OBSERVA Telecom SQO14 POE ROUTER User Manual 2AI24QCI4NU Quick Start Guide
OBSERVA Telecom POE ROUTER 2AI24QCI4NU Quick Start Guide
User Manual
LTE CPE SQI4N4 Quick Start Guide FCC ID: 2AI24QCI4NU FCC ID: 2AI24SQO14 Issue 01 Date 2016‐08 Contents About This Document ............................................................................................................... 2 Device Panel .............................................................................................................................. 3 What You Need ......................................................................................................................... 3 How It Works ............................................................................................................................. 4 Set Up the Hardware ................................................................................................................. 5 5.1 Choose a Location ......................................................................................................... 5 5.2 Insert a SIM Card to the Slot ......................................................................................... 6 5.3 Outdoor (SQO14) LED Behavior .................................................................................... 7 5.4 Connect the SQO14 to the QCI4NU .............................................................................. 8 5.5 Connect the QCI4NU ..................................................................................................... 8 5.6 Mount the SQO14 ......................................................................................................... 9 5.6.1 Pole mounting ................................................................................................... 9 Connect to the Internet .......................................................................................................... 11 Wireless ................................................................................................................................... 13 7.1 Turn the Wireless On or off ......................................................................................... 13 Troubleshooting ...................................................................................................................... 14 8.1 Power LED ................................................................................................................... 14 8.2 RESET Button ............................................................................................................... 14 8.3 LTE LED ........................................................................................................................ 15 8.4 Wi‐Fi LED ..................................................................................................................... 15 8.5 ETHERNET 1‐4 LEDs ..................................................................................................... 16 FCC Regulations ....................................................................................................................... 17 1 About This Document The document will serve as a quick start guide for LTE device model SQI4N4. The SQI4N4 includes two o parts, an indoor unit and d an outdoorr unit. Please see followingg matrixshow ws for detailed info ormation. LTE CPE SQI4N4 Indoo or Unit FCC ID: 2A AI24QCI4NU Model: QCI4NU Outd door Unit FCC ID: 2A AI24SQO14 Model: SQO14 2 Device Pane el Figure 2‐1 QCI4N NU Rear Panel. Figure 2‐1 NU Front Paneel. Figure 2‐2 QCI4N Figure 2‐2 3 What You Need Ensu ure that you have everything required to t properly set up your deevice. SQO14 QCI4NU POW WER SUPPLY Etherrnet CABLE 4 How It I Worrks Figure 4‐1 LAN an nd WAN. Figure 4‐1 1. 2. 3. 4. The SQO14 connects to the t LTE netwo ork. The SQO14 is connected to the QCI4N NU. The QCI4NU U functions ass a LAN & Wi‐‐Fi access gatteway. The QCI4NU Ualso serves as a telephone adapter. This Quick Start Guide showss you how to set up your SQO14 and QCI4NUin orrder to access the Internet. 5 Set Up the Hardware CAUTION Before you begin, ensure that you are familiar with all safety and accident prevention procedures necessary for working at heights and with electricity. Do NOT install the SQO14 during a lightning storm. 5.1 Choose a Location The SQO14 can be mounted on a pole or antenna mast or on a wall using the supplied bracket mount. Choose a mounting point that is sturdy enough to hold the SQO14, even during high winds. When choosing a location to install the SQO14, remember that the SQO14’s front panel should point towards your service provider’s nearest base station. You do not need to be able to see the base station from the SQO14’s position. However, if you experience difficulties with signal reception, a Line of Sight (LoS) connection may prSQO14ce better results. It is suggested that you transport the SQO14 to its intended installation location in its original protective packaging. 5.2 Inssert a SIM M Card to t the Slot CAUTION Makke sure the SQO14 is turn ned off before you insert your SIM carrd. It is recom mmended to NOT conn nect the PoE cable you do this step. Ottherwise, the SIM card maay be damageed. Step p 1 Remove th he cover from m the SQO14.. Figure 5‐1 Removve the cover. Figure 5‐2 Step p 2 Insert you ur SIM card. Figure 5‐2 Insert SIM Card. Figure 5‐1 p 3 Align and put the cover to protect itt in the SQO1 14. Step 5.3 Outdoor (SQO14) LED Behavior When set up the Outdoor Unit, the LED will have the following behavior. CPE State Description LED Behavior Power On Power supply normal Power LED on Detect with no After CPE power on, Power LET and three signal SIM card detecting no SIM card strength LEDs blinking together, the frequency is 2 times per second. Scanning the Scanning the LTE network LTE network Network The first signal strength LED blinking CPE is authenticating Authentication Two signal strength LEDs blinking Getting IP CPE getting IP address from Three signal strength LEDs Address LTE network blinking Signal Strength Signal strength is weak Only first signal strength LED weak Signal Strength on, the other two off Signal strength is good Two signal strength LEDs on Signal strength is strong Three signal strength LEDs on Firmware CPE starting the firmware The first four LEDs blinking Upgrading upgrading alternately LAN connected With local LAN connected LAN LED indicator flashing good Signal Strength strong LED illustration 5.4 Con nnect th he SQO1 14 to the e QCI4NU Lay a CAT5e Etheernet cable (n not included) from your intended QCII4NU location n to our intended SQO O14 location. The maximum distance of thee CAT5e cablee is limited to 100 meters. Signal attenuatio on may result if you use cable extenderrs to cover a greater distan nce. If yo ou intend to use cable tiees or other methods to secure the caable, do not ttighten them m yet. Leavve the cable lo oose until aftter you finish installing the e QCI4NU and d SQO14. To co onnect the CA AT5e Etherneet cable: Step p 1 Open the cover of SQO O14 by take of the screws on the housin ng. Step p 2 Feed the end e of the CA AT5e Etherneet cable throu ugh the rubbeer, and conneect the end of o the cable to the SQO14. p 3 Put the co over on the SQ QO14 housing and twist the screw. Step 5.5 Con nnect th he QCI4N NU Figure 5‐3QCI4NU U Hardware Connections. Figure 5‐2 NOTTE: Make suree you have inserted your SIM S card into the SQO14. Step 1 Connect the CAT5e Ethernet cable which is already connected to the SQO14 to the QCI4NU’s RJ‐45 PoE port. CAUTION Do not connect a computer or a switch directly to the QCI4NU’s PoE port due to the high PoE power. Step 2 Connect the supplied power adapter to the QCI4NU. The POWER LED shines a steady green once connected. Step 3 Connect the included Ethernet cable from the computer to one of the QCI4NU’s ETHERNET ports. Step 4 Connect an analog phone to the PHONE port to use VoIP. The PHONE LTE should light on. 5.6 Mount the SQO14 See the installation instructions to mount the SQO14 correctly. 5.6.1 Pole mounting Pole diameter type: The mounting pole diameter is Φ25 and Φ45MM; If the pole diameter is less thanΦ30, you need to add a C-type ring to make sure the device can be mounted on the pole. The specific mounting steps are as follows: 1. Using a screwdriver to loosen the metal hose clamps,through the terminal equipment mounting hole, the metal hose clamps and the pole is fixed; Figure 5‐3 pole typemounting A 2. Using a screwdriver to lock the metal hose clamps, fixed terminal equipment.(Using software to enable terminal equipment aligned in the direction of the base station, achieve the best effect.) Using a screwdriver to lock the metal hose clamps Figure 5‐4 pole typemounting B Note :(terminal equipment cable outlet must be installed downward direction.) 3. If the diameter of pole between 25mm and 30mm, it’s needed to use the rubber C-type ring to add the diameter of the pole. Figure 5‐5C-type ring 6 Connect to the Internet Step 1 Open a web browser and enter the URL http://192.168.100.1 of indoor unit Step 2 Enter the default Username and Password. Click Login. (Fields are case‐sensitive.) Figure 6‐1 Login Screen. Figure 6‐1 NOTE If the login screen does not open, make sure internet browser’s proxy settings disabled. Your computer should also be set to get an IP address automatically from the LTE Router DHCP Server, 192.168.100.100 to 254. Figure 6‐2 Main Screen Figure 6‐2 hat it If the LTE Signal Bar & Internet Icons locaated above off the page arre grayed outt, it means th cann not acquire LTTE Signal. To check signal, go to Netwo ork Menu Figure 6‐3 Network Figure 6‐3 If the SINR is below 10db, replanning or repositioning of the outdoor (SQO14) antenna is required. Note: SINR threshold parameters is ≥10 db 7 Wireless 7.1 Turn the Wireless On or off Step 1The WIFI is set to default as ON. Step 2You can also press the WIRELESS On/Off button for one second and release it. 8 Troub bleshoo oting Use this section if you have prroblems with h your LTE Devvice. 8.1 Pow wer LED Figure 9‐1 Powerr LED Symbol Figure 8‐1 on Table 9‐1 Power LED Definitio LED COLO OR STATUS DESC CRIPTION PWR Blue OFF No Po ower Supply Stead dy On Poweer on If the power LED is off, pleasee check. p 1 Power adaapter MUST be b plugged in nto device. Step Step p 2 If the prob blem still perssists, device hardware com mponent or power adapteer may be defeective, please contact yourr local vendor. 8.2 RES SET Buttton Figure 9‐2 RESET Button Figure 8‐2 To reeset the deviice to defaultt, press the RESET button until the power LED beggins to blink. Then checck the other LEDs. Baseed on the following defin nitions of thee other LEDss, it can diaggnose if there’s any hardware defeect. 8.3 LTE LED Figure 9‐3 LTE LED Symbol Figure 8‐3 Table 9‐2 LTE LED Definition LED COLOR STATUS DESCRIPTION LTE Blue Steady On In LTE network Blinking LTE scan, connect, complete LTE connectivity OFF No access in LTE network If the LTE LED is off or blinking continuously, please check: Step 1PoE cable MUST be connected between QCI4NU and SQO14 device. Step 2 Re‐power on the QCI4NU device. Step 3Wait until the LED indicator steadies. Step 4 If the problem still persists, device hardware component may be defective, please contact our technical support. 8.4 WiFi LED Figure 9‐4 WIFI LED Symbol Figure 8‐4 Table 9‐3 WLAN LED Definition LED COLOR STATUS DESCRIPTION WIFI Blue OFF WLAN function disable Blinking Data transmission through WLAN Steady On WLAN function enable If the WIFI LED is off, please check: WIFI: Enable wireless function and all configuration parameters MUST be correct. See the WIFI configuration for more information. 8.5 ETHERNET 14 LEDs Figure 9‐6 ETHERNET 1~3 LEDs Symbol Figure 8‐5 Table 9‐5 ETHERNET 1‐3 LEDs Definition LED COLOR STATUS DESCRIPTION LAN1~LAN3 Green Steady On Ethernet connection is normal Blinking Ethernet interface data being transmitted OFF Ethernet connection is not established Steady On WAN connection is normal Blinking WAN interface data being transmitted OFF WAN connection is not established WAN/POE Green If the LED is off , please check: Step 1 The LAN cable MUST be connected between device and PC. Step 2 NIC function on the PC MUST be enabled. Step 3 If the problem still persists, device hardware component may be defective, please contact your local vendor. LTE Outdoor CPE User Guide Index Getting Started .......................................................................................................................... 5 1.1 Welcome to the CPE .................................................................................................. 5 1.2 Computer Configuration Requirements .................................................................... 5 1.3 Logging In to the Web Management Page ................................................................ 5 Overview ................................................................................................................................... 6 2.1 Viewing the System Information ............................................................................... 6 2.2 Viewing the Device Information ............................................................................... 7 2.3 Viewing CPU Usage ................................................................................................... 7 2.4 Viewing Memory Usage ............................................................................................ 8 2.5 Viewing 4G Status ..................................................................................................... 8 2.6 Viewing LAN Status ................................................................................................... 9 2.7 Viewing Throughput Statistics .................................................................................. 9 2.8 Viewing Device List ................................................................................................... 9 Network Setting ...................................................................................................................... 10 3.1 Network Mode ........................................................................................................ 10 3.2 4G Setting ................................................................................................................ 10 3.2.1 Setting Connect Method ................................................................................. 11 3.2.2 Setting Frequency (Earfcn) .............................................................................. 12 3.3 APN Management ................................................................................................... 13 3.4 PIN Management .................................................................................................... 13 3.4.1 Viewing the Status of the USIM Card .............................................................. 14 3.4.2 Enabling PIN Verification ................................................................................. 14 3.4.3 Disabling PIN Verification ................................................................................ 14 3.4.4 Verifying the PIN.............................................................................................. 14 3.4.5 Changing the PIN ............................................................................................. 15 3.4.6 Setting Automatic Verification of the PIN ....................................................... 15 3.4.7 Verifying the PUK ............................................................................................ 15 3.5 SIM Lock .................................................................................................................. 16 3.6 DMZ Settings ........................................................................................................... 16 3.7 Static Route ............................................................................................................. 17 3.7.1 Add Static Route .............................................................................................. 17 3.7.2 Modify Static Route ......................................................................................... 17 3.7.3 Delete Static Route .......................................................................................... 18 3.8 LAN Setting .............................................................................................................. 18 3.8.1 Setting LAN Host Parameters .......................................................................... 18 3.8.2 Configuration the DHCP Server ....................................................................... 18 3.8.3 Bundled Address List ....................................................................................... 19 Security ................................................................................................................................... 20 4.1 Setting Firewall ........................................................................................................ 20 4.2 MAC Filtering .......................................................................................................... 20 4.2.1 Enabling MAC Filter ......................................................................................... 21 4.2.2 Disabling MAC Filter ........................................................................................ 21 5 4.2.3 Setting Allow access network within the rules ................................................ 21 4.2.4 Setting Deny access network within the rules ................................................ 21 4.2.5 Adding MAC Filtering rule ............................................................................... 22 4.2.6 Modifying MAC Filtering rule .......................................................................... 22 4.2.7 Deleting MAC Filtering rule ............................................................................. 22 4.3 IP Filtering ............................................................................................................... 22 4.3.1 Enabling IP Filtering......................................................................................... 23 4.3.2 Disabling IP Filtering ........................................................................................ 23 4.3.3 Setting Allow access network outside the rules .............................................. 23 4.3.4 Setting Deny access network outside the rules ............................................... 24 4.3.5 Adding IP Filtering rule .................................................................................... 24 4.3.6 Modifying IP Filtering rule ............................................................................... 24 4.3.7 Deleting IP Filtering rule.................................................................................. 24 4.4 URL Filtering ............................................................................................................ 25 4.4.1 Enabling URL Filtering ..................................................................................... 25 4.4.2 Disabling URL Filtering .................................................................................... 25 4.4.3 Adding URL Filtering list .................................................................................. 25 4.4.4 Modify URL Filtering list .................................................................................. 26 4.4.5 Deleting URL Filtering list ................................................................................ 26 4.5 Port Forwarding....................................................................................................... 26 4.5.1 Adding Port Forwarding rule ........................................................................... 26 4.5.2 Modifying Port Forwarding rule ...................................................................... 27 4.5.3 Deleting Port Forwarding rule ......................................................................... 27 4.6 Access Restriction .................................................................................................... 28 4.6.1 Add Access Restriction .................................................................................... 28 4.6.2 Modify Access Restriction ............................................................................... 28 4.6.3 Delete Access Restriction ................................................................................ 28 4.7 UPnP ........................................................................................................................ 29 VPN Setting ............................................................................................................................. 29 System ..................................................................................................................................... 30 6.1 Maintenance ........................................................................................................... 30 6.1.1 Radio ............................................................................................................... 30 6.1.2 Restart ............................................................................................................. 31 6.1.3 Reset ................................................................................................................ 31 6.1.4 Download Configuration File........................................................................... 31 6.1.5 Upload Configuration File ............................................................................... 31 6.2 Version Manager ..................................................................................................... 32 6.2.1 Viewing Version Info ....................................................................................... 32 6.2.2 Version Upgrade .............................................................................................. 32 6.3 FTP auto upgrade .................................................................................................... 33 6.4 TR069 ...................................................................................................................... 34 6.5 Date & Time ............................................................................................................ 35 6.6 DDNS ....................................................................................................................... 36 6.7 Diagnosis ................................................................................................................. 37 7 6.7.1 Ping .................................................................................................................. 37 6.7.2 Traceroute ....................................................................................................... 38 6.8 Port Mirror .............................................................................................................. 39 6.9 Syslog....................................................................................................................... 39 6.9.1 Local ................................................................................................................ 40 6.9.2 Network ........................................................................................................... 40 6.10 WEB setting ............................................................................................................. 41 6.11 Account ................................................................................................................... 42 6.12 Logout ..................................................................................................................... 42 FAQs ........................................................................................................................................ 43 1 Getting Started 1.1 Welcome to the CPE In this document, the LTE (Long Term Evolution) CPE (customer premises equipment) will be replaced by the CPE. Carefully read the following safety symbols to help you use your CPE safely and correctly: Additional information Optional methods or shortcuts for an action Potential problems or conventions that need to be specified 1.2 Computer Configuration Requirements For optimum performance, make sure your computer meets the following requirements. Item Requirement CPU Pentium 500 MHz or higher Memory 128 MB RAM or higher Hard disk 50 MB available space Operating system Microsoft: Windows XP, Windows Vista, or Windows 7 Mac: Mac OS X 10.5 or higher Display resolution 1024 x 768 pixels or higher Browser Internet Explorer 7.0 or later Firefox 3.6 or later Opera 10 or later Safari 5 or later Chrome 9 or later 1.3 Logging In to the Web Management Page Use a browser to log in to the web management page to configure and manage the CPE. The following procedure describes how to use a computer running Windows XP and Internet Explorer 7.0 to log in to the web management page of the CPE. 1. Connect the CPE properly. 2. Launch Internet Explorer, enter http://192.168.1.1 in the address bar, and press Enter. As shown in Figure 1‐1. Figure 1‐1 3. Enter the user name and password, and click Log In. You can log in to the web management page after the password is verified. As shown in Figure 1‐2. Figure 1‐2 The default user name and password are both admin. If you want to check the details of the CPE, please use the super user login the CPE, the username and password both are administrator. To protect your CPE from unauthorized access, change the password after your first login. The CPE supports diagnostic function. If you encounter problems, please contact customer service for the specific using method. To ensure your data safety, it is recommended that you turn on the firewall, and conserve your login and FTP password carefully. 2 Overview 2.1 Viewing the System Information To view the System Information, perform the following steps: 1. Choose Overview; 2. In the System Information area, view the system status, such as Running time and Online time. As shown in Figure 2‐1. Figure 2‐1 2.2 Viewing the Device Information To view the Device Information, perform the following steps: 1. Choose Overview; 2. In the Device Information area, view the device information, such as Product name, Software version, Firmware version, Bootrom version, CPE SN, IMEI, IMSI,LTE support band and Module SN . As shown in Figure 2‐2. Figure 2‐2 2.3 Viewing CPU Usage To view the Device Information, perform the following steps: 1. Choose Overview; 2. In the CPU Usage area, view the cpu usage information, such as Current cpu usage, Max cpu usage, Min cpu usage. As shown in Figure 2‐3. Figure 2‐3 2.4 Viewing Memory Usage To view the Device Information, perform the following steps: 1. Choose Overview; 2. In the Memory Usage area, view the memory usage information, such as Total memory, Current memory usage, Max memory usage and Min memory usage. As shown in Figure 2‐4. Figure 2‐4 2.5 Viewing 4G Status To view the Device Information, perform the following steps: 1. Choose Overview; 2. In the 4G Status area, view the information about lte network, such as USIM card status, Connect Status, Network mode, Operator information, Signal Strength indicator, DL&UL MCS, DNS Server and APN information. As shown in Figure 2‐5. Figure 2‐5 2.6 Viewing LAN Status To view the Device Information, perform the following steps: 1. Choose Overview; 2. In the LAN Status area, view the lan status, such as Mac address, IP address and Subnet mask. As shown in Figure 2‐6. Figure 2‐6 2.7 Viewing Throughput Statistics To view the Device Information, perform the following steps: 1. Choose Overview; 2. In the Throughput Statistics area, view the throughput statistics, such as APN throughput and LAN throughput. 3. In this area, also you can choose and click the button Reset to empty the throughput statistics. As shown in Figure 2‐7. Figure 2‐7 2.8 Viewing Device List To view the Device Information, perform the following steps: 1. Choose Overview; 2. In the Device List area, view the device information which connect to the CPE, such as Device name, Mac address, IP address and Lease time. As shown in Figure 2‐8. Figure 2‐8 3 Network Setting 3.1 Network Mode To set the network mode, perform the following steps: 1. Choose Network >Network Mode; 2. In the Network Mode area, select a mode between Route and Bridge; 3. Click Submit. As shown in Figure 3‐1. Figure 3‐1 3.2 4G Setting To set the LTE Network, perform the following steps: 1. Choose Network >4G Setting; 2. In the 4G Setting area, you can configure the lte network 3. In the 4G Setting area, you can also view the network information such as frequency, DL&UL MCS, RSRP, RSRQ, CINR, SINR, TxPower, Cell ID, PCI, MCC and MNC. As shown in Figure 3‐2. Figure 3‐2 3.2.1 Setting Connect Method To set the lte network connect method, perform the following steps: 1. Choose Network >4G Setting; 2. In the 4G Setting area, you can set the connect method; 3. There are two methods to connect the lte network , it is needed to choose a method between Auto and Manual, if you want to auto connect to the lte network you should choose the Auto, otherwise you should choose Manual; 4. Click Submit. As shown in Figure 3‐3. Figure 3‐3 3.2.1.1 Manual Connect Network To manual connect the network, perform the following steps: 1 Choose Network >4G Setting; 2 Set the Connect Method to Manual; 3 Click PLMN to scan the network and select a network you want to connect. If you don’t want to use this function, it will auto select a network to connect. 4 If you want to connect to the LTE network, you should click connect button to connect the network, otherwise you can click the button Disconnect to disconnect from lte network. As shown in Figure 3‐4. Figure 3‐4 3.2.1.2 Setting Scan Mode To set the lte network scan mode, perform the following steps: 1 choose Network>4G Setting; 2 In the lte setting area, you can set the scan mode; 3 You can choose full mode or a band the CPE supported. 4 Click Submit. As shown in Figure 3‐5. Figure 3‐5 3.2.2 Setting Frequency (Earfcn) To set the frequency, perform the following steps: 1 Choose Network >4G Setting. 2 In the lte setting area, click to set the frequency. 3 In the Frequency Setting area, you can choose a band, then click Add list to choose a Earfcn Number. 4 Click Submit. As shown in Figure 3‐6. Figure 3‐6 3.3 APN Management To set and manage APN, perform the following steps: 1 Choose Network>APN Management. 2 In the APN Management area, you can set the APN. 3 Choose a APN number which you want to set. 4 In the APN Setting area you can set the APN parameters, such as enable or disable the apn, apn name, username, password and so on. 5 If you want set a APN as default gateway, you should check that is enabled. 6 Click Submit. As shown in Figure 3‐7. Figure 3‐7 3.4 PIN Management To manage the PIN, you can perform the following operations on the PIN Management page: Enable or disable the PIN verification. Verify the PIN. Change the PIN. Set automatic verification of the PIN. As shown in Figure 3‐8. Figure 3‐8 3.4.1 Viewing the Status of the USIM Card To view the status of the USIM card, perform the following steps: 1 Choose Network >PIN Management. 2 View the status of the USIM card in the USIM card status field. 3.4.2 Enabling PIN Verification To enable PIN verification, perform the following steps: 1 Choose Network >PIN Management. 2 Set PIN verification to Enable. 3 Enter the PIN (4 to 8 digits) in the Enter PIN box. 4 Click Submit. 3.4.3 Disabling PIN Verification To disable PIN verification, perform the following steps: 1 Choose Network >PIN Management. 2 Set PIN verification to Disable. 3 Enter the PIN (4 to 8 digits) in the Enter PIN box. 4 Click Submit. 3.4.4 Verifying the PIN If PIN verification is enabled but the PIN is not verified, the verification is required. To verify the PIN, perform the following steps: 1 Choose Network >PIN Management. 2 Enter the PIN (4 to 8 digits) in the PIN box. 3 Click Submit. 3.4.5 Changing the PIN The PIN can be changed only when PIN verification is enabled and the PIN is verified. To change the PIN, perform the following steps: 1 Choose Network>PIN Management. 2 Set PIN verification to Enable. 3 Set Change PIN to Enable. 4 Enter the current PIN (4 to 8 digits) in the PIN box. 5 Enter a new PIN (4 to 8 digits) in the New PIN box. 6 Repeat the new PIN in the Confirm PIN box. 7 Click Submit. 3.4.6 Setting Automatic Verification of the PIN You can enable or disable automatic verification of the PIN. If automatic verification is enabled, the CPE automatically verifies the PIN after restarting. This function can be enabled only when PIN verification is enabled and the PIN is verified. To enable automatic verification of the PIN, perform the following steps: 1. Choose Network > PIN Management. 2. Set Pin verification to Enable. 3. Set Remember my PIN to Enable. 4. Click Submit. 3.4.7 Verifying the PUK If PIN verification is enabled and the PIN fails to be verified for three consecutive times, the PIN will be locked. In this case, you need to verify the PUK and change the PIN to unlock it. To verify the PUK, perform the following steps: 1. Choose Network> PIN Management. 2. Enter the PUK in the PUK box. 3. Enter a new PIN in the New PIN box. 4. Repeat the new PIN in the Confirm PIN box. 5. Click Submit. 3.5 SIM Lock If you want to connect a specify network, and the CPE can’t connect other network, you can set a SIM lock. To set the SIM lock, perform the following steps: 1. Choose Network>SIM Lock. 2. Enter the MCC (3 digits) in the MCC box. 3. Enter the MNC (2 digits) in the MNC box. 4. Click Submit. As shown in Figure 3‐9. Figure 3‐9 3.6 DMZ Settings If the demilitarized zone (DMZ) is enabled, the packets sent from the WAN are directly sent to a specified IP address on the LAN before being discarded by the firewall. To set DMZ, perform the following steps: 1. Choose Network > DMZ Settings. 2. Set DMZ to Enable. 3. (Optional) Set ICMP Redirect to Enable. 4. Set Host address. This IP address must be different from the IP address set on the LAN Host Settings page, but they must be on the same network segment. 5. Click Submit. As shown in Figure 3‐10. Figure 3‐10 3.7 Static Route 3.7.1 Add Static Route To add a static route, perform the following steps: 1. Choose Network>Static Route. 2. 3. 4. 5. 6. Click Add list. Set the Dest IP address and Subnet mask. Select a Interface from the drop‐down list. If you select LAN as the interface, you need set a LAN IP addess. Click Submit. As shown in Figure 3‐11. Figure 3‐11 3.7.2 Modify Static Route To modify a access restriction rule, perform the following steps: 1. Choose Network>Static Route. 2. Choose the item to be modified, and click Edit. 3. Repeat steps 3 through 5 in the previous procedure. 4. Click Submit. 3.7.3 Delete Static Route To delete a static route, perform the following steps: 1. Choose Netwok>Static Route. 2. Choose the item to be deleted, and click Delete. 3.8 LAN Setting 3.8.1 Setting LAN Host Parameters By default, the IP address is 192.168.1.1 with a subnet mask of 255.255.255.0. You can change the host IP address to another individual IP address that is easy to remember. Make sure that IP address is unique on your network. If you change the IP address of the CPE, you need to access the web management page with the new IP address. As shown in Figure 3‐12. Figure 3‐12 To change the IP address of the CPE, perform the following steps: 1 Choose Network>LAN Setting. 2 In the LAN Host Settings area, set IP address and subnet mask. 3 In the DHCP Setting area, set the DHCP server to Enable. 4 Click Submit. 3.8.2 Configuration the DHCP Server DHCP enables individual clients to automatically obtain TCP/IP configuration when the server powers on.You can configure the CPE as a DHCP server or disable it.When configured as a DHCP server, the CPE automatically provides the TCP/IP configuration for the LAN clients that support DHCP client capabilities. If DHCP server services are disabled, you must have another DHCP server on your LAN, or each client must be manually configured. To configure DHCP settings, perform the following steps: 1. Choose Network> LAN Setting. 2. Set the DHCP server to Enable. 3. Set Start IP address. This IP address must be different from the IP address set on the LAN Host Settings area, but they must be on the same network segment. 4. Set End IP address. This IP address must be different from the IP address set on the LAN Host Settings area, but they must be on the same network segment. 5. Set Lease time. Lease time can be set to 1 to 10,080 minutes. It is recommended to retain the default value. 6. Click Submit. 3.8.3 Bundled Address List You can bind an IP address to a device based on its MAC address. The device will receive the same IP address each time it accesses the DHCP server. For example, you can bind an IP address to an FTP server on the LAN. As shown in Figure 3‐13. Figure 3‐13 To add an item to the setup list, perform the following steps: 1. Choose Network> LAN Setting. 2. Click Add list. 3. Set the MAC address and IP Address. 4. Click Submit. To modify an item in the setup list, perform the following steps: 1. Choose Network> LAN Setting. 2. Choose the item to be modified, and click Edit. 3. Set the MAC address and IP Address. 4. Click Submit. To delete an item in the setup list, perform the following steps: 1. Choose Network > LAN Setting. 2. Choose the item to be deleted, and click Delete. 4 Security 4.1 Setting Firewall This page describes how to set the firewall. If you enable or disable the firewall, you can modify the configuration. To set the firewall, perform the following steps: 1. 2. 3. Choose Security>Firewall. Choose Enable or Disable to modify the configuration. Click Submit. As shown in Figure 4‐1. Figure 4‐1 If you choose enable the firewall, you can modify the configuration about firewall, such as Mac filter, IP filter, URL filter and so on. If you choose disable, you can’t modify any configurations about the firewall. 4.2 MAC Filtering This page enables you to configure the MAC address filtering rules. As shown in Figure 4‐2. Figure 4‐2 4.2.1 Enabling MAC Filter To enable MAC address filter, perform the following steps: 1. Choose Security>MAC Filtering 2. Set MAC filtering to Enable. 3. Click Submit. 4.2.2 Disabling MAC Filter To disable MAC address filter, perform the following steps: 1. Choose Security>MAC Filtering 2. Set MAC filtering to Disable. 3. Click Submit. 4.2.3 Setting Allow access network within the rules To set allow access network within the rules, perform the following steps: 1. Choose Security>MAC Filtering. 2. Set Allow access network within the rules. 3. Click Submit. 4.2.4 Setting Deny access network within the rules To set deny access network within the rules, perform the following steps: 1. Choose Security>MAC Filtering. 2. Set Deny access network within the rules. 3. Click Submit. 4.2.5 Adding MAC Filtering rule To add a MAC filtering rule, perform the following steps: 1. Choose Security>MAC Filtering. 2. Click Add list. 3. Set MAC address. 4. Click Submit. 4.2.6 Modifying MAC Filtering rule To modify a MAC address rule, perform the following steps: 1. Choose Security>MAC Filtering. 2. Choose the rule to be modified, and click Edit. 3. Set MAC address. 4. Click Submit. 4.2.7 Deleting MAC Filtering rule To delete a MAC address filter rule, perform the following steps: 1. Choose Security>MAC Filtering. 2. Choose the rule to be deleted, and click Delete. 4.3 IP Filtering Data is filtered by IP address. This page enables you to configure the IP address filtering rules. As shown in Figure 4‐3. Figure 4‐3 4.3.1 Enabling IP Filtering To enable IP Filtering, perform the following steps: 1. Choose Security>IP Filtering. 2. Set IP Filtering Enable. 3. Click Submit. 4.3.2 Disabling IP Filtering To disable IP Filtering, perform the following steps: 1. Choose Security>IP Filtering. 2. Set IP Filtering Disable. 3. Click Submit. 4.3.3 Setting Allow access network outside the rules To set allow access network, perform the following steps: 1. Choose Security>IP Filtering. 2. Set Allow access network outside the rules. 3. Click Submit. 4.3.4 Setting Deny access network outside the rules To set allow access network, perform the following steps: 1. Choose Security>IP Filtering. 2. Set Deny access network outside the rules. 3. Click Submit. 4.3.5 Adding IP Filtering rule Add an IP address filtering rule, perform the following steps: 1. Choose Security>IP Filtering. 2. Click Add list. 3. Set Service. 4. Set Protocol. 5. In the Source IP Address Range box, enter the source IP address or IP address segment to be filtered. 6. In the Source port range box, enter the source port or port segment to be filtered. 7. In the Destination IP Address Range box, enter the destination IP address or IP address segment to be filtered. 8. In the Destination port Range box, enter the destination port or port segment to be filtered. 9. In the Status box, choose a status the rule will be executed. 10. Click Submit. 4.3.6 Modifying IP Filtering rule To modify an IP filtering rule, perform the following steps: 1. Choose Security > IP Filtering. 2. Choose the rule to be modified, and click Edit. 3. Repeat steps 3 through 9 in the previous procedure. 4. Click Submit. 4.3.7 Deleting IP Filtering rule To delete an IP address filtering rule, perform the following steps: 1. Choose Security > IP Filtering. 2. Choose the rule to be deleted, and click Delete. 4.4 URL Filtering Data is filtered by uniform resource locator (URL). This page enables you to configure URL filtering rules. As shown in Figure 4‐4. Figure 4‐4 4.4.1 Enabling URL Filtering To enable URL Filtering, perform the following steps: 1. Choose Security>URL Filtering. 2. Set URL Filtering to Enable. 3. Click Submit. 4.4.2 Disabling URL Filtering To disable URL Filtering, perform the following steps: 1. Choose Security>URL Filtering. 2. Set URL Filtering to Disable. 3. Click Submit. 4.4.3 Adding URL Filtering list To add a URL filtering list, perform the following steps: 1. Choose Security>URL Filtering. 2. Click Add list. 3. Set URL. 4. Click Submit. 4.4.4 Modify URL Filtering list To modify a URL filtering rule, perform the following steps: 1. Choose Security>URL Filtering. 2. Choose the rule to be modified, and click Edit. 3. Set URL address. 4. Click Submit. 4.4.5 Deleting URL Filtering list To delete a URL list, perform the following steps: 1. Choose Security>URL Filtering. 2. Choose the item to be deleted, and click Delete. 4.5 Port Forwarding When network address translation (NAT) is enabled on the CPE, only the IP address on the WAN side is open to the Internet. If a computer on the LAN is enabled to provide services for the Internet (for example, work as an FTP server), port forwarding is required so that all accesses to the external server port from the Internet are redirected to the server on the LAN. As shown in Figure 4‐5. Figure 4‐5 4.5.1 Adding Port Forwarding rule To add a port forwarding rule, perform the following steps: 1. 2. Choose Security > Port Forwarding. Click Add list. 3. Set Service. 4. Set Protocol. 5. Set Remote port range. The port number ranges from 1 to 65535. 6. Set Local host. This IP address must be different from the IP address that is set on the LAN Host Settings page, but they must be on the same network segment. 7. Set Local port. The port number ranges from 1 to 65535. 8. Click Submit. 4.5.2 Modifying Port Forwarding rule To modify a port forwarding rule, perform the following steps: 1. Choose Security > Port Forwarding. 2. Choose the item to be modified, and click Edit. 3. Repeat steps 3 through7 in the previous procedure. 4. Click Submit. 4.5.3 Deleting Port Forwarding rule To delete a port forwarding rule, perform the following steps: 1. Choose Security > Port Forwarding. 2. Choose the item to be deleted, and click Delete. 4.6 Access Restriction Figure 4‐6 4.6.1 Add Access Restriction To add a access restriction rule, perform the following steps: 1. Choose Security>Access Restriction. 2. Click Add list. 3. Set Access Restriction to Enable. 4. Set Access Restriction Name. 5. Set Device MAC address or IP address. 6. Set Weekdays and time. 7. Click Submit. 4.6.2 Modify Access Restriction To modify a access restriction rule, perform the following steps: 1. Choose Security>Access Restriction. 2. Choose the item to be modified, and click Edit. 3. Repeat steps 4 through 6 in the previous procedure. 4. Click Submit. 4.6.3 Delete Access Restriction To delete a access restriction rule, perform the following steps: 1. Choose Security>Access Restriction. 2. Choose the item to be deleted, and click Delete. 4.7 UPnP On this page, you can enable or disable the Universal Plug and Play (UPnP) function. To enable UPnP, perform the following steps: 1. 2. 3. Choose Security > UPnP. Set UPnP to Enable. Click Submit. As shown in Figure 4‐7. Figure 4‐7 5 VPN Setting This function enables you to connect the virtual private network (VPN). To connect the VPN, perform the following steps: 1. Choose VPN Setting. 2. In the VPN Setting area, enable VPN. 3. Select a protocol from Protocol drop‐down list. 4. Enter Username and Password. 5. Click Submit. 6. You can view the status in VPN Status area. As shown in Figure 5‐1. Figure 5‐1 6 System 6.1 Maintenance Figure 6‐1 6.1.1 Radio To switch the radio, perform the following steps: 1. Choose System>Maintenance. 2. Click ON/OFF to switch radio. 6.1.2 Restart This function enables you to restart the CPE. Settings take effect only after the CPE restarts. To restart the CPE, perform the following steps: 1. Choose System>Maintenance. 2. Click Restart. The CPE then restarts. 6.1.3 Reset This function enables you to restore the CPE to its default settings. To restore the CPE, perform the following steps: 1. Choose System>Maintenance. 2. Click Reset. The CPE is then restored to its default settings. 6.1.4 Download Configuration File You can download the existing configuration file to back it up. To do so: 1. Choose System>Maintenance. 2. Click Download on the Maintenance page. 3. In the displayed dialog box, select the save path and name of the configuration file to be backed up. 4. Click Save. The procedure for file downloading may vary with the browser you are using. 6.1.5 Upload Configuration File You can upload a backed up configuration file to restore the CPE. To do so: 1. Choose System>Maintenance. 2. Click Browse on the Maintenance page. 3. In the displayed dialog box, select the backed up configuration file. 4. Click Open. 5. The dialog box choses. In the box to be right of Configuration file, the save path and name of the backed up configuration file are displayed. 6. Click Upload. The CPE uploads the backed up configuration file. The CPE then automatically restarts. 6.2 Version Manager This function enables you to upgrade the software version of the CPE to the latest version. It is recommended that you upgrade the software because the new version, certain bugs have been fixed and the system stability is usually improved. 6.2.1 Viewing Version Info To view the version info, perform the following steps: 1. Choose System>Version Manager. 2. In the Version Info area, you can view the product name and software version. As shown in Figure 6‐2. Figure 6‐2 6.2.2 Version Upgrade To perform an upgrade successfully, connect the CPE to your computer through a network cable, save the upgrade file on the computer, and make sure the CPE is not connected to anything other than a power adapter and the computer. To perform an upgrade, perform the following steps: 1. Choose System>Version Manager. 2. In the Version Upgrade area, click Browse. In the displayed dialog box, select the target software version file. 3. Click Open. The dialog box choses. The save path and name of the target software version file are displayed in the Update file field. 4. Click Submit. 5. The software upgrade starts. After the upgrade, the CPE automatically restarts and runs the new software version. As shown in Figure 6‐3. During an upgrade, do not power off the CPE or disconnect it from the computer. Figure 6‐3 6.3 FTP auto upgrade To perform a ftp auto upgrade successfully, make sure the CPE is connected to the Internet. As shown in Figure 6‐4. Figure 6‐4 To perform a ftp auto upgrade, perform the following steps: 1. Choose System>FTP auto upgrade. 2. Enable FTP auto upgrade. 3. If you want to check new firmware after connect to Internet, you need to enable the item of Check new firmware after connect to Internet. 4. Set a ftp address to the Upgrade folder box. 5. Set Version file. 6. Set User name and Password. 7. Set the Interval of checking new firmware. 8. Set Start time. 9. Set Random time. 10. Click Submit. The CPE will automatically upgrade according to the setting. During an upgrade, do not disconnect the power supply or operate the CPE. 6.4 TR069 TR‐069 is a standard for communication between CPEs and the auto‐configuration server (ACS). If your service provider uses the TR069 automatic service provision function, the ACS automatically provides the CPE parameters. If you set the ACS parameters on both the CPE and ACS, the network parameters on the CPE are automatically set using the TR‐069 function, and you do not need to set other parameters on the CPE. As shown in Figure 6‐5. Figure 6‐5 To configure the CPE to implement the TR‐069 function, perform the following steps: 1. Choose System>TR‐069 Settings. 2. Set acs URL source. There are two methods, such as URL and DHCP. 3. In the ACS URL box, enter the ACS URL address. 4. Enter ACS user name and password for the CPE authentication. To use the CPE to access the ACS, you must provide a user name and password for authentication. The user name and the password must be the same as those defined on the ACS. 5. If you set Periodic inform to Enable, set Periodic inform interval. 6. Set connection request user name and password. 7. Click Submit. 6.5 Date & Time You can set the system time manually or synchronize it with the network. If you select Sync from network, the CPE regularly synchronizes the time with the specified Network Time Protocol (NTP) server. If you enable daylight saving time (DST), the CPE also adjusts the system time for DST. As shown in 6‐6. Figure 6‐6 To set the date and time, perform the following steps: 1. Choose System > Date & Time. 2. Select Set manually. 3. Set Local time or click Sync to automatically fill in the current local system time. 4. Click Submit. To synchronize the time with the network, perform the following steps: 1. Choose System > Date & Time. 2. Select Sync from network. 3. From the Primary NTP server drop‐down list, select a server as the primary server for time synchronization. 4. From the Secondary NTP server drop‐down list, select a server as the IP address of the secondary server for time synchronization. 5. If you don’t want to use other NTP server, you need to enable Optional ntp server, and set a server IP address. 6. Set Time zone. 7. Click Submit. To set DST, perform the following steps: 1. Choose System>Date&Time. 2. Set DST enable. 3. Set Start Time and End Time. 4. Click Submit. The CPE will automatically provide the DST time based on the time zone. 6.6 DDNS Dynamic Domain Name Server (DDNS) service is used to map the user's dynamic IP address to a fixed DNS service. As shown in Figure 6‐7. Figure 6‐7 To configure DDNS settings, perform the following steps: 1. Choose System > DDNS. 2. Set DDNS to Enable. 3. In Service provider, choose DynDNS.org or oray.com. 4. Enter Domain name and Host name. For example, if the domain name provided by your service provider is test.customtest.dyndns.org, enter customtest.dyndns.org as Domain name, and test as Host name. 5. Enter User name and Password. 6. Click Submit. 6.7 Diagnosis If the CPE is not functioning correctly, you can use the diagnosis tools on the Diagnosis page to preliminarily identify the problem so that actions can be taken to solve it. 6.7.1 Ping If the CPE fails to access the Internet, run the ping command to preliminarily identify the problem. To do so: 1. Choose System>Diagnosis. 2. In the Method area, select Ping. 3. Enter the domain name in the Target IP or domain field, for example, www.google.com. 4. Set Packet size and Timeout. 5. Set Count. 6. Click Ping. Wait until the ping command is executed. The execution results are displayed in the Results box. As shown in Figure 6‐8. Figure 6‐8 6.7.2 Traceroute If the CPE fails to access the Internet, run the Traceroute command to preliminarily identify the problem. To do so: 1. Choose System>Diagnosis. 2. In the Method area, select Traceroute. 3. Enter the domain name in the Target IP or domain field. For example, www.google.com. 4. Set Maximum hops ad Timeout. 5. Click Traceroute. Wait until the traceroue command is executed. The execution results are displayed in the Results box. As shown in Figure 6‐9. Figure 6‐9 6.8 Port Mirror This function enables you to monitor or analysis the data flow of one or more network interface. As shown in Figure 6‐10. Figure 6‐10 To enable the Port Mirror, perform the following steps: 1. Choose System>Port Mirror. 2. Set Port Mirror to Enable. 3. From the WAN interface drop‐down list, select an interface. 4. In the Forward IP address box, enter the IP address. 5. Click Submit. 6.9 Syslog The syslog record user operations and key running events. 6.9.1 Local To set the syslog to local, perform the following steps: 1. Choose System>Syslog. 2. In the Setting area, set the method to Local. 3. In the Level drop‐down list, select a log level. 4. Click Submit. Viewing local syslog To view the local syslog, perform the following steps: 1. In the Keyword box, set a keyword. 2. Click Pull, the result box will display. As shown in Figure 6‐11. Figure 6‐11 6.9.2 Network To set the syslog to network, perform the following steps: 1. Choose System>Syslog. 2. In the Setting area, set the method to Network. 3. In the Level drop‐down list, select a log level. 4. In the Forward IP address box, set a IP address. 5. Click Submit. As shown in Figure 6‐12. Figure 6‐12 The syslog will transmit to some client to display through network. 6.10WEB setting To configure the parameters of WEB, perform the following steps: 1. Choose System>WEB Setting. 2. Set HTTP enable. If you set HTTP disable, you will can’t login the web management page with the HTTP protocol. 3. Set HTTP port. If you want to change the login port, you can set a new port in the box, the default HTTP port is 80. 4. Set HTTPS enable. If you want to login the web management page with the HTTPS protocol, you need to enable the HTTPS. 5. If you want to login the web management page form the WAN, you need to Enable Allowing login from WAN. 6. Set the HTTPS port. 7. Set Refresh time. 8. Set Session timeout. 9. Click Submit. As shown in Figure 6‐13. Figure 6‐13 6.11Account This function enables you to change the login password of the user. After the password changes, enter the new password the next time you login. As shown in Figure 6‐14. Figure 6‐14 To change the password, perform the following steps: 1. Choose System>Account. 2. Select the user name, if you want to change the password of normal user, you need to set Enable User enable. 3. Enter the current password, set a new password ,and confirm the new password. 4. New password and Confirm password must contain 5 to 15 characters. 5. Click Submit. 6.12Logout To logout the web management page, perform the following steps: 1. Choose System and click Logout 2. It will back to the login page. 7 FAQs The POWER indicator does not turn on. Make sure that the power cable is connected properly and the CPE is powered on. Make sure that the power adapter is compatible with the CPE. Fails to Log in to the web management page. Make sure that the CPE is started. Verify that the CPE is correctly connected to the computer through a network cable. If the problem persists, contact authorized local service suppliers. The CPE fails to search for the wireless network. Check that the power adapter is connected properly. Check that the CPE is placed in an open area that is far away from obstructions, such as concrete or wooden walls. Check that the CPE is placed far away from household electrical appliances that generate strong electromagnetic field, such as microwave ovens, refrigerators, and satellite dishes. If the problem persists, contact authorized local service suppliers. The power adapter of the CPE is overheated. The CPE will be overheated after being used for a long time. Therefore, power off the CPE when you are not using it. Check that the CPE is properly ventilated and shielded from direct sunlight. The parameters are restored to default values. If the CPE powers off unexpectedly while being configured, the parameters may be restored to the default settings. After configuring the parameters, download the configuration file to quickly restore the CPE to the desired settings. FCC Regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/ TV technician for help. Caution : Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. The antennas must not be co‐located with other transmitter antennas.
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