Optiquest Qw22B Vs11725 Users Manual Q22wb 1 User Guide, English

VS11725 to the manual 23680ba4-b196-4235-832d-3611a9bf5533

2015-02-05

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Q22wb
LCD Display

- User Guide
- Guide de l'utilisateur
- Bedienungsanleitung
- Guida dell'utente
- Pyководство пользователя
- Gebruikshandleiding

Model No. : VS11725

Contents
TCO Information .......................................................................................... i
Compliance Information.............................................................................. 1
Important Safety Instructions...................................................................... 2
Declaration of RoHS Compliance............................................................... 3
Copyright Information ................................................................................. 4
Product Registration ................................................................................... 4

Getting Started
Package Contents ...................................................................................... 5
Precautions ................................................................................................ 5
Quick Installation ........................................................................................ 6
How to use the stand.................................................................................. 7
Wall Mounting (Optional) ............................................................................ 8

Using the LCD Display
Setting the Timing Mode............................................................................. 9
Controls and connectors........................................................................... 10
Operating the monitor............................................................................... 11
Adjustment menu contents ....................................................................... 12

Other Information
Specifications ........................................................................................... 16
Troubleshooting........................................................................................ 17
Customer Support .................................................................................... 18
Cleaning the LCD Display ........................................................................ 19
Limited Warranty ...................................................................................... 20

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TCO Information

Congratulations!
The display you have just purchased carries the TCO’03 Displays
label. This means that your display is designed, manufactured and
tested according to some of the strictest quality and environmental
requirements in the world. This makes for a high performance
product, designed with the user in focus that also minimizes the
impact on our natural environment.
Some of the features of the TCO’03 Display requirements:
Ergonomics
Good visual ergonomics and image quality in order to improve the working environment for
the user and to reduce sight and strain problems. Important parameters are luminance, contrast,
resolution, reflectance, colour rendition and image stability.
Energy
• Energy-saving mode after a certain time - beneficial both for the user and the environment
• Electrical safety
Emissions
• Electromagnetic fields
• Noise emissions
Ecology
• The product must be prepared for recycling and the manufacturer must have a certified
environmental management system such as EMAS or ISO 14000
• Restrictions on
a. chlorinated and brominated flame retardants and polymers
b. heavy metals such as cadmium, mercury and lead.
The requirements included in this label have been developed by TCO Development in cooperation with scientists, experts, users as well as manufacturers all over the world. Since the
end of the 1980s TCO has been involved in influencing the development of IT equipment in a
more user-friendly direction. Our labelling system started with displays in 1992 and is now
requested by users and IT-manufacturers all over the world.
For more information, please visit
www.tcodevelopment.com

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Compliance Information
For U.S.A.
This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the equipment.
For Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Conformity for European Countries
The device complies with the requirements of the EEC directive 89/336/EEC as
amended by 92/31/EEC and 93/68/EEC Art.5 with regard to "Electromagnetic
compatibility", and 73/23/EEC as amended by 93/68/EEC Art.13 with regard to
"Safety."
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment as unsorted
municipal waste, but use the return and collection systems according to local law.

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Important Safety Instructions
1.

Read these instructions completely before using the equipment.

2.

Keep these instructions in a safe place.

3.

Heed all warnings.

4.

Follow all instructions.

5.

Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock,
do not expose this apparatus to rain or moisture.

6.

Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in
this guide for further instructions.

7.

Do not block any ventilation openings. Install the equipment in accordance with the
manufacturer’s instructions.

8.

Do not install near any heat sources such as radiators, heat registers, stoves, or other
devices (including amplifiers) that produce heat.

9.

Do not attempt to circumvent the safety provisions of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade and the third prong are
provided for your safety. If the plug does not fit into your outlet, consult an electrician for
replacement of the outlet.

10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the
point where if emerges from the equipment. Be sure that the power outlet is located near
the equipment so that it is easily accessible.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the equipment. When a cart is used, use caution
when moving the cart/equipment combination to avoid injury from tipping
over.
13. Unplug this equipment when it will be unused for long periods of time.
14. Refer all servicing to qualified service personnel. Service is required when the unit has
been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid
is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if
the unit does not operate normally or has been dropped.

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Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of
the European Parliament and the Council on restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply
with the maximum concentration values issued by the European Technical Adaptation
Committee (TAC) as shown below:

Substance

Proposed Maximum Concentration

Actual Concentration

Lead (Pb)

0.1%

< 0.1%

Mercury (Hg)

0.1%

< 0.1%

Cadmium (Cd)

0.01%

< 0.01%

Hexavalent Chromium (Cr6+)

0.1%

< 0.1%

Polybrominated biphenyls (PBB)

0.1%

< 0.1%

Polybrominated diphenyl ethers (PBDE)

0.1%

< 0.1%

Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not
specifically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic
ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or
more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by
weight.

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Copyright Information
Copyright © ViewSonic® Corporation, 2006. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Computer, Inc.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of
Microsoft Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered
trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and
DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets
the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right
to change product specifications without notice. Information in this document may change
without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic Corporation.

Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic
Wizard CD-ROM also provides an opportunity for you to print the registration form, which
you may mail or fax to ViewSonic.

For Your Records
Product Name:

Q22wb
ViewSonic 22” LCD Display

Model Number:

VS11725

Document Number:

Q22wb-1_UG_ENG Rev. 1A 12-28-06

Serial Number:

________________________________

Purchase Date:

________________________________

Product disposal at end of product life
The lamp in this produc contains mercury. Please dispose of in accordance with local, state or
federal laws.
ViewSonic is concerned about the preservation of our environment. Please dispose of this
product properly at the end of its useful life. For the recycling information, please refer to our
website:
1. USA: www.viewsonic.com/pdf/RecyclePlus.pdf
2. Europe: www.viewsoniceurope.com
3. Taiwan: recycle.epa.gov.tw
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Getting Started
Congratulations on your purchase of a ViewSonic® LCD display.
Important! Save the original box and all packing material for future shipping needs.
NOTE: The word “Windows” in this user guide refers to the following Microsoft operating
systems: Windows ‘95, Windows NT, Windows ‘98, Windows 2000, Windows Me
(Millennium), and Windows XP.

Package Contents
Your LCD display package includes:
• LCD display
• Power cord
• Video cable
• ViewSonic Wizard CD-ROM
• Quick Start Guide
NOTE: The CD includes the User Guide PDF files and INF/ICM display optimization files.
The INF file ensures compatibility with Windows operating systems, and the ICM file (Image
Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install
both the INF and ICM files.

Precautions
• Sit at least 18” from the LCD display.
• Avoid touching the screen. Skin oils are
difficult to remove.

• Place the LCD display in a well ventilated
area. Do not place anything on the LCD
display that prevents heat dissipation.

• Never remove the rear cover. This LCD
display contains high-voltage parts. You
may be seriously injured if you touch
them.

• Ensure the area around the LCD display is
clean and free of moisture.

• Avoid exposing the LCD display to direct
sunlight or another heat source. Orient the
LCD display away from direct sunlight to
reduce glare.

• If smoke, an abnormal noise, or a strange
odor is present, immediately switch the
LCD display off and call your dealer or
ViewSonic. It is dangerous to continue
using the LCD display.

• Always handle the LCD display with care
when moving it.

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• Do not place heavy objects on the LCD
display, video cable, or power cord.

• Do not rub or apply pressure to the LCD
panel, as it may permanently damage the
screen.

5

Quick Installation
1. Connect power cord (and AC/DC
adapter if required)
2. Connect video cable
• Make sure both the LCD display and
computer are turned OFF
• Remove rear panel covers if necessary
• Connect the video cable from the LCD
display to the computer
Macintosh users: Models older than G3
require a Macintosh adapter. Attach the
adapter to the computer and plug the video
cable into the adapter.
To order a ViewSonic® Macintosh adapter,
contact ViewSonic Customer Support.
3. Turn ON LCD display and computer
Turn ON the LCD display, then turn ON
the computer. This sequence (LCD display
before computer) is important.
NOTE: Windows users may receive a
message asking them to install the INF
file. This is on the CD.
4. Insert the ViewSonic Wizard CD into
the computer’s CD drive.
Follow the on-screen instructions. If your
computer does not have a CD-ROM drive,
please refer to Customer Support page.

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• Wait for the CD-ROM to auto-start.
NOTE: If the CD-ROM does not autostart: double-click on the CD-ROM icon in
the Windows Explorer, then double-click
on viewsonic.exe.
• Follow the on-screen instructions.
5. Windows users: Set the timing mode
(resolution and refresh rate)
Example: 1680 x 1050 @ 60 Hz.
For instructions on changing the resolution
and refresh rate, see the graphics card’s
user guide.
Installation is complete. Enjoy your new
ViewSonic LCD display.
To be best prepared for any future
customer service needs: print this user
guide and write the serial number in “For
Your Records” on page 4. (See back of
LCD display.)
You can register your product online at the
ViewSonic website for your region. See
the Customer Support table in this guide.
The ViewSonic Wizard CD-ROM also
provides an opportunity for you to print
the registration form which you may mail
or fax to ViewSonic.

6

HOW TO USE THE STAND
The monitor is shipped with the stand detached. Be sure to attach the stand before operating the display
and remove if it is necessary to re-box.
CAUTION

 Install the Stand on a stable surface. The monitor may cause injury or damage if it falls
or is dropped.
 Do not give a strong impact to the monitor. It may cause damage.
 Unplug the monitor before installation to avoid electric shock or damage.


1.	 Put a piece of soft cloth on the table 			
beforehand to prevent the monitor from being 		
scratched. Lay the monitor flat on a table with 		
front face down.
2. The Stand-Bottom is pulled up as shown in 		
the figure.
3. Install the Stand-Base to the Stand-Bottom.


1.	 Put a piece of soft cloth on the table 			
beforehand to prevent the monitor from being 		
scratched. Lay the monitor flat on a table with 		
front face down.
2. Hold down the hooks outside and pull the 		
	 Stand-Base away from the Stand-Bottom.

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Wall Mounting (Optional)
To obtain a wall-mounting kit, contact ViewSonic® or your local dealer. Refer to the
instructions that come with the base mounting kit. To convert your LCD display from a deskmounted to a wall-mounted display, do the following:

Screw holes

1. Verify that the Power button is turned Off, then
disconnect the power cord.
2. Lay the LCD display face down on a towel or
blanket.
3. Remove the 2 screws attaching the base.
4. Remove the Plastic Covers from the back of the
LCD display.
5. Attach the mounting bracket from the compatible
wall mounting kit (100 mm x 100 mm distance).
6. Attach the LCD display to the wall, following the
instructions in the wall-mounting kit.

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Using the LCD Display
Setting the Timing Mode
Setting the timing mode is important for maximizing the quality of the screen image and
minimizing eye strain. The timing mode consists of the resolution (example 1680 x 1050) and
refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the
OSD (On-screen Display) controls to adjust the screen image.
For the best picture quality set your LCD display timing mode to:
VESA 1680 x 1050 @ 60Hz.
To set the Timing Mode:
1. Set the resolution: Right-click on the Windows desktop > Properties > Settings > set the
resolution.
2. Set the refresh rate: See your graphic card's user guide for instructions.
WARNING: Do not set the graphics card in your computer to exceed the maximum refresh
rate of 85Hz; doing so may result in permanent damage to your LCD display.

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CONTROLS AND CONNECTORS

AUTO

ENTER

EXIT




	1

Auto Button (AUTO)

	2

Exit / Volume Button (EXIT)

	3

Scroll  Down / Contrast Button (

	4

Scroll Up / Brightness Button (

	5

Menu / Select Button (ENTER)  

)
)

	6

Power Switch (

	7

Power Indicator

	
	
	

	 NOTE Green:	 Normal operation
	
Orange:	 Power Management
	
	The monitor enters into power management mode which reduces the power  
consumption to less than 2W when receiving no horizontal and/or vertical sync
signal.  

	8

AC Connector (POWER IN)      

	9

DVI-D 24pin Connector (DVI)                                 

	

D-SUB mini 15pin Connector (D-SUB)

10

)

	11 Keyhole for Security Lock
	      
NOTE You can fasten a security lock and cable to prevent the monitor from being removed without
your permission.

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OPERATING THE MONITOR
	1

Press the ENTER Button to start the On Screen Display feature. There are additional Menu
items which can be switched by using the
/ Buttons.
Main Menu
Auto Adjust

Language

Luminance

Recall

Geometry

Miscellaneous

Color

Input Select

OSD

	2

Select the Menu item which contains the adjustment icon relating to the adjustment you want to
make. Press the ENTER Button. Then, use the
/ Buttons to highlight the desired adjustment
icon.

	3

Press the ENTER Button again. Use the
setting.

	4

Press the EXIT Button to leave the menu, and the settings you just made would be automatically
saved.

/

Buttons to make the appropriate adjustment or

For example, to correct for vertical position, select Menu item of Geometry and then press the ENTER
Button. Then, select
(V.Position) by using the
/ Buttons.
Main Menu

Geometry

Auto Adjust

Language

Luminance

Recall

Geometry

Miscellaneous

Color

Input Select

H . Po s i t i o n

OSD

50

V. Po s i t i o n

50

P i x e l C l o ck

50

Phase

50

An adjustment page appears after you press the ENTER Button. Then, use the
/
Buttons to
change the vertical position settings. The vertical position of the overall display should be changing
accordingly while you are doing this.
Press the EXIT Button lastly, it ends, any changes are saved in the memory.
Ge o m e t r y
V. Pos i t i o n
50

NOTE
 When button operations are aborted during adjustment, On-Screen Display disappears when the time set
for the OSD Time has passed. Also, press the EXIT button to quickly turn off the On-Screen Display.
 Any changes are automatically saved in the memory when the On Screen Display disappears. Turning
off the power should be avoided while using the Menu.
 Adjustments for H. / V. Position, Pixel Clock and Phase are saved for each signal timing. Except for
these adjustments, all other adjustments have only one setting which applies to all signal timings.

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ADJUSTMENT MENU CONTENTS
Auto Adjust

Only Analog Input

Adjustment Item
Auto Adjust *

Problem / Option

Direct

Button to Press

Adjust H. / V. Position, Pixel Clock and Phase
automatically.

* 	 For best results, use the Auto Adjust in conjunction with the adjustment pattern.

Direct
You can skip the Menu items and display an adjustment scale directly by using the following button
operations.
	
Auto Adjust: Press the Auto Button when the Menu is not displayed.

Luminance
Adjustment Item

Problem / Option

Brightness *

Direct

Too dark
Too bright

Contrast

Direct

Too dull
Too intense

Button to Press

* 	 Adjust the Brightness when you are using the monitor in a dark room and feel the screen is too
bright.

Direct
You can skip the Menu items and display an adjustment scale directly by using the following button
operations.
	
Contrast:	

Press the

Button when the Menu is not displayed.

	
Brightness:	

Press the

Button when the Menu is not displayed.

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Geometry

Only Analog Input

Adjustment Item

Problem / Option                       Button to Press

H. Position

Too left
Too right

V. Position

Too low
Too high

Pixel Clock

Too narrow
Too wide

Phase

To correct flickering text or lines

Color
Adjustment Item

Problem / Option                       Button to Press

9300K

Bluish white

7500K

Yellowish white

6500K

Reddish white

User Preset

Red
Green
Blue

Too weak
Too strong

OSD
Adjustment Item

Problem / Option                       Button to Press

H.Position

OSD is too left
OSD is too right

V.Position

OSD is too low
OSD is too high

OSD Time

You can set the OSD display duration time
between 5 and 30 seconds.

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Language
Adjustment Item

Language

Problem / Option                       Button to Press
English
Français
Deutsch
Italiano

English
French
German
Italian

Русско

Russian

Español
Spanish
Nederlands Dutch
Japanese
簡體中文
Simplified Chinese
Traditional Chinese
繁體中文

Recall
Adjustment Item
Recall All

Problem / Option                       Button to Press
Yes

Factory-preset data is restored.

No

Return to Menu.

Miscellaneous
Adjustment Item

Problem / Option                       Button to Press
12345

Sharpness

DDC/CI
NOTE

You can change the picture quality from 1 to 5 (sharp to soft).
Press the
Button to change the picture quality in numerical
order. Press the
Button to change the picture quality in reverse
numerical order.
On
DDC/CI is turned ON.
Off

DDC/CI is turned OFF.

DDC/CI On and Off are switched as follows by pressing the
	 On     Off	

Button successively.

Displays information regarding the current input signal coming
from the graphic card in your computer.
Miscellaneous

Display Information

Display Information
1680x1050

NOTE

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@ 60 Hz

See your graphic card user guide for more information
about changing the resolution and refresh.  

14

Input Select
Adjustment Item
Input Select

Problem / Option                       Button to Press
D-sub
DVI

Select the Analog input.     
Select the Digital input.     

NOTE
NOTE When only one of the two signal inputs is connected to the signal source, the one connected
is automatically selected. Input Select function is not available if there is no signal input
from the selected connector or during the power management mode.

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Other Information
Specifications
LCD

Type

22” (22" wide viewable diagonal area),
TFT (Thin Film Transistor), Active Matrix WSXGA+ LCD,
0.282 mm pixel pitch

Input Signal

Color Filter

RGB vertical stripe

Glass Surface

Anti-Glare

Video Sync

RGB analog (0.7/1.0 Vp-p, 75 ohms) / TMDS Digital (100ohms)
Separate Sync,
fh:31-81 kHz, fv:55-76 Hz

Compatibility

PC
Macintosh

Resolution

Up to 1680 x 1050 Non-interlaced
1

Power Macintosh up to 1680 x 1050

Recommended

1680 x 1050 @ 60 Hz

and supported

1440 x 900 @ 60 Hz
1280 x 1024 @ 60, 75 Hz
1024 x 768 @ 60, 70, 72, 75 Hz
800 x 600 @ 56, 60, 72, 75 Hz
640 x 480 @ 60, 75 Hz
720 x 400 @ 70 Hz

Power

Voltage

Display area

Full Scan

100-240 VAC, 50/60 Hz (auto switch) 1.3
337.92 mm (H) x 270.336 mm (V)
13.3" (H) x 10.64" (V)

Operating

Temperature

41° F to + 95° F (5° C to + 35° C)

conditions

Humidity

10% to 80% (non-condensing)

Altitude

To 10,000 feet

Storage

Temperature

-4° F to + 140° F (-20° C to + 60° C)

conditions

Humidity

10% to 70% (non-condensing)

Altitude

To 40,000 feet

Dimensions

Physical

517.1 mm (W) x 444.1 mm (H) x 173 mm (D)
20.7" (W) x 17.8" (H) x 6.9" (D)

Weight

Physical

Regulations

13.26 lb (6.0 kg)
CE, GS, Ergo, Gost-R/Hygienic, SASO, TCO'03,
UL/cUL, FCC-B, TUV-S, ENERGY STAR®, Ukraine

Power saving

On

Normal

(green LED)

modes

Off

<2W

(orange LED)

Preset Timing Mode (pre-adjusted to VESA® 1680 x 1050 @ 60 Hz)
Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may result in
permanent damage to the LCD display.
1

Macintosh computers older than G3 require a ViewSonic® Macintosh adapter. To order an adapter, contact
ViewSonic.

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Troubleshooting
No power
• Make sure power button (or switch) is ON.
• Make sure A/C power cord is securely connected to the LCD display.
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is
supplying proper voltage.
Power is ON but no screen image
• Make sure the video cable supplied with the LCD display is tightly secured to the video
output port on the back of the computer. If the other end of the video cable is not attached
permanently to the LCD display, tightly secure it to the LCD display.
• Adjust brightness and contrast.
• If you are using an Macintosh older than G3, you need a Macintosh adapter.
Wrong or abnormal colors
• If any colors (red, green, or blue) are missing, check the video cable to make sure it is
securely connected. Loose or broken pins in the cable connector could cause an improper
connection.
• Connect the LCD display to another computer.
• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.
Control buttons do not work
• Press only one button at a time.

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Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.

Country/Region

Website

T = Telephone
F = FAX

Email

United States

www.viewsonic.com

T= 800 688 6688
F= 909 468 1202

service.us@viewsonic.com

Canada

www.viewsonic.com

T= 866 463 4775
F= 909 468 5814

service.ca@viewsonic.com

Latin America
(Mexico/Chile)

www.viewsonic.com

T= 866 323 8056
F= 909 444 5655

soporte@viewsonic.com

United Kingdom

www.viewsoniceurope.com/uk

www.viewsoniceurope.com/
uk/Support/Calldesk.htm

Europe, Middle East,
Baltic countries, and
North Africa

www.viewsoniceurope.com

Contact your reseller

Australia/New Zealand www.viewsonic.com.au

AUS= 1800 880 818
NZ= 0800 008 822

service@au.viewsonic.com

Singapore/Malaysia/
Thailand

www.ap.viewsonic.com

T= 65 64616044

service@sg.viewsonic.com

South Africa and
other countries

www.ap.viewsonic.com

T= 886 2 2246 3456
F= 886 2 2249 1751

service@sd.viewsonic.com

India

www.in.viewsonic.com

T= 1800 11 9999

service@in.viewsonic.com

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

service@hk.viewsonic.com

Macau

www.hk.viewsonic.com

T= 853 700 303

service@hk.viewsonic.com

Korea

www.kr.viewsonic.com

T= 080 333 2131

service@kr.viewsonic.com

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Cleaning the LCD Display
• MAKE SURE THE LCD DISPLAY IS TURNED OFF.
• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.
To clean the screen:
1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
2. If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass
cleaner onto a clean, soft, lint-free cloth, and wipe the screen.
To clean the case:
1. Use a soft, dry cloth.
2. If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild
non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
Disclaimer
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the
LCD display screen or case. Some chemical cleaners have been reported to damage the
screen and/or case of the LCD display.
• ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners.

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Limited Warranty
VIEWSONIC® LCD DISPLAY
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts
may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD displays are warranted for 1 year for all parts including the light source and 1 year for all labor
from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electrical power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to
Customer Support page). You will need to provide your product's serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or
ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable
for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of
use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or
consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact
ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to
the terms and conditions of the Maintenance Guarantee Card.
4.3: ViewSonic LCD Warranty

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