Novatel Wireless NRM-6835 MINSTREL m500 Wireless CDPD Modem User Manual covers

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Consulting * Research * Training * Certification Testing Since 1981
FCC ID: NBZNRM-6835
Exhibit 9
User’s Manual
March 2001
APREL Project No.:
Caution
To satisfy FCC RF exposure compliance requirements for portable transmitting
devices, the user should generally maintain a separation distance of 4 cm
between the person’s body, and the device and its antenna. The hands and wrists
have a higher exposure limit because they are extremities, and the device should
be used in a hand-held, hand-operated configuration only.
This device has been tested for compliance with a separation distance of 4 cm
from a person's body. The operating configurations of this device generally do not
support normal transmissions while it is carried in pockets or holsters next to a
person’s body.
Technical Support
If you have any questions or comments about your Minstrel m500, please contact
the Novatel Wireless Technical Support Team.
WWW:
www.novatelwireless.com/support/index.html
E-mail:
support@novatelwireless.com
Phone:
1-888-888-9231
Requirements
The following items are required to set up and use your Minstrel m500:
•
A Palm m500/505 TM handheld computer;
•
Desktop software that allows you to communicate between your desktop PC
and the Palm m500/505™;
•
Modem application software for the Palm m500/505™ (included with your
Minstrel);
•
An account with a Wireless IP network service provider in your area;
•
Application software for your Palm m500/505™ such as an e-mail client and
web browser.
Wireless IP service is available from your local cellular carrier in most North
American cities. Check your product packaging or www.novatelwireless.com for
network provider contact information.
Novatel Minstrel m500
Preface
Preface — Requirements
The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless, Inc. unless such commitment is expressly given in a covering document.
The information herein is the exclusive property of Novatel Wireless Inc. No part of this publication may be
reproduced or transmitted in any form or by any means including electronic storage, reproduction, execution, or transmission without the prior written consent of Novatel Wireless, Inc.
© 2000 Novatel Wireless, Inc. All rights reserved.
Microsoft®, Windows®, Microsoft® Pocket Internet Explorer, Microsoft® Pocket Outlook, and Microsoft®
ActiveSync® are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. All other brand names and product names used in this document are trade names,
service marks, trademarks, or registered trademarks of their respective owners.
Minstrel m500 Familiarization
Status Indicator LEDs................................................................................ 2
Service Connection LED.............................................................................................2
Data/Message Waiting LED........................................................................................3
Battery LED ................................................................................................................3
Pass Through Charging ............................................................................ 4
Configurable/Power Button ....................................................................... 4
The Antenna.............................................................................................. 4
The Release Button................................................................................... 4
The Serial Connector ................................................................................ 4
Setting Up the Minstrel m500
Charging the Battery ................................................................................. 5
Installing the Minstrel m500 Software ....................................................... 6
Connecting the Minstrel m500 to Your Palm m500/505™ ........................ 8
Removing the Minstrel m500 from Your Palm m500/505™ ...................... 9
Configuring the Minstrel m500
Starting the Configuration Process.......................................................... 11
Specifying Your Network Provider........................................................... 12
Using an Unlisted Network Provider .........................................................................13
Configuring the Palm m500/505™ Device .............................................. 13
Contact Your Network Provider............................................................... 14
IP Settings ............................................................................................... 15
Confirm the IP Settings ........................................................................... 15
Configuration Acknowledgment............................................................... 16
Checking the Network ............................................................................. 17
Finishing the Modem Configuration......................................................... 18
Configuring the Modem’s Button ............................................................. 18
Novatel Minstrel m500
Contents
ii
Contents
Using the Modem Manager
Connecting to the Network............................................................................................. 21
Starting the Modem Manager Software................................................................................................21
Disconnecting from the Network ..........................................................................................................22
Closing the Active Network Session ..............................................................................................22
Shutting Down the Modem ............................................................................................................23
Reconnecting to the Network ...............................................................................................................24
Changing the Minstrel m500’s Configuration ................................................................. 25
Opening the Config Window.................................................................................................................25
Setting the IP Address .........................................................................................................................26
Setting the Primary DNS ......................................................................................................................26
Setting the Secondary DNS .................................................................................................................27
Setting Auto Power Off.........................................................................................................................27
Setting Sleep Mode ..............................................................................................................................28
Defining Your Network Provider ...........................................................................................................28
Define SPI, SPNI, WASI.......................................................................................................................28
Setting the Service ID Pref ...................................................................................................................29
Defining the Channel Hot List...............................................................................................................30
Defining the Hot List Operation ............................................................................................................30
Using the Detailed Status Window................................................................................. 30
Displaying the Detailed Status Window................................................................................................31
Enabling or Disabling Push Messaging.......................................................................... 32
Opening the Push Message Configuration Screen ..............................................................................32
Configuring Push Messaging ...............................................................................................................33
Using the Terminal ......................................................................................................... 33
Opening the Terminal Window .............................................................................................................33
Bringing the Modem OnLine.................................................................................................................34
Using the Cmd List ...............................................................................................................................34
Entering Commands.............................................................................................................................35
Clearing the Terminal Window .............................................................................................................36
Setting the Baud Rate ..........................................................................................................................36
Taking the Modem Off-line ...................................................................................................................37
Using Ping...................................................................................................................... 37
Opening the Ping Window....................................................................................................................38
Setting the Target IP Address ..............................................................................................................38
Defining the Packet Size ......................................................................................................................39
Sending the Packet ..............................................................................................................................39
Modem Manager Description
The Modem Manager’s Main Window............................................................................ 41
The Three Modem Manager Menus.....................................................................................................43
The Minstrel Menu ......................................................................................................... 44
The Disconnect Menu Command.........................................................................................................45
The Shutdown Menu Command...........................................................................................................45
The Reconnect Menu Command .........................................................................................................45
The Network Prefs Menu Command ....................................................................................................46
Contents
iii
The Setup Wizard Menu Command..................................................................................................... 46
The Advanced Menu ......................................................................................................47
The Config Menu Command................................................................................................................ 47
The Status Menu Command ................................................................................................................ 50
The Push Config Menu Command....................................................................................................... 53
The Terminal Menu Command ............................................................................................................ 53
The Ping Menu Command ................................................................................................................... 55
The Help Menu ...............................................................................................................56
The Modem Info Menu Command ....................................................................................................... 56
The About Menu Command................................................................................................................. 57
Glossary .................................................................................................... 59
Index .......................................................................................................... 63
iv
Contents
The Minstrel m500 modem has six general components you should be aware of.
They are:
•
The unit status LEDs,
•
The configurable/power button,
•
The AC adapter jack,
•
The serial connector,
•
And the antenna.
The location of the AC adapter jack, along with the other general components of
the modem, are shown in Figure 1. The actual AC adapter jack is shown in Figure
6 on page 5.
Antenna
AC Adapter
Jack
Release
Button
Serial
Connector
Status Indicator
LEDs
Configurable
Button
Figure 1 Front View of the Minstrel m500 Modem
Novatel Minstrel m500
Minstrel m500
Familiarization
2
Minstrel m500 Familiarization — Status Indicator LEDs
Status Indicator LEDs
The Minstrel m500 has three LED indicators that allow you to easily determine the status of the
different modem operations. These LEDs are located in the lower, right portion on the front of the
modem, as shown in Figure 2.
Figure 2 The Minstrel m500 Modem Status LEDs
Service Connection LED
The LED associated with the icon shown in Figure 3, indicates the status of the connection to the
wireless IP network.
Figure 3 The Service Connection LED Icon
The following table explains the different states of this LED.
Color
State
Meaning
Green
Solid
The Minstrel is registered or connected to the wireless IP network.
Green
Flashes on every 5
seconds
The Minstrel is registered to the network but is in sleep mode.
Green
Flashing quickly
The Minstrel is attempting to register to the network.
Minstrel m500 Familiarization — Status Indicator LEDs
Color
State
Meaning
Green
Flashing slowly
The Minstrel is attempting to locate a network provider.
Orange
Solid
The Minstrel is de-registering from the wireless IP network and is
about to power down.
Data/Message Waiting LED
The LED associated with the icon shown in Figure 4 indicates the transfer of data and provides
notification of waiting messages.
Figure 4 The Data/Message Waiting LED Icon
The following table explains the different states of this LED.
Color
State
Meaning
Green
Solid
There are messages waiting for you to download.
Green
Flashing
The Minstrel m500 is sending and receiving data.
Battery LED
The LED associated with the icon shown in Figure 5, indicates the state of the Minstrel’s internal
battery.
Figure 5 The Battery State LED Icon
The table below describes the various states of this LED.
Color
State
Meaning
Green
Flashing
The Minstrel’s battery is being charged. The Minstrel is being
powered by the AC adapter.
Green
Solid
The Minstrel’s battery is fully charged and the AC adapter is still
plugged into the unit.
Red
Flashing
The Minstrel’s battery is low and requires charging.
4
Minstrel m500 Familiarization — Pass Through Charging
Pass Through Charging
The Minstrel m500 employs a feature called pass through charging, which allows you to charge
the modem and the Palm m500/505™ at the same time, provided the Palm device is connected
to the Minstrel m500.
Refer to Charging the Battery on page 5 of Setting Up the Minstrel m500 for more information
on charging the battery.
Note:
If the modem’s battery power level drops too low, the modem will automatically disconnect
from the network and power off.
Configurable/Power Button
The Configurable/Power button, located on the front of the Minstrel m500, serves two purposes.
First, if the button is depressed for 3 or more seconds, the modem will power off or on. Secondly,
once the modem is on, the button can be customized and will launch any program when pressed
briefly. Refer to Configuring the Modem’s Button on page 18 of Configuring the Minstrel
m500 for more information.
The Antenna
The Minstrel m500 has a non-telescoping or “stubby” antenna, that is, it cannot be raised or
lowered.
The Release Button
The Minstrel m500 release button, located on the left side of the unit when it is facing you, allows
you to detach the Minstrel m500 modem from the Palm m500/505™ device.
The Serial Connector
The serial connector is used to connect to the Palm m500/505™ device and pass data back and
forth.
In order to install your modem, you must perform three primary tasks, charge the
Minstrel m500 battery, install the Minstrel m500 software on the Palm device, and
connect the modem to the Palm device.
Charging the Battery
Before you do anything else, you must charge the Lithium-ion battery, contained
in the Minstrel m500 modem unit to its full capacity. You must charge the unit
before you use it.
To charge the battery, plug the AC adapter (supplied) into an outlet and insert the
adapter’s connector into the adapter jack found on the bottom of the Minstrel
m500. The location of the adapter jack is shown in Figure 6.
AC Adapter Jack
Figure 6 The AC Adapter Jack Location
It will take approximately three hours to fully charge the battery if it has been
completely discharged.
Novatel Minstrel m500
Setting Up the
Minstrel m500
6
Setting Up the Minstrel m500 — Installing the Minstrel m500 Software
To charge the Palm device’s battery and the Minstrel m500 at the same time (pass through
charging), simply connect the Palm m500/m505™ to the Minstrel m500, plug the AC adapter into
an outlet, and insert the adapter’s connector into the adapter jack. The location of the adapter
jack is shown in Figure 6.
The Palm device’s battery will continue charging, whether the Palm and the Minstrel modem are
in active use or not, but the charge may be temporarily suspended when the modem is actively
transmitting data. The charging process resumes on its own when the modem exits transmit
mode. It will take up to four hours to fully charge the Palm device’s battery when the modem is
not in use, and up to five hours when the modem is in use. Refer to Connecting the Minstrel
m500 to Your Palm m500/505™ on page 8 for more information.
Installing the Minstrel m500 Software
In order to configure and use the Minstrel m500 modem, you will need to install the Modem
Manager software on your Palm m500/505™ device. This is done in the same manner as
installing any other software on your Palm m500/505™.
1.
Set the Palm m500/505™ device in its cradle.
2.
Insert your Modem Manager software CD into the CD drive of your computer. This will
automatically start the modem installation program, and the window shown in Figure 7 will
be displayed on your screen.
Figure 7 Software Installation Main Window
Setting Up the Minstrel m500 — Installing the Minstrel m500 Software
3.
Select the Install CDPD Modem option from the menu. This will display the window, shown
in Figure 8.
Figure 8 Modem Software Installation Main Window
4.
Select the Minstrel CDPD Modem option from the above menu. This will display the
operating system selection menu, shown in Figure 9.
Figure 9 Palm Operating System Version Menu
8 Setting Up the Minstrel m500 — Connecting the Minstrel m500 to Your Palm m500/505™
5.
Select the operating system that your Palm m500/505™ device uses. This will display the
Install Tool window with the appropriate Modem Manager software image loaded in the
program file pane, as shown in Figure 10.
Figure 10 Palm Install Tool Window
6.
Click Done. This will remove the window from the screen and you will be informed that next
time you perform a Hotsync, the program will be transferred to the Palm m500/505™ device.
7.
Click Quit, located on the Palm Operating System Version Menu window. This will remove
the window from your screen.
8.
Finally, perform a Hotsync.
Once the Hotsync has finished, you are ready to connect your Minstrel m500 modem to your Palm
m500/505™ device and configure it.
Connecting the Minstrel m500 to Your Palm
m500/505™
In order to connect the Minstrel m500 modem to your Palm m500/505™, follow the steps below:
1.
Make certain the Palm m500/505™ device is turned off.
2.
Hold the Minstrel m500 facing you in one hand (the release button should be on the left side
of the unit). With the other hand, hold the Palm m500/505™ so that the screen is facing you.
The orientation of the two units is illustrated in Figure 11.
3.
Set the Palm m500/505™ in the bottom lip of the modem so that the Palm device’s serial
connection sits over the Minstrel m500’s serial connector, as shown in Figure 11.
Setting Up the Minstrel m500 — Removing the Minstrel m500 from Your Palm m500/
4.
Move the Palm m500/505™ device back until it touches the modem, then press the Palm
m500/505™ against the modem until it snaps into place.
Note:
It may be necessary to press the release button in step 4, above, in order to allow the Palm
m500/505™ to sit flush against the modem. Once the Palm m500/505™ device is laying flat
against the modem, let go of the release button.
Figure 11 Connecting the Minstrel m500 Modem to the Palm m500/505™ Device
Removing the Minstrel m500 from Your Palm
m500/505™
In order to remove the Minstrel m500 modem from your Palm m500/505™:
1.
Make certain the Palm m500/505™ device is turned off.
2.
Hold the two units so the Palm’s screen is facing you in one hand.
3.
Press the release button.
10Setting Up the Minstrel m500 — Removing the Minstrel m500 from Your Palm m500/505™
4.
With the other hand, tilt the top of the Palm m500/505™ away from the top of the modem
and slide the Palm device up and away from the modem, as shown in Figure 12.
Figure 12 Disconnecting the Minstrel m500 Modem from the Palm m500/505™ Device
The following steps will guide you through the configuration of your new Minstrel
m500 modem.
Starting the Configuration Process
Turn on the Palm m500/505™ device and locate the Minstrel icon in your
applications window, as shown in Figure 13.
Figure 13 Minstrel Application Selected in the Applications Window
Tap the Minstrel icon to start the Minstrel application. After a few seconds, the
software will display the Setup Wizard window, shown in Figure 14.
Figure 14 The Minstrel Setup Wizard Initial Window
Note:
If you have purchased a preconfigured Minstrel m500 you will already
have an IP (Internet Protocol) address assigned to you. In this
instance, the Setup Wizard will not be run.
Novatel Minstrel m500
Configuring the
Minstrel m500
12
Configuring the Minstrel m500 — Specifying Your Network Provider
Once you have read the information displayed on the screen, tap Next to continue with the
configuration.
Specifying Your Network Provider
Your next task will be to define the wireless network provider you will use. This is accomplished
in the Network Provider window, shown in Figure 15.
Figure 15 Network Provider Window
This window contains a single drop-down list from which you will select your network provider.
Tapping the list will open it and display the predefined network providers, shown in Figure 16.
Figure 16 Network Providers List Open
Select the name of your network provider by tapping on the provider’s name. To see more names
in the list, tap the down arrow in the lower-right corner of the list or press the bottom scroll button.
When you have selected your network provider, tap Next.
Configuring the Minstrel m500 — Configuring the Palm m500/505™ Device
13
Using an Unlisted Network Provider
If the network provider you plan to use is not listed in the Network Provider drop-down list, scroll
to the bottom of the list and select Other. You will then be required to define the network
provider’s SPI (Service Provider Interface) number, shown in Figure 17.
Figure 17 The SPI Dialog Box
If you do not know your network provider’s SPI either, contact your network provider and ask for
the number, or enter 0 (zero). If you type in a specific SPI in this dialog box, the modem will only
connect with the network using that specific SPI. If you enter 0, the modem will connect with any
network it can find.
After you have entered the SPI, tap Done. This will remove the dialog box from the screen.
Once the correct network provider appears in the Network Provider window, tap Next.
Configuring the Palm m500/505™ Device
After defining the network provider you will use with your Minstrel m500, you are given the option
of setting the Palm m500/505™ device’s network preferences to the same values as those being
defined in the Minstrel m500 modem setup. Doing this will make the network values you are
currently defining the Palm m500/505™ device’s default values and is accomplished by using the
Configure Palm Device window, shown in Figure 18.
Figure 18 Configure Palm Device Window
14
Configuring the Minstrel m500 — Contact Your Network Provider
Tap Configure Preferences in order to make the current network settings the default settings for
the Palm m500/505™.
Once Network Preferences have been set, tap Next to continue with the configuration process.
If the modem has not already been powered on, it will be. This is done so that the Setup Wizard
can retrieve the current hardware configuration settings from the modem and display them in the
Contact a Provider window, discussed next.
Contact Your Network Provider
The next step in setting up your Minstrel m500 is to contact your chosen network provider and
request they set up a wireless IP service account for you.
In order to do this, the network provider will need your Minstrel m500’s EID (Equipment Identifier)
number.
This information is provided in the Contact a Provider window, as shown in Figure 19.
Figure 19 The Contact a Provider Window
This window displays your modem’s EID number and the name and telephone number of your
selected network provider. It is important that you write this information down and contact your
selected network provider immediately.
Once your network provider has supplied you with an IP (Internet Protocol) address and the
appropriate DNS (Domain Name System) addresses, tap Next to configure your IP and DNS
addresses.
Configuring the Minstrel m500 — IP Settings
15
IP Settings
Your next task will be to configure your IP addresses. Use the Settings window, shown in Figure
20.
Figure 20 The Settings Window
Enter the IP address and the two DNS addresses in their appropriate fields; your network
provider will identify which DNS address is the primary and which is secondary.
Once the network addresses have been entered correctly, tap Next to continue to configure your
modem.
Confirm the IP Settings
The Confirm Settings window, shown in Figure 21, lists the IP addresses entered in the previous
window. This is done in order for you to check that you entered the addresses correctly.
Figure 21 The Confirm Settings Window
If you have incorrectly entered the addresses, tap Back to return to the Settings window and
change the appropriate address or addresses. If the addresses have been entered correctly, tap
Next.
16
Configuring the Minstrel m500 — Configuration Acknowledgment
The Setup Wizard will then save the IP address settings and power down the modem, shown in
Figure 22, before moving on to the Auto Config window, discussed next.
Figure 22 The Disconnecting Dialog Box
Configuration Acknowledgment
Once you have finished configuring your IP addresses, the Auto Config window is displayed.
This window confirms that your Minstrel m500 has been configured, shown in Figure 22.
Figure 23 The Auto Config Window
It may take some time for your network provider to activate your wireless IP account, so you may
have to wait before you can test your network registration. In this instance, you will be required
to wait the amount of time your network provider indicates before you can proceed.
Once that time has elapsed, tap Next to begin checking your network registration. If, however,
you know your account has already been activated, tap Don’t Wait and begin checking the
network registration immediately.
Configuring the Minstrel m500 — Checking the Network
17
Checking the Network
After you tap Next or Don’t Wait in the Auto Config window, the Check Network window will be
displayed and immediately the Setup Wizard tries to sign onto the network. This activity is
indicated by the Service Connection Progress dialog box, shown in Figure 24.
Figure 24 The Service Connection Progress Dialog Box
If the sign-on was successful, the Service Connection Progress dialog box is removed from the
screen and the Check Network window remains on the screen, as shown in Figure 25.
Figure 25 The Check Network Window
This window contains three check boxes, the Cellular Signal Present check box, the CDPD
Service Detected check box, and the Modem Ready Registered check box.
If all three of the check boxes are selected, the modem has successfully registered to the
network. If the modem is not able to register, you may need to contact your network provider to
verify the addresses you entered are correct, and that your account is active.
Once the modem has registered on the network, tap Next.
18
Configuring the Minstrel m500 — Finishing the Modem Configuration
Finishing the Modem Configuration
The Successful window, shown in Figure 26, is the final window in the Minstrel m500 Setup
Wizard.
Figure 26 The Successful Window
Tap Done. This will close the Setup Wizard and sign onto the network again. Once the modem
has logged onto the network, the Minstrel modem software window is displayed, shown in Figure
27, and you may begin to use your new modem.
Figure 27 The Minstrel Window
Configuring the Modem’s Button
Although the configuration of the Minstrel m500’s configurable button isn’t essential to the
operation of the modem itself, we will discuss it here.
Configuring the Minstrel m500 — Configuring the Modem’s Button
19
The button found on the front of the Minstrel m500 can be customized to launch any Palm m500/
505™ application you choose. To configure the button, tap the Applications icon and then the
Prefs icon, shown in Figure 28.
Figure 28 The Prefs Icon Selected
Once the Preferences panel is displayed, select Buttons from the pick list in the top, right-hand
corner, shown in Figure 29.
Figure 29 Buttons Option Selected
Then, tap HotSync... at the bottom of the window, shown in Figure 30.
Figure 30 The Hotsync Button Selected
20
Configuring the Minstrel m500 — Configuring the Modem’s Button
Tap the Modem list box to open it and select the desired application from the list, shown in Figure
31.
Figure 31 Modem Button List Box Expanded
Tap OK to finish the button’s configuration. The next time you press the button on the front of the
Minstrel m500, the selected application will automatically launch.
This chapter concentrates on how to use the Minstrel m500’s Modem Manager
software. It does not discuss the functional components that comprise the Modem
Manager software or any related terms and concepts, except where necessary in
the context of their use. For more detailed information on the Modem Manager’s
functional components, refer to Modem Manager Description on page 41. If you
encounter any terms or concepts that you do not understand, refer to the
Glossary on page 59.
Connecting to the Network
In order to send and receive data across your local area network or the Internet,
the Minstrel m500 must be connected to a wireless IP network. To connect to the
network, you must start the Minstrel m500 Modem Manager software.
Starting the Modem Manager Software
Make certain your Minstrel m500 modem is installed on your Palm m500/505
device, then tap the Minstrel icon, highlighted in Figure 32.
Figure 32 The Minstrel Modem Manager’s Icon
This will perform the following steps:
1.
Launch the Modem Manager application
2.
Quickly display the Modem Manager’s splash screen
3.
Initialize the Minstrel m500 modem
4.
Attempt to find an available wireless IP network provider
5.
When a wireless IP network is found, sign on to the network and establish
the necessary communications parameters to complete the connection.
Novatel Minstrel m500
Using the Modem
Manager
22
Using the Modem Manager — Connecting to the Network
The sign-on sequence, set out in the steps above, is illustrated in Figure 33. Here, Stage 1
correlates with step 3, Stage 2 with step 4, and Stage 3 with step 5.
Stage 1
Stage 2
Stage 3
Figure 33 The Minstrel m500 Network Sign-on Sequence
Once a network connection is established, the Modem Manager Main window, shown in Figure 34 is displayed.
Figure 34 The Modem Manager Main Window
Disconnecting from the Network
There are two ways you can disconnect from a network. The first is to only close the active
session and the second is to shut the modem down completely.
Closing the Active Network Session
When you close an active network session, you stop using the Point-to-Point Protocol (PPP) but
you do not disconnect the modem from the network.
When you close the active session, you cannot send or receive data across the Internet.
However, because the modem is still connected to the network, it can continue to communicate
with the network allowing you to receive some information, such as push message notifications.
Using the Modem Manager — Connecting to the Network
23
To close the active session, tap the Menu icon and select Disconnect from the Minstrel menu,
as shown in Figure 35.
Figure 35 The Disconnect Menu Command
Shutting Down the Modem
If you wish to disconnect from the network and power off the modem, tap Shutdown at the bottom
of the Minstrel window, as shown in Figure 36.
Figure 36 The Shutdown Button
Note:
The Shutdown Button is only available when an active session is open.
24
Using the Modem Manager — Connecting to the Network
Alternately, you can use the Shutdown command from the Minstrel menu, as shown in Figure
37.
Figure 37 The Shutdown Menu Command
Reconnecting to the Network
If you have closed the active session (refer to Closing the Active Network Session on page 22
for more information), you can either reconnect to the network by tapping Reconnect from the
Minstrel menu, or click the Connect button at the bottom of the screen, as shown in Figure 38.
Figure 38 The Reconnect Menu Command
Using the Modem Manager — Changing the Minstrel m500’s Configuration
25
Changing the Minstrel m500’s Configuration
It should not be necessary for you to change the Minstrel m500’s configuration. However, if you
do need to make changes to your configuration you can rerun the Setup Wizard utility or edit the
configuration settings directly using the Config window, shown in Figure 39.
Figure 39 The Config Window
Opening the Config Window
To open the Config window, select Config from the Advanced menu, as shown in Figure 40.
Figure 40 The Config Menu Command
This will display the Config window, shown in Figure 39.
26
Using the Modem Manager — Changing the Minstrel m500’s Configuration
Setting the IP Address
The IP Address text box shows your Minstrel m500’s current IP address. This address should be
the address assigned to you by your network provider.
Note:
You should not change this value unless directed to do so by your network provider.
To edit the IP address, tap on the IP Address text box to open the IP Address Entry window,
shown in Figure 41. Once the window is displayed, you can edit the address.
Figure 41 The IP Address Entry Window
Setting the Primary DNS
The Primary DNS text box shows the current address for your network provider’s primary domain
name server.
Note:
You should not change this value unless directed to do so by your network provider.
To edit the primary DNS address, tap on the Primary DNS text box to open the Primary DNS
Entry window, as shown in Figure 42 below. Once the window is displayed, you can edit the
address.
Figure 42 The Primary DNS Entry Window
Using the Modem Manager — Changing the Minstrel m500’s Configuration
27
Setting the Secondary DNS
The Secondary DNS text box shows the current address for your network provider’s secondary
domain name server.
Note:
You should not change this value unless directed to do so by your network provider.
To edit the secondary DNS address, tap on the Secondary DNS text box. This opens the
Secondary DNS Entry window, shown in Figure 43. Once the window is displayed, you can edit
the address.
Figure 43 The Secondary DNS Entry Window
Setting Auto Power Off
The Auto Power Off function is designed to help conserve the battery life of the modem. To
change the Auto Power Off setting, tap its drop-down list box and select either Disabled or
Enabled, as shown in Figure 44.
Figure 44 The Auto Power Off List Box
28
Using the Modem Manager — Changing the Minstrel m500’s Configuration
Setting Sleep Mode
The Sleep Mode function is another feature for conserving battery life. To change the Sleep
Mode setting, tap its drop-down list box and select either Disabled or Enabled, as shown in
Figure 45.
Figure 45 The Sleep Mode List Box
Defining Your Network Provider
The Network Provider function indicates which side of the wireless IP network your Minstrel
m500 is configured to use. To change the Network Provider setting, tap its drop-down list box
and select the new value you wish to have your modem configured with, as shown in Figure 46.
Figure 46 The Network Provider List Box
Define SPI, SPNI, WASI
The SPI, SPNI, WASI text box displays the current settings for the different network identifiers
your network service is using.To change one or more of these identifiers, tap the text field to open
Using the Modem Manager — Changing the Minstrel m500’s Configuration
29
the Service Group Entry window, shown in Figure 47, then make the necessary changes to the
appropriate values.
Figure 47 The Service Group Window
Setting the Service ID Pref
The Service ID Pref list box controls how the modem looks for the network. To change the
Service ID Pref setting, tap the Service ID Pref drop-down list box and select one of the four
settings, shown in Figure 48.
Figure 48 The Service ID Preferences List Box
30
Using the Modem Manager — Using the Detailed Status Window
Defining the Channel Hot List
If you do need to change the channels in the Channel Hot List, tap the Details box to open the
Channel Hot List window, shown in Figure 49, and edit the list.
Figure 49 The Channel Hot List Window
Defining the Hot List Operation
To change the way in which channels in the Channel Hot List are used, tap on the Hot List
Operation drop-down list box and select the new value, as shown in Figure 50 below.
Figure 50 The Hot List Operation List Box
Using the Detailed Status Window
The Detailed Status window, shown in Figure 51, displays detailed status information about the
network connection and the modem.
Using the Modem Manager — Using the Detailed Status Window
Note:
31
In order to access this window and to display the network connection status information, the
modem must have an active session.
Figure 51 The Detailed Status Window
Displaying the Detailed Status Window
To display this window, select Status from the Advanced menu, as shown in Figure 52.
Figure 52 The Detailed Status Menu Command
32
Using the Modem Manager — Enabling or Disabling Push Messaging
Enabling or Disabling Push Messaging
Push messaging is a service you subscribe to that allows you to receive messages from your
network even if you are not currently connected with PPP. The information is automatically
delivered without first being requested. The push messaging function is enabled or disabled from
the Push Message Configuration window, shown in Figure 53.
Figure 53 The Push Messaging Window
Opening the Push Message Configuration Screen
Select Push Config from the Advanced menu to open this window, as shown in Figure 54. This
will display the Push Messaging window, shown in Figure 53.
Figure 54 The Push Config Menu Command
Note:
In order to access this window, the modem must have an active session.
Using the Modem Manager — Using the Terminal
33
Configuring Push Messaging
Essentially, there are only two settings for the push messaging function, enabled or disabled,
as shown in Figure 53. To enable push messaging, tap Enabled. If the push technology is already
enabled, the Enabled button will be highlighted. To disable push messaging, tap Disabled. If the
push technology is already disabled the Disabled button is highlighted.
The new settings will automatically be saved to the modem as soon as the button is tapped. To
close the Push Message Configuration window, tap Done.
Using the Terminal
The Terminal window, shown in Figure 55, provides an internal terminal emulator for
communicating directly with the Minstrel m500 modem.
Figure 55 The Terminal Window
Opening the Terminal Window
To access the Terminal window, select Terminal from the Advanced menu, as shown in Figure
56. This will display the Terminal window, shown in Figure 55.
Figure 56 The Terminal Menu Command
34
Using the Modem Manager — Using the Terminal
Bringing the Modem OnLine
To bring the modem online, tap OnLine, as shown in Figure 57.
Figure 57 The Online Button
After you have tapped OnLine, the modem will have to close down its connection to the network
and then redirect its attention to the terminal window. Before it does this, it asks you if this is the
action you want to take, by displaying the Close Connection dialog box, shown in Figure 58.
Figure 58 Close Connection Dialog Box
Tapping OK will continue the process of closing the connection and bringing the modem online.
Tapping Cancel will abort the process.
Using the Cmd List
The Cmd list box is located in the bottom, right-hand corner of the Terminal window and contains
three of the most common AT commands.
Using the Modem Manager — Using the Terminal
35
To send one of these commands, tap the list to open it, then tap the desired command to select
it, as shown in Figure 59. The command will then be automatically sent to the modem.
Figure 59 The Cmd LIst Box
Entering Commands
If you need to enter AT commands, other than those discussed above, you will need to use the
terminal window command line. The command line is located at the bottom of the window,
beside the send button, as shown in Figure 60.
Figure 60 The Terminal Window Command Line
To use the command line, tap on the line to place the cursor on it, then enter the desired AT
command and tap Send.
Note:
The AT command set for the Minstrel m500 is outside the scope of this document. If you
need the Minstrel m500 command set, contact Novatel wireless Technologies Inc.
36
Using the Modem Manager — Using the Terminal
Clearing the Terminal Window
If you wish to clear the results of previous commands from the terminal’s window, tap Clear, as
shown in Figure 61.
Figure 61 The Clear Button
Setting the Baud Rate
In order to set the baud rate between the terminal widow and the Minstrel m500 modem, tap the
Baud Rate pick list and select the desired baud rate, as shown in Figure 62.
Figure 62 The Baud Rate List Box
Using the Modem Manager — Using Ping
37
Taking the Modem Off-line
Once you have finished your command session with the Minstrel m500 modem, you will need to
take it off-line so that you can connect to the wireless network again. In order to take the modem
offline and reconnect with the network, tap OffLine, as shown in Figure 63.
Figure 63 The Offline Button
When the modem returns to the offline state, the terminal window will look similar to Figure 57.
Finally, tap Done and the Minstrel m500 modem will reconnect to the network, using the same
sign-on sequence shown in Figure 33.
Using Ping
The ping function is used from the Ping window, shown in Figure 64.
Figure 64 The Ping Window
38
Using the Modem Manager — Using Ping
Opening the Ping Window
To open this window, select Ping from the Advanced menu, as shown in Figure 65. This will
display the Ping window, shown in Figure 64.
Figure 65 The Ping Menu
Note:
In order to access this window, the modem must have an active session.
Setting the Target IP Address
The IP: text box is used to set the target IP address, that is the address you are looking for. In
order to use this text box, tap on the first line and enter the IP address, as shown in Figure 66.
Each address segment of this value must be edited by tapping on each dotted line segment and
entering the numbers.
Figure 66 The Target IP Text Box
Using the Modem Manager — Using Ping
39
Defining the Packet Size
To set the packet size, tap on the size line and enter the packet size, as shown in Figure 67.
Figure 67 The Packet Size Text Box
Sending the Packet
Once you have defined the IP address and the packet size, tap Send, shown in Figure 68, to send
the ping packet to the target address.
Figure 68 Sending the Ping Packet
The status of the ping will be shown below the Size: text box label.
40
Using the Modem Manager — Using Ping
This chapter describes the user interface components of the Minstrel m500’s
Modem Manager. For a discussion on using the Modem Manager, refer to Using
the Modem Manager on page 21. If you encounter any terms or concepts that
you do not understand, refer to the Glossary on page 59.
The Modem Manager’s Main Window
The Modem Manager’s Main window, shown in Figure 69, serves two purposes.
First, it displays information on the current state of the modem and the modem’s
connection to the network, and second, it is the main access point for all other
usage and configuration functions.
Figure 69 The Modem Manager’s Main Window
The following list discusses the modem and network status information displayed
in the main window.
Status Label
Label Description
Cellular Signal Present
When this box is checked, the modem has found a cellular signal. When this box is blank, no signal has been
detected.
CDPD Service Detected
When this box is checked, it indicates the presence of a
CDPD wireless IP service which your modem can use.
This may not necessarily be the service provider with
which you have a subscription, but shows that there is a
wireless IP service available at your current location.
If this box is blank, there are no available CDPD wireless
IP services available.
Novatel Minstrel m500
Modem Manager
Description
42
Modem Manager Description — The Modem Manager’s Main Window
Status Label
Label Description
Modem Ready Registered
When this box is checked, the modem is connected to the
wireless IP network and your modem is ready to send
and receive data once the connection is made.
If this box is blank, the modem has not been able to connect to the wireless IP network.
Minstrel Battery
The battery status bar shows the amount of charge
remaining in the Minstrel’s battery.
RSSI
This status bar shows the strength of the signal being
received from the wireless IP network.
Error Detect
When this box is checked, errors in the connection with
the wireless IP network have been detected and the
modem will attempt to re-establish the communication
with the network.
If this box is blank, the connection to the wireless IP network is working correctly.
System Busy
This box will be checked when the wireless IP network is
busy. The cause is normally too many users on the network and you may notice a decline in the performance of
sending and receiving data.
If this box is cleared, the wireless IP network’s traffic load
is acceptable.
Wireless Provider
This text field shows the identifier (SPI) of the wireless IP
network provider being used, when the modem is registered on the network.
This text field will be left blank if the modem is not registered on the network.
RF Channel
This text field displays the wireless IP channel number to
which you are currently connected. If the unit is not registered or is searching for a channel, the value displayed
will be either Searching A or Searching B, depending on
which side of the wireless IP network is being scanned.
Registration Error
This text field indicates whether or not an error has
occurred during the attempt to register on the wireless IP
network. If the word None is displayed, registration was
successful.
If, however, a number is displayed, then the modem
encountered an error during registration. The valid error
numbers range from 1 through 7 and corresponds to a
specific registration error.
To read a description of the error, tap on the error number
beside the Registration Error label and a window will
open explaining the error.
Modem Manager Description — The Modem Manager ’s Main Window
43
The Three Modem Manager Menus
The Modem Manager’s Main window uses three menus to provide access to its usage and
configuration functions. They are the Minstrel menu, the Advanced menu, and the Help menu,
as shown in Figure 70.
Figure 70 The Three Minstrel Menus
A description of the Modem Manager’s menus and their related menu commands is located
below. More detailed discussions of each of the menu commands and their functions will be
presented later in this chapter.
Menu Command
Name
Brief Menu Command Description
Minstrel Menu
Disconnect
Closes the wireless IP network session.
Shutdown
Closes the wireless IP network session and shuts down the modem (powers it off).
Reconnect
Reconnects the modem to the network after you have disconnected from the network by opening a PPP connection. If the modem has been shutdown, it will also
turn on the modem and start the network session.
Network Prefs
Displays the Palm m500/505’s Network Preferences window.
Setup Wizard
Starts the Minstrel Setup Wizard, discussed in the chapter titled Configuring
the Minstrel m500 on page 11.
Advanced Menu
Config
Displays the Minstrel m500 Modem and Network Configuration window. The
modem must be powered on and logged onto the network in order to access this
window.
Status
Displays the modem’s Detailed Status window. The modem must be powered on
and logged onto the network in order to access this window.
Push Config
Displays the Push Configuration window. The modem must be powered on and
logged onto the network in order to access this window.
Terminal
Displays the Terminal window used for command access to the modem.
44
Menu Command
Name
Ping
Modem Manager Description — The Minstrel Menu
Brief Menu Command Description
Displays the Ping window. The modem must be powered on and logged onto the
network in order to access this window.
Help Menu
Modem Info
Displays the Modem Information window. This window lists the manufacturer, the
firmware version, hardware version, and Equipment ID. The modem must be powered on and logged onto the network in order to access this window.
About
Displays the About window, containing the software version and copyright notice.
You should be aware that menu commands are either immediate commands or windowed
commands.
Immediate commands act immediately on the modem or the network connection. An example of
an immediate command is the Shutdown menu command, as it immediately disconnects the
modem from the network and turns it off.
Windowed commands move the Modem Manager to a new function, represented by a dialog
window of some sort. An example of a windowed command is the Config menu command, as it
displays a new window, allowing you to edit the modem’s configuration.
The Minstrel Menu
The Minstrel menu, shown in Figure 71, contains the five basic menu commands needed to setup
the modem and connect it to the network. They are:
•
•
•
•
•
Disconnect
Shutdown
Reconnect
Network Prefs
Setup Wizard
Figure 71 The Minstrel Menu
Modem Manager Description — The Minstrel Menu
45
The Disconnect Menu Command
The Disconnect menu command is used to close the PPP session between the modem and the
network, but, if Auto Power Off is disabled the modem will not disconnect from the wireless IP
network. If Auto Power Off is enabled, selecting Disconnect will close the PPP session, and
disconnect the modem from the wireless IP network. This command is an immediate command.
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Minstrel menu, then selecting the Disconnect menu command, as shown in Figure 72.
Figure 72 The Disconnect Menu Command
The Shutdown Menu Command
The Shutdown menu command is used to close the PPP session between the modem and the
network, disconnect the modem from the wireless IP network, and shut off the modem. This
command is an immediate command.
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Minstrel menu, then selecting Shutdown, as shown in Figure 73.
Figure 73 The Shutdown Menu Command
The Reconnect Menu Command
The Reconnect menu command performs two similar functions. First, it will restart the PPP
session if you have used the Disconnect menu command. Second, it will turn on the modem,
46
Modem Manager Description — The Minstrel Menu
connect to the wireless IP network, and start a PPP session, if you have used the Shutdown
command. This command is an immediate command.
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Minstrel menu, then selecting Reconnect, as shown in Figure 74.
Figure 74 The Reconnect Menu Command
The Network Prefs Menu Command
The Network Prefs menu command accesses the Palm m500/505’s Network Preferences
function. Please refer to your Palm m500/505’s User’s Manual for more information on the
Network Preferences function. This command is a windowed command.
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Minstrel menu, then selecting Network Prefs, as shown in Figure 75.
Figure 75 The Network Prefs Menu Command
The Setup Wizard Menu Command
The Setup Wizard menu command starts the Modem Manager’s Setup Wizard, which allows you
to reconfigure your modem and network connection. The Setup Wizard is discussed in more
detail in Configuring the Minstrel m500 on page 11. This command is a windowed command.
Modem Manager Description — The Advanced Menu
47
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Minstrel menu, then selecting Setup Wizard, as shown in Figure 76.
Figure 76 The Setup Wizard Menu Command
The Advanced Menu
The Advanced menu, shown in Figure 77, contains the five menu commands used to customize
your modem’s configuration and test your modem and its connection to the network. They are:
•
•
•
•
•
Config
Status
Push Config
Terminal
Ping
Figure 77 The Advanced Menu
The Config Menu Command
The Config menu command allows you to manually change your modem’s configuration and can
be used instead of the Setup Wizard menu command. This command is a windowed command.
48
Modem Manager Description — The Advanced Menu
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Advanced menu, then selecting the Config menu command, as shown in Figure 78.
Figure 78 The Config Menu Command
Selecting Config will display the Config window, shown in Figure 79.
Figure 79 The Config Window
The following list discusses the configuration parameters displayed in the Config window.
Configuration Label
Label Description
IP Address
This text box accepts the IP address that has been assigned to you by your
service provider. You must have an entry in this text box in order to use
your modem.
Primary DNS
This text box accepts the IP address of your service provider’s primary
domain name system. You must have an entry in this text box in order to use
your modem.
Secondary DNS
This text box accepts the IP address of your service provider’s secondary
domain name system. You must have an entry in this text box in order to use
your modem.
Auto Power Off
This list box allows you to turn your modem’s Auto Power function on or off.
If this function is enabled and you close an active network session, the
modem will disconnect (also called deregistering) from the network and turn
its power off. If this function is disabled and you close the active network
session, the modem will not disconnect from the network.
Modem Manager Description — The Advanced Menu
49
Configuration Label
Label Description
Sleep Mode
This list box allows you to turn your modem’s Sleep Mode function on or off.
If this function is enabled, it will cause the modem to enter a low current consumption mode (called sleep mode) when the modem is not actively sending or receiving data. If this function is disabled, the modem will maintain
the normal level of power consumption.
Network Provider
This list box allows you to set which side of the wireless IP network the
modem will scan.
Each area of the wireless IP network has an A side and a B side, with a single network provider assigned to each side. The side a network provider is
assigned to may change between service areas.
The following list defines the four valid values for this list box.
A Only
This setting will force the modem to only scan the A side of the
network for usable channels.
B Only
This setting will force the modem to only scan the B side of the
network for usable channels.
Prefer A This setting will instruct the modem to scan the A side of the network first and if no usable channels are found then scan the B
side.
Perfer B This setting will instruct the modem to scan the B side of the network first and if no usable channels are found then scan the A
side.
SPI, SPNI, WASI
The three network identifiers are defined in the list below.
SPI
Service Provider Identifier. This number is a globally recognized
identifier that represents your network provider.
SPNI
Service Provider Network Identifier. This number identifies the specific region or domain of the network you currently occupy.
WASI
Wide Area Service Identifier. This number represents the identifier
number of one of the groups of network providers who have made
agreements to provide network coverage over a large geographic
area.
50
Modem Manager Description — The Advanced Menu
Configuration Label
Label Description
Service ID Pref
This list box controls how the modem looks for the network. This function is
useful for making use of any network roaming features that might have been
set up between your network provider and other providers in other geographic locations. The valid values for this drop-down list box are:
Only SvcID
This setting will force the modem to only use the network
provider you are registered with, that is the network provider
you identified in the Setup Wizard utility.
PreferSvcID
This setting will instruct the modem to first attempt to connect to the network you are registered with and, if it does not
find that network, it will attempt to use another network,
based on your network provider’s roaming agreements.
IgnoreSvcID
This setting will instruct the modem to ignore the service ID
from the network you are registered with and look for any
other network to register on.
Selecting IgnoreSvcID or Any SvcID tells the modem to
use the first available network provider it finds.
Any SvcID
This setting will instruct the modem to look for and connect
with any network it can find.
Hot Channel List
The Hot Channel List function is used to store a list of the most commonly
used channels (a range of frequencies). This list is automatically updated
by information provided by your network provider and the use of this list is
determined by how the Hot List Operation list box is configured.
Hot List Operation
The Hot List Operation field defines how the channels in the Channel Hot
List are used. The three valid values are:
Scan All This setting forces the modem to scan through all available channels.
Use List
This setting forces the modem to scan only those channels in
listed in the Channel Hot List.
Hybrid
This setting forces the modem to first scan the channels in the
Channel Hot List and if no usable channels are found, all available channels will be scanned.
The Status Menu Command
The Status menu command is used to display a report on the current status of the modem and
its connection to the network. This command is a windowed command.
Modem Manager Description — The Advanced Menu
51
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Advanced menu, then selecting Status, as shown in Figure 80.
Figure 80 The Status Menu Command
Selecting Status will display the Detailed Status window, shown in Figure 81.
Figure 81 The Status Window
The following list discusses the network status information displayed in the Detailed Status
window.
Status Label
Label Description
CDPD
This text box indicates the status of communications between the modem and the
CDPD network. The word SEARCH will be displayed if the modem is searching for an
available network connection and ACQ’D if the modem has acquired a connection.
RSSI
This text box shows the strength of the signal currently being received in dBm (decibels
below 1 milliwatt).
Color
This text box displays the color code of the service area you are currently in. Color
codes are used by the wireless IP network to coordinate channel usage and interference.
Chan
This text box shows the wireless IP channel being used for sending and receiving data.
Each channel number represents a range of frequencies.
CellID
This text box displays the identifier for the wireless IP base station that the modem is
currently using.
52
Modem Manager Description — The Advanced Menu
Status Label
Label Description
FBLER
This text box displays the rate of data transmission errors from the wireless IP network
to your modem. This values represents a percentage of the data transferred.
RBLER
This text box displays the rate of data transmission errors from your modem to the
wireless IP network. This values represents a percentage of the data transferred.
Side
This text box shows which side of the wireless IP network is being used or scanned, the
A side or B side.
PL
This text box will display a number between 2 and 7. These numbers indicate the current power level your Minstrel m500 is transmitting at, with 2 being the highest power
level and 7 being the lowest.
SPI
The text box shows the Service Provider Identifier for the network the modem is currently registered to. This number is used globally for each specific network provider.
WASI
This text box displays the unique Wide Area Service Identifier of the network that the
modem is connected to. This identifier is used to identify a group of network providers
that have agreed to provide service over a large geographic area.
SPNI
This field shows the Service Provider Network Identifier of the network that the modem
is connected to. This identifier is used to identify a specific network region or domain
for a service provider.
PwrPrd
This text box shows the value that represents the power at which the modem should be
transmitting to the wireless IP network. This value is defined by the wireless IP network.
BattLvl
The value listed in this text box is the current voltage level of the internal Lithium-Ion
battery. This value indicates the amount of charge left in the battery.
The maximum battery voltage is approximately 4.2 V. If the battery voltage goes lower
than 3.0 V, the modem will automatically power itself off to maintain the settings in its
internal memory; however, the battery status indicator LED will start flashing red before
this point.
TEI
This text box indicates the Temporary Equipment Identifier that has been assigned to
your modem by the wireless IP network. As you move into different service areas, this
value will change.
RegErr
This text box displays an error code number, ranging from 0 to 7 (the 0 error code represents no registration error). These errors comply with the CDPD error code standards.
Link
This text box indicates the current status of communications with the wireless IP network. It will display the word Locked when the modem has synchronized to a channel
and completed its registration. The word Searching will be displayed if the modem is
continuing to search for the wireless IP network in the area.
IP
This text box displays the IP address for your Minstrel m500 modem.
EID
This text box displays the Equipment Identifier (EID) of your modem. The EID is a
unique number assigned to your modem by the manufacturer.
Modem Manager Description — The Advanced Menu
53
The Push Config Menu Command
Push technology is a means by which your network service provider can send you information
without you having to first select and request it. Push technology may be e-mail, news pages from
a specific website, and so forth.
The Push Config menu command allows you to turn your modem’s Push technology capabilities
off or on. This command is a windowed command.
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Advanced menu, then selecting Push Config, as shown in Figure 82.
Figure 82 The Push Config Menu Command
Selecting Push Config will display the Push Message Configuration window, shown in Figure
83.
Figure 83 The Push Config Window
To enable the modem’s Push capabilities, tap Enabled. To disable the modem’s Push
capabilities, tab Disabled.
The Terminal Menu Command
The Terminal window, provides an internal terminal emulator for communicating directly with the
Minstrel m500 modem. This will allow you to further customize the operation of your Minstrel
using its AT command set. AT commands are commands used to control the various functions of
the modem. This command is a windowed command.
54
Modem Manager Description — The Advanced Menu
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Advanced menu, then selecting Terminal, as shown in Figure 84.
Figure 84 The Terminal Menu Command
Selecting Terminal will display the Terminal window, shown in Figure 85.
Figure 85 The Terminal Window
The following list discusses the window objects contained in the Terminal window.
Window Object
Object Description
Clear
This button is used to clear the contents of the Terminal window.
Baud Rate
This list box is used to set the connection speed between the modem and Palm
m500/505 device. The valid values for this list box are 19200bps or 9600bps. The
default value for this setting is 19200bps.
Command Line
This text line is used to enter the AT commands that will be sent to the modem.
Send
This button is used to send the commands, entered on the Command Line, to the
modem.
Online
The button is used to bring the modem online. When a modem is online, it is capable of communicating with the Palm m500/505 device and receiving commands
from it.
When the modem is online, this button is replaced by the Offline button. The
Offline button is used to return the modem to an offline state so it may communicate with the Palm device and the network.
Modem Manager Description — The Advanced Menu
55
Window Object
Object Description
Done
This button is used to close the Terminal window and return to the Modem Manager Main window.
Cmd
This list box contains the three most common AT commands. They are:
AT\APROG,NRM6812 This command will instruct the modem to enter its program mode. Program mode permits the user to change S
register parameters that affect the modem’s operation.
AT#X=1
This command will instruct the modem to enter its debug
mode, sending debug information out the serial port.
AT&V
This command will display the modem’s active profile in the
terminal window.
The Ping Menu Command
The ping function allows you to test your network connection by pinging another IP address.
Pining another address is simply sending the designated IP address a network packet and having
that packet returned.
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Advanced menu, then selecting Ping, as shown in Figure 86.
Figure 86 The Ping Menu Command
Selecting Ping will display the Ping window, shown in Figure 87.
Figure 87 The Ping Window
56
Modem Manager Description — The Help Menu
The following list discusses the window objects contained in the Ping window.
Window Object
Object Description
IP
This text line accepts the IP address of the computer you
are going to ping.
Size
This text box is used to enter the size of the network
packet that will be sent to the target IP address.
This value should be between 1 and 100 bytes.
Send
This button instructs the ping function to send the network
packet to the target IP address.
Done
This button is used to close the Ping window and return to
the Modem Manager Main window.
The Help Menu
The Help menu, shown in Figure 88, contains the two menu commands that provide additional
information about Modem Manager and your modem. They are:
•
Modem Info
•
About
Figure 88 The Help Menu
The Modem Info Menu Command
The Modem Info menu command is used to display manufacturing information on your modem.
This command is a windowed command.
Modem Manager Description — The Help Menu
57
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Help menu, then selecting Modem Info, as shown in Figure 89.
Figure 89 The Modem Info Menu Command
Selecting Modem Info will display the Modem Info window, shown in Figure 90.
Figure 90 The Modem Info Window
The following list discusses the network status information displayed in the Detailed Status
window.
Status Label
Label Description
Manufacturer
This text field displays the name of the manufacturing company.
Firmware
Version
This text field displays the version number of your modem’s firmware.
Hardware
Version
This text field displays the version number of your modem’s hardware.
Equipment ID
This text field displays your modem’s Equipment ID.
The About Menu Command
The About menu command is used to display information on the Modem Manager software. This
command is a windowed command.
58
Modem Manager Description — The Help Menu
This menu command is accessed by tapping on the Palm m500/505’s Menu icon, tapping the
Help menu, then selecting About, as shown in Figure 91.
Figure 91 The About Menu Command
Selecting About will display the About window, shown in Figure 92. The contents of this window
display the version of the Minstrel Modem Manager’s software and the copyright notice.
Figure 92 The About Window
Active Network Session
An active network session allows you to send and receive data across the
Internet using point-to-point protocol through your network connection.
AT Commands
At commands are a language type that enables PC communications software
to give the modem directions. The term “AT” comes from the command
terminology which always begins with “attention”, or AT.
Baud
The unit in which the information carrying capacity or "signalling rate" of a
communication channel is measured.
Baud Rate
The speed at which a signal is transmitted over a communication channel.
CDPD
Cellular Digital Packet Data (CDPD) is a wireless data transmission
technology that uses unused cellular channels to transmit packets of data. To
send and receive data across the Internet, a CDPD or “wireless IP” modem
must first register to the CDPD network.
Channel
The range of CDPD frequencies used to transmit and receive data is broken
up into channels, which act as individual paths for communication. Each of
these channels is assigned a number. Each channel number represents a range
of frequencies.
De-registration
De-registration involves disconnecting and closing the communication path
being used on the CDPD network. When the modem is de-registered, it can
no longer send data across the network.
Domain Name System (DNS)
This is a network server used on IP networks, such as the Internet, for
translating network hostnames and Universal Resource Locators (HURL’s)
into IP addresses.
Domain Name System (DNS) Address
The IP (internet protocol) address of the Domain Name System (DNS).
Novatel Minstrel m500
Glossary
60
Glossary — Equipment Identifier (EID)
Equipment Identifier (EID)
Every wireless IP modem manufactured has a unique serial number associated with it, which
is referred to as the Equipment Identifier or EID. Each EID consists of six sets of two
hexadecimal numbers that are often separated by a period (“.”), as in the sample EID
00.60.D6.04.BC.FE.
Internet Protocol (IP)
Internet Protocol works in conjunction with Transmission Control Protocol (TCP). TCP/IP are
part of a group of protocols that provide communication across interconnected networks.
TCP/IP is the protocol used on the Internet. The TCP protocol first establishes a connection
between the two systems in order to send and receive data, and then breaks and sequentially
marks the message into small packets. The IP protocol routes and sends the packets based
on the IP address.
IP Addresses
As with personal computers that access the Internet, modems using CDPD technology also
have a dedicated Internet Protocol (IP) address, which is used to identify the node or access
point for the modem on the Internet. The service provider assigns this IP address.
The 32-bit host address is usually represented in dotted decimal notation, e.g. 128.121.4.5.
The address can be split into a network number (or network address) and a host number
unique to each host on the network and sometimes also a subnet address.
IP Network
A network of computer networks that employ Internet Protocol allowing a user to access the
Internet, provided that the user has a modem; telephone line, cable line, or wireless data
network (e.g. CDPD); and a service provider.
Light Emitting Diode (LED)
A light emitting diode (LED) emits light when a current is passed through it. The LED’s
associated with the Minstrel m500 modem indicate the status of the network connection, data/
messages, and the battery.
Local Area Network (LAN)
A computer network that spans a relatively small area (typically up to a 1 km radius), although
most LANS are confined to a single building or group of buildings. This type of networking
allows for easy interconnection of terminals, printers, and computers within a building or
buildings.
Offline
A modem is considered offline when it’s connection to a telephone line, cable line, or wireless
data network is suspended.
Online
A modem is considered online when it is actively connected to a telephone line, cable line,
or wireless data network.
Packet
A short block of data transmitted across a network.
Packet Size
The size of a packet expressed in bytes.
Glossary — Scanning
61
Ping
Ping is a program used to test whether a particular network destination on the Internet is
available or online by repeatedly bouncing a signal off the specified destination’s address and
evaluating how long it takes for the signal to make a round trip.
Point-to-Point Protocol (PPP)
PPP is an interconnection protocol which allows a device, such as a wireless IP modem, to
connect to a network or the Internet.
Primary Domain Name System
In order to get the translated IP addresses, the modem will try to connect to the server with
the primary DNS address. If the modem cannot connect to this address, it will try to connect
using the secondary DNS address.
Push Technology
Push technology is a means by which your network service provider can send you information
without you having to first select and request it. Push technology may be e-mail, news pages
from a specific website, and so forth.
Push Messaging
Push messaging allows you to receive messages from your network even if you are not
currently connected with point-to-point protocol (PPP).
Push Message Notification
Push message notification refers to information that is automatically sent to you, regarding
changes in data on the Internet (your news pages, e-mail, etc.) as it takes place.
Radio Frequency (RF) Channel
An electromagnetic transmission facility with defined frequency response, gain and
bandwidth, or more simply, a path of communication between two or more points. The
Minstrel m500 must connect to an RF channel in order for the user to access the Internet.
Registration
In order to send and receive data across the Internet, a CDPD modem must first register to
the CDPD network. This involves the selection of an appropriate channel to use and the
interaction with various systems in the CDPD network to set up a path for communication.
Remote Access Status
The Remote Access Status window provides an interface to the Apple® Remote Access
Client by displaying status and control buttons. This window can be accessed from the Apple
menu on the desktop.
RSSI (received signal strength indicator)
RSSI refers to the strength of the signal being received by the wireless IP network.
Scanning
The Merlin™ wireless IP modem will look for the best cellular channel to use for data
transmission by scanning through the channels. This involves measuring the signal strength
of various channels to determine which is the strongest and, therefore, most reliable.
62
Glossary — Secondary Domain Name System
Secondary Domain Name System
If the modem cannot connect to the DNS using the primary address, it will try to connect using
the secondary DNS address.
Segment
Each network address consists of four numeric segments, which are divided by a period (".").
Service Provider Identifier (SPI)
This number is a globally recognized identifier that represents your network provider.
Service Provider
An organization that provides connections to the Internet.
The Merlin™ wireless IP Modem works with the Cellular Digital Packet Data (CDPD) network.
To access the Internet using this network, an account with a CDPD service provider must be
set up. For information on availability and rates, contact a service provider in the area.
Service Provider Network Identifier (SPNI)
This number identifies the specific region or domain of the network you currently occupy.
Side Preference
Each CDPD service area is divided into two sides, which are labeled A and B. A single carrier
or service provider is assigned to each side. The Merlin™ modem uses the side preference
setting to determine which of these sides to scan first for usable channels. For example, if
the side preference is set to A Preferred, the Merlin™ will scan the A side first to find an
appropriate channel. If a channel cannot be found, it will then look on the B side of the service
area.
Note that the side associated with a selected service provider may change with the service
area.
Sleep Mode
The Merlin ™ Wireless IP Modem can be configured to automatically enter sleep mode when
the modem is not actively transmitting or receiving data. In this mode, the modem will
consume very little power, thus extending the host device's battery life.
Terminal Emulator
A program that allows a computer to act like a terminal (a terminal is a device for entering
data into a computer or a communications system and displaying data received).
Wide Area Service Identifier (WASI)
The identification number assigned to a group of service providers who have agreed to supply
coverage over a wide geographic area.
Wireless IP Network
A wireless network (e.g. Cellular Digital Packet Data) that uses Internet Protocol (IP).
Wireless IP Network Sides
Each area of the wireless IP network has an A side and a B side, with a single network
provider assigned to each side. The side a network provider is assigned to may change
between service areas.
Novatel Minstrel m500
Index
64
Index

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