Novatel Wireless NRMUNDP-1D UNDP-1PCI EXPRESS MINI CARD User Manual book

Novatel Wireless, Inc. UNDP-1PCI EXPRESS MINI CARD book

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\title.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 – FOR PROOF ONLYwww.dell.com | support.dell.comTemplate Last Updated -3/20/2007Dell™ Latitude™ E4200Setup and Quick Reference GuideThis guide provides a features overview, specifications, and quick setup,software, and troubleshooting information for your computer. For moreinformation about your operating system, devices, and technologies, seethe Dell Technology Guide at support.dell.com.Model PP15S$

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\bookTOC.fmContents 3Contents1 About Your Computer. . . . . . . . . . . . . . . . . 7Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7Back View . . . . . . . . . . . . . . . . . . . . . . . . . 8Battery Removal . . . . . . . . . . . . . . . . . . . . . . 9Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator 92 Setting Up Your Computer . . . . . . . . . . . . 11Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 11Connecting to the Internet . . . . . . . . . . . . . . . . 14Setting Up Your Internet Connection . . . . . . . . 14Transferring Information to a New Computer . . . . . . 15Microsoft® Windows Vista® Operating System . . 15Microsoft Windows® XP . . . . . . . . . . . . . . 163 Specifications . . . . . . . . . . . . . . . . . . . . . 214 Troubleshooting. . . . . . . . . . . . . . . . . . . . 29Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Power Lights . . . . . . . . . . . . . . . . . . . . 29System Messages . . . . . . . . . . . . . . . . . 29$

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\bookTOC.fm4ContentsTroubleshooting Software and Hardware Problems 30Dell Diagnostics. . . . . . . . . . . . . . . . . . . 31Troubleshooting Tips . . . . . . . . . . . . . . . . . . . 32Power Problems . . . . . . . . . . . . . . . . . . 32Memory Problems . . . . . . . . . . . . . . . . . 33Lockups and Software Problems . . . . . . . . . . 34Dell Technical Update Service . . . . . . . . . . . 35Dell Support Utility . . . . . . . . . . . . . . . . . 365 Reinstalling Software . . . . . . . . . . . . . . 37Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 37Identifying Drivers . . . . . . . . . . . . . . . . . 37Reinstalling Drivers and Utilities . . . . . . . . . . 38Restoring Your Operating System . . . . . . . . . . . . 40Using Microsoft® Windows® System Restore . . . 41Using Dell Factory Image Restore . . . . . . . . . 42Using the Operating System Media. . . . . . . . . 446 Finding Information . . . . . . . . . . . . . . . . 477 Getting Help . . . . . . . . . . . . . . . . . . . . . . 49Obtaining Assistance . . . . . . . . . . . . . . . . . . 49Technical Support and Customer Service . . . . . 50DellConnect™. . . . . . . . . . . . . . . . . . . . 50Online Services . . . . . . . . . . . . . . . . . . . 50AutoTech Service . . . . . . . . . . . . . . . . . . 51Automated Order-Status Service . . . . . . . . . . 51Problems With Your Order . . . . . . . . . . . . . . . . 51$

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\bookTOC.fmContents 5Product Information . . . . . . . . . . . . . . . . . . . 52Returning Items for Warranty Repair or Credit . . . . . 52Before You Call . . . . . . . . . . . . . . . . . . . . . 52Contacting Dell . . . . . . . . . . . . . . . . . . . . . 55Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57$

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\bookTOC.fm6Contents$

Template Last Updated - 2/7/2007 About Your Computer 7DELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYAbout Your ComputerFront View 1 display 2 volume controls3 power button 4 ambient light sensor5 network connector 6 USB connector (1)7 IEEE 1394 connector 8 memory card reader9 keyboard 10 Wi-Fi Catcher™ Network Locator2451311126714131716158910

$8About Your ComputerFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\about.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYBack View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the 11 wireless switch 12 fingerprint reader (optional)13 touch pad 14 touch pad buttons (2)15 keyboard status lights 16 device status lights17 Blacktop button1 ExpressCard slot 2 SmartCard slot3 air vents 4 audio connectors (2)5 USB/eSATA connector 6 video connector7 AC adapter connector 8 power light/battery light9 battery 10 security cable slot12345768109$

$About Your Computer 9FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\about.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYcomputer or cause a fire.The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.Battery Removal CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer. CAUTION: Before removing or replacing the battery, turn off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locatorwireless switch iconDell Wi-Fi Catcher Network Locator icon$

$10 About Your ComputerFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\about.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYUse the wireless switch to enable or disable wireless network devices and the Wi-Fi Catcher Network Locator to locate networks. For information about connecting to the Internet, see "Connecting to the Internet" on page 14.$

Template Last Updated - 2/7/2007 Setting Up Your Computer 11DELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYSetting Up Your ComputerQuick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable. NOTE: Some devices may not be included if you did not order them. NOTE: Use only Dell provided power AC adapters, types PA-12 Family or PA-20 Family. Use of any other adapter may reduce system performance or damage system.1Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet. 2Connect the network cable.

$12 Setting Up Your ComputerFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY3Connect USB devices, such as a mouse or keyboard. 4Connect IEEE 1394 devices, such as a DVD player. 5Open the computer display and press the power button to turn on the computer.$

$Setting Up Your Computer 13FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer.6Connect to the Internet. See "Connecting to the Internet" on page 14 for more information. 1 Internet service 2 cable or DSL modem3 wireless router 4 laptop with wired connection5 laptop with wireless connection12312345$

$14 Setting Up Your ComputerFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYConnecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular phone service for setup instructions.Setting Up Your Internet ConnectionTo set up an Internet connection with a desktop shortcut provided by your ISP:1Save and close any open files, and exit any open programs.2Double-click the ISP icon on the Microsoft® Windows® desktop.3Follow the instructions on the screen to complete the setup.If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the appropriate section below. NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. NOTE: Have your ISP information ready. If you do not have an ISP, consult the Connect to the Internet wizard.Microsoft® Windows Vista® Operating System 1Save and close any open files, and exit any open programs.2Click the Windows Vista Start button → Control Panel3Under Network and Internet, click Connect to the Internet.4In the Connect to the Internet window, click either Broadband (PPPoE) or Dial-up, depending on how you want to connect:• Choose Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth® wireless technology connection.• Chose Dial-up if you will use a dial-up modem or ISDN.$

$Setting Up Your Computer 15FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.5Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.Microsoft Windows® XP1Save and close any open files, and exit any open programs.2Click Start→ Internet Explorer→ Connect to the Internet.3In the next window, click the appropriate option:• If you do not have an ISP, click Choose from a list of Internet service providers (ISPs).• If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.• If you have a setup CD, click Use the CD I got from an ISP.4Click Next.If you selected Set up my connection manually in step 3, continue to step 5. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP.5Click the appropriate option under How do you want to connect to the Internet?, and click Next.6Use the setup information provided by your ISP to complete the setup.Transferring Information to a New ComputerMicrosoft® Windows Vista® Operating System1Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer.2In the User Account Control dialog box, click Continue.3Click Start a new transfer or Continue a transfer in progress.4Follow the instructions provided on the screen by the Windows Easy Transfer wizard.$

$16 Setting Up Your ComputerFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYMicrosoft Windows® XPWindows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer. NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries.For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media. This media is optional and may not be included with certain computers.To prepare a new computer for the file transfer:1Open the Files and Settings Transfer Wizard: click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2When the Files and Settings Transfer Wizard welcome screen appears, click Next.3On the Which computer is this? screen, click New Computer→ Next.4On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD→ Next.5When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.To copy data from the old computer:1On the old computer, insert the Windows XP Operating System media.2On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.3Under What do you want to do?, click Transfer files and settings→ Next.$

$Setting Up Your Computer 17FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY4On the Which computer is this? screen, click Old Computer→ Next.5On the Select a transfer method screen, click the transfer method you prefer.6On the What do you want to transfer? screen, select the items you want to transfer and click Next.After the information has been copied, the Completing the Collection Phase screen appears.7Click Finish.To transfer data to the new computer:1On the Now go to your old computer screen on the new computer, click Next.2On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next.The wizard applies the collected files and settings to your new computer.3On the Finished screen, click Finished, and restart the new computer.Running the Files and Settings Transfer Wizard Without the Operating System MediaTo run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media. To create a wizard disk, use your new computer with Windows XP and perform the following steps:1Open the Files and Settings Transfer Wizard: click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard.2When the Files and Settings Transfer Wizard welcome screen appears, click Next.3On the Which computer is this? screen, click New Computer→ Next.4On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→ Next.5Insert the removable media, such as a writable CD, and click OK.$

$18 Setting Up Your ComputerFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY6When the disk creation completes and the Now go to your old computer message appears, do not click Next.7Go to the old computer.To copy data from the old computer:1On the old computer, insert the wizard disk, and click Start→ Run.2In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK.3On the Files and Settings Transfer Wizard welcome screen, click Next.4On the Which computer is this? screen, click Old Computer→ Next.5On the Select a transfer method screen, click the transfer method you prefer.6On the What do you want to transfer? screen, select the items you want to transfer and click Next.After the information has been copied, the Completing the Collection Phase screen appears.7Click Finish.To transfer data to the new computer:1On the Now go to your old computer screen on the new computer, click Next.2On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen.The wizard reads the collected files and settings and applies them to your new computer.When all of the settings and files have been applied, the Finished screen appears.3Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?).$

$Setting Up Your Computer 19FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries.$

$20 Setting Up Your ComputerFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\setting.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY$

$Specifications 21FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\specs.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYSpecifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.ProcessorProcessor type Intel® Core™2 Duo ULV processorL1 cache 32 KB per instruction, 32-KB data cache per coreL2 cache 3 MBExternal bus frequency 800 MHzSystem InformationChipset Intel SFF chipset Data bus width 64 bitsDRAM bus width dual-channel (2) 64-bit busesProcessor address bus width 36 bitsFlash EPROM 4 MBGraphics bus internalPCI bus 32 bitsExpressCardExpress Card connector ExpressCard slot (USB and PCI Express-based interfaces)Cards supported 34-mm ExpressCards$

$22 SpecificationsFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\specs.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYSecure Digital (SD) Memory Card ReaderCards supported SD, SDIO, SD HC, Mini SD MMC, MMC+, Mini MMCMemoryMemory module connector one user-accessible SODIMM socketMemory module capacities 1 GB, 2 GB, 4 GB5-GB capableMemory type DDR3 SODIMMMinimum memory 1 GB (onboard memory)Maximum memory 5-GB capable (Windows Vista® only)Smart CardRead/write capabilities reads and writes to all ISO 7816 1/2/3/4 microprocessor cards (T=0, T=1)Cards supported 3 V and 5 VProgram technology supported Java cardsInterface speed 9600–115,200 bpsEMV level level 1 certifiedWHQL certification PC/SCCompatibility compatible within a PKI environmentInsert/eject cycles certified for up to 100,000 cyclesPorts and ConnectorsAudio microphone/stereo line-in connector, stereo headphone/speakers connectorMini-Card one dedicated half Mini-Card slot for WLANone dedicated full Mini-Card slot for WWAN/GPSNetwork adapter RJ-45 port$

$Specifications 23FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\specs.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYUSB, eSATA two 4-pin USB 2.0-compliant connectorsNOTE: One USB connector can be used as an eSATA connector.Video 15-hole VGA connectorIEEE 1394 4-pin miniE-Dock standard E-Dock connector for devices such as E-Dock advanced port replicators and expansion stationsE-Port standard E-Port connectorCommunicationsNetwork adapter 10/100/1000 Ethernet LAN on system boardWireless internal WLAN, WWAN, and Bluetooth® wireless support (if optional cards are purchased)Video Video type: integrated on system board, hardware acceleratedData busintegrated videoVideo controllerIntel Extreme GraphicsVideo memory up to 256 MB (shared)AudioAudio type two-channel High Definition Audio (Azalia) Audio controller IDT 92HD71B codecStereo conversion 24-bit (analog-to-digital and digital-to-analog)Interfaces:InternalHigh Definition Audio (Azalia) codecExternalmicrophone/stereo line-in connector, stereo headphones/speakers connectorPorts and Connectors (continued)$

$24 SpecificationsFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\specs.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYSpeaker one 4-ohm speakerInternal speaker amplifier 2-W channel into 4 ohmsVolume controls volume control buttons, program menusDisplayType (active-matrix TFT) WXGAActive X/Y 261.12 x 163.2Dimensions:Height261.12 mm (10.28 inches)Width163.2 mm (6.43 inches)Diagonal307.34 mm (12.1 inches)Maximum resolution 1280 x 800 at 262 K colorsRefresh rate 60 Hz (40 Hz in ADBL mode)Operating angle 0° (closed) to 160°Viewing angles:Horizontal40/40°Vertical15/30°Pixel pitch:WXGA0.204Power Consumption (panel with backlight) (typical):WXGA3.0 W (max)KeyboardNumber of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan)Layout QWERTY/AZERTY/KanjiAudio (continued)$

$Specifications 25FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\specs.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYTouch PadX/Y position resolution (graphics table mode)240 cpiSize:Width73.0-mm (2.9-inch) sensor-active area Height42.9-mm (1.7-inch) rectangleTrack StickX/Y position resolution (graphics table mode) 250 count/sec @ 100 gfSize protrudes 0.5 mm higher than surrounding keycapsBatteryType 4-cell: 28 Whr/14.8V6-cell: 58 Whr/11.1VSlice: 48 Whr/11.1VDimensions:4 cellDepth210 mm (8.27 inches)Height18 mm (0.71 inches)Width46.5 mm (1.83 inches)6 cellDepth210 mm (8.27 inches)Height23.2 mm (0.91 inches)Width68.5 mm (2.7 inches)SliceDepth__ mm (__ inches)Height__ mm (__ inches)$

$26 SpecificationsFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\specs.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYWeight __ kg (__ lb) (4 cell)__ kg (__ lb) (6 cell)__ kg (__ lb) (slice)Voltage 11.1 VDC (6-cell, slice)14.8 VDC (4-cell)Charge time (approximate):Computer offapproximately 1 hour to 80% capacityapproximately 2 hours to 100% capacityOperating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. Life span (approximate) 300 charge/discharge cyclesTemperature range:Operating0° to 35°C (32° to 95°F)Storage–40° to 60°C (–40° to 140°F)Coin-cell battery CR-2032AC AdapterInput voltage 100–240 VACInput current (maximum) 0.8 AInput frequency 50–60 HzOutput current 3.1 A (maximum at 10ms pulse); 2.31 A (continuous)Output power 45 W or higherRated output voltage 19.5 +/–1.0 VDCDimensions:Height15 mm (0.59 inches) Width89 mm (3.5 inches) Depth63.5 mm (2.5 inches) Battery (continued)$

$Specifications 27FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\specs.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYTemperature range:Operating0° to 35°C (32° to 95°F) Storage–40° to 65°C (–40° to 149°F)Fingerprint Reader (Optional)Type UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technologyPhysicalHeight 19.95–26.82 mm (0.79–1.06 inches)Width 290.6 mm–296.6 mm (11.44–11.68 inches)Depth 204 mm–226 mm (8.03–8.9 inches)Weight (entry configuration) 1 kg (2.2 lb) EnvironmentalTemperature range:Operating0° to 35°C (32° to 95°F)Storage–40° to 65°C (–40° to 149°F)Relative humidity (maximum):Operating10% to 90% (noncondensing)Storage5% to 95% (noncondensing)Maximum vibration (using a random-vibration spectrum that simulates user environment):Operating0.66 GRMSStorage1.3 GRMSMaximum shock (measured within head-parked position and a 2-ms half-sine pulse):Operating143 GAC Adapter (continued)$

$28 SpecificationsFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\specs.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYStorage163 GAltitude (maximum):Operating–15.2 to 3048 m (–50 to 10,000 ft)Storage–15.2 to 10,668 m (–50 to 35,000 ft)Environmental (continued)$

Template Last Updated - 2/7/2007 Troubleshooting Tips 29DELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYTroubleshooting Tips CAUTION: Always unplug your computer from the electrical outlet before opening the cover. NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com.Using the Hardware Troubleshooter1Click the Windows Vista Start button , and click Help and Support.2Ty p e hardware troubleshooter in the search field and press <Enter> to start the search.3In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.Tips• If a device does not work, ensure that the device is properly connected.• If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.• If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s).• If an error message occurs in a program, see the program documentation.Power Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance.IF THE POWER LIGHT IS OFF —The computer is either turned off or is not receiving power.• Reseat the power cable in the power connector on the back of the computer and the electrical outlet.

$30 Troubleshooting TipsFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\trouble.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY• Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.• Ensure that any power strips being used are plugged into an electrical outlet and are turned on.• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.• Ensure that the main power cable and front panel cable are securely connected to the system board.IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING —• Ensure that the display is connected and powered on.• If the display is connected and powered on, see in your Service Manual on support.dell.com.IF THE POWER LIGHT IS BLINKING BLUE —The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.ELIMINATE INTERFERENCE —Some possible causes of interference are:• Power, keyboard, and mouse extension cables• Too many devices connected to the same power strip• Multiple power strips connected to the same electrical outletCHECK THE BATTERY STATUS LIGHT —To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.Memory Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance.IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.$

$Troubleshooting Tips 31FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\trouble.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY• See the software documentation for minimum memory requirements. If necessary, install additional memory.• Reseat the memory modules to ensure that your computer is successfully communicating with the memory.• Run the Dell Diagnostics (see "Dell Diagnostics" on page 33).IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —• Reseat the memory modules to ensure that your computer is successfully communicating with the memory.• Ensure that you are following the memory installation guidelines.• Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Specifications" on page 33.• Run the Dell Diagnostics (see "Dell Diagnostics" on page 33).Lockups and Software Problems NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.The computer does not start upENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLETA program stops respondingEND THE PROGRAM —1Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager, and click the Applications tab.2Click to select the program that is no longer responding, and click End Task.A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.$

$32 Troubleshooting TipsFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\trouble.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYCHECK THE SOFTWARE DOCUMENTATION —If necessary, uninstall and then reinstall the program.A program is designed for an earlier Microsoft® Windows® operating systemRUN THE PROGRAM COMPATIBILITY WIZARD —1Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.2In the welcome screen, click Next.3Follow the instructions on the screen.A solid blue screen appearsTURN THE COMPUTER OFF —If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 6 seconds (until the computer turns off), and then restart your computer. Other software problemsCHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION —• Ensure that the program is compatible with the operating system installed on your computer.• Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.Dell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.$

$Troubleshooting Tips 33FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\trouble.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYDell Support UtilityThe Dell Support Utility provides self-support information, software updates, and health scans of your computing environment. Access the Dell Support Utility from the icon on the taskbar, or from the Start menu.If the Dell Support icon does not appear in your taskbar:1Click Start→ All Programs→ Dell Support→ Dell Support Settings.2Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen.Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.Starting the Dell Diagnostics From Your Hard Drive1Ensure that the computer is connected to a working electrical outlet.2Turn on (or restart) your computer.3When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the start menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen.Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer.1Attach an external CD/DVD drive or the Media Slice if not already present.$

$34 Troubleshooting TipsFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\trouble.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY2Insert the Drivers and Utilities media.3Shut down and restart the computer.When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer starts according to the devices specified in the system setup program.4When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>.5Select the Boot from CD-ROM option from the menu that appears and press <Enter>.6Ty p e 1 to start the CD menu and press <Enter> to proceed.7Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version that is appropriate for your computer.8When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen$

$Reinstalling Software 37FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\software.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYReinstalling SoftwareDriversIdentifying Drivers1Locate the list of devices for your computer.aClick the Windows Vista Start button™ , and right-click Computer.bClick Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.2Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 67).Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer. If you install drivers obtained from other sources, your computer might not work correctly.Returning to a Previous Device Driver Version1Click the Windows Vista Start button , and right-click Computer.2Click Properties→ Device Manager.$

$38 Reinstalling SoftwareFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\software.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.3Right-click the device for which the new driver was installed and click Properties.4Click the Drivers tab→ Roll Back Driver.If Device Driver Rollback does not resolve the problem, use System Restore (see "Restoring Your Operating System" on page 69) to return your computer to the operating state that existed before you installed the new driver.Using the Drivers and Utilities MediaBefore using the Drivers and Utilities media, try the following:• Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 67)• Microsoft System Restore (see "Using Microsoft® Windows® System Restore" on page 70)1With the Windows desktop displayed, insert your Drivers and Utilities media. If this is your first time using the Drivers and Utilities media, go to step 2. If not, go to step 5.2When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file.3When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer.4When you see the Windows desktop, reinsert the Drivers and Utilities media.5At the Welcome Dell System Owner screen, click Next.The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window.$

$Reinstalling Software 39FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\software.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY6Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, that driver is not required by your operating system, or you must find the drivers that came with the specific device.Manually Reinstalling Drivers 1Click the Windows Vista Start button , and right-click Computer.2Click Properties→ Device Manager. NOTE: The User Account Control window appears. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.3Double-click the type of device for which you are installing the driver (for example, Audio or Video).4Double-click the name of the device for which you are installing the driver.5Click the Driver tab→ Update Driver→ Browse my computer for driver software.6Click Browse and browse to the location to which you previously copied the driver files.7Click the name of the driver→ OK→ Next.8Click Finish and restart your computer.Restoring Your Operating SystemYou can restore your operating system in the following ways:• Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.• Dell Factory Image Restore returns your hard drive to the same operating state as when you purchased the computer. The program deletes all data on the hard drive and removes any programs installed after you received the computer. • If you received the Operating System media with your computer, you can use it to restore your operating system. However, using the Operating System media deletes all data on the hard drive.$

$40 Reinstalling SoftwareFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\software.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYUsing Microsoft® Windows® System Restore NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.Starting System Restore1Click Start .2In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.3Click Next and follow the remaining prompts on the screen.Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.1Click Start .2In the Start Search box, type System Restore and press <Enter>.3Click Undo my last restoration and click Next.Using Dell Factory Image Restore NOTICE: Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. Using Dell Factory Image Restore permanently deletes all data (for example, documents, spreadsheets, e-mail messages, digital photos, and music files) on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using Dell Factory Image Restore. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.1Turn on the computer. 2When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options window.3Select Repair Your Computer.$

$Reinstalling Software 41FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\software.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYThe System Recovery Options window appears.4Select a keyboard layout and click Next.5To access the recovery options, log on as a local user. 6To access the command prompt, type administrator in the User name field, then click OK.7Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.8On the Dell Factory Image Restore welcome screen, click Next.The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.9Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.The restore process begins and may take 5 or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. 10Click Finish to restart the computer.Using the Operating System MediaBefore reinstalling the operating system, try the following:• Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 67)• Microsoft System Restore (see "Using Microsoft® Windows® System Restore" on page 70) NOTICE: Before performing the installation, back up all data files from your primary hard drive to another media. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. The Dell Drivers and Utilities media contains drivers that were installed at the time you ordered your computer.$

$42 Reinstalling SoftwareFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\software.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY NOTE: Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer.Reinstalling Windows NOTE: The reinstallation process can take 1 to 2 hours to complete.1Save and close any open files and exit any open programs.2Insert the Operating System media.3If the Install Windows message appears, click Exit.4Restart the computer, and when the DELL logo appears, press <F12> immediately.If you wait too long and the operating system logo appears, wait until you see the Microsoft® Windows® desktop; then, restart your computer and try again.5When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.This selection changes the boot sequence for one time only.6Press any key to Boot from CD-ROM, and follow the instructions on the screen to complete the installation.7Reinstall the device drivers, virus protection program, and other software.$

$Finding Information 47FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\findinfo.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYFinding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.Document/Media/Label ContentsService Tag/Express Service Code The Service Tag/Express Service Code is located on your computer.• Use the Service Tag to identify your computer when you use support.dell.com or contact support.• Enter the Express Service Code to direct your call when contacting supportNOTE: Your Service Tag/Express Service Code is located on your computer.Drivers and Utilities MediaThe Drivers and Utilities media is a CD or DVD that may have shipped with your computer.• A diagnostic program for your computer• Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com.• Notebook System Software (NSS)Operating System MediaThe Operating System media is a CD or DVD that may have shipped with your computer.Reinstall your operating system$

$48 Finding InformationFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\findinfo.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYSafety, Regulatory, Warranty, and Support DocumentationThis type of information may have shipped with your computer. For additional regulatory information, see the Regulatory Compliance Homepage on www.dell.com at the following location: www.dell.com/regulatory_compliance.• Warranty information• Terms and Conditions (U.S. only)• Safety instructions• Regulatory information• Ergonomics information• End User License AgreementService ManualThe Service Manual for your computer can be found at support.dell.com.• How to remove and replace parts• How to configure system settings• How to troubleshoot and solve problemsDell Technology GuideThe Dell Technology Guide is available at support.dell.com.• About your operating system• Using and maintaining devices• Understanding technologies such as RAID, Internet, Bluetooth® wireless technology, e-mail, networking, and more.Dell BlackTop™ Reader Help FileThe Dell BlackTop Reader Help file is available on your hard drive.• Overview of Dell BlackTop Reader• How to set up, configure, and use the application• Frequently Asked QuestionsDell™ Systems Management Administrator's Guide The Dell Systems Management Administrator's Guide is available at support.dell.com.• About Intel® Active Management Technology (iAMT), including overview, features, setup, and configuration information.• Location of drivers for iAMT. Microsoft® Windows® License LabelYour Microsoft Windows License is located on your computer.• Provides your operating system product key.Document/Media/Label Contents$

$Getting Help 49FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\help.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYGetting HelpObtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer.If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:1See "Troubleshooting Tips" on page 29 for information and procedures that pertain to the problem your computer is experiencing.2See "Dell Diagnostics" on page 33 for procedures on how to run Dell Diagnostics.3Fill out the "Diagnostics Checklist" on page 54.4Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 50 for a more extensive list of Dell Support online.5If the preceding steps have not resolved the problem, see "Contacting Dell" on page 55. NOTE: Call Dell Support from a telephone at or near the affected computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 50.$

$50 Getting HelpFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\help.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.Technical Support and Customer ServiceDell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.To contact Dell's support service, see "Before You Call" on page 52, and then see the contact information for your region or go to support.dell.com.DellConnect™DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.Online ServicesYou can learn about Dell products and services at the following websites:www.dell.comwww.dell.com/ap (Asian/Pacific countries only)www.dell.com/jp (Japan only)www.euro.dell.com (Europe only)www.dell.com/la (Latin American and Caribbean countries)www.dell.ca (Canada only)You can access Dell Support through the following websites and e-mail addresses:• Dell Support websites:support.dell.comsupport.jp.dell.com (Japan only)support.euro.dell.com (Europe only)$

$Getting Help 51FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\help.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY• Dell Support e-mail addresses:mobile_support@us.dell.comsupport@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only)apsupport@dell.com (Asian/Pacific countries only)• Dell Marketing and Sales e-mail addresses:apmarketing@dell.com (Asian/Pacific countries only)sales_canada@dell.com (Canada only)• Anonymous file transfer protocol (FTP):ftp.dell.com – log in as user anonymous, and use your e-mail address as your passwordAutoTech ServiceDell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their laptop and desktop computers.When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 55.Automated Order-Status ServiceTo check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 55.Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip available when you call. For the telephone number to call for your region, see "Contacting Dell" on page 55.$

$52 Getting HelpFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\help.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYProduct InformationIf you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 55.Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.For the telephone number to call for your region, see "Contacting Dell" on page 55. Include a copy of the invoice and a letter describing the reason for the return.2Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 54), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Contacting Dell" on page 55).3Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit.4Pack the equipment to be returned in the original (or equivalent) packing materials.You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).$

$Getting Help 53FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\help.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYRemember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 54). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. CAUTION: Before working inside your computer, follow the safety instructions in the documentation that shipped with your computer.$

$54 Getting HelpFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\help.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYDiagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back or bottom of the computer):Express Service Code:Return Material Authorization Number (if provided by Dell support technician):Operating system and version:Devices:Expansion cards:Are you connected to a network? Yes NoNetwork, version, and network adapter:Programs and versions:See your operating system documentation to determine the contents of the system’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.Error message, beep code, or diagnostic code:Description of problem and troubleshooting procedures you performed:$

$Getting Help 55FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\help.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLYContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:1Visit support.dell.com, and verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 2Click Contact Us on the left side of the page, and select the appropriate service or support link based on your need.3Choose the method of contacting Dell that is convenient for you.$

$56 Getting HelpFILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\help.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08 - FOR PROOF ONLY$

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\bookIX.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08FOR PROOF ONLYIndex 57IndexBbatteryremoval, 9CconnectingAC adapter, 11IEEE 1394 devices, 12Internet, 14network, 13network cable, 11USB devices, 12contacting Dell, 49, 55DDellcontacting, 49, 55software updates, 36Support Utility, 36technical support and customer service, 50Technical Update Service, 35Dell Diagnostics, 31starting from the Drivers and Utilities media, 31starting from your hard drive, 31Dell Factory Image Restore, 42Dell Technology Guide, 48Dell Wi-Fi Catcher Network Locator, 9DellConnect, 50diagnosticsDell, 31documentation, 47Dell Technology Guide, 48Service Manual, 48drivers, 37Drivers and Utilities media, 47identifying, 37reinstalling, 38returning to a previous version, 38Drivers and Utilities media, 38, 47Dell Diagnostics, 31EEnd User License Agreement (EULA), 48ergonomics information, 48Express Service Code, 47$

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\bookIX.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08FOR PROOF ONLYIndex 58FFiles and Settings Transfer Wizard, 15finding information, 47IInternetconnecting, 14setting up, 14Wi-Fi Catcher Network Locator, 9wireless switch, 9Llicense label, 48MmediaDrivers and Utilities, 47operating system, 47memorytroubleshooting, 33Nnetworksconnecting, 13overview, 13Wi-Fi Catcher Network Locator, 9wireless switch, 9Notebook System Software, 47Ooperating systemDell Factory Image Restore, 42media, 44reinstalling, 47System Restore, 40Operating System media, 47operating system product key, 48Pphone numbers, 55powerpower light conditions, 32troubleshooting, 32problemsrestore to previous state, 41Rregulatory information, 48reinstallingdrivers and utilities, 38software, 37SS.M.A.R.T, 30$

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\bookIX.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08FOR PROOF ONLYIndex 59safety information, 48Service Manual, 48Service Tag, 47setupcomputer, 11Internet, 14quick setup, 11softwareproblems, 34reinstalling, 37troubleshooting, 34-35updates, 35specificationsAC adapter, 26all, 21audio, 23battery, 25communications, 23display, 24environmental, 27fingerprint reader, 26keyboard, 24memory, 22physical, 27ports and connectors, 22processor, 21smart card, 22system information, 21touch pad, 24track stick, 25video, 23support, 49contacting Dell, 55DellConnect, 50online services, 50regional, 50technical support and customer service, 50support information, 48System Restore, 40-41TTerms and Conditions, 48transferring information to a new computer, 15troubleshooting, 29, 48blue screen, 35computer not responding, 34Dell Diagnostics, 31memory, 33power, 32power light conditions, 32program crashes, 34programs and Windows compatibility, 34restore to previous state, 40-41software, 34-35tips, 32Uupdatessoftware and hardware, 35$

$FILE LOCATION: C:\Windchill Projects\Mini_Cooper\SQRG\A00\EN\Source\bookIX.fmDELL CONFIDENTIAL – PRELIMINARY 6/12/08FOR PROOF ONLYIndex 60Vviewback, 8front, 7Wwarranty information, 48Wi-Fi Catcher Network Locator, 9Windows License label, 48Windows VistaDell Factory Image Restore, 42Device Driver Rollback, 38Program Compatibility wizard, 34reinstalling, 47returning to a previous device driver version, 38System Restore, 40-41Windows XPDevice Driver Rollback, 38Files and Settings Transfer Wizard, 15reinstalling, 47returning to a previous device driver version, 38setting up Internet connection, 15System Restore, 40-41wizardsFiles and Settings Transfer Wizard, 15Program Compatibility wizard, 34$

Novatel Wireless NRMUNDP-1D UNDP-1PCI EXPRESS MINI CARD User Manual book

Novatel Wireless, Inc. UNDP-1PCI EXPRESS MINI CARD book

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