Panasonic of North America 96NKX-TG4131 FCC Part 15 D / DECT Cordless Telephone Base User Manual

Panasonic Corporation of North America FCC Part 15 D / DECT Cordless Telephone Base

user manual

Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them for future reference.This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.Before initial use, see “Getting Started” on page 9.Consulte “Guía Rápida Española”, página 46.Please register your product: http://www.panasonic.com/prodregOperating InstructionsDigital Cordless Answering SystemModel shown is KX-TG4132.Model No. KX-TG4132KX-TG4133KX-TG4134TG413x(e).book Page 1 Friday, September 24, 2010 8:45 AMKX-TG4131 KX-TG4132 KX-TG4133 KX-TG4134
Table of Contents2IntroductionModel composition . . . . . . . . . . . . . . . . . . . . 3Accessory information . . . . . . . . . . . . . . . . . 3Important InformationFor your safety. . . . . . . . . . . . . . . . . . . . . . . 6Important safety instructions . . . . . . . . . . . . 7For best performance . . . . . . . . . . . . . . . . . 7Other information . . . . . . . . . . . . . . . . . . . . . 8Specifications. . . . . . . . . . . . . . . . . . . . . . . . 8Getting StartedSetting up. . . . . . . . . . . . . . . . . . . . . . . . . . . 9Note when setting up . . . . . . . . . . . . . . . . . 10Intelligent eco mode. . . . . . . . . . . . . . . . . . 11Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Initial settings . . . . . . . . . . . . . . . . . . . . . . . 12Making/Answering CallsMaking calls . . . . . . . . . . . . . . . . . . . . . . . . 14Answering calls . . . . . . . . . . . . . . . . . . . . . 14Useful features during a call . . . . . . . . . . . 15Shared PhonebookShared phonebook . . . . . . . . . . . . . . . . . . 17ProgrammingProgrammable settings . . . . . . . . . . . . . . . 19Special programming . . . . . . . . . . . . . . . . . 23Registering a unit. . . . . . . . . . . . . . . . . . . . 25Caller ID ServiceUsing Caller ID service . . . . . . . . . . . . . . . 26Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 27Answering SystemAnswering system . . . . . . . . . . . . . . . . . . . 29Turning the answering system on/off . . . . . 29Greeting message . . . . . . . . . . . . . . . . . . . 29Listening to messages using the base unit 30Listening to messages using the handset . 30Remote operation . . . . . . . . . . . . . . . . . . . 31Answering system settings . . . . . . . . . . . . 32Voice Mail ServiceVoice mail service . . . . . . . . . . . . . . . . . . . 34Intercom/LocatorIntercom . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Handset locator . . . . . . . . . . . . . . . . . . . . . 36Transferring calls, conference calls . . . . . . 36Useful InformationWall mounting . . . . . . . . . . . . . . . . . . . . . . . 37Error messages. . . . . . . . . . . . . . . . . . . . . . 39Troubleshooting . . . . . . . . . . . . . . . . . . . . . 40FCC and other information . . . . . . . . . . . . . 44Guía Rápida EspañolaGuía Rápida Española . . . . . . . . . . . . . . . . 46AppendixCustomer services . . . . . . . . . . . . . . . . . . . 50Warranty (For United States and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51IndexIndex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53TG413x(e).book Page 2 Friday, September 24, 2010 8:45 AM
Introduction3For assistance, please visit http://www.panasonic.com/helpModel compositionENERGY STARAccessory informationSupplied accessories*1 The handset cover comes attached to the handset.Series Model No. Base unit HandsetPart No. Part No. QuantityKX-TG4131 seriesKX-TG4132 KX-TG4131 KX-TGA410 2KX-TG4133 KX-TG4131 KX-TGA410 3KX-TG4134 KX-TG4131 KX-TGA410 4As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.No. Accessory item/Order numberQuantityKX-TG4132 KX-TG4133 KX-TG41341AC adaptor/PNLV226Z 2 3 42Telephone line cord/PQJA10075Z1113Rechargeable batteries/HHR-4DPA4684Wall mounting adaptor/PQKL10088Z11115Handset cover*1/PNYNTGA652BR2346Charger/PNLC1018Z 1 2 3123456TG413x(e).book Page 3 Friday, September 24, 2010 8:45 AM
Introduction4For assistance, please visit http://www.panasonic.com/helpAdditional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 50).*1 Replacement batteries may have a different capacity from that of the supplied batteries.*2 By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. Up to 2 range extenders can be registered to the base unit. This product can be purchased online. Please visit our Web site: http://www.panasonic.com/RangeExtenderAccessory item Order numberRechargeable batteriesHHR-4DPA*1LTo order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handsetT-adaptor KX-J66Range extender KX-TGA405*2TG413x(e).book Page 4 Friday, September 24, 2010 8:45 AM
Introduction5For assistance, please visit http://www.panasonic.com/helpExpanding your phone systemOptional handset feature overviewYou can expand your phone system by registering optional handsets (6 max.) to a single base unit.LOptional handsets may be a different color from that of the supplied handsets.*1 You can make a call using a speed dial key on the handset as well as the base unit if your Feature KX-TGA410 KX-TGA660 KX-TGA659HandsetDisplay size 1.8 inches 1.8 inches 1.9 inchesButton size Large Large Extra largeSpeed dial*1 ––rTG413x(e).book Page 5 Friday, September 24, 2010 8:45 AM unit has the speed dial feature.
Important Information6For assistance, please visit http://www.panasonic.com/helpFor your safetyTo prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.WARNINGPower connectionLUse only the power source marked on the product.LDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).LUnplug from power outlets and never touch the inside of the product if its casing has been broken open.LNever touch the plug with wet hands. Danger of electric shock exists.InstallationLTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.LDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.Operating safeguardsLUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.LDo not disassemble the product.LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.MedicalLConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)LDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.CAUTIONInstallation and locationLNever install telephone wiring during an electrical storm.LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.LUse caution when installing or modifying telephone lines.LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.LThis product is unable to make calls when:– the handset batteries need recharging or have failed.– there is a power failure.BatteryLWe recommend using the batteries noted on page 4. USE ONLY rechargeableNi-MH batteries AAA (R03) size.LDo not mix old and new batteries.LDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.LExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.TG413x(e).book Page 6 Friday, September 24, 2010 8:45 AM
Important Information7For assistance, please visit http://www.panasonic.com/helpLCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.LOnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.Attention:A nickel metal hydride battery that is recyclable powers the product you have purchased.Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.Important safety instructionsWhen using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.3. Do not use the telephone to report a gas leak in the vicinity of the leak.4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonic units use radio waves to communicate with each other.LFor maximum coverage and noise-free communications, place your base unit:– at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.– away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.– facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)LCoverage and voice quality depends on the local environmental conditions.LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.EnvironmentLKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.LThe product should not be exposed to direct sunlight.LDo not place heavy objects on top of the product.LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.Routine careLWipe the outer surface of the product with a soft moist cloth.LDo not use benzine, thinner, or any abrasive powder.TG413x(e).book Page 7 Friday, September 24, 2010 8:45 AM
Important Information8For assistance, please visit http://www.panasonic.com/helpOther informationCAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.Notice for product disposal, transfer, or returnLThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.NoticeSpecifications■Standard:DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)■Frequency range:1.92 GHz to 1.93 GHz■RF transmission power:115 mW (m ax. )■Power source:120 V AC, 60 Hz■Power consumption:Base unit:Standby: Approx. 0.7 WMaximum: Approx. 3.8 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 2.6 W■Operating conditions:0°C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)Note:LDesign and specifications are subject to change without notice.LThe illustrations in these instructions may vary slightly from the actual product.TG413x(e).book Page 8 Friday, September 24, 2010 8:45 AM
Getting Started9For assistance, please visit http://www.panasonic.com/helpSetting upConnectionsLUse only the supplied Panasonic AC adaptor PNLV226.■Base unit*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.■ChargerBattery installationLUSE ONLY Ni-MH batteries AAA (R03) size.LDo NOT use Alkaline/Manganese/Ni-Cd batteries.LConfirm correct polarities (S, T).Battery chargeCharge for about 7 hours.DSL/ADSL filter*HookHooks“Click”Press plug firmly.(120 V AC, 60 Hz)To single-line telephone jack (RJ11C)“Click”Correct Wrong(120 V AC, 60 Hz)HooksLWhen the date and time setting is displayed, see page 12.Rechargeable Ni-MH ONLYTG413x(e).book Page 9 Friday, September 24, 2010 8:45 AM
Getting Started10For assistance, please visit http://www.panasonic.com/helpLWhen the batteries are fully charged, the charge indicator goes off and “Fully charged” is displayed.Note when setting upNote for connectionsLThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.During a power failureThe unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4).Note for battery installationLUse the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6.LWipe the battery ends (S, T) with a dry cloth.LAvoid touching the battery ends (S, T) or the unit contacts.Note for battery chargeLIt is normal for the handset to feel warm during charging.LClean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.Battery levelPanasonic Ni-MH battery performance (supplied batteries)*1 If Eco mode is on.Note:LActual battery performance depends on usage and ambient environment.LEven after the batteries are fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.LThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.Confirm “Charging” is displayed.Charge indicatorIcon Battery level&High(Medium)Low0)4Needs charging.0EmptyOperation Operating timeIn continuous use 13 hours max.*1Not in use (standby)11 days max.*1TG413x(e).book Page 10 Friday, September 24, 2010 8:45 AM
Getting Started11For assistance, please visit http://www.panasonic.com/helpIntelligent eco modeThis feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit.LWhen this feature is activated, i is displayed.LEco mode is turned off when the clarity booster is activated (page 15).ControlsHandsetACharge indicatorRinger indicatorMessage indicatorBNonslip padLNonslip pad offers support when you cradle the handset between your shoulder and ear.CSpeakerD{C} (TALK)E{s} (SP-PHONE: Speakerphone)FDial keypad ( : TONE)GReceiverHDisplayI{OFF}J{FLASH} {CALL WAIT}KMicrophoneLCharge contacts■Control typeA Soft keysThe handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.B Navigator key–{^}, {V}, {<}, or {>}: Scroll through various lists and items.–? VOL. (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking.–{<} CID (Caller ID): View the caller list.–{>} REDIAL: View the redial list.Base unitACharge contactsB CLAFDEIJHGKABA B CD E F IG HTG413x(e).book Page 11 Friday, September 24, 2010 8:45 AM*
Getting Started12For assistance, please visit http://www.panasonic.com/helpBSpeakerCMessage counterD{ERASE}E{■} (STOP)F{+}/{-} (Volume up/down){7}/{8} (Repeat/Skip)G{6} (PLAY) Message indicatorH{LOCATOR}I{ANSWER ON/OFF}ANSWER ON/OFF indicatorDisplayHandset display itemsBase unit display itemsInitial settingsImportant:LWhen you install the batteries for the first time, the handset prompts you to set date and time. First press {SELECT}, then proceed to step 2 in “Date and time”, page 12.Date and time1{MENU}(1)12Enter the current month, date, and year by selecting 2 digits for each.Item MeaningwWithin base unit range_Out of base unit rangeCThe line is in use.LWhen flashing:The call is put on hold.LWhen flashing rapidly: An incoming call is now being received.iEco mode is on. (page 11)Equalizer is set. (page 16)sSpeakerphone is on. (page 14)~Ringer volume is off. (page 20)&Silent mode is on. (page 23)!Call sharing mode is off. (page 21)EAlarm is on. (page 23)mHandset number&Battery level$Blocked call (page 24)(Clarity booster is on. (page 16)In use Answering system is being used by another handset or the base unit.Line in useSomeone is using the line.Item Meaning9@ Answering system answers calls with a greeting message and caller messages are not recorded. (“Selecting “Greeting only””, page 33)■Direct command code:Programmablesettingss can be accessed by pressing {MENU}, ( and then the corresponding code on the dial keypad (page 19).Example: Press {MENU}(1)1.■Symbol meaning:Example: {r}: “Off”Press {V} or {^} to select the words in quotations.Item MeaningTG413x(e).book Page 12 Friday, September 24, 2010 8:45 AM<
Getting Started13For assistance, please visit http://www.panasonic.com/helpExample: July 15, 2011)7 15 113{OK}4Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.Example: 9:30)9 3)5{AM/PM}: Select “AM” or “PM”.6{SAVE} s {OFF}Note:LWhen English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.LThe date and time may be incorrect after a power failure. In this case, set the date and time again.Display languageYou can select either “English” or “Español” as the display language. The default setting is “English”.1{MENU}(11)2{r}: Select the desired setting.3{SAVE} s {OFF}Voice guidance languageYou can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.1{MENU}(1122{r}: Select the desired setting.3{SAVE} s {OFF}Dialing modeIf you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.1{MENU}(12)2{r}: Select the desired setting.3{SAVE} s {OFF}TG413x(e).book Page 13 Friday, September 24, 2010 8:45 AM
Making/Answering Calls14For assistance, please visit http://www.panasonic.com/helpMaking calls1Lift the handset and dial the phone number.LTo correct a digit, press {CLEAR}.2Press {C} or {CALL}.3When you finish talking, press {OFF} or place the handset on the base unit or charger.Using the speakerphone1Dial the phone number and press {s}.LSpeak alternately with the other party.2When you finish talking, press {OFF}.Note:LFor best performance, use the speakerphone in a quiet environment.LTo switch back to the receiver, press {s}/{C}.Adjusting the receiver or speaker volumePress {^} or {V} repeatedly while talking.Making a call using the redial listThe last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).1{REDIAL} or {>} REDIALLIf there is a new message in the voice mail or answering system, {REDIAL} is not displayed.2{r}: Select the desired phone number.3{C}Erasing a number in the redial list1{REDIAL} or {>} REDIAL2{r}: Select the desired phone number. s {ERASE}3{r}: “Yes” s {SELECT}4{OFF}Pause (for PBX/long distance service users)A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 18).Example: If you need to dial the line access number “9” when making outside calls with a PBX:19 s {PAUSE}2Dial the phone number. s {C}Note:LA 3.5 second pause is inserted each time {PAUSE} is pressed. Repeat as needed to create longer pauses.Answering callsWhen a call is being received, the ringer indicator flashes rapidly.1Lift the handset and press {C} or {s} when the unit rings.LYou can also answer the call by pressing any dial key from ) to 9, *, or (. (Any key answer feature)2When you finish talking, press {OFF} or place the handset on the base unit or charger.Auto talkYou can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 21.Adjusting the handset ringer volume■While the handset is ringing for an incoming call:Press {^} or {V} repeatedly to select the desired volume.■Programming the volume beforehand:1{MENU}(16)2{r}: Select the desired volume.3{SAVE} s {OFF}TG413x(e).book Page 14 Friday, September 24, 2010 8:45 AM
Making/Answering Calls15For assistance, please visit http://www.panasonic.com/helpTemporary handset ringer offWhile the handset is ringing for a call, you can turn the ringer off temporarily by pressing {~}.Adjusting the base unit ringer volumePress {+} or {-} repeatedly to select the desired volume.LTo turn the ringer off, press and hold {-} until the unit beeps.Useful features during a callHoldThis feature allows you to put an outside call on hold.1Press {MENU} during an outside call.2{r}: “Hold” s {SELECT}3To release hold, press {C}.LAnother handset user can take the call by pressing {C}.Note:LIf a call is kept on hold for more than 9 minutes, an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly. After 1 additional minute on hold, the call is disconnected.LIf another phone is connected to the same line, you can also take the call by lifting its handset.MuteWhile mute is turned on, you can hear the other party, but the other party cannot hear you.1Press {MUTE} during conversation.L{MUTE} flashes.2To return to the conversation, press {MUTE} again.Note:L{MUTE} is a soft key visible on the handset display during a call.Flash{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note:LTo change the flash time, see page 21.For call waiting or Call Waiting Caller ID service usersTo use call waiting, you must first subscribe to call waiting from your service provider/telephone company.This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you hear the call waiting tone on the handset.1Press {CALL WAIT} to answer the 2nd call.2To switch between calls, press {CALL WAIT}.Note:LPlease contact your service provider/telephone company for details and availability of this service in your area.Temporary tone dialing (for rotary/pulse service users)You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).Press * (TONE) before entering access numbers which require tone dialing.Handset clarity boosterThis feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, TG413x(e).book Page 15 Friday, September 24, 2010 8:45 AM
Making/Answering Calls16For assistance, please visit http://www.panasonic.com/helpthis feature is turned on automatically when necessary.LWhen this feature is turned on, ( is displayed.Handset equalizerThis feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand.1Press {MENU} while talking.2{r}: “Equalizer” s {SELECT}3{r}: Select the desired setting. s {OK}Note:LWhen this feature is turned on, is displayed while talking.LDepending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.LThis feature is not available while using the speakerphone.Call shareYou can join an existing outside call.To join the conversation, press {C} when the other handset is on an outside call.Note:LA maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions. (4-way conference)LTo prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 21).TG413x(e).book Page 16 Friday, September 24, 2010 8:45 AM<
Shared Phonebook17For assistance, please visit http://www.panasonic.com/helpShared phonebookThe shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group.Important:LOnly 1 person can access the shared phonebook at a time.LCaller ID subscribers can use group ringer tone features (page 26).Adding entries1{C} s {ADD}2Enter the party’s name (16 characters max.). s {OK}3Enter the party’s phone number (24 digits max.). s {OK}4{r}: Select the desired group. s {SELECT} 2 timesLTo add other entries, repeat from step 2.5{OFF}Character table for entering namesWhile entering characters, you can switch between uppercase and lowercase by pressing * (A→a).LTo enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.LIf you do not press any dial key within 5 seconds after entering a character, the character is fixed and the cursor moves to the next space.L in the above table represents a single space.Erasing the character or numberPress {<} or {>}. s {CLEAR}LPress and hold {CLEAR} to erase all characters or numbers.GroupsGroups can help you find entries in the phonebook quickly and easily. When adding an entry to the phonebook, you can assign it to one of 9 groups. You can change the names of groups assigned for phonebook entries (“Friends”, “Family”, etc.) and then search for phonebook entries by group. The group ringer tone feature is available for Caller ID subscribers (page 26).Changing group namesThe default group name is “Group 1” to “Group 9”.1{C} s {MENU}2{r}: “Group” s {SELECT}3{r}: Select the desired group. s {SELECT}4{r}: “Group name” s {SELECT}Key Character1&’ ( ) ;,–./12ABC2abc23DEF3def 34GHI 4ghi 45JKL5jkl56MNO6mn o 67PQRS7pqrs78TUV8tuv89WX Y Z 9wx yz9)0(#Key CharacterTG413x(e).book Page 17 Friday, September 24, 2010 8:45 AM
Shared Phonebook18For assistance, please visit http://www.panasonic.com/help5Edit the name (10 characters max.; page 17). s {SAVE}6{OFF}Finding and calling a phonebook entryScrolling through all entries1{C}2{r}: Select the desired entry.3{C}Searching by first character1{C}2Press the dial key () – 9 or () which contains the character you are searching for (page 17).LPress the same dial key repeatedly to display the first entry corresponding to each character located on that dial key.LIf there is no entry corresponding to the character you selected, the next entry is displayed.3{r}: Scroll through the phonebook if necessary.4{C}Searching by group1{C} s {GROUP}2{r}: Select the group you want to search. s {SELECT}LIf you select “All groups”, the unit ends the group search.3{r}: Select the desired entry.4{C}Editing entries1Find the desired entry (page 18). s {EDIT}2Edit the name if necessary (16 characters max.; page 17). s {OK}3Edit the phone number if necessary (24 digits max.). s {OK}4{r}: Select the desired group (page 17). s {SELECT}5{SELECT} s {OFF}Erasing entriesErasing an entry1Find the desired entry (page 18).2{ERASE}3{r}: “Yes” s {SELECT} s {OFF}Erasing all entries1{C} s {MENU}2{r}: “Erase all” s {SELECT}3{r}: “Yes” s {SELECT}4{r}: “Yes” s {SELECT}5{OFF}Chain dialThis feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.1During an outside call, press {MENU}.2{r}: “Phonebook” s {SELECT}3{r}: Select the desired entry.4Press {CALL} to dial the number.Note:LWhen storing a calling card access number and your PIN in the phonebook as one phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 14).LIf you have rotary/pulse service, you need to press * (TONE) before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial (page 17).TG413x(e).book Page 18 Friday, September 24, 2010 8:45 AM
Programming19For assistance, please visit http://www.panasonic.com/helpProgrammable settingsYou can customize the unit by programming the following features using the handset.To access the features, there are 2 methods.■Scrolling through the display menus1{MENU}2Press {V} or {^} to select the desired main menu. s {SELECT}3Press {V} or {^} to select the desired item from the next sub-menus. s {SELECT}4Press {V} or {^} to select the desired setting. s {SAVE}LThis step may vary depending on the feature being programmed.LTo exit the operation, press {OFF}.■Using the direct command code1{MENU} s Enter the desired code.Example: Press {MENU}(16).2Select the desired setting. s {SAVE}LThis step may vary depending on the feature being programmed.LTo exit the operation, press {OFF}.Note:LIn the following table, < > indicates the default settings.LIn the following table, + indicates the reference page number.LDisplay menu order may vary depending on your model.Display the menu tree and direct command code table> Main menu: \ “Caller list” (Code: (213: page 27)> Main menu: e “Answering device” (page 29)Sub-menu 1 Sub-menu 2 Setting Code +Play new msg.(msg.: message)––#323 30Play all msg. ––#324 30Erase all msg.*1 ––#325 31Greeting Record greeting*1 –#302 29Check greeting –#303 30Pre-recorded*1(Reset to pre-recorded greeting)–#304 30Settings Ring count*1 <4 rings>#211 32Recording time*1 <3 min>*2 #305 33Remote code*1 <111>#306 31Screen call <On>#310 29Answer on*1 ––#327 29Answer off*1 ––#328 29TG413x(e).book Page 19 Friday, September 24, 2010 8:45 AM
Programming20For assistance, please visit http://www.panasonic.com/help> Main menu: g “V.M. access” (“V.M.”: Voice mail) (Code: (33): page 34)> Main menu: 4 “Intercom” (Code: (274: page 36)> Main menu: e “Set date & time”> Main menu: c “Initial setting”Sub-menu 1 Sub-menu 2 Setting Code +Date and time*1 ––#101 12Alarm –1: Once2: Daily0: <Off>#720 23Time adjustment*1, *3 –1: <Caller ID auto> 0: Manual#226 –Sub-menu 1 Sub-menu 2 Setting Code +Ringer setting Ringer volume*4(Handset)0–6: Off–6 <6> #160 –Ringer tone*5, *6, *7(Handset)1–5: Tone 1–5<Tone 1>6–0: Melody 1–5#161 –Silent mode–On/Off1: On 0: <Off>#238 23Silent mode–Start/End<11:00 PM/06:00 AM>#237Set date & time Date and time*1 –#101 12Alarm 1 :Once2: Daily0: <Off>#720 23Time adjustment*1, *3 1: <Caller ID auto> 0: Manual#226 –Talking Caller IDHandset 1: <On> 0: Off #162 26Base unit*1 1: On 0: <Off>#*162Handset name ––#104 23Call block*1 ––#217 24Block w/o num*8(Block calls without phone number)1: On 0: <Off>#240Voice mail Store VM access#*1(VM: Voice mail)–#331 34VM tone detect*1 1: <On> 0: Off #332 34Message alert –1: <On> 0: Off #340 33LCD contrast(Display contrast)–1–6: Level 1–6 <3> #145 –TG413x(e).book Page 20 Friday, September 24, 2010 8:45 AM
Programming21For assistance, please visit http://www.panasonic.com/help> Main menu: a “Customer support”*13 (Code: (68))*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.*2 You can select the recording time “1 min”, “3 min”, and “Greeting only”. “Greeting only” is not displayed when scrolling through the display menus. It is only available in direct commands (page 33).*3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received.To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller ID subscribers only)To use this feature, set the date and time first (page 12).*4 Ringer volume cannot be turned off for alarm, intercom calls, and paging.*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers.*6 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.*7 The preset melodies in this product are used with permission of © 2009 Copyrights Vision Inc.*8 This menu is not displayed when scrolling through the display menus. It is only available in direct commands.Key tone*9 –1: <On> 0: Off #165 –Caller ID edit(Caller ID number auto edit)–1: <On> 0: Off #214 27Auto talk*10 –1: On 0: <Off>#200 14Set tel line Set dial mode*1 1: Pulse 2: <Tone>#120 13Set flash time*1, *11 0: 900 ms1: <700 ms>2: 600 ms3: 400 ms4: 300 ms5: 250 ms*: 200 ms#: 160 ms6: 110 ms7: 100 ms8: 90 ms9: 80 ms#121 15Set line mode*1, *12 1: A 2: <B>#122 –Call sharing*1 –1: <On> 0: Off #194 –Registration Register handset –#130 25Deregistration*8 –#131 25Change languageDisplay #110 13Voice prompt*1 1: <English> 2: Español#112 13Sub-menu 1 Sub-menu 2 Setting Code +TG413x(e).book Page 21 Friday, September 24, 2010 8:45 AM1: <English> 2: Español
Programming22For assistance, please visit http://www.panasonic.com/help*9 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones.*10If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.*11The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing {FLASH} fails to pick up the waiting call.*12Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good.*13The handset can display the Internet address where you can download the operating instructions or get further information for this product, using your computer.TG413x(e).book Page 22 Friday, September 24, 2010 8:45 AM
Programming23For assistance, please visit http://www.panasonic.com/helpSpecial programmingAlarmAn alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset.Important:LSet the date and time beforehand (page 12).1{MENU}(72)2{r}: Select the desired alarm option. s {SELECT}3Enter the desired month and date. s {OK}4Set the desired time.5{AM/PM}: Select “AM” or “PM”. s {OK}6{r}: Select the desired alarm tone. s {SELECT}LWe recommend selecting a different ringer tone from the one used for outside calls.7{SELECT} s {OFF}LWhen the alarm is set, E is displayed.Note:LTo stop the alarm, press any dial key or place the handset on the base unit or charger.LWhen the handset is in use, the alarm will not sound until the handset is in standby mode.Silent modeSilent mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Silent mode can be set for each handset.Important:LSet the date and time beforehand (page 12).LWe recommend turning the base unit ringer off (page 15) in addition to turning the silent mode on.LIf you have set the alarm, the alarm sounds even if the silent mode is turned on.Turning silent mode on/off1{MENU}(2382{r}: Select “On” or “Off”. s {SAVE}LIf you select “Off”, press {OFF} to exit.3Enter the desired hour and minute you wish to start this feature.4{AM/PM}: Select “AM” or “PM”. s {OK}5Enter the desired hour and minute you wish to end this feature.6{AM/PM}: Select “AM” or “PM”.7{SAVE} s {OFF}LWhen the silent mode is set, & is displayed.Changing the start and end time1{MENU}(2372Continue from step 3, “Turning silent mode on/off”, page 23.Changing the handset nameEach handset can be given a customized name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “No”. If you select “Yes” without entering any handset name, “Handset 1” to “Handset 6” is displayed.1{MENU}(1)4Off Turns alarm off. Go to step 7.Once An alarm sounds once at the set time.Daily An alarm sounds daily at the set time. Go to step 4.TG413x(e).book Page 23 Friday, September 24, 2010 8:45 AM
Programming24For assistance, please visit http://www.panasonic.com/help2Enter the desired name (max. 10 characters; see the character table, page 17).LIf not required, go to step 3.3{SAVE}4{r}: Select the desired setting. s {SELECT}5{SELECT} s {OFF}Call block (Caller ID subscribers only)This feature allows the unit to reject calls when:– the unit receives a call from a phone number stored in the call block list as unwanted (“Storing unwanted callers”, page 24).– the unit receives a call without phone number (“Block calls without phone number”, page 24).When a call is received, the unit rings for a short time while the caller is being identified. If the phone number matches an entry in the call block list, the unit sends out a busy tone to the caller, and then disconnects the call.Important:LWhen the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number, the call is logged in the caller list (page 27) with $ after the call is disconnected.Storing unwanted callersYou can store up to 30 phone numbers in the call block list by using the caller list or by entering the numbers directly.Important:LWe recommend storing 10 digits (including an area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked.■From the caller list:1{<} CID2{r}: Select the entry to be blocked.LTo edit the number, press {EDIT} repeatedly until the phone number is shown in the 10-digit format.3{SAVE}4{r}: “Call block” s {SELECT}5{r}: “Yes” s {SELECT}6Edit the phone number if necessary (24 digits max.).7{SAVE} s {OFF}■By entering phone numbers:1{MENU}(217 s {ADD}2Enter the phone number (24 digits max.).LTo erase a digit, press {CLEAR}.3{SAVE} s {OFF}Blocking calls without phone numberYou can reject a call without phone number including “Out of area”, “Private caller”, or “Long distance”.1{MENU}(24)2{r}: Select the desired setting. s {SAVE} s {OFF}Viewing/editing/erasing call block numbers1{MENU}(2172{r}: Select the desired entry.LTo exit, press {OFF}.3To edit a number:{EDIT} s Edit the phone number. s {SAVE} s {OFF}To erase a number:{ERASE} s {r}: “Yes” s {SELECT} s {OFF}Note:LWhen editing, press the desired dial key to add, {CLEAR} to erase.LWhen viewing, “Block w/o num” is displayed if the block calls without phone number feature is turned on. To turn the feature off: {ERASE} s {V} s {SAVE} s {OFF}TG413x(e).book Page 24 Friday, September 24, 2010 8:45 AM
Programming25For assistance, please visit http://www.panasonic.com/helpRegistering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered to the base unit.Important:LSee page 5 for information on the available model.Registering a handset to the base unitThe supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset.1Handset:{MENU}(13)2Base unit:Press and hold {LOCATOR} for about 5 seconds until the registration tone sounds.LIf all registered handsets start ringing, press the same button to stop. Then repeat this step.LThe next step must be completed within 90 seconds.3Handset:Press {OK}, then wait until a long beep sounds.Note:LWhile registering, “Base in registering” is displayed on all registered handsets.LWhen you purchase an additional handset, refer to the additional handset’s installation manual for registration.Deregistering a handsetA handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system.1{MENU}(131LAll handsets registered to the base unit are displayed.2{r}: Select the handset you want to cancel. s {SELECT}3{r}: “Yes” s {SELECT}4{OFF}TG413x(e).book Page 25 Friday, September 24, 2010 8:45 AM
Caller ID Service26For assistance, please visit http://www.panasonic.com/helpUsing Caller ID serviceImportant:LThis unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.Caller ID featuresWhen an outside call is being received, the caller’s name and phone number are displayed.Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.LIf the unit cannot receive caller information, the following is displayed:–“Out of area”: The caller dials from an area which does not provide a Caller ID service.–“Private caller”: The caller requests not to send caller information.–“Long distance”: The caller makes a long distance call.LIf the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier.Missed callsIf a call is not answered, the unit treats it as a missed call. The display shows “Missed call”. This lets you know if you should view the caller list to see who called while you were away.Note:LEven when there are unviewed missed calls,“Missed call” disappears from the standby display if the following operation is performed by one of the registered handsets:– Being replaced on the base unit or charger.– Pressing {OFF}.Phonebook name displayWhen caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.Talking Caller IDThis feature lets you know who is calling without looking at the display.To use this feature, you must:– subscribe to a Caller ID service of your service provider/telephone company.– turn this feature on (page 20).When caller information is received, the handsets and base unit announce the caller’s name or phone number received from your service provider/telephone company following every ring.The unit announces in English only.LName pronunciation may vary. This feature may not pronounce all names correctly.LCaller ID service has a limit of how many characters can be displayed. If the caller’s name is too long, the handset may not be able to display or announce the entire name.LThe announcement is heard at the same level as the ringer volume (page 15, 20).LIf you turn on the answering system and set the number of rings “2 rings” (page 32), the unit does not announce the caller information. If “Toll saver” is selected and there is a new message, the unit does not announce the caller information.LWhen you receive a call while on the phone, the 2nd caller’s name is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services.Phonebook name announcementWhen caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced.Ringer IDThis feature can help you identify who is calling by using different ringer tones for different groups of callers. When adding an entry to the phonebook, you can assign it to the desired group (page 17). When a call is received from a caller assigned to a group, the TG413x(e).book Page 26 Friday, September 24, 2010 8:45 AM
Caller ID Service27For assistance, please visit http://www.panasonic.com/helpringer you selected for that group rings after caller information is displayed. If you select “Current ringer” (default), the unit uses the ringer tone you selected on page 20 when calls from this group are received.1{C} s {MENU}2{r}: “Group” s {SELECT}3{r}: Select the desired group. s {SELECT}4{r}: Select the current setting of the ringer ID. s {SELECT}5{r}: Select the desired ringer tone. s {SAVE}6{OFF}Caller listImportant:LOnly 1 person can access the caller list at a time.LMake sure the unit’s date and time setting is correct (page 12).Viewing the caller list and calling back1{<} CID2Press {V} to search from the most recent call, or {^} to search from the oldest call.LIf > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return to the previous screen, press {<}.3To call back, press {C}.To exit, press {OFF}.Note:LIf the entry has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset.Editing a caller’s phone number before calling backYou can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.1{<} CID2{r}: Select the desired entry.3Press {EDIT} repeatedly until the phone number is shown in the desired format.4{C}Caller ID number auto edit featureOnce you call back an edited number, the handset which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the handset as follows:– When the call is being received, the Caller ID number is displayed in the same format as the edited number.– After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list.For example, you can use this feature to set the handset to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code.To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically.This feature can be set for each handset (page 21). The default setting is “On”.Note:LPhone numbers from the 4 most recently edited area codes are automatically edited.1Local phone numberExample: 321-55552Area code – Local phone numberExample: 555-321-555531 – Area code – Local phone numberExample: 1-555-321-5555TG413x(e).book Page 27 Friday, September 24, 2010 8:45 AM
Caller ID Service28For assistance, please visit http://www.panasonic.com/helpLIf you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.Erasing selected caller information1{<} CID2{r}: Select the desired entry.3{ERASE} s {r}: “Yes” s {SELECT} s {OFF}Erasing all caller information1{<} CID2{ERASE} s {r}: “Yes” s {SELECT} s {OFF}Storing caller information to the phonebook1{<} CID2{r}: Select the desired entry.LTo edit the number, press {EDIT} repeatedly until the phone number is shown in the desired format.3{SAVE}4{r}: “Phonebook” s {SELECT}5Continue from step 2, “Editing entries”, page 18.TG413x(e).book Page 28 Friday, September 24, 2010 8:45 AM
Answering System29For assistance, please visit http://www.panasonic.com/helpAnswering systemThe answering system can answer and record calls for you when you are unavailable to answer the phone.You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 33).Important:LOnly 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.LWhen callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 12).Memory capacity (including your greeting message)The total recording capacity is about 18 minutes. A maximum of 64 messages can be recorded.Note:LWhen message memory becomes full:–“Messages full” is shown on the handset display.– The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering system is turned on.– If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.Turning the answering system on/offPress {ANSWER ON/OFF} to turn on/off the answering system.1To turn on:{MENU}(327To turn off:{MENU}(3282{OFF}Note for base unit and handset:LWhen the answering system is turned on:– The ANSWER ON/OFF indicator on the base unit lights up.– The message counter on the base unit displays the total number of messages (old and new).Call screeningWhile a caller is leaving a message, you can listen to the call through the unit speaker. To adjust the speaker volume, press {^} or {V} repeatedly. You can answer the call by pressing {C}. Call screening can be set for each handset. The default setting is “On”.1{MENU}(31)2{r}: Select the desired setting. s {SAVE} s {OFF}Greeting messageWhen the unit answers a call, a greeting message is played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greeting message1{MENU}(3)22{r}: “Yes” s {SELECT}3After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.).Base unitHandsetTG413x(e).book Page 29 Friday, September 24, 2010 8:45 AM– The message counter on the base unitflashes if the answering system is turenedon or new messages have been recorded.
Answering System30For assistance, please visit http://www.panasonic.com/help4Press {STOP} to stop recording.5{OFF}Using a pre-recorded greeting messageThe unit provides 2 pre-recorded greeting messages:– If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.– If the message recording time (page 33) is set to “Greeting only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again.Resetting to a pre-recorded greeting messageIf you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.1{MENU}(3)42{YES} s {OFF}Playing back the greeting message1{MENU}(3)32{OFF}Listening to messages using the base unitWhen new messages have been recorded, the message indicator on the base unit flashes.Press {6}.LIf new messages have been recorded, the base unit plays back new messages.LIf there are no new messages, the base unit plays back all messages.Operating the answering system during playback*1 If pressed within the first 5 seconds of a message, the previous message is played.Erasing all messagesPress {ERASE} 2 times while the unit is not in use.Listening to messages using the handsetWhen new messages have been recorded:–“New message” is displayed.– The message indicator on the handset flashes slowly if the message alert feature is turned on (page 33).1To listen to new messages:{PLAY}or{MENU}(323To listen to all messages:{MENU}(3242When finished, press {OFF}.Note:LTo switch to the receiver, press {C}.Operating the answering system{MENU} s {r}: “Answering device” s {SELECT}Key Operation{+} or {-} Adjust the speaker volume{7}Repeat message*1{8}Skip message{■} (STOP)Stop playback{ERASE}Erase currently playing messageTG413x(e).book Page 30 Friday, September 24, 2010 8:45 AMLIf there are no new messages, in the answering system, is not displayed.{PLAY}
Answering System31For assistance, please visit http://www.panasonic.com/help*1 If pressed within the first 5 seconds of a message, the previous message is played.*2 To resume playback:{r}: “Playback” s {SELECT}*3 You can also erase as follows:{ERASE} s {r}: “Yes” s {SELECT}Calling back (Caller ID subscribers only)If caller information is received for the call, you can call the caller back while listening to a message.1Press {PAUSE} during playback.2{r}: “Call back” s {SELECT}Editing the number before calling back1Press {PAUSE} during playback.2{r}: “Edit & Call” s {SELECT}3Press {EDIT} repeatedly until the phone number is shown in the desired format (page 27). s {C}Erasing all messages1{MENU}(3252{r}: “Yes” s {SELECT} s {OFF}Remote operationUsing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations.Remote access codeA 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”.Important:LTo prevent unauthorized access to this product, we recommend that you regularly change the remote code.1{MENU}(3)62Enter the desired 3-digit remote access code.3{SAVE} s {OFF}Deactivating remote operationPress * in step 2 on “Remote access code”, page 31.LThe entered remote access code is deleted.Key Operation{^} or {V} Adjust the receiver/speaker volume (during playback)1 or {<}Repeat message (during playback)*12 or {>}Skip message (during playback)3Enter the “Settings” menu4Play new messages5Play all messages6Play greeting message76 Record greeting message8Turn answering system on{PAUSE}Pause message*29 or {STOP}Stop recordingStop playback)Turn answering system off*4*3 Erase currently playing message *5Erase all messages*6Reset to a pre-recorded greeting messageTG413x(e).book Page 31 Friday, September 24, 2010 8:45 AM
Answering System32For assistance, please visit http://www.panasonic.com/helpUsing the answering system remotely1Dial your phone number from a touch-tone phone.2After the greeting message starts, enter your remote access code.3Follow the voice guidance prompts as necessary or control the unit using remote commands (page 32).4When finished, hang up.Voice guidance■When the English voice guidance is selectedDuring remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations.■When the Spanish voice guidance is selectedTo start the voice guidance, press 9. The voice guidance announces the available remote commands (page 32).Note:LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.Remote commandsYou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.*1 If pressed within the first 5 seconds of a message, the previous message is played.*2 For English voice guidance only*3 For Spanish voice guidance onlyTurning on the answering system remotelyIf the answering system is off, you can turn it on remotely.1Dial your phone number from a touch-tone phone.2Let the phone ring 15 times.LA long beep is heard.3Enter your remote access code within 10 seconds after the long beep.LThe greeting message is played back.LYou can either hang up, or enter your remote access code again and begin remote operation (page 31).Answering system settingsNumber of rings before the unit answers a callYou can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”.The default setting is “4 rings”.“Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 31), you know that there are no new messages when the Key Operation1Repeat message(during playback)*12Skip message(during playback)4Play new messages5Play all messages9Stop playback*2Start voice guidance*3)Turn answering system off*4Erase currently playing message*5Erase all messages*( End remote operation(or hang up)Key OperationTG413x(e).book Page 32 Friday, September 24, 2010 8:45 AM
Answering System33For assistance, please visit http://www.panasonic.com/helpphone rings for the 3rd time. You can then hang up without being charged for the call.1{MENU}(2112{r}: Select the desired setting. s {SAVE} s {OFF}For voice mail service subscribersIf you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following:LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 29).LTo use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/telephone company to deactivate your voice mail service.If your service provider/telephone company cannot do this:– Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting.– Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company.Caller’s recording timeYou can change the maximum message recording time allowed for each caller. The default setting is “3 min”.1{MENU}(3)52{r}: Select the desired setting. s {SAVE} s {OFF}Selecting “Greeting only”You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages.Select “Greeting only” in step 2 on “Caller’s recording time”, page 33.Note:LWhen you select “Greeting only”:– If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later.– If you use your own message, record the greeting-only message asking callers to call again later (page 29).Message alertYou can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is “On”.Important:LIf you stored the voice mail access number (page 34), the message indicator also flashes for newly recorded voice mail messages (page 34).1{MENU}(34)2{r}: Select the desired setting. s {SAVE} s {OFF}Note:LWhile message alert is on, battery operating time is shortened (page 10).TG413x(e).book Page 33 Friday, September 24, 2010 8:45 AM
Voice Mail Service34For assistance, please visit http://www.panasonic.com/helpVoice mail serviceVoice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service.Important:LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 29). For details, see page 33.LYou need to store the voice mail access number to activate the message alert feature (page 33) for voice mail service.Storing the voice mail (VM) access numberIn order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 34).1{MENU}(3312Enter your access number (24 digits max.). s {SAVE} s {OFF}Note:LWhen storing your voice mail access number and your mailbox password, press {PAUSE} to add pauses (page 14) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time.Example:To erase the voice mail access number1{MENU}(3312Press and hold {CLEAR} until all digits are erased. s {SAVE} s {OFF}Voice mail (VM) tone detectionYour service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C}, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded.Turn this feature off when:– You do not subscribe to voice mail service.– Your service provider/telephone company does not send voice mail tones.– Your phone is connected to a PBX.If you are not sure which setting is required, contact your service provider/telephone company.Turning VM tone detection on/offThe default setting is “On”.1{MENU}(3322{r}: Select the desired setting. s {SAVE} s {OFF}Listening to voice mail messagesThe unit lets you know that you have new voice mail messages in the following ways:–“New Voice Mail” is displayed on the handset if message indication service is available.1-222-333-4444VM access numberPauses PasswordPPPP 8888TG413x(e).book Page 34 Friday, September 24, 2010 8:45 AM
Voice Mail Service35For assistance, please visit http://www.panasonic.com/help– The message indicator on the handset flashes slowly if the message alert feature is turned on (“Message alert”, page 33).1{VM}or{MENU}(33)LThe speakerphone turns on.LIf there are no new messages in the voice mail, {VM} is not displayed.2Follow the pre-recorded instructions.3When finished, press {OFF}.Note:LIf the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding ( until the handset beeps.LIf your voice mail service uses voice mail tones and a message is over 3 minutes long, the handset may not indicate new messages.LIf your voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually.TG413x(e).book Page 35 Friday, September 24, 2010 8:45 AM
Intercom/Locator36For assistance, please visit http://www.panasonic.com/helpIntercomIntercom calls can be made between handsets.Note:LIf you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}.LWhen paging the handset, the paged handset beeps for 1 minute.Making an intercom call1{MENU} s {INT}2{r}: Select the desired unit. s {SELECT}LTo stop paging, press {OFF}.3When you finish talking, press {OFF}.Answering an intercom call1Press {C} to answer the page.2When you finish talking, press {OFF}.Handset locatorYou can locate a misplaced handset by paging it.1Base unit: {LOCATOR}LAll registered handsets beep for 1 minute.2To stop paging:Base unit: Press {LOCATOR}.Handset: Press {OFF}.Transferring calls, conference callsOutside calls can be transferred or a conference call with an outside party can be made between 2 handsets.1During an outside call, press {INT} to put the call on hold.2{r}: Select the desired unit. s {SELECT}3Wait for the paged party to answer.LIf the paged party does not answer, press {C} to return to the outside call.4To complete the transfer:Press {OFF}.LThe outside call is being routed to the destination unit.To establish a conference call:Press {MENU}.LTo leave the conference, press {OFF}. The other 2 parties can continue the conversation.LTo put the outside call on hold: To resume the conference: Answering a transferred callPress {C} to answer the page.TG413x(e).book Page 36 Friday, September 24, 2010 8:45 AMs{r}: “Conference”{SELECT}sPress {MENU}.s{r}: “Hold ”{SELECT}sPress {MENU}.s{r}: “Conference”{SELECT}s
Useful Information37For assistance, please visit http://www.panasonic.com/helpWall mountingNote:LMake sure that the wall and the fixing method are strong enough to support the weight of the unit.Base unit1Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.2Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B).3Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit.4Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.HooksABAC adaptor cord2121TG413x(e).book Page 37 Friday, September 24, 2010 8:45 AM
Useful Information38For assistance, please visit http://www.panasonic.com/help5Mount the unit on a wall then slide down to secure in place. To remove the wall mounting adaptorWhile pushing down the release levers (A), remove the adaptor (B).ChargerDrive the screws (not supplied) into the wall.83 mm (31/4 inches)or102 mm (4 inches)AC adaptor cord2183 mm(3 1/4 inches)102 mm(4 inches)21Wall phone plateBAAHooks25.4 mm(1 inch)ScrewsTG413x(e).book Page 38 Friday, September 24, 2010 8:45 AM
Useful Information39For assistance, please visit http://www.panasonic.com/helpError messagesDisplay message Cause/solutionBase no powerorNo link. Re-connect base AC adaptor.LThe handset has lost communication with the base unit. Move closer to the base unit and try again.LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset’s registration may have been canceled. Re-register the handset (page 25).Busy LThe called unit is in use.LOther units are in use and the system is busy. Try again later.LThe handset you are using is too far from the base unit. Move closer and try again.Call phone company for your access #LYou have not stored the voice mail access number. Store the number (page 34).Check tel line LThe supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 9).Error!! LRecording was too short. Try again.Invalid LThere is no handset registered to the base unit matching the handset number you entered.LThe handset is not registered to the base unit. Register the handset (page 25).Requires subscription to Caller ID.LYou must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. Use rechargeable battery. LA wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 6.TG413x(e).book Page 39 Friday, September 24, 2010 8:45 AM
Useful Information40For assistance, please visit http://www.panasonic.com/helpTroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.General useProgrammable settingsProblem Cause/solutionThe handset does not turn on even after installing charged batteries.LPlace the handset on the base unit or charger to turn on the handset.The unit does not work. LMake sure the batteries are installed correctly (page 9).LFully charge the batteries (page 9).LCheck the connections (page 9).LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.LThe handset has not been registered to the base unit. Register the handset (page 25).I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.LDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.The indicator on the handset flashes slowly.LNew messages have been recorded. Listen to the new messages (page 30).LNew voice mail messages have been recorded. Listen to the new voice mail messages (page 34).Problem Cause/solutionThe display is in a language I cannot read.LChange the display language (page 13).I cannot register a handset to a base unit.LThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 25).TG413x(e).book Page 40 Friday, September 24, 2010 8:45 AM
Useful Information41For assistance, please visit http://www.panasonic.com/helpBattery rechargeMaking/answering calls, intercomProblem Cause/solutionThe handset beeps and/or ) flashes.LBattery charge is low. Fully charge the batteries (page 9).I fully charged the batteries, but –) still flashes,–0 is displayed, or– the operating time seems to be shorter.LClean the battery ends (S, T) and the charge contacts with a dry cloth and charge again.LIt is time to replace the batteries (page 9).Problem Cause/solution_ is displayed. LThe handset is too far from the base unit. Move closer.LThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.LThe handset is not registered to the base unit. Register it (page 25).Noise is heard, sound cuts in and out.LYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.LMove closer to the base unit.LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.The handset does not ring. LThe ringer volume is turned off. Adjust the ringer volume (page 20).LSilent mode is turned on. Turn it off (page 23).The base unit does not ring. LThe ringer volume is turned off. Adjust the ringer volume (page 15).I cannot make a call. LThe dialing mode may be set incorrectly. Change the setting (page 13).LThe handset is too far from the base unit. Move closer and try again.I cannot make long distance calls.LMake sure that you have long distance service.TG413x(e).book Page 41 Friday, September 24, 2010 8:45 AM
Useful Information42For assistance, please visit http://www.panasonic.com/helpCaller ID/Talking Caller IDProblem Cause/solutionCaller information is not displayed.LYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.LIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.LThe name display service may not be available in some areas. Contact your service provider/telephone company for details.LOther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.Caller information is not announced.LThe handset or base unit’s ringer volume is turned off. Adjust it (page 15, 20).LThe Talking Caller ID feature is turned off. Turn it on (page 20).LThe number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 32).Caller information is displayed or announced late.LDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.LMove closer to the base unit.The caller list/incoming phone numbers are not edited automatically.LThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 21).LYou need to call back the edited number to activate Caller ID number auto edit.I cannot dial the phone number edited in the caller list.LThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 27).Time on the unit has shifted. LIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 20).The 2nd caller’s information is not displayed during an outside call.LIn order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).TG413x(e).book Page 42 Friday, September 24, 2010 8:45 AM
Useful Information43For assistance, please visit http://www.panasonic.com/helpAnswering systemLiquid damageCaution:LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.Problem Cause/solutionThe unit does not record new messages.LThe answering system is turned off. Turn it on (page 29).LThe message memory is full. Erase unnecessary messages (page 30).LThe recording time is set to “Greeting only”. Change the setting (page 33).LIf you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 33).I cannot operate the answering system.LSomeone is using the unit. Wait for the other user to finish.LA caller is leaving a message. Wait for the caller to finish.LThe handset is too far from the base unit. Move closer.I cannot operate the answering system remotely.LThe remote access code is not set. Set the remote access code (page 31).LYou are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 31).LPress each key firmly.LThe answering system is turned off. Turn it on (page 32).Problem Cause/solutionLiquid or other form of moisture has entered the handset/base unit.LDisconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.TG413x(e).book Page 43 Friday, September 24, 2010 8:45 AM
Useful Information44For assistance, please visit http://www.panasonic.com/helpFCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No.............(found on the bottom of the unit)L Ringer Equivalence No. (REN).......0.1BA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to thetelephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off-peak hours, such as early morning or late evenings.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.TG413x(e).book Page 44 Friday, September 24, 2010 8:45 AM
Useful Information45For assistance, please visit http://www.panasonic.com/helpCAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference.FCC RF Exposure Warning:L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in conjunction with any other antenna or transmitter.L NoticeL FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants.TCompatible withHearing Aid T-CoilTIA-1083TG413x(e).book Page 45 Friday, September 24, 2010 8:45 AMFor body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements.
Guía Rápida Española46Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)Guía Rápida EspañolaTG413x(e).book Page 46 Friday, September 24, 2010 8:45 AM
Guía Rápida Española47Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)TG413x(e).book Page 47 Friday, September 24, 2010 8:45 AM
Guía Rápida Española48Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)TG413x(e).book Page 48 Friday, September 24, 2010 8:45 AM
Guía Rápida Española49Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)TG413x(e).book Page 49 Friday, September 24, 2010 8:45 AM
Appendix50For assistance, please visit http://www.panasonic.com/helpCustomer servicesCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/helpor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic Service and Technology Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)Accessory Purchases (United States and Puerto Rico)TG413x(e).book Page 50 Friday, September 24, 2010 8:45 AM
Appendix51For assistance, please visit http://www.panasonic.com/helpWarranty (For United States and Puerto Rico)PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to: PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503panacare@us.panasonic.comWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.Panasonic Telephone Products Limited WarrantyShip-In ServiceTG413x(e).book Page 51 Friday, September 24, 2010 8:45 AM
Appendix52For assistance, please visit http://www.panasonic.com/helpLimited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.L Carefully pack your unit, preferably in the original carton.L Attach a letter, detailing the symptom.L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.When you ship the productTG413x(e).book Page 52 Friday, September 24, 2010 8:45 AM
Index53Index# 4-way conference: 16A Additional handset: 25Alarm: 23Answering calls: 14Answering systemCall screening: 29Erasing messages: 30, 31, 32Greeting message: 29Greeting only: 33Listening to messages: 30, 32Number of rings: 32Recording time: 33Remote access code: 31Remote operation: 31Ring count: 32Toll saver: 32Turning on/off: 29, 31, 32Auto talk: 14B Battery: 9, 10Booster (Clarity booster): 15C Call block: 24Caller ID number auto edit: 27Caller ID service: 26Caller list: 27Caller list edit: 27Call share: 16, 21Call waiting: 15Call Waiting Caller ID: 15Chain dial: 18CID (Caller ID): 27Conference calls: 36Control type: 11Customer support: 21D Date and time: 12Dialing mode: 13Direct commands: 19DisplayContrast: 20Language: 13E Eco mode: 11Equalizer: 16Error messages: 39F Flash: 15, 21G Groups: 17H HandsetDeregistration: 25Locator: 36Name: 23Registration: 25Hold: 15I Intercom: 36K Key tone: 21L Line mode: 21M Making calls: 14Missed calls: 26Mute: 15P Pause: 14Phonebook: 17Power failure: 10R Redialing: 14Ringer ID: 26Ringer tone: 26Rotary/pulse service: 15S Silent mode: 23SP-PHONE (Speakerphone): 14T Talking caller ID: 26Temporary tone dialing: 15Time adjustment: 20Transferring calls: 36Troubleshooting: 40TTY: 50V VM (Voice mail): 34Voice guidance language: 13Voice mail: 33, 34VolumeReceiver: 14Ringer (Base unit): 15Ringer (Handset): 14, 20Speaker: 14W Wall mounting: 37TG413x(e).book Page 53 Friday, September 24, 2010 8:45 AM
Notes54TG413x(e).book Page 54 Friday, September 24, 2010 8:45 AM
Notes55TG413x(e).book Page 55 Friday, September 24, 2010 8:45 AM
PNQX3013ZA CC1110DE0 (A)For your future referenceWe recommend keeping a record of the following information to assist with any repair under warranty.© Panasonic System Networks Co., Ltd. 2010Serial No. Date of purchase(found on the bottom of the base unit)Name and address of dealer1 Reconnect AC adaptor to the base unit.2 Check if telephone line cord is connected.3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)4 Read troubleshooting page in the Operating Instructions. If your product is not working properly. . .IMPORTANT!Visit our Web site: http://www.panasonic.com/help LFAQ and troubleshooting hints are available.Attach your purchase receipt here.One Panasonic Way, Secaucus, New Jersey 07094Printed in ChinaTG413x(e).book Page 56 Friday, September 24, 2010 8:45 AM

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