PEGATRON CGA4131 D3.1 Cable Gateway User Manual Technical rev
PEGATRON CORPORATION D3.1 Cable Gateway Technical rev
PEGATRON >
User Manual
I. Product Introduction
Comcast Business Services offers carrier grade Internet to Small and Medium
Businesses (SMB) residing within the Comcast footprint. Small Businesses are defined
as companies that have up to 20 employees and Medium Businesses have 21 to 500
employees. A primary component in delivering Business Class Internet to SMB is
Customer Premise Equipment (CPE). Present CPE deployments have functional
limitations that do not align with the long-term vision of a scalable single box
solution to facilitating industry growth and adapt to industry trends. The next
generation Comcast Business Router (hereafter CBR) must satisfy the complex needs
of our customers while facilitating Wi-Fi coverage throughout the Comcast footprint
as needed. As technology and competitive pressures evolve, it is imperative Comcast
implements a scalable and cost effective device that is capable of delivering multiple
complex services to meet corporate and business objectives.
The Comcast Business Router (CBR) will be the Business Class Internet’s next
generation CPE that will leverage the capabilities that exist with the largest DOCSIS
3.1 standard. This will allow the Business Class Internet Business Unit to adjust its
product offering to accommodate the competitive pressures that exist in the market
better than the current BWGs.
Additionally, the CBR will be built with the small and medium sized business in mind.
This will include 8 Gigabit Ethernet ports to support a variety of LAN side network
connections. The CBR will also accommodate a variety of mounting options including
wall and rack mount. This will allow the installer greater flexibility when installing the
CBR.
The CBR will also support RDK-B, This gives more control and flexibility to Comcast to
develop software applications that will enhance the functionality and features of the
device. Also, it will provide a standardized software platform that can be used across
multiple hardware platforms.
Lastly, there will be considerations given for other features and functionality that will
be discussed with the vendor such as Power over Ethernet (PoE), and LTE
backup/failover.
II. Functional Overview
The CGA4131 is a DOCSIS 3.1 compliant Wireless Voice Gateway that includes:
1. Diplexer: DS 108-1002MHz; US 5-42 MHz or 5-85 MHz selectable
2. A 3x3 802.11n 2.4 GHz Wi-Fi radio and a 4x4 802.11ac 5 GHz Wi-Fi radio on WiFi
card
3. A total of eight Gigabit Ethernet LAN ports (ports 5-8 share one Gigabit/s
throughput)
2x2
4. POE+ (IEEE 802.3at) support on port 8 with up to 30W output).
5. Eight FXS ports that support 5REN each
6. One USB 3.0 port
7. SD Card Reader (user accessible)
8. Internal battery to support 8 hours ONHOOK and 5 hours OFFHOOK on one FXS
port
9. Internal 120W PSU
10. Fans (n=2)
III. Picture of the units
TECHNICOLOR
1-5 rue Jeanne d’Arc
92130 Issy-les-Moulineaux
France
www.technicolor.com
*DSL3745762D*
DSL3745762D
Copyright 2017 Technicolor. All rights reserved.
All tradenames referenced are service marks, trademarks, or registered trademarks of their
respective companies. Specifications subject to change without notice.
DMS3-SAF-25-159 v5.0.
SAFETY INSTRUCTIONS AND REGULATORY NOTICES
BEFORE YOU START INSTALLATION OR
USE OF THIS PRODUCT, CAREFULLY
READ ALL SAFETY INSTRUCTIONS
Applicability
These Safety Instructions and Regulatory Notices
apply to:
• Technicolor Cable Modems & Gateways
Using equipment safely
Used symbols
Following symbols may be found in this and
accompanying documentation as well as on the
product or accompanying accessories:
Directives
Product use
You must install and use this product in strict
accordance with the manufacturer's instructions
as described in the user documentation that is
included with your product.
Before you start installation or use of this product,
carefully read the contents of this document for
device specific constraints or rules that may apply
in the country where you want to use this product.
If you have any doubts about the installation,
operation or safety of this product, please contact
your supplier.
Any change or modification made to this product
that is not expressly approved by Technicolor will
result in the loss of product warranty and may
void the user's authority to operate this
equipment. Technicolor disclaims all responsibility
in the event of use that does not comply with the
present instructions.
Software and firmware use
The firmware in this equipment is protected by
copyright law. You may only use the firmware in
the equipment in which it is provided. Any
reproduction or distribution of this firmware, or
any portion of it, without express written consent
from Technicolor is prohibited.
!
When using this product, always follow
the basic safety precautions to reduce the
risk of fire, electric shock and injury to
persons, including the following:
• Always install the product as described
in the documentation that is included
with your product.
• Do not use this product to report a gas
leak in the vicinity of the leak.
• Avoid using this product during an
electrical storm. There may be a
remote risk of electric shock from
lightning.
Symbol Indication
This symbol is intended to alert you
that uninsulated voltage within this
product may have sufficient
magnitude to cause electric shock.
Therefore, it is dangerous to make any
kind of contact with any inside part of
this product.
This symbol is intended to alert you of
the presence of important operating
and maintenance (servicing)
instructions in the documentation that
is included with your product.
This symbol indicates for indoor use
only (IEC 60417-5957).
!
This symbol indicates Double
insulated Class II equipment
(IEC 60417-5172). Does not require
an earth connection.
This symbol indicates Alternating
Current (AC).
This symbol indicates Direct Current
(DC).
This symbol indicates Electrical
polarity.
This symbol indicates Fuse.
Symbol Indication
2
Software described in this document is protected
by copyright law and furnished to you under a
license agreement. You may only use or copy this
software in accordance with the terms of your
license agreement.
Open Source Software notification
The software of this product may contain certain
open source software modules which are subject
to Open Source Software license terms (see
https://opensource.org/osd for definition). Such
Open Source Software components and/or
versions may change in the future versions of the
software product.
A list of the Open Source Software used or
provided as embedded into the current software
of the product and their corresponding licenses
and version number are, to the extent required by
applicable terms, available on Technicolor's
website at the following address:
www.technicolor.com/en/hi/minisites/open-
software or at another address as Technicolor may
provide from time to time.
If and where applicable, depending on the terms
of the applicable Open Source Software licenses,
the source code of the Open Source Software is
available for free upon request.
For avoidance of doubt, Open Source Software is
only licensed by the original owner of the Open
Source Software under the terms set forth in the
designated Open Source License.
Environmental information
Batteries (if applicable)
Batteries contain hazardous substances
which pollute the environment. Do not
dispose of them with other articles.
Take care to dispose them at special
collecting points.
Recycle or dispose of batteries in
accordance with the battery
manufacturer’s instructions and local/
national disposal and recycling
regulations.
Energy efficiency
Energy savings
The user documentation that is included with
your product not only provides useful information
on all the features of your product, but also on its
energy consumption. We strongly encourage you
to carefully read this documentation before
putting your equipment in service in order to get
the best service it can offer you.
Safety instructions
Climatic conditions
This product:
• Is intended for in-house stationary use; the
maximum ambient temperature must not
exceed 40 °C (104 °F); the relative humidity
must be between 20 and 80 %.
• Must not be mounted in a location exposed to
direct or excessive solar and/or heat radiation.
• Must not be exposed to heat trap conditions
and must not be subjected to water or
condensation.
• Must be installed in a Pollution Degree 2
environment (an environment where there is no
pollution or only dry, non-conductive pollution).
If applicable, batteries (battery pack or batteries
installed) must not be exposed to excessive heat
such as sunshine, fire or the like.
Ventilation and positioning
This product is intended to be used indoors in a
residential or office environment.
• Remove all packaging material before applying
power to the product.
• Place and use the product only in positions as
described in the user documentation that is
included with your product.
• Do not block or cover any ventilation openings;
never stand it on soft furnishings or carpets.
• Never push objects through the openings in
this product.
• Leave 7 to 10 cm (3 to 4 inches) around the
product to ensure that proper ventilation gets
to it.
• Do not install the product near any heat sources
such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
• Do not put anything on it which might spill or
drip into it (for example, lighted candles or
containers of liquids). Do not expose it to
dripping or splashing, rain or moisture. If a liquid
enters inside the product, or if the product has
been exposed to rain or moisture, unplug it
immediately and contact your supplier or
customer service.
Cleaning
Unplug this product from the wall socket and
disconnect from all other devices before cleaning.
Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
!
• Read these instructions.
• Keep these instructions.
• Heed all warnings and cautions.
• Follow all instructions.
3
Water and moisture
Do not use this product near water, for example
near a bathtub, washbowl, kitchen sink, laundry
tub, in a wet basement or near a swimming pool.
Transition of the product from a cold environment
to a warm one may cause condensation on some
of its internal parts. Allow it to dry by itself before
using the product.
Electrical powering
The powering of the product must adhere to the
power specifications indicated on the marking
labels.
In case this product is powered by a power supply
unit:
•For USA and Canada: This product is intended
to be supplied by a UL listed Direct Plug-
inPower Unit marked "Class 2" and rated as
indicated on the label on your product.
• This power supply unit must be Class II and a
Limited Power Source in accordance with the
requirements of IEC 60950-1/ EN 60950-1,
Clause 2.5 and rated as indicated on the label
on your product. It must be tested and
approved to national, or local standards.
Accessibility
The plug on the power supply cord or power
supply unit serves as disconnect device. Be sure
that the mains supply socket outlet you use is
easily accessible and located as close to the
product as possible.
The power connections to the product and the
mains supply socket outlet socket must be
accessible at all times, so that you always can
disconnect the product quickly and safely from
the mains supply.
Overloading
Do not overload mains supply socket outlets and
extension power cords as this increases the risk of
fire or electric shock.
Handling batteries
This product may contain disposable batteries.
• Insert batteries correctly. There may be a risk of
explosion if the batteries are incorrectly
inserted.
• Do not attempt to recharge disposabal or non-
reusable batteries.
• Please follow instructions provided for charging
rechargeable batteries.
• Replace batteries with the same or equivalent
type.
• Do not expose batteries to excessive heat (such
as sunlight or fire) and to temperatures above
100 °C (212 °F).
Cable Distribution
For this apparatus, the cable shield/screen shall be
grounded (earthed) as close as practical to the
point of entry of the cable into the building.
For products sold in the USA and Canada, this
reminder is provided to call the system installer's
attention to ANSI/NFPA 70, the National
Electrical Code (NEC), in particular Section
820.93, Grounding of Outer Conductive Shield
of a Coaxial Cable (or Canadian Electrical Code
Part 1).
Servicing
If service or repair work is required, take it to a
qualified service dealer.
Damage requiring service
Unplug this product from the mains supply socket
outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply, power cord or its plug
are damaged.
• When the attached cords are damaged or
frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to rain or
water.
• If the product does not operate normally.
!
Only use the power supply unit that is
supplied with this product, is supplied by
your service provider or local product
supplier, or a replacement power supply
unit provided by your service provider or
local product supplier.
The use of other types of power supplies
is prohibited.
If you are not sure of the type of power
supply needed, consult the user
documentation that is included with your
product or contact your service provider
or local product supplier.
!
CAUTION
There is danger of explosion if the
battery is mishandled or incorrectly
replaced. Replace only with the same or
equivalent type of battery. Do not
disassemble it or attempt to recharge it
outside the system.
Do not disassemble, crush, puncture,
short the external contacts, dispose of in
fire, or expose to fire, water or other
liquids.
!
To reduce the risk of electric shock or
electrocution, do not disassemble this
product.
4
• If the product has been dropped or damaged in
any way.
• There are noticeable signs of overheating.
• If the product exhibits a distinct change in
performance.
• If the product is giving off smoke or a burning
smell.
Protect the product when moving it
Always disconnect the power source when
moving the product or connecting or
disconnecting cables.
Interface classifications (upon applicability)
The external interfaces of the product are
classified as follows:
• Cable (IN/OUT): TNV circuit, not subjected
to overvoltages (TNV-1)
• Phone, FXS: TNV (Telecommunications
Network Voltage ) circuit, not subjected to
overvoltages (TNV-2)
• MoCA, HPNA, RF: TNV circuit, not subjected
to overvoltages (TNV-1)
• All other interface ports (e.g. Ethernet, USB,...),
including the low voltage power input from the
AC mains power supply: SELV (Safety Extra-
Low Voltage) circuits.
Regulatory information
North-America - Canada
Notification of Canadian Radio Frequency
interference statement
This Class B digital apparatus complies with
Canadian ICES-003.
This product meets the applicable Innovation,
Science and Economic Development Canada
technical specifications.
Canada - Radiation exposure statement
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance 30 cm
(12 inches) between the radiator and your body.
Canada - Industry Canada (IC)
In case this product is equipped with a wireless
transceiver, this device complies with Industry
Canada’s licence-exempt RSSs. Operation is
subject to the following two conditions: (1) This
device may not cause interference; and (2) This
device must accept any interference, including
interference that may cause undesired operation
of the device.
Restricted frequency bands
In case this product is equipped with a wireless
transceiver operating in the 2.4 GHz band, it may
only use channels 1 to 11 (2412 to 2462 MHz) on
Canada territory.
In case this product is equipped with a wireless
transceiver operating in the 5 GHz band, it is for
indoor use only.
The availability of some specific channels and/or
operational frequency bands are country
dependent and are firmware programmed at the
factory to match the intended destination. The
firmware setting is not accessible by the end user.
North-America - United States of America
Important safety instructions
• The cable distribution system should be
grounded (earthed) in accordance with ANSI/
NFPA 70, the National Electrical Code (NEC),
in particular Section 820,93, Grounding of outer
Conductive Shield of a Coaxial Cable.
• Leave 5 to 8 cm (2 to 3 inches) around the
product to ensure proper ventilation to it.
• Never push objects through the openings in
this product.
Federal Communications Commission (FCC)
radio frequency interference statement
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
5
• Consult the dealer or an experienced radio/TV
technician for help.
FCC Caution: Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
Responsible Party: Technicolor, 101W. 103rd St.,
Indianapolis, IN 46290 USA, 317-587-5466.
RF exposure statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. End users must follow the specific
operating instructions for satisfying RF exposure
compliance. To maintain compliance with FCC
RF exposure compliance requirements, please
follow operation instruction as documented in the
product documentation.
When the product is equipped with a wireless
interface, then it becomes a mobile or fixed
mounted modular transmitter and must have a
separation distance of at least 30 cm (12 inches)
between the antenna and the body of the user or
nearby persons. In practice, this means that the
user or nearby persons must have a distance of at
least 30 cm (12 inches) from the product and
must not lean on the product in case it is wall-
mounted.
With a separation distance of 30 cm (12 inches) or
more, the M(aximum) P(ermissible) E(xposure)
limits are well above the potential this wireless
interface is capable to produce.
This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.
Restricted frequency bands
In case this product is equipped with a wireless
transceiver operating in the 2.4 GHz band, it can
only use channels 1 to 11 (2412 to 2462 MHz) on
U.S.A. territory.
In case this product is equipped with a wireless
transceiver operating in the 5 GHz band, it meets
all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.
The availability of some specific channels and/or
operational frequency bands are country
dependent and are firmware programmed at the
factory to match the intended destination. The
firmware setting is not accessible by the end user.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.