Ohsung Electronics HNS1000 Satellite Receiver Remote Control User Manual 1030674 0001 1
Ohsung Electronics Co., Ltd. Satellite Receiver Remote Control 1030674 0001 1
Manual
Digital Satellite Receiver Owner’s Manual POWER MENU SELECT POWER MENU SELECT Models GAEB0 GCEB0 Draft A.03 5/1/01 Copyright © 2001 Hughes Network Systems, a Hughes Electronics Corporation company All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, a Hughes Electronics Corporation company. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, 11717 Exploration Lane, Germantown, Maryland 20876. Hughes Network Systems has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems shall not be liable for errors contained herein. The information in this document is subject to change without notice. Hughes Network Systems makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose Important Safety Instructions For your safety and protection, read this entire Owner’s Manual before you attempt to install or use your satellite system. In particular, read the following safety information carefully. Danger, Warning, Caution, and Notes defined below are used in this guide to alert you to, and familiarize you with possible safety and equipment hazards. Keep this safety information where you can refer to it if necessary. Heed Warnings - All warnings on the product and in the operating instructions should be adhered to. Follow Instructions - All operating and use instructions should be strictly followed. These alert definitions are used in this manual: Trademarks DANGER All trademarks, marks, names, or product names referenced in this publication are the property of their respective owners, and Hughes Network Systems neither endorses nor otherwise sponsors any such products or services referred to herein Indicates an imminent shock hazard that, if not avoided, will result in death or severe personal injury caused by electric shock. Disclaimer WARNING Every effort has been made to ensure the correctness and completeness of the material in this document. No company shall be liable for errors contained herein. The information in this document is subject to change without notice, No warranty of any kind is made with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Indicates a hazard or unsafe practice that, if not avoided, could result in death or severe personal injury. CAUTION StarSight© Information Indicates a hazard or unsafe practice that might result in moderate or minor personal injury. StarSight© features licensed under one or more of the following patents: 4,706,121; 5,151789; 5,335,277; 5,353,121; 5,479,266; 5,479,268; and 5,532,754. Use rights reserved. Note on recording programming Most television programs and films are copyrighted. This means that someone has legal rights governing the reproduction and distribution of this material. In certain circumstances, copyright law may apply yo to private in-home taping of copyrighted materials. In most cases, it is permissible to record for your personal use, as long as you do not sell the material. You must act responsibly in this area–check into the matter if you are unsure. These alert definitions appear in this manual: DANGER Do not select a location to install the satellite dish antenna near electrical power lines. You can be killed if the satellite dish antenna comes into contact with electrical power lines. • Do not contact overhead power lines. • Check the distance to any nearby power lines before starting installation. Stay at least 20 feet (6.1 meters) away from all power lines. • If any part of the satellite dish antenna or mast assembly contacts a power line, call your local power company for assistance. Do not try to remove it yourself. They will remove it safely. Some pay-per-view programs may be licensed from producers as “view-only” programs. These are copyrighted programs, and may not be copied or reproduced for any purpose without the express written permission of the copyright owner. DIRECTV© Programming For subscription information, pay-per-view, or to resolve problems related to programming, contact DIRECTV at 1-800-DIRECTV (347-3288). DIRECTV© programming is sold separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware. Please contact DIRECTV directly at 1-800-DIRECTV to order programming. WARNING For your safety, follow these important safety rules: • Perform as many tasks as possible on the ground. • Do not attempt to install the satellite dish antenna on a rainy or windy day. • If you start to drop the satellite dish antenna or mast assembly, get away from it and let it fall. DIRECTV© system hardware and installation To arrange for professional installation of your DIRECTV system, ask questions, or to resolve problems related to your DIRECTV system, contact your dealer. If you need more information, please contact the Customer Care Center toll-free at 1-800-274-8995. CAUTION Please record the following information for warranty System Model #: HSYS- _____ _____ _____ _____ ____ Receiver Model #: ______________________________ Receiver Serial #: ______________________________ Access Card #: __________ ___________ __________ LNB Serial #: __________________________________ Local electrical codes and the National Electric Code (NEC) require the satellite dish antenna to be grounded. Grounding the satellite dish antenna helps protect against damage caused by static voltage buildup. Grounding can also protect against voltage surges created by nearby lightning strikes. Note: A note presents additional information. iii INSTALLATION Polarization– This digital satellite receiver is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug defeating this feature. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you can fully insert the blades without blade exposure. Antenna grounding example from the National Electrical Code instructions contained in “Radio and Television Equipment” Power Sources– Operate this digital satellite receiver only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. Power-Cord Protection– Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, pay particular attention to cords at plugs, convenience receptacles, and at the point where they exit from the product. Overloading– Do not overload wall outlets, extension cords, or integral convenience receptacles. This can cause a fire or expose you to possible electric shock. Ventilation– Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. Never block the openings by placing the product on a bed, sofa, rug, or other similar surface. Do not place this product in a built-in installation such as a bookcase or rack unless it is properly ventilated, or you have followed the manufacturer’s instructions. For electrical safety, power line operated equipment or accessories connected to this unit should bear the UL listing mark should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel. Heat– The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat. Accessories– To avoid personal injury or damage to the digital satellite receiver, do not place the digital satellite receiver on any unstable cart, stand, table, or bracket. Any mounting of the product should follow the manufacturer’s instructions. Attachments– Do not use attachments unless recommended by Hughes as they may cause hazards. Satellite Dish Antenna Grounding– The outdoor satellite dish antenna used to receive satellite signals and the cable used to connect the satellite dish antenna to the indoor receiving unit are required to comply with local installation codes and the appropriate sections of the National Electric Code (NEC) and in particular Article 810-15, which covers proper installation and grounding of television receiving equipment, as well as to Article 820-33, which specifies that the satellite dish antenna cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical. These codes require proper grounding of the metal structure of the outdoor satellite dish antenna and grounding of the connecting cable at a point where it enters the house (or other building). If you are having a professional installer perform the installation, the installer must observer installation codes. This manual contains instructions on how to make the installation in compliance with the NEC. If additional local installation codes apply, contact local inspection authorities. iv Lightning–For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, disconnect the antenna and cable system, and disconnect it from the telephone line. This will prevent damage to the product due to lightning and power-line surges. Television Antenna Information– Installing an outdoor antenna can be hazardous and should be left to a professional antenna installer. Do not locate the outside antenna system in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, take extreme care to keep from touching such power lines or circuits, as contact with them might be fatal. If an outside antenna is connected to the digital satellite receiver, be sure the antenna system is grounded so as to provide some protection against voltage surges and built-up static charges. This digital satellite receiver is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug defeating this feature. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you can fully insert the blades without blade exposure. Section 810 of the NEC, NFPA No. 70 1987, provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of the grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Note to CATV System Installer– This reminder is provided to call the CATV system installer’s attention to Section 820-40 of the NEC which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical. Power Lines– Extreme care must be taken when installing and adjusting or maintaining the outdoor antenna and connecting cable, especially in the vicinity of overhead power lines, electric lights, or power circuits. When installing the outdoor antenna or cable, extreme care should be taken to keep from touching or approaching such power lines or circuits, as contact with them might be fatal. Cleaning– Unplug this satellite receiver from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning. Object and Liquid Entry– Never push objects of any kind into this digital satellite receiver through openings as they may touch dangerous voltages or “short out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the digital satellite receiver. Water and Moisture– WARNING! To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. Contents Using the remote control -A.03 . . . . . . . . . . 7 Basic remote control functions . . . . . . . . . . . . . . . . 7 Using the Remote control buttons. . . . . . . . . . . . . . 8 Using Wink™ Interactive DIRECTV . . . . . . . . . . . 9 Using on-screen program guides-A.03 . . . 11 Program Guide features. . . . . . . . . . . . . . . . . . . . . 11 Using the Channel Banner. . . . . . . . . . . . . . . . . 11 The OneLine™ Guide . . . . . . . . . . . . . . . . . . . . 13 Selecting a Program Guide style . . . . . . . . . . . . 13 Using Channel Lists . . . . . . . . . . . . . . . . . . . . . . . 16 Auto Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Filtering the Guides . . . . . . . . . . . . . . . . . . . . . . 18 Using the Information Screen . . . . . . . . . . . . . . . . 21 Using TurboTune™ . . . . . . . . . . . . . . . . . . . . . . . 21 Using the menus-A.03 . . . . . . . . . . . . . . . . . 23 Menu Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Using PreSelect . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Using the Scheduler . . . . . . . . . . . . . . . . . . . . . . . 26 Editing an event. . . . . . . . . . . . . . . . . . . . . . . . . 26 Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using Purchases . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Purchases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Advanced Preferences. . . . . . . . . . . . . . . . . . . . 31 Using Locks and Limits . . . . . . . . . . . . . . . . . . . . 32 TV Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Max Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Max Spending . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Lock/Unlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 How to lock the system. . . . . . . . . . . . . . . . . . . 34 Unlocking the system . . . . . . . . . . . . . . . . . . . . 35 Temporarily Overriding the Lock . . . . . . . . . . . 35 Setting up a VCR . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using WatchWord . . . . . . . . . . . . . . . . . . . . . . . . 38 Using alternate services . . . . . . . . . . . . . . . . . . . . 39 Programming the remote control-A.03 . . .41 How program your remote control . . . . . . . . . . . . 41 Code scannning. . . . . . . . . . . . . . . . . . . . . . . . . 41 Code Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 FCC Rules Compliance . . . . . . . . . . . . . . . . . 45 Part 15 compliance . . . . . . . . . . . . . . . . . . . . . . 45 Part 68 compliance . . . . . . . . . . . . . . . . . . . . . . 45 Questions & Answers-A.03 . . . . . . . . . . . . .47 Installing the satellite antenna-A.03 . . . . . .51 Contents vi Contents Using the remote control - Draft A.03 The satellite receiver front panel buttons provide the basic controls needed to access and use the primary DIRECTV features. Additional buttons on the remote control provide shortcuts or access to extended features. Most remote control buttons can also control other components in your entertainment system. Basic remote control functions This chapter explains how to use the remote control to perform basic DIRECTV system functions (HRMC-9 remote control shown) POWER - Turns satellite receiver power on and off. PWR AUX VCR DVD TV COMPONENT SELECT buttons - Selects the component that you want to control. Buttons illuminate to indicate the component that the remote control is set to operate. SAT RECEIVER CONTROL buttons - Access frequently used functions (see below). VOL CH PREV MUTE CH CHANNEL SELECT/PAGE - Moves to the next or previous channel during viewing. Allows you to page through program guides and menus. DIRECTOR DIRECTOR buttons - One-touch navigation to Program Guide, WatchWord, audio, and video setup INPUT REW PLAY FF REC STOP PAUSE NUMERIC KEYPAD - Allows you to enter channel numbers directly, or amounts, and other numbers (interactive). INPUT - Selects the program source. VCR CONTROL - Performs VCR control functions. PROGRAM GUIDE- Show the Program Guide. INTERACTIVE GUIDE Use interactive functions MAIN MENU View the Main Menu INFORMATION View information about the current program TURBOTUNE- View the TurboTune guide. FAVORITES - List your preferred programming. CLEAR - Quit current on-screen function and return to previous activity. SELECT/MOVE/ONELINE GUIDE - Press to select an on-screen option, move the highlight, change channels, or move the OneLine guide forward or backward. Using the remote control - Draft A.03 Using the Remote control buttons The most versatile remote control feature is the SELECT joystick. The joystick allows you to perform virtually all on-screen functions including: • • • • Selecting a highlighted screen menu item. Moving the screen highlight (or cursor) up, down, left and right Humping directly to the OneLine™ guide. Using the OneLine guide to change channels. Use the joystick to move up, down, left, or right through any of the on-screen menus. Press the joystick to select a highlighted menu option. Press the joystick up or down to display the OneLine guide while you are watching any program. When the OneLine guide appears, press the joystick left or right to move the guide forward or backward from the current time. Press the joystick up or down to step to the next higher- or lower-numbered channel. CH GUIDE INFO CLEAR INPUT Use the channel (CH) button to move up or down to the next available channel, or enter the number of the desired channel. Local programming delivered via satellite (if available) is located in channel numbers below 100. Channels that are not traditionally local broadcasts start at channel 100 and can go as high as 9999.For example, to go to the Direct Ticket movie previews, simply press 0 . If the channel does not change right away, press SELECT. Use the GUIDE button to display the current on-screen program guide. Press the button a second time while a program title is highlighted to display the Guide Setup menu. Use the INFO button view descriptive information in the Channel banner about a currently airing event. Press the INFO button a second time to see an more detailed information in the Information Banner. Use the INFO button to access scheduling information (and purchasing information for pay-per-view) about highlighted programs in the Program Guide. Press the CLEAR button to exit from any on-screen guide. Use the INPUT button to switch between DIRECTV programming and local broadcasts. Press the SAT button to control the digital satellite receiver. SAT Using the remote control - Draft A.03 The DIRECTOR group of remote control buttons provide instant access to audio, video, WatchWord, and Program Guide setup menus as shown in the figure below. GUIDE PREFERENCES Theme Times Fav List Fav Setup Class Options TTune Watch TV Main Menu Wed, Oct 20 Guide Style Large Picture In Guide On Multi-Color On Channel Sort Filters 3:54 PM PICTURE ADJUSTMENT Picture Sound Watch TV Main Menu Translucency Heavy On BCS Adjustment Numeric Satin Chroma Filter 11:25 AM Black Level Filter On Screen Ratio Temporary Color Scheme Wed, Apr 11 4:3 Factory Defaults Factory Defaults DIRECTOR PROG WATCHWORD SETUP Setup Result Watch TV Main Menu Wed, Apr 11 Search for words in the Title and Descriptions of programs in the Program Guide. rodeo casino tropical Roberts Empty SEARCH 3:45 PM AUDIO VIDEO SOUND ADJUSTMENT Picture Sound Watch TV Main Menu Wed, Apr 11 Enhanced Bass 11:15 AM On SRS TruSurround On Dolby Digital On Default Audio English Alternate Audio English Empty Empty Factory Defaults Empty Using Wink™ Interactive DIRECTV Wink™ is a free, easy-to-use service that allows you to interact with the television shows and advertisements you're watching. When the symbol appears on your screen, you know that the program you're watching has been enhanced with Wink. Simply press the “Wink” button on your remote control. You can reply to free offers, request information, buy products, get sports scores and updated weather, participate in games, and more, while continuing to watch the program. Using the remote control - Draft A.03 10 Using the remote control - Draft A.03 Using on-screen program guides- Draft A.03 You may customize on-screen guides to show only channels or program listings of interest to you. Other on-screen guide features, such as scheduling and program information, will help plan your viewing. Program Guide features The guide name always appears in the upper left corner. It may be something simple like “PROGRAM GUIDE,” or it could be more descriptive such as “COMEDY MOVIES GUIDE” if you have filtered the guide. See Filtering the Guides on page 18. • Indicators showing how the guide is further filtered appear beneath the guide title. The label to the left of the bullet shows the current class filter setting. The current channel list appears to the right of the bullet. • The day of the week, date, and current time appear in the upper right corner of the screen. • Beneath the date and time, small icons indicating the status of the system or details about the currently highlighted program title may appear. These icons also appear in the Channel Banner. Icon Meaning DATA ALT. SVCS. AUDIO Pay Data per available view CC NEW MAIL Closed Unread Limits Other Limits caption mail audio enforced overavailable available ride CANT TAPE DOLBY DIGITAL Taping not allowed Dolby Digital audio available Guides may be filtered into smaller channel groupings, as specified in your personalized Channel Lists. You can also reduce number of programs displayed by specifying a Theme of interest, and then narrow the offerings further by specifying a Type within the Theme. You may also use settings such as Guide Times and Classes, to personalize program guide content. These options are described later in this chapter. Using the Channel The Channel Banner appears at the top of the screen whenever you the use the Banner CHANNEL (CH) button to change channels. You can press the INFO button to display the banner at any time. Family 4:00 PM 340 to 5:00 PM Wed, Mar 28 ALT. AUDIO TNN: Automobiles 10:54 AM CC NEW MAIL Rated: NR (Not Rated) For additional information, press the INFO button a second time to view the Information Banner which appears beneath the Channel Banner. The Information Banner provides any available description of the current program. Using on-screen program guides- Draft A.03 11 Both banners disappear from the screen after a few seconds. Press the CLEAR or INFO button to instantly remove them from the screen. 12 Using on-screen program guides- Draft A.03 The OneLine™ Guide The OneLine Guide appears at the bottom of the screen when you press the joystick up or down while watching video programming. You will see the channel call sign and number, titles, and program start and end times.. 360 10:30 11 AM 11:30 NOON Family Classics The OReilly Factor TheStreet.com PROGRAM GUIDE Family FNC Press the joystick up or down while using the OneLine Guide to see the next or previous available channel. When you see something you like, press SELECT to tune to the channel. You can also enter a channel number using the numeric keypad to jump the OneLine Guide to that channel. The FAV button and other filter buttons can modify the the OneLine Guide content. Press CLEAR to remove the guide from the screen. Selecting a Program You may select from two types of on-screen Program Guides: the default Large Guide style Cell Guide and the Logo Guide. Both guides can be further customized to suit your individual preferences. Large Cell guide The program guide displays two hours of programming. This style displays several rows of channels with columns (or program grid) indicating the time period of the programming. This layout makes it very easy to see what programming at what time is being offered. Some cells have arrows indicating that the program started at an earlier time or continues until a later time than shown in the grid. PROGRAM GUIDE All Channels NR-Content May 30, 4:40PM - 5:18PM Wed, May 29 ALT. AUDIO A Few Good Men (1992) Tom Cruise, Jack Nicholson, Demi Moore, and Kevin Bacon star in this courtroom drama nominated for.... TODAY 225 10:30 11 AM 10:54 AM CC NEW MAIL Picture in Guide 11:30 Global Golf Golf Talk Live Classics A Few Good Men NOON Wonderful World of... Mrs. Dalloway Jackie Brown Blue Chips If a program title cannot entirely fit in the space provided, an ellipsis (…) indicates that a portion of the title is not shown. Rudy Displaying program descriptions. You can configure the program guide several ways. The default setting uses the Picture-in-Guide feature that shows a smaller image of the current program in the upper right corner of the guide as shown above. Four channels are visible using this feature. With the Picture-in-Guide feature turned off, six channels are visible. Eight channels can be seen at one time if the program description option is disabled. One guide option is to automatically display descriptions for highlighted program titles as shown in example above. The descriptions usually provide information such as actors’ names, a program synopsis, and additional rating Using on-screen program guides- Draft A.03 13 information. Descriptions may be only a simple message describing what type of program is highlighted, such as “Current News.” This option is chosen via the Descriptions button on the guide pop-up menu. Displaying the extra information reduces the number of channels or titles that can be displayed at one time. You can always access program descriptions by pressing the INFO button, regardless if Descriptions option is selected. To display the on-screen guide, press the remote control GUIDE button. Press the GUIDE button again to use the Guide Preferences setup menu. PROGRAM GUIDE Wed, May 29 10:54 AM ALT. CC NEW Allow All All Channels AUDIO $ MAIL A Few Good Men (1992) Tom Cruise, Jack Nicholson, Demi Moore, and Kevin Bacon star in this courtroom drama nominated for... TODAY 605 GOLF 515 STARZ 521 STZW 608 OLN 202 CNN 231 FOOD 10:30 11 AM 11:30 NOON Global Golf Golf Talk Live Classics A Few Good Men Wonderful World of... Mrs. Dalloway Jackie Brown Ride Guide Snowboard CNN Today Outdoor Product Show Talkback Live Cooking Molto Mario Live Primetime Outdoor Guide Fishn Canada Street Sweep Pick of the Day In Food Today LOGO GUIDE All Channels NR-Content May 17 4:40PM - 5:18PM Wed, May 16 ALT. AUDIO Program description appears here 10:54 PM CC NEW MAIL Image of football game appears here The Game of the Year! Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo To choose a guide style, simply highlight the Theme button and press SELECT. Highlight your selection and press the SELECT button. The guide will be 14 Using on-screen program guides- Draft A.03 redrawn to display your selection. Select the WatchTV tab to return to the program you were watching. PROGRAM GUIDE All Channels NR-Content May 30, 4:40PM - 5:18PM Wed, May 29 ALT. AUDIO A Few Good Men (1992) Tom Cruise, Jack Nicholson, Demi Moore, and Kevin Bacon star in this courtroom drama nominated for.... TODAY 225 10:30 11 AM 10:54 AM CC NEW MAIL Picture in Guide 11:30 Global Golf Golf Talk Live Classics A Few Good Men NOON Wonderful World of... Mrs. Dalloway Jackie Brown Rudy Blue Chips PROGRAM GUIDE Wed, May 29 10:54 AM ALT. CC NEW Allow All All Channels AUDIO $ MAIL A Few Good Men (1992) Tom Cruise, Jack Nicholson, Demi Moore, and Kevin Bacon star in this courtroom drama nominated for... TODAY 605 GOLF 515 STARZ 521 STZW 608 OLN 202 CNN 231 FOOD 10:30 11 AM Global Golf Golf Talk Live Classics A Few Good Men 11:30 NOON Wonderful World of... Mrs. Dalloway Jackie Brown Ride Guide Snowboard CNN Today Outdoor Product Show Talkback Live Cooking Molto Mario Live Primetime Outdoor Guide Fishn Canada Street Sweep Pick of the Day In Food Today A time line spanning the width of the guide indicates the show times of the programs being displayed. The list of blocks running down the left-hand side are channel tags. The tags may show the channel numbers and call signs or Using on-screen program guides- Draft A.03 15 network logos, depending on the PREFERENCES screen option selected (see page XX). Also, the Channel Sort (name or number) option specified in the system’s PREFERENCES screen will dictate whether the channels are listed by channel number, or alphabetically by call sign. Use the CHANNEL (CH) SELECT button to scroll through the guide entries a full page at a time. When the highlight is in the grid, use the buttons to move left and right. Move the highlight to the right to move the grid area to reveal later time periods. Logo Guide For viewers that choose their programming more by the channel, rather than by program title, this is the best option. This guide style offers the greatest number of channels displayed simultaneously.. LOGO GUIDE All Channels NR-Content May 17 4:40PM - 5:18PM Wed, May 16 ALT. AUDIO Program description appears here 10:54 PM CC NEW MAIL Image of football game appears here The Game of the Year! Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo Logo The title of the program currently airing on the highlighted channel appears in the header area immediately above the logo grid. Only current programming is available from the Logo GuideUse the CHANNEL (CH) SELECT button to scroll through the guide entries a full page at a time. When the highlight is in the grid, use the buttons to move left and right (and up and down?). Using Channel Lists 16 Channel Lists are provided to help you organize the hundreds of available channels into groupings that suit the needs of your household. Each list can contain as many or as few channels as you would like. You can customize these groupings in a variety of ways. For example, Fav. A could be Dad’s favorite channels, Fav. B could be Mom’s favorites, Fav. C could be the kids’ channels, and Family could be all channels that Mom and Dad have deemed appropriate Using on-screen program guides- Draft A.03 for the entire family. Each of the lists, with the exception of Family, can be renamed. FAVORITE LIST SETUP Theme Times Fav List Fav Setup Class Options TTune Watch TV Main Menu Wed, Oct 20 Channel 3:54 PM List: MYLIST 120 WABC Auto Set 121 WQED Rename 122 ESPN Add All 123 HBOW Del. All Quality entertainment for the whole family, featuring animated XYZ classics, original series, entertainment specials, and movies. Included at no additional charge in DIRECTV Total Choice Packages. This is the East Coast feed. Note: NOTE: Once the digital satellite receiver is locked, only existing Family list channels will be accessible. If the Family list has not had channels added to it, no channels can be viewed without first unlocking the digital satellite receiver. To avoid this inconvenience, set up the Family list before locking the digital satellite receiver. Rename When you highlight the Rename button and press the SELECT button, a Rename List pop-up menu appears. You can choose any of the first three lists to be renamed. The All, Family, and Top 10 lists cannot be renamed. Once you have selected a list, a Rename List entry buttonboard pop-up panel appears. You can highlight the desired letter using the buttons. Press SELECT to enter the letter. When you have finished, choose OK. Auto Set AutoSet helps you set up your channel lists. When you select the Auto Set button, a pop-up menu appears showing each of the channel lists. Highlight and select a channel list to be programmed. Once selected, the Auto Set Progress pop-up status panel appears. It will take several minutes for the digital satellite receiver to scan through all channels and determine which ones you are authorized to receive. The results of this scan will be stored in the designated channel list. Note: Auto Set may exclude some channels such as the Music Choice channels or include some pay per view channels. This does not mean that the digital satellite receiver is faulty. These channels were excluded or included due to the digital satellite receiver’s analysis process. You may edit the lists manually to correct these oversights. Using on-screen program guides- Draft A.03 17 Clear You may decide to remove all channels from a particular list later on. Selecting Clear will allow you to clear all channels from a chosen list. You may then add channels back in. Set If you decide to include all channels in a particular list, selecting Set will allow you to specify the list. You may then remove channels from this list if you so choose. Tag Boxes The four columns of small boxes on the right hand side of the screen are the Tag Boxes. The first three columns are the lists traditionally known as Fav.A, Fav.B, and Fav.C. The farthest right hand column is the Family list. In the CHANNEL LISTS screen, use the SELECT joystick to highlight the button that corresponds to the channel number and list that you wish to change. Press SELECT to add or remove the check mark, which indicates that the channel in that row is included in the list shown at the top of the column. To help you decide whether to include or exclude a certain channel, the title of the currently airing program for that channel will appear at the top of the screen. Filtering the Guides Press the GUIDE button while already in a guide, a pop-up menu will display, providing the filtering tools and ways to access other guide styles. By combining each of these filter options, you can quickly narrow down channels to those that meet your viewing interests. Theme Filters Highlight the Theme tab in the Program Guide menu and press SELECT. is pressed, a pop-up menu appears. This a pop-up menu lists all the available category groupings of programs. You will see on-screen selections for filtering the guide to all, movies, sports, specials, series, news, and shopping. CATEGORY FILTER Theme Times Fav List Fav Setup Class Options TTune Watch TV Main Menu Wed, Oct 20 Category 3:54 PM Subcategory All Movies Sports Basketball Specials Series News Shopping After choosing a category (other than All), the drop-down menu is replaced by the Types pop-up menu. This menu allows you to further specify your chosen theme. In addition to All, you can select popular categories that can be quickly selected using the remote contro GUIDE button. For example, if you chose 18 Using on-screen program guides- Draft A.03 Series for the category, you can now choose a type of movie such as Children, Comedy, Cultural Arts, Drama, and others as shown in the figure below. CATEGORY FILTER Theme Times Fav List Fav Setup Class Options TTune Watch TV Main Menu Wed, Oct 20 3:55 PM Series Category All All Children Movies Comedy Cultural Arts Sports Drama Specials Educational Gen. InterestSeries How-To News Mature Shopping After selecting one one of these, the guide will be further filtered to show only those channels offering programs of the selected category and type. Channel List The Lists pop-up menu enables you to filter the guide to display only channels from the selected list. See page XX to learn how to set up your favorite lists. FAVORITE LIST Wed, Oct 20 3:54 PM Theme Times Fav List Fav Setup Class Options TTune Watch TV Main Menu All Channels FAV.A FAV. B FAV. C Family You can use the buttons to cycle through the lists at any time in the on-screen guide without using the drop-down menu. Guide Times The Guides times pop-up menu provides easy access to future programming information. Simply select one of the hour offsets from the current time. After a Using on-screen program guides- Draft A.03 19 few seconds, the selected guide appears. GUIDE TIMES Theme Times Fav List Fav Setup Class Options TTune Watch TV Main Menu Wed, Oct 20 Select the start time of the Guide Now Mon, 10:00PM Tue, 4:00AM Tue, 10:00AM Tue, 4:00PM Tue, 10:00PM Wed, 4:00AM 20 Using on-screen program guides- Draft A.03 3:54 PM Using the Information Screen To obtain more information about a particular program while viewing one of the various on-screen guides, press the INFO button. This screen is also displayed when pressing the SELECT button on the remote control or front panel in response to a message such as "Press SELECT to order." Many variations of button combinations exist. The button on the left side of the Things to Do area could be View, PreSelect, or DeSelect. An additional button that could appear refers to pay per view programs only. Unless your receiver is authorized to make such purchases this button will not be displayed. It could be Buy, Cancel $, or $ Options. These options may be available: View After reading the program description and related information, you may choose to view it by highlighting the View button and pressing SELECT. If the program is a PPV event, you may need to complete the purchase process (either on-screen or by calling DIRECTV) before the program can actually be viewed. Show Times The Show Times button provides a simple way to display a concise list of other presentation times for a certain program. Use this button to find a more convenient viewing time. Show times screen After selecting an alternate viewing time, you will be returned to an updated INFORMATION screen. Using TurboTune™ TurboTune provides quick access to nine channels of your choice. Press the TURBO button on the remote control to show the TurboTune panel. Use the remote control MOVE/SELECT button to highlight the desired channel. Press SELECT to tune to that channel. TurboTune is not accessible from the front panel SELECT button. Paid Programming FOOD 231 Shortcut: Press the numbers 1 through 9 on the remote control to select the desired channel. 1 2 3 4 5 6 7 8 9 These channels can be specified via the TurboTune button on the SETUP MENU. The header area of the panel displays the title of the program currently airing on the highlighted channel. To select another channel, highlight the desired channel and press SELECT. Use the TURBOTUNE SETUP screen to choose nine channels that will appear in the TurboTune pop-up panel. Highlight one of the unassigned channel boxes and press SELECT. Enter the desired channel using the numeric remote control Using on-screen program guides- Draft A.03 21 buttons, by using the Channel (CH) button on the remote control, or the satellite receiver front panel buttons. After you have established favorite channel lists (see page XX), select Fav List to cycle hrough them quickly and easily. Each press advances to the next list of channels. After stepping through the favorite lists it will return to “All Channels.” 22 Using on-screen program guides- Draft A.03 3 Using the menus - Draft A.03 Menu Overview The menus have been designed to provide a logical and convenient way to access system features and settings. The basic screen layout of each menu is divided into these areas: • Title, date, and time – Across the top of the screen you will see the title of the current menu on the left-hand edge, and the date and time on the right-hand edge. • This portion of the screen is dedicated to topics associated with the current menu. Contents usually include buttons for changing settings or checking the status of some feature. You will also see information regarding the current menu Main Menu The Main Menu is the primary location where you can access system management functions. Access the Main Menu using the remote control MENU button. The figure below provides a brief description of each Main Menu selction. MAIN MENU Using PreSelect Sun, Apr 1 3:54 PM Program Guide Guide Options Picture Sound Scheduler Purchases Mail Caller ID View DIRECTV program listing WatchWord Lock & Limits System Setup Search for specific words in program tiles and description Interactive WatchTV Shop, request information, check weather, sports scores, Set up the Guide to show programming of interest Adjust TV color, aspect ratio, contrast Adjust sound qualities for your system Set satellite receiver to automatically tune to selected pro Order Pay per-view programs, set limits, see purchase his Read email messages from DIRECTV See your telephone caller ID on your TV Set controls for ratings, program types, viewing times Adjustments for setting up your satellite system for the firs Return to watching currently selected program PreSelect is one of the handiest features of your digital satellite receiver. You can use it to plan your evening or weekend viewing, then let the system do the rest. PreSelect will initiate a drop-down menu offering your PreSelect options. You can perform the PreSelect capability from within the on-screen guides. Simply highlight the program you want schedule and press the key. Each press of the key cycles through the available options. To View will mark the selected program to be automatically tuned in when it airs. At the right time the digital satellite receiver will turn on and tune to the appropriate channel. Your selected programs will be identified on the on-screen guide with a check mark (ü) before the program title. To Tape is very similar to To View; however, if you have connected your VCR to the digital satellite receiver via the IR cable and have properly set the VCR code Using the menus - Draft A.03 23 from the Setup Menu, the chosen program will be recorded at the correct time. If the digital satellite receiver turned itself on to record the program, it will also remember to turn itself back off after the program ends. Programs you have scheduled for taping will be identified with a videotape icon ( ) before the program title in the on-screen guide. When using the PreSelect To Tape feature the following steps must be completed for the digital satellite receiver to perform unattended recording: • Attach the VCR Control cable as described in the chapter “Setting Up Your Satellite System.” • Use the VCR SETUP screen as described in the chapter “DIRECTV Digital Satellite Receiver’s Menu System.” • Set your VCR to match the output of the digital satellite receiver. This could be either RF (channel 3 or 4) or A/V (phono or S-video). • Insert a recordable videotape of sufficient length in the VCR. • Leave the VCR turned ON. Don’t Schedule is used if you initiate the drop-down menu and then choose not to schedule anything. PreSelect To View The PreSelect To View option appears when the unattended recording capability is not available when a program is not authorized for taping. In this case, the digital satellite receiver can still be scheduled to tune to it when it comes on. Cancel PreSelect Once a program has been scheduled for viewing, previewing, or taping, you have the option of canceling the action. Schedules can also be canceled directly from the on-screen guide by highlighting a scheduled program and pressing the key. If you wish to switch between To View and To Tape or vice versa, you must cancel the current selection first, then choose the newly desired action. 24 Using the menus - Draft A.03 Canceling a scheduled program will also remove the check mark or videotape icon preceding the program title on the on-screen guide. If the program is currently airing, you will need to delete the event from the SCHEDULER screen accessed from the MAIN MENU. Buy Buy is used for pay per view programming. The price of the event is displayed under the title of the selected program. After highlighting the button and pressing , you will be given the opportunity to confirm your purchase. If you are not authorized to make the purchase directly from the digital satellite receiver, you will need to contact DIRECTV for assistance. Buy Options The Buy Options button is similar to the Buy button. This button will initiate a drop-down menu with three purchase options: View, Tape, and Don’t Purchase. The View price indicates the cost to view the program only. A purchase of this type excludes the possibility of taping the event for later viewing. The Tape price indicates the cost to record the event for later viewing. Of course, you can also view the event when it airs if you select this option. After choosing either View or Tape, you may either confirm or cancel the purchase. If neither purchase option is of interest to you, highlight Don’t Purchase and press Cancel Purchase Some events may allow cancellation after they have been purchased, depending on the event type, and whether the event has been viewed. Unviewed purchases can usually be canceled. If the Cancel Purchase button is displayed, you are allowed to cancel the previous purchase. If this button is not offered, then most likely a portion of the event has already been viewed, committing you to the purchase. PreSelect permits you to select viewing choices in advance to avoid missing them. Using PreSelect, your digital satellite receiver will automatically change channels according to your selections and control your VCR for unattended recording. To PreSelect a program, find an upcoming program you wish to watch and press the SELECT button. PreSelecting Programs for Programs that have been scheduled to be taped are identified with a videotape Taping icon ( ) before the program title on the on-screen guide. If you do not want to have the PreSelected program recorded, press the SELECT button again to change the setting to be automatically tuned to for viewing. When using the Schedule To Tape feature the following steps must be completed for the digital satellite receiver to perform unattended recording: 1. Attach the VCR Control cable (refer to page XX). 2. Use the VCR SETUP screen. Using the menus - Draft A.03 25 3. Set your VCR for the correct satellite receiver output: RF (channel 3 or 4) or A/V (phono or S-video). 4. Insert a blank videotape into VCR. 5. Leave the VCR turned on. PreSelecting Programs for Programs PreSelected for viewing have a check mark (ü) before the program Viewing title in the on-screen guide. Canceling PreSelected To cancel a PreSelected a program, find the upcoming program you wish to Programs cancel and press the SELECT button until the check mark (¸) or videotape icon ) is no longer shown. If the program is currently airing, you will need to delete the event from the SCHEDULER screen accessed from the MAIN MENU. Using the Scheduler The satellite receiver allows you to have programs taped automatically. The SCHEDULER allows up to 32 events to be programmed in advance. SCHEDULER SUMMARY Wed, Oct 20 Scheduler Purchases Prv Purch Mail Caller ID 183 6 PM Program Title 1:47 Today 120 Program Title 2 8 PM 0:30 Today 18 Program Title 3 8:30 PM 0:30 Today 3:54 PM < Enter a new event here > Use the SCHEDULER feature along with your VCR to record programs unattended. The SCHEDULER can be used to automatically tune to a program at a specific date and time or at a specific time on a repeating basis. When using the PreSelect To Tape feature, the following steps must be completed for the digital satellite receiver to perform unattended recording: • Attach the VCR Control cable as described in the chapter 1. • Use the VCR SETUP procedure described on page page 36. • Set your VCR to match the output of the digital satellite receiver. This could be either RF (channel 3 or 4) or A/V (phono or S-video). • Insert a recordable videotape of sufficient length in the VCR. • Leave the VCR turned ON. The On column displays a check mark (ü) for viewing only, or a videotape symbol ( ) for taping. The SCHEDULER screen displays up to seven rows of events. Use the button to scroll through the events. Editing an event The Events portion of the screen displays up to seven previously scheduled events at one time. If more than seven events are already scheduled, you may use either the button to scroll down, or the ? button to view the additional 26 Using the menus - Draft A.03 events. A small arrow at the top or bottom of the event list indicates that there are additional events. Once you have highlighted the event you wish to set or edit, press SELECT. You will be prompted with a pop-up menu. If you choose the scheduling option, the digital satellite receiver will turn on (if necessary) and tune to the specified channel at the correct date and time. If the Schedule to Tape option is provided and is chosen, and you have successfully completed the VCR setup procedure, the digital satellite receiver will allow recording of the event. To remove a previously scheduled event, select the Delete option. If you inadvertently pressed , select Cancel. After choosing a scheduling option, a pop-up panel appears for channel selection. You can enter the desired channel using either the number buttons on the remote control or the and or and . After specifying a channel, press the ready to continue. button or select OK when you are Next, enter a Start time using either the number buttons on the remote control or the and buttons. Press to continue. You then must specify whether the time you entered is AM or PM (or N for noon, or M for midnight if the time specified is 12:00) using the and buttons. To continue, press . Using the same procedure as setting the start time, set the program Duration as hours and minutes. As before, use to advance to the Frequency column. The Frequency column is very versatile. Using the and buttons, you can specify when, or how often, the event occurs. Your choices are: Today, Tomorrow, Every Mon, Every Tue, Every Wed, Every Thu, Every Fri, Every Sat, Every Sun, Everyday, Mon-Fri, or “/” to specify an exact date. If you are specifying a date, enter the numbers using the remote control in month/day format. The year will be set automatically. Events can be scheduled up to eleven Using the menus - Draft A.03 27 months in advance. Once you have set the Frequency, use the ?? button to advance.?? Review your settings and choose OK. Otherwise, choose Cancel to delete the edits made to this event. Mail The CHECK MAIL feature of the digital satellite receiver enables DIRECTV to notify you about important information, upcoming special events, offers, and other promotional programming. When new messages are received, a “new mail” icon appears at the top of all menu screens. This indicator will remain on the menus until you have read the new message. When you highlight the Check Mail button, the advisory message at the bottom of the screen indicates if there are any messages to read. If there are, you can press SELECT to access the CHECK MAIL screen. CHECK MAIL Sun, Apr 22 Scheduler Purchases Prv Purch Mail Caller ID Watch TV 5:24 PM Read Message Erase Message 1 of 3 Page 2 Second page of e-mail message text... Main Menu Message – The Message button will allow you to cycle through multiple messages if more than one piece of mail is available. Highlight the Messages button and use the to step through the messages. Page – Use the CHANNEL (CH) button on the remote control to cycle through the pages of a multi-page message. Erase – The Erase button permanently removes a message from your mailbox. Once a piece of mail has been erased, it cannot be retrieved. Messages will selferase if they become outdated or if space is needed to hold newer incoming messages. Using Purchases The PURCHASE screen displays recently viewed and advanced purchased pay-per-view events. You can choose between Purchase History and upcoming Purchases by selecting PURCHASES or PRV PURCHASES. For each purchase, the event channel, title, start date and time, and cost is listed. If there are more events than can fit on the screen, use the button or advance a page at a time using (CH) to view them 28 Using the menus - Draft A.03 Purchases The Purchases pane shows your upcoming pay-per-view selections. PURCHASE HISTORY Mon, Apr 23 7:54 PM Scheduler Purchases Prv Purch Mail Caller ID Watch TV 1/12 Theres Something About Mary 9:00PM $2.99 102 2/12 WBA Lightweight Championship 8:00PM $29.99 140 3/25 Garth Brooks: Live in Concert 10:00PM $29.99 101 Main Menu Prv Purchases The Previous Purchases pane shows recently viewed pay per view events that will be or have been charged to you. You will not see events you purchased but later canceled, or cancelable events that were purchased but which the digital satellite receiver never tuned to, will not appear. Events that were ordered by directly calling DIRECTV will also not appear on this list. You cannot remove events from this list. You will see the event channel, title, the start date and time, and the cost for each purchase. There may be more events than can fit on the screen. You can access these by using the ? button or ? button. If you need to discuss an event with DIRECTV, highlight the questioned event and press INFO. Additional information will be displayed. Upcoming Purchases The Purchases screen displays PPV events you have purchased but not yet viewed, or purchased but never viewed. Events that were ordered by calling DIRECTV will not appear on this list. You will see the event channel, title, the start date and time, and the cost for each purchase. There may be more events than can fit on the screen. You can access these by using the button or button.If you would like to cancel an event, highlight the event in question and press CLEAR. A pop-up panel will be displayed where you may be given the opportunity to cancel your purchase. You may not be able to cancel some events. Using the menus - Draft A.03 29 Preferences By changing the various options on the PREFERENCES screen, you can customize the satellite receiver to operate in the way that best suits your needs. GUIDE PREFERENCES Theme Times Fav List Fav Setup Class Options TTune Watch TV Main Menu Wed, Apr 11 Guide Style Large Picture In Guide On Multi-Color On Channel Sort Filters 12:25 AM Numeric Temporary Color Scheme Satin Translucency Heavy Factory Defaults You can access the PREFERENCES screen at any time and as often as you like to change any of these settings. These changes will not harm your system. Advanced When you select Advanced, the ADVANCED PREFERENCES screen will be displayed. Here, you can also reset all options to the factory default settings. MultiColor The MultiColor option allows you to choose whether or not programs in the on-screen guide will be color coded to indicate their category. When enabled, programs that are movies will appear on a rose background, sports on a green background, and news on a brown background. All other program categories will continue to appear on a blue background. Chan. Tags The Chan. Tags option will influence only the appearance of the PROGRAM GUIDE styles. With this control, you may choose whether the channel tags will appear as channel numbers and call signs or as network logos. Chan. Sort By default, “Channel Sort Option” is set to Number. This numerically lists channels in the program guide. Setting this option to Name will display channels in alphabetical order. Note: NOTE: If you sort the channels by Name, please take note. Using the and buttons to step through the channels will appear to change channels a random order when, in fact, the channels are sorted and tuned to in alphabetical order. 30 Using the menus - Draft A.03 Scheme The SCHEME pop-up menu enables you to select a color scheme for the on-screen guides and menus. Audio The DEFAULT AUDIO pop-up menu enables you to specify the audio track for programs you watch. While English is the default audio, you may choose an alternate audio track. If your chosen audio track is available for the program, you will hear it. Otherwise, you will hear will be the primary audio track in which the program produced. Language The LANGUAGE option enables you to specify the language in which menus and messages are displayed. While English is the default language, you may choose Spanish. Be aware that program titles and descriptions will continue to be in English since that text is broadcast. Filters The default setting for Filters is “Temporary.” With a setting of “Temporary,” each time you leave the on-screen guide, all filters other than Channel List will reset (all categories and complete class). If you change the Filters setting to “Persistent,” any filtering that you should happen to do will survive exiting the on-screen guide and be in effect for the OneLine Guide and even later when returning to the on-screen guide at a later time. Advanced Preferences The ADVANCED PREFERENCES screen The ADVANCED PREFERENCES screen contains options that are less likely to require changes once they are set. Most users will not make any changes to this screen. This screen also provides a means to reset all preference options to the factory defaults. Receiver ID Someday, you may choose to get a second digital satellite receiver. If both receivers are in the same room or if you are using an RF remote control or a remote control extender, you may experience interference between signals. To avoid this “cross talk,” simply highlight the Receiver ID button and press on the remote control to be used for that specific digital satellite receiver. Remember to set your remote control to the desired code first. For information Using the menus - Draft A.03 31 regarding changing the remote control code, see the chapter “Programming Your Remote Control.” Screen Ratio Screen Ratio should be set to 4:3 for most televisions, which is the default. This indicates that you are using a standard format television screen. However, if you have a wide-screen television, you may want to change this setting to the 16:9 option. While setting this option to the wrong format will not harm your TV, it may cause a distorted picture. Channel Lock The Channel Lock setting provides a way for you to set your digital satellite receiver to permanently stay on a specified channel. When the setting is anything other than “- - - -” the digital satellite receiver will always power up on that channel and will ignore any attempts to change the channel. To allow channel changing to function again, set this option back to “- - - -.” Input button The Input button option allows you to enable or disable the functionality of the button on your remote control. This is useful if you are not using the local TV pass through capability of your digital satellite receiver and want to avoid getting a snowy picture from inadvertent presses of the button. Note that the pass through capability happens automatically when the digital satellite receiver is powered off. Using Locks and Limits The LIMITS screen provides settings to help you control the viewing restrictions of DIRECTV® programming. These limits, when accompanied by the CHANNEL LISTS, put a great degree of control in your hands. For the TV Timer, Rating and Spending limits to be enforced, the digital satellite receiver must be locked, as described earlier in this chapter. The LIMITS screen 32 Using the menus - Draft A.03 TV Timer The TV TIMER screen When you select TV Allow, the TV TIMER screen will be presented. If your receiver is locked, you will need to enter your passcode to access this screen. From the TV TIMER screen you can specify the hours that DIRECTV® programming can be viewed on your receiver. This is done by highlighting each of the days you wish to control and pressing . After selecting a day of the week, you can set an acceptable start and end viewing period or a total viewing duration. Max Rating Program ratings indicate the suitability of a program’s content for a given audience. For families with younger children, a lower rating limit may be desirable. Other families may choose to allow viewing of more sophisticated programming. The LIMITS screen leaves this choice and control up to you. Highlight the Max Ratings button and press to display the MAX RATING pop-up menu where you set the limit. When the digital satellite receiver is locked, the passcode must be entered to change the ratings limit. Determine the highest allowable rating for your family and highlight it. When you press all ratings up to and including the chosen rating will be checked. All higher ratings will be cleared. You may choose to Lock All or Allow All instead of setting a specific limit. Max Spending Pay per view access enables you to purchase special, limited-broadcast events such as sporting events and movies. You can set the maximum purchase price on a per-event basis. To change the displayed limit, highlight the Max Spending button and press to display the SPENDING LIMIT pop-up panel. When the digital satellite Using the menus - Draft A.03 33 receiver is locked, the passcode will be needed to change the ratings limit. Use the number buttons on the remote control to set the limit or use the and buttons to increase or decrease each digit. Use the and buttons to highlight the digit that you want to change. The maximum limit is $655 per event. Highlight OK and press Lock/Unlock to confirm the entered amount. When you first receive your satellite system, it will be unlocked; (i.e., no limits or restrictions are in effect). To enforce the limits (spending, ratings, and “Family” favorite list), you must lock the system. • When the button on the MAIN MENU reads Lock, no lock symbol appears at the top of the menu screen, indicating that the system is unlocked. Note: Once the satellite receiver is locked, only existing Family list channels will be accessible. If the Family list does not have channels on it, no channels can be viewed without first unlocking the satellite receiver. To avoid this inconvenience, verify the contents of the Family list before locking the satellite receiver. How to lock the system The LOCK pop-up panel When the Lock button is selected, the LOCK SYSTEM pop-up panel is displayed. Use the and buttons or the remote control number buttons to enter a four-digit passcode of your choosing. If you enter the code using the number buttons, you will not see the numbers appear on the screen. After entering a four-digit passcode, highlight and select OK to proceed. Otherwise, choose Cancel to cancel the locking process. If you continue, you will be asked to confirm the code by entering it again in the same fashion as before. Once again, highlight and select OK to proceed. Otherwise, choose Cancel. Once OK has been selected, the digital satellite receiver is locked. You will need code whenever you wish to unlock or override the lock. The button used to lock your system is now used to unlock your receiver. A lock symbol appears at the top of every menu screen to remind you that the digital satellite receiver is locked. 34 Using the menus - Draft A.03 Unlocking the system The UNLOCK pop-up panel To remove the lock and its restrictions, highlight the Unlock button and press SELECT. When the SYSTEM UNLOCK pop-up panel appears, you can use the and buttons or the remote control number buttons to enter the four-digit passcode that you used to lock the digital satellite receiver earlier. If you enter the code using the number buttons, you will not see the numbers appear on the screen. After entering the passcode, highlight and select OK. Once the digital satellite receiver has been unlocked, all limits and restrictions are removed! Otherwise, choose Cancel to keep the lock in effect. If you forget your four-digit code, you must call DIRECTV for assistance. Temporarily Overriding the Lock The OVERRIDE LOCK pop-up panel on menus There are times you may wish to temporarily remove the restrictions imposed by locking. You can do this without unlocking the digital satellite receiver. When you press , when prompted, the OVERRIDE LOCK pop-up will be displayed. It looks and navigates just like the SYSTEM UNLOCK pop-up. Note: Once the correct four-digit code is entered, the digital satellite receiver will remain unlocked until you power the digital satellite receiver off. At that time all locks and limits will be enforced again. Remember that when the digital satellite receiver is locked, only channels in the Family list can be viewed. This means that even though a channel Using the menus - Draft A.03 35 appears on the Fav. A, B, C, or All Channels list, the selected channel must also be on the Family list in order to see or hear it. For the Family List limit to be in force, the digital satellite receiver must be locked. Locking is described earlier in this chapter. When the system is locked the passcode will be needed to modify the settings of the channel lists. Setting up a VCR VCR setup text The VCR SETUP screen provides access to the settings that will allow the digital satellite receiver to communicate the record and stop commands to your VCR. VCR SETUP Install Signal VCR Prefs Test New Card Wed, Oct 20 Brand Admiral 3:54 PM Test 1 of 1 Record Stop Upgrade Features Watch TV Main Menu Brand Search through the various brands of VCRs that are supported using the and buttons. Related brands that share the same control codes may be suggested. You may want to experiment with these if you are having difficulty finding a functioning code under your VCR’s own brand name. Code More than one code may be assigned to your brand of VCR. Try each of the codes offered by using CHANNEL (CH) SELECT button to step through each code. Alternate between this procedure and testing the code. Test (Record/Stop) The testing function allows you to verify that the specified brand and code will control your VCR. To run the test, the VCR Control cable must be properly attached, a recordable tape must be in the VCR and the VCR powered on. Use the front panel of the digital satellite receiver, rather than the remote control, when testing the codes. This is because signals coming from the remote control at the same time as signals coming from the VCR Control cable could give unreliable test results. Be sure to test both the Record and the Stop commands, which are necessary for successful taping capability. If either Record or Stop fails to function, try other Codes associated with your VCR brand. If you are unsuccessful in the test 36 Using the menus - Draft A.03 process after trying all available codes, recheck your VCR Control cable connections and IR emitter placement. Using the menus - Draft A.03 37 Using WatchWord WatchWord allows to you search using specific words that appear in program titles or descriptions. WATCHWORD SETUP Setup Result Watch TV Main Menu Wed, Apr 11 3:45 PM Search for words in the Title and Descriptions of programs in the Program Guide. rodeo casino tropical Roberts Empty Empty Empty Empty The WATCHWORD setup screen is used to specify up to eight different words that can be used to identify programming of interest to you. While the digital satellite receiver is in standby mode the program titles and descriptions in the guide will be searched. Programs which contain matching words, will be included in the WATCHWORD on-screen guide. Note: Note: For the WatchWord Guide to have the opportunity to find programs with matching words, your digital satellite receiver must be turned off for a period of time. It is recommended that you allow your system to look for your words while you sleep or when you are at work. It cannot search for words while it is turned on. (Is this still a true statement??) Highlighting one of the eight choices and pressing will initiate a pop-up panel where you can define a search word. If “CAGNEY” and “ALIEN” were specified, the “CAGNEY” search word might find movies in which James Cagney performed in, as well as the TV series “Cagney and Lacey.” The 38 Using the menus - Draft A.03 “ALIEN” search word might find the movie “Aliens” as well as any program which includes the word “alien” in the description. Partial words work as well. Entering the desired words is easy using the pop-up buttonboard. You can WATCHWORD SETUP Setup Result Wed, Apr 11 WatchWord Entry Search for words in the Title and Descriptions of programs in the Program Guide. Watch TV Main Menu -6 3:45 PM --rodeo & * 6casino 7 8 F G H Ptropical Q R Y Z . Roberts Empty OK Cancel Clear Del Empty Empty Del Empty highlight the desired letter using the buttons. Press SELECT to enter the letter. Once the word in entered, choose OK. Using alternate services The digital satellite receiver can support alternate audio services. To determine if the services are available for a particular program, look for their icons below the date and time in the Information Banner or on the on-screen guide. To access these services when available press the button on the remote control. The Alternate Services banner will appear at the bottom of the screen. Audio Once you have selected the Audio button you can use the CHANNEL button to step through the audio tracks offered for the current program. To choose the highlighted language, press SELECT. On occasion an audio track may be offered that is not being broadcast. If this is the case, you will hear either unchanged audio or silence. Changing channels restores the audio track to the one that is specified on the PREFERENCES screen. See the DIRECTV Digital Satellite Receiver’s Menu System chapter to set the default audio. Digital Audio Once you have selected the Digital Audio, use the CHANNEL button to step through the audio tracks for the current program. For programs that are offered in Dolby Digital® the icon appears with the audio track title for Dolby Digital programming. The "Same as Audio" option is always available. To choose the highlighted digital audio, press SELECT. Occasionally, an audio track may be offered that is not being broadcast. If this is the case for the selected track, you will hear either unchanged audio or silence. Changing channels will restore the audio track to the one that is specified on the PREFERENCES screen. See the DIRECTV Digital Satellite Receiver’s Menu System chapter for information on setting the default audio. Using the menus - Draft A.03 39 40 Using the menus - Draft A.03 Programming the remote control - Draft A.03 This chapter explains how to program your remote control to work with the other components in you home entertainment center using the Maufacturer’s device codes. Using the remote control on page XX also explains how to use the remote control to operate and additional satellite receiver, identfy stored codes, and use AUX to control other components in your system. How program your remote control This section describes two ways to program your remote control to work with your TV, VCR, a/v receiver, and other components in your home entertainment system. These methods are code scanning and code entry. Code scanning may be more time-consuming, but you don’t have to use the manufacturer’s control codes in table XX to program your remote control. Using the code entry method may be quicker, but you will need to find the codes assigned to each of your components in the table. TV MUTE 1. Keep you remote control aimed at the component you want to use. 2. Hold down the appropriate device button (TV, for example) then press the MUTE button for a full second. 3. Release both buttons. 4. The device button (in this case, TV) will glow and remain lit. If the button does not illuminate, repeat steps 1–3. 5. Use either programming method described below. Code scannning Repeatedly tap the top part of the CH (Channel) button. Continue to step CH through the codes until the component turns off, indicating you have found the correct code for that component. If you inadvertently pass a code that responds, or realize that you might not hat been aiming the remote contol at the component, tap the lower part of the CH button to step backward through the codes. Press the remote control’s POWER button to verify the proper code. Press the device button again to lock in the code. Code Entry Refer to Table XX on page XX. Find the three-digit code or codes for the type and brand of the component you want to control from table XX. If several codes are listed, try each to find the one that works best. Press the device button again to lock in a code. Press the remote control’s POWER button to verify the proper code. Programming the remote control - Draft A.03 41 Television brands and remote control codes TV Admiral Code(s) 072 081 160 161 TV Code(s) Jensen 013 TV Realistic Code(s) 007 019 043 047 A Mark 112 143 JVC 038 001 083 034 Runco 072 130 Akai 070 146 KEC 043 Sampo 070 004 058 Amstrad 101 004 050 089 105 160 127 143 133 052 Kenwood 070 001 Samsung Anam 043 054 056 080 112 131 Kloss 002 059 Sanyo 007 020 053 057 082 AOC 070 004 058 112 KMC 043 Scott 004 028 043 048 143 Audiovox 076 120 KTV 043 143 154 070 Sharp 081 004 014 019 022 028 143 029 Blaupunkt 088 Kuehn 722 Siemens 088 Bruette 572 Lodgenet 072 Signature 072 Candle 070 002 003 004 Logik 072 Sony 001 085 126 166 079 Capehart 028 003 004 043 058 Lauxman 004 Soundesign Cetronic 043 LXI 007 015 052 081 160 Spectricon 112 Citizen 070 002 003 004 043 101 103 143 Magnavox 003 004 022 059 060 061 063 0 64 070 094 127 160 164 SSS 004 043 Classic 043 Marantz 070 164 Supre Macy 002 Concerto 004 Matsui 164 Sylvania 070 003 059 060 063 064 127 160 164 044 Contec 043 050 051 Memorex 004 007 072 Sylvester 917 Coronado 143 Metz 088 Symphonics 194 052 Craig 081 043 054 191 MGA 024 070 004 024 028 042 Tandy Crown 043 143 Minerva 088 Tatung 056 062 Curtis Mathes 070 101 143 004 Hughes 024 004 040 042 028 146 Technics 034 080 CXC 043 MTC 070 004 062 101 Techwood 004 Daewoo 076 103 004 016 043 114 120 127 143 128 136 192 044 NAD 015 025 Teknika 002 003 004 024 028 043 072 101 143 Daytron 004 143 NEC 070 040 016 056 024 130 134 019 004 Telerent 072 Dynasty 043 Nikei 043 Tera 173 Dynatech 062 Onking 043 Tmk 004 Electrohome 024 076 120 143 Onwa 043 Toshiba 015 030 007 040 062 101 Emerson 004 005 028 043 047 048 050 051 076 120 143 151 153 154 155 070 096 191 Optonica 019 081 Universal 008 009 Fisher 007 057 Panasonic 034 080 056 164 Video Concepts 146 Funal 028 043 Philco 164 070 003 059 060 064 004 056 063 024 Vidtech 004 Futuretech 043 Philips 164 093 038 005 059 127 070 003 004 Wards 004 019 064 008 009 028 060 061 063 072 074 143 164 165 GE 160 165 161 070 008 009 034 056 073 074 130 155 167 004 145 Pioneer 025 070 004 018 023 190 Westinghouse 076 120 Goldstar 004 106 110 112 119 127 143 193 Portland 004 143 065 Yamaha 004 070 Hall Mark 004 Proscan 160 161 167 145 065 York 004 Hitachi 011 004 009 010 012 023 075 143 007 072 Proton 004 058 131 143 171 173 Yupiteru 043 Infinity 164 Quasar 034 056 080 164 Realistic 007 019 043 047 JBL 164 Radio Shack 004 019 043 127 143 Zenith 072 073 095 103 JCPenney 070 004 008 009 024 030 065 101 160 143 156 RCA 160 161 156 165 065 070 004 023 024 056 074 152 167 145 Zonda 112 42 Programming the remote control - Draft A.03 VCR Brands and remote control codes VCR Code Aiwa 034 Akai VCR Code Magnavox 067 031 034 041 068 154 160 064 VCR Code Sharp 031 054 053 034 016 043 046 124 125 142 146 Marantz 067 069 031 067 012 023 Soundesign Ampro 072 Marta 101 Shintom 013 Anam 031 Matsui 027 030 Signature 031 059 034 067 Audio Dynamics 012 023 039 043 MEI 031 Sony 034 Brooksonic 035 037 044 129 152 Memorex 102 101 003 010 014 031 034 053 072 139 134 STS 010 034 Canon 028 031 MGA 045 046 059 Sylvania 039 043 023 Capehart 034 039 043 023 108 Minolta 013 156 Symphonic Craig 003 040 135 Hughes 059 061 046 051 142 013 045 162 Tandy 031 070 Curtis Mathes 031 041 156 MTC 034 040 Tatung 031 019 034 101 Deawoo 117 119 005 116 007 010 065 108 110 112 Multitech 024 034 Teac 006 Daytron 108 NEC 012 023 043 048 039 Technics 112 008 131 047 059 082 013 042 Dimensia 040 101 156 Nordmende 043 Teknica DBX 012 023 039 043 Optonica 053 054 TMK 040 Dynatech 034 053 Panasonic 070 133 031 066 161 Toshiba 012 Electrohome 059 Pentax 013 031 063 156 Totevision 012 046 034 141 Emerson 006 029 035 025 027 034 036 037 046 101 129 131 138 017 031 044 152 157 153 Philco 031 034 067 Unitech 040 Fisher 003 008 009 010 Philips 031 067 034 101 054 071 Vector Research 003 013 024 031 034 040 053 054 017 131 Funai 034 Pilot 101 VideoConcepts 012 043 034 039 GE 031 072 144 147 063 151 107 109 156 126 Pioneer 021 013 048 Videosonic 072 080 056 048 034 101 058 Go Video 040 132 136 Portland 108 Wards 034 Goldstar 101 123 012 013 114 Quartz 002 014 Yamaha 013 Harman Kardon 012 045 Quasar 070 133 161 031 066 Zenith 031 059 034 067 Hitachi 004 026 034 063 137 150 156 Radio Shack 123 Instantreplay 031 RCA 107 109 144 147 151 013 041 034 040 156 031 140 JCL 031 Realistic 003 008 010 014 031 034 040 053 054 101 JCPenny 012 013 040 101 156 066 Rico 058 078 Jensen 043 Salora 014 JVC 048 050 043 130 060 012 031 150 055 158 Samsung 102 040 032 104 107 109 112 113 115 120 122 125 159 Kenwood 014 034 047 048 023 Sansui 043 048 135 022 Lloyd 034 Sanyo 003 010 102 007 014 134 LXI 034 003 009 017 Scott 017 037 044 129 131 112 159 Magin 040 Sears 003 008 009 010 013 014 017 081 101 AUX brands and remote control codes Programming the remote control - Draft A.03 43 AUX Code(s) AUX 095 Jerrold Adcom 146 149 227 244 Amc 082 083 084 Arcam Audio Access Code(s) AUX Code(s) 141 RCA 109 213 166 JVC 112 198 252 Realistic 103 122 123 124 172 174 177 179 180 194 Kenwood 096 104 119 125 148 151 163 171 173 242 Rotel 204 218 239 196 214 126 139 075 197 100 Krell 223 Sansui Audio File 093 098 Lexicon 215 250 Sanyo 157 129 Audio Techinica 221 Luxman 066 071 120 134 205 206 229 Samsung 068 Aiwa 111 114 117 156 170 199 203 219 231 241 254 LXI 123 177 Scientific Atlanta 143 Akal 181 233 Magnavox 126 162 185 186 224 228 Scott 180 190 Anam 180 Marantz 074 091 105 126 128 139 155 162 164 186 232 Sharp 096 125 151 161 169 182 193 Bose 064 137 219 McIntosh 251 Sherwood 089 127 B&K 150 152 Mondial 069 070 077 225 226 Sony 097 117 147 183 200 253 237 238 188 192 080 063 243 Carver 013 091 098 107 126 129 160 163 164 220 245 249 MCS 108 178 Soundesign 135 Casio 076 Hughes 253 Soundstrea 197 Clarion 151 169 Meridian 013 067 SSI 130 Denon 101 133 191 202 208 246 247 NAD 128 Starcom 141 Englightened Audio 078 153 Nakamichi 072 212 234 235 Symphonic 124 Fisher 107 129 157 163 176 Niles 236 3M 217 Fosgate Audionics 113 228 248 Onkyo 079 094 115 116 207 209 211 255 Teac 102 159 180 062 GE 216 123 Optimus 121 125 140 181 Technics 131 143 184 145 187 200 202 208 165 Goldstar 110 Panasonic 131 144 187 200 Toshiba 175 Harmon Kardon 073 195 248 249 Parasound 085 086 090 Wards 163 Haital 119 Philips 136 186 126 197 Yamaha 092 120 166 240 125 169 065 216 JCPenny 109 154 178 Pioneer 087 093 132 138 210 165 168 189 195 201 081 230 Zenith 222 061 Jesen 099 Quasar 131 187 44 Programming the remote control - Draft A.03 Federal Communications Commission (FCC) Regulatory Information FCC Rules Compliance This equipment complies with both Part 15 and Part 68 of the FCC rules. Part 15 compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the digital satellite receiver. • Connect the equipment into an outlet on a circuit different from that to which the digital satellite receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. The user may find the following booklet, prepared by the Federal Communications Commission, helpful: “How to Identify and Resolve Radio and TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certified device. Part 68 compliance 1. The FCC has established Part 68 of the FCC Rules, which permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on coin lines or party lines. 2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until repair has been made. If this is not done, the telephone company may temporarily disconnect service. 3. The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a complaint with the FCC. 4. If the telephone company requests information on what equipment is connected to their lines, inform them of: • • • • the telephone number towhich this unit is connected. the ringer equivalence number (REN) from the label located on the bottom of the equipment. a Universal Service Order Code (USOC) RJ11 jack is required for this equipment. the FCC registration number from the label located on the bottom of this equipment. Programming the remote control - Draft A.03 45 46 Programming the remote control - Draft A.03 Questions & Answers - Draft A.03 Questions? Did we forget to tell you something? Many people, over time, have questions about their satellite system. We have compiled the most common of these questions and the answers in this appendix. We hope they help! QI had a signal but now I am getting a message “Searching for satellite signal. To access related utilities, press .” What happened? ARain clouds and snow can affect the satellite signal reception. This loss of signal is temporary. Also check for new growth on trees and bushes that could be blocking the signal. One other possibility is that the wind or someone has moved the satellite dish antenna. QWhy can’t I control my TV? ABefore you can control your TV, VCR, or any other device, besides your digital satellite receiver, you must program your remote control to match your different devices. See the chapter, “Programming Your Remote Control” in this manual for specific instructions. If you have already successfully programmed your remote control, try pressing the appropriate device key to put your remote in the proper mode. Then try controlling that device. Also, make sure that the batteries in the remote control are good. QMy digital satellite receiver does not respond when I press keys. What’s wrong? AMost likely, if the front panel keys work but the remote control doesn’t work, try pressing the “SAT” key before trying to control the digital satellite receiver. If that doesn’t work, press the “SAT” and “Mute” keys together and try again. If that doesn’t work, or if the front panel keys don’t work either, unplug your digital satellite receiver for 30 seconds, then plug it back in. Since your digital satellite receiver is a computing device it is susceptible to erratic changes in power and/or signal, just as any other computer, and these sudden changes can cause it to become “confused.” QSome channels look good, while others freeze or indicate that no signal is available. What’s wrong? AThe most common causes for this behavior relate to an improperly grounded satellite cable. Check the cable between your digital satellite receiver and the satellite dish antenna. Confirm that RG-6 (not RG-59) cable is used and does not exceed 100 feet in length. Longer cable runs require amplification. This special amplifier is available from your dealer. QHow can I watch one channel while recording another? AWith only one digital satellite receiver, unfortunately, you can’t. Each receiver can only decode one channel at a time. QI’m getting a message to call some extension. Why? AThere are many different reasons for this. If you want to watch the channel that is displaying the message, call DIRECTV at 1-800-DIRECTV (347-3288). QWhy don’t I have an on-screen offer to purchase pay per view programs? AThere are three possibilities; your digital satellite receiver must be connected to a phone line and it is not, or DIRECTV doesn’t realize that your phone line is connected or has disabled your ability to make on-screen purchases. Call DIRECTV at 1-800-DIRECTV (347-3288), for assistance. Questions & Answers - Draft A.03 47 QCan I receive my local TV programs through my digital satellite receiver? AThere are three ways to receive local programming: If you are in an area where local programming is available via satellite and have the proper satellite dish antenna, contact DIRECTV to arrange for the necessary subscription package. Install a traditional antenna (i.e. roof mounted, attic mounted or rabbit ears) or “lifeline” cable TV. Arrange for basic or “lifeline” cable service from your local cable company. If you should select item 1 above, your local programming will appear in the program guide just as any other channel. For options 2 or 3, connect the local signal to the IN FROM ANTENNA on the back of your digital satellite receiver. Use the key to switch between DIRECTV® programming and local programming provided on the OUT TO TV connector. QIf I have questions about my satellite system or need to have it serviced, who should I call? AFor issues regarding your equipment, contact Hughes Consumer Care Center directly at 1-800-274-8995. If you would like, call your dealer first. They are most familiar with your installation and needs. Also, they are likely to be local to you. If you need assistance with your subscription, such as adding channels, contact DIRECTV at 1-800-DIRECTV (347-3288). QI think I set an event to record on my VCR, but when I played the tape back nothing was there. What could be wrong? AThere are several possible reasons for this. First, check that the VCR was programmed correctly and left turned on and the input matches the output from your digital satellite receiver. Confirm that you were authorized to tape the chosen program. QIWhy do I need to connect the satellite reciever to a telephone line? AThe telephone connection is used by the satellite receiver report purchase activity to DIRECTV. QI picked up my telephone and it was making a hissing and squealing sound. Why? AYour digital satellite receiver was reporting any pay per view activity that may have occurred. This happens very rarely and lasts for only a minute or so. QWhat if my question isn’t listed here? ACall your dealer or Hughes Consumer Care Center at 1-800-274-8995. We will do our very best to answer your questions. 48 Questions & Answers - Draft A.03 LIMITED WARRANTY Hughes Network Systems (HNS) provides the following limited warranty on this equipment. This limited warranty is in lieu of all other warranties, whether express, implied, or statutory, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose. HNS shall not be liable for damages in excess of the purchase price of the product less reasonable amount for use and wear, or for any incidental, special, punitive, or consequential damages of any nature whatsoever, or for any delays, loss of use, time, profits, revenue or savings, any commercial loss, inconvenience, damage to buyer's or to other person's property, arising from the use or inability to use the product, or otherwise for any failure to perform. HNS neither assumes nor authorizes any customer care center or any other person or entity to assume any other obligation or liability beyond that which is provided for in this limited warranty. No oral or written information or advice given by HNS, its dealers, distributors, agents or employees, shall create a warranty or in any way increase the scope of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the above limitations or exclusions may not apply to Purchaser. This Limited Warranty gives specific legal rights to Purchaser, and Purchaser also may have other rights which may vary from state to state. PROVISIONS Your Hughes manufactured DIRECTV Digital Satellite Receiver, Satellite Dish Antenna, and Remote Control are warranted against defects in materials, workmanship for parts and labor: • • • The digital satellite receiver is warranted for two (2) years from date of purchase. The satellite dish antenna (including the LNB) is warranted for one (1) years from date of purchase. The remote control is warranted for ninety (90) days from date of purchase. This limited warranty does not cover: • • • • • • • • • • a unit that has been modified damage from misuse, negligence, or accident any installation, or damages caused by installation shipments to HNS that are damaged in transit removal and reinstallation of equipment for repair loss of programming damage due to lightning (for example, power surges, nearby strikes) acts of God cost of shipping to HNS batteries or cables after installation This limited warranty is not transferable and is valid only in the United States SERVICE RETURN PROCEDURES If you have any questions or encounter any problems, you may contact your authorized HNS dealer or call our Customer Care Center, at 1-800-274-8995. To ensure prompt and efficient service, please have your model and serial numbers handy. Space to note these numbers is provided inside the front cover of this manual. In the event of repair or replacement, you will need these numbers, along with your bill of sale. In the event that your equipment must be repaired or replaced, you can: • • • contact your authorized HNS dealer or call our Customer Care Center to find the authorized service center nearest you. OR choose the “replace after receipt” option, whereby you must ship HNS your defective equipment and, once your unit is received, a new or refurbished unit (at the sole discretion of HNS) will be shipped to you. OR choose the “advance replacement” option, whereby a new or refurbished unit (at the sole discretion of HNS) will be shipped to you after you have provided an accepted credit card number for collateral purposes. Once you receive the replacement part from HNS, return your defective equipment within the specified time period to avoid being charged for the advanced part. If the warranty on the equipment has expired, the Customer Care technician will provide you with an estimate of the cost to replace the unit when the RMA is assigned. PACKING INSTRUCTIONS FOR EQUIPMENT TO BE RETURNED 1. Call the Customer Care Center. The Customer Care technician will give you an RMA (Return Merchandise Authorization) and a mailing address for returning your unit. 2. If you are returning the digital satellite receiver, please keep your access card and return only the digital satellite receiver. 3. Pack the unit in the original box and packing material, if possible, or in other packaging that provides adequate protection for shipping. Include your name and address, the model number, the serial number, and a copy of the bill of sale. 4. Write: "Attention: RMA #" (the number given to you by the Customer Care technician) on the return shipping label. 5. Insure the shipment for the full replacement value. If the warranty on the equipment has expired, the Customer Care technician will provide you with an estimate of the cost to replace the unit when the RMA is assigned. Questions & Answers - Draft A.03 49 50 Questions & Answers - Draft A.03 Installing the satellite antenna-A.03 INSERT SATELLITE DISH ANTENNA CONSUMER INSTALLATION PROCEDURES AND RELATED SOFTWARE MENUS HERE. THIS APPENDIX WILL BE DELETED IF CONSUMER ANTENNA INSTALLATION PROCEDURES ARE NOT INCLUDED IN THIS MANUAL. Installing the satellite antenna-A.03 51 INSTALLATION Polarization– This satellite receiver is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug defeating this feature. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you can fully insert the blades without blade exposure. Antenna grounding example from the National Electrical Code instructions contained in “Radio and Television Equipment” Power Sources– Operate this satellite receiver only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. Power-Cord Protection– Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, pay particular attention to cords at plugs, convenience receptacles, and at the point where they exit from the product. Overloading– Do not overload wall outlets, extension cords, or integral convenience receptacles. This can cause a fire or expose you to possible electric shock. Ventilation– Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. Never block the openings by placing the product on a bed, sofa, rug, or other similar surface. Do not place this product in a built-in installation such as a bookcase or rack unless it is properly ventilated, or you have followed the manufacturer’s instructions. For electrical safety, power line operated equipment or accessories connected to this unit should bear the UL listing mark should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel. Heat– The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat. Accessories– To avoid personal injury or damage to the satellite receiver, do not place the satellite receiver on any unstable cart, stand, table, or bracket. Any mounting of the product should follow the manufacturer’s instructions. Attachments– Do not use attachments unless recommended by Hughes as they may cause hazards. Satellite Dish Antenna Grounding– The outdoor satellite dish antenna used to receive satellite signals and the cable used to connect the satellite dish antenna to the indoor receiving unit are required to comply with local installation codes and the appropriate sections of the National Electric Code (NEC) and in particular Article 810-15, which covers proper installation and grounding of television receiving equipment, as well as to Article 820-33, which specifies that the satellite dish antenna cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical. These codes require proper grounding of the metal structure of the outdoor satellite dish antenna and grounding of the connecting cable at a point where it enters the house (or other building). If you are having a professional installer perform the installation, the installer must observer installation codes. This manual contains instructions on how to make the installation in compliance with the NEC. If additional local installation codes apply, contact local inspection authorities. 52 Installing the satellite antenna-A.03 Lightning–For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, disconnect the antenna and cable system, and disconnect it from the telephone line. This will prevent damage to the product due to lightning and power-line surges. Television Antenna Information– Installing an outdoor antenna can be hazardous and should be left to a professional antenna installer. Do not locate the outside antenna system in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, take extreme care to keep from touching such power lines or circuits, as contact with them might be fatal. If an outside antenna is connected to the satellite receiver, be sure the antenna system is grounded so as to provide some protection against voltage surges and built-up static charges. This satellite receiver is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug defeating this feature. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you can fully insert the blades without blade exposure. Section 810 of the NEC, NFPA No. 70 1987, provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of the grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Note to CATV System Installer– This reminder is provided to call the CATV system installer’s attention to Section 820-40 of the NEC which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical. Power Lines– Extreme care must be taken when installing and adjusting or maintaining the outdoor antenna and connecting cable, especially in the vicinity of overhead power lines, electric lights, or power circuits. When installing the outdoor antenna or cable, extreme care should be taken to keep from touching or approaching such power lines or circuits, as contact with them might be fatal. Cleaning– Unplug this satellite receiver from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning. Object and Liquid Entry– Never push objects of any kind into this satellite receiver through openings as they may touch dangerous voltages or “short out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the satellite receiver. Water and Moisture– WARNING! To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. SERVICE Servicing– Do not attempt to service this satellite receiver yourself as opening or removing covers may expose you to dangerous voltage or other hazards. There are no user serviceable parts inside. Refer all servicing to qualified service personnel. Conditions Requiring Service– Unplug this satellite receiver from the wall outlet and refer servicing to qualified personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled on, or objects have fallen into, the satellite receiver or it has been exposed to water. • If the satellite receiver does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Other adjustments may result in damage and will often require extensive work by a qualified technician to restore the satellite receiver to its normal operation. • If the satellite receiver has been dropped or the cabinet has been damaged. • When the satellite receiver exhibits a distinct change in performance. Replacement Parts– When replacement parts are required, have the technician verify that the replacements being used have the same safety characteristics as the original parts. Use of replacement parts specified by the manufacturer can prevent fire, electric shock, or other hazards. Safety Check– Upon completion of any service or repairs to this satellite receiver, ask the service technician to perform safety checks recommended by the manufacturer to determine that the digital satellite receiver is in safe operating condition. Installing the satellite antenna-A.03 53 C 54 Installing the satellite antenna-A.03 Index Times 31 View 29 Buy $ 30 Buy Options 30 Don't Purchase 30 Tape/View 30 View Only 30 Cancel Purchase 30 Categories 26 Classes 28 Lists 27 LOCK SYSTEM 41 LOCK SYSTEM screen 41 MAIN MENU History 40 Program Guide 34 Ratings Limit 46 Spending limit 46 Upcoming 40 Moving around 22, 23, 24, 25 Type 26 PRPOGRAM GUIDE Guide 28 RATINGS LIMIT screen 46 OTHER TIMES screen 31 Schedule To Tape 29 To View 29 SETUP MENU Default Audio 44 SPENDING LIMIT screen 46 SYSTEM UNLOCK 42 SYSTEM UNLOCK screen 42 Information from the Information screen 28 INFORMATION screen 28 Buy $ 30 Buy Options 30 Cancel Purchase 30 Done 29 Schedule 29 PROGRAM GUIDE Category 26 Class 28 Filtering 25 List 27 Troubleshooting 57 Types 26 Guides 28 UPCOMING PURCHASES screen 40 Index 55 56 Index
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