Panasonic of North America 96NKX-TGA659 FCC Part 15 D / DECT Cordless Telephone Handset User Manual Operating Instructions English

Panasonic Corporation of North America FCC Part 15 D / DECT Cordless Telephone Handset Operating Instructions English

user manual

Operating InstructionsDigital Cordless Answering SystemModel shown is KX-TG6591.Model No. KX-TG6591KX-TG6592Before initial use, see “GettingStarted” on page 9.Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and savethem for future reference.Consulte “Guía Rápida Española”, página 55.This unit is compatible with Caller ID. You must subscribe to the appropriateservice offered by your service provider/telephone company.For assistance, visit our Web site: http://www.panasonic.com/help forcustomers in the U.S.A. or Puerto Rico.Please register your product: http://www.panasonic.com/prodreg
IntroductionModel composition ..............................3Accessory information .........................3Important InformationFor your safety ....................................6Important safety instructions ...............7For best performance ..........................7Other information ................................8Specifications ......................................8Getting StartedSetting up ............................................9Note when setting up ........................10Intelligent eco mode ..........................11Controls .............................................11Belt clip ..............................................12Display ..............................................12Initial settings ....................................13Making/Answering CallsMaking calls ......................................15Answering calls .................................16Useful features during a call .............17Shared PhonebookShared phonebook ............................19Speed DialSpeed dial .........................................22ProgrammingProgrammable settings .....................24Special programming ........................29Registering a unit ..............................31Caller ID ServiceUsing Caller ID service ......................32Caller list ...........................................33Answering SystemAnswering system .............................35Turning the answering system on/off ......................................................35Greeting message .............................36Listening to messages using the baseunit ....................................................36Listening to messages using thehandset .............................................37Remote operation .............................38Answering system settings ...............39Voice Mail ServiceVoice mail service .............................41Intercom/LocatorIntercom ............................................43Handset locator .................................43Transferring calls, conferencecalls ...................................................43Useful InformationWall mounting ...................................45Error messages .................................47Troubleshooting ................................48FCC and other information ................53Guía Rápida EspañolaGuía Rápida Española ......................55AppendixCustomer services ............................59Warranty (For United States and PuertoRico) ..................................................60IndexIndex..................................................622Table of Contents
Model compositionSeries Model No. Base unit HandsetPart No. Part No. QuantityKX-TG6591seriesKX-TG6591 KX-TG6591 KX-TGA659 1KX-TG6592 KX-TG6591 KX-TGA659 2Feature highlightsnEasy-to-see LCD and big button– 1.9 inches wide display with white backlight– Big keys with backlightnEasy-to-use feature– 3 One-touch dials on handset and base unit– Dedicated volume key on the side of handset– Nonslip pad handset– Intelligent eco mode– Hands-free speakerphone on handset and base unitnEasy-to-hear feature– Customized sound systemChoose prefer sound. (Bass/Standard/Treble)– Loud receiving volume– Clear sound– Hearing aid compatible (Compliance with “TIA-1083” standard)Accessory informationSupplied accessoriesNo. Accessory item/Order number QuantityKX-TG6591 KX-TG6592AAC adaptor/PNLV226Z 1 2BTelephone line cord/PQJA10075Z 1 1CWall mounting adaptor*1 1 1DRechargeable batteries/HHR-4DPA 2 4EHandset cover*2/PNYNTGA652BR 1 2FBelt clip/PNKE1076Z2 1 2GCharger/PNLC1015ZM – 1*1 PNKL1010Z1: Black metallic, PNKL1010Z2: Pearl silver*2 The handset cover comes attached to the handset.For assistance, please visit http://www.panasonic.com/help 3Introduction
ABCDEF GAdditional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information (page 59).Accessory item Order numberRechargeablebatteriesHHR-4DPA*1RTo order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystoreBattery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handsetHeadset KX-TCA60, KX-TCA93, KX-TCA94, KX-TCA400, KX-TCA430T-adaptor KX-J66Range extender KX-TGA405*2*1 Replacement batteries may have a different capacity from that of the suppliedbatteries.*2 By installing this unit, you can extend the range of your phone system to includeareas where reception was previously not available. Up to 2 range extenders canbe registered to the base unit. This product can be purchased online. Please visitour Web site: http://www.panasonic.com/RangeExtender4For assistance, please visit http://www.panasonic.com/helpIntroduction
Expanding your phone systemOptional handset feature overviewYou can expand your phone system by registering optional handsets (6 max.) to asingle base unit.ROptional handsets may be a different color from that of the supplied handsets.Feature KX-TGA660 KX-TGA410 KX-TGA659HandsetDisplay size 1.8 inches 1.8 inches 1.9 inchesButton size Large Large Extra largeSpeed dial*1 – –*1 You can make a call using a speed dial key on the handset as well as the baseunit if your unit has speed dial feature.For assistance, please visit http://www.panasonic.com/help 5Introduction
For your safetyTo prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product.WARNINGPower connectionRUse only the power source marked on theproduct.RDo not overload power outlets andextension cords. This can result in the riskof fire or electric shock.RCompletely insert the AC adaptor/powerplug into the power outlet. Failure to do somay cause electric shock and/or excessiveheat resulting in a fire.RRegularly remove any dust, etc. from theAC adaptor/power plug by pulling it fromthe power outlet, then wiping with a drycloth. Accumulated dust may cause aninsulation defect from moisture, etc.resulting in a fire.RUnplug the product from power outlets if itemits smoke, an abnormal smell, or makesan unusual noise. These conditions cancause fire or electric shock. Confirm thatsmoke has stopped emitting and contactthe Panasonic Call Center at1-800-211-PANA (1-800-211-7262).RUnplug from power outlets and never touchthe inside of the product if its casing hasbeen broken open.RNever touch the plug with wet hands.Danger of electric shock exists.InstallationRTo prevent the risk of fire or electricalshock, do not expose the product to rain orany type of moisture.RDo not place or use this product nearautomatically controlled devices such asautomatic doors and fire alarms. Radiowaves emitted from this product may causesuch devices to malfunction resulting in anaccident.RDo not allow the AC adaptor or telephoneline cord to be excessively pulled, bent orplaced under heavy objects.Operating safeguardsRUnplug the product from power outletsbefore cleaning. Do not use liquid oraerosol cleaners.RDo not disassemble the product.RDo not spill liquids (detergents, cleansers,etc.) onto the telephone line cord plug, orallow it to become wet at all. This maycause a fire. If the telephone line cord plugbecomes wet, immediately pull it from thetelephone wall jack, and do not use.MedicalRConsult the manufacturer of any personalmedical devices, such as pacemakers orhearing aids, to determine if they areadequately shielded from external RF(radio frequency) energy. (The productoperates in the frequency range of 1.92GHz to 1.93 GHz, and the RF transmissionpower is 115 mW (max.).)RDo not use the product in health carefacilities if any regulations posted in thearea instruct you not to do so. Hospitals orhealth care facilities may be usingequipment that could be sensitive toexternal RF energy.CAUTIONInstallation and locationRNever install telephone wiring during anelectrical storm.RNever install telephone line jacks in wetlocations unless the jack is specificallydesigned for wet locations.RNever touch uninsulated telephone wires orterminals unless the telephone line hasbeen disconnected at the network interface.RUse caution when installing or modifyingtelephone lines.RThe AC adaptor is used as the maindisconnect device. Ensure that the ACoutlet is installed near the product and iseasily accessible.RThis product is unable to make calls when:– the handset batteries need recharging orhave failed.– there is a power failure.BatteryRWe recommend using the batteries notedon page 4. USE ONLY rechargeableNi-MH batteries AAA (R03) size.RDo not mix old and new batteries.6For assistance, please visit http://www.panasonic.com/helpImportant Information
RDo not open or mutilate the batteries.Released electrolyte from the batteries iscorrosive and may cause burns or injury tothe eyes or skin. The electrolyte is toxic andmay be harmful if swallowed.RExercise care when handling the batteries.Do not allow conductive materials such asrings, bracelets, or keys to touch thebatteries, otherwise a short circuit maycause the batteries and/or the conductivematerial to overheat and cause burns.RCharge the batteries provided with oridentified for use with this product only, inaccordance with the instructions andlimitations specified in this manual.ROnly use a compatible base unit (orcharger) to charge the batteries. Do nottamper with the base unit (or charger).Failure to follow these instructions maycause the batteries to swell or explode.Attention:A nickel metal hydride battery that isrecyclable powers the product you havepurchased.Please call 1-800-8-BATTERY(1-800-822-8837) for information on how torecycle this battery.Important safetyinstructionsWhen using your product, basic safetyprecautions should always be followed toreduce the risk of fire, electric shock, andinjury to persons, including the following:1. Do not use this product near water forexample, near a bathtub, washbowl,kitchen sink, or laundry tub, in a wetbasement or near a swimming pool.2. Avoid using a telephone (other than acordless type) during an electrical storm.There may be a remote risk of electricshock from lightning.3. Do not use the telephone to report a gasleak in the vicinity of the leak.4. Use only the power cord and batteriesindicated in this manual. Do not dispose ofbatteries in a fire. They may explode.Check with local codes for possible specialdisposal instructions.SAVE THESE INSTRUCTIONSFor best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonicunits use radio waves to communicate witheach other.RFor maximum coverage and noise-freecommunications, place your base unit:– at a convenient, high, and centrallocation with no obstructions betweenthe handset and base unit in an indoorenvironment.– away from electronic appliances such asTVs, radios, personal computers,wireless devices, or other phones.– facing away from radio frequencytransmitters, such as external antennasof mobile phone cell stations. (Avoidputting the base unit on a bay window ornear a window.)RCoverage and voice quality depends on thelocal environmental conditions.RIf the reception for a base unit location isnot satisfactory, move the base unit toanother location for better reception.EnvironmentRKeep the product away from electrical noisegenerating devices, such as fluorescentlamps and motors.RThe product should be kept free fromexcessive smoke, dust, high temperature,and vibration.RThe product should not be exposed todirect sunlight.RDo not place heavy objects on top of theproduct.RWhen you leave the product unused for along period of time, unplug the product fromthe power outlet.RThe product should be kept away from heatsources such as heaters, kitchen stoves,etc. It should not be placed in rooms wherethe temperature is less than 0°C (32°F) orgreater than 40°C (104°F). Dampbasements should also be avoided.RThe maximum calling distance may beshortened when the product is used in theFor assistance, please visit http://www.panasonic.com/help 7Important Information
following places: Near obstacles such ashills, tunnels, underground, near metalobjects such as wire fences, etc.ROperating the product near electricalappliances may cause interference. Moveaway from the electrical appliances.Routine careRWipe the outer surface of the productwith a soft moist cloth.RDo not use benzine, thinner, or anyabrasive powder.Other informationCAUTION: Risk of explosion if battery isreplaced by an incorrect type. Dispose of usedbatteries according to the instructions.Notice for product disposal, transfer, orreturnRThis product can store your private/confidential information. To protect yourprivacy/confidentiality, we recommend thatyou erase information such as phonebookor caller list entries from the memory beforeyou dispose of, transfer, or return theproduct.NoticeENERGY STARAs an ENERGY STAR® Partner, Panasonichas determined that this product meets theENERGY STAR guidelines for energyefficiency. ENERGY STAR is a U.S.registered mark.SpecificationsnStandard:DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0)nFrequency range:1.92 GHz to 1.93 GHznRF transmission power:115 mW (max.)nPower source:120 V AC, 60 HznPower consumption:Base unit:Standby: Approx. 0.7 WMaximum: Approx.3.8 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 2.6 WnOperating conditions:0 °C – 40 °C (32 °F – 104 °F), 20 % –80 % relative air humidity (dry)Note:RDesign and specifications are subject tochange without notice.RThe illustrations in these instructions mayvary slightly from the actual product.8For assistance, please visit http://www.panasonic.com/helpImportant Information
Setting upConnectionsRUse only the supplied Panasonic ACadaptor PNLV226.nBase unitHook “Click”Press plug firmly.(120 V AC, 60 Hz)Correct WrongUse only the supplied telephone line cord.To single-linetelephone jack(RJ11C)DSL/ADSL filter* “Click”*DSL/ADSL filter (not supplied) isrequired if you have DSL/ADSL service.nCharger(120 V AC, 60 Hz)HooksBattery installationRUSE ONLY Ni-MH batteries AAA(R03) size.RDo NOT use Alkaline/Manganese/Ni-Cd batteries.RConfirm correct polarities ( , ).Rechargeable Ni-MH ONLYRWhen the date and time setting isdisplayed, see page 13.Battery chargeCharge for about 7 hours.For assistance, please visit http://www.panasonic.com/help 9Getting Started
RWhen the batteries are fully charged,the charge indicator goes off and“Fully charged” is displayed.Confirm “Charging” is displayed.Charge indicatorNote when setting upNote for connectionsRThe AC adaptor must remainconnected at all times. (It is normal forthe adaptor to feel warm during use.)RThe AC adaptor should be connectedto a vertically oriented orfloor-mounted AC outlet. Do notconnect the AC adaptor to aceiling-mounted AC outlet, as theweight of the adaptor may cause it tobecome disconnected.During a power failureThe unit will not work during a powerfailure. We recommend connecting acorded-type telephone (without ACadaptor) to the same telephone line or tothe same telephone line jack using aPanasonic T-adaptor (page 4).Note for battery installationRUse the supplied rechargeablebatteries. For replacement, werecommend using the Panasonicrechargeable batteries noted onpage 4, 6.RWipe the battery ends ( , ) with adry cloth.RAvoid touching the battery ends ( ,) or the unit contacts.Note for battery chargeRIt is normal for the handset to feelwarm during charging.RClean the charge contacts of thehandset, base unit, and charger with asoft and dry cloth once a month.Clean more often if the unit isexposed to grease, dust, or highhumidity.Battery levelIcon Battery levelHighMediumLow Needs charging.EmptyPanasonic Ni-MH batteryperformance (supplied batteries)Operation Operating timeIn continuous use 13 hours max.*1Not in use(standby)11 days max.*1*1 If Eco mode is on.Note:RActual battery performance dependson usage and ambient environment.REven after the handset is fullycharged, the handset can be left onthe base unit or charger without any illeffect on the batteries.RThe battery level may not bedisplayed correctly after you replace10 For assistance, please visit http://www.panasonic.com/help Getting Started
the batteries. In this case, place thehandset on the base unit or chargerand let it charge for at least 7 hours.Intelligent eco modeThis feature automatically reduceshandset power consumption bysuppressing handset transmissionpower when the handset is close to thebase unit.RWhen this feature is activated, isdisplayed.REco mode is turned off when theclarity booster is activated (page 18).ControlsHandsetCBPAIJFGDEMNLKOBAHCharge indicatorRinger indicatorMessage indicatorNonslip padRNonslip pad offers support whenyou cradle the handset betweenyour shoulder and ear.SpeakerM N (Equalizer)M N/M N (VOL. : Volume: up/down)M N (TALK)M N (SP-PHONE: Speakerphone)For assistance, please visit http://www.panasonic.com/help 11Getting Started
MAN/MBN/MCN (Speed dial keys)Headset jackDial keypad (MGN: TONE)ReceiverDisplayMOFFNMFLASHN MCALL WAITNMicrophoneCharge contactsnControl type Soft keysThe handset features 3 soft keys. Bypressing a soft key, you can selectthe feature shown directly above it onthe display. Navigator key–MDN, MCN, MFN, or MEN: Scrollthrough various lists and items.– VOL. (Volume: MDN or MCN):Adjust the receiver or speakervolume while talking.–MFN CID (Caller ID): View thecaller list.–MEN REDIAL: View the redial list.Base unitADC EBJG IF H K LCharge contactsSpeakerM N/M N (Repead/Skip)MERASEN MMUTENMAN/MBN/MCN (Speed dial keys)MnN (STOP) (FLASH)M N/M N (VOL. : Volume up/down)MicrophoneMSP-PHONEN (Speakerphone)SP-PHONE indicatorM N (PLAY)Message indicatorMLOCATORN MINTERCOMNMANSWER ON/OFFNANSWER ON/OFF indicatorBelt clipn To attach n To removeBADisplayHandset display itemsItem MeaningWithin base unit rangeOut of base unit rangeThe line is in use.RWhen flashing:The call is put on hold.RWhen flashing rapidly:An incoming call isnow being received.Eco mode is on.(page 11)Equalizer is set.(page 17)12 For assistance, please visit http://www.panasonic.com/help Getting Started
Item MeaningSpeakerphone is on.(page 15)Ringer volume is off.(page 25)Silent mode is on.(page 29)Call sharing mode is off.(page 18)Alarm is on. (page 29)Handset numberBattery levelBlocked call (page 30)Clarity booster is on.(page 18)In use Answering system isbeing used by anotherhandset or the base unit.Line inuseSomeone is using theline.Initial settingsnDirect command code:Programmable settings can beaccessed by pressing MMENUN,M#N and then the correspondingcode on the dial keypad(page 24).Example:Press MMENUN M#N M1N M1N M0NnSymbol meaning:Example: MCN/MDN: OffPress MCN or MDN to select thewords in quotations.Important:RWhen you install the batteries for thefirst time, the handset prompts you toset date and time. First pressMSELECTN, then proceed to step 2 in“Date and time ”, page 13.Date and time1MMENUN M#N M1N M0N M1N2Enter the current month, date, andyear by selecting 2 digits for each.Example: July 15, 2011M0N M7N M1N M5N M1N M1N3MOKN4Enter the current hour and minute(12-hour clock format) by selecting 2digits for each.Example: 9:30M0N M9N M3N M0N5MAM/PMN: Select “AM” or “PM”.6MSAVEN A M OFFNNote:RWhen English is selected as thedisplay language, 12-hour clockformat is used. When Spanish isselected, 24-hour clock format is used.RThe date and time may be incorrectafter a power failure. In this case, setthe date and time again.Display languageYou can select either “English” or“Español” as the display language.The default setting is “English”.1MMENUN M#N M1N M1N M0N2MCN/MDN: Select the desired setting.3MSAVENAMOFFNVoice guidance languageYou can select either “English” or“Español” as the voice guidancelanguage of the answering system. Thedefault setting is “English”.1MMENUN M#N M1N M1N M2N2MCN/M DN: Select the desired setting.3MSAVEN A M OFFNFor assistance, please visit http://www.panasonic.com/help 13Getting Started
Dialing modeIf you cannot make calls, change thissetting according to your telephone lineservice. The default setting is “Tone”.“Tone”: For tone dial service.“Pulse”: For rotary/pulse dial service.1MMENUN M#N M1N M2N M0N2MCN/MDN: Select the desired setting.3MSAVEN A M OFFN14 For assistance, please visit http://www.panasonic.com/help Getting Started
Making callsUsing the handset1Lift the handset and dial the phonenumber.RTo correct a digit, press MCLEARN.2Press M N or MCALLN.3When you finish talking, pressMOFFN or place the handset on thebase unit or charger.Using the speakerphone1Dial the phone number and press M N.RSpeak alternately with the otherparty.2When you finish talking, pressMOFFN.Note:RFor best performance, use thespeakerphone in a quiet environment.RTo switch back to the receiver, press M N/M N.Adjusting the receiver or speakervolume Press M N or M N repeatedly whiletalking.Note:RThere are 5 volume levels (1 to 5) forthe receiver. When you change thereceiver volume to level 5 (maximumlevel), the volume returns to level 4(default) after you hang up.Making a call using the redial listThe last 5 phone numbers dialed arestored in the redial list (each 48 digitsmax.).1MREDIALN or MEN REDIALRIf there is a new message in thevoice mail or answering system,MREDIALN is not displayed.2MCN/MDN: Select the desired phonenumber.3M NErasing a number in the redial list1MREDIALN or MEN REDIAL2MCN/MDN: Select the desired phonenumber. A MERASEN3MCN/MDN: “Yes” A MSELECTN4MOFFNPause (for PBX/long distance serviceusers)A pause is sometimes required whenmaking calls using a PBX or longdistance service. When storing a callingcard access number and/or PIN in thephonebook, a pause is also needed(page 21).Example: If you need to dial the lineaccess number “9” when making outsidecalls with a PBX:1M9N A MPAUSEN2Dial the phone number. A M NNote:RA 3.5 second pause is inserted eachtime MPAUSEN is pressed. Repeat asneeded to create longer pauses.Using the base unitYou can make calls with the base unitafter storing phone number in speed dialkey (page 22).1Press the speed dial key (MAN toMCN).For assistance, please visit http://www.panasonic.com/help 15Making/Answering Calls
2When the other party answers,speak into the microphone.RSpeak alternately with the otherparty.3When you finish talking, press MSP-PHONEN.Note:RFor best performance, use thespeakerphone in a quiet environment.RWhile on a call, you can switch fromthe base unit to the handset:– Press M N on the handset, thenpress MSP-PHONEN on the baseunit with the call sharing feature on(page 27).– If the handset is on the base unit,simply lift it.Adjusting the speaker volumePress M N or M N repeatedly whiletalking.Answering callsUsing the handsetWhen a call is being received, the ringerindicator flashes rapidly.1Lift the handset and press M N orM N when the unit rings.RYou can also answer the call bypressing any dial key from M0N toM9N, MGN, or M#N. (Any keyanswer feature)2When you finish talking, pressMOFFN or place the handset on thebase unit or charger.Auto talkYou can answer calls simply by liftingthe handset off the base unit or charger.You do not need to press M N. Toturn this feature on, see page 26.Adjusting the handset ringer volumenWhile the handset is ringing for anincoming call:Press MDN or MCN repeatedly to selectthe desired volume.nProgramming the volumebeforehand:1MMENUN M#N M1N M6N M0N2MCN/MDN: Select the desiredvolume.3MSAVEN A MOFFNTemporary handset ringer offWhile the handset is ringing for a call,you can turn the ringer off temporarily bypressing M N.Using the base unitWhen a call is being received, theSP-PHONE indicator flashes rapidly.1Press MSP-PHONEN when the unitrings.2Speak into the microphone.3When you finish talking, press MSP-PHONEN.Adjusting the base unit ringer volumePress M N or M N repeatedly to selectthe desired volume.RTo turn the ringer off, press and hold M N until the unit beeps.Note:REven when the ringer volume is set tooff, the base unit still rings forintercom calls (page 43).16 For assistance, please visit http://www.panasonic.com/helpMaking/Answering Calls
Useful features duringa callHandset equalizerThis feature clarifies the voice of theperson you are talking to, producing amore natural-sounding voice that iseasier to hear and understand.Press M N repeatedly to select “Off” ,“High tone”, or “Low tone” whiletalking.Note:RWhen this feature is activated, isdisplayed while talking.RDepending on the condition andquality of your telephone line, thisfeature may emphasise existing linenoise. If it becomes difficult to hear,turn this feature off.RThis feature is not available whileusing the speakerphone.HoldThis feature allows you to put an outsidecall on hold.Handset1Press MMENUN during an outsidecall.2MCN/MDN: “Hold” A MSELECTN3To release hold, press M N.RAnother handset user can takethe call by pressing M N.RThe base unit user can take thecall by pressing MSP-PHONEN.Base unit1Press MINTERCOMN and then pressMSP-PHONEN during an outside call.2To release hold, pressMSP-PHONEN.RA handset user can take the callby pressing M N.Note for handset and base unit:RIf a call is kept on hold for more than 9minutes, an alarm tone starts tosound and the ringer indicator on thehandset flashes rapidly. After 1additional minute on hold, the call isdisconnected.RIf another phone is connected to thesame line, you can also take the callby lifting its handset.RWhile an outside call is on hold, theSP-PHONE indicator on the base unitflashes.MuteWhile mute is turned on, you can hearthe other party, but the other partycannot hear you.1Press MMUTEN during conversation.R MMUTEN flashes on the handset.RThe SP-PHONE indicator on thebase unit flashes.2To return to the conversation, pressMMUTEN again.Note for handset:R MMUTEN is a soft key visible on thehandset display during a call.FlashMFLASHN allows you to use the specialfeatures of your host PBX such astransferring an extension call, oraccessing optional telephone services.Note:RTo change the flash time, seepage 27.For assistance, please visit http://www.panasonic.com/help 17Making/Answering Calls
For call waiting or CallWaiting Caller ID service usersTo use call waiting, you must firstsubscribe to call waiting from yourservice provider/telephone company.This feature allows you to receive callswhile you are already talking on thephone. If you receive a call while on thephone, you will hear a call waiting tone.If you subscribe to both Caller ID andCall Waiting with Caller ID services,the 2nd caller’s information is displayedafter you hear the call waiting tone onthe handset.1Press MCALL WAITN to answer the2nd call.2To switch between calls, pressMCALL WAITN.Note:RPlease contact your service provider/telephone company for details andavailability of this service in your area.Temporary tone dialing (forrotary/pulse service users) You can temporarily switch the dialingmode to tone when you need to accesstouch-tone services (for example,answering services, telephone bankingservices, etc.).Press MGN (TONE) before enteringaccess numbers which require tonedialing.Handset clarity boosterThis feature can improve sound claritywhen the handset is used in an areawhere there may be interference. Duringan outside call, this feature is turned onautomatically when necessary.RWhen this feature is turned on, is displayed.Call shareYou can join an existing outside call.HandsetTo join the conversation, press M Nwhen the other unit is on an outside call.Base unitTo join the conversation, pressMSP-PHONEN when the handset is onan outside call.Note for handset and base unit:RA maximum of 4 parties (including 1outside party) can join a conversationusing 3 extensions. (4-wayconference)RTo prevent other users from joiningyour conversations with outsidecallers, turn this feature off(page 27).18 For assistance, please visit http://www.panasonic.com/helpMaking/Answering Calls
Shared phonebookThe shared phonebook allows you tomake calls without having to dialmanually. Any handset registered to thebase unit can use the sharedphonebook. You can add 50 names andphone numbers to the sharedphonebook, and assign each phonebookentry to the desired group.Important:ROnly 1 person can access the sharedphonebook at a time.RCaller ID subscribers can use groupringer tone features (page 33).Adding entries1M N A MADDN2Enter the party’s name (16characters max.). A MOKN3Enter the party’s phone number (24digits max.). A MOKN4MCN/MDN: Select the desired group.A MSELECTN 2 timesRTo add other entries, repeat fromstep 2.5MOFFNCharacter table for entering namesWhile entering characters, you canswitch between uppercase andlowercase by pressing MGN (A®a).Key CharacterM1N& ’ ( ) H,– . / 1M2NA B C 2a b c 2M3ND E F 3d e f 3Key CharacterM4NG H I 4g h i 4M5NJ K L 5j k l 5M6NM N O 6m n o 6M7NP Q R S 7p q r s 7M8NT U V 8t u v 8M9NW X Y Z 9w x y z 9M0N0M#N#RTo enter another character that islocated on the same dial key, firstpress MEN to move the cursor to thenext space.RIf you do not press any dial key within5 seconds after entering a character,the character is fixed and the cursormoves to the next space.R in the above table represents asingle space.Erasing the character or numberPress MFN or MEN. A MCLEARNRPress and hold MCLEARN to erase allcharacters or numbers.GroupsGroups can help you find entries in thephonebook quickly and easily. Whenadding an entry to the phonebook, youcan assign it to one of 9 groups. Youcan change the names of groupsassigned for phonebook entries(“Friends”, “Family”, etc.) and thensearch for phonebook entries by group.The group ringer tone feature isFor assistance, please visit http://www.panasonic.com/help 19Shared Phonebook
available for Caller ID subscribers(page 33).Changing group namesThe default group name is “Group 1”to “Group 9”.1M N A MMENUN2MCN/MDN: “Group” A MSELECTN3MCN/MDN: Select the desired group.A MSELECTN4MCN/MDN: “Group name” AMSELECTN5Edit the name (10 characters max.;page 19). A MSAVEN6MOFFNFinding and calling aphonebook entryScrolling through all entries1M N2MCN/MDN: Select the desired entry.3M NSearching by first character1M N2Press the dial key (M0N–M9N or M#N)which contains the character youare searching for (page 19).RPress the same dial keyrepeatedly to display the firstentry corresponding to eachcharacter located on that dial key.RIf there is no entry correspondingto the character you selected, thenext entry is displayed.3MCN/MDN: Scroll through thephonebook if necessary.4M NSearching by group1M N A MGROUPN2MCN/MDN: Select the group you wantto search. A MSELECTNRIf you select“All groups”, theunit ends the group search.3MCN/MDN: Select the desired entry.4M NEditing entries1Find the desired entry (page 20).A MEDITN2Edit the name if necessary (16characters max.; page 19). A MOKN3Edit the phone number if necessary(24 digits max.). A MOKN4MCN/MDN: Select the desired group(page 19). A MSELECTN5MSELECTN A MOFFNErasing entriesErasing an entry1Find the desired entry (page 20).2MERASEN A MCN/MDN: “Yes”3MSELECTN A MOFFNErasing all entries1M N A MMENUN2MCN/MDN: “Erase all” AMSELECTN3MCN/MDN: “Yes” A MSELECTN4MCN/MDN: “Yes” A MSELECTN5MOFFNChain dialThis feature allows you to dial phonenumbers in the phonebook while you areon a call. This feature can be used, forexample, to dial a calling card accessnumber or bank account PIN that youhave stored in the phonebook, withouthaving to dial manually.20 For assistance, please visit http://www.panasonic.com/helpShared Phonebook
1During an outside call, pressMMENUN.2MCN/MDN: “Phonebook” AMSELECTN3MCN/MDN: Select the desired entry.4Press MCALLN to dial the number.Note:RWhen storing a calling card accessnumber and your PIN in thephonebook as one phonebook entry,press MPAUSEN to add pauses afterthe number and PIN as necessary(page 15).RIf you have rotary/pulse service, youneed to press MGN (TONE) beforepressing MMENUN in step 1 to changethe dialing mode temporarily to tone.When adding entries to thephonebook, we recommend addingMGN (TONE) to the beginning ofphone numbers you wish to chain dial(page 19).For assistance, please visit http://www.panasonic.com/help 21Shared Phonebook
Speed dialYou can assign 1 phone number to eachof the 3 speed dial keys (MAN to MCN) onthe unit.Important:RYou can set speed dial using one ofthe handsets. The stored numbers tospeed dial keys (MAN to MCN) can beused for all registered handsets andthe base unit.Adding phone numbers tospeed dial keys1MMENUN M#N M2N M6N M1N2MCN/MDN: Select the desired speeddial key.3MADDN4Enter the party’s name (16characters max.). A MOKN5Enter the party’s phone number (24digits max.). A MOKN6MSELECTN A MOFFNNote:RWhen a speed dial key (MAN to MCN)has no number added to it, you canpress that key to start from step 3.Assigning phonebook entriesto speed dial keys1MMENUN M#N M2N M6N M1N2MCN/MDN: Select the desired speeddial key.3M N4MCN/MDN: Select the desired entry.5MSAVEN A MOFFNEditing an entry1MMENUN M#N M2N M6N M1N2MCN/MDN: Select the desired speeddial key. A MMENUN3MCN/MDN: “Edit” A MSELECTN4Edit the name if necessary (16characters max.; page 19). A MOKN5Edit the phone number if necessary(24 digits max.). A MOKN6MSELECTN A MOFFNErasing an entry1MMENUN M#N M2N M6N M1N2MCN/MDN: Select the desired speeddial key. A MMENUN3MCN/MDN: “Erase” A MSELECTN4MCN/MDN: “Yes” A MSELECTN5MOFFNViewing the speed dial keyassignmentsYou can see the speed dial keyassignments on the handset display.Press MOFFN A MDNRThe phone number stored in speeddial keys (MAN to MCN) are displayed.Making a call using a speeddial keyHandsetPress and hold the speed dial key (MANto MCN).Base unitPress the speed dial key (MAN to MCN).22 For assistance, please visit http://www.panasonic.com/helpSpeed Dial
Index cardUse the index card to record the names/phone numbers stored to the speed dialbuttons.CoverIndex cardFor assistance, please visit http://www.panasonic.com/help 23Speed Dial
Programmable settingsYou can customize the unit by programming the following features using the handset.To access the features, there are 2 methods.nScrolling through the display menus1MMENUN2Press MCN or MDN to select the desired main menu. A MSELECTN3Press MCN or MDN to select the desired item from the next sub-menus. AMSELECTN4Press MCN or MDN to select the desired setting. A MSAVENRThis step may vary depending on the feature being programmed.RTo exit the operation, press MOFFN.nUsing the direct command code1MMENUN A Enter the desired code.Example: Press MMENUN M#N M1N M6N M0N.2Select the desired setting. A MSAVENRThis step may vary depending on the feature being programmed.RTo exit the operation, press MOFFN.Note:RIn the following table, <> indicates the default settings.RIn the following table, indicates the reference page number.RDisplay menu order may vary depending on your model.Display the menu tree and direct command code table Main menu: “Caller list” (Code: #213, page 33) Main menu: “Answering device”Sub-menu 1 Sub-menu 2 Settings CodePlay new msg.(msg.: message)– – #323 37Play all msg. – – #324 37Erase all msg. *1 – – #325 38Greeting Record greeting *1 –#302 36Check greeting –#303 36Pre-recorded *1(Reset to pre-recordedgreeting)–#304 3624 For assistance, please visit http://www.panasonic.com/helpProgramming
Sub-menu 1 Sub-menu 2 Settings CodeSettings Ring count *1 0: Toll saver2–7:2-7 rings<4 rings>#211 39Recording time *1 1: 1 min3:<3 min>0: Greetingonly *2#305 40Remote code *1 <111>#306 38Screen call 1:<On> 0: Off #310 35Answer on *1 – – #327 35Answer off *1 – – #328 35 Main menu: “V.M. access” (“V.M.”: Voice mail) (Code: #330, page 42) Main menu: “Intercom” (Code: #274, page 43) Main menu: “Set date & time” (page 13)Sub-menu 1 Sub-menu 2 Settings CodeDate and time *1 – – #101 13Alarm –1: Once2: Daily0:<Off>#720 29Timeadjustment *1 , *3–1:<Caller IDauto>0: Manual#226 – Main menu: “Initial setting”Sub-menu 1 Sub-menu 2 Settings CodeRinger setting Ringer volume *4 (Handset)0–7:Off–7 <6> #160 16Ringer tone *5 , *6 , *7(Handset)1–5: Tone 1–5<Tone 1>6–0: Melody1–5#161 –Silent mode–On/Off1: On 0:<Off>#238 29Silent mode–Start/End<11:00 PM/06:00 AM>#237 29For assistance, please visit http://www.panasonic.com/help 25Programming
Sub-menu 1 Sub-menu 2 Settings CodeSet date & time Date and time *1 –#101 13Alarm 1: Once2: Daily0:<Off>#720 29Time adjustment *1,*31:<Caller IDauto>0: Manual#226 –Talking CallerIDHandset 1:<On> 0: Off #162 32Base unit *1 1: On 0:<Off>#G162Handset name – – #104 30Call block *1 – – #217 30Block w/o num *2(Block calls withoutphone number)1: On 0:<Off>#240 30Speed dial *1 – – #261 22Voice mail Store VM access# *1(VM: Voice mail)–#331 41VM tone detect *1 1:<On> 0: Off #332 41Message alert –1:<On> 0: Off #340 40LCD Contrast(Display contrast)–0–6:Level 1–6<3>#145 –Key tone *8 –1:<On> 0: Off #165 –Caller ID edit(Caller ID numberauto edit)Handset 1:<On> 0: Off #214 34Base unit *1 1: On 0:<Off>#G214Auto talk *9 –1: On 0:<Off>#200 1626 For assistance, please visit http://www.panasonic.com/helpProgramming
Sub-menu 1 Sub-menu 2 Settings CodeSet tel line Set dial mode *1 1: Pulse2:<Tone>#120 14Set flash time *1 ,*10 0: 900 ms1:<700 ms>2: 600 ms3: 400 ms4: 300 ms5: 250 msG: 200 ms#: 160 ms6: 110 ms7: 100 ms8: 90 ms9: 80 ms#121 17Set line mode *1 , *11 1: A 2:<B>#122 –Call sharing*1 –1:<On> 0: Off #194 18Registration Register handset –#130 31Deregistration *2 –#131 31Change language Display 1:<English> 2: Español#110 13Voice prompt *1 1:<English> 2: Español#112 13 Main menu: “Customer support ” *12 (Code, #680)*1 If you program these settings using one of the handsets, you do not need toprogram the same item using another handset.*2 This menu is not displayed when scrolling through the display menus. It is onlyavailable in direct commands.*3 This feature allows the unit to automatically adjust the date and time each timecaller information including date and time is received.To turn this feature on, select “Caller ID auto”. To turn this feature off,select “Manual”. (Caller ID subscribers only)To use this feature, set the date and time first (page 13).*4 Ringer volume cannot be turned off for alarm, intercom calls, and paging.*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select atone (tone 1 to 5). If you select a melody, you cannot distinguish lines by theirringers.*6 If you select one of the melody ringer tones, the ringer tone continues to play forseveral seconds even if the caller has already hung up. You may either hear adial tone or no one on the line when you answer the call.For assistance, please visit http://www.panasonic.com/help 27Programming
*7 The preset melodies in this product are used with permission of © 2009Copyrights Vision Inc.*8 Turn this feature off if you prefer not to hear key tones while you are dialing orpressing any keys, including confirmation tones and error tones.*9 If you subscribe to a Caller ID service and want to view the caller’s informationafter lifting up the handset to answer a call, turn off this feature.*10 The flash time depends on your telephone exchange or host PBX. Contact yourPBX supplier if necessary. The setting should stay at “700 ms” unless pressingMFLASHN fails to pick up the waiting call.*11 Generally, the line mode setting should not be changed. This settingautomatically maintains receiver volume at the proper level depending on thecurrent telephone line condition. Set the line mode to “A” if telephone linecondition is not good.*12 The handset can display the Internet address where you can download theoperating instructions or get further information for this product, using yourcomputer.28 For assistance, please visit http://www.panasonic.com/helpProgramming
Special programmingAlarmAn alarm sounds at the set time for 3minutes once or daily. Alarm can be setfor each handset.Important:RSet the date and time beforehand(page 13).1MMENUN M#N M7N M2N M0N2MCN/MDN: Select the desired alarmoption. A MSELECTNOff Turns alarm off. Go tostep 7.Once An alarm sounds once atthe set time.Daily An alarm sounds daily atthe set time. Go to step 4.3Enter the desired month and date.A MOKN4Set the desired time.5MAM/PMN: Select “AM” or “PM”. AMOKN6MCN/MDN: Select the desired alarmtone. A MSELECTNRWe recommend selecting adifferent ringer tone from the oneused for outside calls.7MSELECTN A MOFFNRWhen the alarm is set, isdisplayed.Note:RTo stop the alarm, press any dial keyor place the handset on the base unitor charger.RWhen the handset is in use, the alarmwill not sound until the handset is instandby mode.Silent modeSilent mode allows you to select aperiod of time during which the handsetwill not ring for outside calls. This featureis useful for time periods when you donot want to be disturbed, for example,while sleeping. Silent mode can be setfor each handset.Important:RSet the date and time beforehand(page 13).RWe recommend turning the base unitringer off (page 16) in addition toturning the silent mode on.RIf you have set the alarm, the alarmsounds even if the silent mode isturned on.Turning silent mode on/off1MMENUN M#N M2N M3N M8N2MCN/MDN: Select the desired setting.A MSAVENRIf you select “Off”, press MOFFNto exit.3Enter the desired hour and minuteyou wish to start this feature.4MAM/PMN: Select “AM” or “PM”. AMOKN5Enter the desired hour and minuteyou wish to end this feature.6MAM/PMN: Select “AM” or “PM”.7MSAVEN A MOFFNRWhen the silent mode is set, isdisplayed.Changing the start and end time1MMENUN M#N M2N M3N M7N2Continue from step 3, “Turning silentmode on/off”, page 29.For assistance, please visit http://www.panasonic.com/help 29Programming
Changing the handset nameEach handset can be given acustomized name (“Bob”, “Kitchen”,etc.). This is useful when you makeintercom calls between handsets. Youcan also select whether or not thehandset name is displayed in standbymode. The default setting is “Off”. Ifyou select “On” without entering anyhandset name, “Handset 1” to“Handset 6” is displayed.1MMENUN M#N M1N M0N M4N2Enter the desired name (max. 10characters; see the character table,page 19).RIf not required, go to step 3.3MSAVEN4MCN/MDN: Select the desired setting.A MSELECTN5MSELECTN A MOFFNCall block (Caller IDsubscribers only)This feature allows the unit to reject callswhen:– the unit receives a call from a phonenumber stored in the call block list asunwanted (“Storing unwanted callers”,page 30).– the unit receives a call without phonenumber (“Block calls without phonenumber”, page 30).When a call is received, the unit rings fora short time while the caller is beingidentified. If the phone number matchesan entry in the call block list, the unitsends out a busy tone to the caller, andthen disconnects the call.Important:RWhen the unit receives a call from anumber that is stored in the call blocklist or a call without a recognizedphone number, the call is logged inthe caller list (page 33) with afterthe call is disconnected.Storing unwanted callersYou can store up to 30 phone numbersin the call block list by using the callerlist or by entering the numbers directly.Important:RWe recommend storing 10 digits(including an area code). If only 7digits are stored, all numbers thathave the same last 7 digits will beblocked.nFrom the caller list:1MFN CID2MCN/MDN: Select the entry to beblocked.RTo edit the number, pressMEDITN repeatedly until thephone number is shown in the10-digit format.3MSAVEN4MCN/MDN: “Call block” AMSELECTN5MCN/MDN: “Yes” A MSELECTN6Edit the phone number ifnecessary (24 digits max.).7MSAVEN A MOFFNnBy entering phone numbers:1MMENUN M#N M2N M1N M7N AMADDN2Enter the phone number (24digits max.).RTo erase a digit, pressMCLEARN.3MSAVEN A MOFFNBlock calls without phone numberYou can reject a call without phonenumber including “Out of area”,“Private caller”, or “Longdistance”.1MMENUN M#N M2N M4N M0N30 For assistance, please visit http://www.panasonic.com/helpProgramming
2MCN/MDN: Select the desired setting.A MSAVEN A MOFFNViewing/editing/erasing call blocknumbers1MMENUN M#N M2N M1N M7N2MCN/MDN: Select the desired entry.RTo exit, press MOFFN.3To edit a number:MEDITN A Edit the phone number.A MSAVEN A MOFFNTo erase a number:MERASEN A MCN/MDN: “Yes” AMSELECTN A MOFFNNote:RWhen editing, press the desired dialkey to add, MCLEARN to erase.RWhen viewing, “Block w/o num” isdisplayed if the block calls withoutphone number feature is turned on.To turn the feature off: MERASEN AMCN A MSAVEN A MOFFNRegistering a unitOperating additional unitsAdditional handsetsUp to 6 handsets can be registered tothe base unit.Important:RSee page 5 for information on theavailable model.Registering a handset to thebase unitThe supplied handset and base unit arepre-registered. If for some reason thehandset is not registered to the baseunit, re-register the handset.1Handset:MMENUN M#N M1N M3N M0N2Base unit:Press and hold MLOCATORN forabout 5 seconds until theregistration tone sounds.RIf all registered handsets startringing, press the same button tostop. Then repeat this step.RThe next step must be completedwithin 90 seconds.3Handset:Press MOKN, then wait until a longbeep sounds.Note:RWhile registering, “Base inregistering” is displayed on allregistered handsets.RWhen you purchase an additionalhandset, refer to the additionalhandset’s installation manual forregistration.Deregistering a handsetA handset can cancel its ownregistration (or the registration ofanother handset) that is stored to thebase unit. This allows the handset toend its wireless connection with thesystem.1MMENUN M#N M1N M3N M1NRAll handsets registered to thebase unit are displayed.2MCN/MDN: Select the handset youwant to cancel. A MSELECTN3MCN/MDN: “Yes” A MSELECTN4MOFFNFor assistance, please visit http://www.panasonic.com/help 31Programming
Using Caller ID serviceImportant:RThis unit is Caller ID compatible. Touse Caller ID features, you mustsubscribe to a Caller ID service.Contact your service provider/telephone company for details.Caller ID featuresWhen an outside call is being received,the caller’s name and phone number aredisplayed.Caller information for the last 50 callersis logged in the caller list from the mostrecent call to the oldest.RIf the unit cannot receive callerinformation, the following is displayed:–“Out of area”: The caller dialsfrom an area which does notprovide a Caller ID service.–“Private caller”: The callerrequests not to send callerinformation.–“Long distance”: The callermakes a long distance call.RIf the unit is connected to a PBXsystem, caller information may not beproperly received. Contact your PBXsupplier.Missed callsIf a call is not answered, the unit treats itas a missed call. The display shows“Missed call”. This lets you know ifyou should view the caller list to see whocalled while you were away.Note:REven when there are unviewedmissed calls, “Missed call”disappears from the standby display ifthe following operation is performedby one of the registered handsets:– Being replaced on the base unit orcharger.– Pressing MOFFN on a handset.Phonebook name displayWhen caller information is received andit matches a phone number stored in thephonebook, the stored name in thephonebook is displayed and logged inthe caller list.Talking Caller IDThis feature lets you know who is callingwithout looking at the display.To use this feature, you must:– subscribe to a Caller ID service ofyour service provider/telephonecompany.– turn this feature on (page 26).When caller information is received, theunit announce the caller’s name orphone number received from yourservice provider/telephone companyfollowing every ring.The unit announces in English only.RName pronunciation may vary. Thisfeature may not pronounce all namescorrectly.RCaller ID service has a limit of howmany characters can be displayed. Ifthe caller’s name is too long, thehandset may not be able to display orannounce the entire name.RThe announcement is heard at thesame level as the ringer volume(page 16, 25).RIf you turn on the answering systemand set the number of rings “2rings” (page 39), the unit does notannounce the caller information. If“Toll saver” is selected and thereis a new message, the unit does notannounce the caller information.RWhen you receive a call while on thephone, the 2nd caller’s name is notannounced even if you subscribe to32 For assistance, please visit http://www.panasonic.com/helpCaller ID Service
both Caller ID and Call Waiting withCaller ID services.Phonebook name announcementWhen caller information is received andit matches a phone number stored in thephonebook, the stored name in thephonebook is announced.Ringer ID This feature can help you identify who iscalling by using different ringer tones fordifferent groups of callers. When addingan entry to the phonebook, you canassign it to the desired group (page 19).When a call is received from a callerassigned to a group, the ringer youselected for that group rings after callerinformation is displayed. If you select“Current ringer” (default), the unituses the ringer tone you selected onpage 25 when calls from this group arereceived.1M N A MMENUN2MCN/MDN: “Group” A MSELECTN3MCN/MDN: Select the desired group.A MSELECTN4MCN/MDN: Select the current setting ofthe ringer ID. A MSELECTN5MCN/MDN: Select the desired ringertone. A MSAVEN6MOFFNCaller listImportant:ROnly 1 person can access the callerlist at a time.RMake sure the unit’s date and timesetting is correct (page 13).Viewing the caller list andcalling back1MFN CID2Press MCN to search from the mostrecent call, or MDN to search from theoldest call.RIf is displayed, not all of theinformation is shown. To see theremaining information, press MEN.To return to the previous screen,press MFN.3To call back, press M N.To exit, press MOFFN.Note:RIf the entry has already been viewedor answered, “ ” is displayed, even ifit was viewed or answered usinganother handset.Editing a caller’s phonenumber before calling backYou can edit a phone number in thecaller list by removing its area code and/or the long distance code “1”.1MFN CID2MCN/MDN: Select the desired entry.3Press MEDITN repeatedly until thephone number is shown in thedesired format.ABCLocal phone numberExample: 321-5555Area code – Local phone numberExample: 555-321-55551 – Area code – Local phonenumberExample: 1-555-321-55554M NFor assistance, please visit http://www.panasonic.com/help 33Caller ID Service
Caller ID number auto editfeatureOnce you call back an edited number,the handset which was used to call backremembers the area code and format ofthe edited number. The next timesomeone calls from the same areacode, caller information is customized bythe handset as follows:– When the call is being received, theCaller ID number is displayed in thesame format as the edited number.– After the call has ended, the caller’sphone number is displayed in thesame format as the edited number,when reviewed from the caller list.For example, you can use this feature toset the handset to ignore the area codeof callers in your area, so that you cancall these local numbers using callerinformation without dialing the area code.To activate this feature, you must edit anentry in the caller list, then call thatnumber. After that, phone numbers fromthat caller’s area code are editedautomatically.This feature can be set for each handset(page 26). The default setting is “On”.Note:RPhone numbers from the 4 mostrecently edited area codes areautomatically edited.RIf you move to another area, you canturn this feature off to erase previouslyedited area codes. To use this featureagain, turn it on and reprogram thearea codes you want to edit onceagain.Erasing selected callerinformation1MFN CID2MCN/MDN: Select the desired entry.3MERASEN A MCN/MDN: “Yes” AMSELECTN A MOFFNErasing all caller information1MFN CID2MERASEN A MCN/MDN: “Yes” AMSELECTN A MOFFNStoring caller information tothe phonebook1MFN CID2MCN/MDN: Select the desired entry.RTo edit the number, press MEDITNrepeatedly until the phonenumber is shown in the desiredformat.3MSAVEN4MCN/MDN: “Phonebook” AMSELECTN5Continue from step2, “Editingentries”, page 20.34 For assistance, please visit http://www.panasonic.com/helpCaller ID Service
Answering systemThe answering system can answer andrecord calls for you when you areunavailable to answer the phone.You can also set the unit to play agreeting message but not to recordcaller messages by selecting“Greeting only” as the recordingtime setting (page 40).Important:ROnly 1 person can access theanswering system (listen tomessages, record a greetingmessage, etc.) at a time.RWhen callers leave messages, theunit records the day and time of eachmessage. Make sure the date andtime have been set correctly(page 13).Memory capacity (includingyour greeting message)The total recording capacity is about 18minutes. A maximum of 64 messagescan be recorded.Note:RWhen message memory becomes full:–“Messages full” is shown onthe handset display.– The ANSWER ON/OFF indicatoron the base unit flashes rapidly ifthe answering system is turned on.– If you use the pre-recorded greetingmessage, the unit automaticallyswitches to another pre-recordedgreeting message asking callers tocall again later.– If you recorded your own greetingmessage, the same message is stillannounced to callers even thoughtheir messages are not recorded.Turning the answeringsystem on/offBase unitPress MANSWER ON/OFFN to turn on/off the answering system.Handset1To turn on:MMENUN M#N M3N M2N M7NTo turn off:MMENUN M#N M3N M2N M8N2MOFFNNote for base unit and handset:RWhen the answering system is turnedon, the ANSWER ON/OFF indicatoron the base unit lights up.Call screeningWhile a caller is leaving a message, youcan listen to the call through the unitspeaker.HandsetTo adjust the speaker volume, press M Nor M N repeatedly. You can answer thecall by pressing M N. Call screeningcan be set for each handset. The defaultsetting is “On”.1MMENUN M#N M3N M1N M0N2MCN/MDN: Select the desired setting.A MSAVEN A MOFFNBase unitTo adjust the speaker volume, press M Nor M N repeatedly. You can answer thecall by pressing MSP-PHONEN.To turn off while screening a call, press M N repeatedly until the sounds goesoff.Note:RIf you adjust the speaker volume whilelistening to messages or talking onFor assistance, please visit http://www.panasonic.com/help 35Answering System
the intercom, the speaker volume forcall screening is turned on again.Greeting messageWhen the unit answers a call, a greetingmessage is played to callers.You can use either:– your own greeting message– a pre-recorded greeting messageRecording your greetingmessage1MMENUN M#N M3N M0N M2N2MCN/MDN: “Yes” A MSELECTN3After a beep sounds, hold thehandset about 20 cm (8 inches)away and speak clearly into themicrophone (2 minutes max.).4Press MSTOPN to stop recording.5MOFFNUsing a pre-recorded greetingmessageThe unit provides 2 pre-recordedgreeting messages:– If you erase or do not record your owngreeting message, the unit plays apre-recorded greeting asking callersto leave a message.– If the message recording time(page 40) is set to “Greetingonly”, callers’messages are notrecorded and the unit plays a differentpre-recorded greeting messageasking callers to call again.Resetting to a pre-recorded greetingmessageIf you want to use a pre-recordedgreeting message once you record yourown greeting message, you need toerase your own greeting message.1MMENUN M#N M3N M0N M4N2MYESN A MOFFNPlaying back the greetingmessage1MMENUN M#N M3N M0N M3N2MOFFNListening to messagesusing the base unitWhen new messages have beenrecorded, M N on the base unit flashes.Press M N.RIf new messages have been recorded,the base unit plays back newmessages.RIf there are no new messages, thebase unit plays back all messages.Operating the answeringsystem during playbackKey OperationM N or M NAdjust the speakervolumeM NRepeat message*1M NSkip messageMnN (STOP) Stop playbackMERASENErase currentlyplaying message*1 If pressed within the first 5 secondsof a message, the previousmessage is played.Erasing all messagesPress MERASEN 2 times while the unit isnot in use.36 For assistance, please visit http://www.panasonic.com/helpAnswering System
Listening to messagesusing the handsetWhen new messages have beenrecorded:–“New message” is displayed.– The message indicator on thehandset flashes slowly if the messagealert feature is turned on (page 40).1To listen to new messages:MPLAYNorMMENUN M#N M3N M2N M3NTo listen to all messages:MMENUN M#N M3N M2N M4N2When finished, press MOFFN.Note:RTo switch to the receiver, press M N/M N.Operating the answeringsystemMMENUN A MCN/MDN: “Answeringdevice” A MSELECTNKey OperationMDN or MCNAdjust the receiver/speaker volume(during playback)M1N or MFNRepeat message(during playback)*1M2N or MENSkip message (duringplayback)M3NEnter the“Settings” menuM4NPlay new messagesM5NPlay all messagesM6NPlay greetingmessageM7N M6NRecord greetingmessageKey OperationM8NTurn answeringsystem onMPAUSENPause message*2M9N orMSTOPNStop recordingStop playbackM0NTurn answeringsystem offMGN M4N *3 Erase currentlyplaying messageMGN M5NErase all messagesMGN M6NReset to apre-recorded greetingmessage*1 If pressed within the first 5 secondsof a message, the previousmessage is played.*2 To resume playback:MCN/MDN: “Playback” AMSELECTN*3 You can also erase as follows:MERASEN A MCN/MDN: “Yes” AMSELECTNCalling back (Caller IDsubscribers only)If caller information is received for thecall, you can call the caller back whilelistening to a message.1Press MPAUSEN during playback.2MCN/MDN: “Call back” AMSELECTNEditing the number before calling back1Press MPAUSEN during playback.2MCN/MDN: “Edit & Call” AMSELECTN3Press MEDITN repeatedly until thephone number is shown in thedesired format (page 33). A M NFor assistance, please visit http://www.panasonic.com/help 37Answering System
Erasing all messages1MMENUN M#N M3N M2N M5N2MCN/MDN: “Yes” A MSELECTN AMOFFNRemote operationUsing a touch-tone phone, you can callyour phone number from outside andaccess the unit to listen to messages orchange answering system settings. Theunit’s voice guidance prompts you topress certain dial keys to performdifferent operations.Remote access codeA 3-digit remote access code must beentered when operating the answeringsystem remotely. This code preventsunauthorized parties from listening toyour messages remotely. The defaultsetting is “111”.Important:RTo prevent unauthorized access tothis product, we recommend that youregularly change the remote code.1MMENUN M#N M3N M0N M6N2Enter the desired 3-digit remoteaccess code.3MSAVEN A MOFFNDeactivating remote operationPress MGN in step 2 on “Remote accesscode ”, page 38.RThe entered remote access code isdeleted.Using the answering systemremotely1Dial your phone number from atouch-tone phone.2After the greeting message starts,enter your remote access code.3Follow the voice guidance promptsas necessary or control the unitusing remote commands(page 38).4When finished, hang up.Voice guidancenWhen the English voice guidanceis selectedDuring remote operation, the unit’svoice guidance starts and promptsyou to press M1N to perform a specificoperation, or press M2N to listen tomore available operations.nWhen the Spanish voice guidanceis selectedTo start the voice guidance, pressM9N. The voice guidance announcesthe available remote commands(page 38).Note:RIf you do not press any dial keyswithin 10 seconds after a voiceguidance prompt, the unit disconnectsyour call.Remote commandsYou can press dial keys to accesscertain answering system functionswithout waiting for the voice guidance toprompt you.Key OperationM1NRepeat message (duringplayback)*1M2NSkip message (duringplayback)M4NPlay new messagesM5NPlay all messagesM9NStop playback*2Start voice guidance*338 For assistance, please visit http://www.panasonic.com/helpAnswering System
Key OperationM0NTurn answering system offMGN M4NErase currently playingmessageMGN M5NErase all messagesMGN M#NEnd remote operation(or hang up)*1 If pressed within the first 5 secondsof a message, the previousmessage is played.*2 For English voice guidance only*3 For Spanish voice guidance onlyTurning on the answeringsystem remotelyIf the answering system is off, you canturn it on remotely.1Dial your phone number from atouch-tone phone.2Let the phone ring 15 times.RA long beep is heard.3Enter your remote access codewithin 10 seconds after the longbeep.RThe greeting message is playedback.RYou can either hang up, or enteryour remote access code againand begin remote operation(page 38).Answering systemsettingsNumber of rings before theunit answers a call You can change the number of times thephone rings “Ring count” before theunit answers calls. You can select 2 to 7rings, or “Toll saver”.The default setting is “4 rings”.“Toll saver”: The unit’s answeringsystem answers at the end of the 2ndring when new messages have beenrecorded, or at the end of the 5th ringwhen there are no new messages. If youcall your phone from outside to listen tonew messages (page 38), you know thatthere are no new messages when thephone rings for the 3rd time. You canthen hang up without being charged forthe call.1MMENUN M#N M2N M1N M1N2MCN/MDN: Select the desired setting.A MSAVEN A MOFFNFor voice mail service subscribersIf you subscribe to a flat-rate servicepackage that includes Caller ID, callwaiting, voice mail, and unlimited local/regional/long distance calls, please notethe following:RTo use the voice mail serviceprovided by your service provider/telephone company rather than theunit’s answering system, turn off theanswering system (page 35).RTo use this unit’s answering systemrather than the voice mail serviceprovided by your service provider/telephone company, please contactyour service provider/telephonecompany to deactivate your voice mailservice.If your service provider/telephonecompany cannot do this:– Set this unit’s “Ring count”setting so that this unit’s answeringsystem answers calls before thevoice mail service of your serviceprovider/telephone company does.It is necessary to check the numberof rings required to activate thevoice mail service provided by yourservice provider/telephoneFor assistance, please visit http://www.panasonic.com/help 39Answering System
company before changing thissetting.– Change the number of rings of thevoice mail service so that theanswering system can answer thecall first. To do so, contact yourservice provider/telephonecompany.Caller’s recording time You can change the maximum messagerecording time allowed for each caller.The default setting is “3 min”.1MMENUN M#N M3N M0N M5N2MCN/MDN: Select the desired setting.A MSAVEN A MOFFNSelecting “Greeting only”You can select “Greeting only”which sets the unit to announce agreeting message to callers but notrecord messages.Select “Greeting only” in step 2 on“Caller’s recording time ”, page 40.Note:RWhen you select “Greeting only”:– If you do not record your ownmessage, the unit will play thepre-recorded greeting-onlymessage asking callers to callagain later.– If you use your own message,record the greeting-only messageasking callers to call again later(page 36).Message alertYou can select whether or not themessage indicator on the handsetflashes slowly when new messages arerecorded. The default setting is “On”.Important:RIf you stored the voice mail accessnumber (page 41), the messageindicator also flashes for newlyrecorded voice mail messages(page 42).1MMENUN M#N M3N M4N M0N2MCN/MDN: Select the desired setting.A MSAVEN A MOFFNNote:RWhile message alert is on, batteryoperating time is shortened (page 10).40 For assistance, please visit http://www.panasonic.com/helpAnswering System
Voice mail serviceVoice mail is an automatic answeringservice offered by your service provider/telephone company. After you subscribeto this service, your service provider/telephone company’s voice mail systemanswers calls for you when you areunavailable to answer the phone orwhen your line is busy. Messages arerecorded by your service provider/telephone company, not your telephone.Please contact your service provider/telephone company for details of thisservice.Important:RTo use the voice mail serviceprovided by your service provider/telephone company rather than theunit’s answering system, turn off theanswering system (page 35). Fordetails, see page 39.RYou need to store the voice mailaccess number to activate themessage alert feature (page 40) forvoice mail service.Storing the voice mail (VM)access numberIn order to listen to your voice mailmessages, you must dial your serviceprovider/telephone company’s voicemail access number. Once you havestored your voice mail access number,you can dial it automatically (page 42).1MMENUN M#N M3N M3N M1N2Enter your access number (24 digitsmax.). A MSAVEN A MOFFNNote:RWhen storing your voice mail accessnumber and your mailbox password,press MPAUSEN to add pauses(page 15) between the accessnumber and the password asnecessary. Contact your serviceprovider/telephone company for therequired pause time.Example:1-222-333-4444VM access numberPauses PasswordPPPP 8888To erase the voice mail accessnumber1MMENUN M#N M3N M3N M1N2Press and hold MCLEARN until alldigits are erased. A MSAVEN AMOFFNVoice mail (VM) tone detectionYour service provider/telephonecompany sends special signals(sometimes called “voice mail tones” or“stutter tones”) to the unit to let youknow you have new voice mailmessages. If you hear a series of dialtones followed by a continuous dial toneafter you press M N, you have newvoice mail messages. Soon after youhang up a call or after the phone stopsringing, your unit checks the phone lineto see if new voice mail messages havebeen recorded.Turn this feature off when:– You do not subscribe to voice mailservice.– Your service provider/telephonecompany does not send voice mailtones.– Your phone is connected to a PBX.If you are not sure which setting isrequired, contact your service provider/telephone company.Turning VM tone detection on/offThe default setting is “On”.For assistance, please visit http://www.panasonic.com/help 41Voice Mail Service
1MMENUN M#N M3N M3N M2N2MCN/MDN: Select the desired setting.A MSAVEN A MOFFNListening to voice mailmessagesThe unit lets you know that you havenew voice mail messages in thefollowing ways:–“New Voice Mail” is displayed onthe handset if message indicationservice is available.– The message indicator on thehandset flashes slowly if the messagealert feature is turned on (“Messagealert”, page 40).1MVMNorMMENUN M#N M3N M3N M0NRThe speakerphone turns on.RIf there are no new messages inthe voice mail, MVMN is notdisplayed.2Follow the pre-recorded instructions.3When finished, press MOFFN.Note:RIf the handset still indicates there arenew messages even after you havelistened to all new messages, turn itoff by pressing and holding M#N untilthe handset beeps.RIf your voice mail service uses voicemail tones and a message is over 3minutes long, the handset may notindicate new messages.RIf your voice mail service uses voicemail tones, the tones are heard fromany phone connected to the sameline. If you want to use another phoneto listen to voice mail messages, youhave to dial your access numbermanually.42 For assistance, please visit http://www.panasonic.com/helpVoice Mail Service
IntercomIntercom calls can be made:– between handsets– between a handset and the base unitNote:RIf you receive an outside call whiletalking on the intercom, you hear 2tones.– To answer the call with thehandset, press MOFFN, then press M N.– To answer the call with the baseunit, press MSP-PHONEN 2 times.RWhen paging unit(s), the pagedunit(s) beeps for 1 minute.Making an intercom callHandset1MMENUN A MINTN2MCN/MDN: Select the desired unit. AMSELECTNRTo stop paging, press MOFFN.3When you finish talking, pressMOFFN.Base unit1Press MINTERCOMN.RAll registered handsets beep for 1minute.RTo stop paging, pressMINTERCOMN.2When you finish talking, pressMINTERCOMN.Answering an intercom callHandset1Press M N to answer the page.2When you finish talking, pressMOFFN.Base unit1Press MINTERCOMN to answer thepage.2When you finish talking, pressMINTERCOMN.Handset locatorYou can locate a misplaced handset bypaging it.1Base unit:MLOCATORNRAll registered handsets beep for 1minute.2To stop paging:Base unit:Press MLOCATORN.Handset:Press M N, then press MOFFN.Transferring calls,conference calls Outside calls can be transferred or aconference call with an outside party canbe made:– between 2 handsets– between a handset and the base unitHandset1During an outside call, press MINTNto put the call on hold.2MCN/MDN: Select the desired unit. AMSELECTN3Wait for the paged party to answer.RIf the paged party does notanswer, press M N to return tothe outside call.4To complete the transfer:Press MOFFN.RThe outside call is being routed tothe destination unit.For assistance, please visit http://www.panasonic.com/help 43Intercom/Locator
To establish a conference call:Press MMENUN. A MCN/MDN:“Conference” A MSELECTNRTo leave the conference, pressMOFFN. The other 2 parties cancontinue the conversation.RTo put the outside call on hold,press MMENUN. A MCN/MDN:“Hold” A MSELECTNTo resume the conference, pressMMENUN. A MCN/MDN:“Conference” A MSELECTNBase unit1During an outside call, pressMINTERCOMN.RAll registered handsets beep for 1minute.2Wait for the paged party to answer.RIf paged party does not answer,press MINTERCOMN to return tothe outside call.3To complete the transfer:Press MSP-PHONEN.RThe outside call is being routed tothe handset.To establish a conference call:Press MSP-PHONEN and then pressMSP-PHONEN again.RTo leave the conference, pressMSP-PHONEN. The other 2 partiescan continue the conversation.Answering a transferred callHandsetPress M N to answer the page.Base unitPress MSP-PHONEN to answer the page.44 For assistance, please visit http://www.panasonic.com/helpIntercom/Locator
Wall mountingNote:RMake sure that the wall and the fixingmethod are strong enough to supportthe weight of the unit.Base unit1Lead the AC adaptor cord andtelephone line cord through the holein the wall mounting adaptor in thedirection of the arrow.2Tuck the telephone line cord insidethe wall mounting adaptor (A).Connect the AC adaptor cord andtelephone line cord (B).ABHook3Insert the hooks on the wallmounting adaptor into holes (A) and(B) on the base unit.21124Adjust the adaptor to hold the baseunit, then push it in the direction ofthe arrow until it clicks into place.5Connect the telephone line cord.Mount the unit by inserting themounting pins into the roundopenings on the adaptor (for pin B,use the round cut out at the bottomof the adaptor if you are using the 4inch phone plate), then slide the unitFor assistance, please visit http://www.panasonic.com/help 45Useful Information
down to secure it. Connect the ACadaptor to power outlet (page 9).RThere are 2 common types of wallphone plates. The distancebetween A and B may varydepending on the size of the wallphone plate installed.83 mm (31/4 inches)or102 mm (4 inches)83 mm(31/4 inches)102 mm(4 inches)(120 V AC,60 Hz)1212To remove the wall mounting adaptorWhile pushing down the release levers(A), remove the adaptor (B).BAAChargerDrive the screws (not supplied) into thewall.25.4 mm(1 inch)ScrewsHooks46 For assistance, please visit http://www.panasonic.com/helpUseful Information
Error messagesDisplay message Cause/solutionBase no powerorNo link. Re-connectbase AC adaptor.RThe handset has lost communication with thebase unit. Move closer to the base unit and tryagain.RUnplug the base unit’s AC adaptor to reset theunit. Reconnect the adaptor and try again.RThe handset’s registration may have beencanceled. Re-register the handset (page 31).Busy RThe called unit is in use.ROther units are in use and the system is busy.Try again later.RThe handset you are using is too far from thebase unit. Move closer and try again.Call phone company foryour access #RYou have not stored the voice mail accessnumber. Store the number (page 41).Check tel line RThe supplied telephone line cord has not beenconnected yet or not connected properly.Check the connections (page 9).Error!! RRecording was too short. Try again.Invalid RThere is no handset registered to the baseunit matching the handset number youentered.RThe handset is not registered to the base unit.Register the handset (page 31).Requires subscriptionto Caller ID.RYou must subscribe to a Caller ID service.Once you receive caller information aftersubscribing to a Caller ID service, thismessage will not be displayed.Use rechargeablebattery.RA wrong type of battery such as Alkaline orManganese was inserted. Use only therechargeable Ni-MH batteries noted on page 4,6.For assistance, please visit http://www.panasonic.com/help 47Useful Information
TroubleshootingIf you still have difficulties after following the instructions in this section, disconnectthe base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove thebatteries from the handset, and then insert the batteries into the handset again.General useProblem Cause/solutionThe handset does not turnon even after installingcharged batteries.RPlace the handset on the base unit or charger toturn on the handset.The unit does not work. RMake sure the batteries are installed correctly(page 9).RFully charge the batteries (page 9).RCheck the connections (page 9).RUnplug the base unit’s AC adaptor to reset theunit. Reconnect the adaptor and try again.RThe handset has not been registered to the baseunit. Register the handset (page 31).I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cordis not connected. Check the connections.RDisconnect the base unit from the telephone lineand connect the line to a known workingtelephone. If the working telephone operatesproperly, contact our service personnel to havethe unit repaired. If the working telephone doesnot operate properly, contact your service provider/telephone company.The indicator on thehandset flashes slowly.RNew messages have been recorded. Listen to thenew messages (page 37).RNew voice mail messages have been recorded.Listen to the new voice mail messages (page 42).The receiver volume ischanged to level 4(default), even though I setit to level 5 (maximumlevel).RThe receiver volume returns to level 4 after youhang up. Press M N or M N to adjust thevolume every time or as needed.Programmable settingsProblem Cause/solutionThe display is in alanguage I cannot read.RChange the display language (page 13).48 For assistance, please visit http://www.panasonic.com/helpUseful Information
Problem Cause/solutionI cannot register a handsetto a base unit.RThe maximum number of handsets (6) is alreadyregistered to the base unit. Cancel unusedhandset registrations from the base unit (page 31).Battery rechargeProblem Cause/solutionThe handset beeps and/or flashes.RBattery charge is low. Fully charge the batteries(page 9).I fully charged the batteries,but– still flashes,– is displayed, or– the operating timeseems to be shorter.RClean the battery ends ( , ) and the chargecontacts with a dry cloth and charge again.RIt is time to replace the batteries (page 9).Making/answering calls, intercomProblem Cause/solution is displayed. RThe handset is too far from the base unit. Movecloser.RThe base unit’s AC adaptor is not properlyconnected. Reconnect AC adaptor to the base unit.RThe handset is not registered to the base unit.Register it (page 31).Noise is heard, sound cutsin and out.RYou are using the handset or base unit in an areawith high electrical interference. Re-position thebase unit and use the handset away from sourcesof interference.RMove closer to the base unit.RIf you use a DSL/ADSL service, we recommendconnecting a DSL/ADSL filter between the baseunit and the telephone line jack. Contact your DSL/ADSL provider for details.The handset does not ring. RThe ringer volume is turned off. Adjust the ringervolume (page 16).RSilent mode is turned on. Turn it off (page 29).The base unit does not ring. RThe ringer volume is turned off. Adjust the ringervolume (page 16).I cannot make a call. RThe dialing mode may be set incorrectly. Changethe setting (page 14).RThe handset is too far from the base unit. Movecloser and try again.For assistance, please visit http://www.panasonic.com/help 49Useful Information
Problem Cause/solutionI cannot make longdistance calls.RMake sure that you have long distance service.Caller ID/Talking Caller IDProblem Cause/solutionCaller information is notdisplayed.RYou must subscribe to Caller ID service. Contactyour service provider/telephone company fordetails.RIf your unit is connected to any additionaltelephone equipment such as a Caller ID box orcordless telephone line jack, plug the unit directlyinto the wall jack.RIf you use a DSL/ADSL service, we recommendconnecting a DSL/ADSL filter between the baseunit and the telephone line jack. Contact your DSL/ADSL provider for details.RThe name display service may not be available insome areas. Contact your service provider/telephone company for details.ROther telephone equipment may be interfering withthis unit. Disconnect the other equipment and tryagain.Caller information is notannounced.RThe handset or base unit’s ringer volume is turnedoff. Adjust it (page 16, 25).RThe Talking Caller ID feature is turned off. Turn iton (page 26).RThe number of rings for the answering system isset to “2 rings” or “Toll saver”. Select adifferent setting (page 39).RIf the base unit and another handset are having anintercom call, your handset does not announcecaller information.Caller information isdisplayed or announcedlate.RDepending on your service provider/telephonecompany, the unit may display or announce thecaller’s information at the 2nd ring or later.RMove closer to the base unit.The caller list/incomingphone numbers are notedited automatically.RThe Caller ID number auto edit feature is turnedoff. Turn it on and try again (page 26).RYou need to call back the edited number toactivate Caller ID number auto edit.50 For assistance, please visit http://www.panasonic.com/helpUseful Information
Problem Cause/solutionI cannot dial the phonenumber edited in the callerlist.RThe phone number you dialed might have beenedited incorrectly (for example, the long distance“1” or the area code is missing). Edit the phonenumber with another pattern (page 33).Time on the unit hasshifted.RIncorrect time information from incoming Caller IDchanges the time. Set the time adjustment to“Manual” (off) (page 26).The 2nd caller’sinformation is not displayedduring an outside call.RIn order to use Caller ID, call waiting, or CallWaiting Caller ID (CWID), you must first contactyour service provider/telephone company andsubscribe to the desired service.After subscribing, you may need to contact yourservice provider/telephone company again toactivate this specific service, even if you alreadysubscribed to both Caller ID and Call Waiting withCaller ID services (CWID).Answering systemProblem Cause/solutionThe unit does not recordnew messages.RThe answering system is turned off. Turn it on(page 35).RThe message memory is full. Erase unnecessarymessages (page 36).RThe recording time is set to “Greeting only”.Change the setting (page 40).RIf you subscribe to a voice mail service, messagesare recorded by your service provider/telephonecompany, not your telephone. Change the unit’snumber of rings setting or contact your serviceprovider/telephone company (page 39).I cannot operate theanswering system.RSomeone is using the unit. Wait for the other userto finish.RA caller is leaving a message. Wait for the caller tofinish.RThe handset is too far from the base unit. Movecloser.For assistance, please visit http://www.panasonic.com/help 51Useful Information
Problem Cause/solutionI cannot operate theanswering system remotely.RThe remote access code is not set. Set the remoteaccess code (page 38).RYou are entering the wrong remote access code. Ifyou have forgotten your remote access code,enter the remote access code setting to checkyour current code (page 38).RPress each key firmly.RThe answering system is turned off. Turn it on(page 39).Liquid damageProblem Cause/solutionLiquid or other form ofmoisture has entered thehandset/base unit.RDisconnect the AC adaptor and telephone linecord from the base unit. Remove the batteriesfrom the handset and leave to dry for at least 3days. After the handset/base unit are completelydry, reconnect the AC adaptor and telephone linecord. Insert the batteries and charge fully beforeuse. If the unit does not work properly, contact anauthorized service center.Caution:RTo avoid permanent damage, do not use a microwave oven to speed up the dryingprocess.52 For assistance, please visit http://www.panasonic.com/helpUseful Information
FCC and other informationThis equipment complies with Part 68 of theFCC rules and the requirements adopted by theACTA. On the bottom of this equipment is alabel that contains, among other information, aproduct identifier in the format US:ACJ----------.If requested, this number must be provided tothe telephone company.RRegistration No....(found on the bottom of theunit)RRinger Equivalence No. (REN)....0.1BA plug and jack used to connect this equipmentto the premises wiring and telephone networkmust comply with the applicable FCC Part 68rules and requirements adopted by the ACTA. Acompliant telephone cord and modular plug isprovided with the product. It is designed to beconnected to a compatible modular jack that isalso compliant.The REN is used to determine the number ofdevices that may be connected to a telephoneline. Excessive RENs on a telephone line mayresult in the devices not ringing in response toan incoming call. In most but not all areas, thesum of RENs should not exceed five (5.0). Tobe certain of the number of devices that may beconnected to a line, as determined by the totalRENs, contact the local telephone company.For products approved after July 23, 2001, theREN for the product is part of the productidentifier that has the formatUS:AAAEQ##TXXXX. The digits representedby ## are the REN without a decimal point (e.g.,03 is a REN of 0.3).If this equipment causes harm to the telephonenetwork, the telephone company will notify youin advance that temporary discontinuance ofservice may be required. But if advance noticeisn't practical, the telephone company will notifythe customer as soon as possible. Also, you willbe advised of your right to file a complaint withthe FCC if you believe it is necessary.The telephone company may make changes inits facilities, equipment, operations orprocedures that could affect the operation of theequipment. If this happens the telephonecompany will provide advance notice in orderfor you to make necessary modifications tomaintain uninterrupted service.If trouble is experienced with this equipment, forrepair or warranty information, please contact aFactory Service Center or other AuthorizedServicer. If the equipment is causing harm tothe telephone network, the telephone companymay request that you disconnect the equipmentuntil the problem is resolved.Connection to party line service is subject tostate tariffs. Contact the state public utilitycommission, public service commission orcorporation commission for information.If your home has specially wired alarmequipment connected to the telephone line,ensure the installation of this equipment doesnot disable your alarm equipment. If you havequestions about what will disable alarmequipment, consult your telephone company ora qualified installer.This equipment is hearing aid compatible asdefined by the FCC in 47 CFR Section 68.316.When you hold the phone to your ear, noisemight be heard in your Hearing Aid. SomeHearing Aids are not adequately shielded fromexternal RF (radio frequency) energy. If noiseoccurs, use an optional headset accessory orthe speakerphone option (if applicable) whenusing this phone. Consult with your audiologistor Hearing Aid manufacturer about theavailability of Hearing Aids which provideadequate shielding to RF energy commonlyemitted by digital devices.WHEN PROGRAMMING EMERGENCYNUMBERS AND(OR) MAKING TEST CALLSTO EMERGENCY NUMBERS:For assistance, please visit http://www.panasonic.com/help 53Useful Information
1. Remain on the line and briefly explain to thedispatcher the reason for the call.2. Perform such activities in the off-peakhours, such as early morning or lateevenings.This device complies with Part 15 of the FCCRules. Operation is subject to the following twoconditions:(1) This device may not cause harmfulinterference, and (2) this device must acceptany interference received, including interferencethat may cause undesired operation.Privacy of communications may not be ensuredwhen using this phone.Caution:Any changes or modifications not expresslyapproved by the party responsible forcompliance could void the user’s authority tooperate this device.Note:This equipment has been tested and found tocomply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonableprotection against harmful interference in aresidential installation. This equipmentgenerates, uses, and can radiate radiofrequency energy and, if not installed and usedin accordance with the instructions, may causeharmful interference to radio communications.However, there is no guarantee thatinterference will not occur in a particularinstallation. If this equipment does causeharmful interference to radio or televisionreception, which can be determined by turningthe equipment off and on, the user isencouraged to try to correct the interference byone or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between theequipment and receiver.– Connect the equipment into an outlet on acircuit different from that to which thereceiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate atfrequencies that may cause interference tonearby TVs and VCRs. To minimize or preventsuch interference, the base of the cordlesstelephone should not be placed near or on topof a TV or VCR. If interference is experienced,move the cordless telephone further away fromthe TV or VCR. This will often reduce, oreliminate, interference.FCC RF Exposure Warning:RThis product complies with FCC radiationexposure limits set forth for an uncontrolledenvironment.RTo comply with FCC RF exposurerequirements, the base unit must be installedand operated 20 cm (8 inches) or morebetween the product and all person’s body(excluding extremities of hands, wrist andfeet).RThis product may not be collocated oroperated in conjunction with any otherantenna or transmitter.RThe handset may be carried and operatedwith only the specific provided belt-clip. Othernon-tested belt-clips or similar body-wornaccessories may not comply and must beavoided.NoticeRFCC ID can be found inside the batterycompartment or on the bottom of the units.Compliance with TIA-1083 standard:Telephone handsets identified with this logohave reduced noise and interference whenused with T-Coil equipped hearing aids andcochlear implants.TCompatible withHearing Aid T-CoilTIA-108354 For assistance, please visit http://www.panasonic.com/helpUseful Information
Guía Rápida EspañolaPara obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)55Guía Rápida Española
56Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)57Guía Rápida Española
58Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida Española
Customer servicesCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/helpor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic Service and Technology Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)Accessory Purchases (United States and Puerto Rico)For assistance, please visit http://www.panasonic.com/help 59Appendix
Warranty (For United States and Puerto Rico)PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to: PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503panacare@us.panasonic.comWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.Panasonic Telephone Products Limited WarrantyShip-In Service60 For assistance, please visit http://www.panasonic.com/helpAppendix
Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.L Carefully pack your unit, preferably in the original carton.L Attach a letter, detailing the symptom.L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.When you ship the productFor assistance, please visit http://www.panasonic.com/help 61Appendix
Index#4-way conference: 18AAdditional handset: 31Alarm: 29Answering calls: 16Answering systemCall screening: 35Erasing messages: 36, 37, 39Greeting message: 36Greeting only: 40Listening to messages: 36, 37, 38Number of rings: 39Recording time: 40Remote access code: 38Remote operation: 38Ring count: 39Toll saver: 39Turning on/off: 35, 37, 39Auto talk: 16BBattery: 9, 10Belt clip: 12Booster (Clarity booster): 18CCall block: 30Call share: 18, 27Call waiting: 18Call Waiting Caller ID: 18Caller ID number auto edit: 34Caller ID service: 32Caller list: 33Caller list edit: 33Chain dial: 20CID (Caller ID): 33Conference calls: 43Control type: 12Customer support: 27DDate and time: 13Dialing mode: 14Direct commands: 24DisplayContrast: 26Language: 13EEco mode: 11Equalizer: 17Error messages: 47FFlash: 17, 27GGroups: 19, 33HHandsetDeregistration: 31Locator: 43Name: 30Registration: 31Hold: 17IIntercom: 43KKey tone: 26LLine mode: 27MMaking calls: 15Missed calls: 32Mute: 1762Index
PPause: 15Phonebook: 19Power failure: 10RRedialing: 15Ringer ID: 33Ringer tone: 33Rotary/pulse service: 18SSilent mode: 29Speed dial: 22SP-PHONE (Speakerphone): 15TTalking caller ID: 32Temporary tone dialing: 18Transferring calls: 43Troubleshooting: 48TTY: 59VVM (Voice mail): 41Voice guidance language: 13Voice mail: 39, 41VolumeReceiver: 15Ringer (Base unit): 16Ringer (Handset): 16, 25Speaker: 15WWall mounting: 4563Index
1 Reconnect AC adaptor to the base unit.2 Check if telephone line cord is connected.3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)4 Read troubleshooting page in the Operating Instructions.If your product is not working properly. . .IMPORTANT!Visit our Web site: http://www.panasonic.com/helpLFAQ and troubleshooting hints are available.For your future referenceWe recommend keeping a record of the following information to assist with any repairunder warranty.Serial No. Date of purchase(found on the bottom of the base unit)Name and address of dealerAttach your purchase receipt here.One Panasonic Way, Secaucus, New Jersey 07094© Panasonic System Networks Co., Ltd. 2010Printed in China *TG6591**TG6591* PNQX3174ZA DC1110DA0 (A)

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