Novatel Wireless NRM-6831 Cellular Data Packet Radio Module User Manual Unknown

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Document ID	35500
Application ID	KbeaOzTxWf7u/jjhjOvY2w==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	50.16kB (627032 bits)
Date Submitted	1999-04-30 00:00:00
Date Available	1999-09-13 00:00:00
Creation Date	0000-00-00 00:00:00
Producing Software	Acrobat PDFWriter 3.02 for Windows
Document Lastmod	1999-04-26 00:35:56
Document Title	Unknown
Document Author:	Unknown

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MERLlN PC CAFiD MODEM (4552/5747
REFERENCE GUIDE/USER MANUAL 53? f g .
Warning: “; y
This product is not to be used in any environment where radio frequency equipment is
prohibited or restricted in its use. This includes aircraft/airports, hospitals, and other
sensitive electronic areas.
FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
This equipment has been certified to comply with the limits for a class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in residential situation. This equipment
generates, uses, and can radiate radio frequency energy, and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If the equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment on and off, you
are encouraged to try to correct the interference by one or more of the following
measures;
o Reorient or relocate the receiving antenna of the affected television, radio, or
cordless telephone.
- Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
. Consult the dealer or an experienced radio/television technician for additional
suggestions.
ICES-003 STA TEMENT
This Class B digital apparatus meets all requirements of the Canadian interference
Causing Equipment Regulations.
Novatel Technologies Inc Liability
Novatel Wireless, Inc. assumes no responsibility for any damage or loss resulting from
the use of its products. Novatel Wireless assumes no responsibility for any loss or claims
by third parties, which may arise through the use of its products. Novatel Wireless
assumes no responsibility for any damage or loss caused by the deletion or loss of data
as a result of malfunctions or repairs Be sure-to male backup copies of all-importer!
data on other media to protect against data 1054,“
The information disclosed herein is the exclusive property of Novatel Wireless and no
part of this publication may be reproduced or transmitted in any form or by any means
including electronic storage, reproduction, execution or transmission without the prior
written consent of Novatel Wireless. The information contained in this document is
subject to change without notice and should not be construed as a commitment by
Novatel Wireless uniess such commitmem is expressly given in a covering document.
HOW TO INSTALL YOUR MERLIN
PCMCIA! PC Card Slots in Computers
Some computers come with special slots into which peripheral hardware can be
inserted. Known as PC cards or PCMCIA cards, this hardware can be of four distinct
sizes. These sizes are known as Type I. Type II, Type III, and Type IV cards. Different
oomputers will have a different number, type, and locations for their slots. Your new
MERLIN is a type II card.
Inserting the MERLIN into Your Computer
Your MERLIN is inserted into the type II slot of your computer. The card can only be
inserted in one way for it to function correctly. Please review any user documentation
that was included with your computer on the proper insertion of PC cards.
When inserting your MERLIN take care not to press down, bend, or unduly distort the
antenna as this could damage the antenna and prevent the proper functioning of your
PC card. The card should be inserted with the logo label facing upwards (assuming your
computer is laying flat and is face up), with the pin connectors pointing into the
computer, and firmly pushed into the slot until the NRM—6831 fits snugly and completely
into the slot.
Because some oomputers may use a variety of proprietary Type II slot openings the best
method to insert the NRM—6831 is the one recommended by your computer
manufacturer. Do not try to force the card into the slot, or attempt to twist it out if it gets
stuck.
USING YOUR MERLIN
Your MERLIN is designed to work with the following computer operating systems:
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows NT
Microsoft Windows 2000
Microsoft Windows CE
0000.
Please be sure to read the instructions that are specific to the operating system of your
computer.
When You Can Insert and Remove the MERLIN
You can remove your MERLIN during normal computer operation without affecting the
performance of your computer it is not in use. It is not recommended to remove the
MERLIN when it is in operation or when any software application is using it. You can
always insert and remove the MERLIN when your computer is either shutoff or when no
software application is making use of it. Your MERLIN should be treated with the same
care as other PCMCIA cards that you may have for your computer.
If you are using Windows 95, you can insert, remove, or swap any PC cards when your
computer is on. You can do this by the following these steps:
Start->Settings—>Contrcl Panel->PC Card
. The PC Card Properties window will appear
. Select the default, Socket Status tab.
Select the card slot your PC card is inserted into or select the specific PC card by its
displayed name.
. Click the stop button.
You can now remove the MERLIN. After you have removed the MERLIN from the slot
you can insert a different card in its place. The computer will automatically identify the
new card when it is inserted.
The alternate, and easier method, is to double click on the PC Card icon in the System
Tray, displayed in the bottom left hand corner of your computer screen. This will bring up
the PC Card Properties window.
How Your Computer “Sees” the MERLIN
Windows 95/98/05
Your operating system, Windows 95/98/CE, automatically “sees" the MERLIN as soon
as it is inserted into the computer when the computer is running. As with all PCMCIA
cards, this identification of the modem is automatic. You do not need to do anything for
your computer to recognize the MERLIN or the software that is loaded for it.
Windows NT
If your computer’s operating system is Windows NT, then it will not automatically
recognize the presence of any PC cards when the computer is running. For any PC
cards to be recognized under Windows NT (any version), you will need to insert the card
into the computer before it is started, then start the computer. During the start-up
procedure, Windows NT will search for connected hardware and make that hardware
available to use by the installed software. This procedure also applies to removing any
PC cards when the computer is running. PC cards cannot be hot swapped under
Windows NT. It will be necessary to shut down the computer and insert the card, and
then restart the computer for the computer to be able to recognize the presence of the
new card.
The alternative to rebooting or shutting down your computer under Windows NT is to
install a type of utility software program known as an “enabler‘ for PC cards. This allows
for the “hot swapping" of PC cards, removing and inserting different PC cards when the
computer is running. You may have an enabler installed in your computer if it came with
the Windows NT operating system preinstalled.
Please review the Windows NT Readme included on the CDROM for further information
about enablers for Windows NT.
How to Align the Antenna
Your MERLIN comes with an integrated antenna. lt should be aligned vertically to
achieve the best signal. Care should be taken when moving the antenna. Although it is
built on a three way pivoting mounting, you should never force the antenna in a direction
that would put undue pressure on either it or its mounting.
TECHNICAL SPECIFICATIONS AND PERFORMANCE
MEASURES OF THE MODEM
Host Interface: PC Card (PCMCIA) Type ll
Air Interface: CDPD Version 1.1
Dimensions: Standard TYPE II PC Card
RF Output Power: 600 mW Maximum
Frequency Range:
Transmitting 824-849 MHz
Receiving 8694894 MHz
Antenna Connector: 50 Ohm MMCX
Antenna: Fixed Folding Monopole
Operating Temp: 0° to 55° C
Storage Temp: -20°to 65°C
Humidity: 95% Relative Humidity (Non-Condensing)
Power Consumption:
Voltage: 5 Volts from PC Card slot
Current: Receive Mode: 140 mA Maximum
Transmit Burst: 850 mA Maximum
Sleep Mode: 20 mA Maximum
Air Interface Data Rate:
19,200 kbps Full Duplex‘
Modem Protocols Supported:
At Command Set
Built-in TCP/IF', PPP, UDP, and SLIP
Regulatory Compliance:
FCC Title 47, Part 15(B), and Part 22
Industry Canada RSS-t 18
Air interface Data encryption:
RSA 128-bit RC-4 Symmetric Stream Cipher
Operating Systems Supported:
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows NT
Microsoft Windows 2000
Microsoft Windows CE
' Overhead Requirements for CDPD Air interface reduces effective user data throughput to a
12.5 kpbs maximum.
Introduction to Wireless Configuration Wizard and the Wireless
Modem Manager
Your MERLIN comes included with two specific software application programs, the
Wireless Configuration Wizard and the Wireless Modem Manager. Both applications can
be found on the CD-ROM that was included with your MERLIN.
The Wireless Configuration Wizard is used to quickly guide you through the subscription
process and configure your MERLIN. Using a Windows “Wizard” to prompt you through
a series of configuration steps, the Wireless Configuration Wizard will have you quickly
using your new MERLIN.
The Wireless Modern Manager is the software that you will use most often to:
Stan your MERLIN
Connect to the Internet
Monitor your MERLIN’s status and connection
Make any configuration changes
The Wireless Modem Manager also includes diagnostics capabilities to monitor and
adjust your MERLIN‘s settings for connecting to your Wireless IP Service Provider.
Both the Wireless Configuration Wizard and the Wireless Modem Manager feature built-
in context sensitive help. The help feature of both programs can be accessed from within
the programs themselves or they can be referenced independently of the programs from
the CD-ROM. You will find the stand-alone versions of the help on the CD-ROM folder
for your specific operating system.
Installing the Software
Both the Wireless Configuration Wizard and the Wireless Modern Manager software
applications can be found on the PC Card Modem CD—ROM.
Running the setup for the you specific operating system, either Windows 95/98/NT, or
Windows CE will install the both the Wireless Configuration Wizard and the Wireless
Modem Manager to your computer.
The stand-alone version of the help files can also be copied over to your computer.
Locating the Specific Software for your Operating System
On the included CD-ROM you will find the folder named after your computers operating
system.
Open this folder and double click on the Setup icon. This will load the required software
directly onto your computer.
The software will be installed into a folder on your computer. You can choose the default
location or a location of your own. The software can be accessed from the Windows
START button in the same way as any other software. The programs are located in the
Novatel Wireless program group.
If you are using the Windows CE operating system the setup will install the necessary
files from your desktop computer directly to your Windows CE computer. There is no
need to use the Microsoft Windows CE Services Application Manager to transfer the files
g]; youifrt‘YvVindows CE computer as this is automated in the setup and install routines of
a so are.
TIP: You can also create a quick launch icon on the task bar to launch either the
Wireless Configuration Wizard or Wireless Modem Manager. From the Start button
select the Erograms->Novatel Wireless-> PC Modem. Click and hold down the mouse
on either Wireless Modern Manager or Wireless Configuration Wizard and drag the
program down to the task bar. This will place the program icon in the task bar for quick
launching and remove it from the Start menu.
Running the Wireless Configuration Wizard
The Wireless Configuration Wizard will automatically start when software setup is
completed. it can be run again at a later date by selecting it from the Novatel Wireless
program group.
What the Wireless Configuration Wizard Does
The Wireless Modem Manager guides you through a number of steps, prompting you
along the way to enter specific information The eight steps are:
. Step 1: Welcome — The Configuration Wizard will guide through the steps that are
required to configure your MERLIN for use on your computer.
- Step 2: Check System Configuration —The Configuration Wizard will check your
computer for the presence of required specific software and hardware.
- Step 3: Select Wireless lntemet Provider— You will be prompted to choose which
provider you wish to subscribe to.
. Step 4: Provide Information - You should contact the Wireless IP Service Provider
that you chose in Step 3.
0 Step 5: Enter Configuration Information - You will need to enter the information that
your Wireless IP Service Provider will have given you when you subscribed to their
servrce.
. Step 6: Register Your Wireless lP Modern - The Wireless Configuration Wizard will
attempt to connect with the Wireless IP network of your chosen Wireless IP Service
Provider.
. Step 7: Verify Your DNS - In this step the Wireless Configuration Wizard will confirm
the DNS addresses that you entered are valid.
. Step 8: Setup Complete - This Wireless Configuration Wizard verifies that your
MERLIN has registered onto the network. It will also prompt you to launch the
Wireless Modem Manager to connect you to the lnternet.
Every step of the Wireless Configuration Wizard includes context sensitive on-Iine help.
Running the Wireless Modem Manager
The Wireless Modem Manager can be started by selecting it from the Novatel Wireless
program group in the Start->F'rograms of the Stan Button. You can also start it by
clicking on a quick start icon on the Windows Task Bar on the desktop.
TIP: To create a quick launch icon on the task bar to launch the Wireless Modem
Manager do the following. From the Start button select the Erogram5<>Novatel Wireless-
> PC Modern. Click and hold down the mouse on the Wireless Modem Manager and
drag the program down to the task bar. This will place the program icon in the task bar
for quick launching and remove it from the Start menu.
To be able to use your MERLIN you must first start the Wireless Modern Manager to
have your MERLlN register on to the network before you can start an application that
uses it for connectivity
Once you start the Wireless Modern Manager and your MERLIN successfully registers
you will see an icon displayed in the system tray on the Windows Task Bar. The icon
looks like a small PC card. It will be green it registration was successful and red if
registration was unsuccessful.
T Clicking on th icon in the system ray will maximize the Wireless Modem Manager,
already mini zed, and will mini
maximized.
ze the Wireless Modem Manager if it already
What the Wireless Modem Manager Does
it also allows for detailed diagnostics of your MERLIN‘s performance and the network
connections.
The Wireless Modem Manager is composed of eight detailed screens showing the real-
time performance of your MERLIN. The eight screens are:
. Status Bar: The Status Bar displays your MERLIN's current status, channel
information and the current carrier.
. Usage: From this window you can monitor the amount of data that your MERLIN has
transferred
- Diagnostics: This window shows a variety of information that is used in the
diagnoses of potential problems with your MERLIN’s network connection or the
software settings you are using to connect you to your Wireless lP Service Provider
servrce.
. Advanced Diagnostics: This window shows detailed information for diagnosing
network and connectivity problems by customer support representatives of your
Wireless IP Sen/ice Provider and Novatel Wireless.
. Ping: This window allows you to "Ping” or send a test message to a network to see if
it can respond and is available for you to communicate with.
. Configuration: The Configuration window displays the controls that you use to make
the network connections to your Wireless IP Service Provider. If you relocate to an
area where you need to access a different network you will need to enter new
settings for a new Wireless lP Service Provider so as to be abIe'lo access the new
network.
. Provider: This window allows you to select the Wireless IP Service providers that you
wish to scan for service when you are “roaming” for a channel.
. Channel Setup: This window shows the list of channels that your modem will scan to
use for service.
Every tab of the Wireless Configuration Wizard includes context sensitive on-Iine help.
10
Using Software Applications With Your Modem
Your MERLIN's connection to the Internet aiiows you to use a wide variety of software.
Such things as “surfing the web”, sending and receiving email, teleconferencing, chat,
and remote connections to corporate networks are all possible applications that can be
run with your MERLIN.
It is recommended that your MERLIN be started before an application. Although it is not
necessary to start your MERLIN before starting an application, you might receive an
error message because the application could not connect to the Internet.
Once your MERLIN is started and it displays the message “Ready", then you can start
your application and it will automatically connect remotely to the Internet. You will also
see an icon in the Windows system tray. This is the Wireless Modem Manager (a green
PC Card with an antenna) and the Dial-Up Networking session (two computer screens
blinking green), indicating that the modem has registered onto a wireless network and is
ready to be used with your applications.
Power Saving Tips
The power consumption of any wireless modern varies depending on its pattern of use.
Your MERLIN is designed with state-of—the-art power saving features to maximize your
computer’s battery life. Understanding the power use of your MERLIN can help to
conserve battery life.
' Transmitting: The modern consumes the greatest amount of power when
transmitting. Some wireless data technologies require that the modem transmitter
run continuously during any data transaction. This is not true for your MERLIN, which
operates using Wireless IP technology. Your MERLIN transmitter only operates
when it needs to send data or acknowledge data to the network. For most
applications, this results in substantial power savings. For example, you may be
“connected’ and browsing the Internet with your MERLIN, but the transmitter will not
turn on unless the modem needs to send data to a website.
0 Sleep Mode: Your MERLIN is equipped with an advanced power saving feature
called sleep mode. Sleep mode allows your MERLIN to shut off almost aII power
consumption during times when it is registered with the Wireless IP network, but has
no data to send or receive. In this mode, your MERLIN checks for incoming data
periodically (about once per minute) instead of continuously. If your MERLIN senses
that there is data to send or receive, it will resume normal operation Sleep mode will
only operate when your MERLIN is registered on the network, so it must be in a
region with WireIess IP coverage. Sleep mode is normally enabled on your MERLIN,
but can be disabled using the Wireless Modem Manager.
0 Power Down: The most power savings can be achieved by powering off the MERLIN
when not in use. Some computers will turn off the PC Card socket power when you
close the Wireless Modem Manager, but with other computers it may be necessary
to remove the MERLIN from the socket. Consult the user documentation for your
computer to learn how it manages the power to the PC Card.
11
Troubleshooting Introduction
You will find a troubleshooting guide on the CD-FlOM that is included with your MERLIN.
The troubleshooting guide includes the on-line context sensifive help for both the
Wireless Configuration Wizard and the Wireless Modem Manager as stand alone
versions that can be viewed without running either of the two applications.
Also included in the CD-ROM troubleshooting guide are a list of resources of CDPD
service providers, Windows NT PCMCIA card enablers, and the Novatel Wireless
website
- Where to find the troubleshooting/FAQ on the CD«ROM/website
. Coverage/roaming/service providers issues
. Where to find further information on the CD—ROM/website
12
NOVATEL WIRELESS CUSTOMER SUPPORT
How to Contact Customer Support
Technical and Customer Support can be contact toll-free by telephone at
1-888-888-9231 or by using our general support email address at
suppor1@novatelwireless.com
What Information They Might Need From You
The information that you will need to provide customer support is as follows:
Your computer operating system (Win 98. NT, CE).
The version of the operating system (e.g.: Windows 95 Version B, NT 4, and CE
2.1 ).
The Electronic identification number of the modem.
The version of the modern manager software.
What Customer Support Can Do For You
Customer support can assist you in the following ways:
Technical support to help you get your get the modem operating.
Direct sales of Novatel Wireless Technology products and services.
Information on 3rd party solutions and vendors.
CDPD service activation.
General information on all of Novatel Wireless Technology products and services.
13

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