Ohsung Electronics URCTKP9600 Network Keypad User Manual EMISSION TEST REPORT

Ohsung Electronics Co., Ltd. Network Keypad EMISSION TEST REPORT

User Manual

Order Number : GETEC-C1-18-270 FCC Part 15 Certification Test Report Number : GETEC-E3-18-017 Page 1 / 1 EUT Type: Network keypad FCC ID.: OZ5URCTKP9600 APPENDIX G : USER’S MANUAL
TKP-9600Owner’s Manual
Introducing the TKP-9600Thank you for purchasing URC’s TKP-9600 In-Wall Network Keypad. Its easy and intuitiveuse helps to simplify your life while adding control of more things than thought possible.Online Help:Visit the URC Home Page for downloads, training materials, and frequently asked questions.Contact Support:Total Control is a URC product sold direct or through distribution. For questions orassistance contact your Custom Installer/Programmer.My Installer/Programmer:or URC Technical Support at: techsupport@universalremote.com(914) 835-4484Universal Remote Control, Inc.500 Mamaroneck AveHarrison, New York 10528Toll Free: (800) 901-0800Table of ContentsFeatures and Benefits..........................................................................................1Parts List.................................................................................................................3Installation.............................................................................................................4Main Menu: Navigation.......................................................................................6Title Bar..................................................................................................................7Room’s Menu...................................................................................................9Room Linking.................................................................................................10Now Playing..................................................................................................11Core Buttons.........................................................................................................12Shortcut Popup Menu..................................................................................13Status Bar......................................................................................................15Intercom................................................................................................................17Navigating the Intercom Menu..................................................................19Making Calls: Audio-Video........................................................................20Making Calls: Audio Calls..........................................................................22Making Calls: Baby Monitor......................................................................24Making Calls: Audio Broadcast.................................................................26Do Not Disturb Mode...................................................................................28Scenes Menu.......................................................................................................29Settings Menu......................................................................................................30Specifications......................................................................................................39Limited Warranty Statement.............................................................................39
1Features and Benefits:The TKP-9600 In-Wall Network Keypad is one of URC’s most advanced devices that isoptimized for usage with Total Control 2.0.Enjoy these key features:Updated User Experience:This device has the capability of using URC’s Total Control 2.0 software suite. Usingthis software provides this device with a modern “look and feel” giving the end-useran improved user experience in terms of graphics, performance, and features.Audio-Video Interface:Communicate with any other URC Intercom-Enabled device in the system with thisfeature. The end-user can make Audio-Video, Audio, or Baby Monitor calls directlyfrom the TKP-9600.
2Proximity Sensor:This feature allows the TKP-9600 to spring into action automatically. Utilizingits proximity sensor, the keypad can detect distances from up to three (3) feetaway. This setting can be adjusted in the device’s Settings menu.Flexible Orientation:The TKP-9600 offers the ability to display the device in either portrait orlandscape mode making it the perfect keypad for almost any room. This featurecan only be set from within the Accelerator 2.0 software, speak to a customhome professional prior to installation.
3Part List:Included in the TKP-9600:1x - TKP-9600 Network Keypad1x - Mounting Ring4x - Mounting Screws4x - SpacersTKP-9600Mounting RingSpacersMounting Screws
4Installation:The TKP-9600 is wall mountable and fits into a standard dual gang (J-box or Mud Ring)opening. Prior to installation, make sure power is available at the preferred location.Power can be supplied to the TKP-9600 through an Ethernet (RJ45) cable connected to aPoE (Power over Ethernet) in either of the following ways:●Router/Switch●PoE InjectorPower over Ethernet describes a system that passes electrical power safely, along withdata, along Ethernet cabling. A shielded Ethernet cable is preferred. The IEEE standardfor PoE requires a Category 5 or higher for high power levels.Using the Spacers:Use the spacers when installing the mounting ring on to a gang box. The spacers areNOT needed when using a p-ring.Included in the box are four (4) spacers that are to be used at specific installationsites. Most new homes are retrofitted with plaster ring boxes (p-ring) that allow theTKP-9600 to be mounted flat and flushed to the wall without the user of spacers.However, in some instances, the only boxes that are in the home are dual-gangboxes. In those situation spacers are REQUIRED in order to install the TKP-9600.Use the spacers as a buffer between the mounting ring and the dual-gang box, thiscan be done by using a screw to secure the mounting ring to the box.With this the TKP-9600 can sit flush and flat on its mount without the risk ofbending or breaking the dual-gang box.Mounting RingSpacersDual-Gang
5Wall Mounting:Follow the steps below for installation:1. Assure the dual-gang opening is fitted with the standard two-gangretro-box (available at almost any electronic supplier).2. Mount the wall-plate to the two-gang retro-box.3. Connect the Ethernet cable to the rear of the supplied TKP-9600.4. The TKP-9600 easily snaps into the wall-plate.The keypad mount rotates to accommodate landscape or portrait viewingmodes. The viewing mode is set from within the Accelerator 2.0 software.Mounting RingTKP-7600Dual-Gang BoxLandscapePortrait
6Main Menu Navigation:Although specific screen design and certain options are dictated by thecustom integrator that programmed the Total Control 2.0 system, the generallayout remains the same.Actual navigation is performed via screen swipes:●Left Swipe: Swipe left to reveal additional Main Menu pages. Theamount of pages available on the Main Menu is dictated by thecustom integrator.●Right Swipe: Swipe right to reveal the Scenes Menu. The ScenesMenu contains URC Scenes that are created by the customintegrator. Return to the Main Menu by swiping left from theScenes Menu.●Button Tapping: On the Main Menu selecting each of these areasprovide the end-user with control:1. Category/Device Ribbon: Select a Category button to revealthe associated submenu OR select a Device located here toaccess that devices menu. This is dictated by thecustom integrator.2. Rooms Menu: Select the Room Name to access theRoom’s Menu. This menu allows the end-user to control anotherroom and more.3. Volume Control: Tap the minus (Vol-) to lower the volume, plus(Vol+) to increase the volume, and Mute to mute the volume.4. Shortcuts: Select this button to reveal the Shortcuts Popupmenu. The end-user can add up to six (6) items on this menu.5. Main: Select this to return to the Main Menu regardless of what page the device iscurrently on. This can be changed to return to the Scenes Menu, speak with the customintegrator to program the TKP-9600 this way.6. Room Power Off: Select this button to turn off the current room.7. Now Playing: Select the Now Playing button at the top to instantly jump into thatdevice/activity’s menu pages.1234567
7Main Menu: View ModesTotal Control 2.0 features two different view modes for theTKP-9600. Each view mode has its own unique properties thatcompliment the user experience.The view mode must be programmed from within theAccelerator 2.0 software, speak to a custom home integrator formore details.1. Ribbon View: This is the default view mode and itcontains up to six (6) items per page.Ribbon View (Landscape & Portrait):2. Grid View: This view mode contains up tofifteen (15) items per page.Grid View (Landscape & Portrait):
8Title Bar:The Title Bar is always present regardless of what menu and/or room theTKP-9600 is currently using.On the left of the Title Bar, the current room the TKP-9600 is controlling isdisplayed. Selecting it reveals the Rooms Menu.At the right of the Title Bar is the Now Playing area. This displays whichdevice/activity is currently active. Selecting it returns the interface to thedevice/activity’s menu for control.The Title Bar is located at the very top of the display. To access its menu,swipe down as depicted on the image to the right. There are three (3)selectable options here:1. Close: Select this to hide the Title Bar Menu.2. Weather Module: Select this to display the Time and WeatherModule, this feature requires the home location. This location is setfrom within the Accelerator 2.0 software.3. Intercom: Select this button to display the Intercom Menu. Thismenu displays all available Intercom-Enabled device (clients). Pleasesee this documents Audio-Video Intercom section for more details.4. Settings: Select this button to access the TKP-9600’sSettings Menu. The various parts of the Settings Menu areexplained in detail in a later section of this document.Current RoomNow Playing1234
9Room’s Menu:Tap on the Room Name located on the left in the Title Bar to display theRoom’s Menu.The Room’s Menu contains every room programmed into the system. Specificrooms may be hidden from certain interfaces, speak to the custom homeintegrator for that option.Each room is given a Room Name and customized image to represent thatroom. Additionally, the Room’s Menu can be used for controlling volume,turning off the lights, or completely powering off a specific room.Here are the selectable buttons in the Room’s Menu:1. Volume Control: Select this button to reveal the Vol +, Vol -, andMute icons. This button is available on any room with audio sources.2. Lights Off Action Command: This button is programmed by thecustom integrator and can be set to turn off all the lights in aparticular room.3. Room Off: Select this button to turn off all the devices in thatparticular room. This button can only be used to turn off a room.4. Now Playing: This section displays what device/activity is currentlyactive in that room. Selecting this jumps the TKP-9600 to thatdevice/activity’s menu for control.5. Room Linking: This feature is only available on DMS Audio device.It is used to link DMS Zones/Areas. This means having one menuthat controls volume for multiple zones simultaneously or individually.
10Room Linking:Remember, Room Linking can only be used by DMS Zones/Areas. Thefollowing steps take place from within the Room’s Menu:1. Select the Room Link button, this displays the Room Linking Menu.2. Select which rooms in the system to link. Only rooms that areDMS Zones/Areas appear on the Room Linking Menu.3. Select the Check to confirm.These rooms are now linked. It is possible to control volume on all ofthese rooms from one menu (see below). Control the volume of eachLinked Zone/Area individually or simultaneously using theAll Linked Rooms volume slider.123
11Now Playing:On the right hand side of the Title Bar is the Now Playing area. TheNow Playing area always dictates what activity is currently playing inthe room.In the example at the right, Now Playing reads “SNP-2 Pandora”.This means that in the Home Theater the SNP-2 is usingPandora currently. Tapping the Now Playing area jumps the TKP-9600 to the menu forthe device in that section. In the example this mean that, oncetapped, the interface jumps to the SNP-2 device menu for control.
12Core Buttons:These buttons are almost always on display. Each one of these buttons has aspecific function:1. Volume: Used to control an active audio device.2. Shortcut Popup: Use this to display the Shortcut Popup Menu. Thismenu contains up to six (6) current room activities.3. Main: Select this to return to the Main Menu regardless of whatmenu the interface is currently in use.4. Room Off: Use this button to turn off the current room.1Vol-MuteVol+234Shortcut PopupRoom Off
13Shortcut Popup Menu:The Shortcut Popup Menu can holds the end-user’s favorite or mostfrequently used devices/activities and places them in one easy toaccess location.Adding Shortcuts:Follow these steps to add a Shortcut:1. Locate an available button and hold it down until thestatus bar on the top of the display fills.As stated on the bottom of the interface “Press and Holdto Add or Remove”.A list of device/activities for that room a presented inthe Add a Shortcut Menu.2. Select a device/activity. This adds that item to theShortcut Popup Menu.12
14Just tap on a Shortcut button to launch that device/activity. Remember, this menucan only hold up to six (6) items and each item must already be a device/activityprogrammed into that current room.Removing Shortcuts:Follow these steps to remove a Shortcut:1. From the Shortcut Popup Menu, press and hold the Shortcut thatneeds to be deleted.2. Hold the button until the Remote a Shortcut window displays.3. Select Remove.123
15Status Bar:Located above the Core Buttons, this section of the interface is almost alwayson display. The Status Bar is designed to inform the end-user of variousdifferent customizable options:1. Metadata Information: Located to the far left, options selected fromthe programming software cycle through here. Those selections arethe following:●Room Linked Status: Whenever the chosen room/area is“linked” to other rooms, it is acknowledged in this section.●Room Alarm Clock Status: If the current room has an Alarm thatis set to activate, the status bar displays an alarm clock icon andthe next scheduled time/day.●Vacation Mode Status: When Vacation Mode is activated, theStatus Bar displays “Vacation Mode On”. When inactive, theStatus Bar displays “Vacation Mode Off”.●Sunrise: Updated at midnight every day, displays the sunrise timefor the next day.●Sunset: Updated at midnight every day, displays the sunset timefor the next day.●RSS Weather Alert: Based on the location entered by the systemprogrammer, the words “Weather Alert” appear if an automaticalert is received via internet.●DMS-AV Surround Mode Status: Displays the current soundmode of the DMS-AV Surround Processor.
162. Page Indicator: The icons here represent the current pagenumber the interface is on. However, the icon located to the leftis the Scenes Menu icon. All icons to the right of that representpage numbers.3. Time: This is always present on the right hand side of theinterface. It serves as a quick and convenient place for theend-user to check the time of day.23
17Intercom:The TKP-9600 has the capability of communicating across the home network to anyIntercom-Enabled client (interface).There are three (3) different types of intercom calls that can be made:1. Audio-Video: This type of call uses the camera and microphone of the callingand receiving client to provide auditory and visual feedback.2. Audio Call: This type of call only uses the built in microphone of the callingand receiving client to create an audio call over the home network.3. Baby Monitor: This type of call uses the camera and microphone of only thereceiving client to provide auditory and visual feedback. These types of callsallow one client to check the activity of another client in a different room.123
184. Audio Broadcast Call: This type of call is audio communicationbetween two or more clients. An ideal way to communicated acrossmultiple Intercom-Enabled interfaces in almost any home.
19Navigating the Intercom Menu:As mentioned on page 8 of this document, accessing the Intercom button isperformed by swiping down on the Title Bar.After selecting the Intercom button from the Title Bar Menu, the Intercom Menudisplays. This menu presents the end-user with useful information:1. Door Station Integration: In the case where a 3rd party door station hasbeen integrated with the Total Control 2.0 system, those device are locatedat the top of the Intercom Menu.2. System Clients: The Intercom Menu lists every Intercom-Enabled client inthe system. There are three (3) possible status modes for each client:Available: The client is ready to receive any type of call.Not Available/Busy: Signifies the client is unable to receive a call.Do Not Disturb: Signifies the client is currently in Do Not Disturb mode.
20Making Calls: Audio-VideoRemember that the Intercom feature must be enabled from with in the SettingsMenu. The following steps take place from the Intercom Menu, to access this menurefer to page 8:1. Select an available client from the Intercom Menu.After selecting a client, the three (3) call options are displayed. This is almostalways displayed after selecting an available client.2. Select Audio & Video Call.12
21Once the call is accepted, the TKP-9600 provides auditory and visual two-wayfeedback on the screen.Use the Volume Slider at the right of the video feedback to raise or slower thevolume. Slide the indicator to the top for maximum volume or slide it down to thebottom to mute the audio.To end an Audio & Video call, select the End Call button (see image at right).This immediately ends the call and returns the TKP-9600 to the Intercom Menu.Volume SliderEnd Call
2212Making Calls: Audio CallsRemember that the Intercom feature must be enabled from with in theSettings Menu. The following steps take place from the Intercom Menu, toaccess this menu refer to page 8:1. Select an available client from the Intercom Menu.After selecting a client, the three (3) call options are displayed. This isalmost always displayed after selecting an available client.2. Select Audio Call.
23Once the call is accepted, the TKP-9600 provides two-way communicationbetween clients via audio only.Use the Volume Slider at the right of the call icon area to raise or slower thevolume. Slide the indicator to the top for maximum volume or slide it down to thebottom to mute the audio.To end an Audio Call, select the End Call button (see image at right). Thisimmediately ends the call and returns the TKP-9600 to the Intercom Menu.Volume SliderEnd Call
2412Making Calls: Baby MonitorRemember that the Intercom feature must be enabled from with in the SettingsMenu. The following steps take place from the Intercom Menu, to access thismenu refer to page 8:1. Select an available client from the Intercom Menu.After selecting a client, the three (3) call options are displayed. This isalmost always displayed after selecting an available client.2. Select Baby Monitor Call.
25When using a Baby Monitor Call, the receiving client is not notified. It providesone-way communication from the receiving client to the calling client.Use the Volume Slider at the right of the video feedback to raise or slower thevolume. Slide the indicator to the top for maximum volume or slide it down to thebottom to mute the audio.To end an Audio & Video call, select the End Call button (see image at right).This immediately ends the call and returns the TKP-9600 to the Intercom Menu.Volume SliderEnd Call
26Making Calls: Audio BroadcastRemember that the Intercom feature must be enabled from with in the SettingsMenu. The following steps take place from the Intercom Menu, to access thismenu refer to page 8:1. Select Broadcast Call. A list populates of all availableIntercom-Enabled devices.2. Check the boxes of the clients to include in the Audio Broadcast.3. Select the Confirmation button.123
27Once the call is established, all selected devices communicate via audio.Use the Volume Slider at the right of the call icon area to raise or slower thevolume. Slide the indicator to the top for maximum volume or slide it down to thebottom to mute the audio.To end an Audio Call, select the End Call button (see image at right). Thisimmediately ends the call and returns the TKP-9600 to the Intercom Menu.Volume SliderEnd Call
28Do Not Disturb Mode:Enabling the Do Not Disturb feature sets the current TKP-9600 unavailable.This means that the keypad cannot receive any calls from other interfaces.To enable this feature, use the slider located at the right of the textDo Not Disturb. These are the possible states:Do Not Disturb: ONDo Not Disturb: OFFThis button functions as a toggle. Select it once to enable and tap the slideragain to disable Do Not Disturb Mode.
29Scenes Menu:The Scenes Menu is dictated by the system programmer. Access this menuby swiping to the right from the Main Menu.The Scenes Menu can contain up to a hundred (100) Scenes (buttons) perroom. Keep in mind that the Scene Menu is unique to each room.Tap any button on the Scenes Menu to select a particular activity.Additionally the Scenes Menu can be set as the landing page when theMain button is selected.Scenes can trigger any individual device or multiple devices to perform aparticular activity. For example, selecting a Scene like Cleaning (see right),can turn off the television and turn on a music source.Since each Scene must be programmer through the Accelerator 2.0software, be sure to speak with a custom home integrator for Scene ideaand/or requests.
30Settings Menu:Access the Settings Menu by sliding the Title Bar and selecting the Settingsbutton, refer to page 8 for more details.Most settings do NOT require interaction with the end-user. Changing somesettings could cause issues with the Total Control 2.0 system, only do so wheninstructed by URC Technical Support.These are the available options:●Sleep Settings: Manage when the LCD screen turns OFF.●General: Contains all the general settings for the TKP-9600. Allowsfrom the adjustment of Date, Time, and Temperature Scale.●Sound: Adjust the volume of the audio feedback when pressing buttonson the interface.●Brightness: Allows for the adjustment of the LCD screen’s brightness.●Proximity Sensor: Allows for the adjustment of the proximity level.●System: Provides general information such as memory used, currentversion, and version details.●Network: Allows for the setting of a Dynamic or Static IP address forthe TKP-9600 and also gives general info about the network.●Intercom: This is used to set up the Intercom of the TKP-9600.●Demo: Used to create a simulation system that the TKP-9600 can useto show off interface features.●Factory Reset: Allows the TKP-9600 to be reset to its factory state.
31Sleep Settings:Below are the selectable choices available in this menu:1. LCD Screen is Always On: When selected, the TKP-9600’s displaynever turns off.2. LCD Screen will Turn Off: When selected the Turn Off After section isselectable. Choose from a 20 second, 30 second, or one (1) minutetime out.3. LCD Screen will Display a Night Mode: When selected the Start Afterand Duration option become active.●Start After: The TKP-9600 times out based on the value entered hereand goes into Night Mode.●Turn Off After: The TKP-9600 turns off Night Mode after the valueentered here.
32General:Using the left and right arrow keys, enter the values ofeach category:1. Date: The following can have itsvalue changed:●Month●Day●Year2. Time: The following can have itsvalue changed:●Hour●Minutes●Seconds●AM/PM●12 Hour/24 Hour3. Automatically Adjust Clock for DaylightSavings: Check this box to have the TKP-9600automatically adjust for daylight savings.4. Temperature Scale: Set this either toFahrenheit or Celsius.123
33Sound:Press the minus (-) button to lower the TKP-9600’s audio output or press the plus (+)button to increase the volume.Additionally, dragging the slider to the right increase the audio output whiledragging it to the left decreases it.Brightness:Press the minus (-) button to lower the TKP-9600’s display brightness or press theplus (+) button to increase the brightness.Additionally, dragging the slider to the right increase the display brightness whiledragging it to the left decreases it.●Enable Light Sensor: The TKP-9600 is equipped with an ambient light sensorthat can automatically adjust the display brightness. Check the box toenable this feature.
34Proximity Sensor:Press the minus (-) button to lower the sensitivity on the TKP-9600’sProximity Sensor or press the plus (+) button to increase the sensitivity.Additionally, dragging the slider to the right increases the sensitivity whiledragging it to the left decreases it. The maximum distance of the proximitysensor is about three (3) feet.●Enable Proximity Sensor: By default this check box is enabled.Uncheck the box to disable the proximity sensor.
35System Information:Although none of the information can be modified.These System Pages display important informationabout the TKP-9600.These pages are only needed by a custom installprofessional or by URC Technical Support.
36Network:This option displays important information aboutthe current network.Caution, these settings should ONLY be changedby a professional. Entering values without specificinstruction could easily result in the TKP-9600failing to function correctly.Here is the information that can be displayed here:1. Connection: Displays the status of thenetwork connection, connected ornot connected.2. TCP/IP: Displays information such asAddress Type (DHCP or Static), IP Address,Subnet Mask, Gateway, and DNS.Select the Edit button to reveal additionaloptions.●For DHCP select Obtain an IPAddress Automatically.●For Static select Use theFollowing Address. Fill out therequired network settings.12
37Intercom:The Audio-Video Intercom Settings menu is the location where the Intercomfeatures must be enabled. By default this feature is disabled, it must beenabled in order for the TKP-9600 to communicate with other Intercom-Enabled devices.●Enable Intercom: Enables the audio intercom function. Onceenabled, the Intercom icon is displayed when dragging down theTitle Bar as see on page 8.●Set Intercom Name: The label entered here appears on theIntercom menu of Intercom-Enabled devices in the system.●Enable Intercom Video: Enables the video intercom function.●Receive Door Station Calls: If the system is integrating with a 3rdparty door station (DoorBird), this feature must be enabled for theTKP-9600 to receive door station calls.●Set Intercom Notification Sound: Allows the user to select adifferent tone for intercom calls.●Enable Baby Monitor: Enables the Baby Monitor function.
38Factory Default:This should only be attempted by a custom install professional that is familiar withTotal Control 2.0 or under instruction from URC Technical Support.Selecting this option resets the TKP-9600 to its factory state and does not functionuntil the device is reprogrammed by a custom install professional.1. Press and hold the Factory Reset button for over five (5) seconds.2. Select Yes.1
39Specifications:These are the technical specifications for the TKP-9600:Microprocessor: Cortex-A9 Dual 1GHzMemory: 8GB eMMC, 2GB RAMDevices: Supports up to 255 devicesPages: Supports up to 255 pages on each devicesMacro Capability: Up to 255 stepsNetwork: One 10/100/1000 Ethernet Port (PoE+)LCD: 10 Inch (1280 x 800)Weight: 24.7 ozSize: 10” x 7” x 1.03”Power: Standard PoE Injector or PoE Switch (purchased separately)Limited Warranty Statement1. Limited Warranty and DisclaimersUniversal Remote Control, Inc. (“URC”) warrants that the URC equipment shall befree from defects in material and workmanship under normal usage for one (1)year from purchase when such is purchased from URC. This limited warranty isvalid only in the United States of America. URC warrants that the softwarewill substantially conform in any material respect to its functional specifications atthe time of delivery. URC SHALL NOT BE LIABLE FOR OPERATIONAL, TECHNICALOR EDITORIAL ERRORS AND/OR OMISSIONS MADE IN THE URCDOCUMENTATION. URC DOES NOT WARRANT THAT THE URC SOFTWARE ISBUG-FREE OR ERROR FREE OR THAT THERE ARE NO ERRORS/BUGS IN THE URCSOFTWARE.URC warrants that at the time of purchase the URC equipment and the URCsoftware complied with all applicable regulations and policies of the FederalCommunications Commissions (“FCC”) regarding electromagnetic interferencecaused by electronic/computing devices and to the extent that the URC equipmentand/or the URC software fails to so comply, URC shall, at its own expense, take allreasonable measures to promptly cause such to comply.URC equipment purchases from other than an authorized URC dealer ordistributor are without warranty.THIS LIMITED WARRANTY DOES NOT COVER TECHNICAL ASSISTANCE FORHARDWARE OR SOFTWARE USAGE EXCEPT AS EXPRESSLY PROVIDED FORHEREIN, THE EQUIPMENT, SOFTWARE AND DOCUMENTATION OF URC ARESUPPLIED “AS IS” WITHOUT ANY WARRANTY, EXPRESS, STATUTORY OR
40IMPLIED, OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLELAW, URC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, STATUTORY ORIMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. URC DOES NOTWARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THEUSE OF, OR THE RESULTS OF THE USE OF, THE EQUIPMENT, SOFTWARE ORDOCUMENTATION IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY OROTHERWISE. EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, TECHNICALSERVICES ARE SUPPLIED “AS IS”, WITHOUT ANY WARRANTY, EXPRESS,STATUTORY OR IMPLIED, OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTEDBY APPLICABLE LAW, URC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS,STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIESOF QUALITY OR REASONABLE SKILL AND CARE, OR OUTCOME OR RESULTS.WITHOUT IN ANY WAY LIMITING THE GENERALITY OF THE OTHER PROVISIONSHEREIN, WARRANTY DOES NOT COVER: (I) DAMAGE FROM MISUSE, NEGLECTOR ACTS OR NATURE, (II) MODIFICATIONS, (III) INTEGRATION WITH THIRD PARTYCONTENT (IV) BEYOND THE WARRANTY PERIOD AND/ OR FAILURE TO FOLLOWURC WARRANTY CLAIM PROCEDURE.The warranty limitations and warranty disclaimers may not apply to end user inwhole or in part, where such are restricted or excluded by applicable law and suchshall apply to the maximum extent permitted by applicable law.In the event of any warranty claim, URC will, at its sole option, repair the URCequipment using new or comparable rebuilt parts, or exchange the URC equipmentfor new or rebuilt equipment. In the event of a defect, these are the end user’sexclusive remedies.All the URC equipment returned for service, exchange or repair require an RGAnumber. To obtain an RGA number, you must complete a Return Request Formwhich you may obtain by calling (914) 835-4484 or contacting URC atreturnrequest@universalremote.com. To obtain warranty service, end user mustdeliver the URC equipment, freight prepaid, in its original packaging or packagingaffording adequate protection to URC at 420 Columbus Avenue, Valhalla, NY10595. It is end user’s responsibility to backup any macro programming, artwork,software or other materials that may have been programmed into the unit. It islikely that such data, software, or other materials will be lost during service andURC will not be responsible for any such damage or loss. A dated purchasereceipt, bill of sale, installation contract or other verifiable proof of purchase isrequired. For the URC equipment support and other important information, pleasevisit URC's website available at www.universalremote.com or call the CustomerService Center at (914) 835-4484.This limited warranty only covers the URC equipment issues caused by defects inmaterial or workmanship during ordinary consumer use. It does not cover productissues caused by any other reason, including but not limited to product issues dueto commercial use, acts of God, third-party installation, misuse, limitations oftechnology, or modification of or to any part of the URC equipment. This limitedwarranty does not cover the URC equipment sold as used, as is, refurbished, socalled "B stock" or consumables (such as batteries). This limited warranty is invalidif the factory applied serial number has been altered or removed from the URCequipment. This limited warranty specifically excludes the URC equipment sold byunauthorized resellers.With the exception of URC’s IR-only, broad-based consumer remotes, none of Page36 URC’s PC programmable remotes or any of our Total Control® whole-houseequipment are authorized for online internet sales. Buying URC’s PC programmable
41remotes or any of our Total Control® whole-house equipment online meansbuying equipment that does not have a URC’s limited warranty. Such equipment isnot eligible for URC tech support or software support, either.2. URC’s Limitations of LiabilityIN NO EVENT SHALL URC BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL,EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSSOF PROFITS OR BUSINESS OPPORTUNITY, EVEN IF URC IS ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES.IN NO EVENT SHALL URC BE LIABLE FOR LOSS OF OR DAMAGE TO DATA,COMPUTER SYSTEMS OR COMPUTER PROGRAMS. URC’S LIABILITY, IF ANY, FORDIRECT DAMAGES OF ANY FORM SHALL BE LIMITED TO ACTUAL DAMAGES,NOT IN EXCESS OF AMOUNTS PAID BY END USER FOR THE URC EQUIPMENT.IN NO EVENT SHALL URC BE LIABLE FOR ANY EVENTS BEYOND ITS CONTROL,INCLUDING ANY INSTANCE OF FORCE MAJEURE. IN NO EVENT SHALL URC BELIABLE FOR THE ACTS OR OMISSIONS OF END USER OR ANY THIRD PARTY.THE LIMITATIONS OF LIABILITY MAY NOT APPLY TO END USER IN WHOLE OR INPART, WHERE SUCH ARE RESTRICTED LIMITED OR EXCLUDED BY APPLICABLELAW AND SUCH SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BYAPPLICABLE LAW.URC SHALL NOT BE HELD RESPONSIBLE FOR THE STATEMENTS MADE BYOTHERS.SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION ORLIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOWLIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVELIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO END USER. THIS LIMITEDWARRANTY GIVES END USER SPECIFIC LEGAL RIGHTS AND END USER MAYHAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TOJURISDICTION.End User AgreementThe terms and conditions of the End User Agreement available atwww.universalremote.com/eua.php shall apply.Federal Communication CommissionInterference StatementThis equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interferenceto radio communications. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause harmful interference toradio or television reception, which can be determined by turning the equipment offand on, the user is encouraged to try to correct the interference by one more of thefollowing measures:●Reorient or relocate the receiving antenna.●Increase the separation between the equipment and receiver.●Connect the equipment into an outlet on a circuit different from that to whichthe receiver is connected.●Consult the dealer or an experienced radio/TV technician for help.
42Warning!Changes or modifications not expressly approved by the manufacturer could voidthe user's authority to operate the equipment.Note : The manufacturer is not responsible for any Radio or TV interference causedby unauthorized modifications to this equipment. Such modifications could voidthe user's authority to operate the equipment.FCC CautionThis device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference thatmay cause undesired operation.Any changes or modifications not expressly approved by the party responsible forcompliance could void the authority to operate equipment.Regulatory Information to the user●CE conformity NoticeProducts with “CE” marking comply EMC Directive 2014/30/EU issued by thecommission of the European Community.1. EMC Directive❑Emission : EN 55032 ❑Immunity : EN 55024 ●Declaration of Conformity“Hereby, Universal Remote Control Inc. declares that this TKP-9600 is incompliance with the Essential requirementsThis product herewith complies with the requirements of EMC Directive 2014/30/EUissued by the commission of the European Community:❑EMC Directive 2014/30/EU✔EN 55032 ✔EN 55024 Testing Laboratory: GUMI University EMC Center

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