Nextivity orporated CELFI-RS224CUA T-Mobile Provider Specific Consumer Signal Booster User Manual Users manual v20
Nextivity Incorporated T-Mobile Provider Specific Consumer Signal Booster Users manual v20
Contents
- 1. Revised Legal Statements
- 2. Users manual v20
Users manual v20
Step 1
Find the spot with the best 3G/4G coverage:
The rst step in setting up your Cel-Fi system
is to nd the location in your home or oce
with the best 3G or 4G signal. Use your phone
to identify the area with the most bars of signal.
Typically, the best service will be near a window
in the highest oor of your home or oce. Make
sure 3G/4G icon is displayed on your handset.
Step 2
Plug in the Window Unit:
Plug the Window Unit into an easily accessible outlet near the
area with the strongest 3G/4G signal. (Note: Both of the power
supplies in your kit are identical.) Position the Window Unit so
that at least one bar displays on the signal strength indicator on
the front of the device. If you do not see at least one bar, try a
dierent location.
WINDOW
UNIT
WINDOW
UNIT
COVERAGE
UNIT
Pantone: Black C
Pantone: 137C
Pantone: 542C
T-mobile® Signal Booster
RS2 Dual Band
For additional information about
Signal Booster Installation,
please visit:
T-Mobile.com > Support >
search for “Signal Booster” >
select in the drop down window
“T-Mobile Cel-Fi Signal Booster” >
below “Get Started with Your Device”
select “Videos”.
Before You Begin.
You need one place in your home that gets at least one bar of 4G or LTE cov-
erage, one bar of 4G or LTE signal strength, and the revolutionary NEW
Cel-Fi RS3-DB system which will bring you blazing fast downloads, smoother video
and surng, and improved voice coverage throughout your home.
Cel-Fi is a true plug-and-play system that doesn’t require the installation of anten-
nas or cables.
IMPORTANT: Your Cel-Fi Signal Booster is electronic equipment. Both units must be
kept indoors and in a dry, cool, well ventilated area.
In this package you will nd:
• Window Unit
• Coverage Unit
• Two Power Adapters
If you need additional information on features and services, visit us at
www.t-mobile.com or, using an alternate phone, call us at 1-800-937-8997
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your
wireless provider and have your provider’s consent. Most
wireless providers consent to the use of signal boosters.
Some providers may not consent to the use of this device on
their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and
cables as specied by the manufacturer. Antennas MUST be
installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if re-
quested by the FCC or a licensed wireless service provider.
WARNING. E911 location information may not be provided
or may be inaccurate for calls served by using this device.
When used with any mobile device utilizing the 1710-1755
MHz band, the FCC limits booster equipment placement to a
maximum of 10 meters above ground level. Installation of this
equipment which does not comply with federal requirements
may subject the owner to FCC enforcement action.
NOT FOR RESALE.
Coverage is not available everywhere, see coverage details at
www.T-Mobile.com. Cel-Fi is a trademark of Nextivity, Inc.
T-Mobile and the magenta color are registered trademarks of
Deutsche Telekom AG. ©2014 T-Mobile USA, Inc.
Changes or modications not expressly approved by Nextivity,
Inc. could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to com-
ply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular in-
stallation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged
to try to correct the interference by one or more of the fol-
lowing measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit dier-
ent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV techni-
cian for help
This Cel-Fi Signal Booster is a T-Mobile-owned device. You will be charged up to $500
if you fail to return the device after termination of your service with T-Mobile, move to
a dwelling that has a shared wall (townhouse, duplex, apartment or condo), or return
it in a damaged condition.
IMPORTANT
For additional information about Signal Booster Installation, please visit:
T-Mobile.com > Support > search for “Signal Booster” >
select in the drop down window “T-Mobile Cel-Fi Signal Booster” >
below “Get Started with Your Device” select “Videos”.
Step 4
Place the Coverage Unit:
Move to a location in your home where you need to improve coverage.
Plug the Coverage Unit into an easily accessible outlet. After several
minutes, the numeric display will stop cycling.
If your device is set up properly, the green icon will
appear on the display as seen to the left. It is pos-
sible to place the Coverage Unit so far away that it
can not communicate with the Window Unit. If this
happens, a red icon will illuminate indicating that
you need to move the Coverage Unit closer to the
Window Unit.
CEL
-FIRS 2 Troubleshooting
TOO CLOSE
A zero on the numeric
display indicates that the
Coverage Unit needs to
be moved farther away
from the Window Unit.
GOOD
This green icon indicates
that the Coverage Unit is
functioning normally.
TOO FAR
This red icon indicates
that the Coverage Unit
needs to be moved closer
to the Window Unit.
Step 3
Optimize the Window Unit Placement:
The bars on the front of the device indicate the strength of the
3G/4G signal in the area. Moving the Window Unit to a dierent
location in your home may increase the signal, and can make a
signicant dierence in the quality of your service.
Step 5
Optimize The Coverage Unit Placement:
Place the Coverage Unit as far away as possible from the Window Unit. The number on
the side of the display indicates the quality of the placement. For the best service experi-
ence, move the Coverage Unit around your home until an 8 or 9 displays.
WINDOW
UNIT
COVERAGE
UNIT
WINDOW
UNIT
COVERAGE
UNIT
Indicator Issue Try This
Indicator Issue Try This
Indicator Issue Try This
Indicator Issue Try This
No lights display on the Window
Unit.
Status indicator ashes green for more
than one minute.
Status indicator is solid red
The status indicator is solid green and
no bars display on the signal display
No lights on Coverage Unit
display.
7 segment display is cycling
for more than a minute.
7 segment display shows a value
of 0.
Red “Too Far” Indicator.
Red Status Indicator.
E1
E3
E4
E8
Low Coverage Unit number or Window
Unit input signal.
The device is not receiving power.
The Window Unit is attempting to
select a channel between the units.
The device has a hardware error.
The device does not have 3G or 4G
signal.
There is no power.
The Coverage Unit is taking longer than
normal to make a link.
The Coverage Unit is “Too Close” to the
Window Unit.
The Coverage Unit is “Too Far” from the
Window Unit
Hardware Error.
No 3G signal on Window Unit.
Coverage Unit is overheating.
Window Unit is overheating.
Input signal too strong.
Window Unit and Coverage Unit are
too close together or Window Unit
signal level is low.
1. Is the unit plugged in?
2. Is there power at the outlet?
3. Try exchanging the power supplies with the Coverage Unit to see if the power
supply is defective.
1. Wait for the status indicator to stop ashing. This could take several minutes.
1. Try resetting the Window Unit by unplugging it and then plugging it back in.
2. If problem persists return system for service/replacement.
1. Try moving the Window Unit to another room or area where you have more
coverage. (Use your cell phone to nd the best 3G coverage).
1. Is the unit plugged in?
2. Is there power at the outlet?
3. Try exchanging the power supplies with the Window Unit to see if the power
supply is defective.
1. Wait for the display to stop cycling. This could take several minutes
2. Move away from WiFi or other wireless devices.
1. Move the Coverage Unit farther away from the Window Unit.
1. Move the Coverage Unit closer to the Window Unit.
1. Try resetting the Coverage Unit by unplugging it and then plugging it back in.
2. If problem persists return system for service.
Try moving the Window Unit to another room or area where you have coverage.
(Use your cell phone to nd the best 3G coverage).
Make sure that the vents on the unit are not blocked. Move the unit to a cooler area.
The system will start working normally when it cools down.
The signal from the wireless network is too strong to use a booster.
Move Coverage Unit away from the Window Unit to get a higher coverage num-
ber. This may require placing the Coverage Unit on the opposite end of your home.
Higher numbers indicate better coverage. You can also move the Window Unit to
an area with better 3G/4G signal.
ERROR
MESSAGES
PERFORMANCE
qsg-TMOBILE_RS2.2-English_14-0221/ TM1849
+
((( )))
COVERAGE
UNIT
WINDOW
UNIT
Signal
Indicators
Power & Status
If you see any other error messages, please contact Customer Care at 611 from your mobile phone.