Panasonic of North America 96NKX-TG6591 FCC Part 15 D / DECT Cordless Telephone Base User Manual Operating Instructions English
Panasonic Corporation of North America FCC Part 15 D / DECT Cordless Telephone Base Operating Instructions English
user manual
Operating Instructions
Digital Cordless Answering System
Model shown is KX-TG6591.
Model No. KX-TG6591
KX-TG6592
Before initial use, see “Getting
Started” on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
Consulte “Guía Rápida Española”, página 55.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help for
customers in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
Introduction
Model composition ..............................3
Accessory information .........................3
Important Information
For your safety ....................................6
Important safety instructions ...............7
For best performance ..........................7
Other information ................................8
Specifications ......................................8
Getting Started
Setting up ............................................9
Note when setting up ........................10
Intelligent eco mode ..........................11
Controls .............................................11
Belt clip ..............................................12
Display ..............................................12
Initial settings ....................................13
Making/Answering Calls
Making calls ......................................15
Answering calls .................................16
Useful features during a call .............17
Shared Phonebook
Shared phonebook ............................19
Speed Dial
Speed dial .........................................22
Programming
Programmable settings .....................24
Special programming ........................29
Registering a unit ..............................31
Caller ID Service
Using Caller ID service ......................32
Caller list ...........................................33
Answering System
Answering system .............................35
Turning the answering system on/
off ......................................................35
Greeting message .............................36
Listening to messages using the base
unit ....................................................36
Listening to messages using the
handset .............................................37
Remote operation .............................38
Answering system settings ...............39
Voice Mail Service
Voice mail service .............................41
Intercom/Locator
Intercom ............................................43
Handset locator .................................43
Transferring calls, conference
calls ...................................................43
Useful Information
Wall mounting ...................................45
Error messages .................................47
Troubleshooting ................................48
FCC and other information ................53
Guía Rápida Española
Guía Rápida Española ......................55
Appendix
Customer services ............................59
Warranty (For United States and Puerto
Rico) ..................................................60
Index
Index..................................................62
2
Table of Contents
Model composition
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TG6591
series
KX-TG6591 KX-TG6591 KX-TGA659 1
KX-TG6592 KX-TG6591 KX-TGA659 2
Feature highlights
nEasy-to-see LCD and big button
– 1.9 inches wide display with white backlight
– Big keys with backlight
nEasy-to-use feature
– 3 One-touch dials on handset and base unit
– Dedicated volume key on the side of handset
– Nonslip pad handset
– Intelligent eco mode
– Hands-free speakerphone on handset and base unit
nEasy-to-hear feature
– Customized sound system
Choose prefer sound. (Bass/Standard/Treble)
– Loud receiving volume
– Clear sound
– Hearing aid compatible (Compliance with “TIA-1083” standard)
Accessory information
Supplied accessories
No. Accessory item/Order number Quantity
KX-TG6591 KX-TG6592
AAC adaptor/PNLV226Z 1 2
BTelephone line cord/PQJA10075Z 1 1
CWall mounting adaptor*1 1 1
DRechargeable batteries/HHR-4DPA 2 4
EHandset cover*2/PNYNTGA652BR 1 2
FBelt clip/PNKE1076Z2 1 2
GCharger/PNLC1015ZM – 1
*1 PNKL1010Z1: Black metallic, PNKL1010Z2: Pearl silver
*2 The handset cover comes attached to the handset.
For assistance, please visit http://www.panasonic.com/help 3
Introduction
ABCDE
F G
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 59).
Accessory item Order number
Rechargeable
batteries
HHR-4DPA*1
RTo order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA93, KX-TCA94, KX-TCA400, KX-TCA430
T-adaptor KX-J66
Range extender KX-TGA405*2
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
*2 By installing this unit, you can extend the range of your phone system to include
areas where reception was previously not available. Up to 2 range extenders can
be registered to the base unit. This product can be purchased online. Please visit
our Web site: http://www.panasonic.com/RangeExtender
4For assistance, please visit http://www.panasonic.com/help
Introduction
Expanding your phone system
Optional handset feature overview
You can expand your phone system by registering optional handsets (6 max.) to a
single base unit.
ROptional handsets may be a different color from that of the supplied handsets.
Feature KX-TGA660 KX-TGA410 KX-TGA659
Handset
Display size 1.8 inches 1.8 inches 1.9 inches
Button size Large Large Extra large
Speed dial*1 – –
*1 You can make a call using a speed dial key on the handset as well as the base
unit if your unit has speed dial feature.
For assistance, please visit http://www.panasonic.com/help 5
Introduction
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
RUse only the power source marked on the
product.
RDo not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
RCompletely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
RRegularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
RUnplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact
the Panasonic Call Center at
1-800-211-PANA (1-800-211-7262).
RUnplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
RNever touch the plug with wet hands.
Danger of electric shock exists.
Installation
RTo prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
RDo not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
RDo not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
RUnplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
RDo not disassemble the product.
RDo not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
RConsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission
power is 115 mW (max.).)
RDo not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
RNever install telephone wiring during an
electrical storm.
RNever install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
RNever touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
RUse caution when installing or modifying
telephone lines.
RThe AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
RThis product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
RWe recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
RDo not mix old and new batteries.
6For assistance, please visit http://www.panasonic.com/help
Important Information
RDo not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
RExercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
RCharge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
ROnly use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
RFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
RCoverage and voice quality depends on the
local environmental conditions.
RIf the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
RKeep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
RThe product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
RThe product should not be exposed to
direct sunlight.
RDo not place heavy objects on top of the
product.
RWhen you leave the product unused for a
long period of time, unplug the product from
the power outlet.
RThe product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0°C (32°F) or
greater than 40°C (104°F). Damp
basements should also be avoided.
RThe maximum calling distance may be
shortened when the product is used in the
For assistance, please visit http://www.panasonic.com/help 7
Important Information
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
ROperating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
RWipe the outer surface of the product
with a soft moist cloth.
RDo not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer, or
return
RThis product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
Specifications
nStandard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
nFrequency range:
1.92 GHz to 1.93 GHz
nRF transmission power:
115 mW (max.)
nPower source:
120 V AC, 60 Hz
nPower consumption:
Base unit:
Standby: Approx. 0.7 W
Maximum: Approx.3.8 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.6 W
nOperating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % –
80 % relative air humidity (dry)
Note:
RDesign and specifications are subject to
change without notice.
RThe illustrations in these instructions may
vary slightly from the actual product.
8For assistance, please visit http://www.panasonic.com/help
Important Information
Setting up
Connections
RUse only the supplied Panasonic AC
adaptor PNLV226.
nBase unit
Hook “Click”
Press plug firmly.
(120 V AC, 60 Hz)
Correct Wrong
Use only the supplied
telephone line cord.
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
“Click”
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
nCharger
(120 V AC, 60 Hz)
Hooks
Battery installation
RUSE ONLY Ni-MH batteries AAA
(R03) size.
RDo NOT use Alkaline/Manganese/
Ni-Cd batteries.
RConfirm correct polarities ( , ).
Rechargeable Ni-MH ONLY
RWhen the date and time setting is
displayed, see page 13.
Battery charge
Charge for about 7 hours.
For assistance, please visit http://www.panasonic.com/help 9
Getting Started
RWhen the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
Confirm “Charging” is displayed.
Charge indicator
Note when setting up
Note for connections
RThe AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
RThe AC adaptor should be connected
to a vertically oriented or
floor-mounted AC outlet. Do not
connect the AC adaptor to a
ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
Panasonic T-adaptor (page 4).
Note for battery installation
RUse the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on
page 4, 6.
RWipe the battery ends ( , ) with a
dry cloth.
RAvoid touching the battery ends ( ,
) or the unit contacts.
Note for battery charge
RIt is normal for the handset to feel
warm during charging.
RClean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month.
Clean more often if the unit is
exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use 13 hours max.*1
Not in use
(standby)
11 days max.*1
*1 If Eco mode is on.
Note:
RActual battery performance depends
on usage and ambient environment.
REven after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
RThe battery level may not be
displayed correctly after you replace
10 For assistance, please visit http://www.panasonic.com/help
Getting Started
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Intelligent eco mode
This feature automatically reduces
handset power consumption by
suppressing handset transmission
power when the handset is close to the
base unit.
RWhen this feature is activated, is
displayed.
REco mode is turned off when the
clarity booster is activated (page 18).
Controls
Handset
CB
P
A
I
J
F
G
D
E
M
N
L
K
O
B
A
H
Charge indicator
Ringer indicator
Message indicator
Nonslip pad
RNonslip pad offers support when
you cradle the handset between
your shoulder and ear.
Speaker
M N (Equalizer)
M N/M N (VOL. : Volume: up/
down)
M N (TALK)
M N (SP-PHONE: Speakerphone)
For assistance, please visit http://www.panasonic.com/help 11
Getting Started
MAN/MBN/MCN (Speed dial keys)
Headset jack
Dial keypad (MGN: TONE)
Receiver
Display
MOFFN
MFLASHN MCALL WAITN
Microphone
Charge contacts
nControl type
Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select
the feature shown directly above it on
the display.
Navigator key
–MDN, MCN, MFN, or MEN: Scroll
through various lists and items.
– VOL. (Volume: MDN or MCN):
Adjust the receiver or speaker
volume while talking.
–MFN CID (Caller ID): View the
caller list.
–MEN REDIAL: View the redial list.
Base unit
ADC EB
JG IF H K L
Charge contacts
Speaker
M N/M N (Repead/Skip)
MERASEN MMUTEN
MAN/MBN/MCN (Speed dial keys)
MnN (STOP) (FLASH)
M N/M N (VOL. : Volume up/
down)
Microphone
MSP-PHONEN (Speakerphone)
SP-PHONE indicator
M N (PLAY)
Message indicator
MLOCATORN MINTERCOMN
MANSWER ON/OFFN
ANSWER ON/OFF indicator
Belt clip
n To attach n To remove
B
A
Display
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
RWhen flashing:
The call is put on hold.
RWhen flashing rapidly:
An incoming call is
now being received.
Eco mode is on.
(page 11)
Equalizer is set.
(page 17)
12 For assistance, please visit http://www.panasonic.com/help
Getting Started
Item Meaning
Speakerphone is on.
(page 15)
Ringer volume is off.
(page 25)
Silent mode is on.
(page 29)
Call sharing mode is off.
(page 18)
Alarm is on. (page 29)
Handset number
Battery level
Blocked call (page 30)
Clarity booster is on.
(page 18)
In use Answering system is
being used by another
handset or the base unit.
Line in
use
Someone is using the
line.
Initial settings
nDirect command code:
Programmable settings can be
accessed by pressing MMENUN,
M#N and then the corresponding
code on the dial keypad
(page 24).
Example:
Press MMENUN M#N M1N M1N M0N
nSymbol meaning:
Example: MCN/MDN: Off
Press MCN or MDN to select the
words in quotations.
Important:
RWhen you install the batteries for the
first time, the handset prompts you to
set date and time. First press
MSELECTN, then proceed to step 2 in
“Date and time ”, page 13.
Date and time
1MMENUN M#N M1N M0N M1N
2Enter the current month, date, and
year by selecting 2 digits for each.
Example: July 15, 2011
M0N M7N M1N M5N M1N M1N
3MOKN
4Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
M0N M9N M3N M0N
5MAM/PMN: Select “AM” or “PM”.
6MSAVEN A M OFFN
Note:
RWhen English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is used.
RThe date and time may be incorrect
after a power failure. In this case, set
the date and time again.
Display language
You can select either “English” or
“Español” as the display language.
The default setting is “English”.
1MMENUN M#N M1N M1N M0N
2MCN/MDN: Select the desired setting.
3MSAVENAMOFFN
Voice guidance language
You can select either “English” or
“Español” as the voice guidance
language of the answering system. The
default setting is “English”.
1MMENUN M#N M1N M1N M2N
2MCN/M DN: Select the desired setting.
3MSAVEN A M OFFN
For assistance, please visit http://www.panasonic.com/help 13
Getting Started
Dialing mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1MMENUN M#N M1N M2N M0N
2MCN/MDN: Select the desired setting.
3MSAVEN A M OFFN
14 For assistance, please visit http://www.panasonic.com/help
Getting Started
Making calls
Using the handset
1Lift the handset and dial the phone
number.
RTo correct a digit, press MCLEARN.
2Press M N or MCALLN.
3When you finish talking, press
MOFFN or place the handset on the
base unit or charger.
Using the speakerphone
1Dial the phone number and press
M N.
RSpeak alternately with the other
party.
2When you finish talking, press
MOFFN.
Note:
RFor best performance, use the
speakerphone in a quiet environment.
RTo switch back to the receiver, press
M N/M N.
Adjusting the receiver or speaker
volume
Press M N or M N repeatedly while
talking.
Note:
RThere are 5 volume levels (1 to 5) for
the receiver. When you change the
receiver volume to level 5 (maximum
level), the volume returns to level 4
(default) after you hang up.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
1MREDIALN or MEN REDIAL
RIf there is a new message in the
voice mail or answering system,
MREDIALN is not displayed.
2MCN/MDN: Select the desired phone
number.
3M N
Erasing a number in the redial list
1MREDIALN or MEN REDIAL
2MCN/MDN: Select the desired phone
number. A MERASEN
3MCN/MDN: “Yes” A MSELECTN
4MOFFN
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 21).
Example: If you need to dial the line
access number “9” when making outside
calls with a PBX:
1M9N A MPAUSEN
2Dial the phone number. A M N
Note:
RA 3.5 second pause is inserted each
time MPAUSEN is pressed. Repeat as
needed to create longer pauses.
Using the base unit
You can make calls with the base unit
after storing phone number in speed dial
key (page 22).
1Press the speed dial key (MAN to
MCN).
For assistance, please visit http://www.panasonic.com/help 15
Making/Answering Calls
2When the other party answers,
speak into the microphone.
RSpeak alternately with the other
party.
3When you finish talking, press
MSP-PHONEN.
Note:
RFor best performance, use the
speakerphone in a quiet environment.
RWhile on a call, you can switch from
the base unit to the handset:
– Press M N on the handset, then
press MSP-PHONEN on the base
unit with the call sharing feature on
(page 27).
– If the handset is on the base unit,
simply lift it.
Adjusting the speaker volume
Press M N or M N repeatedly while
talking.
Answering calls
Using the handset
When a call is being received, the ringer
indicator flashes rapidly.
1Lift the handset and press M N or
M N when the unit rings.
RYou can also answer the call by
pressing any dial key from M0N to
M9N, MGN, or M#N. (Any key
answer feature)
2When you finish talking, press
MOFFN or place the handset on the
base unit or charger.
Auto talk
You can answer calls simply by lifting
the handset off the base unit or charger.
You do not need to press M N. To
turn this feature on, see page 26.
Adjusting the handset ringer volume
nWhile the handset is ringing for an
incoming call:
Press MDN or MCN repeatedly to select
the desired volume.
nProgramming the volume
beforehand:
1MMENUN M#N M1N M6N M0N
2MCN/MDN: Select the desired
volume.
3MSAVEN A MOFFN
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing M N.
Using the base unit
When a call is being received, the
SP-PHONE indicator flashes rapidly.
1Press MSP-PHONEN when the unit
rings.
2Speak into the microphone.
3When you finish talking, press
MSP-PHONEN.
Adjusting the base unit ringer volume
Press M N or M N repeatedly to select
the desired volume.
RTo turn the ringer off, press and hold
M N until the unit beeps.
Note:
REven when the ringer volume is set to
off, the base unit still rings for
intercom calls (page 43).
16 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
Useful features during
a call
Handset equalizer
This feature clarifies the voice of the
person you are talking to, producing a
more natural-sounding voice that is
easier to hear and understand.
Press M N repeatedly to select “Off” ,
“High tone”, or “Low tone” while
talking.
Note:
RWhen this feature is activated, is
displayed while talking.
RDepending on the condition and
quality of your telephone line, this
feature may emphasise existing line
noise. If it becomes difficult to hear,
turn this feature off.
RThis feature is not available while
using the speakerphone.
Hold
This feature allows you to put an outside
call on hold.
Handset
1Press MMENUN during an outside
call.
2MCN/MDN: “Hold” A MSELECTN
3To release hold, press M N.
RAnother handset user can take
the call by pressing M N.
RThe base unit user can take the
call by pressing MSP-PHONEN.
Base unit
1Press MINTERCOMN and then press
MSP-PHONEN during an outside call.
2To release hold, press
MSP-PHONEN.
RA handset user can take the call
by pressing M N.
Note for handset and base unit:
RIf a call is kept on hold for more than 9
minutes, an alarm tone starts to
sound and the ringer indicator on the
handset flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
RIf another phone is connected to the
same line, you can also take the call
by lifting its handset.
RWhile an outside call is on hold, the
SP-PHONE indicator on the base unit
flashes.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1Press MMUTEN during conversation.
R MMUTEN flashes on the handset.
RThe SP-PHONE indicator on the
base unit flashes.
2To return to the conversation, press
MMUTEN again.
Note for handset:
R MMUTEN is a soft key visible on the
handset display during a call.
Flash
MFLASHN allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
RTo change the flash time, see
page 27.
For assistance, please visit http://www.panasonic.com/help 17
Making/Answering Calls
For call waiting or Call
Waiting Caller ID service users
To use call waiting, you must first
subscribe to call waiting from your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on
the handset.
1Press MCALL WAITN to answer the
2nd call.
2To switch between calls, press
MCALL WAITN.
Note:
RPlease contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.).
Press MGN (TONE) before entering
access numbers which require tone
dialing.
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area
where there may be interference. During
an outside call, this feature is turned on
automatically when necessary.
RWhen this feature is turned on,
is displayed.
Call share
You can join an existing outside call.
Handset
To join the conversation, press M N
when the other unit is on an outside call.
Base unit
To join the conversation, press
MSP-PHONEN when the handset is on
an outside call.
Note for handset and base unit:
RA maximum of 4 parties (including 1
outside party) can join a conversation
using 3 extensions. (4-way
conference)
RTo prevent other users from joining
your conversations with outside
callers, turn this feature off
(page 27).
18 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
Shared phonebook
The shared phonebook allows you to
make calls without having to dial
manually. Any handset registered to the
base unit can use the shared
phonebook. You can add 50 names and
phone numbers to the shared
phonebook, and assign each phonebook
entry to the desired group.
Important:
ROnly 1 person can access the shared
phonebook at a time.
RCaller ID subscribers can use group
ringer tone features (page 33).
Adding entries
1M N A MADDN
2Enter the party’s name (16
characters max.). A MOKN
3Enter the party’s phone number (24
digits max.). A MOKN
4MCN/MDN: Select the desired group.
A MSELECTN 2 times
RTo add other entries, repeat from
step 2.
5MOFFN
Character table for entering names
While entering characters, you can
switch between uppercase and
lowercase by pressing MGN (A®a).
Key Character
M1N& ’ ( ) H,
– . / 1
M2NA B C 2
a b c 2
M3ND E F 3
d e f 3
Key Character
M4NG H I 4
g h i 4
M5NJ K L 5
j k l 5
M6NM N O 6
m n o 6
M7NP Q R S 7
p q r s 7
M8NT U V 8
t u v 8
M9NW X Y Z 9
w x y z 9
M0N0
M#N#
RTo enter another character that is
located on the same dial key, first
press MEN to move the cursor to the
next space.
RIf you do not press any dial key within
5 seconds after entering a character,
the character is fixed and the cursor
moves to the next space.
R in the above table represents a
single space.
Erasing the character or number
Press MFN or MEN. A MCLEARN
RPress and hold MCLEARN to erase all
characters or numbers.
Groups
Groups can help you find entries in the
phonebook quickly and easily. When
adding an entry to the phonebook, you
can assign it to one of 9 groups. You
can change the names of groups
assigned for phonebook entries
(“Friends”, “Family”, etc.) and then
search for phonebook entries by group.
The group ringer tone feature is
For assistance, please visit http://www.panasonic.com/help 19
Shared Phonebook
available for Caller ID subscribers
(page 33).
Changing group names
The default group name is “Group 1”
to “Group 9”.
1M N A MMENUN
2MCN/MDN: “Group” A MSELECTN
3MCN/MDN: Select the desired group.
A MSELECTN
4MCN/MDN: “Group name” A
MSELECTN
5Edit the name (10 characters max.;
page 19). A MSAVEN
6MOFFN
Finding and calling a
phonebook entry
Scrolling through all entries
1M N
2MCN/MDN: Select the desired entry.
3M N
Searching by first character
1M N
2Press the dial key (M0N–M9N or M#N)
which contains the character you
are searching for (page 19).
RPress the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
RIf there is no entry corresponding
to the character you selected, the
next entry is displayed.
3MCN/MDN: Scroll through the
phonebook if necessary.
4M N
Searching by group
1M N A MGROUPN
2MCN/MDN: Select the group you want
to search. A MSELECTN
RIf you select“All groups”, the
unit ends the group search.
3MCN/MDN: Select the desired entry.
4M N
Editing entries
1Find the desired entry (page 20).
A MEDITN
2Edit the name if necessary (16
characters max.; page 19). A MOKN
3Edit the phone number if necessary
(24 digits max.). A MOKN
4MCN/MDN: Select the desired group
(page 19). A MSELECTN
5MSELECTN A MOFFN
Erasing entries
Erasing an entry
1Find the desired entry (page 20).
2MERASEN A MCN/MDN: “Yes”
3MSELECTN A MOFFN
Erasing all entries
1M N A MMENUN
2MCN/MDN: “Erase all” A
MSELECTN
3MCN/MDN: “Yes” A MSELECTN
4MCN/MDN: “Yes” A MSELECTN
5MOFFN
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
20 For assistance, please visit http://www.panasonic.com/help
Shared Phonebook
1During an outside call, press
MMENUN.
2MCN/MDN: “Phonebook” A
MSELECTN
3MCN/MDN: Select the desired entry.
4Press MCALLN to dial the number.
Note:
RWhen storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press MPAUSEN to add pauses after
the number and PIN as necessary
(page 15).
RIf you have rotary/pulse service, you
need to press MGN (TONE) before
pressing MMENUN in step 1 to change
the dialing mode temporarily to tone.
When adding entries to the
phonebook, we recommend adding
MGN (TONE) to the beginning of
phone numbers you wish to chain dial
(page 19).
For assistance, please visit http://www.panasonic.com/help 21
Shared Phonebook
Speed dial
You can assign 1 phone number to each
of the 3 speed dial keys (MAN to MCN) on
the unit.
Important:
RYou can set speed dial using one of
the handsets. The stored numbers to
speed dial keys (MAN to MCN) can be
used for all registered handsets and
the base unit.
Adding phone numbers to
speed dial keys
1MMENUN M#N M2N M6N M1N
2MCN/MDN: Select the desired speed
dial key.
3MADDN
4Enter the party’s name (16
characters max.). A MOKN
5Enter the party’s phone number (24
digits max.). A MOKN
6MSELECTN A MOFFN
Note:
RWhen a speed dial key (MAN to MCN)
has no number added to it, you can
press that key to start from step 3.
Assigning phonebook entries
to speed dial keys
1MMENUN M#N M2N M6N M1N
2MCN/MDN: Select the desired speed
dial key.
3M N
4MCN/MDN: Select the desired entry.
5MSAVEN A MOFFN
Editing an entry
1MMENUN M#N M2N M6N M1N
2MCN/MDN: Select the desired speed
dial key. A MMENUN
3MCN/MDN: “Edit” A MSELECTN
4Edit the name if necessary (16
characters max.; page 19). A MOKN
5Edit the phone number if necessary
(24 digits max.). A MOKN
6MSELECTN A MOFFN
Erasing an entry
1MMENUN M#N M2N M6N M1N
2MCN/MDN: Select the desired speed
dial key. A MMENUN
3MCN/MDN: “Erase” A MSELECTN
4MCN/MDN: “Yes” A MSELECTN
5MOFFN
Viewing the speed dial key
assignments
You can see the speed dial key
assignments on the handset display.
Press MOFFN A MDN
RThe phone number stored in speed
dial keys (MAN to MCN) are displayed.
Making a call using a speed
dial key
Handset
Press and hold the speed dial key (MAN
to MCN).
Base unit
Press the speed dial key (MAN to MCN).
22 For assistance, please visit http://www.panasonic.com/help
Speed Dial
Index card
Use the index card to record the names/
phone numbers stored to the speed dial
buttons.
Cover
Index card
For assistance, please visit http://www.panasonic.com/help 23
Speed Dial
Programmable settings
You can customize the unit by programming the following features using the handset.
To access the features, there are 2 methods.
nScrolling through the display menus
1MMENUN
2Press MCN or MDN to select the desired main menu. A MSELECTN
3Press MCN or MDN to select the desired item from the next sub-menus. A
MSELECTN
4Press MCN or MDN to select the desired setting. A MSAVEN
RThis step may vary depending on the feature being programmed.
RTo exit the operation, press MOFFN.
nUsing the direct command code
1MMENUN A Enter the desired code.
Example: Press MMENUN M#N M1N M6N M0N.
2Select the desired setting. A MSAVEN
RThis step may vary depending on the feature being programmed.
RTo exit the operation, press MOFFN.
Note:
RIn the following table, <> indicates the default settings.
RIn the following table, indicates the reference page number.
RDisplay menu order may vary depending on your model.
Display the menu tree and direct command code table
Main menu: “Caller list” (Code: #213, page 33)
Main menu: “Answering device”
Sub-menu 1 Sub-menu 2 Settings Code
Play new msg.
(msg.: message)
– – #323 37
Play all msg. – – #324 37
Erase all msg. *1 – – #325 38
Greeting Record greeting *1 –#302 36
Check greeting –#303 36
Pre-recorded *1
(Reset to pre-recorded
greeting)
–#304 36
24 For assistance, please visit http://www.panasonic.com/help
Programming
Sub-menu 1 Sub-menu 2 Settings Code
Settings Ring count *1 0: Toll saver
2–7:2-7 rings
<4 rings>
#211 39
Recording time *1 1: 1 min
3:<3 min>
0: Greeting
only *2
#305 40
Remote code *1 <111>#306 38
Screen call 1:<On> 0: Off #310 35
Answer on *1 – – #327 35
Answer off *1 – – #328 35
Main menu: “V.M. access” (“V.M.”: Voice mail) (Code: #330, page 42)
Main menu: “Intercom” (Code: #274, page 43)
Main menu: “Set date & time” (page 13)
Sub-menu 1 Sub-menu 2 Settings Code
Date and time *1 – – #101 13
Alarm –1: Once
2: Daily
0:<Off>
#720 29
Time
adjustment *1 , *3
–1:<Caller ID
auto>
0: Manual
#226 –
Main menu: “Initial setting”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting Ringer volume *4
(Handset)
0–7:Off–7 <6> #160 16
Ringer tone *5 , *6 , *7
(Handset)
1–5: Tone 1–5
<Tone 1>
6–0: Melody
1–5
#161 –
Silent mode
–On/Off
1: On 0:<Off>#238 29
Silent mode
–Start/End
<11:00 PM/
06:00 AM>
#237 29
For assistance, please visit http://www.panasonic.com/help 25
Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set date & time Date and time *1 –#101 13
Alarm 1: Once
2: Daily
0:<Off>
#720 29
Time adjustment *1
,*3
1:<Caller ID
auto>
0: Manual
#226 –
Talking Caller
ID
Handset 1:<On> 0: Off #162 32
Base unit *1 1: On 0:<Off>#G162
Handset name – – #104 30
Call block *1 – – #217 30
Block w/o num *2
(Block calls without
phone number)
1: On 0:<Off>#240 30
Speed dial *1 – – #261 22
Voice mail Store VM access# *1
(VM: Voice mail)
–#331 41
VM tone detect *1 1:<On> 0: Off #332 41
Message alert –1:<On> 0: Off #340 40
LCD Contrast
(Display contrast)
–0–6:Level 1–6
<3>
#145 –
Key tone *8 –1:<On> 0: Off #165 –
Caller ID edit
(Caller ID number
auto edit)
Handset 1:<On> 0: Off #214 34
Base unit *1 1: On 0:<Off>#G214
Auto talk *9 –1: On 0:<Off>#200 16
26 For assistance, please visit http://www.panasonic.com/help
Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set tel line Set dial mode *1 1: Pulse
2:<Tone>
#120 14
Set flash time *1 ,
*10
0: 900 ms
1:<700 ms>
2: 600 ms
3: 400 ms
4: 300 ms
5: 250 ms
G: 200 ms
#: 160 ms
6: 110 ms
7: 100 ms
8: 90 ms
9: 80 ms
#121 17
Set line mode *1 , *11 1: A 2:<B>#122 –
Call sharing*1 –1:<On> 0: Off #194 18
Registration Register handset –#130 31
Deregistration *2 –#131 31
Change language Display 1:<English>
2: Español
#110 13
Voice prompt *1 1:<English>
2: Español
#112 13
Main menu: “Customer support ” *12 (Code, #680)
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 This menu is not displayed when scrolling through the display menus. It is only
available in direct commands.
*3 This feature allows the unit to automatically adjust the date and time each time
caller information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off,
select “Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 13).
*4 Ringer volume cannot be turned off for alarm, intercom calls, and paging.
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a
tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their
ringers.
*6 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a
dial tone or no one on the line when you answer the call.
For assistance, please visit http://www.panasonic.com/help 27
Programming
*7 The preset melodies in this product are used with permission of © 2009
Copyrights Vision Inc.
*8 Turn this feature off if you prefer not to hear key tones while you are dialing or
pressing any keys, including confirmation tones and error tones.
*9 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*10 The flash time depends on your telephone exchange or host PBX. Contact your
PBX supplier if necessary. The setting should stay at “700 ms” unless pressing
MFLASHN fails to pick up the waiting call.
*11 Generally, the line mode setting should not be changed. This setting
automatically maintains receiver volume at the proper level depending on the
current telephone line condition. Set the line mode to “A” if telephone line
condition is not good.
*12 The handset can display the Internet address where you can download the
operating instructions or get further information for this product, using your
computer.
28 For assistance, please visit http://www.panasonic.com/help
Programming
Special programming
Alarm
An alarm sounds at the set time for 3
minutes once or daily. Alarm can be set
for each handset.
Important:
RSet the date and time beforehand
(page 13).
1MMENUN M#N M7N M2N M0N
2MCN/MDN: Select the desired alarm
option. A MSELECTN
Off Turns alarm off. Go to
step 7.
Once An alarm sounds once at
the set time.
Daily An alarm sounds daily at
the set time. Go to step 4.
3Enter the desired month and date.
A MOKN
4Set the desired time.
5MAM/PMN: Select “AM” or “PM”. A
MOKN
6MCN/MDN: Select the desired alarm
tone. A MSELECTN
RWe recommend selecting a
different ringer tone from the one
used for outside calls.
7MSELECTN A MOFFN
RWhen the alarm is set, is
displayed.
Note:
RTo stop the alarm, press any dial key
or place the handset on the base unit
or charger.
RWhen the handset is in use, the alarm
will not sound until the handset is in
standby mode.
Silent mode
Silent mode allows you to select a
period of time during which the handset
will not ring for outside calls. This feature
is useful for time periods when you do
not want to be disturbed, for example,
while sleeping. Silent mode can be set
for each handset.
Important:
RSet the date and time beforehand
(page 13).
RWe recommend turning the base unit
ringer off (page 16) in addition to
turning the silent mode on.
RIf you have set the alarm, the alarm
sounds even if the silent mode is
turned on.
Turning silent mode on/off
1MMENUN M#N M2N M3N M8N
2MCN/MDN: Select the desired setting.
A MSAVEN
RIf you select “Off”, press MOFFN
to exit.
3Enter the desired hour and minute
you wish to start this feature.
4MAM/PMN: Select “AM” or “PM”. A
MOKN
5Enter the desired hour and minute
you wish to end this feature.
6MAM/PMN: Select “AM” or “PM”.
7MSAVEN A MOFFN
RWhen the silent mode is set, is
displayed.
Changing the start and end time
1MMENUN M#N M2N M3N M7N
2Continue from step 3, “Turning silent
mode on/off”, page 29.
For assistance, please visit http://www.panasonic.com/help 29
Programming
Changing the handset name
Each handset can be given a
customized name (“Bob”, “Kitchen”,
etc.). This is useful when you make
intercom calls between handsets. You
can also select whether or not the
handset name is displayed in standby
mode. The default setting is “Off”. If
you select “On” without entering any
handset name, “Handset 1” to
“Handset 6” is displayed.
1MMENUN M#N M1N M0N M4N
2Enter the desired name (max. 10
characters; see the character table,
page 19).
RIf not required, go to step 3.
3MSAVEN
4MCN/MDN: Select the desired setting.
A MSELECTN
5MSELECTN A MOFFN
Call block (Caller ID
subscribers only)
This feature allows the unit to reject calls
when:
– the unit receives a call from a phone
number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 30).
– the unit receives a call without phone
number (“Block calls without phone
number”, page 30).
When a call is received, the unit rings for
a short time while the caller is being
identified. If the phone number matches
an entry in the call block list, the unit
sends out a busy tone to the caller, and
then disconnects the call.
Important:
RWhen the unit receives a call from a
number that is stored in the call block
list or a call without a recognized
phone number, the call is logged in
the caller list (page 33) with after
the call is disconnected.
Storing unwanted callers
You can store up to 30 phone numbers
in the call block list by using the caller
list or by entering the numbers directly.
Important:
RWe recommend storing 10 digits
(including an area code). If only 7
digits are stored, all numbers that
have the same last 7 digits will be
blocked.
nFrom the caller list:
1MFN CID
2MCN/MDN: Select the entry to be
blocked.
RTo edit the number, press
MEDITN repeatedly until the
phone number is shown in the
10-digit format.
3MSAVEN
4MCN/MDN: “Call block” A
MSELECTN
5MCN/MDN: “Yes” A MSELECTN
6Edit the phone number if
necessary (24 digits max.).
7MSAVEN A MOFFN
nBy entering phone numbers:
1MMENUN M#N M2N M1N M7N A
MADDN
2Enter the phone number (24
digits max.).
RTo erase a digit, press
MCLEARN.
3MSAVEN A MOFFN
Block calls without phone number
You can reject a call without phone
number including “Out of area”,
“Private caller”, or “Long
distance”.
1MMENUN M#N M2N M4N M0N
30 For assistance, please visit http://www.panasonic.com/help
Programming
2MCN/MDN: Select the desired setting.
A MSAVEN A MOFFN
Viewing/editing/erasing call block
numbers
1MMENUN M#N M2N M1N M7N
2MCN/MDN: Select the desired entry.
RTo exit, press MOFFN.
3To edit a number:
MEDITN A Edit the phone number.
A MSAVEN A MOFFN
To erase a number:
MERASEN A MCN/MDN: “Yes” A
MSELECTN A MOFFN
Note:
RWhen editing, press the desired dial
key to add, MCLEARN to erase.
RWhen viewing, “Block w/o num” is
displayed if the block calls without
phone number feature is turned on.
To turn the feature off: MERASEN A
MCN A MSAVEN A MOFFN
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to
the base unit.
Important:
RSee page 5 for information on the
available model.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base
unit, re-register the handset.
1Handset:
MMENUN M#N M1N M3N M0N
2Base unit:
Press and hold MLOCATORN for
about 5 seconds until the
registration tone sounds.
RIf all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
RThe next step must be completed
within 90 seconds.
3Handset:
Press MOKN, then wait until a long
beep sounds.
Note:
RWhile registering, “Base in
registering” is displayed on all
registered handsets.
RWhen you purchase an additional
handset, refer to the additional
handset’s installation manual for
registration.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to
end its wireless connection with the
system.
1MMENUN M#N M1N M3N M1N
RAll handsets registered to the
base unit are displayed.
2MCN/MDN: Select the handset you
want to cancel. A MSELECTN
3MCN/MDN: “Yes” A MSELECTN
4MOFFN
For assistance, please visit http://www.panasonic.com/help 31
Programming
Using Caller ID service
Important:
RThis unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Caller ID features
When an outside call is being received,
the caller’s name and phone number are
displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
RIf the unit cannot receive caller
information, the following is displayed:
–“Out of area”: The caller dials
from an area which does not
provide a Caller ID service.
–“Private caller”: The caller
requests not to send caller
information.
–“Long distance”: The caller
makes a long distance call.
RIf the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call. The display shows
“Missed call”. This lets you know if
you should view the caller list to see who
called while you were away.
Note:
REven when there are unviewed
missed calls, “Missed call”
disappears from the standby display if
the following operation is performed
by one of the registered handsets:
– Being replaced on the base unit or
charger.
– Pressing MOFFN on a handset.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in
the caller list.
Talking Caller ID
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of
your service provider/telephone
company.
– turn this feature on (page 26).
When caller information is received, the
unit announce the caller’s name or
phone number received from your
service provider/telephone company
following every ring.
The unit announces in English only.
RName pronunciation may vary. This
feature may not pronounce all names
correctly.
RCaller ID service has a limit of how
many characters can be displayed. If
the caller’s name is too long, the
handset may not be able to display or
announce the entire name.
RThe announcement is heard at the
same level as the ringer volume
(page 16, 25).
RIf you turn on the answering system
and set the number of rings “2
rings” (page 39), the unit does not
announce the caller information. If
“Toll saver” is selected and there
is a new message, the unit does not
announce the caller information.
RWhen you receive a call while on the
phone, the 2nd caller’s name is not
announced even if you subscribe to
32 For assistance, please visit http://www.panasonic.com/help
Caller ID Service
both Caller ID and Call Waiting with
Caller ID services.
Phonebook name announcement
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Ringer ID
This feature can help you identify who is
calling by using different ringer tones for
different groups of callers. When adding
an entry to the phonebook, you can
assign it to the desired group (page 19).
When a call is received from a caller
assigned to a group, the ringer you
selected for that group rings after caller
information is displayed. If you select
“Current ringer” (default), the unit
uses the ringer tone you selected on
page 25 when calls from this group are
received.
1M N A MMENUN
2MCN/MDN: “Group” A MSELECTN
3MCN/MDN: Select the desired group.
A MSELECTN
4MCN/MDN: Select the current setting of
the ringer ID. A MSELECTN
5MCN/MDN: Select the desired ringer
tone. A MSAVEN
6MOFFN
Caller list
Important:
ROnly 1 person can access the caller
list at a time.
RMake sure the unit’s date and time
setting is correct (page 13).
Viewing the caller list and
calling back
1MFN CID
2Press MCN to search from the most
recent call, or MDN to search from the
oldest call.
RIf is displayed, not all of the
information is shown. To see the
remaining information, press MEN.
To return to the previous screen,
press MFN.
3To call back, press M N.
To exit, press MOFFN.
Note:
RIf the entry has already been viewed
or answered, “ ” is displayed, even if
it was viewed or answered using
another handset.
Editing a caller’s phone
number before calling back
You can edit a phone number in the
caller list by removing its area code and/
or the long distance code “1”.
1MFN CID
2MCN/MDN: Select the desired entry.
3Press MEDITN repeatedly until the
phone number is shown in the
desired format.
A
B
C
Local phone number
Example: 321-5555
Area code – Local phone number
Example: 555-321-5555
1 – Area code – Local phone
number
Example: 1-555-321-5555
4M N
For assistance, please visit http://www.panasonic.com/help 33
Caller ID Service
Caller ID number auto edit
feature
Once you call back an edited number,
the handset which was used to call back
remembers the area code and format of
the edited number. The next time
someone calls from the same area
code, caller information is customized by
the handset as follows:
– When the call is being received, the
Caller ID number is displayed in the
same format as the edited number.
– After the call has ended, the caller’s
phone number is displayed in the
same format as the edited number,
when reviewed from the caller list.
For example, you can use this feature to
set the handset to ignore the area code
of callers in your area, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
entry in the caller list, then call that
number. After that, phone numbers from
that caller’s area code are edited
automatically.
This feature can be set for each handset
(page 26). The default setting is “On”.
Note:
RPhone numbers from the 4 most
recently edited area codes are
automatically edited.
RIf you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the
area codes you want to edit once
again.
Erasing selected caller
information
1MFN CID
2MCN/MDN: Select the desired entry.
3MERASEN A MCN/MDN: “Yes” A
MSELECTN A MOFFN
Erasing all caller information
1MFN CID
2MERASEN A MCN/MDN: “Yes” A
MSELECTN A MOFFN
Storing caller information to
the phonebook
1MFN CID
2MCN/MDN: Select the desired entry.
RTo edit the number, press MEDITN
repeatedly until the phone
number is shown in the desired
format.
3MSAVEN
4MCN/MDN: “Phonebook” A
MSELECTN
5Continue from step2, “Editing
entries”, page 20.
34 For assistance, please visit http://www.panasonic.com/help
Caller ID Service
Answering system
The answering system can answer and
record calls for you when you are
unavailable to answer the phone.
You can also set the unit to play a
greeting message but not to record
caller messages by selecting
“Greeting only” as the recording
time setting (page 40).
Important:
ROnly 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
RWhen callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly
(page 13).
Memory capacity (including
your greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages
can be recorded.
Note:
RWhen message memory becomes full:
–“Messages full” is shown on
the handset display.
– The ANSWER ON/OFF indicator
on the base unit flashes rapidly if
the answering system is turned on.
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though
their messages are not recorded.
Turning the answering
system on/off
Base unit
Press MANSWER ON/OFFN to turn on/
off the answering system.
Handset
1To turn on:
MMENUN M#N M3N M2N M7N
To turn off:
MMENUN M#N M3N M2N M8N
2MOFFN
Note for base unit and handset:
RWhen the answering system is turned
on, the ANSWER ON/OFF indicator
on the base unit lights up.
Call screening
While a caller is leaving a message, you
can listen to the call through the unit
speaker.
Handset
To adjust the speaker volume, press M N
or M N repeatedly. You can answer the
call by pressing M N. Call screening
can be set for each handset. The default
setting is “On”.
1MMENUN M#N M3N M1N M0N
2MCN/MDN: Select the desired setting.
A MSAVEN A MOFFN
Base unit
To adjust the speaker volume, press M N
or M N repeatedly. You can answer the
call by pressing MSP-PHONEN.
To turn off while screening a call, press
M N repeatedly until the sounds goes
off.
Note:
RIf you adjust the speaker volume while
listening to messages or talking on
For assistance, please visit http://www.panasonic.com/help 35
Answering System
the intercom, the speaker volume for
call screening is turned on again.
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1MMENUN M#N M3N M0N M2N
2MCN/MDN: “Yes” A MSELECTN
3After a beep sounds, hold the
handset about 20 cm (8 inches)
away and speak clearly into the
microphone (2 minutes max.).
4Press MSTOPN to stop recording.
5MOFFN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded
greeting messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers
to leave a message.
– If the message recording time
(page 40) is set to “Greeting
only”, callers’messages are not
recorded and the unit plays a different
pre-recorded greeting message
asking callers to call again.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded
greeting message once you record your
own greeting message, you need to
erase your own greeting message.
1MMENUN M#N M3N M0N M4N
2MYESN A MOFFN
Playing back the greeting
message
1MMENUN M#N M3N M0N M3N
2MOFFN
Listening to messages
using the base unit
When new messages have been
recorded, M N on the base unit flashes.
Press M N.
RIf new messages have been recorded,
the base unit plays back new
messages.
RIf there are no new messages, the
base unit plays back all messages.
Operating the answering
system during playback
Key Operation
M N or M NAdjust the speaker
volume
M NRepeat message*1
M NSkip message
MnN (STOP) Stop playback
MERASENErase currently
playing message
*1 If pressed within the first 5 seconds
of a message, the previous
message is played.
Erasing all messages
Press MERASEN 2 times while the unit is
not in use.
36 For assistance, please visit http://www.panasonic.com/help
Answering System
Listening to messages
using the handset
When new messages have been
recorded:
–“New message” is displayed.
– The message indicator on the
handset flashes slowly if the message
alert feature is turned on (page 40).
1To listen to new messages:
MPLAYN
or
MMENUN M#N M3N M2N M3N
To listen to all messages:
MMENUN M#N M3N M2N M4N
2When finished, press MOFFN.
Note:
RTo switch to the receiver, press
M N/M N.
Operating the answering
system
MMENUN A MCN/MDN: “Answering
device” A MSELECTN
Key Operation
MDN or MCNAdjust the receiver/
speaker volume
(during playback)
M1N or MFNRepeat message
(during playback)*1
M2N or MENSkip message (during
playback)
M3NEnter the
“Settings” menu
M4NPlay new messages
M5NPlay all messages
M6NPlay greeting
message
M7N M6NRecord greeting
message
Key Operation
M8NTurn answering
system on
MPAUSENPause message*2
M9N or
MSTOPN
Stop recording
Stop playback
M0NTurn answering
system off
MGN M4N *3 Erase currently
playing message
MGN M5NErase all messages
MGN M6NReset to a
pre-recorded greeting
message
*1 If pressed within the first 5 seconds
of a message, the previous
message is played.
*2 To resume playback:
MCN/MDN: “Playback” A
MSELECTN
*3 You can also erase as follows:
MERASEN A MCN/MDN: “Yes” A
MSELECTN
Calling back (Caller ID
subscribers only)
If caller information is received for the
call, you can call the caller back while
listening to a message.
1Press MPAUSEN during playback.
2MCN/MDN: “Call back” A
MSELECTN
Editing the number before calling back
1Press MPAUSEN during playback.
2MCN/MDN: “Edit & Call” A
MSELECTN
3Press MEDITN repeatedly until the
phone number is shown in the
desired format (page 33). A M N
For assistance, please visit http://www.panasonic.com/help 37
Answering System
Erasing all messages
1MMENUN M#N M3N M2N M5N
2MCN/MDN: “Yes” A MSELECTN A
MOFFN
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
Remote access code
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorized parties from listening to
your messages remotely. The default
setting is “111”.
Important:
RTo prevent unauthorized access to
this product, we recommend that you
regularly change the remote code.
1MMENUN M#N M3N M0N M6N
2Enter the desired 3-digit remote
access code.
3MSAVEN A MOFFN
Deactivating remote operation
Press MGN in step 2 on “Remote access
code ”, page 38.
RThe entered remote access code is
deleted.
Using the answering system
remotely
1Dial your phone number from a
touch-tone phone.
2After the greeting message starts,
enter your remote access code.
3Follow the voice guidance prompts
as necessary or control the unit
using remote commands
(page 38).
4When finished, hang up.
Voice guidance
nWhen the English voice guidance
is selected
During remote operation, the unit’s
voice guidance starts and prompts
you to press M1N to perform a specific
operation, or press M2N to listen to
more available operations.
nWhen the Spanish voice guidance
is selected
To start the voice guidance, press
M9N. The voice guidance announces
the available remote commands
(page 38).
Note:
RIf you do not press any dial keys
within 10 seconds after a voice
guidance prompt, the unit disconnects
your call.
Remote commands
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
Key Operation
M1NRepeat message (during
playback)*1
M2NSkip message (during
playback)
M4NPlay new messages
M5NPlay all messages
M9NStop playback*2
Start voice guidance*3
38 For assistance, please visit http://www.panasonic.com/help
Answering System
Key Operation
M0NTurn answering system off
MGN M4NErase currently playing
message
MGN M5NErase all messages
MGN M#NEnd remote operation
(or hang up)
*1 If pressed within the first 5 seconds
of a message, the previous
message is played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
1Dial your phone number from a
touch-tone phone.
2Let the phone ring 15 times.
RA long beep is heard.
3Enter your remote access code
within 10 seconds after the long
beep.
RThe greeting message is played
back.
RYou can either hang up, or enter
your remote access code again
and begin remote operation
(page 38).
Answering system
settings
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Ring count” before the
unit answers calls. You can select 2 to 7
rings, or “Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering
system answers at the end of the 2nd
ring when new messages have been
recorded, or at the end of the 5th ring
when there are no new messages. If you
call your phone from outside to listen to
new messages (page 38), you know that
there are no new messages when the
phone rings for the 3rd time. You can
then hang up without being charged for
the call.
1MMENUN M#N M2N M1N M1N
2MCN/MDN: Select the desired setting.
A MSAVEN A MOFFN
For voice mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, call
waiting, voice mail, and unlimited local/
regional/long distance calls, please note
the following:
RTo use the voice mail service
provided by your service provider/
telephone company rather than the
unit’s answering system, turn off the
answering system (page 35).
RTo use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Ring count”
setting so that this unit’s answering
system answers calls before the
voice mail service of your service
provider/telephone company does.
It is necessary to check the number
of rings required to activate the
voice mail service provided by your
service provider/telephone
For assistance, please visit http://www.panasonic.com/help 39
Answering System
company before changing this
setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller.
The default setting is “3 min”.
1MMENUN M#N M3N M0N M5N
2MCN/MDN: Select the desired setting.
A MSAVEN A MOFFN
Selecting “Greeting only”
You can select “Greeting only”
which sets the unit to announce a
greeting message to callers but not
record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time ”, page 40.
Note:
RWhen you select “Greeting only”:
– If you do not record your own
message, the unit will play the
pre-recorded greeting-only
message asking callers to call
again later.
– If you use your own message,
record the greeting-only message
asking callers to call again later
(page 36).
Message alert
You can select whether or not the
message indicator on the handset
flashes slowly when new messages are
recorded. The default setting is “On”.
Important:
RIf you stored the voice mail access
number (page 41), the message
indicator also flashes for newly
recorded voice mail messages
(page 42).
1MMENUN M#N M3N M4N M0N
2MCN/MDN: Select the desired setting.
A MSAVEN A MOFFN
Note:
RWhile message alert is on, battery
operating time is shortened (page 10).
40 For assistance, please visit http://www.panasonic.com/help
Answering System
Voice mail service
Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
Please contact your service provider/
telephone company for details of this
service.
Important:
RTo use the voice mail service
provided by your service provider/
telephone company rather than the
unit’s answering system, turn off the
answering system (page 35). For
details, see page 39.
RYou need to store the voice mail
access number to activate the
message alert feature (page 40) for
voice mail service.
Storing the voice mail (VM)
access number
In order to listen to your voice mail
messages, you must dial your service
provider/telephone company’s voice
mail access number. Once you have
stored your voice mail access number,
you can dial it automatically (page 42).
1MMENUN M#N M3N M3N M1N
2Enter your access number (24 digits
max.). A MSAVEN A MOFFN
Note:
RWhen storing your voice mail access
number and your mailbox password,
press MPAUSEN to add pauses
(page 15) between the access
number and the password as
necessary. Contact your service
provider/telephone company for the
required pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voice mail access
number
1MMENUN M#N M3N M3N M1N
2Press and hold MCLEARN until all
digits are erased. A MSAVEN A
MOFFN
Voice mail (VM) tone detection
Your service provider/telephone
company sends special signals
(sometimes called “voice mail tones” or
“stutter tones”) to the unit to let you
know you have new voice mail
messages. If you hear a series of dial
tones followed by a continuous dial tone
after you press M N, you have new
voice mail messages. Soon after you
hang up a call or after the phone stops
ringing, your unit checks the phone line
to see if new voice mail messages have
been recorded.
Turn this feature off when:
– You do not subscribe to voice mail
service.
– Your service provider/telephone
company does not send voice mail
tones.
– Your phone is connected to a PBX.
If you are not sure which setting is
required, contact your service provider/
telephone company.
Turning VM tone detection on/off
The default setting is “On”.
For assistance, please visit http://www.panasonic.com/help 41
Voice Mail Service
1MMENUN M#N M3N M3N M2N
2MCN/MDN: Select the desired setting.
A MSAVEN A MOFFN
Listening to voice mail
messages
The unit lets you know that you have
new voice mail messages in the
following ways:
–“New Voice Mail” is displayed on
the handset if message indication
service is available.
– The message indicator on the
handset flashes slowly if the message
alert feature is turned on (“Message
alert”, page 40).
1MVMN
or
MMENUN M#N M3N M3N M0N
RThe speakerphone turns on.
RIf there are no new messages in
the voice mail, MVMN is not
displayed.
2Follow the pre-recorded instructions.
3When finished, press MOFFN.
Note:
RIf the handset still indicates there are
new messages even after you have
listened to all new messages, turn it
off by pressing and holding M#N until
the handset beeps.
RIf your voice mail service uses voice
mail tones and a message is over 3
minutes long, the handset may not
indicate new messages.
RIf your voice mail service uses voice
mail tones, the tones are heard from
any phone connected to the same
line. If you want to use another phone
to listen to voice mail messages, you
have to dial your access number
manually.
42 For assistance, please visit http://www.panasonic.com/help
Voice Mail Service
Intercom
Intercom calls can be made:
– between handsets
– between a handset and the base unit
Note:
RIf you receive an outside call while
talking on the intercom, you hear 2
tones.
– To answer the call with the
handset, press MOFFN, then press
M N.
– To answer the call with the base
unit, press MSP-PHONEN 2 times.
RWhen paging unit(s), the paged
unit(s) beeps for 1 minute.
Making an intercom call
Handset
1MMENUN A MINTN
2MCN/MDN: Select the desired unit. A
MSELECTN
RTo stop paging, press MOFFN.
3When you finish talking, press
MOFFN.
Base unit
1Press MINTERCOMN.
RAll registered handsets beep for 1
minute.
RTo stop paging, press
MINTERCOMN.
2When you finish talking, press
MINTERCOMN.
Answering an intercom call
Handset
1Press M N to answer the page.
2When you finish talking, press
MOFFN.
Base unit
1Press MINTERCOMN to answer the
page.
2When you finish talking, press
MINTERCOMN.
Handset locator
You can locate a misplaced handset by
paging it.
1Base unit:
MLOCATORN
RAll registered handsets beep for 1
minute.
2To stop paging:
Base unit:
Press MLOCATORN.
Handset:
Press M N, then press MOFFN.
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can
be made:
– between 2 handsets
– between a handset and the base unit
Handset
1During an outside call, press MINTN
to put the call on hold.
2MCN/MDN: Select the desired unit. A
MSELECTN
3Wait for the paged party to answer.
RIf the paged party does not
answer, press M N to return to
the outside call.
4To complete the transfer:
Press MOFFN.
RThe outside call is being routed to
the destination unit.
For assistance, please visit http://www.panasonic.com/help 43
Intercom/Locator
To establish a conference call:
Press MMENUN. A MCN/MDN:
“Conference” A MSELECTN
RTo leave the conference, press
MOFFN. The other 2 parties can
continue the conversation.
RTo put the outside call on hold,
press MMENUN. A MCN/MDN:
“Hold” A MSELECTN
To resume the conference, press
MMENUN. A MCN/MDN:
“Conference” A MSELECTN
Base unit
1During an outside call, press
MINTERCOMN.
RAll registered handsets beep for 1
minute.
2Wait for the paged party to answer.
RIf paged party does not answer,
press MINTERCOMN to return to
the outside call.
3To complete the transfer:
Press MSP-PHONEN.
RThe outside call is being routed to
the handset.
To establish a conference call:
Press MSP-PHONEN and then press
MSP-PHONEN again.
RTo leave the conference, press
MSP-PHONEN. The other 2 parties
can continue the conversation.
Answering a transferred call
Handset
Press M N to answer the page.
Base unit
Press MSP-PHONEN to answer the page.
44 For assistance, please visit http://www.panasonic.com/help
Intercom/Locator
Wall mounting
Note:
RMake sure that the wall and the fixing
method are strong enough to support
the weight of the unit.
Base unit
1Lead the AC adaptor cord and
telephone line cord through the hole
in the wall mounting adaptor in the
direction of the arrow.
2Tuck the telephone line cord inside
the wall mounting adaptor (A).
Connect the AC adaptor cord and
telephone line cord (B).
A
B
Hook
3Insert the hooks on the wall
mounting adaptor into holes (A) and
(B) on the base unit.
2
1
1
2
4Adjust the adaptor to hold the base
unit, then push it in the direction of
the arrow until it clicks into place.
5Connect the telephone line cord.
Mount the unit by inserting the
mounting pins into the round
openings on the adaptor (for pin B,
use the round cut out at the bottom
of the adaptor if you are using the 4
inch phone plate), then slide the unit
For assistance, please visit http://www.panasonic.com/help 45
Useful Information
down to secure it. Connect the AC
adaptor to power outlet (page 9).
RThere are 2 common types of wall
phone plates. The distance
between A and B may vary
depending on the size of the wall
phone plate installed.
83 mm
(31/4 inches)
or
102 mm
(4 inches)
83 mm
(
31/4 inches
)
102 mm
(4 inches)
(120 V AC,
60 Hz)
1
2
1
2
To remove the wall mounting adaptor
While pushing down the release levers
(A), remove the adaptor (B).
B
AA
Charger
Drive the screws (not supplied) into the
wall.
25.4 mm
(1 inch)
Screws
Hooks
46 For assistance, please visit http://www.panasonic.com/help
Useful Information
Error messages
Display message Cause/solution
Base no power
or
No link. Re-connect
base AC adaptor.
RThe handset has lost communication with the
base unit. Move closer to the base unit and try
again.
RUnplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
RThe handset’s registration may have been
canceled. Re-register the handset (page 31).
Busy RThe called unit is in use.
ROther units are in use and the system is busy.
Try again later.
RThe handset you are using is too far from the
base unit. Move closer and try again.
Call phone company for
your access #
RYou have not stored the voice mail access
number. Store the number (page 41).
Check tel line RThe supplied telephone line cord has not been
connected yet or not connected properly.
Check the connections (page 9).
Error!! RRecording was too short. Try again.
Invalid RThere is no handset registered to the base
unit matching the handset number you
entered.
RThe handset is not registered to the base unit.
Register the handset (page 31).
Requires subscription
to Caller ID.
RYou must subscribe to a Caller ID service.
Once you receive caller information after
subscribing to a Caller ID service, this
message will not be displayed.
Use rechargeable
battery.
RA wrong type of battery such as Alkaline or
Manganese was inserted. Use only the
rechargeable Ni-MH batteries noted on page 4,
6.
For assistance, please visit http://www.panasonic.com/help 47
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn
on even after installing
charged batteries.
RPlace the handset on the base unit or charger to
turn on the handset.
The unit does not work. RMake sure the batteries are installed correctly
(page 9).
RFully charge the batteries (page 9).
RCheck the connections (page 9).
RUnplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
RThe handset has not been registered to the base
unit. Register the handset (page 31).
I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord
is not connected. Check the connections.
RDisconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have
the unit repaired. If the working telephone does
not operate properly, contact your service provider/
telephone company.
The indicator on the
handset flashes slowly.
RNew messages have been recorded. Listen to the
new messages (page 37).
RNew voice mail messages have been recorded.
Listen to the new voice mail messages (page 42).
The receiver volume is
changed to level 4
(default), even though I set
it to level 5 (maximum
level).
RThe receiver volume returns to level 4 after you
hang up. Press M N or M N to adjust the
volume every time or as needed.
Programmable settings
Problem Cause/solution
The display is in a
language I cannot read.
RChange the display language (page 13).
48 For assistance, please visit http://www.panasonic.com/help
Useful Information
Problem Cause/solution
I cannot register a handset
to a base unit.
RThe maximum number of handsets (6) is already
registered to the base unit. Cancel unused
handset registrations from the base unit (page 31).
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
RBattery charge is low. Fully charge the batteries
(page 9).
I fully charged the batteries,
but
– still flashes,
– is displayed, or
– the operating time
seems to be shorter.
RClean the battery ends ( , ) and the charge
contacts with a dry cloth and charge again.
RIt is time to replace the batteries (page 9).
Making/answering calls, intercom
Problem Cause/solution
is displayed. RThe handset is too far from the base unit. Move
closer.
RThe base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit.
Register it (page 31).
Noise is heard, sound cuts
in and out.
RYou are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from sources
of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
The handset does not ring. RThe ringer volume is turned off. Adjust the ringer
volume (page 16).
RSilent mode is turned on. Turn it off (page 29).
The base unit does not ring. RThe ringer volume is turned off. Adjust the ringer
volume (page 16).
I cannot make a call. RThe dialing mode may be set incorrectly. Change
the setting (page 14).
RThe handset is too far from the base unit. Move
closer and try again.
For assistance, please visit http://www.panasonic.com/help 49
Useful Information
Problem Cause/solution
I cannot make long
distance calls.
RMake sure that you have long distance service.
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
RYou must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
RIf your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
RThe name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
ROther telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
Caller information is not
announced.
RThe handset or base unit’s ringer volume is turned
off. Adjust it (page 16, 25).
RThe Talking Caller ID feature is turned off. Turn it
on (page 26).
RThe number of rings for the answering system is
set to “2 rings” or “Toll saver”. Select a
different setting (page 39).
RIf the base unit and another handset are having an
intercom call, your handset does not announce
caller information.
Caller information is
displayed or announced
late.
RDepending on your service provider/telephone
company, the unit may display or announce the
caller’s information at the 2nd ring or later.
RMove closer to the base unit.
The caller list/incoming
phone numbers are not
edited automatically.
RThe Caller ID number auto edit feature is turned
off. Turn it on and try again (page 26).
RYou need to call back the edited number to
activate Caller ID number auto edit.
50 For assistance, please visit http://www.panasonic.com/help
Useful Information
Problem Cause/solution
I cannot dial the phone
number edited in the caller
list.
RThe phone number you dialed might have been
edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 33).
Time on the unit has
shifted.
RIncorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 26).
The 2nd caller’s
information is not displayed
during an outside call.
RIn order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record
new messages.
RThe answering system is turned off. Turn it on
(page 35).
RThe message memory is full. Erase unnecessary
messages (page 36).
RThe recording time is set to “Greeting only”.
Change the setting (page 40).
RIf you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 39).
I cannot operate the
answering system.
RSomeone is using the unit. Wait for the other user
to finish.
RA caller is leaving a message. Wait for the caller to
finish.
RThe handset is too far from the base unit. Move
closer.
For assistance, please visit http://www.panasonic.com/help 51
Useful Information
Problem Cause/solution
I cannot operate the
answering system remotely.
RThe remote access code is not set. Set the remote
access code (page 38).
RYou are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 38).
RPress each key firmly.
RThe answering system is turned off. Turn it on
(page 39).
Liquid damage
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
RDisconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least 3
days. After the handset/base unit are completely
dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before
use. If the unit does not work properly, contact an
authorized service center.
Caution:
RTo avoid permanent damage, do not use a microwave oven to speed up the drying
process.
52 For assistance, please visit http://www.panasonic.com/help
Useful Information
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by the
ACTA. On the bottom of this equipment is a
label that contains, among other information, a
product identifier in the format US:ACJ----------.
If requested, this number must be provided to
the telephone company.
RRegistration No....(found on the bottom of the
unit)
RRinger Equivalence No. (REN)....0.1B
A plug and jack used to connect this equipment
to the premises wiring and telephone network
must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is
provided with the product. It is designed to be
connected to a compatible modular jack that is
also compliant.
The REN is used to determine the number of
devices that may be connected to a telephone
line. Excessive RENs on a telephone line may
result in the devices not ringing in response to
an incoming call. In most but not all areas, the
sum of RENs should not exceed five (5.0). To
be certain of the number of devices that may be
connected to a line, as determined by the total
RENs, contact the local telephone company.
For products approved after July 23, 2001, the
REN for the product is part of the product
identifier that has the format
US:AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point (e.g.,
03 is a REN of 0.3).
If this equipment causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice
isn't practical, the telephone company will notify
the customer as soon as possible. Also, you will
be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in
its facilities, equipment, operations or
procedures that could affect the operation of the
equipment. If this happens the telephone
company will provide advance notice in order
for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment, for
repair or warranty information, please contact a
Factory Service Center or other Authorized
Servicer. If the equipment is causing harm to
the telephone network, the telephone company
may request that you disconnect the equipment
until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment does
not disable your alarm equipment. If you have
questions about what will disable alarm
equipment, consult your telephone company or
a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded from
external RF (radio frequency) energy. If noise
occurs, use an optional headset accessory or
the speakerphone option (if applicable) when
using this phone. Consult with your audiologist
or Hearing Aid manufacturer about the
availability of Hearing Aids which provide
adequate shielding to RF energy commonly
emitted by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST CALLS
TO EMERGENCY NUMBERS:
For assistance, please visit http://www.panasonic.com/help 53
Useful Information
1. Remain on the line and briefly explain to the
dispatcher the reason for the call.
2. Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and (2) this device must accept
any interference received, including interference
that may cause undesired operation.
Privacy of communications may not be ensured
when using this phone.
Caution:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate this device.
Note:
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/
TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless
telephone should not be placed near or on top
of a TV or VCR. If interference is experienced,
move the cordless telephone further away from
the TV or VCR. This will often reduce, or
eliminate, interference.
FCC RF Exposure Warning:
RThis product complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
RTo comply with FCC RF exposure
requirements, the base unit must be installed
and operated 20 cm (8 inches) or more
between the product and all person’s body
(excluding extremities of hands, wrist and
feet).
RThis product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
RThe handset may be carried and operated
with only the specific provided belt-clip. Other
non-tested belt-clips or similar body-worn
accessories may not comply and must be
avoided.
Notice
RFCC ID can be found inside the battery
compartment or on the bottom of the units.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
54 For assistance, please visit http://www.panasonic.com/help
Useful Information
Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
55
Guía Rápida Española
56
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
57
Guía Rápida Española
58
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
Accessory Purchases (United States and Puerto Rico)
For assistance, please visit http://www.panasonic.com/help 59
Appendix
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“Limited Warranty period”), at its
option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor.
During the “Parts” Limited Warranty period, there will be no charge for parts.
You must mail-in your product prepaid during the Limited Warranty period. This
Limited Warranty excludes both parts and labor for batteries, antennas, and
cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products
purchased as new.
For assistance in the continental United States and Puerto Rico in obtaining
repairs please ship the product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a
return address and provide a day time phone number where you can be
reached. P.O. Boxes are not acceptable. Keep the tracking number for your
records. A copy of valid registered receipt is required under the 1 year parts
and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
A
MOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Ship-In Service
60 For assistance, please visit http://www.panasonic.com/help
Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The Limited Warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication, alteration, faulty installation, set-
up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity
or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost
time, lost calls or messages, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the Limited Warranty period, you may contact your
dealer or Service Center. If the problem is not handled to your satisfaction, then
write to the warrantor’s Consumer Affairs Department at the addresses listed
for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and
adequately insured.
L Do not send your unit to Panasonic Corporation of North America
listed on the back cover or to executive or regional sales offices. These
locations do not repair consumer products.
When you ship the product
For assistance, please visit http://www.panasonic.com/help 61
Appendix
Index
#
4-way conference: 18
A
Additional handset: 31
Alarm: 29
Answering calls: 16
Answering system
Call screening: 35
Erasing messages: 36, 37, 39
Greeting message: 36
Greeting only: 40
Listening to messages: 36, 37, 38
Number of rings: 39
Recording time: 40
Remote access code: 38
Remote operation: 38
Ring count: 39
Toll saver: 39
Turning on/off: 35, 37, 39
Auto talk: 16
B
Battery: 9, 10
Belt clip: 12
Booster (Clarity booster): 18
C
Call block: 30
Call share: 18, 27
Call waiting: 18
Call Waiting Caller ID: 18
Caller ID number auto edit: 34
Caller ID service: 32
Caller list: 33
Caller list edit: 33
Chain dial: 20
CID (Caller ID): 33
Conference calls: 43
Control type: 12
Customer support: 27
D
Date and time: 13
Dialing mode: 14
Direct commands: 24
Display
Contrast: 26
Language: 13
E
Eco mode: 11
Equalizer: 17
Error messages: 47
F
Flash: 17, 27
G
Groups: 19, 33
H
Handset
Deregistration: 31
Locator: 43
Name: 30
Registration: 31
Hold: 17
I
Intercom: 43
K
Key tone: 26
L
Line mode: 27
M
Making calls: 15
Missed calls: 32
Mute: 17
62
Index
P
Pause: 15
Phonebook: 19
Power failure: 10
R
Redialing: 15
Ringer ID: 33
Ringer tone: 33
Rotary/pulse service: 18
S
Silent mode: 29
Speed dial: 22
SP-PHONE (Speakerphone): 15
T
Talking caller ID: 32
Temporary tone dialing: 18
Transferring calls: 43
Troubleshooting: 48
TTY: 59
V
VM (Voice mail): 41
Voice guidance language: 13
Voice mail: 39, 41
Volume
Receiver: 15
Ringer (Base unit): 16
Ringer (Handset): 16, 25
Speaker: 15
W
Wall mounting: 45
63
Index
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
Visit our Web site: http://www.panasonic.com/help
LFAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
One Panasonic Way, Secaucus, New Jersey 07094
© Panasonic System Networks Co., Ltd. 2010
Printed in China *TG6591*
*TG6591*
PNQX3174ZA DC1110DA0 (A)