Nokia Bell 23002690FM20 FastMile Compact User Manual Nokia FastMile Outdoor Unit
Nokia Shanghai Bell Co. Ltd. FastMile Compact Nokia FastMile Outdoor Unit
Contents
- 1. User Manual
- 2. User Manual_Part1
- 3. User Manual_Part2
User Manual
Nokia FastMile Outdoor Unit User Manual FastMile User Manual 3TG-00088-AAAA-TCZZA Issue: 01 October 2018 Nokia — Proprietary and confidential Use pursuant to applicable agreements FastMile User Manual Nokia is a registered trademark of Nokia Corporation. Other products and company names mentioned herein may be trademarks or tradenames of their respective owners. The information presented is subject to change without notice. No responsibility is assumed for inaccuracies contained herein. © 2018 Nokia. Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements. 3TG-00088-AAAA-TCZZA Issue: 01 FastMile User Manual Preface 1 Preface This preface provides general information about the user manual for the Nokia FastMile Outdoor Unit. 1.1 Scope This document provides an overview of the Nokia FastMile Outdoor Unit along with information about safety, installing, and troubleshooting the Nokia FastMile Outdoor Unit. 1.2 Audience This document is intended for planners, administrators, operators, and maintenance personnel involved in installing, upgrading, or maintaining the Nokia FastMile Outdoor Unit. Table 1 provides a summary of how the main content of this manual is organized. Table 1 Main content of manual Chapter number Chapter content Description This chapter Document preface Defines the purpose, scope, and intended audience of this document; explains how information is organized in this document Overview Brief overview of the Nokia FastMile Outdoor Unit Installation Detailed installation steps for the Nokia FastMile Outdoor Unit Troubleshooting Resolutions for problems that might be faced during installation 1.3 Required knowledge The reader must be familiar with general telecommunications principles. 1.4 Acronyms and initialisms The expansions and optional descriptions of most acronyms and initialisms used in this document appear in the glossary at the back of the document. Issue: 01 3TG-00088-AAAA-TCZZA Preface User Manual 1.5 Assistance and ordering phone numbers Nokia provides global technical support through regional call centers. Phone numbers for the regional call centers are available at the following URL: http://support.alcatel-lucent.com. For ordering information, contact your Nokia sales representative. 1.6 Nokia quality processes Nokia’s FastMile Outdoor Unit quality practices are in compliance with TL 9000 requirements.These requirements are documented in the Fixed Networks Quality Manual 3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical requirements and customer end-point requirements are met. The customer or its representatives may be allowed to perform on-site quality surveillance audits, as agreed upon during contract negotiations. 1.7 Safety information For safety information, see the appropriate safety guideline chapters. 1.8 Documents Documents are available from Nokia using ALED or OLCS. Procedure 1 To download a ZIP file package of the customer documentation Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product. Click on Downloads: Electronic Delivery. Choose Documentation from the drop-down menu and click Next. 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Preface Select the image from the drop-down menu and click Next. Follow the on-screen directions to download the file. Procedure 2 To access individual documents Individual PDFs of customer documents are also accessible through the Nokia Customer Support website. Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Technical Content for drop-down menu, choose the product. Click on Manuals and Guides to display a list of customer documents by title and part number. You can filter this list using the Release drop-down menu. Click on the PDF to open or save the file. 1.9 Special information The following are examples of how special information is presented in this document. Danger — Danger indicates that the described activity or situation may result in serious personal injury or death; for example, high voltage or electric shock hazards. Warning — Warning indicates that the described activity or situation may, or will, cause equipment damage or serious performance problems. Caution — Caution indicates that the described activity or situation may, or will, cause service interruption. Issue: 01 3TG-00088-AAAA-TCZZA Preface Nokia FastMile Outdoor Unit User Manual Note — A note provides information that is, or may be, of special interest. 1.9.1 Steps with options or substeps When there are options in a step, they are identified by letters. When there are required substeps in a step, they are identified by roman numerals. Procedure 3 Example of options in a step At step 1, you must choose option a or b. Procedure 4 This step offers two options. You must choose one of the following: This is one option. This is another option. You must perform this step. Example of required substeps in a step At step 1, you must perform a series of substeps within the step. This step has a series of substeps that you must perform to complete the step. You must perform the following substeps: This is the first substep. ii This is the second substep. iii This is the third substep. You must perform this step. 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual 1.10 Preface Multiple PDF document search You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file. Note — The PDF files in which you search must be in the same folder. Procedure 5 To search multiple PDF files for a common term Open Adobe Acrobat Reader. Choose Edit→Search from the Acrobat Reader main menu. The Search PDF panel appears. Enter the search criteria. Click on the All PDF Documents In radio button. Select the folder in which to search using the drop-down menu. Click on the Search button. Acrobat Reader displays the search results. You can expand the entries for each document by clicking on the + symbol. Issue: 01 3TG-00088-AAAA-TCZZA Nokia FastMile Outdoor Unit User Manual ETSI environmental and CRoHS guidelines 2 ETSI environmental and CRoHS guidelines This chapter provides information about the ETSI environmental China Restriction of Hazardous Substances (CRoHS) regulations that govern the installation and operation of Nokia FastMile Outdoor Unit equipment. This chapter also includes environmental operation parameters of general interest. 2.1 Environmental labels This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides. 2.1.1 Overview CRoHS is applicable to Electronic Information Products (EIP) manufactured or sold and imported in the territory of the mainland of the People’s Republic of China. EIP refers to products and their accessories manufactured by using electronic information technology, including electronic communications products and such subcomponents as batteries and cables. 2.1.2 Environmental related labels Environmental labels are located on appropriate equipment. The following are sample labels. 2.1.2.1 Products below Maximum Concentration Value (MCV) label Figure 1 shows the label that indicates a product is below the maximum concentration value, as defined by standard SJ/T11363-2006 (Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products). Products with this label are recyclable. The label may be found in this documentation or on the product. Issue: 01 3TG-00088-AAAA-TCZZA ETSI environmental and CRoHS guidelines Figure 1 Nokia FastMile Outdoor Unit User Manual Products below MCV value label 18986 2.1.2.2 Products containing hazardous substances above Maximum Concentration Value (MCV) label Figure 2 shows the label that indicates a product is above the maximum concentration value, as defined by standard SJ/T11363-2006 (Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products). The number contained inside the label indicates the Environment-Friendly User Period (EFUP) value. The label may be found in this documentation or on the product. 10 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 2 ETSI environmental and CRoHS guidelines Products above MCV value label 18985 Together with major international telecommunications equipment companies, Nokia has determined it is appropriate to use an EFUP of 50 years for network infrastructure equipment and an EFUP of 20 years for handsets and accessories. These values are based on manufacturers' extensive practical experience of the design, manufacturing, maintenance, usage conditions, operating environments, and physical condition of infrastructure and handsets after years of service. The values reflect minimum values and refer to products operated according to the intended use conditions. See “Hazardous Substances Table (HST)” for more information. 2.2 Hazardous Substances Table (HST) This section describes the compliance of the Nokia FastMile Outdoor Unit equipment to the CRoHS standard when the product and subassemblies contain hazardous substances beyond the MCV value. This information is found in this user documentation where part numbers for the product and subassemblies are listed. It may be referenced in other documentation that describes the Nokia FastMile Outdoor Unit equipment. In accordance with the People’s Republic of China Electronic Industry Standard Marking for the Control of Pollution Caused by Electronic Information Products (SJ/T11364-2006), customers may access the Nokia Hazardous Substance Table, in Chinese, from the following location: • http://www.alcatel-sbell.com.cn/wwwroot/images/upload/private/1/media/ChinaRo HS.pdf Issue: 01 3TG-00088-AAAA-TCZZA 11 ETSI environmental and CRoHS guidelines Nokia FastMile Outdoor Unit User Manual 2.3 Other environmental requirements Observe the following environmental requirements when handling Nokia FastMile Outdoor Unit equipment. 2.3.1 Environmental requirements See chapter 8 in this guide for more information about temperature ranges for the Nokia FastMile Outdoor Unit equipment and other Nokia FastMile Outdoor Unit specifications. 2.3.2 Storage According to ETS 300-019-1-1 - Class 1.1, storage of Nokia FastMile Outdoor Unit equipment must be in Class 1.1, weather-protected, temperature-controlled locations. 2.3.3 Transportation According to EN 300-019-1-2 - Class 2.3, transportation of Nokia FastMile Outdoor Unit equipment must be in packed, public transportation. 2.3.4 Stationary use According to EN 300-019-1-3 - Class 3.1/3.2/3.E, stationary use of Nokia FastMile Outdoor Unit equipment must be in a temperature-controlled location with no condensation allowed. 2.3.5 Thermal limitations The thermal limitations for the Nokia FastMile Outdoor Unit equipment are: • operating temperature (ambient): –30°C to 65°C (–22°F to 149°F) • operating relative humidity: 5% to 85% relative humidity, non-condensing • short-term relative humidity: 5% to 93% relative humidity, non-condensing 12 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual 2.3.6 ETSI environmental and CRoHS guidelines Material content compliance European Union (EU) Directive 2002/95/EC, “Restriction of the use of certain Hazardous Substances” (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromium, and certain flame retardants in electrical and electronic equipment. This Directive applies to electrical and electronic products placed on the EU market after 1 July 2006, with various exemptions, including an exemption for lead solder in network infrastructure equipment. Nokia products shipped to the EU after 1 July 2006 comply with the EU RoHS Directive. Nokia has implemented a material/substance content management process. The process is described in: Nokia process for ensuring RoHS Compliance (1AA002660031ASZZA). This ensures compliance with the European Union Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS2). With the process equipment is assessed in accordance with the Harmonised Standard EN50581:2012 (CENELEC) on Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances. 2.3.7 End-of-life collection and treatment Electronic products bearing or referencing the symbol shown in Figure 3, when put on the market within the European Union (EU), shall be collected and treated at the end of their useful life, in compliance with applicable EU and local legislation. They shall not be disposed of as part of unsorted municipal waste. Due to materials that may be contained in the product, such as heavy metals or batteries, the environment and human health may be negatively impacted as a result of inappropriate disposal. Figure 3 Recycling/take back/disposal of product symbol At the end of its life, Nokia FastMile Outdoor Unit equipment is subject to the applicable local legislations that implement the European Directive 2012/19EU on waste electrical and electronic equipment (WEEE). There can be different requirements for collection and treatment in different member states of the European Union. Issue: 01 3TG-00088-AAAA-TCZZA 13 ETSI environmental and CRoHS guidelines Nokia FastMile Outdoor Unit User Manual In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 3 at the end of their useful life, or products displaced by Nokia equipment offers. For information regarding take-back of equipment by Nokia, or for more information regarding the requirements for recycling/disposal of product, contact your Nokia account manager or Nokia take back support at sustainability.global@nokia.com. 2.4 Additional information See Chapter 9 for RF exposure information. 14 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual ETSI safety guidelines 3 ETSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of Nokia FastMile Outdoor Unit equipment in the ETSI market. 3.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the Nokia FastMile Outdoor Unit equipment. 3.1.1 Safety instruction boxes The safety instruction boxes are provided in the Nokia FastMile Outdoor Unit customer documentation. Observe the instructions to meet safety requirements. The following is an example of the Danger box. Danger — Possibility of personal injury. The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm. Do not proceed beyond a Danger box until the indicated conditions are fully understood and met. The following is an example of the Warning box. Warning 1 — Possibility of equipment damage. Warning 2 — Possibility of data loss. The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data. Do not proceed beyond a warning until the indicated conditions are fully understood and met. Issue: 01 3TG-00088-AAAA-TCZZA 15 ETSI safety guidelines Nokia FastMile Outdoor Unit User Manual The following is an example of the Caution box. Caution 1 — Possibility of service interruption. Caution 2 — Service interruption. The Caution box indicates that the described activity or situation may, or will, cause service interruption. Do not proceed beyond a caution until the indicated conditions are fully understood and met. The following is an example of the Note box. Note — Information of special interest. The Note box provides information that assists the personnel working with Nokia FastMile Outdoor Unit equipment. It does not provide safety-related instructions. 3.1.2 Safety-related labels The Nokia FastMile Outdoor Unit equipment is labeled with the specific safety instructions and compliance information that is related to a product, or product variant, of the equipment. Observe the instructions on the safety labels. Table 2 provides sample safety labels on Nokia FastMile Outdoor Unit equipment. Table 2 Safety labels Description Label text ESD warning Caution: This assembly contains an electrostatic sensitive device. 3.2 Safety standards compliance This section describes Nokia FastMile Outdoor Unit equipment compliance with the European safety standards. 16 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual 3.2.1 ETSI safety guidelines EMC compliance The Nokia FastMile Outdoor Unit equipment complies with the following EMC requirements: • Electromagnetic compatibility of multimedia equipment - Emission requirements CISPR 32, EN 55032 • Electromagnetic compatibility of multimedia equipment - Immunity requirements CISPR 35, EN55035 • Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements; Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU and the essential requirements of article 6 of Directive 2014/30/EU EN 301489-1 • Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU EN 301489-17 3.2.2 Equipment safety standard compliance The Nokia FastMile Outdoor Unit equipment complies with the requirements of the following: • EN 60950-1, Safety of Information Technology Equipment for use in a restricted location (per R-269) • IEC 60950-22, EN 60950-22: Information Technology Equipment- Safety - Part 22 Equipment to be installed Outdoors 3.2.3 Environmental standard compliance The Nokia FastMile Outdoor Unit equipment complies with the EN 300 019 European environmental standards. 3.2.4 Laser product standard compliance The Nokia FastMile Outdoor Unit equipment is not a laser product. Issue: 01 3TG-00088-AAAA-TCZZA 17 ETSI safety guidelines Nokia FastMile Outdoor Unit User Manual 3.3 Electrical safety guidelines This section provides the electrical safety guidelines for the Nokia FastMile Outdoor Unit equipment. Note 1 — The Nokia FastMile Outdoor Unit equipment complies with the U.S. National Electrical Code. However, local electrical authorities have jurisdiction when there are differences between the local and U.S. standards. Note 2 — The Nokia FastMile Outdoor Unit equipment complies with BS EN 61140. 3.3.1 Power supplies The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property. 3.3.2 Cabling The following are the guidelines regarding cables used for the Nokia FastMile Outdoor Unit equipment: • All cables must be approved by the relevant national electrical code. • Cables for outdoor connection to the Nokia FastMile Outdoor Unit equipment must be suitable for outdoor use. • The Nokia FastMile Outdoor Unit equipment must be used with the cabling supplied with the equipment. 3.3.3 Protective earth Earthing and bonding of the Nokia FastMile Outdoor Unit equipment must comply with the requirements of local electrical codes. 18 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual ETSI safety guidelines 3.4 ESD safety guidelines The Nokia FastMile Outdoor Unit equipment is sensitive to ESD if opened. Operations personnel must observe the following ESD instructions when they handle the Nokia FastMile Outdoor Unit equipment. Caution — This equipment is ESD sensitive if opened. Proper ESD protections should be used if you open the Nokia FastMile Outdoor Unit. Service personnel are not required to wear wrist straps when performing normal installation or maintenance activities. 3.5 Environmental requirements See chapter 8 in this guide for more information about temperature ranges for the Nokia FastMile Outdoor Unit equipment and other Nokia FastMile Outdoor Unit specifications. During operation in the supported temperature range, condensation inside the Nokia FastMile Outdoor Unit equipment caused by humidity is not an issue because the Nokia FastMile Outdoor Unit is a sealed unit. 3.6 Additional information See Chapter 9 for RF exposure information. Issue: 01 3TG-00088-AAAA-TCZZA 19 Nokia FastMile Outdoor Unit User Manual ANSI safety guidelines 4 ANSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of the Nokia FastMile Outdoor Unit equipment in the North American or ANSI market. 4.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the Nokia FastMile Outdoor Unit equipment. 4.1.1 Safety instruction boxes in customer documentation The safety instruction boxes are provided in the Nokia FastMile Outdoor Unit customer documentation. Observe the instructions to meet safety requirements. The following is an example of the Danger box. Danger — Possibility of personal injury. The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm. Do not proceed beyond a Danger box until the indicated conditions are fully understood and met. The following is an example of the Warning box. Warning 1 — Possibility of equipment damage. Warning 2 — Possibility of data loss. The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data. Do not proceed beyond a warning until the indicated conditions are fully understood and met. Issue: 01 3TG-00088-AAAA-TCZZA 21 ANSI safety guidelines Nokia FastMile Outdoor Unit User Manual The following is an example of the Caution box. Caution 1 — Possibility of service interruption. Caution 2 — Service interruption. The Caution box indicates that the described activity or situation may, or will, cause service interruption. Do not proceed beyond a caution until the indicated conditions are fully understood and met. The following is an example of the Note box. Note — Information of special interest. The Note box provides information that assists the personnel working with Nokia FastMile Outdoor Unit equipment. It does not provide safety-related instructions. 4.1.2 Safety-related labels The Nokia FastMile Outdoor Unit equipment is labeled with specific safety compliance information and instructions that are related to a product, or product variant, of the equipment. Observe the instructions on the safety labels. Table 3 provides examples of the text in the various Nokia FastMile Outdoor Unit equipment safety labels. Table 3 22 Safety labels Description Label text UL compliance ETL/cETL UL50E compliance Type 3 ESD warning Caution: This assembly contains electrostatic sensitive device. FCC standards compliance Tested to comply with FCC standards for home or office use. Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CE marking There are various CE symbols for CE compliance. 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual ANSI safety guidelines Figure 4 shows a sample safety label for FCC and Figure 5 shows a sample safety label for ETL. Figure 4 Sample safety label for FCC 18533 Figure 5 Sample safety label for ETL 5011710 27799 4.2 Safety standards compliance This section describes the Nokia FastMile Outdoor Unit equipment compliance with North American safety standards. Warning — Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Issue: 01 3TG-00088-AAAA-TCZZA 23 ANSI safety guidelines 4.2.1 Nokia FastMile Outdoor Unit User Manual EMC, EMI, and ESD compliance The Nokia FastMile Outdoor Unit equipment complies with the following EMC, EMI, and ESD requirements: • Federal Communications Commission PART 15-RADIO FREQUENCY DEVICES Subpart C-INTENTIONAL RADIATORS Title 47 CFR Part 15. Part 15.247 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is needed. • Consult the dealer or an experienced radio/TV technician for help. 4.2.2 Equipment safety standard compliance The Nokia FastMile Outdoor Unit equipment complies with the requirements of: • UL62368-1, Outdoor ONTs to “Communication Service Equipment” (CSE) and Indoor ONTs to Information Technology Equipment (ITE) • Information Technology Equipment- Safety - Part 22 Equipment to be installed Outdoors • UL 60950-22 24 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual ANSI safety guidelines 4.3 Electrical safety guidelines This section provides the electrical safety guidelines for the Nokia FastMile Outdoor Unit equipment. Note — The Nokia FastMile Outdoor Unit equipment complies with the U.S. National Electrical Code. However, local electrical authorities have jurisdiction when there are differences between the local and U.S. standards. 4.3.1 Power supplies The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property. 4.3.2 Cabling The following are the guidelines regarding cables used for the Nokia FastMile Outdoor Unit equipment: • All cables must be approved by the relevant national electrical code. • Cables for outdoor connection to the Nokia FastMile Outdoor Unit equipment must be suitable for outdoor use. • The Nokia FastMile Outdoor Unit equipment must be used with the cabling supplied with the equipment. 4.3.3 Protective earth Earthing and bonding of the Nokia FastMile Outdoor Unit equipment must comply with the requirements of NEC article 250 or local electrical codes. Issue: 01 3TG-00088-AAAA-TCZZA 25 ANSI safety guidelines Nokia FastMile Outdoor Unit User Manual 4.4 ESD safety guidelines The Nokia FastMile Outdoor Unit equipment is sensitive to ESD if opened. Operations personnel must observe the following ESD instructions when they handle the Nokia FastMile Outdoor Unit equipment. Caution — This equipment is ESD sensitive if opened. Proper ESD protections should be used if you open the Nokia FastMile Outdoor Unit. Service personnel are not required to wear wrist straps when performing normal installation or maintenance activities. 4.5 Environmental requirements See chapter 8 in this guide for more information about temperature ranges for the Nokia FastMile Outdoor Unit equipment and other Nokia FastMile Outdoor Unit specifications. During operation in the supported temperature range, condensation inside the Nokia FastMile Outdoor Unit equipment caused by humidity is not an issue because the Nokia FastMile Outdoor Unit is a sealed unit. 4.6 Additional information See Chapter 9 for RF exposure information. See Chapter 10 for additional FCC compliance information. 26 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Table of contents Issue: 01 Preface.............................................................................................3 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.9.1 1.10 Scope ..........................................................................................................3 Audience......................................................................................................3 Required knowledge....................................................................................3 Acronyms and initialisms .............................................................................3 Assistance and ordering phone numbers ....................................................4 Nokia quality processes...............................................................................4 Safety information........................................................................................4 Documents ..................................................................................................4 Special information ......................................................................................5 Steps with options or substeps....................................................................6 Multiple PDF document search ...................................................................7 ETSI environmental and CRoHS guidelines.................................9 2.1 2.1.1 2.1.2 2.1.2.1 2.1.2.2 2.2 2.3 2.3.1 2.3.2 2.3.3 2.3.4 2.3.5 2.3.6 2.3.7 2.4 Environmental labels ...................................................................................9 Overview......................................................................................................9 Environmental related labels .......................................................................9 Products below Maximum Concentration Value (MCV) label......................9 Products containing hazardous substances above Maximum Concentration Value (MCV) label ..............................................................10 Hazardous Substances Table (HST).........................................................11 Other environmental requirements ............................................................12 Environmental requirements......................................................................12 Storage ......................................................................................................12 Transportation ...........................................................................................12 Stationary use............................................................................................12 Thermal limitations ....................................................................................12 Material content compliance......................................................................13 End-of-life collection and treatment ...........................................................13 Additional information ................................................................................14 ETSI safety guidelines..................................................................15 3.1 3.1.1 3.1.2 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.3 3.3.1 3.3.2 3.3.3 3.4 3.5 Safety instructions .....................................................................................15 Safety instruction boxes ............................................................................15 Safety-related labels..................................................................................16 Safety standards compliance ....................................................................16 EMC compliance .......................................................................................17 Equipment safety standard compliance.....................................................17 Environmental standard compliance .........................................................17 Laser product standard compliance ..........................................................17 Electrical safety guidelines ........................................................................18 Power supplies ..........................................................................................18 Cabling ......................................................................................................18 Protective earth .........................................................................................18 ESD safety guidelines ...............................................................................19 Environmental requirements......................................................................19 3TG-00088-AAAA-TCZZA 27 Nokia FastMile Outdoor Unit User Manual 3.6 Additional information ................................................................................19 ANSI safety guidelines .................................................................21 4.1 4.1.1 4.1.2 4.2 4.2.1 4.2.2 4.3 4.3.1 4.3.2 4.3.3 4.4 4.5 4.6 Safety instructions .....................................................................................21 Safety instruction boxes in customer documentation ................................21 Safety-related labels..................................................................................22 Safety standards compliance ....................................................................23 EMC, EMI, and ESD compliance...............................................................24 Equipment safety standard compliance.....................................................24 Electrical safety guidelines ........................................................................25 Power supplies ..........................................................................................25 Cabling ......................................................................................................25 Protective earth .........................................................................................25 ESD safety guidelines ...............................................................................26 Environmental requirements......................................................................26 Additional information ................................................................................26 Overview ........................................................................................35 5.1 5.2 5.2.1 5.2.2 5.2.3 5.3 5.3.1 5.4 5.5 5.6 5.7 5.7.1 5.7.2 5.8 Product overview .......................................................................................35 Functional overview...................................................................................37 LTE characteristics ....................................................................................38 Ethernet characteristics .............................................................................38 Power supply characteristics .....................................................................38 Variant overview ........................................................................................38 Variant label information............................................................................39 Physical interfaces ....................................................................................39 LED behavior ............................................................................................40 Power information......................................................................................41 Performance information ...........................................................................41 Throughput information .............................................................................41 Power consumption information ................................................................42 Standards certification ...............................................................................42 Installation procedure ..................................................................45 6.1 6.2 6.3 6.3.1 6.4 6.5 Safety information......................................................................................45 Package contents ......................................................................................46 Installation prerequisites ...........................................................................46 Lightning protection ...................................................................................48 Installation steps for the Nokia FastMile Outdoor Unit ..............................48 Post-installation of the Nokia FastMile Outdoor Unit .................................75 Troubleshooting ...........................................................................89 7.1 7.1.1 Potential problems during installation and startup phase ..........................89 Nokia FastMile Outdoor Unit cannot attach to LTE network due to hardware mismatch ...................................................................................89 Failed to get Base Station Location...........................................................89 Subscriber has already registered a receiver with its serial number to controller................................................................................................89 Potential problems during execution phase...............................................90 Nokia FastMile Outdoor Unit firmware upgrade to latest build failed.........90 Trace request ............................................................................................90 7.1.2 7.1.3 7.2 7.2.1 7.2.2 28 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Issue: 01 Appendix A: Specifications .........................................................91 8.1 Specifications ............................................................................................91 Appendix B: RF exposure ............................................................93 9.1 RF exposure ..............................................................................................93 10 Appendix C: FCC statements and label instructions ................95 10.1 10.2 10.3 FCC compliance statement .......................................................................95 FCC radiation exposure statement............................................................95 FCC label instructions ...............................................................................96 11 Glossary ........................................................................................97 3TG-00088-AAAA-TCZZA 29 Nokia FastMile Outdoor Unit User Manual List of figures ETSI environmental and CRoHS guidelines.................................9 Figure 1 Figure 2 Figure 3 Products below MCV value label...............................................................10 Products above MCV value label ..............................................................11 Recycling/take back/disposal of product symbol .......................................13 ANSI safety guidelines .................................................................21 Figure 4 Figure 5 Sample safety label for FCC......................................................................23 Sample safety label for ETL ......................................................................23 Overview ........................................................................................35 Figure 6 Figure 7 Figure 8 Application example of the Nokia FastMile Outdoor Unit ..........................36 Versions of the Nokia FastMile Outdoor Unit ............................................37 Location of physical interfaces on the Nokia FastMile Outdoor Unit .........40 Installation procedure ..................................................................45 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Splash screen............................................................................................49 Screen for preparing to scan the QR code ................................................50 QR code screen.........................................................................................51 Screen showing the Fresh Install option....................................................52 Screen for logging in to the Nokia Altiplano FastMile Controller ...............53 Screen indicating to use the Nokia Field Assistant app to start finding a nearby base station.....................................................................54 Screen showing to hold vertically for first person view ..............................54 Screen showing to check for obstructions that will block signal from a base station ............................................................................................55 Screen with prompt to allow access to the device’s location.....................56 Screen showing good location with respect to the base station ................57 Location of physical interfaces on the Nokia FastMile Outdoor Unit .........58 Attaching the mounting plate to the Nokia FastMile Outdoor Unit.............59 Mounting the wall-mount bracket...............................................................60 Mounting the Nokia FastMile Outdoor Unit................................................61 Location of ports on a PoE injector............................................................62 Screen showing the connect prompt .........................................................63 Screen showing the Bluetooth enabling request .......................................64 Screen showing the Bluetooth pairing request ..........................................65 Screen for enabling the VPN profile .........................................................66 Screen showing the login prompt ..............................................................67 Screen showing that 0% of the reboot process is complete......................68 Screen showing that 100% of the reboot process is complete..................68 Screen showing connecting state..............................................................69 Screen showing offline state......................................................................70 Screen showing online state......................................................................70 System state screen ..................................................................................72 Screen that has the “Upload CA certificates” option..................................73 Screen that lists the CA certificates...........................................................74 Screen indicating that uploading of the CA certificates was successful..................................................................................................75 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Issue: 01 3TG-00088-AAAA-TCZZA 31 Nokia FastMile Outdoor Unit User Manual Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 32 Splash screen............................................................................................76 Screen for preparing to scan the QR code ................................................77 QR code screen.........................................................................................77 Screen showing the Connect to Receiver option.......................................78 Screen showing the connect prompt .........................................................79 Screen showing the Bluetooth enabling request .......................................80 Screen showing the Bluetooth pairing request ..........................................81 Screen for enabling the VPN profile .........................................................82 Screen showing the login prompt ..............................................................83 System state screen ..................................................................................84 Screen that has the “Upload CA certificates” option..................................85 Screen that lists the CA certificates...........................................................86 Screen indicating that uploading of the CA certificates was successful..................................................................................................87 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual List of tables Issue: 01 Preface.............................................................................................3 Table 1 Main content of manual ...............................................................................3 ETSI safety guidelines..................................................................15 Table 2 Safety labels ..............................................................................................16 ANSI safety guidelines .................................................................21 Table 3 Safety labels ..............................................................................................22 Overview ........................................................................................35 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Variants of the Nokia FastMile Outdoor Unit .............................................39 Label information for Nokia FastMile Outdoor Unit variants ......................39 Physical interfaces of the Nokia FastMile Outdoor Unit ............................40 LED behavior description ..........................................................................40 LTE throughput information .......................................................................41 Power consumption information ................................................................42 Standards certifications for the Nokia FastMile Outdoor Unit....................43 Installation procedure ..................................................................45 Table 11 LED behavior description ..........................................................................63 Appendix A: Specifications .........................................................91 Table 12 Specifications for the Nokia FastMile Outdoor Unit ...................................91 10 Appendix C: FCC statements and label instructions ................95 Table 13 FCC ID for Nokia FastMile Outdoor Unit variants......................................95 3TG-00088-AAAA-TCZZA 33 Nokia FastMile Outdoor Unit User Manual Overview 5 Overview 5.1 Product overview 5.2 Functional overview 5.3 Variant overview 5.4 Physical interfaces 5.5 LED behavior 5.6 Power information 5.7 Performance information 5.8 Standards certification 5.1 Product overview The Nokia FastMile Outdoor Unit is the outdoor unit (ODU) of the Nokia FastMile solution, the purpose of which is to use 3GPP based LTE radio technology to provide broadband connectivity with guaranteed high bitrates in larger service areas in a more cost-efficient manner than is possible with other existing solutions. The Nokia FastMile solution can overcome network performance challenges faced by today's mobile networks by optimizing all of the following: • intra site interference due to neighbor sectors in same LTE base station • inter site interference due to neighbor base stations • link performance due to wall penetration loss and several miles path loss The Nokia FastMile Outdoor Unit provides high-performing, wireless broadband access over LTE to meet residential users’ total home connectivity needs for urban, suburban, rural, and deep rural spots. The Nokia FastMile Outdoor Unit supports LTE connectivity to an LTE base station in the network and provides 1 Gbps Ethernet connectivity through a pre-attached 3 m (9.8 ft) Ethernet cable to an indoor unit, such as a residential gateway like the Nokia 7368 ISAM CPE A-020W-A. Figure 6 shows an application example of the Nokia FastMile Outdoor Unit. Issue: 01 3TG-00088-AAAA-TCZZA 35 Overview Nokia FastMile Outdoor Unit User Manual Figure 6 Application example of the Nokia FastMile Outdoor Unit WiFi or Ethernet connectivity to end-user devices Radio basestation LTE ODU PoE Injector 1 Gbps Ethernet IDU Wi-Fi or Ethernet 27903 The Nokia FastMile Outdoor Unit is available in two versions: • • Compact with fixed beamforming antennas ABA version with high gain beam steering antenna with automated beam alignment Figure 7 shows the two versions of the Nokia FastMile Outdoor Unit. 36 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 7 Overview Versions of the Nokia FastMile Outdoor Unit Compact version ABA version 27897 The Nokia FastMile Outdoor Unit has built-in antenna and an LTE modem that provide the LTE broadband access to the network. The Nokia FastMile Outdoor Unit is capable of withstanding outdoor environmental conditions. It has an IP rating of IP66 TYPE3 and can operate in a temperature of –30°C to 65°C (–22°F to 149°F). See chapter 8 for additional specifications of the Nokia FastMile Outdoor Unit. 5.2 Functional overview The Nokia FastMile Outdoor Unit provides wireless broadband access in the form of LTE to meet the ever growing network needs of end users. The Nokia FastMile Outdoor Unit lets operators use LTE to offer fixed wireless broadband to their customers. The Nokia FastMile Outdoor Unit is easy to install and user-friendly to operate. It uses a mobile phone installation application known as the Nokia Field Assistant to make sure that it is deployed in the optimal location. The Nokia FastMile Outdoor Unit supports remote management capability, allowing management and health monitoring of it from the Nokia Altiplano FastMile Controller. Issue: 01 3TG-00088-AAAA-TCZZA 37 Overview Nokia FastMile Outdoor Unit User Manual 5.2.1 LTE characteristics The following are some of the key LTE characteristics of the Nokia FastMile Outdoor Unit: • LTE 3GPP Release 12 Compliant, UE Category 12 • has variants that support the following E-UTRA bands: • Band 7/41 5.2.2 Ethernet characteristics The following are some of the key Ethernet characteristics of the Nokia FastMile Outdoor Unit: • • • • 5.2.3 provides a 1 Gbps Ethernet LAN Interface supports IEEE802.3 1000BASE-T supports IEEE802.3az energy efficient Ethernet has a pre-attached 3 m (9.8 ft) Cat5e shielded twisted pair Ethernet cable with an RJ 45 connector at the free end; the same cable is also used for power over Ethernet (PoE) as per IEEE802.3 at type-2 and for grounding to an indoor ground Power supply characteristics The following are some of the key power supply characteristics of the Nokia FastMile Outdoor Unit: • powered through PoE from an indoor unit, such as a residential gateway, or through a PoE injector; the same cable also provides grounding to an indoor ground • supports PoE+ as per IEEE802.3 at type-2 • rating: 53 VDC at 600 mA See section 5.6 for power information. 5.3 Variant overview Variants are available for the Nokia FastMile Outdoor Unit to support different E-UTRA bands for LTE. 38 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Overview Table 4 describes the E-UTRA band and frequency support and the antenna configurations for each variant of the Nokia FastMile Outdoor Unit, and provides the orderable part number. Table 4 Version and variant Compact B7/B41 Variants of the Nokia FastMile Outdoor Unit E-UTRA band support and frequencies • Band 7: FDD, Tx 2500 MHz – 2570 MHz, Rx 2620 MHz – 2690 MHz • Band 41: TDD, 2496 MHz – 2690 MHz 5.3.1 Antenna configuration Orderable part number Integrated with 12.5 dBi fixed beamforming antenna 3FE 75113 AC Variant label information Table 5 describes the label information for the variants of the Nokia FastMile Outdoor Unit. Table 5 Label information for Nokia FastMile Outdoor Unit variants Version and variant Product details Model Compact B7/B41 Nokia FM compact 3FE75113ACAA 5.4 Physical interfaces Table 6 describes the physical interfaces of the Nokia FastMile Outdoor Unit. Issue: 01 3TG-00088-AAAA-TCZZA 39 Overview Nokia FastMile Outdoor Unit User Manual Table 6 Physical interfaces of the Nokia FastMile Outdoor Unit Interface Description Ground point External ground point in case a ground separate from indoor grounding provided by the Ethernet cable is required Ethernet cable Pre-attached 3 m (9.8 ft) Ethernet cable; the same cable is also used for power (PoE as per IEEE802.3 at type-2) and for grounding to an indoor ground. The RJ 45 connector at the free end of the cable supports connection of an additional length of cat5e shielded Ethernet cabling up to a maximum of 40 m (131 ft) in combined length. LED Single multifunction LED that indicates status information for the Nokia FastMile Outdoor Unit See section 5.5 for information about LED behavior Reset button Button to reset the Nokia FastMile Outdoor Unit SIM slot Slot for Nano/4FF SIM card for the Nokia FastMile Outdoor Unit Figure 8 shows the location of the physical interfaces on the Nokia FastMile Outdoor Unit. Note that the cover for the SIM slot has been removed to show the slot. Figure 8 Location of physical interfaces on the Nokia FastMile Outdoor Unit SIM slot LED Ground point Reset button Ethernet Cable 27898 5.5 LED behavior Table 7 describes the behavior of the Nokia FastMile Outdoor Unit LED. Table 7 LED behavior description LED color LED priority LED behavior Status information Blue First priority Blinking Bluetooth connection in progress Solid Bluetooth connection established Off No Bluetooth connection (1 of 2) 40 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Overview LED color LED priority LED behavior Status information Red Second priority Blinking Critical alarm Solid Major or minor alarm Off No alarm Blinking twice per second Kernel and application start up Blinking one per second Application start up and OAM link established Off OAM link established Green Third priority (2 of 2) 5.6 Power information The Nokia FastMile Outdoor Unit receives power though a CAT5e shielded Ethernet cable connected to an indoor unit, such as a residential gateway like the Nokia 7368 ISAM CPE A-020W-A, or a PoE injector. See section 5.7.2 for power consumption information. 5.7 Performance information This section provides throughput and power consumption information for the Nokia FastMile Outdoor Unit: • section 5.7.1 provides throughput consumption information • section 5.7.2 provides power consumption information 5.7.1 Throughput information Table 8 provides LTE throughput information for the Nokia FastMile Outdoor Unit. Table 8 Issue: 01 LTE throughput information Mode UDP UL UDP DL TCP UL TCP DL FDD 73.5M 293M 73M 220M TDD 14M 332M 14M 220M 3TG-00088-AAAA-TCZZA 41 Overview Nokia FastMile Outdoor Unit User Manual The results in the above table are based on the following: • • • • • • Data rates can have a margin of 2% Packet length is 1470B for UDP Window is 128k for TCP Data rates are for IPv4 cases TDD based on configuration 2, subframe 7 Data forwarding working on bridge model The end-to-end throughput is achieved in the conductive mode with cable connected. Ethernet throughput for the Nokia FastMile Outdoor Unit is as per standard Ethernet 1000BASE-T, with a maximum of 1000 Mbps. The Ethernet link gets negotiated at 1000 Mbps when the indoor unit, such as a residential gateway like the Nokia 7368 ISAM CPE A-020W-A, or a PoE injector is connected to the Nokia FastMile Outdoor Unit. 5.7.2 Power consumption information Table 9 provides power consumption information for the Nokia FastMile Outdoor Unit. Table 9 Power consumption information Condition Power consumption Maximum power output 7w Provisioned but not activated 1w 5.8 Standards certification Table 10 provides standards certification information for the Nokia FastMile Outdoor Unit. 42 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Table 10 Overview Standards certifications for the Nokia FastMile Outdoor Unit Category Certifications RF EN 301 908-13 for Band 3, 7, 38, 40, 42, 43 of the Compact version and Band 42, 43 of the ABA version FCC 47 Parts 27 for Band 7, 41 of the Compact version EMC ETSI EN 301 489-1 and -52 for Band 3, 7, 38, 40, 42, 43 of the Compact version and Band 42, 43 of the ABA version FCC 47 part 2/15 for Band 7, 41 of the Compact version RoHS Directive 2011/65/EU Safety EN/IEC 60950-1; 60950-22 UL 62368-1, UL 60950-22,UL 50E, EN/IEC 60529 (IP66) The CE mark is valid for Band 3, 7, 38, 40, 42, 43 of the Compact version and Band 42, 43 of the ABA version. The FCC ID is valid for Band 7, 41 of the Compact version See chapter 10 for FCC statements and label instructions. Issue: 01 3TG-00088-AAAA-TCZZA 43 Nokia FastMile Outdoor Unit User Manual Installation procedure 6 Installation procedure 6.1 Safety information 6.2 Package contents 6.3 Installation prerequisites 6.4 Installation steps for the Nokia FastMile Outdoor Unit 6.5 Post-installation of the Nokia FastMile Outdoor Unit 6.1 Safety information Be sure to observe the following before installing the Nokia FastMile Outdoor Unit: • Professional installation is recommended for the Nokia FastMile Outdoor Unit. If the end-user is going to install the Nokia FastMile Outdoor Unit, appropriate safety instructions and appropriate information must be provided. • Only use a Nokia-approved indoor unit or a Nokia-approved PoE Injector for powering the Nokia FastMile Outdoor Unit. • Do not provide power to the Nokia FastMile Outdoor Unit before completing the hardware installation step of the installation procedure. • Maintain at least 50 cm (20 in) distance from the front face of the Nokia FastMile Outdoor Unit while the system is operating. Issue: 01 3TG-00088-AAAA-TCZZA 45 Installation procedure Nokia FastMile Outdoor Unit User Manual Danger 1 — Lightning danger: Since cables from external environment may connect to the system and they are exposed to lightning, do not work on equipment or cables during periods of lightning activity. Danger 2 — Height danger: Falling from high elevations can cause serious injury or death. Caution should be observed whenever performing aerial installations. Danger 3 — Power danger: • Hazardous electrical voltages and currents can cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits. • Make sure all sources of power are turned off and have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding. • Always contact the local utility company before connecting the equipment to power. 6.2 Package contents The shipping package for the Nokia FastMile Outdoor Unit contains the following: • Nokia FastMile Outdoor Unit (quantity one) with pre-attached 3 m (9.8 ft) Ethernet cable • wall mount-bracket and mounting plate (quantity one of each), attached to each other with three fasteners when shipped • two screws for attaching the mounting plate to the Nokia FastMile Outdoor Unit The outside of the shipping package of the Nokia FastMile Outdoor Unit has a QR code that has system-use information for the Nokia FastMile Outdoor Unit. 6.3 Installation prerequisites Before starting installation, it is useful to consider the following roles along with their responsibilities and interrelationships: • mobile network operator: responsible for running the mobile network that has the LTE and EPC networks and typically provides the SIM card for the Nokia FastMile Outdoor Unit • fixed network operator: responsible for owning the residential gateway and the ACP • ODU installer: responsible for installing the Nokia FastMile Outdoor Unit 46 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Installation procedure It is possible that more than one of the above roles could be performed by the same organization. You need to be aware of the following before installing the Nokia FastMile Outdoor Unit. Contact your Nokia representative for additional information. • information about route and bridge mode operation of the Nokia FastMile Outdoor Unit • information about Nokia FastMile Outdoor Unit operation with assigned Cell List or Free Run Mode • determine if port forwarding is required on the Nokia FastMile Outdoor Unit for residential gateway connectivity with the ACP • the operator's EPC network should align with the following of the Nokia FastMile Outdoor Unit: • the Nokia FastMile Outdoor Unit’s mobile subscriber profile in the HSS should be • assigned by the mobile network operator as follows: - a specific APN should be used for the Nokia FastMile Outdoor Unit to attach the LTE network; if no specific APN is indicated, the Nokia FastMile Outdoor Unit will attach to the LTE network with the default APN that the mobile operator sets in the MME - for this subscriber's profile in the PCRF, the related QCI setting should be defined the same as the DSCP for the residential gateway the SIM card of the Nokia FastMile Outdoor Unit should be related to a specific data service of the mobile network in the HSS; this SIM card should have the same PIN or an empty PIN, as the Nokia FastMile Outdoor Unit will not do a PIN unlock if the wrong PIN code is set on the device; if this happens, the Nokia FastMile Outdoor Unit installer needs to go onsite and replace the SIM card • for other configuration information for the Nokia FastMile Outdoor Unit, refer to the FastMile playbook for detailed operation Before beginning installation of the Nokia FastMile Outdoor Unit, it is important that all necessary preparation in the NAC be done according to the details and steps in the Nokia Altiplano FastMile Controller documentation. Be sure to observe the following prerequisites before installing the Nokia FastMile Outdoor Unit: • Installation personnel must have knowledge about installing the unit • A valid Nano/4FF SIM card is needed for the Nokia FastMile Outdoor Unit to connect to the LTE network • If required, a Cat5e shielded Ethernet cable that can be connected to the Ethernet cable of the Nokia FastMile Outdoor Unit to make it longer, up to a maximum of 40 m (131 ft) in combined length • A ground cable is needed if the Nokia FastMile Outdoor Unit will be grounded separately from the indoor ground provided by the Ethernet cable; requires a hex key suitable for hex socket knurled head cup screw assemblies, ISO 4762-M5X8 • Appropriate fasteners for securing the Nokia FastMile Outdoor Unit to an outside wall • Silicone or other waterproof sealing or caulking compound Issue: 01 3TG-00088-AAAA-TCZZA 47 Installation procedure Nokia FastMile Outdoor Unit User Manual • Mechanical tools are required (but are not included) for mounting the Nokia FastMile Outdoor Unit, including: • TROX T8 screwdriver to open the SIM slot • hex key as described above if ground cable is needed • The Nokia Field Assistant app must be installed on an Android mobile phone through Google Play and the mobile phone must have a camera, hardware compass, rotation vector (either a groscope or an enhanced geomagnetic sensor that supports rotation vector), and Android OS 6.0 (Marshmallow) or above • The LTE base station that will be used by the Nokia FastMile Outdoor Unit must be available and functioning • The indoor unit, such as a residential gateway like the Nokia 7368 ISAM CPE A-020W-A, that will be connecting to the Nokia FastMile Outdoor Unit must be available and reachable; if the indoor unit cannot supply PoE power to the Nokia FastMile Outdoor Unit, then a Nokia-approved PoE injector must be used in conjunction with the indoor unit 6.3.1 Lightning protection Be sure to observe the following lightning protection information: Danger — If you are installing the Nokia FastMile Outdoor Unit above roof level, check that lightning rods are above the planned installation location. PoE+ capable surge protectors should be used if the outside cabling is longer than 10 meters (32 feet). If the outside cable length is less than 10 meters (32 feet), no protection is required. Only use a properly earthed wall socket for powering the indoor unit or PoE+ injector. 6.4 Installation steps for the Nokia FastMile Outdoor Unit The Nokia FastMile Outdoor Unit can be installed by using the Nokia Field Assistant app in conjunction with the following steps. The Nokia Field Assistant app must be installed on a mobile phone as indicated in section 6.3 before you start the Nokia FastMile Outdoor Unit installation procedure. 48 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Installation procedure The following need to be considered before the start of Nokia FastMile Outdoor Unit installation procedure: • Follow the installation steps with exact order described in Procedure 6 • During the installation procedure and especially during base station location, you need to avoid sending the Nokia Field Assistant app to background or press back and forth options, otherwise the procedure will fail and you won't be able to register the Subscription ID again since it will be considered already registered. • During the installation procedure you need to ensure that the connection between the Nokia Field Assistant app and the Nokia Altiplano FastMile Controller (WiFi or LTE) and the connection between the Nokia Field Assistant app and the Nokia FastMile Outdoor Unit (Bluetooth and VPN) will not be lost otherwise installation will fail. • You need to finish the Nokia FastMile Outdoor Unit installation procedure within two hours from the time the Nokia Field Assistant app is connected to the Nokia Altiplano FastMile Controller, otherwise the installation procedure will fail. Procedure 6 To install the Nokia FastMile Outdoor Unit Connect the mobile phone to the Internet and open the Nokia Field Assistant app on the phone. A splash screen appears on screen for a few seconds. Figure 9 shows the splash screen. Figure 9 Issue: 01 Splash screen 3TG-00088-AAAA-TCZZA 49 Installation procedure Nokia FastMile Outdoor Unit User Manual In the next screens, you can: • • learn about the Nokia Field Assistant app by tapping on the “More” option get information about the open source software included in Nokia Field Assistant by tapping on the “Open source licenses” option After the splash screen has cleared, the Nokia Field Assistant app prompts you to scan the QR code of the Nokia FastMile Outdoor Unit so that the app can access the MAC address, unique device identifier, enterprise id, and device type of the Nokia FastMile Outdoor Unit. Tap on “Scan” to start the scan of the QR code. Figure 10 shows the screen for preparing to scan the QR code. Figure 10 Screen for preparing to scan the QR code Use the viewfinder of the phone to align with the QR code on the shipping package of the Nokia FastMile Outdoor Unit. Figure 11 shows the QR code screen. 50 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 11 Installation procedure QR code screen After successful scan of the QR code, the Nokia Field Assistant app redirects you to the home screen so that you can start a fresh install for the Nokia FastMile Outdoor Unit. Tap on the “Fresh Install” option from the main menu of the Nokia Field Assistant app. Figure 12 shows the Fresh Install option. Issue: 01 3TG-00088-AAAA-TCZZA 51 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 12 Screen showing the Fresh Install option After you select the Fresh Install option, the Nokia Field Assistant app needs you to log in to the Nokia Altiplano FastMile Controller. A login screen prompts you to input the user name, password, FastMile Controller URL, and the Subscription ID. Figure 13 shows the prompt to log in to the Nokia Altiplano FastMile Controller. 52 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 13 Installation procedure Screen for logging in to the Nokia Altiplano FastMile Controller When the button is enabled (that is, it turns to blue), tap on “Login” to log in to the Nokia Altiplano FastMile Controller The Nokia Field Assistant app provides instructions to find a base station. Figure 14 shows the screen that indicates to use Nokia Field Assistant app to start finding a nearby base station. Issue: 01 3TG-00088-AAAA-TCZZA 53 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 14 Screen indicating to use the Nokia Field Assistant app to start finding a nearby base station Figure 15 shows to screen to hold vertically for first person view. Figure 15 54 Screen showing to hold vertically for first person view 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Installation procedure Figure 16 shows the screen indicating to check for obstructions that will block the signal from a base station. Figure 16 Screen showing to check for obstructions that will block signal from a base station The Nokia Field Assistant app sends the Subscription ID, Device Unique Identifier (DUID), Device Type, Geocoordinates of Mobile phone to the Nokia Altiplano FastMile Controller using token authorization. The Nokia Field Assistant app retrieves the Cell ID and Geocoordinates of provided Cell ID from the Nokia Altiplano FastMile Controller. The Nokia Field Assistant app prompts you to allow access to location of the Nokia FastMile Outdoor Unit. Figure 17 shows the prompt to allow access to the device’s location. Issue: 01 3TG-00088-AAAA-TCZZA 55 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 17 Screen with prompt to allow access to the device’s location Tap on “Allow” to allow access to the location of the Nokia FastMile Outdoor Unit. The Nokia Field Assistant app uses augmented reality and the mobile phone's camera to help you identify the direction that the Nokia FastMile Outdoor Unit should be facing, based on base station location information stored by the server. Note — Do not send the Nokia Field Assistant app to Background or press back and forth otherwise the installation will fail and you won't be able to repeat procedure for same Subscriber ID. When the optimal direction is detected, tap on the “Done” option. The Nokia Field Assistant app updates information on the screen dynamically to indicate the status of the process. 56 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Installation procedure The Nokia Field Assistant app can do the following: • • • • • • inform you about the location status, the fetching of the base station location, and so on if the base station is not visible, the app prompts you with an arrow to move left or right if the base station is visible in the screen you need to center it in a circle that the app provides if the base station is centered, the app enables the “Done” option so that you can proceed with the installation if the direction of the phone is inaccurate, the app informs you if fetching of the base station location from the server went wrong, the app informs you user Figure 18 shows the screen with a circle on the base station. The green color in the circle means that this is a good place to mount the Nokia FastMile Outdoor Unit with respect to the location of the base station. Figure 18 Screen showing good location with respect to the base station Tap on “Done”. Issue: 01 Use a pencil or similar device to mark the location where the Nokia FastMile Outdoor Unit is to be mounted and be sure to note the direction that the Nokia FastMile Outdoor Unit will need to face with respect to the base station. 3TG-00088-AAAA-TCZZA 57 Installation procedure Nokia FastMile Outdoor Unit User Manual Confirm that the location is suitable for considerations within the home, and that the Ethernet cable (with or without an additional Cat5e shielded Ethernet cable attached) can be safely and securely run though the wall and inside the home from the Nokia FastMile Outdoor Unit to the indoor unit or PoE injector or to the prospective indoor unit or PoE injector location. The indoor unit can be a residential gateway such the Nokia 7368 ISAM CPE A-020W-A; the PoE injector must be a Nokia-approved PoE injector. 10 Mount the Nokia FastMile Outdoor Unit and make connections as described below. As part of this step you will be working with most of the interfaces shown in Figure 19. Figure 19 Location of physical interfaces on the Nokia FastMile Outdoor Unit SIM slot LED Ground point Reset button Ethernet Cable 27898 Unpack the following from the shipping package: • • • 58 Nokia FastMile Outdoor Unit wall-mount bracket; note that the wall mount-bracket is shipped attached to the mounting plate with three fasteners two screws for attaching the mounting plate to the Nokia FastMile Outdoor Unit ii Separate the mounting plate from the wall-mount bracket and save the three fasteners for securing the mounting plate to the wall-mount bracket later on in this step iii Use the two supplied screws to attach the mounting plate to the back of the Nokia FastMile Outdoor Unit as shown in Figure 20. 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 20 Installation procedure Attaching the mounting plate to the Nokia FastMile Outdoor Unit Install the screws 27899 Issue: 01 iv Use a TROX T8 screwdriver to remove the cover from the SIM slot of the Nokia FastMile Outdoor Unit, insert a valid Nano/4FF SIM card in the slot, and re-attach the cover on the SIM slot. Figure 19 shows the location of the SIM slot on the Nokia FastMile Outdoor Unit. As appropriate, drill a hole through the wall for the Ethernet cable from the Nokia FastMile Outdoor Unit to be able to pass through. It is recommended that you drill the hole for the Ethernet cable at a slight angle so that any water that might enter the hole will run down towards the outside of the home. vi As appropriate, drill two anchor holes for the wall-mount bracket on the outside of the wall. The anchor holes should be one directly above the other. You can use the wall-mount bracket as a template for the anchor holes. vii Mount the wall-mount bracket on the outside of the wall using two appropriate fasteners in the anchor holes drilled in the previous step, as shown in Figure 21. Ensure that the wall-mount bracket is in a vertical position on the wall. 3TG-00088-AAAA-TCZZA 59 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 21 Mounting the wall-mount bracket 27900 viii Line up the mounting plate (attached earlier on the back of the Nokia FastMile Outdoor Unit with the wall-mount bracket and temporarily secure in place with the three saved fasteners as shown in Figure 22. The figure shows one of the fasteners already in place. 60 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 22 Installation procedure Mounting the Nokia FastMile Outdoor Unit 27901 ix If the Nokia FastMile Outdoor Unit is to be connected to an outside ground, use a hex key to connect the ground cable to the ground connection point of the Nokia FastMile Outdoor Unit and ensure that the far end of the ground cable is connected to a suitable ground point. Figure 19 shows the location of the ground point on the Nokia FastMile Outdoor Unit. Pass the Ethernet cable from the Nokia FastMile Outdoor Unit through the hole in the wall and use silicone or other waterproof sealing or caulking compound to seal the hole. xi If required, rotate the Nokia FastMile Outdoor Unit +/-35 degrees horizontally for best alignment with the LTE base station. Tighten the fasteners to securely hold the Nokia FastMile Outdoor Unit in place. xii If the Ethernet cable from the Nokia FastMile Outdoor Unit will not be long enough to reach the indoor unit or PoE injector, make the cable longer by attaching an additional Cat5e shielded Ethernet cable to it. The maximum combined length is 40 m (131 ft). Do not run the cable to the indoor unit or PoE injector yet. xiii Confirm that the indoor unit that is going to provide service for the Nokia FastMile Outdoor Unit is installed and powered up, or install and power up the indoor unit. The indoor unit indoor unit can be a residential gateway such as the Nokia 7368 ISAM CPE A-020W-A. Issue: 01 3TG-00088-AAAA-TCZZA 61 Installation procedure Nokia FastMile Outdoor Unit User Manual xiv If the Nokia FastMile Outdoor Unit is not going to be powered from the indoor unit, set up a Nokia-approved PoE injector that is going to provide power over Ethernet to the Nokia FastMile Outdoor Unit, including connecting the PoE injector to the indoor unit at the PoE injector's “LAN” port and to power. Figure 23 shows the location of the “LAN” port on a PoE injector. Specifics of the set up will depend on the PoE injector and indoor unit. Figure 23 Location of ports on a PoE injector POWER ACTIVE LAN POE LAN port PoE port 27902 xv Connect the Nokia FastMile Outdoor Unit to its power source: • • If the Nokia FastMile Outdoor Unit is going to be powered directly by the indoor unit, safely and securely run the Ethernet cabling from the hole in the wall, through the home to the indoor unit, and make the connection at the indoor unit. The Nokia FastMile Outdoor Unit powers up when it receives power from the indoor unit. If the Nokia FastMile Outdoor Unit is going to be powered by the PoE injector, safely and securely run the Ethernet cable from the hole in the wall, through the home to the PoE injector, and make the connection at the PoE injector's “POE” port. Figure 23 shows the location of the “POE” port on a PoE injector. Specifics of the set up will depend on the PoE injector. The Nokia FastMile Outdoor Unit powers up when it receives power from the PoE injector. xvi Check the LED on the Nokia FastMile Outdoor Unit. The LED is located on the bottom of the Nokia FastMile Outdoor Unit as shown in Figure 19. Table 11 describes the LED behavior. 62 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Table 11 Installation procedure LED behavior description LED color LED priority LED behavior Status information Blue First priority Blinking Bluetooth connection in progress Solid Bluetooth connection established Off No Bluetooth connection Blinking Critical alarm Solid Major or minor alarm Off No alarm Blinking twice per second Kernel and application start up Blinking one per second Application start up and OAM link established Off OAM link established Red Second priority Green 11 Third priority The Nokia Field Assistant app prompts you to connect to the Nokia FastMile Outdoor Unit. Tap on “Connect” to initiate a Bluetooth connection via MAC address to the Nokia FastMile Outdoor Unit. Figure 24 shows the screen for the connect prompt. Figure 24 Issue: 01 Screen showing the connect prompt 3TG-00088-AAAA-TCZZA 63 Installation procedure Nokia FastMile Outdoor Unit User Manual 12 If Bluetooth is not enabled, the Nokia Field Assistant app informs you than an app wants to turn Bluetooth on. Allow the Bluetooth enabling request by tapping on “Allow”. Figure 26 shows the screen for the Bluetooth enabling request. Figure 25 13 Screen showing the Bluetooth enabling request The Nokia Field Assistant app requests that you allow the Bluetooth pairing request. Allow the Bluetooth pairing request by tapping on “Pair”. Note — Only one active Bluetooth connection is allowed towards the Nokia FastMile Outdoor Unit. This means that at any one time, only one mobile phone device can have a Bluetooth connection to the Nokia FastMile Outdoor Unit. In case of a new Bluetooth connection attempt from a different mobile phone, at the same time, the new connection will not be accepted by the Nokia FastMile Outdoor Unit. Figure 26 shows the screen for the Bluetooth pairing request. 64 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 26 14 Installation procedure Screen showing the Bluetooth pairing request The Nokia Field Assistant app prompts you to enable the VPN profile. Enable the VPN profile by tapping on “Connect”. Note — Any preexisting VPN connection on the mobile phone will be deactivated when you enable the VPN profile. Figure 27 shows the screen for enabling the VPN profile. Issue: 01 3TG-00088-AAAA-TCZZA 65 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 27 15 Screen for enabling the VPN profile After successfully enabling the VPN profile, the Nokia Field Assistant app will log in to the Nokia FastMile Outdoor Unit to exchange certificates and apply necessary configuration. A login screen appears and prompts you to input credentials for the Nokia FastMile Outdoor Unit. When the button is enabled (that is, it turns to blue), you can tap on “Connect” to continue. Figure 28 shows the login prompt. 66 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 28 16 Installation procedure Screen showing the login prompt After successful credential validation from the Nokia FastMile Outdoor Unit is done, the Nokia Field Assistant app retrieves the ODU Public Key and sends it to the Nokia Altiplano FastMile Controller along with the Subscription ID. The Nokia Altiplano FastMile Controller uses the ODU Public Key in order to encrypt the config package. The Nokia Field Assistant app retrieves the config package including the encrypted Configuration file, the Public Key (signed by Operator CA) and the Operator CA Certificate. The Nokia Field Assistant app relays configuration file towards the Nokia FastMile Outdoor Unit. The Nokia Field Assistant app waits for the Nokia FastMile Outdoor Unit to acknowledge that has received the configuration file. 17 After successful receipt of the configuration file from the Nokia FastMile Outdoor Unit, the Nokia Field Assistant informs you that the Nokia FastMile Outdoor Unit will be rebooted and prompts you to press “Done” in order to navigate back to main menu. Figure 29 shows the screen when 0% of the reboot is complete. Issue: 01 3TG-00088-AAAA-TCZZA 67 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 29 Screen showing that 0% of the reboot process is complete Figure 30 shows the screen when all of the reboot process is complete. Figure 30 Screen showing that 100% of the reboot process is complete Tap on “Done” when the Nokia Field Assistant app indicates that the setup is complete. 68 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual 18 Installation procedure After the Nokia FastMile Outdoor Unit has finished rebooting, tap on “Connect to Receiver” on the main menu of the Nokia Field Assistant app to connect to the Nokia FastMile Outdoor Unit. The Nokia Field Assistant app prompts you to connect again to the Nokia FastMile Outdoor Unit via Bluetooth and afterwards to enable VPN as described in earlier steps. 19 The Nokia Field Assistant shows the status of the connection to the Nokia FastMile Outdoor Unit. There are three possible states: • • • connecting: the Nokia FastMile Outdoor Unit is connecting to LTE network offline: the Nokia FastMile Outdoor Unit is not connected to LTE network online: the Nokia FastMile Outdoor Unit is connected to the LTE network and is communicating with the Nokia Altiplano FastMile Controller Figure 31 shows the connecting state. Figure 31 Screen showing connecting state Figure 32 shows the offline state. Issue: 01 3TG-00088-AAAA-TCZZA 69 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 32 Screen showing offline state Figure 33 shows the online state. Figure 33 70 Screen showing online state 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual 20 Installation procedure You can view the following information by selecting the Connection Status option of the main screen: • General stats: • • • bytes sent: the total number of bytes sent on the interface bytes received: the total number of bytes received on the interface LTE cell stats: • • • • • • • • • cell ID: The External Call Interface (ECI) of cell connection state: Does the Nokia FastMile Outdoor Unit connect to this cell status: The current operational state of the PDN connection EARFCN: The carrier frequency in the uplink and downlink is designated by the E-UTRA. Absolute Radio Frequency Channel Number (EARFCN) in the range 0 - 65535. PCI: The physical cellid of cell RSRP: The average value of Reference Signal Received Power (dBm) in measured interval, resolution 1dBm. RSRQ: The average value of Reference Signal Received Quality (dB) in measured interval, resolution 1dB. RSSI: The average value of Received Signal Strength Indicator (dBm) in measured interval, resolution 1dBm. SINR: The average value of Signal-to-Interference-plus-Noise Ratio (dB) in measured interval, resolution 1dB. Figure 34 shows an example of the System state screen. Note — After Fresh Installation and when LTE attach is successful, some of the values displayed will not be updated for some time (values will be zero until the first 15 minutes interval is finished). Issue: 01 3TG-00088-AAAA-TCZZA 71 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 34 21 System state screen Additionally, the main menu of the Nokia Field Assistant app displays an additional option “Upload CA certificates’ where you can transfer updated certificates (stored under download mobile phone's directory) towards the Nokia FastMile Outdoor Unit. Tap on the “Upload CA certificates” option. Figure 35 shows the screen that has the “Upload CA certificates” option. 72 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 35 ii Installation procedure Screen that has the “Upload CA certificates” option Select the required Upload CA certificates and tap on “Ok”. Note that the certificates must be in the download folder of the mobile phone before you can upload them to the Nokia FastMile Outdoor Unit. Figure 36 shows the screen that lists the CA certificates. Issue: 01 3TG-00088-AAAA-TCZZA 73 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 36 Screen that lists the CA certificates The following CA certificates are supported for the Nokia FastMile Outdoor Unit: • • • • iii 74 pmaCA.pem (used for authenticating the Nokia Altiplano FastMile Controller) logserverCA.pem (used for authenticating the log server) swserverCA.pem (used for authenticating the software upgrade server) diagserverCA.pem (used for authenticating the optional diagnostics server) Figure 37 shows the screen that indicates that uploading of the CA certificates was successful. 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 37 Installation procedure Screen indicating that uploading of the CA certificates was successful Tap on “Ok” to clear the message. 6.5 Post-installation of the Nokia FastMile Outdoor Unit After installation, the Nokia FastMile Outdoor Unit can be accessed by using the Nokia Field Assistant app in conjunction with the following steps. The Nokia FastMile Outdoor Unit must be installed as indicated in section 6.4 before you can do this post-installation procedure. Procedure 7 To access an installed Nokia FastMile Outdoor Unit Connect the mobile phone to the Internet and open the Nokia Field Assistant app on the phone. A splash screen appears on screen for a few seconds. Figure 38 shows the splash screen. Issue: 01 3TG-00088-AAAA-TCZZA 75 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 38 Splash screen In the next screens, you can: • • learn about the Nokia Field Assistant app by tapping on the “More” option get information about the open source software included in Nokia Field Assistant by tapping on the “Open source licenses” option After the splash screen has cleared, the Nokia Field Assistant app prompts you to scan the QR code of the Nokia FastMile Outdoor Unit so that the app can access the MAC address, Unique Device Identifiier, enterprise id, and device type of the Nokia FastMile Outdoor Unit. Tap on “Scan” to start the scan of the QR code. Figure 39 shows the screen for preparing to scan the QR code. 76 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 39 Installation procedure Screen for preparing to scan the QR code Use the viewfinder of the phone to align with the QR code on the shipping package of the Nokia FastMile Outdoor Unit. Figure 40 shows the QR code screen. Figure 40 Issue: 01 QR code screen 3TG-00088-AAAA-TCZZA 77 Installation procedure Nokia FastMile Outdoor Unit User Manual After successful scan of the QR code, the Nokia Field Assistant app redirects you to the home screen so that you can connect to the Nokia FastMile Outdoor Unit. Tap on the “Connect to Receiver” option from the main menu of the Nokia Field Assistant app. Figure 41 shows the Connect to Receiver option. Figure 41 Screen showing the Connect to Receiver option The Nokia Field Assistant app prompts you to connect to the Nokia FastMile Outdoor Unit. Tap on “Connect” to initiate a Bluetooth connection via MAC address to the Nokia FastMile Outdoor Unit. Figure 42 shows the screen for the connect prompt. 78 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 42 Installation procedure Screen showing the connect prompt If Bluetooth is not enabled, the Nokia Field Assistant app informs you than an app wants to turn Bluetooth on. Allow the Bluetooth enabling request by tapping on “Allow”. Figure 43 shows the screen for the Bluetooth enabling request. Issue: 01 3TG-00088-AAAA-TCZZA 79 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 43 Screen showing the Bluetooth enabling request The Nokia Field Assistant app requests that you allow the Bluetooth pairing request. Allow the Bluetooth pairing request by tapping on “Pair”. Note — Only one active Bluetooth connection is allowed towards the Nokia FastMile Outdoor Unit. This means that at any one time, only one mobile phone device can have a Bluetooth connection to the Nokia FastMile Outdoor Unit. In case of a new Bluetooth connection attempt from a different mobile phone, at the same time, the new connection will not be accepted by the Nokia FastMile Outdoor Unit. Figure 44 shows the screen for the Bluetooth pairing request. 80 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 44 Installation procedure Screen showing the Bluetooth pairing request The Nokia Field Assistant app prompts you to enable the VPN profile. Enable the VPN profile by tapping on “Connect”. Note — Any preexisting VPN connection on the mobile phone will be deactivated when you enable the VPN profile. Figure 45 shows the screen for enabling the VPN profile. Issue: 01 3TG-00088-AAAA-TCZZA 81 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 45 Screen for enabling the VPN profile After successfully enabling the VPN profile, the Nokia Field Assistant app will log in to the Nokia FastMile Outdoor Unit to exchange certificates and apply necessary configuration. A login screen appears and prompts you to input credentials for the Nokia FastMile Outdoor Unit. When the button is enabled (that is, it turns to blue), you can tap on “Connect” to continue. Figure 46 shows the login prompt. 82 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 46 Installation procedure Screen showing the login prompt You can view the following information by selecting the Connection Status option of the main screen: • General stats: • • • bytes sent: the total number of bytes sent on the interface bytes received: the total number of bytes received on the interface LTE cell stats: • • • • • • • • • cell ID: The External Call Interface of cell connection state: Does ODU connect to this cell status: The current operational state of the PDN connection EARFCN: The carrier frequency in the uplink and downlink is designated by the E-UTRA. Absolute Radio Frequency Channel Number (EARFCN) in the range 0 - 65535. PCI: The physical cellid of cell RSRP: The average value of Reference Signal Received Power (dBm) in measured interval, resolution 1dBm. RSRQ: The average value of Reference Signal Received Quality (dB) in measured interval, resolution 1dB. RSSI: The average value of Received Signal Strength indicator (dBm) in measured interval, resolution 1dBm. SINR: The average value of Signal-to-Interference-plus-Noise Ratio (dB) in measured interval, resolution 1dB. Figure 47 shows an example of the System state screen. Issue: 01 3TG-00088-AAAA-TCZZA 83 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 47 10 System state screen Additionally, the main menu of the Nokia Field Assistant app displays an additional option “Upload CA certificates’ where you can transfer updated certificates (stored under download mobile phone's directory) towards the Nokia FastMile Outdoor Unit. Tap on the “Upload CA certificates” option. Figure 48 shows the screen that has the “Upload CA certificates” option. 84 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 48 ii Installation procedure Screen that has the “Upload CA certificates” option Select the required Upload CA certificates and tap on “Ok”. Note that the certificates must be in the download folder of the mobile phone before you can upload them to the Nokia FastMile Outdoor Unit. Figure 49 shows the screen that lists the CA certificates. Issue: 01 3TG-00088-AAAA-TCZZA 85 Installation procedure Nokia FastMile Outdoor Unit User Manual Figure 49 Screen that lists the CA certificates The following CA certificates are supported for the Nokia FastMile Outdoor Unit: • • • • iii 86 pmaCA.pem (used for authenticating the Nokia Altiplano FastMile Controller) logserverCA.pem (used for authenticating the log server) swserverCA.pem (used for authenticating the software upgrade server) diagserverCA.pem (used for authenticating the optional diagnostics server) Figure 50 shows the screen that indicates that uploading of the CA certificates was successful. 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Figure 50 Installation procedure Screen indicating that uploading of the CA certificates was successful Tap on “Ok” to clear the message. Issue: 01 3TG-00088-AAAA-TCZZA 87 Nokia FastMile Outdoor Unit User Manual Troubleshooting 7 Troubleshooting 7.1 Potential problems during installation and startup phase 7.2 Potential problems during execution phase 7.1 Potential problems during installation and startup phase The following are potential problems that can occur during the installation and startup phase. 7.1.1 Nokia FastMile Outdoor Unit cannot attach to LTE network due to hardware mismatch This issue can be due to E-UTRA band support mismatch between the Nokia FastMile Outdoor Unit and LTE network because the Nokia FastMile Outdoor Unit is not the correct variant for the E-UTRA band of the LTE network. Check the variants listed in section 5.3 to see if the variant you are installing supports the E-UTRA band of the LTE network. If there is a mismatch, change the Nokia FastMile Outdoor Unit to a variant that supports the E-UTRA band of the LTE network. If the variant is correct, contact operator. 7.1.2 Failed to get Base Station Location One possible cause of this error, visible on Augmented Reality View, is the input of wrong Subscription ID at login step to the Nokia Altiplano FastMile Controller. By pressing Retry button problem persists. In order to overcome this issue, press Back option until you reach login step and enter again a valid Subscription ID. 7.1.3 Subscriber has already registered a receiver with its serial number to controller This problem can occur when the Subscriber ID given at login step to the Nokia Altiplano FastMile Controller is already registered. Issue: 01 3TG-00088-AAAA-TCZZA 89 Troubleshooting Nokia FastMile Outdoor Unit User Manual In order to overcome this issue, you need to delete the Subscriber ID registration at the Nokia Altiplano FastMile Controller side. After deletion, try logging in again with the same Subscriber ID by pressing the Back option until you reach the login step or by starting again. 7.2 Potential problems during execution phase The following are potential problems that can occur during the execution phase. 7.2.1 Nokia FastMile Outdoor Unit firmware upgrade to latest build failed This issue can be due to a radio signal issue in the LTE network for the Nokia FastMile Outdoor Unit. If another LTE network is available, select it for the Nokia FastMile Outdoor Unit. When the connection to the Nokia Altiplano FastMile Controller is recovered, check the radio signal condition. If no problem, then perform the firmware upgrade again. If problem persists, contact operator. 7.2.2 Trace request The Nokia FastMile Outdoor Unit has a trace and log function that can be used for troubleshooting purposes and for help in performing root cause analysis. If internet is available for the Nokia FastMile Outdoor Unit, contact Nokia to request that the trace and log function be used for the Nokia FastMile Outdoor Unit. The trace log can be uploaded to the Nokia Altiplano FastMile Controller or other HTTP file servers. 90 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Appendix A: Specifications 8 Appendix A: Specifications 8.1 Specifications 8.1 Specifications Table 12 provides some specifications for the Nokia FastMile Outdoor Unit. Table 12 Specifications for the Nokia FastMile Outdoor Unit Item Description Dimensions Compact: 23.5 cm by 23.5 cm by 5.2 cm (9.3 in by 9.3 in by 2 in) ABA: 31.8 cm by 31.8 cm by 5.6 cm (12.5 in by 12.5 in by 2.2 in) Weight Compact: 1.3 kg (2.9 lb) ABA: 2 kg (4.4. lb) Issue: 01 Power consumption Less than 8 w Operating altitude Maximum operating altitude is 3048 m (10 000 ft) above mean sea level Non-operating altitude Maximum non-operating altitude is 12 192 m (40 000 ft) above mean sea level Operating temperature –30°C to 65°C (–22°F to 149°F) Storage temperature –40°C to 85°C (–85°F to 185°F) Operating humidity 5% to 85% relative humidity, non-condensing Storage humidity 5% to 93% relative humidity, non-condensing IP rating IP66 TYPE3 3TG-00088-AAAA-TCZZA 91 Nokia FastMile Outdoor Unit User Manual Appendix B: RF exposure 9 Appendix B: RF exposure 9.1 RF exposure 9.1 RF exposure The international standard used for the assessment of this device provides simple conformity assessment methods for low power electronic and electrical equipment to an exposure limit relevant to electromagnetic fields (EMF). Based on the compliance criteria for maximum permissible exposure as in EN 50385:2017 and CE Council Recommendation Directive 2014/53/EU, there should be a minimum of 50 cm separation distance from the user Issue: 01 3TG-00088-AAAA-TCZZA 93 Nokia FastMile Outdoor Unit User Manual Appendix C: FCC statements and label instructions 10 Appendix C: FCC statements 10.1 FCC compliance statement 10.2 FCC radiation exposure statement 10.1 FCC compliance statement Table 13 provides the FCC ID for the variants of the Nokia FastMile Outdoor Unit. Table 13 FCC ID for Nokia FastMile Outdoor Unit variants Version and variant Compact B7/B41 Model FCC ID 3FE75113ACAA 2ADZR23002690FM20 Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received, including Interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. 10.2 FCC radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 50 cm between the radiator and your body. Issue: 01 3TG-00088-AAAA-TCZZA 95 Nokia FastMile Outdoor Unit User Manual Glossary 11 Glossary This glossary provides the expansions and optional descriptions of most acronyms and initialisms that appear in this document. 3GPP 3rd Generation Partnership Project ABA Automated Beam Alignment ACS Auto Configuration Server ALED Alcatel-Lucent Electronic Download ANSI American National Standards Institute APN Access Point Name CA Certificate authority CRoHS China Restriction of Hazardous Substances DSCP Differentiated Services Code Point DUID Device Unique Identifier EARFCN E-UTRA Absolute Radio Frequency Channel Number ECI External Call Interface EPC Evolved Packet Core E-UTRA Evolved Universal Terrestrial Radio Access EIP Electronic Information Products EMC Electromagnetic Compatibility EMI Electromagnetic Interference EPC Evolved Packet Core ESD Electrostatic Discharge ETL Electrotechnical Laboratory ETSI European Telecommunications Standards Institute FCC Federal Communications Commission FDD Frequency Division Duplex FM FastMile HSS Home Subscriber Server Issue: 01 3TG-00088-AAAA-TCZZA 97 Nokia FastMile Outdoor Unit User Manual Glossary IDU Indoor Unit IEEE Institute of Electrical and Electronics Engineers IP International Protection or Internet Protocol LAN Local Area Network LED Light Emitting Diode LTE Long-Term Evolution MAC Media Access Control MCV Maximum Concentration Value or Minimum Concentration Value MIMO Multiple-Input Multiple-Output MME Mobility Management Entity NAC Network Access Control NEC National Electrical Code OAM Operations and Maintenance ODU Outdoor Unit OLCS On-line Customer Support PCI Physical Cell Identifier PCRF Policy and Charging Rules Function PDF Portable Document Format PIN Personal Identification Number PoE Power over Ethernet QCI QoS Class Identifier QoS Quality of Service QR Quick Response RF Radio Frequency RoHS Restriction of Hazardous Substances RSRP Reference Signal Received Power RSRQ Reference Signal Received Quality RSSI Received Signal Strength Indicator 98 3TG-00088-AAAA-TCZZA Issue: 01 Nokia FastMile Outdoor Unit User Manual Glossary SIM Subscriber Identify Module SINR Signal-to-Interference-plus-Noise Ratio TCP Transmission Control Protocol TDD Time Division Duplex UDP User Datagram Protocol UL Underwriters’ Laboratories URL Uniform Resource Locater VDC Volts Direct Current VPN Virtual Private Network WiFi Wireless Fidelity ZIP Compressed File Issue: 01 3TG-00088-AAAA-TCZZA 99 Customer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback
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