Option OGI0201 Multimode GSM/GPRS/EDGE/UMTS/HSDPA Modem User Manual QSG FE3Q
Option NV Multimode GSM/GPRS/EDGE/UMTS/HSDPA Modem QSG FE3Q
Option >
Contents
- 1. User Manual I
- 2. Annex to User Manual
- 3. User Manual
User Manual I
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| Document ID | 780051 |
| Application ID | MqluGbtosiWJ+TQ9O/eAoA== |
| Document Description | User Manual I |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 48.38kB (604805 bits) |
| Date Submitted | 2007-04-13 00:00:00 |
| Date Available | 2007-04-13 00:00:00 |
| Creation Date | 2004-11-09 16:30:57 |
| Producing Software | Acrobat Distiller 6.0.0 pour Macintosh |
| Document Lastmod | 2004-11-09 17:20:34 |
| Document Title | QSG FE3Q |
| Document Creator | QuarkXPress Passport 5.0: LaserWriter 8 FU2-8.7.1 |
g l o b e t r o tt e r m o b i l i t y m a n a g e r manual in cn / d / e / f / i / nl / p on cd - - - ---- --- -- -- - -- - - - - - - - - - --- -- -- contents register with option 3 Warning ! Do not insert the card ! Introduction Registering your card is of great value to you. System Requirements As soon as you register, you will qualify for: Installation > Validation of warranty, which includes repair or replacement if faulty Register with Option do not print this page Getting Started 10 Trouble shooting 33 Safety Information 34 > After-sales customer care > Advanced bulletins on product updates and software upgrades During the installation process, you will have the possibility to register online or via e-mail. You may also register on-line at: http://www.option.com/registration/4_3_registration.shtml 4 introduction system requirements (minimum requirements) 5 Congratulations on your purchase of the Option GlobeTrotter card. The GlobeTrotter Mobility Manager software requires: GlobeTrotter together with the GlobeTrotter Mobility Manager software is the ultimate Processor high performance solution for providing mobile wireless connectivity to Laptops > Client (a computer not working in a server capacity): Min. 90-megahertz (MHz) and Notebooks. The GlobeTrotter solution enables users to browse the Internet, send and receive e-Mails, send and receive SMS text messages and all with SIM management seamlessly integrated with Microsoft Outlook™. Intel Pentium II-class processor or higher > Server (a computer working in a server capacity): Min.133-MHz Intel Pentiumclass processor The technology in your Option GlobeTrotter card supports real time remote connectivity Operating System and is ideal for the synchronization of mobile devices with the office or home computer. > Windows XP Professional GlobeTrotter is designed to support IPsec client software providing secure remote IP > Windows XP Home Edition mobile access to corporate networks. > Windows 2000 > Windows ME This guide describes how to install the GlobeTrotter Mobility Manager (GTMM) > Windows 98SE software on your PC and how to start using it. For more detailed information, consult the GTMM Online Help Guide. Memory > Client: 64 megabytes (MB) of RAM, 96 MB recommended Contents of the sales package > Server: 128 MB of RAM, 256 MB recommended In the sales package, you will find the following items: > Option GlobeTrotter card Hard Disk > A CD-Rom containing the software Min. 40 MB for installation of SW & Drivers To overcome any installation and usage barriers and to enhance the user experience, Display the following documentation is also included: 800 x 600 or higher-resolution display with 256 colors > This Quick Start Guide, which gives the installation of the GlobeTrotter Mobility Manager Software in a limited number of steps, and assists the user in making his/her first data call > Online User Manual, which describes a number of common usage scenarios. The online User manual can be accessed at all times through the Help menu of the software. Input Device Microsoft mouse or compatible pointing device 6 system requirements (minimum requirements) system requirements (minimum requirements) 7 Other requirements Communications software > Microsoft Internet Explorer 6.00 or later When you run the installation program, the following programs will be installed on > The latest Windows service packs and critical updates from the Windows Update site. your computer: > The target system may not have any version of the ‘Funk Odyssey’ WLAN client > Windows GlobeTrotter device drivers installed, otherwise the installation will fail Please refer to the GlobeTrotter datacard Product Sheet for datacard system requirements. Network services To use your Option GlobeTrotter card, you must first activate an account with a mobile phone Service Provider and have received a Subscriber Identity Module (SIM) card. Often the GlobeTrotter is supplied as a package with an airtime agreement. If you do not already have an airtime agreement, please ask your supplier about obtaining one for a compatible network. Please refer to the GlobeTrotter datacard Product Sheet which will detail the types of network and services it is compatible with. Some service providers may not provide all communications services. Contact your service provider for further information about the availability and details of the services in your home network. Additional information may be required from your service provider to activate the data functionality of the Option GlobeTrotter card such as: > User Name - if applicable > Password - if applicable > Access Point Name (APN) > IP Address - if not dynamic > DNS Address - if not dynamic > The GlobeTrotter Mobility Manager The GlobeTrotter Mobility Manager The GlobeTrotter Mobility Manager GTMM simplifies SMS messaging and the configuration of GPRS settings for applications such as downloading e-mail or browsing the Internet. It also gives the possibility to manage a WLAN connection. The GTMM application incorporates a powerful SMS editor and a viewer for reading SMS messages. Incoming and outgoing messages are listed in Outlook™-style directories. The Setup page gives users a quick and easy way to set up any type of connection (GSM, GPRS or 3G). The WLAN page gives users a quick and easy way to scan and connect on a WLAN network. 8 installation This section provides step-by-step instructions on how to install the Option GlobeTrotter card on your PC. NOTE: There are some slight differences in the installation process between Windows 2000 and XP Pro/Home Edition. If the installation differs from the steps described in this section, follow the instructions on the screen. installation 9 10. At the end of the installation you will have to reboot the PC and if you have selected automatic start up, the GTMM application will start up after the reboot. 11. Insert the Option GlobeTrotter card into the PCMCIA slot of your PC. 12. Wait until the system has recognized the card. 13. You will now be asked to register the product. Registration is required to benefit from the warranty and customer care. If you want to quit the Setup program without installing or uninstalling, click Cancel By connecting to the Internet you can register online immediately and then Exit Setup to quit Setup. If you want to return to the Setup program after at http://www.option.com/registration/4_3_registration.shtml having quit the installation before it was completed, follow the installation steps as if you were installing the program for the first time. Choose Cancel if you want to register later. You will be able to start the registration from the help menu in the main interface. When you click cancel each time you Installing the Option GlobeTrotter card and the GlobeTrotter Mobility Manager start GTMM you will be asked to register. WARNING ! DO NOT INSERT THE CARD ! Uninstalling the Option GlobeTrotter card and the GlobeTrotter Mobility Manager It is advised to connect your PC to the mains, before starting the installation 1. Go to the Control Panel of the operating system. 1. Start Windows. 2. Open Add/Remove Programs. 2. Close all applications. 3. To uninstall the GlobeTrotter card and the GTMM software, select GlobeTrotter 3. Insert the CD-Rom into your computer’s CD-Rom drive. If auto play is enabled the setup will start automatically. 4. If this does not happen, select the Run command from the Start menu. 5. Select the drive that contains the CD. Go to D:\MobilityManagerSetup*.exe (D: represents the CD-Rom drive). 6. Click OK to execute the file. 7. Select the language you want to install the program in. 8. The installation will start. 9. The software will automatically be copied into Program Files\OPTION\Mobility Manager. Another target folder can also be chosen during the installation process. Mobility Manager and click the Remove... button. Follow the steps of the uninstall wizard. 10 getting started Starting the Option GlobeTrotter card. getting started 11 The GlobeTrotter Mobility Manager Home Page Slide the SIM card into the SIM card slot of the Option GlobeTrotter card and insert the Option GlobeTrotter card into the PC Card slot of your computer. It is recommended to insert the card in the top PCMCIA slot. You may have to enter the PIN (Personal Identity Number) code if the PIN code request is activated in the SIM card. The PIN code is usually supplied with the SIM card. If you enter an incorrect PIN code three times in a row, you will need a PUK (Personal Unblocking Key) code to unblock the SIM card. If this doesn’t work, contact your service provider. Using the GlobeTrotter card for SMS and Phonebook management During the installation of the GlobeTrotter Mobility Manager software a link is created in the Startup folder. GlobeTrotter Mobility Manager will subsequently start every time the computer is turned on. The GlobeTrotter Mobility Manager icon then appears in the task bar. If the GlobeTrotter Mobility Manager software does not start automatically when the computer is switched on, or if the GlobeTrotter Mobility Manager program The Home Page is the place where you have a complete overview on everything that the GlobeTrotter Mobility Manager can offer. has been closed in the meantime, it can be started again from the Start menu. From the Home Page you can: Once the program has started, the PIN code will be requested (if the PIN code request is activated on the SIM card) in order to activate the Globetrotter card. The card will subsequently be registered onto the network. If the PIN code request has been disabled, the GlobeTrotter card will be registered on the network as soon as it is powered on. At the end of the network registration the GTMM interface will open and you are ready to start a connection. > Access every section of GlobeTrotter Mobility Manager (the Toolbar) > Access every subsection (the Navigation bar) > View the status of the registered mobile network and Wireless LAN > View the indication of unread SMS > Quick launch a connection In case you have unread SMS, these will be shown in the GTMM Home Page. The indicator will show you the number of unread messages. From the Home Page, you have the possibility to connect directly to an available network. Once you have created or imported a connection profile, this will be listed on the Home Page if the network (GSM/GPRS/UMTS/WLAN) is available. 12 getting started The SMS Centre getting started 13 You can read, create, reply, forward and delete an SMS by clicking the icons on the SMS Message Management Bar, which is located at the bottom of the GlobeTrotter Mobility Manager SMS Page The Phone book The available phonebooks are: > SIM Phonebook > Outlook contacts (if Outlook is present) Contacts are read on the fly, which means that no duplicate phonebooks or synchronization is necessary. The software will operate directly on the SIM and on the Outlook contacts. You can edit the name or phone entry in the SIM contacts by right click on the SIM contacts and select new or by going to ‘File/New/SIM contact. Then you get the following popup window where you can edit your contact. You can access the SMS center: > From GlobeTrotter Mobility Manager Home Page by clicking: - the SMS button on the top toolbar - the icon next to the “You have received n SMS messages” text - the SMS icon on the upper left navigation bar > By clicking the “SMS envelope” icon in the systray. This is as a result of the system having recognized that a new SMS message had arrived. The SIM or Outlook address book will be shown when clicking on the respective icon. By clicking on the Synchronize button (icon with the two arrows) you can synchronize your You can edit the name or phone entry in the Outlook contacts by going to ‘File/New/Outlook contact’. Then you get the standard Outlook window to make a new contact. Outlook contacts with your GTMM contacts. The Synchronize button will force GTMM to You can also create new, cut, copy paste either the SIM contacts or the Outlook (re)import the Outlook contacts. This action deletes all the current contacts held in GTMM. contacts by clicking on the icons in the “SMS Message Management Bar”. This is useful when you have updated Outlook contacts independently of GTMM. 14 getting started Setup getting started 15 You have to select which type of connection you want to set up. The Setup page allows you to create, edit and configure a GPRS, GSM or UMTS connection. Also, when a connection is present, this can be started from there. In the top of the screen you have a list of all available connections. Using the GlobeTrotter card for a DATA connection Caution! Some Service Providers use automatic DNS Server assignment. However if you can connect but have trouble opening a webpage we advise you to enter the DNS settings manually. Please contact your Service Provider to obtain You choose either to import an existing connection or to set up a connection manually. the required DNS settings. Depending on your network operator, a GPRS, GSM or UMTS connection might already have been installed. If not, you will have to create a new connection following the next steps. Click on Setup. Click on New to create a new connection. When you set up your connection manually right-click on the connection and select rename. Enter a name for your connection (e.g. “My GPRS connection with Operator X”) and fill in all the parameters of your GPRS connection. Enter the GPRS/UMTS settings you received from your provider. 16 getting started In Name Servers (DNS) you can specify the DNS if required by your carrier. getting started 17 In Dial up Network you can modify the card settings and the dial properties. In PDP type you can specify the PDP type. You can choose between IP and PPP. If required by your carrier you have to fill in the address. (Typically the connection is type IP). In Internet you can modify the internet properties. 18 getting started In Quality of Service (QoS), you can change the QoS parameters. See the help files getting started 19 The Connection states tab for definitions of the QoS parameters. Once that you are connected, the network status tab will CAUTION ! Do not change the QoS parameters unless your provider explicitly informs show the connection statistics you to do so. Which means: > Connected with (GSM/GPRS/UMTS) > Duration of the connection > Total volume of data transferred > Sent and received data volume > Current speed (upload and download) > Top speed (upload and download) Start a connection A connection can be started from: > The connect button in one of the GTMM connectivity tabs > From the Windows icon tray controller > right-click > ”Connect using” for every available connection Click Save. You are now ready to start a 3G/GPRS connection! Setting up a GSM connection is similar to setting up a GPRS connection, so please refer to the above steps. All connections can be started from the GTMM controller icon in the taskbar. > From the Windows icon tray controller > left-click >”Connect” for the default connection 20 getting started WLAN (only available on cards supporting WLAN) getting started 21 Managing Profiles The configuration dialogue for WLAN profiles works like the configuration dialogue for UMTS or GSM connections. The user selects the desired profile from the list at the top and can modify the different parameters in the panes in the middle. Some common operations are available in the tool bar at the bottom. > To create a new profile, the user clicks the button “New” at the bottom of the configuration screen. All settings in a new profile are set to their default values until changed by you. > By clicking “Delete” the selected profile is removed from the list. A profile may be deleted only if it’s not currently being used for communication. > The user can save any changes to the current pane (including any changes to other panes) immediately by clicking “Save”. This button is only available when the data on the current or another pane has been changed. First time using WLAN You can access the WLAN page by clicking: > The WLAN button on the top toolbar > The WLAN icon on the upper left navigation bar > WLAN in the view menu The WLAN page allows you to create, edit and configure a WLAN connection. Also, when a connection is present, this can be started from there. In the top of the screen you have a list of all available connections. NOTE: If you are using the profile that has been modified then the changes will not come into effect until you have stopped the connection and restarted it. 22 getting started WLAN Settings getting started 23 > The list of available networks is not updated automatically while this dialogue is This group of settings determines the communication parameters used on the air open, you must click “Scan”. While the scan is active a progress dialogue is shown. interface. It’s shown in a separate tab in the WLAN configuration dialogue. If an Once the scan for networks is complete, all networks found are added to the pop-up authenticated connection to a wireless network is required, additional parameters menu of available networks. For each network the following information is shown: are needed that may interact with the parameters described in this section. - Name of network - Signal strength > Selecting a network from the pop-up menu assigns the network’s name as well as the network mode and the communication channel for point-to-point networks. User Information For WLAN networks that require user authentication you must define the user data within the WLAN profile. The same information is used by all the supported authentication methods. Additional WLAN profiles should be created if you want alternative user data. > The user enters his data in the dialogue shown below. User data is only used when authentication takes place. However, these settings can be entered even if > The user may either enter the network name or select it from a list which was generated by clicking the Scan button. A network might not broadcast it’s name for security reasons and so will not appear in the list, you will need it’s details from your IT administrator. the currently selected authentication method does not use them. > The field for entering a user name holds the user’s account name used for logging into the wireless network. This usually different from the user’s real name (e.g. “jdoe17” vs. “John Doe”). For a new profile the user name is set initially to the account name of the current user. 24 getting started > There are two fields for setting a password in a profile. The first determines getting started 25 > Different authentication methods (including “no authentication”) are supported. whether the password is contained in the profile or taken from the user’s Each method requires different authentication parameters. The user’s credentials account information. Its possible values are “Prompt for password” and are taken from the corresponding page (see “User Information”) and are not specific “Use password”. The field for entering a password and the corresponding check to a particular method of authentication. If the user selects a different method of box are active only when “Use password” is selected. > The field for the password does not show the password in clear text but as a authentication, the user’s personal data are reused without resetting or changing it. > Communication over the air interface is usually encrypted. For some authentication sequence of asterisks. As long as “Clear text” is checked, the password is displayed methods encryption of network traffic is required and cannot be turned off. in clear text. The check box is initially not marked. If such an authentication method is selected, the appropriate encryption method > The field for the user’s certificate displays the “friendly name” of the certificate is activated as well. selected by the user. This field is initially empty (i.e. no certificate is preselected). > The supported methods of authentication are “Open”, “Shared”, “WPA-PSK”, and “WPA”. A certificate is selected in the dialogue shown below. This list of certificates > The method of encryption is selected from a drop down list (e.g. None, WEP, TKIP, shows all certificates for the current user. The list of certificates contains only and AES). This list is only available when it is allowed for by the selected method usable certificates, i.e. expired or are not yet valid certificates are not shown. of authentication. The dependencies between authentication method and Authentication encryption scheme are shown here: Especially on wireless networks it is easy to gain physical access to the network. Open Hence it is important to make sure that only the intended group of people is able Open authentication lets users attach to networks quickly as there is no access to use the network and any resources attached to it. The identity of the users has control and encryption may be turned off. The amount of configuration is therefore to be checked and this is called authentication. minimal. This mode is ideal for an ad-hoc network created for instance during a meeting to exchange data or collaborate on a document. If encryption is set to “None”, the files for entering WEP keys are hidden. Shared Shared authentication using WEP encryption provides weak security. If this method has been selected, the user can either enter four shared keys. > The user can enter up to four different WEP keys. All entered keys must be of the same length or the configuration is invalid. If the configuration is invalid, the triggers a warning. 26 getting started > The user can enter a key either as a sequence of hexadecimal digits or as a string of characters as defined by the format buttons above the key fields. > As long as the user enters a key and the key’s length is not correct, an appropriate warning is shown. WPA-PSK If the user selects authentication via WPA-PSK, he has to enter a so-called pre-shared key. Such keys contain between 8 and 63 characters. The user may enter these characters in an appropriate password field. The text of the key is shown masked unless the check box “Clear text” is turned on. Note WPA-PSK is a stronger encryption method than WEP, users are advised to use getting started 27 If the user did not enter the SIM-PIN when the main application started, the main application prompts the user for the SIM-PIN using the usual dialog for entering a SIM. The main application can simply check whether the SIM-PIN is needed when the user tries to open a connection with EAP/SIM as its authentication method and prompt the users as appropriate. - EAP/TokenCard This protocol does not need any additional parameters. - EAP/TLS This protocol uses certificates for authentication. The user must select a personal certificate for this method to work. If there is no certificate selected, this triggers a warning. The only additional parameter for this method is whether the server’s certificate should be verified. - EAP/TLS This protocol uses a certificate for authentication. WPA-PSK whenever possible. The amount of configuration is essentially the same while WPA-PSK is more secure without the need for a dedicated authentication server. My Options WPA-PSK On the WPA settings pane, the user selects the method of authentication used when the device communicates with a RADIUS server. RADIUS serves are typically used in a corporate environment. > The method of authentication is selected from the “Main Protocol” pop-up menu. The following bullets describe in more detail additional parameters that might be necessary for the different methods: Using the GTMM My Options button you can add shortcuts to your favorite applications. - EAP/LEAP This protocol does not use any additional parameters. The drop down list gives immediate access to all applications that you have added. - EAP/PEAP This protocol uses certificates for authentication. By setting the appropriate You can consider My Options button as an extension of the main toolbar. check box, the user may request a verification of the server’s certificate. - EAP/SIM This protocol does not use any additional parameters. The user’s SIM must be present when he wants to attach to a WLAN network. Usually the user enters the SIM-PIN when the main application is started. From the menu View > Customize Toolbar it’s possible to choose which buttons you want to appear in the Toolbar and in the My Options list. Or you can also do it in ‘My Options / Customize Toolbar…’ 28 getting started Configuration settings getting started 29 a) If the user choose, the card will be powered down. The configuration tabs are accessible from: Therefore, as specified into the pop up, the card will not register and the user will > GTMM controller > Left Click > Settings > Configuration not be able to make an Internet dial up connection or send/receive SMS. > Menu bar > Tools > Configuration In the network status pane, a message will remind the user that Airplane Mode is enabled. Airplane mode Airplane mode allows the user to safely use other functions of a wireless device The message will be shown every time that the GPRS radio is off (FOR CARDS SUPPORTING AIRPLANE MODE!) (such as WLAN functions) on an airplane during flight. All Option GlobeTrotter cards together with the Mobility Manager software will support airplane mode. ONLY THE FIRST TIME that the software is started and a card is detected the following pop up will appear: b) If the user chooses , then the GlobeTrotter datacard will behaviour normally. It will just register after the insertion of the PIN and it will allow connections and messaging. Important note for GlobeTrotter COMBO EDGE card users: In the GlobeTrotter COMBO EDGE card the GSM radio is by default off. You will need to manually turn the radio on. You can do this via: a) GTMM > Tools > Settings > Airplane Mode (or controller “Right click” > Settings > Airplane Mode) b) Controller> “Right click” > Enable GPRS Radio (or Tools > Enable GPRS Radio). 30 getting started Security getting started 31 Network operator selection The network operator selection window displays a list of available networks and selects the chosen network provider from the list. The following passwords can be changed: > SIM PIN > SIM PIN2 Change a password: the old password must be entered and the new password is entered twice. To check the current settings and read the current list of networks, click Query. The list displays all available networks. The operator’s status is shown in the second column. To register with a different operator, highlight the Operator name, click Select and click OK PIN code: If PIN-code is enabled, PIN must be entered any time a new connection to the network is initiated after the device has been turned off. If PIN-code is disabled, you don’t need to give in the PIN-code after the device has been turned off. Selecting an operator switches the GlobeTrotter to manual registration mode; it will try to register with the selected operator only. To go back to automatic registration, you must click Automatic. 32 getting started troubleshooting 33 Diagnostic Utilities This section points out the basic problems that could occur when you are installing A general diagnostic tool which will check the basic settings like installation, and using the card. There is a list of symptoms and possible actions you can take in network availability, signal strength… any of the following situations below. Not enough disk space for installation. There is not enough space to complete the installation on the selected drive. Select another drive for installation or delete unnecessary files to free up additional disk space. If there are several hard disk drives in the system and you decide to install the program on a drive other than the one where the Windows system files are located, disk space is required on both drives. The program will always need to place some files in the Windows directory. Setup does not accept the target directory. The program can only be installed on a local drive. If the path to the directory is over 80 characters, it will not be accepted. Select another directory or shorten the names of the subdirectories. The GlobeTrotter card cannot be installed or used. The Interrupt Request (IRQ) resources may be in conflict. Check the GlobeTrotter resources from Control Panel/System/Hardware/Device Manager. If there is a resource conflict, consult the Windows online help on changing the resource settings. Connection History, another advanced diagnostic utilities is accessible from The GlobeTrotter card is not properly inserted. within GTMM. Make sure that the PC Card slot or the computer is functioning properly and that the GlobeTrotter drivers are installed (In Control Panel > Ports). Also make sure that the SIM card has been inserted. Refitting the antenna (Only for cards with replaceable antenna’s) When the antenna becomes disconnected, refit it as follows: 34 safety information Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed information is given in this manual. Driving: Do not use the GlobeTrotter while driving; park the vehicle first. Interference: All wireless devices may get interference, which could affect performance. Do not use in hospitals: Follow any regulations or rules. Do not use near medical equipment. Do not use in airplane: Wireless devices can cause interference. Using them on airplanes is illegal. Do not use near refueling points: Do not use the device at a refueling point. Do not use near fuel or chemicals. Use sensibly: Do not touch the antenna unnecessarily. Use qualified service: Do not attempt to dissemble GlobeTrotter. Doing so will void warranty. Service should only be performed by Authorized Service Centers. Accessories: Use only approved accessories. Do not connect incompatible products. Liquids: Do not expose your card to rain, or spill beverages on it. Extreme temperatures: Do not expose the card or the antenna to extreme temperatures, below -25 or over +70 degrees Celsius. Traveling: Handle the card with care while traveling. It is recommended to remove the card from the laptop. www.option.com 35 -- -- -- www.option.com ----- ---- ---- --- -- -- -- -- - -- --- -- -- -- © Option Wireless Technology | Kolonel Begaultlaan 45 | 3012 Leuven | Belgium For support and registration: http://www.option.com/support/index.shtml --- --- -- --- ---- -- -- -- - - -
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