Option OGL2 Globetrotter User Manual QSG 09 01 04

Option NV Globetrotter QSG 09 01 04

Exhibit 8 User manual

High speed GPRS Wireless Internet CardUniversal Tri-Band GPRS | GSM PC-Radio CardglobetrotterManual in D | E | F | I | NL on CD
Register with Option 3Introduction 4Installation 9Getting Started 13Troubleshooting 21Agency Requirements 24Safety Information 29contents2register with option 3Warning! Do not insert card!Registering your card is of great value to you.As soon as you register, you will qualify for:>validation of warranty, which includes repair or replacement if faulty>after-sales customer care>advanced bulletins on product updates and software upgradesDuring the installation process, you will be requested to fill in your personaldetails and fax them to Option.You also have the alternative to register on-line directly at:http://registration.option.com
Contents of the sales packageIn the sales package, you will find the following items:>GlobeTrotter GPRS/GSM PC Card>a CD-Rom containing the software and the Quick Start Guidein various languages>a leather wallet for the cardTo overcome any installation and usage barriers and to enhance the user expe-rience, the following documentation is also included:>Quick Start Guide, which gives the installation of the WirelessCommunication Manager Software in a limited number of steps, and assiststhe user in making his/her first data or voice call>Online User Manual, which describes a number of common scenarios of use.The online User manual can be accessed at all times through the Help menuof the software.introduction 5Congratulations on your purchase of the GlobeTrotter Universal Tri-BandGPRS/GSM PC-radio Card GlobeTrotter is the ultimate solution to provide high performance mobile wire-less functionality for Laptops, Notebooks, and Handheld PDA’s enabling users tomake telephone calls, browse the Internet, send and receive e-Mails, with SIMand Phonebook management seamlessly integrated with Microsoft Outlook™.The “Always On” feature of GPRS lends itself to real time remote connectivityand is ideal for the synchronisation of handheld and mobile devices with theoffice or home computer. GlobeTrotter is designed to support IPsec client soft-ware providing secure remote IP mobile access to corporate networks.GlobeTrotter is a triple-band GPRS/GSM modem in the form of a PC Card. It plugsinto compatible portable computers or other devices with a PC Card type II or III slot.This guide describes how to install the Wireless Communication Manager(WCM) software on your PC and how to start using it. For more detailed infor-mation, consult the WCM Online Help Guide.introduction4
Additional information may be required from your service provider to activatethe GPRS functionality of the GlobeTrotter card such as:>User Name - if applicable>Password - if applicable>Access Point Name (APN)>IP Address - if not dynamic>DNS Address - if not dynamicCommunications softwareWhen you run the installation program, the following programs will be installedon your computer:>Windows based telephony driver (TAPI compatible)>The Wireless Communication Manager (TAPI compatible)The option wireless communication managerThe Wireless Communication Manager simplifies making and administeringvoice calls, SMS messaging and the configuration of GPRS settings for appli-cations such as downloading e-mail or browsing the Internet.introduction 7System requirementsThe GlobeTrotter requires:>an Intel compatible PC that runs Windows 98/ME, 2000, XP or a PDAwith Windows CE 3.0,3.1 (Pocket PC 2000 & 2002)>60 MHz Pentium-compatible CPU>24 MB of RAM>3 MB available space on Hard Disk>CD-Rom drive>PC Card (PCMCIA) Release 2.1, Type II or Type III card slot.Network servicesThe GlobeTrotter GPRS/GSM PC Radio Card Modem operates on the EGSM 900,GSM 1800 and PCS 1900 cellular networks.To use your GlobeTrotter, you must first activate an account with a GPRS/GSMnetwork provider and have received a Subscriber Identity Module (SIM) cardfrom the GPRS/GSM provider.Some service providers may not provide all communications services. Contactyour service provider for further information about the availability and detailsof the services in your home network.introduction6
This section provides step-by-step instructions on how to install theGlobeTrotter PC Card on your PC.NOTE: There are some slight differences in the installation process betweenWindows 98/ME and Windows 2000/XP. If the installation differs from thesteps described in this section, follow the instructions on the screen.If you want to quit the Setup program without installing or uninstalling, clickCancel and then Exit Setup to quit Setup. If you want to rerun the Setup pro-gram after having quit the installation before it was completed, follow theinstallation steps as if you were installing the program for the first time.Inserting the SIM card in the GlobeTrotter card1 Verify that you have a plug-in SIM card and locatethe golden connector area on this SIM.Please makesure the golden connector is perfectly clean.2 Look for the SIM connector on top of theGlobeTrotter card.3 Slide the SIM card with the cut corner of the SIM tothe centre of the GlobeTrotter, and with the goldenconnector area on it facing to the GlobeTrotter card.installation 9WCM provides all voice call features found on mobile phones including regis-ters of made calls. Calls can be made from the Phonebook.The WCM application also incorporates a powerful SMS editor, messagetemplates, and a viewer for reading SMS messages. Incoming and outgoingmessages are listed in Outlook™-style directories. The application also offersmany other facilities, including the automatic generation of SMS texts.The GPRS controller gives users a quick and easy way of defining GPRS connection settings.introduction8
4. If this does not happen, select the Run command from the Start menu.5. Select the drive that contains the CD or type D:\GTinst (D: represents theCD-Rom drive).6. Click OK to execute the file.7. The GlobeTrotter installation wizard will guide you step-by-step through the various installation stages.8. For some operating systems, it will be necessary to reboot the computer.Click the Reboot button when the installation wizard asks you to.9. Insert the GlobeTrotter card into the PCMCIA slot of your PC when theinstaller asks you to.10. Wait until the system has recognized the card.11. Click Next to let the system detect the modem automatically.12. Follow the steps of the ‘New Hardware Wizard’ and select ‘GlobeTrotter GPRSPCMCIA Modem’13. Click OK to install the WCM application software on your computer.14. Enter your licence key. This number can be found on the back of the CD-box.15. The software will automatically be copied into Program Files\OPTION\ GlobeTrotterWCM. Another target folder can also be chosen during the installation process.installation 11AntennaYou need to eject the pop out antenna from the card in order to be able toestablish a connection.Installing GlobeTrotter and the Wireless Communication ManagerWarning! Do not insert card!If the card was already inserted, please remove it before starting theinstallation procedure.It is advised to connect your PDA or PC to the mains, before starting the installation1. Start Windows.2. Close all applications.3. Insert the CD-Rom into your computer’s CD-Rom drive. If auto-insertion isenabled the setup program will start automatically.installation10
Starting the GlobeTrotter card.Slide the SIM card into the SIM card slot of the GlobeTrotter and insert theGlobeTrotter into the PC Card slot of your computer. It is recommended to insertthe card in the top PCMCIA slot. You may have to enter the PIN (PersonalIdentity Number) code if the PIN code request is activated in the SIM card.The PIN code is usually supplied with the SIM card. If you enter an incorrect PINcode three times in a row, you will need a PUK (Personal Unblocking Key) codeto unblock the SIM card. If this doesn’t work, contact your service provider.getting started 1316. You will now be asked to register the product. Registration is required tobenefit from the warranty and customer care.By connecting to the Internet you can register online immediately athttp://registration.option.comIf this is not possible, enter all details in the registration wizard and send theregistration fax to the number indicated. Choose Register Later if you chooseto register later. You will be able to start the registration from the appropriatebutton in the main interface.17. At the end of the process, the message Installation Completed appears.Uninstalling GlobeTrotter and the Wireless Communication Manager.1. Go to the Control Panel of the operating system.2. Open Add/Remove Programs.3. To uninstall the GlobeTrotter card, select GlobeTrotter Driver Suite andclick the Remove... button. Follow the steps of the uninstall wizard.4. To uninstall the GlobeTrotter WCM application software,select GlobeTrotter WCMand click the Remove... button. Follow the steps of the uninstall wizard.installation12
When using the card for the firsttime, your GlobeTrotter will needto be detected.Enter a name for your connection(e.g. My GPRS connection with Ope-rator X) and proceed to the nextinstallation screen. Fill in all theparameters of your GPRS connection.Enter the GPRS settings you received from your provider.In Quality of Service (QoS) you can change the QoS parameters. See the helpfiles for definitions of the QoS parameters.In Name Servers (DNS) you can specify the DNS if required by your carrier.In Advanced settings you can modify the card settings and the dial properties.Click Finish. You are now ready to start a GPRS connection.Setting up a GSM connection is similar to setting up a GPRS connection, soplease refer to the above steps.All connections can be started from the WCM controller icon in the taskbar.getting started 15Using the GlobeTrotter card for a DATA connectionWarning ! Some Service Providers use automatic DNS Server assignment.However if you can connect but have trouble opening a webpage we advise youto enter the DNS settings manually. Please contact your Service Provider toobtain the required DNS settings.Depending on your network operator, a GPRS orGSM connection might already have beeninstalled. If not, you will have to create a newconnection following the next steps. Click on the GlobeTrotter controller icon inthe systray (taskbar) and choose ‘Create a new connection’.getting started14
When opening the program, you will be prompted to choose an existing profileor create a new one.This allows the use of the WCM software with different SIM cards or differentGlobeTrotter cards.Once the profile is selected all the information regarding the network used, theGSM network signal strength, and the contents of the SIM card are displayed inthe WCM main interface window.From the AddressBook page in WCM,the user can sendSMS messages, sendthe phone number inan SMS message,make a phone call tothat number, add dif-ferent phone num-bers to a contact, etc.getting started 17Using the GlobeTrotter card for SMS,Voice and Phonebook management.During the installation of the WCM software a link is established with theStartup folder. WCM will subsequently start every time the computer isswitched on. The WCM icon then appears in the task bar.If the WCM software does not start automatically when the computer isswitched on, or if the WCM program has been closed in the meantime, it can bestarted again in the Start menu.Once the program has started the PINcode will be requested, if thePIN code request is activated on thecard, in order to activate theGlobetrotter card.The card will subsequently be regis-tered onto the network.getting started16
Triple-band functionalityThe GlobeTrotter card is a triple-band GPRS/GSM card: it operates in GSM 900,DCS 1800 and PCS 1900 networks.Automatic selection is supported by the firmware for only two bands:900/1800and 900/1900. Switching between frequencies has to be done manually. To setthe band mode go the Voice dialer (function F2) in the WCM software.When the dialer is opened the current setting is displayed.Select the desired frequency. If you are in North America be sure the band modeis set to GSM900/PCS1900.Singal strength affecting cellular transmissionsYou need to be in an area that is covered by a GPRS/GSM network to use theGlobeTrotter card.Cellular networks differ from landline networks in many ways. For example,traffic loads and the strength of radio singals may vary in a cellular network andcause handovers.You will have the best data performance in locations where the signal is strong.getting started 19A right click on a contact shows all the possibilities that the user has regarding thatspecific contact.The WCM interface makes it easy to manage a phonebook, send and receive SMSmessages and initiate a phone call.The program will automatically read the contacts in Microsoft Outlook makingthem available in the WCM software for all the operations described above.getting started18
This section points out the basic problems that could occur when you areinstalling and using the card. There is a list of symptoms and possible actionsyou can take in any of the following situations below.Not enough disk space for installation.There is not enough space to complete the installation on the selected drive.Select another drive for installation or delete unnecessary files to free up addi-tional disk space.If there are several hard disk drives in the system and you decide to install theprogram on a drive other than the one where the Windows system files arelocated, disk space is required on both drives. The program will always need toplace some files in the Windows directory.Setup does not accept the target directory.The program can only be installed on a local drive.If the path to the directory is over 80 characters, it will not be accepted.Select another directory or shorten the names of the subdirectories.troubleshooting 21AccessoriesHeadsetIn order to make and receive voice calls with theGlobeTrotter card, you need the headset.You can order it online at www.option.comThe headset plugs into the connector at the end ofthe GlobeTrotter card.Beware to only purchase headsets compatible withthe GlobeTrotter card.External antenna cableYou can improve the reception and operation range ofyour GlobeTrotter card by using an External Antenna.It can be connected straight into the radio connectorat the end of the GlobeTrotter PC Card.getting started20headsetconnectorradioconnector
The network signal is weak,and you also suspect interference from the laptop.In addition to the regular antenna attached to the GlobeTrotter card, an externalantenna may be used.Attach it to the GlobeTrotter and the call quality may improve.Refitting the antennaWhen the antenna becomes disconnected, refit it as follows:troubleshooting 23The GlobeTrotter card cannot be installed or used.The Interrupt Request (IRQ) resources may be in conflict. Check the GlobeTrotterresources from Control Panel/System/Hardware/Device Manager/Modems/GlobeTrotter GPRS PCMCIA Modem/select Properties/Resources. If there is aresource conflict,consult the Windows online help on changing the resource settings.The GlobeTrotter card is not properly inserted. Make sure that the PC Card slot ofthe computer is functioning properly and that the GlobeTrotter driver is installed(in Control Panel > Modems).Also make sure that the SIM card has been inserted.troubleshooting22
ModificationsThe FCC requires the user to be notified that any changes or modificationsmade to this device that are not expressly approved by Option may void theuser’s authority to operate the equipment.CablesConnections to this device must be made with shielded cables with metallic RFI/EMIconnector hoods in order to maintain compliance with FCC Rules and Regulations.Declaration of Conformity for products marked with the FCC logo -United States onlyThis device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference,and (2) this device must accept any interference received, including interferencethat may cause undesired operation.For questions regarding your product or FCC declaration, contact:Option | Kolonel Begaultlaan 45 | 3012 Leuven | Belgiumwww.option.comagency requirements 25Federal communications commission noticeThis equipment has been tested and found to comply with the limits for a Class Bdigital device,pursuant to Part 15 of the FCC Rules.These limits are designed to pro-vide reasonable protection against harmful interference in a residential installa-tion. This equipment generates, uses, and can radiate radio frequency energy and,if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that inter-ference will not occur in a particular installation. If this equipment does causeharmful interference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:>Reorient or relocate the receiving antenna.>Increase the separation between the equipment and receiver.>Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.>Consult the dealer or an experienced radio or television technician for help.agency requirements24
Canadian Regulatory Wireless NoticeOperation is subject to the following two conditions: (1) this device may notcause interference, and (2) this device must accept any interference, includinginterference that may cause undesired operation of the device.Exposure to radio frequency energyThis PCMCIA card has been tested in different Notebooks for compliance withthe SAR requirements.The maximum measured body SAR value (averaged over a mass of 1 g) is 0.8W/kg for GSM1900, which is well below the limit of 1.6 W/kg.For safe and efficient use the user should keep the antenna of the card at aminimum distance of 1 cm away from his body.CAUTION: Users concerned with the risk of Radio Frequency exposure may wishto limit the duration of their calls and to position the antenna as far away fromthe body as is practical.agency requirements 27To identify this product, refer to the Part, Series, or Model number found on the product.Canadian NoticeThis Class B digital apparatus meets all requirements of the CanadianInterference-Causing Equipment Regulations.Avis CanadienCet appareil numérique de la classe B respecte toutes les exigences duRèglement sur le matériel brouilleur du Canada.Wireless noticesIn some situations or environments, the use of wireless devices may be restricted.Such restrictions may apply aboard airplanes, in hospitals, near explosives,in hazardous locations, etc.If you are uncertain of the policy that applies to the use of this device, pleaseask for authorization to use it prior to turning it on.agency requirements26
safety information 2929European Union noticeProducts bearing the CE marking comply with the R&TTE Directive (1999/5/EC),EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued bythe Commission of the European Community.Compliance with these directives implies conformity to the following EuropeanNorms (in parentheses are the equivalent international standards and regulations):>EN 301 489 - Electromagnetic compatibility.>EN 301 511 - Efficient use of the radio frequency spectrum.>EN 60950 (IEC 60950) - Product Safety.This product may be used in all EU and EFTA countries.agency requirements28Read these simple guidelines. Breaking the rules may be dangerous or illegal.Further detailed information is given in this manual.DrivingDo not use the GlobeTrotter while driving; park the vehicle first.InterferenceAll wireless devices may get interference which could affect performance.Do not use in hospitalsFollow any regulations or rules. Do not use near medical equipment.Do not use in airplaneWireless devices can cause interference. Using them on airplaines is illegal.Do not use near refueling pointsDo not use the device at a refueling point. Do not use near fuel or chemicals.
LiquidsDo not expose your card to rain, or spill beverages on it.Extreme temperaturesDo not expose the card or the antenna to extreme temperatures, below -25 orover +70 degrees Celsius.TravellingHandle the card with care while travelling. It is recommended to remove thecard from the laptop and put it in the protective leather wallet.safety information 31Use sensiblyDo not touch the antenna unnecessarily.Use qualified serviceDo not attempt to dissemble GlobeTrotter. Doing so will void warranty. Serviceshould only be performed by Authorized Service Centres.AccessoriesUse only approved accessories. Do not connect incompatible products.Emergency callsNOTE: Voice calls, including emergency calls, can ONLY be made using a com-patible Option headset.To make an emergency call:>Make sure that the GlobeTrotter card is properly inserted in the PC Card slotand that the headset is connected to the card. Some networks may requirethat a valid SIM card is inserted in the card.safety information30Revision 1.0
features>Tri-band PC Radio Card suitable for use on GSM networks worldwide:EGSM900, GSM1800, PCS1900>GSM Voice capability as well as GSM and GPRS Data connectivity>GPRS Class B,Type 1 GPRS MT>Multislot Class 10 GSM 05.02 (4 slots receive, 2 slots transmit, 5 maximum active)>Multitasking: data can be transferred whilst monitoring for GSM Voice calls and simultaneously reporting network coverage>Dual-voltage card: 3,3V & 5V>Integral antenna: robust, retractable and flexible,user replaceable with “autosence” technology>Wireless Communication Manager, (WCM): SMS and Phone utilities >GPRS SMS GSMS Supported>Memory: 16 Mb Flash technology for easy upgrade>Dimensions / Weight: 90 x 54 x 5 mm/ 45 gm>Optional Accessories: Quality Headset; External Tri-band antenna system requirements>Windows 98/ME, 2000, XP, CE 3.0, 3.1>Other OS supported: Please check on our website>Type II PC-Card slot>24Mb RAMWA1950-10001r1www.option.com0000 0030

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