Ninja User Manual CT805

User Manual: Ninja User Manual Ninja Chef™ High-Speed Blender (CT805) | Ninja®

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CT800
Series

INSTRUCTIONS

ninjakitchen.com
1-877-646-5288

THANK YOU

for purchasing the Ninja Chef™ Blender

REGISTER YOUR PURCHASE
registeryourninja.com
1-877-646-5288
Scan QR code using mobile device

TIP: You can find the
model and serial numbers
on the QR code label on
the back of the motor base.

RECORD THIS INFORMATION
Model Number: ��������������������������������������
Serial Number: ��������������������������������������
Date of Purchase (Keep receipt): �����������������������
Store of Purchase: �����������������������������������

TECHNICAL SPECIFICATIONS
Voltage:

120V, 60Hz

Watts:

1500W

PLEASE READ CAREFULLY AND KEEP
FOR FUTURE REFERENCE.
These instructions are designed to help you get a
complete understanding of your new Ninja Chef
Blender.
If you have any questions, please call our
Customer Service line at 1-877-646-5288.
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ENGLISH

CONTENTS

Important Safety Instructions��������������������������������������������������������� 3
Getting to Know Your Ninja Chef™ Blender��������������������������������� 7
Features����������������������������������������������������������������������������������������������� 9
Before First Use ������������������������������������������������������������������������������10
Using Your 72 oz. Pitcher�����������������������������������������������������������������11
Using Your Single-Serve Cups�������������������������������������������������������� 15
Care & Maintenance��������������������������������������������������������������������������19
Cleaning ���������������������������������������������������������������������������������������������������19
Storing�������������������������������������������������������������������������������������������������������19
Resetting the Motor Thermostat���������������������������������������������������������19
Ordering Replacement Parts���������������������������������������������������������������19
Troubleshooting Guide�������������������������������������������������������������������20
Warranty������������������������������������������������������������������������������������������� 22

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IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, fire, electrical shock, or property damage, basic
safety precautions must ALWAYS be followed, including the following
numbered warnings and subsequent instructions.

1

Read all instructions prior to using the
appliance and its accessories.

2

Carefully observe and practice all warnings
and instructions. This unit contains
electrical connections and moving parts
that potentially present risk to the user.

3

ALWAYS handle the 72 oz. Pitcher with
care when cleaning. Contact with the blade
assembly will result in a risk of laceration.

4 Take your time and exercise care during
unpacking and appliance setup. This
appliance contains sharp blades that can
cause injury if mishandled.

7

Unplug the appliance from the outlet
when not in use, before assembling or
disassembling parts, and before cleaning.
To unplug, grasp the plug by the body and
pull from the outlet. NEVER unplug by
grasping and pulling the flexible cord.

8

To protect against electric shock, DO
NOT unplug from electrical outlet while
unit is running. Turn the unit off first before
unplugging.

9

Before first use, wash all parts that may
contact food. Follow washing instructions
covered in this instruction manual.

10 To protect against the risk of electric
shock, DO NOT submerge the appliance
or allow the power cord to contact any
form of liquid.

5

Take inventory of all contents to ensure
you have all parts needed to properly and
safely operate your appliance.

6

ALWAYS exercise care when handling
11 DO NOT use this appliance outdoors. It is
the Pro Extractor Blades® Assembly. The
designed for indoor household use only.
blades are sharp. ONLY grasp the Pro
Extractor Blades Assembly by the outer
12 This appliance has a polarized plug (one
perimeter of the blade assembly base.
prong is wider than the other). To reduce
Failure to use care when handling the blade
the risk of electric shock, this plug will fit
assembly will result in a risk of laceration.
in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse
the plug. If it still does not fit, contact a
qualified electrician. DO NOT modify the
plug in any way.

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13 DO NOT operate any appliance with
a damaged cord or plug, or after the
appliance malfunctions, or has been
dropped or damaged in any manner. This
appliance has important information on
the plug prong. The entire cord set is NOT
suitable for replacement. If damaged,
please contact SharkNinja LLC for service.
14 DO NOT use extension cords with this
appliance.
15 DO NOT allow young children to operate
this appliance or use as a toy. Close
supervision is necessary when any
appliance is used near children.
16 This appliance is not intended to be used
by people (including children) with reduced
physical, sensory, or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.

17 Before each use, inspect blade assemblies
for damage. If a blade is bent or damage is
suspected, contact SharkNinja to arrange
for replacement.
18 DO NOT attempt to sharpen blades.
19 DO NOT allow the cord to hang over the
edge of tables or counters or to contact
hot surfaces, including stoves and other
heating appliances.
20 ALWAYS use the appliance on a dry and
level surface.
21 Keep hands, hair, and clothing out of the
pitcher and Single-Serve Cup when loading
and operating.
22 ONLY use attachments and accessories
that are provided with the product or are
recommended by SharkNinja. Use of
attachments not recommended or sold by
SharkNinja may cause fire, electric shock,
or injury.
CONTINUED ON PAGE 5

SAVE THESE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, fire, electrical shock, or property damage, basic
safety precautions must ALWAYS be followed, including the following
numbered warnings and subsequent instructions.

23 During operation and handling of the
appliance, avoid contact with moving
parts.
24 DO NOT operate the appliance with an
empty pitcher or cup.
25 While blending liquids or ingredients that
are frozen, cold, or room temperature, DO
NOT fill pitcher past the MAX LIQUID line.
26 DO NOT microwave any pitcher or
accessories provided with the appliance.
27 Before operation, ensure all utensils are
removed from pitcher and cup. Failure
to remove utensils can cause vessel to
shatter and potentially result in personal
injury and property damage.
28 ALWAYS operate blender with lid and lid
cap firmly in place. The lid cap should be
removed only when adding ingredients and
when using the tamper. NEVER remove
the lid cap while blending hot liquids.
29 Keep hands and utensils out of pitcher
and cup while blending to reduce the risk
of severe injury or damage to the blender.
While the blender is running, the ONLY
utensil that may be used is the included
tamper. When the blender is NOT running,
then a scraper may be used.

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30 DO NOT blend hot ingredients or liquids
in the blender cup. Doing so may cause
excessive pressure buildup, resulting in
the risk of the user being burned. Only
the pitcher can be used to blend hot
ingredients.
31 To avoid risk of scalding from spray or
escaping steam, DO NOT blend hot
or warm liquids or ingredients beyond
the MAX HOT LIQUID fill line. Liquids or
ingredients above the MAX HOT LIQUID
fill line need to be at room temperature or
colder for processing.
32 DO NOT blend hot ingredients or liquids
on the pulse setting to avoid risk of
scalding from spay or escaping steam.
33 To avoid the risk of scalding, NEVER
operate the appliance without pitcher
lid and lid cap in place while blending
hot liquids. DO NOT use the tamper
while blending hot liquids. Keep hands
and exposed skin away from lid cap
while blending hot ingredients to prevent
possible burns from escaping steam.
Failure to keep the lid cap in place while
blending hot liquids may result in risk of
scalding.
34 Handle the pitcher with care when blending
hot ingredients, as the lid, lid cap, and
sides of pitcher may become hot to touch.
When moving the pitcher, use the handle
to carry. If needed, hold bottom of pitcher
to stabilize.

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35 If at any time the blender cup becomes
warm to the touch, or steams or vents
while blending, immediately stop blending
ingredients and turn off the unit.
36 DO NOT perform grinding operations
with the blender cups and Pro Extractor
Blades® Assembly.
37 Remove the Pro Extractor Blades
Assembly from the blender cup upon
completion of blending. DO NOT store
ingredients before or after blending them in
the cup with the blade assembly attached.
Some foods may contain active ingredients
or release gases that will expand if left in
a sealed container, resulting in excessive
pressure buildup that can pose a risk of
injury. For ingredient storage in the cup,
use only Spout Lid to cover.
38 NEVER place a blade assembly on the
motor base without it first being attached
to its corresponding container and lid.
39 Flashing light indicates ready to operate.
Avoid any contact with blades or moveable
parts.
40 DO NOT attempt to defeat the interlock
mechanism. Ensure the pitcher and lid are
properly installed before operation.
41 DO NOT expose the pitcher, cup,
blade assemblies, and accessories to
extreme temperature changes. They may
experience damage.

42 NEVER leave the appliance unattended
while in use.
43 If you find unmixed ingredients sticking to
the sides of the pitcher, use the included
tamper, with the lid locked on the pitcher,
to dislodge ingredients when unit is
operating. If not using the tamper, stop
the appliance, remove the lid, and use a
spatula to dislodge ingredients. NEVER
insert your hands into the pitcher, as
you may contact one of the blades and
experience a laceration.
44 DO NOT attempt to remove the pitcher,
pitcher lid, or cup from the motor base
while the blade assembly is still spinning.
Allow the appliance to come to a complete
stop before removing pitcher, pitcher lid,
or cup.
45 If the appliance overheats, a thermal
switch will activate, temporarily disabling
the motor, and the control panel will not
function when modes are pressed and
display "Err". To reset, unplug the appliance
and allow it to cool for approximately 15
minutes before using again.
46 The maximum wattage rating for this
appliance is based on the configuration
of the Bottom Blades and pitcher. Other
configurations may draw less power or
current.
47 DO NOT spray the motor base or screen
with water or other liquids.
48 Turn off the appliance and unplug the
motor base before cleaning.

SAVE THESE INSTRUCTIONS
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GETTING TO KNOW YOUR NINJA
CHEF™ BLENDER
WELCOME!
Congratulations on
your purchase. Use this
instruction manual to
learn about the great
features of your Ninja
Chef blender. From
assembly to use to
maintenance, you will
find it all in here.

There are a variety of
accessories that are compatible
with this blender series.
NOTE: The top flap of
your box shows the select
accessories that are
included with your model.
Visit ninjaaccessories.com to
purchase our Single-Serve
Cup Kit or the Double-Walled
To-Go Tumbler with Spout Lid,
so you can blend drinks and
take them on the go.
If you have any questions,
concerns, or feedback, we
would love to hear from you.
Give us a call at 1-877-6465288 or visit ninjakitchen.com

MAIN UNIT
A Lid Cap
B Pitcher Lid
C 72 oz. Pitcher*
D Bottom Blades
E	Motor Base
F

G Tamper
AVAILABLE ACCESSORIES
H 24 oz. Double-Walled To-Go Tumbler
I

*64 oz. max liquid capacity

Activation Dial

24 oz. Single-Serve Cup

J	Spout Lid
K Pro Extractor Blades® Assembly

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A
G
B

C

H
D

E

I

J

K
F

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FEATURES
IMPORTANT: Review all
warnings on pages 3–6
before proceeding.

DID YOU KNOW?
•

All containers and lids are
BPA free.

•

All blades, containers, and
lids are dishwasher safe.
MODES:
CLEAN
To run the self-cleaning program, first add warm water to the
CLEAN line and a couple drops of dishwashing soap to the pitcher.
Select CLEAN mode, then press START/STOP to begin. The
unit will shut down when the cleaning cycle is complete. Once
complete, thoroughly rinse and air-dry the pitcher.
iQ
These 10 pre-set programs combine a unique set of pulsing,
pausing, and blending patterns to take the guesswork out of
making meals and drinks. The speed changes and pauses are
designed to provide consistent, delicious results every time at the
touch of a button.
MANUAL
The activation dial gives you total control over blending speed. By
turning the dial while in MANUAL mode, you can vary blending
speed from 1 (slowest) to 10 (highest).
TIMER+
Use TIMER+ mode to set a countdown timer. Select TIMER+ and
add blend time in 10-second intervals by repeatedly pressing the
TIMER+ button. Set the speed by turning the dial to the desired
setting. Press START/STOP to activate the unit. Blending will stop
automatically when countdown is complete.
PULSE
Select PULSE and turn the dial to the desired speed. Press the
START/STOP button in short bursts to pulse. The unit will blend
only while the button is pressed.

*Blend soup in the pitcher from hot
ingredients.

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AUTO-iQ PROGRAMS:
FLOUR/MILL, FROZEN DRINK, EXTRACT, SMOOTHIE, SOUP*,
ICE CREAM, PUREE, DIP/SALSA, DRESSING, NUT BUTTER.

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BEFORE FIRST USE

Remove all packaging materials from the unit. Exercise caution when handling the pitcher, as
bottom blade assembly is sharp.

2 If included with your model, handle the Pro Extractor Blades® Assembly by grasping around
the perimeter of the blade assembly base.
3 Wash containers, lids, blade assemblies, and tamper in warm, soapy water using a
dishwashing utensil with a handle to avoid direct contact with the blades. The pitcher and
the Single-Serve Cup can be cleaned automatically by running the self-cleaning cycle (see
instructions on page 19). Exercise care when cleaning the blade assemblies, as the blades
are sharp.
4 Thoroughly rinse and air-dry all parts.
5 All attachments are dishwasher safe. It is recommended that the lids and tamper be placed
on the top rack of the dishwasher.
6 Wipe the motor base with a clean, damp cloth.
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USING YOUR 72 OZ. PITCHER
IMPORTANT: Review all
warnings on pages 3–6
before proceeding.
IMPORTANT: Hot
ingredients are meant only
for blending in the pitcher,
NOT in the cup.
TIP: To learn more about
the unit’s programs, refer
to page 9.
TIP: Use the lid cap to
easily add oil to emulsify
dressings. Add desired
measurement of oil to the
cap, then pour into the
pitcher through the hole in
the lid. Replace cap when
finished.

1

Plug in motor base and place on a clean, dry, level surface
such as a countertop or table. Press downward on the
motor base to adhere the suction cups to the work surface.
Ensure the motor base is connected to power.

2 Lower the pitcher onto the motor base. The pitcher can
be installed in two different orientations. The handle can
be aligned on either the right side or the front of the motor
base. The pitcher should be oriented so the LOCK symbols
are visible on the motor base. Then rotate the pitcher
clockwise until it clicks into place.

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3 Add ingredients to the pitcher, making
sure not to exceed the MAX LIQUID
line on the side of the pitcher. When
blending any room temperature, cold, or
freezing ingredients, such as beverages
or smoothies, DO NOT exceed the MAX
LIQUID line on the side of the pitcher. When
blending hot ingredients, such as soups
and sauces, NEVER exceed the MAX HOT
LIQUID line or use the pulse setting.

4 Place lid onto pitcher, then press down
firmly, making sure that both side clips on
lid fully snap onto lip of pitcher. Insert the
lid cap into the lid and turn clockwise to
lock. When the unit is connected to power
and the pitcher is correctly locked onto
the motor base, the unit is ready to be
powered on.

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USING YOUR 72 OZ. PITCHER - CONT.
IMPORTANT: Review all
warnings on pages 3–6
before proceeding.
IMPORTANT: As a
safety feature, if the
pitcher is not properly
installed, a flashing “JAR”
message will appear on
the control panel. If this
happens, repeat step
2 on page 11. When
the pitcher is properly
installed, the power light
will flash and the mode
light will illuminate steadily,
indicating the unit is ready
for use.
TIP: If unmixed ingredients
are sticking to the pitcher,
remove lid cap and insert
5 AUTO-iQ® MODE
tamper through the hole
To begin, press the button. The unit will automatically
in the lid. Use tamper to
default to Auto-iQ mode and the power button will flash,
push ingredients closer
indicating the unit is ready to operate. To use an Autoto the blades. When used
iQ program, turn the dial to your desired program and
correctly, the tamper will
press START/STOP to begin. The Auto-iQ program will
not contact the blades.
automatically stop when complete.
Remove tamper when
6 MANUAL MODE
finished and replace the
To switch to Manual mode, select MANUAL. To choose a
lid cap.
blending speed, turn the dial to the desired speed. As you
turn the dial, the control panel will display the speed level in
NOTE: Press the power
the upper left corner. Press START/STOP to begin. During
button to turn the unit on.
blending, turn the dial clockwise to increase speed and
The button will flash when
counterclockwise to decrease speed.
vessel is assembled and
ready to use. Press the power
If desired, or if ingredients are not blending properly, use the
button to turn the unit off
tamper to help push ingredients towards the blades. When
when finished.
ingredients have reached the desired consistency, press the
START/STOP button on the dial. Be sure to wait for the unit
to come to a complete stop before removing the pitcher
from the base or the lid from the pitcher.

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7 To remove the pitcher from
the motor base, turn the
pitcher counterclockwise
and then lift it off the motor
base.

8 To remove the lid, pull up
one of the side tabs, then
lift off the lid. The pitcher
can then be emptied.
If hot ingredients were
blended, place the pitcher
on a flat surface, carefully
hold the pitcher handle,
and remove the lid.
Exercise caution when
pouring ingredients to
prevent possible burns.

9 When finished, unplug
the unit and release the
motor base from the
work surface. To release
the motor base, place
your hands underneath it
and gently pull it toward
you. Refer to page 19 for
storing instructions.

For units that include the
Double-Walled To-Go
Tumbler, pour your finished
blended drink into the cup
and twist the Spout Lid
onto the cup to take your
drink on the go.

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USING YOUR SINGLE-SERVE CUPS
IMPORTANT: Review all
warnings on pages 3–6
before proceeding.
WARNING: DO NOT
blend hot ingredients in
the cup. Doing so may
cause excessive pressure
buildup, resulting in the
risk of the user being
burned. Hot blending is
meant for the pitcher only.

NOTE: The Single-Serve
Cup may not be included with
your blender model. Please
view the top flap of the box
to see which accessories are
included with your unit.
To purchase additional
accessories, visit
ninjaaccessories.com.
1

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Place the unplugged motor
base on a clean, dry, and
level surface such as a
countertop or table. Press
downward on the motor
base to adhere the suction
cups to the work surface.
Ensure the motor base is
connected to power.

2 Add ingredients to the
Single-Serve Cup. DO NOT
add ingredients past the
MAX LIQUID line on the
cup.

ENGLISH

3 Place Pro Extractor Blades® Assembly on
top of cup and rotate clockwise until sealed
tightly.

4 Turn the Single-Serve Cup upside down
and install onto the motor base. Align the
tabs on the cup with the slots on the base,
then rotate cup clockwise until it clicks into
place.

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USING YOUR SINGLE-SERVE CUPS - CONT.

IMPORTANT: Review all
warnings on pages 3–6
before proceeding.
IMPORTANT: As a
safety feature, the timer
will flash “JAR” and the
motor will be disabled if
the cup is not properly
installed. If this happens,
repeat step 4 on page 16.
When the cup is properly
installed, the power light
will flash and the mode
light will illuminate steadily,
indicating the unit is ready
for use.
NOTE: Press the power
button to turn the unit
on. The button will flash
when vessel is assembled
and ready to use. Press the
power button to turn the
unit off when finished.

5 AUTO-iQ® MODE
To begin, press the button. The unit will automatically
default to Auto-iQ mode and the power button will flash,
indicating the unit is ready to operate. To use an AutoiQ program, turn the dial to your desired program and
press START/STOP to begin. The Auto-iQ program will
automatically stop when complete.
6 MANUAL MODE
To switch to Manual mode, select MANUAL. To choose a
blending speed, turn the dial to the desired speed. As you
turn the dial, the control panel will display the speed level in
the upper left corner. Press START/STOP to begin. During
blending, turn the dial clockwise to increase speed and
counterclockwise to decrease speed.
When ingredients have reached the desired consistency,
press the START/STOP button on the dial. Be sure to wait
for the unit to come to a complete stop before removing the
cup from the base.

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7 To remove the cup from the 8 Remove the Pro Extractor
motor base, turn the cup
Blades® Assembly by
counterclockwise and then
twisting it counterlift it off the motor base.
clockwise. Exercise care
when handling the blade
assembly, as the blades
are sharp. DO NOT store
blended contents with
the Pro Extractor Blades
Assembly attached.

9 To enjoy your drink on the
go, place the Spout Lid
onto the Single-Serve Cup
and twist clockwise until
firmly sealed. For storage
in the cup, use only Spout
Lid to cover.
10 Unplug the appliance
when finished and release
the motor base from the
work surface. To release
the motor base, place
your hands underneath it
and gently pull it toward
you. Refer to page 19 for
storing instructions.

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CARE &
MAINTENANCE
CLEANING
1 Separate all parts.
2 Hand-Washing
Wash containers, blade assemblies, lids,
and tamper in warm, soapy water, using a
dishwashing utensil with a handle to avoid
direct contact with the blades. Exercise
care when washing Pro-Extractor Blades®
Assembly and pitcher, as the blade
assemblies are sharp. Thoroughly rinse and
air-dry all parts.
Dishwasher
The tamper and all containers, lids, and
blade assemblies are dishwasher safe. It is
recommended that the tamper and lids be
placed on the top rack of the dishwasher.
Exercise care when handling pitcher and
Pro Extractor Blades assembly, as the blade
assemblies are sharp.
Using Clean Mode
To run the self-cleaning program with
the pitcher, first add warm water to the
MAX CLEAN line and a couple drops of
dishwashing soap to the pitcher. Secure
the pitcher lid and lid cap in place. Select
CLEAN mode, then press START/STOP to
begin. The unit will shut down when the selfcleaning cycle is complete. Make sure to
thoroughly rinse and air-dry the pitcher.
When using CLEAN mode for the blender
cup, fill the cup halfway with warm water
and add one drop of dishwashing soap.
Motor Base
Turn off the unit and unplug the motor base
before cleaning. Wipe motor base with a
clean, damp cloth.
Clean the control panel with a soft cloth,
such as microfiber, to prevent scratching. To
remove residue from the control panel, you
may use an all-purpose cleaner.

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NEVER directly spray the base or control
panel with water or other liquids.
DO NOT use abrasive cloths/pads/brushes
to clean the base or control panel, as this
can dull or scratch the surface.
STORING
Store the unit upright with the lid on the pitcher.
DO NOT store blended or unblended
ingredients in the Single-Serve Cup with the Pro
Extractor Blades assembly attached.
DO NOT stack items on top of the containers.
Store any remaining attachments alongside
the unit or in a cabinet where they will not be
damaged or create a hazard.
RESETTING THE MOTOR THERMOSTAT
This unit features a unique safety system
that prevents damage to the motor and drive
system should you inadvertently overload the
unit. If the unit is overloaded, the motor will
be temporarily disabled, and the control panel
will not function when modes are pressed and
display "Err". Should this occur, follow the reset
procedure below.
1 Unplug the unit from the electrical outlet.
2 Remove the pitcher lid. Empty the pitcher
and ensure no ingredients are jamming the
blade assembly.
3 Allow the unit to cool for approximately 15
minutes.
4 Return the pitcher to the motor base.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is the
most typical cause of appliance overload.
If your unit needs servicing, please call
Customer Service at 1-877-646-5288.
ORDERING REPLACEMENT PARTS
To order additional parts and attachments,
please visit ninjaaccessories.com or contact
Customer Service at 1-877-646-5288.

ENGLISH

TROUBLESHOOTING
GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn off
power and unplug unit before troubleshooting.
Motor does not start or blade assembly does not rotate.
• Make sure the pitcher or blender cup is securely placed on motor base. If “JAR” message
appears on control panel, the pitcher or cup is not installed correctly.
• The unit is turned off. Press the power button ( ) to turn on.
• Check that the plug is securely inserted into the electrical outlet.
• Check the fuse or circuit breaker.
• The unit may have overloaded or overheated. The unit will stop and the control panel will not
function when modes are pressed and will display "Err". Unplug, remove jar, remove contents
and wait approximately 15 minutes before using again.
Food is chopped too fine or is too watery.
• The food has been over-processed. Use PULSE mode for controlled processing.
Food collects on lid or on the sides of the pitcher.
• The mixture is too thick. Add more liquid or use the tamper to help push the ingredients
toward the blades.
You cannot create snow from solid ice.
• DO NOT use ice that has been sitting out or has started to melt. Use ice straight from the
freezer.
• Start with a few pulses and then go to a continuous blending cycle.
• For best results, use the tamper to push the ice down toward the blades.
Motor base won’t stick to counter or tabletop.
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to smooth
surfaces. Suction feet WILL NOT stick on some surfaces such as wood, tile, and
non-polished finishes.
• DO NOT attempt to use appliance when the motor base is stuck to a surface that is not
secure (cutting board, platter, plates, etc.)
You get a blinking “JAR” message.
• The container is not installed properly. For your safety, the unit will only be able to be turned
on when it is properly assembled. Please refer to the assembly pages of this instruction
manual for assistance.
Why can’t I run the CLEAN program twice?
• CLEAN mode is intended to be used as a single cycle. The unit will lock the user out from
running back-to-back CLEAN mode cycles. If container is not completely clean after the
CLEAN cycle is complete, please follow hand-washing or dishwasher instructions above.
You get a blinking "Err" message.
• Your motor has overheated or your unit has been running for more than 2 minutes within a
brief period of time. If this occurs, simply unplug the unit, remove the container, and allow unit
to cool before restarting.

n i n j a k i tc h e n . c o m

20

NOTES

21

1-877-646-5288

ENGLISH

ONE (1) YEAR
LIMITED WARRANTY
The 1-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC.
Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of 1 year
from the date of purchase when it is used under normal household conditions and maintained according to the
requirements outlined in this instruction manual, subject to the following conditions and exclusions.
What is covered by my warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced for up to 1 year from the original purchase date.
2. In the rare event that a replacement unit is issued, the warranty coverage ends six months after the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater. If
the unit is replaced, SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by my warranty?
Our Customer Service and Product Specialists are available to provide all the warranty service options available
to you, including the possibility of upgrading to our VIP Warranty Service Options for select product categories.
1.
2.
3.
4.
5.
6.
7.

Normal wear and tear of wearable parts (including all blending vessels, lids, blades and blender base)
which require regular maintenance and/or replacement to ensure the proper functioning of your unit are
not covered by this warranty.
Any unit that has been tampered with or used for commercial purposes.
SharkNinja will cover the cost for the customer to send the unit to us for repair or replacement. A fee
of $19.95 for return shipping costs will be charged at the time of return shipment of the repaired or
replacement unit.
Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
Consequential and incidental damages.
Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the
product or any of its parts which have been performed by a repair person not authorized by SharkNinja.
Products purchased, used, or operated outside of North America.

Problems with your unit/How to get service:
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit ninjakitchen.com for product care/maintenance self-help. Our Customer Service and Product
Specialists are also available at 1-877-646-5288 to assist with product support and warranty service options.
How to initiate a warranty claim:
You can call 1-877-646-5288 to have a Customer Service specialist assist you. Please note, you must call 1-877646-5288 to initiate a warranty claim. Return and Packing Instruction information will be provided at that time.
For Customer Service hours, visit ninjakitchen.com.
Replacement parts are available for purchase at ninjaaccessories.com. For more information about which parts
are classified as wearable or non-wearable, please visit ninjakitchen.com/warranty.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above
may not apply to you.

n i n j a k i tc h e n . c o m

22

SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-877-646-5288
ninjakitchen.com
Illustrations may differ from actual product. We are constantly striving to improve
our products; therefore the specifications contained herein are subject to change
without notice.
AUTO-IQ and PRO EXTRACTOR BLADES are registered trademarks of
SharkNinja Operating LLC.
NINJA CHEF is a trademark of SharkNinja Operating LLC.
For SharkNinja U.S. Patent information, visit sharkninja.com/USPatents.

© 2017 SharkNinja Operating LLC
CT800_Series_IB_E_170710
PRINTED IN CHINA

@ninjakitchen



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