Panasonic of North America 96NKX-HDV430 SIP Phone with Bluetooth Transceiver User Manual Operating Instructions

Panasonic Corporation of North America SIP Phone with Bluetooth Transceiver Operating Instructions

User Manual

Operating InstructionsSIP PhoneKX-HDV430Model No.Thank you for purchasing this Panasonic product.Please read this manual carefully before using this product and save this manual for futureuse.NoteRIn this manual, the suffix of each model number is omitted unless necessary.RThe illustrations such as some keys may differ from the appearance of the actual product.RCertain products and features described in this document may not be available in yourcountry or area. Contact your phone system dealer/service provider.RThe contents and design of the software are subject to change without notice.Document Version: 2016-05
OutlineThis manual describes information about the installation and operation of KX-HDV430.Related DocumentationRQuick Start GuideDescribes basic information about the installation and safety precautions to prevent personal injuryand/or damage to property.RAdministrator GuideDescribes detailed information about the configuration and management of this unit.Manuals and supporting information are provided on the Panasonic Web site at:http://www.panasonic.net/pcc/support/sipphone/For Future ReferenceRecord the information in the space below for future reference.NoteRThe serial number and MAC address of this product may be found on the label affixed to the bottom ofthe unit. You should note the serial number and MAC address of this unit in the space provided andretain this manual as a permanent record of your purchase to aid in identification in the event of theft.MODEL NO.MAC ADDRESSDATE OF PURCHASENAME OF DEALERDEALER’S ADDRESSDEALER’S TEL. NO.SERIAL NO.Other InformationTrademarksRThe Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marksby Panasonic Corporation is under license.RAll other trademarks identified herein are the property of their respective owners.2Introduction
Important InformationImportant Information ..........................................4For Users in European Countries .......................5For Users in the United Kingdom ........................5For Users in Australia .........................................5For Users in Australia and the UnitedKingdom ..............................................................6For Users in New Zealand ..................................6For Users in the United States ............................6For Users in Canada ...........................................8For Best Performance .........................................9Before Operating the TelephonesAccessory Information ......................................10Location of Controls ..........................................12The Display and Icons ......................................19Adjusting the Volume ........................................26Incoming/Outgoing Call Log .............................26Setting the Password ........................................27Selecting the Display Language .......................27Entering Characters ..........................................28Bluetooth Headset ............................................29Basic Operation ................................................29Making CallsMaking Calls .....................................................31Basic Calling .....................................................31Easy Dialing ......................................................32Making a Multicast Voice Paging call ...............34Receiving CallsReceiving Calls .................................................35Answering Calls ................................................35Hands-free Mode ..............................................36Training Mode ...................................................36During a ConversationDuring a Conversation ......................................37Before Leaving Your DeskCall Forwarding/Do Not Disturb ........................44Listening to Voice Mail Messages ....................44Xsi Visual Voice Mail ........................................44Using the PhonebookUsing the Phonebook .......................................46Using the Personal Phonebook ........................47Using the Shared Phonebook ...........................53Checking the Line StatusChecking the Line Status ..................................54Network CameraNetwork Camera ...............................................56Configuring Display Properties .........................59Receiving Alarms from Network Cameras ........61Communication CameraCommunication Camera ...................................63Customizing the TelephoneCustomizing the Telephone ..............................65Installation and SetupInstallation and Setup .......................................73Updating the software .......................................81AppendixAppendix ...........................................................823Table of Contents
Important InformationData SecurityWe cannot be responsible for damages resulting from the misuse of this product.RKeep a copy of all important data (such as the phonebook list) in case the machine malfunctions anddata cannot be recovered.RThis product can store your private/confidential information. To protect your privacy/confidentiality, werecommend that you erase the information such as the phonebook or call log from the memory beforeyou dispose of, transfer or return the product, or have the product repaired.RTo avoid unauthorized access to this product:– Keep the password secret.– Change the default password.– Set a password that is random and cannot be easily guessed.– Change the password regularly.RSecurity settings, such as passwords, cannot be undone at Panasonic service centers. Takemeasures to prevent passwords from being lost or forgotten.RIf a password is forgotten, initialize the unit and configure the settings again. For details, consult youradministrator or dealer.RIt is recommended that you lock the phonebook to prevent stored information from being leaked.Disposal of Old Equipment and BatteriesOnly for European Union and countries with recycling systemsThese symbols on the products, packaging, and/or accompanying documents meanthat used electrical and electronic products and batteries must not be mixed withgeneral household waste.For proper treatment, recovery and recycling of old products and batteries, please takethem to applicable collection points in accordance with your national legislation.By disposing of them correctly, you will help to save valuable resources and preventany potential negative effects on human health and the environment.For more information about collection and recycling, please contact your localmunicipality.Penalties may be applicable for incorrect disposal of this waste, in accordance withnational legislation.Note for the battery symbol (bottom symbol)This symbol might be used in combination with a chemical symbol. In this case itcomplies with the requirement set by the Directive for the chemical involved.4Important Information
For Users in European CountriesThe following declaration is applicable to KX-HDV430NE/KX-HDV430X onlyPanasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essentialrequirements and other relevant provisions of Radio & Telecommunications Terminal Equipment(R&TTE) Directive 1999/5/EC.Declarations of Conformity for the relevant Panasonic products described in this manual are available fordownload by visiting:http://www.ptc.panasonic.euContact to Authorized Representative:Panasonic Testing CenterPanasonic Marketing Europe GmbHWinsbergring 15, 22525 Hamburg, GermanyEcodesign informationEcodesign information under EU Regulation (EC) No.1275/2008 amended by (EU) Regulation No.801/2013.=======================================Please visit here: www.ptc.panasonic.euclick [Downloads]® Energy related products information (Public)=======================================Power consumption in networked standby and guidance are mentioned in the web site above.For Users in the United KingdomRThis unit is designed to be installed under controlled conditions of ambient temperature and a relativehumidity.RAvoid installing the unit in damp or humid environments, such as bathrooms or swimming pools.R999 and 112 can be dialed on the product after accessing the outside line for the purpose of makingoutgoing calls to the BT emergency (999) and (112) services.The method for accessing an outside line differs depending on the SIP server. For details, confirm thefeatures of the SIP server.For Users in AustraliaWARNINGRPlease ensure that a separate telephone, not dependent on local power, is available for emergencyuse.RThis equipment will be inoperable when mains power fails.RNo “000” or other calls can be made from this device during a mains power failure.5Important Information
For Users in Australia and the United KingdomRThis unit is capable of being used in conjunction with hearing aids fitted with inductivecoil pick-ups. The handset should be held as for normal conversation. For operation,the hearing aid should be set to its "T" position or as directed in the operatinginstructions for the hearing aid.RThis unit is designed to aid the visually handicapped to locate dial keys and buttons.For Users in New ZealandRThis equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service.PTC General WarningRThe grant of a Telepermit for any item of terminal equipment indicates only that Telecom has acceptedthat the item complies with minimum conditions for connection to its network. It indicates noendorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it providesno assurance that any item will work correctly in all respects with another item of Telepermittedequipment of a different make or model, nor does it imply that any product is compatible with all ofTelecom’s network services.The Use of IP Networks through the PSTNRInternet Protocol (IP) by its nature introduces delay into speech signals as each data packet isformulated and addressed. Telecom Access Standards recommends that suppliers, designers andinstallers using this technology for calls to or from the PSTN refer to ITU E Model requirements in thedesign of their networks. The overall aim is to minimize delay, distortion and other transmissionimpairments, particularly for those calls involving cellular and international networks, which alreadysuffer extensive delay.Echo cancellationREcho cancelers are not normally required in the Telecom PSTN because geographic delays areacceptable where CPE return loss is maintained within Telepermit limits. However, those privatenetworks making use of Voice over IP technology are required to provide echo cancellation for allvoice calls. The combined effect of audio/VoIP conversion delay and IP routing delay can cause theecho cancellation time of ³ 64 ms to be required.Important NoticeRUnder power failure conditions this appliance may not operate. Please ensure that a separatetelephone, not dependent on local power, is available for emergency use.RNo “111” or other calls can be made from this device during a mains power failure.For Users in the United StatesNoteRThis equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause harmful interference to radio or6Important Information
television reception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions:(1) this device may not cause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCYNUMBERS:1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.2. Perform such activities during off-peak hours, such as early morning or late evening.CAUTIONAny changes or modifications not expressly approved by the party responsible for compliance could voidthe user’s authority to operate this product.FCC RF Exposure Warning:RThis product complies with FCC radiation exposure limits set forth for an uncontrolled environment.RTo comply with FCC RF exposure requirements, this product must be installed and operated 20 cm(8 inches) or more between the product and all person’s body.RThis product may not be collocated or operated in conjunction with any other antenna or transmitter.FCC ID can be found on the bottom of the units.Privacy of communications may not be ensured when using this phone.Hearing Aid CompatibilityThis telephone provides magnetic coupling for hearing aids as defined by the FCC in 47 CFR Section68.316. Use only handsets or other acoustic devices with this equipment that are compliant with thehearing aid compatibility requirements of FCC Part 68.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids arenot adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optionalheadset accessory or the speakerphone option (if applicable) when using this phone. Consult youraudiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequateshielding to RF energy commonly emitted by digital devices.Compliance with TIA-1083 standard:TCompatible withHearing Aid T-CoilTIA-1083Telephone handsets identified withthis logo have reduced noise andinterference when used with T-Coilequipped hearing aids and cochlearimplants.7Important Information
Responsible PartyPanasonic Corporation of North AmericaTwo Riverfront Plaza, Newark, NJ 07102-5490Technical SupportPanasonic Corporation of North AmericaTwo Riverfront Plaza, Newark, NJ 07102-5490Telephone: 1 (800) 528-6747 Option 1For Users in CanadaIndustry Canada Notices and Other InformationThis product meets the applicable Innovation, Science and Economic Development Canada technicalspecifications.NoticeRThis device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject tothe following two conditions: (1) this device may not cause interference, and (2) this device mustaccept any interference, including interference that may cause undesired operation of the device.RThis Class B digital apparatus complies with Canadian ICES-003.CAUTIONAny changes or modifications not expressly approved by the party responsible for compliance could voidthe user’s authority to operate this product.Compliance with TIA-1083 standard:TCompatible withHearing Aid T-CoilTIA-1083Telephone handsets identified withthis logo have reduced noise andinterference when used with T-Coilequipped hearing aids and cochlearimplants.RF Exposure Warning:RThis product complies with IC radiation exposure limits set forth for an uncontrolled environment.RTo comply with IC RF exposure requirements, this product must be installed and operated 20 cm(8 inches) or more between the product and all person’s body.RThis product may not be collocated or operated in conjunction with any other antenna or transmitter.Privacy of communications may not be ensured when using this phone.8Important Information
For Best PerformanceEnvironmentRKeep the product away from heating appliances and devices that generate electrical noise, such asfluorescent lamps, motors and televisions. These noise sources can interfere with the performance ofthe product.RDo not place the product in rooms where the temperature is less than 0 °C (32 °F) or greater than40 °C (104 °F).RAllow 10 cm (3–15/16 in) clearance around the product for proper ventilation.RAvoid environments with excessive smoke, dust, moisture, mechanical vibration, shock, or directsunlight.RThe apparatus is designed to be installed and operated under controlled conditions of ambienttemperature and a relative humidity.Routine CareRUnplug the AC adaptor from the AC outlet and disconnect the Ethernet cable before cleaning.RWipe the product with a soft cloth.RDo not clean the product with abrasive powder or with chemical agents such as benzine or thinner.RDo not use liquid cleaners or aerosol cleaners.Touch DisplayRTouch the display only with the end of your finger. Do not touch the display with sharp objects, such asa pen or your fingernails.RUse only one finger. Touching the display with more than one finger can result in unexpected behavior.PlacementRDo not place heavy objects on top of the product.RCare should be taken so that objects do not fall onto, and liquids are not spilled into, the product.Optional EquipmentRA KX-HDV20 (20 Key Expansion Module) can be used with the product.RThe KX-HDV20 can be used only when the product receives power from the optional AC adaptor; itcannot be used when the product receives power via Power-over-Ethernet (PoE).RUp to 5 KX-HDV20 units can be connected to the product.To mount a second KX-HDV20 unit or more, mount each in turn, unattached to the main unit.9Important Information
Accessory InformationIncluded AccessoriesHandset: 1 Handset Cord: 1 Stand: 1Wall Mounting Adaptor: 1 Screws for wall mounting: 3*1 *1 The two large screws are for mounting the unit on the wall. The small screw is for attaching the wallmounting adaptor to the unit.Optional AccessoriesItem Model AC Adaptor Model No.*2AC Adaptor*1KX-HDV430NE/KX-HDV430RUKX-A424CE (PNLV6508)KX-HDV430X KX-A424X (PNLV6508)/KX-A424AL (PNLV6508)/KX-A424BR (PNLV6508)/KX-A424CE (PNLV6508)/KX-A424E (PNLV6508)/KX-A424AG (PNLV6508)/KX-A424TW (PNLV6508)KX-HDV430SX KX-A424SX (PNLV6508)KX-HDV430/KX-HDV430CKX-A424 (PNLV6508)*1 This unit complies with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available onyour network, this unit can receive the necessary power from the network through the Ethernet cable.In this case, no AC adaptor is needed. However, if PoE is not available or if you will use a KX-HDV20(20 Key Expansion Module), you will need to connect an AC adaptor to the unit.*2 To order an optional AC adaptor, please order using the "KX-A424xx" model number.For details about which AC adaptor model number you should order, consult your dealer.Item Model 20 Key Expansion ModuleModel No.20 Key Expansion Module KX-HDV430NE KX-HDV20NEKX-HDV430RU KX-HDV20RUKX-HDV430X KX-HDV20XKX-HDV430/KX-HDV430CKX-HDV2010Before Operating the Telephones
KX-HDV20 Included AccessoriesStand: 1 Connection cable: 1 Wall mount adaptor forKX-HDV20: 1Screws for wall mounting: 3*1Screw for attaching theKX-HDV20 to the unit: 1  *1 The two large screws are for mounting the unit on the wall. The small screw is for attaching the wallmounting adaptor to the unit.NoteFor users in the United States onlyTo order accessories, call toll-free 1-800-332-5368.11Before Operating the Telephones
Location of ControlsKX-HDV430NEMJK LI PO QB EA C D FGHN12Before Operating the Telephones
KX-HDV430X/KX-HDV430SXMJK LI PO QB EA C FGHND13Before Operating the Telephones
KX-HDV430RUMJK LI PO QB EA C FGHND14Before Operating the Telephones
KX-HDV430MJK LI PO QB EA C D FGHN15Before Operating the Telephones
KX-HDV430CMJK LI PO QB EA C D FGHN16Before Operating the Telephones
KX-HDV20NE/KX-HDV20X/KX-HDV20RU/KX-HDV20TSR/MENUDisplay the menu. The contents of the menu differ depending on the settings and mode.For details about the settings displayed in the menu, see  “Settings Displayed in the Menu”,Page 84.Touch displayFor details about the display, see  “Display”, Page 19./HOMEReturn to the Home screen.Depending on the mode, the screen you return to and other operations differ. Pressing this key instandby mode displays function keys 1 to 4.CameraUsed for video communication. The other party can view the video feed from your camera if theyhave a compatible device. You can tilt the camera’s angle by turning the wheel on the back of thecamera. For details about the camera, see  “Adjusting the Camera Angle”, Page 75.Ringer/Message Waiting/Missed Call IndicatorThe lamp flashes when you are receiving a call, or when you have an unread message or missedcall notification./CANCELUsed to cancel the selected item.Handset HookKeeps the handset stable when the unit is mounted on a wall. For details, see  “Hooking theHandset”, Page 81./MESSAGEUsed to access your voice mailbox.17Before Operating the Telephones
/ /REDIALUsed to redial the last dialed number./HEADSETUsed for performing headset operations./MUTE/AUTO ANSUsed to receive an incoming call in hands-free mode or mute the microphone/handset during aconversation./VOLUsed to adjust the ringer/receiver volume./ /HOLDDuring talking, used to place a call on Hold. In standby mode, used to retrieve a call on hold if thereis one.MicrophoneUsed for hands-free conversation./SP-PHONEUsed for performing hands-free operations./ /TRANSFERUsed to transfer a call to another party./CONFUsed to establish a multiple-party conversation.Self-labeling LCDFor details about the self-labeling LCD, see  “KX-HDV20 Self-labeling LCD”, Page 23.DSS Keys [01–20]*1Used to perform the assigned function. When a key is assigned as a Line key, it can be used toconfirm the status of the line. The key name that you assigned is displayed on the KX-HDV20’sself-labeling LCD. For details about changing the DSS keys, see  “Changing the Function Keys(Program Keys and DSS Keys)”, Page 66.DSS Page Key*1Used to switch the page of DSS keys displayed on the KX-HDV20 self-labeling LCD. There are twopages of 20 DSS keys.*1 These keys can be used when you connect a KX-HDV20 to the unit."DSS" stands for "Direct Station Selection".18Before Operating the Telephones
The Display and IconsDisplay[Example]Status barDisplays the number and name of the telephone line, status icons, communication method icons, themute icon, and the time.On the settings screens, the screen title is displayed.Tapping this area has no effects.If 4 or more icons are displayed, the status bar will alternate between 2 display patterns.Operation areaDisplays the screens for all functions. Tapping here operates the telephone.The touch display responds only to tap operations.The icons for the top screen change depending on the phone’s status.Icons displayed in the status barSuffix Meaning(none)/C NE/RU/SX/XHandset in useHeadset in useUsing speakerphone   Off-hook monitor   Training modeFwd enabledDND enabledAuto answer enabledMute19Before Operating the Telephones
Suffix Meaning(none)/C NE/RU/SX/XRinger offCall on holdCall on hold in a Call Park zoneConference holdECO mode enabledReceiving an incoming callNetwork errorBluetooth® connection establishedBluetooth connection not establishedOperation icons displayed in the operation areaIcon MeaningNew message (Top menu screen)Missed call (Top menu screen)Phonebook lock (Top menu screen)BackPersonal PhonebookShared PhonebookAdd contactEnter delete modeExecute deleteEnter edit modeSelect all itemsSaveCancelScroll upScroll downScroll left (general screens)Pan the Camera left (Network Camera viewer)20Before Operating the Telephones
Icon MeaningScroll right (general screens)Pan the Camera right (Network Camera viewer)Tilt the Network Camera up (Network Camera viewer)Tilt the Network Camera down (Network Camera viewer)Move the cursor leftMove the cursor rightBackspacePause,  Selected,  UnselectedSearchCategoryMissed callsIncoming callsOutgoing callsNetwork Camera alarmNew missed callConfirmed missed callNumber of unchecked messages/notificationsUnchecked message/notificationChecked message/notificationCall ForwardingDo Not DisturbAnonymous callAnonymous call rejectionChange a message between read and unreadGo on-hookMuteRinger off21Before Operating the Telephones
Icon MeaningMove to the camera’s home position (Network Camera viewer)Zoom in (Network Camera viewer, Communication Camera)Zoom out (Network Camera viewer, Communication Camera)Paging (Network Camera viewer)Switch the screen mode (during a video call)Pause sending your video feed (during a video call)Resume sending your video feed (during a video call)Display the function keys (during a video call)Rotate the image 90 degrees (Visual Voice Mail)Unlock a door (Communication Camera)Voice call (Communication Camera) /  Increase a setting’s value /  Decrease a setting’s valueCharacter input iconsSuffix Meaning(none)/C NE/RU/SX/XABCLatin character entry mode0 - 9Numeric character entry modeSpecial character (Extended 1) entry modeSpecial character (Extended 2) entry modeGreek character entry modeCyrillic character entry modeNoteRExample images of the display in this manual are samples only, and the actual screen on your phonemay vary in color and/or appearance.RDescriptions of icons displayed with text are not included.22Before Operating the Telephones
KX-HDV20 Self-labeling LCD[Example]KX-HDV20 (Optional model)*1020019018016015014013012011010008007006005004003002001ABC*1 Up to 40 keys (20 keys ´ 2 pages) can be registered.PictographsPictograph Meaning Pictograph Meaning(Number) No function is assigned. PhonebookOne Touch Dial Call HistoryLine Simultaneous RingLine Status Wrap UpBLF Directed Call PickupACD (Login/Logout) Call ForwardHoteling/Hospitality TransferConference Blind TransferParkPark RetrieveNetwork Camera ApplicationFunction Label Name23Before Operating the Telephones
Page InformationIndication MeaningDisplaying page 1Displaying page 2NoteRImages of the display in this manual are samples only. The actual screen on your phone may vary incolor and/or appearance.24Before Operating the Telephones
Main MenuThe following menu items are displayed in standby mode.FunctionDisplays the function keys.See  “Changing the Function Keys (Program Keys and DSS Keys)”, Page 66.Voice MessageUsed to access your voice mailbox.See  “Listening to Voice Mail Messages”, Page 44.FWD/DND*1Sets the Call Forwarding or Do Not Disturb features.See  “Call Forwarding/Do Not Disturb”, Page 44.Paging*1Makes a Multicast Voice Paging call.See  “Making a Multicast Voice Paging call”, Page 34.Call HistoryUsed to display the call log.See  “Incoming/Outgoing Call Log”, Page 26.PhonebookUsed to access the Personal or Shared Phonebook.See  “Using the Phonebook”, Page 46.Line StatusUsed to display the status of each line on the LCD.See  “Checking the Line Status”, Page 54.Basic SettingsUsed to access the basic settings menu.See  “Changing the Basic Settings”, Page 70.System SettingsUsed to access the system settings menu.See  “Changing the System Settings”, Page 71.Advanced SettingsUsed to access the advanced settings menu.See  “Changing the Advanced Settings”, Page 71.Network CameraUsed to access the Network Camera feature.See  “Network Camera”, Page 56.Comm. CameraUsed to access the Communication Camera feature.See  “Communication Camera”, Page 63.Call Center/Call Centre*1Used to access the Call Center feature.25Before Operating the Telephones
Presence*1Used to access the Presence feature.Application*1Used to access the Application feature.*1 This item is displayed only when the feature is enabled. Contact your administrator for furtherinformation.Adjusting the VolumeAdjusting the Receiver/Speaker/Headset Volume1. Press [k]/[j] volume key: Adjust the volume during a conversation.NoteRBoth receiver volume and headset volume are adjusted in training mode. See “Training Mode”,Page 36.Adjusting the Ringer Volume or Turning the Ringer Off[In standby mode]1. Press [k]/[j] volume key: Adjust the ringer volume.2. Tap "OK".NoteRFor details about setting the ringer pattern, see  “Incoming Option”, Page 85.Adjusting the Ringer Volume or Turning the Ringer Off while RingingWhile receiving a call, do the following to adjust the ringer volume or turn the ringer off:NoteRIf you attach a headset while receiving an incoming call, ringing will be heard from the speaker.To adjust the ringer volume1. Press [k]/[j] volume key: Adjust the ringer volume.NoteRThe adjusted volume level will also be used for subsequent calls.RThe volume can also be adjusted in the pop-up window.To turn the ringer off1. Tap  .Incoming/Outgoing Call LogDisplaying the Incoming/Outgoing Call Log[In standby mode]1. Tap   /   a "Call History"2. Missed Call Log: Tap  .Incoming Call Log: Tap  .26Before Operating the Telephones
Outgoing Call Log: Tap  .Making a call using the Incoming/Outgoing Call LogSee  “Using the Incoming/Outgoing Call Log”, Page 32.Storing an item using the Incoming/Outgoing Call LogSee  “Storing an Item Using the Incoming or Outgoing Call Log”, Page 48.Deleting Items in the Incoming/Outgoing Call Log[When the Incoming or Outgoing Call Log is displayed]1. Tap  .2. Tap   /   : Tap the check boxes of the items you want to delete.3. Tap  . a "OK"NoteRYou can select all items in the list by tapping  .Setting the PasswordThe telephone password is not set by default. You must register a password (4 digits) before use. Youcannot use the following features without setting a password:RPhonebook lock (See  “Locking the Phonebook”, Page 52).NoteRTo avoid unauthorized access to this product:– Set a password that is random and cannot be easily guessed.– Change the password regularly.RMake a note of the password so that you will not forget it.To set[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Other Option"3. Tap "Change Password".4. Enter a new password (4 digits [0–9]).*1 a "OK"5. Verify the password by entering it again as in step 4.*1 If a password is already set, you will need to enter the old password first.Selecting the Display LanguageYou can select the language displayed on your LCD.[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Display Option"3. Tap   /   a "Language"27Before Operating the Telephones
4. Tap   /   : Select a language. a "OK"RFor a list of the languages that can be selected, see  “Display Option”, Page 87.Entering CharactersYou can enter characters and digits using the dialing keys.You can select one of the character modes by tapping the desired character mode while entering a name.For available characters, see  “Character Mode Table”, Page 82.To change the character mode while editing a name in the phonebook, tap the desired character mode.Model No. Character ModeKX-HDV430NE, KX-HDV430X, KX-HDV430SX  (Latin)   (Numeric)   (Greek)   (Extended 1)   (Extended 2)KX-HDV430RU  (Cyrillic)   (Numeric)   (Latin)   (Extended 1)   (Extended 2)KX-HDV430, KX-HDV430C  (Latin)   (Numeric)   (Extended 1)Example: To enter "Anne" in Latin Mode.2 a   a * a 6 a 6 a   a 6 a 6 a   a 3 a 3RTo switch between uppercase and lowercase, press *.RTo enter a character located on the same dialing key as the previous character, move the cursor bytapping  , then enter the desired character.RIf you enter a different character by mistake, tap   or   to highlight the character, tap   to deleteit, then enter the correct character.RTo clear an entire line, tap "Delete".28Before Operating the Telephones
Bluetooth HeadsetBefore using a Bluetooth headset, you need to register it to the unit.Registering a Bluetooth headsetSet the headset to pairing mode by following the instructions in the headset’s documentation.1. Tap   /   a "Basic Settings"2. Tap   /   a "Bluetooth Headset"3. Tap "Add New Device".4. Enter the PIN.*1 a "OK"*1 For more information regarding the PIN, see the documentation for your headset.Deregistering a Bluetooth headset1. Tap   /   a "Basic Settings"2. Tap   /   a "Bluetooth Headset"3. Tap "Registration". a "Yes"Connecting a Bluetooth headset1. Tap   /   a "Basic Settings"2. Tap   /   a "Bluetooth Headset"3. Tap "Connection". a "On" a "OK"Disconnecting a Bluetooth headset1. Tap   /   a "Basic Settings"2. Tap   /   a "Bluetooth Headset"3. Tap "Connection". a "Off" a "OK"NoteRDuring a conversation using a Bluetooth headset, the receiver volume can be adjusted using thevolume key on either the headset or the main unit.RThe connection status can be viewed on the status bar.RSignals are transmitted between the unit and the Bluetooth headset using radio waves. For maximumdistance and noise free operation, it is recommended that the unit be situated away from electricalappliances such as faxes, radios, personal computers, and microwaves.RPrivacy of communications may not be ensured when using the unit.Basic OperationGoing off-hookIn this manual, when you see the phrase "off-hook", you can do any of the following:RLift the corded handset off its cradle.RPress  /[SP-PHONE] while the corded handset is on its cradle. This enables hands-free mode.RPress  /[HEADSET] when using a headset.RTap the corresponding function key to select a line.*1*1 When a function key is assigned as a Line key or Line Status key, this feature is available.29Before Operating the Telephones
Going on-hookIn this manual, when you see the phrase "on-hook", you can do any of the following:RReplace the corded handset on its cradle.RPress  /[SP-PHONE] when you are in hands-free mode.RPress  /[HEADSET] when using a headset.RPress  /[CANCEL].RTap "Off".30Before Operating the Telephones
Making CallsRYou can select whether to make a voice call or a video call. If you make a call by going off-hook, thetype of call that is established depends on the "Call Mode" setting (Page 88).RYou can confirm that the number was dialed correctly before calling (Predialing) by entering thenumber, then going off-hook.RIf an outside call is received from a phone number stored in the phonebook, the number and name ofthe caller will be displayed in the call log.RTo cancel dialing, press  /[CANCEL].RTo insert a 3 second pause between phone numbers, tap "Pause".*1It is useful when you want to operate voice mail service without listening to pre-recordedannouncement, for example. Repeat as needed to create longer pauses.RThe "+" symbol (international dialing code) can be entered by pressing and holding the "B" key.*1 This icon is displayed only when configured on the telephone. Contact your administrator for furtherinformation.Basic CallingCalling by Dialing[In standby mode]1. Go off-hook.2. Dial the outside party’s number.3. Tap "Voice Call" to make a voice call.Tap "Video Call" to make a video call.4. Go on-hook to end the call.NoteRYou can use a specific line by pressing a function key assigned to a line (see  “Changing the FunctionKeys (Program Keys and DSS Keys)”, Page 66) or by using the Line Status screen (see  “Checkingthe Line Status”, Page 54).RTo dial a new number without going on-hook, follow the procedure below.[During a Conversation]1. Press  /[MENU].2. Tap "Flash"/"Recall".Predialing[In standby mode]1. Dial while still on-hook.2. Do one of the following:RGo off-hook.*1RTap "Voice Call" to make a voice call.RTap "Video Call" to make a video call.*1 The type of call that is established depends on the "Call Mode" setting.31Making Calls
Easy DialingMaking a call using the redial listThe last phone number dialed is stored in the redial list (32 digits max.).[In standby mode]1. Press  / /[REDIAL].2. Go off-hook.NoteRThe type of call (voice or video) is the same as the previous outgoing call.RIf this procedure is performed during a conversation, the conversation will end, and then redialing isperformed.Hot Key DialingYou can assign a phone number to each number key and then access the desired phone number bysimply pressing and holding the assigned number key.1. Press and hold the dialing key (0–9) assigned as a Hot Key for more than 1 second.2. Do one of the following:RGo off-hook.*1RTap "Phone Number".– Tap "Voice Call" to make a voice call.– Tap "Video Call" to make a video call.*1 The type of call that is established depends on the "Call Mode" setting.NoteRWhile the Hot Key’s information is displayed, you can tap   or   to select another Hot Key number.RIf Hot Key dialing is set to "Auto", a Hot Key number can also be dialed by pressing and holding theassigned dialing key for a specified number of seconds. For details, see  “Selecting the Type of HotKey Dialing”, Page 66.RFor details about assigning Hot Keys, see  “Assigning Hot Keys From Phonebook”, Page 65.Using the Hot LineIf your administrator has configured this function, you can make a call to a registered phone numberautomatically. Contact your administrator for further information.[In standby mode]1. Go off-hook.Using the Incoming/Outgoing Call LogUsing the Incoming Call Log[In standby mode]1. Tap   /   a "Call History"2. Missed Call Log: Tap  .Incoming Call Log: Tap  .3. Tap   /   : Select an incoming call log.32Making Calls
4. Do one of the following:RGo off-hook.*1RTap "Voice Call" to make a voice call.RTap "Video Call" to make a video call.*1 The type of call that is established depends on the "Call Mode" setting.Using the Outgoing Call Log[In standby mode]1. Tap   /   a "Call History"2. Tap  .3. Tap   /   : Select an outgoing call log.4. Do one of the following:RGo off-hook.*1RTap "Voice Call" to make a voice call.RTap "Video Call" to make a video call.*1 The type of call that is established depends on the "Call Mode" setting.Using the PhonebookUsing the Personal Phonebook[In standby mode]1. Tap   /   a "Phonebook"2. Search for the desired item.*13. Tap   /   : Select the desired item.4. Select the desired phone number.5. Do one of the following:RGo off-hook.*2RTap "Phone Number".– Tap "Voice Call" to make a voice call.– Tap "Video Call" to make a video call.*1 For details, see  “Searching for an Item in the Personal Phonebook”, Page 51.*2 The type of call that is established depends on the "Call Mode" setting.NoteRIf the Personal Phonebook is not permitted, this feature cannot be used. Contact your administrator forfurther information.Using the Shared Phonebook[In standby mode]1. Tap   /   a "Phonebook"2. If "Phonebook" is displayed as the title, tap  .*13. Search for the desired item.*24. Tap   /   : Select the desired item.5. Select the desired phone number.6. Do one of the following:RGo off-hook.*3RTap "Phone Number".– Tap "Voice Call" to make a voice call.– Tap "Video Call" to make a video call.33Making Calls
*1 If only Shared Phonebook is permitted, this step is skipped.*2 For details, see  “Searching for an Item in the Shared Phonebook”, Page 53.*3 The type of call that is established depends on the "Call Mode" setting.NoteRIf the Shared Phonebook is not permitted, this feature cannot be used. Contact your administrator forfurther information.Making a Multicast Voice Paging callWhen you make a paging call, the voice will be heard through the speaker phone of the other telephones.[In standby mode]1. Tap   /   a "Paging"*12. Select a desired channel group.*23. Go off-hook, or tap "Call".*1 Paging is available only when the feature is enabled. Contact your administrator for furtherinformation.*2 If there is only 1 channel group, paging will start immediately.34Making Calls
Receiving CallsRIf you receive an incoming video call, you can select whether to receive that call as a video call. If yougo off-hook, the type of call that is established depends on the "Call Mode" setting (Page 88).RYou can select the ringer for each type of incoming call. See  “Incoming Option”, Page 85.RYou can also use Auto Answer to answer a call. In standby mode, press  /[MUTE/AUTO ANS] totoggle Auto Answer on or off. See  “Answer Option”, Page 86.RThe volume of the ringer can be adjusted, or turned off. See  “Adjusting the Ringer Volume or Turningthe Ringer Off”, Page 26.RIf you attach a headset while receiving an incoming call, ringing will be heard from the speaker.Depending on the headset, ringing may be heard through the headset.RUp to 24 calls can be received at the same time. The 25th caller will hear a busy tone.Caller IDIf an outside call that contains Caller ID information (a caller’s name and telephone number) is received,this information will be logged in the Incoming Call Log and displayed on the LCD.If a call from a number matching a number entered in the phonebook is received, the name registered inthe phonebook for that number will be displayed along with the number.If caller information is sent by the phone system and there is also information stored in the phonebook forthe same number, the information stored in the phonebook will be displayed.Answering CallsTo answer an incoming call1. Do one of the following:RGo off-hook.*1RTap "Voice Call" to make a voice call.RTap "Video Call" to make a video call.*2*1 When the handset is already off-hook, press and release the hook switch. The type of call that isestablished depends on the "Call Mode" setting.*2 This option is available if the incoming call is a video call.NoteRWhen a call is received while another call is on hold, pressing and releasing the hook switch willanswer the call.To answer an incoming call on a specific line when receiving multiple incoming calls[While receiving a call]1. Tap "Line".2. Tap   /   : Select an incoming call.To reject an incoming call1. While an incoming call is ringing, tap "Reject".2. The call will be rejected, and the telephone will return to standby mode.NoteRCalls from specific numbers can be automatically rejected. For details, see  “Incoming call barring(Caller ID service users only)”, Page 69.35Receiving Calls
Hands-free ModeIn hands-free mode, you can talk and hear the other party in a conversation without using the handset.This mode is useful for performing other tasks during a conversation, such as writing.Enabling hands-free modeIf you press  /[SP-PHONE] in standby mode, you can enable hands-free mode.During a conversation using a headset, you can enable hands-free mode by pressing  /[SP-PHONE].Canceling hands-free modeYou can cancel hands-free mode in one of the following ways:RDuring a conversation in hands-free mode, go off-hook.RWhile you are talking in hands-free mode and a headset is attached to the unit, press  /[HEADSET] tocontinue the conversation using the headset.Training ModeIn training mode, you can hear the other party in a conversation from both a headset and the handset.This mode is useful for training an operator. While the operator talks to the other party on the headset, atrainer also can listen to the other party on the handset and teach the operator how to respond to thecaller.Starting training mode[During a conversation using a headset]1. Go off-hook by lifting the handset off its cradle.2. Press  /[HEADSET] to start training mode.Ending training mode1. Replace the handset on its cradle.The conversation will continue using the headset.36Receiving Calls
During a ConversationVideo Call Screen: Tap the screen.: After a certain amount of time.Normally, the video feed is displayed in full screen. If you tap the screen, the status bar and operationarea are displayed. After a certain amount of time, the display returns to full screen. (Tap the screenagain to show the status bar and operation area.)Video Call OptionsDuring a video call, you can switch the screen mode and pause/resume sending your video feed.Switching the screen mode[During a video call]1. Tap the screen.2. Tap  .The screen mode cycles through normal mode (PiP off) a normal mode (PiP on) a split mode.37During a Conversation
[Example]Normal mode (PiP off) Normal mode (PiP on)A AB          Split modeAB          : Tap the screen a Tap  .The other party’s video feedYour video feedIn normal mode, you can toggle the display of your video feed (Picture-in-Picture).Turning PiP on and off[During a video call]1. Press  /[MENU].2. Tap "PiP".3. Tap "On" or "Off". a "OK"Pausing and resuming sending your video feedTo pause sending your video feed[While sending your video feed]1. Tap the screen.2. Tap  . is displayed on your video feed, and sending of your video feed is stopped.To resume sending your video feed[While your video feed is paused (  is displayed)]1. Tap the screen.2. Tap  .Your feed will be displayed, and sending of your feed will resume.38During a Conversation
Switching the call type during a conversationTo switch from a voice call to a video call[During a voice call]1. Tap "Video Call".To switch from a video call to a voice call[During a video call]1. Press  /[MENU].2. Tap "Voice Call".Adjusting the Quality of the PictureYou can adjust the quality of your video feed in standby mode or during a video call.[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Video Options"3. Tap   /   a "Camera Settings"4. Tap the item you want to adjust.5. Tap   /   : Change the value of the item. a "OK"6. Tap "Save".[During a video call]1. Press  /[MENU].2. Tap "Picture Quality".3. Tap the item you want to adjust.4. Tap   /   : Change the value of the item. a "OK"5. Tap "Save".NoteRYou can adjust the following values:Brightness Default: 3Saturation Default: 3Contrast Default: 2Sharpness Default: 3Anti-flicker Default: 50HzRYou can reset the values to their defaults by tapping "Reset".Transferring a Call (Call Transfer)You can transfer a call to another destination (extension or outside party).NoteROperation for this feature may differ depending on the telephone’s configuration. If the followingprocedure does not work, contact your administrator for further information.To transfer1. Press  / /[TRANSFER] during a conversation.39During a Conversation
2. Dial the party you want to transfer to.*1 a Tap "Voice Call" to make a voice call. Tap "Video Call" to make a video call.3. Wait until the other party answers to announce the transfer.4. Go on-hook.*1 You can also select a phone number from the call history or the phonebook.NoteRTo return to the call before the transfer destination answers, press  /[CANCEL].To do a blind transfer1. Tap "Blind"*1 during a conversation.2. Dial the party you want to transfer to.*2 a Tap "Voice Call" to make a voice call. Tap "Video Call" to make a video call.*1 If blind transfers are not permitted, this icon is not displayed. Contact your administrator for furtherinformation.*2 You can also select a phone number from the call history or the phonebook.Holding a CallYou can put a call on hold by holding the call at your extension.NoteROperation for this feature may differ depending on the telephone’s configuration. If the followingprocedure does not work, contact your administrator for further information.HoldingTo hold the current call1. Press  / /[HOLD].NoteRWhen a function key is assigned as a Line key, if you press a Line key other than the one for thecurrent call, the call is put on hold or is disconnected depending on the Automatic Call Hold settings.For details, contact your phone system dealer/service provider.To retrieve a call on hold at your line[When one line is on hold]1. Press  / /[HOLD].[When two or more lines are on hold]1. Press  / /[HOLD].2. Tap   /   : Select a line on hold.NoteRWhen a call is received while another call is on hold, pressing and releasing the hook switch willanswer the call.RIf a function key is assigned as a Line key, and a call is on hold on that line, you can retrieve the call onhold by following the step below.1. Press the corresponding function key.Holding in a System Parking Zone (Call Park)You can use this feature as a transferring feature.40During a Conversation
When Call Park is permitted, the "Park" icon is displayed. However, the Call Park feature number mustbe set beforehand. Also, depending on your phone system, you may need to enter a parking zonenumber to retrieve a parked call. The feature depends on your phone system. Contact your administratorfor further information.To set1. Press  /[MENU] during a conversation.2. Tap "Park".To retrieve (Call Park Retrieve)[In standby mode]1. Enter the Call Park Retrieve feature number.2. Go off-hook.NoteRDepending on the telephone system,   may be displayed in the status bar. In this case, you canretrieve the call by pressing  /[MENU] and then tapping "Park". However, to retrieve a parked callusing the icon, the Call Park Retrieve feature number must be set beforehand. Contact youradministrator for further information.Talking to Two Parties Alternately (Call Splitting)When talking to one party while the other party is on hold, you can swap the calls back and forth(alternately).To alternate between the parties leaving one party on hold temporarily1. Press  / /[HOLD] during a conversation.2. Dial the other party’s extension number.Tap "Voice Call" to make a voice call.Tap "Video Call" to make a video call.3. Talk to the other party.4. During a voice call: Tap "Line Status".During a video call: Press  /[MENU]. a Tap "Line Status".5. Tap   /   : Select the original party.6. Talk to the party.Three-party ConferenceDuring a conversation, you can add an additional party to your call and establish a conference call.NoteRYour phone system may support advanced conference features, such as conference calls with four ormore parties. In this case, the procedures for handling a conference call may be different from thoseexplained in this section. For details, contact your phone system dealer/service provider.Making a Conference Call1. Press  /[CONF] during a conversation.2. Dial the party you want to transfer to.*1 a Tap "Voice Call" to make a voice call. Tap "Video Call" to make a video call.3. Press  /[CONF] after the other party has answered.*1 You can also select a phone number from the call history or the phonebook.41During a Conversation
NoteRWhen you make a video conference call, images of the other two parties are displayed at the top of thescreen.Removing a Party from the ConferenceDuring a conference, you can remove other parties from the conference. However, this operation isavailable only during conference calls you initiate.1. During a conference call, press  / /[HOLD].2. Press  / /[HOLD] again to show the conference parties on hold.3. Tap   /   : Select the party to remove.4. Talk to the party and go on-hook to end the call.5. Press  / /[HOLD].Ending a Conference CallTo end the conference call, go on-hook.MuteYou can disable the microphone or the handset to consult privately with others in the room while listeningto the other party on the phone through the speaker or the handset.To set/cancel1. Press  /[MUTE/AUTO ANS].NoteRWhen the   icon is displayed in the status bar, Mute is on.RDuring Mute, even if you switch from/to speakerphone, Mute will continue.RDuring Mute, even if you connect/disconnect a headset, Mute will continue.Call WaitingDuring a conversation, if a second call arrives, you will hear a call waiting tone. You can answer thesecond call by disconnecting or holding the current call.This is an optional telephone company service. You can receive a call waiting tone and the caller’sinformation. For details, contact your phone system dealer/service provider.To disconnect the current call and then talk to the new party1. Go on-hook.2. Go off-hook.To hold the current call and then talk to the new party1. Tap "Voice Call" to make a voice call.Tap "Video Call" to make a video call.Tap "Camera" to make a voice call with Communication Camera.Off-hook MonitorDuring a two-party conversation with the corded handset, you can allow other people to listen to theconversation through the speaker while you continue the conversation using the corded handset.42During a Conversation
To start/To cancel1. Press  /[SP-PHONE] during a conversation.NoteRWhen off-hook monitor is active, replacing the corded handset to its cradle enables hands-free mode.43During a Conversation
Call Forwarding/Do Not DisturbYou can have incoming calls automatically forwarded to another destination. You can also have incomingcalls rejected (Do Not Disturb).To access the FWD/DND settings[In standby mode]1. Tap   /   a "FWD/DND"2. If the unit has multiple lines, tap   /   to select the desired line.3. Tap   /   : Select the type of FWD or DND setting to apply.The settings are as follows:RDND: Enable Do Not Disturb(All incoming calls are automatically rejected.)RFwd(All): Enable Forward All Calls(All incoming calls are forwarded.)RFwd(Busy): Enable Forward Busy(Incoming calls are forwarded only when your extension is in use.)RFwd(NA): Enable Forward No answer*1(An incoming call is forwarded if you do not answer the call within a certain amount of time.)4. (Fwd) Tap "On/Off": Select On or Off. a "Next" or "OK"(DND) Tap "On/Off": Select On or Off. a "OK"5. If a Forward setting is selected, enter a new forward phone number, or confirm and modify apreviously set forward phone number. a "OK"*1 Tap "Ring Count" to specify the number of rings before the call is forwarded.NoteRWhen Call Forwarding and/or Do Not Disturb is enabled,   /   and/or   /   appears inthe status bar in standby mode.RThis feature is only available when enabled. Contact your administrator for further information.Listening to Voice Mail MessagesWhen you receive a voice message,   is displayed, or the Message Waiting indicator flashes slowly.You can check your new messages by accessing your mailbox.[In standby mode]1. Press  /[MESSAGE] or tap "Voice Message".2. Tap   /   : Select the line on which   is displayed.Xsi Visual Voice MailWith the Voice Messaging service of Broadsoft-Xsi, you can receive detailed information aboutmessages from the Xsi server. The following operations are available:RDownload messagesRMark messages as read or unreadRDelete messagesFor details, contact your phone system dealer/service provider.44Before Leaving Your Desk
The following limitations apply:RVideo messages are not supported.RVoice message format: WAV only (MP3 is unavailable)RVoice message recording time: Maximum 5 minutes45Before Leaving Your Desk
Using the PhonebookThe KX-HDV430 has 2 types of phonebook.1. Personal PhonebookThis phonebook is stored in the telephone.2. Shared PhonebookIf your telephone company provides a shared phonebook service, you can use it. For details, contactyour phone system dealer/service provider.PersonalPhonebookSharedPhonebookStoring new items ü—Editing stored items ü—Deleting store items ü—Searching the phonebook by name ü üSearching the phonebook by category ü—Phone numbers for each item Up to 5 Up to 5*1Private Ring ü—Locking the phonebook ü—*1 This number depends on the service being used.46Using the Phonebook
Using the Personal PhonebookYou can store up to 500 items (5 phone numbers per item, max. 2500 phone numbers) in the telephonealong with names for easy access. You can also set unique ringer patterns for different categories toidentify incoming calls. All phonebook items are stored in alphabetical order. For security purposes, youcan lock the phonebook.RTo search for an item in the phonebook, see  “Searching for an Item in the Personal Phonebook”,Page 51.RTo refer to another phonebook that can contain more than 500 items via the network, see  “Using theShared Phonebook”, Page 53.NoteRWe recommend that backups are made of the phonebook data, in case the data becomesunrecoverable due to product malfunction.RYou can store information for a maximum of 500 contacts.RPhonebook data can be imported and exported. Contact your administrator for further information.A name can have up to 24 characters. A telephone number can have up to 32 digits.Private RingYou can organize entries in the phonebook into one of 9 Private Ring Categories. It is possible to set adifferent ringer pattern*1 for each category. When the displayed Caller ID*2 matches a phone number orname stored in the phonebook, the telephone rings according to the Private Ring Category settings.*1 For Ringer patterns, see  “Incoming Option”, Page 85.*2 For Caller ID information, see  “Caller ID”, Page 35.Storing an Item in the Personal PhonebookStoring a New Item[In standby mode]1. Tap   /   a "Phonebook"2. Tap  . a The number of remaining entries is displayed. a "OK"3. Tap "<Enter Name>".4. Enter a name (max. 24 characters). a "OK"5. Tap "<Enter Phone No>".6. Enter the phone number (max. 32 digits). a "OK"7. Repeat steps 5 and 6 to add additional phone number types.8. Tap "Category Off".9. Tap   /   : Select a category. a "OK"10.Tap   of the phone number you want to use as the entry’s default number.The color of the icon for the selected item changes to  .11.Tap  .NoteRSteps 8 and 9 can be omitted if you do not want to assign a category.RStep 10 can be omitted if you do not want to assign a default number. (The first number entered for anentry will automatically be assigned as the default number.)RThe valid digits are "0" through "9", "G", "B", "J", "P".RIf an item with the same name and number exists, the new information added will be merged with theexisting item.47Using the Phonebook
RTo enter characters, see  “Entering Characters”, Page 28.Storing an Item Using the DialingYou can dial a number first and then add it as a phonebook entry.To add a new entry:[In standby mode]1. Dial a number.2. Tap "Phonebook".3. Tap "Create New Item". a "OK"4. The number of remaining entries is displayed. a "OK"5. Tap "<Enter Name>".6. Enter a name (max. 24 characters). a "OK"7. Tap "Category Off".8. Tap   /   : Select a category. a "OK"9. Tap   of the phone number you want to use as the entry’s default number.The color of the icon for the selected item changes to  .10.Tap  .NoteRSteps 7 and 8 can be omitted if you do not want to assign a category.RStep 9 can be omitted if you do not want to assign a default number. (The first number entered for anentry will automatically be assigned as the default number.)RThe valid digits are "0" through "9", "G", "B", "J", "P".RIf an item with the same name and number exists, the new information added will be merged with theexisting item.RTo enter characters, see  “Entering Characters”, Page 28.To add the phone number to an existing entry:[In standby mode]1. Dial a number.2. Tap "Phonebook".3. Tap "Add Number". a "OK"4. Tap  .5. Enter the name or the first character(s) of the desired name. a "OK"6. Tap   /   : Select the desired name.7. Tap   of the phone number you want to use as the entry’s default number.The color of the icon for the selected item changes to  .8. Tap  .NoteRStep 7 can be omitted if you do not want to assign a default number. (The first number entered for anentry will automatically be assigned as the default number.)RThe valid digits are "0" through "9", "G", "B", "J", "P".RIf an item with the same name and number exists, the new information added will be merged with theexisting item.RTo enter characters, see  “Entering Characters”, Page 28.Storing an Item Using the Incoming or Outgoing Call LogYou can add a number listed in the Incoming or Outgoing Call Log to the Personal Phonebook.To add a new entry:48Using the Phonebook
[In standby mode]1. Display the Incoming or Outgoing Call Log. For details, see  “Incoming/Outgoing Call Log”, Page 26.2. Tap   /   : Select the desired item.3. Tap "Save Phonebook".4. Tap "Create New Item". a "OK"5. The number of remaining entries is displayed. a "OK"6. Tap "<Enter Name>".7. Enter a name (max. 24 characters). a "OK"8. Tap "Category Off".9. Tap   /   : Select a category. a "OK"10.Tap   of the phone number you want to use as the entry’s default number.The color of the icon for the selected item changes to  .11.Tap  .NoteRSteps 8 and 9 can be omitted if you do not want to assign a category.RStep 10 can be omitted if you do not want to assign a default number. (The first number entered for anentry will automatically be assigned as the default number.)RThe valid digits are "0" through "9", "G", "B", "J", "P".RIf an item with the same name and number exists, the new information added will be merged with theexisting item.RTo enter characters, see  “Entering Characters”, Page 28.To add the phone number to an existing entry:[In standby mode]1. Display the Incoming or Outgoing Call Log. For details, see  “Incoming/Outgoing Call Log”, Page 26.2. Tap   /   : Select the desired item.3. Tap "Save Phonebook".4. Tap "Add Number". a "OK"5. Tap  .6. Enter the name or the first character(s) of the desired name. a "OK"7. Tap   /   : Select the desired name.8. Tap   of the phone number you want to use as the entry’s default number.The color of the icon for the selected item changes to  .9. Tap  .NoteRStep 8 can be omitted if you do not want to assign a default number. (The first number entered for anentry will automatically be assigned as the default number.)RThe valid digits are "0" through "9", "G", "B", "J", "P".RIf an item with the same name and number exists, the new information added will be merged with theexisting item.RTo enter characters, see  “Entering Characters”, Page 28.Editing a stored item in the Personal PhonebookEditing a Stored Item[In standby mode]1. Tap   /   a "Phonebook"49Using the Phonebook
2. Tap  .3. Enter the name or the first character(s) of the desired name. a "OK"4. Tap   /   : Select the desired name.5. Tap  .*16. Tap the desired name, phone number, category or default telephone number.7. Edit the data as necessary.8. Repeat steps 5 to 7 and edit the items you want to change.9. Tap  .*1 If this icon is not displayed, you are currently viewing the Shared Phonebook. You must be viewingthe Personal Phonebook to edit items. Contact your administrator for further information.NoteRTo change a character or digit, tap   or   to highlight it, tap   to delete it, and then enter the newcharacter or digit.RTo clear an entire line, tap "Delete".RTo move the cursor to the left or right, tap   or   respectively.RFor details about entering characters, see  “Entering Characters”, Page 28.Editing Category NamesYou can edit the names of the categories in the phonebook.[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Display Option"3. Tap   /   a "Category Name"4. Tap   /   : Select the desired category number (1–9).5. Enter a name for the category (max. 13 characters). a "OK"6. Repeat steps 4 and 5 for each category name to edit.NoteFor details about entering characters, see  “Entering Characters”, Page 28.Deleting a Stored Item in the Personal PhonebookDeleting a Stored Item[In standby mode]1. Tap   /   a "Phonebook"2. Tap  .3. Enter the name or the first character(s) of the desired name. a "OK"4. Tap   /   : Select the desired name.5. Tap  .*16. Tap   /   : Tap the check boxes of the items you want to delete.*27. Tap   a "OK"*1 If this icon is not displayed, you are currently viewing the Shared Phonebook. You must be viewingthe Personal Phonebook to edit items. Contact your administrator for further information.*2 You can select all items in the list by tapping  .50Using the Phonebook
Searching for an Item in the Personal PhonebookYou can search for an item in the phonebook by following the steps below.Searching by NameYou can also search for an item in the phonebook by entering a name:[In standby mode]1. Tap   /   a "Phonebook"2. Tap  .3. Enter the name or the first character(s) of the desired name. a "OK"4. Tap   /   : Select the desired name.5. Select the desired phone number.6. To make a call, do one of the following:RGo off-hook.*1RTap "Voice Call" to make a voice call.RTap "Video Call" to make a video call.*1 The type of call that is established depends on the "Call Mode" setting.Searching by CategoryIf items in the phonebook have been assigned categories, you can search by category.[In standby mode]1. Tap   /   a "Phonebook"2. Tap  .3. Tap   /   : Select a category. a "OK"4. Tap  .5. Enter the name or the first character(s) of the desired name. a "OK"6. Tap   /   : Select the desired name.7. Select the desired phone number.8. To make a call, do one of the following:RGo off-hook.*1RTap "Voice Call" to make a voice call.RTap "Video Call" to make a video call.*1 The type of call that is established depends on the "Call Mode" setting.Searching by pressing Dial KeysYou can also search for an item in the phonebook by pressing multiple dial keys when the phonebook listis displayed:[When the phonebook is displayed]1. Press the dial keys to enter the first character(s) of the desired name in accordance with the charactertables.*1*1 For details about the characters assigned to the dial keys, see the following table.Suffix NE/X/SX/C/(none) NE/X/SX RUKeys ABC (Latin) ΑΒΓ (Greek) АБВ (Cyrillic)1B®G®1B®G®1 А®Б®В®B®G®12A®B®C®2 Α®Β®Γ®2 Г®Д®Е®Ё®2®A®B®C®251Using the Phonebook
Suffix NE/X/SX/C/(none) NE/X/SX RUKeys ABC (Latin) ΑΒΓ (Greek) АБВ (Cyrillic)3D®E®F®3 Δ®Ε®Ζ®3 Ж®З®И®Й®3®D®E®F®34G®H®I®4 Η®Θ®Ι®4 К®Л®М®4®G®H®I®45J®K®L®5 Κ®Λ®Μ®5 Н®О®П®5®J®K®L®56M®N®O®6Ν®®Ο®6ЮѮҮ6®M®N®O®67P®Q®R®S®7 Π®Ρ®Σ®7 У®Ф®Х®7®P®Q®R®S®78T®U®V®8 Τ®Υ®Φ®8 Ц®Ч®Ш®8®T®U®V®89W®X®Y®Z®9 Χ®Ψ®Ω®9 Щ®Ъ®Ы®Ь®9®W®X®Y®Z®900®Space 0®Space Э®Ю®Я®0®SpaceRPressing a key repeatedly will cycle through the characters associated with that key. For example, toenter the letter "C" in Latin Mode, press 2 3 times.RThe illustrations of the keys in the table may differ in appearance from the actual keys on thetelephone.Example: To enter "ANNE" in Latin Mode.2 a 6 a 6 a  a 6 a 6 a 3 a 3NoteRAvailability depends on your phone system. Contact your administrator for further information.Locking the PhonebookYou can lock/unlock the phonebook while in standby mode. If no password has been set, you cannot lockthe phonebook. For details about setting the password, see  “Setting the Password”, Page 27.NoteRIf you lock either the Personal Phonebook or the Shared Phonebook, the other one is also locked. Ifyou unlock the phonebook, both phonebooks are unlocked.Locking/Unlocking the Phonebook[In standby mode]To lock1. Tap   /   a "Phonebook"2. Press  /[MENU].3. Tap "Lock Phonebook". a "OK"*1To unlock1. Tap   /   a "Phonebook"2. Enter your password.*2 a "OK"3. Press  /[MENU].4. Tap "Unlock Phonebook". a "OK"5. Enter your password.*2 a "OK"Unlocking the Phonebook Temporarily1. Tap   /   a "Phonebook"2. Enter your password.*2 a "OK"*1 The call log is also locked.52Using the Phonebook
*2 If you enter an incorrect password 3 times, you cannot enter another password for approximately 30seconds.Using the Shared PhonebookYou can refer to the Shared Phonebook in addition to the Personal Phonebook, if the Shared Phonebookis available.NoteWe recommend setting this feature with your administrator. Contact your administrator for furtherinformation.Searching for an Item in the Shared PhonebookSearching by Name[In standby mode]1. Tap   /   a "Phonebook"2. If "Phonebook" is displayed as the title, tap  .*13. Tap  .4. Enter the name or the first character(s) of the desired name. a "OK"5. Tap   /   : Select the desired name.6. Select the desired phone number.7. To make a call, do one of the following:RGo off-hook.*2RTap "Voice Call" to make a voice call.RTap "Video Call" to make a video call.*1 If only Shared Phonebook is permitted, this step is skipped.*2 The type of call that is established depends on the "Call Mode" setting.53Using the Phonebook
Checking the Line StatusYou can check the status of each line (up to 16 lines) on the display.Checking the Line Status[In standby mode]1. Tap   /   a "Line Status"2. Tap   /   : Select the line whose status you want to check.3. Press  /[CANCEL] to end checking the line status or tap the line to perform an action. See "Linestatus indication" below for details.[During a conversation]1. Tap "Line Status".2. Tap   /   : Select the line whose status you want to check.3. Press  /[CANCEL] to end checking the line status or tap the line to perform an action. See "Linestatus indication" below for details.NoteRWhen a function key is assigned as a Line Status key, you can press that function key to display theline status screen. See "Line status indication" below for details.Line status indicationStatus Display MeaningFree*1The line is idle.Action: seize the line for dialing.In Use The line is on a call.Action: none.Line On Hold The line is on hold.Action: retrieve the call on hold.Incoming Call The line is receiving a call.Action: answer the call.Recall The line is receiving a Hold Recall signal.Action: answer the call.<x> In Use*2A shared line is in use at another unit.Action: join the call.<x> Line On Hold*2A shared line is on hold at another unit.Action: retrieve the call on hold.*1 The following icons are also displayed if the corresponding feature is enabled.Icon MeaningCall ForwardingDo Not DisturbMaking an anonymous callBlock anonymous calls54Checking the Line Status
*2 If the shared line is set, <x> (index number) is also displayed. We recommend setting this with youradministrator. Contact your administrator for further information.55Checking the Line Status
Network CameraRegistering Network Cameras allows you to use the phone to view those cameras’ video feeds.You can also control the camera’s pan and tilt, zoom in, zoom out, etc.If a Network Camera is associated with a phone number (Paging Number), you can call that numberwhile viewing the camera’s video feed.Also, if a Network Camera is associated with phone numbers (Linked Numbers), when you begin aconversation, Network Camera viewer starts automatically and you can view the camera’s video feedduring the conversation.NoteRTo view a Network Camera’s video feed from this unit, the Network Camera must be configured to useH.264 as its video codec.RDepending on the camera model, some operations may not be available.RCalls with phone numbers that are associated with Network Cameras are available only as voice calls.RFor up-to-date information about Network Cameras that have been tested with this unit, refer to thefollowing web site:http://www.panasonic.net/pcc/support/sipphone/Registering a Network CameraYou can register up to 16 Network Cameras connected to the network.[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Network Camera"3. Tap "Camera Registration".4. Tap   /   : Select the number you want to register.5. Enter the necessary information.RNameSpecify the Network Camera’s name. You can enter up to 20 characters.If you do not specify a name, one is automatically assigned.RAddressSpecify the Network Camera’s IP address (IPv4/IPv6) or host name (FQDN). You can enter up to256 characters.RPort NumberEnter the Network Camera’s port number (1–65535).The default value is 80.RUser IDEnter the user ID to use when connecting to the Network Camera (max. 32 characters).RPasswordEnter the password to use when connecting to the Network Camera (max. 32 characters).RPaging NumberEnter the name and phone number associated with the Network Camera (name: max. 24characters, phone number: max. 32 characters).– To select a number from the phone book: Tap  .–To select a number from the call history: Tap  .RLinked NumbersEnter the names and phone numbers to associate with the Network Camera so that the video feedautomatically displays when making or receiving a call. You can make up to 5 entries (name: max.24 characters, phone number: max. 32 characters).56Network Camera
– To select a number from the phone book: Tap  .–To select a number from the call history: Tap  .RStreamSelect "Stream 1" or "Stream 2" if the Network Camera is configured to output multiple streams.For details, refer to your Network Camera’s documentation.Network Camera ViewerStarting Network Camera Viewer[In standby mode]1. Tap   /   a "Network Camera"NoteRThe video feed of the Network Camera to which you most recently connected is displayed.RNo video feed is displayed if no Network Cameras have been registered.Closing Network Camera viewer1. Press "Home" or "Cancel". a "OK"Selecting a Network Camera[In standby mode]1. Tap   /   a "Network Camera"2. Press  /[MENU].3. Tap   /   : Select the desired camera name. a "OK"Controlling a Network Camera[While displaying a video feed from a Network Camera (operation screen)]Centering: While the status bar and operation area are displayed on the screen, tap the spot where youwant to center the video feed.*1Tap the screen to display the icons before performing the following operations.Pan: Tap   /  .Tilt: Tap   /  .Zoom in: Tap  .Zoom out: Tap  .Home position: Tap  .*1 Depending on the Network Camera, this feature may not be available.NoteRIf an icon is grayed out, that feature is not available.Switching Automatically among Multiple Network CamerasYou can automatically cycle through the video feeds from registered Network Cameras at a set timeinterval.[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Camera Selection".3. Tap "Sequential".57Network Camera
To stop switching1. Tap any camera name.NoteRThe order in which video feeds are displayed follows the order in which the Network Cameras areregistered.Interval switching settings[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Camera Selection".3. Press  /[MENU].4. Tap "Sequential Interval".5. Tap   /   : Select the desired item. a "OK"Using Phone Numbers Associated with a Network CameraPaging NumberPaging can be performed using a phone number (Paging Number) associated with a Network Camera.[While displaying a video feed from a Network Camera (operation screen)]1. Tap the screen.2. Tap  .NoteRA call is a voice call using the speakerphone from the default line.Linked NumberThe video feed of the Network Camera can be viewed by making or receiving a call using a phonenumber (Linked Number) associated with the Network Camera.[In standby mode]1. Dial the Linked Number.2. Tap "Voice Call".The video feed of the Network Camera associated with the Linked Number is displayed.[While receiving a call]1. Tap "Voice Call".If the call received was made using a Linked Number, the video feed of the associated NetworkCamera is displayed.Network Camera PresetsYou can select a viewing position that has been registered in the Network Camera’s settings beforehand.These registered viewing positions are called "presets".NoteRDepending on the Network Camera, this feature may not be available.[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Preset".3. Tap   /   : Select the desired item.4. Tap "OK".Displays the selected position image.58Network Camera
5. To return to the preset selection screen:RTap  .To return to the operation screen:RTap "OK".NoteRTapping "Favourites/Favorites" in step 3 displays the presets registered as favorites.RTapping   in step 3 displays the camera’s position before a preset was selected.Adding a Preset to Your FavoritesYou can register a preset to your favorites.[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Preset".3. Tap   /   : Select the preset you want to register.4. Tap "Edit".5. Tap "Add to Favourites/Favorites". a "OK"Deleting a Preset from Your Favorites[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Preset".3. Tap   /   : Select the preset you want to delete.4. Tap "Edit".5. Tap "Remove from Favourites/Favorites". a "OK"Editing a Preset’s Name[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Preset".3. Tap   /   : Select the preset to edit its name.4. Tap "Edit".5. Tap "Edit Preset Name".6. Enter the name. a "OK"NoteRIn step 3, you can jump directly to a specific page by tapping "Page Jump" and entering the pagenumber.RYou can edit the name of a preset registered as a favorite by tapping "Favourites/Favorites" after step2.RTo reset a preset’s name:1. Select the preset name.2. Tap "Edit".3. Tap "Delete Preset Name". a "OK"Configuring Display PropertiesYou can adjust the brightness of the Network Camera and set up Automatic Mode.59Network Camera
NoteRDepending on the Network Camera, this feature may not be available.Adjusting the Brightness of the Picture[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Camera Settings".3. Tap "Brightness".4. Brighter: Tap "j".Darker: Tap "k".Default: Tap "Reset".Back: Tap "OK".NoteRThe range of brightness and default value depend on the Network Camera.Automatic ModeNoteRDepending on the Network Camera, this feature may not be available.Auto PanThe Network Camera can be set to pan horizontally (left–right) repeatedly over its entire viewing range.[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Camera Settings".3. Tap "Auto Mode".4. Tap "Auto Pan".*1 a "OK"*1 To cancel Automatic Mode, tap "Off" a "OK".Preset SequenceYou can have the Network Camera display multiple preset viewing positions in a repeating cycle.[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Camera Settings".3. Tap "Auto Mode".4. Tap "Preset Sequence".*1 a "OK"*1 To cancel Automatic Mode, tap "Off" a "OK".Automatic TrackingYou can have the camera automatically follow a moving object.[While displaying a video feed from a Network Camera (operation screen)]1. Press  /[MENU].2. Tap "Camera Settings".3. Tap "Auto Mode".4. Tap "Auto Tracking".*1 a "OK"*1 To cancel Automatic Mode, tap "Off" a "OK".60Network Camera
Receiving Alarms from Network CamerasWhen an alarm from a Network Camera (movement detection, error, abnormality, etc.) is detected, thisunit can display the video feed from the camera that issued the alarm.NoteRAlarms can be indicated by a sound and/or a pop-up message on the display.RDepending on the Network Camera, this feature may not be available.When an Alarm Notification Appears in a Pop-up MessageTo connect the Network Camera where the alarm occurred1. Tap "OK" on the pop-up message.NoteRTap "Cancel" to not connect to the Network Camera.If you received an alarm during a video call, the call is automatically switched to a voice call.Checking an Alarm[In standby mode]1. Tap   /   a "Call History"2. Tap  .*13. Tap an item to connect to the camera and view its video feed.*1 A list of Network Cameras where an alarm has occurred is displayed.NoteRTo delete an item from the list, tap   a tap the check boxes of the items you want to delete atap   a "OK"Configuring an Alarm NotificationAlarm Notification Settings[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Network Camera"3. Tap "Alarm Settings".4. Tap "Notification".5. Tap "Pop Up". a "OK"Alarm Disarm Period SettingsYou can set the period of time in which other alarm notifications are stopped (disarmed) after an alarmoccurs.[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Network Camera"3. Tap "Alarm Settings".4. Tap "Disarm Time".5. Tap   /   : Set the disarm time (in seconds). a "OK"61Network Camera
Alarm Port Number SettingsYou can set the port number for receiving alarms.[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Network Camera"3. Tap "Alarm Settings".4. Tap "Port Number".5. Enter a port number. a "OK"62Network Camera
Communication CameraBy registering a Communication Camera and then selecting it from the list, you can make a call tomonitor the camera’s video feed and allow voice communication.When a call is received from a Communication Camera, you can monitor video feed of the other party.You can operate the Communication Camera (pan/tilt), zoom in/zoom out the video feed, and controldevices connected to the Communication Camera (for example, to unlock a door). These features can beused with KX-NTV150 and KX-NTV160 models.This chapter describes the special functions and operations of the Communication Camera.Refer to the relevant sections of this manual for operations not described here.Using a Communication CameraRegistering a Communication CameraYou can register up to 16 Communication Cameras connected to the network.[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Comm. Camera"3. Tap   /   : Select the number you want to register.4. Enter the necessary information.RNameSpecify the camera’s name. You can enter up to 20 characters.RPhone NumberEnter the phone number of the Communication Camera.RRinger TypeSet the ringtone for when a call is received by the Communication Camera.The default is "Ringtone 10".Calling a Communication CameraAfter dialing the phone number of a registered Communication Camera, the following operations arepossible.[In standby mode]1. Tap   /   a "Comm. Camera"2. Tap   /   : Select the Communication Camera to call.3. Tap "Camera Monitor" to monitor the video.Tap "Camera Call" or go off-hook to make a voice call.NoteRTo make a voice call while monitoring a video feed, tap   or go off-hook.Receiving a Call from a Communication CameraRWhen a call is received, only one ring will be heard from the speaker.RWhen a call is received, the camera’s video feed is displayed. Then, to enable voice communication,tap  .RWhile on a voice call with a Communication Camera and a call is received from a CommunicationCamera, tap "Camera" to answer the call. The current call will be put on hold.63Communication Camera
Transferring a Call with a Communication CameraFor details about this operation, see  “Transferring a Call (Call Transfer)”, Page 39.NoteRIf the Communication Camera is registered at the transfer destination, the video monitor screen isshown. If it is not registered, the video call screen or voice call screen is shown.Conference Calls when Connected to a Communication CameraFor details about this operation, see  “Three-party Conference”, Page 41.NoteRWhen another party is added while monitoring the video feed of a Communication Camera, a call willstart with that party.RWhen a third party is added during a call with a Communication Camera, a three-party conferencestarts.Operation Icons of the Communication Camera ScreenNormally, the video feed is displayed in full screen. If you tap the screen, the status bar and operationarea are displayed. After a certain amount of time, the display returns to full screen. (Tap the screenagain to show the status bar and operation area.)[While displaying the video feed from a Communication Camera (operation screen)]Tap the screen to display the icons before performing the following operations.Pan: Tap   /  .Tilt: Tap   /  .Zoom in: Tap  .Zoom out: Tap  .Unlock*1: Tap  .Switch from monitoring the video feed to a call: Tap  .Disconnect: Tap  .*1 Controlling devices connected to a Communication Camera (for example, unlocking a door).64Communication Camera
Customizing the TelephoneECO ModeEnabling this mode reduces the amount of electricity consumed by the unit.NoteRWhen ECO mode is enabled, the "Link Speed" setting (Page 92) changes as follows:– Link Speed: "10M/Full"– PC port cannot be usedRWhen the ECO mode setting is changed, the unit will restart.RWhen ECO mode is enabled,   is displayed in the status bar.Setting ECO Mode[In standby mode]1. Tap   /   a "System Settings"2. Tap "System Settings".3. Tap   /   a "ECO Mode"4. Tap "On".*1 a "OK"*1 To disable ECO mode, select "Off" (default).Changing the Telephone’s LCD DisplayYou can change what is displayed on the telephone’s LCD while the telephone is in standby mode.[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Display Option"3. Tap   /   a "Standby Display"4. Select the desired item. a "OK"Hot KeysBy assigning phone numbers to dial keys, you can make a call by pressing and holding a dial key.R“Hot Key Dialing”, Page 32Assigning Hot Keys From PhonebookYou can assign a phone number stored in the Personal Phonebook to a key to be used as a Hot Key.1. In standby mode, press and hold a dial key (0–9) for more than 1 second.2. Tap  .3. Tap  .4. Enter the desired name.5. Tap   /   : Select the desired name.6. Select a desired phone number.7. Tap  .65Customizing the Telephone
NoteRFor details about searching for an item in the phonebook, see  “Searching for an Item in the PersonalPhonebook”, Page 51.Editing Hot Keys1. In standby mode, press and hold a dial key (0–9) for more than 1 second.2. Tap  .3. Tap "Name", if necessary.4. Edit the name. a "OK"5. Tap "Phone Number", if necessary.6. Edit the phone number. a "OK"7. Tap  .Deleting a Hot Key1. In standby mode, press and hold the dialing key assigned as a Hot Key for more than 1 second.*12. Tap  .3. Tap the check boxes of the items you want to delete.*24. Tap  . a "OK"*1 While the Hot Key’s information is displayed, you can tap   or   to select another Hot Keynumber.*2 You can select all items in the list by tapping  .Selecting the Type of Hot Key DialingYou can select one of 2 types of Hot Key Dialing for each assigned Hot Key.1. In standby mode, press and hold a dial key (0–9) for more than 1 second.2. Tap  .3. Tap "Automatic Call".4. Select "Manual" or "Auto". a "OK"RManual:Press and hold the dialing key (0–9) assigned as a Hot Key for more than 1 second, and then gooff-hook. For details, see  “Hot Key Dialing”, Page 32.RAuto:Pressing and holding an assigned Hot Key for the set number of seconds will dial that Hot Key’sassigned number immediately.NoteRTo select the number of seconds before the call is automatically made, see "Hot Key Time" in  “KeyOption”, Page 86.Changing the Function Keys (Program Keys and DSS Keys)[In standby mode]1. Tap   /   a "Basic Settings"2. Tap   /   a "Key Option"3. Tap "Program Key".*14. Tap   /   : Select the key to change.5. Tap "Function".6. Tap   /   : Select the new item to assign.*2 a "OK"66Customizing the Telephone
7. Specify additional settings, such as "Line", "Label" and "Phone Number" as necessary.8. Tap  .*1 To assign functions to the DSS keys on a KX-HDV20, tap "DSS Key". You can also assign a functionby pressing the desired DSS key for 3 or more seconds.*2 To clear the current setting, tap "None".NoteRIn addition to the Line function, other functions can be assigned to individual lines. However, only linesthat have been set up in advance can be selected.Each of the function keys can be assigned one of the following functions.ROne Touch DialUsed to dial a previously set phone number with one touch.The type of call that is established depends on the "Call Mode" setting.RBLF (Busy Lamp Field)Used to transfer calls to the extension assigned to the key while receiving an incoming call or during aconversation. The indicator of a BLF key also shows the current status of the extension assigned tothe key.Status MeaningColor Light patternRed Off AvailableOn UnavailableQuick Flashing RingingBlue On Call ParkNoteRMore than 48 BLF keys can be programmed, but status indication is available only up to 48 keys.RLineUsed to seize a line in order to make or receive a call. The color of each key’s indicator shows thestatus of the line.Status MeaningColor Light patternBlue On In UseRYou are on a call.Slow Flashing "Line On Hold"RA call is on hold.Quick Flashing "Incoming Call" or "Recall"RA call (including Hold Recall) is being received.Name or number of callerRA call to a shared line is being received.Red On In UseRA shared line is in use or a call is on private hold atanother unit.Slow Flashing "Line On Hold"RA shared line is on hold at another unit.67Customizing the Telephone
Status MeaningColor Light patternOff — FreeRThe line is idle.RACD[Login]/ACD[Wrap Up]*1ACD[Login]: Used to log in/log out of an Automatic Call Distribution Group.ACD[Wrap Up]: Used to change the phone’s status from unavailable a wrap up a available.The color of each key’s indicator shows the status of the key.Status MeaningColor Light pattern ACD[Login] ACD[Wrap Up]Red Off Logged In AvailableOn Logged Out UnavailableSlow Flashing — Wrap UpRLine StatusUsed to confirm the status of each line. This allows the function key to work as a Line key such asseizing a line in order to make or receive a call.RCall ForwardUsed to forward incoming calls to the extension assigned to the key.RPhonebook*2Used to open the phonebook.RCall History*2Used to open the Incoming/Outgoing Call Log.RSimultaneous Ring*1Enables parallel ringing. Up to 10 locations can be specified to ring simultaneously when you receive acall.Status MeaningColor Light patternBlue On Simultaneous Ring feature: OnOff Simultaneous Ring feature: OffRHoteling/Hospitality*1Used to log in/log out of the Call Center Hoteling Event.RTransferUsed to transfer a call to the extension assigned to the key with confirmation during a conversation.RBlind Transfer*1Used to transfer a call to the extension assigned to the key without confirmation during a conversation.RConferenceUsed to establish a multiple-party conversation (conference).RDirected Call Pickup*1Used to answer an incoming call arriving at the specified telephone number.RCall Park/Park Retrieve*1Used to park a call or to retrieve a parked call (Call Parking).RNetwork CameraUsed to connect to a Network Camera. This specifies the name of Network Camera to connect to.*1 This item can be used only when the feature is enabled. Contact your administrator for furtherinformation.68Customizing the Telephone
*2 This item can be selected when the list is registered on the telephone. Contact your administrator forfurther information.Block anonymous callsThis feature allows the unit to reject calls when the unit receives a call without phone number. The defaultsetting is "Off".IMPORTANTRA password may be required for these settings. We recommend setting with your administrator.Contact your administrator for further information.RThis feature is not available on shared lines.[In standby mode]1. Tap   /   a "Advanced Settings"2. Tap   /   a "Call Settings"3. Tap   /   a "Block Anonymous"4. Tap   /   : Select a desired line.5. Select "On" or "Off". a "OK"Incoming call barring (Caller ID service users only)This feature allows the unit to reject calls from specified phone numbers that you do not want to answersuch as junk calls.When a call is received, the unit does not ring while the caller is being identified. If the phone numbermatches an entry in the call barred list, the unit rejects the call.IMPORTANTRA password may be required for these settings. We recommend setting with your administrator.Contact your administrator for further information.Storing unwanted callersYou can store up to 30 phone numbers in the call barred list by using the caller list or by entering thenumbers directly.[In standby mode]1. Tap   /   a "Advanced Settings"2. Tap   /   a "Call Settings"3. Tap   /   a "Block Caller ID"4. Tap   /   : Select a blank line.5. Enter the phone number (32 digits max.). a "OK"Editing the phone numbers to reject[In standby mode]1. Tap   /   a "Advanced Settings"2. Tap   /   a "Call Settings"3. Tap   /   a "Block Caller ID"4. Tap   /   : Select a desired phone number.5. Edit the phone number. a "OK"69Customizing the Telephone
Deleting the phone numbers to reject[In standby mode]1. Tap   /   a "Advanced Settings"2. Tap   /   a "Call Settings"3. Tap   /   a "Block Caller ID"4. Tap  .5. Tap   /   : Tap the check boxes of the items you want to delete.*16. Tap  . a "OK"*1 You can select all items in the list by tapping  .Making an anonymous callBefore making a call, specify the following:IMPORTANTRA password may be required for these settings. We recommend setting with your administrator.Contact your administrator for further information.[In standby mode]1. Tap   /   a "Advanced Settings"2. Tap   /   a "Call Settings"3. Tap   /   a "Anonymous Call"4. Tap   /   : Select a line.5. Select "On" or "Off". a "OK"Changing the Basic SettingsTo select the main item in standby mode1. Tap   /   a "Basic Settings"2. Tap   /   : Select the main item.Main Item Sub Item PageIncoming Option Ringer Volume Ringer Type Page 85Talk Option Speaker Volume Handset Volume Headset Volume Page 85Answer Option Auto Ans Device Auto Ans Delay Auto Answer Page 86Key Option Program Key DSS Key Hot Key Time Page 86Display Option Language Backlight Standby Display Page 87Category Name Date Format Time FormatScreen Saver DSS ControlKey Tone — Page 88BluetoothHeadsetConnection Registration Page 88Video Options Call Mode Screen Mode Image Sending Page 88Rate Settings Camera Settings70Customizing the Telephone
Main Item Sub Item PageNetwork Camera Alarm Settings Camera Registration Page 89Comm. Camera — Page 90Other Option Change Password Embedded Web Page 90Changing the System SettingsIMPORTANTRThe feature depends on your phone system. Contact your administrator for further information.To select the main item in standby mode1. Tap   /   a "System Settings"2. Tap   /   : Select the main item.Main Item Sub Item PageStatus Line Status Firmware Version IP Mode Page 90IPv4 Settings IPv6 Settings MAC AddressLLDP VLANNetwork Settings IP Mode Select IPv4 Settings IPv6 Settings Page 91LLDP VLAN Link SpeedSystem Settings Set Time & Date*1Authentication Access Code Page 92ECO Mode Restart DSS Restart*1 Availability depends on your phone system. Contact your administrator for further information.Changing the Advanced SettingsTo select the main item in standby mode1. Tap   /   a "Advanced Settings"2. Select the main item.Main Item Sub Item PageXsi Setting*1— Page 93UC Setting*1— Page 93Call Settings*2Block Anonymous Anonymous Call Block Caller ID Page 93Anywhere*1Remote Office*1 SimultaneousRing*1System LockExecutiveFiltering*1— Page 94AssistantSettings*1Assistant Filtering Divert Setting Page 94*1 This item is displayed only when the feature is enabled. Contact your administrator for furtherinformation.*2 A password may be required for these settings.71Customizing the Telephone
Web User Interface ProgrammingThe product provides a Web-based interface for configuring various settings and features, includingsome that are not programmable directly. The following list contains some useful features that areprogrammable through the Web user interface.Contact your administrator for further information.RLanguage Settings (IP Phone/Web)RUser Password (for access to Web user interface)RDefault Line for OutgoingRCall Rejection Phone NumbersRCall Features– Enable Anonymous Call– Enable Block Anonymous Call– Enable Do Not Disturb– Enable Call Forwarding Always– Forwarding Number (Always)– Enable Call Forwarding Busy– Forwarding Number (Busy)– Enable Call Forwarding No Answer– Forwarding Number (No Answer)– Ring Counts (No Answer)RHotline NumberRFlexible Key SettingRPhonebook Import and ExportRDSS ConsoleRVideo callRCommunication CameraNoteREach time you want to access the Web user interface, you must enable Web programming(Embedded Web). See  “Other Option”, Page 90.72Customizing the Telephone
Installation and SetupNoteRPanasonic assumes no responsibility for injuries or property damage resulting from failures arising outof improper installation or operation inconsistent with this documentation.WARNINGRTo reduce the risk of fire or electric shock, do not overload AC outlets and extension cords.RCompletely insert the AC adaptor/power plug into the AC outlet. Failure to do so may cause electricshock and/or excessive heat resulting in a fire.RRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet,then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc.resulting in a fire.Attaching the StandAttach the stand to the desk phone.1. Insert the stand into the slots located in the unit.2. Gently rotate the stand in the direction indicated until it is fixed.KX-HDV430 stand73Installation and Setup
KX-HDV20 (option) standAdjusting the Stand PositionPush the PUSH marks in the direction indicated, with both hands, and tilt and slide the stand until itbecomes fixed in the desired position.RLowering the standPUSHPUSHRRaising the standPUSHPUSH74Installation and Setup
Removing the StandTilt the stand in the direction indicated while pushing the PUSH marks with both hands.PUSHPUSHAdjusting the Camera AngleYou can tilt the camera’s angle by turning the wheel on the back of the camera.↑: Tilt the camera upward. To hide the camera lens, tilt the camera as far upward as possible.¯: Tilt the camera downward.Attaching the Optional KX-HDV20 to the UnitThe optional KX-HDV20 has 20 DSS keys, and it adds 40 function keys (20 keys ´ 2 pages) to the unit.These keys can be used to seize a line to make or receive a call or to perform a feature that has beenassigned to the key.1. Remove the stand from both the KX-HDV430 and KX-HDV20. See  “Removing the Stand”, Page 75.2. Insert the tabs of the KX-HDV20 into the designated openings in the base, and then slide theKX-HDV20 in the direction of the arrow.3. Fasten the KX-HDV20 to the unit with the included screw.4. Attach the stand to both the KX-HDV430 and the KX-HDV20. See  “Attaching the Stand”, Page 73.Or, if the unit will be mounted on a wall, perform wall mounting. See  “Wall Mounting”, Page 79.5. Connect the KX-HDV20 to the unit with the included cable. See  “Connections (including optionalKX-HDV20)”, Page 77.75Installation and Setup
6. Turn on the KX-HDV430.23*1*1 Remove the hole cover.NoteRUp to 5 KX-HDV20 units can be connected to the product.76Installation and Setup
Connections (including optional KX-HDV20)Connect the Ethernet cable, the Handset Cord and the AC adaptor (Option) to the unit.*2*5*4*1*3*3*1 Connection cableConnect the connection cable as shown in the illustration.*2 PoE HUB*3 Optional AC adaptor*4 Optional EHS headsetFor up-to-date information about EHS headsets that have been tested with this unit, refer to thefollowing web site:http://www.panasonic.net/pcc/support/sipphone/*5 Optional headsetFor up-to-date information about headsets that have been tested with this unit, refer to the followingweb site:http://www.panasonic.net/pcc/support/sipphone/RThe initial setting for the IP address is "DHCP—Auto". For information about your networkenvironment, contact your administrator. For details, see  “Network Settings”, Page 91.When selecting Ethernet cables (not included)RUse flexible cables without jack covers. Do not use cables with a hard coating that may tear or crackwhen bent.To prevent damage to the cables, use cables that do not protrude from the bottom of the base.77Installation and Setup
Connect the cables as shown in the following illustration.*1*1 60 mm (2 3/8 in) or lessRUse a straight CAT 5e (or higher) Ethernet cable (not included) that is 6.5 mm (1/4 in) in diameter orless.When connecting to a switching hubRIf PoE is available, an AC adaptor is not needed.RThis unit complies with the PoE Class 2 standard.When connecting a PCRThe PC port does not support PoE for connected devices.When connecting cables and the AC adaptorRPass the Ethernet cable and the AC adaptor cord under the stand.78Installation and Setup
Wall MountingThe KX-HDV430 and up to 5 optional KX-HDV20 units can be mounted on a wall.IMPORTANTRMake sure that the wall and the fixing method are strong enough to support the weight of the unit. (See“Specifications”, Page 95.)1. Insert the tabs of the wall mounting adaptor into the designated openings in the base, and then slidethe wall mounting adaptor in the direction of the arrow until it clicks.KX-HDV430With optional KX-HDV20For 2nd to 5th KX-HDV20Remove the screw from the DSS cover of the KX-HDV20, and then slide the cover up to remove it.2. Fasten the wall mounting adaptor to the base with the included small screw.(Recommended torque: 0.4 N·m [4.08 kgf·cm/3.54 lbf·in] to 0.6 N·m [6.12 kgf·cm/5.31 lbf·in])3. Connect the AC adaptor, handset cord, Ethernet cables, and connection cable as necessary.4. Drive the large screws into the wall either 83 mm (3 1/4 in) or 100 mm (3 15/16 in) apart, and mountthe unit on the wall.79Installation and Setup
KX-HDV430*4*5*6*1*7*2 *324With optional KX-HDV20*5*6*8*4*7242*8*9A*1 *2 *3If you will mount additional KX-HDV20 units, connect the connection cable for the next unit to theunit you are attaching.For 2nd to 5th KX-HDV20*7*7   33*10 *1022*1 Ethernet cables80Installation and Setup
*2 EHS headset cable*3 AC adaptor*4 40 mm (1 37/64 in) or less*5 Washer*6 Drive the screw to this point*7 83 mm (3 1/4 in) or 100 mm (3 15/16 in)*8 Connection cableConnect the connection cable as shown in the illustration.*9 152 mm (6 in)*10 111 mm (4 3/8 in)RYou can find a wall mounting template at the end of this manual.Hooking the HandsetTo Hook the Handset During a Conversation1. Hook the handset over the top edge of the unit.To Lock the Handset Hook when the Unit is Wall Mounted1. Remove the handset hook from the slot.2. Turn it up-side-down.3. Slide the handset hook back into the slot until it locks.4. Handset is safely hooked when it is in the cradle.Updating the softwareYour phone system dealer may offer new features and improve its software version from time to time.Contact your administrator for further information.81Installation and Setup
AppendixCharacter Mode TableKX-HDV430 (Suffix: NE/X/SX)Keys ABC(Latin)0–9(Numeric)ΑΒΓ(Greek) (Extended 1)SŚŠ(Extended 2)1Space B & ’( ) G , – . / 1 1Space B & ’ ( ) G , – . / 12A B C 22Α Β Γ 2a b c 2 α β γ 23D E F 3 3Δ Ε Ζ 3d e f 3 δ ε ζ 34G H I 4 4Η Θ Ι 4g h i 4 η θ ι 45J K L 5 5Κ Λ Μ 5 J K L 5j k l 5 κ λ μ 5 j k l 56M N O 66m n o 6 ν ξ ο 67P Q R S 7 7Π Ρ Σ 7p q r s 7 π ρ σ 78T U V 8 8Τ Υ Φ 8t u v 8 τ υ φ 89W X Y Z 9 9w x y z 90Space ! ? " : ;+ = < > 0 0Space ! ? " : ; + = < > 0##RPress * before or after entering a character to change between uppercase and lowercase.RPressing a key repeatedly will cycle through the characters associated with that key. For example, toenter the letter "C" in Latin Mode, press 2 3 times.RCharacters that are entered using the # key (for example, "$") cannot be entered when searching thephonebook. See  “Searching for an Item in the Personal Phonebook”, Page 51.82Appendix
RThe illustrations of the keys in the table may differ in appearance from the actual keys on thetelephone.KX-HDV430 (Suffix: RU)Keys АБВ(Cyrillic)0–9(Numeric)ABC(Latin) (Extended 1)SŚŠ(Extended 2)1А Б В SpaceG + - / = < > 1 1Space B & ’ ( ) G, – . / 1а б в SpaceG + - / = < > 12Г Д Е Ё 22A B C 2г д е ё 2 a b c 23Ж З И Й 3 3D E F 3ж з и й 3 d e f 34К Л M 4 4G H I 4к л м 4 g h i 45H О П 5 5J K L 5 J K L 5н о п 5 j k l 5 j k l 56Р С Т 66M N O 6р с т 6 m n o 67У Ф Х 7 7P Q R S 7у ф х 7 p q r s 78Ц Ч Ш 8 8T U V 8ц ч ш 8 t u v 89Щ Ъ Ы ЬSpace ! ? " 9 9W X Y Z 9щ ъ ы ьSpace ! ? " 9 w x y z 90Э Ю ЯSpace . , ’ : ;( ) 0 0Space ! ? " : ; + = < > 0э ю я Space ., ’ : ; ( ) 0#        Ґ Є І Ї Ў # #        ґ є і ї ў #83Appendix
RPress * before or after entering a character to change between uppercase and lowercase.RPressing a key repeatedly will cycle through the characters associated with that key. For example, toenter the letter "C" in Latin Mode, press 2 3 times.RPressing a key repeatedly will cycle through the characters associated with that key. For example, toenter the letter "E" in Cyrillic Mode, press 2 3 times.RCharacters that are entered using the # key (for example, "$") cannot be entered when searching thephonebook. See  “Searching for an Item in the Personal Phonebook”, Page 51.RThe illustrations of the keys in the table may differ in appearance from the actual keys on thetelephone.KX-HDV430 (Suffix: [none]/C)Keys ABC (Latin) 0–9(Numeric)+ÀÂ (Extended 1)Upper Lower Upper Lower1Space B & ’ ( ) G , – . / 1 1Space B & ’ ( ) G , – . / 12A B C 2 a b c 2 23D E F 3 d e f 3 34G H I 4 g h i 4 45J K L 5 j k l 5 5JKL5 jkl56M N O 6 m n o 6 67P Q R S 7 p q r s 7 78T U V 8 t u v 8 89W X Y Z 9 w x y z 9 90Space ! ? " : ; + = < > 0 0Space ! ? " : ; + = < > 0##RPress * before or after entering a character to change between uppercase and lowercase.RPressing a key repeatedly will cycle through the characters associated with that key. For example, toenter the letter "C" in Latin Mode, press 2 3 times.RCharacters that are entered using the # key (for example, "$") cannot be entered when searching thephonebook. See  “Searching for an Item in the Personal Phonebook”, Page 51.RThe illustrations of the keys in the table may differ in appearance from the actual keys on thetelephone.Settings Displayed in the MenuMode Menu ItemsDuring a voice call RCall HistoryRPhonebookRFlash/RecallRPark*1RCall Center/Call Centre*1RNetwork Camera84Appendix
Mode Menu ItemsDuring a video call RCall HistoryRPhonebookRFlash/RecallRPark*1RCall Center/Call Centre*1RLine StatusRBlind*1RVoice CallRPicture QualityRPiPWhile viewing a Network Cameravideo feedRCamera RegistrationRCamera SelectionRResetRFavourites/FavoritesRCamera SettingsDuring a call with a CommunicationCameraRCall HistoryRPhonebookRFlash/RecallRPark*1RCall Center/Call Centre*1RLine StatusRBlind*1With a call on hold in a Call Park zone RPark*1When the phonebook is displayed RLock PhonebookRUnlock Phonebook*1 This item is displayed only when the feature is enabled. Contact your administrator for furtherinformation.Basic Settings Menu LayoutIncoming OptionSub Item Description Setting DefaultRinger Volume Adjusts the ringer volume Level 0 (off)–8 Level 5Ringer TypeRLine 1–16RPrivate Ring(Category 1–9)Ringer PatternSelects the ringtone for eachtype of call.*1Ringtone 1–32 Ringtone 1*2*1 The preset melodies in this product are used with permission of © 2010 Copyrights Vision Inc.*2 The default ringtone is different depending on the line number.Talk OptionSub Item Description Setting DefaultSpeaker Volume Adjusts the speaker volume. Level 1–8 Level 5Handset Volume Adjusts the handset volume. Level 1–8 Level 585Appendix
Sub Item Description Setting DefaultHeadset Volume Adjusts the headset speakervolume.Level 1–8 Level 5Answer OptionSub Item Description Setting DefaultAuto Ans Device Selects the types of devicesthat can be answered by AutoAnswer. Speaker Phone HeadsetSpeaker PhoneAuto Ans Delay Selects the number of secondsbefore a call is automaticallyanswered when Auto Answer isturned on.0s–20s 6sAuto Answer Selects the types of calls thatcan be answered by AutoAnswer. Voice Call Voice and VideoVoice CallKey OptionSub Item Description Setting DefaultRProgram KeyRDSS KeyAssigns a function to eachprogram key or DSS key.Refer to  “Changing theFunction Keys (Program Keysand DSS Keys)”, Page 66. One Touch Dial BLF Line ACD[Login] ACD[Wrap Up] Line Status Call Forward Phonebook Call History Simultaneous Ring Hoteling/Hospitality Transfer Blind Transfer Conference Directed Call Pickup Call Park Park Retrieve Network CameraNot storedHot Key Time Selects the number of secondsbefore a call is automaticallymade when a Hot Keyassigned to "Auto" is pressedand held.1s–20s 2s86Appendix
Display OptionSub Item Description Setting DefaultLanguage Selects the display language.Up to 10 languages can bedownloaded from the server orWeb as necessary. Contactyour administrator for furtherinformation.Suffix: NE/X/SX Auto English Deutsch Español FRANÇAIS Italiano Svenska Nederlands Português ČeštinaAutoSuffix: (none)/C Auto English Español FRANÇAISAutoSuffix: RU Auto English РУССКИЙ УкраїнськаAutoBacklight Selects the length of timebefore the backlight turns offafter returning to the standbydisplay, the level of thebacklight when it’s active, andthe level of the backlight whenit’s inactive. Screen Timeout      30 sec.      1 min.      5 min.      10 min.      30 min.      60 min.      120 min.      180 min.      300 min.      Always On Active Level     Level 1–8 Inactive Level      Low      OffScreen Timeout:1 min.Active Level:Level 8Inactive Level:OffStandby Display Selects what is shown on thedisplay while in standby mode. Phone Number Phone No&Name Name OffPhone NumberCategory Name Edits the names of thecategories.Max. 13 characters xCategory (1–9)Not stored87Appendix
Sub Item Description Setting DefaultDate Format Selects the format for the dateshown on the display instandby mode. DD-MM-YYYY MM-DD-YYYYSuffix: NE/X/SX/RUDD-MM-YYYYSuffix: (none)/CMM-DD-YYYYTime Format Selects the format for the timeshown on the display instandby mode. 12H 24HSuffix: NE/X/SX/RU24HSuffix: (none)/C12HScreen Saver Selects the length of timebefore the screen saveractivates. Off 10 sec. 30 sec. 1 min. 3 min. 5 min.OffDSS Control Adjusts the backlight and LCDcontrast of connectedKX-HDV20 units. Backlight      Auto      On         Level 1–6      Off LCD Contrast     Level 1–6Backlight:    Auto    Level 6LCD Contrast:    Level 3Key ToneSub Item Description Setting DefaultKey Tone Turns the key tone on or off.  On OffOnBluetooth HeadsetSub Item Description Setting DefaultBluetooth Headset Registers and deregisters aBluetooth headset.Refer to  “BluetoothHeadset”, Page 29.Not registeredVideo OptionsSub Item Description Setting DefaultCall Mode Sets the type of call to makewhen calls are automaticallyconnected. Voice Call Video CallVoice CallScreen Mode Sets the display mode of theother party’s video feed when avideo call is connected. Normal SplitNormalImage Sending Sets whether the camera’svideo feed is sent when a videocall is started. On OffOn88Appendix
Sub Item Description Setting DefaultRate Settings Sets the bit rate, frame rate,and image size for the videofeed sent and received during avideo call.You can also select whetherthe set bit rate is used as themaximum bit rate or as a fixedbit rate. Bit Rate      128 kbps      256 kbps      384 kbps      512 kbps      768 kbps      1024 kbps      2048 kbps Bit Rate Usage      Maximum      Fixed Frame rate      15 fps      30 fps Image Size      QCIF      QVGA      CIF      HVGAW      VGABit Rate:2048 kbpsBit Rate Usage:MaximumFrame rate:30 fpsImage Size:HVGAWCamera Settings You can adjust the quality ofyour video feed.Brightness 0–6Saturation 0–6Contrast 0–3Sharpness 0–6Anti-flicker 50Hz/60HzBrightness: 3Saturation: 3Contrast: 2Sharpness: 3Anti-flicker:50HzNetwork CameraSub Item Description Setting DefaultAlarm Settings Sets Network Camera alarmnotifications, the alarm disarmtime, and the alarm portnumber. Notification      Off      Pop Up Disarm Time      –Disarm Time       2–10 (sec) Port Number      –Port Number       1024–65535Notification: OffDisarm Time: 2Port Number:Not storedCameraRegistrationRegisters a Network Camera. Refer to  “Registering aNetwork Camera”,Page 56.Not registered89Appendix
Comm. CameraSub Item Description Setting DefaultComm. Camera Registers a CommunicationCamera.Refer to  “Using aCommunication Camera”,Page 63.Not registeredOther OptionSub Item Description Setting DefaultChangePassword*1*2Changes the telephonepassword (4 digits) used forunlocking the phonebook.Enter Old Password.*3*4¯Enter New Password.¯Verify New Password.Not registeredEmbedded Web Selects whether the webfunction and the loggingfunction are available or not. On OffOff*1 To avoid unauthorized access to this product:RSet a password that is random and cannot be easily guessed.RChange the password regularly.*2 Make a note of the password so that you will not forget it.*3 If a password has not already been set, you can skip the first step.*4 For details about setting the password, see  “Setting the Password”, Page 27.System Settings Menu LayoutStatusSub Item Description StatusLine Status Displays the line status. Line 1–16Registered/Registering/(NULL)Firmware Version Displays the firmware version of thetelephone.—IP Mode Displays the IP network mode. IPv4/IPv6/IPv4&IPv6IPv4 Settings Displays information about IPv4 settings. –IP Address*1–Subnet Mask*1–Default Gateway*1–DNS 1*1–DNS 2*1IPv6 Settings Displays information about IPv6 settings. –IP Address*2–Prefix*2–Default Gateway*2–DNS 1*2–DNS 2*2MAC Address Displays the MAC address of thetelephone.—LLDP Displays the LLDP status. On/Off90Appendix
Sub Item Description StatusVLAN Displays the VLAN ID and priority. —*1 If this item is not set, “ . . . ” is displayed. If the telephone is not connected to the network, “…” isdisplayed.*2 If this item is not set, “0::0” is displayed. If the telephone is not connected to the network, “::” isdisplayed.Network SettingsSub Item Description Setting DefaultIP Mode Select Changes the network settingsof the telephone. Currentsettings are displayed as ahighlight. IPv4 IPv6 IPv4&IPv6IPv4IPv4 Settings Specifies the IPv4 settings. Connection Mode DHCP     DNS       Auto       Manual          –DNS 1          –DNS 2 Static    –IP Address    –Subnet Mask    –Default Gateway    –DNS 1    –DNS 2ConnectionMode: DHCPDNS: AutoIPv6 Settings Specifies the IPv6 settings. Connection Mode DHCP     DNS       Auto       Manual          –DNS 1          –DNS 2 RA    –DNS 1    –DNS 2 Static    –IP Address    –Prefix    –Default Gateway    –DNS 1    –DNS 2ConnectionMode: DHCPDNS: AutoLLDP Specifies the LLDP settings.  PC Port    –VLAN ID    –Priority On/Off      On      OffPC Port:    VLAN ID: 0    Priority: 0LLDP: On91Appendix
Sub Item Description Setting DefaultVLAN Specifies the VLAN settings.  Enable VLAN      Yes      No IP Phone    –VLAN ID    –Priority PC    –VLAN ID    –PriorityEnable VLAN:NoIP Phone:    VLAN ID: 2    Priority: 7PC:    VLAN ID: 1    Priority: 0Link Speed Specifies the Ethernet PHYmode settings. IP Phone      Auto      100M/Full      100M/Half      10M/Full      10M/Half PC      Auto      100M/Full      100M/Half      10M/Full      10M/HalfAutoSystem SettingsSub Item Description Setting DefaultSet Time & Date*1Specifies the time and date ofthe telephone.–Date–Time—Authentication Specifies the ID and passwordfor HTTP authentication.–ID*2–Password*2Not storedAccess Code*3Specifies the access code toaccess the redirect server.Max. 16 characters Not storedECO Mode Selects whether to enable ECOmode. On OffOffRestart*4Restart the unit. — —DSS Restart*4Restart any connected DSSunits.— —*1 Availability depends on your phone system. Contact your administrator for further information.*2 Max. 128 characters*3 This item is displayed only during initial setup.*4 The unit will restart even if it is being accessed through the Web user interface or on a call.92Appendix
Advanced Settings Menu LayoutXsi SettingSub Item Description Setting DefaultXsi Setting*1Specifies the ID and passwordfor the Xsi service.Line 1–16–ID*2–Password*2Not stored*1 This item is displayed only when the feature is enabled. Contact your administrator for furtherinformation.*2 Max. 128 charactersUC SettingSub Item Description Setting DefaultUC Setting*1Specifies the ID and passwordfor the Broadsoft UC service(IM&P).–ID*2–Password*2Not stored*1 This item is displayed only when the feature is enabled. Contact your administrator for furtherinformation.*2 Max. 128 charactersCall SettingsSub Item Description Setting DefaultBlock Anonymous Specifies whether or not toblock incoming anonymouscalls.Line 1–16 On OffOffAnonymous Call*1Specifies whether or not tomake outgoing anonymouscalls.Line 1–16 On OffOffBlock Caller ID Edits/deletes the phonenumbers to reject incomingcalls.Enter Number*2, editnumber*2, delete number,delete all numbersNot storedAnywhere*3Specifies/edits the Xsi’sAnywhere settings.Line 1–16Registration:–Name–Phone Number*2Edit:–Status  On   Off–Name–Phone Number*2–Alt. Number*2—93Appendix
Sub Item Description Setting DefaultRemote Office*3 Specifies the Xsi’s RemoteOffice setting.Line 1–16–Status  On   Off–Phone Number*2—SimultaneousRing*3Specifies the Xsi’sSimultaneous Ring setting.Line 1–16–Status  On   Off–Phone Number*2—System Lock Selects whether to lock the CallSettings menu. On*4 OffOff*1 This item is displayed only when the feature is enabled. Contact your administrator for furtherinformation.*2 In a phone number that exceeds 32 digits, the exceeding digits will not be displayed.*3 If the Xsi’s service is available, you can select this item. Contact your administrator for furtherinformation.*4 Password is required (4 digits).Executive FilteringSub Item Description Setting DefaultExecutive Filtering*1Sets whether to filter calls to anexecutive terminal using theBroadsoft Executive-Assistantfeature.Line 1–16 On OffOff*1 This item is displayed only when the feature is enabled. Contact your administrator for furtherinformation.Assistant SettingsSub Item Description Setting DefaultAssistant Filtering*1Sets whether to filter calls to anassistant terminal using theBroadsoft Executive-Assistantfeature.Line 1–16Specify a line as"Executive". On OffOffDivert Setting*1Sets the transfer feature for anexecutive terminal using theBroadsoft Executive-Assistantfeature. On      Phone Number OffOff*1 This item is displayed only when the feature is enabled. Contact your administrator for furtherinformation.94Appendix
SpecificationsKX-HDV430Item SpecificationsPower Supply AC adaptor / PoE (IEEE 802.3af)Power Consumption PoEStand-by: approx. 2.7 W (ECO mode off), approx. 2.2 W (ECOmode on)Talking: approx. 3.5 W (ECO mode off), approx. 2.8 W (ECO modeon)AC AdaptorStand-by: approx. 2.6 W (ECO mode off), approx. 1.9 W (ECOmode on)Talking: approx. 3.4 W (ECO mode off), approx. 2.7 W (ECO modeon)Maximum Power Consumption Approx. 4.4 WOperating Environment 0 °C (32 °F) to 40 °C (104 °F)Ethernet Port LAN: 1 (RJ45), PC: 1 (RJ45)Ethernet Interface 10Base-T/100Base-TX/1000Base-T(Auto / 100MB-FULL / 100MB-HALF / 10MB-FULL / 10MB-HALF)Auto MDI / MDIXWideband Codec G.722/G.722.2 (AMR-WB)Narrowband Codec G.711a-law / G.711µ-law / G.729aMultiple Line 16LCD Display 4.3-inch color TFT with touch panel16,772,216 colors (Full color)LCD Size 480 ´ 272 pixelsLCD Backlight 8 levelsVoIP Connection Method SIPSpeaker 1Microphone 1Headset Jack 1 (RJ9)EHS Jack 1 (ø3.5 mm [1/8 in], for EHS only)Bluetooth 1 (Class 1)Compatible CommunicationCameraKX-NTV150/KX-NTV160Dimensions(Width ´ Depth ´ Height;stand attached)"High" position:195 mm ´ 190 mm ´ 209 mm(7.7 in ´ 7.5 in ´ 8.3 in)"Low" position:195 mm ´ 184 mm ´ 188 mm(7.7 in ´ 7.3 in ´ 7.4 in)Weight (with handset, handsetcord and stand)870 g (1.92 lb)95Appendix
KX-HDV20Item SpecificationsPower Supply*1Power is supplied from the KX-HDV430.Power Consumption Stand-by: approx. 0.5 WMaximum Power Consumption Approx. 1.5 WOperating Environment 0 °C (32 °F) to 40 °C (104 °F)LCD Display Monochrome graphicalLCD Size 160 ´ 384 pixels, 12 linesLCD Backlight 6 levels (Always On/Automatic/Always Off)Dimensions(Width ´ Depth ´ Height;stand attached)"High" position:110 mm ´ 176 mm ´ 178 mm(4.3 in ´ 6.9 in ´ 7.0 in)"Middle" position:110 mm ´ 176 mm ´ 154 mm(4.3 in ´ 6.9 in ´ 6.1 in)"Low" position:110 mm ´ 175 mm ´ 121 mm(4.3 in ´ 6.9 in ´ 4.8 in)Weight (with stand) 430 g (0.95 lb)*1 The KX-HDV20 can be used only when the KX-HDV430 is receiving power from the optional ACadaptor.96Appendix
TroubleshootingCommon Issues and SolutionsGeneral UseIssue Possible Cause SolutionThe display is blank. The unit is not receiving power. The unit is not designed to functionwhen there is a power failure. Makesure that the device supplying PoEis receiving power and that theEthernet cable is properlyconnected. If an AC adaptor isconnected, confirm that the ACadaptor is connected and receivingpower.The unit is notperforming properly.Cables or cords are notconnected properly.Check all connections.Your connection settings areincorrect.RConsult your administrator toconfirm that your settings arecorrect.RIf the problem persists, consultyour dealer.An error has occurred. Restart the unit.I cannot hear a dialtone.—Confirm that the LAN cable isproperly connected.I cannot cancel thephonebook lock.The password you entered wasincorrect.Enter the correct password.I forgot my password. — Consult your administrator or dealer.The date and time arenot correct.—Adjust the date and time of the unit.The Message/Ringerlamp is lit.You received a voice messagewhile you were on the phone oraway from your desk.Check the voice message.The KX-HDV20 willnot turn on.The KX-HDV430 is receivingpower via Power-over-Ethernet(PoE).Connect the KX-HDV430 to an ACpower outlet using the optional ACadaptor.Making and Receiving CallsIssue Possible Cause SolutionI cannot make calls. The phone number was enteredincorrectly.RConfirm that you have enteredthe phone number of the otherparty correctly.RConsult your administrator ordealer.The phonebook list is beingimported or exported.RWait a few minutes for theoperation to complete.RConfirm with your administrator ordealer.97Appendix
Issue Possible Cause SolutionI cannot make longdistance calls.Your telephone service does notallow you to make long distancecalls.Make sure that you have subscribedto your telephone company’s longdistance service.The unit does not ringwhen a call isreceived.The ringer is turned off. Press the [j] volume key while acall is being received, or change theringer volume setting.While talking to anoutside party, the lineis disconnected.Your phone system/service mayimpose a time limit on outsidecalls.Consult your dealer to extend thetime limit, if necessary.Sound QualityIssue Possible Cause SolutionThe other partycannot hear my voice.The unit is muted. Press  /[MUTE/AUTO ANS] toturn off the mute feature.If you are using thespeakerphone, objects may beobstructing the microphone.Do not obstruct the unit’smicrophone during calls. Keep yourhands, as well as common objectssuch as folders, cups, and coffeepots away from the unit during calls.Sound cuts out; I canhear myself throughthe speaker.You are too far away from themicrophone.Try speaking closer to themicrophone. The environment is not suited tospeakerphone calls.RDo not use the unit within 2 m(6 ft 7 in) of projectors, airconditioning devices, fans, orother audible or electrical noiseemitting devices.RIf using the unit in a room withwindows, close the curtains orblinds to prevent echoes.RUse the unit in a quietenvironment. The unit was moved during a call. Do not move the unit while on a call.Objects are obstructing themicrophone.Do not obstruct the unit during calls.Keep your hands, as well ascommon objects such as folders,cups, and coffee pots away from theunit during calls.The other party is using ahalf-duplex speakerphone.If the other party is using ahalf-duplex speakerphone, soundmay cut out occasionally duringcalls. For best performance, theother party should use a full-duplexspeakerphone.98Appendix
Phonebook ListIssue Possible Cause SolutionI cannot add or editentries to thephonebook list.The phonebook list is full. Delete any unnecessary entries.The maximum number of entries inthe phonebook list is 2500.Bluetooth HeadsetIssue Possible Cause SolutionI cannot have aconversation usingthe Bluetooth headset.The headset is not registered. Make sure that the headset isproperly registered to the unit.An EHS headset is connected. Remove the EHS headset from theheadset jack. Priority is given to theEHS headset when both areconnected.The headset is not charged. Make sure that the headset isproperly charged by following theinstructions in the headset’sdocumentation.99Appendix
Error MessagesDuring operation, error messages might appear on the unit. The following table lists these messages andpossible causes and solutions.Error Message Possible Cause SolutionError:001Check LAN cable.The LAN cable is not connected. Check all connections.Error:002IP AddressCollisionThe unit’s network settings areincorrect.Consult your system administratoror dealer.Error:002IP AddressError:003Not RegisteredFailed to register to SIP server. Consult your system administratoror dealer.Memory Full The phonebook is full and cannotstore the new item.Remove unnecessary data in thephonebook and try again.No Entries When trying to view thephonebook: No items have beenstored. See  “Storing an Item inthe Personal Phonebook”,Page 47.When trying to view the Incomingor Outgoing Call Log: No logshave been stored. Need Repair Device fault. Contact your phone system dealer/service provider.Phonebook Error The memory became full during aphonebook download.RRemove unnecessary data in thephonebook, or consult youradministrator regarding thenumber of items beingdownloaded.RThis message disappears if youaccess the phonebook.100Appendix
WALL MOUNTING TEMPLATE 1(KX-HDV430, optionally with 1 attached KX-HDV20)1. Drive the screws into the wall as indicated.2. Hook the unit onto the screw heads.Note:Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.83 mm (3 ¼ in)100 mm (3 15⁄16 in)One screw hereOne screw hereOne screw at either pointOne screw at either point152 mm (6 in)For KX-HDV430For KX-HDV20
83 mm (3 ¼ in)100 mm (3 15⁄16 in)One screw hereOne screw hereOne screw at either pointOne screw at either pointWALL MOUNTING TEMPLATE 2(For mounting 2 or more KX-HDV20 units)1. Drive the screws into the wall as indicated.2. Hook the unit onto the screw heads.Note:Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.111 mm (4 ⅜ in)Previously mounted KX-HDV20(for reference)For KX-HDV20 to mount
103Notes
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, JapanWeb Site: http://www.panasonic.net/pcc/support/sipphone/Two Riverfront Plaza, Newark, NJ 07102-5490Web Site: http://www.panasonic.net/pcc/support/sipphone/5770 Ambler Drive, Mississauga, Ontario, L4W 2T3Web Site: http://www.panasonic.com/ca/Copyright:This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced forinternal use only. All other reproduction, in whole or in part, is prohibited without the written consent ofPanasonic System Networks Co., Ltd.© Panasonic System Networks Co., Ltd. 2016  PNQX7732ZA  PD0516SM0

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