PEGATRON PDWWT8PE-B Tablet Computer User Manual

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Document ID	2387139
Application ID	xCMQHkkmMAkb1LcFCrjPsA==
Document Description	User Manual II
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Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
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Date Submitted	2014-09-12 00:00:00
Date Available	2015-03-08 00:00:00
Creation Date	2014-08-27 16:51:59
Producing Software	Acrobat Distiller 6.0 (Windows)
Document Lastmod	2014-08-27 16:52:08
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Battery exhausted time for TOSHIBA WT10-A
Battery type
Sleep Mode
Battery pack (22.5 Wh, about 10 days
2 cell)
Shut Down Mode
about 6 weeks
Battery exhausted time for TOSHIBA WT8-B
Battery type
Sleep Mode
Battery pack (15 Wh, 1 about 6 days
cell)
Shut Down Mode
about 6 weeks
Extending battery life
To maximize the life of your battery pack:
At least once a month, disconnect the tablet from a power source and
operate it on battery power until the battery pack fully discharges. Before
doing so, follow the steps as detailed below.
1.
2.
3.
4.
5.
Turn off the tablet's power.
Disconnect the AC adaptor and turn on the tablet's power - if it does
not turn on then go to Step 4.
Operate the tablet on battery power for five minutes. If you find that
the battery pack has at least five minutes of operating time, continue
operating until the battery pack is fully discharged, however, if there is
warning to indicate a low battery condition, go to Step 4.
Connect the AC adaptor to the Micro-USB port of the tablet, and to a
wall outlet that is supplying power.
Charge the battery pack until the battery reaches its full capacity.
The tablet can not be powered on by pressing the power button if the
battery power is completely exhausted. It is recommended to charge the
battery pack by connecting the AC adaptor for 30 minutes before turning
onthe power.
GPS Function
Your tablet may include a built-in GPS (Global Positioning System).
The performance of GPS will vary depending on the environment. It might
happen that a location cannot be determined.
Your current location may not be shown depending on the status of GPS or
the location. If you are obtaining your current location information from the
tablet, your current location may not be detected due to the information
accuracy. Specifically, your current location may not be detected in the
following places or situations:
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Inside or directly under a building
Inside a bag or box
Among dense trees
When there is an obstacle (person or object) in the front of the
antenna
Underground tunnel, underground, or underwater
Buildings streets or residential areas
Near to the high voltage cables
Bad weather such as heavy rain or snow
Memory media
The tablet is equipped with a memory media slot that can accommodate
some kinds of memory media with various memory capacities so that you
can easily transfer data from devices, such as digital cameras and
Personal Digital Assistants.
Keep foreign objects out of the memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the tablet.
Foreign metal objects can create a short circuit, which can cause tablet
damage and fire, possibly resulting in serious injury.
This Memory media slot supports the following memory media:
microSD/SDHC/SDXC Card.
Please note that not all memory media have been tested and verified
to work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
Figure 4-7 Examples of memory media (microSD card)
Points to note about the memory media card
microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital
Music Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or playback
protected material on another tablet or other device, and you may not
reproduce any copyrighted material except for your personal enjoyment.
The supported maximum capacity of memory card is 128GB.
Memory media format
New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.
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Formatting a memory media card
Memory media cards are sold already formatted in conformity to specific
standards. If you reformat a memory card, be sure to reformat it with a
device such as digital camera or digital audio player that uses the memory
cards, not with the format command provided within Windows.
Should you need to format all areas of the memory card, including the
protected area, you will need to obtain an appropriate application that
applies the copy protection system.
Media care
Observe the following precautions when handling the card.
Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Memory cards have a limited lifespan, so it is important to backup
important data.
Do not write to a card if the battery power is low. Low power could
affect writing accuracy.
Do not remove a card while read/write is in progress.
For more details on using memory cards, see manuals accompanying the
cards.
Inserting memory media
The following instructions apply to all types of supported media devices. To
insert memory media, follow the steps as detailed below:
1.
2.
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Turn the memory media so that the contacts (metal areas) face down.
Insert the memory media into the memory media slot on the tablet.
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3.
Press the memory media gently until it clicks into place.
Figure 4-8 Inserting memory media (TOSHIBA WT10-A)
Figure 4-9 Inserting memory media (TOSHIBA WT8-B)
1. Memory media slot
2. Memory media
Product appearance depends on the model you purchased.
Make sure the memory media is oriented properly before you insert it.
If you insert the media in wrong direction, you may not be able to
remove it.
When inserting the memory media, do not touch the metal contacts.
You could expose the storage area to static electricity, which can
destroy data.
Do not turn the tablet off or switch to Sleep Mode or Hibernation Mode
while files are being copied - doing so may cause data to be lost.
Removing memory media
The following instructions apply to all types of supported media devices. To
remove memory media, follow the steps as detailed below:
1.
2.
3.
4.
Tap the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar.
Tap memory media to eject.
Push the memory media until you hear a click to partially release it.
Grasp the media and pull it out of the slot.
If you remove the memory media or turn off the power while the tablet
is accessing the memory media, you may lose data or damage the
media.
Do not remove the memory media while the tablet is in Sleep or
Hibernation Mode. The tablet could become unstable or data in the
memory media could be lost.
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4-14
USB Device
This tablet is equipped with a Micro-USB port that complies with USB 2.0
standard.
You can connect the USB device into the Micro-USB port on your tablet
directly or through the USB port on the provided "USB Data and Charge YCable" depending on the USB device.
Make sure the connector is properly aligned with the socket. Do not try to
force the connection, doing so can damage the connecting pins.
As the port operation of all USB devices has not been confirmed, some
USB devices may not function properly.
Using the "USB Data and Charge Y-Cable"
The "USB Data and Charge Y-Cable" is provided with some models and it
can be used for the following scenarios:
Charging only
Charging the tablet as a charging cable connected with the AC
adaptor.
Charging and Data transfer
Charging the tablet as a charging cable connected with the AC
adaptor and connecting to a standard USB device at the same time.
Figure 4-10 USB Data and Charge Y-Cable (TOSHIBA WT10-A for example)
1. USB Data and Charge Y-Cable
2. Micro-USB port (Charge only)
3. Universal Serial Bus (USB 2.0) port
Data transfer only
Connecting to a standard USB device only.
Charging the tablet via connecting the "USB Data and Charge YCable" may take longer.
User's Manual
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The AC adaptor should not be disconnected with the "USB Data and
Charge Y-Cable" if it is connecting with USB device and tablet at the
same time. If the USB device works with USB bus power, which
comes from "USB Data and Charge Y-Cable", the disconnection of AC
adaptor would cause power loss. Even if the USB device has its own
power source, the device will stop around 60 miliseconds because
USB controller would detect with “no bus power” due to sudden
disconnection with AC adaptor. The disconnection may cause data
loss and thus Windows may detect error and start data recovery.
Charging the tablet via connecting the "USB Data and Charge YCable" will need 1.5A for charging, and if a USB device is connected
to the tablet, it will need 2A for charging. In this case, when charging
from PC’s USB port which only supports 1A, the power supply may
stop working.
When using “USB Data and Charge Y-Cable”, there might be a
possibility that power charging to the tablet might not work. Possibility
will get higher if the USB device connected with the “USB Data and
Charge Y-Cable” is non-standard USB 2.0 device.
Tablets other than TOSHIBA WT10-A and TOSHIBA WT8-B cannot
support "USB Data and Charge Y-Cable".
External Display
Your tablet video capabilities can be enhanced with additional displays.
External displays allows you to share your desktop or extend the desktop
area.
HDMI device
HDMI feature is only provided with TOSHIBA WT10-A models.
The tablet is equipped with a Micro HDMI port that can send video by
connecting with external devices. Your tablet supports 1080p, 720p signal
format. The available format depends on the HDMI device you are
connected to.
To connect an HDMI-compatible display device, follow the steps as
detailed below:
As the port operation of all external display devices have not been
confirmed, some devices may not function properly.
To connect a device to the Micro HDMI port, you must purchase a
suitable HDMI cable.
1.
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Plug one end of the HDMI cable into the HDMI in port of the HDMI
display device.
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2.
3.
Plug the other smaller end of the HDMI cable into the Micro HDMI port
on your tablet.
Turn the HDMI display device's power on.
Figure 4-11 Connecting an HDMI cable
1. Micro HDMI port
2. HDMI cable (Type D connector)
Please do not plug/unplug an HDMI device under the following conditions:
The system is starting up.
The system is shutting down.
When you connect a television or external monitor to the Micro HDMI port,
the display output device is set to HDMI.
When you unplug the HDMI cable and re-plug it, please wait at least 5
seconds before you re-plug the HDMI cable again.
When you change the display output device, the playback device may not
switch automatically. In this case, in order to set the playback device to the
same device as the display output device, please adjust the playback
device manually by the following steps:
1. Tap Desktop Assist -> Control Panel -> Hardware and Sound ->
Sound under TOSHIBA group in the Apps view.
2. In the Playback tab, select the playback device which you want to
switch to.
3. To use the internal speakers on your tablet, select Speakers. To use the
television or the external monitor that you have connected to the tablet,
select a different playback device.
4. Tap the Set Default button.
5. Tap OK to close the Sound dialog.
Settings for display video on HDMI
To view video on the HDMI display device, be sure to configure the
following settings otherwise you may find that nothing is displayed.
Be sure to select the display device before starting to play video. Do not
change the display device while playing video.
Do not change the display device under the following conditions.
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4-17
While data is being read or written.
While communication is being carried out.
Selecting HD Format
To select the display mode, follow the steps as detailed below:
1.
2.
Tap Desktop Assist -> Control Panel -> Appearance and
Personalization -> Display -> Change display settings ->
Advanced settings -> List All Modes under TOSHIBA group in the
Apps view.
Select one of the modes at List All Modes.
Wireless display
Your tablet may support Wireless display, a wireless technology which
utilizes Wi-Fi to allow the tablet to be wirelessly connected to external
displays including TVs as extended screens. With Wireless display,
documents, streamed/local media contents or other online contents can be
shared wirelessly with others.
To use Wireless display, either one of the following devices is required:
A compatible external display with built-in support for Wireless display.
An external display with HDMI port and a Wireless display adaptor.
The Wireless display adaptor is a device that connects to the external
display via HDMI port and can receive Wi-Fi signals from your tablet.
To wirelessly connect to an external display, you can follow the steps as
described below:
1.
2.
3.
4.
Tap Settings charm.
Tap Change PC settings -> PC and devices -> Devices.
Tap Add a device. Your tablet will start searching for the Wireless
display device.
After the Wireless display device is searched, follow the on-screen
instructions to finish connection.
After the connection is established, the name of the Wireless display
device will appear under Projectors.
To disconnect the Wireless display device, tap the Wireless display device
name and then tap Remove device.
If wireless display feature is activated before connecting to a Wi-Fi Access
Point, wireless display may be disabled. If it happens, please enable
wireless display again.
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4-18
Changing the display settings
After one or more external displays are connected, the operating system
can automatically detect, identify and setup the display settings.
You can also manually manage how the external displays will work and
change the display settings by tapping Projector in the Devices charm. If
you disconnect the external display before you turn the tablet's power off,
be sure to switch to the internal display.
TOSHIBA Bluetooth Keyboard for Encore 2
TOSHIBA Bluetooth Keyboard for Encore 2 is provided with some models
of TOSHIBA WT10-A. It provides Bluetooth keyboard with powerful
features and great convenience when using your tablet.
Grand tour
The following figure shows an overview of the Keyboard.
Figure 4-12 Grand tour
1. Keyboard
2. Bluetooth indicator
3. Battery indicator
4. Micro-USB port (Charge only)
5. Power switch
6. Touch Pad
7. Touch Pad control buttons
8. Keyboard cover
Product appearance depends on the model you purchased.
Magnets location
Please read the following information before using the Keyboard.
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4-19
Figure 4-13 Magnets location (Keyboard)
Product appearance depends on the model you purchased.
The Keyboard contains magnets that may interfere with pacemakers,
defibrillators or other medical devices. If you wear a pacemaker, keep at
least 6 inches (approximately 15cm) of separation between your medical
device and the Keyboard. If you suspect that the Keyboard is interfering
with your medical device, discontinue use and consult your physician for
information related to your specific device.
The circled areas in the illustrations above show the location of magnets.
Do not place any products utilizing magnetic materials or magnetic data
stored devices (for example, credit cards, compass) on the magnetic areas
as it may cause damage to the magnetic products.
Keyboard indicators
The Keyboard has two indicatiors indicating the battery and bluetooth
status respectively.
Icon
Item
Battery indicator
Function
Fully charged: When power
on, glows white with the
charging cable connected.
The indicator will be “OFF” if
the charging cable is
disconnected.
Charging: Glows amber
Low battery: Blinks amber
Bluetooth indicator
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Searching: Blinks white until
pairing is finished
4-20
Setting up the Keyboard
Fit your tablet into the Keyboard properly. The Keyboard supports two
modes when using it with your tablet.
Stand mode
You can put your tablet onto the Keyboard cover and operate like a laptop
when in this mode.
Figure 4-14 Stand mode
Product appearance depends on the model you purchased.
Portable mode
This mode provides you the convenience to carry the Keyboard and
prevent damange or scratch to it.
Figure 4-15 Portable mode
Top view
Bottom view
Product appearance depends on the model you purchased.
Charging the Keyboard
Before using the Keyboard, it is recommended that you charge the battery.
To charge the Keyboard, you can use the provided AC adaptor and MicroUSB cable. Please follow the steps as detailed below to charge the
Keyboard:
1.
User's Manual
Plug the USB connector of the Micro-USB cable into the AC adaptor.
4-21
2.
Plug the the smaller connector of the Micro-USB cable into the MicroUSB port on your Keyboard.
Figure 4-16 Charging the Keyboard
2-pin
3-pin
Product appearance depends on the model you purchased.
3.
Plug the AC adaptor into a live wall outlet.
A full charge takes about 3 hours.
If you are not going to use the Keyboard for a long period of time, turn it off
to conserve power.
Connecting your tablet to the Keyboard
Before you start using the Keyboard, it is neccessary to do Bluetooth
pairing.This is required for the first time and after that, the system will
remember this keyboard until manually unpaired.
You may follow the steps as detailed below to do the pairing:
1.
2.
3.
On the Keyboard, slide the Power switch to the Bluetooth position for
one second and release, the Bluetooth indicator starts blinking white
for pairing.
On your tablet, swipe in from the right edge of your screen on the
desktop to open charms, and then tap Settings -> Change PC
settings -> PC and devices -> Bluetooth.
The Bluetooth function on your tablet is enabled by default. Your tablet
will just start scanning available Bluetooth devices, and you will see a
list of available Bluetooth devices for connection.
Tap the device named Bluetooth Keyboard, a Bluetooth pairing
request window will pop up. Follow the on-screen instructions to
complete pairing. You will see Bluetooth Keyboard as connected
after the pairing has been successfully completed.
Now the Keyboard is ready for use.
If you want to pair more than one Keyboard with your tablet, it is
recommended to do pairing one by one.
One Keyboard only supports one tablet in Bluetooth connecting.
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To manually disconnect the Keyboard, tap Bluetooth Keyboard and
tap Remove device.
The touch pad may not work properly by immediate use after turning
on the Bluetooth keyboard. If it happens, please turn off/on the
keyboard again and wait for over three seconds.
Reconnecting the Keyboard
Under any of the following conditions, the connection between your tablet
and the Keyboard will be lost.
Bluetooth is turned off on your tablet.
Keyboard is manually disconnected from tablet.
Keyboard is manually unpaired from tablet.
Tablet is powered off.
Keyboard is powered off.
Keyboard is in idle mode for 10 minutes.
Generally the Keyboard will automatically search the tablet and complete
the re-connection by pressing any key. However, if it is not the case, you
can try to turn off and on the Keyboard and/or turn off and on the tablet's
bluetooth. If you are still not able to get reconnected, you may need to
manually re-connect the keyboard.
Unpairing the Keyboard
If you will not use the Keyboard for a long time or no longer need it, you
may unpair it from your tablet by the following steps:
1.
2.
On your tablet, tap Settings -> Change PC settings -> PC and
devices -> Bluetooth.
Tap Bluetooth Keyboard and tap Remove device to remove the
Keyboard.
Using the Touch Pad
The Touch Pad located in the palm rest may support the following
gestures:
User's Manual
Tap
Tap once on the Touch Pad to activate an item,
such as an app.
Two-Finger Tap
Tap once on the Touch Pad with two fingers
together to display a menu or other function
depending on the software you are using.
(Similar to right-click)
Pinch or stretch
Place two fingers down on the Touch Pad and
move them toward each other (pinch) or away
from each other (stretch). This will show different
levels of information or visually zooms in or out.
4-23
Two-Finger Scroll
Place two fingers down and slide them vertically
or horizontally from anywhere on the Touch Pad.
This allows you to operate the scroll bars of a
window.
Swipe
Quickly move your finger in from the edge of the
Touch Pad, without pausing when you first touch
it.
Swipe from the left edge: shows your recently
opened apps.
Swipe from the right edge: opens or closes the
charms (Search, Share, Start, Devices, Settings).
Swipe from the top edge: opens or closes the
app command bar.
Some of the Touch Pad operations described in this section are only
supported in certain applications.
Function Keys
The function keys (F1 ~ F12) are the twelve keys at the top of your
keyboard.
You can configure the function keys’ mode as "Special function mode" or
"Standard F1-F12 mode" by tapping Desktop Assist -> Tools & Utilities > Function Key under TOSHIBA group in the Apps view.
"Special function mode" allows you to use special functions without
pressing the FN key.
Special
function mode
Standard F1F12 mode
Function
F1
FN + F1
Launches the help file supplied with
the software.
F2
FN + F2
Decreases the tablet's touch screen
brightness in individual steps.
F3
FN + F3
Increases the tablet's touch screen
brightness in individual steps.
F4
FN + F4
Changes the active display device.
To use a simultaneous mode, you
must set the resolution of the touch
screen to match the resolution of the
external display device.
F5
User's Manual
FN + F5
Enables or disables the Touch Pad.
4-24
Special
function mode
Standard F1F12 mode
Function
F6
FN + F6
Moves media backward.
F7
FN + F7
Plays or pauses media playback.
F8
FN + F8
Moves media forward.
F9
FN + F9
Decreases the tablet's volume.
F10
FN + F10
Increases the tablet's volume.
F11
FN + F11
Turns the sound on or off.
F12
FN + F12
Launches the Function Key
utility at the first time (by
default).
You can enable/disable F12
key’s function within the utility.
Turns the Airplane mode on if
the F12 key’s function is
enabled.
The Bluetooth Keyboard will be disconnected when Airplane mode is
turned on. To turn it off, you will need to tap the network icon in the
Settings charm, and then slide the button to the Off position under
Airplane mode option.
F12 key’s function can be enabled/disabled by tapping Desktop
Assist -> Tools & Utilities -> Function Key under TOSHIBA group
in the Apps view, and then slide the button under F12 Key option to
enable/disable the function.
Special
function mode
Standard F1F12 mode
Function
FN + 1
FN + 1
Reduces the icon size on the desktop
or the font sizes within one of the
supported application windows.
FN + 2
FN + 2
Enlarges the icon size on the desktop
or the font sizes within one of the
supported application windows.
FN + Space
FN + Space
Changes the display resolution.
Some functions will show the toast notification at the edges of the screen.
Those toast notifications are disabled at factory default. You can enable
them in the TOSHIBA Function Key application.
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4-25
To access it, tap Desktop Assist -> Tools & Utilities -> Function Key
under TOSHIBA group in the Apps view.
Windows special keys
The keyboard provides two keys that have special functions in Windows,
the Windows® logo key activates the Start screen while the application key
has the same function as the secondary (right) mouse button.
This key activates the Windows Start screen.
This key has the same function as the secondary (right) mouse button.
Optional TOSHIBA Accessories
You are able to add a number of options and accessories in order to make
your tablet even more powerful and convenient to use. For reference, the
following list details some of the items that are available from your reseller
or TOSHIBA dealer:
Universal AC Adaptor If you frequently use your tablet at more than one
site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.
Sound System and Video mode
This section describes some of the audio control functions.
Volume Mixer
The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.
To launch the Volume Mixer utility, tap Desktop and press and hold
on the speaker icon on the Windows Taskbar, and then select Open
Volume Mixer from the sub menu.
To adjust the volume level of speakers or headphones, move the
Speakers slider.
To adjust the volume level of an application that you are using, move
the slider for the corresponding application.
Microphone Level
Follow the steps below to change the microphone recording level.
User's Manual
4-26
1.
2.
3.
Press and hold on the speaker icon on the Windows Taskbar, and
select Recording devices from the sub menu.
Select Microphone, and tap Properties.
On the Levels tab move the Microphone slider to increase or
decrease the microphone volume level.
If you feel the microphone volume level is inadequate, move the
Microphone Boost slider to a higher level.
Video mode
Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, tap Desktop Assist -> Control
Panel -> Appearance and Personalization -> Display -> Change
display settings under TOSHIBA group in the Apps view.
If you are running some applications (for example a 3D application or video
playback), you may see some disturbance, flickering or frame dropping on
your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
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4-27
Chapter 5
Utilities and Advanced Usage
This chapter describes the utilities and special features of this tablet, and
the advanced usage of some utilities.
Utilities and Applications
This section describes the pre-installed utilities that come with the tablet
and details how to start them. For further information on their operation,
you may refer to each utility's online manual, help files or README.TXT file
(if applicable).
TOSHIBA Desktop
Assist
TOSHIBA Desktop Assist is a graphical user
interface that provides access to specific tools
and TOSHIBA utilities and applications that make
the use and configuration of the tablet easier.
To access this utility,ap Desktop Assist under
TOSHIBA group in the Apps view.
TOSHIBA Display
Utility
TOSHIBA Display Utility includes Desktop Text
Size utility which allows you to make the text size
bigger or smaller on the desktop according to
your usage and favorite. You can change the text
size on the display and on the title bar of
windows by changing the scaling of the text size.
When the scaling is smaller, more information will
appear on the display simultaneously but the text
size becomes smaller. When the scaling is
larger, less information will appear on the display
simultaneously but the text size becomes larger.
To access this utility, tap Desktop Assist ->
Tools & Utilities -> Display Utility under
TOSHIBA group in the Apps view.
For details on this utility, see the help file.
TruCapture
This software is a camera application with special
features to take improved photographs of
whiteboards, books, printed material, notebooks,
etc.
To access it, tap TruCapture in the Apps view.
For more information, please refer to the
TruCapture section.
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5-1
TruNote
This software is note taking application that can
take and management handwritten notes.
To access it, tap TruNote in the Apps view.
For more information, please refer to the TruNote
section.
TruRecorder
This software is a recording application that can
check recorded data quickly and easily, analyze
voices to automatically identify specific speakers,
and allow you to mark important statements in
the recording.
To access it, tap TruRecorder in the Apps view.
For more information, please refer to the
TruRecorder section.
TOSHIBA Setup
Utility
TOSHIBA Setup Utility is a BIOS setup utility that
provides you a menu-based user interface so
that you can easily view and change BIOS
settings.
For more information, please refer to the
TOSHIBA Setup Utility section.
TOSHIBA Function
Key
This utility allows you to perform some features
by pressing a specified key or combined with the
FN key.
To setup this utility, tap Desktop Assist ->
Tools & Utilities -> Function Key under
TOSHIBA group in the Apps view.
For more information, please refer to the
TOSHIBA Bluetooth Keyboard for Encore 2
section.
TOSHIBA Service
Station
This application allows your tablet to
automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your tablet system and its programs.
When enabled, this application periodically
transmits to our servers a limited amount of
system information, which will be treated in strict
accordance with the rules and regulations as well
as applicable data protection law.
To access this utility, tap Desktop Assist ->
Support & Recovery -> Service Station under
TOSHIBA group in the Apps view.
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5-2
Dolby® Digital Plus™
Advanced Audio™
Dolby® Digital Plus™ Advanced Audio™ is a
suite of audio technologies that enables a PC to
deliver a crisp, clear cinematic surround sound
experience over its built-in speakers. It also adds
clarity to sound from headphones.
To access this utility, tap the Dolby Digital Plus
icon in the Apps view.
You may not have all the software listed above depending on the model
you purchased.
Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1
To access the Power Options, tap Desktop Assist -> Control Panel ->
System and Security -> Power Options under TOSHIBA group in the
Apps view.
Display automatic
power off *1
This feature automatically cuts off power to the
computer's display when there is no keyboard
input for a specified time, with power being
restored the next time a key is pressed. This can
be specified in the Power Options.
Power on password
Two levels of password security, supervisor and
user, are available to prevent unauthorized
access to your computer.
Battery save mode *1
This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.
Low battery
When battery power is exhausted to the point
automatic Hibernation that computer operation cannot be continued, the
system automatically enters Hibernation Mode
Mode *1
and shuts itself down. This can be specified in
the Power Options.
TruCapture
TruCapture is a camera application with special features to improve the
readability of whiteboards, books, etc. in photographs taken by TruCapture.
Those features include reflection reduction, color enhancement and
cropping.
To open TruCapture, tap TruCapture in Apps view.
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5-3
A Tutorial will appear on the screen which provides the basic information
about how to use this feature.
Tap next if you want to continue viewing the Tutorial.
For more detailed information on the use of this feature, tap More
information. You can also find it by swiping from the right edge of the
screen, and then tap Settings -> Help.
TruNote
You can use this application to take and manage the handwritten notes.
To open TruNote, tap TruNote in Apps view.
For more detailed information on the use of this feature, you can swipe in
from the right edge of the screen, and then tap Settings -> Help.
TruRecorder
TruRecorder is a recording application that can check recorded data
quickly and easily, analyze voices to automatically identify specific
speakers, and allow you to mark important statements in the recording.
To open TruRecorder, tap TruRecorder in Apps view.
A Tutorial will appear on the screen which provides the basic information
about how to use this feature.
Tap next if you want to continue viewing the Tutorial.
For more detailed information on the use of this feature, tap More details
from. You can also find it by swiping from the right edge of the screen, and
then tap Settings -> Help.
TOSHIBA Setup Utility
TOSHIBA Setup Utility is a BIOS setup utility that provides you a menubased user interface so that you can easily view and change BIOS
settings.
To enter the BIOS setup utility, follow the steps below:
1.
2.
3.
Save your work.
In the Settings charm, tap Power and then select Shut down .
After completely shut down the tablet, wait for about 10 seconds. Then
hold down the Power button and Volume down button
simultaneously.
Please make sure that fast startup is disabled in the Power Options by
following the steps below:
User's Manual
1.
Tap Desktop Assist -> Control Panel -> System and Security ->
Power Options under TOSHIBA group in the Apps view.
2.
Tap Choose what the power button does.
5-4
3.
Tap Change settings that are currently unavailable .
4.
Deselect the Turn on fast startup check box from Shutdown settings.
5.
Tap the Save changes button.
To save the changes and exit the utility, select Save and Exit -> Exit
Saving Changes -> Yes. The tablet will restart immediately.
Navigating the utility
TOSHIBA Setup Utility can be navigated through the touch screen.
Some buttons on the tablet are also designated to execute the
corresponding unction. Details are described as follows:
Button
Function
Windows
Proceed or confirm operation
Volume up
Select an item
Volume down
Select an item
System Recovery
There is a hidden partition allocated on the internal storage for the System
Recovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items will be described in this section:
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Partition
Creating Recovery Media
This section describes how to create Recovery Media.
Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the tablet at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
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5-5
Do not use utilities, including those intended to enhance internal
storage access speed. They may cause unstable operation and
damage data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
Set the tablet on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
A recovery image of the software on your tablet is stored on the internal
storage, and can be copied to a USB Flash Memory by using the following
steps:
To connect a USB Flash Memory to the Micro-USB port, you must
purchase a suitable "Micro USB to USB Converter Cable".
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.
1.
2.
3.
4.
Turn on your tablet and allow it to load the Windows operating system
as normal.
Insert the USB Flash Memory into Micro-USB port on your tablet by
using the "Micro USB to USB Converter Cable".
Tap Desktop Assist -> Control Panel -> System and Security ->
Action Center -> Recovery -> Create a recovery drive under
TOSHIBA group in the Apps view.
Follow the on-screen instructions to finish creating the Recovery
Media.
Restoring the pre-installed software from your created
Recovery Media
If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the tablet to the state it was in when you
originally received it. To perform this restoration, follow the steps below:
Make sure that the AC adaptor is connected during the restoring process.
When you reinstall the Windows operating system, the internal storage will
be reformatted and all data will be lost.
1.
2.
User's Manual
Insert the recovery USB Flash Memory into Micro-USB port on your
tablet by using the the "Micro USB to USB Converter Cable".
In the Settings charm, tap Power and then select Shut down.
5-6
3.
4.
5.
After completely shut down the tablet, wait for about 10 seconds. Then
hold down the Power button and Volume up button simultaneously
until the Boot menu is loaded.
Use the Volume up and the Volume down button to select the
appropriate option from the menu according to your actual recovery
media and press the Windows button to confirm the selection.
A menu will be displayed from which you should follow the on-screen
instructions.
Refresh your PC and Reset your PC buttons will be displayed as
options for recovery. However, only Yes, repartition the drives under
Reset your PC is supported when booting from the recovery media.
For some models, Office will no longer be present after the recovery
completes. To enable users to reinstall Office, please follow the
instructions described below:
If you have a product key for an Office 365 product, you can enter
the key at https://officesetup.getmicrosoftkey.com/
You can also go directly to your Office Account at
https://office.microsoft.com/MyAccount.aspx to install.
If you have a product key for Office Home and Student, Office
Home and Business or Office Professional, you can go to https://
downloadoffice.getmicrosoftkey.com/ to install.
The recovery partition can be removed depending on the model. For the
models that the recovery partition can be removed, if you have previously
chosen to remove the recovery partition without creating "Recovery Media",
the "Recovery Media" cannot be created.
However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.
If you have not created "Recovery Media", please contact TOSHIBA
support for assistance.
Restoring the pre-installed software from the
Recovery Partition
A portion of the internal storage space is configured as a hidden recovery
partition. This partition stores files which can be used to restore preinstalled software in the event of a problem.
If you subsequently set up your internal storage again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not
available.
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5-7
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your internal storage, you may find that it becomes impossible
to setup your tablet.
Make sure that the AC adaptor is connected during the restoring process.
When you reinstall the Windows operating system, the internal storage
may be reformatted and all data may be lost. For detailed information,
please refer to the Windows Help and Support.
1.
2.
3.
4.
5.
6.
In the Settings charm, tap Power and then select Shut down.
After completely shut down the tablet, wait for about 10 seconds. Then
hold down the Power button and Volume up button simultaneously
until the Boot menu is loaded and then select HDD Recovery.
A dialog box will appear asking if you are sure you wan to continue.
Select Yes.
Select Troubleshoot.
Select Reset your PC.
Follow the on screen instructions to finish the recovery.
You can also perform the restoration through PC settings in the operating
system:
1.
2.
3.
4.
Tap the Settings charm and tap Change PC settings.
Tap Update and recovery under PC settings and then tap Recovery.
Tap Get started under Remove everything and reinstall Windows.
Follow the on screen instructions to finish the recovery.
Enabling System Protection for System Restore
Depending upon your system, the Windows® System Protection feature,
that automatically creates restore points, may be disabled to conserve
space on your system. You can enable this feature by the following steps:
1.
2.
Tap Desktop Assist -> Control Panel -> System and Security ->
System -> System protection under TOSHIBA group in the Apps
view.
In the System Protection tab, tap Configure, and then tap Turn on
system protection to enable the function.
After the System Protection feature is enabled, you can undo changes by
reverting your tablet to a previous state by creating a restore point.
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5-8
Chapter 6
Troubleshooting
TOSHIBA has designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.
Problem solving process
Resolving problems will be much easier if you observe the following
guidelines:
Stop immediately when you recognize a problem exists as taking
further action may result in data loss or damage, or you may destroy
valuable problem related information that can help solve the problem.
Observe what is happening - write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from TOSHIBA Support - if you find you need to consult
others, be prepared to describe the problem in as much detail as possible.
Preliminary checklist
You should always consider the simplest solution first - the items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
Before you attach an external device you should first turn the
computer off, then when you turn the computer back on again it will
recognize the new device.
Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).
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6-1
Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to
TOSHIBA Support. In addition, if a problem recurs, the log you have made
will help to identify the problem faster.
Analyzing the problem
Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
Which part of the computer is not operating properly - keyboard,
internal storage, display, Touch Pad, Touch Pad control buttons - as
each device will produce different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or random
characters? Make a screenshot of the current display and, if possible,
look up the messages in the documentation included with the computer,
software or operating system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to TOSHIBA
Support.
Software
The problems may be caused by your software. If
you cannot load a software package, the media
may be damaged or the program might be
corrupted - in these instances try loading another
copy of the software if possible.
If an error message appears while you are using
a software package you should refer to the
documentation supplied with it as this will usually
include a problem solving section or a summary
of error messages.
Next, you should check any error messages
against the operating system documentation.
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6-2
Hardware
If you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source - the next section provides
checklists for individual components and
peripherals.
Before using a peripheral device or application software that is not an
authorized TOSHIBA part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.
If something goes wrong
Your program stops responding
If you are working with a program that suddenly freezes all operations,
chances are the program has stopped responding. You can exit the failed
program without shutting down the operating system or closing other
programs.
To close a program that has stopped responding:
1.
2.
3.
Press and hold the Windows Taskbar, and then select Task Manager
from the sub menu. The Windows Task Manager window appears.
Select the program you want to close, then tap End Task. Closing the
failed program should allow you to continue working. If it does not,
continue with the next step.
Close the remaining programs one by one by selecting the program
name, then End Task. Closing all programs should allow you to
continue working. If it does not, power off your computer and then
restart it.
The computer will not start
Make sure you attached the AC adaptor and the Micro-USB cable properly.
If you are using the AC adaptor, check that the wall outlet is working by
plugging in another device, such as a lamp.
Verify that the computer is on.
If you are using an AC adaptor, verify that the computer is receiving power
from the external power source.
The computer will not load advanced options during startup
The advanced option will be loaded when you hold down the following
buttons as described during startup.
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6-3
Advanced option
Key & button operations
BIOS utility
Hold down Power button and Volume down
button simultaneously.
Boot menu
Hold down Power button and Volume up
button simultaneously.
If your computer starts to load the Operating System instead of desired
advanced options, follow the steps below:
Please make sure that fast startup is disabled in the Power Options by
following the steps below:
1.
2.
3.
4.
5.
1.
2.
3.
Tap Desktop Assist -> Control Panel -> System and Security ->
Power Options under TOSHIBA group in the Apps view.
Tap Choose what the power button does.
Tap Change settings that are currently unavailable.
Deselect the Turn on fast startup check box from Shutdown settings.
Tap the Save changes button.
In the Setting charm, tap Power and then select Restart.
Hold down the corresponding buttons until the advanced option is
loaded.
Follow the on-screen instructions to proceed.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
Power
Touch screen
Internal Storage
Memory Media Card
USB device
Sound system
External monitor
Wireless LAN
Bluetooth
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. Your computer also has Real Time
Clock (RTC) function. All of the power resources are interrelated with
anyone having the ability to produce apparent power problems.
Overheating power down
If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shut down to prevent any
damage - in this instance all unsaved data in memory will be lost.
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6-4
Problem
Procedure
Computer shuts
down automatically.
Leave the computer off until the it reaches room
temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.
AC power
Problem
Procedure
AC adaptor doesn’t
power the computer
Check the connections to make sure that the
Micro-USB cable/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cable and terminals. If
the cable is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact TOSHIBA Support.
Battery
Problem
Procedure
Battery doesn’t
power the computer
The battery may be discharged - connect the AC
adaptor to recharge the battery.
Battery doesn’t
If the battery is completely discharged, it will not
charge when the AC begin charging immediately, in these instances you
adaptor is attached. should wait a few minutes before trying again. If
the battery still does not charge, you should check
that the power outlet the AC adaptor is connected
to is supplying power - this can be tested by
plugging another appliance into it.
Battery doesn’t
power the computer
as long as expected
User's Manual
If you frequently recharge a partially charged
battery, the battery might not charge to its full
potential - in these instances you should fully
discharge the battery and then attempt to charge it
again.
6-5
Real Time Clock
Problem
Procedure
The BIOS setting
and system date/
time are lost.
The lasting time of the Real Time Clock (RTC) has
run out - you will need to set the date and time in
the BIOS setup utility by using the following steps:
1.
2.
3.
4.
5.
Launch the BIOS setup utility.
Please refer to the TOSHIBA Setup Utility
section for further information.
Set the date in the System Date field.
Set the time in the System Time field.
Select Save and Exit -> Exit Saving
Changes- a confirmation message will be
displayed.
Select Yes - the BIOS setup utility will end
and the computer will restart.
Display screen
Apparent computer's display screen problems may be related to the
computer's setup and configuration.
User's Manual
Problem
Procedure
No display
Adjust the display priority, and to make sure it is
not set for output to an external monitor.
Markings appear on
the screen
These marks may have come from contact with the
touch screen. You should try to remove the marks
by gently wiping the screen with a clean dry cloth or,
if this fails, with a good quality LCD screen cleaner.
In this latter instance you should always follow the
instructions with the screen cleaner and always
ensure you let the screen dry properly.
6-6
Internal Storage
Problem
Procedure
Slow performance
The files on the internal storage may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the condition
of your files and the internal storage. Please refer
to the operating system's documentation or online
Help File for further information on operating and
using the Defragmentation utility.
As a last resort you should reformat the internal
storage and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact TOSHIBA Support.
Memory Media Card
For further information, please refer to Operating Basics.
Problem
Procedure
Memory media card
error occurs
Remove the memory media card from the
computer and then reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot read a
file
Check to ensure the required file is actually on the
memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
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6-7
Problem
Procedure
USB device does not Remove the USB device from the computer and
work
then reconnect it to the Micro-USB port in order to
ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should refer
to both the device documentation and the
operating system documentation.
Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem
Procedure
No sound is heard
Adjust the volume.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.
Annoying sound is
heard
In this instance you may be experiencing feedback
from either the internal microphone or an external
microphone connected to the computer - please
refer to Sound System and Video mode for further
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
External monitor
Please also refer to Operating Basics, and to the documentation supplied
with your monitor for further information.
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6-8
Problem
Procedure
Monitor does not
turn on
After confirming that the monitor's power switch is
on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.
No display
Try adjusting the contrast and brightness controls
on the external monitor.
change the display priority and ensure that it is not
set for the internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in Sleep
or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external monitor
may not display when turned on again.
If this occurs, re-set the display panel and external
monitor to clone mode.
Display error occurs
Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Wireless LAN
Problem
Procedure
Cannot access
Wireless LAN
Make sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN
administrator.
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6-9
Bluetooth
Problem
Procedure
Cannot access
Bluetooth device
Check to ensure the computer's Wireless
Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.
Check to ensure that no optional Bluetooth Adaptor
is installed in the computer - the built-in Bluetooth
hardware cannot operate simultaneously with
another Bluetooth controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.
Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.
TOSHIBA technical support
If you are still unable to solve the problem and suspect that it is hardware
related, visit TOSHIBA technical support website
http://www.toshiba.co.jp/worldwide/
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6-
Chapter 7
Appendix
Specifications
This section summarizes the tablet’s technical specifications.
Physical Dimensions
Physical Dimensions shown below do not include parts that extend beyond
the main body. The physical dimensions may vary depending on the model
you purchased.
TOSHIBA WT10-A Approximately 258.8 (w) x 175 (d) x 9.1 (h)
millimeters
(not including parts that extend beyond the main
body).
TOSHIBA WT8-B
Approximately 132 (w) x 210.62 (d) x 9.6 (h)
millimeters
(not including parts that extend beyond the main
body).
Environmental Requirements
Conditions
Ambient temperature
Relative humidity
Operating
5°C (41°F) to 35°C
(95°F)
20% to 80%
(noncondensing)
Non-operating
-20°C (-4°F) to 60°C
(140°F)
10% to 90%
(noncondensing)
Wet-bulb temperature 29°C maximum
User's Manual
Conditions
Altitude (from sea
level)
Operating
-60 to 3,000 meters
Non-operating
-60 to 10,000 meters
maximum
7-1
Power Requirements
AC adaptor
100-240V AC
50 or 60 Hz (cycles per second)
Computer
19V DC
External RGB monitor port pin assignment
15
11
10
Pin
Signal Name
Description
I/O
CRV
Red Video Signal
CGV
Green Video Signal
CBV
Blue Video Signal
Reserved
Reserved
GND
Ground
GND
Ground
GND
Ground
GND
Ground
+5V
Power Supply
10
GND
Ground
11
Reserved
Reserved
12
SDA
Data Signal
I/O
13
HSYNC
Horizontal Sync Signal
14
VSYNC
Vertical Sync Signal
15
SCL
Data Clock Signal
I/O (I): Input to computer
I/O (O): Output from computer
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7-2
AC Power Cord and Connectors
The power cord’s AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:
Wire size:
Minimum 0.75 mm2
Current rating:
Minimum 2.5 amperes
Certification agencies
China:
CQC
U.S. and Canada:
UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2
Australia:
AS
Japan:
DENANHO
Europe:
Austria:
OVE
Italy:
IMQ
Belgium:
CEBEC
The Netherlands:
KEMA
Denmark:
DEMKO
Norway:
NEMKO
Finland:
FIMKO
Sweden:
SEMKO
France:
LCIE
Switzerland:
SEV
Germany:
VDE
United Kingdom:
BSI
In Europe, two conductors power cord must be VDE type, H05VVH2-F or
H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two pin plug configuration must be a
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and
Canada, the United Kingdom, Australia, Europe and China.
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7-3
USA
United Kingdom
UL approved
BS approved
Australia
Europe
AS approved
Approved by the appropriate
agency
Canada
China
CSA approved
CCC approved
Information for Wireless Devices
Wireless Technology Interoperability
The Wireless LAN is compatible with other LAN systems Direct Sequence
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing
(OFDM) radio technology, and is compliant to:
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n
or Revision a/b/g/n/ac), as defined and approved by the Institute of
Electrical and Electronics Engineers.
Bluetooth® Modules are designed to be interoperable with any product with
Bluetooth wireless technology that is based on Frequency Hopping Spread
Spectrum (FHSS) radio technology, and is compliant to:
Bluetooth Specification (depending on the model you purchased), as
defined and approved by the Bluetooth Special Interest Group.
Logo certification with Bluetooth wireless technology as defined by the
Bluetooth Special interest Group.
This Bluetooth product is not compatible with devices using Bluetooth
Version 1.0B specifications.
The wireless devices have not completed verification of connection and
operation with all devices which are using the Wireless LAN or Bluetooth
radio technology.
Bluetooth and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth
User's Manual
7-4
and Wireless LAN devices simultaneously, you may occasionally
experience a less than optimal network performance or even lose your
network connection.
If you should experience any such problem, immediately turn off either one
of your Bluetooth or Wireless LAN.
Please visit
http://www.pc.support.global.toshiba.com if you have any questions about
using Wireless LAN or Bluetooth Module.
In Europe visit
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm
Wireless Devices and your health
Wireless products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless products
however is far much less than the electromagnetic energy emitted by
wireless devices like for example mobile phones.
Because Wireless products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes
Wireless products are safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situations or environments, the use of Wireless products may be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations may for example include:
Using the Wireless products equipment on board of airplanes, or
In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the Wireless device prior to
turning on the equipment.
Wireless LAN Technology
The computer’s wireless communication function supports some wireless
communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth
functions.
User's Manual
7-5
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
Turn all wireless functionalities off when near a person who may have
a cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction for your medical
device when using any wireless functionality.
Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
It may not be possible to make a network connection to a specified
network name using the ad hoc network function. If this occurs, the
new network (*) will have to be configured for all computers connected
to the same network in order to re-enable network connections.
* Please be sure to use new network name.
Security
TOSHIBA strongly recommend that you enable encryption functionality,
otherwise your computer will be open to illegal access by an outsider
using a wireless connection. If this occurs, the outsider may illegally
access your system, eavesdrop, or cause the loss or destruction of
stored data.
TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.
Card Specifications
Compatibility
IEEE 802.11 Standard for Wireless LANs
Network Operating
System
Microsoft Windows Networking
Media Access
Protocol
CSMA/CA (Collision Avoidance) with
Acknowledgment (ACK)
Radio Characteristics
Radio Characteristics of Wireless LAN module may vary according to:
Country/region where the product was purchased
Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz band, local radio regulations may
User's Manual
7-6
impose a number of limitations to the use of wireless communication
equipment.
Radio Frequency
Band 2.4GHz (2400-2483.5 MHz) (Revision
b/g and n)
The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
The range of your wireless devices can be affected when the
antennas are placed near metal surfaces and solid high-density
materials.
Range is also impacted due to "obstacles" in the signal path of the
radio that may either absorb or reflect the radio signal.
Bluetooth wireless technology
Some computers in this series have Bluetooth wireless communication
function which eliminates the need for cables between electronic devices
such as computers, printers and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area network environment which
is safe and trustworthy, that is quick and easy.
You cannot use the computer's built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless
technology has the following features:
Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.
Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.
Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.
Radio Regulatory Information
The Wireless device must be installed and used in strict accordance with
the manufacturer’s instructions as described in the user documentation that
User's Manual
7-7
comes with the product. This product complies with the following radio
frequency and safety standards.
Europe
Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe
France:
Outdoor use
limited to 10mW
e.i.r.p. within the
band
2454-2483.5MHz
Military Radiolocation
use.Refarming of the 2.4GHz band
has been ongoing in recent years to
allow current relaxed regulation Full
implementation planned 2012.
Italy:
For private use, a general
authorization is required if WAS/
RLAN’s are used outside own
premises. For public use, a general
authorization is required.
Luxembourg:
Implemented
General authorization required for
network and service supply.
Norway:
Implemented
This subsection does not apply for
the geographical area within a
radius of 20 km from the centre of
Ny-Alesund.
Russian
Federation:
Only for indoor applications.
Canada - Industry Canada (IC)
This device complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada
applicable aux appareils radio exempts de licence. Son fonctionnement est
sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de
brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage
reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
The term “IC” before the equipment certification number only signifies that
the Industry Canada technical specifications were met.
USA-Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
User's Manual
7-8
designed to provide reasonable protection against harmful interference in a
residential installation.
Refer to the FCC information section for the detailed information.
The radiated output power of the Wireless device is far below the FCC
radio frequency exposure limits. Nevertheless, the Wireless device shall be
used in such a manner that the potential for human contact during normal
operation is minimized.
In the usual operating configuration, the distance between the antenna and
the user should not be less than 20cm. Please refer to the computer user’s
manual for the details regarding antenna location.
The installer of this radio equipment must ensure that the antenna is
located or pointed such that it does not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canada’s website
www.hc-sc.gc.ca
Taiwan
Article 12
Without permission granted by the NCC, any
company, enterprise, or user is not allowed to
change frequency, enhance transmitting power or
alter original characteristic as well as performance
to an approved low power radio frequency devices.
Article 14
The low power radio-frequency devices shall not
influence aircraft security and interfere legal
communications;
If found, the user shall cease operating
immediately until no interference is achieved.
The said legal communications means radio
communications is operated in compliance with the
Telecommunications Act.
The low power radio-frequency devices must be
susceptible with the interference from legal
communications or ISM radio wave radiated
devices.
Using this equipment in Japan
In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).
User's Manual
7-9
1. Important notice
The frequency bandwidth of this equipment may operate within the same
range as industrial devices, scientific devices, medical devices, microwave
ovens, licensed radio stations and non-licensed specified low-power radio
stations for mobile object identification systems (RFID) used in factory
production lines (Other Radio Stations).
1.
2.
3.
Before using this equipment, ensure that it does not interfere with any
of the equipment listed above.
If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location of
use, or turn off the source of emissions.
Contact an authorized TOSHIBA service provider if you have
problems with interference caused by this product to Other Radio
Stations.
2. Indication for Wireless LAN
The indication shown below appears on this equipment.
(1) (2) (3)(4)
(5)
1.
2.
3.
4.
5.
2.4 : This equipment uses a frequency of 2.4GHz.
DS : This equipment uses DS-SS modulation.
OF : This equipment uses OFDM modulation.
4 : The interference range of this equipment is less than 40m.
: This equipment uses a frequency bandwidth from 2,400MHz
to 2,483.5MHz. It is possible to avoid the band of mobile object
identification systems.
3. Indication for Bluetooth
The indication shown below appears on this equipment.
(1) (2) (3)
(4)
1.
2.
3.
User's Manual
2.4 : This equipment uses a frequency of 2.4 GHz.
FH : This equipment uses FH-SS modulation.
1 : The interference range of this equipment is less than 10m.
7-10
4.
: This equipment uses a frequency bandwidth from 2,400 MHz
to 2,483.5 MHz. It is impossible to avoid the band of mobile object
identification systems.
Device Authorization
This device obtains the Technical Regulation Conformity Certification and it
belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Telecommunications
Business Law of Japan.
Broadcom BCM43340 802.11abgn Wireless LAN and Bluetooth
The Name of the radio equipment: TBD
DSP Research, Inc.
Approval Number: TBD
The following restrictions apply:
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.
Radio approvals for wireless devices
This equipment is approved to the radio standard by the countries/regions
in the following table.
If you use this equipment in the countries/regions which are not listed in the
table blow, please contact TOSHIBA Support.
As of September August 2014
User's Manual
Austria
Belgium
Bulgaria
Canada
Cyprus
Czech Rep
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Italy
Japan
Korea
Latvia
Liechtenstein
Lithuania
Luxemburg
Malta
Monaco
Netherlands
Norway
Philippines
Poland
Portugal
Romania
Slovak Republic
Slovenia
Spain
Sweden
Switzerland
UK
USA
7-11
Legal Footnotes
Non-applicable Icons
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.
CPU
Central Processing Unit (CPU) Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
use of certain external peripheral products
use of battery power instead of AC power
use of certain multimedia, computer generated graphics or video
applications
use of standard telephone lines or low speed network connections
use of complex modeling software, such as high end computer aided
design applications
use of several applications or functionalities simultaneously
use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)
use of computer at temperatures outside the range of 5°C to 30°C
(41°F to 86°F) or >25°C (77°F) at high altitude (all temperature
references are approximate and may vary depending on the specific
computer model - contact TOSHIBA support for details).
CPU performance may also vary from specifications due to design
configuration.
Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended conditions.
To avoid risk of lost data, always make back-up copies of data by
periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions in your product documentation.
Contact TOSHIBA technical service and support, refer to TOSHIBA support
section for more information.
Memory (Main System)
Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
User's Manual
7-12
graphics system, applications utilized, system memory size and other
factors.
If your computer is configured with more than 3 GB memory, the memory
might be displayed as approximately 3 GB only (depending on the
computer’s hardware specifications).
This is correct because the operating system usually displays the available
memory instead of the physical memory (RAM) built into the computer.
Various system components (like the video adapter’s GPU and PCI
devices like Wireless LAN, etc.) require their own memory space. Since a
32-bit operating system cannot address more than 4 GB of memory, these
system resources overlap the physical memory. It is a technical limitation
that the overlapped memory is not available to the operating system. Even
though some tools might display the actual physical memory built into your
computer, the memory available to the operating system will still be
approximately 3 GB only.
Computers configured with a 64-bit operating system can address 4 GB or
more of system memory.
Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by TOSHIBA at the
time of publication. Recharge time varies depending on usage. Battery may
not charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery will lose
its ability to perform at maximum capacity and will need to be replaced.
This is a normal phenomenon for all batteries. To purchase a new battery
pack, see the accessories information that is shipped with your computer.
Internal Storage Capacity
1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The
computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Operating System and/or pre-installed software
applications, or media content. Actual formatted capacity may vary.
LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
User's Manual
7-13
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.
Graphics Processing Unit (GPU)
Graphics processing unit (GPU) performance may vary depending on
product model, design configuration, applications, power management
settings and features utilized. GPU performance is only optimized when
operating in AC power mode and may decrease considerably when
operating in battery power mode.
Total Available Graphics Memory is the total of, as applicable, Dedicated
Video Memory, System Video Memory and Shared System Memory.
Shared System Memory will vary depending on system memory size and
other factors.
Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.
Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.
Glossary
The terms in this glossary cover topics related to this manual. Alternate
naming is included for reference.
Abbreviations
User's Manual
AC:
Alternating Current
AMT:
Intel Active Management Technology
ASCII:
American Standard Code for Information
Interchange
BIOS:
Basic Input/output System
BD-ROM:
Blu-ray Disc Read-only Memory
bps:
bits per second
CD:
Compact Disc
CD-ROM:
Compact Disc Read-only Memory
CD-RW:
Compact Disc-rewritable
7-14
User's Manual
CMOS:
Complementary Metal-oxide Semiconductor
CPU:
Central Processing Unit
DC:
Direct Current
DDR:
Double Data Rate
DIMM:
Dual Inline Memory Module
DVD:
Digital Versatile Disc
DVD-R:
Digital Versatile Disc-recordable
DVD-RAM:
Digital Versatile Disc-random Access Memory
DVD-R DL:
Digital Versatile Disc Recordable Dual Layer
DVD-ROM:
Digital Versatile Disc-read Only Memory
DVD-RW:
Digital Versatile Disc-rewritable
DVD+R DL:
Digital Versatile Disc Recordable Double Layer
FAT:
File Allocation Table
FCC:
Federal Communications Commission
FHD:
Full High Definition
GB:
gigabyte
GBps:
gigabytes per second
HD:
High Definition
HD+:
High Definition Plus
HDD:
Hard Disk Drive
HDMI:
High-definition Multimedia Interface
HDMI CEC:
High-definition Multimedia Interface Consumer
Electronics Control
HTML:
Hypertext Markup Language
IEEE:
Institute of Electrical and Electronics Engineers
I/O:
Input/Output
IRQ:
interrupt request
ISP:
Internet Service Provider
KB:
kilobyte
LAN:
Local Area Network
LCD:
Liquid Crystal Display
LED:
Light Emitting Diode
MB:
megabyte
MBps:
megabytes per second
MMC:
Multi Media Card
7-15
OCR:
Optical Character Recognition (Reader)
PC:
Personal Computer
PCI:
Peripheral Component Interconnect
PCMCIA:
Personal Computer Memory Card International
Association
RAM:
Random Access Memory
RGB:
Red, Green, and Blue
RFI:
Radio Frequency Interference
ROM:
Read Only Memory
RTC:
Real Time Clock
S/P DIF:
Sony/philips Digital Interface Format
SD:
Secure Digital
SDHC:
Secure Digital High Capacity
SDXC:
Secure Digital Extended Capacity
SDRAM:
Synchronous Dynamic Random Access Memory
SSD:
Solid State Drive
TFT:
Thin-film Transistor
URL:
Uniform Resource Locator
USB:
Universal Serial Bus WAN:
Wide Area Network WQHD:
Wide Quad High Definition
www:
User's Manual
World Wide Web
7-16
Index
AC adaptor
additional 4-26
connecting 2-3
Graphics Processing Unit 3-9
HDMI out port 3-4
Battery
extending life 4-11
monitoring capacity 4-10
save mode 5-3
Bluetooth 7-7
Keyboard
Function keys F1...F12
4-24
Media care
Card care 4-13
Cleaning the computer 1-16
Cooling vents 3-8
memory media card
inserting 4-13
removing 4-14
Display
automatic power off 5-3
screen 3-2, 3-6
Documentation list 2-1
Memory media slot 4-12
Moving the computer 1-16
Password
power on 5-3
Equipment checklist 2-1
External monitor
problems 6-9
User's Manual
Power
Hibernation Mode 2-10
Shut Down mode 2-8
Sleep Mode 2-9
turning off 2-8
turning on 2-5
Index-1
Problems
Analyzing the problem 6-2
Battery 6-5
External monitor 6-8
Hardware and system
checklist 6-4
HDD 6-7
Internal display panel 6-6
Memory Media Card 6-7
Overheating power
down 6-4
Power 6-4
Real Time Clock 6-6
Sound system 6-8
TOSHIBA support 6-10
USB device 6-7
USB device
problems 6-7
Video mode 4-27
Video RAM 3-9
Web Camera 3-3, 3-6
Wireless communication 7-5
Recovery hard disk drive 5-7
Recovery Media 5-6
Restarting the computer 2-8
SD/SDHC/SDXC Card
formatting 4-13
note 4-12
Sleep Mode
setting 2-9
Sound system
problems 6-8
TOSHIBA Desktop Assist 5-1
Touch Screen 4-1
User's Manual
Index-2

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