Oticon A S NAU01 Assistive Listening Device User Manual
Oticon A/S Assistive Listening Device
User Manual
906 73 810 00 / 10.09 Printed in Denmark
INSTRUCTIONS FOR USE
AMIGO ARC
Contents
Introduction 4
Typical package content 5
Getting started 6
What does Amigo Arc connect to 6
Overview 7
Charging the battery 8
Wearing Amigo Arc 9
LED legend 10
Button functionality 12
On/O/Scan button 12
Volume up and down 13
Audible indicators 14
Intelligent memory for your convenience 15
Exchangeable shells 16
Synchronising Amigo Arc 17
Cleaning of Amigo Arc 18
Appendix A: Troubleshooting 20
Amigo Arc features 22
Warnings and precautions 23
Important notice
Please familiarise yourself with the entire contents of this booklet before using
your Amigo Arc. The booklet contains various statements, safety instructions and
important information about the use and handling of the Amigo Arc.
4 5
Typical package content
Introduction
Thank you for choosing Amigo Arc as your choice of neckloop receiver.
Amigo Arc belongs to the Amigo FM product family from Oticon – a company that strives to
provide superior solutions for school and home use.
The Amigo family is extremely versatile, making life much easier for users in academic,
professional and social listening situations.
The transmitters and receivers in the Amigo family are compatible with most types of
Behind-the-Ear hearing instruments, as well as cochlear implants, and Amigo Arc can also
be used for the ITE hearing instruments that have a telecoil.
usB cord ChargerusB cable IFU
Amigo Arc
Exchangeable shells
Exchangeable shell
Change plug
Aux plug
For audio equipment
or headphones
Volume up/down - HI program change
ON/OFF + scan
LED indicator
6 7
Overview
Getting started
What does Amigo Arc connect to
Amigo Arc can connect to all instruments with a telecoil, e.g. BTE, ITE, Cochlear Implants and
Bone Anchored hearing solutions.
Using an AUX cable, e.g. MP3 players can be connected to Amigo Arc through the AUX plug.
By changing the AUX plug to output, headphones can be attached, thus enabling Amigo Arc
to be used for CAPD.
Further, Amigo Arc works with all Amigo transmitters as well as other manufacturers’ trans-
mitters.
8 9
Charging the battery
The Amigo Arc uses a built-in rechargeable battery, which must be charged for 4 hours be-
fore being used for the first time. To charge the battery, remove the AUX plug and plug in the
charger as shown in the picture.
Note: It is also possible to charge Amigo Arc from a PC using the USB cable that is part of the
package. While charging, Amigo Arc will automatically shut o.
Wearing Amigo Arc
Amigo Arc is designed to be worn around the neck and it is possible to open the loop at the
jack, which is located at one side of the loop.
Simply open the jack, and pull the wire around the neck, and then close the jack again.
10 11
LED legend
On Amigo Arc there are two LEDs. One is indicating if Amigo Arc is receiving an FM signal,
and the other is displaying battery status.
FM LED:
Steady red
On and receiving
Triple blink
Synchronizing command accepted
No light
O, error, bad signal or audio plug connected
The battery shaped LED indicates the charge status of Amigo Arc.
Steady red
Battery charged and device is on
Blinking red fast
Low on battery
Blinking red slow
Battery charging, when fully charged LED changes to steady red.
Amigo Arc is 80% charged in 1 hour and 100% charged in 2½ hours.
No light
Battery empty – device turns o
Note: It is possible to disable the light in LEDs.
✷✥✲✴✹✵✩✯✰Å
✷✥✲✴✹✵✩✯✰Å
✷✥✲✴✹✵✩✯✰Å
✷✥✲✴✹✵✩✯✰Å
✷✥✲✴✹✵✩✯✰Å
✷✥✲✴✹✵✩✯✰Å
✷✥✲✴✹✵✩✯✰Å
✷✥✲✴✹✵✩✯✰Å
✷✥✲✴✹✵✩✯✰Å
12 13
Button functionality
On/O/Scan button
The On/O button turns Amigo Arc on and o as well as acting as scan button.
Push the ON/OFF button for 2 seconds to turn on. A start-up jungle will be played.
Battery LED will be turned on steady red
Push the ON/OFF button for 2 seconds to turn o.
Channel seek
One short press on the On/O/Scan button enables a scan for active FM channels. Beeps
will be played throughout the scan process, and a confirmation beep played, when Amigo
Arc locks onto an active FM channel.
Note: The scan functionality can be disabled for small children
Volume up and down
Press short on arrow up button for higher volume
Press short on arrow down button for lower volume
Turning the volume up/down will be indicated with beeps, and the default level
also be indicated with a beep if enabled.
A long press on the volume up/down button will change program on Oticon’s wire-
less enabled hearing instruments.
Note: Both functionalities of the buttons can be disabled for small children.
✷✥✲✴✹✵✩✯✰Å
14 15
Intelligent memory for your convenience
With Amigo Arc, there are three dierent volume setting possibilities that automatically
remember the user’s preference.
The three settings are:
1. Standard use, where the FM signal is transmitted to the telecoil
2. By connecting e.g. an MP3 player to the AUX jack
3. By connecting headphones to the AUX jack
If the user prefer the volume two steps up when listening to e.g. an MP3 player, Amigo Arc
remembers that from the last time it was used, and the user will need less handling.
Audible indicators
Amigo Arc has an audible indicator that informs the user with a beep, when a setting has
been changed.
Amigo Arc beeps once every time the volume is turned one step up or down. When the
default level is reached, a double beep is played.
Moreover, if the scan functionality is enabled, Amigo Arc will play a beep every second
during the scan operation. When locking on to an FM channel, two beeps will be played.
Note: Beeps can disabled.
16 17
Exchangeable shells
Your Amigo Arc is delivered with 5 dierent colour shells that easily can be changed.
By pressing a fingernail, into the gap on top of the Amigo Arc,
the faceplate on both sides can be twisted loose.
Note: Never use excessive force in your attempt to change the
faceplates.
Synchronising Amigo Arc
To synchronise Amigo Arc, make sure that that it is turned on.
Within a distance of approximately 50 cm, press the SYNC button on the Amigo T20/T21/
WRP. The LED on the transmitter will then blink three times, and the SYNC logo will appear
on the screen. If the synchronisation is successful, Amigo Arc will also blink three times.
Note: Amigo eZync can also synchronise Amigo Arc.
18 19
Cleaning of Amigo Arc
Amigo Arc is moisture repellent, making it very easy to clean with a damp cloth.
Do not immerse Amigo Arc in water or other liquids.
Visit www.amigo.com for a full compatibility guide.
20 21
Appendix A: Troubleshooting
For assistance with troubleshooting or answers to other questions please consult your
hearing care professional.
Alternatively, visit www.oticon.com, where you can find a troubleshooting guide for Amigo.
International Warranty
Your Amigo Arc is covered by a limited warranty issued by the manufacturer for a period
of 12 months from the date of delivery. This limited warranty covers manufacturing and
material defects in Amigo Arc itself, but not accessories such as batteries, headphones,
cables etc.
Problems arising from improper handling or care, excessive use, accidents, repairs made
by an unauthorised party, exposure to corrosive conditions, damage due to foreign objects
entering the device, or incorrect adjustments are NOT covered by the limited warranty and
may void it.
The above warranty does not aect any legal rights that you might have under applicable
national legislation governing sale of consumer goods. Your Hearing Care Professional may
have issued a warranty that goes beyond the clauses of this limited warranty.
Please consult him/her for further information.
22 23
Warranty Certificate
Name of Owner:
Dispenser:
Dispenser Address:
Dispenser Phone:
Purchase Date:
Warranty Period: Month:
Serial no.:
If you need service
Take your hearing instrument to your Hearing Care Professional, who may well be able to
sort out minor problems and adjustments on the spot.
Amigo Arc features
Feature How to How to
Scan for active FM channels One quick press on the On/O button
forces Amigo Arc to scan for FM channels.
Amigo Arc will lock onto the first active FM
channel it finds in its channel list.
Volume Volume Press p or increase or
decrease volume.
Synchronisation of Amigo Arc Amigo Arc can be synchronised by using
an Amigo T20/T21/WRP or the Amigo
eZync.
Multiple colours Amigo Arc is supplied with 5 dierent
coloured shells that are easy to change.
24
Amigo Arc is certified under:
FCC ID: U28NAU01
IC: 1350B-NAU01
The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that
may cause undesired operation
Changes or modifications made to the equipment not expressly approved
by Oticon may void the FCC’s authorisation to operate the equipment.
Product approval, precautions and markings
Amigo Arc contains a radio transmitter using short range magnetic induction technology
working at 3.7 MHz. The magnetic field strength of the transmitter is < -30dBuA/m@ 10m.
The emission power from Amigo Arc is below international emission limits for Human
Exposure. For comparison, the radiation of Amigo Arc is less than unintended electromag-
netic radiation from for example hair dryers, electric shavers etc. Amigo Arc complies with
international standards concerning Electromagnetic Compatibility.
Warnings and precautions
Amigo Arc is not a toy and therefore should be kept out of the reach of young children and
anyone else who might swallow parts or otherwise cause injury to themselves. Special
attention should be paid to the smaller components in order to prevent children from
swallowing them and choking and prevent them from putting the Jack into the mouth.
If a part is swallowed, see a doctor immediately.
The safety of the use of Amigo Arc with AUX input cable is determined by external signal
source. When the input cable is connected to mains-operated equipment, this equipment
must comply with IEC-60065, IEC-60601 or equivalent safety standards.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or televi-
sion reception, which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
The safety of recharging batteries with the USB connector only is determined by the external
equipment. When the USB connector is connected to mains-operated equipment, this
equipment should be UL approved or comply with equivalent safety requirements.
Amigo Arc will cease to function if the batteries have run out. The system may also produce
a high whistling noise if the battery is low. Users should be aware that these sounds should
not be confused with warning sounds - e.g. car horns in trac.
Special care should be taken when people with normal hearing uses Amigo Arc with head-
phones. if the headphones are used at a high volume, tinnitus and hearing loss may occur.
Set the volume at a safe level and avoid turning up the volume to block out noisy
surroundings or people speaking near to you.
Never expose the Amigo Arc to great heat by putting it in the oven, micro wave oven or
burning it. There is a risk that it will explode and cause serious injury.
Interference
• Amigo Arc is designed to comply with the most stringent Standards of International
Electromagnetic Compatibility. However, Amigo Arc might cause interference with other
medical devices such as defibrillators and pacemakers. Please, contact the manufacturer
of your implantable device for information about the risk of disturbance. Interference can
also be caused by power line disturbances, airport metal detectors, electromagnetic
fields from other medical devices, radio signals and electrostatic discharges.
Possible side eects
• The otherwise non-allergenic materials used in Amigo Arc may in rare cases cause a
skin irritation.
Consult a doctor if you experience any of these side eects.
30 31
906 73 810 00 / 10.09 Printed in Denmark
Waste from electronic
equipment must be
handled according to
local regulations. N1175
0682
Oticon hereby declares that Amigo Arc is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC. Declaration of conformity is avail-
able at:
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.com
Emissions
• The emission power from Amigo Arc is below international emission limits for Human
Exposure. For comparison, the radiation of Amigo Arc is less than unintended
electromagnetic radiation from for example hair dryers, electric shavers etc. Amigo Arc
comply with international standards concerning Electromagnetic Compatibility.
Use in cars:
Using the Amigo Arc with a mobile phone while driving can distract you. If driving conditions
demand it, pull o the road and park before making or answering calls.
Use in aircraft
Amigo Arc should not be used on an aircraft without the permission of the flight crew.
Use of the loop
If by accident the neck strap should get caught on something while wearing it, the neck
strap is constructed to break automatically. Therefore, never try to shorten or modify the
neck strap in an unauthorized way.
906 73 810 00 / 10.09 Printed in Denmark