OnLive 510-2017-0001 CONTROLLER User Manual

OnLive, Inc. CONTROLLER

User Manual

PRODUCT INFORMATION GUIDE for the MicroConsole™ TV Adapter and Wireless Gamepad ControllerRead all safety information in this guide before using the MicroConsole and Controller. Failure to read, understand and follow all safety information can result in death, serious injury or damage to the product.CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
Safety Information 5 Choking Hazard 5 Proper Placement of the MicroConsole 5 Avoid Moisture Contact 6 Handling the MicroConsole and Controller 6 Repetitive Motion and Musculoskeletal Disorders 6 Photosensitive Seizures, Eyestrain and Blackouts 7 Power Adapter Use 7 Battery Use and Disposal 8 Modification or Repair 9FCC Compliance Statement 9Limited Hardware Warranties 10 One-Year Limited Warranty 10 90-Day Limited Warranty 11 Exclusions from Limited Warranties 12 Service and Support 13License 14Governing Law and Jurisdiction 143CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
Product Information Guide This Product Information Guide (the “Guide”) is published by OnLive, Inc. (“OnLive” or “ONLIVE”). This Guide contains safety, handling, regulatory and warranty information as applicable, for the MicroConsole™ TV Adapter (“MicroConsole”) and wireless Gamepad Controller (“Controller”), and other items supplied by OnLive (which may include one or more of the Power Adapter, HDMI cable, USB cable and Ethernet cable, which will be referred to collectively for purposes of this Guide as “Cables”) and alkaline batteries (two AA batteries) (“Batteries”) or items that are shipped separately (which may include a Rechargeable Battery, or a Component Video Adapter and RCA Audio Cable, (the “Component Cables”). For purposes of this Guide, the term Batteries includes the Rechargeable Battery as well as the alkaline batteries except where these items are referred to separately in the Guide. The MicroConsole is for use only with the OnLive Game Service (http://www.onlive.com) (“the OnLive Game Service”). You must expressly agree to OnLive’s Terms of Service (http://www.onlive.com/legal/termsofservice) in order to use the MicroConsole and Controller in conjunction with the OnLive Game Service. Such Terms of Service will be presented to you when you create your Account for the OnLive Game Service. Resources Find comprehensive support information including FAQs at http://onlive.com/microconsole. Available 24/7, this online resource contains advice on setup, use and troubleshooting for common issues. 4CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
5SAFETY INFORMATION Read all safety information in this Guide before using the MicroConsole or the Controller. Failure to read, understand and follow all safety information can result in death, serious injury or damage to the product.CHOKING HAZARDKeep the MicroConsole, Controller, Cables, Component Cables, and Batteries away from small children, as they contain small parts that can present a choking hazard. Failure to do so may result in death or serious injury.PROPER PLACEMENT OF THE MICROCONSOLE Surface of the MicroConsole may become hot. Avoid skin contact to prevent burns.The MicroConsole should be operated in an area where the temperature is below 40°C (104°F). Operation above this temperature range may shorten the life of the MicroConsole.Violating the following requirements may make the MicroConsole hot to touch, causing risk of minor or moderate injury. Do not touch, and do not permit children to touch the MicroConsole while in operation or while the MicroConsole remains hot after operation. • Place your MicroConsole in an area that has good ventilation so that heat can be dissipated.• Do not place your MicroConsole in a closed cabinet.• Do not place your Micro Console on top of heat sources (for example, stereo equipment). • Do not place your MicroConsole adjacent to, under or on top of flammable material. CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
AVOID MOISTURE CONTACTDo not use or place the MicroConsole, Controller, Cables, Component Cables, or Batteries where it will come in contact with moisture. Failure to do so may result in death or serious injury.Moisture can short the internal electronics and permanently damage the MicroConsole, Controller, Cables, Component Cables, and Batteries, and result in serious injury or death from shock or fire. If such an accident does occur, turn off the device(s), unplug all Cables and Component Cables, as applicable, immediately before cleaning. Permit the item(s) to dry thoroughly prior to turning on any item again or plugging it in. Do not use an external heat source such as a microwave oven or dryer to attempt to dry the item. Note that damage due to contact with moisture is not covered under the Limited Warranties.HANDLING THE MICROCONSOLE AND CONTROLLERNot for use by children age 12 and under.Do not drop, throw, disassemble, crush, bend, puncture, microwave, incinerate or paint the MicroConsole, Controller, Cables, Component Cables, Batteries or Rechargeable Battery.REPETITIVE MOTION AND MUSCULOSKELETAL DISORDERSExcessive repetitive use of game controllers, mice, keyboards or other input devices have been reported to be associated with serious chronic injuries.When you perform repetitive activities like game playing you may occasionally experience stiffness or minor pain in your arms, hands, neck, shoulders or other parts of your body. If you experience such symptoms you should:• Take frequent breaks.• Position yourself comfortably and not in awkward, tense postures.6SAFETY INFORMATIONCONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
7• Keep your hands, fingers and other body parts relaxed.If pain, discomfort, numbness, tingling or burning persist or reoccur—DO NOT IGNORE THESE SYMPTOMS. Promptly discontinue use of the Controller and consult a physician. PHOTOSENSITIVE SEIZURES, EYESTRAIN AND BLACKOUTSA small percentage of people may be susceptible to seizures or blackouts when exposed to flashing lights or other repetitive light patterns, such as when playing video games (even if they have never had a seizure or blackout or been diagnosed with epilepsy). If you have a history of such conditions, or a family history of such conditions, consult a physician before playing video games on the OnLive Game Service. If you experience lightheadedness, altered vision, seizures or blackouts while playing, DO NOT IGNORE THESE SYMPTOMS. You should stop use of the OnLive Game Service immediately and consult a physician. It has been reported that children and teenagers are more susceptible than adults to these conditions. Parents should watch and ask their children about these symptoms. Parents should take appropriate steps to monitor their children’s access and use of video games and consult a physician if any symptoms described above occur. To reduce risk of these symptoms, use the OnLive Game Service in a well-lit room and take frequent breaks while playing.POWER ADAPTER USE• Use only the Power Adapter provided by OnLive. • Do not place heavy objects on the Power Adapter or its cord. • Do not permit the Power Adapter or its cord to be walked on, pinched or placed near heating equipment. • When connecting any electronic component to a power outlet, never use wet hands. • Always grasp the power plug; do not pull on the cord to disconnect from a power outlet.• Do not use travel transformers or inverters SAFETY INFORMATIONCONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
8(automobile, overseas travel, etc.) to provide power to the MicroConsole as such connection can result in excessive heating, damage, malfunction or burns.Regularly inspect the Power Adapter and its cord as well as the Cables or Component Cables. Unplug the Power Adapter and contact OnLive if any of the following conditions exist:• The Power Adapter cord is frayed or damaged.• The Power Adapter case has been damaged or you believe it is defective.• The Power Adapter or its cord has been exposed to excessive moisture. BATTERY USE AND DISPOSAL (ALL BATTERIES INCLUDING THE RECHARGEABLE BATTERY)Do not handle damaged or leaking batteries. Leaking material is hazardous and can cause serious injury, burns or damage to the Controller. Keep away from eyes, mouth and skin. If leaking material gets into your eyes, immediately seek medical attention. If your skin or clothing comes in contact with leaking material, immediately rinse with water. If inflammation or soreness develops on skin that has come into contact with leaking material, consult a physician. Other precautions include:• Keep batteries out of reach of children.• Do not throw batteries into a fire.• Do not place batteries near an extreme heat source (such as space heaters or open flames).• For best performance, do not mix old and new batteries or brands of batteries. • Always use the specified battery type: AA Alkaline batteries or compatible rechargeable Nickel-metal Hydride (NiMH) batteries.SAFETY INFORMATIONCONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
9• Dispose of Alkaline (AA) batteries according to local and national regulations. Nickel-metal Hydride batteries are recyclable. Please utilize recycling services in your local area.• Do not leave batteries in the Controller for long periods of time.• Follow all warnings and safety information provided by the battery manufacturer.MODIFICATION OR REPAIR Do not attempt to take apart, modify, or repair the MicroConsole, Controller, Cables, Component Cables, or Batteries. Doing so may cause death, serious injury, or cause damage that is not covered under your Limited Warranties.Service should only be provided by OnLive or an authorized representative of OnLive. If you have questions regarding repair or replacement of any items covered under the Limited Warranties, you can find information at http://onlive.com/microconsole.FCC COMPLIANCE STATEMENTThis device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operationNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct SAFETY INFORMATIONCONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
10the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help. Trade Name: OnLiveModel Number: 510-2016-0001 and 510-2017-0001Responsible Party: OnLive, Inc.Changes or modifications not expressly approved by OnLive can void the user’s authority to operate the equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.LIMITED HARDWARE WARRANTIES ONE-YEAR LIMITED WARRANTYOnLive hereby provides a limited warranty (“Limited Warranty”) that the MicroConsole will be materially free from defects in materials and workmanship under normal use for a period of one (1) year from the date of sale to the original purchaser, subject to all the terms and conditions as specified herein. OnLive’s sole obligation under this warranty is to, at its discretion, (i) replace the MicroConsole, (ii) repair the MicroConsole, or (iii) refund the original purchase price. This warranty applies only on the condition that the MicroConsole has been installed, maintained and operated under conditions of normal use in accordance with the instructions provided. If OnLive provides a refund, the MicroConsole must be returned to OnLive. CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
1190-DAY LIMITED WARRANTY OnLive hereby provides a limited warranty (“Limited Warranty”) for the following items: the Controller, the Cables, the Component Cables, and the Rechargeable Battery (collectively referred to for purposes of this 90-Day Limited Warranty only as, “Controller/Accessories”), which Limited Warranty is as follows: The Controller/Accessories will be materially free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of sale to the original purchaser of the Controller/Accessories, subject to all the terms and conditions as specified herein. OnLive’s sole obligation under this Limited Warranty is to, at its discretion, (i) replace each of the Controller /Accessories, as applicable, (ii) repair each of the Controller/Accessories, as applicable, or (iii) refund the original purchase price of the applicable Controller/Accessories. This Limited Warranty applies only on the condition that the Controller/Accessories have been installed, maintained and operated under conditions of normal use. If OnLive provides a refund, the applicable Controller/Accessor[ies] must be returned to OnLive.EXCEPT AS TO THE EXTENT PERMITTED BY LAW, THESE LIMITED WARRANTIES SET FORTH ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY. ONLIVE DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. NO ADVICE, STATEMENTS OR INFORMATION OBTAINED BY YOU FROM ONLIVE OR ANY OF ITS REPRESENTATIVES OR FROM ANY THIRD PARTY SHALL CREATE ANY REPRESENTATION OR WARRANTY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE LAW. EXCEPT AS IS PROVIDED IN THESE LIMITED WARRANTIES AND TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL ONLIVE OR ANY OF ITS AFFILIATES, SUPPLIERS OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU OR FOR ANY LOSS OF PROFIT, LOSS OF GOODWILL, WORK STOPPAGE, LOSS OR CORRUPTION OF DATA, SOFTWARE OR HARDWARE (INCLUDING, WITHOUT LIMITATION, COMPUTER) CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
12FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER DAMAGES OR LOSSES ARISING FROM OR RELATING TO ANY USE OF THE SERVICE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY AND EVEN IF ONLIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS AND EXCLUSIONS REGARDING DAMAGES AND LOSSES APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.YOU ACKNOWLEDGE AND AGREE THAT THE LIABILITY OF ONLIVE HEREUNDER IS SOLELY AND EXCLUSIVELY LIMITED TO REPLACEMENT, REPAIR OR CREDIT AT THE PURCHASE PRICE AT ONLIVE’S OPTION FOR ANY PRODUCT WHICH IS RETURNED PURSUANT TO THESE LIMITED WARRANTIES.THESE LIMITED WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. EXCLUSIONS FROM LIMITED WARRANTIESThese Limited Warranties will not apply, and OnLive will have no liability for any warranty issue, if the serial number, part number or MAC address is removed, altered or defaced or if any of the items covered under the Limited Warranties are:• Used for commercial purposes (including rental or lease)• Repaired, tampered with or modified by anyone who is not authorized by OnLive to do so• Damaged by Acts of God, power surge, misuse, abuse, neglect, improper installation, negligence, accident, wear and tear, mishandling, misapplication, or other causes unrelated to defective materials or workmanship• Sold as reconditioned, refurbished or used• Not used in accordance with the OnLive Terms of Service and this Guide, or any printed materials shipped with the items covered under the Limited Warranties• Used with input devices or power supply products not sold or licensed by OnLive (including but not limited to power supply devices, gaming devices and adapters)• The Limited Warranties do not cover any items other CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
13than those specifically referred to as being covered under the Limited Warranties. Furthermore, the Limited Warranties do not cover your data relating to gameplay on the OnLive Game Service The Limited Warranties are voidable if:• OnLive reasonably believes that you have used any of the items covered under the Limited Warranties in a way that violates OnLive’s Terms of Service, which can be found at http://www.onlive.com/legal/termsofservice• OnLive believes that attempts have been made by you, or by others with your knowledge or assistance to defeat or circumvent OnLive security protectionsSERVICE AND SUPPORTFind comprehensive support information at: http://onlive.com/microconsole. Available 24/7, this online resource contains advice on use, including setup and troubleshooting common issues. To notify OnLive of any warranty issue for any of the items covered by the Limited Warranties, or if you have questions regarding repair or replacement of these items, see information located at: http://onlive.com/microconsole. If OnLive determines that replacement or repair of an item is covered under the applicable Limited Warranty, OnLive will provide a replacement item (“Replacement Product”). Prior to sending you a Replacement Product, OnLive must obtain a valid credit card number from you, to be charged if the product to be replaced (“Original Product”) is not returned to OnLive as set forth below. All shipments will be made via ground delivery at OnLive’s sole discretion.Once you receive the Replacement Product, it is your obligation to promptly repackage the Original Product with the packaging OnLive sent with the Replacement Product, affix the supplied shipping label, and contact the appropriate shipping provider for pickup, or take the box to the appropriate retail shipping provider. It is your obligation to return the Original Product within five business days of receipt of the Replacement Product. If the Original Product is not received by OnLive within fifteen (15) business days (three calendar weeks) following your receipt of the Replacement Product, your credit card will be charged the retail price of the Replacement Product.At OnLive’s discretion, the Replacement Product can include new CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
14or refurbished materials. If the exact Replacement Product is not available in inventory, OnLive reserves the right to substitute the Original Product with products or parts that are equivalent to the Original Product in function and performance. OnLive warrants that the Replacement Product will be materially free of defects of either workmanship or materials (with the exclusion of minor cosmetic defects) for the remainder of the Limited Warranty period of the Original Product, or a period of thirty (30) days from the date of your receipt of the Replacement Product, whichever is longer. The Original Product becomes OnLive’s property when returned.Once the warranty period has expired, OnLive may charge you for any efforts involving the repair or replacement of an item for which a Limited Warranty was provided.Your MicroConsole is capable of storing certain information such as an email address and password. This information should be deleted before returning a MicroConsole to OnLive under the Limited Warranty. In any event, any such stored information will be deleted by OnLive. LICENSEAll software and firmware included in the MicroConsole and the Controller are licensed to you and are not sold. You are licensed to use this software and firmware only with the MicroConsole and Controller as set forth in the OnLive Terms of Service for the OnLive Game Service. Under no circumstances are you or any third party allowed to disassemble, deconstruct, or reverse engineer any element of the MicroConsole or Controller as stated in such OnLive Terms of Service.GOVERNING LAW AND JURISDICTIONThis Guide and the terms included herein shall be governed by and construed under the laws of the State of California as they apply to agreements entered into and to be performed entirely within California between California residents, without regard to conflict of law provisions. Any action or proceeding brought to adjudicate any dispute arising out of this Guide shall be brought in the County of Santa Clara, California (if under State law) or the Northern District of California (if under Federal law).CONFIDENTIALATTORNEY CLIENT PRIVILEGED/ATTORNEY WORK PRODUCT.
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