Nortek Security and Control 2GIG BRDG 2GIG-BRDG1-900 User Manual Go Bridge Install Instructions

2GIG Technologies, Inc. 2GIG-BRDG1-900 Go Bridge Install Instructions

User Manual

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Document ID2415784
Application IDuAFDYTj8IjaveuvyDIdZ+g==
Document DescriptionUser Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
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Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize36.01kB (450063 bits)
Date Submitted2014-10-10 00:00:00
Date Available2014-10-10 00:00:00
Creation Date2014-02-28 13:27:17
Producing SoftwareAcrobat Distiller 10.1.9 (Windows)
Document Lastmod2014-06-02 16:20:55
Document TitleGo!Bridge Install Instructions
Document CreatorFrameMaker 10.0.2
Document Author: Linear LLC

INSTRUCTIONS: FILE: 77-000044-001-BRDG1-900-INSTALL-INSTRUCTIONS-REVB-PRT-EN.PDF - DATE: 5/5/2014 - INK: BLACK - MATERIAL: 20 LB MEAD BOND - SIZE: 8.5"X11" - SCALE: 1 - PRINTING: FRONT AND BACK - FOLDING: FOLD TO FIT IN BOX - PAGES: 3
2GIG-BRDG1-900
Go!Bridge IP Communicator
INSTALL INSTRUCTIONS
The Go!Bridge™ IP Communicator (2GIG‐BRDG1‐900) provides
Internet connectivity between the monitoring service’s Central Station
and the Go!Control® Panel (requires the 900 MHz Transceiver (2GIG‐
XCVR)).
It supports automatic firmware updates, provides interactive security
services, and increases supervision using signal‐forwarding to the
Central Station. To communicate wirelessly with the control panel, the
900MHz Transceiver Module (2GIG‐XCVR) must be installed in the
panel and the Go!Bridge must be connected to the local network
router using an Ethernet cable (not provided).
Verify that the two LEDs on the Go!Bridge illuminate in RED (see
Figure 1 Go!Bridge Front View—LED Indicators and Learn Button).
NOTE: If the 900MHz LED illuminates in GREEN (the lower LED),
verify that the network cable is not connected to the
Go!Bridge. If the cable is disconnected and it is still illuminated
GREEN, use the end of an open paperclip to press and release
the recessed Reset button. The button is located inside the
small hole on the port side of the Go!Bridge, directly above
the Ethernet port. This restores the factory settings. See Figure
2 Go!Bridge Rear View—Ports and Recessed Reset Button.
Figure 2 Go!Bridge Rear View—Ports and Recessed Reset Button
Box Contents
Verify that the package includes the following:
• 1—Go!Bridge
• 1—5‐V DC USB Mini‐B Power Supply
• 1—Stand
Requirements
Before you install, program, and test the Go!Bridge, ensure the control
panel being paired with the Go!Bridge meets these requirements:
• Firmware Version 1.12 (or higher)
• 2GIG‐XCVR 900 MHz Transceiver
NOTE: To protect data sent via the local wireless network, is it
recommended that you install the Go!Bridge on a local
network where WPA (Wi‐Fi Protected Access) or WEP (Wire
Equivalent Privacy) Encryption is already enabled.
After installing, programming, and testing the Go!Bridge, you will need
to register a new customer with the third‐party monitoring service.
See Registration on page 2.
Figure 1 Go!Bridge Front View—LED Indicators and Learn Button
Recessed Reset button
Ethernet port
Power supply port
After the Go!Bridge is powered ON, continue with Programming
the Go!Bridge into the Control Panel.
Programming the Go!Bridge into the Control
Panel
Use these steps to place the control panel and Go!Bridge in learning
mode. This gives the control panel the ability to learn the network
settings transmitted by the Go!Bridge.
NOTE: To scroll between op ons on the control panel, tap the ←
and → arrows. To move to the previous or next prompt tap the
↑ and ↓ arrows.
Network LED
900 MHz LED
Learn button
Powering ON the Go!Bridge
Use these steps to power ON the Go!Bridge:
1 Ensure the Go!Bridge is connected to a power source.
NOTE: Do not connect an Ethernet cable to the Go!Bridge at this
time. You will connect the cable when completing the steps in
Programming the Go!Bridge into the Control Panel.
(Optional) Place the stand (provided) on a counter, desktop, or
other flat surface. Set the Go!Bridge in the stand.
Connect an Ethernet cable (not included) to the router and
Go!Bridge.
Ensure the control panel is powered ON. Then tap the Home
button.
Tap the system logo in the lower‐right corner of the control panel
Home screen.
At the Enter Your Code page, enter your 4‐digit installer code to go
to the Installer Toolbox (page 1 of 2) page.
At the Installer Toolbox (page 1 of 2) page, tap System
Configuration.
At the Q1: Select RF Sensor # (01 to 48) page, tap Go To.
At the Enter Question Number (2 Digits) page, enter 92.
At Q92 Select Network Device (0 to 1), tap → to scroll to (1)
Go!Bridge. Then tap ↓.
At Q: Network Device ID (Read Only), tap Learn. This gives the
panel the ability to discover the read‐only network device ID
transmitted by the Go!Bridge.
At the Pair with Xcvr Device page, the “initiating learning process”
message appears.
Copyright © 2014 Linear LLC 1
10 On the Go!Bridge, press and release the learn button (this is the
small, black plastic button on the LED side of the Go!Bridge below
the 900MHz LED). This transmits the device ID to the control panel.
When the “learn operation succeeded” message appears and the
panel displays the Type (Go!Bridge) and ID#, the Go!Bridge and
panel are linked. The 900MHz LED on the Go!Bridge also flashes
GREEN.
11 At the Pair with Xcvr Device page, tap OK. Then tap ↓ to continue
with Configuring the Go!Bridge Settings below.
Configuring the Go!Bridge Settings
To configure the Go!Bridge settings:
1 At the Q: Select Configuration Source (0 to 1) screen tap → to
select the (0) DHCP setting. This assigns the Go!Bridge an IP
Address on the local network. It is recommended that you tap Next
to skip steps 2‐3 and continue with step 4.
2 If you tap ↓ (instead of Next) in step 1 above, the Q: Select Port #
(1 to 8) page appears. Enter the port number for the third‐party
monitoring services’ server. Then tap ↓.
3 At Q: Used (0 to 1), tap → to select one of these options:
• (0) Disabled (Recommended). This is the default setting. Then
tap Next and skip to step 4.
OR
• (1) Enabled. Then tap ↓. At the Q: Enter Port Value (0‐65535)
screen, tap ↓ to accept the default port value. Next, at the Q:
Enter Port Forward IP Address screen, tap ↓ to accept the
address configured by the provider. You can configure up to
eight (8) ports. If you are finished configuring ports, tap Next.
4 At the Summary of Network Device page, tap ↓. Verify the list of
port numbers and forward IP addresses appears as programmed.
Then tap Skip.
5 At Q93 Enter Broadband Network Failure Time (1 to 255), enter
the desired number of minutes that must pass before a network
failure triggers the control panel to issue a trouble alert. The
default value is 30 minutes. Then tap ↓.
NOTE: A trouble alert consists of an audible beep and the control
panel’s Home screen displays a trouble message.
At Q94 Select Broadband Network Failure Report (0 or 1), tap →
to select whether or not to report the broadband network failure
to the monitoring service:
• (1) Enabled. This is the default setting. Network failures are
reported to monitoring service.
OR
• (0) Disabled. Network failures are not reported.
Tap End.
At the Summary of System Configuration page, verify the settings.
Then tap Save Changes.
Tap Exit to the close the System Configuration.
LED Indicators
The table below details the LED colors for the Go!Bridge:
Network LED
Solid GREEN
Flashing GREEN
Solid RED
900 MHz LED
Solid GREEN
Flashing GREEN
Solid RED
Flashing RED
Globe Icon
Indicates the presence of an external network connection.
Network cable is plugged in and IP address is actively being
assigned.
Network cable unplugged.
Icon Labeled “900MHz”
Linked and communicating with the control panel.
Linked to the control panel. Communication issues exist.
Not linked to the control panel, turns solid after a device reset.
Not linked to the control panel.
2 Copyright © 2014 Linear LLC
Verifying the Settings
In addition to verifying the settings after configuring the Go!Bridge,
you can also verify the settings at any time as follows:
1 At the control panel Home screen, tap Security.
2 Tap Menu.
3 Tap Toolbox.
4 In the Enter Your Code to Access the Toolbox page, enter the
master code.
5 Tap → to scroll to the Toolbox (3 of 3) page. Then tap Go!Bridge
Status.
A summary page displays the following information:
• Network Configuration. The DHCP configuration source.
• IP Address. The IP Address for the Go!Bridge. This is a 32‐bit
numeric address that identifies the device on the network.
• Subnet Mask. The subnet mask for the network. All devices
that are joined to a network belong to a subnetwork.
• Gateway. The IP Address for the access point to the external
network. Typically, this is the IP Address of the local network
router or node that control traffic for your ISP.
• MAC Address. This is the Media Access Control (MAC) Address.
It is a physical address that is encoded to the Go!Bridge during
the manufacturing process.
Testing
The Go!Bridge tests the network connection to the third‐party
monitoring service. A report shows if Go!Bridge has successfully
connected (or failed to connect) to the external server.
Registration
To register the Go!Bridge with the monitoring service, refer to your
specific provider’s registration instructions.
SPECIFICATIONS
Housing Material
Color
LEDs
ABS plastic and poly‐carbonate
White
Internet and 900 MHz
Dual color (RED and GREEN)
Dimensions (L x W x D)
Power
Radio
Ethernet
Serial to Ethernet Processor
6.25 x 4.5 x 1 in
5‐V DC USB Mini‐B Power Supply
25 channel frequency‐hopping spread spectrum, 403kHz
channel spacing (910.2‐920.275 MHz), GFSK modulation,
128 kbps, +19 dBm maximum RF power out
100BASE‐T
Texas Instruments Stellaris Cortex MS
IMPORTANT NOTE
Should the local network lose Internet access due to a power outage
or interruption, the Go!Bridge is not equipped with a battery backup
system. To best prepare for power failures and to ensure the security
system maintains Internet access with the monitoring service for life‐
safety communications during power failures, the local network must
have a dedicated Uninterrupted Power Supply (UPS) or battery backup
solution from a third‐party manufacturer in place. Linear LLC does not
supply, provide, recommend, or test the Go!Bridge with any UPS or
battery backup solution. It is also assumed that owner’s Internet
Service Provider (ISP) maintains a backup battery (or power generator)
for their remote network equipment.
REGULATORY INFORMATION
Wireless Product Notice
Radio controls provide a reliable communications link and fill an
important need in portable wireless signaling; however, there are
some limitations which must be observed.
• For United States Installations Only: The radios are required to
comply with FCC Rules and Regulations as Part 15 devices. As such,
they have limited transmitter power and therefore limited range
(approximately 400 ft.).
• A receiver cannot respond to more than one transmitted signal at
a time and may be blocked by radio signals that occur on or near
their operating frequencies, regardless of code settings.
• Changes or modifications to the device may void FCC compliance.
• Infrequently used radio links should be tested regularly to protect
against undetected interference or fault.
• A general knowledge of radio and its vagaries should be gained
prior to acting as a wholesale distributor or dealer, and these facts
should be communicated to the end users.
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for Class B Digital Device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures.
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
Les changements ou modifications non approuvés expressément par
la partie responsable de la conformité pourrait annuler l'autorité de
l'utilisateur à faire fonctionner l'équipement.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and internal
metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
WARNING: Users should not attempt to make such connections
themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
Limited Warranty
This Linear product is warranted against defects in material and
workmanship for two (2) years. This warranty extends only to
wholesale customers who buy direct from Linear LLC or through
Linear LLC’s normal distribution channels. Linear LLC does not warrant
this product to consumers. Consumers should inquire from their
selling dealer as to the nature of the dealer’s warranty, if any.
There are no obligations or liabilities on the part of Linear LLC for
consequential damages arising out of or in connection with use or
performance of this product or other indirect damages with respect
to loss of property, revenue, or profit, or cost of removal, installation,
or reinstallation. All implied warranties for functionality, are valid only
until the warranty expires. This Linear LLC Warranty is in lieu of all
other warranties expressed or implied.
Industry Canada Notices
This device complies with Industry Canada license‐exempt RSS
standard(s). Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas
produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
For technical support in the USA and Canada:
855‐2GIG‐TECH (855‐244‐4832)
Email: 2gigtechsupport@linearcorp.com
Visit web site for technical support hours of operation
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit dealer.2gig.com for a list of distributors in your region
PN: 77‐000044‐001 Rev. B
Copyright © 2014 Linear LLC 3

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