Panasonic of North America 9TAWX-CC411A DECT 6.0 Center Module (with 1 Wireless modules) User Manual

Panasonic Corporation of North America DECT 6.0 Center Module (with 1 Wireless modules) Users Manual

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9TAWX CC411A User Manual HTML Version

Users Manual

Operating Instructions <Installation Guide>

Center Module

Model No. WX-CC411A

WX-CC412A

Installation Instructions provided

English Français

Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

No model number suffix is shown in this Operating Instructions.

WX-CC411_PGQX2068ZA_IG.indb 1 2016/05/18 13:30:24

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment

is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required

to correct the interference at his own expense.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to

operate the equipment.

This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC

radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure

rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body

(excluding extremities: hands, wrists, feet and ankles).

This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s).　Operation is subject

to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of this device.

WARNING:

 This apparatus must be earthed.

 Apparatus shall be connected to a main socket outlet with a protective earthing connection.

 The mains plug or an appliance coupler shall remain readily operable.

 To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

 The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, should

be placed on the apparatus.

 All work related to the installation of this product should be made by qualified service personnel or system installers.

 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

 The connections should comply with local electrical code.

 The risk of hearing impairment due to exposure to excessive sound levels may be reduced by listening at lower volumes

and for shorter durations.

 Operating near 1.9 GHz electrical appliances may cause interference. Move away from the electrical appliances.

 This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

 MEDICAL:

Consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately

shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 1.92 GHz to 1.93 GHz,

and the power output level is 115 mW (max.).)

Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health

care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

 The installation shall be carried out in accordance with all applicable installation rules.

 To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture.

Safety precautions

ENGLISH VERSION

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER TO SERVICING TO QUALIFIED SERVICE PERSONNEL.

The exclamation point within an equilateral triangle is

intended to alert the user to the presence of important

operating and maintenance (service) instructions in

the literature accompanying the appliance.

The lightning flash with arrowhead symbol, within an

equilateral triangle, is intended to alert the user to the

presence of uninsulated “dangerous voltage” within the

product’s enclosure that may be of sufficient magnitude

to constitute a risk of electric shock to persons.

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English

Safety precautions

CAUTION:

 Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type.

 These servicing instructions are for use by qualified

service personnel only. To reduce the risk of electric

shock do not perform any servicing other than that

contained in the operating instructions unless you are

qualified to do so.

 Any changes or modifications not expressly approved

by the party responsible for compliance could void the

user’s authority to operate the equipment.

 Shielded (STP) LAN cables must be used with this unit

to ensure compliance with EMC standards.

ICES-003

CAN ICES-3(A)/NMB-3(A)

For Canada

A lithium-ion battery that is recyclable

powers the product you have purchased.

Please call 1-800-8-BATTERY for information

on how to recycle this battery.

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that

produce heat.

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than

the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided

for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

9) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point

where they exit from the apparatus.

10) Only use attachments/accessories specified by the manufacturer.

11) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart

is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

12) Unplug this apparatus during lightning storms or when unused for long periods of time.

13) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any

way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the

apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

IMPORTANT SAFETY INSTRUCTIONS

RSS-Gen

 Under Industry Canada regulations, this radio

transmitter may only operate using an antenna of a

type and maximum (or lesser) gain approved for the

transmitter by Industry Canada. To reduce potential

radio interference to other users, the antenna type

and its gain should be so chosen that the equivalent

isotropically radiated power (e.i.r.p.) is not more than

that necessary for successful communication.

For Canada

This product contains a CR Coin Cell Lithium Battery

which contains Perchlorate Material – special handling

may apply. See

www.dtsc.ca/gov/hazardouswaste/perchlorate/

For U.S.A.

CAUTION:

The FCC ID number for this radio equipment is listed

below.

For U.S.A.

FCC ID: ACJ9TAWX-CC411A

FCC ID: ACJ9TAWX-CC412A

The model number and serial number of this product may

be found on the surface of the unit.

You should note the model number and serial number of

this unit in the space provided and retain this book as a

permanent record of your purchase to aid identification in

the event of theft.

Model No.

Serial No.

For U.S.A.

Descriptions of graphic symbols

This symbol indicates an alternating current (AC).

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Contents

Safety precautions ........................................................... 2

Before use ......................................................................... 5

Preface ........................................................................... 5

Features ......................................................................... 5

System diagram ............................................................. 5

Operation ....................................................................... 6

Concerning the Operating Instructions .......................... 7

Standard accessories .................................................... 7

Trademarks and registered trademarks ......................... 7

Abbreviations ................................................................. 8

Limitation of liability ........................................................ 8

Disclaimer of warranty .................................................... 8

Network security ............................................................ 8

Precautions ....................................................................... 9

Operating precautions .................................................... 9

Installation precautions ................................................ 10

Major operating controls and their functions .............. 11

Front panel ................................................................... 11

Terminal block .............................................................. 12

Side panel .................................................................... 13

Screen .......................................................................... 14

Description of screens ................................................... 15

Basic screen ................................................................ 15

Setting Information screen ........................................... 16

Password input screen ................................................. 18

Camera monitoring screen ........................................... 18

Quick Operation screen ............................................... 19

Related devices .............................................................. 20

Installation procedures .................................................. 21

Deciding on where to install the Center Module .......... 21

Installation .................................................................... 21

Connections .................................................................... 24

Opening the connector cover ....................................... 24

Securing the power cord .............................................. 24

Wiring the Euroblock connector ................................... 25

Attaching the connector cover ...................................... 27

Examples of connections ............................................. 28

Screen operations .......................................................... 29

Basic screen operations ............................................... 29

Entering the settings .................................................... 29

Inputting characters ..................................................... 30

Inputting the date and time .......................................... 30

Adjusting the volume level ............................................ 30

Operating procedures .................................................... 31

Basic operations .......................................................... 31

ID Registration ............................................................. 31

Convenient Functions (Other Functions) ..................... 33

Troubleshooting .............................................................. 36

Specifications ................................................................. 37

Licenses .......................................................................... 39

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English

Before use

 Preface

The WX-CC411A and WX-CC412A are Center Modules for the wireless intercom systems that are used in drive-thru outlets.

 Features

 The WX-CC411A is designed for single lane operation of drive-thru outlets; the WX-CC412A is designed for dual lane

operation.

 A system compliant with the 1.9 GHz band DECT* standard is used so the voices of the store personnel and customers are

heard clearly and distinctly even in open areas, and interference is minimal, resulting in stable communication.

* Digital Enhanced Cordless Telecommunications

 A high degree of vocal clarity is ensured by a powerful echo canceller and digital noise reduction (DNR).

 The cabinet supports wall-mounting for easy installation.

 The total number of All-in-One Headsets and Belt Packs that can be registered is 32. Up to four operators can communicate

at the same time per lane using All-in-One Headsets and Belt Packs.

 This unit has a 7-Type LCD display with a touch panel, and is easy to operate.

 This unit can be connected to an IP network using Ethernet to enable remote control operations to be performed.

 Using an SD card, it is possible to back up and restore the settings, and save messages unique to the outlet.

 The system contains a scheduler to enable the greeter message to be changed at designated times and reminder messages

to be played back automatically.

 Up to four Network Cameras made by Panasonic can be registered, and their images can be monitored on this unit’s LCD

display.

 Alert signals that have been received can be sent to the All-In-One Headsets or Belt Packs, signals can be output to external

devices, and alert emails can be sent to external destinations.

 System diagram

By connecting the Center Module and All-In-One Headsets or Belt Packs wirelessly, it is possible to communicate between the

All-In-One Headsets or Belt Packs or between the All-In-One Headsets or Belt Packs and the customers at the order post.

All-In-One Headset

WX-CH450

Belt Pack

WX-CT420

Center Module

WX-CC411A/WX-CC412A

All-In-One Headset

WX-CH450

Vehicle detector

Order post

Microphone

Speaker

TALK

(Communications with

customers)

PAGE

(Communications with

other store personnel)

Belt Pack

WX-CT420

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Before use

 Operation

This system supports the following operations that are suited to drive-thru customers.

Single lane

Operations in an environment in which only one order post is installed are referred to as “single lane” operations.

These lane operations are supported by the WX-CC411A.

ORDER POST

WINDOW

DRIVE-THRU LANE

Hello

Dual lane

Operations in an environment in which the order posts are installed in parallel are referred to as “dual lane” operations.

With dual lane operations, the vehicle detectors for lane A and lane B operate independently of each other, and when each of

these vehicle detectors is set to ON, the greeter message for the lane concerned is played back.

These lane operations are supported by the WX-CC412A.

ORDER POST

WINDOW

LANE A

DRIVE-THRU LANE

WINDOW

LANE B

ORDER POST

LANE A

LANE B

Hello

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English

Tandem lane

Operations in an environment in which the order posts are installed in series are referred to as “tandem lane” operations. When

the vehicle detector for lane A is OFF and the vehicle detector for lane B is set to ON, a tandem lane message urging the

customer to move to lane A is played back.

These lane operations are supported by the WX-CC412A.

 Concerning the Operating Instructions

The Operating Instructions consist of the Operating Instructions <Installation Guide>, Operating Instructions <Setup

Instructions> (PDF file) and Operating Instructions <Browser Guide> (PDF file).

 Operating Instructions <Installation Guide> (this manual):

These instructions describe how to connect the Center Module with the required devices, how to install them and how to

perform settings (excerpted).

 Operating Instructions <Setup Instructions> (PDF file):

These instructions describe the settings that must be performed before this unit can be used.

 Operating Instructions <Browser Guide> (PDF file):

These instructions explain access from the browser.

To read PDF files, you will need Adobe® Reader® which is available from Adobe Systems. When Adobe® Reader® is not installed

on the PC, download the latest Adobe® Reader® from the Adobe web site and install it.

 Download the “Operating Instructions <Setup Instructions/Browser Guide>” from the home page given below.

http://www.panasonic.com/business/POS-drive-through/manuals.asp

Important

 Standard accessories

Power cord ..................................................................... 1 pc.

Wall mounting bracket ................................................... 1 pc.

Power cord clamp .......................................................... 1 pc.

Clamp (for securing the power cord to the wall) ............ 1 pc.

Operating Instructions (this manual) .............................. 1 pc.

 Trademarks and registered trademarks

 Adobe, Acrobat Reader, and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated

in the United States and/or other countries.

 SD, SDHC Logo is a trademark of SD-3C, LLC.

 Other names of companies and products contained in these operating instructions may be trademarks or registered

trademarks of their respective owners.

ORDER POSTORDER POST

DRIVE-THRU LANE

WINDOW

LANE A

WINDOW

LANE B

LANE BLANE A

Pull forward

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Before use

 Abbreviations

The following abbreviations are used in this document.

SDHC and SD memory cards are referred to as “SD cards”.

 Limitation of liability

THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,

INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR

PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY’S RIGHT.

 Disclaimer of warranty

IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT

OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:

(1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR

EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;

(2) PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE

USER;

(3) UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER;

(4) ANY PROBLEM CAUSING FAILED SIGNAL TRANSMISSION RESULTING IN CONSEQUENTIAL INCONVENIENCE,

LOSS OR DAMAGE, ARISING OUT OF CAUSES SUCH AS SYSTEM MALFUNCTION, FAULT, SET UP OR

INSTALLATION.

(5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM

COMBINED BY THE DEVICES OF THIRD PARTY.

(6) PERSONAL INJURY, ANY LOSS OR DAMAGE, ARISING OUT OF THE DROP CAUSED BY THE INCOMPLETE

INSTALLATION.

(7) ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION BEING PHOTOGENIC

SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE-CAMERA’S PICTURE,

INCLUDING SAVED DATA, FOR SOME REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE.

(8) LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.

 Network security

As you will use this product connected to a network, your attention is called to the following security risks.

(1) Leakage or theft of information through this product

(2) Use of this product for illegal operations by persons with malicious intent

(3) Interference with or stoppage of this product by persons with malicious intent

It is your responsibility to take precautions such as those described below to protect yourself against the

above network security risks.

 Use this product in a secured network not connected to the Internet.

 If this product is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or

other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.).

 Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and

password.

 After this unit has been accessed by the administrator, all the web browsers must be closed without fail.

 The administrator’s password must be changed at regular intervals.

 Apply measures such as user authentication for the servers and the connected devices to protect your network against

leakage or theft of information, including image data, authentication information (user names and passwords), alarm mail

information, FTP server information, etc.

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English

Precautions

 Operating precautions

 This unit is for indoor use only.

It cannot be used outdoors.

Avoid installation in a location where the unit will be

exposed to direct sunlight for extended periods or near a

cooling or heating appliance.

Otherwise, deformation, discoloration, malfunctioning

and/or problems in operation may result. Operate the unit

where it will not be splashed or sprayed by water.

 Handle the unit carefully. This product uses parts that

may be damaged by improper handling or storage.

 Do not use this unit in an atmosphere where there are

flammable gases. Otherwise, an explosion may occur,

resulting in injuries.

 Do not install this unit in a location that is susceptible

to salt damage or where corrosive gases are given off.

Otherwise, the mounting parts will deteriorate, and this

unit may fall, resulting in injury or accidents.

 Tighten the screws and bolts using the designated

torque. Otherwise, this unit may fall, resulting in injury or

accidents.

 Install this unit on a surface that can bear its weight.

Otherwise, this unit may fall or topple over, resulting in

injury or accidents. Installation work should be started

only after sufficient reinforcement is completed.

 Insert the AC plug completely. If the plug is not inserted

completely, fire due to overheating or electric shock may

result. Do not use a damaged plug or loose AC outlet.

 Do not pull or insert the AC plug if your hands are wet.

Electric shock may result.

 Do not place containers with water or other liquids on top

of or around the device. If water or other liquids get inside

this unit, a fire or electric shock may result. Immediately

disconnect the power plug, and contact the store where

you purchased this unit.

 Do not insert foreign objects. If water or metal objects

get inside this unit, a fire or electric shock may result.

Immediately disconnect the power plug, and contact the

store where you purchased this unit.

 Do not disassemble this product. Otherwise, it may cause

fire or electric shock.

 Do not do anything that may damage the AC cord or

the AC plug. Do not damage or modify the cord, place

it near hot tools, bend, twist, or pull it forcefully, place

heavy objects on it, or bundle it tightly. Continuing to use

a damaged cord may result in fire, short circuit, or electric

shock. If the cord or plug needs to be repaired, consult

the store where you purchased this unit.

 Do not attempt to install this unit or proceed with any

connections during a thunderstorm. Otherwise, it may

cause fire or electric shock.

 Stop operation immediately if the unit emits smoke,

excessive heat or abnormal smell. These conditions can

cause fire or electric shock. Immediately disconnect the

power plug, and contact the store where you purchased

this unit.

 Do not use this equipment close to an automatic control

equipment like an automatic door fire alarm and so on.

Radio waves from this equipment may cause the trouble

by a malfunction for automatic equipment.

 Do not put this product close to a medical equipment.

(Do not bring this product into operating room, intensive

care units (ICU) and coronary care units (CCU).) Radio

waves from this equipment may cause the trouble by a

malfunction for medical equipment.

 Ask the store where you purchased this unit to do the

installation work. Expertise and experience are required

to install this unit. Otherwise, injuries or damage to this

unit may result. Be sure to ask the store where you

purchased this unit to perform this work.

 Do not put this product on a place with moisture or dirt.

There is the risk of injury.

Touch panel

 Perform touch panel operations using only one finger. If

two or more fingers come into contact with the panel at

the same time, the touch panel may not operate properly.

 Do not use a ballpoint pen or other hard-tipped or sharp

object, including fingernails, to perform touch panel

operations.

 Do not press on the LCD display with too much force.

 Do not use any of the LCD protective films available on

the market. (The touch panel may not operate properly.)

 The inside of the LCD display may become cloudy or

condensation (droplets of water) may form and the

display may not operate properly when the temperature

changes suddenly, such as immediately after air-

conditioning or heating has been turned on. If this

occurs, leave this unit for about one to two hours before

attempting to use it again.

To cut the power supply

This product has no power switch. To cut the power supply,

unplug the power plug of the product from the AC outlet. If

it is hard to unplug the power cord due to the installation

conditions, connect the power cord of the product to the AC

outlet via the circuit breaker of a distribution board or to the

AC inlet socket of a power supply control unit.

Built-in backup battery

Do not expose the built-in backup battery to excessive heat,

such as direct sunlight or fire.

Camera image update speed

The image update speed may be slower, depending on

the network environment used, the number and setting of

cameras, the subjects, and number of accesses.

WX-CC411_PGQX2068ZA_IG.indb 9 2016/05/18 13:30:25

Precautions

SDHC/SD cards

 Before using an unformatted SDHC or SD card, format it

first using the Center Module. When a card is formatted,

whatever has been recorded on it will be erased. If an

unformatted SDHC or SD card or an SDHC or SD card

formatted on a unit other than the Center Module is

used, it may not work properly or its performance may be

compromised.

 When some SDHC or SD cards are used in this unit,

they may not work properly or their performance may be

compromised. Use of the recommended SDHC and SD

cards is recommended.

Recommended SDHC and SD cards

Manufactured by Panasonic Corporation (sold separately)

SDHC cards: 4 GB, 8 GB, 16 GB, 32 GB

SD cards: 2 GB

(Excluding miniSD cards and microSD cards)

 In many cases when SD cards are formatted or their data

is erased or deleted using the functions of the Center

Module or a personal computer, the data on the cards

may not be erased completely. Before handling a card

over to another party, it is recommended that you use

a commercially available PC software application for

erasing data to erase the data on the card completely.

 When SD cards are to be disposed of, either break them

physically or erase the data on them completely, separate

them in the garbage and dispose of them following the

regulations that are enforced in the locality concerned.

Cleaning the touch panel

 It is recommended that the touch panel be cleaned at

regular intervals.

 If there is any noticeable dirt, dust, oil, grease, etc. on the

touch panel, clean it immediately.

 Wipe off the dirt or dust gently using a soft dry cloth.

 You may damage the LCD display if you wipe or press the

touch panel too forcefully or subject the display to impact

or heavy loads.

 Do not use liquid or spray cleaners. The touch panel

functions may be impaired as a result.

 Do not allow products made of rubber or PVC to remain

in contact with the touch panel for prolonged periods of

time. Doing so may cause discoloration or deterioration.

 Do not use benzene, paint thinners, adhesives, alkali- or

alcohol-based cleaning agents, glass cleaners, waxes,

abrasive cleansers, powdered cleaners, insecticides, etc.

Doing so may cause colors and texture to be degraded.

(When using a chemical cloth for cleaning, read the

caution provided with the chemical cloth product.)

 Installation precautions

WARNING: In order to safeguard against injury, this

device must be mounted on a wall, following the steps in

the Operating Instructions.

Panasonic assumes no responsibility for injuries or

property damage resulting from failures arising out of

improper installation or operation inconsistent with this

documentation.

Avoid installing in the following locations.

 Locations exposed to direct sunlight

 Locations subject to having strong vibration or impact

 Locations which are not level

 Locations under the air conditioner

 Locations near the fryer

 Locations near the grill

 Locations where a chemical agent is used such as a

swimming pool

 Locations near magnetic field sources such as a

television or speakers

 Locations where condensation forms easily, where

temperature changes greatly, humid places

 Locations subject to dust

 Locations subject to water splash or spray

 Locations where radiation or x-ray emissions are produced

The accessory power cord is to be used only with this unit.

Do not use it for any other devices. Similarly, do not use the

power cords of other devices with this unit.

Grounding

Confirm that the wire is connected from the SIGNAL GND

terminal to earth ground. A grounding connection must be

made before connecting the power plug or this product to

the main power supply. When disconnecting the grounding

wire, make sure that the power plug of this product is

disconnected from the main power supply.

Power supply used

The supply voltage of this unit is AC 100 V to 120 V

(50 Hz/60 Hz). Connect this unit to a power supply with a

sufficiently high capacity.

To cut the power supply

This product has no power switch. To cut the power supply,

unplug the power plug of the product from the AC outlet. If

it is hard to unplug the power cord due to the installation

conditions, connect the power cord of the product to the AC

outlet via the circuit breaker of a distribution board or to the

AC inlet socket of a power supply control unit.

Be sure to connect the power cord via any of the following

breaking devices:

 Connect the power cord via a power supply control unit.

 Install the product near a power outlet, and connect the

power cord via the power plug.

 Connect the power cord to the breaker with contact gap

of 3.0 mm or more of a distribution board. The breaker

shall be able to shut down all the poles of the main power

supply except the ground protective conductor.

Setting the time

Before operating this unit, you must set the time. For how

to set the time, refer to the Operating Instructions <Setup

Instructions>.

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English

Major operating controls and their functions

 Front panel







1 LCD display

This is a 7-Type color LCD display. It indicates this unit’s operational status and details of its operations and settings.

2 Touch panel

This is a 7.8-Type touch panel. It is used to operate this unit.

3 Terminal cover

This is where the “Euroblock” (a European-style terminal block) for the audio input/output signals and control input/output

signals is housed.

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Major operating controls and their functions

 Terminal block

CNT

１

COM

LANE

A LANE

CNT

DEVICE

ALERT RS-232C

VIDEO OUT

10BASE-T

100BASE-TX

CNT

３

CNT

４

COMCOM COM

TxD RxD

               

4 Power input terminal [AC IN]

Connect the accessory power cord to this terminal. After

connecting it, secure the cord using the power cord

clamp. (Refer to p.24 “Securing the power cord”.)

5 Confirmation window [CHECK]

This window is used for confirmation purposes when this

unit is installed.

6 Lane A mic input [OUT MIC]

This is connected to the microphone for the order post

installed in lane A.

7 Lane A speaker output

[OUT SP (8 Ω) Class2 Wiring]

This is connected to the speaker for the order post

installed in lane A.

8 Lane A line output [LINE OUT]

The same communication that is output from OUT SP of

lane A is output.

9 Lane A kitchen mic input [AUX MIC]

This is connected to the gooseneck microphone installed

in the lane A kitchen.

It is used to speak with the customer who has arrived at

the order post for lane A.

: Lane A kitchen speaker output

[AUX SP (8 Ω) Class2 Wiring]

This is connected to the speaker installed in the lane A

kitchen.

It is used to speak with the customer who has arrived at

the order post for lane A.

 Lane A line input [LINE IN]

External communications can be broadcast

simultaneously to all the All-In-One Headsets or Belt

Packs and to the lane A kitchen speaker.

 Lane A vehicle detector input [VDET]

This is connected to the vehicle detector installed in

lane A.

 Lane B mic input [OUT MIC]

This is connected to the microphone for the order post

installed in lane B.

 Lane B speaker output

[OUT SP (8 Ω) Class2 Wiring]

This is connected to the speaker for the order post

installed in lane B.

 Lane B line output [LINE OUT]

The same communication that is output from OUT SP of

lane B is output.

 Lane B kitchen mic input [AUX MIC]

This is connected to the gooseneck microphone installed

in the lane B kitchen.

It is used to speak with the customer who has arrived at

the order post for lane B.

 Lane B kitchen speaker output

[AUX SP (8 Ω) Class2 Wiring]

This is connected to the speaker installed in the lane B

kitchen.

It is used to speak with the customer who has arrived at

the order post for lane B.

 Lane B line input [LINE IN]

External communications can be broadcast

simultaneously to all the All-In-One Headsets or Belt

Packs and to the lane B kitchen speaker.

 Lane B vehicle detector input [VDET]

This is connected to the vehicle detector installed in

lane B.

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English

 External control output [DEVICE]

This external control output is used for alerts.

Using this unit’s settings, this connector is controlled in

response to the reception of alert signals from the All-In-

One Headsets or Belt Packs and to the signals from the

alert input.

 Alert input [ALERT]

This external input connector is used for alerts. It is

connected to a sensor or other external device.

 Serial port [RS-232C]

This port is for controlling the system from a personal

computer.

For details, contact the store where you purchased this

unit.

 Video output [VIDEO OUT]

This NTSC type of composite connector is for outputting

camera images.

For details, contact the store where you purchased this

unit.

 Network port [10BASE-T/100BASE-TX]

This is connected to a 10BASE-T or 100BASE-TX

network, and it connects the Network Camera with the

Center Module.

 Side panel

 Reset button

Press this button using a fine-tipped object when this unit

is not operating properly to restart this unit.

 SD card slot

This is where an SD card is inserted.

 SD card access LED

This indicates the status of the SD card access. While the

SD card is being accessed, it blinks in green.

 While the SD card access LED is blinking, do not

eject the SD card, disconnect the power plug or press

the reset button. Performing any of these actions may

destroy the data on the card.

Important







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Major operating controls and their functions

 Screen

The following four buttons, which are separate from the LCD display buttons, are permanently displayed on the touch panel.

L M N O

L Setting Information button

This button is used to display the settings and statuses.

(Refer to p.16 “Setting Information screen”.)

N Camera display button

This button is used to display the images of the Panasonic

Network Cameras that have been registered. (Refer to p.18

“Camera monitoring screen”.)

M Setting button

This button is used to display the password input screen.

After the password has been confirmed, the setting list

screen is displayed. (Refer to p.18 “Password input screen”.)

O Quick Operation button

This button is used to display the Quick Operation screen

that is used with drive-thru operations. (Refer to p.19 “Quick

Operation screen”.)

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English

Description of screens

 Basic screen

The basic screen that appears on the LCD display is

described below.

1 Security Alert display

When an alert signal has been received from an external

device or an All-In-One Headset or Belt Pack, this is

displayed in red.

2 Vehicle detection display (lane A)

When a vehicle has arrived at the order post for lane A,

this is displayed in orange.

3 Talk display (lane A)

While the store personnel are talking to the customer in

lane A, this is displayed in orange.

4 Paging display (lane A)

While the store personnel at lane A are talking to one

another, this is displayed in orange.

5 Vehicle detection display (lane B)

When a vehicle has arrived at the order post for lane B,

this is displayed in green.

6 Talk display (lane B)

While the store personnel are talking to the customer in

lane B, this is displayed in green.

7 Paging display (lane B)

While the store personnel at lane B are talking to one

another, this is displayed in green.

8 REC button

When a communication is being recorded after a security

alert has occurred, this is displayed in red.

9 Title display

The title of the screen currently displayed appears.

: Date & time display

The current date and time are displayed.

“*” appears in front of the time display during daylight

savings time (summer time).

 The date and time on this unit is set with the following

order: month / day / year hour:minute

 The time is displayed as a 24-hour clock.

WX-CC411_PGQX2068ZA_IG.indb 15 2016/05/18 13:30:30

Description of screens

 Setting Information screen

The Setting Information screen appears when

(Setting Information button) on the touch panel is touched.

This unit’s settings and statuses can be confirmed on this

screen.

1 2 3 4

1 Setting Info [Setting Info]

When the Setting Info button is touched, the display on

the LCD display switches to the setting list screen.

2 Security Alert [Security Alert]

When the Security Alert button is touched, the display on

the LCD display switches to the Security Alert screen.

(P.17)

3 Help Contact [Help Contact]

When the Help Contact button is touched, the display on

the LCD display switches to the Help Contact screen.

(P.18)

4 System Information [System Info]

When the System Info button is touched, the screen on

the LCD display switches to the System Info screen. (P.18)

Setting list screen

The setting list screen is displayed when the unit’s power is

turned on or when the [Setting Info] button is touched.

3 6 7 98 :4 5







    

1 Lane name display [A] ([B])

The lane name is displayed. The lane setting statuses are

displayed to the right of the lane name display.

When the WX-CC412A is used, lane B is also displayed

underneath lane A.

2 Lane mode display [Single/Dual/Tandem]

Lane mode that has been set is displayed.

WX-CC411A: [Single] is displayed.

WX-CC412A: [Dual] is displayed when the tandem lane

setting is OFF, and [Tandem] is displayed when it is ON.

3 Nighttime Volume display

[Nighttime Volume ON/OFF/AUTO]

The setting status of the volume of the order post speaker

at night is displayed.

 The “Nighttime Volume” is a function that is used to

adjust the volume level of the voice output from the

order post speaker.

Note

4 Speed Team display [Speed Team ON/OFF]

The status of the speed team operation is displayed.

 “Speed Team operation” refers to a mode of operation

in which, at busy times when there are more vehicles

than the lanes can accommodate, normal operation is

suspended, the vehicle detectors are shut off, and the

store personnel go directly to the customers in their

vehicles to take their orders.

Note

5 Cross Beep display [Cross Beep ON/OFF]

The Cross Beep status is displayed.

This appears only when the WX-CC412A is used.

 “Cross Beep” is a function that sends the beep tone

announcing the arrival of customers across the two

lanes.

Note

6 Lane A order post speaker volume display

[Outside]

The volume level of the lane A order post speaker is

displayed.

7 Lane A kitchen speaker volume display [AUX]

The volume level of the lane A kitchen speaker is

displayed.

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English

8 Lane A order post microphone volume display

[Outside]

The volume level of the lane A order post microphone is

displayed.

9 Lane A kitchen microphone volume display

[AUX]

The volume level of the lane A kitchen microphone is

displayed.

: Lane A beep tone volume display [Beep]

The volume level of the lane A beep tone is displayed.

 Lane A line input volume display [Line In]

The volume level of the lane A line input is displayed.

 Lane A line output volume display [Line Out]

The volume level of the lane A line output is displayed.

 Lane A order post microphone ON/OFF display

[Out Mic ON/OFF]

The setting that determines whether to output the voice

of the lane A order post microphone to the lane A kitchen

speaker is displayed.

 Lane A kitchen microphone ON/OFF display

[AUX Mic ON/OFF]

The setting that determines whether to output the voice

of the lane A kitchen microphone to the lane A kitchen

speaker is displayed.

 Lane A talk ON/OFF display

[TALK ON/OFF]

The setting that determines whether to output the talk

voice to the lane A kitchen speaker is displayed.

 “Talk” refers to communications between the

customers and store personnel.

Note

 Lane A beep tone ON/OFF display

[Beep ON/OFF]

The setting that determines whether to output the beep

tone to the lane A kitchen speaker is displayed.

 Lane A paging ON/OFF display

[PAGE ON/OFF]

The lane A paging setting is displayed.

 “Paging” refers to communications among store

personnel.

Note

 Lane A V/Det Override ON/OFF display

[V/Det Override ON/OFF]

The status of the lane A V/Det Override is displayed.

 “V/Det Override” is a function that sets the vehicle

detectors virtually to ON and keeps both the order

post microphone and speaker in the ON setting.

Note

Security Alert screen

The Security Alert screen appears when the [Security Alert]

button on the Setting Information screen is touched.

1 2

1 Cause and Initiation time

The cause of a security alert that has occurred and the

initiation time are displayed.

[F Button] : Sent from the store personnel who have

All-In-One Headsets or Belt Packs.

[Alert 1 to 4] : Sent from alert input 1 to 4.

2 Clear button [Clear]

This is touched to forcibly clear the Security Alert.

3 Stop button [Stop]

This is touched when the Alert Message for the Security

Alert is to be stopped.

This appears when “Alert message playback” has been

set for operations to be performed when a Security Alert

has occurred.

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Description of screens

Help Contact screen

The Help Contact screen appears when the [Help Contact]

button on the LCD display is touched.

The emergency help contact is displayed on this screen. It

can be set on the setting screen. If an email has been set

using the browser ahead of time, an email can be sent from

this screen.

 It is not possible to display the email send result even

when, for instance, an email failed to be sent because

the server was down or the wrong email was set.

When installing this unit, check that emails can be

correctly sent ahead of time.

Note

System Info screen

The System Info screen appears when the [System Info]

button on the LCD display is touched.

Network statuses are shown on this screen.

 Password input screen

The password must be input for verification before operation

moves to the setting screen.

The password input screen appears when (setting

button) on the touch panel is touched. For details on how to

input the characters, refer to p.30 “Inputting characters”.

Default password: 12345

 Change the password at regular intervals for security

purposes.

Important

 Camera monitoring screen

The camera monitoring screen appears on the LCD display

when (camera display button) on the touch panel is

touched.

1 Camera 1 screen

Images from Network Camera 1 appear on this part of

the screen.

2 Camera 2 screen

Images from Network Camera 2 appear on this part of

the screen.

3 Camera 3 screen

Images from Network Camera 3 appear on this part of

the screen.

WX-CC411_PGQX2068ZA_IG.indb 18 2016/05/18 13:30:35

English

4 Camera 4 screen

Images from Network Camera 4 appear on this part of

the screen.

5 Camera 1 full-screen display button

When this button is touched, images from Network

Camera 1 are displayed in full-screen mode.

6 Camera 2 full-screen display button

When this button is touched, images from Network

Camera 2 are displayed in full-screen mode.

7 Camera 3 full-screen display button

When this button is touched, images from Network

Camera 3 are displayed in full-screen mode.

8 Camera 4 full-screen display button

When this button is touched, images from Network

Camera 4 are displayed in full-screen mode.

9 4-screen simultaneous display button

When this button is touched, the screen is split into four

parts, and the images from Network Cameras 1, 2, 3 and

4 are displayed simultaneously.

 When a camera image is touched while the screen

is split into four parts and images are displayed

simultaneously, the touched image is displayed in full-

screen mode.

Note

 Quick Operation screen

The Quick Operation screen appears on the LCD display

when (Quick Operation button) on the touch panel is

touched.

2 3

1 Common button

This button is used to display the Quick Operation screen

that is common to both lanes.

2 Lane A button

This button is used to display the Quick Operation screen

for lane A.

3 Lane B button

This button is used to display the Quick Operation screen

for lane B.

 The lane B button is displayed only when the

WX-CC412A is used.

Note

WX-CC411_PGQX2068ZA_IG.indb 19 2016/05/18 13:30:35

Related devices

Devices related to the wireless intercom system are listed below.

uCenter Module

WX-CC411A/WX-CC412A

u Belt Pack

WX-CT420

u All-In-One Headset

WX-CH450

uHeadset

WX-CH427

u Battery

WX-B3030

u Battery Charger

WX-Z3040A

u Wireless Repeater

WX-CR470

WX-CC411_PGQX2068ZA_IG.indb 20 2016/05/18 13:30:36

English

Installation procedures

 Deciding on where to install the Center Module

Select a wall on which to mount this unit, drill a hole in it to pass the wires through, and decide where the four screws are to be

positioned, as shown below.

190

1352540

200

 Ensure that the installation surface has the pull-out strength below.

Important

 Installation

1 Mount this unit using the accessory wall mounting bracket and 4 screws (4.1 mm × 25 mm

{5/32 inches × 63/64 inches}).

[Minimum pull-out strength: 780 N {80 kgf}]

Screws (locally procured)

(wood screws:

4.1 mm × 25 mm

{5/32 inches × 63/64 inches})

Wire channel

WX-CC411_PGQX2068ZA_IG.indb 21 2016/05/18 13:30:37

Installation procedures

2 Mount this unit onto the four hooks of the wall mounting bracket.

3 Look at the confirmation window (which is marked “CHECK”), and confirm that this unit fits properly

into place.

Check that the “¡” marks of the wall mounting bracket are visible.

If they are not visible, this means that this unit has not been

installed properly.

LANE

A LANE

CNT

DEVICE

ALERT RS-232C

VIDEO OUT

10BASE-T

100BASE-TX

CNT

３

CNT

４

COMCOM COM

TxD RxD

WX-CC411_PGQX2068ZA_IG.indb 22 2016/05/18 13:30:37

English

4 Use the accessory clamp to secure the power cord to the wall and attach the clamp using a screw

(4.1 mm × 25 mm {5/32 inches × 63/64 inches}).

[Minimum pull-out strength: 780 N {80 kgf}]

150 mm to 200 mm

{5-15/16 inches to 7-7/8 inches}

Screw (locally procured)

WX-CC411_PGQX2068ZA_IG.indb 23 2016/05/18 13:30:37

Connections

 Opening the connector cover

Press on the area indicated by 1 and slide the connector cover down, and pull the bottom part of the cover toward you as

indicated by 2.



 Securing the power cord

1 Insert the accessory power cord clamp into this unit.

WX-CC411_PGQX2068ZA_IG.indb 24 2016/05/18 13:30:38

English

2 Before proceeding any further, push down the position of the power cord clamp inserted into this unit,

as shown in the figure below. Insert the power cord plug into the power socket of this unit, adjust the

position of the power cord clamp, and secure the power cord.

 Wiring the Euroblock connector

1 A detachable Euroblock connector is provided for this unit’s connectors. As shown in the figure below,

insert a slot-head screwdriver into the gap, and remove the Euroblock connector from this unit.

WX-CC411_PGQX2068ZA_IG.indb 25 2016/05/18 13:30:38

Connections

2 Connect the wires to the Euroblock connector. Using a slot-head screwdriver, loosen the Euroblock

connector screws in turn, peel off the insulating material around each of the wires, twist the conductors

firmly, insert the ends of the conductors into the Euroblock connector, and tighten the Euroblock

connector screws.

7 mm ± 1 mm

{9/32 inches ± 1/16 inches}

Shaping the cables

 Recommended wires: AWG28 to 16 (Do not use soldered wires.)

 Length of insulating material to be peeled off: 7 mm ± 1 mm {9/32 inches ± 1/16 inches}

 Screw diameter: ø 2 mm {3/32 inches}

 Check that the wires have been connected securely.

Electrical specifications of connectors

 DEVICE CNT and DEVICE COM connectors

Connect an external device between the CNT and COM connectors. These connectors are isolated from the internal

circuitry using a photo-coupler.

Electrical specifications:

30 V control voltage, 50 mA control current

Internal circuitry (polar)

Photo-coupler

Max. 50 mA CNT

COM

External

device

 ALERT CNT and ALERT COM connectors

Connect an external device between the CNT and COM connectors. These connectors operate by a “make” action. The

COM connector is connected to the GND inside this unit.

Internal circuitry

Photo-coupler

2 mA

short

current CNT

COM

Electrical specifications:

DC 5 V open voltage, 2 mA short current

External

device

Note

WX-CC411_PGQX2068ZA_IG.indb 26 2016/05/18 13:30:39

English

3 Install the Euroblock connector, to which the wires have been connected, in this unit.

 Insert the Euroblock connector firmly into this unit.

Note

 Attaching the connector cover

Slide the connector cover from below, and attach it to this unit.





 Attach the connector cover securely to this unit.

Note

WX-CC411_PGQX2068ZA_IG.indb 27 2016/05/18 13:30:39

Connections

 Examples of connections

CNT

DEVICE

ALERT RS-232C

VIDEO OUT

10BASE-T

100BASE-TX

CNT

３

CNT

４

COMCOM COM

TxD RxD

Drive-thru lane A

Order post

Microphone

Speaker

(8 Ω)

Kitchen

microphone

Kitchen speaker

(8 Ω)

Expanded

vehicle

detector

Vehicle

detector

External

device

Sensors

Refrigerator

Cash register,

etc.

Kitchen monitor

HUB

Network Cameras

Lane A

Lane B (WX-CC412A only)

Order post

Microphone

Speaker

(8 Ω)

Kitchen

microphone

Kitchen speaker

(8 Ω)

Expanded

vehicle

detector

Vehicle

detector

Drive-thru lane B

WX-CC411_PGQX2068ZA_IG.indb 28 2016/05/18 13:30:39

English

Screen operations

 Basic screen operations

This section describes basic screen operations.

For details on how to operate the unit and select its settings,

refer to the “Operating Instructions <Setup Instructions>”

(PDF file).

1 Return button

This button is used to return to the previous screen.

2 Item selector buttons

Operation moves to the screen corresponding to the

button that has been touched. On the setting screen, one

of the buttons is selected (indicated in orange).

The buttons have different names, depending on the

situation.

3 Page selector buttons

These buttons are used to select the page when the

screen extends over a multiple number of pages.

When the ▼ button is touched, the next page screen

is displayed, and when the ▲ button is touched, the

previous page screen is displayed.

 The LCD display is easily scratched, so always

perform the operations involving this display using

one finger.

 Do not use a ballpoint pen or other hard-tipped or

sharp object, including fingernails, to perform touch

panel operations.

 Do not press on the LCD display with too much force.

 Do not use any of the LCD protective films available

on the market. (The touch panel may not operate

properly.)

 The inside of the LCD display may become cloudy

or condensation (droplets of water) may form and

the display may not operate properly when the

temperature changes suddenly, such as immediately

after air-conditioning or heating has been turned on. If

this occurs, leave this unit for about one to two hours

before attempting to use it again.

Note

 Entering the settings

On a screen with multiple setting items, touch the [Set]

button to confirm a setting.

1 Set button

This button confirms all multiple settings displayed on the

screen together.

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Screen operations

 Inputting characters

Use the keys on the keyboard to input the characters when

a password or an address is to be input.

1 Input character display area

The characters that have been input are displayed.

2 Backspace button

Touch this button to delete the last character of the

characters shown in the input character display area.

3 Character input buttons

The character on the button that is touched is input.

4 Space button

Touch this button to input a space.

5 Set/Enter button [Enter/Login]

Touch this button to enter the character string that has

been input.

6 Character type selector button

Touch this button to change the type of characters that

are to be input.

 Inputting the date and time

Input the date and time by using the [+] and [-] buttons.

2 31

1 Setting value display area

The current setting values are displayed.

2 + and – buttons

Adjust the settings by touching the + and – buttons.

3 Set/Enter button [Set/Enter]

Touch this button to enter the date and time that has

been set.

 Adjusting the volume level

Adjust the volume level.

2 1 2

1 Volume level display area

The current volume levels are displayed.

2 + and – buttons

Adjust the levels by touching the + and – buttons.

Changes in the volume level take place in real time.

WX-CC411_PGQX2068ZA_IG.indb 30 2016/05/18 13:30:43

English

Operating procedures

 Basic operations

TALK: Talking with the customers

This function enables two-way conversations between the

store personnel who are wearing All-In-One Headsets or

Belt Packs and the customer at the order post.

For further details on conversation methods, refer to the

Operating Instructions for the Belt Pack (WX-CT420) or All-

In-One Headset (WX-CH450).

PAGE: Talking with other store personnel

Store personnel who are wearing All-In-One Headsets or

Belt Packs can talk to one another without being heard by

customers.

For further details on paging methods, refer to the Operating

Instructions for the Belt Pack (WX-CT420) or All-In-One

Headset (WX-CH450).

Dual drive-thru lane changeover

(WX-CC412A only)

In the case of a dual drive-thru, it is possible to talk or page

by selecting lane A or lane B.

For details on how to perform lane changeover operation,

refer to the Operating Instructions for the Belt Pack (WX-

CT420) or All-In-One Headset (WX-CH450).

 ID Registration

 To talk or page using an All-In-One Headset or Belt Pack,

its ID must be registered.

 For ID registration, set the Center Module to ID

registration mode, and proceed with the registration by

operating the All-In-One Headset or Belt Pack concerned.

The ID registration procedure is described below based on

an example involving an All-In-One Headset or Belt Pack

operation.

1 Touch (setting button) on the touch

panel.

 The password input screen appears.

2 Input the password, and touch the [Login]

button.

Default password: 12345

 Change the password at regular intervals for security

purposes.

Important

 The setting menu is displayed.

WX-CC411_PGQX2068ZA_IG.indb 31 2016/05/18 13:30:44

Operating procedures

3 Touch [Headsets] button, and then the [ID

Registration] button.

 The ID registration screen appears.

 The registered All-In-One Headset or Belt Pack numbers

are displayed in the [Registered Headsets] area. When ID

registration is completed successfully, the ID of the newly

registered All-In-One Headset or Belt Pack is added.

Note

4 Touch the [Start] button.

 The following pop-up screen is displayed. You cannot

perform other operations during ID registration. To

continue ID registration, touch the [YES] button. To

stop ID registration, touch the [NO] button.

 Touch the [YES] button to start ID registration mode.

The number of the All-In-One Headset or Belt Pack

that has been registered is displayed.

5 Press the [POWER] button while holding down

the [T1] button and [T2] button of the All-In-

One Headset or Belt Pack.

 The All-In-One Headset or Belt Pack starts up in ID

registration mode. The “Registration Mode” voice

prompt will be heard from the earphone, and the

power indicator will blink orange.

In ID registration mode, the buttons and indicators

have different functions from those at normal startup.

6 Press the [T1] button on the All-In-One

Headset or Belt Pack.

 The All-In-One Headset or Belt Pack searches for a

Center Module that is in ID registration mode. The

“Connecting center module A” voice prompt will be

heard from the earphone, and the lane indicator will

blink orange.

In the case of the WX-CC412A, after lane A

registration, the “Connecting center module B” voice

prompt will be heard, and the lane indicator will blink

green.

 When ID registration has been completed

successfully, the “Registration complete” voice

prompt will be heard from the earphone, and then a

voice prompt for the number of the registered All-In-

One Headset or Belt Pack will be heard. The power

indicator and the lane indicator now stop blinking,

and light up.

After registrating all of the headset IDs, touch the [Stop]

button on the ID registration screen.

ID registration mode for the Center Module is exited. The

power indicator of the All-In-One Headset or Belt Pack

changes from orange to green.

 When registering the IDs of a multiple number of

All-In-One Headsets or Belt Packs, register the ID

of each unit in sequence. If an attempt is made to

IDs may not be registered correctly.

 During the ID registration process, do not turn off

the power of the All-In-One Headsets or Belt Packs

or remove their batteries. Otherwise, their IDs may

not be registered correctly. If the registration is not

proceeding smoothly, touch the [Stop] button on the

Center Module, exit ID registration mode, and then try

again.

 When ID registration fails, a “BUU-UU-UU” warning

sounds in the All-In-One Headset or Belt Pack

concerned, and then the “Failed” voice prompt is

heard. If an ID registration has failed, the ID of the

All-In-One Headset or Belt Pack will not be registered

in the Center Module, and the power indicator of the

All-In-One Headset or Belt Pack concerned will blink

in red.

 The IDs of up to 32 All-In-One Headsets or Belt Packs

can be registered in one Center Module. If an attempt

is made to register IDs for more than 32 units, the IDs

of the headsets not used for the longest time will be

automatically deleted, and then the IDs of the new

units will be registered.

 It is not possible to register the ID of a wireless

repeater while ID registration mode of the All-In-One

Headsets or Belt Packs is active.

Important

WX-CC411_PGQX2068ZA_IG.indb 32 2016/05/18 13:30:46

English

 Convenient Functions

(Other Functions)

Auto-TALK-Lock

This function enables the All-In-One Headset or Belt Pack of

pre-determined store personnel to automatically enter talk

mode when a customer approaches the order post. (Talk-

Lock mode)

For details on how to set Auto-Talk-Lock mode, refer to the

Operating Instructions for the Belt Pack (WX-CT420) or All-

In-One Headset (WX-CH450).

Manager mode

One of all the All-In-One Headsets or Belt Packs in a lane

can be set to manager mode.

The All-In-One Headset or Belt Pack in manager mode has

a higher priority than the other All-In-One Headsets or Belt

Packs, and can monopolize one of the four communication

channels.

This means that the manager can talk or page at any time.

For details on how to set manager mode, refer to the

Operating Instructions for the Belt Pack (WX-CT420) or All-

In-One Headset (WX-CH450).

Speed Team

“Speed Team operation” refers to a mode of operation in

which, at busy times when there are more vehicles than the

lanes can accommodate, normal operation is suspended,

the vehicle detectors are shut off, and the store personnel

go directly to the customers in their vehicles to take their

orders.

1 Touch (Quick Operation button) on the

touch panel, and then the [Common] button.

2 Touch the [ON] button for [Speed Team] to

enable Speed Team operation.

 In the All-In-One Headsets or Belt Packs, the

“SPEED TEAM ON” voice prompt is heard from the

earphones.

 In Speed Team mode, the “SPEED TEAM ON”

voice prompt will be heard every 5 minutes from the

earphone of the All-In-One Headsets or Belt Packs.

Note

3 When the [P] button of the All-In-One Headset

or Belt Pack is pressed, conversation becomes

possible in page lock mode.

 Even if the [P] button is set to Press-to-Page, the

button will still operate in page lock.

 For further details on paging methods, refer to the

Operating Instructions for the Belt Pack (WX-CT420)

or All-In-One Headset (WX-CH450).

WX-CC411_PGQX2068ZA_IG.indb 33 2016/05/18 13:30:46

Operating procedures

4 To release Speed Team operation, touch the

[OFF] button for [Speed Team] on the screen in

step 2.

 In the All-In-One Headsets or Belt Packs, the

“SPEED TEAM OFF” voice prompt is heard from the

earphones, and normal operation is restored.

 In Speed Team mode, it is not possible to talk with

customers at the order posts.

 When talking is attempted from an All-In-One Headset

or Belt Pack, the “Operation not allowed” voice prompt

is heard from the earphone.

Note

Cross Beep (WX-CC412A only)

“Cross Beep” is a function that enables a beep tone to be

heard from the All-In-One Headsets or Belt Packs when a

customer approaches the order post of the other lane.

1 Touch (Quick Operation button) on the

touch panel, and then touch the [Common]

button.

2 Touch the [ON] button for [Cross Beep] to

enable Cross Beep operation.

 To release Cross Beep, touch the [OFF] button.

OFF:

If lane A has been selected, beep tone A will be heard when

a vehicle in lane A is detected.

However, beep tone B will not be heard even when a vehicle

in lane B has been detected.

ON:

If lane A has been selected, beep tone A will be heard when

a vehicle in lane A is detected.

Furthermore, beep tone B is heard at a low volume level

even when a vehicle in lane B has been detected.

When vehicles have been detected in both lanes, beep tone

A and beep tone B, which are heard at a low volume level,

will be heard alternately.

Cross

Beep

Vehicle detector All-In-One Headset or Belt Pack

Lane A is

ON Lane B is

ON A B

OFF

¡–

Beep A

–

–¡–

Beep B

¡ ¡

Beep A Beep B

¡–

Beep A Low level Beep A

–¡

Low level Beep B Beep B

¡ ¡

Beep A +

Low level Beep B Beep B +

Low level Beep A

WX-CC411_PGQX2068ZA_IG.indb 34 2016/05/18 13:30:47

English

V/Det Override

“V/Det Override” is a function that sets the vehicle detectors

virtually to ON and keeps both the order post microphone

and speaker in the ON setting.

1 Touch (Quick Operation button) on the

touch panel, and then touch the [Lane A/B]

button*.

* [Lane B] button appears only when the WX-CC412A

is used.

2 Touch the [ON] button for [V/Det Override] to

enable this function.

 To release V/Det Override, touch the [OFF] button.

OFF:

When the vehicle detector detects a vehicle at the order

post, a beep tone is heard from the earphone.

When the Talk button on an All-In-One Headset or Belt Pack

is pressed, the order post’s speaker and microphone are

turned on.

When the vehicle drives off, vehicle detection is turned off.

The OFF setting and Auto-Talk-Lock mode can now be

established.

ON:

When [V/Det Override] is set to ON, the order post’s

microphone is turned on permanently and talking is enabled

even when the vehicle detector is not ON. (Sound from the

order post’s microphone can be forcibly heard.)

 When Speed Team is enabled, the setting for V/Det

Override is automatically turned OFF.

 In Speed Team mode, you cannot change the setting

for V/Det Override.

Note

Talk/page release

The talk (or page) status of an All-In-One Headset or Belt

Pack is forcibly released.

1 Touch (Quick Operation button) on the

touch panel, and then touch the [Lane A/B]

button*.

* [Lane B] button appears only when the WX-CC412A

is used.

2 Touch the [Execute] button for [T/P Release].

 Communication is forcibly terminated.

 The talk (or page) status of the All-In-One Headset or

Belt Pack in manager mode is not released.

Note

WX-CC411_PGQX2068ZA_IG.indb 35 2016/05/18 13:30:48

Troubleshooting

Check the following before requesting repair.

Consult your sales shop if these measures do not resolve a problem, if symptoms not listed here occur, or if you have a question

related to engineering.

Symptom Cause/solution Reference pages

No communication between

the order post, Belt Packs

and All-In-One Headsets is

possible.

 Is the power cord connected securely to the AC input terminal

of this unit and to the power outlet?

 Check whether it is connected.

P.24

Paging between the store

personnel is possible, but

talking with the customers

using the order post is not

possible.

 Have the microphone input and speaker output of the order

post been connected properly?

 Check whether it is connected properly.

P.25

An echo is heard from the

earphone of the headset

when an individual is talking

into the headset microphone.

 The speaker and microphone for the order post may not have

been installed correctly.

 Check that the speaker and microphone are placed at a

sufficient distance from each other, and anchor them securely

so that any vibrations are absorbed.

WX-CS560

Operating

Instructions

 The input and output audio levels may have been set too high.



Lower the audio input and output levels (OUT MIC/OUT SP) for

the order post to the appropriate level. (Feedback noise can be

prevented by selecting a setting that lowers the audio input level.)

Operating

Instructions

<Setup

Instructions>

 The echo canceller is off or its level is low.

 Set the echo canceller to the appropriate level.

(The default setting is “MID”.)

Operating

Instructions

<Setup

Instructions>

A lot of noise is heard from

order post.

 DNR is OFF or its level may be low.

 Set the DNR to the appropriate level.

(The default setting is “MID”.)

Operating

Instructions

<Setup

Instructions>

There is no reaction even

when the buttons on the

touch panel are touched.

 Is the touch panel dirty?

 Clean the touch panel.

If there is no improvement even after it has been cleaned, adjust

the touch panel.

P.10

When one of the buttons on

the touch panel has been

touched, another button

reacts instead.

 The touch panel must be adjusted.

 Adjust the touch panel.

Operating

Instructions

<Setup

Instructions>

Communication breaks up or

it is hardly possible to hear

what is being said.

 Are the All-In-One Headsets or Belt Packs too far away from

the Center Module, or are there any obstructions such as

concrete walls or metal devices between the Center Module

and the All-In-One Headsets or Belt Packs?

 Contact the store where you purchased this unit, and move this

unit to a location where there are no obstructions around it.

–––

No communication with the

cameras is possible.

 Have the cameras been registered in the Center Module?

 No communication with the cameras is possible if the cameras

have not been registered. Register the cameras that are to be

connected.

Operating

Instructions

Nothing happens even when

operations are performed

correctly; or the operations

are performing incorrectly.

 This unit may not be working properly.

 Press the reset button on the side panel of this unit using a fine-

tipped object. (The settings, etc. will not be cleared.)

P.13

WX-CC411_PGQX2068ZA_IG.indb 36 2016/05/18 13:30:48

English

Specifications

General

Operating frequency 1921.536 MHz to 1928.448 MHz

POWER

Power source AC 100 V to 120 V 50 Hz/60 Hz

Connector Universal Type with an 3 pins AC Inlet

Power consumption 17 W

Operating temperature range –10 °C to +50 °C {14 °F to 122 °F}

Operating humidity range 20 % to 90 % (no condensation)

Dimensions 375 mm (W) × 275 mm (H) × 50 mm (D)

{14-49/64 inches (W) × 10-53/64 inches (H) × 1-31/32 inches (D)}

Mass Approx 1.9 kg {4.2 lbs.} (Excluding the wall mounting bracket)

User Interface

LCD display

Type 7 Type

Effective pixels WVGA: 800 (H) × 480 (V)

Back light LED

Touch panel Type 7.8 Type

Technology Resistive type

Audio & Video Interface

General Number of channels 1 (WX-CC411A)

2 (WX-CC412A)

Frequency characteristic 300 Hz to 3 kHz

OUT MIC

Technology Electric balanced

Connector Euroblock connector (HOT/COLD/GND)

Input impedance 1.5 kΩ

Rated input –70 dBV

Maximum input –38 dBV

OUT SP

Technology Balanced

Connector Euroblock connector

Rated output for amplifier 2 W

Conformed load impedance 8 Ω

AUX MIC

Technology Electric balanced

Connector Euroblock connector (HOT/COLD/GND/PTT/COM)

Input impedance 3 kΩ

Rated input –67 dBV

Maximum input –44 dBV

Control signal PTT, Make (No voltage) when talking

AUX SP

Technology Balanced

Connector Euroblock connector

Rated output for amplifier 2 W

Conformed load impedance 8 Ω

WX-CC411_PGQX2068ZA_IG.indb 37 2016/05/18 13:30:48

LINE IN

Technology Unbalanced, Mono

Connector Euroblock connector

Rated input –10 dBV

Maximum input +6 dBV

LINE OUT

Technology Unbalanced, Mono

Connector Euroblock connector

Rated output –14 dBV

Maximum output +6 dBV

Device Interface

AUX MIC CNT, COM

(INPUT)

Number of channels 1 (WX-CC411A)

2 (WX-CC412A)

Technology Photo-coupler

Open voltage 5 V

Short current 2 mA

Connector Euroblock connector

VDET CNT, COM

(INPUT)

Number of channels 2 (WX-CC411A)

4 (WX-CC412A)

Technology Photo-coupler

Open voltage 5 V

Short current 2 mA

Connector Euroblock connector

ALERT CNT, COM

(INPUT)

Number of channels 4

Technology Photo-coupler

Open voltage 5 V

Short current 2 mA

Connector Euroblock connector

DEVICE CNT, COM

(OUTPUT)

Number of channels 1

Technology Photo-coupler

Control voltage DC 30 V

Control current MAX 50 mA

Connector Euroblock connector

RS-232C TxD, RxD, SG Communication system Asynchronous (full duplex)

Baud rate 19200 bps

SD card Corresponding card SD card, SDHC card

Note: miniSD card and MicroSD card are not applicable.

10BASE-T,

100BASE-TX

(Network)

Type 10/100BASE-TX (Full/Half, Auto/Man)

Connector RJ-45

Supported protocols IPv4: TCP/IP, HTTP, HTTPS, DHCP, DNS, SMTP, NTP, UPnP, POP

VIDEO OUT

Type NTSC

Output signals Composite

Connector RCA pin jack

Specifications

WX-CC411_PGQX2068ZA_IG.indb 38 2016/05/18 13:30:48

English

Licenses

This unit contains thttpd, NetBSD, OpenSSL Project, Arcfour and MD5 message-digest algorithm software licensed by third

parties, and use of this software has been granted under the conditions stated below.

LICENSE ISSUES

This product uses some parts of thttpd, NetBSD, OpenSSL Project, Arcfour, MD5 message-digest algorithm.

The use of parts described above are licensed under the conditions below.

«thttpd»

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following

conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in

the documentation and/or other materials provided with the distribution.

THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED

WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT

NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR

BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT

(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF

ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

«NetBSD»

<isys_fcntl.h>

All or some portions of this file are derived from material licensed to the University of California by American Telephone and

Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories,

Inc.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following

conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in

the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgement:

This product includes software developed by the University of California, Berkeley and its contributors.

4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived

from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED

WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT

NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR

BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT

(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF

ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

@(#)fcntl.h 8.3 (Berkeley) 1/21/94

English

WX-CC411_PGQX2068ZA_IG.indb 39 2016/05/18 13:30:48

Licenses

< isys_pl_stdio.c >

This code is derived from software contributed to Berkeley by Chris Torek.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following

conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in

the documentation and/or other materials provided with the distribution.

3. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived

from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED

WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT

NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR

BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT

(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF

ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

<isys_getopt.c>