Netgear Fvs336Gv2 Quick Start Guide ProSafe Dual WAN Gigabit SSL VPN Firewall FVS336G V2 Installation

2014-07-06

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)NSTALLATION'UIDE
ProSafe™ Dual WAN Gigabit SSL VPN Firewall FVS336G v2
Start Here
Follow these instructions to set up your firewall. You can also consult the online ProSafe
Dual WAN Gigabit SSL VPN Firewall FVS336G v2 Reference Manual or the NETGEAR
Knowledgebase at http://kbserver.netgear.com. A link to the online Reference Manual is
on the Resource CD.
Prepare to Install Your FVS336G v2
VPN Firewall
This guide provides instructions for setting up a simple dual WAN port rollover
configuration. Refer to the Reference Manual for other WAN port configuration options.
First, Connect the FVS336G v2
1. Connect the cables between the FVS336G v2, the modems, and a computer
a. Turn off and unplug the broadband modems.
b. Insert an Ethernet cable from a modem into the WAN1 port (1) of the FVS336G
v2.
c. Insert an Ethernet cable from the other modem into the WAN2 port (2) of the
FVS336G v2.
d. Insert the Ethernet cable that came with your firewall into a LAN port (3) and
insert the other end into the Ethernet port of your computer.
Your network cables are connected and you are ready to restart your network.
2. Restart your network in the correct sequence
Warning: Failure to restart your network in the correct sequence could prevent you
from connecting to the Internet.
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a. First, power on the broadband modems. Wait approximately 2 minutes until they
power up.
b. Now, power on the FVS336G v2 by plugging in the power adapter that came
with your firewall).
c. After the Test LED (4) extinguishes, turn on your computer.
d. Before configuring your FVS336G v2, check the status LEDs to verify the
following:
Power. The power LED (5) should turn solid green. If it does not turn solid
green, see the Troubleshooting section Reference Manual.
Test. When you first turn on the router, the amber test LED (4) will be lit for
approximately 2 minutes. If it is still on after several minutes, see the
Troubleshooting Tips below.
WAN. The Active LEDs on WAN Port 1 and WAN Port 2 should be lit (6). If
not, make sure the Ethernet cables are securely attached to the modems and
the WAN ports, and that the modems are powered on. The Link/Act LEDs
(7) indicate activity over the port. The Speed LEDs (8) respond as follows:
green indicates your computer is communicating at 1 Gbps; amber indicates
communication at 100 Mbps; no light indicates communication at 10 Mbps.
LAN. The LAN ports Speed and Link/Act LEDS should respond in the same
manner as the WAN ports for the connected LAN ports.
Next, Configure the FVS336G v2 for
Internet Access
Before you begin, be sure you have the configuration parameters from your ISP handy.
1. Log in to the Router
a. Use a browser to connect to https://192.168.1.1
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https://192.168.1.1
Note: To connect to the firewall, your computer needs to be configured to obtain an IP
address automatically via DHCP. If you need instructions on how to do this, please refer to
the online reference manual. A link to the manual is on your Resource CD.
b. For security reasons, the firewall
has its own user name and
password.
When prompted, enter admin for
the firewall User Name and pass-
word for the firewall Password.
c. Click Login. You are now
connected to the firewall. The
Router Status screen will display.
The Web Support tab on the main menu contains links to the online NETGEAR
FVS336G v2 product documentation and support Knowledgebase. Be aware that
the default login time-out is 5 minutes of inactivity, after which automatic logout
will occur.
2. Connect to the Internet
a. Select WAN Settings > WAN1 ISP Settings. The WAN 1 ISP Settings screen
will display.
a. Click Auto Detect at the bottom of the WAN1 ISP Settings screen. The router
will automatically attempt to detect your connection type. If you know your ISP
connection type, you can manually configure the router settings on the WAN1
ISP screen. If connecting manually, click Apply to save your settings.
b. When finished, click Test to verify that the Internet connection is active.
c. Select the WAN2 ISP tab and complete the same steps you just completed in
steps a and b.
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December 2012
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks
of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to
change without notice. Other brand and product names are registered trademarks or trademarks of their
respective holders. © NETGEAR, Inc. All rights reserved.
Intended for indoor use only in all EU member states, EFTA states, and Switzerland.
Now, Configure the Dual WAN Mode
The dual WAN ports of the ProSafe™ Dual WAN Gigabit SSL VPN Firewall FVS336G
v2 can be configured for either rollover for increased system reliability or load balancing
for maximum bandwidth efficiency. The rollover option is presented here; refer to the
manual for instructions on configuring the load balancing mode.
In rollover mode, expect the following:
You designate one WAN port as primary and the other as the rollover link.
While the primary link is up, all traffic goes over the primary WAN port. If the
primary link goes down, traffic is sent over the rollover link.
Traffic will automatically roll back to the primary link once it is back up.
To configure the dual WAN ports for rollover:
1. Select WAN Mode from the sub-menu. The WAN Mode screen will display.
2. From the Auto-Rollover pull-down menu, select which WAN port will be primary.
3. WAN failure is detected using DNS queries to the DNS server or PING messages to
an IP address. If the replies are not received, the WAN interface is considered down.
Fill in the appropriate fields:
Configured DNS Servers – In this case, DNS queries are sent to the ISP DNS
servers configured on the WAN ISP pages.
Using this DNS Server – In this case, DNS queries are sent to a specified DNS
Server.
Ping to this IP address – In this case, PING queries are sent to the specified IP
address.
Test Period – a DNS or PING query is sent after every test period. The minimum
test period is 30 seconds.
Failover after – The WAN link is considered down after the configured number
of queries fail to get a reply. The minimum number of failed queries is four. The
rollover link is brought up after this.
4. Click Apply to save your changes.
Troubleshooting Tips
Here are some tips for correcting common problems you may encounter.
Be sure to restart your network in this sequence:
1. Turn off and unplug the modems, turn off the FVS336G v2, and shut down the
computer.
2. Plug in and turn on the modems. Wait for the modems to power up (approximately 2
minutes).
3. Turn on the FVS336G v2. Wait until the amber test light goes out.
4. Turn on the computer.
Make sure the Ethernet cables are securely plugged in.
The WAN Link/Act light on the firewall will be lit if the Ethernet cable to the firewall
from each modem is plugged in securely and the modems and firewall are turned on.
For each powered on computer connected to the firewall with a securely plugged in
Ethernet cable, the corresponding firewall LAN port status light should be lit. The
front of the FVS336G v2 identifies the number of each LAN port.
Make sure the network settings of the computer are correct.
Computers must be configured to obtain IP and DNS addresses automatically via DHCP.
For help with this, please see the online ProSafe Dual WAN Gigabit SSL VPN Firewall
FVS336G v2 Reference Manual; a link to the manual is on the Resource CD.
For Cable Modem connections, use MAC spoofing.
Some cable modem ISPs require that you use the MAC address of the computer registered
on the account. If so, in the Router’s MAC Address section (accessed through the
Advanced link on the WAN1 ISP Settings screen), select either “Use this Computers
MAC” or “Use this MAC address” and enter the appropriate MAC address. The router
will then capture and use the MAC address of the computer that you identified. You must
select the computer that is registered with the ISP. Click Apply to save your settings.
Restart the network in the correct sequence.
Use the FVS336G v2 status lights to verify correct operation.
If the FVS336G v2 Test light does not go out approximately 2 minutes after turning the
router on, reset the router as described in the ProSafe Dual WAN Gigabit SSL VPN
Firewall FVS336G v2 Reference Manual.
Technical Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use
it to register your product at https://my.netgear.com.
You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com.
NETGEAR recommends that you use only the official NETGEAR support resources.
You can get the reference manual online at http://downloadcenter.netgear.com or through
a link in the product’s user interface.
For current EU Declaration or Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
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