Panasonic of North America 96NKX-TGA402A DECT 6.0 Handset User Manual
Panasonic Corporation of North America DECT 6.0 Handset
User Manual
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help
for customers in the U.S.A. or Puerto Rico.
Before initial use, see “Getting
Started” on page 10.
Consulte “Guía Rápida Española”, página 44.
Please register your product: http://www.panasonic.com/prodreg
Operating Instructions
Expandable Digital Cordless
Answering System
Model shown is KX-TG4011.
KX-TG4024
KX-TG4025
KX-TG4073
KX-TG4074
Model No.
KX-TG4021
KX-TG4022
KX-TG4023
Expandable Digital Cordless Phone
Model No.
KX-TG4011
KX-TG4012
KX-TG4013
TG401x.book Page 1 Friday, December 3, 2010 1:36 PM
Table of Contents
2
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 4
Important Information
For your safety . . . . . . . . . . . . . . . . . . 7
Important safety instructions . . . . . . . . 8
For best performance . . . . . . . . . . . . . 8
Other information. . . . . . . . . . . . . . . . . 9
Specifications . . . . . . . . . . . . . . . . . . . 9
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . 10
Note when setting up. . . . . . . . . . . . . 11
Intelligent eco mode . . . . . . . . . . . . . 11
Controls . . . . . . . . . . . . . . . . . . . . . . . 12
Belt clip . . . . . . . . . . . . . . . . . . . . . . . 13
Display. . . . . . . . . . . . . . . . . . . . . . . . 13
Initial settings. . . . . . . . . . . . . . . . . . . 13
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . . 15
Useful features during a call . . . . . . . 16
Shared Phonebook
Shared phonebook . . . . . . . . . . . . . . 18
Programming
Programmable settings . . . . . . . . . . . 20
Registering a unit . . . . . . . . . . . . . . . 23
Caller ID Service
Using Caller ID service . . . . . . . . . . . 24
Caller list . . . . . . . . . . . . . . . . . . . . . . 24
Answering System
Answering system . . . . . . . . . . . . . . . 27
Turning the answering system on/off. 27
Greeting message. . . . . . . . . . . . . . . 28
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 29
Remote operation . . . . . . . . . . . . . . . 30
Answering system settings . . . . . . . . 31
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 33
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 34
Handset locator . . . . . . . . . . . . . . . . 34
Transferring calls, conference calls . 34
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . . 35
Error messages . . . . . . . . . . . . . . . . 37
Troubleshooting . . . . . . . . . . . . . . . . 37
FCC and other information . . . . . . . . 42
Guía Rápida Española
Guía Rápida Española . . . . . . . . . . . 44
Appendix
Customer services . . . . . . . . . . . . . . 48
Warranty (For United States and Puerto
Rico) . . . . . . . . . . . . . . . . . . . . . . . . . 49
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 51
TG401x.book Page 2 Friday, December 3, 2010 1:36 PM
Introduction
3
For assistance, please visit http://www.panasonic.com/help
Model composition
*1 A range extender (KX-TGA405) is supplied in this model. By installing this unit,
you can extend the range of your phone system, to include areas where reception
was previously not available. Read the installation guide for the range extender.
■ KX-TG4011 series ■ KX-TG4021 series
LModel shown is KX-TG4012. LModel shown is KX-TG4022.
■ KX-TG4071 series
LModel shown is KX-TG4073.
Series Model No. Base unit Handset
Part No. Part No. Quantity
KX-TG4011
series
KX-TG4011 KX-TG4011 KX-TGA402 1
KX-TG4012 KX-TG4011 KX-TGA402 2
KX-TG4013 KX-TG4011 KX-TGA402 3
KX-TG4021
series
KX-TG4021 KX-TG4021 KX-TGA402 1
KX-TG4022 KX-TG4021 KX-TGA402 2
KX-TG4023 KX-TG4021 KX-TGA402 3
KX-TG4024 KX-TG4021 KX-TGA402 4
KX-TG4025 KX-TG4021 KX-TGA402 5
KX-TG4071
series
KX-TG4073*1 KX-TG4021 KX-TGA402 3
KX-TG4074*1 KX-TG4021 KX-TGA402 4
TG401x.book Page 3 Friday, December 3, 2010 1:36 PM
Introduction
4
For assistance, please visit http://www.panasonic.com/help
Feature differences
Accessory information
Supplied accessories
*1 KX-TG4011/KX-TG4021
*2 KX-TG4012/KX-TG4022
*3 KX-TG4013/KX-TG4023/KX-TG4073
*4 KX-TG4024/KX-TG4074
*5 KX-TG4025
*6 The handset cover comes attached to the handset.
Series Answering system Intercom
Between handsets
KX-TG4011 series – r*1
KX-TG4021 series rr
*1
KX-TG4071 series rr
*1 Single handset models: Intercom calls can be made between handsets by
purchasing and registering one or more optional handsets (page 5).
No.
Supplied handset qty. 1 unit*1 2 unit*2 3 unit*3 4 unit*4 5 unit*5
Accessory item/
Order number
Accessory quantity
1AC adaptor/PQLV219Y 12345
2Telephone line cord/
PQJA10075Z
11111
3Rechargeable batteries/
HHR-4DPA (Part No.
HHR-55AAABU or
N4DHYYY00004)
246810
4Handset cover*6/
PNYNTGA652GR
12345
5Belt clip/PNKE1054Z2 12345
6Charger/PNLC1010ZN –1234
TG401x.book Page 4 Friday, December 3, 2010 1:36 PM
Introduction
5
For assistance, please visit http://www.panasonic.com/help
■ For KX-TG4021/KX-TG4071 series*1
*1 KX-TG4021/KX-TG4022/KX-TG4023/KX-TG4024/KX-TG4025/KX-TG4073/
KX-TG4074
■ For KX-TG4071 series*1
*1 KX-TG4073/KX-TG4074
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 48).
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
Expanding your phone system
Handset feature overview
You can expand your phone system by registering optional handsets (6 max.) to a
single base unit.
No. Accessory item/Order number Quantity
7Wall mounting adaptor/PNKL1010Z3 1
No. Accessory item/Order number Quantity
8Range extender/KX-TGA405B 1
9AC adaptor for range extender/PQLV219Y 1
192345
678
Accessory item Order number
Rechargeable
batteries
HHR-4DPA*1
LTo order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
T-adaptor KX-J66
Battery back-up
power supply
KX-TCA230
TG401x.book Page 5 Friday, December 3, 2010 1:36 PM
Introduction
6
For assistance, please visit http://www.panasonic.com/help
LOptional handsets may be a different color from that of the supplied handsets.
LYou cannot purchase the supplied handset (KX-TGA402) separately. There are
some specific differences between the supplied and optional handsets, as
described in the following table.
*1 This feature allows you to select how the display shows:
– multiple items at a time
– 1 item at a time in large characters
*2 The unit displays a list of all recorded messages and allows you to select the item
to play back.
*3 KX-TG4021/KX-TG4071 series: page 3
Range extender
Feature KX-TGA402 KX-TGA401 KX-TGA651 KX-TGA750
Handset Supplied
handset
(Not sold
separately)
(Optional) (Optional) (Optional)
Display size 1.4 inches 1.8 inches 1.8 inches 2.1 inches
Button size Extra large Extra large Large Large
Display mode*1 –––r
Message list*2, *3 –––r
Phonebook group
settings
–rrr
Message alert – rrr
Alarm – rrr
Silent mode – rrr
Voice mail settings – rrr
By installing this unit, you can extend the
range of your phone system to include areas
where reception was previously not
available. Up to 2 range extenders can be
registered to the base unit. This product can
be purchased online. Please visit our Web
site:
http://www.panasonic.com/RangeExtender
Range extender: KX-TGA405
TG401x.book Page 6 Friday, December 3, 2010 1:36 PM
Important Information
7
For assistance, please visit http://www.panasonic.com/help
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
LUse only the power source marked on the
product.
LDo not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
LCompletely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
LRegularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
LUnplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact
the Panasonic Call Center at 1-800-211-
PANA (1-800-211-7262).
LUnplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
LNever touch the plug with wet hands.
Danger of electric shock exists.
Installation
LTo prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
LDo not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
LDo not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
LUnplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
LDo not disassemble the product.
LDo not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
LConsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission
power is 115 mW (max.).)
LDo not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
LNever install telephone wiring during an
electrical storm.
LNever install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
LNever touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
LUse caution when installing or modifying
telephone lines.
LThe AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
LThis product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
TG401x.book Page 7 Friday, December 3, 2010 1:36 PM
Important Information
8
For assistance, please visit http://www.panasonic.com/help
Battery
LWe recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
LDo not mix old and new batteries.
LDo not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
LExercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
LCharge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
LOnly use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800-822-
8837) for information on how to recycle this
battery.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
LFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
LCoverage and voice quality depends on the
local environmental conditions.
LIf the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
LKeep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
LThe product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
LThe product should not be exposed to direct
sunlight.
LDo not place heavy objects on top of the
product.
TG401x.book Page 8 Friday, December 3, 2010 1:36 PM
Important Information
9
For assistance, please visit http://www.panasonic.com/help
LWhen you leave the product unused for a
long period of time, unplug the product from
the power outlet.
LThe product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
LThe maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
LOperating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
LWipe the outer surface of the product
with a soft moist cloth.
LDo not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer, or
return
LThis product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S. registered
mark.
Specifications
■Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
■Frequency range:
1.92 GHz to 1.93 GHz
■RF transmission power:
115 m W (max.)
■Power source:
120 V AC, 60 Hz
■Power consumption:
Base unit:
Standby: Approx. 1.0 W
Maximum: Approx. 4.0 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.6 W
■Operating conditions:
0°C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
Note:
LDesign and specifications are subject to
change without notice.
LThe illustrations in these instructions may
vary slightly from the actual product.
TG401x.book Page 9 Friday, December 3, 2010 1:36 PM
Getting Started
10
For assistance, please visit http://www.panasonic.com/help
Setting up
Connections
LUse only the supplied Panasonic AC
adaptor PQLV219.
Base unit (KX-TG4011 series: page 3)
Base unit (KX-TG4021 series: page 3)
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
Charger
Battery installation
LUSE ONLY Ni-MH batteries AAA
(R03) size.
LDo NOT use Alkaline/Manganese/Ni-
Cd batteries.
LConfirm correct polarities (S, T).
Battery charge
Charge for about 7 hours.
LWhen the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
DSL/ADSL filter*
To single-line
telephone jack
(RJ11C)
“Click”
(120 V AC, 60 Hz)
“Click”
Press plug firmly.
Hook
DSL/ADSL filter*
Hooks
“Click”
Press plug firmly.
(120 V AC, 60 Hz)
To single-line
telephone jack
(RJ11C)
“Click”
Correct Wrong
(120 V AC, 60 Hz)
Hooks
Rechargeable Ni-MH ONLY
Confirm “Charging” is displayed.
Charge indicator
TG401x.book Page 10 Friday, December 3, 2010 1:36 PM
Getting Started
11
For assistance, please visit http://www.panasonic.com/help
Note when setting up
Note for connections
LThe AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
LThe AC adaptor should be connected
to a vertically oriented or floor-
mounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
Panasonic T-adaptor (page 5).
Emergency power can be supplied to the
unit by connecting a Panasonic battery
back-up power supply noted on page 5.
Note for battery installation
LUse the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
5, 8.
LWipe the battery ends (S, T) with a
dry cloth.
LAvoid touching the battery ends (S,
T) or the unit contacts.
Note for battery charge
LIt is normal for the handset to feel
warm during charging.
LClean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Battery level
Panasonic Ni-MH battery
performance (supplied batteries)
*1 If Eco mode is on.
Note:
LActual battery performance depends
on usage and ambient environment.
LEven after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
LThe battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Intelligent eco mode
This feature automatically reduces
handset power consumption by
suppressing handset transmission
power when the handset is close to the
base unit.
LWhen this feature is activated, “ECO”
is displayed.
LEco mode is turned off when the
clarity booster is activated (page 17).
Icon Battery level
5High
6Medium
7Low
074Needs charging.
Operation Operating time
In continuous
use
13 hours max.*1
Not in use
(standby)
6 days max.*1
TG401x.book Page 11 Friday, December 3, 2010 1:36 PM
Getting Started
12
For assistance, please visit http://www.panasonic.com/help
Controls
Handset
ACharge indicator
Ringer indicator
BSpeaker
C{k} (Phonebook) {CLEAR}
D{C} (TALK)
E{s} (SP-PHONE: Speakerphone)
FDial keypad ({*}: TONE)
GReceiver
HDisplay
I{MENU} {OK}
J{MUTE} {PAUSE}
K{OFF}
L{FLASH} {CALL WAIT}
MMicrophone
NCharge contacts
A Navigator key
–{^}, {V}, {<}, or {>}: Scroll through
various lists and items.
–? VOL. (Volume: {^} or {V}): Adjust
the receiver or speaker volume while
talking.
–{<} CID (Caller ID): View the caller
list.
–{>} REDIAL: View the redial list.
Base unit
■KX-TG4011 series (page 3)
A{x} (LOCATOR)
BCharge contacts
■ KX-TG4021/KX-TG4071 series
(page 3)
ACharge contacts
BSpeaker
C{ERASE}
D{■} (STOP)
E{7}/{8} (Repeat/Skip)
B
N
A
F
D
C
K
I
J
L
H
G
M
E
A
AB
DC E F G H I
A B
TG401x.book Page 12 Friday, December 3, 2010 1:36 PM
Getting Started
13
For assistance, please visit http://www.panasonic.com/help
F{6} (PLAY)
Message indicator
G{LOCATOR}
H{ANSWER ON}
ANSWER ON indicator
IVOL. (Volume: {^}/{V})
Belt clip
Display
Handset display items
*1 KX-TG4021/KX-TG4071 series: page
3
Initial settings
Display language
You can select either “English” or
“Español” as the display language.
The default setting is “English”.
1{MENU}
2{V}/{^}: “Initial setting” i
{OK}
3{V}/{^}: “Display settings”
i {OK}
4{V}/{^}: “Change language” i
{OK}
5{V}/{^}: Select the desired setting.
6{OK} i {OFF}
Note:
LHow to change from Spanish back to
English:
■ To attach ■ To remove
Item Meaning
wWithin base unit range
LWhen flashing:
Handset is searching
for the base unit. (page
39)
ECO Eco mode is on. (page
11)
[P] Privacy mode is on.
(page 17)
[1] Handset number
5Battery level
In use Someone is using the
line. Answering system is
being used by another
handset or the base
unit.*1
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words in
quotations.
1{MENU}
2{V}/{^}: “Ajuste inicial” i
{OK}
3{V}/{^}: “Ajuste pantalla”
i {OK}
4{V}/{^}: “Cambiar idioma” i
{OK}
5{V}/{^}: “English” i {OK}
i {OFF}
TG401x.book Page 13 Friday, December 3, 2010 1:36 PM
Getting Started
14
For assistance, please visit http://www.panasonic.com/help
Voice guidance language
You can select either “English” or
“Español” as the voice guidance
language of the answering system. The
default setting is “English”.
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Settings” i {OK}
4{V}/{^}: “Voice prompt” i
{OK}
5{V}/{^}: Select the desired setting.
6{OK} i {OFF}
Dialing mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1{MENU}
2{V}/{^}: “Initial setting” i
{OK}
3{V}/{^}: “Set tel line” i
{OK}
4{V}/{^}: “Set dial mode” i
{OK}
5{V}/{^}: Select the desired setting.
6{OK} i {OFF}
Date and time
1{MENU}
2{V}/{^}: “Date and time” i
{OK}
3Enter the current month, date, and
year by selecting 2 digits for each.
Example: July 15, 2010
{0}{7} {1}{5} {1}{0}
4Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
{0}{9} {3}{0}
5Press {*} to select “AM” or “PM”.
6{OK} i {OFF}
Note:
LWhen English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is
used.
LTo correct a digit, press {<}, {>}, {V},
or {^} to move the cursor to the digit,
then make the correction.
LThe date and time may be incorrect
after a power failure. In this case, set
the date and time again.
Available for:
KX-TG4021/KX-TG4071 series (page
3)
TG401x.book Page 14 Friday, December 3, 2010 1:36 PM
Making/Answering Calls
15
For assistance, please visit http://www.panasonic.com/help
Making calls
1Lift the handset and dial the phone
number.
LTo correct a digit, press {CLEAR}.
2Press {C}.
3When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
Using the speakerphone
1Dial the phone number and press
{s}.
LSpeak alternately with the other
party.
2When you finish talking, press
{OFF}.
Note:
LFor best performance, use the
speakerphone in a quiet environment.
LTo switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
1{>} REDIAL
2{V}/{^}: Select the desired phone
number.
3{C}
Erasing a number in the redial list
1{>} REDIAL
2{V}/{^}: Select the desired phone
number. i {CLEAR}
3{V}/{^}: “Yes” i {OK}
4{OFF}
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 19).
Example: If you need to dial the line
access number “9” when making outside
calls with a PBX:
1{9} i {PAUSE}
2Dial the phone number. i {C}
Note:
LA 3.5 second pause is inserted each
time {PAUSE} is pressed. Repeat as
needed to create longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1Lift the handset and press {C} or
{s} when the unit rings.
LYou can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
TG401x.book Page 15 Friday, December 3, 2010 1:36 PM
Making/Answering Calls
16
For assistance, please visit http://www.panasonic.com/help
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 21.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
Note:
LYou can also program the handset
ringer volume beforehand (page 21).
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing {OFF}.
Adjusting the base unit ringer volume
Press {^} or {V} repeatedly to select the
desired volume.
LTo turn the ringer off, press and hold
{V} until the unit beeps.
Useful features during
a call
Hold
This feature allows you to put an outside
call on hold.
1Press {MENU} during an outside
call.
2{V}/{^}: “Hold” i {OK}
3To release hold, press {C}.
LAnother handset user can take
the call by pressing {C}.
Note:
LIf a call is kept on hold for more than 9
minutes, the call rings at your unit
again. After 1 additional minute on
hold, the call is disconnected.
LIf another phone is connected to the
same line (page 11), you can also take
the call by lifting its handset.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1Press {MUTE} during conversation.
2To return to the conversation, press
{MUTE} again.
Flash
{FLASH} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
LTo change the flash time, see page
21.
Available for:
KX-TG4021/KX-TG4071 series (page
3)
TG401x.book Page 16 Friday, December 3, 2010 1:36 PM
Making/Answering Calls
17
For assistance, please visit http://www.panasonic.com/help
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to call waiting from your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
1Press {CALL WAIT} to answer the
2nd call.
2To switch between calls, press
{CALL WAIT}.
Note:
LPlease contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering
access numbers which require tone
dialing.
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area
where there may be interference. During
an outside call, this feature is turned on
automatically when necessary.
Call share
This feature allows you to join an
existing outside call.
Important:
LWhen the privacy mode is on, you
cannot join the conversation. Turn it
off.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
LA maximum of 4 parties (including 1
outside party) can join a conversation
using 3 extensions. (4-way
conference)
Privacy mode
When the privacy mode is “On”, the unit
prevents other users from joining your
conversations with outside callers. To
allow other users to join your
conversations (call share), leave this
feature off. The default setting is “Off”.
1{MENU} i {V}/{^}: “Initial
setting” i {OK}
2{V}/{^}: “Privacy mode” i
{OK}
3{V}/{^}: Select “On” or “Off”.
4{OK} i {OFF}
LWhen this feature is turned on,
“[P]” is displayed during an
outside call.
TG401x.book Page 17 Friday, December 3, 2010 1:36 PM
Shared Phonebook
18
For assistance, please visit http://www.panasonic.com/help
Shared phonebook
The shared phonebook allows you to
make calls without having to dial
manually. Any handset registered to the
base unit can use the shared
phonebook. You can add 50 names and
phone numbers to the shared
phonebook.
Important:
LOnly 1 person can access the shared
phonebook at a time.
Adding entries
1{k} i {MENU}
2{V}/{^}: “Add new entry” i
{OK}
3Enter the party’s name (16
characters max.). i {OK}
4Enter the party’s phone number (24
digits max.). i {OK} 2 times
LTo add other entries, repeat from
step 3.
5{OFF}
Character table for entering names
While entering characters, you can
switch between uppercase and
lowercase by pressing {*} (A→a).
LTo enter another character that is
located on the same dial key, first
press {>} to move the cursor to the
next space.
Correcting a mistake
Press {<} or {>} to move the cursor to
the character or number you want to
erase, then press {CLEAR}. Enter the
appropriate character or number.
LPress and hold {CLEAR} to erase all
characters or numbers.
Finding and calling a
phonebook entry
Scrolling through all entries
1{k}
2{V}/{^}: Select the desired entry.
3{C}
Searching by first character
1{k}
2Press the dial key ({0} – {9}) which
contains the character you are
searching for (page 18).
LPress the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
Key Character
{1}Space # & ’ ( )
;, –./1
{2}ABC2
abc2
{3}DEF3
def 3
{4}GHI 4
ghi 4
{5}JKL5
jkl5
{6}MNO6
mn o 6
{7}PQRS7
pqrs7
{8}TUV8
tuv8
{9}WX Y Z 9
wx yz9
{0}Space 0
Key Character
TG401x.book Page 18 Friday, December 3, 2010 1:36 PM
Shared Phonebook
19
For assistance, please visit http://www.panasonic.com/help
LIf there is no entry corresponding
to the character you selected, the
next entry is displayed.
3{V}/{^}: Scroll through the
phonebook if necessary.
4{C}
Editing entries
1Find the desired entry (page 18).
i {MENU}
2{V}/{^}: “Edit” i {OK}
3Edit the name if necessary (16
characters max.; page 18). i
{OK}
4Edit the phone number if necessary
(24 digits max.). i {OK}
5{V}/{^}: “Save” i {OK} i
{OFF}
Erasing entries
1Find the desired entry (page 18).
2{CLEAR}
3{V}/{^}: “Yes” i {OK} i {OFF}
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
1During an outside call, press {k}.
2{V}/{^}: Select the desired entry.
3Press {OK} to dial the number.
Note:
LWhen storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press {PAUSE} to add pauses after
the number and PIN as necessary
(page 15).
LIf you have rotary/pulse service, you
need to press {*} (TONE) before
pressing {k} in step 1 to change the
dialing mode temporarily to tone.
When adding entries to the
phonebook, we recommend adding
{*} (TONE) to the beginning of
phone numbers you wish to chain dial
(page 18).
TG401x.book Page 19 Friday, December 3, 2010 1:36 PM
Programming
20
For assistance, please visit http://www.panasonic.com/help
Programmable settings
You can customize the unit by programming the following features using the handset.
Programming by scrolling through the display menus
1{MENU}
2Press {V} or {^} to select the desired main menu. i {OK}
3Press {V} or {^} to select the desired item in sub-menu 1. i {OK}
LIn some cases, you may need to select from sub-menu 2. i {OK}
4Press {V} or {^} to select the desired setting. i {OK}
LThis step may vary depending on the feature being programmed.
LTo exit the operation, press {OFF}.
Note:
LIn the following table, < > indicates the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page
Caller list ––24
Answering device
(KX-TG4021/
KX-TG4071
series: page 3)
Play new msg.
(msg.: message)
–29
Play all msg. –29
Erase all msg.*1 – 29,
30
Greeting Record greeting*1 28
Check greeting 28
Pre-recorded*1 28
Settings Remote code*1 <111>30
Ring count*1
<4 rings>
31
Recording time*1
<3 min>
32
Screen call <On>27
Voice prompt*1
<English>
14
Answer on*1 –27
Answer off*1 –27
Intercom ––34
Ph.book settings
(Ph.book: phonebook)
Add new entry*1 –18
TG401x.book Page 20 Friday, December 3, 2010 1:36 PM
Programming
21
For assistance, please visit http://www.panasonic.com/help
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 When the ringer volume is turned off, “Ringer off” is displayed and the handset
does not ring for outside calls. However even when the ringer volume is set to off,
the handset still rings for intercom calls and paging (page 34).
*3 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers.
*4 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*5 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*6 The flash time depends on your telephone exchange or host PBX. Contact your
PBX supplier if necessary. The setting should stay at “700 ms” unless pressing
{FLASH} fails to pick up the waiting call.
*7 Turn this feature off if you prefer not to hear key tones while you are dialing or
pressing any keys, including confirmation tones and error tones.
*8 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
Initial setting Ringer settings Ringer volume*2
<Level 6>
–
Ringer tone*3, *4, *5
<Tone 1>
–
Display
settings
Change language
<English>
13
Contrast <Level 3> –
Set tel line Set dial mode*1
<Tone>
14
Set flash time*1, *6
<700 ms>
16
Privacy mode*1
<Off>
–17
Registration HS registration
(HS: handset)
23
Deregistration 23
Key tone*7 <On>––
Auto talk*8 <Off>– 16
Caller ID edit
<On>
–25
Date and time*1 ––14
Customer support*9 –––
Main menu Sub-menu 1 Sub-menu 2 Page
TG401x.book Page 21 Friday, December 3, 2010 1:36 PM
Programming
22
For assistance, please visit http://www.panasonic.com/help
*9 The handset can display the Internet address where you can download the
operating instructions or get further information for this product, using your
computer.
TG401x.book Page 22 Friday, December 3, 2010 1:36 PM
Programming
23
For assistance, please visit http://www.panasonic.com/help
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to
the base unit.
Important:
LSee page 5 for information on the
available model.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base
unit, re-register the handset.
1Handset:
{MENU}
2{V}/{^}: “Initial setting” i
{OK}
3{V}/{^}: “Registration” i
{OK}
4{V}/{^}: “HS registration” i
{OK}
5Base unit:
■KX-TG4011 series: page 3
Press and hold {LOCATOR} for
about 5 seconds. (No registration
tone)
■KX-TG4021/KX-TG4071 series:
page 3
Press and hold {LOCATOR} for
about 5 seconds until the
registration tone sounds.
LIf all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
LThe next step must be completed
within 90 seconds.
6Handset:
Press {OK}, then wait until a long
beep sounds.
Note:
LWhile registering, “Base in
registering mode” is displayed on
all registered handsets.
LWhen you purchase an additional
handset, refer to the additional
handset’s installation manual for
registration.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
1{MENU}
2{V}/{^}: “Initial setting” i
{OK}
3{V}/{^}: “Registration” i
{OK}
4{V}/{^}: “Deregistration” i
{OK}
5{3}{3}{5} i {OK}
6Select the handset(s) you want to
cancel by pressing the desired
handset number ({1}-{6}). i
{OK}
LThe selected handset number(s)
flashes.
LTo undo a selection, press the
handset number again. The
number stops flashing.
7{V}/{^}: “Yes” i {OK}
8{OFF}
TG401x.book Page 23 Friday, December 3, 2010 1:36 PM
Caller ID Service
24
For assistance, please visit http://www.panasonic.com/help
Using Caller ID service
Important:
LThis unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Caller ID features
When an outside call is being received,
the caller’s name and phone number are
displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
LIf the unit cannot receive caller
information, the following is displayed:
–“Out of area”: The caller dials
from an area which does not
provide a Caller ID service.
–“Private caller”: The caller
requests not to send caller
information.
–“Long distance”: The caller
makes a long distance call.
LIf the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call. The display shows
“Missed call”. This lets you know if
you should view the caller list to see who
called while you were away.
Note:
LEven when there are unviewed
missed calls, “Missed call”
disappears from the standby display if
the following operation is performed
by one of the registered handsets:
– Being replaced on the base unit or
charger.
– Pressing {OFF}.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in
the caller list.
Caller list
Important:
LOnly 1 person can access the caller
list at a time.
LMake sure the unit’s date and time
setting is correct (page 14).
Viewing the caller list and
calling back
1{<} CID
2Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
LIf > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
3To call back, press {C}.
To exit, press {OFF}.
Note:
LIf the entry has already been viewed
or answered, “Q” is displayed, even if
it was viewed or answered using
another handset.
TG401x.book Page 24 Friday, December 3, 2010 1:36 PM
Caller ID Service
25
For assistance, please visit http://www.panasonic.com/help
Editing a caller’s phone
number before calling back
You can edit a phone number in the
caller list by removing its area code
and/or the long distance code “1”.
1{<} CID
2{V}/{^}: Select the desired entry.
LIf > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
3{MENU} i {V}/{^}: “Edit &
Save” i {OK}
4Press {MENU} repeatedly until the
phone number is shown in the
desired format.
5{C}
Caller ID number auto edit
feature
Once you call back an edited number,
the handset which was used to call back
remembers the area code and format of
the edited number. The next time
someone calls from the same area code,
caller information is customized by the
handset as follows:
– When the call is being received, the
Caller ID number is displayed in the
same format as the edited number.
– After the call has ended, the caller’s
phone number is displayed in the
same format as the edited number,
when reviewed from the caller list.
For example, you can use this feature to
set the handset to ignore the area code
of callers in your area, so that you can
call these local numbers using caller
information without dialing the area
code.
To activate this feature, you must edit an
entry in the caller list, then call that
number. After that, phone numbers from
that caller’s area code are edited
automatically.
This feature can be set for each handset
(page 21). The default setting is “On”.
Note:
LPhone numbers from the 4 most
recently edited area codes are
automatically edited.
LIf you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the
area codes you want to edit once
again.
Erasing selected caller
information
1{<} CID
2{V}/{^}: Select the desired entry.
3{CLEAR} i {V}/{^}: “Yes” i
{OK} i {OFF}
Erasing all caller information
1{<} CID
2{V}/{^}: Select the desired entry.
i {OK}
3{V}/{^}: “Erase all” i {OK}
4{V}/{^}: “Yes” i {OK} i {OFF}
1Local phone number
Example: 321-5555
2Area code – Local phone number
Example: 555-321-5555
31 – Area code – Local phone
number
Example: 1-555-321-5555
TG401x.book Page 25 Friday, December 3, 2010 1:36 PM
Caller ID Service
26
For assistance, please visit http://www.panasonic.com/help
Storing caller information to
the phonebook
1{<} CID
2{V}/{^}: Select the desired entry.
i {MENU}
3{V}/{^}: “Edit & Save” i {OK}
LTo edit the number, press
{MENU} repeatedly until the
phone number is shown in the
desired format.
4{MUTE}
5Continue from step 3, “Editing
entries”, page 19.
TG401x.book Page 26 Friday, December 3, 2010 1:36 PM
Answering System
27
For assistance, please visit http://www.panasonic.com/help
Answering system
The answering system can answer and
record calls for you when you are
unavailable to answer the phone.
Important:
LOnly 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
LWhen callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
14).
Memory capacity (including
your greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages
can be recorded.
Note:
LIf message memory becomes full:
–“Messages full” is shown on the
handset display.
– The ANSWER ON indicator on the
base unit flashes rapidly when the
answering system is turned on.
LWhen the message memory becomes
full:
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though
their messages are not recorded.
Turning the answering
system on/off
Press {ANSWER ON} to turn on/off the
answering system.
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Answer on” or “Answer
off” i {OK} i {OFF}
Note for base unit and handset:
LWhen the answering system is turned
on, the ANSWER ON indicator on the
base unit lights up.
Call screening
While a caller is leaving a message, you
can listen to the call through the
handset’s speaker. To adjust the
speaker volume, press {^} or {V}
repeatedly. You can answer the call by
pressing {C} on the handset. Call
screening can be set for each handset.
The default setting is “On”.
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Settings” i {OK}
4{V}/{^}: “Screen call” i {OK}
5{V}/{^}: Select the desired setting.
i {OK} i {OFF}
Available for:
KX-TG4021/KX-TG4071 series (page
3) Base unit
Handset
TG401x.book Page 27 Friday, December 3, 2010 1:36 PM
Answering System
28
For assistance, please visit http://www.panasonic.com/help
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Greeting” i {OK}
4{V}/{^}: “Record greeting” i
{OK}
5{V}/{^}: “Yes” i {OK}
6After a beep sounds, hold the
handset about 20 cm (8 inches)
away and speak clearly into the
microphone (2 minutes max.).
7Press {OK} to stop recording.
8{OFF}
Using a pre-recorded greeting
message
If you erase or do not record your own
greeting message, the unit plays a pre-
recorded greeting asking callers to leave
a message.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded
greeting message once you record your
own greeting message, you need to
erase your own greeting message.
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Greeting” i {OK}
4{V}/{^}: “Pre-recorded” i
{OK}
5{OK} i {OFF}
Playing back the greeting
message
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Greeting” i {OK}
4{V}/{^}: “Check greeting” i
{OK}
5{OFF}
Listening to messages
using the base unit
When new messages have been
recorded, the message indicator on the
base unit flashes.
Press {6}.
LIf new messages have been recorded,
the base unit plays back new
messages.
LIf there are no new messages, the
base unit plays back all messages.
Operating the answering
system during playback
Key Operation
{^} or {V} Adjust the speaker
volume
{7}Repeat message*1
{8}Skip message
{■} (STOP) Stop playback
{ERASE}Erase currently
playing message
TG401x.book Page 28 Friday, December 3, 2010 1:36 PM
Answering System
29
For assistance, please visit http://www.panasonic.com/help
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
Erasing all messages
Press {ERASE} 2 times while the unit is
not in use.
Listening to messages
using the handset
When new messages have been
recorded “New message” is displayed.
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Play new msg.” or
“Play all msg.” i {OK}
4When finished, press {OFF}.
Note:
LTo switch to the receiver, press {C}.
Operating the answering
system
{MENU} i {V}/{^}: “Answering
device” i {OK}
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
*2 To resume playback:
{V}/{^}: “Playback” i {OK}
*3 You can also erase as follows:
{CLEAR} i {V}/{^}: “Yes” i
{OK}
*4 You can also erase as follows:
{MENU} i {V}/{^}: “Erase all”
i {OK} i {V}/{^}: “Yes” i
{OK}
Calling back (Caller ID
subscribers only)
If caller information is received for the
call, you can call the caller back while
listening to a message.
1Press {MENU} during playback.
2{V}/{^}: “Edit & Call” i {OK}
LTo edit the number before calling
back, press {MENU} repeatedly
Key Operation
{^} or {V} Adjust the
receiver/speaker
volume (during
playback)
{1} or {<}Repeat message
(during playback)*1
{2} or {>}Skip message
(during playback)
{3}Enter the
“Settings” menu
{4}Play new messages
{5}Play all messages
{6}Play greeting
message
{7}{6}Record greeting
message
{8}Turn answering
system on
{MENU}Pause message*2
{9}Stop recording
Stop playback
{0}Turn answering
system off
{*}{4}*3 Erase currently
playing message
{*}{5}*4 Erase all messages
{*}{6}Reset to a pre-
recorded greeting
message
Key Operation
TG401x.book Page 29 Friday, December 3, 2010 1:36 PM
Answering System
30
For assistance, please visit http://www.panasonic.com/help
until the phone number is shown
in the desired format (page 25).
3{C}
Erasing all messages
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Erase all msg.” i
{OK}
4{V}/{^}: “Yes” i {OK} i {OFF}
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
Remote access code
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorized parties from listening to
your messages remotely. The default
setting is “111”.
Important:
LTo prevent unauthorized access to
this product, we recommend that you
regularly change the remote code.
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Settings” i {OK}
4{V}/{^}: “Remote code” i {OK}
5Enter the desired 3-digit remote
access code.
6{OK} i {OFF}
Deactivating remote operation
Press {*} in step 5 on “Remote access
code”, page 30.
LThe entered remote access code is
deleted.
Using the answering system
remotely
1Dial your phone number from a
touch-tone phone.
2After the greeting message starts,
enter your remote access code.
LThe unit announces the number of
new messages.
LThe voice guidance
announcements are different
depending on the voice guidance
language setting (page 14).
3Follow the voice guidance prompts
as necessary or control the unit
using remote commands (page 31).
4When finished, hang up.
Note:
LYou can also leave a message just as
any outside caller can. After the
greeting message starts, press {*} to
skip the greeting message and record
your message after the beep.
Voice guidance
When the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to
press {1} to perform a specific
operation, or press {2} to listen to more
available operations.
TG401x.book Page 30 Friday, December 3, 2010 1:36 PM
Answering System
31
For assistance, please visit http://www.panasonic.com/help
Note:
LIf you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
When the Spanish voice guidance is
selected
To start the voice guidance, press {9}.
The voice guidance announces the
available remote commands (page 31).
Note:
LIf you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
Remote commands
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
1Dial your phone number from a
touch-tone phone.
2Let the phone ring 15 times.
LA long beep is heard.
3Enter your remote access code
within 10 seconds after the long
beep.
LThe greeting message is played
back.
LYou can either hang up, or enter
your remote access code again
and begin remote operation (page
30).
Answering system
settings
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Ring count” before the
unit answers calls. You can select 2 to 7
rings, or “Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering
system answers at the end of the 2nd
ring when new messages have been
recorded, or at the end of the 5th ring
when there are no new messages. If you
call your phone from outside to listen to
new messages (page 30), you know that
there are no new messages when the
phone rings for the 3rd time. You can
then hang up without being charged for
the call.
1{MENU}
Key Operation
{1}Repeat message
(during playback)*1
{2}Skip message
(during playback)
{4}Play new messages
{5}Play all messages
{9}Stop playback*2
Start voice guidance*3
{0}Turn answering system
off
{*}{4}Erase currently playing
message
{*}{5}Erase all messages
{*}{#}End remote operation
(or hang up)
TG401x.book Page 31 Friday, December 3, 2010 1:36 PM
Answering System
32
For assistance, please visit http://www.panasonic.com/help
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Settings” i {OK}
4{V}/{^}: “Ring count” i {OK}
5{V}/{^}: Select the desired setting.
i {OK} i {OFF}
For voice mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, call
waiting, voice mail, and unlimited
local/regional/long distance calls, please
note the following:
LTo use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 27).
LTo use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Ring count”
setting so that this unit’s answering
system answers calls before the
voice mail service of your service
provider/telephone company does.
It is necessary to check the number
of rings required to activate the
voice mail service provided by your
service provider/telephone
company before changing this
setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller.
The default setting is “3 min”.
1{MENU}
2{V}/{^}: “Answering device”
i {OK}
3{V}/{^}: “Settings” i {OK}
4{V}/{^}: “Recording time” i
{OK}
5{V}/{^}: Select the desired setting.
i {OK} i {OFF}
TG401x.book Page 32 Friday, December 3, 2010 1:36 PM
Voice Mail Service
33
For assistance, please visit http://www.panasonic.com/help
Voice mail service
Voice mail is an automatic answering
service offered by your service
provider/telephone company. After you
subscribe to this service, your service
provider/telephone company’s voice
mail system answers calls for you when
you are unavailable to answer the phone
or when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
Please contact your service provider/
telephone company for details of this
service.
Important:
LTo use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 27). For
details, see page 32 (KX-TG4021/
KX-TG4071 series: page 3).
Voice mail message indication
When you have new voice mail
messages, “New Voice Mail” is
displayed on the handset if message
indication service is available.
In order to listen to your voice mail
messages, you must dial the voice mail
access number of your service provider/
telephone company.
Note:
LIf the handset still indicates there are
new messages even after you have
listened to all new messages, turn it
off by pressing and holding {#} until
the handset beeps.
LIf your voice mail service uses voice
mail tones and a message is over 3
minutes long, the handset may not
indicate new messages.
TG401x.book Page 33 Friday, December 3, 2010 1:36 PM
Intercom/Locator
34
For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made between
handsets.
Note:
LIf you receive an outside call while
talking on the intercom, you hear 2
tones. To answer the call with the
handset, press {OFF}, then press
{C}.
LWhen paging a handset, the paged
handset beeps for 1 minute.
Making an intercom call
1{MENU}
2{V}/{^}: “Intercom” i {OK}
3Select the handset you want to page
by pressing the desired handset
number ({1} - {6}).
LTo stop paging, press {OFF}.
4When you finish talking, press
{OFF}.
Answering an intercom call
1Press {C} to answer the page.
2When you finish talking, press
{OFF}.
Handset locator
You can locate a misplaced handset by
paging it.
1Base unit: {LOCATOR}
LAll registered handsets beep for 1
minute.
2To stop paging:
Base unit: Press {LOCATOR}.
Handset: Press {OFF}.
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can
be made between 2 handsets.
1During an outside call, press
{MENU}.
2{V}/{^}: “Intercom” i {OK}
3Select the handset you want to page
by pressing the desired handset
number ({1} - {6}).
4Wait for the paged party to answer.
LIf the paged party does not
answer, press {C} to return to
the outside call.
5To complete the transfer:
Press {OFF}.
LThe outside call is being routed to
the destination unit.
To establish a conference call:
Press {MENU}. i {V}/{^}:
“Conference” i {OK}
LTo leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
LTo put the outside call on hold,
press {MENU}. i {V}/{^}:
“Hold” i {OK}
To resume the conference, press
{MENU}. i {V}/{^}:
“Conference” i {OK}
Answering a transferred call
Press {C} to answer the page.
TG401x.book Page 34 Friday, December 3, 2010 1:36 PM
Useful Information
35
For assistance, please visit http://www.panasonic.com/help
Wall mounting
Note:
LMake sure that the wall is strong
enough to support the weight of the
unit.
Base unit
■ KX-TG4011 series: page 3
Drive the screws (not supplied) into the
wall.
■ KX-TG4021/KX-TG4071 series:
page 3
1Lead the AC adaptor cord and
telephone line cord through the hole
in the wall mounting adaptor in the
direction of the arrow.
2Tuck the telephone line cord inside
the wall mounting adaptor (A).
Connect the AC adaptor cord and
telephone line cord (B).
3Insert the hooks on the wall
mounting adaptor into holes 1 and
2 on the base unit.
Hook
Screws
30 mm
(1
3
/
16
inches)
A
B
Hooks
2
1
1
2
TG401x.book Page 35 Friday, December 3, 2010 1:36 PM
Useful Information
36
For assistance, please visit http://www.panasonic.com/help
4Adjust the adaptor to hold the base
unit, then push it in the direction of
the arrow until it clicks into place.
5Mount the unit on a wall then slide
down to secure in place.
To remove the wall mounting adaptor
While pushing down the release levers
(A), remove the adaptor (B).
Charger
Drive the screws (not supplied) into the
wall.
83 mm
(3
1
/
4
inches)
or
102 mm
(4 inches)
83 mm
(
31/4 inches
)
102 mm
(4 inches)
(120 V AC,
60 Hz)
1
2
1
2
Wall phone plate
B
AA
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
TG401x.book Page 36 Friday, December 3, 2010 1:36 PM
Useful Information
37
For assistance, please visit http://www.panasonic.com/help
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
*1 KX-TG4021/KX-TG4071 series: page 3
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Display message Cause/solution
Busy LThe called unit is in use.
LOther units are in use and the system is busy.
Try again later.
LThe handset you are using is too far from the
base unit. Move closer and try again.
LThere is no handset registered to the base
unit matching the handset number you
entered.
Error!! LRecording was too short. Try again.*1
No link to base.
Reconnect main base AC
adaptor.
LThe handset has lost communication with the
base unit. Move closer to the base unit and try
again.
LUnplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
LThe handset’s registration may have been
canceled. Re-register the handset (page 23).
Problem Cause/solution
The handset does not turn
on even after installing
charged batteries.
LPlace the handset on the base unit or charger to
turn on the handset.
TG401x.book Page 37 Friday, December 3, 2010 1:36 PM
Useful Information
38
For assistance, please visit http://www.panasonic.com/help
Programmable settings
Battery recharge
The unit does not work. LMake sure the batteries are installed correctly
(page 10).
LFully charge the batteries (page 10).
LCheck the connections (page 10).
LUnplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
LThe handset has not been registered to the base
unit. Register the handset (page 23).
I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord
is not connected. Check the connections.
LDisconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
Problem Cause/solution
The display is in a
language I cannot read.
LChange the display language (page 13).
I cannot register a handset
to a base unit.
LThe maximum number of handsets (6) is already
registered to the base unit. Cancel unused
handset registrations from the base unit (page 23).
Problem Cause/solution
The handset beeps and/or
7 flashes.
LBattery charge is low. Fully charge the batteries
(page 10).
I fully charged the
batteries, but 7 still
flashes or the operating
time seems to be shorter.
LClean the battery ends (S, T) and the charge
contacts with a dry cloth and charge again.
LIt is time to replace the batteries (page 10).
Problem Cause/solution
TG401x.book Page 38 Friday, December 3, 2010 1:36 PM
Useful Information
39
For assistance, please visit http://www.panasonic.com/help
Making/answering calls, intercom
*1 KX-TG4021/KX-TG4071 series: page 3
Problem Cause/solution
w is flashing. LThe handset is too far from the base unit. Move
closer.
LThe base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base
unit.
LThe handset is not registered to the base unit.
Register it (page 23).
Noise is heard, sound cuts
in and out.
LYou are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from sources
of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
The handset does not ring. LThe ringer volume is turned off. Adjust the ringer
volume (page 21).
The base unit does not
ring.*1
LThe ringer volume is turned off. Adjust the ringer
volume (page 16).
I cannot make a call. LThe dialing mode may be set incorrectly. Change
the setting (page 14).
LThe handset is too far from the base unit. Move
closer and try again.
I cannot make long
distance calls.
LMake sure that you have long distance service.
TG401x.book Page 39 Friday, December 3, 2010 1:36 PM
Useful Information
40
For assistance, please visit http://www.panasonic.com/help
Caller ID
Problem Cause/solution
Caller information is not
displayed.
LYou must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
LIf your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
LIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
LThe name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
LOther telephone equipment may be interfering
with this unit. Disconnect the other equipment and
try again.
Caller information is
displayed late.
LDepending on your service provider/telephone
company, the unit may display the caller’s
information at the 2nd ring or later.
LMove closer to the base unit.
The caller list/incoming
phone numbers are not
edited automatically.
LThe Caller ID number auto edit feature is turned
off. Turn it on and try again (page 21).
LYou need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone
number edited in the caller
list.
LThe phone number you dialed might have been
edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 25).
The 2nd caller’s
information is not
displayed during an
outside call.
LIn order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
TG401x.book Page 40 Friday, December 3, 2010 1:36 PM
Useful Information
41
For assistance, please visit http://www.panasonic.com/help
Answering system (KX-TG4021/KX-TG4071 series: page 3)
Liquid damage
Caution:
LTo avoid permanent damage, do not use a microwave oven to speed up the drying
process.
Problem Cause/solution
The unit does not record
new messages.
LThe answering system is turned off. Turn it on
(page 27).
LThe message memory is full. Erase unnecessary
messages (page 28).
LIf you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 32).
I cannot operate the
answering system.
LSomeone is using the unit. Wait for the other user
to finish.
LA caller is leaving a message. Wait for the caller to
finish.
LThe handset is too far from the base unit. Move
closer.
I cannot operate the
answering system
remotely.
LThe remote access code is not set. Set the remote
access code (page 30).
LYou are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 30).
LPress each key firmly.
LThe answering system is turned off. Turn it on
(page 31).
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
LDisconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least 3
days. After the handset/base unit are completely
dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before
use. If the unit does not work properly, contact an
authorized service center.
TG401x.book Page 41 Friday, December 3, 2010 1:36 PM
Useful Information
42
For assistance, please visit http://www.panasonic.com/help
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
TG401x.book Page 42 Friday, December 3, 2010 1:36 PM
Useful Information
43
For assistance, please visit http://www.panasonic.com/help
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce, or eliminate,
interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body (excluding extremities of
hands, wrist and feet).
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L The handset may be carried and operated
with only the specific provided belt-clip.
Other non-tested belt-clips or similar
body-worn accessories may not comply
and must be avoided.
Notice
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
TG401x.book Page 43 Friday, December 3, 2010 1:36 PM
Guía Rápida Española
44
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
Instalación
Filtro DSL/ADSL*
A la toma de teléfono
de línea única (RJ11C)
(120 V CA, 60 Hz)
“Clic”
“Clic”
Unidad base
Gancho
Correcto Incorrecto
CARGUE
APROXIMADAMENTE
DURANTE 7 HORAS
Auricular
Cargador
L
Use solo el adaptador de corriente Panasonic PQLV219 incluido.
*Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
L
El modelo ilustrado es el KX-TG4011.
L
Series KX-TG4021/KX-TG4071: El diseño de la parte inferior de la unidad base es
diferente al del KX-TG4011. Para obtener detalles, vea las conexiones de la unidad
base de las series KX-TG4021/KX-TG4071 (page 10).
L
UTILICE SOLO baterías de Ni-MH tamaño AAA (R03).
L
NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L
Compruebe que las polaridades son las correctas (S, T).
L
Use solo el adaptador de
corriente Panasonic
PQLV219 incluido.
(120 V CA, 60 Hz)
Confirme que
aparezca
“Cargando”.
SOLO baterías Ni-MH recargables
Oprima
firmemente
el contacto.
TG401x.book Page 44 Friday, December 3, 2010 1:36 PM
Guía Rápida Española
45
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Sugerencias de operación
Tecla navegadora
{^}
,
{V}
,
{
<
}
, o
{
>
}
: Navegue por diversas listas y
elementos.
?
VOL. (Volumen:
{^}
o
{V}
): Ajuste el volumen del
receptor o el altavoz mientras habla.
{
<
}
CID (identificador de llamadas): Vea la lista de
personas que llamaron.
{
>
}
REDIAL (remarcación): Vea la lista de remarcación.
Cambio de idiomas (Auricular) (predeterminado: inglés)
Idioma de la pantalla
1
{
MENU
}
i
{V}
/
{^}
:
“
Initial setting
”
i
{
OK
}
2
{V}
/
{^}
:
“
Display settings
”
i
{
OK
}
3
{V}
/
{^}
:
“
Change language
”
i
{
OK
}
4
{V}
/
{^}
:
“
Español
”
i
{
OK
}
i
{
OFF
}
Idioma de la guía de voz
Disponible para: series KX-TG4021/KX-TG4071
1
{
MENU
}
i
{V}
/
{^}
:
“
Contestadora
”
i
{
OK
}
2
{V}
/
{^}
:
“
Ajustes
”
i
{
OK
}
3
{V}
/
{^}
:
“
Menú de voz
”
i
{
OK
}
4
{V}
/
{^}
:
“
Español
”
i
{
OK
}
i
{
OFF
}
Fecha y hora (Auricular)
1
{
MENU
}
i
{V}
/
{^}
:
“
Fecha y hora
”
i
{
OK
}
2
Introduzca el día, mes y año actuales.
3
Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4
{
OK
}
i
{
OFF
}
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadas Marque el número telefónico.
i
{C}
/
{s}
Para contestar llamadas
{C}
/
{s}
Para colgar
{
OFF
}
Para ajustar el volumen del
receptor o del altavoz
Oprima
{^}
o
{V}
repetidamente mientras habla.
Cómo hacer una llamada
usando la lista de
remarcación
{
>
}
REDIAL
i
{V}
/
{^}
: Seleccione el número telefónico
deseado.
i
{C}
{V}
{^}
{}
Subir volumen
Bajar volumen
<}{>
-
-
-
-
TG401x.book Page 45 Friday, December 3, 2010 1:36 PM
Guía Rápida Española
46
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Para ajustar el volumen del
timbre del auricular
1
{
MENU
}
i
{V}
/
{^}
:
“
Ajuste inicial
”
i
{
OK
}
2
{V}
/
{^}
:
“
Ajuste de timbre
”
i
{
OK
}
3
{V}
/
{^}
:
“
Vol. de timbre
”
i
{
OK
}
4
{V}
/
{^}
:
Seleccione el volumen deseado.
i
{
OK
}
i
{
OFF
}
Directorio telefónico compartido (Auricular)
Para añadir entradas
1
{
C
}
i
{
MENU
}
i
“
Agr Ent Nueva
”
i
{
OK
}
2
Introduzca el nombre de la persona (máx. 16 caracteres).
i
{
OK
}
3
Introduzca el número telefónico de la persona (máx. 24
dígitos).
i
{
OK
}
2 veces
i
{
OFF
}
Para hacer llamadas
{
C
}
i
{V}
/
{^}
: Seleccione la entrada deseada.
i
{C}
Sistema contestador de llamadas (Unidad base): series KX-TG4021/KX-TG4071
Contestador encendido/
apagado
Oprima
{
ANSWER ON
}
para encender y apagar el contestador
de llamadas.
Para escuchar mensajes
{
6
}
Sistema contestador de llamadas (Auricular): series KX-TG4021/KX-TG4071
Para escuchar mensajes
1
{
MENU
}
i
{V}
/
{^}
:
“
Contestadora
”
i
{
OK
}
2
{V}
/
{^}
:
“
Reprod. nuevos
”
o
“
Reprod. todos
”
i
{
OK
}
Preguntas frecuentes
Pregunta Causa y solución
¿Por qué está parpadeando
w
?
L
El auricular está demasiado lejos de la unidad base.
Acérquelo.
L
El adaptador para corriente de la unidad base no está
conectado correctamente. Conecte de nuevo el adaptador
para corriente a la unidad base.
L
El auricular no está registrado en la unidad base. Regístrelo.
1Auricular:
{
MENU
}
i
{V}
/
{^}
:
“
Ajuste inicial
”
i
{
OK
}
i
{V}
/
{^}
:
“
Registrar
”
i
{
OK
}
i
{V}
/
{^}
:
“
Registrar Auric.
”
i
{
OK
}
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
TG401x.book Page 46 Friday, December 3, 2010 1:36 PM
Guía Rápida Española
47
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
¿Por qué está parpadeando
w
?
2
Unidad base:
N
serie KX-TG4011
Oprima y mantenga oprimido
{
LOCATOR
}
durante
aproximadamente 5 segundos. (No hay tono de registro)
N
series KX-TG4021/KX-TG4071
Oprima y mantenga oprimido
{
LOCATOR
}
durante
aproximadamente 5 segundos hasta que suene el tono de
registro.
3
Auricular:
Oprima
{
OK
}
, y después espere a que se emita
un pitido largo.
¿Cómo se incrementa el
nivel de volumen del
auricular?
L
Oprima la tecla de navegación
{^}
repetidamente mientras
habla.
¿Por qué hay ruido o se
corta la conversación?
L
Trate de reubicar la unidad base de forma que se minimice la
distancia al auricular.
L
Si ocurre el mismo problema aunque el auricular se
encuentre enseguida de la unidad base, llame a soporte al
cliente de Panasonic al 1-800-211-PANA (1-800-211-7262).
¿Es posible añadir otro
auricular accesorio a mi
unidad base?
L
Sí, puede añadir hasta 6 auriculares (incluyendo los que se
venden con su unidad base) a una sola unidad base.
L
Para adquirir auriculares accesorios adicionales
(KX-TGA401/KX-TGA651/KX-TGA750), visite
http://www.panasonic.com
o llame al 1-800-332-5368. Los usuarios TTY (usuarios con
impedimentos auditivos o del habla) pueden llamar al
1-866-605-1277.
¿Es posible mantener
cargando las baterías todo el
tiempo?
L
Puede dejar el auricular en la unidad base o el cargador en
cualquier momento. Esto no daña las baterías.
¿Cómo se contestan las
llamadas en espera
(segunda llamada)?
L
Oprima
{
CALL WAIT
}
cuando escuche el tono de llamada en
espera.
Para obtener más información acerca del registro, visite
http://www.panasonic.com/RegisterYourHandset
(solo en inglés)
Preguntas frecuentes
Pregunta Causa y solución
TG401x.book Page 47 Friday, December 3, 2010 1:36 PM
Appendix
48
For assistance, please visit http://www.panasonic.com/help
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
Accessory Purchases (United States and Puerto Rico)
TG401x.book Page 48 Friday, December 3, 2010 1:36 PM
Appendix
49
For assistance, please visit http://www.panasonic.com/help
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“Limited Warranty period”), at its
option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor.
During the “Parts” Limited Warranty period, there will be no charge for parts.
You must mail-in your product prepaid during the Limited Warranty period. This
Limited Warranty excludes both parts and labor for batteries, antennas, and
cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products
purchased as new.
For assistance in the continental United States and Puerto Rico in obtaining
repairs please ship the product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a
return address and provide a day time phone number where you can be
reached. P.O. Boxes are not acceptable. Keep the tracking number for your
records. A copy of valid registered receipt is required under the 1 year parts
and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Ship-In Service
TG401x.book Page 49 Friday, December 3, 2010 1:36 PM
Appendix
50
For assistance, please visit http://www.panasonic.com/help
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The Limited Warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication, alteration, faulty installation, set-
up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity
or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost
time, lost calls or messages, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the Limited Warranty period, you may contact your
dealer or Service Center. If the problem is not handled to your satisfaction, then
write to the warrantor’s Consumer Affairs Department at the addresses listed
for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and
adequately insured.
L Do not send your unit to Panasonic Corporation of North America
listed on the back cover or to executive or regional sales offices. These
locations do not repair consumer products.
When you ship the product
TG401x.book Page 50 Friday, December 3, 2010 1:36 PM
Index
51
Index
# 4-way conference: 17
A Additional handset: 23
Answering calls: 15
Answering system
Call screening: 27
Erasing messages: 28, 29, 30, 31
Greeting message: 28
Listening to messages: 28, 29, 30
Number of rings: 31
Recording time: 32
Remote access code: 30
Remote operation: 30
Ring count: 31
Toll saver: 31
Turning on/off: 27, 29, 31
Auto talk: 16
B Battery: 10, 11
Belt clip: 13
Booster (Clarity booster): 17
C Caller ID number auto edit: 25
Caller ID service: 24
Caller list: 24
Caller list edit: 25
Call share: 17
Call waiting: 17
Call Waiting Caller ID: 17
Chain dial: 19
CID (Caller ID): 24
Conference calls: 34
Customer support: 21
D Date and time: 14
Dialing mode: 14
Display
Contrast: 21
Language: 13
E Eco mode: 11
Error messages: 37
F Flash: 16
H Handset
Deregistration: 23
Locator: 34
Registration: 23
Hold: 16
I Intercom: 34
K Key tone: 21
M Making calls: 15
Missed calls: 24
Mute: 16
P Pause: 15
Phonebook: 18
Power failure: 11
Privacy mode: 17
R Redialing: 15
Ringer tone: 21
Rotary/pulse service: 17
S SP-PHONE (Speakerphone): 15
T Temporary tone dialing: 17
Transferring calls: 34
Troubleshooting: 37
TTY: 48
V Voice guidance language: 14
Voice mail: 32, 33
Volume
Receiver: 15
Ringer (Base unit): 16
Ringer (Handset): 16
Speaker: 15
W Wall mounting: 35
TG401x.book Page 51 Friday, December 3, 2010 1:36 PM
PNQX2379YA CC1209SH2120 (A)
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic System Networks Co., Ltd.
© Panasonic System Networks Co., Ltd. 2009
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
Visit our Web site: http://www.panasonic.com/help
LFAQ and troubleshooting hints are available.
Attach your purchase receipt here.
One Panasonic Way, Secaucus, New Jersey 07094
Printed in China
TG401x.book Page 52 Friday, December 3, 2010 1:36 PM