Novatel Wireless GSM3208 Wireless Portfolio User Manual GSM3200MAN001 Rev A

Novatel Wireless Inc. Wireless Portfolio GSM3200MAN001 Rev A

Contents

manual

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This manual is copyrighted. All rights reserved. No portion of this document may be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine form
without prior consent in writing from Enfora, L.P.
© 2003 Enfora, L.P. All rights reserved.
The information in this document is subject to change without notice and does not represent a
commitment on the part of Enfora, L.P.
All product names mentioned within this document are the trademark of their respective owners.
Adobe® Acrobat Reader, © 1987-1999 Adobe Systems Inc. All rights reserved.
Adobe and Acrobat are trademarks of Adobe Systems Inc.
Enfora, L.P.
661 East 18th Street
Plano, Texas 75074-5601
USA
www.enfora.com
Phone: (972)633-4400
Fax: (972)633-4444
Enfora, L.P. Proprietary Information
GSM3200MAN001 Rev A
The products and specifications, configurations, and other technical information regarding the
services described or referenced in this guide are subject to change without notice. All
statements, technical information, and recommendations contained in this guide are believed to be
accurate and reliable, but are presented "as is", without warranty of any kind, express or implied.
Users must take full responsibility for their application of any products specified in this
document. Enfora, L.P. makes no implied warranties of merchantability or fitness for a purpose as
a result of this guide or the information described within, and all other warranties, express or
implied, are excluded.
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Contents
Regulatory Information 4
Warranty Information 5
Warranty Information European 6
Introduction 7
About the Wireless Portfolio GPRS 7
About this Manual 7
Contents of Basis Package 7
Hardware Features and LED’s 8
Registering with a Service Provider 9
GPRS Basics 9
GPRS Activation 9
Registration 9
GPRS Charges 9
Device Compatibility 10
Battery Operation 10
Software Installation Process 10
Getting Started 11
Placing the PDA into the Wireless Portfolio GPRS 11
Running the Wireless Portfolio software program 11
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Regulatory Information
The equipment certifications appropriate to your device are marked on the device and product
specific information. The use of the equipment is subject to the following conditions:
FCC COMPLIANCE STATEMENT
This device complies with Part 15b of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
FCC RF EXPOSURE COMPLIANCE
This GPRS device has been tested for FCC RF exposure and SAR compliance in the host
hand-held, hand-operated electronic organizer/PC. To maintain FCC RF exposure
compliance, a 1cm separation distance must be maintained be tween the front
and back of the portfolio cover containing the device and the user’s or any bystander’s body
(excluding hands, wrist, feet and ankles).
CAUTION
Changes or modifications without the express consent of Enfora,
Inc. voids the user’s authority to use the equipment.
This equipment has been tested and found to comply with the limits pursuant to Part 15 Subpart B
and Part 24 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference in an appropriate installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not used in accordance with instructions, can cause harmful
radiation to radio communication. However, there is no guarantee that interference will not occur
in a particular installation. If the equipment does cause harmful interference in radio and
television reception, which can be determined by turning the equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation distance between the equipment and the receiver
Contact Enfora, L.P. Technical Support for assistance.
This equipment has been tested and found to comply with:
GCF: Version 3.5
PTCRB: Version 2.6
RTTE:
Industry Canada (CSA)
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Warranty Information
ENFORA, L.P. 12-Month Limited Warranty
Enfora, L.P. warrants the product that it manufactures to be free from defects in materials and
workmanship for a period of 12 months from the date of shipment from Enfora. This warranty is
limited to the original purchaser of the products and is not transferable.
During the12-month warranty period, Enfora will repair or replace, as its option, any defective
products or parts at no additional charge provided that the product is returned, shipping prepaid,
to Enfora. The purchaser is responsible for insuring any product so returned and assumes the risk
of loss during shipping. All replace parts become the property of Enfora.
Equipment add-ons, software modules, or software upgrades purchased or provided at no charge
for existing equipment are warranted for the length of the existing equipment warranty, extended
warranty or 90 days (whichever is less).
THIS WARRANTY DOES MOT EXTEND TO ANY PRODUCTS WHICH HAVE
BEEN DAMAGED AS A RESULT OF ACCIDENT, MISUSE, ABUSE, OR AS A
RESULT OF SERVICE OR MODIFICATION BY ANYONE OTHER THAN
ENFORA.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE
EXPRESSED ORIMPLIED, INCLUDING BUT NOT LIMITEDTO, ANY OMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND ENFORA EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN. AS
WARRANTED ABOVE THE PURCHASER’S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMNET ASPROVIDED ABOVE. UNDER NO CIRCUMSTANCES WILL ENFORA
BE LIABLE TO THE PURCHASER OR ANY USER FOR DAMAGES, INCLUDING ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES, EXPENSES, LOST PROFITS, LOST
SAVINGS, OR OTHER DAMAGES ARASING OUT OF THE USE OR INABILITY TO USE
THE PRODUCT.
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ENFORA, L.P. European 24-Month Limited Warranty
Enfora, L.P. warrants the product that it manufactures to be free from defects in materials and
workmanship for a period of 24 months from the date of shipment from Enfora. This warranty is
limited to the original purchaser of the products and is not transferable.
During the 24-month warranty period, Enfora will repair or replace, as its option, any defective
products or parts at no additional charge provided that the product is returned, shipping prepaid,
to Enfora. The purchaser is responsible for insuring any product so returned and assumes the risk
of loss during shipping. All replace parts become the property of Enfora.
Equipment add-ons, software modules, or software upgrades purchased or provided at no charge
for existing equipment are warranted for the length of the existing equipment warranty, extended
warranty or 90 days (whichever is less).
THIS WARRANTY DOES MOT EXTEND TO ANY PRODUCTS WHICH HAVE
BEEN DAMAGED AS A RESULT OF ACCIDENT, MISUSE, ABUSE, OR AS A
RESULT OF SERVICE OR MODIFICATION BY ANYONE OTHER THAN
ENFORA.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE
EXPRESSED ORIMPLIED, INCLUDING BUT NOT LIMITEDTO, ANY OMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND ENFORA EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN. AS
WARRANTED ABOVE THE PURCHASER’S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMNET ASPROVIDED ABOVE. UNDER NO CIRCUMSTANCES WILL ENFORA
BE LIABLE TO THE PURCHASER OR ANY USER FOR DAMAGES, INCLUDING ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES, EXPENSES, LOST PROFITS, LOST
SAVINGS, OR OTHER DAMAGES ARASING OUT OF THE USE OR INABILITY TO USE
THE PRODUCT.
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Introduction
About the Wireless Portfolio™ GPRS
Welcome to the world of wireless data. Your Wireless Portfolio™ GPRS is a compact, wireless
data modem that uses the GPRS (General Packet Radio Services) wireless communication
system, allowing you to transfer data on the go (i.e., without wires). Wireless IP (Internet
Protocol) supports browser-based applications, giving you feature rich capability with the Internet
in your hand.
About this Manual
This User Manual describes the use of Enfora’s Wireless Portfolio™ GPRS with PDA’s running
Pocket PC 2002 / Palm OS 3.5+. Please read all instructions carefully before installing the
Wireless Portfolio™ GPRS.
If you have any questions regarding installation, set up, or operation of the Wireless Portfolio™
GPRS, please contact Enfora Technical Support.
Website: http://www.enfora.com
Voice: (972) 578-2873
Email: techsupport@enfora.com North America
Email: support.europe@enfora.com European Union
Contents of Basic Package
The Wireless Portfolio GPRS™ package from Enfora includes:
§ Wireless Portfolio™ GPRS (GSM3200 series).
§ Wall transformer (AC adapter) to charge Li-ion battery
§ Installation CD-ROM’s and Documentation CD-ROM.
Note:
The Wireless Portfolio GPRS does not ship with a headset. Any 2.5 mm headset can be used
with the Wireless Portfolio GPRS.
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Hardware Features and LED’s
1 Infrared Port Enables transmitting and receiving data between
your PDA and the Wireless Portfolio™ GPRS
2 Connection Status Solid Yellow = Attempting to connect
Solid Green = Connected to the GPRS network
Flash Green= SMS received
3 Battery Level Solid Green = Power ON/Charge Complete
Solid Yellow = Battery Low
Solid Yellow = Charging
4 Power Button Power On/Off
5 DC Jack Converts to AC power to recharge the Battery
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Registering with a Service Provider
GPRS Basics
The General Packet Radio System (GPRS) is a service that provides actual packet radio access
for mobile Global System for Mobile Communications (GSM). The main benefits of GPRS are
that it reserves radio resources only when there is data to send and it reduces reliance on
traditional circuit-switched network elements. In addition, GPRS allows improved quality of data
services
as measured in terms of reliability, response time, and features supported. This technology
offers:
§ Data transfer rates of up to 56 kbps.
§ Quicker call set up.
§ Better error correction then using modems or analog cellular channels.
GPRS Activation Process
Just as you would do with a cell phone, you must first register for service with a local GPRS
service provider. The Wireless Portfolio™ GPRS will work with any GPRS service provider.
Decide which service provider offers the best plan to meet your GPRS needs, and then register
with that Service Provider.
You will need your IMEI device number located on the back of Wireless Portfolio™ GPRS.
Registration
When you register for GPRS service, the service provider should give you the following
information.
§ APN Access Point Name provides the location of access
§ IP - If an IP is required you should make note of it, otherwise you will automatically be
assigned a Dynamic IP.
§ DNS If a DNS is required you should make note of it, otherwise you will be
automatically be assigned a Dynamic DNS.
The service provider has the responsibility to warn of any other charges the carrier may make to
its operations and/or procedures that would affect your usage of the of the service. You will be
advised of your rights to issue a complaint to your local regulatory agency.
GPRS Charges
For information about your GPRS charges, you will need to contact your GPRS service provider.
Charges will vary according to the GPRS service provider you choose and the plan you select.
Most service providers will offer several GPRS plans that vary in rates and structure. Your
service provider should explain these items to you in detail when you consult them about
registration.
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Device Compatibility
Pocket PC Devices
§ Pocket PC 2000, 2002, and 2003
§ PDA with Infrared Communications
Palm Devices
§ All devices using Palm OS 3.5 to 5.2.1 with Infrared Communications.
Battery Operations
Prior to using the Wireless Portfolio™ GPRS, charge the new battery for 2 hours to obtain a full
charge. The Wireless Portfolio™ GPRS derives its power from a self-contained battery pack to
ensure there is no battery drain on the handheld device.
The Li-ion (Lithium-ion) polymer battery is composed of Lithium, the lightest metal possessing
the highest electrochemical potential. Because of the lightweight high energy density, Lithium-
ion batteries are ideal for portable devices. Lithium-ion batteries have no memory effect or
poisonous metals and have a long battery life.
Once charged the Wireless Portfolio™ GPRS should operate for 6-8 hrs under the normal transit
and receive operating conditions. In the event of a low battery, connect the included charger to
the Wireless Portfolio™ GPRS DC jack. The Wireless Portfolio™ GPRS is fully charged when
the power indication LED displays green
Software Installation Process
Before installing your modem software, ensure that Microsoft® ActiveSync® (for a PocketPC
device) or Palm® Desktop (for a Palm device) is installed on the host computer to enable the
transfer of critical files from the provided CD-ROM to your PDA. If ActiveSync® or Palm®
Desktop is not installed on the host computer, please consult your device manual about installing
the software.
1. Using the appropriate cable or Sync cradle (normally furnished with you Pocket PC or
Palm device) connect the device to the appropriate (USB or serial depending on specific
device) of the host computer.
2. Insert the provided Installation CD-ROM into the CD drive of the host computer. On
your desktop monitor, Choose Install for the appropriate device.
3. Follow the on-screen instructions.
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Getting Started
This section explains how to setup the Wireless Portfolio™ GPRS for use with PDA’s pocket PC
2000, 2002, 2003and Palm OS 3.5 to 5.2.1.
Placing the PDA into the Wireless Portfolio
§ The PDA will be held in place by the Affinity Universal PDA Clamp which is located on
the inner right side of the Wireless Portfolio™ GPRS.
§ Place the left edge of the PDA against the inner left edge of the clamp. Extend clamp to
fit your PDA.
§ Position the Wireless Portfolio I/R port in line with the I/R port of the PDA. The position
of the I/R port will vary on different PDA’s.
Running the Wireless Portfolio software program
Before running the pocket Phone Tools or the Enabler Manager for Palm OS power on the
Wireless Portfolio.
Refer to the Pocket Phone tools CD-ROM for configuring and using the software for the Wireless
Portfolio™ GPRS.
PDA Placement Infrared Port Placement

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