Palm Centro Rogers User Guide (Unlocked)

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Centro (Rogers) - User Guide centro_rogers_w_ug Free User Guide for Palm Mobile Phone, Manual - page1

Centro - User Guide centro_ug Free User Guide for Palm Mobile Phone, Manual - page1

2015-07-27

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Contents
Welcome
Setting up
Moving around on your Palm® Centro™ smartphone
Your phone
Your email and other messages
Your connections to the web and wireless devices
Your photos, videos, and music
Your personal information organizer
Your memos and documents
Your application and info management tools
Your personal settings
Common questions
Terms
Important safety and legal information
Specifications
Index
- Symbols
- Numerics
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- Y
- Z

User Guide

Your Palm®Centro™ Smartphone

Intellectual property notices

OS, Centro, VersaMail, and the Palm and Centro logos are among the

trademarks or registered trademarks owned by or licensed to Palm,

Inc.This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet

Systems America, Inc. NetFront is the trademark or registered

trademark of ACCESS Co., Ltd. in Japan and in other countries except

the United States of America. NetFront is a registered trademark of

NetFront Communications, Inc. in the United States of America and

is used under a license. A portion of this software includes software

modules developed by the Independent JPEG group. Documents To

Go is a trademark or registered trademark of DataViz, Inc. © All rights

reserved. All other brand and product names are or may be

trademarks of, and are used to identify products or services of, their

respective owners.

This product is protected by one or more of the following United

States patents:

7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029;

6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667;

6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276;

6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552;

6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;

6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892;

6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803;

6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141;

6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637;

6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;

6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857;

6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252;

D466,128; D478,091. Patent pending.

This product also is licensed under United States patent 6,058,304.

This product is protected by certain intellectual property rights of

Microsoft. Use or distribution of such technology outside of this

product is prohibited without a license from Microsoft.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage

or loss resulting from the use of this guide. Palm, Inc. and its

suppliers assume no responsibility for any loss or claims by third

parties that may arise through the use of this software. Palm, Inc. and

its suppliers assume no responsibility for any damage or loss caused

by deletion of data as a result of malfunction, dead battery, or repairs.

Be sure to make backup copies of all important data on other media

to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be

recycled and not be disposed of in unsorted

municipal waste. Palm products should be sent to a

facility that properly recycles electrical and electronic

equipment. For information on environmental

programs visit: palm.com/environment.

As part of Palm’s corporate commitment to be a

good steward of the environment, we strive to use environmentally

friendly materials, reduce waste, and develop the highest standards

in electronics recycling. Our recycling program keeps Palm handheld

devices, smartphones, and mobile companions out of landfills

through evaluation and disposition for reuse and recycling.

Palm customers may participate in the recycling program free of

charge. Visit palm.com/recycle or in the US call 877-869-7256 for

additional details and information about how you can help reduce

electronic waste.

v. 1.3

CONTENTS iii

Contents

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Centro™ Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Moving around on your Palm®Centro™ smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Opening applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Turning your Centro™ smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

CONTENTS

Defining favorite buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using a hands-free device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Your email application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Connecting your computer to the Internet through your Centro™ . . . . . . . . . . . . . . 129

Connecting with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Pocket Tunes™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

World Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Documents To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

CONTENTS v

Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Viewing application info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Sending information with Bluetooth® wireless technology . . . . . . . . . . . . . . . . . . . 186

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Your personal settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Common questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Resetting your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

CONTENTS

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Making room on your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

CHAPTER

Welcome

Congratulations on the purchase of your Palm®Centro™

smartphone!

Benefits

•Make and receive phone calls

•Manage your contacts, calendar,

and task list

•Receive and send corporate and

personal email messages

•Browse the web

•Use a Bluetooth® headset (sold

separately) for hands-free

operation

In this chapter

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

WELCOME

WHAT’S IN THE BOX? 9

CHAPTER

In one compact and indispensable device,

you now have all of the following:

•Phone application for making and

receiving calls

•Contacts application that stores the

names, phone numbers, and even

pictures of friends, family, business

contacts—everyone you stay in touch

with

•Email application for receiving and

sending email (business and personal)

•Palm OS® by ACCESS personal info

applications for storing your

appointments, to-do lists, memos, and

•Expansion card slot that accepts

microSD cards (sold separately) for

storing music files, videos, dictionaries,

games, and lots of other applications

•An SXGA 1.3 megapixel (1280 x 1024)

digital camera for snapping photos and

capturing short videos

•Text and multimedia messaging

•MP3 player

•Applications for reading, creating, and

editing Microsoft Office files and

viewing PDF files

•Desktop synchronization software for

entering names, addresses, and more

on your computer, and then transferring

them to your Centro with one press of a

button

What’s in the box?

You should have received all the following

items in the box:

Hardware

•Centro

•SIM card (not included with all models;

preinstalled in Centro on some models;

see Inserting the SIM card and battery

for details)

TIP

LOOK HERE: Don’t miss the helpful tips

and cross-references given in these boxes.

WELCOME

WHAT DO I NEED TO GET STARTED?

CHAPTER

•Rechargeable battery

•AC charger

•USB sync cable

•Headset

Documentation and software

•Getting Started Guide

•Palm Software Installation CD, which

includes the following:

•Palm®Desktop software

•Links to bonus software for your

Centro

•User Guide: Your Palm®Centro™

Smartphone (this guide)

•Palm warranty

What do I need to

get started?

This guide helps you set up your Centro

and quickly learn to use it. To get started,

you need all the items that came in the

Centro box (see What’s in the box?), plus

the following:

•Appropriate service contracts. Phone

and text messaging services require a

service contract with your carrier Web,

email, and multimedia messaging

services require a service contract and

data services from your carrier. Be sure

to sign up for a mobile account with

data services. Data speeds vary based

on network availability and

capacity.Please contact your carrier for

details about your data service options.

•A SIM card. To use your Centro on your

network, you must insert the SIM card

into your Centro.

•If your Centro box did not contain a

SIM card, you need to contact your

carrier to get one.

KEY

TERM

SIM (Subscriber Identity Module)

card The smartcard that you insert into your

Centro and that identifies you to the mobile

network. It contains your mobile account

information, such as your phone number and

the services to which you subscribe. Phone

book entries and SMS messages can also be

stored on the SIM card.

WELCOME

WHERE TO LEARN MORE 11

CHAPTER

•A location where you are within

coverage of your network.

•An electrical outlet.

•The computer with which you want to

synchronize your personal information.

Where to learn more

Whether you’re on the go or at your

computer, there are several ways to learn

more about using your Palm®Centro™

smartphone.

For a quick introduction

Quick Tour: The Quick Tour introduces you

to many of the features on your Centro.

It is already installed on your Centro, and

you can open it any time. Press

Applications , and then select Quick

To u r .

Tu t o ri a l : The Palm Tutorial explains how to

make calls, browse the web, and send and

receive email. Find the tutorial on the web

at go.palm.com/centro-gsm/.

While using your Centro

On-device User Guide: A copy of this

guide is included on your Centro. The

on-device guide is specially formatted for

your Centro screen. To view the on-device

guide, press Applications , and then

select My Centro .

Tips: Many of the built-in applications

include helpful tips for getting the most out

of your Centro. To view these tips, open an

application, press Menu , select

Options, and then select Tips.

Many dialog boxes have a Tips icon in

the upper-right corner. Select the Tips icon

to learn about the tasks you can perform in

that dialog box.

Online support from Palm: For up-to-date

downloads, troubleshooting, and support

information, go to go.palm.com/

centro-gsm/.

If you need more information

Books: Many books on Palm OS® devices

are available in local or online book retailers

(look in the computers section), or visit

go.palm.com/centro-gsm/.

WELCOME

WHERE TO LEARN MORE

CHAPTER

Online forums: Consult online user

discussion groups to swap Centro

information and learn about Centro topics

you may find nowhere else. Visit

go.palm.com/centro-gsm/ for details.

CHAPTER

Setting up

You’re about to discover the many things about your

Palm®Centro™ smartphone that will help you better manage

your life and have fun, too. As you become more familiar with

your Centro, you’ll want to personalize the settings and add

applications to make it uniquely yours.

But first, take the few easy steps in this chapter to set up your

Centro and get it running.

Benefits

•Know where your Centro controls

are located

•Start using your Centro right away

•Establish a link between your

Centro and your computer

In this chapter

Centro™ Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 25

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 30

SETTING UP

CENTRO™

OVERVIEW 15

CHAPTER

Centro™ Overview

Front view

Indicator light (phone

and charge indicator) 5-way navigator and

Center button

Earpiece

Phone

Send

Side button

Volume

Messaging

Applications

Power/End

Calendar

Stylus

SETTING UP

CENTRO™ OVERVIEW

CHAPTER

Back view

TIP

Protect your screen. Be careful to store

your Centro away from items that might

scratch or crush the screen. Your Centro

comes with a screen protector. Visit

go.palm.com/centro-gsm/ to find carrying

cases and other useful accessories.

DID

YOU

KNOW

When your Centro screen is

on, you can change your button settings and

select an application of your choice; see

Reassigning buttons for details.

Camera lens

Battery door

Speaker

Self-portrait mirror

Sync connector

Headset jack

Microphone

Expansion card slot

Infrared (IR) port

Lanyard loop Power connector

SETTING UP

INSERTING THE SIM CARD AND BATTERY 17

CHAPTER

IMPORTANT The Centro speaker includes

a large magnet, so be sure to keep your

Centro away from credit cards or other

items that could be demagnetized.

Top view

Inserting the SIM

card and battery

Your SIM card contains account

information such as your phone number

and voicemail access number. To use the

phone, email, or web features, the SIM

card must be inserted into your Centro.

NOTE Your SIM card may already be

installed in your Centro. Follow steps 1

through 3 to check. If a SIM card did not

come with your Centro, you may already

have one. If the SIM card does not work,

contact your network operator.

1Press the battery door near the top and

slide the battery door downward to

remove it from your Centro.

2If the battery is installed, remove it.

(See Replacing the battery for details.)

DID

YOU

KNOW

The Ringer switch silences all

sounds at once. You don’t need to hunt for Off

buttons all over the device.

Ringer switch

Battery door

SETTING UP

INSERTING THE SIM CARD AND BATTERY

CHAPTER

3If the SIM card is already installed, skip

to step 7.

4Remove the stylus to make insertion of

the SIM card easier. Replace it when

you finish these steps.

5Align the notch on the SIM card with

the right side of the SIM holder.

6Insert the straight end of the SIM card

into the SIM holder, and then push the

SIM card forward until it fits into place.

7Align the metal contacts on the battery

with the contacts inside the battery

compartment, insert the battery into the

compartment at a 45-degree angle, and

then press it into place.

Battery

contacts

Centro

contacts

SETTING UP

CHARGING THE BATTERY 19

CHAPTER

IMPORTANT Use the battery that came

with your Centro. Do not use a battery

from another Centro model in your Centro.

Similarly, do not use the Centro battery in

another Centro model. Using a battery that

is designed for another Centro model can

damage your Centro. For info on

replacement batteries, see Replacing the

battery.

NOTE Unauthorized batteries will not

power your Centro. Only a Palm approved

battery will wake up and power your

Centro. If your Centro does not turn on,

check to see whether an unauthorized

battery has been inserted in your Centro.

8Slide the battery door onto the back of

the Centro until it clicks into place.

9Your Centro screen wakes up and

begins the setup process. When the

language selection screen appears,

select the language you want to use,

and then follow the onscreen

instructions to set up your Centro.

IMPORTANT Always use the same

language for your Centro, your computer

operating system, and your desktop

synchronization software. Otherwise, you

may lose information or have difficulty with

synchronization. Support is not provided for

mismatched language setups.

NOTE If the correct battery is inserted and

your Centro still does not turn on, you need

to connect it to the AC charger. Make sure

the AC charger is plugged in to a wall

outlet. If your Centro still does not turn on

after being connected to the AC charger for

five minutes, do a soft reset. See

Performing a soft reset.

Charging the battery

The battery comes with a sufficient charge

to complete the setup process and activate

your phone. After activation, we

recommend charging your Centro for three

hours (or until the indicator light is solid

TIP

The power-saving feature turns off the

Centro screen after a period of inactivity. To

wake up the screen, press and release

Power/End, and then press Center on the

5-way to turn off Keyguard.

SETTING UP

CHARGING THE BATTERY

CHAPTER

green) to give it a full charge. See

Maximizing battery life for tips on

maximizing the life of your Centro battery.

1Plug the AC charger into a wall outlet.

2Connect the charger cable to the

bottom of your Centro. Make sure the

arrow on the connector is facing up,

toward the screen.

3To confirm that your Centro is being

charged, check the indicator light on

your Centro.

•Solid red indicates that your Centro is

being charged.

•Solid green indicates that your Centro

is fully charged.

TIP

To avoid draining the battery, charge your

Centro every day, especially if you use your

phone often.

DID

YOU

KNOW

If your battery ever becomes

fully drained, your info is still stored safely on

your Centro until you connect it to a power

source and charge the battery.

DID

YOU

KNOW

You can also trickle-charge

your Centro without the AC charger by

connecting it to your computer with the sync

cable. Trickle-charging takes longer, however.

Be sure to plug your computer into a power

source, or your Centro could drain the

computer’s battery. For the quickest charge

time, use the AC charger.

When trickle-charging your Centro with the

sync cable, the indicator light may not turn on.

To make sure the battery is being charged,

check the onscreen battery indicator.

Indicator light

SETTING UP

CHARGING THE BATTERY 21

CHAPTER

When your Centro is on (see Turning your

Centro™ smartphone on and off), the

onscreen battery icon displays the charging

status:

To see the remaining battery charge

expressed as a percentage, tap the

onscreen battery icon.

TIP

If the battery is fully drained, it may take a

few moments for the indicator light to turn on

when you begin charging.

TIP

If the indicator light does not turn on when

you connect your Centro to the AC charger,

double-check the cable connection and the

electrical outlet to which it is connected.

A red lightning bolt indicates that

the battery is connected to an

electrical outlet and is being

charged.

A green lightning bolt indicates that

the battery is connected to an

electrical outlet and is fully charged.

A partial battery without a lightning

bolt indicates that the battery is not

connected to an electrical outlet

and it has some power.

An almost empty battery that is red

at the bottom indicates that you

need to charge the battery

immediately.

Battery icon

SETTING UP

MAXIMIZING BATTERY LIFE

CHAPTER

Maximizing battery

life

Battery life depends on how you use your

Centro. You can maximize the life of your

battery by following a few easy guidelines:

IMPORTANT You must use the battery

that came with your Centro or a

Palm-approved replacement. For info on

replacement batteries, see Replacing the

battery.

Unauthorized batteries cannot power your

Centro. Only a battery approved by Palm

will wake up and power your Centro.

•You can buy an extra battery as a spare

for long plane trips or periods of heavy

use. To purchase batteries that are

compatible with your Centro, go to

go.palm.com/centro-gsm/.

•Charge your Centro whenever you can.

Charge it overnight. The battery has a

much longer useful life when it is

topped off frequently than when it is

charged after it is fully drained.

•The wireless features (phone, email,

messaging, and web) and media

features (camera, media players,

eBooks, and games) of your Centro

consume more power than its organizer

features. Speakerphone usage also

consumes more power than using the

earpiece. If you use the wireless,

speakerphone, and media features

often, keep an eye on the battery icon

and charge when necessary.

•If you don’t plan to use the wireless

features on your Centro for a while, turn

off your phone (see Turning your

Centro™ smartphone on and off) and let

all calls be picked up by voicemail.

•As with any mobile phone, if you are in

an area with no wireless coverage, your

Centro searches for a signal, which

consumes power. If you cannot move to

an area of better coverage, temporarily

turn off your phone. While your phone is

off, you can continue to use the

nonwireless features of your Centro.

•Turn down the screen brightness (see

Adjusting the brightness).

SETTING UP

MAKING YOUR FIRST CALL 23

CHAPTER

•Decrease the settings in Power

Preferences and turn off Beam Receive

(see Optimizing power settings).

•Turn off the Bluetooth® feature if you’re

not using it. See Connecting to a

Bluetooth® hands-free device.

Making your first call

1Press Phone .

2If prompted, press Center to turn

off Keyguard (see Locking your

keyboard (Keyguard) for more info).

•If Check SIM Card appears in the title

bar, see Inserting the SIM card and

battery.

•If a blank space appears in the title

bar, the phone is either searching for a

network or you’re outside a wireless

coverage area. It may take a few

moments for the title bar to display a

network name. If you believe you are

in a wireless coverage area and this

problem persists, contact your

network operator for assistance.

3Press Left to select the Dial Pad

tab.

4Tap the onscreen Dial Pad to enter the

number you want to call.

5Press Send to dial the number.

6If prompted, press Center to select

Ye s and turn on your phone.

Dial Pad

Favorites Main Contacts

Call Log

Status

icons

SETTING UP

MAKING YOUR FIRST CALL

CHAPTER

7After you finish the call, press Power/

End to end the call.

Adjusting call volume

While a call is in progress, press the

Vol ume button on the side of your Centro

to adjust the call volume.

•To increase the volume, press the upper

half of the Volume button.

•To decrease the volume, press the

lower half of the Volume button.

What’s my phone number?

1Make sure your phone is on (see

Turning your phone on and off).

2Press Phone .

3Press Menu .

4Select Options, and then select Phone

Info.

If your phone number doesn’t appear in

Phone Info, make sure your SIM card is

properly inserted into your Centro. If your

phone number still does not appear in

Phone Info, look for the number on the

plastic holder to which the SIM card was

attached. If you still need assistance,

please contact your network operator

TIP

If you are inside a coverage area and

cannot complete a call, contact your network

operator for assistance.

Volume

Side button

Look here for

your phone

number

SETTING UP

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 25

CHAPTER

Setting up your

computer for

synchronization

Before you can synchronize the info on

your computer and the info on your Centro,

you need to install the desktop

synchronization software and connect the

sync cable to your computer.

You can use either Palm® Desktop software

(included) or Microsoft Outlook for

Windows (sold separately) as your desktop

software.

Not familiar with synchronization? See

Synchronizing information—the basics.

System requirements

Your computer should meet the following

minimum system profiles for Windows or

Mac computers.

Windows XP Service Pack 2 (SP2),

Windows Media Center Edition 2005, or

Vista:

•32MB of available memory (RAM)

•170MB of free hard disk space

•CD drive

•Available USB port

Mac OS X version 10.3 to 10.5:

•128MB of total memory (RAM)

•190MB of free hard disk space

•CD drive

•Available USB port

Upgrading from another PalmOS® by

ACCESS device

NOTE If you are setting up your first Palm

OS® device, skip ahead to Installing the

desktop synchronization software.

When you install the desktop software

from the Palm Software Installation CD,

some third-party applications may be

quarantined because they are not

compatible with the Palm OS software

version 5.4.9 on your Centro. Quarantined

files are not installed on your Centro, nor

are they deleted. These files are placed in a

new folder on your computer: C:\Program

Files\Palm\<device name>\PalmOS5

SETTING UP

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

CHAPTER

Incompatible Apps. (Can’t find a Palm

folder in Program Files? Then look for a

folder labeled palmOne or Handspring

instead. For more info, see I can’t find my

user folder.)

IMPORTANT Synchronize your Centro only

with the version of Palm Desktop software

included with your device. Older versions

may not work correctly.

You can transfer all compatible applications

and information from your previous Palm

OS device—whether it’s a handheld or a

Treo—to your new Centro, so long as the

space taken up by all the info you want to

transfer is 64MB or less. This includes your

calendar events, contacts, memos, and

tasks, as well as your application settings

and any compatible third-party applications

and files.

1Calculate how much space your apps

and info occupy on your previous Palm

OS device.

•In Applications View, open the menus.

•Select Info on the App menu.

•At the bottom of the screen, select

Size.

•Look at the numbers on the Free

Space line and subtract the number

on the left from the number on the

right to calculate the space used. For

example, on the device shown here,

22.4 – 17.5 = 4.9. This means that

4.9MB of space is occupied on this

device.

2If the space occupied on your previous

device is 64MB or less, go to step 3. If

the space occupied is greater than

64MB, do any of the following to reduce

TIP

We do not recommend using third-party

utilities that back up your old device’s

information onto an expansion card and then

transfer the info to your Centro. Such methods

transfer all applications to your Centro,

including those that are not designed to work

with Palm OS version 5.4.9.

SETTING UP

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 27

CHAPTER

the storage space you’re using before

you go to the next step:

•Delete any third-party applications

that you no longer use.

•Move large files, such as eBooks and

images, to an expansion card.

•Move third-party applications to an

expansion card.

•Purge old info in applications such as

Calendar (Date Book), Tasks (To Do),

and email. Refer to the

documentation that came with your

previous device for instructions on

these items.

3Synchronize your previous device with

your previous desktop software to back

up your information one last time.

4Install the desktop synchronization

software from your new Palm Software

Installation CD (see Installing the

desktop synchronization software).

5During the installation process, sync

your Centro with your new desktop

software as instructed. When

prompted, do the following:

•Connect your Centro to your

computer (see Connecting your

Centro to your computer).

•Indicate that you want to sync only

the info in your PIM apps (Calendar,

Contacts, Memos, and Tasks). This is

strongly recommended to ensure an

optimal upgrade experience. Or

indicate that you want to sync all info

and apps (excluding apps known to be

incompatible).

•Select a device name for your Centro;

be sure to select the same name that

you used for your old device. (To

locate this name, select the HotSync

application on your old Palm device.

The device name appears in the

upper-right corner of the screen.)

6MAC ONLY If you have pictures on

your previous device, copy them from

your previous device to an expansion

card or beam them to your Centro.

7If you plan to continue using your

previous device, perform a hard reset

on your previous device to remove its

associated device name. (See the

documentation that came with your

previous device for instructions on

SETTING UP

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

CHAPTER

performing a hard reset.) Each device

you synchronize with your computer

must have a unique name. The next

time you synchronize your previous

device with your computer, be sure to

assign it a new name.

If any third-party applications are

quarantined during the installation, do not

manually install them. Contact the

third-party developer for software updates

and info about compatibility with your

Centro.

If you have trouble upgrading or finding

quarantined files, see Upgrading.

Installing the desktop synchronization

software

IMPORTANT Even if you already own a

Palm OS device and have installed a

previous version of the desktop software,

you must install the software from the

Palm Software Installation CD that came

with your Centro.

BEFORE YOU BEGIN If you are installing

on a computer at work, make sure your

computer is configured to let you install

new software. Contact your company’s

IT department for help.

1Close any applications that are currently

running on your computer, including

those that are minimized. Your

computer needs to have all its

resources available to install the

software.

2Insert the Palm Software Installation CD

into the CD drive on your computer.

TIP

If you want to sync info with applications

other than Palm Desktop or Microsoft

Outlook, you need to purchase additional

third-party sync software. This sync software

is sometimes called a conduit.

SETTING UP

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 29

CHAPTER

3If you are installing on a Mac,

double-click the CD icon on the desktop,

and then double-click the Palm

Software.pkg icon.

4When the installation wizard opens,

follow the onscreen instructions. Note

these important points about the

installation.

•When the language selection screen

appears, select the same language

you selected on your Centro.

•WINDOWS ONLY You can choose

which desktop software you want to

use for synchronization:

Palm Desktop software or Microsoft

Outlook.

NOTE Whether you select to synchronize

with Microsoft Outlook or Palm Desktop

software, Palm Desktop software is still

installed on your computer. If you use

Outlook as your desktop email application,

select Outlook as your desktop

synchronization software. Remember that

when you enter information on your

computer, you must enter it in the software

you selected in this step.

•The installation process prompts you

to connect your Centro to your

computer. Go to the next section.

Connecting your Centro to your computer

After you install the desktop software (see

Installing the desktop synchronization

software), you’re ready to connect your

Centro to your computer.

1Plug the AC charger into a wall outlet.

2Plug the USB sync cable into an

available USB port or into a powered

USB hub connected to your computer.

SETTING UP

SYNCHRONIZING INFORMATION—THE BASICS

CHAPTER

3With the sync button facing up, connect

the sync cable to the bottom of your

Centro. Do not press the sync button

until you are instructed to do so.

4(Optional) Connect the charger cable to

the bottom of your Centro.

You are now ready to synchronize; go to

Synchronizing information—the basics.

Synchronizing

information—the

basics

Synchronizing means that info you enter or

change in one place (your Centro or your

computer) is automatically entered or

changed in the other; so there’s no need to

enter the info twice. We strongly

recommend that you sync your Centro with

your computer or corporate server

frequently to keep your info up-to-date (and

backed up) in both locations.

The info from all the following applications

is updated by default each time you sync

your Centro with your desktop software:

How each application syncs depends on

your computer type and the desktop

software you are using, as follows:

TIP

For best performance, plug your sync

cable directly into a USB port on your

computer. If your computer has USB ports on

both the front and back, we recommend using

the back port; the front port is often a

low-power port. If you use a USB hub, make

sure the hub has its own power supply.

Sync cable Sync button

SETTING UP

SYNCHRONIZING INFORMATION—THE BASICS 31

CHAPTER

For more sync options, including which

apps sync, see Synchronizing

information—advanced.

BEFORE YOU BEGIN To sync your info,

you must install Palm Desktop software

from the Palm Software Installation CD

that came with your Centro—even if you

sync with Outlook or another third-party

application. See Installing the desktop

synchronization software for instructions.

1Connect your Centro to your computer,

as described in Connecting your Centro

to your computer.

2Press the sync button on the sync

cable.

Messages on both your computer and

your Centro indicate that

synchronization is in progress.

3Wait until you see the message on your

Centro that the HotSync operation is

complete; then disconnect the sync

cable. Do not disconnect the sync cable

until you see this message.

Problems synchronizing? See

Synchronization for troubleshooting

suggestions.

If you’re finishing your initial setup, you

now have the option to install bonus

software. If you choose to install some of

the bonus software, you need to sync

again to install the software on your

Centro. You can also install bonus software

later; see Installing applications.

For info on locating your pictures and

videos on your computer, see Viewing

pictures and videos on your computer.

Where’s my info stored?

When you synchronize your Centro, your

info is stored on your computer in one of

these locations:

Sync button

SETTING UP

SYNCHRONIZING INFORMATION—THE BASICS

CHAPTER

Windows XP and earlier: Program Files >

Palm > HotSyncUsername

Windows Vista: Username > Documents

> Palm > HotSyncUsername

CHAPTER

Moving around on your

Palm

Centro

™

smartphone

Have you ever been to a new city and felt a bit lost until you

figured out that the numbered streets run north/south and the

avenues run east/west? Learning to move around on your

Centro is similar. Most applications on your smartphone use

the same set of controls in the same way. So once you learn

how to use these controls on your Palm®Centro™ smartphone,

you’ll be driving all over town and you won’t even need a map.

Benefits

•Find and open applications quickly

•Access extra features with menus

•Move around in applications with

one hand, using the 5-way

navigator

•Access many more characters and

symbols than are displayed on the

keyboard

In this chapter

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

MOVING AROUND THE SCREEN 35

CHAPTER

Moving around the

screen

To move around the Centro screen, you

can use the 5-way navigator for

one-handed navigation, or you can tap

items on the screen with the stylus. With

use, you will find your own favorite way to

scroll, highlight, and select menu items. The 5-way includes the following buttons:

TIP

Some third-party applications may not

work with the 5-way navigator, and you must

use the stylus instead.

DID

YOU

KNOW

In this guide, we use arrow

icons to indicate directions on the 5-way.

These are different from any onscreen arrows

that you tap with your stylus or select with the

5-way to display pick lists.

Right Left

Down

Center

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

MOVING AROUND THE SCREEN

CHAPTER

Highlighting and selecting items

On most screens, one item—a button, a

list entry, or a check box—is highlighted by

default. The highlight identifies which item

is affected by your next action. Use Left ,

Right , Up , and Down on the

5-way to move the highlight from one item

to another.

Learn to recognize the highlight. It can take

two forms:

Border glow: When an entire screen, an

onscreen button (such as Done, New, or

OK) or a pick list is highlighted, a glow

appears around its border. If an entire

screen is highlighted, the glow appears at

the top and bottom of the screen only.

Colored background: When a phone

number, text, an email address, a web link,

or an item in a list is highlighted, the item is

displayed as white text against a colored

background. Examples of lists include the

Contacts list, the Messaging Inbox, and the

Tasks list.

After highlighting an item, you can select or

activate it by pressing Center , or by

tapping the item with the stylus.

TIP

If the item you want doesn’t appear on the

screen, try tapping the onscreen scroll arrows

to view more info.

TIP

When a border appears at the top and

bottom of a list screen, press Center on the

5-way to highlight the first item in the list.

TIP

After you open an application (see

Opening applications), experiment with using

the 5-way to highlight various screen

elements.

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

MOVING AROUND THE SCREEN 37

CHAPTER

Highlighting text

You can use the stylus to highlight text on

the screen.

•Tap and drag the stylus across the text

you want to highlight.

•To highlight a word, double-tap it.

•To highlight a paragraph, triple-tap it.

Accessing command buttons

In most applications, command buttons

such as New, OK, and Details appear at the

bottom of the screen. In many cases, you

can jump directly to these buttons instead

of scrolling to them.

•From a list screen, such as the Memos

list, press Right to jump to the first

button.

•From a screen where you create or edit

entries, such as Contact Edit, press

Center to jump to the first button.

•From a dialog box, such as Edit

Categories, press Up or Down to

scroll to the buttons.

Selecting menu items

Many applications have menus to give you

access to additional features. These menus

are usually hidden from view, but they

appear when you press Menu . To get

the most out of your Centro, it’s a good

idea to familiarize yourself with the

additional features available through the

various application menus.

1Press Menu to display an

application’s menus.

2Press Right and Left to switch

between menus.

3Press Up and Down to highlight a

menu item.

4Press Center to select the menu

item, or press Menu to close the

menu and cancel your selection.

Menu shortcut

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

MOVING AROUND THE SCREEN

CHAPTER

Selecting options in a pick list

A range of options is often presented in a

type of menu called a pick list, which can

be identified by a downward-pointing

arrow. Pick lists are different from the

application menus previously described.

The application menus give you access to

additional features, and pick lists let you

select the contents for a particular field.

You can select items from a pick list with

the 5-way or the stylus.

5-way: Use the 5-way to highlight the

pick list, and then press Center to

display the items in the list.

•Press Up and Down to highlight

the item you want.

•Press Center to select the

highlighted item.

•To exit the pick list without making a

selection, press Left or Right .

Stylus: Use your stylus to tap the pick list.

•Tap the item you want from the list.

•To exit the pick list without making a

selection, tap outside the list.

TIP

Most menu items have menu shortcuts

listed in the menu. To use a menu shortcut,

press Menu plus the shortcut letter. You don’t

have to see the menu item to use the menu

shortcut.

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

USING THE KEYBOARD 39

CHAPTER

Using the keyboard

Backspace

Return

Alt

Space

Option

Shift/Find

Backlight

TIP

When using the keyboard, most people

find it easiest to hold the Centro with two

hands and use the tips of both thumbs to

press the keys.

DID

YOU

KNOW

The Centro includes a

keyboard backlight that turns on and off when

the screen turns on and off. The backlight also

dims when an active call lasts longer than a

specified period of time. See Optimizing

power settings to adjust the automatic

shut-off and dimming intervals.

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

USING THE KEYBOARD

CHAPTER

Entering lowercase and uppercase letters

•To enter lowercase letters, press the

desired keys.

•To enter an uppercase letter, press

Shift/Find and then press a letter

key. You don’t need to press and hold

Shift/Find while entering a letter.

When Shift is active, an up arrow

appears in the lower-right corner of the

screen.

•To turn Caps Lock on, press Shift/

Find twice. To turn it off, press

Shift/Find once. When Caps Lock

is on, an underlined up arrow

appears in the lower-right corner of the

screen.

Entering numbers, punctuation, and

symbols

Numbers, punctuation, and symbols

appear above the letters on the keys.

To enter these characters, do one of

the following:

•Press Option , and then press the

key with the desired character shown

above the letter. You don’t need to press

and hold Option while pressing the

second key. When Option is active, the

symbol appears in the lower-right

corner of the screen.

•To turn Option Lock on, press

Option twice. To turn it off, press

Option once. When Option Lock is

on, the symbol appears in the

lower-right corner of the screen.

Letter

Symbol

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

USING THE KEYBOARD 41

CHAPTER

Entering other symbols and accented

characters

Symbols and accented characters that do

not appear on the keyboard are available

when you use the Alt key.

1Enter the character that corresponds to

the symbol or accented character you

want. See the table on the next page.

2Press Alt .

3Press Up , Down , Right , or Left

to highlight the desired character.

4Press Center to insert the

character.

DID

YOU

KNOW

Some application views, such

as the Dial Pad tab in the Phone application or

the Calculator, automatically default to Option

Lock. In this case, you do not need to press

Option to enter numbers.

DID

YOU

KNOW

Alternate characters are

grouped by their similarity to the base key. For

example, the alternate characters available

from the E key are é, è, ë, and ê.

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

USING THE KEYBOARD

CHAPTER

Symbols and accented characters

Enter… Then press

Alt to

select…

Enter… Then press

Alt to

select…

Enter… Then press

Alt to

select…

a á à ä â ã å æ n ñ u ú ù ü û

AÁ À Ä Â Ã Å Æ NÑ UÚ Ù Ü Û

b or B ß o ó ò ö ô œ õ x or X x ¤

cç ¢ © OÓ Ò Ö Ô Œ Õ y ý ÿ

C Ç ¢ © p or P ¶ Y Ý Ÿ

eé è ë ê r or R ® ! ¡

E É È Ë Ê s ß š ? ¿

ií ì ï î Sß Š ::-) :-( ;-)

I Í Ì Ï Î t or T ™ $ £ ¥ ¢

l or L £

Press Alt by itself, after a space or at the beginning or end of a line, to select these

characters:

; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

OPENING APPLICATIONS 43

CHAPTER

Opening applications

When you open an application using a

quick button or Applications View, you

automatically close the app you were

previously using.

Using the quick buttons

The front of the Centro has three quick

buttons—Phone, Calendar, and

Messaging—that open applications. The

fourth button opens Applications View (see

Using Applications View).

TIP

You can customize the quick buttons

yourself; see Reassigning buttons for details.

Phone

Calendar

Applications

Messaging

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

OPENING APPLICATIONS

CHAPTER

Each quick button opens two applications:

•To turn on your Centro and open a

button’s primary application, simply

press the button.

•After you turn on your Centro, open a

button’s secondary application by

pressing Option and then pressing

the quick button.

Using Applications View

You can access all available applications

through Applications View.

1Press Applications .

2Press Center on the 5-way to turn off

Keyguard (see Locking your keyboard

(Keyguard) for more info).

3Use the 5-way to highlight the

application you want to use.

4Press Center to open the selected

application.

Button Primary app

Phone

Calendar

Messaging

Buttons Secondary app

+ Web

+ Memos

+ Messaging

DID

YOU

KNOW

Pressing Option + Menu dims

your Centro screen.

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

OPENING APPLICATIONS 45

CHAPTER

In Applications View, you can also do the

following:

•Press Applications repeatedly to

cycle through various categories of

applications. See Applications settings

for more info on categories.

•Enter the first few letters of the

application’s name to highlight it. For

example, if you press P, it highlights

Phone; if you then press R, it highlights

Prefs. If you pause and then press R, it

highlights the first application that starts

with R.

TIP

You can press and hold Applications from

any screen on your Centro to select from a list

of your most recently used applications.

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONE

OPENING APPLICATIONS

CHAPTER

Your phone

The Phone application is your home base for making and receiving calls

and for storing info about the people you need to stay in touch with.

You can effectively manage multiple calls, such as swapping between

calls, sending text messages to ignored calls, and creating conference

calls with up to five callers. Your Palm

Centro

™

smartphone helps you

perform all these tasks with ease.

You can do more than manage your phone calls in the phone

application. You can send text messages, open applications, go to your

favorite web pages, see your upcoming appointments, and even find

out how many unread email messages you have.

Benefits

•Stay in touch—you choose how

•Save time with shortcuts to your

favorite info

•Have fun: add wallpaper and

ringtones

•Make or receive calls without

taking your hands off the steering

wheel

In this chapter

Turning your Centro™ smartphone on and off . . . . . . . . . . . . . . . . . 49

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

What can I do when I’m on a call?. . . . . . . . . . . . . . . . . . . . . . . . . . 58

How many minutes have I used?. . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Entering names and phone numbers. . . . . . . . . . . . . . . . . . . . . . . . 65

Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

What are all those icons?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

YOUR PHONE

TURNING YOUR CENTRO™ SMARTPHONE ON AND OFF 49

CHAPTER

Turning your

Centro™ smartphone

on and off

NOTE We use the term phone to describe

the feature of your Centro that lets you

connect to the network to make and

receive calls and transmit data.

The phone and the screen of your Centro

can be turned on and off separately. You

can wake up the screen to use just the

organizer and media applications of your

Centro (such as Contacts, Calendar, Pocket

Tunes™, and Pictures & Videos) without

turning on the phone. Also, when the

screen is turned off, the phone can be on

and ready for you to receive and make

calls.

Waking up the screen and turning it off

Wake up the screen and leave the phone

turned off when you want to use only the

organizer features of your Centro—for

example, when you’re on a plane and want

to look at your calendar.

1Press and release Power/End to

wake up the screen.

2Press Center to turn off Keyguard.

For more info about turning Keyguard on

and off, see Locking your keyboard

(Keyguard).

3Press and release Power/End to turn

off the screen and lock the keyboard.

TIP

You can also press any of the quick buttons

or the Applications button to wake up your

Centro screen.

TIP

You can set how long the screen stays on.

Press Applications, select Preferences,

select Power, and then adjust the Auto-off

after setting.

Center

Power/End

YOUR PHONE

TURNING YOUR CENTRO™ SMARTPHONE ON AND OFF

CHAPTER

Turning your phone on and off

When your phone is on, it is connected to

the network (provided you are in a

coverage area) so that you can make and

receive phone calls and use wireless

services, such as email, messaging, and

the web browser. During initial setup, your

phone is automatically turned on, so you

can use wireless services right away.

If you turn off your phone, you can still use

the organizer features such as Calendar

and Contacts, as well as the media

features such as Pocket Tunes and Pictures

& Videos. You might hear this referred to as

flight mode because you must turn your

phone off when you’re on a plane.

1Wake up the screen.

2Press and hold Power/End to turn on

your phone.

You know your phone is on and that

you’re inside a coverage area when you

go to the Main tab of the Phone

application and you see the Signal

Strength icon at the top of the

screen.

3Press and hold Power/End again to

turn off your phone.

You know your phone is off when you

go to the Main tab of the Phone

application and you see Phone Off at

the top of the screen.

Opening the Phone application

Press Phone to display the Main tab

in the Phone application.

TIP

If the Ringer switch is set to Sound On,

you hear a series of tones when you turn your

phone on and off (see Silencing sounds).

TIP

If you’re outside a coverage area, No

Service appears in the upper-left corner and

the indicator light flashes red.

YOUR PHONE

MAKING CALLS 51

CHAPTER

Making calls

There are several ways to make a call. Try

them all to find out which way you like

best.

Dialing using the onscreen Dial Pad

1Press Phone .

2Select the Dial Pad tab.

3Enter the phone number by tapping the

onscreen Dial Pad with the stylus.

4Press Send to make the call.

DID

YOU

KNOW

You can choose which tab

appears when you press the Phone button.

See Customizing the Main tab in the Phone

application for details. If you change the

default tab, you need to modify the steps in

this chapter accordingly.

Dial Pad

Favorites Main Contacts

Call Log

Status

icons

TIP

Press Backspace to delete numbers

you’ve entered. To cancel the call altogether,

press Phone to return to the Main tab in the

Phone application.

DID

YOU

KNOW

You can paste numbers

directly into the Dial Pad. Copy a number from

another application, press Phone, and select

the Dial Pad tab. Open the Edit menu and

select Paste. Press Send to dial the number.

YOUR PHONE

MAKING CALLS

CHAPTER

Dialing using the keyboard

1Press Phone .

2Press the numbered keys to enter the

phone number. (You don’t need to press

Option.)

3Press Send to make the call.

Dialing by contact name

You need to have names and numbers in

your contact list before you can make a call

by contact name or phone number. You can

add contacts directly into your Centro (see

Adding a contact), but the fastest way to

enter lots of contacts is to enter them in

your desktop software and then

synchronize to transfer them to your

Centro (see Synchronizing information—

the basics). You can also import contacts

from your SIM card (see tips on Viewing

your SIM Phonebook).

1Press Phone .

2Select the Contacts tab.

3Using the keyboard, start entering one

of the following for the contact you

want to call:

•First name (JOH for John)

•Last name (SMI for Smith)

•First initial and last name (JSM for

John Smith)

•First few letters of first and last name

(SM AN for Smilla Anderson)

For example, entering SM would display

Smilla Anderson, John Smith, and

Sally Martin. Entering JSM finds only

John Smith.

TIP

After you enter a phone number, you can

also press Center on the 5-way to select

whether to make a phone call or send a text

message to that number.

YOUR PHONE

MAKING CALLS 53

CHAPTER

4Highlight the number you want to dial.

5Press Send to make the call.

Voice dialing

You can use the Voice Dialing application to

call people in your Contacts list by saying

their name or number. If the person you are

calling has more than one phone number,

you can specify which number to call.

1Press Applications .

2Select Voice Dial .

A voice prompts you to “say a

command.”

3Do one of the following:

To call a person in your contact list by

saying their name: For example, say,

“Call John Doe.” If a contact has

multiple numbers, you can specify

which number to call. For example, say,

“Call John Doe Home.”

To call a number by saying the

individual digits: For example, say,

“Call 408-555-1234.”

TIP

To restart your search, press Backspace to

delete letters or numbers you’ve entered. Or

press Phone to return to the Main tab in the

Phone application.

TIP

To see more info for a contact, highlight

the name and press Center on the 5-way to

view the address, company, and other details.

DID

YOU

KNOW

If you want to be able to dial a

call from the Main tab in the Phone application

by entering a name or a number, you can

change a setting to do that (see Customizing

phone settings).

Text appears

here as you

enter it

DID

YOU

KNOW

You can press the button on

your Bluetooth headset to voice-dial calls

through your headset.

YOUR PHONE

MAKING CALLS

CHAPTER

Dialing with a speed-dial favorite button

Your Centro comes with a few predefined

speed-dial favorite buttons, but you can

also create your own favorites. See

Creating a speed-dial favorite button.

1Press Phone .

2Select the Favorites tab.

3Use the 5-way to highlight the

speed-dial favorite you want.

Look for the icon to distinguish a

speed-dial favorite from other types of

favorites.

4Press Send or Center to make

the call.

Dialing from a web page or message

Your Centro recognizes most phone

numbers that appear on web pages or in

text, email, or multimedia messages.

1Select the phone number on the web

page or in the message.

TIP

To view more favorite buttons, repeatedly

press Down on the 5-way.

TIP

You can see all the contact numbers for

the selected person or business. Highlight a

speed-dial favorite button and press Space

on the keyboard to see alternate phone

numbers if the speed-dial favorite was created

from a contact.

YOUR PHONE

MAKING CALLS 55

CHAPTER

2Press Center to open the Dial

Number dialog box.

3Select Dial to make the call.

Redialing a recently called number

To dial the last number: Select the

Main tab, and then press and hold

Send to dial the last number you called.

To select from your most recently dialed

numbers: Select the Main tab, press

Send to open the Redial list, highlight

the number you want to call, and then

press Send again to make the call.

To select from your call history list:

Select the Call Log tab, highlight the

number you want to call, and then press

Send to dial the number.

TIP

If you can’t use the 5-way or stylus to

highlight and dial a phone number on a web

page or in a message, it means that your

Centro doesn’t recognize the number as a

phone number. You can still use the menus to

copy and paste the number into the Dial Pad.

DID

YOU

KNOW

You can send a text message

from Contacts or your Call Log by highlighting

a number, pressing Center on the 5-way, and

then selecting Message.

YOUR PHONE

RECEIVING CALLS

CHAPTER

Receiving calls

To receive calls, your phone must be on.

This is different from having only the

screen turned on (see Turning your phone

on and off). When your phone is off, your

calls go to voicemail.

To answer a call, do one of the following:

•Press Send .

•Select Answer.

•Press the headset button (if the

headset is attached).

NOTE Pressing Phone silences the

ringer, but it does not answer the call.

To ignore a call, do one of the following:

Send the call to voicemail: Press Power/

End or select Ignore.

Send the caller a text message: Select

Ignore with Text. This option sends the

call to voicemail and opens a text message

addressed to the caller.

NOTE Sending text messages to land-line

phones may not be supported.

DID

YOU

KNOW

If you are playing music on

your Centro and a call arrives, the music

pauses automatically and resumes when you

hang up or ignore the call.

TIP

See a photo of the person calling you!

Learn how to assign a caller ID photo in

Assigning a caller ID photo.

TIP

The headset button may work differently

on headsets other than the one provided with

your Centro.

YOUR PHONE

USING VOICEMAIL 57

CHAPTER

To silence the phone while it is ringing, do

one of the following:

•Press any key on your Centro except

Send, Power/End, or the 5-way.

•Slide the Ringer switch to Sound Off

. This immediately silences all

system sounds, including the ringer.

Using voicemail

Your wireless service includes voicemail.

Keep in mind that airtime and other

charges may apply when you use voicemail

from your phone.

Setting up voicemail

1Press Phone .

2Press and hold 1 to dial your network

operator’s automated voicemail system.

3Follow the voice prompts to set up your

voicemail.

Voicemail notification

When you have a new voicemail message,

you are notified with an Alert dialog box.

•To dismiss the Alert dialog box, select

OK.

•To play the message, select Listen.

When you have messages that you have

not listened to, a Voicemail icon also

appears in the title bar of the Phone

application. You can also select this icon to

listen to your voicemail.

Listening to voicemail messages

1Press Phone .

2Press and hold 1 to dial the voicemail

system.

DID

YOU

KNOW

When you silence the ringer

while it is ringing, you can either answer the

call or let it ring through to voicemail.

TIP

To permanently dismiss the reminder, tap

the blinking bell icon that appears in the

upper-left corner of the screen. This opens the

Alert dialog box and lets you dismiss the alert.

See Viewing and using the alerts.

TIP

You can also select the Voicemail favorite

button to dial the voicemail system.

YOUR PHONE

WHAT CAN I DO WHEN I’M ON A CALL?

CHAPTER

3Enter your voicemail password using

the keyboard.

NOTE If you defined Extra Digits for the

Voicemail favorite button (see Editing a

favorite button for details), you can select

this button to enter your password.

What can I do when

I’m on a call?

When you make or receive a call, Active

Call View appears.

Use the 5-way or the stylus to select

the onscreen buttons. Here’s what the

buttons do:

TIP

You don’t need to press Option to enter

numbers, *, or # during a call.

Caller’s name

and number

Call duration

Call status

Button label

TIP

If the screen dims during a call, press any

key except Send or Power/End to restore the

screen brightness.

DID

YOU

KNOW

You can set how long the

screen stays at full brightness during phone

calls. See Optimizing power settings for

details.

Turns on the speakerphone, which

means that you and everybody

around you can hear the call. (The

caller can hear you as well.) The

advantage is that you can check

your calendar, look up contact info,

take notes, and use other features

during a call. This button is not

available when you use a headset.

Turns off the speakerphone when it

is on.

YOUR PHONE

WHAT CAN I DO WHEN I’M ON A CALL? 59

CHAPTER

Replaces the Speakerphone button

when you use a Bluetooth®

hands-free device. Select this

button to stop using the hands-free

device and switch to holding your

Centro to your ear.

Puts a call on hold, and the call

status changes to On Hold. To take

the call off hold, select this button

again.

Lets you make another call while

the first call is on hold; see Making

a second call for details. For info on

handling a second incoming call,

see Receiving a second call (call

waiting).

Opens the Dial Pad so you can use

it to dial additional numbers, such

as an extension or a response to a

voice prompt.

Dials any extra digits (such as a

password or an extension) that you

assigned to a speed-dial favorite

button. See Defining favorite

buttons for information on defining

extra digits. This button disappears

after you select it to dial the

numbers.

Mutes the microphone so that you

and the noise around you can’t be

heard on the other end. The call

status changes to Muted. When

you want to speak, be sure to

select the Mute button again.

TIP

Do you accidentally press onscreen

buttons when you’re on a call? You can disable

the screen’s touch-sensitive feature during

phone calls; see Locking your screen.

Remember: To manage an active call when

the touchscreen is disabled, use the hardware

buttons on your Centro.

YOUR PHONE

WHAT CAN I DO WHEN I’M ON A CALL?

CHAPTER

Ending a call

Do one of the following:

•Press Power/End .

•Press the button on the headset (if the

headset is attached).

Switching applications during a call

You can use your organizer apps and other

applications while you’re talking on the

phone; so go ahead and check your

calendar, or go to Memos and enter the

driving directions your caller is giving you.

You can even send text messages while

you’re on a call.

NOTE What you can’t do, however, is

make a data connection while on a call.

This means that you can’t browse the web

or send or receive email or multimedia

messages.

1(Optional) If you want to continue

talking while viewing another

application, select Speakerphone or

connect a headset (see Using a

hands-free device).

2Press Applications .

3Select the icon for the application you

want to open.

4When you’re ready to leave the app,

open another app or press Phone

to return to Active Call View.

Saving phone numbers

When you hang up a call with a number

that is not in your Contacts list, you are

prompted to add the number to your

Contacts list.

DID

YOU

KNOW

You can press Phone to toggle

between Active Call View and the Main tab in

the Phone app, so you can access other tabs,

such as Contacts and Favorites, during a call.

YOUR PHONE

WHAT CAN I DO WHEN I’M ON A CALL? 61

CHAPTER

•To create a new contact entry for this

number, select Create a New Contact,

and enter the contact’s info.

•To add this number to an existing

contact entry, select Add to a Contact.

•To decline adding this number, select

Cancel.

•To disable the Add New Number

prompt, check the Don’t ask me this

again box, and then select Cancel.

If you don’t add a number right away, follow

these steps to add it later.

1Press Phone .

2Select the Call Log tab.

3Highlight the number you want to save.

4Press Menu .

5Select Add Contact.

6Select New to create a new contact, or

select Add to add this number to an

existing contact.

7Enter the information for the entry, and

then select Done.

Making a second call

You can make a second call while your first

call is still active. You can then switch

between two independent conversations,

or you can join several calls in a

conference. See Making a conference call.

1Dial the first number and wait until the

person answers.

2Put the first call on hold by pressing

Send or selecting Hold .

3Select Add Call .

4Dial the second number.

NOTE To dial the second number, you can

use any of the methods described in

Making calls.

5When the Dial another call prompt

appears, select Ye s .

6Select Swap to switch between

the two calls.

TIP

You can turn the Add New Number prompt

on and off. In Contacts, open the Options

menu, and select Preferences. To turn this

option on, check the Ask to add unknown

phone numbers after calls box. To turn this

option off, uncheck this box.

YOUR PHONE

WHAT CAN I DO WHEN I’M ON A CALL?

CHAPTER

7To end the active call, press Power/End

Receiving a second call (call waiting)

When you are on a call, you can receive a

second call and have separate

conversations with each caller. When the

second call comes in, you hear a call

waiting tone and the Call Waiting dialog

box appears. You can do any of the

following to handle the second call:

•To place the current call on hold and

answer the new call, press Send or

select Answer.

•To send the new call to voicemail, select

Ignore.

•To send the new call to voicemail and

send the caller a text message, select

Ignore with Text.

NOTE Sending text messages to land-line

phones may not be supported.

•To hang up the current call and answer

the new call, press Power/End and

then press Send .

•To switch between the original call and

the second call you answered, select

Swap or press Send .

Making a conference call

You can join a total of five other calls in a

conference call, provided that your network

and service plan include 6-way

conferencing. Please contact your network

operator for more information.Additional

charges may apply and minutes in your

mobile account may be deducted for each

call included in the conference call.

DID

YOU

KNOW

When you hang up one call,

you can continue your conversation with the

remaining call.

YOUR PHONE

WHAT CAN I DO WHEN I’M ON A CALL? 63

CHAPTER

1While the first call is active, make a

second call.

2Select Conference . This joins you

and the two calls in a conference call.

3To add more calls to the conference,

select Hold , dial another number,

and then select Conference to add

the new call.

4To end all the calls at once, make sure

the conference is the active call, and

then press Power/End .

Forwarding all calls

You can forward all your calls to another

telephone number. You can also selectively

forward certain calls (see Forwarding calls

under certain conditions). Please check

with your network operator about

availability and pricing of forwarded calls,

as additional charges may apply.

1Press Phone .

2Press Menu .

3Select Options, and then select Call

Preferences.

TIP

If you want to hold a separate, “sidebar”

conversation with one of the people on a

conference call, you can extract that call from

the conference. Select Extract Call (the

onscreen button on the far right), and when

the list of callers appears, select the call you

want to extract. The conference call remains

on hold while you speak privately on the

extracted call.

YOUR PHONE

WHAT CAN I DO WHEN I’M ON A CALL?

CHAPTER

4Select the Forward all calls pick list.

•If the forwarding number appears in

the pick list, select the number.

•If the forwarding number does not

appear in the pick list, select Edit

Numbers, and then select New.

Enter a forwarding number, including

the area code and country code if

they are different from your mobile

phone number. Select OK.

5Select the number you just entered,

select OK, and then select OK again.

Forwarding calls under certain conditions

You can forward calls to another number

when the line is busy, a call is unanswered,

your Centro is off, or you are outside a

coverage area.

1Press Phone .

2Press Menu .

3Select Options, and then select Call

Preferences.

4Select the Forward all calls pick list and

select Off.

5Select any of the following pick lists:

When busy: Forwards calls if the phone

is busy.

Not answered: Forwards calls if you do

not answer.

TIP

After you set the number you want to

forward all your calls to, the call forwarding

icon appears in the title bar (see What are all

those icons?). We also recommend that you

call your Centro to confirm that your call

forwarding settings work properly.

TIP

To turn off forwarding for all calls, select

Off from the Forward all calls pick list.

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HOW MANY MINUTES HAVE I USED? 65

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Off/No service: Forwards calls when

your Centro is not connected to a

mobile network.

6If the forwarding number appears in the

pick list, select the number. If the

forwarding number does not appear in

the pick list, select Edit Numbers and

then select New. Enter a forwarding

number, and select OK. Select the

number you just entered.

7Select OK, and then select OK again.

How many minutes

have I used?

1Press Phone .

2Select the Call Log tab.

3Press Menu .

4Select To t a l s from the Record menu.

5(Optional) To reset the counters to zero,

select Reset Counters.

6Select Done.

Entering names and

phone numbers

Contacts is the application in which you

enter information about the people you

want to stay in contact with. You can get to

this info from the Phone application, to dial

phone numbers and create favorites, and

from the Messaging and email

applications, to send messages. When you

YOUR PHONE

ENTERING NAMES AND PHONE NUMBERS

CHAPTER

create a contact, you can also assign a

photo and ringtone ID to that contact, so

you know when they call you.

Adding a contact

1Press Phone .

2Select the Contacts tab.

3Press Menu .

4Select New Contact from the Record

menu.

5Use the 5-way to move between

fields as you enter info.

6Do any of the following:

Add a caller ID photo: Select the

Picture box. (See Assigning a caller ID

photo for more info.)

Add a caller ID ringtone: Select the

Ringtone pick list. (See Assigning a

caller ID ringtone for more info.)

Insert a pause when dialing a

number: Enter a comma ( , ) between

digits in a phone number to insert a

one-second pause. To add a two-second

pause, enter a p.

Display a number pad that waits for

you to enter a number: Enter a w

between digits in a phone number,

where you want the prompt to appear.

When the number is dialed, the Extra

Digits button appears in the active call

screen. When you select this button,

the digits following the w are

automatically dialed.

For example, you can use this option if

you want a number pad to automatically

appear so that you can enter your

voicemail password.

DID

YOU

KNOW

If you add a symbol at the

beginning of a contact’s last name, such as

#Smith, the contact appears at the top of your

contact list.

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ENTERING NAMES AND PHONE NUMBERS 67

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Place the entry in a category or mark

it private: Select Details. (See Working

with private entries for more info.)

Add a note to an entry: Select Note

Display additional fields for this

contact: Select Plus .

7After you enter all the information,

select Done.

Viewing or changing contact information

1Press Phone .

2Select the Contacts tab.

3Begin entering one of the following for

the contact you want to view or edit:

•First name (JOH for John)

•Last name (SMI for Smith)

•First initial and last name (JSM for

John Smith)

4Select the name of the entry you want

to open.

5Select Edit, make changes to the entry

as necessary, and then select Done.

Getting directions to a contact’s address

If you have a data plan, you can get

directions to a contact’s address from

Google Maps.

NOTE Google Maps may not yet be

supported in all countries, but check

frequently—new countries are added all

the time.

1Press Phone .

2Select the Contacts tab.

3Begin entering one of the following for

the contact you want to view or edit:

•First name (JOH for John)

•Last name (SMI for Smith)

•First initial and last name (JSM for

John Smith)

TIP

Import contacts from your SIM card

quickly and easily. In the Contacts list, press

Menu and then select Import from SIM from

the Record menu.

TIP

To edit the entries on your SIM card, you

must either import them into Contacts or

press Applications, select SIM Book, and

edit them in the phone book on your SIM card.

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ENTERING NAMES AND PHONE NUMBERS

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•First few letters of first and last name

(SM AN for Smilla Anderson)

4Select the name of the entry you want

to open.

5Select Map, and wait for Google Maps

to locate matching items.

•Select an item, and select To to

request directions to this location.

•In the From location field, enter or

select your starting location, and then

select OK. When the route summary

appears, select OK to view the first

step in the directions.

•Tap the forward and back

buttons at the bottom of the screen to

view the next or previous step in the

directions.

6Select Map, and wait for Google Maps

to locate matching items.

•Select an item, and select From to

request directions from this location.

•In the To location field, enter or select

your destination, and then select OK.

When the route summary appears,

select OK to view the first step in the

directions.

•Tap the forward and back

buttons at the bottom of the screen to

view the next and previous steps in

the directions.

Assigning a caller ID photo

1Press Phone .

2Select the Contacts tab.

3Open the contact you want to add the

photo to (see Viewing or changing

contact information).

4Select Edit.

5Select the Picture box and do one of

the following:

DID

YOU

KNOW

If no address has been

entered for the contact, the Map button does

not appear.

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ENTERING NAMES AND PHONE NUMBERS 69

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•Select Camera, take a photo, and

then press Center to add the

photo to this contact.

•Select Photos and select an existing

photo that you want to assign to this

contact.

6Select Done.

Assigning a caller ID ringtone

Caller ID ringtones can let you know who is

calling before you even look at your Centro.

This is a great way to identify calls from

important people in your life and to screen

calls that you’d prefer not to answer.

1Press Phone .

2Select the Contacts tab.

3To open the contact entry for editing,

select the name of the contact to whom

you want to give a caller ID ringtone

(see Viewing or changing contact

information).

4Select Edit.

5Select the Ringtone pick list and select

a tone for this contact entry.

6Select Done.

DID

YOU

KNOW

If you assign pictures to your

contacts in Microsoft Outlook or

Palm®Desktop software and you install the

desktop software from the Palm Software

Installation CD, the pictures are automatically

added to your contact entries on your Centro

when you sync. If you use third-party

synchronization software, picture sync may

not be supported. Check with the software

developer for information.

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Customizing Contacts

1Press Phone .

2Select the Contacts tab.

3Press Menu .

4Select Options, and then select

Preferences.

5Set any of the following options:

Remember Last Category: Sets

whether Contacts opens to the last

category you selected.

Show SIM Phonebook: Sets whether

SIM Phonebook appears as an option in

the category pick list. When you check

this box, you can view entries in the

phone book on your SIM card.

Ask to add unknown phone numbers

after calls: Sets whether you are

prompted to add phone numbers that

are not in your Contacts list after a call.

You can add unknown numbers to an

existing contact or create a new contact

entry.

List By: Sets whether the Contacts list

is sorted by last name or company

name.

Deleting a contact

1Select the Contacts tab.

2Highlight the contact you want to

delete.

3Press Menu .

4Select Delete Contact from the Record

menu, and then select OK.

Creating a business card for beaming

1Create a new contact and enter your

own business card info.

2Open the contact entry containing your

business card info.

3Press Menu .

4Select Business Card on the Record

menu.

TIP

You can assign a ringtone to an entire

category of contacts. For example, use a

special ringtone for categories such as Family,

Work, or Golf Buddies. In the Contacts list,

select the category pick list in the upper-left

corner and select Edit Categories. Select the

category, and then select Edit. Select the

ringtone on the Edit Category screen.

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DEFINING FAVORITE BUTTONS 71

CHAPTER

Viewing your SIM Phonebook

1Press Phone .

2Select the Contacts tab.

3Press Menu .

4Select Options, and then select

Preferences.

5Make sure the Show SIM Phonebook

box is checked.

6Select OK.

7In the Contacts list, select the category

pick list at the top of the screen and

select SIM Phonebook.

Defining favorite

buttons

You can set an unlimited number of favorite

buttons for quick access to the following

common tasks:

•Dialing a phone number (speed-dial)

•Opening an application

•Accessing a web page

•Addressing a message (text, MMS, or

email)

•Accessing voicemail (preset on your

Centro)

TIP

After you create your business card, you

can beam it to another device with an IR

port—provided the device supports beaming

with Palm OS® devices. Go to Contacts or to

the Main tab in the Phone application, open

the Record menu, and then select Beam

Business Card.

TIP

If you imported contacts from your SIM

card to Contacts, you may want to uncheck

the Show SIM Phonebook box to avoid

seeing duplicate entries.

TIP

Need to copy a contact to your phone

book on your SIM card? In Contacts, select

the contact you want to copy, open the

Record menu, and then select Export to

SIM.

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Creating a speed-dial favorite button

1Press Phone .

2Select the Favorites tab.

3Press Menu .

4Select New Favorite on the Record

menu.

5Enter a label for the favorite:

•If the entry is for an existing contact,

select Lookup. Enter the last name of

the contact. When the name appears,

select the phone number you want.

Select Add.

•If the entry is for a new contact, enter

the label, press Down , and enter

the number.

You can define additional digits to dial,

such as a password or extension.

Insert a pause when dialing a number:

•Enter a comma ( , ) between digits in

a phone number to insert a

one-second pause.

•To add a two-second pause, enter a p.

•To enter a pause for user input, enter

a w followed by the extra digits you

DID

YOU

KNOW

If you’re upgrading from a

Centro 600/650/680/700p/755p, most of your

favorites should transfer from your old Centro

along with your other info. However, you may

need to rearrange the order in which your

favorites appear by opening the Record menu

and then selecting Organize Favorites. For

more info about upgrading, see Upgrading

from another PalmOS® by ACCESS device.

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DEFINING FAVORITE BUTTONS 73

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want to dial. To dial these numbers,

select the Extra Digits button that

appears in Active Call View (see What

can I do when I’m on a call?).

6(Optional) Enter a Quick Key.

7Select OK.

Creating other types of favorite buttons

1Press Phone .

2Select the Favorites tab.

3Press Menu .

4Select New Favorite on the Record

menu.

5Select the Ty p e pick list and select

Application, Message, Email, or Web

Link.

6Enter a label for the favorite and enter

any other necessary information on

the screen.

7(Optional) Enter a Quick Key.

8Select OK.

Editing a favorite button

1Press Phone .

2Select the Favorites tab.

3Highlight the favorite button you want to

edit.

4Press Menu .

5Select Edit Favorite on the Record

menu.

6After you make your changes, select

OK.

KEY

TERM

Quick Key A letter that you can

press and hold to activate a favorite from any

tab in the Phone app. For example, create a

speed-dial button for your mother’s number

and enter the letter M for “Mom” as the

Quick Key. Then when you want to call her, go

to the Phone app and press and hold M. Your

Centro dials the number.

DID

YOU

KNOW

You can assign a special

ringtone for a contact. See Assigning a caller

ID ringtone for details.

TIP

When creating a Message or Email

favorite, you can enter multiple addresses;

simply separate each address with a comma.

This is an easy way to send messages to a

group of people.

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Deleting a favorite button

1Press Phone .

2Select the Favorites tab.

3Highlight the favorite button you want to

delete.

4Press Menu .

5Select Edit Favorite on the Record

menu.

6Select Delete.

7Select OK.

Using a hands-free

device

If you need to use your phone while driving

and this is safe and permitted in your area,

use a phone headset (a wired headset is

included with your Centro) or car kit (sold

separately) for hands-free operation. Using

a hands-free device also makes it easy to

check your calendar, look up contact info,

take notes, and use other features during a

call. You can also listen to stereo music or

audio on your stereo headset or car

speakers.

In addition to the headset included with

your Centro, your Centro is compatible

with the following types of hands-free

devices that are sold separately:

•Most wired headsets and car kits with a

2.5mm connector (3-pin or 4-pin)

•Wireless headsets and car kits enabled

with Bluetooth® 1.1 or 1.2 wireless

technology

TIP

To arrange your favorites, open the Record

menu and select Organize Favorites.

Highlight the favorite you want to move, and

then press and hold Option + Up or Down to

move the button to another position. Select

Done.

TIP

Some favorites, such as voicemail, cannot

be deleted. If a favorite can’t be deleted, the

Delete button does not appear on the screen.

TIP

The headset designed for Centro 180/270/

300 is not compatible with your Centro.

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Check the specifications for your

hands-free device to confirm compatibility.

When in doubt, ask the manufacturer if the

product is compatible with your Centro. To

view a list of compatible Bluetooth

hands-free devices, go to go.palm.com/

centro-gsm/.

Connecting to a Bluetooth® hands-free

device

Once you set up a partnership with a

Bluetooth hands-free device, you can

communicate with that device whenever it

is turned on and within range. Bluetooth

range is up to 9.144 meters in optimum

environmental conditions. Performance

and range may be reduced by physical

obstacles, radio interference from nearby

electronic equipment, and other factors.

BEFORE YOU BEGIN Prepare your

hands-free device to accept a Bluetooth

connection. See the documentation that

came with your hands-free device for

instructions.

1Press Applications and select

Bluetooth or tap the Bluetooth

icon in the title bar.

2Select Bluetooth On.

NOTE The Bluetooth icon changes from

gray to blue to let you know that Bluetooth

technology is turned on.

TIP

To listen to music in stereo, you can

purchase the Palm 2-in-1 Stereo Headset. If

you want to use a stereo headset with a

3.5mm connector, you need to purchase a

stereo adapter. Visit go.palm.com/centro-gsm/

for more info on audio accessories.

KEY

TERM

Partnership Two devices—for

example, your Centro and a hands-free

device—that can connect because each

device finds the same passkey on the other

device. Once you form a partnership with a

device, you don’t need to enter a passkey to

connect with that device again. Partnership is

also known as paired relationship, pairing,

trusted device, and trusted pair.

TIP

If you hear a headset buzz or experience

poor microphone performance, your headset

may be incompatible with your Centro.

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3(Optional) Enter a device name that

identifies your Centro when it is

discovered by other Bluetooth devices.

NOTE Use the same device name for all

your Bluetooth connections. If you change

the device name, you need to recreate any

partnerships you have already created.

4Select Setup Devices.

5Select Hands-free Setup.

6Follow the onscreen instructions to

create a partnership with the specific

hands-free device. When prompted,

enter a passkey.

IMPORTANT Some hands-free devices

have a predefined passkey. If your device

has a predefined passkey, you can find it in

the documentation for that device. Other

devices provide a screen where you enter

a passkey that you make up. In either case,

you must use the same passkey on both

your Centro and your hands-free device.

We recommend that, where possible, you

make up a passkey of 16 alphanumeric

characters (letters and numerals only) to

improve the security of your Centro. The

longer the passkey, the more difficult it is

for the passkey to be deciphered.

7After you finish setting up the device,

select Done to return to Trusted

Devices View.

NOTE For some car kits, you need to

initiate a Bluetooth connection from your

Centro to complete the partnership

process. To do this, highlight the car kit in

Trusted Devices View, press Menu ,

and then select Connect.

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8(Optional) Enable advanced hands-free

features by pressing the multifunction

button (MFB) on the hands-free device.

You can tell that the connection is

successful when you see a light-blue

headset icon in the title bar of the Phone

application. You can now use your Centro

with the Bluetooth hands-free device.

Using a Bluetooth hands-free device

After you create a partnership with your

Bluetooth hands-free device and you turn it

on within range (up to 9.144 meters), the

Centro automatically routes all calls to the

hands-free device instead of to the

earpiece on your Centro. When a call

comes in, your Centro rings and the

hands-free device beeps. Even if you

answer the call on your Centro, the call

goes to the hands-free device. If you prefer

to route calls to the earpiece on your

Centro, you can change the settings on

your Centro to do this; see Customizing

advanced settings for your hands-free

device for details.

The features of your hands-free device vary

by model. Check the documentation for

your hands-free device for details about

these features. Your Centro can support

the following actions, provided that your

hands-free device also supports them:

•Dial a call

•Answer an incoming call

•Hang up a call and answer a call-waiting

call

•Place a call on hold and answer a

call-waiting call

•Hang up a single call

•Transfer an outgoing call from the

earpiece on your Centro to the

hands-free device

•Ignore an incoming call

TIP

If you’re using a Bluetooth hands-free

device and you want to return to the earpiece

or a wired headset during a call, select Cancel

Bluetooth in Active Call View. To return the

call to the hands-free device, open the

Options menu and select Connect

Bluetooth.

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CUSTOMIZING PHONE SETTINGS

CHAPTER

•Redial the last number you called from

the hands-free device

Customizing advanced settings for your

hands-free device

You can set whether your hands-free

device automatically answers calls,

provided the device supports this feature.

1Press Applications and select

Prefs .

2Select Hands-free.

3Do one of the following:

To send all calls to your hands-free

device: Check the Always route calls

to handsfree box. Select the Auto

answer pick list and select whether you

want your hands-free device to

automatically answer incoming calls and

how quickly it answers.

To choose between the earpiece on

your Centro and your hands-free

device on a call-by-call basis: Uncheck

the Always route calls to handsfree

box. When the phone rings, you can

answer the call with your hands-free

device by pressing the multifunction

button on your hands-free device, or you

can answer the call with the earpiece on

your Centro by using the controls on

your Centro (see Receiving calls).

4Select Done.

Customizing phone

settings

DID

YOU

KNOW

If you have more than one

Bluetooth hands-free device, the last one you

connected to becomes the active device. To

switch between devices, turn off the active

device before you try to connect to the other

device.

DID

YOU

KNOW

You can download any

compatible ringtone directly to your Centro

(see Downloading files from a web page). You

can also download ringtones to your computer

and then email them to your Centro.

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Selecting ringtones

You can set various tones for various types

of incoming calls.

1Press Phone .

2Press Menu .

3Select Options, and then select Sound

Preferences.

4Select the Application pick list and

select Ring Tones.

5Select the Volume pick list and select

the volume level.

6Select the Vibrate pick list and select

when you want your Centro to vibrate

for an incoming call.

7(Optional) Uncheck the Escalate ring

tone volume box if you do not want the

ring to play softly and then increase to

full volume the longer it rings.

8Select a ringtone from the pick list to

identify each of the following:

Known Caller: An incoming call from

someone in your Contacts or Favorites.

Unknown Caller: An incoming call from

someone identified by caller ID who is

not in your Contacts or Favorites. This

includes callers who have blocked their

caller ID.

Roaming: A special tone for incoming

calls when you’re outside your home

mobile network. This tone overrides all

other ringtones, unless you select No

Sound.

9Select Done.

Creating and managing ringtones

You can also record sounds and use them

as ringtones.

1Press Phone .

2Press Menu .

DID

YOU

KNOW

You can assign a ringtone to a

contact or to an entire category of contacts.

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CUSTOMIZING PHONE SETTINGS

CHAPTER

3Select Options, and then select Sound

Preferences.

4Select Manage.

5Do one of the following:

•To record a sound, select New.

•To play a sound, select it with the

5-way .

•To delete a sound, highlight it and

press Backspace .

•To send a sound, highlight it and

select Send.

6Select Done twice.

Selecting Phone alert tones

You can set various tones for various types

of alerts.

1Press Phone .

2Press Menu .

3Select Options, and then select Sound

Preferences.

4Select the Application pick list and

select Phone Alerts.

5Select the Volume pick list and select

the volume level.

6Select the Vibrate pick list and select

when you want your Centro to vibrate

for a phone alert.

7Select an alert tone from the pick list for

each of the following:

Voicemail Alert: Plays when you have

new voicemail.

Coverage in/out: Plays when you move

into or out of a coverage area.

8Select Done.

Adjusting the call volume

While a call is in progress, press the

Volume button on the side of your Centro

to adjust the call volume.

TIP

You can also create a new sound by

selecting New in Sound & Alerts Preferences.

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•To increase the volume, press the upper

half of the Volume button.

•To decrease the volume, press the

lower half of the Volume button.

Adjusting ringer volume

When a call is not in progress and music is

not playing, press the Volum e button on

the side of your Centro to adjust the ringer

volume, and then press the Side button to

confirm your selection.

Customizing the Main tab in the Phone

application

Phone Display Options let you customize

the appearance and entry mode of the

Main tab in the Phone application.

1Press Phone .

2Press Menu .

3Select Options, and then select Phone

Display Options.

4Set any of the following options:

Wallpaper: Sets the wallpaper that

appears on the Main tab in the Phone

application. To change the wallpaper,

select the thumbnail image and then

select an image to use as wallpaper.

Fade: Adjusts the intensity level of the

wallpaper image.

Ty p i n g … : Sets whether typing in the

Main tab in the Phone app displays the

Dial Pad and enters numbers you want

to dial, or whether it displays the

Contacts tab and starts a contacts

search.

Volume

Side button

DID

YOU

KNOW

You can also set the

background for Agenda View in Calendar. See

Customizing display options for your calendar

for details.

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CUSTOMIZING PHONE SETTINGS

CHAPTER

Show Calendar event: Sets whether

the current event from the Calendar

application appears in the Main tab in

the Phone app. When this option is

enabled, you can then select this event

to jump to the Calendar app.

Default View: Sets the tab that appears

when you press Phone .

5Select OK.

Setting your dialing preferences

Dialing preferences let you assign a prefix

to your phone numbers. For example, you

can automatically dial a 1 before all 10-digit

phone numbers. You can add a different

prefix based on the length of the phone

number.

1Press Phone .

2Press Menu .

3Select Options, and then select Dial

Preferences.

4Set any of the following options:

Dialing from North America: Formats

phone numbers using North American

conventions (XXX-XXX-XXXX).

Always dial +1 in front of the area

code: Adds a +1 in front of 10-digit

phone numbers. This option is available

only when Dialing from North America

is enabled.

To 7 digit numbers: Adds a prefix to

7-digit numbers. For example, enter

your own area code to automatically add

your area code when you dial local

numbers.

TIP

If you select the Typing starts contacts

search option, you can still enter a phone

number from the Main tab in the Phone app. If

you start typing digit keys that can be a phone

number, the device automatically switches to

the Dial Pad and looks for the phone number.

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To (6), (5), (4), digit numbers: Adds a

prefix to numbers that are only six, five,

or four numerals long. For example, if all

the phone numbers in your office have

the 408 area code and a 555 exchange,

followed by a 4-digit extension, select 4

and enter the prefix 408555. To call a

colleague, simply dial your colleague’s

4-digit extension; your Centro

automatically dials the rest and makes

the call. You can also create contact

entries with just the extension number

and then dial the number from your

Contacts list.

5Select OK.

Manually selecting the wireless network

You may be able to search for other

wireless network services in your current

location.

1Press Phone .

2Press Menu .

3From the Options menu, select Select

Network.

4Select another network, if available.

5Select OK.

Using TTY

A TTY (also known as TDD or text

telephone) is a telecommunications device

that allows people who are deaf or hard of

hearing, or who have speech or language

disabilities, to communicate by telephone.

Your Centro is compatible with select TTY

devices. You can connect a TTY/TDD

machine to your Centro through the

headset jack, but you cannot use your

headset jack with a headset while this

mode is enabled. Please check with the

manufacturer of your TTY device for

connectivity information and to ensure that

the TTY device supports digital wireless

transmission.

To use TTY, you may need to make

additional arrangements with your network

operator. Please contact your network

operator’s customer service department

for more information.

1Press Phone .

2Select the Dial Pad tab.

3Enter #*889 (TTY).

4Press Send .

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WHAT ARE ALL THOSE ICONS?

CHAPTER

5When a message appears indicating

that TTY is enabled, select OK. To

disable TTY, repeat these steps.

What are all those

icons?

You can monitor the status of several items

using icons in the title bar in the Phone

application:

TIP

A red T appears at the top of the Phone

screen to indicate that TTY is enabled.

Service Your phone is on and you are in a

coverage area. If you are outside

a coverage area, No Service

appears instead. When you turn

off your phone, Phone Off

appears.

Call forwarding is active.

Your phone is on. The bars

display the signal strength. The

stronger the signal, the more

bars that appear. If you are

outside a coverage area, no bars

appear.

Your phone is on and a GPRS or

EDGE network is within range,

but you are not actively

transmitting data. You can still

make and receive calls.

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CHAPTER

Your phone is on and a GPRS or

EDGE data connection is active.

You may not be able to receive

calls when you are actively

transmitting data. If you make a

call, the data transmission is

automatically interrupted, and

you must manually resume the

data connection when you end

the call.

You have new voicemail

messages. You can select this

icon to retrieve your messages.

You have a new alert, such as a

Calendar alarm or a new text

message. To view the alert,

press and hold Center or

select the icon. See Viewing and

using the alerts.

The Bluetooth wireless

technology icon appears in gray

when this feature is off, in blue

when this feature is on, and in

reverse blue when your Centro is

communicating with another

Bluetooth device.

This icon replaces the Bluetooth

icon when your Centro is

connected to a Bluetooth

hands-free device. This icon

appears in dark blue when a call

is in progress and in light blue

when a call is not in progress.

This icon replaces the Bluetooth

icon when your Centro is

connected to your computer

using a dial-up networking (DUN)

connection. See Connecting your

computer to the Internet through

your Centro™.

Your battery is partially drained.

When the battery drains to 20%

of its capacity, the icon changes

from blue to red. At 10% of its

capacity, you begin to receive

warning messages, and at 5% of

its capacity, the Centro beeps (if

the Ringer switch is set to Sound

On) and the icon changes from

red to clear.

YOUR PHONE

WHAT ARE ALL THOSE ICONS?

CHAPTER

Your battery is being charged.

The lightning bolt turns from red

to green when the battery is fully

charged and your Centro remains

connected to the charger.

Your battery is fully charged and

your Centro is not connected to

the charger.

You have new text or multimedia

messages. The number next to

the icon indicates the number of

unread messages in your Inbox.

You can select this icon to

retrieve your messages.

You have new email messages.

The number next to the icon

indicates the number of unread

messages in your Inbox. If you

set up multiple email accounts

on your Centro, this number

reflects only the account that you

most recently accessed. You can

select this icon to retrieve your

messages.

KEY

TERM

GPRS (General Packet Radio

Service) A mobile connectivity technology

that provides persistent data connections.

(Additional charges may apply.)

KEY

TERM

EDGE (Enhanced Data rate for GSM

Evolution) An enhanced version of GPRS

that delivers data speeds that are up to three

times faster than standard GPRS connections.

(Additional charges may apply.)

DID

YOU

KNOW

You can tap the Bluetooth

icon to quickly turn Bluetooth wireless

features on and off.

TIP

To display the remaining battery power,

tap the battery icon at the top of the screen.

CHAPTER

Your email and other

messages

You already know how efficient email and messaging are for

staying in touch. Now your Palm®Centro™ smartphone brings

you a new level of convenience: email on the go. Enjoy the

ease and speed of communicating with friends, family, and

colleagues anywhere you can access your data network. You

can send and receive attachments as well. And keep the

Messaging app in mind for when you need to send a short text

message to a mobile phone number—especially handy when

you’re in a meeting that’s running late.

Benefits

•Access email on the go

•Send and receive photos, sound

files, Word and Excel files, and

•Save messages from your

computer to view at a convenient

time

In this chapter

Your email application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

YOUR EMAIL AND OTHER MESSAGES

YOUR EMAIL APPLICATION 89

CHAPTER

Your email application

Your Centro includes the VersaMail®

application (called Email in Applications

view). You can also access web-based

email, like Yahoo! Mail or Hotmail, from the

web browser on your Centro.

NOTE You must activate data services on

your network operator account before you

can use email on your Centro.

You can use the VersaMail application to do

all of the following:

•Access an email account that’s set up

on your Mac computer.

•Check fee-based Internet mail, such as

Yahoo! Mail Plus.

•Access email from an existing account

without extra software or account

sign-up.

•Access Contacts on your device to

address email messages.

•Access email from up to eight email

accounts.

•Work with email messages when you’re

not connected to the Internet (for

example, when you’re on a plane).

•Access your corporate directory to

address email messages.

•Sync your email and organizer info with

your company’s Exchange server (using

Microsoft Exchange ActiveSync®).

•Push your email and organizer

information from your company’s

Exchange server using Microsoft

Exchange ActiveSync.

KEY

TERM

Email provider The service you

use to send and receive email. Your email

provider’s name appears between the @

symbol and the dot in your email address.

Gmail, for example, is an email provider; so

are AOL and Earthlink.

KEY

TERM

Email application It’s not an email

provider, but an application on your Centro,

that gives you a way to view and manage

email. An email application just transfers

messages from an account that you have

already set up with a provider.

YOUR EMAIL AND OTHER MESSAGES

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•Sync your mail with your company’s

Domino server.

•Use Secure Sockets Layer (SSL) while

sending and receiving messages.

The VersaMail®

application

Before you can use VersaMail, you need to

enter your email account settings. If you

have multiple email accounts, you must

enter settings for each email account.

After you enter your email account

settings, see the User Guide for the

VersaMail Application on the Palm

Software Installation CD for info on

sending and receiving messages and

customizing your VersaMail settings.

How do I get started?

1If either of the following is true, read the

User Guide for the VersaMail

Application on the Palm Software

Installation CD:

•You used the VersaMail application on

your previous Palm OS® device, and

you want to transfer those settings to

your Centro.

•You plan to use VersaMail to access

an email account on a Microsoft

Exchange ActiveSync server, a Lotus

Notes server, or a Microsoft MAPI

server.

2If your email provider is listed in the

following table, skip to Setting up

VersaMail to work with common

providers.

Australia: Bigpond Mail and OptusNet.

Belgium: Scarlet, Skynet, Swing, and

Tiscali Belgium.

Brazil: UOL.

Canada: Rogers High Speed and

Sympatico.

Denmark: Cybercity, Sonofon, TDC, and

Tiscali.

Finland: TeliaSonera.

France: 9 Telecom, Cegetel,

Club-Internet, Free, Freesurf, La Poste,

YOUR EMAIL AND OTHER MESSAGES

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CHAPTER

Noos, Orange, SFR.net, Tele2, Tiscali,

Wanadoo, and yahoo!.

Germany: debitel E-Mail, E-Plus imail,

Freenet Email-Office, GMX eMail,

T-online eMail, Vodafone eMail, and

Web.de E-Mail.

Hong Kong: 1O1O,

3-DUALBAND-Netvigator (IMS), and

One2Free.

Ireland: o2 Ireland and Vodafone

Ireland.

Italy: interfree, kataweb, libero, Tim,

tin.It, and Tiscali.

Malaysia: Jaring and Maxis Net.

Mexico: Mensaje Telcel and yahoo!.

Netherlands: @Home, Chello, Het Net,

Planet Internet, Tiscali, Wanadoo,

XS4ALL, and Zonnet.

New Zealand: Vodafone NZ.

Norway: Telenor and Netcom.

Philippines: GlobeQuest and Pacific

Internet - PH.

Singapore: Pacific Internet, Singnet,

and StarHub.

Spain: Movistar, Telefonica, Terra.es,

Vodafone, and Wanadoo.

Sweden: Bredbandsbolaget, Chello,

Com Hem, Tele2, TeliaSonera Mail,

Vodafone Euromail, and yahoo!.

Switzerland: Bluewin, GMX, green.ch,

Orange, Sunrise (my), Sunrise Freesurf,

SwissOnline, Tiscali, and yahoo!.

Taiwan: HiNet Umail.

Thailand: AIS Mail.

United Kingdom: Blueyonder, BT

Internet, BT Openworld, BT Yahoo!,

Clara.net, Demon, Freeserve, Lycos,

NTL, O2, Orange, Pipex, Tiscali, UK

Online, Virgin, Vodafone, Wanadoo, and

yahoo!.

United States: AOL, Apple.Mac, AT&T

Worldnet, Bell South, Cablevision,

Charter, Comcast, CompuServe,

EarthLink, Gmail, Mail.com, NetZero,

Speakeasy, Verizon DSL, and Yahoo!.

YOUR EMAIL AND OTHER MESSAGES

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CHAPTER

3If your email provider’s name is not

listed, you need to obtain the following

info from your system administrator or

ISP, and then skip to Setting up

VersaMail to work with other providers:

•Mail protocol: POP, IMAP, or Outlook

Mail (EAS)

•Incoming and outgoing mail server

names, such as mail.myisp.com

•Incoming and outgoing mail server

port numbers, such as 110 (incoming

POP), 143 (incoming IMAP), or 25

(outgoing POP or IMAP)

•(If necessary) Security settings: APOP,

ESMTP, SSL

Setting up VersaMail to work with

common providers

1Press Applications and select

Email .

2If this is the first time you are setting up

VersaMail, you are asked if you want to

continue with account setup after you

open the application. Select Continue

and go to step 5.

3Press Menu .

4Select Accounts, and then select

Account Setup.

5Select New.

6Enter the email address for your email

account. Your email address includes

your username, which usually appears

before the @ symbol in your email

address.

7In the Password field, enter your email

account password.

YOUR EMAIL AND OTHER MESSAGES

THE VERSAMAIL® APPLICATION 93

CHAPTER

8If the VersaMail application can obtain

your email account settings based on

your username and password, the Next

button changes to Done. Select Done.

NOTE If the Next button does not change

to Done, you need to follow the next

procedure, Setting up VersaMail to work

with other providers.

Setting up VersaMail to work with other

providers

1Press Applications and select

Email .

2If this is the first time you are setting up

VersaMail, you are asked if you want to

continue with account setup after you

open the application. Select Continue

and go to step 5.

IMPORTANT Do not select HotSync on

this screen. Doing so may prevent the

VersaMail application from working

correctly.

3Press Menu .

4Select Accounts, and then select

Account Setup.

5Select New.

6Enter the email address for your email

account. Your email address includes

your username, which usually appears

before the @ symbol in your email

address.

TIP

To enter settings for another email

account, open the Accounts menu and select

Account Setup.

YOUR EMAIL AND OTHER MESSAGES

THE VERSAMAIL® APPLICATION

CHAPTER

7In the Password field, enter your email

account password.

8 Select Next.

9Select the Mail Type pick list, and then

select POP, IMAP, or Outlook Mail

(EAS) (based on the info you received

from your system administrator or ISP).

10 Enter the username you use to access

your email.

11 Enter the names of your incoming and

outgoing mail servers.

12 Do one of the following:

Finish setup: Select Done to finish the

setup and go to the Inbox of the

account you set up, where you can

begin getting and sending email.

TIP

Your username can be either the part of

your email address appearing before the @

symbol or your entire email address. Check

with your email provider if you are not sure

what username to enter.

DID

YOU

KNOW

Your incoming mail server is

also called your POP, IMAP, or Outlook Mail

(EAS) server; your outgoing mail server is also

called your SMTP server.

YOUR EMAIL AND OTHER MESSAGES

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CHAPTER

Test settings (POP and EAS accounts

only): Select Test Settings to test

settings for this account.

Set additional mail options: If your

system administrator or ISP provided

port numbers or security settings,

select Advanced, and then enter those

settings.

13 Select Done.

Creating and sending messages

1From the Inbox, select New.

2Begin entering one of the following for

the addressee:

•Email address

•First name

•Last name

3Enter the subject and message text.

4Select one of the following:

Send: Connects and sends all

messages immediately. If the message

cannot be sent for any reason, the

message is stored in your Outbox.

Outbox: Puts the message in the

Outbox to send later.

Drafts: Saves the message so you can

continue working on it at another time.

TIP

You can also select Advanced to set more

options for incoming and outgoing messages.

DID

YOU

KNOW

Advanced settings include the

Reset Advanced Settings button. You can

select this button to reset your advanced

settings to their initial state. This is useful

when you want to restore your initial settings

but you can’t remember what they were.

TIP

If you enter address info that matches one

or more of your contacts, VersaMail displays

the matching contacts. To accept a

suggestion, select the correct contact. To

send to a different address, keep entering the

email address or name.

TIP

To move between fields, press Up or

Down on the 5-way.

YOUR EMAIL AND OTHER MESSAGES

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CHAPTER

Adding attachments to your messages

You can attach several types of files to your

email messages.

Attaching photos and videos

1Create the message to which you want

to attach the photo or video.

2On the New Message screen, select

the red paper clip icon in the

upper-right corner.

3From the Ty p e pick list, select Photo/

Video.

4On the Select Media screen, select the

Album pick list to go to the album

containing the photo or video you want,

and then check the box to the left of the

photo or video.

5Select Done.

DID

YOU

KNOW

VersaMail makes up to five

attempts to send a message; if it is still not

successful, an alert message appears and you

must try to manually send the message again.

TIP

To remove an attachment, select the file in

the Attachments box, and then select

Delete.

TIP

To attach more than one file to a message,

repeat steps 3 and 4.

YOUR EMAIL AND OTHER MESSAGES

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Attaching ringtones

1Create the message to which you want

to attach the ringtone.

2On the New Message screen, select

the red paper clip icon in the

upper-right corner.

3From the Ty p e pick list, select Sounds.

4Select the ringtone you want, and then

select Insert.

5Select Done.

Attaching Word, Excel, PowerPoint, and

PDF files

1Create the message to which you want

to attach the file.

2On the New Message screen, select

the red paper clip icon in the

upper-right corner.

3From the Ty p e pick list, select

Documents.

4Select the file you want on the

Documents screen.

5Select Done.

Attaching other types of files

1Create the message to which you want

to attach the item.

2On the New Message screen, select

the red paper clip icon in the

upper-right corner.

3From the Ty p e pick list, select the type

of file to attach—for example, Address,

Appointment, or Memo/Text.

4Select the item you want from the list in

the Ty p e box.

5Select Done.

Receiving and viewing messages

1From any mailbox, select Get or Get &

Send.

2From the Inbox, select the message you

want to view.

TIP

Ringtones that are copy-protected appear

in the Sounds application with a lock icon. You

can use these ringtones on your phone, but

you cannot send them as attachments.

YOUR EMAIL AND OTHER MESSAGES

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CHAPTER

3If a large incoming message is

truncated, select More .

4Select Done.

Replying to or forwarding messages

When you respond to messages, you can

select whether to include the original text

(see Customizing your email settings).

1From the Inbox or another folder, open

the message you want to respond to.

2In Message View, select Reply. Select

whether to reply to just the sender or to

reply to both the sender and all

addressees on the message.

3Enter your reply.

4Select Send.

TIP

A circular arrow in the lower-right corner of

the Inbox revolves to indicate background

activity, such as downloading messages.

TIP

When viewing a message, tap the scroll

arrows at the top of the screen to view the

previous or next message.

DID

YOU

KNOW

The VersaMail application

sends all messages as plain text only, with all

HTML tags stripped, even if you are

forwarding or replying to a message that was

originally received as HTML.

YOUR EMAIL AND OTHER MESSAGES

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CHAPTER

Viewing attachments

There are a number of attachment types

you can open with the built-in software

on your Centro (for example, Microsoft

Word, Excel, PowerPoint, and PDF files;

ringtones; and photos).

1From any folder, open the message with

the attachment you want to view.

Messages with downloaded

attachments appear with a paper clip

icon to the left of the message icon.

2Select the attachment name at the

bottom of the message screen to view

it in the default viewer on your Centro.

3When you finish with the attachment,

select Done to return to the

Attachments dialog box.

NOTE If there is no Done button, press

Applications and select Email to

return to the account’s Inbox.

Managing your messages

The status icons that appear near the

messages in your Inbox indicate the

following:

TIP

If an attachment is not downloaded

because it is larger than your maximum

message size, the paper clip icon does not

appear, and the attachment is not displayed at

the bottom of the message screen. Select

More to download and display any

attachments. However, if the attachment is

larger than the limit set by IT or by the email

provider, the attachment is not downloaded.

TIP

You can also select the folder icon to the

left of the attachment name to open a menu

of tasks you can do with the attachment,

including View, Install, or Unzip, depending on

the attachment file type; Save to card to save

the attachment to an expansion card; or select

Viewer to select the application you want to

use to view the attachment.

The message is unread when the

subject appears in bold.

The message includes an

attachment.

The message includes a meeting

invitation.

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CHAPTER

You can rearrange the message list to

make it easier to find and view messages.

•In the Inbox, select Sort, and then

select one of the following: By Subject,

By Sender, By Size, or By Date.

•To quickly switch between folders in list

view, select the folder pick list at the

top of the screen and select the desired

folder.

Deleting selected messages from the

Inbox

When you delete a message from the

Inbox, it moves to the Trash folder.

1Select the bullet next to the icon of each

message that you want to delete. To

select adjacent messages, drag the

stylus so that it touches the bullet to the

left of each message. Lift the stylus and

drag again to select more adjacent

messages.

2Press Menu .

3Select Delete on the Message menu.

4If a confirmation dialog box appears,

select OK to confirm the deletion.

Deleting messages by date

You can quickly delete a group of

messages by selecting a range of dates.

1Press Menu .

2Select Delete Old on the Message

menu.

3Select the folder and a date range for

the messages you want to delete.

4Select OK.

5If a confirmation dialog box appears,

select OK to confirm the deletion.

Switching accounts

If you create more than one email account

in VersaMail, you need to switch from

account to account to get, send, and

This message has high priority.

TIP

To delete a single message, select the

envelope icon next to the message, and then

select Delete from the list.

TIP

To empty (or purge) the Trash folder, open

the Message menu and select Empty Trash.

YOUR EMAIL AND OTHER MESSAGES

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CHAPTER

otherwise manage the messages in each

account.

1Press Menu .

2Select Accounts, and then select an

account.

Customizing your email settings

You can customize the VersaMail settings

for each individual email account on your

Centro. The preferences you set apply only

to the email account you are currently

viewing. If you have multiple accounts,

configure each account separately.

You can set up a schedule to automatically

retrieve email messages; set preferences

for how and when messages are retrieved;

add a signature to an outgoing message;

and more. For complete information on all

the email settings you can customize, see

the User Guide for the VersaMail

Application on the Palm Software

Installation CD.

Scheduling Auto Sync

You can set up VersaMail to automatically

download new email messages to your

Centro with the Auto Sync feature.

1Press Menu .

2Select Options, and then select

Preferences.

3Select Auto Sync.

4Check the Auto-sync box.

5Select the Every pick list and select the

time interval, from 5 minutes to

12 hours.

DID

YOU

KNOW

If you assigned VersaMail to a

quick button, you can press that button

repeatedly to switch between your email

accounts.

TIP

You need to set up a separate Auto Sync

schedule for each email account. This feature

may not work with email accounts that require

VPN connection.

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CHAPTER

NOTE If you set a more frequent interval,

you may need to recharge your Centro

battery more often.

6Select the Start Time and End Time

boxes, and then select the hour, the

minute, and AM or PM to enter the time

for the first and last Auto Sync to take

place. Select OK.

7Select the days you want the schedule

to be active. You can choose any

number of days, but you can set up only

one schedule for each email account.

8Select OK, and then select Get Mail.

Viewing the Activity Log

The Activity Log lists ongoing and

completed background transactions, such

as downloading email, between the server

and your email account.

1From the Inbox, press Menu .

2Select Options, and then select View

Activity Log.

3Select a listed action.

4Do either of the following:

•To cancel an ongoing action, select

Stop. If the action has already been

completed, Stop does not appear.

•To view the details of a completed

action, select Details.

5Select Done.

Selecting alert tones

When you schedule Auto Sync for a given

account, you can choose a sound—such as

a bird, a phone, or an alarm—to let you

know when new email arrives.

1From any mailbox screen, press

Menu .

2Select Options, and then select

Preferences.

3Select Alerts.

4Check the Alert me of new mail box.

5Select the Alert Sound pick list, and

then select a sound. Your Centro plays a

brief demo of the sound.

6Select OK.

TIP

After you set up a scheduled Auto Sync

and select Get Mail, only new messages are

retrieved during Auto Sync.

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Setting preferences for getting messages

1From any mailbox screen, press

Menu .

2Select Options, and then select

Preferences.

3Select Incoming.

4Set any of the following preferences,

and then select OK.

Get: Indicates whether to get message

subjects only or entire messages.

Ask Every Time: Indicates if you want

to see a dialog box for selecting

subjects only or entire messages each

time you retrieve email. If the box is

unchecked, messages are retrieved

according to the option you select in the

Get pick list.

Unread messages (IMAP accounts

only): Downloads only unread mail to

your Centro. If you don’t check this box

and you select Get & Send, all the

messages on your mail server are

downloaded to your Inbox, including

messages you’ve read.

Mail from last: Gets messages sent

within the number of days you specify.

Download attachments: Automatically

downloads files attached to email,

except for attachments that exceed the

maximum message size.

Maximum message size: Sets the

maximum size of an incoming email

message. Enter the size in kilobytes

(KB). The default is 5KB, but you can

enter any size up to 2,048KB

(approximately 2 megabytes [MB]),

TIP

The POP protocol does not support

retrieval of unread mail only from the server. If

you have a POP email account, VersaMail

downloads all messages regardless of

whether you have read them, and regardless

of whether the Unread messages box is

checked.

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CHAPTER

including attachments. The maximum

message size that you can retrieve is

60KB for the body text and

approximately 5MB of total data for any

attachments.

Message Format: Sets the format for

messages you retrieve.

•HTML: Displays messages sent in

HTML format with basic formatting

intact and displays other messages as

plain text.

•Text: Displays all messages as plain

text, regardless of the format in which

they were sent.

Attaching a signature to a message

You can attach a personal signature, with

info such as your company’s address and

phone numbers, to the bottom of all

messages you send.

1From any mailbox screen, press

Menu .

2Select Options, and then select

Preferences.

3Select Signature.

4Check the Attach Signature box.

5Enter your signature information, and

then select OK.

Working with Microsoft Exchange

ActiveSync®

Microsoft Exchange ActiveSync® works

with the VersaMail, Calendar, and Contacts

apps on your Centro to directly access

corporate groupware information on a

Microsoft Exchange Server 2007 or

Exchange Server 2003. You can

synchronize business email, calendar, and

contact info with the Exchange 2003

server from your Centro without using a

desktop computer.

When you create a Microsoft Exchange

ActiveSync account in the VersaMail

application, your email, calendar, and

contact info sync directly with the

Exchange server; information does not

sync with the desktop software application

on your computer, such as Microsoft

Outlook or Palm Desktop software. Other

information that is stored on your

computer, such as tasks and memos,

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continues to synchronize with your desktop

software.

The Exchange server pushes email

messages, Calendar events, meeting

invitations, and updated contact

information it receives onto your Centro.

Likewise, when you create an email

message or event or you update a contact

on your Centro, it can be pushed to the

server.

Pushing email, events, and contacts

The Exchange server pushes email

messages, Calendar events, meeting

invitations, and updated contact

information it receives onto your Centro.

NOTE Find out from your system

administrator if your Exchange server

supports push and has push turned on.

Likewise, when you create an email

message or event or you update a contact

on your Centro, it can be pushed to the

server.

Push from server to Centro happens

automatically as new or changed items

arrive on the server. When you create a

new message, appointment, or contact on

your Centro, the new item is pushed from

your Centro to the server at the following

times:

•When a server-to-Centro push takes

place

•When you select Sync in your Exchange

ActiveSync account to manually retrieve

information

•At a preset time interval, if neither of

the preceding two events takes place

during that interval—for example, if

neither a server push nor a manual sync

takes place for ten minutes

DID

YOU

KNOW

Your Centro turns on and an

alert appears whenever you receive a new

message. To save battery life, you can turn

alerts off for your Exchange ActiveSync

account. Go to the account, press Menu,

select Options, and then select Preferences.

Select Alerts, and then uncheck the alert box.

KEY

TERM

Push Technology in which a server

automatically delivers new information (such

as new email messages) to a device. The user

does not need to do anything.

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Turning off push

When push is enabled, you can turn it off—

for example, to save battery life.

1Open VersaMail and go to your

Exchange ActiveSync account (this is

typically your corporate email account).

2Press Menu .

3Select Options, and then select

Preferences.

4Select Auto Sync, and then do one of

the following:

•To switch from push to an Auto Sync

schedule for email, calendar, or

contacts, select the When pick list

and then select any schedule option

except As Items Arrive.

•To turn off push and manually retrieve

information, uncheck the box next to

the type of information you want to

get manually (Mail, Calendar, or

Contacts).

Using Remote Address Lookup

Remote Address Lookup enables you to

retrieve email addresses on your corporate

Exchange server.

BEFORE YOU BEGIN Be sure your phone

is on and you are within a coverage area.

1Open VersaMail and go to your

Exchange ActiveSync account.

2Select New.

3On the new message screen, begin

addressing the message. If the name

you want does not appear on the Smart

Addressing list, press Menu ,

select Options, and then select

Remote Lookup.

4Enter text that you want to find on the

server. For example, type “Ste” to

search for a person named Steve.

5Select Search. Any names or addresses

on the server that match the characters

you entered are displayed.

6When the name you want appears,

select it, and then select Add.

TIP

When push is enabled, certain

preferences change for your Microsoft

Exchange ActiveSync account only. A new

Auto Sync preference is created, including

Auto Sync and Alerts options. The Advanced

preferences, including Connection and Server

options, are removed.

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For complete info on using a Microsoft

Exchange ActiveSync account, see the

User Guide for the VersaMail Application

on the Palm Software Installation CD.

Messaging

When your phone is on, icons appear in the

title bar in the Main tab in the Phone

application to indicate whether data

services are available and whether a data

connection is active. Make sure that either

of the following icons appears in the title

bar of the Main tab: . If you do not

see either of these icons, data services are

not available in your current location and

you cannot exchange multimedia

messages.

You can use the Messaging application to

exchange brief text messages (SMS) and

multimedia messages (MMS) with other

devices and email addresses that support

these forms of messaging. Before you use

your Centro to send or receive messages,

refer to your service plan for pricing and

availability of messaging services.

Creating and sending a text message

Each text message can have up to

160 characters. Messages with more than

160 characters are automatically split into

several messages. (If you send a text

message to an email address, the email

address is deducted from the

160-character count.)

1Press Messaging .

2Select New.

3Select the To field to address the

message:

•Press Center . If the recipient’s

name appears in the list of recent

addresses, select it from the list.

•If the recipient is in your Contacts list,

enter the first initial and last name (no

DID

YOU

KNOW

You can address messages to

multiple recipients by separating the

addresses with a comma. If you address a

single message to three people, you will be

billed for three messages.

DID

YOU

KNOW

You can page someone to call

you by sending them a blank text message.

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spaces), and then select the

recipient’s phone number or email

address, depending on where you

want to send the message.

•If the recipient’s name isn’t in the list

of recent addresses or your Contacts

list, enter the phone number or email

address.

NOTE Sending text messages to land-line

phones may not be supported.

4Enter your message or select

QuickText to insert predefined

phrases. To insert emoticons, select .

NOTE Some symbols can’t be used in text

messages. The Messaging application

automatically replaces invalid characters.

5Select Send.

TIP

If you see numbers when you expect to

see letters (or the other way around), you need

to turn Option Lock on by pressing Option

twice or turn it off by pressing Option once.

TIP

Do you need to enter a short code that

contains letters? Use the keyboard to enter it;

just press the letter keys. For example, if the

code is “win01,” press W to enter w, I to enter

i, and so on. No need to figure out the

numbers that correspond to the letters

TIP

To add a new QuickText phrase, select

Edit QuickText from the list.

TIP

Select Save as Draft to save a draft of the

message without sending it. To access the

draft, select the category pick list at the top of

the screen and select Drafts.

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Creating and sending a multimedia

message

Multimedia messages consist of text,

photos, videos, and sounds presented as

one or more slides.You can include any of

the following items:

1Press Applications and

selectMessaging.

2Select New.

3Select Add Media.

4Select the To field to address the

message with up to 25 addresses:

•Press Center . If the recipient’s

name appears in the list of recent

addresses, select it from the list.

•If the recipient is in your Contacts list,

enter the first initial and last name (no

spaces), and then select the

recipient’s phone number or email

address.

•If the recipient’s name is not in the list

of recent addresses or your Contacts

list, enter the phone number or email

address.

5Enter a subject.

6Select the image placeholder, and then

select one of the following:

Attach picture/video: Insert one photo

or video from your Centro or an

expansion card.

Take new picture: Take a picture with

the built-in camera and add it to the

message.

Take new video: Capture a short video

with the built-in camcorder and add it to

the message.

KEY

TERM

Slide A collection of text, pictures,

videos, and sounds that are grouped together

within a multimedia message. During

playback, all the items within a particular slide

appear on the same screen. If a multimedia

message contains multiple slides, each slide

can be viewed separately during playback.

Item Supported File Types

Pictures JPG, GIF, WBMP

Videos MPEG4, 3GPP, 3GPP2

Ringtones MIDI, AAC, AAC+, MP3

Sound clips AMR, QCELP, MP3

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7(Optional) Select Sound , and then

select one of the following:

Record new: Record a sound clip of up

to 1 minute.

Attach voice memo: Select a memo

you recorded in the Voice Memo

application.

Attach ringtone: Select a ringtone.

8Enter a text message or caption.

9Select Add slide to insert additional

slides.

10 (Optional) Select Preview to view the

message as the recipient will see it.

11 (Optional) Press Menu , and then

select High Priority from the Compose

menu to mark the message as urgent.

12 Select Send.

Receiving messages

When your phone is turned on and is in an

area of wireless coverage, you

automatically receive new text messages.

For multimedia messages, you can set

your Centro to automatically download

new messages or to notify you that a

message is ready to be downloaded (see

Customizing your Messaging settings). You

can also configure how your Centro notifies

you when a new message arrives (see

Selecting Messaging alert tones).

TIP

When creating a message, you can

preview or delete an item. Highlight the item,

press Center on the 5-way, and then select

Remove, View, or Play.

DID

YOU

KNOW

You can send a contact or

calendar entry. Select the entry, open the

Record menu, select Send, and then select

Messaging.

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The new message alert may include any of

the following buttons:

OK: Dismisses the alert and places the

message in your Inbox.

Reply: Opens Chat View, where you can

reply with a text message. To send an

MMS reply, select Add from Chat View.

Call Back: Dials the sender’s phone

number.

Go To Msg: Opens the message so you

can view its full contents.

Delete: Moves the message from your

Inbox to the Deleted folder.

Using links in messages

When you receive a text message that

contains a telephone number, email

address, or URL, you can dial the number,

send an email message, or go to the web

page immediately.

1Press Applications and

selectMessaging.

2Select the message that contains the

link you want to use.

3Select the phone number, email

address, or URL (appears as underlined

blue text).

Your Centro automatically launches the

appropriate application from the link.

TIP

When you receive a message, you can

also press Send to call the sender.

TIP

If you have multiple alerts, the Alert dialog

box displays all your pending alerts. Select an

item’s description to jump to that item, or

check the box to clear that item. To view all

your pending alerts from any screen on your

Centro, press and hold Center on the 5-way.

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Viewing/playing a multimedia message

1Press Applications and

selectMessaging.

2Select the message you want to view.

3If there are sounds or multiple slides,

playback begins immediately.

4Do any of the following:

•Use the onscreen controls to scroll to

other slides and messages.

•To save a sound, press Menu ,

and select Save Sound from the

Message menu. You can access

saved sounds later by pressing

Applications and selecting

Sounds or Voice Memo .

•To save a picture, press Menu ,

and select Save Picture from the

Message menu. You can access

saved pictures later by pressing

Applications and selecting

Pics&Videos .

•To copy the text, use the stylus to

highlight the text, press Menu ,

select Edit, and then select Copy.

•To stop playback of a message, select

Play/Stop.

•To view message details, press

Menu and select Message

Details from the Message menu.

•To save a calendar or contact entry,

open the message details. You can

access saved entries later by pressing

Applications and selecting

Calendar or Contacts

(depending on the type of entry you

saved).

5Select OK.

Arranging your messages

You can rearrange the messages in any

folder by using the Sort command.

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1Press Applications and

selectMessaging.

2Select the folder list in the title bar and

select the folder you want to sort.

3Press Menu .

4Select View, and then select Sort by

Name or Sort by Date.

Deleting messages

You can delete several messages at once

from any folder by using the Purge

command.

1Press Applications and

selectMessaging.

2Select the folder list in the title bar and

select the folder that contains the

messages you want to delete.

3Press Menu .

4Select Purge from the Message menu.

5Select the Purge pick list, and then

select an option.

6Select OK.

Chatting with Messaging

When you exchange more than one

message with a single contact, the

messages you exchange with that person

are grouped into a chat session. When you

select a chat session from your message

list, the upper part of Chat View displays all

messages you’ve exchanged with this

contact, and the lower part provides an

entry area.

TIP

To delete an individual message, highlight

it in the message list, and then select Delete.

DID

YOU

KNOW

You can send and receive text

messages even while you are on a phone call.

This is easiest when using a hands-free device

or the speakerphone.

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You can carry on multiple chats at the same

time and easily switch between them,

using the pick list at the top of the screen.

1Press Applications and

selectMessaging.

2Do one of the following:

Start a new chat: Select a message

and reply to it.

Continue an existing chat: Select a

message that displays the Chat

icon.

3Enter your message.

4Select Send.

Customizing your Messaging settings

1Press Applications and

selectMessaging.

2Press Menu .

3From the Options menu, select

Preferences.

4On the Messages tab, set any of the

following preferences for your individual

messages:

New message: Indicates whether text

or multimedia messaging is the default

format for a new message.

TIP

To find a chat you had with someone, open

your Messaging Inbox and select a chat

session.

TIP

Pale gray text indicates that a message is

pending or enroute.

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MMS Receipts: Indicates whether you

want to receive a confirmation when an

outgoing MMS message is delivered.

Validity Period: Indicates how long you

want an outgoing message to be valid.

Confirm message deletions: Indicates

whether you want deletion confirmation

prompts to appear.

Privacy Mode (hide text): Indicates

whether you want the body text to

appear in the alert when you receive a

new message, or whether you want the

alert to hide the text and prompt you to

go to the message.

5Select the Chat tab and set any of the

following preferences for chat sessions:

Create chats from messages: Indicate

when you want to group messages

from the same person into a chat.

Show timestamps in chats: Indicate

whether you want to see the local date

and time the message was sent next to

each message.

Display my name in chat window as:

Enter the name you want to use as the

label for your messages in Chat View.

Label color: Select a color to

differentiate your messages from the

sender’s messages while in Chat View.

Use color for: Indicate whether you

want both your name and message text

in the selected label color, or only your

name.

6Select the Network tab and set any of

the following preferences for network

connections.

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Automatically collect MMS

messages: Indicate whether you want

to download multimedia messages

automatically.

Network Configuration: Indicate if you

want to use Automatic or Manual

message retrieval. If you select Manual,

select Edit and enter the network

provider settings.

NOTE We recommend that you do not

change the Network Configuration

settings.

7Select OK.

Selecting Messaging alert tones

1Press Applications and

selectMessaging.

2Press Menu .

3Select Options, and then select Alerts.

4Select the Application pick list and

select Messaging.

5Select the Volume pick list and select

the volume level.

6Select the Vibrate pick list and select

when you want your Centro to vibrate.

DID

YOU

KNOW

Your Centro includes a silent

alert that can vibrate even when the Ringer

switch is set to Sound Off.

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7Select the Message Tone pick list and

select a tone for incoming message

alerts.

8Check the boxes if you want to see

onscreen alerts when a new message

arrives and when a message you sent is

received.

9Select Done.

What are all those icons?

The message descriptions in the Inbox,

Outbox, and Sent folders show the

message status:

•Unread messages appear in bold.

•Read messages appear in plain text.

•Urgent messages appear with a red

exclamation point (!).

The following icons show the message

type and additional status info:

TIP

By default, the Messaging app shows the

Inbox folder. To view a different folder, select

the folder list in the title bar and select a

different folder from the list.

A text message

A chat session

A multimedia message that is ready

for you to download

A multimedia message that is fully

downloaded

A multimedia message that is fully

downloaded and contains sound

A message that is waiting to be

sent

A receipt, which you requested,

confirming delivery of the message

An outgoing message with an error

DID

YOU

KNOW

If you are outside a coverage

area or if your phone is turned off, outgoing

messages go into the Outbox. When you

return to a coverage area or turn your phone

on, your pending messages are automatically

sent and transferred to the Sent folder.

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Your connections to the web

and wireless devices

You use the web for many things: driving directions, shopping,

news, web-based email. Now, with your network and the

built-in web browser, you can take the web with you almost

anywhere.

The built-in Bluetooth® feature of your Palm®Centro™

smartphone helps you easily set up wireless connections to a

number of devices, so you can enjoy the convenience of

cable-free connectivity. You can also use your Centro to

connect your computer to the Internet and to share contacts or

your favorite photos with other people.

Benefits

•Carry the web with you

•Store web pages for offline

viewing

•Connect to Bluetooth headsets

and car kits

•Connect your computer to the

Internet through your Centro

In this chapter

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Connecting your computer to the Internet through your Centro™ . 129

Connecting with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . 132

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES

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Web browser

The web browser on your Centro provides

quick and easy access to web pages. You

can view most of the sites you use on your

computer, including those with security

and advanced features, such as JavaScript

and frames. To browse the web, you must

activate data services from your network

operator.

Viewing a web page

To make viewing web pages on your

Centro a better experience, the web

browser reformats web pages into a single

column and resizes images. In this

format—called Optimized Mode—you can

see most of the content without scrolling

left or right. You can also switch to Wide

Page Mode if you like.

DID

YOU

KNOW

The security certificates and

128-bit Secure Sockets Layer (SSL) encryption

let you visit secure websites, like ones for

banking and using email. Some secure sites

also require specific browsers, so those may

not work with your web browser.

DID

YOU

KNOW

The web browser supports

JavaScript, SSL strong encryption, and

cookies, but it does not support plug-ins (such

as Flash or Shockwave) or Java applets.

DID

YOU

KNOW

You can send email from a

web page on your Centro. Email addresses

appear as links on web pages. After you

configure an email application on your Centro,

you can select an email address link to create

a message to the selected address.

Optimized Mode

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1Press Applications and select

Web to open the web browser. If

necessary, select Ye s to turn on your

phone, and Ye s to connect to the

Internet.

If you do not see either of these icons

in the title bar, data services are

not available in your current location and

you cannot connect to the Internet.

2Enter a web page address (URL) in the

Address Bar and select Go.

NOTE If you browse to a secure web

page, a lock icon appears in the

Address Bar.

3Do any of the following to navigate

within the web page:

View a page in wide layout format (as

on your computer): Press Menu ,

select Options, and then select Wide

Page Mode.

Scroll through the page: In Optimized

Mode (the default format) press Up

or Down . In Wide Page Mode, use all

buttons on the 5-way to scroll in

any direction.

Follow a link to another web page: In

Optimized Mode, highlight the link by

pressing Left or Right and then

press Center to go to the selected

page. In Wide Page Mode, use the

stylus to select a link.

Submit a form: Enter the info and then

select the onscreen button to submit

the form. If the form doesn’t have an

onscreen button, press Return .

Wide Page Mode

TIP

To adjust the font size, open the Options

menu and select Font. To fit more text on the

screen, select Small. To make the text easier

to read, select Large.

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES

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4Use the 5-way to access any of

the following icons in the title bar:

Creating a bookmark

With bookmarks, you can instantly access

a web page without entering the address

every time. The web browser can store up

to 100 bookmarks or saved pages, allowing

you to open your favorite web pages

quickly. Note that a bookmark is different

from a saved page and different from a

favorite (see Defining favorite buttons).

1Go to the page you want to bookmark.

2Press Menu .

3Select Add Bookmark from the Page

menu.

4Change the entries in the Name and

Description fields.

5Select OK, and then select OK again.

Goes to your home page.

Opens a dialog box where you

can enter a web address or view

a list of recently viewed web

pages.

Goes back in order through

pages you viewed.

Goes forward in order through

pages you viewed.

Gets the latest version of the

current web page. This is

sometimes called refreshing the

web page.

Opens a list where you can

select Fast mode (no images or

style sheets) or Normal mode

(with images and style sheets).

DID

YOU

KNOW

The predefined bookmarks

take you to pages that are optimized for your

Centro.

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Saving a page

You can use the web browser to save a

page for offline viewing, so you don’t need

a wireless connection to view it later.

1Go to the page you want to save.

2Press Menu .

3Select Save Page from the Page menu.

4Select OK, and then select OK again.

Viewing bookmarks or saved pages

Bookmarks and saved pages both appear in

Bookmarks View. Saved pages are

indicated by a small triangle in the

upper-right corner of the bookmark.

1Select the Bookmarks View icon in

the web page toolbar.

2Select the bookmark or saved page you

want to view.

Editing or deleting a bookmark or saved

page

1In Bookmarks View, press Menu .

2Select Edit Bookmarks from the

Bookmarks menu.

3Select the bookmark you want to edit or

delete.

4Enter the desired changes or select

Delete.

5Select OK.

Arranging bookmarks and saved pages

Bookmarks View has ten pages where you

can store and arrange bookmarks and

saved pages in a way that works for you.

For example, you can store travel links on

one bookmark page, stock links on another,

and business links on a third page.

DID

YOU

KNOW

You can make Bookmarks

View the default view when you open the

browser. Open the Options menu and select

Preferences. Select the Start With pick list

and select Bookmarks.

TIP

To go back to the last web page you

viewed without selecting a bookmark, select

Page View.

TIP

If you can’t edit, delete, or beam a

bookmark, it is probably locked, and these

actions are prohibited.

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1In Bookmarks View, press Menu .

2Select Edit Bookmarks from the

Bookmarks menu.

3Enter a title for this page of bookmarks.

4Use the stylus to drag and drop a

bookmark into the desired slot. You can

move a bookmark within the current

page or move it to a different bookmark

page by dragging and dropping it on one

of the Bookmark Page icons at the

bottom of the screen.

5Select OK.

Downloading files from a web page

The web browser lets you download files

that are recognized by one of the

applications on your Centro. When you

download a file, you can open it in the

application that recognizes the file. For

example, if you download an MP3 file, you

can listen to it later in the Pocket Tunes™

application.

If a file is not recognized by any application

on your Centro, you cannot open it on your

Centro. You can, however, download the

file to an expansion card, transfer it to your

computer using an expansion card reader

(sold separately), and view it on your

computer.

You can download files such as new

applications and choose to play or save

music and video files in many popular

formats—provided that the website

permits the downloading of files:

1Go to the page with the link to the file

you want to download.

2Do one of the following:

•In Optimized Mode, press Left or

Right to highlight the link to the

file, and then press Center .

•In Wide Page Mode, tap the link with

your stylus.

Item Supported File Types

Pictures JPG, WBMP, GIF, PNG

Videos MP4, 3G2, ASF, WMV

Ringtones MIDI, AAC, AAC+, MP3

Music MP3, WMA

TIP

You can also access software and other

downloads using the Downloads bookmark.

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3If prompted, select what you want to do

with the file: Play, Save To Device, or

Save To Card.

4Select Ye s .

Streaming files from a web page

The web browser lets you stream files that

are recognized by one of the applications

on your Centro. For example, you can

choose to play music and video files in

many popular formats (MP3, WMA, WMV).

1When the web browser recognizes

streamed content on a web page, it

displays a Play icon. To view or

listen to the streamed content, select

Play .

2Once streaming begins, playback starts

automatically. Use the following

controls when viewing or listening:

•Select to return to the web page

containing the streamed content.

•Select or press Center to

pause playback.

•Select or press Center to

resume playback after pausing.

•A few seconds after playback begins,

the toolbar is hidden and you can view

the content on the full screen. Press

Up or Down to display the

toolbar; press Up or Down

again to hide the toolbar again.

•Press the Volume button on the side

of your Centro to adjust the volume.

Copying text from a web page

You can copy text from a web page and

paste it into other applications.

1Use the stylus to highlight the text you

want to copy.

2Press Menu .

3Select Edit, and then select Copy.

4Go to the app in which you want to

paste the text, and position the cursor

where you want to paste the text.

TIP

You can also save an image from a web

page by tapping and holding it with the stylus.

TIP

When the web browser recognizes

streamed content that is not supported by any

of the applications on your Centro, it displays a

“Media type not supported” message.

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5Press Menu .

6Select Edit, and then select Paste.

Returning to recently viewed pages

The History list stores the addresses of the

last 100 pages you visited. Items in the

History list are sorted chronologically.

1In Page View, press Menu .

2Select History from the Page menu.

3Select the web page you want to load.

Finding text on a web page

1In Page View, press Menu .

2Select Find Text on Page from the

Page menu.

3Enter the text you want to find.

4Check or uncheck the Wrap Search box

to indicate whether you want the search

to wrap from the end of the page to the

beginning when the end is reached.

5Select Find to start the search.

Customizing your web browser settings

1In Page View, press Menu .

2Select Options, and then select

Preferences.

3Select Page and set any of the following

preferences:

Start With: Determines which view

appears when you open the browser.

Home Page: Sets the page that appears

when you select .

Restore Default: Selects the original

home page, if you changed it.

Show Address Bar: Sets whether the

web address appears in Page View.

When it is visible, you can select the

pick list to go to a previously viewed

DID

YOU

KNOW

If the web browser does not

recognize a phone number as dialable, you

can copy the phone number (as text) and

paste it into the Dial Pad (see Dialing from a

web page or message).

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page or enter a URL directly from Page

View.

4Select General and set any of the

following preferences:

Auto-complete: Determines whether

the web browser suggests text, based

on your previous entries, when you

begin entering info.

Disable cookies: Determines whether

websites can store personalized info on

your Centro. Some sites do not work

properly if you select this option.

Disable JavaScript: Bypasses

JavaScript elements on the web pages

you view.

Tap and Drag: Determines whether

dragging the stylus selects text or

scrolls through the contents of the

page.

Normal mode/Fast mode: Determines

whether a web page appears as

designed (Normal mode) or with some

of the items removed for faster display.

Selecting Fast mode gives you the

following options:

•Disable cascading style sheets:

Determines whether style sheets are

applied when you load a web page.

When style sheets are disabled,

pages download faster, but you may

lose some of the formatting.

•Don’t download images!

Determines whether images appear

when you load a web page. If you

select not to view images, you can

still see any image by selecting the

placeholder box on the web page.

KEY

TERM

Cascading Style Sheet (CSS)

A file that governs design elements of a web

page, such as its fonts, colors, and layout.

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5Select Advanced and set any of the

following preferences:

Set memory limit for storing pages:

Sets the amount of memory used for

your cache. Pages are cached so that

they load faster the next time you view

them.

Cookies: Indicates how much memory

is being used by cookies. To free up this

memory, select Clear Cookies.

Cache: Indicates how much memory is

being used by your cache to store

recent pages and history. To free up this

memory, select Clear Cache.

Clear cache on exit: Determines

whether the cache clears each time you

exit the web browser.

Set Proxy: Sets up a proxy server to

access the Internet. If your connection

requires a proxy server, please contact

your Internet service provider or IT

administrator for this information.

6Select OK.

Connecting your

computer to the

Internet through

your Centro™

Dial-up networking (DUN) is the feature

that converts your Centro into a modem so

that you can access the Internet from your

computer. If your computer is enabled with

Bluetooth wireless technology, you can set

up your Centro as a wireless modem using

the built-in Bluetooth technology.

TIP

Lots of pretty graphics slowing you down?

Browse the web faster by enabling the Don’t

download images! option.

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The following procedures describe the

process of setting up your Centro as a

wireless modem using the built-in

Bluetooth technology.

Creating a partnership between your

Centro and your computer

1Make sure that your computer’s

Bluetooth setting is on and that your

computer is ready to create a Bluetooth

partnership. Check the documentation

that came with your computer to find

and change these settings.

2On your Centro, press

Applications and select

Bluetooth .

3Select Bluetooth On if it is not already

selected, and then select Setup

Devices.

4Select Tru s t e d D e v i c e s .

5Select Add Device. The discovery icon

appears, indicating that the discovery

process is active.

6Select your computer from the Tr u s t e d

Devices list, and then select OK.

7Make up a passkey, enter it on the

Bluetooth Security screen, and then

select OK. The passkey can be up to

16 numbers.

NOTE You need this passkey in the next

step, so be sure to write it down exactly.

We recommend that you use a passkey of

16 numbers, where possible, to improve

the security of your Centro. The longer the

passkey, the more difficult it is for the

passkey to be deciphered.

8Enter the same passkey on your

computer when prompted.

TIP

If your computer is not enabled with

Bluetooth wireless technology, you need to

purchase a wireless Bluetooth adapter

accessory for your computer to use this

feature.

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9Select Done, and then select Done

again to return to the Bluetooth screen.

Setting up your computer for a

Bluetooth® DUN connection

Follow the instructions from the

manufacturer of your Bluetooth adapter to

enable DUN.

Accessing the Internet using a Bluetooth

DUN connection

The steps for accessing the Internet on

your computer may vary depending on your

operating system and how Bluetooth

wireless technology is set up on your

computer—for example, if it is built-in

versus if you are using a Bluetooth adapter.

If you need additional info, check your

computer’s documentation for how to set

up Bluetooth technology to access the

Internet using a DUN connection.

BEFORE YOU BEGIN Verify that DUN is

enabled on your computer. See the

documentation that came with your

computer for details.

1Open the Bluetooth application on your

computer and let it locate the Centro

you paired it with in the previous

procedure.

2Double-click the icon or option

representing your Centro. Your

computer connects to your Centro and

shows that DUN services are available.

3Double-click the DUN icon.

4Enter your wireless service provider’s

settings. Contact your wireless service

provider if you don’t have these

settings.

5Click Dial. Once the connection is

successfully established, you can

browse the Internet on your computer

or download your email.

TIP

You may need to use a virtual private

network (VPN) to access corporate email.

Check with your system administrator for

more information.

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6Look for a network connection icon in

the taskbar at the bottom of your

computer screen to verify that you are

connected.

NOTE When a DUN connection is active,

you cannot use data services on your

Centro. For example, you cannot browse

the Web, or send or receive email

messages. Also, any scheduled automatic

email retrievals do not take place.

Receiving or sending phone calls suspends

the DUN session. The session resumes

when the call is ended.

Terminating a Bluetooth DUN Internet

session

It is important to end a Bluetooth DUN

session after you finish using it. Ending the

DUN session lets you use the wireless

features of your Centro that require a data

connection, it frees up the Bluetooth

feature so that you can connect to other

Bluetooth devices, and it optimizes battery

life, too.

1On your computer, right-click the icon or

option representing your Centro.

2Click Disconnect.

Connecting with

Bluetooth devices

With the built-in Bluetooth wireless

technology on your Centro, you can

connect to a number of Bluetooth devices,

including a hands-free device such as a

headset or car kit, a printer, or a GPS

receiver, as well as to other Centro smart

devices and handhelds that are equipped

with Bluetooth wireless technology. If your

TIP

If you get a message asking whether you

want your computer to remember the dial text

for this connection, we recommend that you

select Ye s . This avoids errors and the

inconvenience of entering the dial text for

every session.

DID

YOU

KNOW

You can check the status of the

connection by right-clicking the Bluetooth

network icon in the taskbar.

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computer is enabled with Bluetooth

wireless technology, you can also

synchronize wirelessly or use your phone

to connect your computer to the Internet.

You can create a list of Bluetooth devices

that you trust to communicate with your

Centro. When communicating with trusted

devices, your Centro skips the discovery

process and creates a secure link as long

as the device is within range. Bluetooth

range is up to 30 feet depending on

environmental conditions, including

obstacles, radio interference from nearby

electronic equipment, and other factors.

When you configure a hands-free device,

as described previously in Connecting to a

Bluetooth® hands-free device, the

hands-free device automatically appears in

your Trusted Devices list. Follow the steps

in this section to add other devices to your

Trusted Devices list, such as a friend’s

handheld.

Requesting a connection with another

Bluetooth device

1Press Applications and select

Bluetooth .

2Select Bluetooth On.

3(Optional) Enter a device name that

identifies your Centro when it is

discovered by other Bluetooth devices.

NOTE Use the same device name for all

your Bluetooth connections. If you change

the device name, you need to re-create any

partnerships you’ve already created.

4Select Setup Devices.

5Select Tru s t e d D e v i c e s .

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6Select Add Device. The Discovery icon

appears, indicating that the discovery

process is active.

7Select the Show pick list and select

Nearby devices.

8If the device you want to add doesn’t

appear on the Discovery Results list,

make sure that the other device is ready

to receive a connection request (see the

device’s documentation), and then

select Find More on your Centro to

search again.

9Enter the same passkey on your Centro

and on the Bluetooth device, and select

OK.

IMPORTANT Some Bluetooth devices

have a predefined passkey. If your device

has a predefined passkey, you can find it in

the documentation for that device. Other

devices provide a screen where you enter

a passkey that you make up. In either case,

you must use the same passkey on both

your Centro and the other Bluetooth

device. We recommend that, where

possible, you make up a passkey of 16

alphanumeric characters (letters and

numerals only) to improve the security of

your Centro. The longer the passkey, the

more difficult it is for the passkey to be

deciphered.

10 Select Done.

Accepting a connection from another

Bluetooth device

TIP

For the Centro to be visible to Bluetooth

devices, the Bluetooth setting must be set to

On and visibility must be set to Visible or

Temporary.

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1Press Applications and select

Bluetooth .

2Select Bluetooth On.

3(Optional) Enter a device name that

identifies your Centro when it is

discovered by other Bluetooth devices.

NOTE Use the same device name for all

your Bluetooth connections. If you change

the device name, you need to re-create any

partnerships you’ve already created.

4Select the Visibility pick list and select

one of the following:

Visible: Enables Bluetooth devices that

are not on your Trusted Devices list to

request a connection with your Centro.

Your Centro remains accessible to other

devices until you turn this option off.

After you’ve finished using this setting,

remember to change it back to Hidden.

Temporary: Enables Bluetooth devices

that are not on your Trusted Devices list

to request a connection with your

Centro during the next two minutes.

Your Centro reverts to the Hidden

setting and becomes inaccessible to

other devices after two minutes.

Hidden: Allows only devices with which

you have previously formed a

partnership to request a connection

with your Centro. New devices cannot

request a connection.

5Enter the same passkey on your Centro

and on the Bluetooth device.

IMPORTANT Some Bluetooth devices,

such as headsets and GPS receivers, have

a predefined passkey. If your device has a

predefined passkey, you can find it in the

documentation for that device. Other

TIP

Use the Visible option only when you need

your Centro to be accessible for an extended

period of time. For short-term accessibility,

use the Temporary option.

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devices provide a screen where you enter

a passkey that you make up. In either case,

you must use the same passkey on both

your Centro and the other Bluetooth

device. We recommend that, where

possible, you make up a passkey of 16

alphanumeric characters (letters and

numerals only) to improve the security of

your Centro. The longer the passkey, the

more difficult it is for the passkey to be

deciphered.

6(Optional) Check the Add to trusted

device list box if you want to form a

partnership with the requesting device.

7Select OK.

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CHAPTER

Your photos, videos, and

music

Do you have a wallet bulging with photos of friends, family, pets,

and your most recent vacation?

Are you tired of carrying both your MP3 player and your phone?

Your Palm

Centro

™

smartphone solves both problems. You can

keep your favorite photos right on your Centro—videos, too. And

there’s no need to carry an expensive MP3 player; you can play

music on your Centro. Simply transfer songs onto your Centro or

an expansion card and then listen through your headphones (cards

and headphones sold separately).

Benefits

•Never be far from your favorite

people, places, and songs

•Organize your photos, videos, and

songs

•No separate photo viewer, MP3, or

CD player required

In this chapter

Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Pictures & Videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Pocket Tunes™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

YOUR PHOTOS, VIDEOS, AND MUSIC

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CHAPTER

Camera and

Camcorder

Your Centro comes with an easy-to-use,

built-in, 1.3 Megapixel camera with 2x

digital zoom. You can use the camera to

take and view pictures and videos and

send them to your friends and family. To

add a personal touch to your Centro, use

your pictures as your wallpaper for the

Main tab in the Phone application and as

caller ID images.

In addition to taking pictures and videos,

you can receive and view pictures and

videos, send pictures and videos as email

attachments or multimedia messages

(MMS), and use pictures to personalize

your Centro (such as wallpaper or picture

caller ID; see Assigning a caller ID photo

for details). You can also move pictures and

videos to a computer by synchronizing your

Centro with your computer.

Taking a picture

You can store pictures on your Centro or on

an expansion card.

1Press Applications and select

Camera .

2By default, the Camera application

stores pictures you take in the PAL M

folder on your expansion card (if a card

is inserted). Otherwise, Camera stores

pictures in the PALM album on your

Centro. To store a picture in a different

location, select one of the following:

<Album name>: Stores the picture in

the selected album. The storage

location is based on the location of the

album (Centro or expansion card).

New Albums: Opens a dialog box

where you can enter an album name

and select the storage location (Centro

or expansion card).

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3Find your subject in the screen on your

Centro (the lens is on the back of your

Centro).

4(Optional) To get a close-up of your

subject, press Up to select 2x. Press

Down to return to 1x.

5Press Center to capture the picture.

6Select any of the following icons:

Recording a video

You can store videos on your Centro or on

an expansion card.

TIP

The default camera resolution is SXGA

(1280 x 1024). VGA (640 x 480) and QVGA

(320 x 240) resolutions are also supported. To

view these settings before you take a picture,

press Menu.

Saves the picture in the location

you selected in step 2.

Deletes the picture.

Opens a dialog box where you

can select how you want to send

the picture: Messaging,

Bluetooth® wireless technology,

or Email. The receiving device

must support the method you

select.

Lets you add a voice caption.

TIP

To add an audio caption later, open the

picture and then select Audio Caption from

the Photo menu.

DID

YOU

KNOW

You can personalize a picture.

Open the Photo menu, select Draw on, and

then use the drawing tools to add your own

personal touch. When you save the picture,

you can replace the original or save a copy.

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1Press Applications and select

Camcorder .

2By default, the Camcorder application

stores videos you record in the PALM

folder on your expansion card (if a card

is inserted). Otherwise, Camcorder

stores pictures in the PALM album on

your Centro. To store a video in a

different location, select one of the

following:

<Album name>: Stores the video in the

selected album. The storage location is

based on the location of the album

(Centro or expansion card).

New Albums: Opens a dialog box

where you can enter an album name

and select the storage location (Centro

or expansion card).

3Find your subject in the screen on your

Centro (the lens is on the back of your

Centro).

4Press Center to start recording.

5After you finish recording, press

Center again to stop.

6Select any of the following:

TIP

The video recording screen displays the

approximate recording time you have left

based on the space available on your Centro

or expansion card. Actual recording time may

vary depending on how fast you are moving,

how many colors you are recording, and so

on.

TIP

The default camcorder resolution is CIF

(352 x 288), and QCIF (176 x 144) is also

supported. To view these settings before you

capture a video, press Menu.

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Customizing your Camera settings

You can customize the built-in camera’s

settings for your Centro.

1Press Applications and select

Camera or Camcorder .

2Press Menu . If you are in Camera

View, the Photo Settings screen

appears. If you are in Camcorder View,

the Video Settings screen appears.

3Set any of the following preferences:

Effects: Sets the color palette for the

current picture or video. You cannot

change an item’s palette after you take

the picture or video.

Prompt sound: (Pictures only) Sets the

sound that plays before you take

the picture.

Shutter sound: Determines whether a

sound plays when you take a picture.

Plays the video, so you can

review it.

Saves the video in the location

you selected in step 2.

Deletes the video.

Opens a dialog box where you

can select how you want to send

the video: Messaging, Bluetooth,

or Email. The receiving device

must support the method you

select and video messages.

Opens a dialog box where you

can adjust the volume during

playback.

TIP

During playback, tap and drag the

progress indicator bar to jump to a different

section of the video. Select Pause to pause

video playback.

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Microphone: (Videos only) Turns the

microphone on and off so that you can

record videos with or without sound.

Resolution: Sets the default size for

newly captured pictures or videos.

Date stamp: (Pictures only) Determines

whether the date the picture is taken

appears on your pictures.

Review photos/videos: Determines

whether you can review pictures or

videos before saving them and how

quickly they are automatically saved.

Auto naming: Assigns a name to a

series of pictures to be captured, such

as Seattle001, Seattle002, and so on.

4Select Done.

Pictures & Videos

Viewing a picture

In addition to viewing the pictures you

capture with the built-in camera, you can

view pictures captured on many popular

digital cameras or downloaded from the

Internet. Your Centro supports the

following picture formats:

•JPG

•TIF

•BMP

•GIF

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1Press Applications and select

Pics&Videos .

2Select the album that contains the

picture you want to see.

3Select the picture you want to view.

4Press Right or Left to scroll to the

next item in the album.

5If the picture has a voice caption, select

to hear it.

6Tap the picture or press Center to

return to Thumbnail View.

Viewing a video

In addition to viewing the videos you

capture with the built-in camcorder, you

can view videos captured on many popular

digital cameras. You can also play the audio

portion of multimedia files. Your Centro

supports the following types of video files:

•3GP (with H.263 video and AMR audio)

•3G2 (with MPEG-4 video and QCELP

audio)

•MP4 (with MPEG-4/H.264 video and

MP3/AAC/AAC+ audio)

•MPG (with MPEG-1 video and MPEG-1

audio)

•M4V (with MPEG-4/H.264 video and

MP3/AAC/AAC+ audio)

•ASF (with MPEG-4 video and

IMA-ADPCM audio)

•AVI (with MJPEG video and PCM audio)

1Press Applications and select

Pics&Videos .

2Select the album that contains the video

you want to see.

3Select the video you want to view.

Playback begins automatically.

TIP

To view an album from an expansion card,

insert the card and select the album from the

Album list. If the items on the card are not

grouped into albums, select the card name

from the list.

DID

YOU

KNOW

To see the outer edges of a

picture that may not be visible, use the stylus

to tap and drag the picture in any direction.

TIP

In Thumbnail View, you can group photos

or videos to more easily locate them. Select

one of the grouping options from the View

menu.

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4Hold down Right or Left to seek

within the current video, or press Right

or Left to scroll to the next item in

the album.

5Press Center to return to Thumbnail

View.

Viewing a slide show

1Press Applications and select

Pics&Videos .

2Select the album you want to view.

3Press Menu , select Options, and

then select Auto-hide Toolbar Off if

you want to see the toolbar.

4Press Space to start the slide

show.

5Press Center to return to the

previous view.

Sending pictures or videos

You can send pictures or videos to an

email address or to other devices that

support picture and video messaging.

1From the Album list, select the album

that contains the picture(s) or video(s)

you want to send.

2Select Send .

3Select the pictures or videos to send, or

select Select All to send the entire

album. (A plus sign [+] appears next to

selected items.)

DID

YOU

KNOW

If you pause video playback

and then close the video, the video starts

where you left off the next time you play it.

TIP

To set slide show options such as

background music and transitions, open the

Options menu and select Slideshow

Setting. Keep in mind that background music

overrides audio captions when you’re running

a slide show. Background music for a slide

show also overrides any music that might be

playing using the Pocket Tunes™ application on

your Centro.

DID

YOU

KNOW

You cannot send copyrighted

pictures or videos that appear with a Lock icon

in Thumbnail View or in the Picture list.

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4Select Send.

5Select how you want to send the

picture or video: Messaging,

Bluetooth, or Email.

Copying a picture or video

You can copy pictures or videos into

another album. You can also copy pictures

and videos between your Centro and an

expansion card.

1From the Album list, select the album

that contains the picture(s) or video(s)

you want to copy.

2Press Menu .

3Select Copy to from the Photo (or

Video) menu.

4Select the pictures or videos to copy, or

select Select All to copy the entire

album. (A + appears next to selected

items.)

5Select Copy.

6Select the Copy items to pick list and

select whether you want to copy the

selected items to your device or to an

expansion card.

7Select the Into album pick list and

select the album you want to copy the

selected items to.

8Select Copy.

TIP

You can also move pictures and videos

between albums. Open the Photo (or Video)

menu and select Move to. The remaining

steps are the same as those for copying

pictures, but use the Move commands

instead of the Copy commands.

Indicates that

a picture is

selected

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Organizing pictures and videos

1Open the album you want to organize.

2Press Menu .

3Select Album, and then select Add to

album or Remove from album.

4Select the pictures or videos to add or

remove, or select Select All to add or

remove the entire album. (A plus sign

indicates that you want to add the item.

An X indicates that you want to remove

the item.)

5Select Add or Remove.

Saving a picture as wallpaper

You can select a picture to use as wallpaper

for the Main tab in the Phone application.

1Display the picture you want to save as

wallpaper.

2Press Menu .

3Select Options, and then select Save

as Wallpaper.

4When the confirmation message

appears, confirm by selecting Ye s , or

decline by selecting No.

Adding a picture to a contact entry

1Display the picture you want to add to a

contact.

2Press Menu .

3Select Options, and then select Save

as Contact.

4Select the contact you want to add this

picture to.

Rotating a picture

1Display the picture you want to rotate.

2Press Menu .

3Select Rotate from the Photo menu.

DID

YOU

KNOW

You can also open the Album

list from Camera View or Camcorder View by

selecting the icon in the lower-left corner.

TIP

Install the Palm® Files application from the

Palm Software Installation CD to easily

browse and manage files on an expansion

card.

TIP

To change the name, add a caption, or

view other picture or video information,

highlight (or open) the item, open the Photo

(or Video) menu, and select Details.

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4Select the orientation.

Deleting a picture or video

1Open the album that contains the

picture(s) or video(s) you want to delete.

2Press Menu .

3Select Delete from the Photo (or

Video) menu.

4Select the pictures or videos that you

want to delete, or select Select All to

delete the entire album. (An X appears

next to selected items.)

5Select Delete.

6Select Delete to confirm the deletion.

Viewing pictures and videos on your

computer

When you synchronize your Centro, your

pictures and videos are copied to your

desktop computer. You can view pictures in

JPG format and videos in MPEG-4 format

(3G2 file extension). You can email them to

friends using your desktop email

application.

BEFORE YOU BEGIN To use your

computer to view and edit videos you

captured on your Centro, you must first

install QuickTime from the Palm Software

Installation CD.

On a Windows computer, you can view

and edit synchronized pictures and videos

in the Palm Media desktop application.

Open Palm®Desktop software and click

the Media icon. You can refer to the

Palm Desktop Online Help for information

about using the Palm Media desktop

application.

Pocket Tunes™

You can listen to music through the

speaker on the back of your Centro or

through a stereo headset or headphones

(stereo headphone adapter or 2.5mm

stereo headphone or headset required,

sold separately). To listen to music on your

Centro, you need to convert the music files

into MP3 format using Windows Media

TIP

You can also highlight a picture or video in

Thumbnail View, and then press Backspace to

delete the highlighted item.

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Player (Windows computers) or iTunes

(Mac computers), and then transfer the

music files to your Centro or an expansion

card. After you transfer the music files, you

can play them using Pocket Tunes™ on

your Centro.

Setting up Windows Media Player for

MP3

On a Windows computer, you need to set

Windows Media Player to save your music

files in MP3 format in order for the files to

be compatible with Pocket Tunes.

1Connect your Centro to your computer

with the sync cable.

2Press Applications and select

pTunes .

3On your computer, open Windows

Media Player, and then click the

full-screen icon in the upper-right

corner to maximize the window.

4Click To o l s , and then click Options.

5Click the Rip Music tab, click the

Format pick list, and then select mp3.

Click OK.

6Click To o l s , and then click Options.

7Click the Devices tab, select Palm

Device from the Devices list, and then

click Properties.

8Click the Quality tab, uncheck the

Convert files as required by this

handheld (recommended) box. Click

Apply.

9Click OK.

You have now set up Windows Media

Player to transfer MP3 files to the Pocket

Tunes application on your Centro.

DID

YOU

KNOW

If a call comes in when you’re

listening to music, you can take the call and

the music pauses automatically. After you

finish the call, the music starts again.

Select your

Centro

Click

Properties

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Setting up iTunes for MP3

On a Mac, use iTunes (included with OS X)

to convert music from a CD to MP3 format.

For more information on using the iTunes

software, see the documentation that

came with your Mac.

1On your Mac, open iTunes.

2Select Preferences.

3Click the Advanced button at the top of

the window, and then click Importing.

4Click the Import Using pop-up menu

and select MP3 Encoder.

5Click the Setting pop-up menu and

select Good Quality.

Transferring music files from your

computer

If your MP3 files are already on your

computer’s hard drive, you just need to

transfer them onto your Centro to listen to

them with Pocket Tunes.

If an expansion card is inserted into the

Centro, Windows Media Player copies the

MP3 files to the expansion card. If you

don’t have an expansion card inserted, the

MP3 files are copied to your Centro.

BEFORE YOU BEGIN On a Mac, you need

a microSD expansion card (sold separately)

to listen to music on your Centro. You

cannot transfer MP3 files from your Mac

directly onto your Centro.

1Connect your Centro to your computer

with the USB sync cable.

2On your Centro, press

Applications and select

pTunes .

3If you are transferring MP3 files from a

Mac, insert an expansion card into your

Centro. This step is optional for

Windows users.

4Do one of the following:

Windows: Open Windows Media

Player on your computer. Select the

Sync tab, and then select your Palm

Device from the drop-down list, and

select Start Sync.The files are

transferred to your Centro.

TIP

Mac If you want greater control over the

file size and sound quality of your MP3 files,

select Custom from the Setting pop-up

menu.

YOUR PHOTOS, VIDEOS, AND MUSIC

POCKET TUNES™ 151

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NOTE Do not press the sync button on

your cable. Windows Media Player

transfers the files, so there’s no need to do

anything.

Mac: Drag and drop the MP3 files onto

the Send To Handheld droplet in the

Palm folder. Select your device name,

the file name, and the destination (card).

Click OK. Synchronize your Centro with

your computer. Be patient; transferring

music to an expansion card can take

several minutes.

Transferring music from a CD to your

Centro

If your songs are on a CD and you want to

listen to them on your Centro, you need to

convert them to MP3 format on your

computer before you transfer the files to

your Centro.

WINDOWS ONLY

1On your computer, open Windows

Media Player.

2Insert the music CD into your

computer’s CD drive.

3Select the Rip tab.

4Select the tracks you want to convert to

MP3.

5Select Rip Music.

6Transfer files to your Centro as

described in Transferring music files

from your computer.

MAC ONLY

1On your Mac, open iTunes.

2Insert the music CD into the CD drive

on your Mac.

TIP

You can also use a card reader accessory

(sold separately) to transfer music files from

your computer to your expansion card. Create

a Music_Audio folder in the root directory of

the card, and store your music files in this

folder.

YOUR PHOTOS, VIDEOS, AND MUSIC

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152

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3Check the boxes next to the tracks you

want to convert to MP3.

4Click the Import button in the

upper-right corner of the iTunes window.

5When the songs have been imported,

click the Eject Disk button in the

lower-right corner of the iTunes window.

6Transfer the files to your Centro as

described in Transferring music files

from your computer.

Listening to music on your Centro

CAUTION Protect your hearing. Listening

to this device at full volume for a long

period of time can damage your hearing.

1Make sure the Ringer switch is set to

Sound On. See Silencing sounds for

more information.

2Press Applications and select

pTunes .

3Use the 5-way to access any of

the following icons:

Play: Plays or resumes playback of

the current song.

Next song: Plays the next song.

Previous song: Plays the previous

song.

Choose song: Displays a list of

songs to choose from.

Pause: Pauses playback.

NOTE To adjust the volume during

playback, press the Volume button on the

side of your Centro.

TIP

You can change the settings on your

Centro so that pressing and holding the Side

button opens Pocket Tunes. See Reassigning

buttons for details.

DID

YOU

KNOW

You can also press Space to

pause and resume playback, as well as use

the 5-way to navigate among songs or pause

and resume playback.

YOUR PHOTOS, VIDEOS, AND MUSIC

POCKET TUNES™ 153

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Pocket Tunes continues playing until it

reaches the end of your list or until you

select Pause . Music continues to play

even if you switch to another application or

turn off your screen. If you want to stop

playing music when you exit Pocket Tunes

Deluxe, open the Background Prefs menu

and uncheck the Enable background play

box, and then select OK.

Creating a playlist

If you want to play a group of songs in a

particular order, you can create a playlist.

1Press Applications and select

pTunes .

2Press Menu .

3Select Actions, and then select

Manage Playlists.

4Select New, and then enter a name for

the playlist.

5Select Add Song. Select the songs you

want to include on the playlist.

6Select Save List.

Editing a playlist

1Press Applications and select

pTunes .

2Press Menu .

song Next

song

Volume

Choose

song

Progress

indicator Play/Pause

TIP

To play songs from a playlist, open Pocket

Tunes, select Choose Songs, and then select

Playlists. Select the playlist you want to play,

and then select All.

YOUR PHOTOS, VIDEOS, AND MUSIC

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3Select Actions, and then select

Manage Playlists.

4Highlight a playlist, and then select Edit.

5Do any of the following:

•To delete a song from the playlist,

select the song and then select

Remove.

•To add a song, select Add Song,

select the songs you want to add, and

then select OK.

•To move a song up or down one slot,

select a song and then select Up or

Down.

6Select Save List.

TIP

To delete a playlist, select Manage

Playlists from the Actions menu, select the

playlist, and then select Delete. Select Ye s to

confirm the deletion.

155

CHAPTER

Your personal information

organizer

Say good-bye to paper calendars and throw away those

scribbled to-do lists. Your Palm®Centro™ smartphone is all you

need to organize your personal information and keep it with you

wherever you go.

You never lose your information, even if your battery is

completely drained. All your personal info is backed up each

time you synchronize, and your info is kept private when you

use the security features on your Centro. Also, you can easily

share info with others electronically.

Benefits

•Track current, future, and past

appointments

•Make to-do lists that get done

•Set reminders for appointments,

birthdays, important tasks, and

•Before you call your friend in

London, check the time

In this chapter

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

YOUR PERSONAL INFORMATION ORGANIZER

CALENDAR 157

CHAPTER

Calendar

Calendar is a powerful organizer application

that helps you manage your schedule. You

can view your calendar by day, week, or

month, or as an agenda list that combines

your Tasks list and email notifications with

your appointments. Schedule repeating

meetings or a block of vacation time by

creating an event that repeats at an interval

you specify. Color-code your appointments

by category and add notes with helpful

information.

Displaying your calendar

Press Calendar repeatedly to cycle

through the various views:

Agenda View: Shows your daily schedule,

the number of unread email messages,

and any items on your Tasks list that are

overdue or due today. If there’s room,

Agenda View also lists events on future

dates.

Day View: Shows your daily schedule one

day at a time.

Week View: Shows your schedule for an

entire week. The time frames are based on

the Start Time and End Time settings in

Calendar Preferences.

Month View: Shows your schedule for a

whole month.

In most Calendar views, you can do the

following:

•Open the Options menu and select

Year View to view a calendar for an

entire year.

•Use the 5-way to go to another

day, week, month, or year—based on

the current view. (Not available in

Agenda View.)

DID

YOU

KNOW

If your company uses

Microsoft Exchange Server 2003, you may be

able to wirelessly synchronize Calendar

events directly with the server. See Working

with Microsoft Exchange ActiveSync® for

information.

YOUR PERSONAL INFORMATION ORGANIZER

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CHAPTER

•Select Go To, and then select a date

from the calendar. (Not available in

Agenda View.)

Creating an event

1Press Calendar until Day View

appears.

2Select Go To and then select the

desired day.

3Select New.

4Using the keyboard, enter a starting

hour and minute for the event, such as

545 for 5:45.

5Select the End Time box and enter the

ending hour and minute for the event.

6To assign a time zone to the event,

select the Time Zone pick list and

select a city in the time zone you want.

7Select OK.

8Enter a description for the event.

IMPORTANT If you use Palm Desktop

software, do not add time zones to your

events. Palm Desktop does not support

time zones.

If you use Microsoft Outlook, you can use

the time zone feature, but you must install

the conduit that came with your Centro (or

a subsequent update) on all the computers

with which you sync your Centro. Chapura

PocketMirror and other earlier Microsoft

Outlook conduits do not support time

zones.

TIP

If you have several appointments to enter,

it’s more efficient to use Palm®Desktop

software or Microsoft Outlook on your

computer and then synchronize your Centro

with your computer. For more information,

see Synchronizing information—the basics.

Selected

day

Selected

date

YOUR PERSONAL INFORMATION ORGANIZER

CALENDAR 159

CHAPTER

Adding an alarm to an event

1In Calendar, select the event.

2Select Details.

3Check the Alarm box and select the

number of minutes, hours, or days

before the event you would like to

receive the alarm.

4Select OK.

Creating an untimed event

An untimed event, such as a holiday or

deadline, does not occur at a particular

time.

1Press Calendar until you are in

Day View.

2Press Left or Right to go to the

date of the event.

3Make sure no times are highlighted.

TIP

To automatically assign a time zone to your

events, open the Options menu, select

Preferences, and check the New events use

time zones box. All your new events will be

assigned to your local time zone (existing

events aren’t affected), and you can change

the time zone setting for individual events.

TIP

If you want your events with time zones to

stay at the same time in Calendar, regardless

of the time zone you are in, go to Date & Time

Preferences, select the Automatically set

pick list, and select Date and time. If you

select Date, time and time zone, the event

time shifts if you travel to a different time

zone. See Setting the date and time for

information.

TIP

The alarm for untimed events is defined by

minutes, days, or hours before midnight of the

date of the event.

DID

YOU

KNOW

When an alarm occurs, the

Alert dialog box displays all your pending

alerts. Select an alert description to jump to

that item, or check the box to clear that alert.

Type of time

units

Number of

time units

YOUR PERSONAL INFORMATION ORGANIZER

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4Enter a description for the event.

A diamond appears next to the

description of an untimed event.

Scheduling a repeating event

1Create an event, and then select it.

2Select Details.

3Select the Repeat pick list, and then

select a repeat interval. If the interval

you need doesn’t appear on the list,

select Other to define a custom

interval.

4Select OK.

TIP

To enter a birthday or anniversary, add this

info to the person’s Contacts entry and it

automatically appears in your Calendar.

TIP

To enter a holiday, create an untimed

event. Then, from the Details screen, select

Every year as the repeat interval.

DID

YOU

KNOW

If you sync with Microsoft

Outlook and your events include other people,

a With field appears in the Details dialog box

and your attendee info appears in this field

after you sync.

Repeating

event

YOUR PERSONAL INFORMATION ORGANIZER

CALENDAR 161

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Color-coding your schedule

Use color-coding to quickly spot various

types of events. For example, make

appointments with family green,

co-workers blue, and friends red. Follow

these steps to create a category and

assign it a color code.

1In Day View, select an event description

or select an empty time slot.

2Select Details.

3Select the Category pick list and select

Edit Categories.

4Do one of the following:

•To create a new category, select New

and then enter a category name.

•To add a color to an existing category,

select a category and select Edit.

5Select the color you want to give this

category, and then select OK.

6(Optional) Repeat steps 4 and 5 to add

or edit more categories.

7Select OK two more times.

Now that the categories are set up with

colors, you can assign categories to your

events to color-code them. See the next

section for details.

Changing or deleting an event

1Select the event you want to edit or

delete.

2Select Details.

3In addition to the settings covered

earlier in this chapter, you can also

change any of the following settings:

Date and Time: Displays when the

event takes place. Change these

settings to reschedule the event.

Location: Provides a description of

where the event takes place.

Category: Sets the color-coded

category for this event.

Note : Provides space for you to

enter additional text.

Delete: Removes the event from your

calendar.

4Select OK.

TIP

To save memory, you can purge your old

events. Open the Record menu and select

Purge. Select the Delete events older than

pick list and select a time frame. Select OK.

YOUR PERSONAL INFORMATION ORGANIZER

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Customizing display options for your

calendar

1Press Menu .

2Select Options, and then select

Display Options.

3Select the Default View pick list and

select the view you want to see when

you open Calendar.

4Select Agenda and set any of the

following options:

Show Due Tasks: The tasks that are

due today and the tasks that are

overdue appear in Agenda View.

Show Messages: The number of read

and unread email messages is displayed

in Agenda View.

Background: A favorite photo becomes

the Agenda View background. Check

the Background box, select the image

placeholder, and then select a photo.

Adjust the fade setting so that the text

is easy to read against the photo.

5Select Day and set any of the following

options:

Show Category List: The Category pick

list appears in Day View.

Show Time Bars: The time bars appear

in Day View to show the duration of an

event and to illustrate event conflicts.

Compress Day View: When this box is

unchecked, all time slots appear on the

screen. When this box is checked, start

and end times appear for each event,

but blank time slots near the bottom of

the screen disappear to minimize

scrolling.

Show Category Column: The

color-coded category marker appears

between the time and the description to

YOUR PERSONAL INFORMATION ORGANIZER

CALENDAR 163

CHAPTER

indicate under which category the event

is filed.

6Select Month and set any of the

following options:

Show Category List: The Category pick

list appears in Month View.

Timed Events: The events that are

scheduled for a specific time appear in

Month View.

Untimed Events: The events that are

scheduled for a specific date but not a

specific time appear in Month View.

Daily Repeating Events: The events

that repeat every day appear in Month

View.

7Select OK.

Selecting alarm tones

1Press Menu .

2Select Options, and then select Sound

Preferences.

3Select the Application pick list and

select Calendar.

4Select the Volume pick list and select

the volume level.

TIP

You can customize your Centro to display

the most current Calendar event in the Main

tab in the Phone application. Press Phone,

open the Options menu, and then select

Phone Display Options. Check the Show

Calendar event box.

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CHAPTER

5Select the Vibrate pick list and select

when you want your Centro to vibrate

for an event alarm.

6Select tones from any of the following

pick lists:

Alarm Sound: The tone that plays the

first time your alarm goes off.

Reminder Sound: The tone that plays if

an alarm is not acknowledged and

the alarm repeats itself.

Repeat: The number of times the alarm

repeats itself if the alarm is not

acknowledged.

Default Alarm: A default amount of

time before the event for which the

alarm goes off.

7Select Done.

World Clock

World Clock displays the day and time in

three cities anywhere around the globe.

Whether you’re traveling or staying home,

it’s easy to keep track of the best time to

reach your business associates, friends,

and family in faraway places.

TIP

You can also record sounds and use them

as alarms. Select Manage on the Sound &

Alerts Preferences screen.

•To record a sound, select New.

•To play a sound, select it and press Center

on the 5-way.

•To delete a sound, select it and press

Backspace.

•To send a sound, select it and then select

Send.

DID

YOU

KNOW

Your Centro includes a silent

alarm that can vibrate even when the Ringer

switch is set to Sound Off.

YOUR PERSONAL INFORMATION ORGANIZER

WORLD CLOCK 165

CHAPTER

Selecting cities

World Clock shows the system date and

time above the world map. If you selected

the option to get the date and time from

the mobile network (see Setting the date

and time), your network automatically

updates the time display to match the local

time when you travel.

Below the world map, you can view the

time in two other cities.

1Press Applications and select

World Clock .

2Select a City pick list, and select a city

in the same time zone.

Adding cities

If the city you want to display is not in the

predefined list, you can add it.

1Select a City pick list and select Edit

List.

2Select Add.

3Select a location in the same time zone

as the city you want to add, and then

select OK.

TIP

If you did not select the option to get the

date and time from the mobile network, you

can set the city at the top of the screen to a

fixed location.

TIP

If you travel a lot, you may want to select

your home city as one of these two cities, so

that you always know what time it is at home.

DID

YOU

KNOW

You can run your stylus over

the map to see the time in other cities. The

shadow over the map represents nighttime

moving across the globe.

TIP

World Clock does not automatically update

the system time for daylight-saving time. To

change the Daylight Savings Time setting, see

Setting the date and time.

YOUR PERSONAL INFORMATION ORGANIZER

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166

CHAPTER

4Enter the name of the city.

5Select Location, select Map, select the

location of the city, and then select OK.

6If the city is not on daylight-saving time,

uncheck this box. If daylight-saving time

is observed, enter Start and End dates.

7Select OK, and then select Done.

Setting an alarm

The next time you travel, don’t rely on a

hotel alarm clock to get you to that

important meeting. Use your Centro

instead. World Clock includes a built-in

alarm feature that you can use as a travel

alarm.

1Select Off in the upper-right corner.

2Select the time you want the alarm to

sound.

3Select OK.

Tasks

You can use Tasks to remind you of tasks

you need to complete and to keep a record

of when you finish tasks.

Adding a task

1Press Applications and select

Ta s k s .

2Select New to create a new task.

3Enter a description of the task. The text

can be longer than one line.

Setting task priority, due date, and other

details

The Details dialog box enables you to

assign a priority level, due date, category,

privacy flag, and other details for each task.

TIP

To customize the alarm sound and volume,

open the Options menu and select Alarm

Preferences.

TIP

Make sure the Ringer switch is set to

Sound On, so that you can hear the alarm.

YOUR PERSONAL INFORMATION ORGANIZER

TASKS 167

CHAPTER

1Select the task to which you want to

assign details.

2Select Details.

3Set any of the following:

Priority: Select the priority number for

this task (1 is the most important). Later

you can arrange your tasks based on the

importance of each task.

Category: Assign the task to a specific

category.

Due Date: Select the Due Date pick list

and select a due date for the task.

Alarm: Set an alarm for this task.

Repeat: Indicate whether the task

occurs at regular intervals and how

often it repeats. When you check off a

repeating task, the next instance of this

task automatically appears in your task

list.

Private: Check this box to mark this

task private. See Working with private

entries for additional information.

: Select this button to enter

additional text that you want to

associate with the task.

4Select OK.

Checking off a task

1Select the task you want to check off.

2Press Center or tap in the box to

check off the task.

TIP

You can also select the priority from the

Tasks list by selecting the number next to a

task and then selecting a priority level.

TIP

If you turn on the Show Due Dates option

in the Tasks Preferences screen, you can

select the due date in the Tasks list to set a

new date.

TIP

Press Menu to access other features such

as importing phone numbers into the Tasks

list.

YOUR PERSONAL INFORMATION ORGANIZER

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CHAPTER

Organizing your tasks

In the Tasks list, select one of these

options:

All: Displays all your tasks.

Date: Displays tasks that are due in a

specific time frame. With Date selected,

press Down to select the pick list, and

then press Center to see the various

options: Due Today, Last 7 Days, Next 7

Days, or Past Due.

Category: Displays tasks that are assigned

to the selected category. Select the

Category pick list to select a different

category.

TIP

If you accidentally check off a task and

need to uncheck it, highlight the task again

and press Center on the 5-way to uncheck it.

TIP

You can set Tasks to record the date that

you completed a task, and you can select to

show or hide completed tasks. Completed

tasks remain in the memory of your Centro

until you purge them.

DID

YOU

KNOW

Overdue tasks have an

exclamation point (!) next to the due date.

YOUR PERSONAL INFORMATION ORGANIZER

TASKS 169

CHAPTER

Deleting a task

1Select the task you want to delete.

2Press Menu .

3Select Delete Task from the Record

menu.

4Select OK.

Customizing Tasks

The Tasks Preferences screen enables you

to control the appearance of the Tasks list

screen.

1In the Tasks list screen, press

Menu .

2Select Options, and then select

Preferences.

3Set any of the following preferences:

Sort by: Indicates the order in which

your tasks appear in the list.

Show Completed Tasks: Displays

tasks you’ve checked off.

Record Completion Date: Replaces

the due date with the completion date

when you complete (check off) the task.

Show Due Dates: Displays task due

dates and inserts an exclamation point

(!) next to overdue tasks.

Show Priorities: Displays the priority

setting for each task.

Show Categories: Displays the

category for each task.

Alarm Sound: Sets the sound for the

alarms you assign to your tasks.

4Select OK.

TIP

To save memory, you can purge all

completed tasks. Open the Record menu and

select Purge. Select OK.

DID

YOU

KNOW

You can display your tasks in

your calendar. See Customizing display

options for your calendar for details.

YOUR PERSONAL INFORMATION ORGANIZER

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CHAPTER

171

CHAPTER

Your memos and documents

With its ability to store large amounts of important information,

your Palm®Centro™ smartphone lets you take your office with

you—including your Microsoft Office and PDF files. You can

keep updated copies of the files on both your Centro and your

computer so that you can work on them in the most convenient

location any time.

Leave your note pad and voice recorder at home. Use Memos to

type notes. Use Voice Memo to record notes, agenda items, and

other important thoughts, and play them back, right on your Centro.

You can even send your notes and voice memos to a friend or

colleague by attaching them to an email or multimedia message.

Benefits

•Manage Word, Excel®, PowerPoint,

and PDF files on your Centro

•Improve productivity by taking

important docs, spreadsheets, and

presentations with you

•Capture thoughts on the fly

In this chapter

Documents To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Memos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Voice Memo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

YOUR MEMOS AND DOCUMENTS

DOCUMENTS TO GO® PROFESSIONAL 173

CHAPTER

Documents To Go®

Professional

NOTE The Palm Software Installation CD

includes the Documents To Go® desktop

software. On your Centro, the companion

for Documents To Go is named Documents

and it’s already installed on your Centro.

With the Documents application, you can

take your important office info with you.

You can carry, create, view, and edit

Microsoft Word and Excel files directly on

your Centro. You can also view, carry, and

manage PowerPoint and PDF files. For

example, you can open email attachments,

files you download with the web browser,

and files stored on an expansion card—as

long as the files are in a supported format.

NOTE The version of Documents To Go

that comes with your Centro supports

viewing of Microsoft Office 2007

documents. To edit Office 2007 files on

your Centro, you must save the files in

Office 2003 format. For information about

an upgrade that supports Office 2007, go to

dataviz.com/office2007 (additional fees

may apply).

If you install the Documents To Go desktop

software (from the Palm Software

Installation CD), you can use Documents

To Go to transfer files from your computer

to your Centro when you synchronize.

Here are a few more examples of what you

can do with Documents:

•Send and receive email attachments in

Word, Excel, PowerPoint, and Acrobat

file formats (DOC, XLS, PPT, and PDF).

•View Word, Excel, PowerPoint, and

Acrobat files (DOC, XLS, PPT, and PDF).

•Create or edit a Word-compatible

document or Excel-compatible

spreadsheet on your Centro, and then

save it in the native DOC or XLS format.

•Create a PowerPoint presentation on

your computer, use the Documents To

Go desktop application to optimize the

file for your Centro, and then sync the

file onto your Centro to view it on the

go.

YOUR MEMOS AND DOCUMENTS

MEMOS

174

CHAPTER

NOTE The Documents application does

not support some editing functions, such

as multiple font sizes and spell checking.

Opening a document

In the Documents application, you can

view and open any Word, Excel,

PowerPoint, or Acrobat (PDF) file on your

Centro or on an expansion card that is

inserted into the expansion slot.

1Press Applications and select

Documents .

2Select the document you want from the

list.

Memos

Memos are a great way to store notes on

your Centro.

TIP

For more info on the Documents

application on your Centro, go to dataviz.com.

If you installed the desktop application from

the Palm Software Installation CD, you can

also click the Documents To Go icon on your

computer, and then click Help.

TIP

Install the Files application from the Palm

Software Installation CD to easily browse and

manage files on an expansion card.

TIP

When you work on a file on your Centro,

you can save it to your Centro or to an

expansion card. Open the File menu, select

Save As, and then select the location where

you want to save the file.

DID

YOU

KNOW

Each memo can include 4,096

characters of text.

YOUR MEMOS AND DOCUMENTS

VOICE MEMO 175

CHAPTER

Creating a memo

1Press Applications and select

Memos .

2Enter the text you want to appear in the

memo.

3Select Done.

Deleting a memo

1Open the memo you want to delete.

2Press Menu .

3Select Delete Memo from the Record

menu.

4Select OK.

Voice Memo

Voice Memo provides a place for you to

record and play back notes and other

important thoughts directly on your Centro.

Creating a voice memo

When recording a voice memo, hold your

Centro with the screen facing you while

you’re speaking.

1Press and hold the Side button on your

Centro while recording your memo.

After you finish recording, release the

Side button.

The memo is automatically saved to

your Centro.

2(Optional) Enter a title for the memo.

TIP

You can assign categories to your memos.

Open the memo you want to change, select

the category pick list at the top of the screen,

and select a category.

YOUR MEMOS AND DOCUMENTS

VOICE MEMO

176

CHAPTER

Listening to a voice memo

1Press Applications and select

Voice Memo .

2In the Voice Memo list, navigate to the

voice memo title and then press

Center to select it. The voice memo

begins to play.

3Press Center to pause or stop

playback.

TIP

You can also access Voice Memo by

pressing Applications and selecting Voice

Memo.

TIP

If you need to pause while recording,

press and hold Center on the 5-way. Release

the button to resume recording.

DID

YOU

KNOW

You can use a voice memo as

a ringtone. Highlight the voice memo in the

list, open the Voice Memo menu, and then

select Copy to Ringtone.

TIP

To adjust the volume level, press the

Volume button on the side of your Centro.

TIP

To change a voice memo title, open the

Voice Memo menu and select Rename

Memo.

DID

YOU

KNOW

You can send a voice memo in

an email or MMS message (see the

documentation for your email application, or

Creating and sending a multimedia message).

You can also use Bluetooth® wireless

technology to send a voice memo to a nearby

Bluetooth device (see Sending info over a

Bluetooth wireless connection).

177

CHAPTER

Your application and

info management tools

Synchronization is a great way to transfer, update, and back up

info on your Palm®Centro™ smartphone. Synchronizing simply

means that info you entered or updated in one place (your

Centro or your computer) is automatically updated in the other.

There’s no need to enter info twice.

Expansion cards (sold separately) provide a compact and

limitless storage solution. When one card becomes full, simply

use another card to carry your extra music and video clips and

to install and run games and other software, from dictionaries

to travel guides.

Benefits

•Locate info in your applications

with the Find feature

•Install applications, games, and

other software

•Quickly enter, update, and protect

your info on your computer and

your Centro

•Store, carry, and exchange info

In this chapter

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Sending information with Bluetooth® wireless technology. . . . . . . 186

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . 191

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

USING FIND 179

CHAPTER

Using Find

The Find feature locates any text in the

built-in applications and databases and

in some third-party applications. The Find

feature searches for the group of

characters you specify, including characters

that are part of a word. Find is not

case-sensitive.

1Press Option , and then press Shift/

Find to open the Find dialog box.

2Enter the text you want to find.

3Select OK to start the search.

4In the search results, select the text you

want to review, or select Find More to

continue the search.

Viewing and using

the alerts

The Alert dialog box on your Centro shows

info about incoming items, such as new

messages and Calendar events. An alert

also notifies you when you miss a phone

call.

To view the Alert dialog box, tap the

blinking bell with your stylus when it

appears in the upper-left corner of any

screen, or press and hold Center when

the blinking bell appears.

DID

YOU

KNOW

Find locates any word that

begins with the text you enter. For example,

entering “plane” finds “planet” but not

“airplane.”

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

CALCULATOR

180

CHAPTER

In the Alert dialog box, you can do any of

the following:

•Check the box next to the alert to

remove it from the list.

•Select the alert to open the

corresponding application and view the

alert item (message, event, missed call,

and so on).

•Select Done to close the Alert dialog

box. The alert remains active and the

bell continues to blink in the upper-left

corner of the screen.

•Select Clear All to delete all alerts in

the Alert dialog box.

Calculator

Calculator includes a basic calculator, plus

an advanced calculator with scientific,

financial, and conversion functions.

Switching between Basic and Advanced

Calculator Modes

1Press Applications and select

Calc .

2Press Menu .

3Select Options, and then select

Advanced Mode or Basic Mode.

TIP

In Basic Mode, you can also press Right

on the 5-way to switch to Advanced Mode. In

Advanced Mode, press Right on the 5-way to

cycle between functions, and press Left on

the 5-way to return to Basic Mode.

DID

YOU

KNOW

You can tap the onscreen

number pad or use the keyboard to input

numbers.

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

CALCULATOR 181

CHAPTER

Selecting functions in Advanced

Calculator Mode

1Switch to Advanced Mode (see the

preceding procedure).

2Press Menu .

3Select Options, and then select the

type of function you want to use:

Math: Advanced mathematical

functions such as exponents, roots, and

logarithms.

Trig: Trigonometric functions such as

sine, cosine, tangent, and variants.

Finance: Financial calculator functions

such as APR and amortization.

Logic: Hexadecimal characters in

keypad, plus logic functions such as

And, Not, Or, and Xor.

Statistics: Statistical functions such as

sum, factorial, and random number

generator.

Weight/Tmp: Weight and temperature

conversions for metric and English

values.

Length: Length conversions for metric

and English values.

Area: Area conversions for metric,

traditional, and English values.

Volume: Volume conversions for metric

and English values.

4Press Menu .

5Select Pref, and then select the decimal

display format: Float, Fixed(x), Sci(x),

or Eng(x).

6Press Menu .

7Select Pref, and then select the number

display format: Degrees, Radians, or

Grads.

TIP

Select Sto to store a number in one of ten

memory slots. Select Rcl to recall a stored

number.

TIP

Select Con to access a list of

mathematical constants such as Avogadro’s

number or the speed of light.

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

INSTALLING APPLICATIONS

182

CHAPTER

Installing applications

Your Centro comes with several built-in and

ready-to-use applications. You can also

install additional applications, such as

business software, games, and more. The

Palm Software Installation CD includes

several bonus software apps, and you can

purchase other third-party Palm OS® by

ACCESS apps as well.

NOTE The instructions in this section tell

you how to install basic PRC (Palm OS

application) and PDB (Palm OS database)

files on your Centro. Some Palm OS

software uses an installer or wizard to

guide you through the process. For details,

consult the documentation that came with

the software.

Installing bonus software from My Centro

on your device

My Centro lets you download and install

software that you can use on your Centro.

If the software has a desktop component

in addition to a Centro component, you

need to download the software to your

computer first. See Installing bonus

software from My Palm on your computer

for info on installing software that includes

a desktop component.

1Press Applications and select

My Centro .

2Select the Bonus tab.

3Select the Install link below the name

of the application you want to install.

Repeat step 3 to install additional

applications.

Installing applications from the Internet

You can use the web browser on your

Centro to install Palm OS files (PRC or

PDB) directly from the Internet. When you

download a PRC or PDB file, it is

automatically installed on your Centro. If a

file is compressed (for example, as a ZIP or

SIT file), you need to download it to your

computer, expand the file, and then

synchronize to transfer the expanded file to

your Centro.

NOTE Make sure the application you

download is compatible with your device.

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CHAPTER

1Open the web browser (see Viewing a

web page).

2Go to the page that contains the link to

the application you want to download.

3Press Left or Right to highlight the

link to the file, and then press

Center to initiate the download

process.

4Follow the onscreen instructions to

accept and install the application.

Installing bonus software from My Palm

on your computer

1On your computer, go to go.palm.com/

centro-gsm/.

2Follow the onscreen instructions to

download the application(s) you want to

install.

3When prompted to select either Save or

Run, select Run to place the

application(s) in the install queue.

4Synchronize your Centro with your

computer to install the application(s) on

your Centro.

Installing other third-party applications

from a computer

When you download an application to your

computer, it is probably in a compressed

format such as a ZIP or SIT file. If the file is

compressed, you need to use a

decompression utility on your computer,

such as WinZip or Allume Stuffit Expander,

before you install the application on your

Centro.

BEFORE YOU BEGIN To install an app

from your computer to your Centro,

you must first install Palm®Desktop

software on your computer (see Installing

the desktop synchronization software).

1 Windows: Select Start > Programs >

Palm > Install Tool, and then select

Add to browse to the application you

want to add.

Mac: Drag and drop the file(s) onto the

Send To Device droplet in the Palm

folder.

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184

CHAPTER

2Select your device name from the User

list, and then click OK.

3Synchronize your Centro with your

computer to install the application(s) on

your Centro.

Installing third-party applications from a

computer to an expansion card

You can install an application to an

expansion card rather than to your Centro.

Windows:

1Select Start > Programs > Palm >

Install Tool.

2Select your device name from the User

list.

3Select Add and browse to the

application you want to add.

4Select Change Destination and select

the expansion card.

5Select OK.

6Synchronize your Centro with your

computer to install the application(s) on

your Centro.

Mac:

1In the menu for Palm Desktop software,

click HotSync.

2Select Install Handheld files, and then

select expansion card as the file’s

destination.

Getting help with third-party applications

If you encounter a problem (such as an

error message) with a third-party

application, contact the application’s author

or vendor. For general troubleshooting of

third-party applications, see Third-party

applications.

Removing

applications

If you decide that you no longer need an

application, or you want to free up

memory, you can remove apps from your

Centro or an expansion card (for more on

expansion cards, see Inserting an

expansion card). You can remove only

apps, patches, and extensions that you

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

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CHAPTER

install; you cannot remove the built-in apps

that reside in the ROM portion of your

Centro.

1Press Applications .

2If you want to remove an application

from an expansion card, insert the card

into your Centro.

3Press Menu .

4Select Delete on the App menu.

5Select the Delete From pick list and

select the location of the application you

want to remove: Phone or <card

name>.

6Select the application that you want to

remove.

7Select Delete, and then select Yes to

confirm deletion.

8Synchronize to remove the application

from the Backup subfolder on your

computer.

Manually deleting applications

If an app you delete reappears on your

Centro, you may need to manually delete

the app from your computer.

1Locate your Backup subfolder on your

computer.

Windows: C:\Program

Files\Palm\<device name>.

Mac: Mac

HD\Applications\Palm\Users\<device

name>.

If you upgraded from a previous version

of Palm Desktop, your Backup subfolder

may be located in the palmOne or

Handspring folder.

2If you find a PRC or PDB file for the

application you just removed, delete the

file from the Backup subfolder.

3Delete the file from your device again.

DID

YOU

KNOW

Some applications are factory

installed on your Centro and cannot be

deleted. These are listed with a Lock icon next

to them.

DID

YOU

KNOW

Applications deleted from your

Centro are kept on your computer in the

Archive folder of your user folder. If you have

trouble locating your user folder, see I can’t

find my user folder.

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

VIEWING APPLICATION INFO

186

CHAPTER

Viewing application

info

The Info screens display basic statistics

about the applications on your Centro.

1Press Applications .

2Press Menu .

3Select Info on the App menu.

4Select the Device pick list and select

the location of the app you want to view

info for: Phone or <card name>.

5At the bottom of the screen, select the

type of information you want to view:

Version: The version numbers of

applications on your Centro.

Size: The size (in kilobytes) of

applications and information on your

Centro.

Records: The number of entries in

various applications on your Centro.

6Scroll to the application you want to see

info about.

7Select Done.

Sending information

with Bluetooth®

wireless technology

The range of Bluetooth® wireless

technology is up to 30 feet in optimum

environmental conditions. Performance

and range may be affected by physical

obstacles, radio interference from nearby

electronic equipment, and other factors.

TIP

Check your battery level before

establishing a Bluetooth wireless connection.

If the battery level is very low, you can’t make

a Bluetooth wireless connection.

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CHAPTER

Sending info over a Bluetooth wireless

connection

In most applications, you can send an

individual entry or item such as a contact or

a picture. You can also send all the entries

in a category, such as all contacts in the

Business category.

1Press Applications and select

Bluetooth .

2Select Bluetooth On.

3Open an application.

4Select the entry or category you want to

send. You cannot send an item that has

a lock next to it.

5Press Menu .

6Select Send from the leftmost menu.

7Select Bluetooth, and then select OK.

8Select the receiving device(s) from the

Discovery Results list, and then select

OK.

9Wait for a message to indicate that the

transfer is complete before you

continue using your Centro.

Sending an app over a Bluetooth wireless

connection

1Press Applications and select

Bluetooth .

2Select Bluetooth On.

3Press Applications .

4Press Menu .

5Select Send from the App menu.

6Select the Send From pick list and

select the location of the app you want

to send: Phone or <card name>.

7Select the application you want to

transfer. You cannot send an item that

has a lock next to it.

8Select Send.

9Select Bluetooth, and then select OK.

10 Select the receiving device(s) from the

Discovery Results list, and then select

OK.

11 Wait for a message to indicate that the

transfer is complete before you

continue using your Centro.

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Receiving info over a Bluetooth wireless

connection

1Press Applications and select

Bluetooth .

2Select Bluetooth On.

3Select the Visibility pick list and select

one of the following:

Visible: Enables Bluetooth devices that

are not on your Trusted Devices list to

request a connection with your Centro.

Your Centro remains accessible to other

devices until you turn this option off.

After you’ve finished using this setting,

remember to change it back to Hidden.

Te m p o r a r y : Enables Bluetooth devices

that are not on your Trusted Devices list

to request a connection with your

Centro during the next two minutes.

Your Centro reverts to the Hidden

setting and becomes inaccessible to

other devices after two minutes.

4Use the other device to discover your

Centro and send information to it:

•See the other device’s documentation

to learn how to discover and send

information over a Bluetooth wireless

connection.

•If the Ringer switch is set to Sound

On, your Centro beeps to notify you of

the connection and then prompts you

to accept the info. Select a category

or expansion card to file the item(s). If

you don’t select a category, the

item(s) goes into the Unfiled category.

5Select Ye s to receive the information or

No to refuse it.

TIP

The Device Name in the Bluetooth app is

the name other devices with Bluetooth

wireless technology see when they connect

to your Centro. The default name is the name

you gave your device during setup. You can

change this name if you want to.

DID

YOU

KNOW

When you receive an

application over a Bluetooth connection, you

can store the application on your Centro or

send it to an expansion card inserted into the

expansion card slot.

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

BEAMING INFORMATION 189

CHAPTER

Beaming information

Your Centro is equipped with an IR

(infrared) port so that you can beam

information to another device with an IR

port—provided the other device supports

IR communications with Palm OS devices.

The IR port is located on the side of your

Centro, next to the expansion card slot,

behind the small dark shield.

Beaming an entry

You can beam an individual entry or item

such as a contact or a picture. You can also

beam all the entries in the selected

category, such as all the contacts in the

Business or Family category.

1Open the application that holds the

entry you want to beam.

2Select the entry or category you want to

beam. You cannot beam an item that

has a lock icon next to it.

3Press Menu .

4Select Record, and then select one of

the following:

Beam: Sends an individual record.

Beam Category: Sends all entries in

the current category.

5When the Beam Status dialog box

appears, point the IR port on your

Centro directly at the IR port of the

receiving device.

6Wait for the Beam Status dialog box to

indicate that the transfer is complete

before you continue using your Centro.

TIP

For best results, the path between the

two devices must be clear of obstacles, and

both devices must be stationary. If you have

difficulty beaming, shorten the distance and

avoid bright sunlight.

TIP

Once you set up your business card, you

can beam it in two key presses: From the

Main tab in the Phone application, press

Menu, and then press M.

DID

YOU

KNOW

If you beam a bookmark or

saved page from the web browser, it beams

the URL, not the contents of that page.

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

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CHAPTER

Beaming an application

Not all applications can be beamed. A lock

icon appears on the Beam screen next

to applications that cannot be beamed.

1Press Applications .

2Press Menu .

3Select Beam from the App menu.

4Select the Beam From pick list and

select the location of the application you

want to beam: Phone or <card name>.

5Select the application you want to

transfer.

6Select Beam.

7When the Beam Status dialog box

appears, point the IR port on your

Centro directly at the IR port of the

receiving device.

8Wait for the Beam Status dialog box to

indicate that the transfer is complete

before you continue using your Centro.

Receiving beamed information

BEFORE YOU BEGIN Make sure that the

Beam Receive option in Power

Preferences is set to On. See Optimizing

power settings for details.

1Turn on your screen.

2Select the beam command on the

transmitting device.

3Point the IR port on your Centro directly

at the IR port of the transmitting device

to open the Beam Status dialog box.

4When the Beam Status dialog box

appears, select a category for the entry.

5Select Ye s to receive the information or

No to refuse it.

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CHAPTER

Synchronizing

information—

advanced

Changing which applications sync

By default, information from Calendar,

Contacts, Memos, Pictures & Videos, and

Tasks is updated each time you

synchronize your Centro. You can change

which applications synchronize. For

example, if you don’t use the Memos

application and you want to speed up

synchronization, you can turn off

synchronization for Memos.

WINDOWS ONLY

1Click HotSync® manager in the

taskbar in the lower-right corner of your

screen.

2Select Custom.

3Select your device name from the User

list at the top of the screen.

4Select the application for which you

want to turn synchronization on or off,

and then click Change.

5Select Synchronize the files to turn on

synchronization for an app.

Select Do nothing to turn off

synchronization for an app that currently

synchronizes (for example, to turn off

TIP

If you do not select a category when you

receive a beamed item, the item is placed in

the Unfiled category.

TIP

If you can’t receive beamed info, make

sure that you are not running a third-party app

that disables beaming. If you still can’t receive

a beam, try a soft reset (see Resetting your

Centro).

DID

YOU

KNOW

You can store a beamed app

on your Centro or send it to an expansion card

inserted into the expansion card slot.

TIP

Windows If you set up your Centro to

sync with Outlook, you can learn how to

change which applications synchronize and

change their synchronization settings by doing

the following: Click the HotSync manager

icon in the taskbar and select Custom. Select

a conduit that syncs with Outlook, click

Change, and then click Help.

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CHAPTER

synchronization for Memos if you do not

use this app).

NOTE If you want the information in one

location (on your Centro or on your

computer) to completely replace the

information in the other location for that

app, select one of the two overwrite

options. For example, if the Calendar info

on your Centro is accurate but the info on

your computer has become corrupted,

select Handheld overwrites Desktop for

the Calendar app to have your Centro info

replace your computer info. Note that

“handheld” refers to your Centro and

“desktop” refers to your computer.

6(Optional) If you want to make this

change permanent, check the Set as

default box. Otherwise, your change

affects only one synchronization (the

next one you do); thereafter, the

synchronization action reverts to what it

was before the change.

7Click OK.

8(Optional) To turn synchronization on or

off for other apps, repeat steps 4, 5, 6,

and 7 for each application you want to

change.

9Click Done.

MAC ONLY

1Double-click the Palm Desktop icon

in the Palm folder.

2From the HotSync menu, select

Conduit Settings.

3From the User pop-up menu, select

your device name.

4Select the application for which you

want to turn synchronization on or off,

and then click Conduit Settings.

5Select Synchronize the files to turn on

synchronization for an app.

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CHAPTER

Select Do nothing to turn off

synchronization for an app that currently

synchronizes (for example, to turn off

synchronization for Memos if you do not

use this app).

NOTE If you want the information in one

location (Centro or computer) to

completely replace the information in the

other location for that app, select one of

the two overwrite options. For example, if

the Calendar info on your Centro is

accurate but the info on your Mac has

become corrupted, select Handheld

overwrites Macintosh for the Calendar

app to have your Centro info replace the

info on your Mac. Note that “handheld”

refers to your Centro.

6(Optional) If you want to make this

change permanent, click Make Default.

Otherwise, your change affects only

one synchronization (the next one you

do); thereafter, the synchronization

action reverts to what it was before the

change.

7Click OK.

8(Optional) To turn synchronization on or

off for other apps, repeat steps 4, 5, 6,

and 7 for each application you want to

change.

9Close the Conduit Settings window.

Setting up a Bluetooth connection for

synchronization

If your computer is enabled with Bluetooth

wireless technology, you can synchronize

wirelessly over a Bluetooth connection.

1Press Applications and select

Bluetooth .

2Select Bluetooth On.

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CHAPTER

3(Optional) Enter a device name that

identifies your Centro when it is

discovered by other Bluetooth devices.

NOTE Use the same device name for all

your Bluetooth connections. If you change

the device name, you need to re-create any

partnerships you have already created.

4Select the Visibility pick list and select

Visible or Te m p o r a r y.

5Select Setup Devices.

6Select HotSync Setup.

7Follow the onscreen instructions to

create a partnership between your

Centro and your computer. In some

cases you may need to perform setup

steps on your computer before you can

complete this step. Check your

computer’s documentation for specific

setup instructions.

TIP

The device name you enter is the name

other devices with Bluetooth wireless

technology see when they connect to your

Centro. The default name is the name you

gave your device during setup. You can

change this name if you want to.

TIP

After you form a partnership with a device,

you can change the Visibility setting back to

Hidden. That way only devices with which

you’ve already formed a partnership can find

your Centro. New devices cannot request a

connection.

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CHAPTER

8After you finish the HotSync setup,

select Done to return to Applications

View.

You’re now ready to sync your Centro with

your Bluetooth computer.

Synchronizing over a Bluetooth

connection

When you synchronize using the Bluetooth

wireless feature on your Centro, you don’t

need your sync cable. This is especially

useful if you travel with a laptop enabled

with Bluetooth wireless technology.

BEFORE YOU BEGIN Verify the following

on your computer:

•It includes built-in Bluetooth wireless

technology or a Bluetooth adapter.

•Bluetooth is turned on.

•HotSync manager is active. On a

Windows computer, you know HotSync

manager is active when its icon appears

in the lower-right corner of your screen.

9Press Applications and select

HotSync .

10 Select Local.

11 Select the pick list below the HotSync

icon, and then select the name of the

PC you set up for Bluetooth

synchronization (see Setting up a

Bluetooth connection for

synchronization).

12 Select the HotSync icon on your

Centro.

When synchronization is complete, a

message appears at the top of your Centro

screen. Be patient; synchronization may

take a few minutes.

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Synchronizing over an infrared

connection

When you synchronize using the IR port on

your Centro, you don’t need your sync

cable. This is especially useful if you travel

with an IR-enabled laptop.

BEFORE YOU BEGIN Verify the following

on your computer:

•It has an enabled IR port or an IR device

attached to it. Check your computer’s

documentation to see if it supports IR

communication.

•HotSync manager is active. On a

Windows computer, you know HotSync

manager is active when its icon appears

in the lower-right corner of your screen.

WINDOWS ONLY

1On your computer, click HotSync

manager in the taskbar in the

lower-right corner of your screen. Make

sure that Infrared is selected.

2On your Centro, press

Applications and select

HotSync .

3Select Local.

4Select the pick list below the HotSync

icon and select IR to a PC/Handheld.

5Position the IR port on your Centro

within a few inches of your computer’s

IR port.

6Select the HotSync icon on your

Centro.

When synchronization is complete, a

message appears at the top of your Centro

screen. Be patient; synchronization may

take a few minutes.

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MAC ONLY

1Double-click the HotSync manager

icon in the Palm folder.

2Click the HotSync Controls tab, and

then select Enabled.

3Click the Connection Settings tab, and

then check the On box next to IR port.

4Close the HotSync Software Setup

window.

5On your Centro, press

Applications and select

HotSync .

6Select Local.

7Select the pick list below the HotSync

icon and select IR to a PC/Handheld.

8Position the IR port on your Centro

within a few inches of your Mac’s IR

port.

9Select the HotSync icon on your

Centro.

When synchronization is complete, a

message appears at the top of your Centro

screen. Be patient; synchronization may

take a few minutes.

Using expansion

cards

The expansion card slot on your Centro

enables you to add microSD cards to

extend the storage capacity of your Centro

(expansion cards sold separately). Here are

some examples of what microSD

expansion cards can store:

•Photos

•MP3 audio files

•Email attachments

•Games

•eBooks

•Microsoft Office files

•Adobe Acrobat files

•Applications

•Databases

Inserting an expansion card

1Remove the battery door.

2Open the expansion slot door.

3Hold your Centro with the screen facing

you, and hold the card with the label

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facing you. The notch on the card should

be in the lower corner.

4Insert the card into the expansion card

slot until you feel it lock into place.

5Close the expansion slot door.

6Replace the battery door.

Removing an expansion card

1Remove the battery door.

2Open the expansion slot door.

3Press the card into the expansion slot to

release it from the expansion slot.

4After you feel the expansion card slot

eject the card, remove the card

from the slot.

5Close the expansion slot door.

6Replace the battery door.

Opening applications on an expansion

card

After you insert an expansion card into the

expansion card slot, you can open any of

the applications stored on the expansion

card.

1Insert the expansion card into the

expansion card slot. The Card category

of Applications View automatically

appears.

TIP

The expansion card slot has a push-push

mechanism: push in gently to insert a card;

push in gently to remove it.

TIP

If the Ringer switch is set to Sound On,

you hear a confirmation tone when you insert

or remove an expansion card.

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2Select the icon for the application you

want to open.

3Press Center to open the

application.

Accessing items stored on an expansion

card

When an expansion card contains items

such as pictures or songs, you can’t view

them directly from the Card category in

Applications View. You must open the app

that recognizes the item.

1Insert the expansion card into the

expansion card slot. The Card category

of Applications View automatically

appears.

2Select the category pick list in the title

bar, and select All.

3Select the icon for the application in

which you want to open the item. For

example, to view a picture, select

Pics&Videos.

Copying applications between an

expansion card and your Centro

You can copy applications from your Centro

to your expansion card and vice versa.

1Press Applications .

2Press Menu .

3Select Copy from the App menu.

4Select the Copy To pick list and select

the destination: Phone or <card

name>.

TIP

Install the Files application from the Palm

Software Installation CD to easily browse and

manage files on an expansion card.

TIP

Before you copy an application to an

expansion card, make sure that it is

compatible with Palm OS software version

5.4.5 or later. Some applications do not work

with expansion cards and do not allow you to

store files in a location that is separate from

the application.

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5Select the From pick list and select the

location of the application you want to

copy: Phone or <card name>.

6Highlight the application you want to

copy.

7Select Copy.

Viewing expansion card information

The Card Info application displays general

information about the expansion card that

is currently in the expansion slot, and it

enables you to rename and format a card.

•Press Applications and select

Card Info .

Renaming an expansion card

If you change the contents of an expansion

card, you may at some point want to

rename the card to better match its

contents.

1Insert the expansion card into the

expansion card slot.

2Select the category pick list at the top

of the screen and select All.

3Select Card Info .

4Press Menu .

5Select Rename Card from the Card

menu.

6Enter a new name for the card.

7Select OK.

TIP

If you have trouble copying info to,

renaming, or formatting an expansion card,

make sure the card is not write-protected.

Press Applications and select Card Info. If a

“This card is read-only” message appears, the

card is write-protected. See the instructions

that came with your card for additional info.

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Formatting an expansion card

Formatting an expansion card is similar to

formatting a disk on a computer. When

you format an expansion card, you erase all

the information stored on the card.

8Insert the expansion card into the

expansion card slot.

9Select the category pick list at the top

of the screen and select All.

10 Select Card Info .

11 Press Menu .

12 Select Format Card from the Card

menu.

13 Enter a new name for the card.

14 Select OK.

TIP

If you format a card, any photos or

documents that were previously stored on the

card are deleted from your desktop software

the next time you sync. You can recover these

files from the backup folder, or you can

prevent the deletion by temporarily changing

your sync settings for the affected application

to Desktop overwrites handheld.

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203

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Your personal settings

Customizing your Palm®Centro™ smartphone is a great way to

make it match your lifestyle and work even harder for you.

On your Centro, you can easily customize the sounds, fonts,

screen colors, and more. Take advantage of different levels of

security. Prevent making an accidental (and expensive) phone

call by locking the keyboard. Some settings can help extend the

life of your Centro battery. There are lots of ways to make your

Centro work better for you.

Benefits

•Access applications quickly

•Make your screen easy to read

•Conserve power

•Enjoy your Centro more

In this chapter

System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

YOUR PERSONAL SETTINGS

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System sound

settings

Silencing sounds

You can immediately silence all alerts,

ringtones, music that plays through the

built-in speaker, and system sounds by

sliding the Ringer switch to Sound Off. This

does not mute the audio during a phone

call.

1Slide the Ringer switch to Sound Off

. Your Centro vibrates once to let you

know that you’ve turned sounds off.

2To hear all sounds again, slide the

Ringer switch to Sound On .

NOTE For info on setting the vibrate

option, see the section on setting alert

tones in the chapters that describe the

individual applications.

Sliding the Ringer switch back to Sound On

restores the previous sound settings.

Setting system volume levels

You can set the volume level for system

sounds, such as the tone that plays when

you synchronize.

1Press Applications and select

Sounds .

2Select the Application pick list and

select System.

TIP

If the Ringer switch is set to Sound Off,

the ringer setting overrides the sound settings

and all sounds are turned off.

Sound Off Sound On

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3Select the System Volume and Game

Volume pick lists and select the volume

levels.

4Select Done.

Display and

appearance settings

Adjusting the brightness

Depending on the lighting conditions in

which you’re using your Centro, you may

need to adjust the brightness of the

screen.

1Press Option , and then press

Backlight .

2Press Left and Right to adjust the

brightness.

3Select Done.

Changing the screen font

You can change the screen font in

Calendar, Contacts, Memos, Messaging,

Tasks, and Web. The font styles may vary

between applications, and some

applications may offer fewer choices.

1Open the application in which you want

to change the font.

2Press Menu .

3Select Options, and then select Font.

TIP

To temporarily set the backlight to the

preset low setting, press Option + Menu.

TIP

You can also adjust the backlight and set

the brightness duration during a call in Power

Preferences. See Optimizing power settings.

Backlight

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4Select a font style. (In the web browser,

select the Font size pick list and select

Large or Small.)

5Select OK.

Setting display formats

Formats Preferences enable you to select

number conventions based on geographic

regions. For example, in the United

Kingdom, time often is expressed using a

24-hour clock. In the United States, time is

expressed using a 12-hour clock with an

AM or a PM suffix. Many of the built-in

applications on your Centro use the

Formats Preferences settings.

1Press Applications and select

Prefs .

2Select Formats.

3Set any of the following preferences:

Preset to: The standard number

conventions for your country. When you

select a country, the other Formats

Preferences are automatically set to

that country’s conventions. You can also

edit each option individually.

Time: The time format. Select HH:MM

to display a 24-hour clock.

Date: The date format.

Week starts: The first day of the week

(usually Sunday or Monday).

Numbers: The format for numbers with

decimal points and commas.

4Select Done.

Aligning the screen to correct tapping

problems

Occasionally, the Centro touchscreen

alignment may need to be readjusted. If

this problem occurs, you may see the

wrong feature being activated when you

tap the screen. To fix the problem, you can

align the screen at any time.

Large bold fontSmall font

Small bold font

Large font

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1Press Applications and select

Prefs .

2Select Touchscreen.

3Follow the onscreen instructions and

tap the screen where indicated.

4Select Done.

Changing the system color scheme

1Press Applications and select

Prefs .

2Select Color Theme.

3Select a color scheme from the list.

4Select Done.

Applications settings

You can change the Applications settings

on your Centro so that you can easily

access the applications you use most

often. You can arrange and display your

applications by category, reassign

the buttons on your Centro, and select

default applications for specific tasks.

TIP

You can also set the wallpaper for the

Main tab in the Phone application (see

Customizing the Main tab in the Phone

application) and the background for Calendar

Agenda View (see Customizing display

options for your calendar).

YOUR PERSONAL SETTINGS

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Arranging applications by category

You can assign an application to a category

and then display a specific category of

applications in Applications View.

1Press Applications .

2Press Menu .

3Select Category on the App menu.

4Select the pick list next to each

application and select a category.

5Select Done.

Displaying applications by category

Do one of the following:

•Press Applications repeatedly to

cycle through the categories.

•Select the category pick list at the top

of the screen and select a category.

Select All to display all your

applications.

Changing Applications View

By default, Applications View displays each

application as an icon. As an alternative,

you can view a list of applications. The list

view is particularly useful when you have

so many applications in a category that the

applications fill up more than one screen.

1Press Applications .

2Press Menu .

3Select Options, and then select

Preferences.

4Select the View By pick list and select

List.

5Select OK.

Reassigning buttons

With Buttons Preferences, you can select

which applications are associated with the

quick buttons and the Side button on your

Centro. You can assign a primary and

secondary application to each of the three

quick buttons that open an application.

TIP

To create a new category, select the

category pick list and select Edit Categories.

Select New, and then enter the category

name. Select OK to close the dialog box, and

then select OK.

DID

YOU

KNOW

If there is an expansion card in

the expansion slot, the card appears in the

category pick list and is treated as a category

when you press Applications repeatedly.

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NOTE We recommend that you keep the

primary button assignments on the factory

settings until you become comfortable with

the features of your Centro. If you do

change the primary button assignments,

remember that the instructions in this

guide and in the other help features refer to

the original button settings.

1Press Applications and select

Prefs .

2Select Buttons.

3Select the pick list next to the item you

want to reassign, and then select an

application.

4Select Done.

Changing default applications

Sometimes one application looks for

another application to handle information

(for example, a mail application might open

a browser when you select a link in an

email message). Your Centro comes with a

set of predefined applications to handle

email, messaging, and browser requests

from other applications. If you have more

than one application to handle these

requests on your Centro, you can specify

which application you want to use for each

function.

1Press Applications and select

Prefs .

2Select Default Apps.

DID

YOU

KNOW

You can also choose an

application to open with the sync button on

the USB sync cable. To change this setting,

select HotSync on the Buttons Preferences

screen.

TIP

To restore all the buttons and key

combinations to their factory settings, select

Default.

DID

YOU

KNOW

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3Select each pick list and select the

application you want to associate with

that function.

4Select Done.

Locking your Centro

and info

Your Centro includes several features that

protect it from inadvertent use and keep

your information private. You can lock any

of the following features on your Centro:

Keyboard (Keyguard): You can use the

Keyguard feature to disable the keyboard

and all buttons to prevent accidental

presses in your bag or pocket.

Screen: You can disable the screen’s

touch-sensitive feature during an active call

or call alert.

Phone (Phone Lock): You can set your

phone to require a password for making

calls. The built-in security software lets you

make emergency calls even if your phone

is locked.

Centro: You can set your Centro to require

a password for viewing any information on

your Centro.

Entries: You can mask or hide entries

marked as private and set your Centro to

require a password for viewing them.

Locking your keyboard (Keyguard)

The Keyguard feature locks the keyboard so

that you don’t accidentally press buttons or

activate items on the screen while your

Centro is in a pocket or bag.

By default, Keyguard turns on whenever

the screen is off. Each time you wake up

the screen, you must turn off Keyguard to

unlock the keyboard and use your Centro.

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To turn off Keyguard, do the following:

1When the screen is off, press Power/

End to wake up the screen.

2Press Center to turn off Keyguard.

You can change how quickly Keyguard turns

on, or you can disable this feature

altogether. To change the Keyguard

settings, do the following:

1Press Applications and select

Prefs .

2Select Keyguard.

3Select the Auto-Keyguard pick list, and

then do one of the following:

•Select how quickly you want Keyguard

to turn on: When power is turned

off, 5 seconds after power off, or 30

seconds after power off.

•Select Disable to completely disable

the Keyguard feature until you turn it

on again by pressing Option +

Power/End when the screen is on.

4Select Done.

Locking your screen

You can set your Centro to automatically

lock the screen’s touch-sensitive features in

certain situations.

1Press Applications and select

Prefs .

2Select Keyguard.

3Check any of the following boxes:

Incoming calls received: Disables the

screen when the phone rings. You must

use the 5-way to select the

onscreen Answer and Ignore buttons,

or press Send to answer the call or

Power/End to ignore the call.

On a call: Disables the screen after you

answer a call. You must use the

5-way to select the onscreen

buttons during the call. Use this setting

to avoid accidentally pressing onscreen

buttons while you’re holding your

Centro near your ear to speak.

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4Select Done.

Locking your phone (Phone Lock)

You can lock your SIM card to prevent

unauthorized calls and use of other

wireless features. When your SIM card is

locked, you must enter the correct PIN

code to unlock it, even if you move it to a

different phone. You can still make

emergency calls when your phone is

locked, however.

IMPORTANT If your SIM card is locked

and you enter the wrong PIN more than

three times, you must call your network

operator for your unique PIN unlock key

(PUK) to unlock your SIM card.

1Press Phone .

2Press Menu .

3Select Options, and then select Phone

Lock.

4Check the Lock SIM box.

5When prompted, enter the current PIN

and select OK. (Unless you changed

your PIN, enter the default PIN,

provided with your account materials.)

6If you want to change the PIN, select

Change PIN, enter a new PIN, and then

select OK. Repeat this step to verify the

new PIN.

7If your SIM card supports fixed number

dialing (FDN), select Advanced and

check the Enable Fixed Number

Dialing box to restrict dialing to the

numbers in your FDN list. When

prompted, enter your PIN2 and then

select OK.

8Turn your phone off to activate the

phone lock feature.

9To turn your phone on again, press and

hold Power/End , enter your PIN, and

then select OK to unlock your Centro.

DID

YOU

KNOW

When you check the boxes to

disable the touchscreen during a call, the

touchscreen is automatically enabled again

after you end the call.

TIP

When Phone Lock is turned on, other

people can still see the info on your Centro,

but they cannot make or receive phone calls

or use the other wireless features without

your password.

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Your SIM card locks again when you turn

off your Centro and then turn it back on.

To disable the current Phone Lock settings:

1Press Phone .

2Press Menu .

3Select Options, and then select Phone

Lock.

4Uncheck the Lock SIM box.

5Enter your PIN code.

6Select OK.

Locking your Centro

To protect your personal information, you

can lock your Centro so that you need to

enter your password to access any of your

information or to use any of the features on

your Centro, including the phone. You can,

however, still make emergency calls when

your Centro is locked.

IMPORTANT If you lock your Centro, you

must enter the exact password to unlock it.

If you forget the password, you need to

perform a hard reset to resume using your

Centro. Performing a hard reset while your

Centro is password locked deletes all the

entries in your Centro and completely

reformats it. If you use password

protection in Palm Desktop software, you

must remember your password to restore

your info. However, if you do not use

password protection in Palm Desktop

software, you can restore all previously

synchronized info the next time you sync

(see Synchronizing information—the

basics).

1Press Applications and select

Security .

2Select the Password box.

TIP

To manage your FDN list, press

Applications, select SIM Book, press Menu,

and then select Modify FDN from the

Options menu.

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3Assign a password and a password hint.

4Select the Auto Lock Device box.

5When prompted, enter your password

and select OK.

6Select one of the following options:

Never: Prevents your Centro from

locking automatically.

On power off: Locks your Centro when

you turn off the screen, or when it

shuts off with the Auto-off feature.

At a preset time: Locks your Centro at

a specific time of day.

After a preset delay: Locks your Centro

after a period of inactivity.

7Select OK.

8Do one of the following:

•Select Lock & Turn Off to lock your

Centro immediately.

•Press Applications to accept

your settings and continue using your

Centro.

Working with private entries

In most applications, you can mark

individual entries as private. All private

entries remain visible and accessible until

you select the Security setting. You have

three Security setting options:

Show Records: Private records are visible.

Hide Records: Private entries do not

appear anywhere in the application.

TIP

After you create a password, you can lock

your system manually. Press Applications

and select Security. Select Lock & Turn Off,

and then select Off & Lock.

TIP

To change your password, select the

Password box, enter your current password,

and then enter the new password. To delete

your password, select the Password box and

then select Unassign.

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Mask Records: Private entries are

replaced with a gray bar that lets you know

the entry is there but keeps it from being

legible.

After you enable the mask or hide setting,

any entries marked as private are

immediately hidden or masked. If you

define a password, you must enter it to

display private entries. If you do not define

a password, you (or anyone else) can reveal

private entries without a password.

1Open the entry that you want to mark

private.

2Select Details.

3Check the Private box.

4Select OK.

Hiding or masking all private entries

Make sure the entries you want to mask or

hide are marked private.

1Press Applications and select

Security .

2Select the Current Privacy pick list and

select either Hide Records or Mask

Records.

3If prompted for your password, enter it

and then select OK.

Viewing all private records

You can reveal all the entries you’ve hidden

or masked.

1Press Applications and select

Security .

2Select the Current Privacy pick list and

select Show Records.

3If prompted for your password, enter it

and then select OK.

Viewing private entries in a specific

application

1Open the application that contains the

private entries you want to see.

2Press Menu .

3Select Options, and then select

Security.

4Select the Current Privacy pick list and

select Show Records.

5Select OK.

6If prompted for your password, enter it

and then select OK.

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Security Password and Palm Desktop

software (Windows)

You can set the Windows version of

Palm®Desktop software to observe the

security password for your Centro. If you

forget your password, you cannot view

your information in Palm Desktop. If your

Centro is unlocked, you can change your

password on your Centro, but all entries

marked as private are deleted. You can

restore your private entries the next time

you sync, and then create a new password.

Follow these steps to recover from a lost

password:

1Press Applications and select

Security .

2Select the Password box.

3Select Lost Password.

4Select Ye s .

Entering owner information

You can use Owner Preferences to record

information that you want to associate with

your Centro, such as your name, company

name, and home phone number. If you lock

your Centro (see Locking your Centro), the

Owner Preferences information appears on

the screen that requests your password to

unlock it, and you must also enter your

password to change the Owner

Preferences information.

1Press Applications and select

Prefs .

2Select Owner.

3If you assigned a password with the

Security application, select Unlock,

enter your password, and then select

OK to continue.

4Enter the text that you want to appear in

the Owner Preferences screen.

5Select Done.

TIP

If you want additional security for

Palm Desktop files, you may want to purchase

a third-party solution.

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System settings

Setting the date and time

Date & Time Preferences enable you to

manually set the date, time, and location

(time zone) setting for your Centro.

1Press Applications and select

Prefs .

2Select Date & Time.

3Select the Automatically set pick list

and select one of the following settings:

NOTE The options that appear on the

screen vary based on the setting you select

in step 3.

Date, time and time zone: The date,

time, and time zone are acquired from

your network.

Date and time: Lets you set the time

zone manually. The date and time are

acquired from your network.

This setting is useful when you travel

from one time zone to another. You can

enter an appointment in your calendar

and set no time zone. When you get to

your destination time zone, the

appointment appears on your calendar

at the correct local time.

Nothing: Lets you set the date, time,

and time zone manually. No info is

acquired from your network.

4If the Location pick list appears, select

it, and then select a city in your time

zone.

5If the Date and Time fields appear,

select the Date field and select the

TIP

If a city in the same time zone is not on

the list, select Edit List, select Add, select a

city in your time zone, and then select OK. If

necessary, modify any of the settings in the

Edit Location dialog box, and then select OK.

YOUR PERSONAL SETTINGS

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CHAPTER

date, and then select the Time field and

select the time.

6Select Done.

Optimizing power settings

Power Preferences enable you to adjust

settings to maximize the battery’s

performance.

1Press Applications and select

Prefs .

2Select Power.

3Set any of the following preferences:

Brightness: Sets the intensity of the

screen backlight. Drag the slider or

press Left and Right to adjust the

brightness level.

Auto-off after: Determines how long

your screen stays on during a period of

inactivity. When there is no interaction

with the keyboard or screen for the

specified time period, your Centro turns

off automatically.

Backlight during calls: To preserve

power during an active call, you can set

the screen backlight either to dim or

turn off after a specified amount of time.

Turning off the backlight saves more

power than dimming it. With the

backlight turned off, you can still see a

faint image on the screen and use any

of the buttons on the screen. To return

backlight brightness to normal, press

any key or tap the screen. Be careful;

pressing Power/End hangs up an active

TIP

You can also set time zones for Calendar

events. See Creating an event.

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CHAPTER

call, and tapping an onscreen button

activates that command.

Beam Receive: Determines whether

your Centro is ready to receive

information over an infrared beam. If

you leave this option turned off, you

must return to this screen to turn on

this option the next time you want to

receive a beamed item.

4Select Done.

Connecting to a VPN

If you want to use your Centro to access

your corporate email account or other files

on your corporate server, you may need to

set up a virtual private network (VPN) on

your Centro. A VPN enables you to log in to

your corporate server through the

company’s firewall (security layer). You

need a VPN client on your Centro if your

Centro and your company’s server are

located on opposite sides of the firewall.

Check with your company’s system

administrator to see if a VPN is required for

accessing the corporate server. If a VPN is

required, you must purchase and install a

third-party VPN client on your Centro to

use this feature.

1Install your third-party VPN client. See

Installing applications for details.

2Press Applications and select

Prefs .

3Select VPN.

4Enter the settings provided by your

corporate system administrator.

TIP

You can also access the brightness setting

by pressing Option + P. To temporarily set the

backlight to the preset low setting, press

Option + Menu.

TIP

For information about third-party VPN

client software, visit go.palm.com/

centro-gsm/.

221

CHAPTER

Common questions

Although we can’t anticipate all the questions you might have,

this chapter provides answers to some of the most commonly

asked questions. For additional information and answers to

other common questions, visit go.palm.com/centro-gsm/.

In this chapter

Upgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Desktop software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Resetting your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Making room on your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

COMMON QUESTIONS

UPGRADING 223

CHAPTER

Upgrading

If you experience problems with your

Palm®Centro™ smartphone after

performing the upgrade steps in this guide,

you may have incompatible applications or

settings that were not quarantined during

the installation process. These

incompatible applications or settings can

lead to numerous issues, including system

resets and freezes. If you experience a

problem after upgrading, follow the steps

in this section to remove the incompatible

apps from your Centro and to transfer your

other info to your new Centro.

NOTE If you have trouble installing a

third-party application, contact the

developer for assistance.

We recommend that you do not install

apps that do any of the following:

•Modify phone functions, such as

ringtones, dialing, or caller ID

•Replace organizer features, such as

Contacts or Calendar

•Set data connection features, such as

activating or ending data connections

•Provide web-clipping features, such as

PQA files

•Provide instant messaging features

If you want to continue using these types

of applications, please contact the

third-party developer for software updates

and for info about compatibility with your

Centro.

WINDOWS ONLY

Use the following instructions to upgrade

your Centro on a Windows XP computer.

1On your computer, click Start >

Programs > Palm > Safe HotSync.

2Follow the instructions on the screen.

3Locate the Old_Apps folder on your

computer. This folder is usually located

inside one of the following folders:

C:\Program Files\Palm\

C:\Program Files\palmOne\

C:\Program Files\Handspring\

4To help you identify the app that is

causing the problem, move one app at a

time from the Old_Apps folder to the

Backup folder, and then sync.

COMMON QUESTIONS

UPGRADING

224

CHAPTER

If the problem recurs, delete the last

app you installed and report the

problem to its developer.

5Repeat step 4 for each of the apps in

the Old_Apps folder.

NOTE If you have trouble moving apps

from the Old_Apps folder to the Backup

folder, or determining which files to move,

try reinstalling the app using the original

third-party developer files.

MAC ONLY

1Locate your user folder on your

computer.

NOTE Your user folder name is the same

as your device name and is usually found in

this location: <Mac hard drive> : Users :

<your Mac username> : Documents :

Palm : Users

2Select your user folder and Option-drag

it to your Mac desktop to make a copy

of that folder.

3Confirm that your copy includes the

Backup subfolder and that all the files in

the original Backup subfolder are also in

the copy of the Backup subfolder.

4Delete all files from the original Backup

subfolder.

5Perform a hard reset on your Centro.

See Resetting your Centro for

instructions.

6Sync your Centro with your new

desktop software and be sure to select

your existing device name from the

User list.

7To help you identify the app that is

causing the problem, move one

third-party app from the copy of the

Backup subfolder to the original

Backup subfolder, and then sync.

If the problem recurs, delete the last

app you installed and report the

problem to its developer.

8Repeat step 7 for each of the third-party

apps in the copy of the Backup folder.

TIP

Need more info on the Backup folder? See

What is the backup folder?.

COMMON QUESTIONS

DESKTOP SOFTWARE INSTALLATION 225

CHAPTER

Desktop software

installation

If you are having trouble installing the

desktop software, you may have the wrong

version of the software or some of your

computer’s resources may be unavailable.

Follow these steps to retry the installation.

1Make sure your computer profile

includes administrator rights to install

software. In large organizations, these

are usually granted by the system

administrator.

2Restart your computer.

3Quit any active applications, including

virus scanners and Internet security

applications.

4Make sure you’re installing the software

from the Palm Software Installation CD

that came with your new Centro. Other

versions of the desktop software may

not work with your Centro.

5Insert the Palm Software Installation CD

to restart the installation.

IMPORTANT Always use the same

language for your Centro, your computer

operating system, and your desktop

software. Otherwise, you may lose

information or have difficulty with

synchronization. Support is not provided for

mismatched language setups.

Resetting your

Centro

Performing a soft reset

Performing a soft reset is similar to

restarting a computer. If your Centro is not

responding or you have trouble

TIP

The Palm Software Installation CD installs

software that lets you synchronize using

Palm®Desktop software or Microsoft Outlook

for Windows. If you want to synchronize using

a different personal information manager

(PIM), you must install a third-party solution.

Contact the PIM’s author or vendor to learn if

software is available for your Centro.

COMMON QUESTIONS

RESETTING YOUR CENTRO

226

CHAPTER

synchronizing with your computer, a soft

reset may help. All your info is retained

when you perform a soft reset.

1Remove the battery from your Centro,

and then reinsert it.

Don’t know how? See Replacing the

battery.

NOTE The reset begins when you reinsert

the battery.

2At the end of the soft reset, Date &

Time Preferences appears. Select

Done.

Performing a system reset

A system reset, also called a safe or warm

reset, tells your Centro to stop what it’s

doing and start over again without loading

any system extras. If your Centro loops or

freezes during or after a soft reset, a

system reset may help. Performing a

system reset can release your Centro from

an endless loop so that you can uninstall a

third-party application that may be causing

the looping.

1Remove the battery from your Centro,

and then reinsert it.

Don’t know how? See Replacing the

battery.

2When the Palm logo appears, press and

hold Up until the black status bar at

the bottom of the screen fills and

disappears, and then release Up .

3Delete the third-party application that

you suspect is causing the problem.

4Perform a soft reset. The wireless

features of your Centro are not available

until you complete this step.

Performing a hard reset

A hard reset erases all information and

third-party software on your Centro. Never

perform a hard reset without first trying a

soft reset and a system reset and trying to

resolve third-party software issues. (See

Third-party applications for suggestions on

diagnosing third-party software issues.)

After a hard reset, you can restore

previously synchronized information the

next time you sync.

IMPORTANT If you set a password on

your Centro, performing a hard reset

reformats your Centro. This is a more

severe form of a hard reset, which

COMMON QUESTIONS

REPLACING THE BATTERY 227

CHAPTER

removes all your information, and restores

your formats, preferences, and other

settings to the factory default settings.

1Remove the battery from your Centro,

and then reinsert it.

Don’t know how? See Replacing the

battery.

2When the Palm logo appears, press and

hold Power/End until the black

status bar at the bottom of the screen

fills and disappears, and then release

Power/End .

3When the Erase all data? prompt

appears, press Up to confirm the

hard reset.

IMPORTANT If a Reformatting in

progress message appears, do not touch

your Centro until the process is complete.

This may take up to 10 minutes.

4When the language selection screen

appears, select the same language you

selected for your desktop software.

IMPORTANT Always use the same

language for your Centro, your computer

operating system, and your desktop

software. Otherwise, you may lose

information or have difficulty with

synchronization. Support is not provided for

mismatched language setups.

5(Optional) If you want to confirm that

the hard reset was successful,

immediately afterward, press

Applications and select

HotSync . If your device name

appears in the upper-right corner, the

hard reset was not successful.

Replacing the battery

Your Centro comes with a replaceable

battery. Be sure to use a replacement

TIP

Some third-party applications do not

create a backup on your computer when you

synchronize. If you perform a hard reset, you

may lose data in these applications and you

will need to reinstall the application after the

hard reset. Please contact the application’s

developer to find out which data is backed up

during synchronization.

COMMON QUESTIONS

REPLACING THE BATTERY

228

CHAPTER

battery that is recommended or sold by

Palm and is compatible with the Centro.

CAUTION Failure to use the proper battery

may result in a risk of personal injury or

product damage, and it voids your Centro

warranty.

1Press Power/End to turn off the

screen.

2Press the Battery door near the top

where the door and camera sections

meet and slide it downward to remove

it from your Centro.

3Place a finger in the notch next to the

battery, and lift up the old battery at a

45-degree angle to remove it from the

compartment.

4Align the metal contacts on the new

battery with the contacts inside the

battery compartment, insert the new

battery into the compartment at a

45-degree angle, and then press it into

place.

IMPORTANT Use the battery that came

with your Centro. Do not use a battery

from another Centro model in your Centro.

Similarly, do not use the Centro battery in

another Centro model. Using a battery that

is designed for another Centro model can

damage your Centro.

5Slide the battery door onto the back of

the Centro until it clicks into place.

Battery door

Battery contacts

Centro

contacts

COMMON QUESTIONS

SCREEN 229

CHAPTER

6Connect your Centro to the charger or

sync cable to charge the new battery.

Screen

The screen appears blank

1When a call lasts longer than the limit

specified in Power Preferences, the

screen dims automatically. In certain

lighting conditions, the screen may

appear blank when this occurs.

Press any key except Power/End to

restore the screen to normal brightness.

Pressing Power/End hangs up the call.

The screen backlight may also be set to

dim or turn off after a specified amount

of time (see Optimizing power settings).

2When a period of inactivity lasts longer

than the limit specified in Power

Preferences, the screen turns off. Press

and release Power/End to wake up

the screen.

3Look closely at the screen. If you can

see a dim image, try adjusting the

screen brightness (see Adjusting the

brightness).

4If the screen is still blank, perform a soft

reset (see Performing a soft reset).

5If the problem persists, connect your

Centro to the charger (see Charging the

battery) and perform a soft reset again.

6If that doesn’t work, perform a hard

reset (see Performing a hard reset).

The screen doesn’t respond accurately to

taps or it activates wrong features

1Press Applications .

2Use the 5-way to select Prefs .

3Use the 5-way to select

Touchscreen.

4Follow the onscreen instructions to

align the screen.

5Select Done.

TIP

Be sure to dispose of your old battery

properly. In some areas, disposal in household

or business trash is prohibited.

TIP

To find carrying cases that protect the

screen, and other useful accessories, visit

go.palm.com/centro-gsm/.

COMMON QUESTIONS

SYNCHRONIZATION

230

CHAPTER

6If the problem persists, check for dirt

between the screen and the edge of the

Centro.

7If you’re using a screen protector, make

sure that it is properly installed.

There’s a blinking bell in the upper-left

corner

The blinking bell in the upper-left corner of

the screen is the Alert icon. It appears

when you have alarms or messages that

you haven’t acknowledged.

1Press and hold Center or tap the

blinking bell with your stylus.

2When the list of pending alerts appears,

do either of the following:

•Select the text of the alert to view the

item. The item stays in the list.

•Check the box next to an alert to clear

it from the list, and then select Done.

Synchronization

Synchronization backs up the information

from your Centro onto your computer and

vice versa. If you ever need to perform a

hard reset or otherwise need to erase all

your information on your Centro, you can

synchronize your Centro with your

computer to restore the info. Similarly, if

your computer crashes and your Palm

Desktop info is damaged, you can recover

your info by synchronizing with your

Centro. To make sure you always have an

up-to-date backup of your info, synchronize

frequently.

This section describes synchronization

between your Centro and a desktop

computer running Palm Desktop software.

You can also synchronize the information

on your Centro using third-party

applications. See the documentation for

the third-party application for information

on features and configuration.

Before you attempt to synchronize, make

sure you’ve installed the desktop

synchronization software from the Palm

Software Installation CD.

TIP

Every device needs a unique name. Never

synchronize more than one device to the

same device name on your computer.

COMMON QUESTIONS

SYNCHRONIZATION 231

CHAPTER

I can’t find my user folder

Windows: If your device name is one

word, your user folder name is the first six

characters of your device name. If your

device name is two words, your user folder

name consists of the first six characters of

the second word of your device name,

followed by the first letter of the first word.

For example, if your device name is John

Smith, your user folder is named SmithJ.

Your user folder is usually located inside

one of the following folders:

C:\Program Files\Palm\

C:\Program Files\palmOne\

C:\Program Files\Handspring\

Mac: Your user folder name is the same as

your device name and is usually found in

this location: <Mac hard drive> : Users :

<your Mac username> : Documents :

Palm : Users

What is the backup folder?

The Backup folder is located inside your

user folder (see I can’t find my user folder).

During synchronization, the HotSync®

manager puts a copy of most of your info

and applications into the Backup folder.

(Some third-party apps do not put a copy

into the Backup folder.) The next time you

sync, the HotSync manager compares the

contents of the Backup folder to the

contents of your Centro, and then restores

any missing info or applications.

If an app that you deleted reappears on

your Centro, try deleting the app from your

Backup folder.

Palm Desktop does not respond to a sync

attempt

1Make sure that the USB sync cable is

securely connected to the USB port on

your computer and on the bottom of

your Centro (see Synchronizing

information—the basics).

2Make sure that the HotSync manager is

running:

Windows: Right-click HotSync

manager in the taskbar in the

TIP

If you’re having trouble trying to sync

using an IR or Bluetooth® wireless technology

connection, try using the USB sync cable

instead. If this solves the problem, check your

IR or Bluetooth settings (see Synchronizing

information—advanced).

COMMON QUESTIONS

SYNCHRONIZATION

232

CHAPTER

lower-right corner of your computer

screen, and make sure that Local USB

is checked. If you don’t see the HotSync

manager icon, click Start, select

Programs, select Palm, and then select

HotSync manager.

Mac: Find the Palm folder on your Mac

hard drive. Double-click the HotSync

manager icon in the Palm folder. In

the Connection Settings panel, set the

Local Setup port to Palm USB.

3Synchronize. If the synchronization is

successful, you do not need to

complete the remaining steps.

4Perform a soft reset (see Performing a

soft reset).

5Synchronize. If the synchronization is

successful, you do not need to

complete the remaining steps.

6If problems persist and you’re

synchronizing through a USB hub, try

connecting the sync cable to a different

USB port or directly to your computer’s

built-in USB port.

7Synchronize. If the synchronization is

successful, you do not need to

complete the remaining steps.

8Check the multi-connector on the

bottom of your Centro for debris or

discoloration. Carefully clean the

connector by dipping a cotton swab in

some rubbing alcohol and gently wiping

the metal contacts on the connector.

Try to sync again.

9Check the connector on the USB sync

cable for integrity and cleanliness. Make

sure the pins on the connector are

straight, protruding, and not damaged. If

the cable appears to be damaged, stop

here and locate another USB sync

cable.

10 WINDOWS ONLY Uninstall

Palm Desktop software. Click Start,

select Settings, select Control Panel,

select Add or Remove Programs,

select Palm Desktop software, and

then click Change/Remove.

COMMON QUESTIONS

SYNCHRONIZATION 233

CHAPTER

NOTE Mac computers do not provide an

option for uninstalling Palm Desktop

software. Contact Technical Support if the

problem persists after you complete step 7.

11 Restart your computer.

12 Reinstall Palm Desktop software from

the Palm Software Installation CD that

came with your Centro.

Synchronization starts but stops without

finishing

If you upgraded from a previous Palm OS®

device or received a system error, such as

Sys0505, there may be conflicts with

software on your Centro.

1Locate your Backup subfolder and

rename the folder (for example,

BackupOld).

Windows: C:\Program

Files\Palm\<device name>

Mac: <Mac hard drive> : Applications

: Palm : Users : <device name>

NOTE Can’t find a Palm folder in Program

Files? Then look for a palmOne or

Handspring folder instead. For more info,

see I can’t find my user folder.

2Synchronize.

3If the problem is resolved, begin

reinstalling your third-party applications

one at a time by double-clicking a single

file in the original Backup subfolder that

you renamed, and sync after each

application you install. If the problem

recurs, delete the last application you

installed and report the problem to its

developer.

4WINDOWS ONLY If the Windows New

Hardware Wizard appears, the

synchronization process may be timing

out before the wizard completes its job.

TIP

The HotSync Log can give you information

about your most recent synchronization.

Windows: Right-click the HotSync manager

icon in the taskbar in the lower-right corner of

your computer screen, and then select View

Log.

Mac: Open Palm Desktop software. From the

HotSync menu, select View Log.

COMMON QUESTIONS

SYNCHRONIZATION

234

CHAPTER

Follow all instructions in the New

Hardware Wizard, and then sync again.

5WINDOWS ONLY Uninstall

Palm Desktop software. Click Start,

select Settings, select Control Panel,

select Add or Remove Programs,

select Palm Desktop software, and

then click Change/Remove.

NOTE Mac computers do not provide an

option for uninstalling Palm Desktop

software. Contact Technical Support if the

problem persists after you complete

step 3.

6Restart your computer.

7Reinstall Palm Desktop software from

the Palm Software Installation CD that

came with your Centro.

Synchronization finishes but info doesn’t

appear where it should

1Make sure you’re synchronizing with

the intended desktop personal

information manager (PIM). The Palm

Software Installation CD enables you to

choose whether you want to

synchronize with Palm Desktop

software or Microsoft Outlook for

Windows. Reinsert the installation CD

and select Change your

synchronization method if necessary.

If you use a different PIM, you need to

install third-party software to

synchronize. For more information,

consult the company that makes the

PIM.

2If multiple Palm OS devices are

synchronizing with your computer,

make sure the name of the device you

are synchronizing appears in the User

field on the toolbar of Palm Desktop

software.

3Open HotSync manager on your

computer, and make sure the necessary

conduits are set to Synchronize the

files.

NOTE If you need to change the setting to

Synchronize the files, be sure to check

the Set as default box as well.

TIP

For more info on Outlook conduits,

right-click the HotSync manager icon in the

taskbar, select Custom, select an app with

Outlook in its name, and then select Help.

COMMON QUESTIONS

SYNCHRONIZATION 235

CHAPTER

4WINDOWS ONLY Uninstall

Palm Desktop software. Click Start,

select Settings, select Control Panel,

select Add or Remove Programs,

select Palm Desktop software, and

then click Change/Remove.

MAC ONLY Mac computers do not

provide an option for uninstalling Palm

Desktop software. Contact Support if

the problem persists after you complete

step 3.

5Restart your computer.

6Reinstall Palm Desktop software from

the Palm Software Installation CD that

came with your Centro.

7(Outlook only) If you’re trying to

synchronize offline, set your Outlook

Calendar, Contacts, Notes, and Tasks to

be available offline.

I have duplicate entries in Microsoft

Outlook after I sync

1Open Microsoft Outlook and delete the

duplicate entries.

2On your computer, go to the application

with duplicate entries and manually

enter any info you added to your Centro

since the last time you synchronized.

3Right-click HotSync manager in the

taskbar and select Custom.

4Select an application that has duplicate

entries and also has Outlook in its

name.

5Click Change.

6Select Desktop overwrites handheld,

and then click OK.

TIP

Outlook subfolders and public folders are

not accessible with the included software. You

may want to use a third-party solution instead.

TIP

(Outlook only) If you want to sync your

info with a global Exchange Address Book,

you must copy the addresses to your local

Contacts list in Outlook (right-click the

addresses and select Add to Personal

Address Book).

COMMON QUESTIONS

SYNCHRONIZATION

236

CHAPTER

7If more than one application has

duplicate entries, repeat steps 4

through 6 for each application with

duplicates.

8Click Done.

9Synchronize your Centro and your

computer.

My appointments show up in the wrong

time slot after I sync

If you create an appointment in the wrong

time zone (that is, your desktop was set to

the wrong time zone), it shows up in the

wrong time zone on your Centro. To be

safe, enable local network time and avoid

assigning time zones to your

appointments.

If you’re using Microsoft Outlook:

1Make sure that you installed the

Microsoft Outlook conduit that came

with your Centro. If you’re not sure

whether this software is installed,

reinstall Palm Desktop software from

the Palm Software Installation CD that

came with your Centro.

2Open Microsoft Outlook and correct the

wrong entries.

3On your computer, manually enter any

Calendar info you added to your Centro

since the last time you synchronized.

4Click HotSync manager in the

taskbar and select Custom.

5Select an application that has both

Calendar and Outlook in its name.

6Click Change.

7Select Desktop overwrites handheld,

and then click OK.

8Synchronize your Centro and your

computer.

9Repeat steps 4 through 6 to open the

Calendar Change HotSync Action dialog

box again.

10 Make sure Synchronize the files is

selected and Set as default is checked,

and then click OK.

You should now be able to assign time

zones to your events without encountering

this problem.

COMMON QUESTIONS

PHONE 237

CHAPTER

If you’re using Palm Desktop software:

1On your Centro, press Calendar .

2Press Menu .

3Select Options, and then select

Preferences.

4Uncheck the New events use time

zones box (if it’s checked).

5On your computer, open Palm Desktop

software and correct the wrong entries.

6On your computer, manually enter any

Calendar info you added to your Centro

since the last time you synchronized.

7Click HotSync manager in the

taskbar and select Custom.

8Select Calendar.

9Click Change.

10 Select Desktop overwrites handheld,

and then click OK.

11 Synchronize your Centro and your

computer.

12 Repeat steps 7 through 9 to open the

Calendar Change HotSync Action dialog

box again.

13 Make sure Synchronize the files is

selected and Set as default is checked,

and then click OK.

You should now be able to assign time

zones to your events without

encountering this problem.

IMPORTANT To avoid this problem in the

future, do not assign time zones to your

events. Palm Desktop software does not

support time zones.

The text of my memos is truncated after I

sync

If you use your desktop software to create

a memo that is longer than 4,096

characters, the excess characters are

truncated when you transfer the memo to

your Centro.

Phone

Signal strength is weak

Become familiar with low coverage areas

where you live, commute, work, and play.

Then you will know when to expect signal

strength issues. You can check signal

COMMON QUESTIONS

PHONE

238

CHAPTER

strength by looking at the Signal Strength

icon in the title bar of the Main tab in

the Phone application. The stronger the

signal, the more bars that appear. If you are

outside a coverage area, no bars appear.

1If you’re standing, move about ten feet

in any direction.

2If you’re in a building, move near a

window. Open any metal blinds.

3If you’re in a building, move outdoors or

to a more open area.

4If you’re outdoors, move away from

large buildings, trees, or electrical wires.

5If you’re in a vehicle, move your Centro

so that it’s close to a window of your

vehicle.

My Centro won’t connect to the mobile

network

1Try the suggestions about signal

strength described in Signal strength is

weak.

2Turn off your phone and turn it on again

(see Turning your phone on and off).

3Remove the SIM card (this causes a soft

reset) and reinsert it (see Inserting the

SIM card and battery).

The other person hears an echo

•Try decreasing the volume on your

Centro to avoid coupling or feedback on

the other person’s end. This applies to

both the speakerphone and the

earpiece.

•Position the earpiece closer to your ear

to prevent sound leaking back to the

microphone. Keep your hand away from

the microphone hole, which is on the

bottom right side of the Centro.

•If you’re using the speakerphone

feature with your Centro lying on a flat

surface, try turning the Centro face

down (screen facing the surface).

I hear my own voice echo

Ask the person on the other end of the call

to turn down the volume on his or her

phone or to hold the phone closer to his or

her ear.

My voice is too quiet on the other end

•Be sure to place the bottom of the

Centro, or the hands-free microphone,

close to your mouth.

COMMON QUESTIONS

PHONE 239

CHAPTER

•Check the Signal Strength icon in

the title bar of the Main tab in the

Phone application. If the signal is weak

(few bars are displayed), try the

suggestions about signal strength

described in Signal strength is weak.

I hear static or interference

Check the Signal Strength icon in the

title bar of the Main tab in the Phone

application. If the signal is weak (few bars

are displayed), try the suggestions about

signal strength described in Signal strength

is weak.

If you’re using a Bluetooth® hands-free

device, see I hear static or interference

when using my Bluetooth

hands-free device.

My phone seems to turn off by itself

If a system error and reset occur, the

Centro automatically turns the phone on if

it was on before the reset. However, if the

Centro can’t determine if your phone was

on before the reset, the phone does not

automatically turn on (see Turning your

phone on and off). If the problem persists

and you’re using third-party applications,

see Third-party applications for additional

suggestions.

My Centro makes or answers calls when

it’s in a bag or pocket

Items in your bag or pocket may be

pressing the onscreen Answer button or

otherwise activating screen items. If this

happens, be sure to press Power/End

to turn off the screen before placing your

Centro in a bag or pocket. You may also

want to disable the screen’s

touch-sensitive feature during incoming

calls (see Locking your screen).

TIP

To find carrying cases that can help

prevent your Centro from making calls, as well

as other useful accessories, visit

go.palm.com/centro-gsm/.

COMMON QUESTIONS

HANDS-FREE DEVICES

240

CHAPTER

Hands-free devices

I can’t make or receive calls using a

Bluetooth® hands-free device

Confirm all the following:

•The Bluetooth device is compatible with

your Centro. Go to go.palm.com/

centro-gsm/ for a list of compatible

devices.

•Press Applications and select

Bluetooth . Make sure the

Bluetooth setting is set to On.

•You have already formed a partnership

between your Centro and your

hands-free device, and the hands-free

device appears in the Trusted Devices

list. (See Connecting to a Bluetooth®

hands-free device.)

•Your hands-free device is charged and

turned on.

•Your Centro is within range of the

hands-free device.

If the problem persists, turn the Bluetooth

setting to Off and then turn it on again. If it

still persists, delete the partnership, and

then create a new partnership with the

hands-free device (see Connecting to a

Bluetooth® hands-free device).

I hear static or interference when using

my Bluetooth hands-free device

•Try moving your Centro closer to the

hands-free device. Audio quality

degrades as the distance between your

Centro and hands-free device increases.

The effective range for a device varies

between manufacturers.

•Confirm that no obstructions, including

your body, are between your Centro and

your hands-free device.

•If the problem persists, turn the

Bluetooth setting to Off and then turn it

back on again. If it still persists, create a

new partnership with the hands-free

device (see Connecting to a Bluetooth®

hands-free device).

TIP

Bluetooth range is up to 30 feet in

optimum environmental conditions.

Performance and range may be affected by

physical obstacles, radio interference from

nearby electronic equipment, and other

factors.

COMMON QUESTIONS

EMAIL 241

CHAPTER

Some features of my Bluetooth

hands-free device don’t work with my

Centro

•Check the Palm compatibility list at

go.palm.com/centro-gsm/ to ensure that

your device is compatible.

•Check the documentation that came

with your device or the manufacturer’s

website for information specific to

your device.

For troubleshooting info on the VersaMail®

application, see the User Guide for the

VersaMail Application on the Palm

Software Installation CD.

Messaging

I can’t send or receive text messages

•Make sure your SIM card is inserted

correctly (see Inserting the SIM card

and battery) and your phone is turned on

(see Turning your phone on and off).

•Contact your network operator to verify

that your plan includes text messaging

services, that these services have been

correctly activated, and that they are

available at your location. Your network

operator should be able to tell you if text

messaging services have been

experiencing transmission delays.

Delays can also occur between the time

that a message is sent and the time it is

received.

•Verify with the recipient that the

receiving device can handle text

messages.

•If a text message arrives but does not

display an alert, perform a soft reset

(see Performing a soft reset).

TIP

For best performance, keep your

Bluetooth hands-free device and your phone

on the same side of your body.

COMMON QUESTIONS

WEB

242

CHAPTER

I can’t send or receive multimedia

messages

•Make sure your phone is turned on (see

Turning your phone on and off).

•Contact your network operator to verify

that your plan includes multimedia

messaging services (MMS), that these

services have been correctly activated,

and that they are available at your

location. Your network operator should

be able to tell you if multimedia

messaging services have been

experiencing transmission delays.

Delays can also occur between the time

that a message is sent and the time it is

received.

•Make sure that either of the following

icons appears in the title bar of the Main

tab: . If you do not see either of

these icons, data services are not

available in your current location and you

cannot exchange multimedia messages.

•Verify with the recipient that the

receiving device can handle multimedia

messages.

•If a message arrives but does not

display an alert, perform a soft reset

(see Performing a soft reset).

Web

I can’t tell if data services are available

When your phone is on, icons appear in the

title bar in the Main tab in the Phone

application to indicate whether data

services are available and whether a data

connection is active. Make sure that either

of the following icons appears in the title

bar of the Main tab: . If you do not

see either of these icons, data services are

not available in your current location and

you cannot connect to the Internet.

My Centro won’t connect to the Internet

Your Centro supports GPRS and EDGE

wireless data networks. To connect to the

Internet, you must subscribe to and

activate data services with your network

operator, and you must be in a location

with data coverage.

1Press and hold Power/End to turn off

your phone. Then press and hold the

same button to turn it back on again.

2Press Phone and look for either

of the following icons in the title bar of

the Main tab: .

COMMON QUESTIONS

WEB 243

CHAPTER

3If you see these icons, you are in a data

coverage area. Try connecting to the

Internet again. If you do not see either

of these icons, press

Applications , select Prefs ,

and continue with the following steps.

4Select Network.

5Select the Service pick list and select

your wireless service provider’s data

service.

6Select Connect.

7If the connection is successful, go to

the web browser. If you still can’t make

a connection, perform a soft reset (see

Performing a soft reset).

8If your phone did not turn on

automatically after the soft reset, press

and hold Power/End to turn on your

phone, and try connecting to the

Internet.

9Contact your network operator to verify

the following:

•Your subscription plan includes

high-speed data services.

•Data services have been activated on

your account.

•Data coverage is available in your

location.

•There are no data service outages in

your location.

I can’t access a web page

First, make sure you have Internet access:

Open the web browser and try to view

another web page you’ve loaded before. To

ensure you’re viewing the page directly

from the Internet, press Menu , select

Go, and then select Refresh.

If you can view the other web page after

you refresh it but you still can’t access the

page you were originally trying to view, the

page may contain elements that are not

supported by the web browser. These

include Flash, Shockwave, VBScript,

WMLScript, and other plug-ins.

Some websites use a redirector to their

true home page. If the web browser on

your Centro can’t follow the redirector, try

using a desktop browser to see the landing

page of the redirector, and then enter that

address in the web browser on your

Centro.

COMMON QUESTIONS

WEB

244

CHAPTER

It takes a long time for a web page to load

If it is taking longer than usual to load web

pages, you may have traveled from an

EDGE service area to a GPRS service area.

Although GPRS data service is considered

a high-speed data service, it seems slow if

you are used to EDGE speed.

1Press Phone and look for either

of the following icons in the title bar of

the Main tab to confirm that you have a

data connection: .

2Try opening a different web page to see

if the problem persists.

•If you can open a different web page,

it is likely that the original website is

experiencing problems, and the

problem is not related to your Centro.

•If the problem persists on a different

web page, you may have a problem

with your connection to your network

operator network.

3To be sure there is not a problem with

your connection to your network

provider, press and hold Power/End

to turn off your phone. Then press

and hold the same button to turn it back

on again.

4Try opening the web page again to see

if it loads faster.

An image or map is too small on

my screen

The web browser has two modes:

Optimized and Wide Page. Optimized

Mode resizes all images and page

elements to fit into a single column on the

Centro screen. Switch to Wide Page Mode

to see the full-size image (see Viewing a

web page).

You may also be able to save the image on

your Centro or an expansion card and then

view the image later on your computer.

A secure site refuses to permit a

transaction

Some websites don’t support certain

browsers for transactions. Please contact

the site’s webmaster to make sure the site

TIP

Your Centro can open your email

application when you select an email address

on a web page. If nothing happens when you

select the link, make sure your email

application is already set up.

COMMON QUESTIONS

CAMERA 245

CHAPTER

allows transactions using Blazer™ web

browser from your Centro.

My Bluetooth DUN connection isn’t

working

Check all of the following:

•Press Applications and select

Bluetooth . Make sure the

Bluetooth setting is set to On.

•You have already formed a partnership

between your Centro and your

computer (see Creating a partnership

between your Centro and your

computer).

•The Bluetooth feature on your computer

is turned on.

•Your Centro is within 30 feet of your

computer.

If the problem persists, try the following:

•Turn the Bluetooth setting to Off and

then turn it back on again.

•Try moving your Centro closer to your

computer. The effective range for a

computer varies between

manufacturers.

•Confirm that no obstructions, including

your body, are between your Centro and

your computer.

•If the problem persists, create a new

partnership with your computer (see

Creating a partnership between your

Centro and your computer).

Camera

Here are some tips for taking good pictures

with the built-in camera:

•Clean the camera’s lens with a soft,

lint-free cloth.

•Take pictures in bright lighting

conditions. Low-light images may be

grainy, due to the sensitivity of the

camera.

TIP

Bluetooth range is up to 30 feet in

optimum environmental conditions.

Performance and range may be affected by

physical obstacles, radio interference from

nearby electronic equipment, and other

factors.

COMMON QUESTIONS

MAKING ROOM ON YOUR CENTRO

246

CHAPTER

•Hold the Centro as still as possible. Try

supporting your picture-taking arm

against your body or a stationary object

(such as a wall).

•Keep the subject of the picture still.

Exposure time is longer with lower light

levels, so you may see a blur.

•For best results, verify that you have the

brightest light source coming from

behind you, lighting the subject’s face.

Avoid taking indoor pictures with the

subject in front of a window or light.

•Make sure the subject is at least 18

inches away from the camera to ensure

good focus.

Remember that when you synchronize

your Centro with your computer, your

camera images are stored in the My

Pictures/Palm Photos folder on your hard

drive (see Viewing pictures and videos on

your computer).

Making room on your

Centro

Keep in mind that your Centro includes an

expansion card slot, and that you can store

applications and information on expansion

cards (sold separately). However, you still

need free memory on the Centro itself to

run applications from an expansion card.

For more info on using expansion cards,

see Using expansion cards.

If you store a large number of records or

install many third-party applications, the

internal memory on your Centro may fill up.

Here are some common ways to clear

space:

•Email: Messages that have large

attachments can quickly consume

memory on your Centro. Delete

messages with large attachments. If

you have hundreds of messages with or

without attachments, you may want to

delete older messages to make room

(see the User Guide for the VersaMail

Application on the Palm Software

Installation CD).

COMMON QUESTIONS

THIRD-PARTY APPLICATIONS 247

CHAPTER

•Pictures & Videos: Large images take

up a lot of memory. Move images to an

expansion card or synchronize them to

your computer, and then delete the

images from your Centro (see Viewing

pictures and videos on your computer).

•Music: Music files often consume a lot

of memory. Move music files to an

expansion card, or delete large files

from your Centro.

•Messaging: Multimedia content can

also consume a lot of memory. Move

multimedia content to an expansion

card, or delete large files from your

Centro (see Deleting messages).

•Internet: If you set a large web browser

cache, you may want to use the web

browser’s advanced Memory

Management settings to clear all recent

pages (see Customizing your web

browser settings).

•Third-party applications: You can

delete infrequently used applications

(see Removing applications) or move

them to an expansion card (see Copying

applications between an expansion card

and your Centro).

Third-party

applications

Some third-party applications can cause

conflicts on your Centro. For example,

third-party applications that were not

written with the Centro keyboard and

5-way navigator in mind may cause strange

behavior or errors when using the keyboard

and 5-way navigator in these applications.

Third-party applications that modify

wireless features may require extra

troubleshooting.

If you recently installed an application and

your device seems to be stuck, try the

following:

1Perform a soft reset (see Performing a

soft reset).

2If the problem persists, perform a

system reset (see Performing a system

reset).

3Delete the most recently installed

application from your Centro (see

Removing applications).

COMMON QUESTIONS

ERROR MESSAGES

248

CHAPTER

4If the problem persists, perform another

system reset.

5If possible, synchronize your Centro

with your computer to back up your

most recent info.

6If you’re unable to perform the

preceding steps or the problem

persists, locate your Backup subfolder

on your computer and rename the

folder (for example, BackupOld).

Windows: C:\Program

Files\Palm\<device name>

Mac: <Mac hard drive> : Applications

: Palm : Users : <device name>

NOTE Can’t find a Palm folder in Program

Files? Then look for a palmOne or

Handspring folder instead. For more info,

see I can’t find my user folder.

7Perform a hard reset (see Performing a

hard reset).

8Sync to restore your info in Calendar,

Contacts, Tasks, Memos, and Pictures

& Videos.

9If the problem is resolved, begin

reinstalling your third-party applications

one at a time by double-clicking a single

file in the original Backup subfolder that

you renamed, and sync after each

application you install.

10 If the problem recurs, delete the last

application you installed and report the

problem to its developer.

I can’t exit a game or third-party

application

Press Option + Applications to

return to Applications View.

Getting more help

Contact the author or vendor of the

third-party software if you require further

assistance.

Error messages

Your Centro is designed to minimize

interruptions when a system error occurs.

If your Centro encounters a system error, it

automatically resets itself and resumes

functioning as normal. If possible, it even

turns the phone back on if it was on before

the error occurred.

COMMON QUESTIONS

ERROR MESSAGES 249

CHAPTER

Sometimes you might want to know more

about an error. Your Centro uses a special

interface to show error messages in

greater detail.

1Press Phone .

2Enter #*377, and then press Send .

3Review the screen with details about

the conditions that led up to the most

recent automatic reset.

4Select OK.

NOTE Third-party developers create their

own error messages. If you do not

understand an error message, please

contact the developer of the application for

help.

COMMON QUESTIONS

ERROR MESSAGES

250

CHAPTER

TERMS 251

Terms

Alt (alternative)

A keyboard key. Enter a letter on the

keyboard, and then press Alt to access

variations such as international characters

and symbols.

Applications View

The screen on your Palm®Centro™

smartphone from which you can open all

applications.

Auto-off interval

The time of inactivity that passes before

the screen on your Centro turns off. The

wireless features on your Centro are

unaffected by this setting.

Beam

The process of sending or receiving an

entry or application using the infrared (IR)

port on your Centro.

Bluetooth® wireless technology

Technology that enables devices such as

the Centro, mobile phones, and computers

to connect wirelessly to each other so that

they can exchange information over short

distances. For more info, visit

www.bluetooth.com.

CSD (circuit-switched data)

A dial-up Internet connection. You pay for

the connection time, not for how much

information you transfer. Contrast with

GPRS.

Device name

The name associated with your Centro and

with the info in your desktop software. The

device name (sometimes called the

username) distinguishes your Centro from

all other Palm OS® devices. When you first

synchronize your Centro, you are asked to

give it a device name. This name appears in

the User list in Palm Desktop software.

Every Palm OS device that is synchronized

with the same computer must have a

unique device name.

Dialog box

A set of options and command buttons that

is enclosed by a border and that enables

you to carry out a specific task.

TERMS

252

EDGE (Enhanced Data rates for GSM

Evolution)

An enhanced version of GPRS that delivers

data speeds that are up to three times

faster than standard GPRS connections.

(Additional charges may apply.)

Favorite

A button that provides quick access to a

phone number (speed-dial button) or

commonly used application (such as Web

or Messaging). You can define an unlimited

number of favorite buttons in the Phone

application.

GPRS (General Packet Radio Service)

A mobile Internet connectivity technology

that allows persistent data connections.

(Additional charges may apply.)

HotSync®

The technology that synchronizes your

Centro and your computer with the simple

press of a button.

HotSync manager

The computer application that manages the

synchronization of your Centro with your

computer.

Infrared (IR)

A way of transmitting information using

light waves; this is called beaming. The IR

port on your Centro enables you to transfer

information to other IR devices within a

short radius.

Lithium ion (Li-ion)

The rechargeable battery technology used

in the Centro.

MMS

An enhanced form of messaging that

enables you to send pictures, videos,

animations, sounds, and ringtones almost

instantly.

Option key

The keyboard key that enables you to

access the alternative feature that is

indicated above the letter on each key.

Palm®Desktop software

A PIM application for computers that helps

you manage your personal information and

keep your personal information

synchronized with your Centro.

TERMS 253

Palm® OS by ACCESS

The operating system of your Centro. Palm

OS is known for its simplicity of use and for

the large number of compatible third-party

applications that can be added to your

Centro.

Palm™ Install Tool

The component on your Windows

computer that enables you to install Palm

OS applications and other information on

your Centro.

Partnership

Two Bluetooth devices—for example, your

Centro and a hands-free device—that can

connect because each device finds the

same passkey on the other device. Once

you form a partnership with a device, you

don’t need to enter a passkey to connect

with that device again. Partnership is also

known as paired relationship, pairing,

trusted device, and trusted pair on some

devices.

Phone

The application on your Centro that enables

you to make and receive phone calls.

PIM (personal information manager)

A genre of software that includes

applications such as Palm Desktop

software, Microsoft Outlook, Lotus Notes,

and ACT!. PIMs generally store contacts,

schedules, tasks, and memos.

PIN (personal identification number)

The four-digit password assigned to your

SIM card by your carrier. Turning on the PIN

lock secures your wireless account. See

also PUK.

PIN2 (personal identification number 2)

A code that protects certain network

settings such as call barring or fixed dialing.

PUK (PIN unlock key)

A special extended password assigned to

your SIM card. If you enter the wrong PIN

more than three times, your SIM card is

blocked and you must call your carrier for

the PUK.

Quick key

A letter that you can press and hold to

activate a favorite app. For example, create

a speed-dial button for your mother’s

number and enter the letter M for “Mom”

as the Quick Key. Then when you want to

TERMS

254

call her, press and hold M. Your Centro

dials the number.

SIM (Subscriber Identity Module) card

The smartcard, inserted in your Centro,

that contains your mobile account

information, such as your phone number

and the services to which you subscribe.

Phonebook entries and SMS messages

can also be stored on the SIM card.

Slide

A collection of text, pictures, videos, and

sounds that are grouped together within a

multimedia message created in the

Messaging application. During playback, all

the items within a particular slide appear

on the same screen. If a multimedia

message contains multiple slides, each

slide can be viewed separately during

playback.

SMS

The service that exchanges short text

messages almost instantly. Text messages

are typically sent to a mobile phone

number, rather than to an email address

(although this too is possible). These

messages can usually include up to 160

characters; messages with more than 160

characters are automatically split into

several messages. You can send and

receive SMS messages while you are on a

voice call.

Streaming

Technology that enables you to access

media content—for example, watch video

or listen to an audio program—directly

from the Internet on your Centro without

needing to download a file to save on your

Centro.

User folder

The folder on your computer that contains

the information you enter in Palm Desktop

software and the information you enter on

your Centro and synchronize with

Palm Desktop software.

IMPORTANT SAFETY AND LEGAL INFORMATION 255

Important safety and

legal information

FCC Notice

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is

subject to the following two conditions:

1 This device may not cause harmful interference, and

2 This device must accept any interference received, including

interference that may cause undesired operation.

Antenna Care/Unauthorized Modifications

Use only the supplied integral antenna. Unauthorized antenna

modifications or attachments could damage the unit and may violate

FCC regulations. Any changes or modifications not expressly

approved by the party responsible for compliance could void the

user's authority to operate the equipment.

FCC RF Safety Statement

In order to comply with FCC RF exposure safety guidelines, users

MUST use one of the following types of bodyworn accessories.

3A Palm

® brand body-worn accessory that has been tested for

SAR compliance and is intended for use with this product.

4 An accessory that contains NO metal (snaps, clips, etc.) and

provides AT LEAST 1.5 cm of separation between the users body

and the unit.

Do NOT use the device in a manner such that it is in direct contact

with the body (i.e., on the lap or in a breast pocket). Such use will

likely exceed FCC RF safety exposure limits. See www.fcc.gov/oet/

rfsafety/ for more information on RF exposure safety.

To view the highest reported (FCC) specific absorption rates (SAR)

values of the Palm®Centro™ smart device, visit www.palm.com/

10120.

Declaration of Conformity

This device meets the FCC Radiofrequency Emission Guidelines and

is certified with the FCC as.

FCC ID number: O8F-728.

Industry Canada ID number: 3905A-728

More information on the device's SAR can be found from the

following FCC website: https://gullfoss2.fcc.gov/prod/oet/cf/eas/

reports/GenericSearch.cfm.

Declaration of Conformity

We, Palm Inc., declare under sole responsibility that the product:

Model name: Centro

Description: PDA phone

Is in conformity with the following standards and/or other normative

document:

• ETSI EN 301 511

• ETSI EN 301 908-1

• ETSI EN 301 908-2

• ETSI EN 300 328

IMPORTANT SAFETY AND LEGAL INFORMATION

256

• ETSI EN 301 489-1/-7/-17/-24

• EN60950-1

• EN 50360

We hereby declare that the above named product is in conformance

to all essential requirements of the RTTE Directive 1999/5/EC.

The conformity assessment procedure referred to in Article 10 and

detailed in Annex IV of directive 1999/5/EC has been related to

Articles:

• R&TTE Article 3.1 (a) Health and Safety

• R&TTE Article 3.1 (b) EMC

• R&TTE Article 3.2 Spectrum Usage

Identification mark: 0984 (Notified Body) CE.

This identification mark is permanently provided on the device label.

The technical documentation relevant to the above equipment will be

held at:

Palm Inc.

950 W Maude Avenue

Sunnyvale, CA. 94085

U.S.A.

Person responsible for making this declaration:

David Woo/Sr Compliance Engineer

Sunnyvale/August 31, 2006

Bluetooth® Qualification Program

Information about this listing can be found at:

https://programs.bluetooth.org/tpg/listings.cfm

Bluetooth® QD ID: B013349

Static Electricity, ESD, and Your Palm® Device

Electrostatic discharge (ESD) can cause damage to electronic devices

if discharged into the device, so you should take steps to avoid such

an occurrence.

Description of ESD Static electricity is an electrical charge caused

by the buildup of excess electrons on the surface of a material. To

most people, static electricity and ESD are nothing more than

annoyances. For example, after walking over a carpet while scuffing

your feet, building up electrons on your body, you may get a shock—

the discharge event—when you touch a metal doorknob. This little

shock discharges the built-up static electricity.

ESD-susceptible equipment Even a small amount of ESD can

harm circuitry, so when working with electronic devices, take

measures to help protect your electronic devices, including your

Palm® device, from ESD harm. While Palm has built protections

against ESD into its products, ESD unfortunately exists and, unless

neutralized, could build up to levels that could harm your equipment.

Any electronic device that contains an external entry point for

plugging in anything from cables to docking stations is susceptible to

entry of ESD. Devices that you carry with you, such as your Palm

device, build up ESD in a unique way because the static electricity

that may have built up on your body is automatically passed to the

device. Then, when the device is connected to another device such

as a docking station, a discharge event can occur.

Precautions against ESD Make sure to discharge any built-up

static electricity from yourself and your electronic devices before

touching an electronic device or connecting one device to another.

The recommendation from Palm is that you take this precaution

before connecting your Palm device to your computer, placing a

device in a cradle, or connecting it to any other device. You can do

this in many ways, including the following:

• Ground yourself when you’re holding your device by

simultaneously touching a metal surface that is at earth ground.

For example, if your computer has a metal case and is plugged

into a standard three-prong grounded outlet, touching the case

should discharge the ESD on your body.

• Increase the relative humidity of your environment.

• Install ESD-specific prevention items, such as grounding mats.

IMPORTANT SAFETY AND LEGAL INFORMATION 257

Conditions that enhance ESD occurrences Conditions that can

contribute to the buildup of static electricity in the environment

include the following:

• Low relative humidity.

• Material type. (The type of material gathering the charge. For

example, synthetics are more prone to static buildup than natural

fibers like cotton.)

• The rapidity with which you touch, connect, or disconnect

electronic devices.

While you should always take appropriate precautions to discharge

static electricity, if you are in an environment where you notice ESD

events, you may want to take extra precautions to protect your

electronic equipment against ESD.

Battery safety information

• Do not disassemble or open, crush, bend or deform, puncture or

shred.

• Do not modify or remanufacture, attempt to insert foreign objects

into the battery, immerse or expose to water or other liquids,

expose to fire, explosion or other hazard.

• Only use the battery for the system for which it is specified.

• Only use the battery with a charging system that has been

qualified with the system per this standard. Use of an unqualified

battery or charger may present a risk of fire, explosion, leakage,

or other hazard.

• Do not short-circuit a battery or allow metallic conductive objects

to contact battery terminals.

• Replace the battery only with another battery that has been

qualified with the system per this standard, IEEE-Std-1725-200x.

Use of an unqualified battery may present a risk of fire, explosion,

leakage or other hazard.

• Promptly dispose of used batteries in accordance with local

regulations.

• Battery usage by children should be supervised.

• Avoid dropping the phone or battery. If the phone or battery is

dropped, especially on a hard surface, and the user suspects

damage, take it to a service center for inspection.

• Improper battery use may result in a fire, explosion or other

hazard.

Precaution against hearing loss Protect your hearing. Listening to

this device at full volume for a long period of time can damage your

hearing.

A pleine puissance, l'écoute prolongée du baladeur peut

endommager l'oreille de l'utilisateur. Consultez notre site web

www.palm.com/fr pour plus d'informations.

Usage Log Your smartphone includes a Usage Log that records

software application launches and any device crashes or resets. A

hard reset will not erase the Usage Log. We may, for diagnostic

purposes, access the Usage Log in products returned to Palm.

Waste disposal Please recycle appropriately. For appropriate

recycling and disposal instructions please visit: www.palm.com/

environment.

IMPORTANT SAFETY AND LEGAL INFORMATION

258

SPECIFICATIONS 259

Specifications

Radio •GSM 850/900/1800/1900 quad band world phone

•GPRS class 10, class B

•EDGE up to 59kbps per time slot

•Supports CSD (circuit-switched data)

Phone features •Speakerphone

•Hands-free headset jack (2.5mm, 4-barrel connector)

•Microphone mute option

•TTY/TDD compatible

•3-way calling

Processor technology Intel PXA270 Bulverde processor, 312MHz

Expansion MicroSD card slot

Battery •11850mAH, rechargeable lithium ion

•Removable for replacement

Palm OS® version Palm OS 5.4.9

Camera •1.3 megapixel

•Still-image capture resolution (1280 x 1024)

•2x digital zoom

•Video capture resolution (352 x 288)

•Automatic light balance

SPECIFICATIONS

260

Size 107.2 mm x 53.65 mm x 18.6 mm

Weight 116.8 grams

Connectivity •IR

•Bluetooth® wireless technology (1.2 compliant)

Display •Touch-sensitive LCD screen (includes stylus)

•65,536 colors (16-bit color)

•User-adjustable brightness

•320 x 320 resolution

Keyboard •Built-in QWERTY keyboard plus 5-way navigator

•Backlight for low lighting conditions

SPECIFICATIONS 261

Included software •Phone (including Favorites

and Dial Pad)

•Pics & Videos (includes

camera and camcorder)

•Messaging (text and

multimedia)

•Blazer® web browser

(Internet)

•Pocket Tunes™

•VersaMail® (email)

•Contacts

•Calendar

•Memos

•Tasks

•SIM Book

•SIM Services

•Google Maps

•Voice Dial

•Voice Memo

•Documents To Go

Professional®

•Calculator (Basic and

Advanced)

•World Clock

•My Palm Centro

•Palm®Desktop software

and HotSync® manager

•Quick Tour

System requirements •Windows 2000, XP, or Vista with USB port

•Mac OS 10.2–10.3 with USB port

•Later versions may also be supported

Operating and storage

temperature range

•32°F to 104°F (0°C to 40°C)

•5% to 90% relative humidity (RH)

SPECIFICATIONS

262

INDEX 263

Index

SYMBOLS

! in Tasks list 168

NUMERICS

24-hour clock 207

5-way navigator 35, 36

911 calls 213

AC charger 19

accented characters 41, 42

accessing

application menus 37

applications 44

command buttons 37

documentation 11

email 89, 220

Palm online support 11

Quick Tour 11

web browser 44, 122

World Clock 165

accessories 16

Account Setup dialog 94

accounts

call forwarding and 63

conference calls and 62

customer support for 11

email and. See email

accounts

phone services and 10

text messages and 107

TTY connections and 83

voicemail and 57

Active Call View 58

active calls. See phone calls

Activity Log 102

Add Bookmark command

123

Add Call button 61

Add Contact command 61

Add New Number dialog 60

Add New Number prompt 61

Add Song button 153

Add to album command 147

adding

accessories 16

bookmarks 123

caller IDs 68, 69, 70

captions to photos 140,

147

cities to World Clock 165

contacts 66

emoticons 108

events 158, 159

favorite buttons 71–73

partnerships 76, 130

passwords 215, 216

photos or videos to

albums 146

playlists 153, 154

private entries 215

QuickText phrases 108

signatures 104

tasks 166

wallpaper 147

addresses

adding recipients 73, 107

entering web 122

getting maps to 67–68

highlighting 36

looking up 106

selecting 36, 121

sending messages and

92, 95, 107, 109, 111

synchronizing 235

viewing website 127

Advanced Mode (calculator)

180, 181

agenda lists 157

Agenda View 81, 157, 162

Alarm check box 159

alarm clock 166

alarm preferences 166

INDEX

264

alarms

adding calendar 159, 163

adding task 167, 169

recording tones for 164

selecting tones for 163,

164, 169

Album command 147

Album list 96, 144, 147

albums. See photo albums;

video albums

alert buttons 111

Alert dialog box 57, 111, 179

Alert Sound pick list 102

alert tones 80, 102, 116

alerts

Palm Centro Rogers User Guide (Unlocked)

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