Nokia Solutions and Networks CPE25150 WiMAX CPE User Manual 291A19 1
Nokia Solutions and Networks WiMAX CPE 291A19 1
Manual
1
Contents
Contents
Desktop CPEi 150 User Guide
Overview. . . . . . . . . . . . . 2
Powerful Features in a
Single Unit . . . . . . . . . . . 4
Front of CPE . . . . . . . . . . 5
Bottom Panel. . . . . . . . . . 6
Operating Information. . . 7
Overview. . . . . . . . . . . . . 8
Before You Begin . . . . . . 9
Easy Setup. . . . . . . . . . . 10
Before you Begin
Configuration . . . . . . . . 11
User Interface Overview 12
Logging In to the CPE. . 15
Setup Wizard and Authentication
Step 1 - Change Password 16
Step 2 - Device Time. . . 17
Step 3 - WiMAX Security 17
Basic Configuration
Personalize Menu . . . . . 19
Internet Menu . . . . . . . . 23
Status Menu. . . . . . . . . . 28
Advanced Configuration
Port Fowarding Menu . . 29
Local Address Menu . . . 32
Control Panel. . . . . . . . . 37
2
Contents
Configuring TCP/IP
Configuring TCP/IP in
Windows 2000 . . . . . . . . 40
Configuring TCP/IP in
Windows XP. . . . . . . . . . 44
Troubleshooting
Power LED is Off. . . . . . 49
A Computer Cannot
Log On to the CPE . . . . . 49
Cannot Connect to
the Internet . . . . . . . . . . . 49
Additional
Troubleshooting Help. . . 49
Important Safety and Legal Information
Disposal of Motorola
Equipment in
EU Countries . . . . . . . . . 54
Disposal of Motorola
Networks Equipment in
Non-EU countries. . . . . . 55
CMM Disclosure
Copyrights and Trademarks
Notice . . . . . . . . . . . . . . . 58
Copyrights . . . . . . . . . . . 58
Usage and Disclosure
Restrictions. . . . . . . . . . . 59
3
Desktop CPEi 150 User Guide
Desktop CPEi 150 User
Guide
Overview
Thank you for purchasing the Motorola CPE Indoor (CPEi) 150
desktop device. The Desktop CPE allows you to connect to the
wireless world easily and seamlessly without complicated installa-
tion and setup procedures.
The Desktop CPE device provides the user:
•
Convenience — with easy plug and play functionality.
Flexible connectivity. Compact design.
•
Performance — dual antennas supply diversity technology.
Best in Class Radio Performance. Reliable indoor coverage.
High throughput.
•
Control — remote management capability allows easy
detection and authentication once the unit is setup. Robust
security.
4
Desktop CPEi 150 User Guide
CPEi 150 Unit
The features and the physical appearance of your Desktop CPEi
device may differ slightly from the illustration. This illustration
represents the model with internal antennas.
This product is subject to change. Not all features described in this
WiMAX CPEi150 User’s Guide are available on all models.
For the most recent documentation, visit the Product
Documentation page on www.motorola.com.
5
Desktop CPEi 150 User Guide
Powerful Features in a Single Unit
The CPE device provides the following features:
•
WiMAX Authentication
•
WAN DHCP Client
•
LAN DHCP Server
•
Router Functions
•
Firewall Protection
•
Port Forwarding
6
Desktop CPEi 150 User Guide
Front of CPE
The CPE unit contains an LED indicator at the top of the unit. The
LEDs provide the status of the unit and signal strength for easy
adjustment during setup.
LED Indicator Interface
Note:
There is no reset button on this CPE unit. If you want to reset
the CPE, simply pull out the power cord and plug it in again.
Power Status
The LEDs are:
•
On — power to the CPE is on.
•
Off —power to the CPE is off.
Signal Strength
•
If all LEDs on the bar are lit, full
signal is being received.
•
If all LEDs are off, no signal is
being received.
•
LEDs will display a chase
pattern when the device is
attempting to locate and connect
to the network.
7
Desktop CPEi 150 User Guide
Bottom Panel
The bottom panel of the unit contains the Ethernet Port, the Power
Connection Port, and a LAN Port LED.
CPEi 150 Bottom Panel
Port Descriptions
Back Panel Ports Description
Ethernet Ethernet Port
Power AC Power Connector
LAN Port The LED is:
•
On - LAN Port is connected.
•
Off - LAN Port is not connected.
8
Desktop CPEi 150 User Guide
Operating Information
Operating temperature for this unit is 0-40C (32-104F).
AC Power Rating for the CPE 150 is:
•
110V ~240, 1A
9
Desktop CPEi 150 User Guide
Installation
Overview
To install the Desktop CPEi 150 Series, you need to review the
following sections:
•
Before You Begin
•
Easy Setup
10
Desktop CPEi 150 User Guide
Before You Begin
Before you begin installation, check that you have received the
following items with your CPE:
In the box with your CPE you should have:
In addition, you will also need:
•
A computer
Item Description
AC Adapter
Power adapter.
Power Cord Power cord that connects to the AC
Adapter to connect the unit to an AC
electrical outlet.
Ethernet Cable
Cable to connect the Internet port on
your CPE to your PC or laptop
computer
Quick Start Guide
Guide to demonstrate the setup and
basic IP configuration
11
Desktop CPEi 150 User Guide
Easy Setup
The CPE is easily set up in your home. Basic installation equipment
needed are the power adapter and cord, Ethernet cable, a PC or lap-
top computer and the CPE device.
Perform the following tasks before attaching the power cord or
powering up the unit:
•
Place the CPE vertically on a flat surface.
•
Connect one end of the Ethernet cable to the Ethernet port of
the CPE (1).
•
Connect the other end of the same Ethernet cable to an
Ethernet port on your PC or laptop computer.
•
Connect the power cord and the power adapter together.
•
connect the power adapter to the power connector on the
bottom of the unit(2).
•
Plug the power adapter into an AC power outlet. The CPE
will automatically turn on.
12
Desktop CPEi 150 User Guide
Procedure to Log into the CPE
Before you Begin Configuration
Some settings on your computer must be verified or changed to
ensure that your computer configuration can support the Desktop
CPE.
•
Confirm that your service provider has registered your unit.
•
Ensure your internet browser supports JavaScript.
•
Verify that the IP addresses and DNS settings are
automatically generated in your Local Area connection of
your Internet Protocol (TCP/IP) properties. Refer to the
chapter titled “Configuring TCP/IP” for information on how
to do this.
•
Ensure you know which protocol you will need to enter in
the Setup Wizard procedure. This will either be EAP-TLS or
EAP-TTLS. If EAP-TTLS is to be used, your service
provider will provide you a Username and Password.
13
Desktop CPEi 150 User Guide
User Interface Overview
A web based Graphical User Interface (GUI) is used to configure
the features of the CPE.
Main Menu Sample
There are six main menus in the GUI:
Menu Descriptions
Menu Description
Personalize Use this menu to set up your password,
device time and device name. You can
also abandon your personal settings by
clicking “
Restore Factory Settings
”.
Internet Use this menu to configure internet
connection settings, including
authentication, protocol, firewall and
dynamic DNS.
14
Desktop CPEi 150 User Guide
The following buttons appear at the bottom of each configuration
page:
Button Descriptions
Status Use this menu to display network status,
including WiMAX, Internet, LAN and
Device Information
Port Forwarding Use this menu to enable Universal Plug
and Play (UPnP) Internet Gateway
Device (IGD) profile to allow certain
Windows applications to setup the port
forwarding rule dynamically when NAT
is enabled on this device.
Local Access Use this menu to display the IP Address
and netmask address in the local
network.
Control Panel Use this menu to manage the device
software.
Button Function
Apply Saves your changes. If you restart your
CPE without saving your changes, all
changes are lost. After the device
restarts, the last saved configuration is
used.
Undo Clears your changes on the current page
and returns to the main menu. Once you
click Apply, the Undo button will NOT
clear your changes.
Next Confirms the current setting and moves
on to the next screen
15
Desktop CPEi 150 User Guide
Note:
Illustrations in this manual containing an image of what you
see on your computer screen are for reference purposes only. Values
shown in the illustrations in this manual may be different from what
you see on your computer screen.
Back Allows you to go back a screen to revise
the previous setting.
Refresh Updates to the new configurations and
settings.
Auto Refresh Updates automatically without needing
you to refresh manually.
Wizard Starts Setup Wizard manually if your
CPE did not run the setup program
automatically.
Start Sign Restart CPE.
16
Desktop CPEi 150 User Guide
Logging In to the CPE
Use the following procedure to log into the Desktop CPE.
1
On a computer that is connected to the CPE, open a web
browser.
2
In the Address or Location field, type
http://mywimax.
and
press
ENTER
to display the login screen.
Note:
You must include the period (.) after http://mywimax. in
order to access the login screen.
3
The Welcome to Motorola WiMAX CPE screen will be
displayed and will prompt you for a password.
Login Screen
4In the Password field, type the password (default is motorola).
5
Click
Login.
6
First time users will see a pop-up box that states: “
The Wizard
application will guide you through for the first time
configuration. Click OK button to continue.”
7Click the OK button to launch the wizard application.
17
Setup Wizard and Authentication
Setup Wizard and
Authentication
Step 1 - Change Password
Once you have launched the setup wizard, you will be prompted to
change your password. Motorola recommends using a password to
protect your home network and CPE device. Passwords are
case-sensitive.
To change your password:
•
Ensure the “Enable Login Password Protection” box is
checked.
•Enter a New Login Password in the box. Passwords can be
no more than 20 characters in length.
•
Re-type your new password in the Confirm New Login
Password box.
•
Click
Next.
18
Setup Wizard and Authentication
Step 2 - Device Time
This screen allows you to set the time zone and to enable Daylight
Savings Time (when applicable) for your location.
•
Select the appropriate time zone for your location from the
drop down box.
•
Check the box called “Auto Adjust for Daylight Savings
Time” if you live in a region that observes Daylight Savings
Time (this box is checked by default).
•
Click the
Next
button.
Step 3 - WiMAX Security
The WiMAX Security tab will contain your authentication method.
Check with your service provider to determine if they require a user
name and password for authentication purposes.
•
If the Authentication Method is EAP-TLS, no User Name
and Password are required. Enter the Realm information
supplied by your service provider. Click the
Next
button.
•
If the Authentication Method is EAP-TTLS/MS-CHAPv2,
you will have to enter a User Name and Password and
Realm information supplied by your Service Provider. Once
you have entered the User Name/Password/Realm
information, click the
Next
button.
•
If you are unsure of the Authentication Method, select
EAP-TLS (this is the default) and click the
Next
button.
Click the
Apply
button when finished.
19
Setup Wizard and Authentication
Congratulations! You have now completed the setup of your
WiMAX connection.
Click
OK
on the Congratulations! dialog box.
A status screen will appear showing Network status. When your
CPE successfully connects to the Internet, you will see actual
linking status and statistics.
Status Screen
20
Basic Configuration
Basic Configuration
Once the CPE set up has been completed, you can login to your
CPE from any computer on your home network by typing the
device name in the address bar. The default device name is
mywimax.
This section describes the PERSONALIZE, INTERNET, and
STATUS Menus that are available.
Personalize Menu
The Personalize menu provides the following tabs:
•
Password
•
Device Time
•
Device Name
•
Restore Factory Settings
21
Basic Configuration
Personalize Menu
Password Tab
The password tab allows you to enable/disable password
protection. You can also change your password here. Be sure to
click the
Apply
button when finished.
Field or Button Description
Enable Login
Password
Protection
Checking this box will require login
password protection.
New Login
Password
Enter your new password here. Maximum 20
characters. Passwords are case-sensitive.
Confirm New
Login Password
Re-enter your new password here, exactly as
entered above.
22
Basic Configuration
Device Time Tab
The Device Time tab allows you to establish the time zone for your
location. It also allows you to automatically adjust for Daylight
Savings Time if necessary. Be sure to click the
Apply
button when
finished.
Device Name Tab
The Device Name tab allows you to re-name your CPE device. This
is the Device Name you enter on an internet browser address bar to
access your CPE device. Be sure to click the
Apply
button when
finished.
Field or Button Description
Current Local
Time
Shows the current local date and time.
Time Zone Select your local time zone from the drop
down box.
Auto Adjust for
Daylight Saving
Time
Check this box if your location observes
Daylight Savings Time. (Default is checked)
Field or Button Description
New Device
Name
Enter the new name for the CPE device.
Maximum 20 characters.
23
Basic Configuration
Restore Factory Settings Tab
The Restore Factory Settings Tab will reset your CPE to the
manufacturers default settings. Be sure to click the
Apply
button if
you are sure you want to reset factory settings.
Field or Button Description
Restore Factory
Settings
Checking this box will restore the CPE to
factory default settings. The device will
restart when you click Apply.
24
Basic Configuration
Internet Menu
The Internet menu provides the following tabs:
•
WiMAX Security
•
Internet Protocol
•
Firewall
•
Dynamic DNS
Internet Menu
25
Basic Configuration
WiMAX Tab
The WiMAX tab will contain your authentication method. Check
with your service provider to determine if they require a user name
and password for authentication purposes.
If your authentication method is EAP-TLS, then a User Name &
Password are not necessary.
Click the
Apply
button.
Internet Protocol Tab
Please check with your service provider for these settings. If you
are unsure of the settings, leave the default values set and click the
Apply
button.
If your service provider has instructed you to change any of these
settings, be sure to click the
Apply
button when you are finished.
Field or Button Description
Authentication
Method
Drop down box allows you to select either
EAP-TLS (default) or
EAP-TTLS/MS-CHAPv2.
User Name
(EAP-TTLS/MS-
CHAPv2 only)
Enter the User Name supplied by your ser-
vice provider.
Password
(EAP-TTLS/MS-
CHAPv2 only)
Enter the Password supplied by your service
provider.
Realm
Supplied by your service provider.
26
Basic Configuration
Firewall Tab
A firewall helps to protect your home network from unauthorized
access. It will also help to manage authorized access from the
internet to your CPE.
The Enable Web Login from Internet and the Enable Ping from
Internet options are by default turned off. This is because these
options allow unknown users to access your computer via the
internet, and this is not safe.
Field or Button Description
Enable Firewall
Check this box to enable the firewall for your
home network.
Enable Web
Login from
Internet
(Grayed out if Enable Firewall is not
selected).
Check this box to enables you to access your
CPE device from a network other than your
own.
Web Login Port
from Internet
Choose a port number to connect to when
logging in from a network other than your
own. The default is 8080.
Enable ping from
Internet Enables the CPE to respond to a ping from
the Internet. This option would be enabled to
allow testing only. Do not leave this enabled.
27
Basic Configuration
You may need to turn these options on if there is a problem with
your CPE/Internet Connection. Turning these options on will allow
your service provider access to your computer to troubleshoot any
problems. Remember to enter the number of the port that is allowed
to access your Computer if these options are turned on
Be sure to click the
Apply
button once you are finished.
28
Basic Configuration
Dynamic DNS Tab
Dynamic Domain Name Service (DDNS) allows a user with a
non-static IP address to keep their domain name associated with an
ever changing IP address. As an example, DDNS is used when you
are hosting your own website.
Be sure to click the
Apply
button once you are finished.
Field or Button Description
Enable DDNS Check this box to Enable DDNS (default is
unchecked).
DDNS Service
Provider Select DDNS Service Provider that you
belong to from the drop down box.
DDNS User
Name Only valid if Enable DDNS is checked. Enter
your DDNS account user name.
DDNS Password
Only valid if Enable DDNS is checked. Enter
your DDNS account password.
DDNS Host
Name
Only valid if Enable DDNS is checked. Enter
the DDNS Host Name.This is assigned by
the DDNS service.
29
Basic Configuration
Status Menu
The Status menu provides the following tabs:
•
Network
Status Menu
Network Tab
The Network tab will provide any status associated with your
WiMAX Wireless Broadband connection.
Be sure to click the
Apply
button once you have made changes.
30
Advanced Configuration
Advanced Configuration
The Advanced Configuration section describes the Port
Forwarding, Local Address, and Control Panel menus.
Port Fowarding Menu
Port forwarding enables you to direct incoming traffic to
specific LAN hosts (computers on your network) based on
the protocol and port number. It is used to play Internet
games or provide local services (such as web hosting) for a
LAN group.
The Port Forwarding menu provides the following tabs:
•
Basic
•
Forwarding
Port Forwarding Menu
31
Advanced Configuration
Basic Tab
Be sure to click the
Apply
button once you have made changes.
Field or Button Description
Enable UPnP
IGD Enables Universal Plug and Play (UPnP)
Internet Gateway Device (IGD) profile to
allow certain Windows applications to setup
the port forwarding rule dynamically when
NAT is enabled on this device.
DMZ
(DeMilitarized
Zone) IP Address
Enter the DMZ IP Address.
32
Advanced Configuration
Forwarding Tab
Click on the
ADD
button to create additional Port Fowarding rules.
Be sure to click the
Apply
button once you have made changes.
Field or Button Description
Select
Select a box when you want to delete the spe-
cific row.
Protocol
Select TCP (Transmission Control Protocol)
or UDP (User Datagram Protocol).
WAN Port Start
Enter the beginning port range for external
network access.
WAN Port End
Enter the ending port range for external net-
work access.
LAN IP Address
Enter the IP address to host the service in the
dotted-decimal format.
LAN Port Start
Enter the beginning port range for internal
network access.
LAN Port End
Enter the ending port range for internal net-
work access.
Enabled
Check to enable specific port forwarding.
33
Advanced Configuration
Local Address Menu
The Local Address menu allows you to configure your Local Area
Network (LAN) connections.
The Local Address menu provides the following tabs:
•
DHCP Server
•
Lease Status
•
Lease Reservation
Local Address Menu
34
Advanced Configuration
DHCP Server Tab
The DHCP Server tab enables Dynamic Host Configuration
Protocol (DHCP) server functionality on the LAN, allowing the
router to dynamically assign lease IP addresses to clients that
connect to it from the local network.
Field or Button Description
Enable DHCP
Server If selected, the DHCP server on the gateway
assigns IP addresses to the computers and
other hosts on your network if they have
DHCP enabled. By default, the gateway
server is enabled. If there is another DHCP
server running on your network (on another
router), you must disable one of the DHCP
servers.
If not selected, you must carefully configure
the IP address, Subnet Mask, and DNS set-
tings of every host on your network. Do not
assign the same IP address to more than one
host. Your gateway must be on the same sub-
net as the other hosts.
DHCP Server IP
Address
Enter the default port forwarding LAN Client
IP Address.
DHCP Starting
IP Address
Sets the first IP address assigned by the
DHCP server, in dotted-decimal format. It
must be greater than the IP address value of
the gateway. For example, if the IP address of
the gateway is 192.168.15.1 (default), the
starting IP address must be 192.168.15.2 (or
higher).
35
Advanced Configuration
Be sure to click the
Apply
button once you have made changes.
DHCP Ending IP
Address Sets the final IP address assigned by the
DHCP server. If the DHCP server runs out of
DHCP addresses, users cannot access
network resources. If this happens, increase
the Ending IP (to the limit of 254)or reduce
the Lease Time.
DHCP Lease
Time
Sets the time, in seconds, that a network
computer remains connected to the gateway
using its current assigned IP address. At the
end of this time, the DHCP server renews the
lease or assigns the computer a new IP
address. The default is 3600 seconds (1
hour). The maximum is 999999 seconds
(about 278 hours).
Field or Button Description
36
Advanced Configuration
Lease Status Tab
The Lease Status tab in the Local Address menu displays the active
DHCP leases since the last reboot.
Be sure to click the
Apply
button once you have made changes.
Field or Button Description
Client Host
Name
Displays the client host name. The Name
field is limited to 20 characters (only 5
appear in display).
MAC Address
Media Access Control (MAC) address.
IP Address
Shows the IP Address for each active lease.
Remaining Lease
Duration
Shows the amount of time, in seconds,
remaining in the lease.
37
Advanced Configuration
Lease Reservation Tab
This tab allows you to manage the lease reservation so that the same
client receives the same IP address each time.
Be sure to click the
Apply
button once you have made changes.
Field or Button Description
Select
Select this box if you want to delete an estab-
lished lease reservation. Be sure to click the
Delete button once you have selected your
exception to be deleted.
Client Host
Name
Enter the client host name. The Name field is
limited to 20 characters (only 5 appear in dis-
play)
MAC Address
Media Access Control (MAC) address. Enter
the MAC address of the device.
IP Address
Enter the IP address that you want assigned
to the MAC Address.
Enabled
Checking this box enables the lease reserva-
tion.
38
Advanced Configuration
Control Panel
The Control Panel sections allows you to view/update your
software information.
The Control menu provides the following tabs:
•
Software
•
Certificate
•
System
•
About
Control Panel Menu
39
Advanced Configuration
Software Tab
The Software tab manages the software on your CPE device. It is
also where you can upgrade device software.
Use the
BROWSE
button to browse your computer for additional
software packages. Once you have located the software
package/update you would like to add to your device, click on the
Upgrade
button.
You should see the available software updates in the “Available
Software Packages” table. If you cannot see the list, click the
View
button.
Select the software you would like to install and click the
Install
button.
If you would like to remove software, select the software package
you would like to remove and click
Uninstall
.
Certificate Tab
The Certificate tab is where you manage the certificates that are
stored on the device.
Use the
BROWSE
button to locate the certificate file on your
computer, and then click the
IMPORT
button.
Use the
REMOVE
button to remove any selected certificate(s).
40
Advanced Configuration
System Tab
This tab allows you to manage additional features of your CPE
device.
Be sure to click the
Apply
button once you have made changes.
About Tab
The About Tab will display basic properties of your CPE device
such as: Product Name, Model ID, Hardware Version, Serial
Number and the WiMAX MAC Address.
Field or Button Description
Language Used
in User Interface
Select the desired language for the user
interface. The default language is
English.
Enable WiMAX
Radio Interface
Check this box to enable the WiMAX
Radio Interface.
Enable LED
Checking this box enables the LEDs on
the front of your CPE device.
Auto Refresh
Interval
Enter, in seconds, the interval for status
Auto Refresh. Valid range is 2 seconds -
9999 seconds. The default value is 3 sec-
onds.
Rebootstrap EMS
Check this box to reconnect the device
with the EMS.
Note: Only perform this function under
the supervision of a Customer Support
Representative.
41
Configuring TCP/IP
Configuring TCP/IP
This chapter is needed for setup procedures.
All client computers on your network must be configured for
TCP/IP (the protocol that controls communication among
computers). Perform one of:
•
Configuring TCP/IP in Windows 2000
•
Configuring TCP/IP in Windows XP
Note:
Follow the instructions in your Macintosh or UNIX user
manual
Configuring TCP/IP in Windows 2000
1On the Windows Desktop, click Start.
2Select Settings and then Control Panel from the pop-up menus
to display the Control Panel window:
42
Configuring TCP/IP
Windows Control Panel
3Double-click the Network and Dial-up Connections icon to
display the Network and Dial-up Connections window:
Network and Dial-up Connections
In the steps that follow, a connection number like 1, 2, 3, etc., is a
reference that is displayed on computers with multiple network
interfaces. Computers with only one network interface may only
see the label: Local Area Connection.
43
Configuring TCP/IP
4Click Local Area Connection number. The value of number
varies from system to system. The Local Area Connection
number Status window is displayed:
Local Area Connection
5Click Properties. Information similar to the following window
is displayed:
Properties
44
Configuring TCP/IP
6If Internet Protocol (TCP/IP) is in the list of components,
TCP/IP is installed. You can skip to Step 10.
If Internet Protocol (TCP/IP) is not in the list, click Install. The
Select Network Component Type window is displayed:
Select Network Connection Type
7Click Protocol on the Select Network Component Type
window and click Add. The Select Network Protocol window
is displayed:
Select Network Protocol
Note:
You might have to use the scroll bar to locate the Internet
Protocol (TCP/IP) setting.
8Click Internet Protocol (TCP/IP).
9Click OK. The Local Area Connection number Properties
window is re-displayed.
45
Configuring TCP/IP
10
Be sure the box next to Internet Protocol (TCP/IP) is checked.
11 Click Properties. The Internet Protocol (TCP/IP) Properties
window is displayed:
Internet Protocol (TCP/IP) Properties
12
Be sure Obtain IP address automatically and Obtain DNS
server address automatically are selected.
13 Click OK to accept the TCP/IP settings.
14 Click Close to close the Local Area Connection number
Properties window.
15 Click OK
16
If prompted to restart the computer and click OK again.
Configuring TCP/IP in Windows XP
1On the Windows desktop, click Start to display the Start
window:
46
Configuring TCP/IP
Windows XP Start Window
2Click Control Panel to display the Control Panel window. The
display varies, depending on your Windows XP view options. If
the display is a Category view as shown below, continue with
Step 3. Otherwise, skip to Step 5
Control Panel
3Click Network and Internet Connections to display the
Network and Internet Connections window:
47
Configuring TCP/IP
Network and Internet Connections
4
Click Network Connections. Skip to Step 6.
5If a classic view similar to below is displayed, double-click
Network Connections to display the LAN or High-speed
Internet connections.
Control Panel Classic View
6Right-click the Local Area Connection. If more than one
connection is displayed, be sure to select the one for your
network interface.
48
Configuring TCP/IP
Network Connections
7Select Properties from the pop-up menu to display the Local
Area Connection Properties window:
Local Area Connection Properties
8
On the Local Area Connection Properties window, select
Internet Protocol (TCP/IP) if it is not selected.
9Click Properties to display the Internet Protocol (TCP/IP)
Properties window:
49
Configuring TCP/IP
Internet Protocol (TCP/IP) Properties
10 Be sure Obtain IP address automatically and Obtain DNS
server address automatically are selected.
11
Click OK to close the TCP/IP Properties window.
50
Troubleshooting
Troubleshooting
Power LED is Off
•
Check that the AC power adapter is properly plugged into
the electrical outlet and into the Desktop CPE.
•
Check that the electrical outlet is working.
A Computer Cannot Log On to the CPE
Check that the Ethernet cable is properly connected to the Desktop
CPE unit and the computer.
Cannot Connect to the Internet
•
Check the Desktop CPE connection status from the Web
Interface, refer to the Connection Status section to verify the
connection status.
•
If the Desktop CPE connection is down, and the gateway has
not received an IP for more than 5 minutes:
- Re-Run the Setup Wizard.
Additional Troubleshooting Help
•
Contact your service provider for additional help.
51
Important Safety and Legal Information
Important Safety and Legal
Information
Your Motorola WiMAX Wireless Broadband Gateway is designed
and tested to comply with a number of national and international
standards and guidelines (listed below) regarding human exposure
to RF electromagnetic energy.
This Product complies with the following RF energy
exposure standards and guidelines:
•
United States Federal Communications Commission, Code
of Federal Regulations; 47CFR part 2 sub-part J
•
American National Standards Institute (ANSI)/ Institute of
Electrical and Electronic Engineers (IEEE) C95 1-2005
•
Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
•
International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
•
Ministry of Health (Canada) Safety Code 6. Limits of
Human Exposure to Radio frequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz, 1999
•
Australian Communications Authority
Radiocommunications (Electromagnetic Radiation - Human
Exposure) Standard, 2003
•
ANATEL ANNEX to Resolution No. 303 of July 2, 2002
“Regulation of Limitation of Exposure to Electrical,
52
Important Safety and Legal Information
Magnetic, and Electromagnetic Fields in the Radio
Frequency Range Between 9 kHz and 300 GHz” and
“Attachment to Resolution #303 from July 2, 2002”
RF Exposure Compliance and Guidelines Operating
Instructions
To comply with FCC RF energy exposure requirements, this
Gateway desktop transmitter should be operated at a minimum
separation distance of 20 cm from all persons.
For additional information on exposure requirements or other
training information, visit http://www. motorola.com/rfhealth
FCC Regulatory Information
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received; including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
53
Important Safety and Legal Information
encouraged to try to correct the interference by one of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
This Gateway desktop transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
FCC Caution: Any changes or modifications not expressly
approved by the party responsible for compliance could void the
user's authority to operate this equipment.
Industry Canada Statement
This device complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions:
this device may not cause interference and
this device must accept any interference, including interference that
may cause undesired operation of the device
This device has been designed to operate with an antenna having a
maximum gain of 7 dBi. Antenna having a higher gain is strictly
prohibited per regulations of Industry Canada. The required
antenna impedance is 50 ohms. To reduce potential radio
interference to other users, the antenna type and its gain should be
54
Important Safety and Legal Information
so chosen that the equivalent isotropically radiated power (e.i.r.p) is
not more than that permitted for successful communications.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
IC Radiation Exposure Statement:
IMPORTANT NOTE:
This equipment complies with IC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the
radiator & your body.
55
Important Safety and Legal Information
Caring for the Environment
The following information is provided to enable regulatory
compliance with the European Union (EU) Directive 2002/96/EC
Waste Electrical and Electronic Equipment (WEEE) when using
Motorola Networks equipment in EU countries.
Disposal of Motorola Equipment in EU
Countries
This product is compliant with the requirements of the European
Union Restriction of Hazardous Substances (EU RoHS) directive.
Please do not dispose of Motorola Networks equipment in landfill
sites.
In the EU, Motorola Networks in conjunction with a recycling part-
ner will ensure that equipment is collected and recycled according
to the requirements of EU environmental law.
56
Important Safety and Legal Information
Disposal of Motorola Networks
Equipment in Non-EU countries
In non-EU countries, dispose of Motorola Networks equipment in
accordance with national and regional regulations.
57
CMM Disclosure
CMM Disclosure
The China Management Methods (CMM) Disclosure Table is
intended only to communicate compliance with China
requirements; it is not intended to communicate compliance with
EU RoHS or any other environmental requirements.
58
CMM Disclosure
CMM Disclosure Information
59
Copyrights and Trademarks
Copyrights and Trademarks
Notice
While reasonable efforts have been made to assure the accuracy of
this document, Motorola, Inc. assumes no liability resulting from
any inaccuracies or omissions in this document, or from use of the
information obtained herein. The information in this document has
been carefully checked and is believed to be entirely reliable.
However, no responsibility is assumed for inaccuracies or
omissions. Motorola, Inc. reserves the right to make changes to any
products described herein and reserves the right to revise this
document and to make changes from time to time in content hereof
with no obligation to notify any person of revisions or changes.
Motorola, Inc. does not assume any liability arising out of the
application or use of any product, software, or circuit described
herein; neither does it convey license under its patent rights or the
rights of others.
It is possible that this publication may contain references to, or
information about Motorola products (machines and programs),
programming, or services that are not announced in your country.
Such references or information must not be construed to mean that
Motorola intends to announce such Motorola products,
programming, or services in your country.
Copyrights
This instruction manual, and the Motorola products described in
this instruction manual may be, include or describe copyrighted
60
Copyrights and Trademarks
Motorola material, such as computer programs stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and its licensors certain
exclusive rights for copyrighted material, including the exclusive
right to copy, reproduce in any form, distribute and make derivative
works of the copyrighted material. Accordingly, any copyrighted
material of Motorola and its licensors contained herein or in the
Motorola products described in this instruction manual may not be
copied, reproduced, distributed, merged or modified in any manner
without the express written permission of Motorola. Furthermore,
the purchase of Motorola products shall not be deemed to grant
either directly or by implication, estoppel, or otherwise, any license
under the copyrights, patents or patent applications of Motorola, as
arises by operation of law in the sale of a product.
Usage and Disclosure Restrictions
License Agreements
The software described in this document is the property of
Motorola, Inc and its licensors. It is furnished by express license
agreement only and may be used only in accordance with the terms
of such an agreement.
Copyrighted Materials
Software and documentation are copyrighted materials. Making
unauthorized copies is prohibited by law. No part of the software or
documentation may be reproduced, transmitted, transcribed, stored
in a retrieval system, or translated into any language or computer
language, in any form or by any means, without prior written
permission of Motorola, Inc.
61
Copyrights and Trademarks
High Risk Materials
Components, units, or third-party products used in the product
described herein are NOT fault-tolerant and are NOT designed,
manufactured, or intended for use as on-line control equipment in
the following hazardous environments requiring fail-safe controls:
the operation of Nuclear Facilities, Aircraft Navigation or Aircraft
Communication Systems, Air Traffic Control, Life Support, or
Weapons Systems (High Risk Activities). Motorola and its
supplier(s) specifically disclaim any expressed or implied warranty
of fitness for such High Risk Activities.
Trademarks
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners.
© Motorola, Inc., 2007