Panasonic of North America 96NKX-TG4741 DECT 6.0 Base User Manual Operating Instructions English
Panasonic Corporation of North America DECT 6.0 Base Operating Instructions English
user manual
Operating Instructions
Model No. KX-TG4731
KX-TG4732
KX-TG4733
KX-TG223SK
KX-TG4734
KX-TG4784
KX-TG4741
KX-TG4742
KX-TG4743
KX-TG4744
KX-TG234SK
KX-TG4745
KX-TG235SK
KX-TG4793
KX-TG4753
KX-TG4763
Digital Cordless Answering System
Model shown is KX-TG4731.
Before initial use, see “Getting Started”
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 55.
For assistance, visit our Web site: http://www.panasonic.com/help for customers
in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TG47xx(en-en)_1026_ver.012.pdf 1 2011/10/26 14:58:21
Introduction
Model composition .......................................3
Accessory information ..................................4
Important Information
For your safety .............................................7
Important safety instructions ........................8
For best performance ...................................8
Other information .........................................9
Specifications .............................................10
Getting Started
Setting up ...................................................11
Note when setting up .................................12
Intelligent eco mode ...................................12
Controls ......................................................13
Belt clip .......................................................14
Display .......................................................15
Initial settings .............................................15
Making/Answering Calls
Making calls ...............................................17
Answering calls ..........................................18
Useful features during a call .......................18
Shared Phonebook
Shared phonebook .....................................21
Programming
Programmable settings ..............................24
Special programming .................................29
Registering a unit .......................................31
Caller ID Service
Using Caller ID service ...............................32
Caller list ....................................................33
Answering System
Answering system ......................................35
Turning the answering system on/
off ...............................................................35
Greeting message ......................................36
Listening to messages using the base
unit .............................................................36
Listening to messages using the
handset ......................................................36
Remote operation .......................................37
Answering system settings .........................39
Voice Mail Service
Voice mail service ......................................41
Intercom/Locator
Intercom .....................................................43
Handset locator ..........................................43
Transferring calls, conference calls ............43
Useful Information
Wall mounting ............................................45
Error messages ..........................................47
Troubleshooting .........................................48
FCC and other information .........................52
Guía Rápida Española
Guía Rápida Española ...............................55
Appendix
Customer services .....................................59
Warranty (For United States and Puerto
Rico) ...........................................................60
Index
Index...........................................................62
2
Table of Contents
TG47xx(en-en)_1026_ver.012.pdf 2 2011/10/26 14:58:21
Model composition
nKX-TG4731 series nKX-TG4741 series
RModel shown is KX-TG4732. RModel shown is KX-TG4742.
nKX-TG4751 series nKX-TG4761 series
RModel shown is KX-TG4753. RModel shown is KX-TG4763.
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TG4731
series
KX-TG4731 KX-TG4731 KX-TGA470 1
KX-TG4732 KX-TG4731 KX-TGA470 2
KX-TG4733 KX-TG4731 KX-TGA470 3
KX-TG223SK KX-TG4731 KX-TGA470 3
KX-TG4734 KX-TG4731 KX-TGA470 4
KX-TG4784 KX-TG4731 KX-TGA470 4
KX-TG4741
series
KX-TG4741 KX-TG4741 KX-TGA470 1
KX-TG4742 KX-TG4741 KX-TGA470 2
KX-TG4743 KX-TG4741 KX-TGA470 3
KX-TG4744 KX-TG4741 KX-TGA470 4
KX-TG234SK KX-TG4741 KX-TGA470 4
KX-TG4745 KX-TG4741 KX-TGA470 5
KX-TG235SK KX-TG4741 KX-TGA470 5
KX-TG4793 KX-TG4741 KX-TGA470 3
For assistance, please visit http://www.panasonic.com/help 3
Introduction
TG47xx(en-en)_1026_ver.012.pdf 3 2011/10/26 14:58:21
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TG4751
series
KX-TG4753*1 KX-TG4731 KX-TGA470 3
KX-TG4761
series
KX-TG4763*1 KX-TG4741 KX-TGA470 3
*1 A range extender (KX-TGA405) is supplied in this model. By installing this unit, you can
extend the range of your phone system to include areas where reception was previously not
available. Read the installation guide for the range extender.
Feature differences
Series Base unit keypad/sp-phone Intercom*1
«*2
KX-TG4731 series
KX-TG4751 series
– –
KX-TG4741 series
KX-TG4761 series
*1 Single handset models: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 6).
*2 Intercom calls can be made between the base unit and handset.
Accessory information
Supplied accessories
No.
Supplied handset qty. 1 unit*1 2 unit*2 3 unit*3 4 unit*4 5 unit*5
Accessory item/
Order number Accessory quantity
AAC adaptor/PNLV226Z 1 2 3 4 5
BTelephone line cord/
PQJA10075Z
11111
CWall mounting adaptor/
PNKL1001Z1
11111
DRechargeable batteries/
HHR-4DPA
2 4 6 8 10
EHandset cover*6/
PNYNTGA470BR
12345
FBelt clip/PNKE1132Z1 1 2 3 4 5
GCharger/PNLC1029ZB – 1 2 3 4
4For assistance, please visit http://www.panasonic.com/help
Introduction
TG47xx(en-en)_1026_ver.012.pdf 4 2011/10/26 14:58:21
*1 KX-TG4731/KX-TG4741
*2 KX-TG4732/KX-TG4742
*3 KX-TG4733/KX-TG223SK/KX-TG4743/KX-TG4753/KX-TG4763/KX-TG4793
*4 KX-TG4734/KX-TG4744/KX-TG234SK/KX-TG4784
*5 KX-TG4745/KX-TG235SK
*6 The handset cover comes attached to the handset.
n For KX-TG4751/KX-TG4761 series
No. Accessory item/Order number Quantity
HRange extender/KX-TGA405 1
IAC adaptor for range extender/PQLV219Y 1
AI B C D E
F G H
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 59).
Accessory item Order number
Rechargeable
batteries
HHR-4DPA*1
RTo order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA93, KX-TCA94, KX-TCA400, KX-TCA430
T-adaptor KX-J66
Range extender KX-TGA405*2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site:
http://www.panasonic.com/RangeExtender
For assistance, please visit http://www.panasonic.com/help 5
Introduction
TG47xx(en-en)_1026_ver.012.pdf 5 2011/10/26 14:58:21
Expanding your phone system
Optional handset feature overview
Handset (optional): KX-TGA470
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
ROptional handsets may be a different color
from that of the supplied handsets.
6For assistance, please visit http://www.panasonic.com/help
Introduction
TG47xx(en-en)_1026_ver.012.pdf 6 2011/10/26 14:58:21
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
RUse only the power source marked on the
product.
RDo not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
RCompletely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
RRegularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
RUnplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact
the Panasonic Call Center at
1-800-211-PANA (1-800-211-7262).
RUnplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
RNever touch the plug with wet hands.
Danger of electric shock exists.
Installation
RTo prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
RDo not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
RDo not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
RUnplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
RDo not disassemble the product.
RDo not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
RConsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
RDo not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
RNever install telephone wiring during an
electrical storm.
RNever install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
RNever touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
RUse caution when installing or modifying
telephone lines.
RThe AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
RThis product is unable to make calls when:
For assistance, please visit http://www.panasonic.com/help 7
Important Information
TG47xx(en-en)_1026_ver.012.pdf 7 2011/10/26 14:58:21
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
RWe recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
RDo not mix old and new batteries.
RDo not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
RExercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
RCharge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
ROnly use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
RFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
RCoverage and voice quality depends on the
local environmental conditions.
8For assistance, please visit http://www.panasonic.com/help
Important Information
TG47xx(en-en)_1026_ver.012.pdf 8 2011/10/26 14:58:21
RIf the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
RKeep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
RThe product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
RThe product should not be exposed to
direct sunlight.
RDo not place heavy objects on top of the
product.
RWhen you leave the product unused for a
long period of time, unplug the product from
the power outlet.
RThe product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
RThe maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
ROperating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
RWipe the outer surface of the product
with a soft moist cloth.
RDo not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
RThis product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
For assistance, please visit http://www.panasonic.com/help 9
Important Information
TG47xx(en-en)_1026_ver.012.pdf 9 2011/10/26 14:58:21
Specifications
RStandard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
RFrequency range:
1.92 GHz to 1.93 GHz
RRF transmission power:
115 mW (max.)
RPower source:
120 V AC, 60 Hz
RPower consumption:
Base unit:
Standby: Approx. 0.9 W
Maximum: Approx. 3.8 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.0 W
ROperating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
Note:
RDesign and specifications are subject to
change without notice.
RThe illustrations in these instructions may
vary slightly from the actual product.
10 For assistance, please visit http://www.panasonic.com/help
Important Information
TG47xx(en-en)_1026_ver.012.pdf 10 2011/10/26 14:58:21
Setting up
Connections
RUse only the supplied Panasonic AC
adaptor PNLV226.
nBase unit
Correct Incorrect
To power outlet
Press plug firmly.
Hook
“Click”
To single-line
telephone jack
(RJ11C) DSL/ADSL filter*
“Click”
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
nCharger
To power outlet
Hooks
Battery installation
RUSE ONLY Ni-MH batteries AAA (R03)
size.
RDo NOT use Alkaline/Manganese/Ni-Cd
batteries.
RConfirm correct polarities ( , ).
Rechargeable Ni-MH ONLY
RWhen the date and time setting is
displayed, see page 15.
Battery charging
Charge for about 7 hours.
RWhen the batteries are fully charged,
“Fully charged” is displayed.
Confirm
“Charging”
is displayed.
For assistance, please visit http://www.panasonic.com/help 11
Getting Started
TG47xx(en-en)_1026_ver.012.pdf 11 2011/10/26 14:58:21
Note when setting up
Note for connections
RThe AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
RThe AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
RThe unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC adaptor)
to the same telephone line or to the same
telephone line jack using a Panasonic
T-adaptor (page 5).
Note for battery installation
RUse the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 5, 8.
RWipe the battery ends ( , ) with a dry
cloth.
RAvoid touching the battery ends ( , )
or the unit contacts.
Note for battery charging
RIt is normal for the handset to feel warm
during charging.
RClean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Icon Battery level
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use 13 hours max.*1
Not in use (standby) 11 days max.*1
*1 If Eco mode is on.
Note:
RActual battery performance depends on
usage and ambient environment.
REven after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
RThe battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
RWhen this feature is activated, is
displayed.
REco mode is turned off when the clarity
booster is activated (page 20).
12 For assistance, please visit http://www.panasonic.com/help
Getting Started
TG47xx(en-en)_1026_ver.012.pdf 12 2011/10/26 14:58:21
Controls
Handset
A
B
A
D
E
I
J
K
L
H
M
B
C
F
G
Ringer indicator
Message indicator
Speaker
MjN/MkN (VOL.: Volume up/down)
M N (SP-PHONE: Speakerphone)
M N (TALK)
Headset jack
Dial keypad (*: TONE)
Receiver
Display
MCALL WAITNMFLASHN
MOFFN
Microphone
Charge contacts
nControl type
Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
Navigator key
–MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– (Volume: MDN or MCN): Adjust the
receiver or speaker volume while
talking.
–MFN CID (Caller ID): View the caller list.
–MEN REDIAL: View the redial list.
Base unit
n KX-TG4731/KX-TG4751 series
(page 3)
ABC
EF
D
GHI
Charge contacts
Speaker
Message counter
MERASEN
MnN (STOP)
MjN/MkN (VOL.: Volume up/down)
M N/M N (Repeat/Skip)
For assistance, please visit http://www.panasonic.com/help 13
Getting Started
TG47xx(en-en)_1026_ver.012.pdf 13 2011/10/26 14:58:21
M N (PLAY)
Message indicator
MLOCATORN
MANSWER ON/OFFN
ANSWER ON/OFF indicator
n KX-TG4741/KX-TG4761 series
(page 3)
AB
M
N
O
J
K
C
E
F
D
G
H
I
L
Charge contacts
Speaker
MHOLDN MCONFN (Conference)
MREDIALN MPAUSEN
MFLASHN MCALL WAITN
MSP-PHONEN (Speakerphone)
SP-PHONE indicator
MERASEN MMUTEN
MANSWER ON/OFFN
ANSWER ON/OFF indicator
MLOCATORN MINTERCOMN
MnN (STOP)
M N (PLAY)
Message indicator
MjN/MkN (VOL.: Volume up/down)
M N/M N (Repeat/Skip)
Message counter
Microphone
Dial keypad (*: TONE)
Belt clip
n To attach n To remove
14 For assistance, please visit http://www.panasonic.com/help
Getting Started
TG47xx(en-en)_1026_ver.012.pdf 14 2011/10/26 14:58:21
Display
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
RWhen flashing:
The call is put on hold.
RWhen flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 12)
Equalizer is set. (page 20)
Speakerphone is on.
(page 17)
Ringer volume is off.
(page 26)
Silent mode is on. (page 29)
Call sharing mode is off.
(page 27)
Alarm is on. (page 29)
Handset number
Battery level
Blocked call (page 30)
Clarity booster is on.
(page 20)
In use Answering system is being
used by another handset or the
base unit.
Line in
use
Someone is using the line.
Base unit display items
Item Meaning
“Greeting only” is selected
as the caller’s recording time.
In this case, the answering
system answers calls with a
greeting message and caller
messages are not recorded.
(page 39)
Initial settings
nDirect command code:
Programmable settings can be accessed
by pressing MMENUN, # and then the
corresponding code on the dial keypad
(page 24).
Example: Press MMENUN#101.
n Symbol meaning:
Symbol Meaning
Example:
MbN: “Off”
Press MCN or MDN to select the
words in quotations.
Date and time
Important:
RWhen you install the batteries for the first
time, the handset may prompt you to set
date and time. First press MSELECTN, then
proceed to step 2.
1MMENUN#101
2Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2012
07 15 12
3MOKN
4Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5MAM/PMN: Select “AM” or “PM”.
6MSAVEN a MOFFN
For assistance, please visit http://www.panasonic.com/help 15
Getting Started
TG47xx(en-en)_1026_ver.012.pdf 15 2011/10/26 14:58:21
Note:
RWhen English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.
RThe date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Display language
You can select either “English” or
“Español”as the display language. The
default setting is “English”.
1MMENUN#110
2MbN: Select the desired setting. a
MSAVEN
3MOFFN
Voice guidance language
You can select either “English” or
“Español” as the voice guidance language
of the answering system. The default setting is
“English”.
1MMENUN#112
2MbN: Select the desired setting.
3MSAVEN a MOFFN
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1MMENUN#120
2MbN: Select the desired setting.
3MSAVEN a MOFFN
16 For assistance, please visit http://www.panasonic.com/help
Getting Started
TG47xx(en-en)_1026_ver.012.pdf 16 2011/10/26 14:58:22
Making calls
Using the handset
1Lift the handset and dial the phone
number.
RTo correct a digit, press MCLEARN.
2Press M N or MCALLN.
3When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Using the speakerphone
1Dial the phone number and press
M N.
RSpeak alternately with the other party.
2When you finish talking, press MOFFN.
Note:
RFor best performance, use the
speakerphone in a quiet environment.
RTo switch back to the receiver, press
MN/M N.
Adjusting the receiver or speaker
volume
Press MjN or MkN repeatedly while talking.
Note:
RThere are 5 volume levels (1 to 5) for the
receiver. When you change the receiver
volume to level 5 (maximum level), the
volume returns to level 4 (default) after you
hang up.
Making a call using the redial list
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1MREDIALN or MEN REDIAL
RIf there is a new message in the voice
mail or answering system, MREDIALN
is not displayed.
2MbN: Select the desired phone number.
3MN
Erasing a number in the redial list
1MREDIALN or MEN REDIAL
2MbN: Select the desired phone number.
a MERASEN
3MbN: “Yes” a MSELECTN
4MOFFN
Using the base unit
Available for:
KX-TG4741/KX-TG4761 series (page 3)
1MSP-PHONEN
2Dial the phone number.
3When the other party answers, speak into
the microphone.
RSpeak alternately with the other party.
4When you finish talking, press
MSP-PHONEN.
Note:
RFor best performance, use the
speakerphone in a quiet environment.
RWhile on a call, you can switch from the
base unit to the handset:
– Press MN on the handset, then press
MSP-PHONEN on the base unit with the
call sharing mode on (page 27).
– If the handset is on the base unit, simply
lift it.
Adjusting the speaker volume
Press MjN or MkN repeatedly while talking.
Redialing the last number dialed
MSP-PHONEN a MREDIALN
Pause (for PBX/long distance
service users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 23).
For assistance, please visit http://www.panasonic.com/help 17
Making/Answering Calls
TG47xx(en-en)_1026_ver.012.pdf 17 2011/10/26 14:58:22
Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:
Handset
19 a MPAUSEN
2Dial the phone number. a MN
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
1MSP-PHONEN
29 a MPAUSEN
3Dial the phone number.
Note for handset and base unit:
RA 3.5 second pause is inserted each time
MPAUSEN is pressed.
Answering calls
Using the handset
When a call is being received, the ringer
indicator flashes rapidly.
1Lift the handset and press MN or M N
when the unit rings.
RYou can also answer the call by
pressing any dial key from 0 to 9,
*, or #. (Any key answer feature)
2When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to press MN. To turn this feature
on, see page 26.
Adjusting the handset ringer volume
nWhile the handset is ringing for an
incoming call:
Press MjN or MkN repeatedly to select the
desired volume.
nProgramming the volume beforehand:
1MMENUN#160
2MbN: Select the desired volume.
3MSAVEN a MOFFN
Temporary handset ringer off
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing MN.
Adjusting the base unit ringer
volume
Press MjN or MkN repeatedly to select the
desired volume.
RTo turn the ringer off, press and hold MkN
until the unit beeps.
Using the base unit
Available for:
KX-TG4741/KX-TG4761 series (page 3)
When a call is being received, the SP-PHONE
indicator flashes rapidly.
1Press MSP-PHONEN when the unit rings.
2Speak into the microphone.
3When you finish talking, press
MSP-PHONEN.
Useful features during a
call
Hold
This feature allows you to put an outside call
on hold.
Handset
1Press MMENUN during an outside call.
2MbN: “Hold” a MSELECTN
3To release hold, press MN.
RAnother handset user can take the call
by pressing MN.
18 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
TG47xx(en-en)_1026_ver.012.pdf 18 2011/10/26 14:58:22
RThe base unit user can take the call by
pressing MSP-PHONEN.*1
*1 KX-TG4741/KX-TG4761 series:
page 3
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
1Press MHOLDN during an outside call.
2To release hold, press MSP-PHONEN.
RA handset user can take the call by
pressing MN.
Note for handset and base unit:
RIf a call is kept on hold for more than 9
minutes, an alarm tone starts to sound and
the ringer indicator on the handset flashes
rapidly. After 1 additional minute on hold,
the call is disconnected.
RIf another phone is connected to the same
line, you can also take the call by lifting its
handset.
RWhile an outside call is on hold, the
SP-PHONE indicator on the base unit
flashes.
Mute
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
Handset
1Press MMUTEN during conversation.
R MMUTEN flashes.
2To return to the conversation, press
MMUTEN again.
Note:
R MMUTEN is a soft key visible on the handset
display during a call.
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
1Press MMUTEN during conversation.
RThe SP-PHONE indicator flashes.
2To return to the conversation, press
MMUTEN again.
Flash
Handset / Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
MFLASHN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
RTo change the flash time, see page 27.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed on the
handset that is in use after you hear the call
waiting tone.
Handset / Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
1Press MCALL WAITN to answer the 2nd
call.
2To switch between calls, press MCALL
WAITN.
Note:
RPlease contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing mode
to tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
For assistance, please visit http://www.panasonic.com/help 19
Making/Answering Calls
TG47xx(en-en)_1026_ver.012.pdf 19 2011/10/26 14:58:22
Handset / Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
Press * (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
RWhen this feature is turned on, is
displayed.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1Press MMENUN while talking.
2MbN: “Equalizer” a MSELECTN
3MbN: Select the desired setting.
4Press MOKN to exit.
Note:
RWhen this feature is activated, is
displayed while talking.
RDepending on the condition and quality of
your telephone line, this feature may
emphasize existing line noise. If it becomes
difficult to hear, turn this feature off.
RThis feature is not available while using the
speakerphone.
Call share
You can join an existing outside call.
Handset
To join the conversation, press MN when
the other unit is on an outside call.
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
To join the conversation, press MSP-PHONEN
when the handset is on an outside call.
Note for handset and base unit:
RA maximum of 4 parties (including 1 outside
party) can join a conversation using 3
extensions. (4-way conference)
RTo prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 27).
20 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
TG47xx(en-en)_1026_ver.012.pdf 20 2011/10/26 14:58:22
Shared phonebook
The shared phonebook allows you to make
calls without having to dial manually. Any
handset registered to the base unit can use
the shared phonebook. You can add names
and phone numbers to the shared phonebook,
and assign each phonebook entry to the
desired group.
– KX-TG4731/KX-TG4751 series (page 3):
up to 50 entries
– KX-TG4741/KX-TG4761 series (page 3):
up to 70 entries
Important:
ROnly 1 person can access the shared
phonebook at a time.
RCaller ID subscribers can use group ringer
tone features (page 32).
Adding entries
1MN a MADDN
2Enter the party’s name (16 characters
max.). a MOKN
3Enter the party’s phone number (24 digits
max.). a MOKN
4MbN: Select the desired group. a
MSELECTN 2 times
RTo add other entries, repeat from step
2.
5MOFFN
Character table for entering names
While entering characters, you can switch
between uppercase and lowercase by
pressing * (A®a).
Key Character
1& ’ ( ) H,
– . / 1
2A B C 2
a b c 2
3D E F 3
d e f 3
Key Character
4G H I 4
g h i 4
5J K L 5
j k l 5
6M N O 6
m n o 6
7P Q R S 7
p q r s 7
8T U V 8
t u v 8
9W X Y Z 9
w x y z 9
00
##
RTo enter another character that is located
on the same dial key, first press MEN to
move the cursor to the next space.
RIf you do not press any dial key within 5
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
R in the above table represents a single
space.
Erasing the character or number
Press MFN or MEN. a MCLEARN
RPress and hold MCLEARN to erase all
characters or numbers.
Groups
Groups can help you find entries in the
phonebook quickly and easily. When adding
an entry to the phonebook, you can assign it
to one of 9 groups. You can change the
names of groups assigned for phonebook
entries (“Friends”, “Family”, etc.) and then
search for phonebook entries by group. The
group ringer tone feature is available for Caller
ID subscribers (page 32).
For assistance, please visit http://www.panasonic.com/help 21
Shared Phonebook
TG47xx(en-en)_1026_ver.012.pdf 21 2011/10/26 14:58:22
Changing group names
The default group name is “Group 1” to
“Group 9”.
1MN a MMENUN
2MbN: “Group” a MSELECTN
3MbN: Select the desired group. a
MSELECTN
4MbN: “Group name” a MSELECTN
5Edit the name (10 characters max.;
page 21). a MSAVEN
6MOFFN
Finding and calling from a
phonebook entry
Scrolling through all entries
1MN
2MbN: Select the desired entry.
3MN
Searching by first character
1MN
2Press the dial key (0 – 9 or #) which
contains the character you are searching
for (page 21).
RPress the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial key.
RIf there is no entry corresponding to
the character you selected, the next
entry is displayed.
3MbN: Scroll through the phonebook if
necessary.
4MN
Searching by group
1MN a MGROUPN
2MbN: Select the group you want to search.
a MSELECTN
RIf you select “All groups”, the unit
ends the group search.
3MbN: Select the desired entry.
4M N
Editing entries
1Find the desired entry (page 22). a
MEDITN
2Edit the name if necessary (16 characters
max.; page 21). a MOKN
3Edit the phone number if necessary (24
digits max.). a MOKN
4MbN: Select the desired group (page 21).
a MSELECTN 2 times
5MOFFN
Erasing entries
Erasing an entry
1Find the desired entry (page 22).
2MERASEN a MbN: “Yes”
3MSELECTN a MOFFN
Erasing all entries
1MN a MMENUN
2MbN: “Erase all” a MSELECTN
3MbN: “Yes” a MSELECTN
4MbN: “Yes” a MSELECTN
5MOFFN
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1During an outside call: MMENUN a
MbN: “Phonebook” a MSELECTN
2MbN: Select the desired entry.
3Press MCALLN to dial the number.
22 For assistance, please visit http://www.panasonic.com/help
Shared Phonebook
TG47xx(en-en)_1026_ver.012.pdf 22 2011/10/26 14:58:22
Note:
RWhen storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MPAUSEN to add
pauses after the number and PIN as
necessary (page 17).
RIf you have rotary/pulse service, you need
to press * (TONE) before pressing
MMENUN in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 21).
For assistance, please visit http://www.panasonic.com/help 23
Shared Phonebook
TG47xx(en-en)_1026_ver.012.pdf 23 2011/10/26 14:58:22
Programmable settings
You can customize the unit by programming the following features using the handset.
To access the features, there are 2 methods.
nScrolling through the display menus
1MMENUN
2Press MCN or MDN to select the desired main menu. a MSELECTN
3Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4Press MCN or MDN to select the desired setting. a MSAVEN
RThis step may vary depending on the feature being programmed.
RTo exit the operation, press MOFFN.
nUsing the direct command code
1MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2Select the desired setting. a MSAVEN
RThis step may vary depending on the feature being programmed.
RTo exit the operation, press MOFFN.
Note:
RIn the following table, < > indicates the default settings.
RIn the following table, indicates the reference page number.
RDisplay menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu: “Caller list”
Operation Code
Viewing the caller list. #213 33
Main menu: “Answering device”
Sub-menu 1 Sub-menu 2 Settings Code
Play new msg.
(msg.: message)
– – #323 37
Play all msg. – – #324 37
Erase all msg.*1 – – #325 37
Greeting Record greeting*1 –#302 36
Check greeting –#303 36
Pre-recorded*1
(Reset to pre-recorded
greeting)
–#304 36
24 For assistance, please visit http://www.panasonic.com/help
Programming
TG47xx(en-en)_1026_ver.012.pdf 24 2011/10/26 14:58:22
Sub-menu 1 Sub-menu 2 Settings Code
Settings Ring count*1 2–7: 2–7 rings
<4 rings>
0: Toll saver
#211 39
Recording time*1 1: 1 min
3: <3 min>
0: Greeting
only*2
#305 39
Remote code*1 <111>#306 37
Screen call 1: <On> 0: Off #310 35
Answer on*1 – – #327 35
Answer off*1 – – #328 35
Main menu: “V.M. access” (V.M.: Voice mail)
Operation Code
Listening to voice mail messages. #330 42
Main menu: “Intercom”
Operation Code
Paging the desired unit. #274 43
Main menu: “Set date & time”
Sub-menu 1 Sub-menu 2 Settings Code
Date and time*1 – – #101 15
Alarm –1: Once
2: Daily
0: <Off>
#720 29
Time adjustment*1, *3 –1: <Caller ID
auto>
0: Manual
#226 –
For assistance, please visit http://www.panasonic.com/help 25
Programming
TG47xx(en-en)_1026_ver.012.pdf 25 2011/10/26 14:58:22
Main menu: “Initial setting”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting Ringer volume
(Handset)
0–7: Off–7 <6> #160 18
Ringer tone*4, *5, *6
(Handset)
1–5: Tone 1–5
<Tone 1>
6–0: Melody 1–5
#161 –
Silent mode
–On/Off
1: On 0: <Off>#238 29
Silent mode
–Start/End
<11:00 PM/06:
00 AM>
#237 29
Set date & time Date and time*1 –#101 15
Alarm 1: Once
2: Daily
0: <Off>
#720 29
Time adjustment*1, *3 1: <Caller ID
auto>
0: Manual
#226 –
Talking Caller ID Handset 1: <On> 0: Off #162 32
Base unit*1 1: On 0: <Off>#G162
Handset name – – #104 29
Call block*1 – – #217 30
Block w/o num*1, *2
(Block calls without phone
number)
1: On 0: <Off>#240 30
Voice mail Store VM access#*1
(VM: Voice mail)
–#331 41
VM tone detect*1 1: <On> 0: Off #332 41
Message alert –1: <On> 0: Off #340 39
LCD contrast
(Display contrast)
–1–6: Level 1–6 <3> #145 –
Key tone*7 –1: <On> 0: Off #165 –
Caller ID edit
(Caller ID number auto
edit)
–1: <On> 0: Off #214 33
Auto talk*8 –1: On 0: <Off>#200 18
26 For assistance, please visit http://www.panasonic.com/help
Programming
TG47xx(en-en)_1026_ver.012.pdf 26 2011/10/26 14:58:22
Sub-menu 1 Sub-menu 2 Settings Code
Set tel line Set dial mode*1 1: Pulse
2: <Tone>
#120 16
Set flash time*1, *9 0: 900 ms
1: <700 ms>
2: 600 ms
3: 400 ms
4: 300 ms
5: 250 ms
G: 200 ms
#: 160 ms
6: 110 ms
7: 100 ms
8: 90 ms
9: 80 ms
#121 19
Set line mode*1, *10 1: A 2: <B>#122 –
Call sharing*1 –1: <On> 0: Off #194 20
Registration Register handset –#130 31
Deregistration*2 –#131 31
Change language Display 1: <English>
2: Español
#110 16
Voice prompt*1 1: <English>
2: Español
#112 16
Main menu: “Customer support”
Operation Code
Displaying customer support Web address. #680 –
*1 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*2 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*3 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 15).
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
5). If you select a melody, you cannot distinguish lines by their ringers.
*5 If you select one of the melody ringer tones, the ringer tone continues to play for several
seconds even if the caller has already hung up. You may either hear a dial tone or no one on
the line when you answer the call.
*6 The preset melodies in this product are used with permission of © 2009 Copyrights Vision
Inc.
For assistance, please visit http://www.panasonic.com/help 27
Programming
TG47xx(en-en)_1026_ver.012.pdf 27 2011/10/26 14:58:22
*7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any
keys, including confirmation tones and error tones.
*8 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*9 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.
*10 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.
28 For assistance, please visit http://www.panasonic.com/help
Programming
TG47xx(en-en)_1026_ver.012.pdf 28 2011/10/26 14:58:22
Special programming
Alarm
An alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
Important:
RSet the date and time beforehand
(page 15).
1MMENUN#720
2MbN: Select the desired alarm option. a
MSELECTN
Off Turns alarm off. Go to step 7.
Once An alarm sounds once at the
set time.
Daily An alarm sounds daily at the
set time. Go to step 4.
3Enter the desired month and date. a
MOKN
4Set the desired time.
5MAM/PMN: Select “AM” or “PM”. a MOKN
6MbN: Select the desired alarm tone. a
MSELECTN
RWe recommend selecting a different
ringer tone from the one used for
outside calls.
7MSELECTN a MOFFN
RWhen the alarm is set, is displayed.
Note:
RTo stop the alarm, press MOFFN or place
the handset on the base unit or charger.
RWhen the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Silent mode
Silent mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Silent mode can
be set for each handset.
Important:
RSet the date and time beforehand
(page 15).
RWe recommend turning the base unit ringer
off (page 18) in addition to turning the silent
mode on.
RIf you have set the alarm, the alarm sounds
even if the silent mode is turned on.
Turning silent mode on/off
1MMENUN#238
2MbN: Select the desired setting. a
MSAVEN
RIf you select “Off”, press MOFFN to
exit.
3Enter the desired hour and minute you
wish to start this feature.
4MAM/PMN: Select “AM” or “PM”. a MOKN
5Enter the desired hour and minute you
wish to end this feature.
6MAM/PMN: Select “AM” or “PM”.
7MSAVEN a MOFFN
RWhen the silent mode is set, is
displayed.
Changing the start and end time
1MMENUN#237
2Continue from step 3, “Turning silent
mode on/off”, page 29.
Changing the handset name
Each handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed.
1MMENUN#104
For assistance, please visit http://www.panasonic.com/help 29
Programming
TG47xx(en-en)_1026_ver.012.pdf 29 2011/10/26 14:58:22
2Enter the desired name (max. 10
characters; see the character table,
page 21).
RIf not required, go to step 3.
3MSAVEN
4MbN: Select the desired setting. a
MSELECTN 2 times
5MOFFN
Call block (Caller ID subscribers
only)
This feature allows the unit to reject calls when:
– the unit receives a call from a phone
number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 30).
– the unit receives a call without phone
number (“Blocking incoming calls without
phone number”, page 30).
When a call is received, the unit rings for a
short time while the caller is being identified. If
the phone number matches an entry in the call
block list, the unit sends out a busy tone to the
caller, and then disconnects the call.
Important:
RWhen the unit receives a call from a
number that is stored in the call block list or
a call without a recognized phone number,
the call is logged in the caller list
(page 33) with after the call is
disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in the
call block list.
Important:
RWe recommend storing 10 digits (including
an area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
nFrom the caller list:
1MFN CID
2MbN: Select the entry to be blocked.
RTo edit the number, press MEDITN
repeatedly until the phone number
is shown in the 10-digit format.
3MSAVEN
4MbN: “Call block” a MSELECTN
5MbN: “Yes” a MSELECTN
6Edit the phone number if necessary
(24 digits max.).
7MSAVEN a MOFFN
nBy entering phone numbers:
1MMENUN#217 a MADDN
2Enter the phone number (24 digits
max.).
RTo erase a digit, press MCLEARN.
3MSAVEN a MOFFN
Blocking incoming calls without
phone number
You can reject a call when no phone number
is provided, such as a call just showing “Out
of area”.
1MMENUN#240
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Viewing/editing/erasing call block
numbers
1MMENUN#217
2MbN: Select the desired entry.
RTo exit, press MOFFN.
3To edit a number:
MEDITN a Edit the phone number. a
MSAVEN a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
Note:
RWhen editing, press the desired dial key to
add, MCLEARN to erase.
RWhen viewing, “Block w/o num” is
displayed if the blocking incoming calls
without phone number feature is turned on.
To turn the feature off: MERASEN a MCN
a MSAVEN a MOFFN
30 For assistance, please visit http://www.panasonic.com/help
Programming
TG47xx(en-en)_1026_ver.012.pdf 30 2011/10/26 14:58:22
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
RSee page 6 for information on the available
model.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1Handset:
MMENUN#130
2Base unit:
Press and hold MLOCATORN for about 5
seconds until the registration tone sounds.
RIf all registered handsets start ringing,
press MLOCATORN again to stop, then
repeat this step.
RThe next step must be completed
within 90 seconds.
3Handset:
Press MOKN, then wait until a long beep
sounds.
Note:
RWhile registering, “Base in
registering” is displayed on all
registered handsets.
RWhen you purchase an additional handset,
refer to the additional handset’s installation
manual for registration.
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1MMENUN#131
RAll handsets registered to the base unit
are displayed.
2MbN: Select the handset you want to
cancel. a MSELECTN
3MbN: “Yes” a MSELECTN
4MOFFN
For assistance, please visit http://www.panasonic.com/help 31
Programming
TG47xx(en-en)_1026_ver.012.pdf 31 2011/10/26 14:58:22
Using Caller ID service
Important:
RThis unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller ID features
When an outside call is being received, the
callers name and phone number are displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
RIf the unit cannot receive caller information,
the following is displayed:
–“Out of area”: The caller dials from
an area which does not provide a Caller
ID service.
–“Private caller”: The caller
requests not to send caller information.
–“Long distance”: The caller makes a
long distance call.
RIf the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed
call”.
Note:
REven when there are unviewed missed
calls, “Missed call” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit
or charger.
– Pressing MOFFN on a handset.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Talking Caller ID
Handset / Base unit
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your
service provider/telephone company.
– turn this feature on (page 26).
When caller information is received, the
handsets and base unit announce the caller’s
name or phone number received from your
service provider/telephone company following
every ring.
The unit announces in English only.
RName pronunciation may vary. This feature
may not pronounce all names correctly.
RCaller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long:
– the handset may not be able to display
or announce the entire name.
– the base unit may not be able to
announce the entire name.
RThe announcement is heard at the same
level as the ringer volume (page 18, 26).
RIf you turn on the answering system and set
the number of rings “2 rings” (page
39), the unit does not announce the caller
information. If “Toll saver” is selected
and there is a new message, the unit does
not announce the caller information.
RWhen you receive a call while on the
phone, the 2nd caller’s name is not
announced even if you subscribe to both
Caller ID and Call Waiting with Caller ID
services.
Phonebook name announcement
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Ringer ID
This feature can help you identify who is
calling by using different ringer tones for
different groups of callers. When adding an
entry to the phonebook, you can assign it to
32 For assistance, please visit http://www.panasonic.com/help
Caller ID Service
TG47xx(en-en)_1026_ver.012.pdf 32 2011/10/26 14:58:22
the desired group (page 21). When a call is
received from a caller assigned to a group, the
ringer you selected for that group rings after
caller information is displayed. If you select
“Current ringer” (default), the unit uses
the ringer tone you selected on page 26 when
calls from this group are received.
1MN a MMENUN
2MbN: “Group” a MSELECTN
3MbN: Select the desired group. a
MSELECTN
4MbN: Select the current setting of the
ringer ID. a MSELECTN
5MbN: Select the desired ringer tone. a
MSAVEN
6MOFFN
Caller list
Important:
ROnly 1 person can access the caller list at a
time.
RMake sure the unit’s date and time setting
is correct (page 15).
Viewing the caller list and calling
back
1MFN CID
2Press MCN to search from the most recent
call, or MDN to search from the oldest call.
3To call back, press MN.
To exit, press MOFFN.
Note:
RIf the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another unit.
RIn step 2, if is displayed, not all of the
information is shown. To see the remaining
information, press MEN. To return to the
previous screen, press MFN.
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1MFN CID
2MbN: Select the desired entry.
3Press MEDITN repeatedly until the phone
number is shown in the desired format.
A
B
C
Local phone number
Example: 321-5555
Area code – Local phone number
Example: 555-321-5555
1 – Area code – Local phone number
Example: 1-555-321-5555
4M N
Caller ID number auto edit feature
Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each handset
(page 26). The default setting is “On”.
Note:
RPhone numbers from the 4 most recently
edited area codes are automatically edited.
For assistance, please visit http://www.panasonic.com/help 33
Caller ID Service
TG47xx(en-en)_1026_ver.012.pdf 33 2011/10/26 14:58:23
Erasing selected caller
information
1MFN CID
2MbN: Select the desired entry.
3MERASEN a MbN: “Yes”
4MSELECTN a MOFFN
Erasing all caller information
1MFN CID
2MERASEN a MbN: “Yes”
3MSELECTN a MOFFN
Storing caller information to the
phonebook
1MFN CID
2MbN: Select the desired entry.
RTo edit the number, press MEDITN
repeatedly until the phone number is
shown in the desired format.
3MSAVEN
4MbN: “Phonebook” a MSELECTN
5Continue from step 2, “Editing entries”,
page 22.
34 For assistance, please visit http://www.panasonic.com/help
Caller ID Service
TG47xx(en-en)_1026_ver.012.pdf 34 2011/10/26 14:58:23
Answering system
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the recording
time setting (page 39).
Important:
ROnly 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
RWhen callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 15).
Memory capacity (including your
greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Note:
RWhen message memory becomes full:
–“Messages full” is shown on the
handset display.
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
– The message counter on the base unit
flashes if the answering system is turned
on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1To turn on:
MMENUN#327
To turn off:
MMENUN#328
2MOFFN
Note for base unit and handset:
RWhen the answering system is turned on:
– The ANSWER ON/OFF indicator on the
base unit lights up.
– The message counter on the base unit
displays the total number of messages
(old and new).
Call screening
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
Handset
To adjust the speaker volume, press MjN or
MkN repeatedly. You can answer the call by
pressing MN. Call screening can be set for
each handset. The default setting is “On”.
1MMENUN#310
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Base unit *1
*1 KX-TG4741/KX-TG4761 series: page 3
To adjust the speaker volume, press MjN or
MkN repeatedly. You can answer the call by
pressing MSP-PHONEN.
To turn off while screening a call, press MkN
repeatedly until the sounds goes off.
RIf you adjust the speaker volume while
listening to messages or having a
conversation, the speaker volume for call
screening is turned on again.
For assistance, please visit http://www.panasonic.com/help 35
Answering System
TG47xx(en-en)_1026_ver.012.pdf 35 2011/10/26 14:58:23
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
1MMENUN#302
2MbN: “Yes” a MSELECTN
3After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4Press MSTOPN to stop recording.
5MOFFN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 39)
is set to “Greeting only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1MMENUN#304
2MYESN a MOFFN
Playing back the greeting
message
1MMENUN#303
2To exit, press MOFFN.
Listening to messages
using the base unit
When new messages have been recorded,
MN on the base unit flashes.
Press MN (PLAY).
RIf new messages have been recorded, the
base unit plays back new messages.
RIf there are no new messages, the base
unit plays back all messages.
Operating the answering system
during playback
Key Operation
MjN or MkNAdjust the speaker
volume
M N Repeat message*1
M N Skip message
MnN (STOP) Stop playback
MERASENErase currently playing
message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Erasing all messages
Press MERASEN 2 times while the unit is not in
use.
Listening to messages
using the handset
When new messages have been recorded:
–“New message” is displayed.
36 For assistance, please visit http://www.panasonic.com/help
Answering System
TG47xx(en-en)_1026_ver.012.pdf 36 2011/10/26 14:58:23
– The message indicator on the handset
flashes slowly if the message alert feature
is turned on (page 39).
1To listen to new messages:
MPLAYN*1
or
MMENUN#323
To listen to all messages:
MMENUN#324
2When finished, press MOFFN.
*1 If there are no new messages in the
answering system, MPLAYN is not
displayed.
Note:
RTo switch to the receiver, press MN.
Operating the answering system
MMENUN a MbN: “Answering device” a
MSELECTN
Key Operation
MjN or MkNAdjust the receiver/speaker
volume (during playback)
1 or MFNRepeat message (during
playback)*1
2 or MENSkip message (during
playback)
3Enter the “Settings” menu
4Play new messages
5Play all messages
6Play greeting message
76 Record greeting message
8Turn answering system on
MPAUSENPause message*2
9 or
MSTOPN
Stop recording
Stop playback
0Turn answering system off
*4*3 Erase currently playing
message
*5 Erase all messages
*6 Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
MbN: “Playback” a MSELECTN
*3 You can also erase as follows:
MERASEN a MbN: “Yes” a MSELECTN
Calling back (Caller ID
subscribers only)
If caller information is received for the call, you
can call the caller back while listening to a
message.
1Press MPAUSEN during playback.
2MbN: “Call back” a MSELECTN
Editing the number before calling back
1Press MPAUSEN during playback.
2MbN: “Edit & Call” a MSELECTN
3Press MEDITN repeatedly until the phone
number is shown in the desired format
(page 33). a MN
Erasing all messages
1MMENUN#325
2MbN: “Yes” a MSELECTN a MOFFN
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is “111”.
For assistance, please visit http://www.panasonic.com/help 37
Answering System
TG47xx(en-en)_1026_ver.012.pdf 37 2011/10/26 14:58:23
Important:
RTo prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1MMENUN#306
2Enter the desired 3-digit remote access
code.
3MSAVEN a MOFFN
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 37.
RThe entered remote access code is deleted.
Using the answering system
remotely
1Dial your phone number from a
touch-tone phone.
2After the greeting message starts, enter
your remote access code.
3Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 38).
4When finished, hang up.
Voice guidance
nWhen the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1 to perform a specific operation, or
press 2 to listen to more available
operations.
nWhen the Spanish voice guidance is
selected
To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 38).
Note:
RIf you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key Operation
1Repeat message (during
playback)*1
2Skip message (during playback)
4Play new messages
5Play all messages
9Stop playback*2
Start voice guidance*3
0Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
If the answering system is off, you can turn it
on remotely.
1Dial your phone number from a
touch-tone phone.
2Let the phone ring 15 times.
RA long beep is heard.
3Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
RYou can either hang up, or enter your
remote access code again and begin
remote operation (page 37).
38 For assistance, please visit http://www.panasonic.com/help
Answering System
TG47xx(en-en)_1026_ver.012.pdf 38 2011/10/26 14:58:23
Answering system settings
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 37), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1MMENUN#211
2MbN: Select the desired setting. a
MSAVEN a MOFFN
For voice mail service subscribers
If you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
RTo use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 35).
RTo use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
1MMENUN#305
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Selecting “Greeting only”
You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 39.
Note:
RWhen you select “Greeting only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 36).
Message alert
You can select whether or not the message
indicator on the handset flashes slowly when
new messages are recorded. The default
setting is “On”.
Important:
RIf you stored the voice mail access number
(page 41), the message indicator also
flashes for newly recorded voice mail
messages (page 42).
1MMENUN#340
2MbN: Select the desired setting. a
MSAVEN a MOFFN
For assistance, please visit http://www.panasonic.com/help 39
Answering System
TG47xx(en-en)_1026_ver.012.pdf 39 2011/10/26 14:58:23
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
Important:
RTo use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 35).
For details, see page 39.
RYou need to store the voice mail access
number to activate the message alert
feature (page 39) for voice mail service.
Storing the voice mail (VM)
access number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 42).
1MMENUN#331
2Enter your access number (24 digits
max.). a MSAVEN a MOFFN
Note:
RWhen storing your voice mail access
number and your mailbox password, press
MPAUSEN to add pauses (page 17)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voice mail access
number
1MMENUN#331
2Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
Voice mail (VM) tone detection
Handset / Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
Your service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press MN on the handset or press
MSP-PHONEN on the base unit, you have new
voice mail messages. Soon after you hang up
a call or after the phone stops ringing, your
unit checks the phone line to see if new voice
mail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company
does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company.
Turning VM tone detection on/off
The default setting is “On”.
1MMENUN#332
2MbN: Select the desired setting. a
MSAVEN a MOFFN
For assistance, please visit http://www.panasonic.com/help 41
Voice Mail Service
TG47xx(en-en)_1026_ver.012.pdf 41 2011/10/26 14:58:23
Listening to voice mail messages
The unit lets you know that you have new
voice mail messages in the following ways:
–“New Voice Mail” is displayed on the
handset if message indication service is
available.
– The message indicator on the handset
flashes slowly if the message alert feature
is turned on (“Message alert”, page 39).
Handset
1MVMN
or
MMENUN#330
RThe speakerphone turns on.
RIf there are no new messages in the
voice mail, MVMN is not displayed.
2Follow the pre-recorded instructions.
3When finished, press MOFFN.
Note:
RIf the handset still indicate there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
To listen to voice mail messages, you have to
dial your voice mail access number manually.
42 For assistance, please visit http://www.panasonic.com/help
Voice Mail Service
TG47xx(en-en)_1026_ver.012.pdf 42 2011/10/26 14:58:23
Intercom
Intercom calls can be made:
– between handsets
– between a handset and the base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
Note:
RWhen paging unit(s), the paged unit(s)
beeps for 1 minute.
RIf you receive an outside call while talking
on the intercom, you hear 2 tones.
– To answer the call with the handset,
press MOFFN, then press MN.
– To answer the call with the base unit,
press MSP-PHONEN 2 times.*1
*1 KX-TG4741/KX-TG4761 series: page 3
Making an intercom call
Handset
1MMENUN a MINTN
2MbN: Select the desired unit. a MSELECTN
RTo stop paging, press MOFFN.
3When you finish talking, press MOFFN.
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
1Press MINTERCOMN.
When 2 or more handsets are
registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait
for a few seconds.
RTo stop paging, press MINTERCOMN.
2When you finish talking, press
MINTERCOMN.
Answering an intercom call
Handset
1Press MN to answer the page.
2When you finish talking, press MOFFN.
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
1Press MINTERCOMN to answer the page.
2When you finish talking, press
MINTERCOMN.
Handset locator
You can locate a misplaced handset by
paging it.
1Base unit: Press MLOCATORN.
RAll registered handsets beep for 1
minute.
2To stop paging:
Base unit:
Press MLOCATORN.
Handset:
nKX-TG4731/KX-TG4751 series:
page 3
Press MOFFN.
nKX-TG4741/KX-TG4761 series:
page 3
Press M N, then press MOFFN.
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can be
made:
– between 2 handsets
– between a handset and the base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
Handset
1During an outside call, press MINTN to put
the call on hold.
2MbN: Select the desired unit. a MSELECTN
3Wait for the paged party to answer.
RIf the paged party does not answer,
press M N to return to the outside
call.
For assistance, please visit http://www.panasonic.com/help 43
Intercom/Locator
TG47xx(en-en)_1026_ver.012.pdf 43 2011/10/26 14:58:23
4To complete the transfer:
Press MOFFN.
RThe outside call is being routed to the
destination unit.
To establish a conference call:
MMENUN a MbN: “Conference” a
MSELECTN
RTo leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
RTo put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
To resume the conference: MMENUN
a MbN: “Conference” a MSELECTN
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
1During an outside call, press
MINTERCOMN.
When 2 or more handsets are
registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait
for a few seconds.
2Wait for the paged party to answer.
RIf paged party does not answer, press
MINTERCOMN to return to the outside
call.
3To complete the transfer:
Press MSP-PHONEN.
RThe outside call is being routed to the
handset.
To establish a conference call:
Press MCONFN.
RTo leave the conference, press
MSP-PHONEN. The other 2 parties can
continue the conversation.
RTo put the outside call on hold, press
MHOLDN. To resume the conference,
press MCONFN.
Answering a transferred call
Handset
Press MN to answer the page.
Base unit*1
*1 KX-TG4741/KX-TG4761 series: page 3
Press MINTERCOMN to answer the page.
44 For assistance, please visit http://www.panasonic.com/help
Intercom/Locator
TG47xx(en-en)_1026_ver.012.pdf 44 2011/10/26 14:58:23
Wall mounting
Note:
RMake sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Base unit
1Lead the AC adaptor cord and telephone
line cord through the hole in the wall
mounting adaptor in the direction of the
arrow.
2Tuck the telephone line cord inside the
wall mounting adaptor (A). Connect the
AC adaptor cord and telephone line cord
(B).
A
B
Hook
AC adaptor cord
3Insert the hooks on the wall mounting
adaptor into holes and on the base
unit.
2
1
1
2
4Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.
For assistance, please visit http://www.panasonic.com/help 45
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 45 2011/10/26 14:58:23
5Mount the unit on a wall then slide down
to secure in place.
AC adaptor cord
83 mm
(3
1/4
inches)
or
102 mm
(4 inches)
1
2
Wall phone plate
83 mm
(3 1/4 inches)
102 mm
(4 inches)
2
1
To remove the wall mounting adaptor
While pushing down the release levers (A),
remove the adaptor (B).
AA
B
Charger
Drive the screws (not supplied) into the wall.
25.4 mm
(1 inch)
Screw
s
Hooks
46 For assistance, please visit http://www.panasonic.com/help
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 46 2011/10/26 14:58:23
Error messages
Display message Cause/solution
Base no power
or
No link. Re-connect base
AC adaptor.
RThe handset has lost communication with the base
unit. Move closer to the base unit and try again.
RUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
RThe handset’s registration may have been canceled.
Re-register the handset (page 31).
Busy RThe called unit is in use.
ROther units are in use and the system is busy. Try
again later.
RThe handset you are using is too far from the base
unit. Move closer and try again.
Call phone company for
your access #
RYou have not stored the voice mail access number.
Store the number (page 41).
Check tel line RThe supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 11).
Error!! RRecording was too short. Try again.
Invalid RThere is no handset registered to the base unit
matching the handset number you entered.
RThe handset is not registered to the base unit.
Register the handset (page 31).
Requires subscription to
Caller ID.
RYou must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use rechargeable battery. RA wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 5, 8.
For assistance, please visit http://www.panasonic.com/help 47
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 47 2011/10/26 14:58:23
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn on
even after installing charged
batteries.
RPlace the handset on the base unit or charger to turn on
the handset.
The unit does not work. RMake sure the batteries are installed correctly (page 11).
RFully charge the batteries (page 11).
RCheck the connections (page 11).
RUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
RThe handset has not been registered to the base unit.
Register the handset (page 31).
I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
RDisconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
The indicator on the handset
flashes slowly.
RNew messages have been recorded. Listen to the new
messages (page 36).
RNew voice mail messages have been recorded. Listen to
the new voice mail messages (page 42).
The receiver volume is
changed to level 4 (default),
even though I set it to level 5
(maximum level).
RThe receiver volume returns to level 4 after you hang up.
Press MjN or MkN to adjust the volume every time or as
needed.
Programmable settings
Problem Cause/solution
The display is in a language I
cannot read.
RChange the display language (page 16).
I cannot register a handset to a
base unit.
RThe maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 31).
48 For assistance, please visit http://www.panasonic.com/help
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 48 2011/10/26 14:58:23
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
RBattery charge is low. Fully charge the batteries (page 11).
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to
be shorter.
RClean the battery ends ( , ) and the charge contacts
with a dry cloth and charge again.
RIt is time to replace the batteries (page 11).
Making/answering calls, intercom
Problem Cause/solution
is displayed. RThe handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit. Register it
(page 31).
Noise is heard, sound cuts in
and out.
RYou are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. RThe ringer volume is turned off. Adjust the ringer volume
(page 18).
RSilent mode is turned on. Turn it off (page 29).
The base unit does not ring. RThe ringer volume is turned off. Adjust the ringer volume
(page 18).
I cannot make a call. RThe dialing mode may be set incorrectly. Change the
setting (page 16).
I cannot make long distance
calls.
RMake sure that you have long distance service.
For assistance, please visit http://www.panasonic.com/help 49
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 49 2011/10/26 14:58:23
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
RYou must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
RIf your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
RThe name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
ROther telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
RDepending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
RMove closer to the base unit.
Caller information is not
announced.
RThe handset or base unit’s ringer volume is turned off.
Adjust it (page 18, 26).
RThe Talking Caller ID feature is turned off. Turn it on
(page 26).
RThe number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 39).
RIf the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
The caller list/incoming phone
numbers are not edited
automatically.
RThe Caller ID number auto edit feature is turned off. Turn
it on and try again (page 26).
RYou need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
RThe phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 33).
Time on the unit has shifted. RIncorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 26).
50 For assistance, please visit http://www.panasonic.com/help
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 50 2011/10/26 14:58:23
Problem Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
RIn order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record new
messages.
RThe answering system is turned off. Turn it on (page 35).
RThe message memory is full. Erase unnecessary
messages (page 36).
RThe recording time is set to “Greeting only”. Change
the setting (page 39).
RIf you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 39).
I cannot operate the answering
system remotely.
RThe remote access code is not set. Set the remote
access code (page 37).
RYou are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 37).
RThe answering system is turned off. Turn it on (page 38).
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
RDisconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://www.panasonic.com/help 51
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 51 2011/10/26 14:58:24
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
52 For assistance, please visit http://www.panasonic.com/help
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 52 2011/10/26 14:58:24
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body (excluding extremities of
hands, wrist and feet).
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L The handset may be carried and operated
with only the specific provided belt-clip.
Other non-tested belt-clips or similar
body-worn accessories may not comply
and must be avoided.
Notice
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
For assistance, please visit http://www.panasonic.com/help 53
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 53 2011/10/26 14:58:24
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
54 For assistance, please visit http://www.panasonic.com/help
Useful Information
TG47xx(en-en)_1026_ver.012.pdf 54 2011/10/26 14:58:24
Guía Rápida Española
Instalación
CARGUE
APROXIMADAMENTE
DURANTE 7 HORAS
Auricular
Cargador
Unidad base
L
UTILICE SOLO baterías de Ni-MH tamaño AAA (R03).
L
NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L
Compruebe que las polaridades son las correctas (S, T).
L Use solo el adaptador de
corriente Panasonic
PNLV226 incluido.
A la toma
de corriente
A la toma
Correcto Incorrecto
L Use solo el adaptador de corriente Panasonic PNLV226 incluido.
*Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
A la toma de
teléfono de línea
única (RJ11C)
“Clic”
Filtro DSL/ADSL*
Gancho
“Clic”
Oprima firmemente
el contacto.
de corriente
SOLO baterías Ni-MH recargables Confirme que
aparezca
“Cargando”.
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 55
Guía Rápida Española
TG47xx(en-en)_1026_ver.012.pdf 55 2011/10/26 14:58:24
Sugerencias de operación
Teclas de función
El auricular incluye 3 teclas de función. Al oprimir una tecla de
función, puede seleccionar la función que aparece
directamente encima de ella en la pantalla.
{
C
}
,
{
MENU
}
,
{
REMR.
}
y otras funciones adicionales se
asignan a las teclas de función. Preste atención a la pantalla
para ver qué funciones están asignadas a las teclas de
función durante la operación del auricular.
Tecla de volumen
Oprima
{+}
o
{-}
repetidamente para ajustar el volumen del
receptor o del altavoz mientras habla.
Tecla navegadora
{^}
,
{V}
,
{
<
}
, o
{
>
}
: Navegue por diversas listas y
elementos.
{
<
}
CID (Identificador de llamadas): Vea la lista de
personas que llamaron.
{
>
}
REDIAL (Remarcación): Vea la lista de remarcación.
Cambio de idiomas (predeterminado: “English”) (Auricular)
Cuando instale las baterías por primera vez, es posible que aparezca
“
Date and time Press SELECT
”
.
Oprima
{
OFF
}
para salir.
Idioma de la pantalla
{
MENU
}
(
11
)
s
{
r
}
:
“Español”
s
{
GUARDA
}
s
{
OFF
}
Idioma de la guía de voz
{
MENU
}
(
112
s
{
r
}
:
“Español”
s
{
GUARDA
}
s
{
OFF
}
Fecha y hora (Auricular)
1
{
MENU
}
(
1
)
1
2
Introduzca el día, mes y año actuales.
s
{
OK
}
3
Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4
{
GUARDA
}
s
{
OFF
}
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadas Marque el número telefónico.
s
{C}
/
{s}
Para contestar llamadas
{C}
/
{s}
Para colgar
{
OFF
}
FLASH/
CALL WAIT
SP-PHONE
CID
REDIAL
VOL.
{V}
{^}
{<}{>}
56 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
TG47xx(en-en)_1026_ver.012.pdf 56 2011/10/26 14:58:24
Cómo hacer y contestar llamadas (Auricular)
Para ajustar el volumen del
receptor o del altavoz
Oprima
{+}
o
{-}
repetidamente mientras habla.
Cómo hacer una llamada usando
la lista de remarcación
{
REMR.
}
o
{
>
}
REDIAL
s
{
r
}
: Seleccione el número telefónico
deseado.
s
{C}
Para ajustar el volumen del timbre
del auricular
1
{
MENU
}
(
16
)
2
{
r
}
: Seleccione el volumen deseado.
s
{
GUARDA
}
s
{
OFF
}
Cómo hacer y contestar llamadas (Unidad base: Serie KX-TG4741/KX-TG4761)
Para hacer llamadas
{
SP-PHONE
}
s
Marque el número telefónico.
Para contestar llamadas
{
SP-PHONE
}
Para colgar
{
SP-PHONE
}
Para ajustar el volumen del
altavoz
Oprima
{+}
o
{-}
repetidamente mientras habla.
Remarcación del último número
marcado
{
SP-PHONE
}
s
{
REDIAL
}
Para ajustar el volumen del timbre
de la unidad base
Oprima
{+}
o
{-}
repetidamente para seleccionar el volumen deseado.
Directorio telefónico compartido (Auricular)
Para añadir entradas
1
{
C
}
s
{
AÑAD.
}
2
Introduzca el nombre de la persona (máx. 16 caracteres).
s
{
OK
}
3
Introduzca el número telefónico de la persona (máx. 24 dígitos).
s
{
OK
}
4
{
r
}
: Seleccione el grupo deseado.
s
{
SELEC.
}
2 veces
s
{
OFF
}
Para hacer llamadas
{
C
}
s
{
r
}
: Seleccione la entrada deseada.
s
{C}
Contestador de llamadas (Unidad base)
Contestador encendido/apagado Oprima
{
ANSWER ON/OFF
}
para encender y apagar el contestador de
llamadas.
Para escuchar mensajes
{
6
}
(PLAY)
Sistema contestador de llamadas (Auricular)
Para escuchar mensajes
Para escuchar mensajes nuevos:
{
REPRO.
}
o
{
MENU
}
(
323
Para escuchar todos los mensajes:
{
MENU
}
(
324
Operaciones básicas
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 57
Guía Rápida Española
TG47xx(en-en)_1026_ver.012.pdf 57 2011/10/26 14:58:24
Preguntas frecuentes
Pregunta Causa y solución
¿Por qué aparece
_
?
L
El auricular está demasiado lejos de la unidad base. Acérquelo.
L
El adaptador para corriente de la unidad base no está conectado
correctamente. Conecte de nuevo el adaptador para corriente a la
unidad base.
L
El auricular no está registrado en la unidad base. Regístrelo.
1
Auricular:
{
MENU
}
(
13
)
2
Unidad base:
Oprima y mantenga oprimido
{
LOCATOR
}
durante
aproximadamente 5 segundos hasta que suene el tono de
registro.
3
Auricular:
Oprima
{
OK
}
, y después espere hasta que suene un
pitido largo.
¿Cómo se incrementa el nivel de
volumen del auricular?
L
Oprima la tecla de volumen
{+}
repetidamente mientras habla.
¿Por qué hay ruido o se corta la
conversación?
L
Trate de reubicar la unidad base de forma que se minimice la
distancia al auricular.
L
Si ocurre el mismo problema aunque el auricular se encuentre
enseguida de la unidad base, llame a soporte al cliente de Panasonic
al 1-800-211-PANA (1-800-211-7262).
¿Es posible añadir otro auricular
accesorio a mi unidad base?
L
Sí, puede añadir hasta 6 auriculares (incluyendo los que se venden
con su unidad base) a una sola unidad base.
L
Para adquirir auriculares accesorios adicionales (KX-TGA470), visite
http://www.panasonic.com
o llame al 1-800-332-5368. Los usuarios TTY (usuarios con
impedimentos auditivos o del habla) pueden llamar al 1-866-605-
1277.
¿Es posible mantener cargando
las baterías todo el tiempo?
L
Puede dejar el auricular en la unidad base o el cargador en cualquier
momento. Esto no daña las baterías.
¿Cómo se contestan las
llamadas en espera (segunda
llamada)?
L
Oprima
{
CALL WAIT
}
cuando escuche el tono de llamada en espera.
Para obtener más información acerca del registro, visite
http://www.panasonic.com/RegisterYourHandset
(solo en inglés)
58 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
TG47xx(en-en)_1026_ver.012.pdf 58 2011/10/26 14:58:24
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
Accessory Purchases (United States and Puerto Rico)
For assistance, please visit http://www.panasonic.com/help 59
Appendix
TG47xx(en-en)_1026_ver.012.pdf 59 2011/10/26 14:58:24
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty
only applies to products purchased and serviced in the United States or Puerto Rico. This
Limited Warranty is extended only to the original purchaser and only covers products
purchased as new.
For assistance in the continental United States and Puerto Rico in obtaining repairs please
ship the product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid registered
receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Ship-In Service
60 For assistance, please visit http://www.panasonic.com/help
Appendix
TG47xx(en-en)_1026_ver.012.pdf 60 2011/10/26 14:58:24
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
When you ship the product
For assistance, please visit http://www.panasonic.com/help 61
Appendix
TG47xx(en-en)_1026_ver.012.pdf 61 2011/10/26 14:58:24
Index
#4-way conference: 20
AAdditional handset: 31
Alarm: 29
Answering calls: 18
Answering system
Call screening: 35
Erasing messages: 36, 37, 38
Greeting message: 36
Greeting only: 39
Listening to messages: 36, 38
Number of rings: 39
Recording time: 39
Remote access code: 37
Remote operation: 37
Ring count: 39
Toll saver: 39
Turning on/off: 35, 37, 38
Auto talk: 18, 26
BBattery: 11, 12
Belt clip: 14
Booster (Clarity booster): 20
CCall block: 30
Call share: 20, 27
Call waiting: 19
Call Waiting Caller ID: 19
Caller ID number auto edit: 26, 33
Caller ID service: 32
Caller list: 33
Caller list edit: 33
Chain dial: 22
CID (Caller ID): 33
Conference calls: 43
Control type: 13
Customer support: 27
DDate and time: 15
Dialing mode: 16
Direct command code: 24
Display
Contrast: 26
Language: 16
EEco mode: 12
Equalizer: 20
Error messages: 47
FFlash: 19, 27
GGroups: 21, 32
HHandset
Deregistration: 31
Locator: 43
Name: 29
Registration: 31
Hold: 18
IIntercom: 43
KKey tone: 26
LLine mode: 27
MMaking calls: 17
Missed calls: 32
Mute: 19
PPause: 17
Phonebook: 21
Power failure: 12
RRedialing: 17
Ringer ID: 32
Ringer tone: 26, 32
Rotary/pulse service: 19
SSilent mode: 29
SP-PHONE (Speakerphone): 17
TTalking Caller ID: 32
Temporary tone dialing: 19
Time adjustment: 25
Transferring calls: 43
Troubleshooting: 48
TTY: 59
VVM (Voice mail): 41
Voice guidance language: 16
Voice mail: 39, 41
Volume
Receiver: 17
Ringer (Base unit): 18
Ringer (Handset): 18, 26
Speaker: 17
WWall mounting: 45
62
Index
TG47xx(en-en)_1026_ver.012.pdf 62 2011/10/26 14:58:24
63
Notes
TG47xx(en-en)_1026_ver.012.pdf 63 2011/10/26 14:58:24
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
Visit our Web site: http://www.panasonic.com/help
LFAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
One Panasonic Way, Secaucus, New Jersey 07094
© Panasonic System Networks Co., Ltd. 2011
Printed in China *TG4731*
*TG4731*
PNQX5092ZA PT1111MG0
TG47xx(en-en)_1026_ver.012.pdf 64 2011/10/26 14:58:24