Panasonic of North America 96NKX-MB2061 Multi-Function Laser Printer with Facsimile and 1.9 GHz DECT Base User Manual information guide

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Document ID	1342882
Application ID	5rD6R7iNTpUyM/H+t3btRg==
Document Description	user manual information guide
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	32.97kB (412175 bits)
Date Submitted	2010-09-14 00:00:00
Date Available	2010-10-29 00:00:00
Creation Date	2010-06-25 09:11:43
Producing Software	Antenna House PDF Output Library 2.6.0 (Windows)
Document Lastmod	2010-06-25 09:11:43
Document Title	user manual information guide
Document Creator	XSL Formatter V4.3 MR6b (4,3,2009,0204) for Windows
Document Author:	Panasonic System Networks Co., Ltd.

Important Information Guide
Multi-Function Printer
Model No. KX-MB2060
KX-MB2061
Do NOT connect the unit to a computer with the USB cable until prompted to do so during the setup
of Multi-Function Station (CD-ROM).
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory information:
To ensure that the unit operates properly, we recommend the
use of Panasonic toner and drum cartridges.
N Replacement accessory
– Toner cartridge
L Model No. (Part No.): KX-FAT461
– Drum cartridge
L Model No. (Part No.): KX-FAD462
– Rechargeable batteries
L Model No. (Part No.): HHR- 4DPA
N Optional accessory
– Additional digital cordless handset
L Model No. (Part No.): KX-TGA651
– Headset
L Model No. (Part No.): KX-TCA60, KX-TCA93, KXTCA94, KX-TCA400, KX-TCA430
Important:
L To use cordless handset features with KX-MB2060,
please purchase an additional digital cordless handset.
To place an order online (for customers in the U.S.A. or
Puerto Rico)
Visit our web site:
http://www.panasonic.com/mfpsupplies
L For questions regarding online orders:
E-mail: customerservice@shop.us.panasonic.com
Telephone: (800) 405-0652
To place an order by fax
Fax: (800) 237-9080
Include:
– your name, shipping address and telephone number
– credit card type, number, expiration date and your signature
– part number and quantity
To place an order by telephone
Telephone: (800) 332-5368
(Monday - Friday 9 am to 9 pm, EST.)
The supplied Setup CD-ROM provides the Operating
Instructions in PDF format with a detailed description
on how to use the unit. Adobe® Reader® is required to
view them. Please read before using the unit and save
the CD-ROM for future reference.
Language selection:
You can select a desired language.
L Base unit: The voice guidance, display and reports
will be in the selected language. The default setting
is English. If you want to change the setting, see the
operating instructions (feature #110 and feature
#112).
L Cordless handset: The display will be in the
selected language. The default setting is English. If
you want to change the setting, see the operating
instructions.
For support:
(for customers in the U.S.A. or Puerto
Rico)
— VISIT
www.panasonic.com/help
— E-MAIL
www.panasonic.com/contactinfo
Please register your product:
http://www.panasonic.com/prodreg
1. Important Information
User record (for your future reference)
Date of purchase
1. . Important Information
ENERGY STAR:
R As an ENERGY STAR® Partner, Panasonic has determined
that this product meets the ENERGY STAR guidelines for
energy efficiency. ENERGY STAR is a U.S. registered mark.
Serial number (found on the rear of the unit)
Retailer’s/Dealer’s name and address
Retailer’s/Dealer’s telephone number
Attach your sales receipt here.
Note:
R Save the original carton and packing materials for future
shipping and transportation of the unit.
R After unpacking the product, take care of the packing materials
and/or power plug cap appropriately.
Caution:
R When you operate this product, the power outlet should
be near the product and easily accessible.
R This product contains a CR Coin Cell Lithium Battery which
contains Perchlorate Material - special handling may apply.
See
www.dtsc.ca.gov/hazardouswaste/perchlorate
R The Telephone Consumer Protection Act of 1991 makes it
unlawful for any person to use a computer or other electronic
device, including fax machines, to send any message unless
such message clearly contains in a margin at the top or bottom
of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification
of the business or other entity, or other individual sending the
message and the telephone number of the sending machine
or such business, other entity, or individual. (The telephone
number provided may not be a 900 number or any other
number for which charges exceed local or long-distance
transmission charges.)
In order to program this information into your fax machine, you
should complete the instructions from the operating
instructions.
Trademarks:
R Adobe and Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
R All other trademarks identified herein are the property of their
respective owners.
Copyright:
R This material is copyrighted by Panasonic System Networks
Co., Ltd., and may be reproduced for internal use only. All other
reproduction, in whole or in part, is prohibited without the
written consent of Panasonic System Networks Co., Ltd.
© Panasonic System Networks Co., Ltd. 2010
Table of Contents
1.1 For your safety
1.2 Important safety instructions
1.3 Illegal copies
1.4 Turning the power ON
1.5 Selecting the operation mode (Scan/Copy/Fax)
1.6 Setting the original
1.7 Display messages
1.8 FCC and Other Information
1.9 Limited Warranty (United States and Puerto
Rico)
1.10 Customer Services directory
10
1.1 For your safety
To prevent severe injury and loss of life/property, read this
section carefully before using the unit to ensure proper and
safe operation of your unit.
1.1.1 WARNING
Power and ground connection
R Unplug this unit from power outlets if it emits smoke, an
abnormal smell or makes unusual noise. These conditions can
cause fire or electric shock. Confirm that smoke has stopped
and contact an authorized service center.
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
1. Important Information
R Use only the power source marked on the unit. If you are not
sure of the type of power supplied to your home, consult your
retailer/dealer or local power company.
R For safety purposes this unit is equipped with a grounded plug.
If you do not have this type of outlet, please have one installed.
Do not ignore this safety feature by tampering with the plug.
R Do not place objects on the power cord. Install the unit where
no one can step or trip on the cord.
R Do not overload power outlets and extension cords. This can
result in the risk of fire or electric shock.
R Completely insert the AC adaptor/power plug into the power
outlet. Failure to do so may cause electric shock and/or
excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the AC adaptor/power
plug by pulling it from the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an insulation defect from
moisture, etc. resulting in a fire.
R Never touch the plug with wet hands. There is a danger of
electric shock.
Installation
R Place the unit securely on a stable, level surface. Serious
damage and/or injury may result if the unit falls.
R To prevent the risk of fire or electrical shock, do not expose
this product to rain or any type of moisture.
R Use this unit in a well ventilated area. Particularly, if you will be
using the unit for extended periods of time or will be printing in
large volumes, be sure to ventilate the room sufficiently.
Operating safeguards
R Turn the power switch OFF before cleaning. Do not use liquid
or aerosol cleaners.
R Do not cover slots and openings on the unit. They are provided
for ventilation and protection against overheating. Never place
the unit near radiators, or in a place where proper ventilation
is not provided.
R Never push any objects through slots in this unit. This may
result in the risk of fire or electric shock. Never spill any liquid
on the unit.
R To reduce the risk of electric shock, do not disassemble this
unit. Take the unit to an authorized service center when service
is required. Opening or removing covers may expose you to
dangerous voltage or other risks. Incorrect reassembly can
cause electric shock when the unit is subsequently used.
R Follow all warnings and instructions marked on this unit.
R Do not spill liquids (detergents, cleansers, etc.) onto the
telephone line cord plug, or allow it to become wet at all. This
may cause a fire. If the telephone line cord plug becomes wet,
immediately pull it from the telephone wall jack, and do not use.
R Unplug this unit from power outlets and refer servicing to an
authorized service center when any of the following conditions
occur:
– If the power cord is damaged or frayed.
– If the unit has been exposed to rain or water, or liquid has
been spilled into the unit. Do not use a microwave oven to
speed up the drying process of any parts of the unit
(including the cordless handset) to avoid permanent
damage.
– If the unit does not work normally by following the operating
instructions. Adjust only controls covered by the operating
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instructions. Improper adjustment may require extensive
work by an authorized service center.
If the unit has been dropped or physically damaged.
If the unit exhibits a distinct change in performance.
USB cable/LAN cable
R To assure continued emission limit compliance:
– use only shielded USB cable (Example: Hi-Speed USB 2.0
certified cable).
– use only shielded LAN cable (Category 5 (Cat-5) Ethernet
cable).
Cordless handset communication
R Unplug from power outlets and never touch the inside of the
product if its casing has been broken open.
R Do not place or use this product near automatically controlled
devices such as automatic doors and fire alarms. Radio waves
emitted from this product may cause such devices to
malfunction resulting in an accident.
R Do not allow the AC adaptor or telephone line cord to be
excessively pulled, bent or placed under heavy objects.
R Consult the manufacturer of any personal medical devices,
such as pacemakers or hearing aids, to determine if they are
adequately shielded from external RF (radio frequency)
energy. (The product operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission power is 115 mW
(max.).)
R Do not use the product in health care facilities if any regulations
posted in the area instruct you not to do so. Hospitals or health
care facilities may be using equipment that could be sensitive
to external RF energy.
1.1.2 CAUTION
Installation and relocation
R After moving the unit from cold areas to warmer areas, wait
approximately 30 minutes before turning on the power switch
to allow the unit to adjust to the ambient temperature. If the
power switch is turned on too soon after a sudden climate
change, condensation may form inside the unit, causing
malfunction.
R Never turn the unit upside down or sideways when moving it.
R Never install telephone wiring during a lightning storm.
R Never install telephone jacks in wet locations unless the jack
is specifically designed for wet locations.
R Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network
interface.
R Use caution when installing or modifying telephone lines.
R Do not position the unit in a location where it is unstable or
subject to vibrations.
Operating safeguards
R When opening/closing the top cover, hold the indentations on
both sides of the unit (A).
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
1. Important Information
–
To prevent injuries, be careful not to put your hands under
the top cover.
Laser radiation
R The printer of this unit utilizes a laser. Use of controls or
adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.
See the operating instructions for the Laser diodes properties.
Fuser unit
R During or immediately after printing, the fuser unit gets hot.
This is normal. Do not touch the fuser unit.
Note:
R The area near the output tray may also get warm. This is
normal.
Toner cartridge
R Avoid ingestion, inhalation, eye or skin contact.
– If ingestion occurs, drink several glasses of water to dilute
stomach contents.
– If inhalation occurs, exit the area immediately into the fresh
air.
– If skin contact occurs, wash thoroughly with soap and cold
water, then air dry. Do not use hot water or hair dryer.
– If eye contact occurs, flush thoroughly with water.
– In all cases, seek medical treatment if adverse symptoms
occur.
Cordless handset communication
R Do not mix old and new batteries.
R Do not open or mutilate the battery(ies). Released electrolyte
from the battery(ies) is corrosive and may cause burns or injury
to the eyes or skin. The electrolyte is toxic and may be harmful
if swallowed.
R Exercise care when handling the battery(ies). Do not allow
conductive materials such as rings, bracelets or keys to touch
the battery(ies), otherwise a short circuit may cause the
battery(ies) and/or the conductive material to overheat and
cause burns.
R Charge the battery(ies) provided with or identified for use with
this product only in accordance with the instructions and
limitations specified in the operating instructions.
R Only use a compatible charger to charge the battery(ies). Do
not tamper with the charger. Failure to follow these instructions
may cause the battery(ies) to swell or explode.
R The AC adaptor is used as the main disconnect device. Ensure
that the AC outlet is installed near the unit and is easily
accessible.
R This unit is unable to make calls when:
– the cordless handset batteries need recharging or have
failed.
– there is a power failure.
1.2 Important safety instructions
When using this unit, basic safety precautions should always be
followed to reduce the risk of fire, electric shock, or personal injury.
1. Do not use this unit near water, for example near a bathtub,
wash bowl, kitchen sink, etc.
2. During thunderstorms, avoid using telephones except cordless
types. There may be a remote risk of an electric shock from
lightning.
3. Do not use the telephone of this unit (if so equipped) to report
a gas leak, when in the vicinity of the leak.
Cordless handset
1. Use only the power cord and batteries indicated in the
operating instructions. Do not dispose of the battery(ies) in a
fire. They may explode. Check with local codes for possible
special disposal instructions.
Attention:
A nickel metal hydride battery that is recyclable powers the product
you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for information
on how to recycle this battery.
SAVE THESE INSTRUCTIONS
1.3 Illegal copies
R It is unlawful to make copies of certain documents.
Copying certain documents may be illegal in your country.
Penalties of fines and/or imprisonment may be imposed on
those found guilty. The following are examples of items that
may be illegal to copy in your country.
– Currency
– Bank notes and checks
– Bank and government bonds and securities
– Passports and identification cards
– Copyright material or trademarks without the consent of
the owner
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
1. Important Information
– Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for
either its completeness or accuracy. In case of doubt,
contact your legal counsel.
1.6 Setting the original
1.6.1 Using the scanner glass
Notice:
R Install your machine near a supervised area to prevent illegal
copies from being made.
1.4 Turning the power ON
Turn the power switch to the ON position (A).
1 Open the document cover (A).
2 Place the document FACE DOWN on the scanner glass (B),
aligning the top left of the document with the corner where the
mark is positioned.
3 Close the document cover.
1.5 Selecting the operation mode (Scan/
Copy/Fax)
1.6.2 Using the automatic document feeder
You can select the desired mode by pressing one of the following
buttons.
–
–
–
MScanN: Select this mode when using the unit as a scanner.
MCopyN: Select this mode when using the unit as a copier.
MFaxN: Select this mode when using the unit as a fax machine.
1 Insert the document (up to 20 pages) FACE UP into the feeder
until a single beep is heard.
2 Adjust the width of the document guides (A) to fit the actual
size of the document.
1.7 Display messages
To indicate the unit’s status, one or more of the following messages
will appear on the display. See the operating instructions for details.
1.7.1 Base unit
–
“CALL SERVICE”
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
1. Important Information
–
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–
–
–
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–
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–
–
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–
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–
–
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“CORDLESS IN USE”
“BUSY”
“CHANGE DRUM”
“CHECK DOCUMENT”
“CHECK DRUM”
“CHECK PAPER #1”
“CHECK PAPER TRAY #1”
“CHECK PICK UP INPUT TRAY #2”
“CHECK REAR COVER”
“COOL DOWN FUSER”
“DRUM LIFE LOW REPLACE SOON”
“EMAIL SIZE OVER”
“FAX IN MEMORY”
“FILE SIZE OVER”
“KEEP COPYING”
“LOW TEMP.”
“MEMORY FULL”
“MESSAGE FULL”
“MODEM ERROR”
“NO FAX REPLY”
“OUT OF PAPER INPUT TRAY #2”
“PAPER IN TRAY #2”
“PAPER JAMMED”
“OPEN TOP COVER”
“PC FAIL OR BUSY”
“PLEASE WAIT”
“RECORDING ERROR”
“REDIAL TIME OUT”
“REMOVE DOCUMENT”
“REMOVE PAPER IN INPUT TRAY #2”
“REPLACE DRUM CHANGE SUPPLIES”
“RX MEMORY FULL”
“SCANNER POSITION ERROR”
“SERIAL ERROR”
“SUBSCRIBE TO CALLER ID”
“TONER EMPTY”
“CHANGE SUPPLIES”
“TONER LOW”
“CHANGE SUPPLIES”
“TOP COVER OPEN”
“TRANSMIT ERROR”
1.7.2 Cordless handset
–
–
–
–
–
–
–
“Base no power”
“No link. Re-connect base AC adaptor.”
“Busy”
“Error!!”
“Invalid”
“Requires subscription to Caller ID.”
“Use rechargeable battery.”
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
1. Important Information
1.8 FCC and Other Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
Privacy of communications may not be ensured when
using this phone.
CAUTION:
Any changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate this device.
NOTE:
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of
the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and
receiver.
— Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
— Consult your retailer/dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To
minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top
of a TV or VCR. If interference is experienced, move the
cordless telephone further away from the TV or VCR.
This will often reduce, or eliminate, interference.
Responsible Party:
Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
Technical Support:
Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
Telephone: 1-800-211-PANA (7262)
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the rear
of this equipment is a label that contains, among other
information, a product identifier in the format US:ACJ---------.
If requested, this number must be provided to the
telephone company.
• Registration No .....(found on the rear of the unit)
• Ringer Equivalence No. (REN)
...............................(found on the rear of the unit)
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed
to be connected to a compatible modular jack that is also
compliant.
The REN is used to determine the number of devices
that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five
(5.0).To be certain of the number of devices that may be
connected to a line, as determined by the total RENs,
contact the local telephone company. For products
approved after July 23, 2001, the REN for this product is
part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are
the REN without a decimal point (e.g., 03 is a REN of
0.3).
If this equipment causes harm to the telephone network,
the telephone company will notify you in advance that
temporary discontinuance of service may be required.
But if advance notice isn't practical, the telephone
company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order
for you to make necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this equipment, for repair or
warranty information, please contact a Factory Service
Center or other Authorized Servicer. If the equipment is
causing harm to the telephone network, the telephone
company may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service
commission or corporation commission for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation
of this equipment does not disable your alarm
equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a
qualified installer.
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
1. Important Information
This equipment is hearing aid compatible as defined by
the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise might be
heard in your Hearing Aid. Some Hearing Aids are not
adequately shielded from external RF (radio frequency)
energy. If noise occurs, use an optional headset
accessory or the speakerphone option (if applicable)
when using this phone. Consult with your audiologist or
Hearing Aid manufacturer about the availability of
Hearing Aids which provide adequate shielding to RF
energy commonly emitted by digital devices.
WHEN PROGRAMMING EMERGENCY NUMBERS
AND(OR) MAKING TEST CALLS TO EMERGENCY
NUMBERS:
1) Remain on the line and briefly explain to the
dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as
early morning or late evenings.
FCC RF Exposure Warning:
• This product complies with FCC radiation exposure
limits set forth for an uncontrolled environment.
• To comply with FCC RF exposure requirements, the
base unit must be installed and operated 20 cm (8
inches) or more between the product and all person’s
body (excluding extremities of hands, wrist and feet).
• This product may not be collocated or operated in
conjunction with any other antenna or transmitter.
• The cordless handset may be carried and operated
with only the optional specific belt-clip. Other nontested belt-clips or similar body-worn accessories may
not comply and must be avoided.
Notice
• FCC ID can be found inside the battery compartment or
on the rear of the unit.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have
reduced noise and interference when used with T-Coil
equipped hearing aids and cochlear implants.
Compatible with
Hearing Aid T-Coil
TIA-1083
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
1. Important Information
1.9 Limited Warranty (United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Facsimile/Multi-Function Product
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America
(referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original
purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a
new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product categories
Thermal Transfer Facsimile
Laser Facsimile
Laser Multi-Function
6 Months
Parts
Labor
6 Months
1 (one) Year
1 (one) Year
1 (one) Year
1 (one) Year
Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not
warranted under this Limited Warranty.
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be
no charge for parts. You must mail-in your product during the Limited Warranty period. This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only
covers products purchased as new. A purchase receipt or other proof of the original purchase date is required for Limited Warranty
service.
Mail-In Service
For Mail-In Service in the United States and Puerto Rico call 1-800-211-PANA (7262)
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and
tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result
from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments,
signal reception problems, misadjustment of consumer controls, improper maintenance, power line surge, improper voltage supply,
lightning damage, modification, introduction of sand, humidity or liquids, rental use of the product, service by anyone other than a
Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE
WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost
time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied
Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with
this product develops during or after the Limited Warranty period, you may contact your retailer/dealer or Service Center. If the problem
is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
For In Limited Warranty product service
When you ship the product
• Call toll-free 1-800-211-PANA (7262) for the location of an
• Carefully pack your unit, preferably in the original carton.
authorized service center.
• Attach a letter, detailing the symptom or problem, to the
outside of the carton.
If the Limited Warranty has expired, contact our Continued
• Send the unit to an authorized service center, prepaid and
Services Technical Support Line at 1-800-435-7329, for fee
adequately insured.
based technical support. A credit card will be used to charge
• Do not send your unit to the Panasonic Corporation of North
this fee.
America or to any executive or regional sales office. These
locations do not repair consumer products.
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
1. Important Information
1.10 Customer Services directory
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Retailer/Dealer or Service Center; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or E-mail us via:
http://www.panasonic.com/contactinfo
Contact:
For in Limited Warranty programming and Troubleshooting Support:
Office Advantage assistance and Service Location finder: 1-800-211-PANA (7262)
If the Limited Warranty has expired, contact our Continued Services Technical Support Line at 1-800-4357329, for fee based technical support. A credit card will be used to charge this fee.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
Phone (800) 332-5368 Fax (800) 237-9080 (Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
10
Detailed operating instructions are on the CD-ROM, or can be viewed at www.panasonic.com/help
Notes
11
Panasonic OFFICE ADVANTAGE PROGRAM
Free peace of mind,
direct from Panasonic
NO EXTRA COST
■
■
Covered during the period of limited warranty *1:
parts, labor, and toll-free help line *2
Free replacement *3 and repair program
The Panasonic Office Advantage Consumer Service
Program.
Panasonic knows that if your unit is not up and running, neither is
your business. That’s why we created the Panasonic Office
Advantage Program. Included at no extra cost with the purchase
of a new and unused Panasonic unit, the Office Advantage
Program can provide a free replacement unit*3 if your original unit
is in need of repair.
Here’s how it works:
1. If you have a problem with your unit that you purchased new
and unused while it is covered by the period of limited
warranty*1, call our toll-free help-line at 1-800-211-PANA
(7262)*2.
2. Talk to one of our technical experts to troubleshoot your
problem over the phone.
3. If repairs are necessary and you are entitled to service under
the terms and conditions of the limited warranty*5, we will send
a refurbished*4 replacement unit to you.
A second option available under our limited warranty*1 is to mailin your unit to one of our Authorized Independent Service
centers, where the unit will be repaired and returned to you.
Instructions:
If you choose to receive a replacement unit under the Office
Advantage Program, Panasonic will provide a replacement unit
which will be completely refurbished, quality-tested by Panasonic
technicians and individually hand-inspected before it is shipped
to you. You will keep the replacement unit and send the original
unit to us in the replacement unit’s box within 10 days upon
delivery to avoid unnecessary charges. You need to contact the
courier to pick up the unit at no charge to you, should it be
determined that you are entitled to warranty service. The original
unit must be properly packaged in the same manner as the
replacement unit, utilizing the packing materials provided.
Damage due to improper or inadequate packing will be charged
to you as an out-of-warranty cost.
Requirements:
You must give our technicians a valid credit card number
(Discover, VISA, Master Card, or American Express/Optima).
The proof-of-purchase must be faxed to 1-888-412-9991 to
determine if the unit is under Limited Warranty. Product that is
not returned to Panasonic by 10 business days after shipment
of the replacement product will be charged to your credit card
account at Panasonic’s Suggested Retail Price (see your
retailer/dealer for details). If your original unit is not eligible for
warranty service, your card will be charged for the nonwarranty repair of the unit at Panasonic’s current rate for parts
and labor and for any shipping charges associated with this
program. If you do not wish to pay out-of-warranty repair costs,
you will be responsible for returning the replacement unit to
Panasonic and for paying all shipping charges associated with
this program including the delivery of the replacement product
to you, shipment of the problem unit to Panasonic, shipment of
the replacement unit back to Panasonic and the return of your
original unit back to you. Credit status will be verified prior to
sending the replacement product.
*1 See Limited Warranty page for more information.
*2 If the Limited Warranty*1 has expired, contact our Continued
Services Technical Support Line at 1-800-435-7329, for fee
based technical support. A credit card will be used to charge
this fee.
*3 Replacement unit is refurbished.
*4 Panasonic reserves the right to send a refurbished unit.
Accessories and consumables are not included.
*5 Replacement program is only available in the 50 United
States and is subject to termination at any time without
advance notice. All terms stated in the Limited Warranty
apply to this program. Please see Limited Warranty
coverage page for more information.
One Panasonic Way, Secaucus, New Jersey 07094
PNQW2407ZA CM0810SY0
1/2
Printed in Malaysia

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