Oticon A S AWRP Assistive listening device User Manual
Oticon A/S Assistive listening device
User Manual
INSTRUCTIONS FOR USE
Amigo WRP
2 3
Important notice
Please familiarise yourself with the entire contents of this
booklet before using your Amigo Wireless Receiver Programmer
(WRP). The booklet contains various statements, safety
instructions and important information about the use and
handling of the Amigo WRP.
Content
Introduction 5
Typical package content 6
Overview of the WRP 7
Preparing your Amigo system 8
Inserting the battery 8
Charging the battery 9
Selecting language and country 11
The Amigo receivers 12
Changing the pin orientation 13
Attaching the universal Amigo receivers to a hearing instrument 14
Using Amigo with the Sumo R7 receiver 15
Synchronising Amigo receivers 16
Accessing the Programming Menus 18
Overview of the menus of the R1/R2 19
Programming Amigo R1/R2 Receivers 20
Using the FM Channel Wizard (T20/21/WRP 24
4 5
WRP Special functions 26
LED/Display legend 27
Cleaning the T20/T21 28
Appendix A: Troubleshooting 29
Appendix B: Manufacturers’ warranty 30
Introduction
Congratulations on your decision to take the next step in improving classroom FM.
The Amigo product family is extremely versatile, making life easier for users in school
settings. The Amigo transmitters and receivers can be used with virtually all Behind-
the-Ear hearing instruments, as well as cochlear implants.
6 7
Typical package content
Navigation buttons on the WRP
SYNC acts as the “ENTER” button
“C” acts as the “CLEAR/EXIT” button.
◄ exits a menu while saving.
WRP Charger
Earphones
IFU
LED status indicator
ON/OFF/Mute
2.5 mm microphone jack
High resolution LCD display
Clear entered values (“C”)
Synchronise receiver/enter
3.5 auxiliary audio input jack
“MiniB” USB charge jack
Overview of the WRP
AA battery
8 9
Preparing your Amigo system
Inserting battery
Remove the battery lid on the back of the WRP and insert the rechargeable battery -
remember to position the battery according to the markings (+/ -) on the label.
Then replace the battery lid. The WRP can then be used to charge the battery that came
in the package.
Note: The positive and negative ends of the battery may appear similar, so doublecheck
that the battery is positioned correctly.
Charging the battery
To charge the battery, plug in the charger as
shown in the picture.
The Amigo WRP uses one AA rechargeable NiMH
battery, which must be charged for at least 14
hours before being used for the first time.
The WRP offers failsafe charging, which prevents
alkaline batteries being charged.
Charging Error
Check
Battery!
The display on the WRP
will indicate when the unit is
charging. Also, the LED will
turn on and shine green.
Note: With a typical user pattern it is recommended to replace rechargeable batteries
once every year, because the battery capacity decreases each time it is charged.
Battery charging
10 11
Select language and country (first time only)
Turn the WRP on by pressing and holding the On/Off button for two seconds.
Press ▲ or ▼ to select language, and confirm by pressing the SYNC button.
To select your country, use the ▲ or ▼ buttons, and confirm by pressing the SYNC
button.
Select Language
English
Francais
Deutsch
•
•
•
Select Country
United States
Canada
Germany
•
•
•
If you do not have time to charge the battery that came with the WRP, you can replace
the battery with any of the following:
• Special “silver-banded” rechargeable batteries
(Only available through your Hearing Care Professional, these are the only batteries
that can be recharged inside the transmitter.)
• Standard, rechargeable NiMH batteries
These cannot be recharged inside the transmitter, but must be charged in a separate
charger.
• Standard, non-rechargeable alkaline batteries
Can be used in an emergency, i.e. if you don’t have time to charge your rechargeable
batteries. Alkaline batteries cannot be recharged.
Note: Always dispose of old batteries in approved battery disposal bins.
For more information please consult your Hearing Care Professional.
Note: Selecting a country will also select a predefined channel list, which contains all
of the channels approved for use in that country.
Warning: Only use channels legal in your country.
12 13
LED status indicator
3-position mode switch
Channel seek/toggle (R2 and R7 only)
Note: Since Amigo receivers draw power from the hearing instrument battery, there is
no reason to try to open the receiver casing. Never attempt to do this.
Changing the pin orientation
If the pins on the Amigo receiver do not match the holes on the audio shoe, they can be
rotated in steps of 90°.
Simply pull the tab on both sides of the receiver back simultaneously, move the pins
and push the tab back in.
Amigo receivers can be positioned with the LED facing to the front or the back.
Note: To ensure optimal antenna performance, the Amigo receivers must be positioned
with the LED facing either to the front or to the back.
The Amigo Receivers
Europin connector
Europin rotation lock
14 15
Attaching the universal Amigo
receivers to a hearing instrument
Amigo R1 and R2 receivers are attached to the
hearing instrument via an audio shoe.
First attach the receiver to the audio shoe. Then
attach the audio shoe to the hearing instrument.
SUMO DM with the dedicated,
Amigo R7 receiver.
Using Amigo with the Sumo receiver
• Sumo detects the receiver and disables
the telecoil if the receiver is on.
• Operate the receiver from the
hearing instrument
2 = FM only
1 = FM+Hearing instrument
M = Hearing instrument only
The use of the telecoil with the receiver attached requires that the receiver is set to the
off position.
Note: To obtain information about connecting your Amigo to Cochlear Implants, please
consult your Hearing Care Professional.
16 17
Synchronising Amigo receivers
Connect the receiver to a hearing instrument, and turn it on. Check that the receiver
switch is set to the correct mode, i.e. FM only or FM+HA mode.
Off FM-only FM+HA
Within a distance of approximately 50 cm, press the SYNC button. The LED on the
transmitter will then blink three times, and the SYNC logo will appear on the screen.
If the synchronisation is successful, the receiver will also blink three times.
Note: The switch on the receivers can be disabled, so use the WRP or the T20/T21 to
check the status. In its default setting, the receiver switch is enabled.
When the receiver’s LED is on, it confirms that:
• The hearing instrument battery is ok
• The receiver is on
• The transmitter and receiver are working in perfect harmony
• The child is on the right channel
18 19
Accessing the Programming Menus
• To access the Amigo Fitting Menus, press and hold
both the C (on the keypad) and ON/OFF buttons for 2
seconds.
• In the Menu screen, use the ▲ or ▼ keypad buttons
to choose View/Program WRP, View/Program
Receiver, or FM Channel Wizard. Within each of
the 2 primary menus, press ◄ to return to the Main
Menu screen.
• To exit from the Programming menus, press and hold
both the C (on keypad) and ON/OFF buttons.
Overview of the
menus of the R1
and R2
Amigo R
1
#012345689
Ear:
Right
FM Gain:
+
0
FM+ HA Gain:
+10
Default Channel:
Last Used
3-Pos. Switch:
Locked: FM+HA
LED Light:
Enabled
Beep Tone:
Mid
Beep Volume:
Mid
De-Emphasis
Enabled
Reset Settings
About Amigo R1
Amigo R
2
#012345689
Ear:
Right
FM Gain:
+0
FM+HA Gain:
+10
3-Pos. Switch:
Locked: FM+HA
LED Light:
On: Blink
Beep Tone:
Mid
Beep Volume:
Mid
Channel Button:
Enabled
Channel Set:
See List
Channel Seek:
Disabled
De-Emphasis:
Enabled
Reset Settings
About Amigo R2
ON/OFF
“C”
Amigo WRP
Fitting Menu
View/Program
Receiver
FM Channel
Wizard
20 21
Programming Amigo R1/R2 Receivers
A. A. To assign receiver Name (i.e., child’s name), use the keypad buttons ▲ ▼◄ ► to
navigate. Delete the current name by pressing ◄, while standing on the top line. Space
can be inserted between names by pressing ►. Within this screen, use the keypad
buttons to select the desired character, then press the SYNC button to save each
character. To SHIFT, highlight SHIFT and press the SYNC button. When finished,
highlight SAVE and press the SYNC button.
To exit and cancel, press the C (CLEAR) button.
B. Assign Ear. Select Right or Left using ▲ ▼ buttons. Press the ◄ button to save and
exit.
C. Choose FM Gain. Default setting is 0. Use ▲ ▼ to navigate and change gain value.
When finished, press the ◄ button to save and exit.
D. Choose FM+HA Gain; default is +10. Use ▲ ▼ to navigate and change gain value.
When finished, press the ◄ button to save and exit.
E. 3 position switch: You can lock the user switch to a single function, or set to unlock.
Use ▲ ▼ to navigate and press SYNC to select. When finished, press ◄ to save and
exit.
Programming Amigo R1/R2 Receivers
Place one R1/R2 receiver within 20-40 cm of the transmitter. The receiver must be
turned on and connected to a live hearing instrument or CI adaptor.
Open the View/Program Receiver menu by
using the ► keypad button. The transmitter
will ‘find’ the receiver and display its name or
serial number. Press ► to continue.
NOTE: Maintain the receiver in the same posi-
tion during the entire programming sequence.
Each time you change a default setting, the
programmer will send that setting to the
receiver.
22 23
F. LED light: Default is steady ON. Choose blink or disable (off). Use ▲ ▼ to navigate
and change selection, then press SYNC. When finished, press ◄ to save and exit.
G. Beep tone: Use ▲ ▼ to choose the frequency/tone of the beep and press SYNC to
save selection. When finished, press ◄ to save and exit.
H. Beep vol: Change the loudness level of the beep tone or disable the beep (off). Use ▲
▼ to navigate and press SYNC to save selection. When finished, press ◄ to save and
exit.
I. Default Channel (R1 only): Choose the default channel for the receiver when it is
turned on. The default is ”last channel used”. Use ▲ ▼ to navigate and press SYNC
to make selection. When finished, press ◄ to save, and exit.
J. Channel button (R2 only): Choose enable or disable, press SYNC to save then press
the ◄ button to save and exit.
K. Channel set: The Default is Select All. To select discrete channels, choose CLEAR
ALL (use SYNC button) then scroll ▲ ▼ to the desired channel and press SYNC for
each channel. When finished, press ◄ to save and exit.
L. Channel seek (R2 only): Enable or disable the manual channel change toggle button
on the receiver.
M. De-emphasis: Disable this function when using Amigo receivers with other
manufacturers’ FM transmitters. See Fitting Guide for more information
N. About Amigo R1/R2: Press ► to view serial number. To exit, press SYNC or ◄.
24 25
Using the FM Channel Wizard (T20/T21/WRP)
The Channel Wizard will help you find interference-free primary and team teaching
channels. Prior to starting the Channel Wizard:
• Obtain the monitor earphones
• Turn on all FM sources in the building/room
A. Scan and Select Channel Set: Press ► to begin the
scanning process. The Channel Wizard will scan
through all Amigo channels. Upon completion, a list
of available channels will be created.
Unusable channels will be greyed out. You can
accept the entire list by highlighting Select All, or
choose Clear All. Then scroll to select a limited
number of channels from the list of usable channels
by pressing SYNC. Press ◄ to save and exit.
Note: Carry out the scan at a time in accordance with typical school usage schedule.
B. Monitor Single Channel: This function allows you to monitor the quality of a single
channel.
Press ► to access the menu and insert the Monitor earphones into the audio jack on
the bottom of the transmitter.
You can increase the volume by pressing ► to highlight the headphones icon.
Highlight the channel then press ▲ ▼ to scroll and select the desired channel to
monitor.
Listen for interference; if detected, you may wish to change the primary channel
used in that classroom.
Note: Make sure you have removed the microphone cord on the monitoring transmitter.
FM Channel
Wizard
Scan & Select
Channel Set
26 27
LED / Display legend
The LED on the WRP indicates the following:
LED: Display Meaning:
Steady red On
Flashing red burst Synchronising
Steady green Charging
Blinking green Low battery
Off Off or error
Battery charging
Feature How to
Change channel Press and hold ▲ or ▼. The channel will
then blink. You can change it by pressing ▲
or ▼. Press the SYNC button to save.
Synchronise Amigo receivers Within a distance of approx. 50 cm, Amigo
receivers can be synchronised by pressing
the SYNC button.
Lock the keypad To lock the keypad, press for three
seconds. To unlock the keypad, press
again for three seconds.
Monitor a single channel You can use earphones to hear what
the child is hearing. First unplug the
microphone and then insert the earphone’s
jack into the aux input.
WRP special functions
28 29
Cleaning of the WRP
The WRP is moisture repellent, making it very easy to clean with a damp cloth.
Oticon recommends cleaning on a regular basis.
Appendix A: Troubleshooting
Problem Solution
The battery will not charge Check that it is positioned correctly. Make
sure that it is the “silver-sleeved” recharge-
able type of battery, as this is the only type
the WRP will charge (for safety reasons).
The receivers cannot be synchronised Synchronisation takes place wirelessly, so
if the receiver fails to confirm (with three
blinks of the LED), try to move the WRP
closer, further away or a little bit to one
side. Then press the SYNC button again.
Interference If interference is encountered on a channel,
change to another channel. Press ▲ or ▼ to
change channel.
For assistance with troubleshooting or answers to other questions please consult your
Hearing Care Professional.
30 31
Appendix B: Manufacturers’ warranty
The manufacturer, Oticon, issues a one-year limited warranty to the original consumer
of this product.
This warranty comes into effect upon the date of original purchase of this equipment,
and will remain in effect for one calendar year from that date.
Please notice that extended warranties may apply in your country. Please contact your
local Hearing Care Professional for more information.
What is covered by this warranty?
Any electronic component which, because of workmanship, manufacturing or design
defects, fails to function properly under normal use during the life of this warranty
will be replaced or repaired at no charge for parts or labour when returned to the point
of purchase. Transportation is paid by the customer. If it is determined that repair is
not feasible, the entire unit may be replaced with an equivalent unit upon mutual
agreement of the Hearing Care Professional and customer.
What is not covered by this warranty?
This one-year limited warranty does not cover:
• Malfunctions resulting from abuse, neglect or accident.
• Peripheral accessories as itemised within the product brochure, when such items are
later than 90 days from the original purchase.
• Batteries.
• Instruments connected, installed, used or adjusted in a manner contrary to the
instructions provided.
• Consequential damages and damages resulting from delay or loss of this instrument.
The exclusive remedy under this warranty is strictly limited to repair or replacement
as herein provided.
• Products damaged in transit unless investigated by the shipper and returned to the
warrantor with the investigation report.
The manufacturer reserves the right to make changes in the design or construction
of any of its instruments at any time without incurring any obligation to make any
changes whatsoever on units previously purchased. This warranty is in lieu of all other
expressed warranties by the manufacturer. No representative or person is authorized
to represent or assume for the manufacturer any liability in connection with the sale or
use of this product other than as set forth above.
If your Amigo system requires service under the terms of this warranty, carefully
package the instrument to prevent damage in transit and return it to the point of
purchase. Include a detailed description of the problem, your full name, billing and
shipping address and telephone number.
32 33
The above warranty does not affect any legal rights that you might have under applica-
ble national legislation governing sale of consumer goods. Your point of purchase may
have issued a warranty that goes beyond the clauses of this limited warranty. Please
consult your point of purchase for further information.
Hereby Oticon declares that this Amigo is in compliance with the essential require-
ments and other relevant provisions of Directive 1999/5/EC. Declaration of conformity
is available at
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark.
Date of purchase:
Amigo serial numbers:
Microphone:
Receiver left:
Receiver right:
www.oticon.com
Waste from electronic equipment
must be handled according to local
regulations.
Oticon A/S
9, Kongebakken
DK-2765 Smørum
0543 ID: U28AWRP
IC: 1350B-AWRP
906 68 710 00 / 11.10 Printed in Denmark
906 68 710 00 / 11.10 Printed in Denmark
Warnings
Amigo parts can be dangerous if swallowed:
• The Amigo system is not a toy and therefore should be kept out of the reach of
children and anyone else who might swallow parts or otherwise cause injury to
themselves. Special attention should be paid to the smaller components in order to
prevent children from swallowing them and choking.
• Never change the battery and never connect the receiver to the hearing instrument in
front of infants, small children or persons with learning difficulties.
If a part is swallowed, see a doctor immediately.
Risk of harm caused by unintentional noise that may
muffle important signals
System dysfunctions:
The Amigo system will cease to function if the batteries have run out. The system may
also produce a high whistling noise (feedback) if the battery is low, or if it is subjected
to loud sound while the microphone is off but the receiver is still on. Users should be
aware that these sounds should not be confused with warning sounds – e.g. car horns in
traffic.
Use in aircrafts:
• Amigo should not be used on aircrafts without the permission of the flight crew.
Interference
Please note that Amigo can cause interference with other medical devices. Such
interference can also be caused by radio signals, power line disturbances, airport
metal detectors, electromagnetic fields from other medical devices and electrostatic
discharges.
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received, including interference that may
cause undesired operation
Battery use:
• Always use NiMH rechargeable batteries or alkaline batteries.
• Always use batteries recommended by your Hearing Care Professional.
• Never attempt to recharge non-rechargeable batteries.
• Never dispose of batteries by burning them. There is a risk they will explode and
cause serious injury.
Safety requirements regarding Direct Audio Input (DAI)
• The safety of the use of Amigo with DAI (Direct Audio Input) is determined by the
external signal source. When the DAI is connected to mains-operated equipment, this
equipment must comply with IEC-60065, IEC-60601 or equivalent safety standards.