Quick Start Guide (Sprint) Franklin R850 Hotspot Guide(Sprint) EN

User Manual: PDF Quick Start Guide (Sprint) R850 Mobile Hotspot Reviews, Features and s

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Get Started
Welcome!
Thank you for choosing Sprint.
This booklet helps you get started
with Sprint and your new
R850 Mobile Hotspot.
ReadyNow – For more help in
getting up and running with your
new device, take advantage of
exclusive Ready Now resources at
sprint.com/readynow.
Visit sprint.com/support for ongoing
support and resources. There, you’ll
ind user guides, tutorials, and more
to help you get the most out of
your device.
Note: Available applications and services are subject
to change at any time.
Your R850 Mobile Hotspot
micro-USB
charging
port
Power/Wake device/
Navigation buttonLCD screen
Get Started Guide
(This guide)
micro-USB
charger
Battery
Battery
Cover
What’s in the Box
Activate Your Hotspot
Before turning on your Hotspot:
If you purchased your Hotspot at a Sprint
Store, it is probably activated and ready
to use.
If you received your Hotspot in the mail,
and it is for a new Sprint account or a new
line of service, your Hotspot is designed to
activate automatically when you irst turn
it on. To conirm your activation, launch a
Web browser from a device connected to
your Hotspot.
If you received your Hotspot in the mail
and it is going to be activated on an
existing number (you’re swapping
devices), go to sprint.com/activate and
follow the instructions. When you have
inished, launch a Web browser from a
device connected to your Hotspot to
conirm your activation.
If your Hotspot is still not activated, visit
sprint.com/support for assistance. If you do not
have access to the Internet, call Sprint Customer
Service at 1-888-211-4727.
Set Up Your Hotspot
Insert the Battery
1. Remove the back cover using the thumb catch on
the bottom edge of the hotspot.
2. Align the battery’s contacts with those inside the
battery compartment and gently press down until
the battery is seated.
3. Replace the back cover.
Note: Your Hotspot comes with a nano-SIM card
preinstalled. Do not remove the nano-SIM card.
Charge the Battery
1. Insert the small end of the USB cable into the
micro-USB charging port on the right side of the
hotspot.
2. Plug the charging adapter into a standard
AC power outlet.
Get Ready
1. Make sure you are in an area covered by the Sprint
network (not roaming).
2. Make sure the device you are trying to connect
to your Hotspot has its Wi-Fi® (wireless network
connection) mode turned on.
3. Make sure your Hotspot is set up on your
Sprint account. (Sign on to your account at
sprint.com/mysprint to verify.)
Hotspot LCD Screen
Power Up the Hotspot
To turn your Hotspot on or o, press and hold the
Power Button on the front of the device for at least
two seconds.
Main Screens
Your Hotspot has a series of screens that
let you view device information and system alerts.
Press the Power Button (Navigation Key) to cycle
through the following:
Signal strength/Battery Status
WiFi Name
WiFi Password
Settings
Admin Password
Data Usage
Connect to Your Hotspot
Connect a Device to Your Hotspot via Wi-Fi
1. Turn on your Hotspot and your
Wi-Fi-enabled device.
2. Open the Wi-Fi application or controls on the
computer or Wi-Fi-enabled device that you
want to connect to your Hotspot.
3. Find your Hotspot’s Wi-Fi name and enter your
password to connect to the Internet.
Note: Your Wi-Fi name (SSID) and password appear
on the Hotspot LCD display.
Hotspot Manager
Access, monitor, and customize your device
settings using the Hotspot Manager.
Log In to the Hotspot Manager
1. Open a browser on a computer connected to
your Hotspot.
2. Navigate to http://myhotspot or
http://192.168.128.1.
3. Click Log in.
4. Enter your password and click Login. You’ll be
taken to the Hotspot Manager home page.
Note: The default Admin password for logging in
to the Mobile Hotspot Manager is password. It is
recommended that you change the password as
soon as possible.
Connected Devices
View devices that are connected to your Hotspot’s
Main or Guest Wi-Fi networks and conigure
access permissions.
Set Permissions
1. Log in to the Hotspot Manager.
2. Click the Connected Devices tab.
3. Click Access Permissions from the left menu to
restrict user access.
Conigure your Hotspot’s Wi-Fi, Mobile Network,
Device, and Advanced Router settings.
Conigure Device Settings
1. Log in to the Hotspot Manager.
2. Click the Settings tab.
3. Click Device and use the drop down menu to
conigure the following:
Preferences: Change your Hotspot’s
display timeout.
Web Interface: Change your password to log in
to the Hotspot Manager.
Software update: View and update software for
your Hotspot.
Hotspot Settings
Network Settings
Adjust your Hotspot’s Mobile Settings, APN, SIM,
and Advanced device settings.
Conigure Network Settings
1. Log in to the Hotspot Manager.
2. Click the Settings tab.
3. Click Mobile Network and use the drop down
menu to conigure the following:
Mobile Settings: Manage your mobile broadband
data connection and roaming settings.
APN: View and edit APN settings.
SIM: Enable a PIN lock for the SIM card.
Advanced: Perform a factory reset, clear account
information, and edit your data proile.
Guest Networks
Create a separate Guest Wi-Fi network that you can
share with temporary users.
Set Up a Guest Network
1. Log in to the Hotspot Manager.
2. Click the Settings tab.
3. Using the drop down menu, select Wi-Fi > Basic.
4. Next to Multi SSID, select ON.
5. Under Guest Wi-Fi, enter a new Wi-Fi name and
password and adjust additional network settings
as desired.
Reset Your Hotspot
You may want or need to clear your account
information, reset user settings, or reset your device
to its factory default settings.
Reset Wi-Fi Settings Only
1. Log in to the Hotspot Manager.
2. Click the Settings tab.
3. Using the drop down menu, select Wi-Fi > Basic.
4. Under Wi-Fi Settings Reset, click Reset.
Restore All User Settings to Factory Defaults
1. Log in to the Hotspot Manager.
2. Click the Settings tab.
3. Using the drop down menu, select Device >
Backup and Restore.
4. Scroll down and click Restore Factory Defaults.
Note: If you’ve forgotten your password to the
Hotspot Manager, you’ll need to perform an
RTN Reset (see below).
Reset Your Device and Restore
All Settings (RTN Reset)
1. Remove the battery cover.
2. Press and hold the Reset button until you see
the “Factory Reset Restarting...” message on
the LCD screen.
Note: The Hotspot must be powered on
when pressing the Reset button.
Online: sprint.com/mysprint
Make a payment, see your bills, enroll in
online billing.
Check data usage and account balance.
See or modify the details of your Sprint
service plan.
Get detailed instructions and download content.
Customer Service
Sprint Customer Service:
Dial 1-888-211-4727
Business Customer Service:
Dial 1-888-788-4727
Manage Your Account
Help
User Guide – View the comprehensive User Guide
online at sprint.com/support.
Updates – The irst time you connect your
Mobile Hotspot, from your Web browser go to the
device’s home page by entering http://myhotspot.
Click the Settings tab. In the drop down menu,
select Device > Software Update, and follow the
onscreen instructions to update your device.
Web – Go to sprint.com/support to access
troubleshooting and other resources. For software
updates, go to sprint.com/downloads.
Additional Support
Log in to the Hotspot Manager and click the
Support tab from the home page.
It’s All Connected
Sprint is committed to your world, and we
work hard to make sure it’s taken care of.
Your guides and packaging are 100% recyclable,
printed with vegetable inks, and are made with
a minimum of 85% recycled paper.
We even make it easy (and rewarding)
to recycle your old device – visit
sprint.com/buyback for more info.
Check us out at sprint.com/goodworks
to ind out more.
The services described in this guide may require a
subscription to a service plan and/or may incur additional
charges. Not all services will work on all devices. See
sprint.com/coverage for more details.
Important Privacy Message.
This device is capable of
determining its/your geographical location. For some
applications and services you select, a device must be
turned on and set to allow collection of location information
in order to function.
Please be advised that if you use a third-party application,
the application may collect your personal information
or require Sprint to disclose your customer information,
including location information (when applicable), to the
application provider or some other third party. Sprint’s
policies do not apply to these third-party applications. Please
carefully review the application’s terms of use and/or the
application provider’s policies for more information about
how the application will collect, access, use or disclose
your information before using a third-party application.
Terms of use and other policies usually are available on the
application provider’s website.
©2016 Sprint. Sprint and the Sprint logo are trademarks of
Sprint. Other marks are property of their respective owners.
Screen images simulated. Appearance of device may vary.

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