Panasonic of North America 927151TX Remote Control User Manual WH 0M1201A indd
Panasonic Corporation of North America Remote Control WH 0M1201A indd
Manual
Operating Instructions
Remote Control
Model No. WH-0M1201A
Thank you for purchasing a Panasonic Remote Control WH-0M1201A.
This product is a wireless device, used for operating memory programs and adjusting volume levels.
Please be aware that you cannot use the remote control in the following cases:
· Outside the United States · While in flight · If you are fitted with a cardiac pacemaker
For safe and reliable operation, it is important that you read this manual thoroughly and fully understand the operating
procedures before attempting to set up and operate the remote control. Failure to follow the operating instructions may
result in poor performance of the product or even can result in serious and sometimes permanent bodily injury.
If you have any questions, consult the dispenser where you purchased your hearing instrument and remote control.
The Limited Warranty document is enclosed together in the package. Keep it in a secure place. Make sure that it is
properly completed, signed with the authorized dispenser’s name, and filled in with date of original purchase, name of
dispenser and other important information.
VOL
MEMORY
2
Before Use
Supported products
For wireless connection between the remote control
and hearing instrument, please be aware of the
following:
· Use 1 (one) for the wireless device identification of the
hearing instrument and remote control.
· If somebody around you is using a Panasonic’s wireless
device, sharing the same wireless ID as you in the same
area can affect the performance of each other’s hearing
instruments. Contact your dispenser, so they will change
the device identification number for you.
Wireless connection
Product Model
R1-W series
WH-R17C
WH-R15C
WH-R13C
3
Before Use
Before UseOperationsReference
Contents
Before Use
Warning to dispensers ....................................................4
Safety precautions ...........................................................9
Care and handling ...........................................16
Maintenance ................................................... 11
Operations
Product descriptions
......................................................
12
Cell battery replacement
..............................................
13
Volume adjustment
........................................................
14
Memory switch ................................................ 15
Hold switch ...................................................... 16
Hand strap attachment ............................................... 17
Proper remote control operation ............................ 18
Reference
Hearing instrument reset ................................. 20
Standby zinc air battery .............................................. 22
Troubleshooting guide ................................................ 23
Specifications .................................................................. 24
Warranty and Customer Service .............................. 25
Information ...................................................................... 26
Package contents
The Panasonic Remote Control comes with the following
items. If there are any missing or defective items, please
inform your dispenser.
· Operating instructions · AAA alkaline battery
· Limited warranty
4
Before Use
Warning to dispensers
The remote control must be adjusted and
configured by the dispenser on an individual basis.
Inappropriate wireless connection setup may
cause damage to your clients or result in poor
performance of the product.
Company name:
Panasonic Corporation of North America
Healthcare Group
Address:
One Panasonic Way, 1H-6, Secaucus, NJ 07094
Telephone No.:
1-888-422-6309
Remote control setup
Wireless Device Identification No. :
5
Before Use
Safety precautions
Follow the instructions below to reduce the risk of personal injury or damage to the hearing instrument.
The following symbols are used throughout this document, and contain important differences
regarding the probability of serious injury. These definitions are as follows:
WARNING
CAUTION
Indicates a potentially hazardous situation that could result in death or
serious injury.
Indicates a possible hazard which if not avoided
may result in
minor to
moderate injury. It is also used to alert against unsafe
practices that can
result in property damage.
The following symbols specify behavior or actions which are not permitted and an instruction that
must be carried out.
Prohibitions Mandatory
6
Before Use
Safety precautions (Continued)
WARNING
Follow the battery instructions as to proper handling and storage of batteries.
Mishandling the battery can cause electrolyte leakage, heat generation, ignition, or explosion.
•If electrolyte leaks from the battery, consult your dispenser.
•If the electrolyte comes in contact with any part of the body, immediately flush the affected area with water.
For the eyes, flush with an abundance of water, and seek immediate medical attention.
•If electrolyte is taken internally, drink large quantities of water or milk. Do not induce vomiting. Call a physician immediately.
•Do not insert the battery in the hearing instrument the wrong way round. Observe
polarity, otherwise a liquid spill or explosion may occur.
•Do not charge a dry cell battery.
•Do not disassemble or expose the battery to excessive pressure, heat flame or liquid.
•Do not leave the empty dead/discharged battery in the main unit.
•Do not transport or store the battery together with metal jewelry or objects.
•Do not connect the positive “+” and negative “-“ terminals with a metal objects such
as coins, nails, screws and hair pins.
7
Before Use
Do not let others use your remote control.
Inappropriate use of a remote control
can cause severe damage to the ear.
Do not let children play with the remote
control. Keep it out of reach of children.
WARNING
Keep out of reach of children and pets.
Zinc air batteries can be easily
swallowed and pose a choking hazard
and possible internal injury or can lead
to death if swallowed. To prevent
accidental ingestion, secure batteries
in a safe place where they are not accessed by
infants, small children, pets, or others who might
accidentally swallow them. Dispose of used
batteries immediately.
·If swallowed, call the 24-hour National Button
Battery Ingestion Hotline collect at
1-(202)-625-3333. Seek medical attention.
8
Before Use
Safety precautions (Continued)
Turn off your device while on an aircraft.
Federal Communications Commission
(FCC) rules prohibit the use of wireless
devices on airborne aircraft. In addition
to the FCC’s rules, the Federal Aviation
Administration (FAA) prohibits in-flight use
of wireless devices because of potential
interference to the aircraft’s navigation
and communication systems.
· Restrictions on the use of wireless equipment
may vary by country. Contact local government
authorities for further information.
Do not use the remote control if you are
fitted with a cardiac pacemaker.
Turn off the remote control if you are
around somebody wearing a hearing aid or
in hospitals, where an active wireless device
could interfere with others’ equipment and
pacemakers.
WARNING
9
Before Use
CAUTION
Confirm that the remote control is
completely free of burrs and cracks.
Rugged projection like sharp edges and
rough burrs protruding from the surface
of the remote control can cause cuts and
nicks to the skin.
· When cleaning your remote control, wipe it gently
with a soft cloth. Never use organic solvents such
as alcohol, paint thinner, or benzene. Failure to
heed this caution may result in deformation or
cracking on the surface.
Do not disassemble or remodel the remote
control.
Failure to follow the instructions and
warnings could result in damage to
the product and/or personal injuries.
· Contact your dispenser if you need to have your
hearing instrument adjusted, or if you encounter
unexpected behavior of the hearing instrument.
10
Before Use
Do not drop, hit or shake the remote control. Do not
subject it to high impact, vibration, or shock loads.
Drops and impacts will cause scratches, cracks and
physical damage.
Ask the dispenser for a wireless configuration setup
between your hearing instrument and remote control.
After using hair styling products and skin care
products, do not touch the remote control without
washing your hands.
If the remote control is not in use for a week or
longer, remove the battery.
For information on zinc air batteries, see the operating
instructions of your hearing instrument.
Care and handling
Be sure to dispose of all batteries properly. Some types of
batteries are considered hazardous waste and should be
handled with caution. Follow your state laws regarding
battery disposal.
Do not peel the tab off of the standby battery until you
are ready to use it. Once the tab is removed, the battery
will be exposed to air, put into use and start to drain.
Do not keep the old battery inserted. When a dry cell
becomes weak, replace it with a new one.
Avoid high temperatures, moisture, humidity and dust.
· Do not use the remote control in the shower or
swimming.
· Do not touch the remote control with wet hands.
· Do not leave the remote control in the kitchen,
bathroom, a dusty area, or in a location subject to
direct sunlight, high temperature or humidity. For
example, do not leave it in an unventilated automobile,
exposed to direct sunlight with its all doors and
windows shut.
For proper care and handling of your remote control,
be sure to read and follow the instructions below.
Preventive maintenance can help extend the life span
of your remote control.
11
Before Use
Do not use the remote control near any device that
emits high frequency radio waves or generates a
strong magnetic field.
· There is a possibility that the volume adjustment and
the memory change by the remote control cannot
be done.
Check your pockets to ensure that the remote control
will not accidentally get thrown in the wash before
doing the laundry.
Keep out of reach of pets. A remote control, hearing
instrument and its components can be a choking
hazard or can lead to death if swallowed. To prevent
accidental ingestion of hearing instrument or its
components and/or accessories, secure them in a safe
place where they are not accessed by them.
Do not use the remote control outside the United
States. They are designed and intended for use in the
United States.
Maintenance
Keep the remote control clean.
· When cleaning your remote control, wipe it gently
with a soft cloth. Never use organic solvents such as
alcohol, paint thinner, or benzene.
· Wipe off the dirt, oil and sweat left on the remote
control with a clean soft cloth. Let it dry in a well-
ventilated or breezy area. Avoid direct sunlight, high
temperatures, humidity and moisture.
· Do not use a dryer or microwave oven to dry the
remote control.
12
Operations
VOL
MEMORY
Product description
LED lamp:
The light flashes green when the
button is pressed. (P. 14, 15)
Hold switch:
Brings the remote control into
standby mode to prevent the
current settings of memory
and volume control being
changed accidentally. (P. 16)
Volume control:
Changes or mutes the
volume settings. (P. 14)
Memory button:
Changes the memory
programs. (P. 15)
Battery compartment cover:
Simply open, so you can
replace the battery. (P. 13)
A standby zinc air battery can
be installed on each side of the
dry cell battery. (P. 21)
Strap loop hole:
You can put a commercial
hand strap on the remote
control. (P. 17)
13
Operations
Cell battery replacement
Open up the battery compartment.
1Insert the battery.
2
Make sure that the remote control is in standby mode before battery replacement.
Slide the Hold switch to prevent the current settings of memory and volume control being changed accidentally. (P. 16)
Gently press on the cover, slide it toward the bottom
edge of the remote control, and open it up.
· When closing the cover, gently press down on the
cover and slide back to its original position.
Battery compartment cover
Match the positive and negative terminals to the icons
printed on the back. Snap the battery into place and
close the compartment door (recommended to use
Panasonic alkaline batteries).
·
When removing the battery, press the positive terminal
with your index finger’s nail and pry it off.
14
Operations
Volume adjustment
LED lamp
Turn the volume up by pressing the upper part (+).
Turn the volume down by pressing the lower part (-).
· Each time the volume key is pressed, the notification
alert sound is emitted, and the LED blinks three times.
VOL
MEMORY
Volume control
button +
Volume control
button –
· If the LED does not flash, the battery runs out of power.
Replace it with a new one. (P. 13)
· The volume control provides 24 adjustable volume levels.
When the hearing instrument reaches its maximum/
minimum level, it does not emit a notification sound.
· Press and hold the button, so the volume keeps
changing for each 1-second time interval.
· Insertion and removal of the battery does not affect the
volume level.
· When the hearing instrument is turned off and then
back on again, the volume level will be reset to the
original setting.
15
Operations
Memory switch
LED lamp
Switch between memory program using the
memory button.
VOL
MEMORY
· Each time the memory button is pressed, the LED blinks
three times. If the LED does not flash, the battery runs
out of power. Replace it with a new one. (P.13)
· The memory button allows you to switch between
situations (programs) depending on surrounding
conditions.
· The number of memory programs varies depending on
the type of hearing instrument. For details, ask your
dispenser.
· Insertion and removal of the battery does not affect the
memory settings.
· When the hearing instrument is turned off and then
back on again, the program will be reset to Memory 1.
Memory button
Chimes twice
Memory 2
Memory 3
Memory 4
Memory 1
(the hearing instrument
is turned on)
Chimes three times
Chimes four times
Chimes
once
16
Operations
VOL
MEMORY
ON
OFF
Hold switch
The Hold function is used to bring the remote control
into standby mode to prevent the current settings of
memory and volume control being changed accidentally.
· When the Hold function is set ON, the memory program
and volume control are disabled.
· When the hearing instrument is turned off and then
back on again while the Hold switch is off, the volume
levels will be reset to the original settings, and the
program will be reset to Memory 1.
Hold switch
To turn on Hold switch
Slide the Hold switch into the direction as indicated by
the arrow (ON).
To turn off Hold switch
Slide the Hold switch back toward the bottom end, as
indicated by the arrow, so you can change the current
settings of memory and volume control.
17
Operations
Hand strap attachment
1
You can install and put a commercial hand strap on the remote control as follows:
Simply push the cord section of
the strap and thread it through
the strap hole of the remote
control.
Strap hole
Commercial
hand strap
2When you take the strap, feed
it through the loop of the line
cord. 3Pull the strap all the way
through and tighten it as
shown in the figure.
· If you need some help, it would be
easier for you to use a sharp pin to
get the thin cord through the hole.
18
Operations
Proper remote control operation
· The remote control and hearing instrument may not be able to communicate with each other depending on which
direction they are facing.
· Wireless communication is available if any key is pressed then the alert sound is properly made.
Proper operation
Parallel
Within 15.7 inches
(40 cm)
Parallel
Within 15.7 inches
(40 cm)
· Use the remote control in
front of your face.
· Keep the distance within
15.7 inches (40 cm)
between the remote control
and hearing instrument.
· Keep the remote control
horizontally flat (lying
position) and parallel to
your face (a line connecting
both ears), which increases
the sensitivity of the hearing
instrument receiving a signal
from the remote control.
19
Operations
· If any key is pressed, and no audio alert is emitted, wireless communication is not working properly. Try the following tips:
-Try a different position for the remote control.
-Bring and keep the remote control closer to the face.
-Change the battery.
-Consult the dispenser for help.
Improper operation
Not
parallel
Longer than 15.7
inches (40 cm)
Longer than 15.7
inches (40 cm)
· Do not operate the remote
control below your chin or
above your head.
· Do not separate the remote
control from your hearing
instrument by more than
15.7 inches (40 cm).
· Do not keep the remote
control vertically upright
(standing position).
Not
parallel
20
Reference
Hearing instrument reset
1
In case of binaural hearing instruments, the memory switch and volume control may work only on one ear depending on
the communication status of the remote control. Reset your hearing instrument as indicated below or on the next page.
Bring the remote control in front of your face
up to 3.9 inches (10 cm).
· Keep the remote control horizontally flat
(lying position) and parallel to your face (a line
connecting both ears).
2Press the memory button down long for about
10 seconds.
· When the remote control emits alert sounds (to
notify memory switch or volume change) for a
few seconds, the reset operation is complete.*
· The alert sound varies
depending on the
volume and memory
program settings.
MEMORY
VOL
Parallel
Within 3.9 inches
(10 cm)
Reset with your remote control
21
Reference
1Turn off your hearing instrument.
· Fully open up the battery compartment by pulling
the the edge of the swing-out door outward. 2
Turn your hearing instrument back on again.
· Completely close the battery compartment by
swinging the door until it snaps securely. Once
powered on, the reset operation has been
completed.
* Once the hearing instrument is reset, the memory program and volume level will be reset to the factory presets. You
need to set them up again to properly function according to your needs.
Reset with your hearing instrument
22
Reference
Standby zinc air battery
Open up the battery compartment.
1Insert the zinc air battery.
2
You can carry zinc air batteries in the remote control as backup batteries in case that you run out of the battery power
while you are out or in situations where batteries are unavailable. A zinc air battery can be installed on each side of the
dry cell battery. Make sure that the remote control is in standby mode before battery insert and slide the Hold switch to
prevent the current settings of memory and volume control being changed accidentally.
Gently press on the cover, slide it toward the bottom
edge of the remote control, and open it up.
· When closing the cover, gently press down on the
cover and slide back to its original position.
Battery compartment cover
Do not peel off the tab on the plus (+) side. Secure the
battery with the plus (+) sign facing down in place.
Close the battery door.
Standby battery compartment
Zinc air
battery
Size 13
Note: Zinc air
batteries are
not supplied.
23
Reference
Troubleshooting guide
This section discusses a general approach to solving problems related to remote system handling and operations.
The following table will help you narrow down the problem area, identify the source of the issue, and provide
workarounds. If your problem is particularly sensitive or persistent, write down any error conditions encountered and
detailed description, so your dispenser will figure out what’s going on with your remote control.
Symptom Probable cause Corrective action / Workarounds Page
The volume control
and memory switch
do not work.
(The hearing
instrument does
not react when the
volume control or
memory button is
pressed.)
The alkaline battery is drained out. Press the volume control to see whether LED is blinking.
If it is not blinking, replace the battery. 13
The zinc air battery runs out of power. If you find it difficult to hear sounds or understand speech
through the hearing instrument, replace the battery. ---
The battery is inserted the wrong way
around.
Insert the battery correctly. 13
The remote control is too far away
from the hearing instrument.
Move the remote control closer to your hearing instrument.
Also, change the position of the remote control. 18
Electromagnetic radiation is emitted
from nearby electronic devices.
Operate the remote control out of the range of
electromagnetic fields. ---
The Hold switch is enabled. Turn off the Hold switch. 16
The volume control
seems not working.
The volume is set to the maximum or
minimum level.
Press the volume key up or down. 14
24
Reference
Specifications
Battery DC 1.5V AAA alkaline battery 1 pc
*Panasonic alkaline batteries are recommended for use.
Communication distance Within 15.7 inches (40 cm) from the hearing instrument
*The range varies depending on which direction the remote control is facing.
Battery life 200 days
*The most significant factors affecting the life of an AAA battery are its application and its
amount or frequency of use.
Size 48 (W) mm X 69 (H) mm X 20 (D) mm
[1.9” (W) X 2.7” (H) X 0.8”(D)]
Mass (including a
Panasonic AAA battery)
Approx. 43 g (1.5 oz)
25
Reference
Warranty
The Limited Warranty document is enclosed together in the package.
Make sure that it is filled in with date of original purchase, name of dispenser, and other important information.
Keep it in a secure place.
Customer Services Directory (United States)
Obtain product information and operating assistance and locate the nearest dispenser by visiting our
website at: http://www.panasonic.com/hearing
You may also contact us directly at: 1-888-422-6309
Warranty and customer service
26
Reference
Symbol Indications
Information
Symbol for
“SERIAL NUMBER”
Symbol for “DATE OF
MANUFACTURE”
Symbol for
“MANUFACTURER”
Symbol for
“THIS WAY UP”
Symbol for
“TEMPERATURE
LIMITATION”
Symbol for
“HANDLE WITH CARE”
Symbol for “STACKING
LIMIT BY NUMBER”
Symbol for “KEEP DRY”
General symbol for
recovery/recyclable
Battery disposal
· Follow the battery disposal guidance based
on the current United States federal laws and
regulations. Many states have regulations in
place requiring some form of battery recycling.
The regulations of some states may require
recycling for certain types of batteries different
than other states. If you are using batteries
outside the United States, other nations may
regulate waste based on different criteria.
Confirm the status of batteries in the nation
where disposal occurs.
27
Reference
FCC compliance -FCC ID : ACJ927151TX-
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Printed in Japan
YJHR17CA-0
S0811
2011-08-10
© Panasonic Healthcare Co., Ltd. 2011
[Distributor]
Panasonic Corporation of North America
Healthcare Group
One Panasonic Way, 1H-6, Secaucus, NJ 07094
Telephone No. 1-888-422-6309
[Manufacturer]
247 Fukutake-ko, Saijo, Ehime 793-8510, Japan
*The serial number is printed on the package label.
For your reference (Fill out when you purchase your hearing aid)
Name of owner:
Model number: Serial number*:
Dispenser: Purchase date:
Dispenser address:
Dispenser phone: