User Manual
4K Media Player
User Manual
iDISPLAY
1
Table of Contents
About This Guide 2
Introducing the iDISPLAY 4K Media Player 2
Important Notices 3
Copyright Information 3
Safety and Warning Information 4
Package Contents 5
Quick Start User Guide 7
Setting up the Media Player Hardware 7
Playing Videos and Displaying Images 7
Supported File Formats 8
Accessing the Pulse Player Settings 8
Pulse Player Settings 9
Using the Android Operating System 13
Configuring the Android Operating System Settings 14
Using Pulse Management 15
Troubleshooting 16
2
About This Guide
Thank you for purchasing the iDISPLAY 4K Media Player. We recommend reading this
user guide in its entirety in order to maximize the performance and service life of
this product. This product is intended for commercial use and should be installed by
authorized personnel only.
Introducing the iDISPLAY 4K Media Player
The iDISPLAY 4K Media Player is a digital display set-top box designed to incite
customer engagement with select products and services through interactive digital
media. The player is powered by the Pulse technology platform, exclusive OUTFORM
technology that integrates hardware and software to create a comprehensive
“out-of-the-box” visual merchandising solution.
For additional iDISPLAY mounting accessories, please refer to the accessories page:
http://outform.com/idisplay/all-accessories/
3
Important Notices
Copyright Information
Copyright © 2017 OUTFORM. All rights reserved.
All intellectual property rights in this publication are owned by OUTFORM and
protected by applicable copyright laws and international treaty provisions. OUTFORM
retains all rights not expressly granted. No part of this publication may be reproduced
in any form whatsoever or used to make any derivative work without prior written
approval by OUTFORM.
OUTFORM reserves the right to revise this publication, and/or make improvements or
changes in the product(s) and/or the program(s) described in this documentation at
any time without prior notice. The information in this document is provided in good
faith, but without any representation or warranty whatsoever, whether it is accurate,
or complete or otherwise, and on express understanding that OUTFORM shall have
no liability whatsoever to other parties in any way arising from or relating to the
information or its use.
All other trademarks are the property of their respective owners. Other company and
brand products and service names are trademarks or registered trademarks of their
respective holders.
This device complies with FCC regulations.
4
Safety and Warning Information
NOTE
WARNING!
Main Supply: This equipment is designed to operate from a 100-240 Volt, 50/60Hz AC
mains supply. The use of other power sources may damage this equipment. Check that
the voltage marked on the rating plate located at the rear of the power adaptor states
100-240V. The manufacturer will NOT accept responsibility or damage or injury caused
by connecting to the wrong voltage.
WARNING!
Main Adaptor: The supplied power adaptor is compatible with a standard main socket.
If the power adaptor or lead gets damaged, it must be replaced by a qualified service
agent with an approved adaptor of the same type and rating.
WARNING!
Dangerous voltage constituting a risk of electric shock is present inside this equipment.
WARNINGS!
The main plug shall be the main disconnect device and shall remain operable at all
times.
Do not push objects into holes and ventilation slots.
Do not expose this product to dripping or splashing or place any objects filled with
liquids on or near the product.
Do not place a naked flame source, such as lighted candles, on or near this product.
Do not attempt to repair this product yourself. Always use a qualified service agent to
perform adjustments or repairs.
5
Package Contents
The following items are included in the packaging:
iDISPLAY 4K Media Player
Set-Top Box
Wi-Fi Antenna
DVI-D to HDMI Cable HDMI to HDMI Cable (x1 for
use with 1x2 splitter, x3 to be
used with 1x4 splitter)
Media Player Power Cable
Splitter with 1x4 OutputsSplitter with 1x2 Outputs
USB Mouse
Hub Power Cable
Input
L2
SPLITTER 1X2
SPLITTER 1X4
If Applicable If Applicable
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iDISPLAY 4K Media Player
7654321
Top View
Rear View
No. Label Description
1 Audio Jack Audio Jack Input
2 HDMI HDMI cable in port
3 LAN RJ45/Ethernet port
4 TF TF Card slot
5 USB 1 USB 2.0 port
6 USB 2 USB 2.0 port
7 DC port DC power in port
8 Long Holes Fixture holes for screws
9 Small Holes Fixture holes for screws
10 Antenna Wi-Fi Antenna
Description of Rear View Components
88
10
99
7
Quick Start User Guide
This section describes how to set up and use the iDISPLAY 4K Media Player for the first
time. The media player runs OUTFORM’s Pulse Player software by default, which runs
on an Android operating system installed in the player to play the desired content.
Installing the Wi-Fi Antenna
Screw the base of the antenna into the rear of the media player. Unfold the top part of
the antenna so it is at a 450 and pointing upwards.
Setting up the Media Player Hardware
Connect the following components to the backside ports of the iDISPLAY 4K Media
Player box:
• The power adapter, plugged in to a nearby plug outlet.
• The included USB mouse.
• An external display or monitor to play content on using an HDMI cable. Ensure the
external display is powered on and set to receive HDMI input.
The media player box automatically powers on and initiates the Pulse Player software,
which in most cases plays a sample video by default.
Playing Videos and Displaying Images
Copy video and image files to the media player box using a USB thumb drive as follows:
1. Insert an empty USB drive into a computer and create a folder titled “0” (the
number zero) at the topmost (root) directory of the drive. Ensure that no other
content is on the drive.
2. Copy the desired video and image files to be played into the “0” folder.
3. Eject the drive from the computer and insert it into a USB port on the back side of
the media player box.
4. A password prompt appears on the external display. Enter the configured password
using the mouse and on-screen keyboard. By default this password is “11223344”
without the quotation marks, and can be modified later.
5. Upon successful entry of the password, select one of the two options that display,
either to delete and replace the existing content on the media player or to simply
add additional content.
NOTE: If you choose to keep the existing content, the new content from the USB
drive is copied alongside the existing content, and no files are deleted. However, if a
file on the drive has the same name as a file already on the media player, the file on
the media player will be overwritten.
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After a message displays indicating that the content has been copied, the USB drive can
be removed. The new content plays automatically.
NOTE: When auto-copying files from a Linux or MAC OS-based computer, hidden
metadata files, preceded by a period “.”, may also get copied into the “0” folder on the
USB drive. When Pulse Player attempts to play or display these files, a black screen is
shown momentarily. Use the Explorer app mentioned in the Android Operating System
Settings section below to manually delete these metadata files from the “0” folder on
the device.
Supported File Formats
The media player supports the following file formats:
• Standard Android applications (APK files) supported by Android 4.0 and more
recent versions
• Video formats: 3gp / mp4 / avi / mkv / flv / mov / rm / rmvb
• Image formats: jpg / jpeg / png / bmp
Accessing the Pulse Player Settings
When content is being played on the external display, use the mouse to draw a Z shape
on the screen by clicking and dragging. Start at the top left of the screen and click and
drag in the direction shown below.
Then enter the configured or default password (“11223344” without the quotation
marks) when prompted to open the Pulse Player settings interface.
Modify the “Change Password” Pulse Player software setting to configure the password
for this function.
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Pulse Player Settings
The following table describes the Pulse Player settings. For more information on how to
use the underlying Android operating system, refer to the following section.
Setting Description
Software Update Check for available Pulse Player software updates. This
requires an Internet connection.
Back Return to playing the configured content.
Exit Exit Pulse Player and open the home screen of the base
Android operating system.
Exit Event Configure how the user stops content playback to open the
Pulse Player settings interface. Settings include the following:
• Z gesture: Draw a large Z shape on the screen by clicking
and dragging, starting at the top left of the screen.
• Clicking the screen 5 times: Click anywhere on the screen
5 times.
• Z gesture and clicking the screen 5 times: Either draw a Z
shape or click 5 times as described above.
Z Gesture
Detection Accuracy
Choose “Easy”, “Medium, or “Hard” to configure how
accurately the user must draw the Z shape to perform the
Exit Event. “Easy” indicates a low level of drawing accuracy,
“Medium” a fair amount of accuracy, and “Hard” a stricter
level of accuracy, all with regards to how straight the lines of
the Z shape are drawn and whether the drawing is oriented
correctly.
Reboot Reboot the media player.
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Setting Description
Status Bar Options Show and hide the Android operating system quick launch
status and tool bar that appears at the bottom of the screen
after exiting Pulse Player. “ON” shows the status bar, while
“OFF” hides it.
Volume
Adjustment
Options
Enable and disable volume adjustment buttons on the
exterior of the Pulse Player device. “ON” means the buttons
are enabled, while “OFF” indicates that the buttons are
disabled. Note that this option only works for iDISPLAY
tablets, and does not aect the use of the media player set-
top box.
Auto Start Pulse
Player
Enable and disable running Pulse Player automatically when
the device powers on. “ON” indicates to automatically run
Pulse Player, whereas “OFF” does not, instead configuring
the device to load the Android operating system home page
when the system powers on.
MDM Function Enable and disable the Pulse Management software to
remote control iDISPLAY devices. Pulse Management is
explained in-depth on page 15 of this user guide.
Change Password Select this setting to modify the configured password used to
perform administrative tasks related to Pulse Player.
Default Password
Visibility Options
Show (“ON”) or hide (“OFF”) the configured default
password in the password entry field.
Password
Validation Feature
Options
Enable (“ON”) or disable (“OFF”) option to password restrict
administrative tasks related to Pulse Player.
Image Interval Time Adjust the length of time (in seconds) an image or picture
is displayed before displaying the next image or video. The
configured time value can be within the range of 2 – 200
seconds.
Video Ratio
Options
“ON” indicates keeping the original video and image size ratio
when being played or displayed, whereas “OFF” indicates
resizing content to fit the screen.
Player Orientation
Options
“ON” enables automatic screen orientation recognition based
on how the device is positioned, enabling the portrait display
orientation. “OFF” keeps the screen oriented in the default
landscape display orientation. Note that this option only
works for iDISPLAY tablets, and does not aect the use of the
media player set-top box.
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Setting Description
Log Options “ON” enables recording Pulse Player log messages to a log
file stored in the internal device memory. If this setting is
enabled, the log file “PulsePlayer_Log.txt” is created and
stored in the top-most directory of the device’s internal
memory, which can be accessed through the “Explorer”
Android operating system app.
Forward To Options Enable (“ON”) and disable (“OFF”) a “forward event”
initiation, such as opening a configured webpage (caused
by the user clicking the mouse when content is playing).
When enabled, specific settings related to the event display
immediately below this setting.
Forward Target(TP
Folder/URL)
Shown when the “Forward To Options” setting is enabled.
Options include either specifying a URL to which the user is
forwarded, opening the Pulse Player web browser, which also
enables the “Set URL” setting (see this setting’s description
below), or “TP Folder”, which causes an event configured by
content, such as a web page file, stored in the “tp” folder to
be opened or played. TP folder content must be loaded into
the device’s top-level internal memory directory for the “TP
Folder” forward target setting to work.
Default Browser Shown when the “Forward To Options” setting is enabled.
Specifies the web browser to use to manage a URL forward
event. By default only the “Pulse browser” is an available
option, but for some customers specially configured
browsers can also be selected here.
Set URL Shown when the “Forward To Options” setting is enabled
and configurable when the “Forward Target(TP Folder/URL)”
setting is set to “URL”. Select this setting to specify a forward
event URL. Do not include “http://” at the beginning of the
URL.
Inactivity Time-out The length of time (in seconds) it takes for a password
input field or forward event webpage to time-out. The
value specified must be at least 15 seconds. In the case of a
password input field, once the inactivity time is reached, the
field disappears and the content continues playing. In the
case of a URL forward event, this amount of time specifies
when a warning dialog pops up prompting the user to stay
on the page or return to the initially playing content.
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Setting Description
Warning Dialog
Expire Time
The length of time (in seconds) from which the forward
event webpage inactivity time-out warning dialog appears
until Pulse Player returns to playing the initially configured
video or image content. The value specified must be at least
10 seconds.
Hardware
Acceleration
Options
Enable (“ON”) or disable (“OFF”) hardware acceleration for
better video playback performance, if needed.
Progress Box
Options
Display (“ON”) or hide (“OFF”) an animated loading progress
icon when loading a forward event URL.
Reboot Scheduler Configure a daily reboot time to ensure Pulse Player and the
underlying Android operating system memory is regularly
cleared and refreshed so as to maintain good playback
performance for extended periods of time. OUTFORM
recommends scheduling a daily reboot time when no
customers are expected to use the device.
Reboot On Error Turn this setting on to automatically reboot the device if
Pulse Player detects an error.
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Using the Android Operating System
This section describes parts of the underlying Android operating system that are
relevant to using Pulse Player on OUTFORM devices. More important interface
elements are described below:
Applications Menu
On the bottom or side of the Android home screen, which by default has a light blue
background with scattered lighter colored squares, the applications menu can be
accessed by tapping on the white circular icon with six white smaller squares. The
applications menu contains commonly used Android applications and tools.
The following three applications most relevant to using your iDISPLAY device are
described below:
PulsePlayer
Opens and runs the Pulse Player software to play interactive content.
Explorer
A file and folder system management application. Use Explorer to manually manage
files to be played by Pulse Player (located in the “0” and “TP” folders, if present), as well
as to access other system-specific files such as the Pulse Player log file.
Settings
Configure the Android operating system settings, such as to turn on and connect to a
wireless network. The following section describes these settings more in-depth.
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Configuring the Android Operating System Settings
Click on the “Settings” icon to configure the following three relevant Android system
settings:
Connecting to a Wireless Network
Select “Wi-Fi” on the top of the left side of the menu. To enable wireless connections,
drag the “Wi-Fi” menu item slider to the right to display “ON”. After a few seconds
available wireless networks appear on the right side of the screen. Select a network to
configure and connect to it.
Connecting to a Wired Network
Select “More…” on the Android settings in the right side of the menu. On the menu to
the right, select “Ethernet” and ensure “Use Ethernet” is checked. Immediately below
the “Use Ethernet” option, open “Static IP Settings” to configure your network’s wired
connection settings.
Enable USB Debugging
This setting allows developers to debug their applications. Select “Developer options” at
the bottom in the right side of the menu and then ensure “USB debugging” is checked.
Under the “ About Device” section on the left column, “USB” and then “Connect to PC”
also needs to be enabled.
15
Using Pulse Management
Pulse Management is an additional subscription-based feature that can be used
to remotely control iDISPLAY devices. When connecting to the Internet, the Pulse
Management app automatically connects to the service’s servers, as is indicated by
the “Registering Device” message that briefly appears. If connecting to the Internet
for the first time, a prompt appears requesting device administrator activation. As
Pulse Management is intended to run in the background regardless of whether your
organization has registered for a Pulse Management account, select “Activate”.
Note that the Pulse Management app icon is present in the Android app menu, but
serves no function other than to indicate that the app has been installed. Clicking on
the app icon simply runs the software in the background without displaying any visual
messages or confirmations.
The service can be enabled and disabled by adjusting the “MDM Function” setting in the
Pulse Player settings menu.
Contact OUTFORM for help in setting up the Pulse Management service.
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Troubleshooting
The following section lists common questions and troubleshooting scenarios.
When the Pulse Player forward to URL option is enabled, why does the
configured website not appear when I click the mouse?
Two possible reasons are explained below:
• The device is not connected to the Internet. Refer to “Configuring the Android
Operating System Settings” above.
• Ensure the configured URL is correct in the Pulse Player settings. Also, do not
include “http://” at the beginning of the URL.
When I insert a USB drive into my iDISPLAY device, the system does not
automatically prompt me to load my content onto the device.
Check the following:
• Ensure Pulse Player is running.
• Unplug and reinsert the USB drive to ensure the drive is connected properly.
• Ensure content to be played on the device is stored in a folder named “0” (the
number zero), and that this folder is located at the top-most (root) directory of the
USB drive.
• Use your computer to check if the USB drive contains an error. View your
computer’s operating system documentation to troubleshoot any problems related
to the USB drive.
• The USB drive was inserted into the “USB 2” port of the iDISPLAY device with the
Android system “Developer options” setting “USB debugging” enabled. The “USB
2” port can also be used for developer debugging purposes. If the “USB debugging”
setting is enabled, only the “USB” port can be used to load content onto the device.
To use the “USB 2” port, disable “USB debugging”.
What is the default Pulse Player password?
The default password is “11223344” without the quotation marks.
Why does my device reboot multiple times when I auto-copy data from my USB
drive?
This happens when an unsupported/corrupt file is copied to the device. Pulse Player
has a built-in auto recovery program that reboots the device a minimum of 5 times
to protect the software configuration. After rebooting a number of times, a prompt
appears requesting to delete the currently loaded content. Select “Yes” and enter
your password. The content stored in the “0” folder on the device is deleted. Double-
check the files on your computer to fix any problems related to the files, recopy the
desired content to the USB drive from your computer, and then perform the auto-copy
procedure a second time.
For additional assistance, visit outformsupport.com.
FCC Statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated with minimum distance 20cm between the
radiator& your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.