Panasonic of North America 96NKX-TG6841 DECT 6.0 Base User Manual Operating Instructions English
Panasonic Corporation of North America DECT 6.0 Base Operating Instructions English
Users Manual
Operating Instructions
Model No. KX-TG6841
KX-TG6842
KX-TG6843
KX-TG6844
KX-TG6845
KX-TG6872
Digital Cordless Answering System
Model shown is KX-TG6841.
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 61.
For assistance, visit our Web site: http://www.panasonic.com/help for customers
in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TG68xx(en)_1003_ver002.pdf 1 2012/10/03 17:08:29
Introduction
Model composition .......................................3
Accessory information ..................................3
Important Information
For your safety .............................................6
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................8
Specifications ...............................................9
Getting Started
Setting up ...................................................10
Note when setting up .................................11
Intelligent eco mode ...................................11
Controls ......................................................12
Belt clip .......................................................13
Display .......................................................13
Initial settings .............................................14
Making/Answering Calls
Making calls ...............................................16
Answering calls ..........................................17
Useful features during a call .......................17
Power back-up operation ...........................19
Shared Phonebook
Shared phonebook .....................................22
Speed Dial
Speed dial ..................................................25
Programming
Programmable settings ..............................26
Special programming .................................31
Registering a unit .......................................34
Caller ID Service
Using Caller ID service ...............................36
Caller list ....................................................37
Answering System
Answering system ......................................40
Turning the answering system on/
off ...............................................................40
Greeting message ......................................40
Listening to messages using the base
unit .............................................................41
Listening to messages using the
handset ......................................................42
Advanced new message alerting
features ......................................................42
Remote operation .......................................44
Answering system settings .........................45
Voice Mail Service
Voice mail service ......................................47
Intercom/Locator
Intercom .....................................................49
Handset locator ..........................................49
Transferring calls, conference calls ............49
Useful Information
Wall mounting ............................................51
Error messages ..........................................53
Troubleshooting .........................................54
FCC and other information .........................58
Guía Rápida Española
Guía Rápida Española ...............................61
Appendix
Customer services .....................................65
Warranty (For United States and Puerto
Rico) ...........................................................66
Index
Index...........................................................68
2
Table of Contents
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Model composition
nKX-TG6841 series nKX-TG6872
RModel shown is KX-TG6842.
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TG6841
series
KX-TG6841*1 KX-TG6841 KX-TGA680 1
KX-TG6842 KX-TG6841 KX-TGA680 2
KX-TG6843 KX-TG6841 KX-TGA680 3
KX-TG6844 KX-TG6841 KX-TGA680 4
KX-TG6845 KX-TG6841 KX-TGA680 5
KX-TG6872*2 KX-TG6841 KX-TGA680 2
*1 Single handset models: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 5).
*2 A key detector (KX-TGA20) is supplied in this model. The key detector is pre-registered to
the unit. By attaching the key detector to easy-to-lose item beforehand, you can locate and
find the mislaid item. Read the installation guide for the key detector.
Accessory information
Supplied accessories
No.
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
Accessory item/
Order number Accessory quantity
AAC adaptor/PNLV226Z 1 1 1 1 1
BTelephone line cord/
PQJA10075Z
11111
CDesk stand/Wall mounting
adaptor*6/PNKL1038Z1
11111
For assistance, please visit http://www.panasonic.com/help 3
Introduction
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No.
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
Accessory item/
Order number Accessory quantity
DRechargeable batteries/
HHR-4DPA
2 4 6 8 10
EHandset cover*7/
PNYNTGA680BR
12345
FBelt clip/PNKE1268Z1 1 2 3 4 5
GCharger/PNLC1040ZB – 1 2 3 4
*1 KX-TG6841
*2 KX-TG6842/KX-TG6872
*3 KX-TG6843
*4 KX-TG6844
*5 KX-TG6845
*6 The desk stand/wall mounting adaptor comes attached to the base unit.
*7 The handset cover comes attached to the handset.
n For KX-TG6872
No. Accessory item/Order number Quantity
HKey detector/KX-TGA20 1
ICR coin cell lithium battery/CR2032 1
A B C D E
F G H I
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 65).
Accessory item Order number
Rechargeable
batteries
HHR-4DPA*1
RTo order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430
4For assistance, please visit http://www.panasonic.com/help
Introduction
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Accessory item Order number
T-adaptor KX-J66
Range extender KX-TGA405*2
Key detector KX-TGA20*3
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://www.panasonic.com/RangeExtender
*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and
attaching it to easy-to-lose item beforehand, you can locate and find the mislaid item to
which the key detector attached. Please visit our Web site:
http://www.panasonic.com/xxxxxxxx
Expanding your phone system
Optional handset feature overview
Handset (optional): KX-TGA680
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
ROptional handsets may be a different color
from that of the supplied handsets.
For assistance, please visit http://www.panasonic.com/help 5
Introduction
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For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
RUse only the power source marked on the
product.
RDo not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
RCompletely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
RRegularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
RUnplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact
the Panasonic Call Center at
1-800-211-PANA (1-800-211-7262).
RUnplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
RNever touch the plug with wet hands.
Danger of electric shock exists.
Installation
RTo prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
RDo not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
RDo not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
RUnplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
RDo not disassemble the product.
RDo not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
RConsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
RDo not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
RNever install telephone wiring during an
electrical storm.
RNever install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
RNever touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
RUse caution when installing or modifying
telephone lines.
RThe AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
RThis product is unable to make calls when:
6For assistance, please visit http://www.panasonic.com/help
Important Information
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– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
RWe recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
RDo not mix old and new batteries.
RDo not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
RExercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
RCharge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
ROnly use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
RFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
RCoverage and voice quality depends on the
local environmental conditions.
For assistance, please visit http://www.panasonic.com/help 7
Important Information
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RIf the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
RKeep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
RThe product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
RThe product should not be exposed to
direct sunlight.
RDo not place heavy objects on top of the
product.
RWhen you leave the product unused for a
long period of time, unplug the product from
the power outlet.
RThe product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
RThe maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
ROperating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
RWipe the outer surface of the product
with a soft moist cloth.
RDo not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
RThis product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
8For assistance, please visit http://www.panasonic.com/help
Important Information
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Specifications
RStandard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
RFrequency range:
1.92 GHz to 1.93 GHz
RRF transmission power:
115 mW (max.)
RPower source:
120 V AC, 60 Hz
RPower consumption:
Base unit:
Standby: Approx. 0.8 W
Maximum: Approx. 3.6 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
ROperating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
Note:
RDesign and specifications are subject to
change without notice.
RThe illustrations in these instructions may
vary slightly from the actual product.
For assistance, please visit http://www.panasonic.com/help 9
Important Information
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Setting up
Connections
n Base unit
RUse only the supplied Panasonic AC
adaptor PNLV226.
Correct Incorrect
To power outlet
Press plug firmly.
Hook “Click”
To single-line
telephone jack
(RJ11C) DSL/ADSL filter*
“Click”
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
nCharger
To power outlet
Battery installation
RUSE ONLY Ni-MH batteries AAA (R03)
size.
RDo NOT use Alkaline/Manganese/Ni-Cd
batteries.
RConfirm correct polarities ( , ).
Rechargeable Ni-MH ONLY
RWhen the date and time setting is
displayed, see page 14.
Battery charging
Charge for about 7 hours.
RWhen the batteries are fully charged,
“Fully charged” is displayed.
Confirm “Charging” is displayed.
10 For assistance, please visit http://www.panasonic.com/help
Getting Started
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Note when setting up
Note for connections
RThe AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
RThe AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Note for battery installation
RUse the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 7.
RWipe the battery ends ( , ) with a dry
cloth.
RAvoid touching the battery ends ( , )
or the unit contacts.
Note for battery charging
RIt is normal for the handset to feel warm
during charging.
RClean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use 10 hours max.*1
Not in use (standby) 8 days max.*1
*1 If Eco mode is on.
Note:
RActual battery performance depends on
usage and ambient environment.
REven after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
RThe battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
RWhen this feature is activated, is
displayed.
REco mode is turned off when the clarity
booster is activated (page 18).
For assistance, please visit http://www.panasonic.com/help 11
Getting Started
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Controls
Handset
A
B
A
B
C
H
I
J
K
G
L
A
E
F
D
Speaker
M N (TALK)
Headset jack
Dial keypad (*: TONE)
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
MOFFN
MFLASHNMCALL WAITN
MNOISE REDUCTIONN
Charge contacts
nControl type
Soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
Navigator key
–MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
–MFN : Enter the phonebook.
–MEN REDIAL: View the redial list.
–MCN CID (Caller ID): View the caller list.
Base unit
A
AB
OM
C
D
F
G
E
B
K
L
H
I
J
N
Charge contacts
12 For assistance, please visit http://www.panasonic.com/help
Getting Started
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Speaker
Display
MHOLDN
MREDIALN MPAUSEN
MFLASHN MCALL WAITN
M N (SP-PHONE: Speakerphone)
SP-PHONE indicator
MERASEN
MANSWER ON/OFFN
ANSWER ON/OFF indicator
MLOCATORN MINTERCOMN
MnN (STOP) (EXIT)
M N (PLAY)
Message indicator
Desk stand/Wall mounting adaptor
RThe adaptor is a removable
attachment for desk stand or wall
mounting use (page 51).
Microphone
Dial keypad (*: TONE)
nControl type
Soft keys
The base unit features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
Navigator key
–MDN, MCN, MN, or M N: Scroll through
various lists and items.
– VOL. (MDN or MCN): Adjust the receiver or
speaker volume while talking.
–M N/M N: Repeat/skip messages
during playback.
Belt clip
n To attach n To remove
Display
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
RWhen flashing:
The call is put on hold.
RWhen flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 11)
Noise reduction is set
(page 19).
Equalizer is set. (page 19)
ZSpeakerphone is on.
(page 16)
Ringer volume is off.
(page 17)
Silent mode is on. (page 32)
Call sharing mode is off.
(page 29)
Alarm is on. (page 31)
Handset number
Battery level
Blocked call (page 33)
For assistance, please visit http://www.panasonic.com/help 13
Getting Started
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Item Meaning
Clarity booster is on.
(page 18)
In use Answering system is being
used by another handset or the
base unit.
Line in
use
Someone is using the line.
Base unit display items
Item Meaning
Ringer volume is off.
(page 17)
Silent mode is on. (page 32)
Call sharing mode is off.
(page 29)
In use Answering system is being
used by a handset.
Line in
use
Someone is using the line.
“Greeting only” is selected
as the caller’s recording time.
In this case, the answering
system answers calls with a
greeting message and caller
messages are not recorded.
(page 46)
Initial settings
n Direct command code:
Programmable settings can be accessed by
pressing MMENUN, # and then the
corresponding code on the dial keypad
(page 26).
Example: Press MMENUN#101.
n Symbol meaning:
Example: MbN: “Off”
Press MCN or MDN to select the words in
quotations.
Date and time
Important:
RWhen you install the batteries for the first
time, the handset may prompt you to set
date and time. First press MSELECTN, then
proceed to step 2.
Handset
1MMENUN#101
2Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2013
07 15 13
3MOKN
4Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5*: Select “AM” or “PM”.
6MSAVEN a MOFFN
Note:
RWhen English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.
RThe date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Display language
You can select either “English” or
“Español” as the display language. The
default setting is “English”.
Handset / Base unit
1MMENUN#110
2MbN: Select the desired setting. a
MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
14 For assistance, please visit http://www.panasonic.com/help
Getting Started
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Voice guidance language
You can select either “English” or
“Español” as the voice guidance language
of the answering system. The default setting is
“English”.
Handset
1MMENUN#112
2MbN: Select the desired setting.
3MSAVEN a MOFFN
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
Handset
1MMENUN#120
2MbN: Select the desired setting.
3MSAVEN a MOFFN
For assistance, please visit http://www.panasonic.com/help 15
Getting Started
TG68xx(en)_1003_ver002.pdf 15 2012/10/03 17:08:29
Making calls
Using the handset
1Lift the handset and dial the phone
number.
RTo correct a digit, press MCLEARN.
2Press M N or MCALLN.
3When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Using the speakerphone
1Dial the phone number and press MZN.
RSpeak alternately with the other party.
2When you finish talking, press MOFFN.
Note:
RFor best performance, use the
speakerphone in a quiet environment.
RTo switch back to the receiver, press MZN/
MN.
Making a call using the redial list
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1MEN REDIAL
2MbN: Select the desired phone number.
3MN
Storing a number to the phonebook
1MEN REDIAL
2MbN: Select the desired phone number.
a MSAVEN
3To store the name, continue from step 3,
“Editing entries”, page 23.
Erasing a number in the redial list
1MEN REDIAL
2MbN: Select the desired phone number.
a MERASEN
3MbN: “Yes” a MSELECTN
4MOFFN
Using the base unit
1Dial the phone number.
RTo correct a digit, press MCLEARN.
2MZN
3When the other party answers, speak into
the microphone.
RSpeak alternately with the other party.
4When you finish talking, press MZN.
Note:
RFor best performance, use the
speakerphone in a quiet environment.
RWhile on a call, you can switch from the
base unit to the handset:
– Press MN on the handset, then press
MZN on the base unit with the call
sharing mode on (page 29).
– If the handset is on the base unit, simply
lift it.
Making a call using the redial list
The last 10 phone numbers dialed are stored
in the redial list (each 48 digits max.).
1MREDIALN
2MbN: Select the desired phone number.
3MZN
Erasing a number in the redial list
1MREDIALN
2MbN: Select the desired phone number.
a MERASEN
3MbN: “Yes” a MSELECTN
4MEXITN
Adjusting the receiver or speaker
volume
Handset / Base unit
Press MDN or MCN repeatedly while talking.
16 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
TG68xx(en)_1003_ver002.pdf 16 2012/10/03 17:08:30
Pause (for PBX/long distance
service users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 24).
Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:
Handset
19 a MDN (Pause)
2Dial the phone number. a MN
Base unit
19 a MPAUSEN
2Dial the phone number. a MZN
Note for handset and base unit:
RA 3.5 second pause is inserted each time
you press MDN (Pause) on the handset or
MPAUSEN on the base unit.
Answering calls
Using the handset
1Lift the handset and press MN or M N
when the unit rings.
RYou can also answer the call by
pressing any dial key from 0 to 9,
*, or #. (Any key answer feature)
2When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to press MN. To turn this feature
on, see page 29.
Using the base unit
When a call is being received, the SP-PHONE
indicator flashes rapidly.
1Press MZN when the unit rings.
2Speak into the microphone.
3When you finish talking, press MZN.
Adjusting the ringer volume
Handset / Base unit
nWhile the unit is ringing for an incoming
call
Press MDN or MCN repeatedly to select the
desired volume.
Base unit: To turn the ringer off, press and
hold MCN until the unit beeps.
nProgramming the volume beforehand:
1MMENUN#160
2MbN: Select the desired volume. a
MSAVEN
3Proceed with the operation for your
unit.
Handset: MOFFN
Base unit: MEXITN
Temporary ringer off
Handset
While the unit is ringing for a call, you can turn
the ringer off temporarily by pressing MN.
Useful features during a
call
Hold
This feature allows you to put an outside call
on hold.
Handset
1Press MMENUN during an outside call.
2MbN: “Hold” a MSELECTN
For assistance, please visit http://www.panasonic.com/help 17
Making/Answering Calls
TG68xx(en)_1003_ver002.pdf 17 2012/10/03 17:08:30
3To release hold, press M N.
RAnother handset user can take the call
by pressing MN.
RThe base unit user can take the call by
pressing MZN.
Base unit
1Press MHOLDN during an outside call.
2To release hold, press MZN.
RA handset user can take the call by
pressing MN.
Note for handset and base unit:
RIf a call is kept on hold for more than 9
minutes, an alarm tone starts to sound.
After 1 additional minute on hold, the call is
disconnected.
RIf another phone is connected to the same
line, you can also take the call by lifting its
handset.
RWhile an outside call is on hold, the
SP-PHONE indicator on the base unit
flashes.
Mute
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
Handset / Base unit
1Press MMUTEN during conversation.
R MMUTEN flashes.
2To return to the conversation, press
MMUTEN again.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Flash
Handset / Base unit
MFLASHN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
RTo change the flash time, see page 29.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed on the
handset or base unit that is in use after you
hear the call waiting tone.
Handset / Base unit
1Press MCALL WAITN to answer the 2nd
call.
2To switch between calls, press MCALL
WAITN.
Note:
RPlease contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing mode
to tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
Handset / Base unit
Press * (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
RWhen this feature is turned on, is
displayed.
18 For assistance, please visit http://www.panasonic.com/help
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Handset noise reduction
This feature allows you to hear the voice of
the person you are talking to clearly, by
reducing surrounding noise.
Press MNOISE REDUCTIONN while talking.
RWhen this feature is turned on, is
displayed while talking.
RThis feature is not available using the
speakerphone.
RWhen both “Equalizer” setting and noise
reduction are activated, is shown on
the display.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1Press MMENUN while talking.
2MbN: “Equalizer” a MSELECTN
3MbN: Select the desired setting.
4Press MOKN to exit.
Note:
RWhen this feature is activated, is
displayed while talking.
RDepending on the condition and quality of
your telephone line, this feature may
emphasize existing line noise. If it becomes
difficult to hear, turn this feature off.
RThis feature is not available while using the
speakerphone.
Call share
You can join an existing outside call.
Handset
To join the conversation, press MN when
the other unit is on an outside call.
Base unit
To join the conversation, press MZN when the
handset is on an outside call.
Note for handset and base unit:
RA maximum of 4 parties (including 1 outside
party) can join a conversation using 3
extensions. (4-way conference)
RTo prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 29).
Power back-up operation
When a power failure occurs, the charged
handset temporarily supplies power to the
base unit (power back-up mode). This allows
you to make and receive calls using a handset
during a power failure. The base unit will not
perform any other functions. However, some
functions such as Caller ID and shared
phonebook are available only when using a
handset other than the handset supplying
power to the base unit. You can program
“Power failure” and the default setting is
“Auto” (page 29).
Important:
RIf a handset is not placed on the base unit
when a power failure occurs, “Base no
power Press OFF” is displayed. After
pressing MOFFN on the handset, place it on
the base unit to start power back-up mode.
RPower back-up mode will not work if the
battery level of the power supplying
handset is or .
RDo not lift the power supplying handset
from the base unit during power back-up
mode.
RDo not touch the handset’s charge contacts
during power back-up mode.
RIf the battery level is low, the unit will not
work sufficiently during power back-up
mode. In addition, in case handset battery
power runs out, we recommend connecting
a corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
Panasonic T-adaptor (page 5).
For assistance, please visit http://www.panasonic.com/help 19
Making/Answering Calls
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Panasonic Ni-MH battery
performance (supplied batteries)
during power back-up mode
When the batteries are fully charged,
operating time of the handset in power
back-up mode varies depending on usage.
– Continuous use of the handset in power
back-up mode: 1.5 hours max.
– Continuous use of the handset other than a
handset in power back-up mode: 2 hours
max.
– Not in use in power back-up mode: 2 hours
max.
Note:
RActual battery performance depends on
usage and ambient environment.
Making calls during a power
failure
nWhen only 1 handset is registered:
1Lift the handset and dial the phone
number.
2Within 1 minute, place the handset on
the base unit.
RWait until speakerphone is turned
on automatically and the call is
made.
3When the other party answers the call,
keep the handset on the base unit and
talk using the speakerphone.
4When you finish talking, press MOFFN.
Note:
RIn step 2, if you do not place the handset on
the base unit within 1 minute, the power
back-up mode turns off. In this case, press
MOFFN on the handset and dial the phone
number. Then try again from step 2.
nWhen 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying the power, and use
another handset for making calls. For the
operation, please see “Making calls”,
page 16.
Note:
RDuring a call with the handset placed on the
base unit (power back-up mode), the call
may be disconnected if you touch the
handset. In such case, try to call back.
RThe range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
Making a call using the redial list
nWhen only 1 handset is registered:
1Lift the handset.
2MEN REDIAL
3MbN: Select the desired phone number.
4Within 1 minute, place the handset on
the base unit.
RWait until speakerphone is turned
on automatically and the call is
made.
nWhen 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying the power, and use
another handset for making calls.
For the operation, please see “Making a
call using the redial list”, page 16.
Making a call using the shared
phonebook
Only when 2 or more handsets are
registered to the base unit, you can use the
shared phonebook feature during a power
failure.
You should leave one handset on the base
unit for supplying the power, and use another
handset for making calls.
For the operation, please see “Finding and
calling from a phonebook entry”, page 23.
Answering calls during a power
failure
nWhen only 1 handset is registered:
1When the unit rings, keep the handset
on the base unit and press MN or
MZN.
RSpeakerphone is turned on.
2When you finish talking, press MOFFN.
20 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
TG68xx(en)_1003_ver002.pdf 20 2012/10/03 17:08:30
nWhen 2 or more handsets are registered:
When the unit rings, use a handset which is
not supplying power to the base unit. For
the operation, please see “Answering calls”,
page 17.
RDo not use or lift the handset which is
placed on the base unit during power
back-up mode.
Note:
RDuring a call with the handset placed on the
base unit (power back-up mode), the call
may be disconnected if you touch the
handset. In such case, try to call back.
RThe range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
For assistance, please visit http://www.panasonic.com/help 21
Making/Answering Calls
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Shared phonebook
The shared phonebook allows you to make
calls without having to dial manually. The base
unit and any handset registered to the base
unit can use the shared phonebook. You can
add 100 names and phone numbers to the
shared phonebook, and assign each
phonebook entry to the desired group.
Important:
ROnly 1 person can access the shared
phonebook at a time.
RCaller ID subscribers can use group ringer
tone features (page 37).
Adding entries
Handset
1MFN a MMENUN
2MbN: “Add new entry” a MSELECTN
3Enter the party’s name (16 characters
max.). a MOKN
4Enter the party’s phone number (24 digits
max.). a MOKN
5MbN: Select the desired group. a
MSELECTN 2 times
RTo add other entries, repeat from step
3.
6MOFFN
Character table for entering names
While entering characters, you can switch
between uppercase and lowercase by
pressing * (A®a).
Key Character
1& ’ ( ) H,
– . / 1
2A B C 2
a b c 2
3D E F 3
d e f 3
Key Character
4G H I 4
g h i 4
5J K L 5
j k l 5
6M N O 6
m n o 6
7P Q R S 7
p q r s 7
8T U V 8
t u v 8
9W X Y Z 9
w x y z 9
00
##
RTo enter another character that is located
on the same dial key, first press MEN to
move the cursor to the next space.
RIf you do not press any dial key within 5
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
R in the above table represents a single
space.
Erasing the character or number
Press MFN or MEN. a MCLEARN
RPress and hold MCLEARN to erase all
characters or numbers.
Groups
Groups can help you find entries in the
phonebook quickly and easily. When adding
an entry to the phonebook, you can assign it
to one of 9 groups. You can change the
names of groups assigned for phonebook
entries (“Friends”, “Family”, etc.) and then
search for phonebook entries by group. The
group ringer tone feature is available for Caller
ID subscribers (page 37).
22 For assistance, please visit http://www.panasonic.com/help
Shared Phonebook
TG68xx(en)_1003_ver002.pdf 22 2012/10/03 17:08:30
Changing group names
The default group name is “Group 1” to
“Group 9”.
Handset
1MFN a MMENUN
2MbN: “Group” a MSELECTN
3MbN: Select the desired group. a
MSELECTN
4MbN: “Group name” a MSELECTN
5Edit the name (10 characters max.;
page 22). a MSAVEN
6MOFFN
Finding and calling from a
phonebook entry
Scrolling through all entries
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN
Base unit: M N
2MbN: Select the desired entry.
3Proceed with the operation for your unit.
Handset: MN
Base unit: MZN
Searching by first character
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN
Base unit: M N
2Press the dial key (0 – 9 or #) which
contains the character you are searching
for (page 22).
RPress the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial key.
RIf there is no entry corresponding to
the character you selected, the next
entry is displayed.
3MbN: Scroll through the phonebook if
necessary.
4Proceed with the operation for your unit.
Handset: MN
Base unit: MZN
Searching by group
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MFN
Base unit: M N
2MGROUPN
3MbN: Select the group you want to search.
a MSELECTN
RIf you select “All groups”, the unit
ends the group search.
4MbN: Select the desired entry.
5Proceed with the operation for your unit.
Handset: MN
Base unit: MZN
Editing entries
Handset
1Find the desired entry (page 23).
2MMENUN a MbN: “Edit” a MSELECTN
3Edit the name if necessary (16 characters
max.; page 22). a MOKN
4Edit the phone number if necessary (24
digits max.). a MOKN
5MbN: Select the desired group (page 22).
a MSELECTN 2 times
6MOFFN
Erasing entries
Erasing an entry
Handset
1Find the desired entry (page 23).
2MMENUN a MbN: “Erase” a MSELECTN
3MbN: “Yes” a MSELECTN
For assistance, please visit http://www.panasonic.com/help 23
Shared Phonebook
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4MOFFN
Base unit
1Find the desired entry (page 23).
2MERASEN a MbN: “Yes” a MSELECTN
3MEXITN
Erasing all entries
Handset
1MFN a MMENUN
2MbN: “Erase all” a MSELECTN
3MbN: “Yes” a MSELECTN
4MbN: “Yes” a MSELECTN
5MOFFN
Base unit
1MN a MERASEN
2MbN: “Yes” a MSELECTN
3MbN: “Yes” a MSELECTN
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
Handset / Base unit
1Proceed with the operation for your unit.
During an outside call:
Handset: MMENUN a MbN:
“Phonebook” a MSELECTN
Base unit: MN
2MbN: Select the desired entry.
3Press MCALLN to dial the number.
Note:
RWhen storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 17).
RIf you have rotary/pulse service, you need
to press * (TONE) before pressing
MMENUN on the handset or MN on the
base unit in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 22).
24 For assistance, please visit http://www.panasonic.com/help
Shared Phonebook
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Speed dial
You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.
Adding phone numbers to speed
dial keys
nBy entering phone numbers:
1MMENUN#261
2MbN: Select the desired speed dial key
(1 to 9).
3MADDN a MbN: “Manual” a
MSELECTN
4Enter the party’s name (16 characters
max.). a MOKN
5Enter the party’s phone number (24
digits max.). a MOKN
6MSELECTN a MOFFN
nFrom the shared phonebook:
1MMENUN#261
2MbN: Select the desired speed dial key.
3MADDN a MbN: “Phonebook” a
MSELECTN
4MbN: Select the desired entry.
5MSAVEN a MOFFN
Editing an entry
1MMENUN#261
2MbN: Select the desired speed dial key (1
to 9). a MMENUN
3MbN: “Edit” a MSELECTN
4Edit the name if necessary (16 characters
max.; page 22). a MOKN
5Edit the phone number if necessary (24
digits max.). a MOKN
6MSELECTN a MOFFN
Erasing an entry
1MMENUN#261
2MbN: Select the desired speed dial key (1
to 9). a MMENUN
3MbN: “Erase” a MSELECTN
4MbN: “Yes” a MSELECTN
5MOFFN
Viewing speed dial key
assignments
You can see the speed dial key assignments
on the handset display.
Press and hold the desired speed dial key (1
to 9).
Making a call using a speed dial
key
1Press and hold the desired speed dial key
(1 to 9).
2MN
For assistance, please visit http://www.panasonic.com/help 25
Speed Dial
TG68xx(en)_1003_ver002.pdf 25 2012/10/03 17:08:30
Programmable settings
You can customize the unit by programming the following features.
To access the features, there are 2 methods.
Handset / Base unit
nScrolling through the display menus
1MMENUN
2Proceed with the operation for your unit.
Handset: Press MCN or MDN to select the desired main menu. a MSELECTN
Base unit: Press MCN, MDN to select the desired main menu. a MSELECTN
3Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4Press MCN or MDN to select the desired setting. a MSAVEN
RThis step may vary depending on the feature being programmed.
RTo exit the operation, press MOFFN on the handset or MEXITN on the base unit.
nUsing the direct command code
1MMENUN a Enter the desired code.
Example: Press MMENUN#110.
2Select the desired setting. a MSAVEN
RThis step may vary depending on the feature being programmed.
RTo exit the operation, press MOFFN on the handset or MEXITN on the base unit.
Note:
RIn the following table, < > indicates the default settings.
RIn the following table, indicates the reference page number.
RDisplay menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
n Handset
Main menu: “Phonebook”
Operation Code
Viewing the phonebook entry. #280 22
Main menu: “Caller list”
Operation Code
Viewing the caller list. #213 37
Main menu: “Answering device”
Sub-menu 1 Sub-menu 2 Settings Code
Play new msg.
(msg.: message)
– – #323 42
Play all msg. – – #324 42
26 For assistance, please visit http://www.panasonic.com/help
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Erase all msg.*1 – – #325 42
Greeting Record greeting*1 –#302 41
Check greeting –#303 41
Pre-recorded*1
(Reset to pre-recorded
greeting)
–#304 41
New message alert Outgoing call
–On/Off
1: On 0: <Off>#338 43
Outgoing call
–Notification to
–
Outgoing call
–Remote code
1: <Inactivate>
0: Activate
Base unit beep 1: On 0: <Off>#339 42
Settings Ring count*1 2–7: 2-7 rings
<4 rings>
0: Toll saver
#211 45
Recording time*1 1: 1 min
3: <3 min>
0: Greeting
only*2
#305 46
Remote code*1 <111>#306 44
Screen call 1: <On> 0: Off #310 40
Answer on*1 – – #327 40
Answer off*1 – – #328 40
Main menu: “V.M. access” (V.M.: Voice mail)
Operation Code
Listening to voice mail messages. #330 48
Main menu: “Intercom”
Operation Code
Paging the desired unit. #274 49
Main menu: “Set date & time”
Sub-menu 1 Sub-menu 2 Settings Code
Date and time*1 – – #101 14
Alarm –1: Once
2: Daily
0: <Off>
#720 31
For assistance, please visit http://www.panasonic.com/help 27
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Time adjustment*1, *3 –1:
<Caller ID auto>
0: Manual
#226 –
Main menu: “Initial setting”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting Ringer volume 0–6: Off–6 <6> #160 17
Ringer tone*4, *5, *6 <Tone 1>#161 –
Silent mode
–On/Off
1: On 0: <Off>#238 32
Silent mode
–Start/End
<11:00 PM/06:00
AM>
#237 32
Set date & time Date and time*1 –#101 14
Alarm 1: Once
2: Daily
0: <Off>
#720 31
Time adjustment*1, *3 1:
<Caller ID auto>
0: Manual
#226 –
Talking Caller ID Handset 1: <On> 0: Off #162 36
Base unit*1 1: On 0: <Off>#G162
Handset name – – #104 32
Key detector
setting*11
–Detector1 (Add
new device)
Change name Detector1 #6561 –
Registration –#6571 –
Deregistration –#6581 –
Call block*1 – – #217 32
First ring*1, *2 1: <On> 0: Off #173 34
Block w/o num*1, *2
(Block calls without phone
number)
1: On 0: <Off>#240 33
Speed dial – – #261 25
Voice mail Store VM access#*1
(VM: Voice mail)
–#331 47
VM tone detect*1 1: <On> 0: Off #332 47
LCD contrast
(Display contrast)
–1–6: Level 1–6 <3> #145 –
Key tone*7 –1: <On> 0: Off #165 –
28 For assistance, please visit http://www.panasonic.com/help
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Caller ID edit
(Caller ID number auto
edit)
–1: <On> 0: Off #214 38
Auto talk*8 –1: On 0: <Off>#200 17
Set tel line Set dial mode*1 1: Pulse
2: <Tone>
#120 15
Set flash time*1, *9 0: 900 ms
1: <700 ms>
2: 600 ms
3: 400 ms
4: 300 ms
5: 250 ms
G: 200 ms
#: 160 ms
6: 110 ms
7: 100 ms
8: 90 ms
9: 80 ms
#121 18
Set line mode*1, *10 1: A 2: <B>#122 –
Call sharing*1 –1: <On> 0: Off #194 19
Registration Register handset –#130 34
Deregistration*2 –#131 34
Power failure –1: <Auto> 0: Off #152 19
Change language Display 1: <English>
2: Español
#110 14
Voice prompt*1 1: <English>
2: Español
#112 15
Main menu: “Customer support”
Operation Code
Displaying customer support Web address. #680 –
Main menu: “Key detector”*11
Sub-menu 1 Sub-menu 2 Settings Code
Search – – #655 –
Battery check – –
For assistance, please visit http://www.panasonic.com/help 29
Programming
TG68xx(en)_1003_ver002.pdf 29 2012/10/03 17:08:30
n Base unit
Main menu: “Phonebook”
Operation Code
Viewing the phonebook entry. #280 23
Main menu: “Caller list”
Operation Code
Viewing the caller list. #213 37
Main menu: “Answering device”
Sub-menu 1 Sub-menu 2 Settings Code
Screen call – <On> Off #310 40
Main menu: “Initial setting”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting Ringer volume Off–6 <1> #160 17
Silent mode
–On/Off
On <Off>#238 32
Silent mode
–Start/End
<11:00 PM/06:
00 AM>
#237 32
Talking CID –On <Off>#162 36
Call block*1 – – #217 32
First ring*1, *2 <On> Off #173 34
Block w/o num*1, *2
(Block calls without phone
number)
On <Off>#240 33
LCD contrast
(Display contrast)
– Level 1–6 <3> #145 –
Caller ID edit
(Caller ID number auto
edit)
– <On> Off #214 38
Change language
(Display)
– <English>
Español
#110 14
Main menu: “Cust. Support”
Operation Code
Displaying customer support Web address. #680 –
*1 If you program these settings using one of the units, you do not need to program the same
item using another unit.
30 For assistance, please visit http://www.panasonic.com/help
Programming
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*2 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*3 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
6). If you select a melody, you cannot distinguish lines by their ringers.
*5 If you select one of the melody ringer tones, the ringer tone continues to play for several
seconds even if the caller has already hung up. You may either hear a dial tone or no one on
the line when you answer the call.
*6 The preset melodies in this product are used with permission of © 2009 Copyrights Vision
Inc.
*7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any
keys, including confirmation tones and error tones.
*8 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*9 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.
*10 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.
*11 This setting is available when you have the key detector (KX-TGA20). Read the installation
guide for the key detector.
Special programming
Alarm
An alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
Important:
RSet the date and time beforehand
(page 14).
Handset
1MMENUN#720
2MbN: Select the desired alarm option. a
MSELECTN
“Off”Turns alarm off. Go to step 7.
“Once”An alarm sounds once at the
set time.
“Daily”An alarm sounds daily at the
set time. Go to step 4.
3Enter the desired month and date. a
MOKN
4Set the desired time.
5*: Select “AM” or “PM”. a MOKN
6MbN: Select the desired alarm tone. a
MSELECTN
RWe recommend selecting a different
ringer tone from the one used for
outside calls.
7MSELECTN a MOFFN
RWhen the alarm is set, is displayed.
For assistance, please visit http://www.panasonic.com/help 31
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Note:
RTo stop the alarm, press MOFFN or place
the handset on the base unit or charger.
RWhen the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Silent mode
Silent mode allows you to select a period of
time during which the handset and/or base
unit will not ring for outside calls. This feature
is useful for time periods when you do not
want to be disturbed, for example, while
sleeping. Silent mode can be set for each unit.
Important:
RSet the date and time beforehand
(page 14).
RIf you have set the alarm, the alarm sounds
even if the silent mode is turned on.
Turning silent mode on/off
Handset
1MMENUN#238
2MbN: Select the desired setting. a
MSAVEN
RIf you select “Off”, press MOFFN to
exit.
3Enter the desired hour and minute you
wish to start this feature.
4*: Select “AM” or “PM”. a MOKN
5Enter the desired hour and minute you
wish to end this feature.
6*: Select “AM” or “PM”.
7MSAVEN a MOFFN
RWhen the silent mode is set, is
displayed.
Base unit
1MMENUN#238
2MbN: Select the desired setting. a
MSAVEN
RIf you select “Off”, press MEXITN to
exit.
3Enter the desired hour and minute you
wish to start this feature.
4MAM/PMN: Select “AM” or “PM”. a MOKN
5Enter the desired hour and minute you
wish to end this feature.
6MAM/PMN: Select “AM” or “PM”.
7MSAVEN a MEXITN
RWhen the silent mode is set, is
displayed.
Changing the start and end time
Handset / Base unit
1MMENUN#237
2Continue from step 3 for handset or step
3 for base unit, “Turning silent mode on/
off”, page 32.
Changing the handset name
Each handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed.
Handset
1MMENUN#104
2Enter the desired name (max. 10
characters; see the character table,
page 22).
RIf not required, go to step 3.
3MSAVEN
4MbN: Select the desired setting. a
MSELECTN 2 times
5MOFFN
Call block (Caller ID subscribers
only)
This feature allows the unit to reject calls when:
– the unit receives a call from a phone
number stored in the call block list as
32 For assistance, please visit http://www.panasonic.com/help
Programming
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unwanted (“Storing unwanted callers”,
page 33).
– the unit receives a call without phone
number (“Blocking incoming calls without
phone number”, page 33).
When a call is received, the unit rings for a
short time (This is called first ring; page 34)
while the caller is being identified. If the phone
number matches an entry in the call block list,
the unit emits no sounds to the caller, and
then disconnects the call.
Important:
RWhen the unit receives a call from a
number that is stored in the call block list or
a call without a recognized phone number,
the call is logged in the caller list
(page 37) with after the call is
disconnected.
Storing unwanted callers
You can store up to 250 phone numbers in the
call block list.
Important:
RWe recommend storing 10 digits (including
an area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
n From the caller list:
Handset
1MCN CID
2MbN: Select the entry to be blocked.
RTo edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
format. And then, press MSAVEN. Go to
step 5.
3MMENUN
4MbN: “Save CID” a MSELECTN
5MbN: “Call block” a MSELECTN
6MbN: “Yes” a MSELECTN
7Edit the phone number if necessary (24
digits max.).
8MSAVEN a MOFFN
Base unit
1MCIDN
2MbN: Select the entry to be blocked.
RTo edit the number, press MEDITN
repeatedly until the phone number is
shown in the 10-digit format.
3MSAVEN
4MbN: “Call block” a MSELECTN
5MbN: “Yes” a MSELECTN
6Edit the phone number if necessary (24
digits max.).
7MSAVEN a MEXITN
n By entering phone numbers:
Handset
1MMENUN#217 a MADDN
2MMENUN a MbN: “Add” a MSELECTN
3Enter the phone number (24 digits max.).
RTo erase a digit, press MCLEARN.
4MSAVEN a MOFFN
Base unit
1MMENUN#217 a MADDN
2Enter the phone number (24 digits max.).
RTo erase a digit, press MCLEARN.
3MSAVEN a MEXITN
Blocking incoming calls without
phone number
You can reject a call when no phone number
is provided, such as a call just showing “Out
of area”.
Handset / Base unit
1MMENUN#240
2MbN: Select the desired setting. a
MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
For assistance, please visit http://www.panasonic.com/help 33
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Setting the first ring from call block
Handset / Base unit
If you want not to emit the first ring when a
reject call is received, you can turn the first
ring setting to “Off”.
1MMENUN#173
2MbN: Select the desired setting. a
MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Viewing/editing/erasing call block
numbers
Handset
1MMENUN#217
2MbN: Select the desired entry.
RTo exit, press MOFFN.
3To edit a number:
MEDITN a Edit the phone number. a
MSAVEN a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
Base unit
1MMENUN#217
2MbN: Select the desired entry.
RTo exit, press MEXITN.
3To edit a number:
MEDITN a Edit the phone number. a
MSAVEN a MEXITN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN
a MEXITN
Note for handset and base unit:
RWhen editing, press the desired dial key to
add, MCLEARN to erase.
RWhen viewing, “Block w/o num” is
displayed if the blocking incoming calls
without phone number feature is turned on.
To turn the feature off: MERASEN a MCN
a MSAVEN a MOFFN (Handset) or MEXITN
(Base unit)
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
RSee page 5 for information on the available
model.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1Handset:
MMENUN#130
2Base unit:
Press and hold MLOCATORN for about 5
seconds until the registration tone sounds.
RIf all registered handsets start ringing,
press MLOCATORN again to stop, then
repeat this step.
RThe next step must be completed
within 90 seconds.
3Handset:
Press MOKN, then wait until a long beep
sounds.
Note:
RWhile registering, “Base in
registering” is displayed on all
registered handsets.
RWhen you purchase an additional handset,
refer to the additional handset’s installation
manual for registration.
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
34 For assistance, please visit http://www.panasonic.com/help
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1MMENUN#131
RAll handsets registered to the base unit
are displayed.
2MbN: Select the handset you want to
cancel. a MSELECTN
3MbN: “Yes” a MSELECTN
4MOFFN
For assistance, please visit http://www.panasonic.com/help 35
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Using Caller ID service
Important:
RThis unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller ID features
Handset / Base unit
When an outside call is being received, the
callers information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
RIf the unit cannot receive caller information,
the following is displayed:
–“Out of area”: The caller dials from
an area which does not provide a Caller
ID service.
–“Private caller”*1 / “Private”*2:
The caller requests not to send caller
information.
–“Long distance”*1 / “Long
dist.”*2: The caller makes a long
distance call.
RIf the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
*1 Handset
*2 Base unit
Missed calls
Handset / Base unit
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed
call”.
Note:
REven when there are unviewed missed
calls, “Missed call” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit
or charger.
– Pressing MOFFN on a handset.
– Pressing MEXITN on the base unit.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Talking Caller ID
Handset / Base unit
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your
service provider/telephone company.
– turn this feature on (page 28).
When caller information is received, the
handsets and base unit announce the caller’s
name or phone number received from your
service provider/telephone company following
every ring.
The unit announces in English only.
RName pronunciation may vary. This feature
may not pronounce all names correctly.
RCaller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long, the unit may not be able
to display or announce the entire name.
RThe announcement is heard at the same
level as the ringer volume (page 17, 28, 30).
RIf you turn on the answering system and set
the number of rings “2 rings” (page
45), the unit does not announce the caller
information. If “Toll saver” is selected
and there is a new message, the unit does
not announce the caller information.
RWhen you receive a call while on the
phone, the 2nd caller’s name is not
announced even if you subscribe to both
Caller ID and Call Waiting with Caller ID
services.
Phonebook name announcement
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
36 For assistance, please visit http://www.panasonic.com/help
Caller ID Service
TG68xx(en)_1003_ver002.pdf 36 2012/10/03 17:08:31
Ringer ID
This feature can help you identify who is
calling by using different ringer tones for
different groups of callers. When adding an
entry to the phonebook, you can assign it to
the desired group (page 22). When a call is
received from a caller assigned to a group, the
ringer you selected for that group rings after
caller information is displayed. If you select
“Current ringer” (default), the unit uses
the ringer tone you selected on page 28 when
calls from this group are received.
Handset
1MFN a MMENUN
2MbN: “Group” a MSELECTN
3MbN: Select the desired group. a
MSELECTN
4MbN: Select the current setting of the
ringer ID. a MSELECTN
5MbN: Select the desired ringer tone. a
MSAVEN
6MOFFN
Caller list
Important:
ROnly 1 person can access the caller list at a
time.
RMake sure the unit’s date and time setting
is correct (page 14).
Viewing the caller list and calling
back
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MCN CID
Base unit: MCIDN
2Press MCN to search from the most recent
call, or MDN to search from the oldest call.
3Proceed with the operation for your unit.
Handset:
– To call back, press MN.
– To exit, press MOFFN.
Base unit:
– To call back, press MZN.
– To exit, press MEXITN.
Note:
RIf the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another unit.
RIn step 2, if is displayed, not all of the
information is shown. To see the remaining
information:
Handset:
Press MEN.
To return to the previous screen, press MFN.
Base unit:
Press MN.
To return to the previous screen, press
M N.
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
Handset
1MCN CID
2MMENUN a MbN: “Edit” a MSELECTN
3MbN: Select the desired entry.
4Press MEDITN repeatedly until the phone
number is shown in the desired format.
A
B
C
Local phone number
Example: 321-5555
Area code – Local phone number
Example: 555-321-5555
1 – Area code – Local phone number
Example: 1-555-321-5555
5M N
Base unit
1MCIDN
2MbN: Select the desired entry.
For assistance, please visit http://www.panasonic.com/help 37
Caller ID Service
TG68xx(en)_1003_ver002.pdf 37 2012/10/03 17:08:31
3Press MEDITN repeatedly until the phone
number is shown in the desired format.
A
B
C
Local phone number
Example: 321-5555
Area code – Local phone number
Example: 555-321-5555
1 – Area code – Local phone number
Example: 1-555-321-5555
4MZN
Caller ID number auto edit feature
Handset / Base unit
Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 29). The default setting is “On”.
Note:
RPhone numbers from the 4 most recently
edited area codes are automatically edited.
Erasing selected caller
information
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MCN CID
Base unit: MCIDN
2MbN: Select the desired entry.
3MERASEN a MbN: “Yes” a MSELECTN
4Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Erasing all caller information
Handset / Base unit
1Proceed with the operation for your unit.
Handset: MCN CID
Base unit: MCIDN
2MERASEN a MbN: “Yes” a MSELECTN
3Handset: MOFFN
Storing caller information to the
phonebook
Handset
1MCN CID
2MbN: Select the desired entry.
RTo edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
format. And then, press MSAVEN. Go to
step 5.
3MMENUN
4MbN: “Save CID” a MSELECTN
5MbN: “Phonebook” a MSELECTN
6Continue from step 3, “Editing entries”,
page 23.
Base unit
1MCIDN
38 For assistance, please visit http://www.panasonic.com/help
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TG68xx(en)_1003_ver002.pdf 38 2012/10/03 17:08:31
2MbN: Select the desired entry.
RTo edit the number, press MEDITN
repeatedly until the phone number is
shown in the desired format.
3MSAVEN
4MbN: “Call block” a MSELECTN
5MbN: “Yes” a MSELECTN
Note:
RIf you stored caller information to the
phonebook using the base unit, the entry is
automatically assigned to group 1.
For assistance, please visit http://www.panasonic.com/help 39
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Answering system
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the recording
time setting (page 46).
Important:
ROnly 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
RWhen callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 14).
Memory capacity (including your
greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Note:
RWhen message memory becomes full:
–“Messages full” is shown on the
handset and base unit display.
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1To turn on:
MMENUN#327
To turn off:
MMENUN#328
2MOFFN
Note for base unit and handset:
RWhen the answering system is turned on,
the ANSWER ON/OFF indicator on the
base unit lights up.
Call screening
Handset / Base unit
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
To adjust the speaker volume, press MDN or
MCN repeatedly.
You can answer the call by pressing MN on
the handset or MZN on the base unit.
Call screening can be set for each unit. The
default setting is “On”.
1MMENUN#310
2MbN: Select the desired setting. a
MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
40 For assistance, please visit http://www.panasonic.com/help
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Recording your greeting message
Handset
1MMENUN#302
2MbN: “Yes” a MSELECTN
3After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4Press MSTOPN to stop recording.
5MOFFN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 46)
is set to “Greeting only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
Handset
1MMENUN#304
2MYESN a MOFFN
Playing back the greeting
message
Handset
1MMENUN#303
2To exit, press MOFFN.
Listening to messages
using the base unit
When new messages have been recorded,
MN on the base unit flashes.
Press MN (PLAY).
RIf new messages have been recorded, the
base unit plays back new messages.
RIf there are no new messages, the base
unit plays back all messages.
Operating the answering system
during playback
Key Operation
MDN or MCNAdjust the speaker
volume
M N Repeat message*1
M N Skip message
MPAUSENPause message
To resume playback,
press MN.
MnN (STOP) Stop playback
MERASENErase currently playing
message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Calling back (Caller ID
subscribers only)
If caller information was received for the call,
you can call the caller back while listening to a
message.
Press MZN during playback.
RTo edit the number before calling back,
press MEDITN repeatedly until the phone
number is shown in the desired format
(page 37).
Erasing all messages
Press MERASEN 2 times while the unit is not in
use.
For assistance, please visit http://www.panasonic.com/help 41
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Listening to messages
using the handset
When new messages have been recorded,
“New message” is displayed.
1To listen to new messages:
MPLAYN*1
or
MMENUN#323
To listen to all messages:
MMENUN#324
2When finished, press MOFFN.
*1 If there are no new messages in the
answering system, MPLAYN is not
displayed.
Note:
RTo switch to the receiver, press MN.
Operating the answering system
MMENUN a MbN: “Answering device” a
MSELECTN
Key Operation
MDN or MCNAdjust the receiver/speaker
volume (during playback)
1 or MFNRepeat message (during
playback)*1
2 or MENSkip message (during
playback)
3Enter the “Settings” menu
4Play new messages
5Play all messages
6Play greeting message
76 Record greeting message
8Turn answering system on
MPAUSENPause message*2
9 or
MSTOPN
Stop recording
Stop playback
0Turn answering system off
*4*3 Erase currently playing
message
Key Operation
*5 Erase all messages
*6 Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
MbN: “Playback” a MSELECTN
*3 You can also erase as follows:
MPAUSEN a MbN: “Erase” a
MSELECTN a MbN: “Yes” a MSELECTN
Calling back (Caller ID
subscribers only)
If caller information is received for the call, you
can call the caller back while listening to a
message.
1Press MPAUSEN during playback.
2MbN: “Call back” a MSELECTN
Editing the number before calling back
1Press MPAUSEN during playback.
2MbN: “Edit & Call” a MSELECTN
3Press MEDITN repeatedly until the phone
number is shown in the desired format
(page 37). a MN
Erasing all messages
1MMENUN#325
2MbN: “Yes” a MSELECTN a MOFFN
Advanced new message
alerting features
Audible message alert
This feature allows the base unit to beep to
inform you of new message arrival when new
messages are recorded. The base unit beeps
42 For assistance, please visit http://www.panasonic.com/help
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TG68xx(en)_1003_ver002.pdf 42 2012/10/03 17:08:31
every 1 minute until you listen to the
messages if “Base unit beep” setting is
turned on. The default setting is “Off”.
Handset
1MMENUN#339
2MbN: Select the desired setting. a
MSAVEN
Note:
RWhen the silent mode is activated
(page 32), the base unit beeps will not
sound.
Alerting new message arrival by
a call
This feature allows the unit to make a call to
the pre-stored phone number and inform you
of new message arrival by announcement
when new messages are recorded.
To use this feature, you must:
– store a phone number to which the unit
makes a call for alert.
– turn on the new message alert setting.
After you answer the call of new message
arrival, you can listen to the messages on that
call (page 44).
Storing a phone number to which the
unit makes a call for alert
Handset
nFrom the phonebook:
1MMENUN#338
2MbN: “Notification to” a
MSELECTN a MADDN
3MbN: “Phonebook” a MSELECTN
4MbN: Select the desired phonebook
entry. a MSAVEN a MOFFN
nBy entering phone number:
1MMENUN#338
2MbN: “Notification to” a
MSELECTN a MADDN
3MbN: “Manual” a MSELECTN
4Enter the desired name (16 characters
max.; page 22). a MOKN
5Enter the desired number (24 digits
max.). a MOKN a MSELECTN a
MOFFN
Turning on/off the new message alert
setting
Handset
1MMENUN#338
2MbN: “On/Off” a MSELECTN
3MbN: Select the desired setting. a
MSAVEN a MOFFN
Editing the phone number for a call
Handset
1MMENUN#338
2MbN: “Notification to” a MSELECTN
3MMENUN a MbN: “Edit” a MSELECTN
4Edit the name if necessary (16 characters
max.; page 22). a MOKN
5Edit the phone number if necessary (24
digits max.). a MOKN a MSELECTN a
MOFFN
Erasing the phone number for a call
Handset
1MMENUN#338
2MbN: “Notification to” a MSELECTN
3MMENUN a MbN: “Erase” a MSELECTN
4MbN: “Yes” a MSELECTN a MOFFN
RThe new message alert setting is
turned off.
Activating/inactivating the remote
access code for message play
By activating this feature, you must enter the
remote access code (page 44) to play new
messages in the call of new message arrival
so that unauthorized parties cannot listen to
For assistance, please visit http://www.panasonic.com/help 43
Answering System
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your messages. The default setting is
“Inactivate”.
–“Inactivate”: You can listen to the
message by pressing 4 to play new
message (without entering remote access
code).
–“Activate”: You must enter your remote
access code (page 44) and then, press
4 to play new message.
Handset
1MMENUN#338
2MbN: “Remote code” a MSELECTN
3MbN: Select the desired setting. a
MSAVEN a MOFFN
Listening to messages
After you answer the call of new message
arrival, you can listen to the messages as
follows.
nWhen the remote access code is set to
“Inactivate”
Press 4 to play new message during
announcement.
nWhen the remote access code is set to
“Activate”
1Enter the remote access code
(page 44) during announcement.
2Press 4 to play new message.
Note:
RYou can turn off the new message alert
feature by pressing #9 in the call.
REven if the unit makes a call for message
alert, the handset redial list does not show
the record, but the base unit redial list
shows it as “Message alert”.
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is “111”.
Important:
RTo prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
Handset
1MMENUN#306
2Enter the desired 3-digit remote access
code.
3MSAVEN a MOFFN
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 44.
RThe entered remote access code is deleted.
Using the answering system
remotely
1Dial your phone number from a
touch-tone phone.
2After the greeting message starts, enter
your remote access code.
3Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 45).
4When finished, hang up.
Voice guidance
nWhen the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1 to perform a specific operation, or press
2 to listen to more available operations.
44 For assistance, please visit http://www.panasonic.com/help
Answering System
TG68xx(en)_1003_ver002.pdf 44 2012/10/03 17:08:31
nWhen the Spanish voice guidance is
selected
To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 45).
Note:
RIf you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key Operation
1Repeat message (during
playback)*1
2Skip message (during playback)
4Play new messages
5Play all messages
9Stop playback*2
Start voice guidance*3
0Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
If the answering system is off, you can turn it
on remotely.
1Dial your phone number from a
touch-tone phone.
2Let the phone ring 15 times.
RA long beep is heard.
3Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
RYou can either hang up, or enter your
remote access code again and begin
remote operation (page 44).
Answering system settings
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 44), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
Handset
1MMENUN#211
2MbN: Select the desired setting. a
MSAVEN a MOFFN
For voice mail service subscribers
If you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
RTo use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 40).
RTo use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
For assistance, please visit http://www.panasonic.com/help 45
Answering System
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If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
Handset
1MMENUN#305
2MbN: Select the desired setting. a
MSAVEN a MOFFN
Selecting “Greeting only”
You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 46.
Note:
RWhen you select “Greeting only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 41).
46 For assistance, please visit http://www.panasonic.com/help
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Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
Important:
RTo use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 40).
For details, see page 45.
Storing the voice mail (VM)
access number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 48).
Handset
1MMENUN#331
2Enter your access number (24 digits
max.). a MSAVEN a MOFFN
Note:
RWhen storing your voice mail access
number and your mailbox password, press
MDN (Pause) to add pauses (page 17)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voice mail access
number
Handset
1MMENUN#331
2Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
Voice mail (VM) tone detection
Handset / Base unit
Your service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press MN on the handset or press MZN on
the base unit, you have new voice mail
messages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company
does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company.
Turning VM tone detection on/off
The default setting is “On”.
Handset
1MMENUN#332
2MbN: Select the desired setting. a
MSAVEN a MOFFN
For assistance, please visit http://www.panasonic.com/help 47
Voice Mail Service
TG68xx(en)_1003_ver002.pdf 47 2012/10/03 17:08:31
Listening to voice mail messages
The unit lets you know that you have new
voice mail messages in the following way:
–“New Voice Mail” is displayed on the
handset if message indication service is
available.
Handset
1MVMN
or
MMENUN#330
RThe speakerphone turns on.
RIf there are no new messages in the
voice mail, MVMN is not displayed.
2Follow the pre-recorded instructions.
3When finished, press MOFFN.
Base unit
To listen to voice mail messages, you have to
dial your voice mail access number manually.
Note for handset and base unit:
RIf the handset and base unit still indicate
there are new messages even after you
have listened to all new messages, turn it
off by pressing and holding # until the
handset or base unit beeps.
48 For assistance, please visit http://www.panasonic.com/help
Voice Mail Service
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Intercom
Intercom calls can be made:
– between handsets
– between a handset and the base unit
Note:
RWhen paging unit(s), the paged unit(s)
beeps for 1 minute.
RIf you receive an outside call while talking
on the intercom, you hear 2 tones.
– To answer the call with the handset,
press MOFFN, then press MN.
– To answer the call with the base unit,
press MZN 2 times.
Making an intercom call
Handset
1MINTN
2MbN: Select the desired unit. a MSELECTN
RTo stop paging, press MOFFN.
3When you finish talking, press MOFFN.
Base unit
1Press MINTERCOMN.
When 2 or more handsets are
registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait
for a few seconds.
RTo stop paging, press MINTERCOMN.
2When you finish talking, press
MINTERCOMN.
Answering an intercom call
Handset
1Press MN to answer the page.
2When you finish talking, press MOFFN.
Base unit
1Press MINTERCOMN to answer the page.
2When you finish talking, press
MINTERCOMN.
Handset locator
You can locate a misplaced handset by
paging it.
1Base unit: Press MLOCATORN.
RAll registered handsets beep for 1
minute.
2To stop paging:
Base unit:
Press MLOCATORN.
Handset:
Press MN, then press MOFFN.
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can be
made:
– between 2 handsets
– between a handset and the base unit
Handset
1During an outside call, press MMENUN to
put the call on hold.
2MbN: “Intercom” a MSELECTN
3MbN: Select the desired unit. a MSELECTN
4Wait for the paged party to answer.
RIf the paged party does not answer,
press MN to return to the outside
call.
5To complete the transfer:
Press MOFFN.
RThe outside call is being routed to the
destination unit.
To establish a conference call:
MMENUN a MbN: “Conf.” a MSELECTN
RTo leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
RTo put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
To resume the conference: MMENUN
a MbN: “Conf.” a MSELECTN
For assistance, please visit http://www.panasonic.com/help 49
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RTo cancel the conference: MMENUN a
MbN: “Stop conference” a
MSELECTN
You can continue the conversation
with the outside caller.
Base unit
1During an outside call, press
MINTERCOMN.
When 2 or more handsets are
registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait
for a few seconds.
2Wait for the paged party to answer.
RIf paged party does not answer, press
MINTERCOMN to return to the outside
call.
3To complete the transfer:
Press MZN.
RThe outside call is being routed to the
handset.
To establish a conference call:
Press MCONFN.
RTo leave the conference, press MZN.
The other 2 parties can continue the
conversation.
RTo put the outside call on hold, press
MHOLDN. To resume the conference,
press MCONFN.
Answering a transferred call
Handset
Press MN to answer the page.
Base unit
Press MZN to answer the page.
50 For assistance, please visit http://www.panasonic.com/help
Intercom/Locator
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Wall mounting
The base unit can be mounted on a wall by
changing the wall mounting adaptor’s position.
Note:
RMake sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Base unit
1To remove the wall mounting adaptor,
push down the release levers (A).
Remove the adaptor (B).
AA
AA
BB
BB
2A Turn the adaptor so that the words
“UP WALL” are facing up.
B Tuck the telephone line cord inside the
wall mounting adaptor.
C Connect the AC adaptor cord and
telephone line cord.
3
12
Hook
3Insert the lower tabs of the adaptor into
the unit’s bottom slots (A), then insert by
pushing down the levers of the adaptor
into the upper slots (B).
RThe words “UP WALL” should be
facing up.
AA
AA
BBBB
For assistance, please visit http://www.panasonic.com/help 51
Useful Information
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4Mount the unit on a wall then slide down
to secure in place.
83 mm
(31/4 inches)
or
102 mm
(4 inches)
2
1
Wall phone plate
102 mm
83 mm
(4 inches)
1
2
(31/4
inches)
Charger
Drive the screws (not supplied) into the wall.
Screws
27.2 mm
(ޓinches)
1/16
52 For assistance, please visit http://www.panasonic.com/help
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Error messages
Display message Cause/solution
Base no power
or
No link. Re-connect base
AC adaptor.
or
No link.
RThe handset has lost communication with the base
unit. Move closer to the base unit and try again.
RUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
RThe handset’s registration may have been canceled.
Re-register the handset (page 34).
RWhen “No link.” is displayed during a power
failure, place a handset on the base unit to supply
power to the base unit.
Busy RThe called unit is in use.
ROther units are in use and the system is busy. Try
again later.
RThe handset you are using is too far from the base
unit. Move closer and try again.
Call phone company for
your access #
RYou have not stored the voice mail access number.
Store the number (page 47).
Check tel line RThe supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 10).
Error!! RRecording was too short. Try again.
Invalid RThere is no handset registered to the base unit
matching the handset number you entered.
RThe handset is not registered to the base unit.
Register the handset (page 34).
Requires subscription to
Caller ID.
RYou must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use rechargeable battery. RA wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 7.
For assistance, please visit http://www.panasonic.com/help 53
Useful Information
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Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn on
even after installing charged
batteries.
RPlace the handset on the base unit or charger to turn on
the handset.
The unit does not work. RMake sure the batteries are installed correctly (page 10).
RFully charge the batteries (page 10).
RCheck the connections (page 10).
RUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
RThe handset has not been registered to the base unit.
Register the handset (page 34).
I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
RDisconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
The base unit beeps. RNew messages have been recorded. Listen to the new
messages (page 42).
RNew voice mail messages have been recorded. Listen to
the new voice mail messages (page 48).
Programmable settings
Problem Cause/solution
The display is in a language I
cannot read.
RChange the display language (page 14).
I cannot register a handset to a
base unit.
RThe maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 34).
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
RBattery charge is low. Fully charge the batteries (page 10).
54 For assistance, please visit http://www.panasonic.com/help
Useful Information
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Problem Cause/solution
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to
be shorter.
RClean the battery ends ( , ) and the charge contacts
with a dry cloth and charge again.
RIt is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed. RThe handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit. Register it
(page 34).
Noise is heard, sound cuts in
and out.
RYou are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. RThe ringer volume is turned off. Adjust the ringer volume
(page 17, 28).
RSilent mode is turned on. Turn it off (page 32).
The base unit does not ring. RThe ringer volume is turned off. Adjust the ringer volume
(page 17, 30).
RSilent mode is turned on. Turn it off (page 32).
I cannot make a call. RThe dialing mode may be set incorrectly. Change the
setting (page 15).
I cannot make long distance
calls.
RMake sure that you have long distance service.
For assistance, please visit http://www.panasonic.com/help 55
Useful Information
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Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
RYou must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
RIf your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
RThe name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
ROther telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
RDepending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
RMove closer to the base unit.
Caller information is not
announced.
RThe handset or base unit’s ringer volume is turned off.
Adjust it (page 17, 28, 30).
RThe Talking Caller ID feature is turned off. Turn it on
(page 28, 30).
RThe number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 45).
RIf the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
The caller list/incoming phone
numbers are not edited
automatically.
RThe Caller ID number auto edit feature is turned off. Turn
it on and try again (page 29, 30).
RYou need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
RThe phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 37).
Time on the unit has shifted. RIncorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 28).
56 For assistance, please visit http://www.panasonic.com/help
Useful Information
TG68xx(en)_1003_ver002.pdf 56 2012/10/03 17:08:32
Problem Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
RIn order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record new
messages.
RThe answering system is turned off. Turn it on (page 40).
RThe message memory is full. Erase unnecessary
messages (page 41).
RThe recording time is set to “Greeting only”. Change
the setting (page 46).
RIf you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 45).
I cannot operate the answering
system remotely.
RThe remote access code is not set. Set the remote
access code (page 44).
RYou are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 44).
RThe answering system is turned off. Turn it on (page 45).
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
RDisconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://www.panasonic.com/help 57
Useful Information
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FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
58 For assistance, please visit http://www.panasonic.com/help
Useful Information
TG68xx(en)_1003_ver002.pdf 58 2012/10/03 17:08:32
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body (excluding extremities of
hands, wrist and feet).
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L The handset may be carried and operated
with only the specific provided belt-clip.
Other non-tested belt-clips or similar
body-worn accessories may not comply
and must be avoided.
Notice
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
For assistance, please visit http://www.panasonic.com/help 59
Useful Information
TG68xx(en)_1003_ver002.pdf 59 2012/10/03 17:08:32
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
60 For assistance, please visit http://www.panasonic.com/help
Useful Information
TG68xx(en)_1003_ver002.pdf 60 2012/10/03 17:08:32
Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 61
Guía Rápida Española
TG68xx(en)_1003_ver002.pdf 61 2012/10/03 17:08:32
62 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
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Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 63
Guía Rápida Española
TG68xx(en)_1003_ver002.pdf 63 2012/10/03 17:08:32
64 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
TG68xx(en)_1003_ver002.pdf 64 2012/10/03 17:08:32
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
Accessory Purchases (United States and Puerto Rico)
For assistance, please visit http://www.panasonic.com/help 65
Appendix
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Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty
only applies to products purchased and serviced in the United States or Puerto Rico. This
Limited Warranty is extended only to the original purchaser and only covers products
purchased as new.
For assistance in the continental United States and Puerto Rico in obtaining repairs please
ship the product prepaid to:
Panasonic Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
Online Repair Request
To submit a new repair and for quick repair status visit our web site at
http://www.panasonic.com/help
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid registered
receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Ship-In Service
66 For assistance, please visit http://www.panasonic.com/help
Appendix
TG68xx(en)_1003_ver002.pdf 66 2012/10/03 17:08:32
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
When you ship the product
For assistance, please visit http://www.panasonic.com/help 67
Appendix
TG68xx(en)_1003_ver002.pdf 67 2012/10/03 17:08:32
Index
#4-way conference: 19
AAdditional handset: 34
Alarm: 31
Answering calls: 17
Answering system
Call screening: 40
Erasing messages: 41, 42, 45
Greeting message: 40
Greeting only: 46
Listening to messages: 41, 42, 44
New message alerting: 42
Number of rings: 45
Recording time: 46
Remote access code: 44
Remote operation: 44
Ring count: 45
Toll saver: 45
Turning on/off: 40
Auto talk: 17, 29
BBattery: 10, 11
Belt clip: 13
Booster (Clarity booster): 18
CCall block: 32
First ring: 34
Call share: 19, 29
Call waiting: 18
Call Waiting Caller ID: 18
Caller ID number auto edit: 29, 30, 38
Caller ID service: 36
Caller list: 37
Caller list edit: 37
Chain dial: 24
CID (Caller ID): 37
Conference calls: 49
Control type: 12, 13
Customer support: 29, 30
DDate and time: 14
Dialing mode: 15
Direct command code: 26
Display
Contrast: 28, 30
Language: 14
EEco mode: 11
Equalizer: 19
Error messages: 53
FFlash: 18, 29
GGroups: 22, 37
HHandset
Deregistration: 34
Locator: 49
Name: 32
Registration: 34
Hold: 17
IIntercom: 49
KKey detector: 28, 29
Key tone: 28
LLine mode: 29
MMaking calls: 16
Missed calls: 36
Mute: 18
NNoise reduction: 19
PPause: 17
Phonebook: 22
Power failure (power back-up
operation): 19
RRedialing: 16
Ringer ID: 37
Ringer tone: 28, 37
Rotary/pulse service: 18
SSilent mode: 32
Speed dial: 25
SP-PHONE (Speakerphone): 16
TTalking Caller ID: 36
Temporary tone dialing: 18
Time adjustment: 28
Transferring calls: 49
Troubleshooting: 54
TTY: 65
VVM (Voice mail): 47
Voice guidance language: 15
Voice mail: 45, 47
Volume
Receiver: 16
Ringer (Base unit): 17, 30
Ringer (Handset): 17, 28
Speaker: 16
WWall mounting: 51
68
Index
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69
Notes
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70
Notes
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71
Notes
TG68xx(en)_1003_ver002.pdf 71 2012/10/03 17:08:33
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
Visit our Web site: http://www.panasonic.com/help
LFAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
One Panasonic Way, Secaucus, New Jersey 07094
© Panasonic System Networks Co., Ltd. 2012
Printed in China *PNQX5760ZA*
*PNQX5760ZA*
PNQX5760ZA PT1212MG0 (A)
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