Nokia Solutions and Networks MMDS-CPE3 Non-Line of Site Wireless Data Link User Manual InstallCPEReference

Nokia Solutions and Networks Non-Line of Site Wireless Data Link InstallCPEReference

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MMDS CPE3 User Manual

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iInstalling and using the ExpedienceRSU-2510 Directions for connecting your RSU to a computer or LAN and obtaining high-speed Internet access.

ContentsiiiWelcome............................................. 1Before you begin ................................1Connecting your RSU to a computer ... 4Installation overview ..........................4Setting up the computer to dynamically receive an IP address .........................4Windows 95, Windows NT, Windows 98, Windows ME: Setting up the network connection ........................................5Windows 2000: Setting up the network connection ........................................5Plugging in the RSU ............................6Finding the strongest service provider signal ...............................................9Using the indicator lights to find the strongest service provider signal ........10Using the software-assisted method to find the strongest signal ....................13Fine-tuning the connection to the service provider ...............................16Connecting to the Internet ................17Refreshing the RSU’s connection ...... 18Windows users: Refreshing the connection .................18Non-Windows users: Refreshing the connection .................18Connecting the RSU to a network ..... 19Troubleshooting ............................... 20The RSU can successfully receive a signal at home, but not at work or at a friend’s house ........................20

ivThe RSU cannot receive your service provider’s signal ...............................20The RSU’s lights don’t blink, but rather chase .............................................20You successfully completed the signal scan, but your Internet browser cannot connect to a web site ........................21The lights on the RSU blink more slowly than normal ....................................22You receive a dialog box indicating that you cannot connect to your service provider ..........................................23LinkMonitor application cannot communicate with RSU when VPN is used ............................................23FCC information ...............................25

1WelcomeThis document describes how to install and use your Expedience residential subscriber unit (RSU) to obtain wireless high-speed Internet access. You can connect your RSU to a computer or to a small office/home office (SOHO) local area network (LAN) through a hub, switch, or router.BEFORE YOU BEGIN• Make sure your computer is equipped with an Ethernet network interface card (NIC).• The Ethernet cable that is supplied with your RSU plugs into any standard Ethernet NIC. The NIC is not provided with the RSU, but you can purchase a NIC at most computer and electronics stores.• Find an appropriate location for your RSU. • Make sure you are operating the RSU in a room near an out-side window on the first or second floor of your home or office.• You need to locate the RSU close to a wall outlet. The RSU uses a standard power supply and can sit on a desktop or shelf. • Your RSU comes with a category-5 Ethernet cable. If you choose to place the RSU a good distance from your comput-er, you may need to purchase a longer Ethernet cable. If you purchase a cable, make sure the cable is a category-5 Ethernet cable with RJ-45 connectors on each end. Make sure the longer cable that you might purchase is flexi-ble enough to bend under the bottom of the RSU. • Locate the components shipped with your RSU device:•RSU device•Software CD-ROM• RSU Installation Guide and Quick Start Guide• Power cable and power supply box• Ethernet cable

2Figure 1 illustrates the RSU package contents.Figure 1: RSU package contentsRSU Installation GuideRSU deviceSoftware CD-ROMEthernet cablePower cablePower supplyQuick StartRSU Installibed obus posim udringa det. Abed obus posim udring a det. Ed okejfus erosim quesum an yape i cesi.Lorem jes ge ibe pos detA bedji bedji ver o hich.Lif wanj de manit clos oman it closni.Quick Start Guide

3Table 1 lists the standard contents in your RSU package.Table 1: RSU package componentsComponent Part numberRSU package (vertical polarization) 900-0010-1000RSU device (vertical polarization) 123-0010-1001Power supply 420-0010-1000Power cord 420-0010-1001RSU Installation Guide 104-0010-0002Quick Start Guide 102-0010-0003 Installation software CD-ROM 110-0002-0001Ethernet cable 597-6010-0001

4Connecting your RSU to a computerThis section describes how to connect your RSU to a computer. If you want to connect your RSU to a network device (such as a router or switch), refer to the section “Connecting the RSU to a network” on page 19, in this guide. INSTALLATION OVERVIEWThe installation consists of the following major tasks, each of which is explained in greater detail in the sections that follow:1 After ensuring your Ethernet NIC is installed properly, make sure your computer is set up to automatically obtain an IP address.2 Plug in the RSU.3 Find the strongest signal from your service provider.4 If necessary, fine-tune the connection to your service provider.5 Connect to the Internet.1SETTING UP THE COMPUTER TO DYNAMICALLY RECEIVE AN IP ADDRESSYou must set up your computer so it can dynamically receive an IP address. Your service provider assigns your computer an IP address so that the Internet information you request can reach your computer.• If you are running Windows 95, Windows NT, Windows 98 or Windows ME, go to “Windows 95, Windows NT, Windows 98, Windows ME: Setting up the network connection” on page 5.• If you are running Windows 2000, go to “Windows 2000: Setting up the network connection” on page 5.• If you don’t see your operating system listed here, check the sys-tem’s help file. Most explain how to set up a system to dynami-cally receive an IP address.

51AWINDOWS 95, WINDOWS NT, WINDOWS 98, WINDOWS ME: SETTING UP THE NETWORK CONNECTION1From the Start menu, select Settings. Then select Control Panel.2 In the window that appears, double click the Network icon.3 Select the TCP/IP entry for the NIC. 4 Click Properties.5 Select the IP Address tab. 6 Activate the Obtain an IP Address automatically radio button.7 To close the windows, click OK.8 Turn off your computer. 1BWINDOWS 2000: SETTING UP THE NETWORK CONNECTION1From the Start menu, select Settings. Then select Network and Dial-up Connections.2 Right click the connection you want to alter; that is, the name of your NIC. From the pop-up menu, select Properties. 3 The Local Area Connection Properties window appears. Select the Internet Protocol (TCP/IP) item. Click Properties.4 In the window that appears, activate the Obtain an IP address automatically radio button. To close the window, click OK. On the remaining open window, click OK again. 5 Turn off your computer.

62PLUGGING IN THE RSUYou can connect the RSU directly to a computer, or you can connect it to a small office/home office (SOHO) network.• If you are directly connecting the RSU to your computer, com-plete the steps in this section.• If you are connecting the RSU to a network, refer to the section “Connecting the RSU to a network” on page 19 in this guide.To plug in the RSU:1 On the bottom of the RSU, locate the Ethernet jack. Plug one end of the Ethernet cable into the Ethernet jack (Figure 2).2 Connect the RSU’s AC power cord to the power source, then plug the power cord into a wall outlet. Plug the power source cord into the bottom of your RSU (Figure 2).Figure 2: Ethernet jack and power cord connector on bottom of RSUEthernet cable jackPower cord connector

73 Plug the power cord into a standard power supply. The lights on top of your RSU blink to indicate signal strength (Figure 3).Figure 3: Indicator lights blinking: signal foundLights blink onLights blink offLights blink on

8Note: If the RSU’s lights chase each other, rather than blink, the RSU cannot detect enough signal from your service provider to operate properly. You must adjust the RSU so that at least one light blinks. Step 3 on page 9 describes how to adjust the RSU. Figure 4: Indicator lights chasing: no signal foundLight 1 blinks onLight 2 blinks onLight 3 blinks onLight 4 blinks onLight 5 blinks on

93FINDING THE STRONGEST SERVICE PROVIDER SIGNALYour RSU is equipped with an internal directional antenna. To provide the best service, the RSU searches for the strongest signal transmitted by your service provider. You can find the strongest signal from your service provider by using one of the following methods:• Indicator light method (available for any operating system)• Software-assisted method (available for Windows operating sys-tems only)Regardless of the method you use, you need to understand which side of the RSU is its front and which is its back. Figure 5 illustrates the RSU sides. Figure 5: RSU sidesbackfronttopbottom

103AUSING THE INDICATOR LIGHTS TO FIND THE STRONGEST SERVICE PROVIDER SIGNALYou can find the strongest service provider signal by using the lights on top of the RSU (Figure 6). You can use this method regardless of the operating system your computer runs.The indicator lights indicate the strength of the signal received while the RSU is in its current orientation. The stronger the signal, the more lights on the RSU blink on and off. The strongest signal may be indicated by one or two lights lit. Even though not all five lights are lit, this level of signal is strong enough for full-speed operation.To use the lights to find the strongest service provider signal:1 Before you begin, make sure:• Your computer is turned off.• The RSU’s power cord is connected to the RSU and to a power source. If your RSU has power, the lights on the RSU blink on and off. • The Ethernet cable is connected to the RSU. The other end of the Ethernet cable is not connected to the computer.Figure 6: Location of lights on RSULights on RSU

112 Set your RSU on a table or shelf in the location you’ve chosen. The RSU must be in an upright position.3 Point the front of the RSU directly toward the window. 4 Remove your hands from the RSU. Keep the RSU stationary, in this orientation, for about five seconds. The blinking lights indicate the strength of the signal received. The stronger the signal, the more lights on the RSU blink on and off. Figure 7 illustrates blinking lights.5 Point the front of the RSU to the right of the starting position. Remove your hands from the RSU, and let it stand still for about five seconds. Figure 7: Indicator lights blinking: signal foundLights blink onLights blink offLights blink on

126 Again, note how many lights are blinking while the RSU is in this orientation. The stronger the signal, the more lights on the RSU blink.7 Point the front of the RSU to the left of the starting position. Remove your hands from the RSU, and let it stand still for about 5 seconds. Note how many lights blink while the RSU is in this orientation. 8 Remembering the strongest signal reported, re-orient the front of the RSU in the direction that the RSU was pointed when the strongest signal was found. 9 Plug the Ethernet cable into your computer. The other end of the cable should already be plugged into the RSU.10 Turn on your computer. During power up, the lights on the RSU stop blinking, and are continuously lit. 11 After the lights stop blinking, observe the lights for about 30 to 90 seconds. Make sure the same number (or more) of indicator lights stay on.• If the same number or more lights are on, you are ready to use your high-speed Internet connection.• If fewer lights are on, complete the fine tuning steps de-scribed in the section, “Fine-tuning the connection to the ser-vice provider” on page 16.

133BUSING THE SOFTWARE-ASSISTED METHOD TO FIND THE STRONGEST SIGNALNote: The software-assisted method is available only to users who use Windows (versions later than 3.11) as their operating system.To use the software program to help you search for the strongest service provider signal in your area:1 Install and start the LinkMonitor™ program.2 Find the strongest service provider signal.Each task is explained in greater detail in the sections that follow.Installing and starting the LinkMonitor program1 If your computer is not powered on, power it now. 2 Make sure the Ethernet cable and power cable are connected to the RSU.3 Plug the other end of the Ethernet cable into your computer.4 Locate the software CD supplied with your RSU. 5 Insert the CD into your computer’s CD drive. If the installation program does not start automatically, start it by clicking on the Setup.exe icon.Follow the instructions in the dialog boxes to complete the installation of the LinkMonitor program.6 After the software is installed, a blue RSU icon appears in your system tray (Figure 8). To run the LinkMonitor program, right click on the icon, and select Open.Figure 8: Starting the LinkMonitor programLinkMonitor program’s icon in system tray

147 The Expedience LinkMonitor window appears (Figure 9).Figure 9: Expedience LinkMonitor window

15Finding the strongest service provider signal During this procedure, point the front of the RSU directly toward an outside window. Then, point the front of the RSU to the right of the starting position, and then to the left of the starting position. At these three points, briefly stop the movement of the RSU and note the strength of the signal from your Internet service provider, as indicated by the score that the software program reports. Before you begin, ensure your RSU is sitting on a table or shelf, in the location you’ve chosen. 1 Point the front of the RSU toward the window. Remove your hands from the RSU.Back at your computer program, click Start Scan. Let the RSU sit stationary for about five seconds. 2 The program searches for a signal from your service provider. In the Channel Score group, the strength of the signal received at the starting position is indicated in two ways:• The indicator bar shows varying levels of red, yellow, and green. Red indicates weak signal strength, yellow indicates moderate signal strength, and green indicates strong signal strength.•The Current Score field shows the signal strength. During this procedure, the program compares the Current Score to the Best Score. Best Score indicates the strongest signal the program has ever seen during the scanning procedure.3 After about five seconds, point the front of the RSU to the right of the starting position.4 Remove your hands from the RSU and make sure the RSU is stationary.The software program determines and reports the strength of the signal that the RSU receives while the RSU is in its current orientation.5 After about five seconds, note the strength of the signal received at its current position.6 Point the front of the RSU to the left of the starting position.

167 Remove your hands from the RSU and make sure the RSU is stationary.The program determines and reports the strength of the signal that the RSU receives while the RSU is in its current orientation.8 Remembering the strongest signal reported, re-orient the front of the RSU in the direction that the RSU was pointed when the strongest signal was found.9 After about five seconds, click Stop Scan. The lights on the RSU stop blinking and become continuously lit. 10 After the lights stop blinking, observe the lights for about 30 to 90 seconds. Make sure the same number (or more) of indicator lights stays on. • If the same number or more lights are on, you are ready to use your high-speed Internet connection.• If fewer lights are on, complete the fine tuning steps de-scribed in the section, “Fine-tuning the connection to the ser-vice provider” on page 16 in this guide.You only need to re-run the LinkMonitor program and repeat the scan when you power down your RSU and move it.4FINE-TUNING THE CONNECTION TO THE SERVICE PROVIDERAfter performing initial setup, most users will be able to operate their RSU without further fine-tuning. However, if you notice fewer lights on the RSU are lit after 30 to 90 seconds of use, fine tune the connection to the service provider. The fine-tune procedure ensures the signal received from the service provider is strong (as indicated by the number of lights lit) and high-quality (as indicated by the number of lights lit over time.)1 Unplug the Ethernet cable from the computer.2 The current position of your RSU is its starting point. Point the RSU slightly to the left of its starting point. Note the number of indicator lights that blink.3 Point the RSU slightly to the right of its starting point. Note the number of indicator lights that blink.

174 Point the RSU toward the direction it was facing—either to the left or to the right of the starting point—when the most lights were blinking. 5 Plug the Ethernet cable back into the computer.6 Refresh your IP address by performing the procedure described in the section “Refreshing the RSU’s connection” on page 18.5CONNECTING TO THE INTERNETAfter completing steps 1 through 4, you should be able to connect to the Internet.1 Start your Internet browser, and try to open a few Internet sites.• If you can open numerous sites, enjoy your new, high-speed service.• If you cannot open any sites—for example, if your browser displays a message “This page cannot be displayed” for all the sites you tried to access—refresh the RSU’s connection, as described in the section “Refreshing the RSU’s connection” on page 18 in this guide.

18Refreshing the RSU’s connectionWhen you refresh the RSU’s connection, your service provider is assigning your computer a new IP address. You need to refresh your RSU’s connection with your service provider when:• You completed steps 1 through 3 in this guide, but your Internet browser does not let you open any Internet sites.• You needed to complete the steps in the section “Fine-tuning the connection to the service provider” on page 16 in this guide.WINDOWS USERS: REFRESHING THE CONNECTIONTo refresh the connection:1 Make sure you have installed the LinkMonitor program.2 In the system tray, right click the blue RSU icon (Figure 8) and select Open. 3 In the window that appears, on the Local Net Config tab, click the Renew IP Address button.NON-WINDOWS USERS: REFRESHING THE CONNECTIONIf you do not run the Windows operating system, you can reboot your computer to refresh the connection. You may want to refer to your operating system’s help files to determine if other methods exist to refresh the connection (that is, to find a method for refreshing the IP address).

19Connecting the RSU to a networkNote: Plan to use only one RSU on a network. Do not use multiple RSUs on the same network.To directly connect the RSU to a computer, use the supplied Ethernet cable (also known as a straight-through cable).However, to connect the RSU to a hub or switch, use an Ethernet cable appropriate for your network device. This might be a straight through or cross-over cable, depending on how your network device switches signals. When determining how to set up your network, remember that the RSU device operates as a hub or a bridge. After connecting the RSU to the network device, power the RSU and scan for a service provider signal, as described in earlier sections of this guide.

20TroubleshootingThis section describes possible issues with RSU installation and how to resolve the issues if you encounter them.THE RSU CAN SUCCESSFULLY RECEIVE A SIGNAL AT HOME, BUT NOT AT WORK OR AT A FRIEND’S HOUSEYou need to repeat the search for a service provider signal each time you power down your RSU and move it. If you have not repeated the signal search, repeat the steps described in the section “Finding the strongest service provider signal” on page 9 in this guide.If this does not solve the problem, check with your service provider to make sure they offer service to the geographic location where you are running the RSU.THE RSU CANNOT RECEIVE YOUR SERVICE PROVIDER’S SIGNALMost users can receive a signal from their service provider when they operate their RSU near an outside window, on the first or second floor of their home or office. However, you may need to run the signal scan in more than one location in your home or office to get a signal. If you performed the signal scan in two or three locations in your home or office, but did not receive a signal, contact the electronics or computer store where you purchased the RSU, or contact your service provider. THE RSU’S LIGHTS DON’T BLINK, BUT RATHER CHASEIf your RSU is unable to find a service provider signal, the lights on your RSU don’t blink, but rather they “chase” each other, with a light blinking on as the previous light blinks off.

21Figure 10 illustrates chasing lights. If you have tried to use your RSU in several locations within your home or office—without being able to receive a signal— contact your service provider for further information about connecting.YOU SUCCESSFULLY COMPLETED THE SIGNAL SCAN, BUT YOUR INTERNET BROWSER CANNOT CONNECT TO A WEB SITEIf you tried to connect to only one Internet address, try to connect to a few more. It is important to try a few different Internet addresses because the single site you were unable to reach may indicate that the site is out of service, not that the RSU is malfunctioning.However, if you tried to reach a few sites without success, you may need to refresh your RSU’s connection with your service provider. When your RSU first connects with your service provider’s equipment, your computer is assigned an IP address. This IP address ensures that the Internet information you request can reach your computer and your Internet browser. Figure 10: Indicator lights chasing: no signal foundLight 1 blinks onLight 2 blinks onLight 3 blinks onLight 4 blinks onLight 5 blinks on

22If your Internet browser cannot open any sites:1 Make sure your computer is set up to automatically receive an IP address, as described in the section, “Setting up the computer to dynamically receive an IP address” on page 4.2 Refresh the connection with your service provider by performing one of the following:• If you are a Windows user, open the Link Monitor program. Click the Renew IP Address button.• If you are using a non-Windows operating system, reboot your computer.3 Try opening a few web sites with your Internet browser. THE LIGHTS ON THE RSU BLINK MORE SLOWLY THAN NORMALWhen your RSU searches for a service provider signal, the lights on the RSU blink on and off rapidly. If you notice the RSU’s lights blinking more slowly than usual, this usually indicates that your RSU is trying to register with your service provider. During registration, your service provider may be checking records to indicate that you are a valid user of the service provider’s system. In most cases, the registration process happens so quickly you hardly notice a change in the blink rate of the lights on your RSU.However, if the lights blink slowly for an extended time (more than 30 seconds):1 Unplug the Ethernet cable from the bottom of the RSU.2 Repeat the procedure described in the section “Using the indicator lights to find the strongest service provider signal” on page 10.At the end of this procedure, you should have plugged the Ethernet cable back in.3 Perform one of the following:• If your RSU successfully registers, as indicated by continu-ously lit lights, you can use your connection.• If the lights on your RSU continue to slowly blink on and off, contact your service provider.

23YOU RECEIVE A DIALOG BOX INDICATING THAT YOU CANNOT CONNECT TO YOUR SERVICE PROVIDERWhen you try to connect with your service provider, you may receive a message on your computer indicating that you cannot connect at this time. You may receive this message for any number of reasons, such as the service provider’s equipment may be malfunctioning, your RSU is malfunctioning, or your service provider is still processing your payment or identification records. If you receive such a message:1 Make a note of the message’s contents and any error number that appears.2 Contact your service provider with this information. They should be able to resolve the problem for you. LINKMONITOR APPLICATION CANNOT COMMUNICATE WITH RSU WHEN VPN IS USEDWhen using a virtual private network (VPN), you may receive a message indicating that the LinkMonitor application cannot communicate with the RSU. Some configurations of VPN prevent communication between the application and the RSU. To successfully use the LinkMonitor application, disconnect from the VPN.

25FCC INFORMATIONNOTICE: This equipment has been tested and found to comply with the Radio Frequency Radiation Exposure Limits detailed below. A minimum of 20 centimeters (8 inches) separation between the RSU and the operator and all other persons should be maintained.Radio Frequency Radiation Exposure Limitsf = frequency in MHz* = Plane-wave equivalent power densityNOTE 1 to Table 2: Occupational/controlled limits apply in situations in which persons are exposed as a consequence of their employment provided those persons are fully aware of the potential for exposure and can exercise control over their exposure.Limits for occupational/controlled exposure also apply in situations when an individual is transient through a location where occupational/controlled limits apply provided he or she is made aware of the potential for exposure.NOTE 2 to Table 2: General population/uncontrolled exposures apply in situations in which the general public may be exposed, or in which persons that are exposed as a consequence of their employment may not be fully aware of the potential for exposure or cannot exercise control over their exposure.Table 2 Limits for Maximum Permissible Exposure (MPE)Frequency range (MHz)Electric field strength (V/m)Magnetic field strength (A/m)Power density (mW/cm2)Averag-ing time (minutes)(A) Limits for Occupational/Controlled Exposures0.3-3.0 614 1.63 *(100) 63.0-30 1842/f 4.89/f *(900/f2)630-300 61.4 0.163 1.0 6300-1500 — — f/300 61500-100,000 — — 5 6(B) Limits for General Population/Uncontrolled Exposure0.3-1.34 614 1.63 *(100) 301.34-30 824/f 2.19/f *(180/f2)3030-300 27.5 0.073 .2 30300-1500 — — f/1500 301500-100,000 — — 1.0 30

26Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy, and, if not installed and used in accordance with the installation manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.Table 3 Technical informationTransmitting power Up to 2 wattsOperating voltage 120 VAC nominalFrequency band 2500 - 2686 MHz TX/RXFrequency stability ±10 ppmNumber of channels 31Channel bandwidth 6 MHzModulation Orthogonal frequency division multiplexTransmission Time division duplex/time division multiplex

Index27CCDinstalling 13computerNIC requirement 1cross-over cable 19EEthernet cablecategory 5 requirement 1flexibility requirement 1Ethernet jacklocation 6Iindicator lightsblinking slowly 22chasing 20continuously lit 12location on RSU 10number of illuminated for full-speed operation 10using to find signal 10IP address (host computer)refreshing 18setting up for dynamic assign-ment 4LLANconnecting to RSU 19LEDssee indicator lightsLinkMonitor programinstalling 13use with VPN 23Nnetwork deviceconnecting to RSU 19NIC requirement 1Ppart numbers list 3powersupplying to RSU 7Rrouterconnecting to RSU 19RSUchoosing installation location 1connecting to computer host 6connecting to network 19min. separation distance of equipment and persons 25package components 3

28powering 7sides of 9Sservice provider signalfinding 9scanning procedure 9unable to find 20using software to find 13using the indicator lights to find 10softwareinstalling 13switchconnecting to RSU 19VVPNusing with LinkMonitor pro-gram 23