Nortel Networks 3904 Users Manual

3904 8414835d-025b-484b-b2da-392331f40603 Nortel Networks Telephone 3904 User Guide |

: Nortel-Networks Nortel-Networks-3904-Users-Manual-346509 nortel-networks-3904-users-manual-346509 nortel-networks pdf

Open the PDF directly: View PDF .
Page Count: 7

LAWRENCE TOWNSHIP PUBLIC SCHOOLS

Nortel Networks

PHONE SYSTEM

3904 USER’S

GUIDE

11/11/05

7th Edition

LTPS 3904 Reference Guide

MAKE A CALL:

1. Lift handset

2. Dial the number – For a number outside the

school district dial 9 first

HANDSFREE:

1. Press your green Primary Extension Key

2. Dial the number

3. Lift handset when party answers or continue

talking handsfree

DISCONNECT CALL:

1. Press the Goodbye key

2. Hang up handset

VOLUME CONTROL:

1. When the telephone is ringing use the

Volume Control located under the numerical

keypad to adjust the ringing volume

2. When on a call use the Volume Control to

adjust the handset volume

LAST NUMBER REDIAL:

1. Without lifting the handset, press your

Extension Key twice

2. When party answers lift handset or just speak

for handsfree

CALL TRANSFER:

1. While on a call Press the Transfer Soft key

2. Dial internal number of person to whom you

wish to transfer the call

3. Announce the call (optional)

4. Press the Connect Soft key

CONFERENCE:

1. Ask 1st party to hold

2. Press Conference Soft key

3. Dial internal or external number of party

you wish to add to the call

4. Announce the Conference (optional)

5. Press Connect Soft key

(You can add up to 5 additional parties besides

yourself)

If the line is busy or there is no answer

press the extension with a flashing phone next to

it, where original party is on hold, to return to the

call

CALL FORWARD:

This allows you to direct your calls to ring at

another line or to your voice mailbox

1. Without lifting the handset, press the

Forward Soft key

2. Dial internal number where calls are to be

forwarded (i.e 5555 for Voice Mail or the

Main Office)

3. Press Done Soft Key

TO CANCEL CALL FORWARD:

1. Without lifting the handset

Press CheckFw Soft key

2. Press CanclFw Soft key

Indicator will go blank and display will show

that phone is no longer forwarded

PROGRAM – PERSONAL DIRECTORY:

1. Press Directory/Log key

2. Press Select Soft key in the directories

menu to select Personal Directory

3. Press AddNew Soft key

4. Enter a new name by using triple-tap text

entry, using the numeric keypad to enter text by

pressing each digit 1 to 3 times corresponding to

the 3 letters each key is marked with.

i.e. For “Dave”, eg., press “3” once for “D,” “2”

once for “A” , press “8” three times for “V”, “3”

twice for “E”

5. Press “Next” Soft key

6. Enter New Telephone Number, including

“9” and the area code, where applicable

7. Press Done Soft Key when completed

When you have finished entering ALL

the names and numbers,

8. Press the Quit key

COPYING A CALLER INTO YOUR

DIRECTORY

1. Press Directory/Log

2. Scroll down to Call Log (Callers List)

3. Press the Select Softkey

4. Scroll down to the entry you wish to copy

5. Press the Copy Key

6. Press the Dir/Log SoftKey

7. You may now go into your Directory/Log’s

Personal Directory and Edit the information

including adding a 9 or a 91 in front of the

number for dialing purposes

LTPS 3904 Reference Guide

CALL PARK:

To “park” a call which can then be retrieved

from any phone in the district

1. Press Park Soft key, while on the phone

2. Note the Number that appears on your

display (i.e. 3005)

3. Press OK Soft key, then Goodbye

The caller is now on hold in the system to be

picked up by another individual

4. Inform the other individual through the

overhead (intercom) paging system that they

have a call parked at _ _ _ _

The individual may now go to any telephone in

the district

PICKING UP CALL PARK:

5. Dial the number that is paged over the

loudspeaker and say Hello

CHANGING FEATURE KEY LABEL:

1. Press Options Key

2. Use the Navigation Keys

to highlight Change feature key label

3. Press Select Soft key twice

4. Press the Feature Key you want to change

5. Using the Delete Soft key clear out the

current label

6. Enter your new label using the keypad

7. Press the Done Soft key when complete

8. When you have finished entering all the

names press the Quit key

OPTIONAL FEATURES

INTERCOM:

1. Lift handset,

2. Press Intercom Key

(located in the upper right corner)

3, Dial their 2-digit intercom number.

RING PICK UP:

1. Lift handset.

2. Press the Pickup Soft key

TO PROGRAM AUTODIAL:

1. Without lifting the handset,

Press the Autodial Key,

2. Enter number to be programmed,

including the “9” and area code,

3. Press Autodial Key again.

TO USE AUTODIAL:

1. Press your Primary Extension Key

2. Press Autodial Key of number you wish

to call

3. Call is automatically dialed for you.

For additional help contact a

Technology Department Technician

Ext. 5595

IMPORTANT NUMBERS

Name Number

___________________

___________________

___________________

___________________

___________________

___________________

___________________

___________________

___________________

___________________

NOTES

___________________

___________________

___________________

___________________

___________________

___________________

___________________

___________________

How to Set up Your

Voice Mailbox

PLEASE READ DIRECTIONS FOR EACH STEP

BEFORE PERFORMING THE STEP.

There are 3 steps that must be completed

Entering Your Mailbox:

1. Dial 671-5555 from outside the district

Or 5555 from any phone in the district

2. Enter your mailbox number followed by #

3. Enter your password followed by #

My Mailbox Number is ____________#

My Initial Password is _____________#

My New Password is _____________#

Step 1: Changing Your Password:

The first time you login to your mailbox it will

prompt you to change your password

1. Press 84 when prompted

2. Enter your current password,

followed by #

3. Enter your new password, followed by #

Note: The new password must be at least 6-16 digits

long. You may not use # or * as part of your

password. Trivial passwords are not permitted (for

example, 111111, 123456, 654321, or your phone’s

extension)

4. Re-enter your new password,

followed by #.

Step 2: Changing Your Greeting:

After changing your password for the first time

you will need to setup a greeting that people will

hear upon calling your mailbox.

Note: A message is not the same as a greeting. A

message is sent to other people.

1. From the main mailbox menu, Press 82 and

then press 1 for external greeting.

Note: Record only an external greeting. You will only

need to record an external greeting since it also

works as your internal greeting.

2. To record, press 5

3. Record your greeting,

press # when finished

4. To review, press 2

To re-record, press 76 to delete the message

you just recorded then press 5 and record

5. To continue to step 3, press 4

Step 3: Changing Your Personal Verification:

Your personal verification is just your name. It

identifies your mailbox when anyone calls a

school and dials by name, when someone

express messages you, or when someone adds

you to his or her distribution list.

1. Press 82 and then 9

It will tell you that no verification has

been recorded

2. Enter your mailbox number

(if prompted for) followed by #

3. To record, press 5

and speak after the beep

4. Record your Name.

When finished press #

The system will now repeat what you just

recorded

5. To review, press 2

To re-record, press 5

6. To return to messages press 4

Change your

password

Record your

greeting

Record your

personal verification

DON’T

FORGET

THIS STEP!

Using your Voice Mailbox

If you have a model number 3904, and the light at the

top of your phone is lit, it means there is a message

for you in your voice mailbox.

Entering your Mailbox:

1. Dial 671-5555

from outside the district

Or 5555

from any phone in the district

2. Enter your mailbox number

followed by #

3. Enter your password

Important:

If you enter your password incorrectly 3 times, you

will be locked out of your mailbox. Please contact the

Technology Department to reset your mailbox

Playing your Messages:

While playing the header (date and time

stamp), You must Press 2 at any time to

start playing your messages.

• To skip backward, 1

• To skip forward, 3

• To repeat the message, 2

• To speed up message, 2 3

• To slow down message, 2 1

• To decrease message volume, 2 4

• To increase message volume, 2 6

• To pause, #

• To continue, 2

• To return to previous message, 4

• To advance, 6

• To play message header, 72

Note: Played messages will be kept for 30 days, Un-

played messages will be kept by the system until they

are played.

Deleting a message:

Enter 76, while the message is playing or

after listening to the message.

If you accidentally delete a message, you can restore

it by going back to it and entering 76 before exiting

the system. After you exit the system, the message you

deleted cannot be retrieved.

Replying to Sender:

To reply to a person, within our system, that sent you

a message:

1. Enter 71 while the message is playing or

after listening to the message

2. To record your reply, Press 5

3. Record. When you are finished press #

4. To send your reply, enter 79

Forwarding Messages:

You can forward a message to another mailbox:

1. Enter 73 while the message is playing or

after listening to the message

2. Enter each mailbox number, to which you

want to forward the message and then

press #

3. To end the list, enter another #

4. To record an introductory message press 5

(Optional)

5. When you have finished recording your

introductory message press #.

6. To review press 2 to re-record press 5

When finished press #.

7. To send the message, enter 79

Setting up a Temporary Greeting:

If you will be out of the office you may set up a

Temporary Greeting so that your External Greeting

is not deleted.

1. Press 82 and then press 3

for temporary greeting

2. To delete a previous temporary greeting,

press 76. To record a new temporary

greeting, press 5

3. Record your greeting,

press # when finished

4. To review, press 2

To re-record, press 76 to delete the message

you just recorded then press 5 to record

5. To set an expiry date press 9

6. Press # for the current month or enter the

current month followed by #

7. Enter a date followed by #

8. Enter a Time followed by #

9. Press 1 for AM, Press 2 for PM

10. To end, press 4

Express Messaging:

You can leave a message for someone directly in his

or her mailbox. Express messaging bypasses the

phone on a person’s desk.

1. Dial 5550 in district or 671-5550 from

outside the district

2. Dial the users extension and a # sign,

3. Record your message when prompted,

then press the # key

4. Hang up or press the Goodbye key when

finished

Transferring a call

into a Voice Mailbox (from a 3904):

1. Press the Transfer Soft Key

2. Dial 5552

3. Dial the extension of the voice mailbox you

want to transfer the call into.

When finished press #

4. Press the Connect Soft Key immediately!

Transferring a call

into a Voice Mailbox (from a 3901):

1. Press the Hold key

2. Press the Features key then 1

2. Dial 5552

3. Dial the extension of the voice mailbox you

want to transfer the call into.

When finished press #

4. Press the Features key then 1 immediately!