Oreck Quest Pro Canister Fc1000 Users Manual

FC1000 to the manual e0f38dc7-8dd7-477c-ad2c-e0fc7690d65c

2015-02-05

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Quest Pro Canister

FC1000

Important!

Read this manual

carefully, and

keep for future

reference.

User’s

Guide

Other Oreck accessories available at:

Thank You for purchasing an Oreck Quest™ Pro Canister! This

state of the art vacuum cleaner will help you have a healthier

clean home.

At Oreck we understand that our customers are unique

and expect superior service. To meet your needs, we

offer different customer service options to work with

your lifestyle and preferences.

Welcome to our Call. Click. Visit. customer service program.

To speak with an Oreck representative call:

Enjoy

Click

Call

Visit

USA: 1•800•989•3535

Canada: 1•888•676•7325

On the web, point and click at: www.oreck.com

and click on “Locate A Store” in the top banner.

Visit any of our Oreck Clean Home Centers.

To nd the nearest location, please call

888•oreck store (1•888•673•2578).

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

General Warnings ........................1

Operation Warnings . . . . . . . . . . . . . . . . . . . . . . 1

Environment Warnings ....................2

Thermal Protector........................3

Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Assembly.................................5

Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

ON/OFF Switch . . . . . . . . . . . . . . . . . . . . . . . . . 6

Check Bag Indicator . . . . . . . . . . . . . . . . . . . . . . 6

Variable Suction Control. . . . . . . . . . . . . . . . . . . . . . 6

Connect Hose, Wand & Nozzle . . . . . . . . . . . . . . 7

Dirt Sensor .............................8

Power Nozzle Handle Positions . . . . . . . . . . . . . . 8

Floor Surface Selector .....................8

Brushroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Carpet Height Adjustment & Indicator. . . . . . . . . . . 9

Cleaning Tools . . . . . . . . . . . . . . . . . . . . . . . . . 10

Attaching Tools......................... 10

Cleaning Stairs . . . . . . . . . . . . . . . . . . . . . . . . . 11

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Check Bag Indicator . . . . . . . . . . . . . . . . . . . . . 12

Filter Bag ............................. 13

Motor & Exhaust Filters................... 14

Replace Brushroll Belt .................... 15

Replace Brushroll ....................... 18

Replace Headlight ....................... 19

Clearing Blockage ....................... 19

Troubleshooting ........................... 21

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Safety

IMPORTANT SAFETY

INSTRUCTIONS

General Warnings

Read all instructions before using this vacuum cleaner

When using an electrical appliance, basic precautions should

always be followed, including the following:

WARNING! To reduce the risk of re, electric shock, or injury:

• The vacuum is intended for household use only.

• Use the vacuum only as described in this manual.

• Use only manufacturer’s recommended attachments.

Operation

• This appliance has powerful suction capability. Do not allow

it to be used as a toy and always maintain close attention

when used near children.

• Loose clothing, jewelry and long hair may become entangled

in the suction of the vacuum and cause personal injury.

Always keep loose clothing, jewelry, ngers and all parts of

body away from openings.

• Use of the vacuum with an opening blocked may reduce air-

ow. Keep all openings free of dust, lint, hair etc. Ensure the

lter bag assembly is in place before use.

• Improper handling of the power cord may result in wiring,

connection damage and potential sparking or shock. Always

follow these instructions when handling the power cord:

• Do not pull or carry the vacuum by the cord

• Do not use the cord as a handle

• Do not unplug the vacuum by pulling on the cord

• Do not close a door on the cord

• Do not pull the cord around sharp edges or corners

• Keep the cord away from heated surfaces

• Do not run the vacuum or other appliance over

the cord

CAUTION!

Note: A polarized plug has one

rounded prong and one straight

prong. The rounded end goes

into the longest socket slot.

• A damaged cord or plug may cause a spark, shock and re.

Always grasp the plug, not the cord, when unplugging the

vacuum. If the supply cord is damaged, it must be replaced

by the manufacturer or its service agent or similarly qualied

person in order to avoid a hazard.

• Always check the cord and plug before use. If appliance is

not working as it should, has been dropped, damaged, left

outdoors, or dropped into water, return it to a service center

or call customer service at: U.S.: 1-800-989-3535 Canada:

1-888-676-7325.

• Do not use the vacuum without a motor protection lter

installed.

• If abnormal noise, smell, smoke, breakage or other failure

occurs during operation, you should turn off the switch and

unplug it. Then contact customer service for repair. Do not

attempt to repair it yourself.

• Unplugging the vacuum while the controls are ON may

cause sparking and re. Turn OFF all controls before

unplugging. Do not leave appliance unattended when

plugged in. Unplug from outlet when not in use and before

servicing.

Environment

• Use of the vacuum outdoors or on wet surfaces may result in

damage to the appliance and void the warranty. Do not use

outdoors or on wet surfaces.

• Using the vacuum with wet hands and on wet surfaces may

result in unexpected shock, slippage and personal injury.

Do not handle the plug or appliance with wet hands or on

wet surfaces.

• Use of the vacuum in an enclosed space containing

ammable, explosive materials or toxic vapors may result in

an unexpected spark or re. Do not use the vacuum in such

WARNING!

Rounded Prong

an enclosed space. Always check exposed wiring and wire

connections before use.

• Vacuuming burning or smoking objects, ammable or

combustible liquids and toxic material may result in a re

and personal injury. Do not vacuum burning or smoking

objects, ammable or combustible liquids.

• Use of the vacuum on stairs may cause imbalance, slippage

or tumbling. Always check your balance and ensure your

footing when cleaning on stairs.

IMPORTANT

An internal thermal protector has been used in your vacuum

to prevent overheating if a large item or clog gets caught in the

nozzle or at the opening of the bag.

When the blockage is not removed, the thermal protector

will trip and vacuum will stop running.

If this happens, turn the vacuum OFF and disconnect vacuum

from electrical outlet. Then disconnect nozzle and remove

obstruction. Within 30 minutes the thermal protector will cool

and automatically reset. If vacuum does not operate, allow

additional time for thermal protector to reset.

Note: The canister must remain unplugged during the 30 min-

ute cooling period.

SAVE THESE

INSTRUCTIONS

Parts

16. Bag Dock

17. Motor Filter Grill

18. Motor Filter

19. Hepa Media Filter

20. Crevice Tool

21. Combination Tool

22. Tool Lid Latch

23. Bag Lid Latch

24. Nozzle Release Latch

25. Overload Protector Reset

26. Carpet Height Indicator

27. Dirt Sensor

28. Carpet Height Adjustment

29. Handle Position Release

30. Hard Floor Tool

1. Intake

2. Top Cover

3. Variable Suction Control

4. Bag Full Indicator

5. Cordwinder Pedal

6. Power Cord

7. Power ON/OFF Pedal

8. Carrying Handle

9. Handle with Hose

10. Telescopic Wand

11. Wand Release Latch

12. Carpet & Floor Power Nozzle

13. Brushroll ON/OFF switch

14. Headlight

15. Disposable Filter Bag

Product Components

& Accessories

Nozzle Top View

25 26

Assembling the

Oreck Quest™ Pro Canister

1. Connect hose by rmly inserting end of hose into canister

intake opening.

2. Firmly press handle nozzle into telescopic wand until it

locks in place.

3. Insert telescopic wand into power nozzle until button locks.

4. Extend telescopic wand by holding telescopic wand length

adjustment and pulling power handle.

Note: Accessory tools can be used with the telescopic wand

or handle alone.

Assembly

Use

ON/OFF Switch

• After assembling vacuum, plug the cord into an

electrical outlet. Turn the vacuum ON by pressing the

ON/OFF pedal (A). To turn vacuum OFF press the

pedal again.

NOTE: The Cord Winder Pedal (B) is on the other side.

Check Bag Indicator

• When the indicator light comes on, open the canister

and check the lter bag. See page 13 for details and

instructions on how to replace a lter bag.

Variable Suction Control

• The variable suction control (D) is located on the top

rear of the canister.

• Push the (–) button to reduce suction and to clean lightly

soiled areas or delicate fabrics. Push the (+) button for

maximum cleaning power in heavily soiled areas.

Use

Connect Hose

• With hose toward rear of the vacuum, push hose

connector into opening in the bag lid.

Note: The exible hose contains electrical wires for

connection to the power nozzle and should not be used

if damaged. The wires should not be visible through

the outer skin.

Connect Hose Handle to Wand

• Attach the hose to the telescopic wand by pushing the

handle (E) down into wand until the Handle Release

button (F) locks the handle into place.

Connect Wand to Nozzle

• Attach the wand to power nozzle by tting the button

on the wand (G) into nozzle connector opening (H).

Be sure nozzle is locked in place.

• To release, press down on the wand release pedal (I)

and remove the wand.

Use

Dirt Sensor

• The Dirt Sensor will turn red (J) when the power

nozzle is detecting and picking up dirt. The light will

turn green when no dirt is detected.

Power Nozzle Handle Positions

• The handle has two positions when used with the

power nozzle: upright and operating.

• The handle is locked when in the upright position.

• To lower handle to operating position, press the Handle

Release pedal (K) on the back of the power nozzle and

pull the handle back.

Floor Surface Selector

• Carpet and Rug

• When using the power nozzle for carpet and rug

cleaning, push the oor surface selector switch to

“ON” (L). This setting provides the suction and

brushroll action necessary to deep clean carpets.

NOTE: The surface selector switch must be in the “OFF”

position before turning the vacuum on.

• Hard Surfaces

• The power nozzle can be used for cleaning hard

surfaces such as wood, linoleum, vinyl, rubber, tile,

sealed cork, and terrazzo.

IMPORTANT: Follow ooring manufacturer’s

recommendations for cleaning.

• To set the power nozzle for hard surfaces, push the

oor surface selector switch to “OFF” (L). This setting

provides suction and no brushroll action.

Brushroll

• The Brushroll Foot Switch is located on top of the

Power Nozzle (M). Both switches must be turned on to

activate the agitator brushroll.

• Floor Surface Selector Switch (L)

- plus -

• The Brushroll Foot Switch (M)

Carpet Height Adjustment & Indicator

• The power nozzle has a carpet height adjustment. The

indicator (O) shows what the nozzle is set on. There are

6 levels. Number 1 is used for short pile carpet and 6 is

for deep pile. Press the pedal to adjust nozzle height up

or down. (N)

Use

Cleaning Tools

• The cleaning tools are conveniently stored in the

vacuum underneath the tool lid (P). Push the tool lid

release latch to open (Q).

• The cleaning tools have many uses. Select the tool

best suited for the cleaning task from the following

descriptions.

• Crevice tool (R) may be used in tight spaces, corners

and along edges in such places as dresser drawers,

upholstered furniture, stairs and baseboards.

• Combination Tool (S) may be used for books, lamps,

lighting xtures, venetian blinds, baseboards, shutters

and registers. It may also be used for upholstered

furniture, draperies, tapestries, and mattresses. Slide

the Combination tool apart to remove the brush. (U)

With the brush removed, the Combination tool may

be used for small smooth surfaces.

• Hard Floor Tool (T) may be used for hard oors or

other large smooth surfaces.

Use

Attaching Tools

• Tools may be attached directly to the handle or to

the wand. Firmly push tool onto the handle or wand.

Twist tool slightly to tighten or loosen connection.

Cleaning Stairs

• Clean stairs by placing vacuum on end. Clean stairs

from bottom to top.

Use

WARNING!

Maintenance

• Performing maintenance on the vacuum while it is plugged

into a wall outlet may result in unexpected vacuum

operation, shock and personal injury. Always turn the

vacuum OFF and unplug before performing inspection and

maintenance.

• If the power cord is damaged, it should only be replaced by the

factory or maintenance center or similarly qualied person.

Bag Full Indicator

• The Bag Full Indicator light (C) will turn red when the bag

lls with dirt. There are three conditions that will cause the

indicator light to come on:

1. The bag is full; change the bag.

2. Very ne material (such as powder) have been picked

up, clogging the bag pores; change the bag, even if it

is not full.

3. There is a blockage in the nozzle, hose, tools or at the

bag opening; remove the blockage.

NOTE: The bag full indicator is designed to notify the user

when the lter bag is full. If the lter bag is full of pet hair,

carpet bers, etc., the bag full indicator may not light up due

to sufcient air ow of the lter bag. Discard the used lter

bag and replace with a new one.

CAUTION: The bag full indicator may come on when picking

up ne materials, such as powder, our or cornstarch. These

materials may seal the pores of the lter bag and cause the

lter bag to burst even though the lter bag is only partially

full of dirt. It is recommended to change the lter bag more

often when removing this type of material.

Filter Bag

• Check the lter bag when the bag full indicator light turns red.

• When the lter bag is lled with dirt, the vacuum will not

operate efciently.

• Discard the used lter bag and replace it with a new one.

Replacing the Filter Bag

To keep your vacuum operating at maximum efciency, change

the lter bag frequently or when the bag full indicator comes on.

Open the Vacuum

• Rotate hose to the side, lift bag lid latch and open the lid.

Remove Bag

• Before removing the lter bag, pull the tab on the bag

collar (A). This will seal the bag.

• Remove the lter bag by raising up on the bag dock

and carefully pulling the bag upward and out of the

bag dock (B).

Maintenance

- continued

Install New Bag

• Slide the bag collar rmly into bag dock.

Complete the Installation

• Push rear edge of bag into the bag cavity. Make sure it

is all the way down in the bag cavity (C).

• Close bag lid.

NOTE: The canister bag lid will not close without a

lter bag in place.

MOTOR AND EXHAUST FILTERS

Removing and Cleaning the Motor Filter

• The motor lter is located behind the grill in the bag

compartment. It protects the motor from dirt particles. If

the lter become dirty, pull off grill and lift out lter.

ALWAYS DISCONNECT

VACUUM FROM

ELECTRICAL OUTLET

BEFORE STARTING

THIS PROCEDURE!

Maintenance

- continued

• Wash lter in warm water or replace it with a new one.

The lter must be completely dry before it is put back

into the vacuum.

DO NOT operate without a motor lter in place.

Replace the Hepa Media Filter

• The Hepa Media Filter aids in the ltration process to

return clean air to the room.

• To remove this lter, open bag lid, unsnap the lter

latch and pull the lter out. Replace with a new lter.

NOTE: The lter should be replaced annually.

REPLACING THE POWER NOZZLE BELT

• The belt in your power nozzle drives the brushroll. It

has been designed specically for use in this vacuum

and is important for effective operation.

• The belt should be checked on a regular basis to

ensure it is in good condition. Replace the belt if it is

stretched, cut or broken.

• Use the following procedure to check or replace the belt.

Remove Nozzle Hood Screws

• Disconnect power nozzle from extension wand.

• To remove hood, turn nozzle over and unscrew the 7

recessed phillips head screws (A).

Maintenance

- continued

Remove Nozzle Hood

• Turn the nozzle upright and lift the hood off (B).

Remove Brushroll Cover

• Remove brushroll cover (C) by removing the 2

phillips head screws.

• Lift brushroll cover off (C).

Step 1

Step 2

Step 3

Step 4

ALWAYS DISCONNECT

VACUUM FROM

ELECTRICAL OUTLET

BEFORE STARTING

THIS PROCEDURE!

Maintenance

- continued

Check/Remove Belt

• If belt is not broken but is stretched or cut, pull it off

the motor pulley (D).

Remove/Replace Belt

• Lift up the end of the brushroll. Remove the old

belt from the brushroll pulley (E) and replace with

a new belt. The lettering on the belt must be visible.

(Lettering should be facing out.)

• Stretch the belt and attach to the motor pulley.

Replace Brushroll

• Hold the opposite end of brushroll in place. Push the

belt end forward and down while rotating the end

plate (F) until it slides into place. Turn the brushroll,

making sure it rotates freely.

Step 5

Step 6

Step 7

Maintenance

- continued

Replace Brushroll Cover

• Place brushroll cover back over the brushroll.

• Replace the two cover screws.

Replace Nozzle Hood

• The wand must be in the upright locked position.

• Position the hood on top of nozzle base. Make sure wires

and buttons are aligned. Do not force the hood on.

• Turn the nozzle over.

• Replace the seven screws for the hood. See Step 1.

When to Replace the Brushroll

• When brushroll bristles are worn, the brushroll should

be replaced.

• To check condition of the bristles, hold a card on the

bottom plate while turning the brushroll. Replace the

brushroll if bristles do not touch the card.

Step 8

Step 9

ALWAYS DISCONNECT

VACUUM FROM

ELECTRICAL OUTLET

BEFORE STARTING

THIS PROCEDURE!

Maintenance

- continued

How to Replace the Brushroll

DISCONNECT VACUUM FROM ELECTRICAL OUTLET!

1. Remove hood, brushroll cover, belt and brushroll. See

Steps 1-6.

2. Discard the old brushroll.

3. Install the new brushroll and belt. See Steps 7-9.

How to Replacing the Headlight

• The headlight is located inside of the power nozzle.

The light is on whenever the vacuum is turned on.

1. Disconnect power nozzle from the extension wand.

2. Remove the hood. See Steps 1-2.

3. Pull the old bulb from the socket to remove. Push the

new bulb into socket.

4. Replace the hood. See Steps 9 & 1.

How to Clear Blockages

• Low suction or pick up may be due to a blockage

in the system. Refer to the following steps to check

for blockages, continuing with each step until the

blockage is found.

Hose/Wand Blockage

• Disconnect power nozzle and wand from handle.

• Plug vacuum in and turn it on. Check the hose end for

suction. Remove any obstructions.

ALWAYS DISCONNECT

VACUUM FROM

ELECTRICAL OUTLET

BEFORE STARTING

THIS PROCEDURE!

Maintenance

- continued

• If there is no blockage in the hose. Remove the power

nozzle from wand and attach wand to hose. Check for

suction and remove any blockages.

Nozzle Blockage

• If the nozzle becomes clogged, use the following

procedures to check for and clear the blockage.

• If blockage is severe enough the nozzle will shut

off. After the blockage is cleared you must push the

Overload Protection Reset button (A) before the

nozzle will operate again.

• Make sure power nozzle is disconnected from wand.

Then check for blockage in nozzle connection (B).

• There is an additional panel on the bottom of the

nozzle (C). This opening provides a secondary place

to check and clear blockage.

Maintenance

- continued

Problem Check Solution

Vacuum does not

turn ON.

• Power Cord

• Power Source

• Hose Connection

• Thermal Protector

• Plug in Power Cord. Make sure it is rmly

into the wall outlet.

• If no power to outlet, check power source,

fuse or circuit breaker.

• Make sure the hose is securely connected.

• Allow vacuum to cool per instructions.

See Page 3.

Vacuum has little

or no suction.

• Filter Bag

• Motor Filter

• Hose, wand or

accessories may

be clogged.

• Hose Connection

• Filter bag may be clogged or full. Check

and replace if necessary. See Page 13.

• May be dirty or clogged. Clean or replace

if necessary. See Page 14.

• Clear obstruction. See Page 19.

• Make sure hose is properly connected.

Power nozzle

won’t turn ON.

• Hose Power Cord

• Belt

• Switches

• Thermal Protector

• May not be properly connected. Plug hose

rmly into receptacle on nozzle.

• Belt may be worn or broken. Check and

replace if necessary. See Page 15.

• Make sure surface selector switch and/or

brushroll switch are both on. See Page 3.

• Allow vacuum to cool per instructions.

See Page 3.

Vacuum still

does not operate

properly.

Review all the

above

Contact Oreck for service.

Trouble-

shooting

Service problems that appear to be major can often be solved

easily. You can be your own troubleshooter by reviewing this guide.

All other servicing should be done by an Oreck authorized

service center.

SAVE SERVICE CALLS...CHECK THESE FIRST:

• Is the lter bag full?

• Are the pores of lter bag clogged with powder or dust?

• Is the hose, wand, power nozzle or accessories clogged?

Warranty

ORECK MANUFACTURING COMPANY: (Oreck Manufac-

turing Company gives you the following limited warranty for this

product only if it was originally purchased for residential use, not

for resale, from Oreck or an Oreck Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original pur-

chaser, any part that is found to be defective in material or work-

manship within three (3) years following the date of purchase for

all residential models.

This limited warranty does not cover the replacement of expend-

able or consumable parts such as lters, cartridges, and other parts

subject to normal wear unless they are defective in material or

workmanship.

This limited warranty does not apply to any part subjected to ac-

cident, abuse, commercial use, alteration, misuse, damage caused

by an act of God, the use of voltages other than on the data plate

of this product or service of this product by other than Oreck or a

participating Factory Authorized Service Center.

Oreck does not authorize any person or representative to as-

sume or grant any other warranty obligation with the sale of this

product.

Oreck’s limited warranty is valid only if you retain proof of pur-

chase from Oreck or an Oreck Authorized Retail Dealer for this

product. If you purchase this product from any other source, your

purchase is “AS IS,” which means Oreck grants you no warranty,

and that you, not Oreck, assume the entire risk of the quality

and performance of this product, including the entire cost of any

necessary servicing or repairs of any defects.

Oreck’s liability for damages to you for any costs whatsoever aris-

ing out of this statement of limited warranty shall be limited to

the amount paid for this product at the time of original purchase,

and Oreck shall not be liable for any direct, indirect, consequen-

tial or incidental damages arising out of the use or inability to use

this product. Some states do not allow the exclusion or limitation

of incidental or consequential damages, so the above limitation or

exclusion may not apply to you.

ALL EXPRESS AND IMPLIED WARRANTIES OTHER

THAN THE LIMITED WARRANTY SET FORTH ABOVE,

FOR THIS PRODUCT, INCLUDING IMPLIED WARRAN-

TIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE ARE EXPRESSLY DENIED.

This warranty gives you specic legal rights, and you may also

have other rights which vary from state to state.

gurations and registered trademarks are owned and used

under the authority of Oreck Holdings, LLC.

82329-02 REV A 09/10 ECN R-10179

Oreck Quest Pro Canister Fc1000 Users Manual

FC1000 to the manual e0f38dc7-8dd7-477c-ad2c-e0fc7690d65c

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