OPTOELECTRONICS OPL9712 Bar Code Data Collector User Manual OPL972X en usersmanual

OPTOELECTRONICS Co., Ltd. Bar Code Data Collector OPL972X en usersmanual

Users manual

OPL972X/CRD972X   OPTICON - 1OPL 972XCRD 972XUSER'S MANUALOpticon Article Code O0220000410
 Regulatory Approvals  FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential installation.  This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica-tions. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices). FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  (1) This device may not cause harmful interference, and  (2) This device must accept any interference received, including interference that may cause undesired operation. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The antennas used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.       Channel            The Wireless Channel sets the radio frequency used for communication.  •Access Points use a fixed Channel. You can select the Channel used. This allows you to         choose a Channel which provides the least interference and best performance.  In the USA        and Canada, 11 channel are available. If using multiple Access Points,  it is better if adjacent        Access Points use different Channels to reduce interference.  • In "Infrastructure" mode, Wireless Stations normally scan all Channels, looking for an         Access Point. If more than one Access Point can be used, the one with the strongest         signal is used. (This can only happen within an ESS.)  • If using "Ad-hoc" mode (no Access Point), all Wireless stations should be set to use the        same Channel. However, most Wireless stations will still scan all Channels to see if there       is an existing "Ad-hoc" group they can join.Note:This equipment marketed in USA is restricted by firmware to only operate on 2.4G channel 1-11
2 - OPTICON   OPL972X/CRD972XLIMITED WARRANTY AND DISCLAIMERSBY OPENING THE PACKAGE OF THIS PRODUCT YOU AGREE TO BECOME BOUND BY THE LIABILITY AND WARRANTY CONDITIONS AS DESCRIBED BELOW.UNDER ALL CIRCUMSTANCES THIS MANUAL SHOULD BE READ ATTENTIVELY, BEFORE INSTALLING AND OR USING THE PRODUCT.Serial number A serial number appears on all Opticon products. This official registration number is strictly related to the device purchased. Make sure that the serial number appearing on your Opticon device has not been removed. Removing the serial number might affect the warranty conditions and liability disadvantageously, so please be strict at maintaining the label with serial number on the Opticon product.Warranty / Warranty period / LiabilityUnless otherwise agreed in a contract, all Opticon products are warranted for the period of one year after purchase, covering defects in material and workmanship. Opticon will repair or, at its opinion, replace products that prove to be defective in material or workmanship under proper use during the warranty period. Opticon will not be liable in cases where modifications are made by the customer. In such case the standard repair charge will be applicable. The standard charge for repair will also be applicable in cases where no defect is found at all. These rules also apply for products that are still under warranty. Under no circumstance will Opticon Sensors Europe, be liable for any direct, indirect, consequential or incidental damages arising out of use or inability to use both the hardware and software, even if Opticon has been informed about the possibility of such damages.PackagingWe recommend that you save all packing material, as it should be used whenever you need to transport your scanner (eg. for service). Damage caused by improper repacking is not covered by the warranty.TrademarkTrademarks used are property of their respective owners.Version 3, printed 03/2004CAUTION: This information is subject to change without prior notice. Copyright 2003, Opticon Sensors Europe B.V. All rights reserved.This manual may not, in whole or in part, be copied, photocopied, reproduced, translated or converted to any electronic or machine readable form without prior written consent of Opticon Sensors Europe.THE GENERAL USE AND FUNCTIONING OF THE BAR CODE DATA COLLECTOR TOGETHER WITH THE CRADLE IS DESCRIBED IN THIS MANUAL. THE EXACT BEHAVIOUR OF THE BAR CODE DATA COLLECTOR DEPENDS ON THE USER APPLICATION THAT IS RUNNING. FOR INSTRUCTIONS ABOUT APPLICATIONS CONSULT THE DOCUMENTATION OF THAT SOFTWARE.
OPL972X/CRD972X   OPTICON - 3CONTENTS1 INTRODUCTION .................................41.1 Unpacking............................................51.2 Detailed view .......................................61.2.1 Barcode data collector details..............61.2.2 cradle details........................................71.3 Handling instructions ...........................82 GET STARTED....................................92.1 Fix Hand strap ...................................102.2 Battery instructions ............................102.2.1 How to charge the battery..................102.2.2 How to (re)place the battery .............. 112.3 Installation instructions ......................122.3.1 Connect charging cradle....................122.3.2 Connect RS232 cradle.......................132.3.3 Connect RS232 multicradle ...............142.3.4 Connect USB to windows PC ............152.3.5 Connect RS485 multicradle network .162.4 DIP Switch settings............................172.5 Bluetooth installation..........................182.5.1 Set or search Bluetooth device address:182.5.2 Security..............................................192.6 Communication ................................. 202.6.1 RS32 interface .................................. 202.6.2 USB interface.................................... 202.6.3 multicradle single communication ..... 202.6.4 Bluetooth bar code data collector...... 203 READING BAR CODES ................... 214 TROUBLE SHOOTING ..................... 224.1 Communication malfunctioning ......... 224.2 Read operation malfunctioning ......... 234.3 Barcode data collector malfunctioning................................... 23
4 - OPTICON   OPL972X/CRD972X1 INTRODUCTIONThe bar code data collectorThe OPL972X is a range of handheld bar code data collectors, that are well suited for a variety of portable applications. Using a built-in laser scanner they can read all popular types of bar code labels at varying distances. There are several models to meet a variety in use. All models are equipped with data memory to collect the scanned data.User's applications can be downloaded to the bar code data collector to adapt it to the user's situation. As a tool to develop an application Opticon can supply a compiler and a development kit.Operating power is supplied by the rechargeable battery. For recharging there are several cradles available. A single cradle can charge one data collector. A multi cradle can charge up to 5 data collectors.For communication the IrDA interfaced models can communicate through a communication station. In common the cradle supports communication for one bar code data collector. There is also a model available that supports communication up to 5 bar code data collectors.The Bluetooth model can communicate with the SIG certified Bluetooth devices. The SPP and DUN profile are supported.The cradleThe cradle provides functionality for charging and/or communication in several combinations. The combinations are supported in different models:• Charging cradle: A charging station for the bar code data collector that charges the rechargeable battery as soon as the bar code data collector is placed.• Single cradle: A regular communication and charging station. It charges the rechargeable battery as soon as the bar code data collector is placed. Data will be transmitted to the host through RS232 or USB.• Multicradle, single communication, multiple charging: A multi cradle equipped with 5 slots to keep up to 5 data collectors. One slot supports communication, data will be transmitted to the host through RS232 or USB. All slots charges the rechargeable battery as soon as the bar code data collector is placed.• Multicradle, multiple communication, multiple charging: A multi cradle equipped with 5 slots to keep up to 5 data collectors, extended with RS485 connection. All slots have the same functionality. They charge the rechargeable battery as soon as the bar code data collector is placed. Data will be transmitted to the host through RS232 or USB. The RS485 feature enables to create a network of multicradles.1
OPL972X/CRD972X   OPTICON - 51.1 UNPACKINGWhen you remove the packing, please check for any physical damage. We recommend that you save all packing material, as it should be used whenever you need to ship your barcode data collector (eg. for service). Damage due to improper repacking is not covered by the warranty.Apart from the bar code data collector, charger or cradle, additional items might be ordered and supplied. If there are any missing parts please contact your supplier.OPL972X contents:• Bar code data collector: model applicable as supplied (A)• Battery (B)• Hand strap (C)CRD972X contents:• Cradle: model applicable as supplied (a)CRD972X accessories• Interface cable(s): model applicable as supplied, can be supplied as separate item (b)• Power supply, supplied as separate item (c)Do not remove the product label!On the back of every unit you will find a product label. This is attached by the manufacturer and includes product information and serial number. Do not remove it.ABCabc
6 - OPTICON   OPL972X/CRD972X1.2 DETAILED VIEW1.2.1 BARCODE DATA COLLECTOR DETAILSDepending on the supplied model, the following options are applicable:1.  Reading window / Optical windowFor the emission of laser beam for bar code reading / optical data transmission2.  IndicatorLED indicator or buzzer can be used to indicate results, for example bar code reading / status of communication / status of charging3.  LCD DisplayFor displaying information4.  Operating key(s) Definable by application• 1-key model: Typical use as trigger key to switch laser beam on for bar code reading• other models: Typical use of middle key as trigger key to switch laser beam on for bar code reading.Typical use of left and right key as menu scroll keys or yes/no input• keyboard: Typical use of top middle key as trigger key to switch laser beam on for bar code reading.Typically basic functions for data input, as below:   : scroll up : scroll down  + SHIFT : scroll left  + SHIFT: scroll right BS : Back space CLR : Cancel input  ENT : (Enter) to confirm input The standard appearance of the alphanumeric keys is the numeric value. Together with the SHIFT key the alpha characters appear.5.  Battery case coverFor housing battery6.  Hand strap pillarFor attaching hand strap7.  Charging contactsFor power supply from cradle to bar code data collector8.  Product labelContains product information and serial number. Do not remove it!175682431
OPL972X/CRD972X   OPTICON - 71.2.2 CRADLE DETAILSDepending on the supplied model, the following options are applicable:1.  DC input socketInput for AC power supply2.  RS 232-C socketLeft connector (RS232C-1): for connection to PC through Opticon RS232 cableRight connector (RS232C-2): for optional connection to second device 3.  USB socketFor connecting to PC, through Opticon USB cable 4.  RS 485 socketFor connection of cradle network5.  Product labelContains product information and serial number. Do not remove it!6.  DIP switchesSet parameters of the optical communication interface, do not change unnecessary.7.  Electrical contactsIf the OPL972X bar code data collector is inserted the battery will automatically be charged. 8.  Optical windowOptical communication interface for data transmission9.  LED indicatorShow current status. Read more at the installation instructions.678912123 45653
8 - OPTICON   OPL972X/CRD972X1.3 HANDLING INSTRUCTIONSTo avoid malfunctioning and to ensure years of trouble free operation, pay attention to the following:A.  Temperature conditionsUse in area's between 0 and 40 °C.Do not expose the scanner for a long time to extreme conditions - like direct sunlight, near a heater, or in a car - or in areas that are very cold, humid, moisturized or dusty. Do not expose the product to rain or water splash.Avoid temperature changes. Sudden temperature changes can cause condensation to form on the bar code data collector. Using the bar code data collector while condensation is present can cause malfunction. Always wait until the condensation clears naturally before attempting operation.B.  ShockDo not subject the product to very strong impact, do not throw or drop the bar code data collector from large heights.Do not allow a mechanical shock to the product.Do not leave the bar code data collector in an area where static charge is accumulated, or near devices where electromagnetic emission is generated.Do not place any objects on top of the bar code data collector. Do not lay the bar code data collector face down. Doing so can cause accidental operation of the key(s).C.  Use of the cradleDo not place any product other than the OPL972X-type bar code data collector in the CRD972X cradle.ADEB0  C+ 40  Coo!C
OPL972X/CRD972X   OPTICON - 9D.  Cleaning instructionsClean the reading window periodically with a soft dry cloth.Clean the exterior by wiping it with a soft, dry cloth. Do not use thinner, white spirit or other solvents. These can discolour the case and the keys and has a negative effect on the lifetime of the keys.Clean the electrical contacts of the bar code data collector and the cradle with a soft dry cloth, or cotton bud.Avoid touching the contacts The contacts must stay as clean as possible to maintain optimal charging capacity.Do not use water when cleaning the cradle. This can cause malfunction.E.  MaintenanceThere are no user-serviceable parts inside the bar code data collector or the cradle. So do not try to take it apart. The manufacturer will not be liable for any damage caused by the customer. In case of serious malfunction, please consult your supplier.2 GET STARTEDFix hand strap to bar code data collector.Use the hand strap properly to avoid drop.Read instructions in this manual.Insert battery.To be sure of proper operation, it is advised to start with a fully charged battery. First charge the bar code data collector for 8 hours.Read instructions in this manual.Place the cradle in normal office conditions.Avoid a place under strong light. Otherwise infra red communication may be disturbed.Read instructions in this manual.Use properly.Take notice that the CRD972X cradle is designed for the OPL972X bar code data collector. 2
10 - OPTICON   OPL972X/CRD972X2.1 FIX HAND STRAPInstructions1. Fix the small thin cord of the strap around the pillar of the bar code data collector. (ref. 1)2. Insert the handle cord of the strap into the thin loop in order to fix the hand strap. (ref. 2)TO AVOID DROP HOLD THE HAND STRAP AROUND THE WRIST WHEN CARRYING THE BAR CODE DATA COLLECTOR. (REF. 3)DO NOT SWING THE BAR CODE DATA COLLECTOR AROUND. (REF. 4)2.2 BATTERY INSTRUCTIONSFOLLOW THE INSTRUCTIONS FOR INSTALLING, CHARGING AND REMOVING THE BATTERIES VERY STRICTLY.WRONG USE OF BATTERIES MIGHT CAUSE SERIOUS DAMAGE TO THE BAR CODE DATA COLLECTOR OR TO THE CRADLE.THE PRODUCTS ARE NOT WARRANTED FOR DAMAGE, DEFECTS, MALFUNCTION OR LOSS OF DATA, RESULTING FROM INCORRECT USE OF BATTERIES.Never remove the battery while the bar code data collector is turned on. Doing so can cause data in the bar code data collector to be deleted. If you have data stored, make sure the data is transmitted to the host system. Use proper batteryOnly use the Opticon rechargeable battery as specified from Opticon.Insert the battery correctly. The bar code data collector may be damaged by wrong insertion. Handle properly and do not force.Use the cradle to charge batteryThe battery of Opticon can only be charged inside the bar code data collector.2.2.1 HOW TO CHARGE THE BATTERYIf the bar code data collector with the battery is placed in the cradle, the voltage and the required charging time will be automatically determined and the cradle will charge for a maximum of 8 hours. The charging procedure is fully automated.1234
OPL972X/CRD972X   OPTICON - 112.2.2 HOW TO (RE)PLACE THE BATTERYUnlock battery case cover: (ref. 1 and 2) • Unlatch the case cover by lifting first into the direction of the nose and then lift up the case. Install Opticon battery: (ref. 3.) • Remove old battery. Insert new battery as instructed on the battery. Do not use force.Lock battery case cover: (ref. 4 and 5)• Position the case cover into the savings and latch it by pressing slightly.12453
12 - OPTICON   OPL972X/CRD972X2.3 INSTALLATION INSTRUCTIONSEXERCISE CAUTION AT ALL TIMES WHEN WORKING WITH AC-POWERED EQUIPMENT.TURN OFF YOUR DEVICES BEFORE INSTALLATION.BECAUSE OF THE SPECIAL PIN-OUT OF THE CONNECTORS, USE THE CABLES SUPPLIED BY THE MANUFACTURER.When you need another cable for a certain device, that is not supplied, contact your supplier to purchase the right cable. 2.3.1 CONNECT CHARGING CRADLEStartSwitch off the power of the host computer.(ref. 1.) Choose proper placePlace the cradle in normal office conditions, avoid a place under strong light.(ref. 2.) Connect powerConnect the power supply. EndSwitch on the power of the host computer.Place the bar code data collector in the cradle.LED indicatorTypical LED indication:red: power is on 12
OPL972X/CRD972X   OPTICON - 132.3.2 CONNECT RS232 CRADLEStartSwitch off the power of the host computer.(ref. 1.) Choose proper placePlace the cradle in normal office conditions, avoid a place under strong light.(ref. 2.) Set DIP switchSet the required DIP switches for baud rate. For (default) settings notice DIP switch table in the next chapter.(ref 3.) Connect interface cableConnect the cable between the cradle and the host computer.(ref. 4.) Connect powerConnect the power supply. EndSwitch on the power of the host computer.Place the bar code data collector in the cradle.LED indicatorTypical LED indications are:red: power is onflashing green: collector sends to hostflashing yellow: host sends to collectorFOR CONNECTING A NETWORK OF CRADLES SEE RS485 DESCRIPTION.3142ON1    2    3    4    5    6
14 - OPTICON   OPL972X/CRD972X2.3.3 CONNECT RS232 MULTICRADLE StartSwitch off the power of the host computer.(ref. 1.) Choose proper placePlace the multicradle in normal office conditions, avoid a place under strong light.(ref. 2.) Set DIP switchSet the required DIP switches for baud rate. For (default) settings notice DIP switch table in the next chapter.(ref 3.) Connect interface cableConnect the cable between the multicradle and the host computer.For RS232 interface use the left RS232 connector (RS232C-1).(ref. 4.) Connect powerConnect the power supply. EndSwitch on the power of the host computer.Place the bar code data collector(s) in the multicradle.LED indicatorTypical LED indications are:red: power is onflashing green: collector sends to hostflashing yellow: host sends to collectorFOR CONNECTING A NETWORK OF MULTICRADLES SEE RS485 DESCRIPTION.3142ON1    2    3    4    5    6
OPL972X/CRD972X   OPTICON - 152.3.4 CONNECT USB TO WINDOWS PC Get USB driver• Download the USB driver from the software download section on the Opticon website.(The USB driver can be found as software for either CRD972X or OPL972X)• Place the file on your hard disk in a separate directory and unpack the contents of the file.Choose proper placePlace the cradle in normal office conditions, avoid a place under strong light.Connect interface cableConnect the cable between the cradle and the host computer.Connect powerConnect the power supply. Add New HardwareIf the wizard for new hardware is not started automatically, go to ‘Control Panel’ – ‘Add Hardware’.• Select the option to search for the best driver for your device. Browse for the directory where you put the contents of the downloaded USB driver file.• Windows should recognize the USB cradle as ‘USB High Speed Serial Converter’• Possibly (depending on Windows version) the system will ask for the ‘ftdiport.cat’ file. This can be skipped (‘Skip File’ button).• Finish the installing procedure. A message will pop-up that new hardware is found, recognized as USB Serial Port.• Possibly (depending on Windows version) the system asks to insert a disk labeled ‘FTDI USB Drivers Disk’, click on OK and in the next screen skip this action.• When the USB driver is installed, you can check on ‘Control Panel’ – (‘System’) – ‘System Properties’ (‘Hardware’) – ‘Device Manager’-menu if the ‘USB High Speed Serial Converter’ is recognized.• Check at properties for the COMport: ‘USB Serial Port (COMn). This information might be needed for application loading. Cradle installedPlace the bar code data collector in the cradleLED indicatorTypical LED indications are:red: power is onflashing green: collector sends to hostflashing yellow: host sends to collector
16 - OPTICON   OPL972X/CRD972X2.3.5 CONNECT RS485 MULTICRADLE NETWORK THIS PART DESCRIBES THE NETWORK DETAILS. FOR CONNECTION DETAILS REFER TO PREVIOUS PAGE.TAKE NOTICE OF THE NECESSARY PRECAUTIONS THAT NEEDS BE MADE TO ESTABLISH A PROPER NETWORK CONNECTION AS DESCRIBED BELOW.Connect RS232Only 1 multicradle in the network will be connected to the PC through one RS232 cable. For RS232 interface use the left RS232 connector (RS232C-1). Through this connection all multicradles can communicate to the PC.Connect RS485A maximum of 16 multicradles can be connected in a network through RS485 cables.Set DIP switch settingsFor (default) settings notice DIP switch table in the next chapter.• All multicradles in the network need to be set to RS232/RS485 connection.• All multicradles need to have the same baud rate to be set by DIP switch.• The first and the last multicradle in the network must have the termination resistors set.LED indicatorTypical LED indications are:red: power is onflashing green: collector sends to hostflashing yellow: host sends to collectorMASTERRS232/RS485 TERMINATESLAVERS232/RS485 SLAVERS232/RS485 TERMINATEON1    2    3    4    5    6
OPL972X/CRD972X   OPTICON - 172.4 DIP SWITCH SETTINGSOpen the cover of the DIP switches on the bottom of the cradle in order to reach the DIP switches. • Turn the DIP switch ON by moving it upwards.• Turn the DIP switch OFF by moving it downwards.Single cradle DIP switch settings:Multicradle DIP switch settings:* Set baud rate as in table below.** In typical use keep cascade switch SW5 off.User baud rate settings:DIP SwitchON OFFSW 1 Baud rate * Baud rate *SW 2 Baud rate * Baud rate *SW 3 Baud rate * Baud rate *SW 4 SpareSW 5 SpareSW 6 Auto-baud rate (PC-controlled)SW 1, 2, 3 determines baud rate.DIP SwitchON OFFSW 1 Baud rate * Baud rate *SW 2 Baud rate * Baud rate *SW 3 Baud rate * Baud rate *SW 4 RS232/RS485RS232 onlySW 5 Cascade **SW 6 RS485 termination ONRS485 Termination OFFSW 7 Factory settingSW 8 Factory setting*) Baud rate SW1SW2SW32400 ON OFF OFF4800 OFF ON OFF9600 (default) ON ON OFF19200 OFF OFF ON38400 ON OFF ON57600 OFF ON ON115200 ON ON ON
18 - OPTICON   OPL972X/CRD972X2.5 BLUETOOTH INSTALLATIONIn the bar code collector with Bluetooth interface some settings can be made in the system menu.2.5.1 SET OR SEARCH BLUETOOTH DEVICE ADDRESS:To enable the bar code data collector with Bluetooth interface to communicate to another Bluetooth device, the Bluetooth address of the device needs to be set in the system menu of the bar code data collector.Get system menu Press all 3 keys at the same time to get the system menu.To navigate downwards use the right key [Q2] and to navigate upwards use the left key [Q1]. Confirm or select with the middle [Trigger]key.Cancel operation When an operation needs to be cancelled, press all 3 keys at the same time to cancel the current option and get the system menu. Start the system menuSelect option Input address.Set Bluetooth addressTo set by manual entry, select Manual.To search for Bluetooth device address, select Discovery.Manual entryThe address shown is either 000000000000, or the address that was entered before.The Bluetooth address can be found on the other device. Mostly it is displayed on the product label as a 12 digits number or a number with 6 hex digit pairs. (e.g. 0050f27d78c5). The digits can be selected one by one by the block marker.Change the digit by pressing the left key [Q1]. Every time the left key [Q1] is pressed the value of the digit is incremented by one hexadecimal value. When the proper value is displayed move the marker to the next digit with the right key [Q2]. When the setting of the device address is done, confirm with the middle [Trigger]key.
OPL972X/CRD972X   OPTICON - 192.5.2 SECURITYTo provide additional security connections, the Bluetooth specification allows you to enable a special security setting, so that a PIN-code is required from the barcode data collector in order to establish a connection.If you want to use 'unsecured' connections, do not set the PIN-code.DiscoveryThe discovery method is a more automated method. The bar code data collector will try to discover all Bluetooth devices in range (up to a maximum of 10 devices). The address and the name of each Bluetooth device is shown one by one in the display.Navigate downwards by the right key [Q2] and navigate upwards by the left key [Q1]. When device that should be used for communication is found, select it by the middle [Trigger]key.Start the system menu.Select option Input PIN-code.Select option Input PIN-code.Set PIN-codeThe code shown is either ……………., or the code that was entered before.The PIN-code is a code of 1 to 16 digits. Any personal combination of numeric values can be set. The digits of the address can be selected one by one by the block marker.Change the digit by pressing the left key [Q1]. Every time the left key [Q1] is pressed the value of the digit is going up with one numeric value. When the proper value is displayed move the marker to the next digit with the right key [Q2]. When the setting of the code is done, confirm by the middle [Trigger]key.Delete PIN-codeThe PIN-code is seen as not set when all digits are set to none (…………….)
20 - OPTICON   OPL972X/CRD972X2.6 COMMUNICATION2.6.1 RS32 INTERFACECheck if the chosen COM port matches the COM port in the user’s application program.Check if the baud rate of the cradle and the host computer match. 2.6.2 USB INTERFACECheck if the defined COM port in Windows matches the COM port in the user’s application program.Check if the baud rate of the cradle and the host computer match. 2.6.3 MULTICRADLE SINGLE COMMUNICATION When using the multicradle type with single communication, note that the model has only one slot that supports communication. To transmit data to the host, place the bar code data collector in the right slot of the cradle seen from the front side.2.6.4 BLUETOOTH BAR CODE DATA COLLECTORThe Bluetooth bar code data collector model will communicate with the SIG certified Bluetooth devices. The choice in profile (SPP or DUN) that needs to be supported must be set in the user’s application program.
OPL972X/CRD972X   OPTICON - 213 READING BAR CODESTAKE CARE OF THE 'HANDLING INSTRUCTIONS' AND 'GET STARTED' PRECAUTIONS.InstructionsPoint the bar code data collector to the bar code and press the trigger key. Fit the bar code in the laser beam from margin to margin and pass the scanner to the bar code, as shown in the scan position illustration.The bar code will be read and the reading results will be indicated.A "Good Read" means that the scanner has effectively recognised and decoded the bar code. In most cases, the application program will provide an indicator signal or a buzzer signal to indicate a good read to the user.The bar code data collector is a Class I laser product conforming to the strictest laser safety standards. However, we recommend that you avoid looking directly into the laser beam emitter, or pointing the laser beam directly into someone's eyes.Barcode reading problemsWhen the barcode can not be read, try the following:• Check that the width of the bar code label does not exceed the width of the light beam.• Change the angle between the bar code and the scanner.• Change the distance between the bar code and the scanner.XXXXXX3
22 - OPTICON   OPL972X/CRD972X4 TROUBLE SHOOTINGThis chapter contains information on solving problems you may encounter when using the barcode data collector and/or cradle. If problems occur, first carry out some general checks, before verifying the problem with the descriptions in this chapter.General checks:• Make sure the product is installed properly. • Check the power supply of all devices • Is the reading window of the product clean?• Are the bar code labels damaged?• Check if the error also occurs with other bar code labels.Product does not operate:• Check if the battery requires charging.If you can not solve the problem:If the equipment still does not work after these checks have been performed, please verify if one of the problems described in this chapter applies to the problem you have with the scanner.4.1 COMMUNICATION MALFUNCTIONINGNo communication from the cradle to the device, or data is corrupted.? Power indicator of the cradle is not red.• Check the connection of the power supply to the cradle.• Check if the mains socket has power.? No data transmitted, or corrupted data.• Check if the interface cable is undamaged, and properly connected to the cradle and the host computer.• Check the COM port and baud rate settings, and try again.4
OPL972X/CRD972X   OPTICON - 234.2 READ OPERATION MALFUNCTIONINGWhen the barcode data collector has a problem with reading the label:? General tips.• Change the angle of the bar code data collector relative to the bar code.• Change the distance between the bar code and the bar code data collector.? The label consists of small bars with small spaces (high-resolution label).• Decrease the distance between the bar code and the bar code data collector.? The bar code is larger than the laser beam.• Try moving the bar code data collector a bit further away from the bar code.? The reading window is dirty.• Clean the reading window of the bar code data collector.? The type of the bar code label is not enabled.• If applicable, enable the bar code symbology in the application program.? The error occurs consistently with a certain batch of labels.• Verify the barcode. If you use a barcode printer it is advised to use also a barcode verifier.4.3 BARCODE DATA COLLECTOR MALFUNCTIONINGBarcode data collector does not respond to key presses, while the display stays on. ? Message “Application halted” or  “No application installed” is shown.• There is no proper user’s application loaded in the bar code data collector. Contact your supplier. Laser stays off, when pressing the trigger key.? Trigger key has no scan function.• If your bar code data collector has a display, check in your display if the scan menu is selected. When an other menu is selected switch to the scan menu.? Laser temperature has become too high.• The laser is switched off automatically, when the laser temperature becomes above 50°C. Wait until the temperature has dropped.Barcode data collector does not work, when pressing the trigger key.? The battery is empty.• Charge the barcode data collector in the cradle.Bar code data collector can be used only for a short time after recharging.? The main battery is not properly charged.• Check if the charging contacts of the bar code data collector and the cradle are clean. If needed, clean the charging contacts.• Check the cradle for power by checking the power supply and/or the mains socket.• Check if the bar code data collector is properly placed on the cradle.When the product needs to be repaired:The label with serial number should be present. If returning the product, please use the original packaging to minimise the chance of damage.

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