Panasonic of North America 96NKX-PRWA10 DECT 6.0 Handset User Manual Operating Instructions English

Panasonic Corporation of North America DECT 6.0 Handset Operating Instructions English

Users Manual

Operating InstructionsPremium Design Phone with Smartphone ConnectModel No.    KX-PRW120Before initial use, see “Getting Started”on page 9.Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them forfuture reference.Consulte  “Guía Rápida Española”, página 55.For assistance, visit our Web site: http://www.panasonic.com/help for customersin the U.S.A. or Puerto Rico.Please register your product: http://www.panasonic.com/prodregPRW120(en)_1009_ver031.pdf   1 2013/10/09   17:39:00
IntroductionAccessory information ..................................3Important InformationFor your safety .............................................5Important safety instructions ........................6For best performance ...................................6Other information .........................................7Specifications ...............................................7Getting StartedSetting up .....................................................9Intelligent eco mode ...................................10Controls ......................................................11Display icons ..............................................11Language setting ........................................12Date and time .............................................12Other settings .............................................12Making/Answering CallsMaking calls ...............................................14Answering calls ..........................................14Useful features during a call .......................14Intercom .....................................................16PhonebookPhonebook .................................................17Speed dial ..................................................19ProgrammingMenu list .....................................................21Alarm ..........................................................27Silent mode ................................................28Call block ....................................................28Baby monitor ..............................................29Other programming ....................................31Registering a unit .......................................32Caller ID ServiceUsing Caller ID service ...............................34Caller list ....................................................34Answering SystemAnswering system ......................................36Turning the answering system on/off .........36Greeting message ......................................36Listening to messages ...............................37Advanced new message alertingfeatures ......................................................38Remote operation .......................................39Answering system settings .........................40Smartphone IntegrationSmartphone integration ..............................42Network settings .........................................42Smartphone Connect app ..........................43Other network features ...............................43Useful InformationVoice mail service ......................................45Error messages ..........................................46Troubleshooting .........................................47Network connection troubleshooting ..........51FCC and other information .........................53Guía Rápida EspañolaGuía Rápida Española ...............................55AppendixCustomer services .....................................59Warranty (For United States and PuertoRico) ...........................................................60IndexIndex...........................................................622Table of ContentsPRW120(en)_1009_ver031.pdf   2 2013/10/09   17:39:00
Accessory informationSupplied accessoriesNo. Accessory item/Order number QuantityAAC adaptor/PNLV236Z 1BTelephone line cord/PQJA10075Z 1CRechargeable batteries/HHR-4DPA 2DHandset cover*1/PNYNPRWA10WR 1*1 The handset cover comes attached to the handset.A B C DAdditional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 59).Accessory item Order numberRechargeablebatteriesHHR-4DPA*1RTo order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handsetT-adaptor KX-J66Range extender KX-TGA405*2Key detector KX-TGA20*3*1 Replacement batteries may have a different capacity from that of the supplied batteries.*2 By installing this unit, you can extend the range of your phone system to include areaswhere reception was previously not available. This product can be purchased online. Pleasevisit our Web site: http://www.panasonic.com/RangeExtender*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone andattaching it to an easy-to-lose item in advance, you can locate and find the mislaid item towhich the key detector is attached. Please visit our Web site:http://panasonic.net/pcc/products/telephone/p/tga20/Other informationRDesign and specifications are subject to change without notice.RThe illustrations in these instructions may vary slightly from the actual product.For assistance, please visit http://www.panasonic.com/help 3IntroductionPRW120(en)_1009_ver031.pdf   3 2013/10/09   17:39:00
Expanding your phone systemHandset (optional): KX-PRWA10You can expand your phone system byregistering optional handsets (6 max.) to asingle base unit.ROptional handsets may be a different colorfrom that of the supplied handsets.SmartphoneYour smartphone: 4 max.You can expand your phone system by installing the SmartphoneConnect app on your smartphone and registering your smartphoneto the base unit.RYou must configure the base unit and download the app beforeyou can use these features. See the “Smartphone Integration”chapter beginning on page 42 for more information.4For assistance, please visit http://www.panasonic.com/helpIntroductionPRW120(en)_1009_ver031.pdf   4 2013/10/09   17:39:00
For your safetyTo prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product.WARNINGPower connectionRUse only the power source marked on theproduct.RDo not overload power outlets andextension cords. This can result in the riskof fire or electric shock.RCompletely insert the AC adaptor/powerplug into the power outlet. Failure to do somay cause electric shock and/or excessiveheat resulting in a fire.RRegularly remove any dust, etc. from theAC adaptor/power plug by pulling it fromthe power outlet, then wiping with a drycloth. Accumulated dust may cause aninsulation defect from moisture, etc.resulting in a fire.RUnplug the product from power outlets if itemits smoke, an abnormal smell, or makesan unusual noise. These conditions cancause fire or electric shock. Confirm thatsmoke has stopped emitting and contactthe Panasonic Call Center at1-800-211-PANA (1-800-211-7262).RUnplug from power outlets and never touchthe inside of the product if its casing hasbeen broken open.RNever touch the plug with wet hands.Danger of electric shock exists.InstallationRTo prevent the risk of fire or electricalshock, do not expose the product to rain orany type of moisture.RDo not place or use this product nearautomatically controlled devices such asautomatic doors and fire alarms. Radiowaves emitted from this product may causesuch devices to malfunction resulting in anaccident.RDo not allow the AC adaptor or telephoneline cord to be excessively pulled, bent orplaced under heavy objects.Operating safeguardsRUnplug the product from power outletsbefore cleaning. Do not use liquid oraerosol cleaners.RDo not disassemble the product.RDo not spill liquids (detergents, cleansers,etc.) onto the telephone line cord plug, orallow it to become wet at all. This maycause a fire. If the telephone line cord plugbecomes wet, immediately pull it from thetelephone wall jack, and do not use.MedicalRConsult the manufacturer of any personalmedical devices, such as pacemakers orhearing aids, to determine if they areadequately shielded from external RF(radio frequency) energy. DECT featuresoperate between 1.92 GHz and 1.93 GHzwith a peak transmission power of 115 mW.Wi-Fi features operate between 2.412 GHzand 2.462 GHz with a peak transmissionpower of 100 mW.RDo not use the product in health carefacilities if any regulations posted in thearea instruct you not to do so. Hospitals orhealth care facilities may be usingequipment that could be sensitive toexternal RF energy.CAUTIONInstallation and locationRNever install telephone wiring during anelectrical storm.RNever install telephone line jacks in wetlocations unless the jack is specificallydesigned for wet locations.RNever touch uninsulated telephone wires orterminals unless the telephone line hasbeen disconnected at the network interface.RUse caution when installing or modifyingtelephone lines.RThe AC adaptor is used as the maindisconnect device. Ensure that the ACFor assistance, please visit http://www.panasonic.com/help 5Important InformationPRW120(en)_1009_ver031.pdf   5 2013/10/09   17:39:00
outlet is installed near the product and iseasily accessible.RThis product is unable to make calls when:– the handset batteries need recharging orhave failed.– there is a power failure.RDo not place magnetic cards or similarobjects near the phone. Magnetic data onthe cards, etc. may be deleted.RDo not place metallic objects such aspaperclips near the product. Metallicobjects could cause a short circuit if theytouch the charge contacts.BatteryRWe recommend using the batteries notedon page 3. USE ONLY rechargeableNi-MH batteries AAA (R03) size.RDo not mix old and new batteries.RDo not open or mutilate the batteries.Released electrolyte from the batteries iscorrosive and may cause burns or injury tothe eyes or skin. The electrolyte is toxic andmay be harmful if swallowed.RExercise care when handling the batteries.Do not allow conductive materials such asrings, bracelets, or keys to touch thebatteries, otherwise a short circuit maycause the batteries and/or the conductivematerial to overheat and cause burns.RCharge the batteries provided with oridentified for use with this product only, inaccordance with the instructions andlimitations specified in this manual.ROnly use a compatible base unit (orcharger) to charge the batteries. Do nottamper with the base unit (or charger).Failure to follow these instructions maycause the batteries to swell or explode.Attention:A nickel metal hydride battery that isrecyclable powers the product you havepurchased.Please call 1-800-8-BATTERY(1-800-822-8837) for information on how torecycle this battery.Important safetyinstructionsWhen using your product, basic safetyprecautions should always be followed toreduce the risk of fire, electric shock, andinjury to persons, including the following:1. Do not use this product near water forexample, near a bathtub, washbowl,kitchen sink, or laundry tub, in a wetbasement or near a swimming pool.2. Avoid using a telephone (other than acordless type) during an electrical storm.There may be a remote risk of electricshock from lightning.3. Do not use the telephone to report a gasleak in the vicinity of the leak.4. Use only the power cord and batteriesindicated in this manual. Do not dispose ofbatteries in a fire. They may explode.Check with local codes for possible specialdisposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonicunits use radio waves to communicate witheach other.RFor maximum coverage and noise-freecommunications, place your base unit:– at a convenient, high, and centrallocation with no obstructions betweenthe handset and base unit in an indoorenvironment.– away from electronic appliances such asTVs, radios, personal computers,wireless devices, or other phones.6For assistance, please visit http://www.panasonic.com/helpImportant InformationPRW120(en)_1009_ver031.pdf   6 2013/10/09   17:39:00
– facing away from radio frequencytransmitters, such as external antennasof mobile phone cell stations. (Avoidputting the base unit on a bay window ornear a window.)RCoverage and voice quality depends on thelocal environmental conditions.RIf the reception for a base unit location isnot satisfactory, move the base unit toanother location for better reception.EnvironmentRKeep the product away from electrical noisegenerating devices, such as fluorescentlamps and motors.RThe product should be kept free fromexcessive smoke, dust, high temperature,and vibration.RThe product should not be exposed todirect sunlight.RDo not place heavy objects on top of theproduct.RWhen you leave the product unused for along period of time, unplug the product fromthe power outlet.RThe product should be kept away from heatsources such as heaters, kitchen stoves,etc. It should not be placed in rooms wherethe temperature is less than 0 °C (32 °F) orgreater than 40 °C (104 °F). Dampbasements should also be avoided.RThe maximum calling distance may beshortened when the product is used in thefollowing places: Near obstacles such ashills, tunnels, underground, near metalobjects such as wire fences, etc.ROperating the product near electricalappliances may cause interference. Moveaway from the electrical appliances.Routine careRWipe the outer surface of the productwith a soft moist cloth.RDo not use benzine, thinner, or anyabrasive powder.Other informationCAUTION: Risk of explosion if battery isreplaced by an incorrect type. Dispose of usedbatteries according to the instructions.Notice for product disposal, transfer,or returnRThis product can store your private/confidential information. To protect yourprivacy/confidentiality, we recommend thatyou erase information such as phonebookor caller list entries from the memory beforeyou dispose of, transfer, or return theproduct.NoticeSpecificationsRCommunication standardsDECT 6.0 (Digital Enhanced CordlessTelecommunications 6.0)Wi-Fi (IEEE 802.11 b/g/n)RFrequency rangeDECT:For assistance, please visit http://www.panasonic.com/help 7Important InformationPRW120(en)_1009_ver031.pdf   7 2013/10/09   17:39:00
1.92 GHz to 1.93 GHzWi-Fi:2.412 GHz to 2.462 GHz (channels 1 to 11)RRF transmission powerDECT:115 mW (max.)Wi-Fi:100 mW (peak transmission power)REncryptionWPA2-PSK (TKIP/AES), WPA-PSK (TKIP/AES), WEP (128/64 bit)RSimplified configurationWPS (PBC)RPower source120 V AC, 60 HzRPower consumptionBase unit:Standby: Approx. 2.0 WMaximum: Approx. 3.9 WROperating conditions0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %relative air humidity (dry)8For assistance, please visit http://www.panasonic.com/helpImportant InformationPRW120(en)_1009_ver031.pdf   8 2013/10/09   17:39:00
Setting upConnectionsn Base unitPress the AC adaptor plug firmly to theunit.Keep the plug in the horizontal positionand fasten the cord by hooking it.Connect the AC adaptor to the poweroutlet.Connect the telephone line cord to theunit and single-line telephone jack(RJ11C) until you hear a click.A DSL/ADSL filter (not supplied) isrequired if you have a DSL/ADSL service.Note:RUse only the supplied Panasonic ACadaptor PNLV236.245314Battery installationRUSE ONLY rechargeable Ni-MH batteriesAAA (R03) size (1).RDo NOT use Alkaline/Manganese/Ni-Cdbatteries.RConfirm correct polarities ( ,  ).1RFollow the directions on the display to setup the unit.For assistance, please visit http://www.panasonic.com/help 9Getting Started PRW120(en)_1009_ver031.pdf   9 2013/10/09   17:39:00
Battery chargingCharge for about 7 hours.RConfirm “Charging” is displayed (1).RWhen the batteries are fully charged,“Fully charged” is displayed.1Note when setting upNote for connectionsRThe AC adaptor must remain connected atall times. (It is normal for the adaptor to feelwarm during use.)RThe AC adaptor should be connected to avertically oriented or floor-mounted ACoutlet. Do not connect the AC adaptor to aceiling-mounted AC outlet, as the weight ofthe adaptor may cause it to becomedisconnected.During a power failureThe unit will not work during a power failure.We recommend connecting a corded-typetelephone (without AC adaptor) to the sametelephone line or to the same telephone linejack using a Panasonic T-adaptor (page 3).Note for battery installationRUse the supplied rechargeable batteries.For replacement, we recommend using thePanasonic rechargeable batteries noted onpage 3, 6.Note for battery chargingRIt is normal for the handset to feel warmduring charging.RClean the charge contacts of the handset,base unit, and charger with a soft and drycloth once a month. Before cleaning theunit, disconnect from power outlets and anytelephone line cords. Clean more often ifthe unit is exposed to grease, dust, or highhumidity.Battery levelIcon Battery levelHighMediumLowNeeds charging.EmptyPanasonic Ni-MH batteryperformance (supplied batteries)Operation Operating timeIn continuous use 10 hours max.*1Not in use (standby) 6 days max.*1*1 If eco mode is on.Note:RActual battery performance depends onusage and ambient environment.Intelligent eco modeThis feature automatically reduces handsetpower consumption by suppressing handsettransmission power when the handset is closeto the base unit.RWhen this feature is activated,   isdisplayed.REco mode is turned off when the claritybooster is activated (page 15).10 For assistance, please visit http://www.panasonic.com/help Getting StartedPRW120(en)_1009_ver031.pdf   10 2013/10/09   17:39:01
ControlsHandsetABCDFGHIJECharge contactsMZN (SP-PHONE: Speakerphone)M N (TALK)Dial keypad (*: TONE)SpeakerReceiverDisplayMFLASHNMCALL WAITNMOFFNMicrophonenControl type Soft keysBy pressing a soft key, you can select thefeature shown directly above it on thedisplay. Navigator key–MDN, MCN, MFN, or MEN: Scroll throughvarious lists and items.– (Volume: MDN or MCN): Adjust thereceiver or speaker volume while talking.–MCN CID (Caller ID): View the caller list.–MFN W : View the phonebook entry.–MEN REDIAL: View the redial list.Base unitBAM N (Locator)RYou can locate a misplaced handsetby pressing MN.Charge contactsDisplay iconsHandset display itemsItem MeaningWithin base unit rangeOut of base unit rangeThe line is in use.RWhen flashing slowly: Thecall is put on hold.RWhen flashing rapidly: Anincoming call is now beingreceived.Eco mode is on. (page 10)Noise reduction is set.(page 15)ZSpeakerphone is on.(page 14)For assistance, please visit http://www.panasonic.com/help 11Getting Started PRW120(en)_1009_ver031.pdf   11 2013/10/09   17:39:01
Item MeaningAnswering system is on.(page 36)Ringer volume is off.(page 23)Silent mode is on. (page 28)Call sharing mode is off.(page 25)Alarm is on. (page 27)Equalizer is set. (page 15)The key backlight is off.(page 24)Handset numberBattery levelBlocked call (page 29)Baby monitor is activated.The name/number displayednext to the icon indicates themonitoring unit. (page 29)BoosteronClarity booster is on.(page 15)Line inuseSomeone is using the line.In use Answering system is beingused by another handset.Handset soft key iconsIcon ActionTemporarily turns off the ringerfor incoming calls. (page 14)WOpens the phonebook.Language settingDisplay languageYou can select either “English” or“Español” as the display language. Thedefault setting is “English”.1MMenuN (right soft key) #1102MbN: Select the desired setting. a MSaveN3MOFFNVoice guidance languageYou can select either “English” or“Español” as the voice guidance languageof the answering system. The default setting is“English”.1MMenuN (right soft key) #1122MbN: Select the desired setting.3MSaveN a MOFFNDate and time1MMenuN (right soft key) #1012Enter the current month, date, and yearby selecting 2 digits for each.Example: July 15, 201307 15 133MOKN4Enter the current hour and minute(12-hour clock format) by selecting 2digits for each.Example: 9:3009 305*: Select “AM” or “PM”.6MSaveN a MOFFNNote:RWhen English is selected as the displaylanguage, 12-hour clock format is used.When Spanish is selected, 24-hour clockformat is used.Other settingsScreen saver modeThe backlight goes dark when on a call orturns off completely after 1 minute ofinactivity if the handset is not on the base unitor charger.Activate the handset display again by:12 For assistance, please visit http://www.panasonic.com/help Getting StartedPRW120(en)_1009_ver031.pdf   12 2013/10/09   17:39:01
– pressing M N when on a call.– pressing MOFFN at all other times.Dialing modeIf you cannot make calls, change this settingaccording to your telephone line service. Thedefault setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.1MMenuN (right soft key) #1202MbN: Select the desired setting.3MSaveN a MOFFNFor assistance, please visit http://www.panasonic.com/help 13Getting Started PRW120(en)_1009_ver031.pdf   13 2013/10/09   17:39:01
Making calls1Lift the handset and dial the phonenumber.RTo correct a digit, press MClearN.2Press MN.3When you finish talking, press MOFFN orplace the handset on the base unit orcharger.Using the speakerphone1Dial the phone number and press MZN.2When you finish talking, press MOFFN.Note:RTo switch back to the receiver, press MZN/MN.Adjusting the receiver or speakervolumePress MDN or MCN repeatedly while talking.Making a call using the redial listThe last 5 phone numbers dialed are stored inthe redial list (each 48 digits max.).1MEN REDIAL2MbN: Select the desired phone number.3MNErasing a number in the redial list1MEN REDIAL2MbN: Select the desired phone number.a MEraseN3MbN: “Yes” a MSelectN a MOFFNPause (for PBX/long distance serviceusers)A pause is sometimes required when makingcalls using a PBX or long distance service.When storing a calling card access numberand/or PIN in the phonebook, a pause is alsoneeded (page 19).Example: If you need to dial the line accessnumber “9” when making outside calls with aPBX:19 a MDN (Pause)2Dial the phone number. a MNNote:RA 3.5 second pause is inserted each timeMDN (Pause) is pressed.Answering calls1Lift the handset and press MN or MZNwhen the unit rings.2When you finish talking, press MOFFN orplace the handset on the base unit orcharger.Any key answer: You can answer the call bypressing any dial key.Auto talk: You can answer calls simply bylifting the handset (page 24).Temporary ringer off: You can turn the ringeroff temporarily by pressing MN.Adjusting the handset ringer volumePress MDN or MCN repeatedly to select thedesired volume while ringing.Useful features during acallHold1Press MMenuN during an outside call.2MbN: “Hold” a MSelectN3To release hold, press MN.Note:RAfter holding for 10 minutes, the call isdisconnected.Mute1Press MMuteN during a call.14 For assistance, please visit http://www.panasonic.com/helpMaking/Answering CallsPRW120(en)_1009_ver031.pdf   14 2013/10/09   17:39:01
2To return to the call, press MMuteN.FlashMFLASHN allows you to use the specialfeatures of your host PBX such as transferringan extension call, or accessing optionaltelephone services.Note:RTo change the flash time, see page 25.For call waiting or Call WaitingCaller ID service usersTo use call waiting or Call Waiting Caller ID,you must first subscribe with your serviceprovider/telephone company.This feature allows you to receive calls whileyou are already talking on the phone. If youreceive a call while on the phone, you will heara call waiting tone.If you subscribe to both Caller ID and CallWaiting with Caller ID services, the 2ndcaller’s information is displayed after you hearthe call waiting tone on the handset.1Press MCALL WAITN to answer the 2ndcall.2To switch between calls, press MCALLWAITN.Note:RPlease contact your service provider/telephone company for details andavailability of this service in your area.Temporary tone dialing (forrotary/pulse service users)Press * (TONE) before entering accessnumbers which require tone dialing.Handset clarity boosterThis feature can improve sound clarity whenthe handset is used in an area where theremay be interference. During an outside call,this feature is turned on automatically whennecessary.RWhen this feature is turned on, “Boosteron” is displayed.Handset noise reductionThis feature allows you to hear the voice ofthe person you are talking to clearly, byreducing the surrounding noise coming fromthe other party’s telephone.1Press MMenuN while talking.2MbN: “Noise reduction on” or“Noise reduction off” a MSelectNNote:RDepending on the environment where thishandset is being used, this feature may notbe effective.RThis feature is not available using thespeakerphone.Handset equalizerThis feature clarifies the voice of the personyou are talking to, producing a morenatural-sounding voice that is easier to hearand understand.1Press MMenuN while talking.2MbN: “Equalizer” a MSelectN3MbN: Select the desired setting.4Press MOKN to exit.Note:RDepending on the condition and quality ofyour telephone line, this feature mayemphasize existing line noise. If it becomesdifficult to hear, turn this feature off.RThis feature is not available while using thespeakerphone.Call shareYou can join an existing outside call.To join the conversation, press MN whenthe other handset is on an outside call.Note:RA maximum of 3 parties (including 1 outsideparty) can join a conversation using 2extensions. (3-way conference)For assistance, please visit http://www.panasonic.com/help 15Making/Answering CallsPRW120(en)_1009_ver031.pdf   15 2013/10/09   17:39:01
RTo prevent other users from joining yourconversations with outside callers, turn thecall sharing mode off (page 25).Transferring calls, conferencecallsOutside calls can be transferred between 2handsets in the same radio cell.2 handsets in the same radio cell can have aconference call with an outside party.1During an outside call, press MMenuN.2MbN: “Intercom” a MSelectN3MbN: Select the desired unit. a MSelectN4Wait for the paged party to answer.RIf the paged party does not answer,press MBackN to return to the outsidecall.5To complete the transfer:Press MOFFN.To establish a conference call:MMenuN a MbN: “Conference” aMSelectNRTo leave the conference, press MOFFN.The other 2 parties can continue theconversation.RTo put the outside call on hold:MMenuN a MbN: “Hold” a MSelectNTo resume the conference: MMenuNa MbN: “Conference” a MSelectNRTo cancel the conference: MMenuN aMbN: “Stop conference” aMSelectNYou can continue the conversationwith the outside caller.Note:RYou can also select your smartphone in thisfeature using a handset, if your smartphoneis registered to the base unit (page 42).IntercomIntercom calls can be made betweenhandsets.Note:RWhen paging the handset, the pagedhandset beeps for 1 minute.RIf you receive an outside call while talkingon the intercom, you hear 2 tones. Toanswer the call, press MOFFN, then pressMN.RYou can also select your smartphone in thisfeature using a handset, if your smartphoneis registered to the base unit (page 42).Making an intercom call1MMenuN (right soft key) a MIntercomN2MbN: Select the desired unit. a MSelectN3When you finish talking, press MOFFN.Answering an intercom call1Press MN to answer the page.2When you finish talking, press MOFFN.Turning auto intercom on/offThis feature allows the handset to answerintercom calls automatically when it is called.You do not need to press MN. When thisfeature is set to “On”, the monitoring handsetfor the baby monitor feature (page 31) willalso answer baby monitor calls automatically.The default setting is “Off”.1MMenuN (right soft key) #2732MbN: Select the desired setting. aMSaveN a MOFFN16 For assistance, please visit http://www.panasonic.com/helpMaking/Answering CallsPRW120(en)_1009_ver031.pdf   16 2013/10/09   17:39:01
PhonebookYou can add 500 names (16 characters max.)and phone numbers (24 digits max.) to thephonebook, and assign each phonebook entryto the desired group.The total number of entries that can be storedvaries depending on how many phonenumbers you have stored for each entry.Total number of entries is shown below*1:1 name + 1 phone number: 500 entries1 name + 2 phone numbers: 250 entries1 name + 3 phone numbers: 166 entries*1 Up to 3 phone numbers for each entrycan be stored.Important:RAll entries can be shared by any registeredhandset.RYou can copy contacts from yoursmartphone to the unit’s phonebook if yoursmartphone is registered to the base unit.For more information, refer to theSmartphone Connect App Guide, which isavailable for download from our web site.Adding phonebook entries1MWN or MFN W a MMenuN2MbN: “Add new entry” a MSelectN3MbN: “(Name)” a MSelectN4Enter the party’s name. a MOKN5MbN: “(Phone no. 1)” a MSelectNRYou can store up to 3 phone numbersfor each entry.6Enter the party’s phone number. a MOKN7MbN: “Group 1” a MSelectN8MbN: Select the desired group. a MSelectN9MSaveN a MOFFNCharacter table for entering namesWhile entering characters, you can switchbetween uppercase and lowercase bypressing * (A®a).Key Character1& ’ ( ) H,  – . / 12A B C 2a b c 23D E F 3d e f 34G H I 4g h i 45J K L 5j k l 56M N O 6m n o 67P Q R S 7p q r s 78T U V 8t u v 89W X Y Z 9w x y z 900##RTo enter another character that is locatedon the same dial key, first press MEN tomove the cursor to the next space.RIf you do not press any dial key within 5seconds after entering a character, thecharacter is fixed and the cursor moves tothe next space.R in the above table represents a singlespace.Erasing the character or numberPress MFN or MEN. a MClearNRPress and hold MClearN to erase allcharacters or numbers.Storing a redial list number to thephonebook1MEN REDIALFor assistance, please visit http://www.panasonic.com/help 17PhonebookPRW120(en)_1009_ver031.pdf   17 2013/10/09   17:39:01
2MbN: Select the desired phone number.a MDetailN a MSaveN3To store the name, continue from step 3,“Editing entries”, page 18.Storing caller information to thephonebook1MCN CID2MbN: Select the desired entry. a MDetailNRTo edit the number: MMenuN a MbN:“Edit” a MSelectNPress MEditN repeatedly until thephone number is shown in the desiredformat. And then, press MSaveN. Go tostep 5.3MMenuN4MbN: “Save CID” a MSelectN5MbN: “Phonebook” a MSelectN6Continue from step 3, “Editing entries”,page 18.GroupsGroups can help you find entries in thephonebook quickly and easily. You canchange the names of groups (“Friends”,“Family”, etc.). By assigning different ringertones for different groups of callers, you canidentify who is calling (ringer ID), if you havesubscribed to Caller ID service.Changing group names/setting ringerID1MWN or MFN W a MMenuN2MbN: “Group” a MSelectN3MbN: Select the desired group. a MSelectN4To change group namesMbN: “Group name” a MSelectN a Editthe name (10 characters max.; page 17).a MSaveNTo set group ringer toneMbN: Select the current setting of thegroup ringer tone. a MSelectN a MbN:Select the desired ringer tone. a MSaveN5MOFFNFinding and calling from aphonebook entry1MWN or MFN W2To scroll through all entriesMbN: Select the desired entry. a MNTo search by first characterPress the dial key (0 to 9, or #)which contains the character you aresearching for (page 17).MbN: Scroll through the phonebook ifnecessary. a M NTo search by query* a To search for the name, enterthe first characters (up to 4) inuppercase (page 17). a MOKNMbN: Scroll through the phonebook ifnecessary. a M NTo search by groupMGroupNMbN: Select the desired group. aMSelectNMbN: Scroll through the phonebook ifnecessary. a MN3MbN: Select the desired phone number.a MNEditing entries1Find the desired entry (page 18). aMMenuN2MbN: “Edit” a MSelectN3MbN: Select the desired item you want tochange. a MSelectN4To change the name and phonenumber:Edit the name or phone number. a MOKNTo change the group:MbN: Select the desired group. a MSelectNTo delete the picture:MEraseN a MbN: “Yes” a MSelectN5MSaveN a MOFFN18 For assistance, please visit http://www.panasonic.com/helpPhonebookPRW120(en)_1009_ver031.pdf   18 2013/10/09   17:39:01
Erasing entriesErasing an entry1Find the desired entry (page 18). aMMenuN2MbN: “Erase” a MSelectN3MbN: “Yes” a MSelectN a MOFFNErasing all entries1MWN or MFN W a MMenuN2MbN: “Erase all” a MSelectN3MbN: “Yes” a MSelectN4MbN: “Yes” a MSelectN a MOFFNNote:RYou can copy contacts from yoursmartphone to the unit’s phonebook if yoursmartphone is registered to the base unit.Later, if you delete those phonebookentries from the unit, pictures that wereattached to the entries will remain in thehandset. You can erase these picturesmanually using the “Memory manager”feature (page 25).Chain dialThis feature allows you to dial phone numbersin the phonebook while you are on a call. Thisfeature can be used, for example, to dial acalling card access number or bank accountPIN that you have stored in the phonebook,without having to dial manually.1During an outside call, press MMenuN.2MbN: “Phonebook” a MSelectN3MbN: Select the desired entry. a MSelectN4MbN: Select the desired phone number.5Press MCallN to dial the number.Note:RWhen storing a calling card access numberand your PIN in the phonebook as onephonebook entry, press MDN (Pause) to addpauses after the number and PIN asnecessary (page 14).RIf you have rotary/pulse service, you needto press * (TONE) before pressingMMenuN in step 1 to change the dialingmode temporarily to tone. When addingentries to the phonebook, we recommendadding * (TONE) to the beginning ofphone numbers you wish to chain dial(page 17).Speed dialYou can assign 1 phone number to each ofthe dial keys (1 to 9) on the handset.Adding phone numbers to speeddial keysnBy entering phone numbers:1Press and hold the desired speed dialkey (1 to 9). a MAddN2MbN: “Manual” a MSelectN3Enter the party’s name (16 charactersmax.; page 17). a MOKN4Enter the party’s phone number (24digits max.). a MOKN a MSelectN aMOFFNnFrom the phonebook:1Press and hold the desired speed dialkey (1 to 9). a MAddN2MbN: “Phonebook” a MSelectN3MbN: Select the desired entry. aMSelectN4MbN: Select the desired phone number.5MSaveN a MOFFNNote:RIf you edit a phonebook entry which isassigned to a speed dial key, the editedentry does not transfer to the speed dialkey.Editing an entry1Press and hold the desired speed dial key(1 to 9). a MMenuN2MbN: “Edit” a MSelectNFor assistance, please visit http://www.panasonic.com/help 19PhonebookPRW120(en)_1009_ver031.pdf   19 2013/10/09   17:39:01
3Edit the name if necessary. a MOKN4Edit the phone number if necessary. aMOKN a MSelectN a MOFFNErasing an entry1Press and hold the desired speed dial key(1 to 9). a MMenuN2MbN: “Erase” a MSelectN3MbN: “Yes” a MSelectN a MOFFNViewing an entry/Making a call1Press and hold the desired speed dial key(1 to 9).2To make a call, press MN.20 For assistance, please visit http://www.panasonic.com/helpPhonebookPRW120(en)_1009_ver031.pdf   20 2013/10/09   17:39:01
Menu listTo access the features, there are 2 methods.nScrolling through the display menus1MMenuN (right soft key)2Press MCN, MDN, MEN, or MFN to select the desired main menu. a MSelectN3Press MCN or MDN to select the desired item from the next sub-menus. a MSelectN4Press MCN or MDN to select the desired setting. a MSaveNnUsing the direct command code1MMenuN (right soft key) a Enter the desired code.Example: Press MMenuN (right soft key) #101.2Select the desired setting. a MSaveNNote:RTo exit the operation, press MOFFN.RIn the following table, < > indicates the default settings.RIn the following table,   indicates the reference page number.RDisplay menu order and sub-menu may vary depending on your model.Display the menu tree and direct command code tableMain menu:   “Caller list”Operation CodeViewing the caller list. #213 34Main menu:   “Answering device”Sub-menu 1 Sub-menu 2 Settings CodeMessage list – – #329 37Play new message – – #323 37Play all message – – #324 37Erase all message*1 – – #325 38Greeting Record greeting*1 –#302 36Check greeting –#303 36Pre-recorded*1 (Reset to pre-recordedgreeting)–#304 36For assistance, please visit http://www.panasonic.com/help 21ProgrammingPRW120(en)_1009_ver031.pdf   21 2013/10/09   17:39:01
Sub-menu 1 Sub-menu 2 Settings CodeNew message alert Outgoing call*1–On/Off1: On 0: <Off>#338 38Outgoing call*1–Notification to–Outgoing call*1–Remote code1: Activate0: <Inactivate>Handset beep 1: On 0: <Off>#339 38Settings Ring count*1 2-7: 2-7 rings4: <4 rings>0: Toll saver#211 41Recording time*1 1: 1 min3: <3 min>0: Greeting only*2#305 41Remote code*1 <111>#306 39Screen call 1: <On> 0: Off #310 40Answer on*1 – – #327 36Answer off*1 – – #328 36Main menu:   “Voice Mail access”Operation CodeListening to voice mail messages. #330 45Main menu:   “Intercom”Operation CodePaging the desired unit. #274 16Main menu:   “Set date & time”Sub-menu 1 Sub-menu 2 Settings CodeDate and time*1 – – #101 12Memo alarm 1-5: Alarm1-5 1: Once2: Daily3: Weekly0: <Off>#720 27Time adjustment*1, *3 –1: <Caller IDauto>0: Manual#226 –22 For assistance, please visit http://www.panasonic.com/helpProgrammingPRW120(en)_1009_ver031.pdf   22 2013/10/09   17:39:01
Main menu:   “Settings”Sub-menu 1 Sub-menu 2 Settings CodeRing adjustments Ringer volume 0-6: Off-6 <6> #160 –Ringer tone*4, *5 <Tone 1>#161 –Silent mode–On/Off1: On 0: <Off>#238 28Silent mode–Start/End<11:00 PM/06:00AM>#237 28Silent mode–Select group1-9: Group 1-9 #241 28Set date & time Date and time*1 –#101 12Memo alarm–1-5: Alarm1-51: Once2: Daily3: Weekly0: <Off>#720 27Timeadjustment*1, *31: <Caller IDauto> 0: Manual#226 –Talking Caller ID –1: <On> 0: Off #162 34Handset name – – #104 31Key detectorsetting*6–1:Add new device(for Detector1)*7–2:Add new device(for Detector2)–3:Add new device(for Detector3)–4:Add new device(for Detector4)Change name*1 Detector1 #6561 –Detector2*8 #6562*9Detector3*8 #6563*9Detector4*8 #6564*9Registration –#6571 –#6572*9#6573*9#6574*9Deregistration –#6581 –#6582*9#6583*9#6584*9Call block*1 – – #217 28First ring*1 1: <On> 0: Off #173 29Block w/o num*1, *2(Block calls withoutphone number)1: On 0: <Off>#240 29Speed dial – – #261 19For assistance, please visit http://www.panasonic.com/help 23ProgrammingPRW120(en)_1009_ver031.pdf   23 2013/10/09   17:39:01
Sub-menu 1 Sub-menu 2 Settings CodeVoice mail Save VM access#*1(VM: Voice mail)–#331 45VM tone detect*1 1: <On> 0: Off #332 45Display Wallpaper <Wallpaper1>#181 –Clock*10 1: Analog(Small)2: Analog(Large)3: <Digital(Large)>4: Digital(Small)0: Off#198 –Display color 1: <Color1>2: Color2#182 –Display mode*11 1: <Multi items>0: Single item#192 –Key backlight 1: <On> 0: Off #276 –LCD backlight*12 1: <On> 0: Off #191 –LCD contrast(Display contrast)1-6: Contrast1-6<Contrast 3>#145 –Auto intercom –1: On0: <Off>#273 16Key tone –1: <On> 0: Off #165 –Caller ID edit(Caller ID number autoedit)–1: <On> 0: Off #214 35Auto talk*13 –1: On 0: <Off>#200 1424 For assistance, please visit http://www.panasonic.com/helpProgrammingPRW120(en)_1009_ver031.pdf   24 2013/10/09   17:39:01
Sub-menu 1 Sub-menu 2 Settings CodeSet tel line Set dial mode*1 1: Pulse2: <Tone>#120 13Set flash time*1, *14 0: 900 ms1: <700 ms>2: 600 ms3: 400 ms4: 300 ms5: 250 msG: 200 ms#: 160 ms6: 110 ms7: 100 ms8: 90 ms9: 80 ms#121 15Set line mode*1, *15 1: A 2: <B>#122 –Call sharing*1, *16 –1: <On> 0: Off #194 15Memory manager*17 – – #670 –Phone numbersetting*1, *18International code –#117 –Country code –#118Trunk prefix –#119Network settings Current status –#526 44Wi-Fi settings Connect–Search fornetworks–WPS (Easysetting)#523 42Signal strength #537 44Wi-Fi repeater1: On 0: <Off>#538 43IP settings Auto (DHCP)Manual (Static)#500 43Reset network –#730 44Registration Register handset –#130 32Deregistration*2 –#131 33Customer support – – #680 –Change language Display 1: <English> 2: Español#110 12Voice prompt*1 1: <English> 2: Español#112 12For assistance, please visit http://www.panasonic.com/help 25ProgrammingPRW120(en)_1009_ver031.pdf   25 2013/10/09   17:39:01
Main menu:   “Baby monitor”Sub-menu 1 Sub-menu 2 Settings CodeOn/Off –1: On 0: <Off>#268 30Sensitivity level –1: Low2: <Middle>3: High#269 31Main menu:   “Calendar”Operation CodeViewing the calendar and setting the schedule alarm. #727 31Main menu:   “Key detector”*6Sub-menu 1 Sub-menu 2 Settings CodeSearch – – #655 –Battery check – –Main menu:   “Ring adjustments”*19Sub-menu 1 Sub-menu 2 Settings CodeRinger volume –0-6: Off-6 <6> #160 –Ringer tone*4, *5 – <Tone 1>#161 –Silent mode On/Off 1: On 0: <Off>#238 28Start/End <11:00 PM/06:00AM>#237 28Select group 1-9: Group 1-9 #241 28*1 If you program these settings using one of the handsets, you do not need to program thesame item using another handset.*2 This menu is not displayed when scrolling through the display menus. It is only available indirect command code.*3 This feature allows the unit to automatically adjust the date and time each time callerinformation including date and time is received.To turn this feature on, select “Caller ID auto”. To turn this feature off, select“Manual”. (Caller ID subscribers only)To use this feature, set the date and time first (page 12).*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to2). If you select a melody, you cannot distinguish lines by their ringers.*5 The preset melodies in this product (“Tone 3” - “Melody 30”) are used with permission of© 2012 Copyrights Vision Inc.*6 This setting is available when you have the key detector (KX-TGA20). Read the installationmanual for more information on the key detector.*7 For models with supplied key detectors, the display shows “1:Detector1”.*8 If you register 2 or more key detectors.*9 If you have 2 or more key detectors.26 For assistance, please visit http://www.panasonic.com/helpProgrammingPRW120(en)_1009_ver031.pdf   26 2013/10/09   17:39:02
*10 Wallpaper is displayed in the standby mode only when you select “Digital(Small)” or“Off” for this setting.*11 You can select to display either a single item or multiple items on one screen at a time forthe handset main menu icons in function menu, recorded message list, phonebook list, callerlist, and redial list.*12 You can set the handset display backlight while on charge.–“On”: Backlight is on (dimmed).–“Off”: Backlight turns off after 10 seconds of charging.*13 If you subscribe to a Caller ID service and want to view the caller’s information after lifting upthe handset to answer a call, turn off this feature.*14 The flash time depends on your telephone exchange or host PBX. Contact your PBXsupplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails topick up the waiting call.*15 Generally, the line mode setting should not be changed. This setting automatically maintainsreceiver volume at the proper level depending on the current telephone line condition. Setthe line mode to “A” if telephone line condition is not good.*16 To prevent other users from joining your conversations with outside callers, turn this featureon.*17 If you use your smartphone to copy images (used by your handsets as wallpaper patterns),pictures (attached to your smartphone’s contacts), or ringtones, you can confirm handsetmemory usage and erase unnecessary items to make more memory available.For more information, refer to the Smartphone Connect App Guide, which is available fordownload from our web site.*18 If you store phone numbers in your smartphone’s contacts using the international dialingsymbol “+” and the country code, we recommend that you store phone number conversioncodes in the base unit.For more information, refer to the Smartphone Connect App Guide, which is available fordownload from our web site.*19 This menu icon is displayed when the key detector is not registered.AlarmAn alarm sounds at the set time for 1 minuteand is repeated 5 times at 5 minute intervals(snooze function). A text memo can also bedisplayed for the alarm. A total of 5 separatealarm times can be programmed for eachhandset. You can set one of 3 different alarmoptions (once, daily, or weekly) for each alarmtime.Important:RMake sure the unit’s date and time settingis correct (page 12).1MMenuN (right soft key) #7202Select an alarm by pressing 1 to 5. aMSelectN3MbN: Select the desired alarm option. aMSelectN“Off”Turns alarm off. Go to step 10.“Once”An alarm sounds once at the set time.“Daily”An alarm sounds daily at the set time.Go to step 5.“Weekly”Alarm sounds weekly at the set time(s).4Proceed with the operation according toyour selection in step 3.nOnce:Enter the desired month and date. aMOKNFor assistance, please visit http://www.panasonic.com/help 27ProgrammingPRW120(en)_1009_ver031.pdf   27 2013/10/09   17:39:02
nWeekly:MbN: Select the desired day of the weekand press MSelectN. a MOKN5Set the desired time.6*: Select “AM” or “PM”. a MOKN7Enter a text memo (30 characters max.).a MOKN8MbN: Select the desired alarm tone. aMSelectNRWe recommend selecting a differentringer tone from the one used foroutside calls.9MbN: Select the desired snooze setting.a MSelectN10 MSelectN a MOFFNNote:RPress MStopN to stop the alarm completely.RWhen the handset is in use, the alarm willnot sound until the handset is in standbymode.RPress any dial key or MSnoozeN to stop thesound but keep the snooze functionactivated.RIf you want to make an outside call whenthe snooze function is activated, pleasestop the snooze function before making thecall.Silent modeSilent mode allows you to select a period oftime during which the handset will not ring foroutside calls. This feature is useful for timeperiods when you do not want to be disturbed,for example, while sleeping. Silent mode canbe set for each handset.Using the phonebook’s group feature(page 18), you can also select groups ofcallers whose calls override silent mode andring the handset (Caller ID subscribers only).Important:RMake sure the unit’s date and time settingis correct (page 12).RIf you have set the alarm, the alarm soundseven if the silent mode is turned on.Turning silent mode on/off1MMenuN (right soft key) #2382MbN: Select the desired setting. a MSaveNRIf you select “Off”, press MOFFN toexit.3Enter the desired hour and minute youwish to start this feature.4*: Select “AM” or “PM”. a MOKN5Enter the desired hour and minute youwish to end this feature.6*: Select “AM” or “PM”.7MSaveN a MOFFNChanging the start and end time1MMenuN (right soft key) #2372Continue from step 3, “Turning silentmode on/off”, page 28.Selecting groups to bypass silentmode1MMenuN (right soft key) #2412Select your desired groups by pressing1 to 9.R“” is displayed next to the selectedgroup numbers.RTo cancel a selected group, press thesame dial key again. “ ” disappears.3MSaveN a MOFFNCall blockThis feature allows the unit to reject calls when:– the unit receives a call from a phonenumber stored in the call block list asunwanted (“Storing unwanted callers”,page 29).– the unit receives a call without phonenumber (“Blocking incoming calls withoutphone number”, page 29).When a call is received, the unit rings for ashort time*1 while the caller is being identified.If the phone number matches an entry in thecall block list, the unit emits no sound to the28 For assistance, please visit http://www.panasonic.com/helpProgrammingPRW120(en)_1009_ver031.pdf   28 2013/10/09   17:39:02
caller, and disconnects the call. (Caller IDsubscribers only)*1 This is called first ring. If you do not wantthe first ring to sound, turn this setting to“Off” (page 29).Important:RWhen the unit receives a call from anumber that is stored in the call block list ora call without a recognized phone number,the call is logged in the caller list(page 34) with   after the call isdisconnected.Storing unwanted callersYou can store up to 100 phone numbers in thecall block list.Important:RYou must store the phone number with anarea code in the call block list.nFrom the caller list:1MCN CID2MbN: Select the entry to be blocked. aMDetailNRTo edit the number: MMenuN aMbN: “Edit” a MSelectNPress MEditN repeatedly until thephone number is shown in the10-digit format. And then, pressMSaveN. Go to step 5.3MMenuN4MbN: “Save CID” a MSelectN5MbN: “Call block” a MSelectN6MbN: “Yes” a MSelectN7Edit the phone number if necessary(24 digits max.).8MSaveN a MOFFNnBy entering phone numbers:1MMenuN (right soft key) #2172MMenuN a MbN: “Add” a MSelectN3Enter the phone number (24 digitsmax.).4MSaveN a MOFFNBlocking incoming calls withoutphone numberYou can reject a call when no phone numberis provided, such as a call just showing “Outof area”.1MMenuN (right soft key) #2402MbN: Select the desired setting. a MSaveN3MOFFNSetting the first ring for the call blocklistIf you do not want the first ring from a numberon the call block list to sound, turn the first ringsetting to “Off”. The default setting is “On”.1MMenuN (right soft key) #1732MbN: Select the desired setting. a MSaveN3MOFFNViewing/editing/erasing call blocknumbers1MMenuN (right soft key) #2172MbN: Select the desired entry.RTo exit, press MOFFN.3To edit a number:MEditN a Edit the phone number. aMSaveN a MOFFNTo erase a number:MEraseN a MbN: “Yes” a MSelectN aMOFFNBaby monitorThis feature allows you to listen in on a roomwhere another handset is located, allowingyou to easily monitor from different areas ofthe house or place. The monitored handset(placed in a baby’s room, for example) willautomatically call the monitoring handset orthe phone number stored when it detectssound.Important:RYou should perform a test run of the babymonitor procedure to ensure that the babyFor assistance, please visit http://www.panasonic.com/help 29ProgrammingPRW120(en)_1009_ver031.pdf   29 2013/10/09   17:39:02
monitor feature is set correctly. Forexample, test its sensitivity. Check theconnection if you are diverting the babymonitor to an outside line.Note:RIf the unit is connected to a PBX system,you cannot set the baby monitor.RDuring the monitoring mode, batteryconsumption is faster than usual. Werecommend leaving the monitored handseton the base unit or charger.RThe monitored handset never rings duringthe monitoring mode.Setting the baby monitorPerform the setting operation with the handsetto be monitored (for example, the handsetplaced in a baby’s room).To monitor with a handsetThe internal baby monitor feature is onlyavailable between handsets in the same radiocell.1MMenuN (right soft key) #2682MbN: “On” a MSelectN3MbN: Select the desired handset numberto monitor with. a MSaveNR“Baby monitor” will be displayed.RThe registered handset name/numberis displayed.Note:RYou can also select your smartphone in thisfeature using a handset, if your smartphoneis registered to the base unit (page 42).RWhen this feature is on, another handsetcan hear the monitored handset by makingan intercom call.To monitor from an outside linenFrom the phonebook:1MMenuN (right soft key) #2682MbN: “On” a MSelectN3MbN: Select “External” to monitorfrom an outside line. a MEditN aMAddN4MbN: “Phonebook” a MSelectN5MbN: Select the phonebook entry. aMSelectN6MbN: Select the desired phone number.a MSaveNR“Baby monitor” will be displayed.Note:RIf you edit a phonebook entry which isassigned for monitoring, the edited entrydoes not transfer to the monitor.nBy entering phone numbers:1MMenuN (right soft key) #2682MbN: “On” a MSelectN3MbN: Select “External” to monitorfrom an outside line. a MEditN aMAddN4MbN: “Manual” a MSelectN5Enter the desired name. a MOKN6Enter the desired number. a MOKNa MSelectNR“Baby monitor” will be displayed.Note:RThe registered name/number is displayed.Turning off the baby monitorThe monitored handset cannot be used whilebaby monitor is set to “On”.1Press MMenuN on the handset beingmonitored.2MbN: “On/Off” a MSelectN3MbN: “Off” a MSelectN a MOFFNEditing an outside monitoring number1Press MMenuN on the handset beingmonitored.2MbN: “On/Off” a MSelectN3MbN: “On” a MSelectN4MbN: Select the outside line. a MEditN5MMenuN a MbN: “Edit” a MSelectN6Edit the name if necessary. a MOKN30 For assistance, please visit http://www.panasonic.com/helpProgrammingPRW120(en)_1009_ver031.pdf   30 2013/10/09   17:39:02
7Edit the phone number if necessary. aMOKN a MSelectNErasing an outside monitoringnumber1Press MMenuN on the handset beingmonitored.2MbN: “On/Off” a MSelectN3MbN: “On” a MSelectN4MbN: Select the outside line. a MEditN5MMenuN a MbN: “Erase” a MSelectN6MbN: “Yes” a MSelectN a MOFFNBaby monitor sensitivityYou can adjust the sensitivity of the babymonitor. Increase or decrease the sensitivity toadjust the sound level needed to trigger thebaby monitor feature.RThis feature cannot be set during amonitoring call.1Press MMenuN on the handset beingmonitored.2MbN: “Sensitivity level” aMSelectN3MbN: Select the desired setting. aMSaveN a MOFFNAnswering the baby monitornWhen monitoring with a handset:Press M N to answer calls.If you want to respond from the monitoringhandset, press MMuteN.RThe monitoring handset will answer callsautomatically when the auto intercomfeature is set to “On” (page 16).Note:RIf you receive an outside call whencommunicating with the monitoredhandset, you hear 2 tones. To answerthe call, press MOFFN, then press MN.nWhen monitoring from an outside line:To answer a call, follow the operation foryour phone.If you want to respond from the monitoringhandset, press #1 using tone dialing.You can turn off the baby monitor featureby pressing #0.Note:R2 minutes after the monitored handsetstarts a call, communication between themonitored handset and monitoringphone line is turned off automatically.Other programmingChanging the handset nameEach handset can be given a customizedname (“Bob”, “Kitchen”, etc.). This is usefulwhen you make intercom calls betweenhandsets. You can also select whether or notthe handset name is displayed in standbymode. The default setting is “No”. If you select“Yes” without entering any handset name,“Handset 1” to “Handset 6” is displayed.1MMenuN (right soft key) #1042Enter the desired name (max. 10characters).3MSaveN4MbN: Select the desired setting. aMSelectN 2 times a MOFFNCalendar/ScheduleYou can program 20 schedule alarms for eachhandset using the calendar. A schedule alarmsounds at the set time for 1 minute. A textmemo can also be displayed for the schedulealarm.Important:RMake sure the unit’s date and time settingis correct (page 12).Adding a new entry1MMenuN (right soft key) a  aMSelectN2MbN: Select the desired date. a MSelectNFor assistance, please visit http://www.panasonic.com/help 31ProgrammingPRW120(en)_1009_ver031.pdf   31 2013/10/09   17:39:02
3MMenuN a MbN: “Add new entry” aMSelectN4Edit the date if necessary. a MOKN5Set the desired time. a MOKN6Enter a text memo (30 characters max.;page 17). a MOKN7MbN: Select the desired alarm tone. aMSelectN 2 timesRYou can select “Off” if you prefer notto hear an alarm tone.RWe recommend selecting a differentringer tone from the one used foroutside calls.8MOFFNNote:RTo stop the alarm, press MStopN or placethe handset on the base unit or charger.RWhen the handset is in use, the alarm willnot sound until the handset is in standbymode.Viewing entries1MMenuN (right soft key) a  aMSelectN2To see the entries on the selected date,press MSelectN.To see the schedule list, press MListN.RYou can see detailed informationabout the schedule by pressingMMenuN. a MbN: “Detail” aMSelectNEditing an entry1MMenuN (right soft key) a  aMSelectN2MListN a MbN: Select the desired entry.3MMenuN a MbN: “Edit” a MSelectN4Edit the date if necessary. a MOKN5Edit the time if necessary. a MOKN6Edit the text memo if necessary (30characters max.). a MOKN7MbN: Select the desired alarm tone. aMSelectN 2 times a MOFFNErasing an entrySchedule alarm entries are not erasedautomatically after the schedule alarm sounds.Erase unwanted entries.1MMenuN (right soft key) a  aMSelectN2MListN a MbN: Select the desired entry.3MMenuN a MbN: “Erase” a MSelectN4MbN: “Yes” a MSelectN a MOFFNErasing all entries1MMenuN (right soft key) a  aMSelectN2MListN a MMenuN3MbN: “Erase all” a MSelectN4MbN: “Yes” a MSelectN5MbN: “Yes” a MSelectN a MOFFNRegistering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered to thebase unit.Important:RThe additional handset modelrecommended for use with this unit is notedon page 4. If another handset model isused, certain operations may not beavailable.Registering a handset to thebase unitThe supplied handset and base unit arepre-registered. If for some reason the handsetis not registered to the base unit (for example, is displayed even when the handset isnear the base unit), re-register the handset.1Handset:MMenuN (right soft key) #13032 For assistance, please visit http://www.panasonic.com/helpProgrammingPRW120(en)_1009_ver031.pdf   32 2013/10/09   17:39:02
2Base unit:Press and hold MN for about 5 seconds.RIf all registered handsets start ringing,press MN again to stop, then repeatthis step.3Handset:Press MOKN, then wait until a long beepsounds.Deregistering a handsetA handset can cancel its own registration tothe base unit, or other handsets registered tothe same base unit. This allows the handset toend its wireless connection with the system.1MMenuN (right soft key) #131RAll handsets registered to the base unitare displayed.2MbN: Select the handset you want tocancel. a MSelectN3MbN: “Yes” a MSelectN4MOFFNFor assistance, please visit http://www.panasonic.com/help 33ProgrammingPRW120(en)_1009_ver031.pdf   33 2013/10/09   17:39:02
Using Caller ID serviceImportant:RThis unit is Caller ID compatible. To useCaller ID features, you must subscribe to aCaller ID service. Contact your serviceprovider/telephone company for details.Caller ID featuresWhen an outside call is being received, thecaller information is displayed.Caller information for the last 50 callers islogged in the caller list from the most recentcall to the oldest.RIf the unit cannot receive caller information,the following is displayed:–“Out of area”: The caller dials froman area which does not provide a CallerID service.–“Private caller”: The callerrequests not to send caller information.–“Long distance”: The caller makes along distance call.RIf the unit is connected to a PBX system,caller information may not be properlyreceived. Contact your PBX supplier.Missed callsIf a call is not answered, the unit treats it as amissed call and “Missed call” is displayed.This lets you know if you should view thecaller list to see who called while you wereaway.Even if only one missed call in the caller list isviewed (page 34), “Missed call”disappears from the display. When youreceive another new call, “Missed call” isdisplayed again.Note:REven when there are unviewed missedcalls, “Missed call” disappears from thestandby display if the following operation isperformed by one of the registeredhandsets:– Being replaced on the base unit orcharger.– Pressing MOFFN.Phonebook name displayWhen caller information is received and itmatches a phone number stored in thephonebook, the stored name in thephonebook is displayed and logged in thecaller list.Talking Caller IDThis feature lets you know who is callingwithout looking at the display.To use this feature, you must:– subscribe to a Caller ID service of yourservice provider/telephone company.– turn this feature on (page 23).When caller information is received, thehandsets announce the caller’s name orphone number received from your serviceprovider/telephone company following everyring.The unit announces in English only.RName pronunciation may vary. This featuremay not pronounce all names correctly.RCaller ID service has a limit of how manycharacters can be displayed. If the caller’sname is too long, the unit may not be ableto display or announce the entire name.Phonebook name announcementWhen caller information is received and itmatches a phone number stored in thephonebook, the stored name in thephonebook is announced.Caller listImportant:RMake sure the unit’s date and time settingis correct (page 12).Viewing the caller list and callingback1MCN CID34 For assistance, please visit http://www.panasonic.com/helpCaller ID ServicePRW120(en)_1009_ver031.pdf   34 2013/10/09   17:39:02
2Press MCN to search from the most recentcall, or press MDN to search from theoldest call.RYou can see the detailed informationabout the caller by pressing MDetailNwhen in multiple display mode.3To call back, press MN.To exit, press MOFFN.Note:RIf the entry has already been viewed oranswered, “ ” is displayed.Editing a caller’s phone numberYou can edit a phone number in the caller listby removing its area code and/or the longdistance code “1”.1MCN CID2MbN: Select the desired entry. a MDetailN3MMenuN a MbN: “Edit” a MSelectN4Press MEditN repeatedly until the phonenumber is shown in the desired format.5MNNote:RThe number edited in step 4 will not besaved in the caller list.Caller ID number auto edit featureOnce you call back an edited number, the unitwhich was used to call back remembers thearea code and format of the edited number.The next time someone calls from the samearea code, caller information is customized bythe unit as follows:– When the call is being received, the CallerID number is displayed in the same formatas the edited number.– After the call has ended, the caller’s phonenumber is displayed in the same format asthe edited number, when reviewed from thecaller list.For example, you can use this feature to setthe unit to ignore the area code of callers inyour area, so that you can call these localnumbers using caller information withoutdialing the area code.To activate this feature, you must edit an entryin the caller list, then call that number. Afterthat, phone numbers from that caller’s areacode are edited automatically.This feature can be set for each unit(page 24). The default setting is “On”.Note:RPhone numbers from the 4 most recentlyedited area codes are automatically edited.Erasing selected callerinformation1MCN CID2MbN: Select the desired entry.3MEraseN a MbN: “Yes” a MSelectN aMOFFNErasing all caller information1MCN CID2MEraseN a MbN: “Yes” a MSelectN aMOFFNFor assistance, please visit http://www.panasonic.com/help 35Caller ID ServicePRW120(en)_1009_ver031.pdf   35 2013/10/09   17:39:02
Answering systemThe answering system can answer and recordcalls for you when you are unavailable toanswer the phone.You can also set the unit to play a greetingmessage but not to record caller messages byselecting “Greeting only” as the recordingtime setting (page 41).Important:RMake sure the unit’s date and time settingis correct (page 12).Memory capacity (including yourgreeting message)The total recording capacity is about 40minutes. A maximum of 64 messages can berecorded.Note:RWhen message memory becomes full:–“Messages full” is shown on thehandset display.– If you use the pre-recorded greetingmessage, the unit automatically switchesto another pre-recorded greetingmessage asking callers to call againlater.– If you recorded your own greetingmessage, the same message is stillannounced to callers even though theirmessages are not recorded.Turning the answeringsystem on/offThe answering system is preset to on.1To turn on:MMenuN (right soft key) #327To turn off:MMenuN (right soft key) #3282MOFFNNote:RWhen the answering system is turned on, is displayed.Greeting messageWhen the unit answers a call, a greetingmessage is played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greeting message1MMenuN (right soft key) #3022MbN: “Yes” a MSelectN3After a beep sounds, hold the handsetabout 20 cm away and speak clearly intothe microphone (2 minutes max.).4Press MStopN to stop recording. a MOFFNUsing a pre-recorded greetingmessageThe unit provides 2 pre-recorded greetingmessages:– If you erase or do not record your owngreeting message, the unit plays apre-recorded greeting asking callers toleave a message.– If the message recording time (page 41)is set to “Greeting only”, callers’messages are not recorded and the unitplays a different pre-recorded greetingmessage asking callers to call again.Resetting to a pre-recorded greetingmessageIf you want to use a pre-recorded greetingmessage once you record your own greetingmessage, you need to erase your owngreeting message.1MMenuN (right soft key) #3042MYesN a MOFFNPlaying back the greetingmessage1MMenuN (right soft key) #30336 For assistance, please visit http://www.panasonic.com/helpAnswering SystemPRW120(en)_1009_ver031.pdf   36 2013/10/09   17:39:02
2To exit, press MOFFN.Listening to messagesWhen new messages have been recorded,“New message” is displayed on the handset.1To listen to new messages:MPlayN*1orMMenuN (right soft key) #323To listen to all messages:MMenuN (right soft key) #3242When finished, press MOFFN*1 If there are no new messages in theanswering system, MPlayN is notdisplayed.Note:RTo switch to the receiver, press MN.Listening to messages from themessage listYou can select the item to play back.1MMenuN (right soft key) #3292MbN: Select the desired item from themessage list. a MPlayNRYou can erase the selected messageas follows:MMenuN a MbN: “Erase” a MSelectNa MbN: “Yes” a MSelectN3When finished, press MOFFNNote:RIf the item has already been heard, “ ” isdisplayed, even if it was heard usinganother handset.R“Message” is displayed in the message listif the unit cannot receive caller information.Operating the answering systemMMenuN (right soft key) a  a MSelectNKey OperationMDN or MCNAdjust the receiver or speakervolume (during playback)Key Operation1 or MFNRepeat message(during playback)*12 or MENSkip message(during playback)*23Enter the “Settings” menu4Play new messages5Play all messages6Play greeting message76 Record greeting message8Turn answering system onMPauseNPause message*39 orMStopNStop recording Stop playback0Turn answering system off*4*4 Erase currently playingmessage*5 Erase all messages*6 Reset to a pre-recordedgreeting message*1 If pressed within the first 5 seconds of amessage, the previous message isplayed except when playing back fromthe message list.*2 When you play a message from themessage list, the unit stops messageplayback and the display goes back to themessage list.*3 To resume playback:MbN: “Playback” a MSelectN*4 You can also erase as follows:MPauseN a MbN: “Erase” a MSelectNa MbN: “Yes” a MSelectNRewinding the messagePress and hold MFN until the unit plays thedesired part of the message.RDuring rewinding, the handset makes acontinuous beeping sound. Rewindingspeed may vary depending on the recordedmessage.RAt the beginning of the message, the unitplays the message at normal speed.For assistance, please visit http://www.panasonic.com/help 37Answering SystemPRW120(en)_1009_ver031.pdf   37 2013/10/09   17:39:03
Fast-forwarding the messagePress and hold MEN until the unit plays thedesired part of the message.RDuring fast-forwarding, the handset makesa continuous beeping sound.Fast-forwarding speed may vary dependingon the recorded message.REven if you press and hold MEN when theend of this message is played, the nextmessage is played at normal speed.Calling back (Caller IDsubscribers only)1Press MPauseN during playback.2MbN: “Call back” a MSelectNEditing the number before calling back1Press MPauseN during playback.2MbN: “Edit & Call” a MSelectN3Press MEditN repeatedly until the phonenumber is shown in the desired format(page 35). a MNErasing all messages1MMenuN (right soft key) #3252MbN: “Yes” a MSelectN a MOFFNAdvanced new messagealerting featuresAudible message alertThis feature allows the handset to beep toinform you of a new message arrival whennew messages are recorded. The handsetbeeps 2 times every minute until you listen tothe messages, if the “Handset beep”setting is turned on. The default setting is“Off”.1MMenuN (right soft key) #3392MbN: Select the desired setting. aMSaveN a MOFFNNew message alert by a callThis feature allows you to receive anotification by phone when new messages arerecorded. The base unit calls a phone numberyou specify. You can then operate theanswering system remotely to listen to thenew message.To use this feature, you must:– store a phone number to which the unitmakes the call to.– turn on the new message alert setting.After you answer the new message alert call,you can listen to messages from that call(page 39).Important:RA new message alert is stopped 1 minuteafter the unit starts to call. The unit will notretry the call even if the call is not answered.Storing a phone number to which theunit makes an alert callnFrom the phonebook:1MMenuN (right soft key) #3382MbN: “Notification to” aMSelectN a MAddN3MbN: “Phonebook” a MSelectN4MbN: Select the desired phonebookentry. a MSelectN5MbN: Select the desired phone number.a MSaveN a MOFFNnBy entering a phone number:1MMenuN (right soft key) #3382MbN: “Notification to” aMSelectN a MAddN3MbN: “Manual” a MSelectN4Enter the desired name (16 charactersmax.). a MOKN5Enter the desired number (24 digitsmax.). a MOKN a MSelectN a MOFFN38 For assistance, please visit http://www.panasonic.com/helpAnswering SystemPRW120(en)_1009_ver031.pdf   38 2013/10/09   17:39:03
Turning on/off the new message alertsetting1MMenuN (right soft key) #3382MbN: “On/Off” a MSelectN3MbN: Select the desired setting. aMSaveN a MOFFNEditing the set phone number1MMenuN (right soft key) #3382MbN: “Notification to” a MSelectN3MMenuN a MbN: “Edit” a MSelectN4Edit the name if necessary (16 charactersmax.). a MOKN5Edit the phone number if necessary (24digits max.). a MOKN a MSelectN aMOFFNErasing the set phone number1MMenuN (right soft key) #3382MbN: “Notification to” a MSelectN3MMenuN a MbN: “Erase” a MSelectN4MbN: “Yes” a MSelectN a MOFFNRThe new message alert setting isturned off.Activating/inactivating the remoteaccess code to play messagesIf you activate this feature, you must enter theremote access code (page 39) to play thenew message from the new message alertcall. This is so that unauthorized partiescannot listen to your messages. The defaultsetting is “Inactivate”.–“Inactivate”: You can listen to themessage by pressing 4 to play newmessages (without entering the remoteaccess code).–“Activate”: You must enter your remoteaccess code (page 39) and then press 4to play new message.1MMenuN (right soft key) #3382MbN: “Remote code” a MSelectN3MbN: “Activate” or “Inactivate” aMSaveN a MOFFNListening to messagesAfter you answer the new message alert, youcan listen to the messages as follows.nWhen the remote access code is set to“Inactivate”:Press 4 to play the new message duringthe announcement.nWhen the remote access code is set to“Activate”:1Enter the remote access code(page 39) during the announcement.2Press 4 to play the new message.Note:RWithin 10 seconds after listening to newmessages, you can press #9 during thecall to turn off the new message alert by acall feature.REven if the unit makes a new message alertcall, the handset redial list does not showthe record.Remote operationUsing a touch-tone phone, you can call yourphone number from outside and access theunit to listen to messages or changeanswering system settings. The unit’s voiceguidance prompts you to press certain dialkeys to perform different operations.Remote access codeA 3-digit remote access code must be enteredwhen operating the answering systemremotely. This code prevents unauthorizedparties from listening to your messagesremotely. The default setting is “111”.Important:RTo prevent unauthorized access to thisproduct, we recommend that you regularlychange the remote code.1MMenuN (right soft key) #306For assistance, please visit http://www.panasonic.com/help 39Answering SystemPRW120(en)_1009_ver031.pdf   39 2013/10/09   17:39:03
2Enter the desired 3-digit remote accesscode.3MSaveN a MOFFNDeactivating remote operationPress * in step 2 on “Remote access code”,page 39.RThe entered remote access code is deleted.Using the answering systemremotely1Dial your phone number from atouch-tone phone.2After the greeting message starts, enteryour remote access code.3Follow the voice guidance prompts asnecessary or control the unit usingremote commands (page 40).4When finished, hang up.Voice guidancenWhen the English voice guidance isselectedDuring remote operation, the unit’s voiceguidance starts and prompts you to press1 to perform a specific operation, or press2 to listen to more available operations.nWhen the Spanish voice guidance isselectedTo start the voice guidance, press 9. Thevoice guidance announces the availableremote commands (page 40).Note:RIf you do not press any dial keys within 10seconds after a voice guidance prompt, theunit disconnects your call.Remote commandsYou can press dial keys to access certainanswering system functions without waiting forthe voice guidance to prompt you.Key Operation1Repeat message(during playback)*12Skip message(during playback)4Play new messages5Play all messages9Stop playback*2Start voice guidance*30Turn answering system off*4 Erase currently playing message*5 Erase all messages*# End remote operation(or hang up)*1 If pressed within the first 5 seconds of amessage, the previous message isplayed.*2 For English voice guidance only*3 For Spanish voice guidance onlyTurning on the answering systemremotely1Dial your phone number from atouch-tone phone.2Let the phone ring 15 times.RA long beep is heard.3Enter your remote access code within 10seconds after the long beep.RThe greeting message is played back.RYou can either hang up, or enter yourremote access code again and beginremote operation (page 39).Answering system settingsCall screeningWhile a caller is leaving a message, you canlisten to the call through the handset’sspeaker. To adjust the speaker volume, pressMDN or MCN repeatedly. You can answer the callby pressing MN on the handset. Call40 For assistance, please visit http://www.panasonic.com/helpAnswering SystemPRW120(en)_1009_ver031.pdf   40 2013/10/09   17:39:03
screening can be set for each handset. Thedefault setting is “On”.1MMenuN (right soft key) #3102MbN: Select the desired setting. aMSaveN a MOFFNNumber of rings before the unitanswers a callYou can change the number of times thephone rings “Ring count” before the unitanswers calls. You can select 2 to 7 rings, or“Toll saver”.The default setting is “4 rings”.“Toll saver”: The unit’s answering systemanswers at the end of the 2nd ring when newmessages have been recorded, or at the endof the 5th ring when there are no newmessages. If you call your phone from outsideto listen to new messages (page 40), youknow that there are no new messages whenthe phone rings for the 3rd time. You can thenhang up without being charged for the call.1MMenuN (right soft key) #2112MbN: Select the desired setting. aMSaveN a MOFFNFor voice mail service subscribersIf you subscribe to a flat-rate service packagethat includes Caller ID, call waiting, voice mail,and unlimited local/regional/long distancecalls, please note the following:RTo use the voice mail service provided byyour service provider/telephone companyrather than the unit’s answering system,turn off the answering system (page 36).RTo use this unit’s answering system ratherthan the voice mail service provided byyour service provider/telephone company,please contact your service provider/telephone company to deactivate yourvoice mail service.If your service provider/telephone companycannot do this:– Set this unit’s “Ring count” setting sothat this unit’s answering systemanswers calls before the voice mailservice of your service provider/telephone company does. It is necessaryto check the number of rings required toactivate the voice mail service providedby your service provider/telephonecompany before changing this setting.– Change the number of rings of the voicemail service so that the answeringsystem can answer the call first. To doso, contact your service provider/telephone company.Caller’s recording timeYou can change the maximum messagerecording time allowed for each caller. Thedefault setting is “3 min”.1MMenuN (right soft key) #3052MbN: Select the desired setting. aMSaveN a MOFFNSelecting “Greeting only”You can select “Greeting only” which setsthe unit to announce a greeting message tocallers but not record messages.Select “Greeting only” in step 2 on“Caller’s recording time”, page 41.Note:RWhen you select “Greeting only”:– If you do not record your own message,the unit will play the pre-recordedgreeting-only message asking callers tocall again later.– If you use your own message, record thegreeting-only message asking callers tocall again later (page 36).For assistance, please visit http://www.panasonic.com/help 41Answering SystemPRW120(en)_1009_ver031.pdf   41 2013/10/09   17:39:03
Smartphone integrationYou can install the free Smartphone Connectapp on your smartphone and use yoursmartphone as an extension of your phonesystem. The following features are availablewhen using the app.– Making and receiving calls using yourlandline– Making and receiving intercom calls– Playing answering system messages– Checking your call log– Copying phonebook entries from yoursmartphone to your phone system– Transferring landline calls between yoursmartphone and your handsets– Copying images from your smartphone toyour handsets to be used as wallpaperpatterns(Android™ version only)– Copying the ringtone from your smartphoneto your handsets (Android version only)RequirementsRiPhone® 4, iPhone 4S, iPhone 5, iPad®, oriPad mini (iOS 5.0 or later)orAn Android device (Android 4.0 or later)RThe Smartphone Connect app (seepage 43)RA wireless router (IEEE 802.11g or IEEE802.11n recommended)RYou must configure both your base unit andyour smartphone to connect wirelessly toyour home network via your wireless router.RIn order to use most of the app’s features,your smartphone needs to be connected tothe same wireless router as your base unit.(You cannot use these features while awayfrom home.)Functionality informationRThe app may not function properlydepending on system environment, such asyour smartphone model, peripheralsconnected to your smartphone, and theapps installed on your smartphone.TrademarksRAndroid is a trademark of Google Inc.RiPhone and iPad are registered trademarksof Apple Inc.RWi-Fi® is a registered mark of the Wi-FiAlliance.RAll other trademarks identified herein arethe property of their respective owners.Network settingsBefore you beginConfirm the following before you configure thebase unit to connect wirelessly to your homenetwork.RMake sure your wireless router is turned onand functioning.RMake sure that you know your wirelessrouter’s Wi-Fi settings, including its SSID(wireless network name), securitypassword, etc. In some situations, you mayalso need to know the IP-related settingsrequired in order for the base unit toconnect to your wireless router, includingyour wireless router’s IP address, subnetmask, etc.RMake sure you have the operatinginstructions included with your wirelessrouter handy.Typical configuration (DHCP)1MMenuN (right soft key) #5232MbN: “Search for networks” aMSelectNRThe base unit searches for availablewireless networks and“Searching...” is displayed.RWhen searching is complete, a list ofavailable wireless networks isdisplayed, including the SSID, securitysetting, and signal strength.RThe base unit cannot find your wirelessrouter if the wireless router does notbroadcast its SSID. If there is a “stealthmode” setting, turn it off; if there is a“SSID broadcast” setting, turn it on.Change the appropriate setting before42 For assistance, please visit http://www.panasonic.com/helpSmartphone IntegrationPRW120(en)_1009_ver031.pdf   42 2013/10/09   17:39:03知財センター確認済みの記載に変更しました。
performing this procedure, and thenchange it back when finished.3MbN: Select your wireless router’s SSID.a MSelectN4Confirm the SSID and then press MOKN.5Enter the password required to accessthe wireless network. a MOKNRAfter the base unit connects to thewireless router, “Connected to” andyour wireless router’s SSID isdisplayed.6MOFFNSimplified configuration (WPS,DHCP)This procedure requires a wireless router thatsupports WPS. If your wireless router supportsWPS, make sure the feature is turned on, andlocate its WPS button before beginning thisprocedure. The WPS button is typicallylabeled “WPS” or has two curved arrows on it.1MMenuN (right soft key) #5232MbN: “WPS (Easy setting)” aMSelectN3Press the WPS button on your wirelessrouter and then press MOKN on thehandset.RThe base unit searches for yourwireless router and “Searching...”is displayed.RAfter the wireless router is found, thebase unit’s Wi-Fi settings will becompleted automatically. When thesetup is complete, “Connected to”and your wireless router’s SSID isdisplayed.4MOFFNAdvanced configuration (static IPsettings)After using the procedure explained in “Typicalconfiguration (DHCP)”, page 42 or “Simplifiedconfiguration (WPS, DHCP)”, page 43, usethe procedure below to set the base unit’s IPsettings manually if necessary.This procedure is not necessary for mostusers.1MMenuN (right soft key) #5002MbN: “Manual (Static)” a MSelectN3MbN: Select the desired item. a MSelectN4Enter the desired setting. a MOKNRPress MFEN to move the cursor ifnecessary.5Set the other items as necessary.6MbN: “<Save>” a MSelectN a MOFFNSmartphone Connect appOnce you have configured the base unit’sWi-Fi and network settings, you are ready todownload the Smartphone Connect app.Download information is available at the webpage listed below.www.panasonic.net/pcc/support/tel/airFor information about using the app, refer tothe Smartphone Connect App Guide, which isavailable for download at the web page listedabove.Other network featuresWi-Fi repeater modeYou can increase the signal range of yourwireless network by turning on the base unit’sWi-Fi repeater mode feature.1MMenuN (right soft key) #5382MbN: Select the desired setting. a MSaveNImportant:RIf using Wi-Fi repeater mode, do not placethe base unit and your wireless router tooclose to each other. If they are too close,For assistance, please visit http://www.panasonic.com/help 43Smartphone IntegrationPRW120(en)_1009_ver031.pdf   43 2013/10/09   17:39:03取説指摘一覧の「Review list_forEU_Setup_guide」で[Select]に変更するよう指示を頂いておりましたが、実機で確認した結果、[OK]が正しいのでこちらの記載にしております。(2013/10/4 ソフト原口様確認済み)
using Wi-Fi repeater mode can cause thesound to cut out briefly during landline calls.RDo not use Wi-Fi repeater mode if youalready have a Wi-Fi range extender. If youalready have a Wi-Fi range extender, usingWi-Fi repeater mode can cause networkproblems such as not being able to accessthe Internet, and the sound may cut outbriefly during landline calls.Confirming network status1MMenuN (right soft key) #5262MbN and MFEN: Display the desiredinformation. a MOFFNConfirming your wirelessrouter’s Wi-Fi signal strength1MMenuN (right soft key) #5372Confirm the signal strength. a MOFFNResetting the base unit’s networksettingsAll network-related settings will be reset to thedefault settings. No other information will bedeleted.1MMenuN (right soft key) #7302MbN: Select the desired setting aMSelectN.44 For assistance, please visit http://www.panasonic.com/helpSmartphone IntegrationPRW120(en)_1009_ver031.pdf   44 2013/10/09   17:39:03
Voice mail serviceVoice mail is an automatic answering serviceoffered by your service provider/telephonecompany. After you subscribe to this service,your service provider/telephone company’svoice mail system answers calls for you whenyou are unavailable to answer the phone orwhen your line is busy. Messages arerecorded by your service provider/telephonecompany, not your telephone. Please contactyour service provider/telephone company fordetails of this service.Important:RTo use the voice mail service provided byyour service provider/telephone companyrather than the unit’s answering system,turn off the answering system (page 36).For details, see page 41.Storing the voice mail (VM)access numberIn order to listen to your voice mail messages,you must dial your service provider/telephonecompany’s voice mail access number. Onceyou have stored your voice mail accessnumber, you can dial it automatically(page 45).1MMenuN (right soft key) #3312Enter your access number (24 digitsmax.). a MSaveN a MOFFNNote:RWhen storing your voice mail accessnumber and your mailbox password, pressMDN (Pause) to add pauses (page 14)between the access number and thepassword as necessary. Contact yourservice provider/telephone company for therequired pause time.Example:1-222-333-4444VM access numberPauses PasswordPPPP 8888To erase the voice mail accessnumber1MMenuN (right soft key) #3312Press and hold MClearN until all digits areerased. a MSaveN a MOFFNVoice mail (VM) tone detectionYour service provider/telephone companysends special signals (sometimes called“voice mail tones” or “stutter tones”) to the unitto let you know you have new voice mailmessages. If you hear a series of dial tonesfollowed by a continuous dial tone after youpress MN, you have new voice mailmessages. Soon after you hang up a call orafter the phone stops ringing, your unit checksthe phone line to see if new voice mailmessages have been recorded.Turn this feature off when:– You do not subscribe to voice mail service.– Your service provider/telephone companydoes not send voice mail tones.– Your phone is connected to a PBX.If you are not sure which setting is required,contact your service provider/telephonecompany.Turning VM tone detection on/offThe default setting is “On”.1MMenuN (right soft key) #3322MbN: Select the desired setting. aMSaveN a MOFFNListening to voice mail messagesThe unit lets you know that you have newvoice mail messages in the following way:–“New Voice Mail” is displayed ifmessage indication service is available.1MVMN*1orMMenuN (right soft key) #330RThe speakerphone turns on.2Follow the pre-recorded instructions.3When finished, press MOFFN.For assistance, please visit http://www.panasonic.com/help 45Useful InformationPRW120(en)_1009_ver031.pdf   45 2013/10/09   17:39:03
*1 If there are no new messages in the voicemail, MVMN is not displayed.Note:RIf the handset still indicate there are newmessages even after you have listened toall new messages, turn it off by pressingand holding # until the handset beeps.Error messagesDisplay message Cause/solutionAsk phonecompany forVM access #RYou have not stored the voice mail access number. Store thenumber (page 45).Base no power orNo link to base.Reconnect mainbase AC adaptor.RThe handset has lost communication with the base unit. Movecloser to the base unit and try again.RUnplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.RThe handset’s registration may have been canceled.Re-register the handset (page 32).Busy RThe called unit is in use.ROther units are in use and the system is busy. Try again later.RThe handset you are using is too far from the base unit. Movecloser and try again.Check tel line RThe supplied telephone line cord has not been connected yetor not connected properly. Check the connections (page 9).Error!! RRecording was too short. Try again.Invalid RThere is no handset registered to the base unit matching thehandset number you entered.RThe handset is not registered to the base unit. Register thehandset (page 32).Memory full RThe phonebook memory is full. Erase unwanted entries(page 19).RMessage memory is full. Erase unwanted messages(page 37).RThe call block list memory is full. Erase unwanted entries(page 29).RThe schedule alarm memory is full. Erase unwanted entries(page 32).RHandset memory is full. Erase unwanted wallpaper images,photos, or ringtones (page 25).Requiressubscriptionto Caller ID.RYou must subscribe to a Caller ID service. Once you receivecaller information after subscribing to a Caller ID service, thismessage will not be displayed.Userechargeablebattery.RA wrong type of battery such as Alkaline or Manganese wasinserted. Use only the rechargeable Ni-MH batteries noted onpage 3, 6.46 For assistance, please visit http://www.panasonic.com/helpUseful InformationPRW120(en)_1009_ver031.pdf   46 2013/10/09   17:39:03
TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,and then insert the batteries into the handset again.General useProblem Cause/solutionThe handset does not turnon even after installingcharged batteries.RPlace the handset on the base unit or charger to turn on thehandset.The unit does not work. RMake sure the batteries are installed correctly (page 9).RFully charge the batteries (page 10).RCheck the connections (page 9).RUnplug the base unit’s AC adaptor to reset the unit. Reconnectthe adaptor and try again.RThe handset has not been registered to the base unit. Registerthe handset (page 32).The handset display isblank or dark.RThe handset is in screen saver mode (page 12). Activate thehandset display again by:– pressing M N when on a call.– pressing MOFFN at all other times.R“LCD backlight” is set to “Off” while on charge. Changethe setting (page 24).I cannot hear a dial tone. RMake sure that you are using the supplied telephone line cord.Your old telephone line cord may have a different wiringconfiguration.RThe base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.RDisconnect the base unit from the telephone line and connectthe line to a known working telephone. If the workingtelephone operates properly, contact our service personnel tohave the unit repaired. If the working telephone does notoperate properly, contact your service provider/telephonecompany.The handset beeps. RNew messages have been recorded. Listen to the newmessages (page 37).The handset displaybegins operatingautomatically.RDemonstration mode is activated. Remove the batteries fromthe handset, and then insert the batteries into the handsetagain.Menu listProblem Cause/solutionThe display is in alanguage I cannot read.RChange the display language (page 12).For assistance, please visit http://www.panasonic.com/help 47Useful InformationPRW120(en)_1009_ver031.pdf   47 2013/10/09   17:39:04
Problem Cause/solutionI cannot display thewallpaper.RWallpaper is displayed in the standby mode only when youselect “Digital(Small)” or “Off” for the clock setting.Change the clock setting (page 24).I cannot register a handsetto a base unit.RThe maximum number of handsets (6) is already registered tothe base unit. Cancel unused handset registrations from thebase unit (page 33).Battery rechargeProblem Cause/solutionThe handset beeps and/or flashes.RBattery charge is low. Fully charge the batteries (page 10).I fully charged thebatteries, but–  still flashes,– is displayed, or– the operating timeseems to be shorter.RClean the battery ends ( ,  ) and the charge contacts witha dry cloth and charge again.RIt is time to replace the batteries (page 9).Making/answering calls, intercomProblem Cause/solution is displayed. RThe handset is too far from the base unit. Move closer.RThe base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.RThe handset is not registered to the base unit. Register it(page 32).Noise is heard, sound cutsin and out.RYou are using the handset or base unit in an area with highelectrical interference. Re-position the base unit and use thehandset away from sources of interference.RMove closer to the base unit.RIf you use a DSL/ADSL service, we recommend connecting aDSL/ADSL filter between the base unit and the telephone linejack. Contact your DSL/ADSL provider for details.RThe wireless network is congested. When using a smartphoneto talk on landline calls (page 42), sound may cut out if largeamounts of data are transmitted over the wireless network,such as when streaming video, downloading or uploadinglarge files, etc.RThe base unit’s Wi-Fi repeater mode feature is turned on andthe base unit is too close to your wireless router. Turn Wi-Firepeater mode off (page 43), or place the base unit and yourwireless router further from each other.RThe base unit’s Wi-Fi repeater mode feature is turned on andyou are also using a Wi-Fi range extender. Do not use Wi-Firepeater mode if you already have a Wi-Fi range extender.48 For assistance, please visit http://www.panasonic.com/helpUseful InformationPRW120(en)_1009_ver031.pdf   48 2013/10/09   17:39:04
Problem Cause/solutionThe handset does not ring. RThe ringer volume is turned off. Adjust ringer volume (page 14,23).RSilent mode is turned on. Turn it off (page 28).I cannot make a call. RThe dialing mode may be set incorrectly. Change the setting(page 13).I cannot make longdistance calls.RMake sure that you have long distance service.Caller ID/Talking Caller IDProblem Cause/solutionCaller information is notdisplayed.RYou must subscribe to a Caller ID service. Contact yourservice provider/telephone company for details.RIf your unit is connected to any additional telephoneequipment, remove and plug the unit directly into the wall jack.RIf you use a DSL/ADSL service, we recommend connecting aDSL/ADSL filter between the base unit and the telephone linejack. Contact your DSL/ADSL provider for details.RThe name display service may not be available in some areas.Contact your service provider/telephone company for details.ROther telephone equipment may be interfering with this unit.Disconnect the other equipment and try again.Caller information isdisplayed or announcedlate.RDepending on your service provider/telephone company, theunit may display or announce the caller’s information at the2nd ring or later.RMove closer to the base unit.Caller information is notannounced.RThe handset ringer volume is turned off. Adjust it (page 14, 23).RThe Talking Caller ID feature is turned off. Turn it on (page 23).RThe number of rings for the answering system is set to “2rings” or “Toll saver”. Select a different setting (page 41).The caller list/incomingphone numbers are notedited automatically.RThe Caller ID number auto edit feature is turned off. Turn it onand try again (page 24).RYou need to call back the edited number to activate Caller IDnumber auto edit.I cannot dial the phonenumber edited in the callerlist.RThe phone number you dialed might have been editedincorrectly (for example, the long distance “1” or the area codeis missing). Edit the phone number with another pattern(page 35).Time on the unit hasshifted.RIncorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (off) (page 23).For assistance, please visit http://www.panasonic.com/help 49Useful InformationPRW120(en)_1009_ver031.pdf   49 2013/10/09   17:39:04
Problem Cause/solutionThe 2nd caller’sinformation is notdisplayed during anoutside call.RIn order to use Caller ID, call waiting, or Call Waiting Caller ID(CWID), you must first contact your service provider/telephonecompany and subscribe to the desired service.After subscribing, you may need to contact your serviceprovider/telephone company again to activate this specificservice, even if you already subscribed to both Caller ID andCall Waiting with Caller ID services (CWID).Answering systemProblem Cause/solutionThe unit does not recordnew messages.RThe answering system is turned off. Turn it on (page 36).RThe message memory is full. Erase unwanted messages(page 38).RThe recording time is set to “Greeting only”. Change thesetting (page 41).RIf you subscribe to a voice mail service, messages arerecorded by your service provider/telephone company, notyour telephone. Change the unit’s number of rings setting orcontact your service provider/telephone company (page 41).I cannot operate theanswering systemremotely.RThe remote access code is not set. Set the remote accesscode (page 39).RYou are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 39).RThe answering system is turned off. Turn it on (page 40).The unit does not emit thespecified number of rings.RIf the first ring is turned off, the number of rings decreases by 1from the specified number of rings.Liquid damageProblem Cause/solutionLiquid or other form ofmoisture has entered thehandset/base unit.RDisconnect the AC adaptor and telephone line cord from thebase unit. Remove the batteries from the handset and leave todry for at least 3 days. After the handset/base unit arecompletely dry, reconnect the AC adaptor and telephone linecord. Insert the batteries and charge fully before use. If the unitdoes not work properly, contact an authorized service center.Caution:RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.50 For assistance, please visit http://www.panasonic.com/helpUseful InformationPRW120(en)_1009_ver031.pdf   50 2013/10/09   17:39:04
Network connection troubleshootingProblem Cause/solutionI am having troubleconnecting.RYour wireless router is not turned or is not functioning. Refer tothe operating instructions included with your wireless router.RYour smartphone is not connected to your wireless router.Check your smartphone’s Wi-Fi settings. Refer to theoperating instructions included with your smartphone.RThe SSID (wireless network name), security type, or passwordassigned to the wireless router has been changed. Configurethe base unit again using the procedure described in “Typicalconfiguration (DHCP)”, page 42 or “Simplified configuration(WPS, DHCP)”, page 43.RConfirm the base unit’s Wi-Fi and IP settings using theprocedure described in “Confirming network status”, page 44.RIf your wireless router’s client isolation feature (a feature thatprevents wireless devices connected to the same wirelessrouter from communicating with each other) is turned on, yourbase unit and your smartphone will not be able tocommunicate with each other. Refer to the operatinginstructions included with your wireless router and make surethat this feature is turned off.RThe base unit’s network settings are incorrect. Reset the baseunit’s network settings (page 44) and configure the networksettings again.My smartphone and otherdevices cannot access theInternet since I turned onWi-Fi repeater mode.RDo not use Wi-Fi repeater mode (page 43) if you already havea Wi-Fi range extender.For assistance, please visit http://www.panasonic.com/help 51Useful InformationPRW120(en)_1009_ver031.pdf   51 2013/10/09   17:39:04
Problem Cause/solution“Failed to connect”is displayed.If you selected “Search for networks” when configuringthe base unitRYou entered the wrong password when configuring the baseunit to connect to your wireless router. Confirm the passwordand try again. If your wireless router is configured to use ahexadecimal password, enter the correct password usingnumbers 0-9 and letters a-f.If you selected “WPS (Easy setting)” when configuringthe base unitRYour wireless router uses WEP encryption. Configure thewireless router to use another type of encryption, such asWPA2-PSK (AES) encryption, and try again.RYour wireless router’s “stealth mode” feature is turned on, orits “SSID broadcast” feature is turned off. Change this settingbefore configuring the base unit to connect to your wirelessrouter, and then change it back when finished.If you have configured your wireless router to use MACaddress filteringRMake sure you add the base unit’s MAC address to the list ofauthorized MAC addresses. If the base unit’s Wi-Fi repeatermode feature is turned on, the base unit has two MACaddresses (“<MAC addr.(Client)>” and “<MAC addr.(AP)>”). Add them both to the list.“Wrong password” isdisplayed.RYou entered the wrong password when configuring the baseunit to connect to your wireless router. Confirm the passwordand try again.“IP addressconflicts” is displayed.RThe IP address assigned to the base unit is also assigned toanother device on your network. Check the IP address settingsof the base unit and other devices on the network.“Cannot obtain IPaddress” is displayed.RYour wireless router does not support DHCP, or the DHCPfeature of your wireless router is turned off. If your wirelessrouter supports DHCP, make sure that its DHCP feature isturned on. If DHCP is not available, set the base unit’s IPsettings manually. See “Advanced configuration (static IPsettings)”, page 43.52 For assistance, please visit http://www.panasonic.com/helpUseful InformationPRW120(en)_1009_ver031.pdf   52 2013/10/09   17:39:04
FCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No.............(found on the bottom of the unit)L Ringer Equivalence No. (REN).......0.1BA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will beadvised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If  noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing AidFor assistance, please visit http://www.panasonic.com/help 53Useful InformationPRW120(en)_1009_ver031.pdf   53 2013/10/09   17:39:04
manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.WHEN PROGRAMMING EMERGENCYNUMBERS AND(OR) MAKING TESTCALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off-peakhours, such as early morning or late evenings.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined byturning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. Ifinterference is experienced, move the cordless telephone further away from the TVor VCR. This will often reduce or eliminate interference.FCC RF Exposure Warning:LThis product complies with FCC radiation exposure limits set forth for an uncontrolled environment. LTo comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body. LThis product may not be collocated or operated in conjunction with any other antenna or transmitter.L For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements.Notice:L FCC ID can be found inside the battery     compartment or on the bottom of the units.54 For assistance, please visit http://www.panasonic.com/helpUseful InformationPRW120(en)_1009_ver031.pdf   54 2013/10/09   17:39:04
Guía Rápida EspañolaConexionesInstalación y carga de la bateríaCargue aproximadamente durante 7 horas.Nota:LUTILICE SOLO baterías recargables de Ni-MH tLNO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.LConfirme que las polaridades estén correctas (S, T).LCambie el idioma de la pantalla (página 56).LConfirme que aparezca Unidad base1 Presione el enchufe del adaptador de corriente alterna firmemente en la unidad.2 Mantenga el enchufe en posición horizontal y ganche el cable para sujetarlo.3 Conecte el adaptador de corriente alterna a la toma de corriente.4 Conecte el cable de la línea telefónica a la unidad y a la toma telefónica de una sola línea (RJ11C) hasta que escuche un clic.5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.Nota:LUse solo el adaptador de corriente alterna Panasonic PNLV236 que se suministra.23144512amaño AAA (R03) ( ).1“” (2).CargandoPara obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 55Guía Rápida EspañolaPRW120(en)_1009_ver031.pdf   55 2013/10/09   17:39:04
Sugerencias de operaciónTeclas de funciónTecla navegadora{^}, {V}, {<} o {>}: Navegue por diversas listas y elementos.? (Volumen: {^} o {V}): Ajuste el volumen del receptor o el altavoz mientras habla.{V} CID (identificador de llamadas): Vea la lista de personas que llamaron.{<} k: Vea la entrada del directorio telefónico.{>} REDIAL (Remarcación): Vea la lista de remarcación.Cambio de idiomas (Auricular) (predeterminado: “English”)Idioma de la pantalla{Menú} (tecla de función de la derecha) (11) s {r}: “Español” sIdioma de la guía de voz{Menú} (tecla de función de la derecha) (112 s {r}: “Español” sFecha y hora (Auricular)1{} (tecla de función de la derecha) (1)12Introduzca el día, mes y año actuales. s {OK}3Introduzca la hora y minuto actuales.4{V}{^}{<}{>}Menú {Guardar} s {OFF}  {Guardar} s {OFF}  {Guardar} s {OFF} Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press [Select]”. Oprima {OFF} para salir.Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación.56 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)Guía Rápida EspañolaPRW120(en)_1009_ver031.pdf   56 2013/10/09   17:39:04
Operaciones básicasCómo hacer y contestar llamadas (Auricular)Para hacer llamadas Marque el número telefónico. s {C}/{s}Para contestar llamadas{C}/{s}Para colgar{OFF}Para ajustar el volumen del receptor o del altavozOprima {^} o {V} repetidamente mientras habla.Cómo hacer una llamada usando la lista de remarcación{>} REDIAL s {r}: Seleccione el número telefónico deseado. s {C}Volumen del timbre del auricular Oprima {^} o {V} repetidamente para seleccionar el volumen deseado mientras timbra.Directorio telefónico (Auricular)Cómo agregar entradas al directorio telefónico1{k} o {<} k s {Menú}2{r}: “Agregar Ent. Nueva” s {Selec.}3{r}: “(Nombre)” s {Selec.}4Introduzca el nombre de la persona (máx. 16 caracteres). s {OK}5{r}: LPuede almacenar hasta 3 números telefónicos por cada entrada.6Introduzca el número telefónico de la persona (máx. 24 dígitos). s {OK}7{r}: “Grupo 1” s {Selec.}8{r}: Seleccione el grupo deseado. s {Selec.}9{Guardar} s {OFF}Para hacer llamadas1{k} o {<} k2{r}: Seleccione la entrada deseada. s {C}3{r}: Seleccione el número telefónico deseado. s {C}Sistema contestador de llamadas (Auricular)Para escuchar mensajesPara escuchar mensajes nuevos:{Reproducir} o {Menú} (tecla de función de la derecha) (323Para escuchar todos los mensajes:{Menú} (tecla de función de la derecha) (324“(Núm Teléfono 1)” s {Selec.}Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 57Guía Rápida EspañolaPRW120(en)_1009_ver031.pdf   57 2013/10/09   17:39:04
Preguntas frecuentesPregunta Causa y solución¿Por qué aparece _?LEl auricular está demasiado lejos de la unidad base. Acérquelo.LEl adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base.LEl auricular no está registrado en la unidad base. Regístrelo.1Auricular: {Menú} (tecla de función de la derecha) (13)2Unidad base: Oprima y mantenga oprimido {x} durante aproximadamente 5 segundos.3Auricular: Oprima {OK}, y después espere hasta que suene un pitido largo. ¿Cómo se incrementa el nivel de volumen del auricular?LOprima la tecla de navegación {^} repetidamente mientras habla.¿Por qué hay ruido o se corta la conversación?LTrate de reubicar la unidad base de forma que se minimice la distancia al auricular.LSi ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base, llame a soporte al cliente de Panasonic al 1-800-211-PANA (1-800-211-7262).¿Es posible añadir otro auricular accesorio a mi unidad base?LSí, puede añadir hasta 6 auriculares (incluyendo los que se venden con su unidad base) a una sola unidad base.LPara adquirir auriculares accesorios adicionales (KX-PRWA10), visite: http://www.pstc.panasonic.com o llame al 1-800-332-5368. Los usuarios TTY (usuarios con impedimentos auditivos o del habla) pueden llamar al 1-866-605-1277.¿Es posible mantener cargando las baterías todo el tiempo?LPuede dejar el auricular en la unidad base o el cargador en cualquier momento. Esto no daña las baterías.¿Cómo se contestan las llamadas en espera (segunda llamada)?LOprima {CALL WAIT} cuando escuche el tono de llamada en espera.58 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)Guía Rápida EspañolaPRW120(en)_1009_ver031.pdf   58 2013/10/09   17:39:04
Customer servicesCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/helpor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.For hearing or speech impaired TTY users, TTY: 1-877-833-8855For hearing or speech impaired TTY users, TTY: 1-866-605-1277Purchase Parts, Accessories and Owner’s Manual online for all Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic National Parts Center20421 84th Avenue S., Kent, WA 98032(We accept Visa, MasterCard, Discover Card, American Express.)Accessory Purchases (United States and Puerto Rico)For assistance, please visit http://www.panasonic.com/help 59AppendixPRW120(en)_1009_ver031.pdf   59 2013/10/09   17:39:04
Warranty (For United States and Puerto Rico)Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or  (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.Parts LaborOne (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.Online Repair RequestTo submit a new repair request and for quick repair status visit our Web Site athttp://www.panasonic.com/repairTelephone Repair RequestYou may contact us at: 1-800-211-PANA (7262)When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.Panasonic Telephone ProductsLimited WarrantyMail-In Service--Online or Telephone Repair Request60 For assistance, please visit http://www.panasonic.com/helpAppendixPRW120(en)_1009_ver031.pdf   60 2013/10/09   17:39:04
Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.L Carefully pack your unit, preferably in the original carton.L Attach a letter, detailing the symptom.L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.L Do not send your unit to Panasonic Corporation of North America listed on the back     cover or to executive or regional sales offices. These locations do not repair consumer     products.When you ship the productFor assistance, please visit http://www.panasonic.com/help 61AppendixPRW120(en)_1009_ver031.pdf   61 2013/10/09   17:39:04
Index#3-way conference:  15AAdditional handsets:  32Alarm:  27Answering calls:  14Answering system:  36Call screening:  40Erasing messages:  37, 38, 40Greeting message:  36Greeting only:  41Listening to messages:  37, 40Message list:  37New message alerting:  38Number of rings:  41Recording time:  41Remote access code:  39Remote operation:  39Ring count:  41Toll saver:  41Turning on/off:  36Auto intercom:  16Auto talk:  14, 24BBaby monitor:  29Battery:  9, 10Booster (Clarity booster):  15CCalendar:  31Call block:  28First ring:  29Call share:  15, 25Call waiting:  15Call Waiting Caller ID:  15Caller ID number auto edit:  24, 35Caller ID service:  34Caller list:  34Caller list edit:  35Chain dial:  19CID (Caller ID):  34Conference calls:  16Control type:  11DDate and time:  12Dialing mode:  13Direct command code:  21DisplayClock:  24Color:  24Contrast:  24Display mode:  24Language:  12LCD backlight:  24Wallpaper:  24EEco mode:  10Equalizer:  15Error messages:  46FFlash:  15, 25GGroups:  18HHandsetDeregistration:  33Name:  31Registration:  32Hold:  14IIntercom:  16KKey detector:  23, 26Key tone:  24LLine mode:  25MMaking calls:  14Missed calls:  34Mute:  14NNoise reduction:  15PPause:  14Phonebook:  17Power failure:  10RRedialing:  14Ringer tone:  23Rotary/pulse service:  15SSchedule:  31Silent mode:  28Smartphone integrationNetwork connectiontroubleshooting:  51Network settings:  42Network status:  44Smartphone Connect app:  43Wi-Fi repeater mode:  43Speed dial:  19SP-PHONE (Speakerphone):  14TTalking Caller ID:  23, 34Temporary tone dialing:  15Time adjustment:  23Transferring calls:  16Troubleshooting:  47TTY:  59VVM (Voice mail):  45Voice guidance language:  12Voice mail:  41, 45VolumeReceiver:  14Ringer (Handset):  14, 23Speaker:  1462IndexPRW120(en)_1009_ver031.pdf   62 2013/10/09   17:39:04
63NotesPRW120(en)_1009_ver031.pdf   63 2013/10/09   17:39:05
1 Reconnect AC adaptor to the base unit.2 Check if telephone line cord is connected.3 Use rechargeable Ni-MH batteries.     (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)4 Read troubleshooting page in the Operating Instructions. If your product is not working properly. . .IMPORTANT!Visit our Web site: http://www.panasonic.com/help LFAQ and troubleshooting hints are available.For your future referenceWe recommend keeping a record of the following information to assist with any repair underwarranty.Serial No.   Date of purchase(found on the bottom of the base unit)Name and address of dealer    Attach your purchase receipt here.Two Riverfront Plaza, Newark, NJ 07102-5490© Panasonic System Networks Co., Ltd. 2013Printed in China *PNQX6115ZA**PNQX6115ZA* PNQX6115ZA  TT0913MG0  (E)PRW120(en)_1009_ver031.pdf   64 2013/10/09   17:39:05

Navigation menu