Panasonic of North America 9TGCF-297 Panasonic Notebook PC w/ EDGE Modem & Intel WLAN User Manual

Panasonic Corporation of North America Panasonic Notebook PC w/ EDGE Modem & Intel WLAN Users Manual

Users Manual

2Getting StartedIntroductionThank you for purchasing the Panasonic computer. Read the operating instructions thoroughly for proper operation of your newcomputer.Illustrations and Terminology in this ManualCopyrightThis manual is copyrighted by Matsushita Electric Industrial Co., Ltd. with all rights reserved. No part of this manual may be reproduced in anyform without the prior written permission of Matsushita Electric Industrial Co., Ltd.No patent liability is assumed with respect to the use of the information contained herein.©2003 Matsushita Electric Industrial Co., Ltd. All Rights Reserved.DisclaimerComputer specifications and manuals are subject to change without notice. Matsushita Electric Industrial Co., Ltd. assumes no liability fordamage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.TrademarksMicrosoft, Windows and the Windows logo are registered trademarks of Microsoft Corporation of the United States and/or other countries.PS/2® is a registered trademark of International Business Machines Corporation.Intel, Pentium, SpeedStep and PROSet are either registered trademarks or trademarks of Intel Corporation.Adobe® and Acrobat® are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.Panasonic is a registered trademark of Matsushita Electric Industrial Co., Ltd.* For the Model No., insert the 12 digit number (for example, CF-29CTKGZKM) located onthe bottom of the computer.NOTE:NOTE provides a useful fact or helpful information.CAUTION:CAUTION indicates a condition that may result in minor or moderate injury.WARNING:WARNING indicates a hazard that may result in moderate or serious injury.Windows XP : Information for Microsoft® Windows® XP Professional users.Windows 2000 : Information for Microsoft® Windows® 2000 Professional users.Enter : This illustration means to press the [Enter] key.Fn + F5 : This illustration means to press and hold the [Fn] key, then press the [F5] key.[Start] - [Run]: This illustration means to click [Start], then to click [Run]. For some applications, you may need todouble-click.: Where to go for referred information. : This illustration means to refer to the Reference Manual, which is available on your computer.Refer to page 20 on how to access this manual.Some of the illustrations in this manual may differ slightly in shape from the actual items in order to make the explanationeasier to understand.The “CD Drive” is a description about drives, such as DVD-ROM, CD-ROM, CD-R/RW, and DVD-ROM & CD-R/RWdrives.This manual covers two types of models, as distinguished by the type of LCD screen (models with touchscreen and modelswithout touchscreen).If the user has logged on without the administrator authority, some functions may not be executable, and some screens maybe not displayed as shown in this manual. If this happens, log on with the administrator authority to enable these functions.Confirm the latest information on optional products in catalogs, etc.Customer's RecordSerial No.orDate of PurchaseModel No.*Code No.Dealer's NameDealer's Address
4Getting StartedRead Me FirstFor CanadaIndustry Canada (IC) Notice for modemThis equipment contains an Industry Canada approved modem unit.The Industry Canada label is affixed on the modem unit.EQUIPMENT ATTACHMENT LIMITATIONS“NOTICE: The Industry Canada label identifies certifiedequipment. This certification means that the equipment meetstelecommunications network protective, operational andsafety requirements as prescribed in the appropriate TerminalEquipment Technical Requirements document(s). TheDepartment does not guarantee the equipment will operateto the user’s satisfaction.Before installing this equipment, users should ensure that itis permissible to be connected to the facilities of the localtelecommunications company. The equipment must also beinstalled using an acceptable method of connection. Thecustomer should be aware that compliance with the aboveconditions may not prevent degradation of service in somesituations.Repairs to certified equipment should be coordinated by arepresentative designated by the supplier. Any repairs oralterations made by the user to this equipment, or equipmentmalfunctions, may give the telecommunications companycause to request the user to disconnect the equipment.Users should ensure for their own protection that theelectrical ground connections of the power utility, telephonelines and internal metallic water pipe system, if present, areconnected together. This precaution may be particularlyimportant in rural areas. Caution: Users should not attemptto make such connections themselves, but should contactthe appropriate electric inspection authority, or electrician,as appropriate.”“NOTICE: The Ringer Equivalence Number (REN) assignedto each terminal device provides an indication of themaximum number of terminals allowed to be connected to atelephone interface. The termination on an interface mayconsist of any combination of devices subject only to therequirement that the sum of the Ringer Equivalence Numbersof all the devices does not exceed 5.”REN: See bottom of the computerIndustry CanadaThis product complies with RSS210 Industry Canada.Operation is subject to the following two conditions;(1) this device may not cause interference, and(2) this device must accept any interference, including interfer-ence that may cause undesired operation of the device.RESTRICTIONS CONCERNANT LE RACCORDEMENTDE MATÉRIEL“AVIS: L’étiquette d’Industrie Canada identifie le matérielhomologué. Cette étiquette certifie que le matériel estconforme aux normes de protection, d’exploitation et desécurité des réseaux de télécommunications, comme leprescrivent les documents concernant les exigences tech-niques relatives au matériel terminal. Le Ministère n’assuretoutefois pas que le matériel fonctionnera à la satisfactionde l’utilisateur.Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’ilest permis de le raccorder aux installations de l’entreprise lo-cale de télécommunication. Le matériel doit également êtreinstallé en suivant une méthode acceptée de raccordement.L’abonné ne doit pas oublier qu’il est possible que la conformitéaux conditions énoncées ci-dessus n’empêche pas ladégradation du service dans certaines situations.Les réparations de matériel homologué doivent êtrecoordonnées par un représentant désigné par le fournisseur.L’entreprise de télécommunications peut demander àl’utilisateur de débrancher un appareil à la suite deréparations ou de modifications effectuées par l’utilisateurou à cause de mauvais fonctionnement.Pour sa propre protection, l’utilisateur doit s’assurer que tousles fils de mise à la terre de la source d’énergie électrique,des lignes téléphoniques et des canalisations d’eaumétalliques, s’il y en a, sont raccordés ensemble. Cetteprécaution est particulièrement importante dans les régionsrurales. Avertissement: L’utilisateur ne doit pas tenter de faireces raccordements lui-même; il doit avoir recours à un ser-vice d’inspection des installations électriques, ou à unélectricien, selon le cas.”“AVIS: L’indice d’équivalence de la sonnerie (IES) assignéà chaque dispositif terminal indique le nombre maximal determinaux qui peuvent être raccordés à une interface. Laterminaison d’une interface téléphonique peut consister enune combinaison de quelques dispositifs, à la seule condi-tion que la somme d’indices d’équivalence de la sonneriede touts les dispositifs n’excède pas 5.”IES: Voir sous le fond de l’ordinateur10.According to the FCC’s electrical safety advisory, we recom-mend that you may install an AC surge arrestor in the AC out-let to which this equipment is connected. Telephone compa-nies report that electrical surges, typically lightning transients,are very destructive to customer terminal equipment connectedto AC power sources and that this is a major nationwide prob-lem.“Caution: To reduce the risk of fire, use only No.26 AWG or larger telecom-munication line cord.”“ATTENTION: Pour réduire le risque d’incendie, utiliser uniquement desconducteurs de télécommunications 26 AWG ou de section supérieure.”Notice for the products using LCDThis product uses one or more fluorescent lamps containing asmall amount of mercury. It also contains lead in some compo-nents. Disposal of these materials may be regulated in your com-munity due to environmental considerations. For disposal orrecycling information please contact your local authorities, orthe Electronics Industries Alliance: <http://www.eiae.org/>
5Getting StartedImportant Safety Instructions / Importantes Mesures De SécuritéWhen using your telephone equipment, basic safety pre-cautions should always be followed to reduce the risk offire, electric shock and injury to persons, including the fol-lowing:1.Do not use this product near water, for example, near abath tub, wash bowl, kitchen sink or laundry tub, in a wetbasement or near a swimming pool.2.Avoid using a telephone (other than a cordless type) dur-ing an electrical storm. There may be a remote risk ofelectric shock from lightning.3.Do not use the telephone to report a gas leak in the vicin-ity of the leak.4.Use only the power cord and batteries indicated in thismanual. Do not dispose of batteries in a fire. They mayexplode. Check with local codes for possible special dis-posal instructions.SAVE THESE INSTRUCTIONSCertaines mesures de sécurité doivent être prises pendantl'utilisation de matérial téléphonique afin de réduire lesrisques d'incendie, de choc électrique et de blessures. Envoici quelquesunes:1.Ne pas utiliser l'appareil près de l'eau, p.ex., près d'unebaignoire, d'un lavabo, d'un évier de cuisine, d'un bac àlaver, dans un sous-sol humide ou près d'une piscine.2.Éviter d'utiliser le téléphone (sauf s'il s'agit d'un appareilsans fil) pendant un orage électrique. Ceci peut présenterun risque de choc électrique causé par la foudre.3.Ne pas utiliser l'appareil téléphonique pour signaler unefuite de gaz s'il est situé près de la fuite.4.Utiliser seulement le cordon d'alimentation et le type depiles indiqués dans ce manual. Ne pas jeter les piles dansle feu: elles peuvent exploser. Se conformer aux règlementspertinents quant à l'élimination des piles.CONSERVER CES INSTRUCTIONSThis product and your HealthThis product, like other radio devices, emits radio frequencyelectromagnetic energy. The level of energy emitted by this prod-uct however is far much less than the electromagnetic energyemitted by wireless devices like for example mobile phones.Because this product operates within the guidelines found inradio frequency safety standards and recommendations, we be-lieve this product is safe for use by consumers. These standardsand recommendations reflect the consensus of the scientific com-munity and result from deliberations of panels and committeesof scientists who continually review and interpret the extensiveresearch literature.In some situations or environments, the use of this product maybe restricted by the proprietor of the building or responsible rep-resentatives of the organization. These situations may for ex-ample include:Using this product on board of airplanes, orIn any other environment where the risk of interference to otherdevices or services is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wire-less devices in a specific organization or environment (e.g. air-ports), you are encouraged to ask for authorization to use thisproduct prior to turning on the product.Regulatory InformationWe are not responsible for any radio or television interferencecaused by unauthorized modification of this product. The cor-rection of interference caused by such unauthorized modifica-tion will be the responsibility of the user. We and its authorizedresellers or distributors are not liable for damage or violation ofgovernment regulations that may arise from failing to complywith these guidelines.Information to the UserLithium Battery!This computer contains a lithium battery to enable the date, time,and other data to be stored. The battery should only be exchangedby authorized service personnel.Warning! A risk of explosion from incorrect installation or mis-application may possibly occur.Pile au lithium!Le micro-ordinateur renferme une pile au lithium qui permet desauvegarder certaines données comme la date et l'heurenotamment. Elle ne devra être remplacée que par un technicienqualifié.Avertissement! Risque d'explosion en cas de non respect de cettemise en garde!Lithium Battery
6Getting StartedCare should be exercised with regard to the following in or-der to avoid the possibility of overheating, fire or damage.Avoid HeatDo not throw the battery pack into a fire or ex-pose it to excessive heat.Do Not DisassembleDo not insert sharp objects into the battery pack,expose it to bumps or shocks, deform, disassemble,or modify it.Do Not ShortDo not short the positive (+) and negative (-) con-tacts.Do Not Put into a MicrowaveDo not put the battery pack into a microwave ovenor a pressurized chamber.Avoid Extreme Heat, Cold and Direct SunlightDo not charge, use or leave the battery pack for ex-tended periods where it will be exposed to directsunlight, in a hot place (in an automobile on a sunnyday, for example), or in a cold place.Keep Articles AwayDo not place the battery pack together with articlessuch as necklaces or hairpins when carrying or stor-ing.Stop UsingShould the battery emit an abnormal odor, becomehot to the touch, become discolored, change shape,or become in any way different from normal, removeit from the computer or charger and stop using it.Do Not Use With Any Other ComputerThe battery pack is rechargeable and was intendedfor the specified computer or charger. Do not use itwith a computer other than the one for which it wasdesigned.Do not touch the terminals on the battery pack. The batterypack may no longer function properly if the contacts are dirtyor damaged.Do not expose the battery pack to water, or allow it to becomewet.Read Me FirstAvoid Radio Frequency InterferenceDo not place the computer near a television orradio receiver.PrecautionsThe CF-29 was developed based on thorough research into thereal-world portable computing environments. Exhaustive pur-suit of usability and reliability under harsh conditions led to in-novations such has the magnesium alloy exterior, vibrationdamped hard disk drive and floppy disk drive, flexible internalconnections. The CF-29’s outstanding engineering has beentested using the stiff MIL-STD- 810F (for vibration and shock)and IP (for dust and water) based procedures.As with any portable computer device precautions should betaken to avoid any damage. The following usage and handlingprocedures are recommended.Avoiding low-temperature burnsAvoid more than casual contact with any heat pro-ducing area of the notebook computer, AC adap-tor, and any option or accessory you use with it.Even low heat, if warmer than body temperature,can cause a burn, if the skin is exposed to the heatsource for a long enough period of time.Avoid Magnetic FieldsKeep the computer away from magnets.Data stored on the hard disk may be lost.Keep Small Objects AwayDo not insert paper clips or other small objectsinto the computer.Do Not Disassemble the ComputerDo not attempt to disassemble your computer.Avoid Excessive Force on the DisplayDo not apply excessive downward force on thedisplay when it is completely opened, especiallywhen plugs and/or cables are connected to the rearof the computer.Before putting the computer away, be sure to wipe off any mois-ture.Precautions (Battery Pack)
7Getting StartedNOTEThe battery pack may become warm during rechargingor normal use. This is completely normal.Recharging will not commence outside of the allowabletemperature range (0 °C to 50 °C {32°F to 122 °F}) “Battery Power”. Once the allowable rangerequirement is satisfied, charging begins automatically.Note that the recharging time varies based on the usageconditions. (Recharging takes longer than usual when thetemperature is 10 °C {50 °F} or below.)If the temperature is low, the operating time is shortened.Only use the computer within the allowable temperaturerange.This computer has a high temperature mode function thatprevents the degradation of the battery in high tempera-ture environments. ( “Battery Power”) If thehigh temperature mode is enabled in the Setup Utility( “Setup Utility”), a level of 100% in the[High Temperature] mode is about a level of 80% in the[Normal Temperature] mode.The battery pack is a consumable item. If the amount oftime the computer can be run off a particular battery packbecomes dramatically shorter and repeated recharging donot restore its performance, the battery pack should bereplaced with a new one.When transporting a spare battery inside a package, brief-case, etc., it is recommended that it be placed in a plasticbag so that its contacts are protected.Always power off the computer when it is not in use.Leaving the computer on when the AC adaptor is notconnected will exhaust the remaining battery capacity.If the battery pack will not be used for a long period of time(a month or more), charge or discharge (use) the battery packuntil the remaining battery level becomes 30% to 40% andstore it in a cool, dry place.This computer prevents overcharging of the battery by re-charging only when the remaining power is less than approx.95% of capacity.The battery pack is not charged when the computer is firstpurchased. Be sure to charge it before using it for the firsttime. When the AC adaptor is connected to the computer,charging begins automatically.Should the battery leak and the fluid get into your eyes, do notrub your eyes. Immediately flush your eyes with clear waterand see a doctor for medical treatment as soon as possible.Precautions (Battery Pack)
8Getting StartedNames and Functions of Parts( “LED Indicators”)( page 18)The illustrations shown may differ from the actual physical appearances.LED Indicators ( “LED Indicators”)(Only for models with touchscreen: “Touchscreen”)For information on the key combinationsavailable ( “Key Combinations”).DC-IN JackBefore using the computer for the first time, care-fully read the [Limited Use License Agreement].If you agree to the conditions, remove the seal.Power SwitchFor enhanced portability and in-the-field efficiency.Caps lockNumeric key lock (NumLk)Scroll lock (ScrLk)Multimedia pocket device statusHard disk drive statusPower status of the multimedia pocketBattery pack statusPower statusCarrying HandleTouch PadFunction KeysDC IN 15.6V( “USB Devices”)( “LAN”)( “Modem”)( “PC Cards”)LANPC Card slotsModem( “Hard Disk Drive”)Hard Disk Drive( “Battery Power”)Battery PackLED Indicators( “Multimedia Pocket”)Multimedia Pocket (Floppy Disk Drive)USB PortKeyboardLCD( “Wireless LAN”)Wireless LAN Antenna
9Getting StartedSerial PortExpansion Bus Connector( “Port Replicator”)External Keyboard/Mouse PortNOTEWhen using a external microphone, do not remove thecheck mark for “Mute” under “Microphone Balance”of the Volume Control dialog box and do not increasethe playback volume. Howling may result. Howling mayoccur in the same way when disconnecting an externalmicrophone. (The microphone of “Volume Control” isin the state of mute at the time of factory shipment. Thisis not shown at the time of factory shipment.)A lithium ion battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.L’appareil que vous vous êtes procuré est alimenté par une batterie au lithium-ion. Pour desrenseignements sur le recyclage de la batterie, veuillez composer le 1-800-8-BATTERY.( “External Display”)Parallel PortUse this connector to connectheadphones or amplifier-equipped speakers. Audio out-put from the internal speaker isdisabled when headphones orexternal speakers are connected.Headphone Jack( “RAM Module”)Use only a monaural condenser microphone (miniature jack).Using an input source other than a monaural condenser micro-phone may not allow audio to be input or may damage theequipment.SpeakerTo adjust the volume: Fn + F5 / Fn + F6Speaker on/off : Fn + F4RAM Module SlotSecurity LockA cable can be connected to pre-vent theft of your computer. Formore information, read themanual that comes with the cable.LOCKExternal Display PortMicrophone Jack
10Getting Started2Read the LIMITED USE LICENSE AGREEMENT. ( page 32)Before removing the seal covering the power switch, read the LIMITED USELICENSE AGREEMENT.3Insert the battery pack.1Unlock the cover by sliding the latch to the right.First-time OperationRead the steps below to help you learn what parts are included, and to gain an understanding ofsome basic computer-related operations.1Confirm the inclusion of all partsMake sure the parts shown in the figure have been supplied. If any of these items aremissing or are not working properly, contact Panasonic Technical Support.Model No : CF-AA1653AModel No : CF-VZSU29Operating Instructions (This book)............................................................. 1Windows® Book ...................................................................................... 1Product Recovery CD-ROMWindows XP ............................................................................................ 3Windows 2000 ......................................................................................... 2( “Touchscreen”)Soft Cloth .................................. 1 Stylus .....................................1<Only for models with touchscreen>Battery Pack.............................. 1 Modem Telephone Cable .......... 1AC Adaptor ............................... 1 AC Cord ..................................... 1Latch2Slide the latch down, and then without releasing it, open the cover as illustrated.Cover
11Getting Started6Turn your computer on.Slide the power switch and hold it for approximately one second until the power indi-cator turns on before releasing it.Do not slide the power switch and hold it for more than four seconds; this willcause the power to be turned off forcibly.Do not slide the power switch repeatedly.Once the computer is powered off, you must wait at least ten seconds beforepowering it on again.4Connect your computer to a power outlet.Be sure the AC adaptor is connected until completing the first-time use opera-tion.When using the computer for the first time, do not connect any peripheraldevice except the battery pack and AC adaptor to the computer.Handling the AC adaptorDo not twist or pull the AC power cord forcefully. Doing so may damage theconnections.Use only the specified AC adaptor with your computer. Using an AC adaptorother than the one supplied might damage the battery and/or the computer.When the DC plug is not connected to the computer, disconnect the AC cordfrom your AC wall outlet.Problems such as sudden voltage drops may arise during periods of thunderand lightning. Since this could adversely affect your computer, anuninterruptible power source (UPS) is highly recommended unless the batterypack is installed.Power Indicator CAUTIONCAUTION5Open the display.1Pull the carrying handle forward.2Press the latch as illustrated to release it from the computer.3Lift up the latch and open the display.CAUTIONDo not touch the terminals on the battery pack and the computer. The batterypack may no longer function properly if the contacts are dirty or damaged.Also, the computer may not operate properly.Be sure to insert the battery pack as illustrated.3Slide the battery pack inward until it is firmly in place.4Close the cover, then lock it by sliding the latch to the left.CAUTIONConfirm that the latch lock is correctly in place. If you carry your computerwithout the latch lock in place, the battery pack may fall out.Before using the battery pack, carefully read “Precautions (Battery Pack)”( page 6-7).DC-IN JackDC IN 15.6 VDC PlugPower Switch 34123Latch
12Getting StartedFirst-time Operation7Setup Windows.Moving the cursor ( ) or clicking buttons can be performed with the touch pad.The touchscreen does not work properly during the Windows setup.During the Windows setup procedure, the desktop will be displayed as a smallscreen in the center of the LCD. After the setup procedure is completed and thecomputer is restarted, the desktop will be displayed as a full screen.NOTESelect settings for your region, then select [Next].4Enter your name and organization and then select [Next].5Enter your computer name and administrator password and then select [Next].Do not press any keys or touch the touch pad until [Windows XP ProfessionalSetup] is displayed.CAUTIONWindows XP1At [Welcome to the Windows XP Setup Wizard], select [Next].2After reading the agreement, select [I accept this agreement] or [I don’t accept thisagreement], then select [Next].NOTEIf [I don’t accept this agreement] is selected, the Windows setup will be aborted.3CAUTIONRemember this password! If the password is forgotten, Windows cannot beoperated.7At [Networking Settings], select [Typical settings], then select [Next].8At [Workgroup or Computer Domain], select [No, this computer is not on a network,or is on a network without a domain], then select [Next].The computer will restart.NOTEIt may take two to three minutes until the next screen is displayed. Wait, and donot press any keys, or touch the touch pad, etc. If “Yes, make this computer a member of the following domain” is selected, thefollowing message may be displayed: [An invalid domain was specified. Wouldyou like to proceed for now and try joining a domain later?]. In this case, select[Yes]. After selecting [Yes], the computer will restart automatically, but some-times the [Starting Windows] message will remain on the screen, and windowswill not start up. If this happens, hold Alt down while pressing Tab until[Network Identification Wizard] is displayed on top, and follow the instruc-tions on the screen.NOTE6Enter the correct date, time and the time zone, then select [Next].
13Getting StartedNOTEIf [Windows XP is currently configured to manage the Intel(R) PRO/Wireless LANadaptor.] is displayed, select [Yes].9Enter your administrator password and select .Wait until the hard disk drive indicator ( ) has turned off.Remember this password! If the password is forgotten, Windows cannot beoperated.CAUTION1At [Welcome to the Windows 2000 Setup Wizard], select [Next].2After reading the agreement, select [I accept this agreement] or [I don’t accept thisagreement], then select [Next].If [I don’t accept this agreement] is selected, the Windows setup will be aborted.NOTE3Select settings for your region, then select [Next].4Enter your name and organization and then select [Next].5Enter your computer name and administrator password and then select [Next].Do not press any keys or touch the touch pad until [Windows 2000 ProfessionalSetup] is displayed.CAUTIONWindows 20006Enter the correct date, time and the time zone, then select [Next].7 At [Networking Settings], select [Typical settings], then select [Next].8At [Workgroup or Computer Domain], select [No, this computer is not on anetwork, or is on a network without a domain], then select [Next].The computer will restart.9At [Welcome to the Network Identification Wizard], select [Next].10At [Users of This Computer], select [Users must enter a user name and password touse this computer], then select [Next].11Select [Finish].12Enter your administrator password and select [OK].Wait until the hard disk drive indicator ( ) has turned off.8<Only for models with touchscreen>Calibrate the touchscreen.1Select [Start] - [Settings] - [Control Panel] - [Mouse] - [TouchScreen] - [Calibration].2Touch the “+” mark on the calibration screen with the stylus (included) for about one second.3After the calibration procedure is executed (e.g., after the nine “+” marks are touched),the procedure ends when Enter is pressed.Windows 20001Select [Start] - [Control Panel] - [Printers and Other Hardware] - [Mouse] -[TouchScreen] - [Calibration].2Touch the “+” mark on the calibration screen with the stylus (included) for about one second.3After the calibration procedure is executed (e.g., after the nine “+” marks are touched),the procedure ends when Enter is pressed.Windows XP
14Getting StartedThis concludes the first-time use operation guidelines.Information for Windows XPDepending on the Windows settings, installed applications, and drivers, menus and otherdisplays may differ, or some functions (such as use of the password reset disk) may beinoperable.You can select Classic view for the Control Panel or select the Classic Start menu. You canalso change the way a user logs on or off.The procedure in this manual uses the method of the Windows XP default setting (not Clas-sic Start menu etc.).Resetting the passwordWindows XP has a function to reset a forgotten password.To use this function, you need to create a password reset disk beforehand following the stepsbelow.1Select [Start] - [Control Panel] - [User Accounts].2Select [Prevent a forgotten password] from the [Related Tasks] menu of the account youhave logged on to and create a password reset disk following the on-screen instructions.Store the password reset disk in a safe place.• Only the logon password for each account can be reset.The password set in the Setup Utility cannot be reset.NOTEIf you use the wireless LAN, be sure to refer to the Reference Manual’s “WirelessLAN”.9Windows XPCreate a new account.1Select [Start] - [Control Panel] - [User Accounts] - [Create a new account].2Follow the instructions on the display to create a user account.3Select [Start] - [Turn Off Computer] - [Restart] to restart the computer.CAUTIONRemember this password! If the password is forgotten, Windows cannot be oper-ated. You can create a password reset disk beforehand ( below).When creating a new user account:If you make mail settings, create password reset disks ( below), or conductother related operations before creating the user account, you will be unable to useany previous mail history or settings.When you create the first new account, you can only select [Computer administra-tor].Once a “Computer Administrator” account has been created, you can create addi-tional limited user accounts.Note also that only the added user account will be displayed in the Welcome screen.The account for the administrator created during Windows setup will not be dis-played.NOTEFirst-time Operation
15Operation1Open the display.Starting Up/Shutting DownStarting Up2Turn your computer on.Slide the power switch and hold it for approximately one second until the power indicatorturns on before releasing it.Under the condition that both the AC adaptor and the port replicator are not con-nected, the power will not go on if the display is closed.While booting, avoid the following until the hard disk drive indicator ( ) has turnedoff.• Connecting or disconnecting the AC adaptor.• Touching the power switch.• Performing any keyboard, touch pad, touchscreen (only for models with touch-screen), or external mouse operations.• Closing the display.Once the computer is powered off, you must wait at least ten seconds before pow-ering it on again.When the CPU temperature rises, the computer may not power on to prevent theCPU from overheating. Should this happen, allow the computer to cool down thenswitch the power on again.If the computer still does not power on, contact Panasonic Technical Support.CAUTION1Pull the carrying handle forward.2Press the latch as illustrated to release it from the computer.3Lift up the latch and open the display.Three incorrect attemptsorNo password for about a minuteThe correct password Will StartEnter your password*1 and press Enter . ( “Security Measures”) Will Not Start(Power off)If [Enter Password] is displayed*1Supervisor Password or User Password set in the Setup Utility (notthe Windows password).Enter Password [ ]When the power is turned on, sometimes the message “Warming up the system” isdisplayed or the battery indicator alternately blinks green and orange, and start-uptakes longer than usual (a few minutes or more). This function is designed to preventhard disk drive malfunctions that may occur at low temperatures. Please wait for thecomputer to start up.NOTEPower Indicator Power Switch When an application or file that was previously displayedappears on your screenThe standby or hibernation mode has been set ( “Standby/Hibernation Func-tions”).123Latch
16OperationStarting Up/Shutting DownThe power saving function is factory set, so if there is no input from a key, the touchpad, the touchscreen (only for models with touchscreen) or an external mouse (whenone is connected) for a certain interval of time, the power to the LCD and hard disk maybe turned off. The LCD will resume operation when the touch pad, the touchscreen(only for models with touchscreen) or an external mouse (when one is connected) isused or a key is pressed.The power to the LCD may be turned off even when an application software is beinginstalled. In this case, because it is conceivable that a selection dialog box will beshown, do not press Space or Enter to attempt to resume from this conditionas doing so may trigger a selection, but instead, press a key unrelated to the directtriggering of a selection, like Ctrl .In addition, when the computer is left alone, it automatically enters the standby or hiber-nation mode ( “Standby/Hibernation Functions”). The computer will re-sume by sliding the power switch.Windows XPWhen switching to a different user with the Fast User Switching function, it may not bepossible to set the settings of the display. In this case, log off all users, and try theoperation once more. If the problem persists, restart the computer.NOTE3Log on to Windows.Windows XPAfter confirming that the hard disk drive indicator ( ) has turned off, select the user andinput the password, then select . Until the correct password is entered, the computerwill not operate.Windows 2000After confirming that the hard disk drive indicator ( ) has turned off, input the user nameand password, then select [OK]. Until the correct user name and password are entered, thecomputer will not operate.4Select your application.You are able to start working on your computer.
17OperationShutting Down (power off your computer)3 Windows XPSelect [Turn Off]. Windows 2000Select [Shut down], then select [OK].Your computer will power off automatically.Restarting your computer (without shutting down)Windows XPSelect [Restart].Windows 2000Select [Restart], then select [OK].To shut down using the keyboard,Windows XPPress , U , and select [Turn Off] with , then press Enter .Windows 2000Press , U , and select [Shut down] with , then press Enter .To quickly resume computer operation after shutting down,The standby or hibernation function is available ( “Standby/HibernationFunctions”).NOTEThis procedure is for shutting down the computer without using the standby or hibernationfunction ( “Standby/Hibernation Functions”).1Save important data and close each application.2 Windows XPSelect [Start] - [Turn Off Computer]. Windows 2000Select [Start] - [Shut Down].CAUTIONDo not do the following during the shutdown/restart procedure.• Connecting or disconnecting the AC adaptor.• Touching the power switch.• Performing any keyboard, touch pad, touchscreen (only for models withtouchscreen), or external mouse operations.• Closing the display.4Close the display until the latch clicks into place.
18OperationFunctionTouch Pad (Basic Operation)Use the touch pad to move the cursor on the display and perform normal computer operations.For instructions on how to operate, refer to "Touch Pad".If a key combination such as Fn + F5 is used while the pad is being touched, thefunction of the key combination will not work. In addition, it is possible that control of thecursor will be lost and the cursor will not show proper movements. In such cases, thecomputer has to be restarted by using the keyboard (e.g., ).Do not place any object on the work surface or press down forcefully with sharp-pointedobjects (e.g., nails) or hard objects that can leave marks (e.g., pencils and ball point pen).Try to avoid having any harmful substances such as oil, come in contact with the touchpad. The cursor may not work properly in such cases.When the touch pad becomes dirty:Wipe to remove dirt by using a dry soft cloth such as gauze or a soft cloth first applied withdetergent diluted with water and then thoroughly wrung.Do not use benzene, thinner, or rubbing alcohol. Doing so may adversely affect the sur-face, e.g., discoloration. In addition, do not use commercially-available household clean-ers and cosmetics, as they may contain components harmful to the surface.orTwo quick taps, but on thesecond tap leaving yourfinger down (applyingpressure) and moving iton the work surface.While holding downthe button, movingyour finger on thework surface.orTouch Pad OperationMoving the CursorTapping/ClickingDouble-Tapping/Double-ClickingDraggingorMove the tip of your finger lightly overthe surface.tapping clickingdouble-clickingHandling the Touch PadLeft ButtonRight ButtonWork Surfacedouble-tappingCAUTIONBy design the touch pad is to be used with a finger tip only. Therefore, do not use anyimplement which causes damage on the work surface.
19OperationReference ManualThe Reference Manual and the Important Tips can be accessed on your computer. When aprinter is connected, these manuals can also be printed.The Reference Manual explains functions for you to make greater use of the computer, suchas how to add peripheral devices, how the Setup Utility works, and other useful information.(Refer to the cover of this manual for a list of the main contents included.)Important Tips provides information on how to maximize use of the battery pack, which isnecessary for computing away from your home or office.It also offers helpful explanations on how to use the touchscreen more effectively. (only formodels with touchscreen)Illustrations may be difficult to view depending on the magnification. If the illustra-tion is too small, magnify the display.The characters in PDF files (such as the Reference Manual) may be difficult to readdepending on the Acrobat Reader settings and the Windows Desktop settings. In suchcases, change the Acrobat Reader settings with the following procedure.1Start up Acrobat Reader.2Select [Edit] - [Preferences] - [Accessibility], and then set [Color Scheme] to [Usecolors specified in document].When the taskbar is hidden at the bottom portion of Acrobat Reader, set the maximumdisplay window size.If a printer is connected, we recommend printing pages. The illustrations and displaysamples may not print with a high quality.NOTEOpening the Reference Manual or Important TipsReference ManualWindows XPSelect [Reference Manual] in [Start].Windows 2000Select [Reference Manual] in [Start] - [Programs] - [Panasonic] -[On-Line Manuals].Important TipsSelect on the desktop.Important Tips can also be accessed from the following menu.Windows XPSelect [Important Tips] in [Start] - [All Programs] - [Panasonic] - [On-Line Manuals].Windows 2000Select [Important Tips] in [Start] - [Programs] - [Panasonic] - [On-Line Manuals].When the Reference Manual or Important Tips is started up for the first time, the License Agree-ment of the Acrobat Reader may be displayed. If it is displayed, after reading the agreement,select [Accept] to access the Reference Manual or Important Tips.Refer to Acrobat Reader Help to use the Acrobat Reader.
20OperationUseful InformationEnvironmentIn use: Temperature: 5 °C to 35 °C {41 °F to 95 °F}Humidity : 30% to 80% RH (No condensation)Not in use: Temperature: -20 °C to 60 °C {-4 °F to 140 °F}Humidity : 30% to 90% RH (No condensation) Places not to use your computerSuch areas may result in damage to the computer.Areas with electronic equipmentThese areas may interfere with your display or cause your computer to produce strangesounds.Areas with extremely high/low temperaturesDo not leave things near the computer that are sensitive to heat. During operation, thecomputer may become warm.Usage EnvironmentHandlingThis computer has been designed so as to minimize shock to the LCD and hard disk drive, theleakage of liquid (e.g., water) on to the keyboard, etc., but no warranty is provided againstsuch trouble. Therefore, as a precision instrument, be extremely careful in the handling.Do not drop or hit your computer against solid objects.Do not carry your computer when it is on.Remove all external devices, cables, and PC Cards sticking out of the computer (see thefigure on the left) before transporting the computer.We recommend preparing a fully charged battery (and optional charger, if possible).When transporting spare batteries inside a package, briefcase, etc., it is recommended thatthe batteries be stored in a plastic bag.Do not place the computer upright or allow it to tip over. When the computer receivesextremely strong shock after falling, the hard disk or floppy disk drive, etc., may becomeinoperable.Do not carry the computer while the display is open, or carry it by gripping the display.Do not put anything (e.g., a piece of paper) between the display and keyboard.Always carry your computer with you when traveling. Never check it in with luggage. Foruse of the computer inside an aircraft, we recommend asking the airlines regarding theirpolicy on this issue.It is a good idea to make backup copies on disks and carry them with you.Do not leave a disk in the drive while transporting your computer.
21OperationMaintenanceTouch Pad page 19Do not use benzene, thinner, or rubbing alcohol. Doing so may adversely affect the sur-face, e.g., discoloration. In addition, do not use commercially-available household clean-ers and cosmetics, as they may contain components harmful to the surface.Do not directly add or spray water or detergent. If liquid enters the inside of the com-puter, it may cause it to work improperly or be damaged.Display<Models with touchscreen>Use the Soft Cloth included with the computer. (For more information, refer to “SuggestionsAbout Cleaning the LCD Surface” that come with the soft cloth.)If the Protective Film becomes dirty or damaged, it may be time to replace your ProtectiveFilm. The Protective Film is a disposable item. To find out the model number of your Protec-tive Film, contact Panasonic Technical Support. (For more information, refer to the “OperatingInstructions” that come with the Protective Film.)<Models without touchscreen>Avoid using water when cleaning the panel. Ingredients included in water may leave residueand reduce readability of the screen.<When cleaning dust/dirt>Avoid rubbing off dust/dirt with cloth since it may leave scratch on the screen.Sweep dust/dirt with fine brush, then wipe it with “dry” soft cloth used for cleaning glasses.<When cleaning oily surface>Apply camera lens cleaner on a soft gauze and clean it with gentle force. Then, wipe with drysoft cloth used for cleaning glasses.CAUTIONAreas excluding the displayWipe these areas with a soft cloth, after applying water or detergent diluted with water to thesoft cloth and firmly wringing out excess water.Do not touch or use a touchscreen before you re-attach a Protective Film, as you may leavea mark or a scratch on the touchscreen.CAUTIONSaving Data on the Hard DiskDo not expose your computer to shock.Use care when handling your computer, shock may damage your hard disk or make yoursoftware applications and data unusable.Do not power off your computer while software applications are running or hard disk drive indica-tor ( ) is on.Properly shut Windows* down to avoid problems.Save all valuable data to floppy disks, etc.Backing up data to floppy disks, etc. will limit damage should trouble occur to your com-puter or should you inadvertently change or erase data.Use the security function for all important data. ( “Security Measures”)*Windows XP : This computer uses Microsoft® Windows® XP Professional.Windows 2000 : This computer uses Microsoft® Windows® 2000 Professional.Hard Disk LockWhen the Hard Disk Lock is set to [Enable], it is impossible to read/write data from/to thehard disk when the hard disk is installed in a different computer, since a password is also setfor the hard disk. When the hard disk is returned to the original computer, you can read andwrite data as before. In this case, however, make the settings in the Setup Utility exactly thesame as they were before the hard disk was removed. (Note that this Hard Disk Lock doesnot guarantee complete protection of data.) ( "Security Measures")
22OperationUseful InformationWhen Using Peripheral DevicesPay strict attention to the following points to avoid damage to the computer, peripheral de-vices, cables, etc. Also, in addition to following this manual and the Reference Manual, care-fully read the instruction manuals for the peripheral devices being used.Use only peripheral devices that conform to the computer’s specifications.Connect the devices properly, paying close attention to the condition and position of theconnectors.If a connection cannot be made easily, do not apply undue force; check once more to con-firm the condition and position of the connector (alignment of pins, etc.) .If the connector has holding screws, fasten the screws firmly.Do not carry the computer with cables attached, and do not pull on the cables forcefully.Users are advised to purchase the latest versions of virus protection software and usethem regularly.We recommend you run the software:• After booting your computer.• After receiving data.We recommend that you check data received on disks or from external sources, such as datadownloaded from the Internet, e-mail, etc. (For compressed files, uncompress them beforerunning a check).Computer VirusesDo not power down your computer or press the disk eject button while the MP indica-tor ( ) is on.Doing so may damage the data on the floppy disk and render the floppy disk useless.Use care when handling floppy disks.To protect the data on your floppy disks or to prevent a floppy disk from becoming stuck inyour computer, avoid the following:• Sliding the shutter on the floppy disk manually.• Exposing the floppy disk to a magnetic field.• Storing the floppy disk in locations prone to high temperatures, low pitched noise, damp-ness, or dust.• Applying more than one label on the floppy disk.Confirm the contents of a floppy disk before formatting it.Confirm that no important data is on the floppy disk, because all data on the floppy diskwill be erased.Use the write-protect tab.This is a must for preserving important data. This prevents your data from being erased or over-written.Write EnableWrite DisableWrite-protect TabSaving Data on Floppy DisksTo prevent theft of data or unauthorized access to the hard disk via a wireless LAN.If you plan to use wireless LAN functions, we recommend that you do so only after makingthe appropriate security settings, such as for data encryption.Wireless LAN
23OperationWhen Disposing of or Transferring Ownership of This DeviceWhen disposing of or transferring ownership of this device, erase all data on the hard disk inorder to prevent the theft of hard disk data. Even if you delete data or initialize the hard diskthrough normal Windows commands, data can still be read using special software. In order toerase all data, either have the data erased by a specialist (at a charge) or use the hard disk dataerase utility (included) ( page 38). (Note that this hard disk data erase utility does not guar-antee that data will be completely erased.)Also, note that if you transfer ownership of this device without deleting commercial soft-ware that you have installed to the hard disk, you may be in violation of the licensingagreement for that software.When Changing Hard Disk PartitionsWhen using the hard disk backup function ( page 34), do not divide up the hard disk beforecreating a backup region. If you do this, the backup region cannot be created. Divide into thepartition when the backup region is created.Windows UpdateYou can use the latest patches and service packs for Windows with the following menus.Do not apply "Driver Update" even if a message to update a driver appears. If a driverupdate is required, contact to Panasonic Technical Support.Windows XP[Start] - [All programs] - [Windows Update]Windows 2000[Start] - [Windows Update]
Troubleshooting24List of Error CodesThe following is a list of the messages that BIOS can display. Most of them occur during POST. Some of them displayinformation about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device,such as the way it has been configured. Following the list are explanations of the messages and remedies for reportedproblems.If your system displays any of the below error messages other that the ones marked with an asterisk (*), write down themessage and contact Panasonic Technical Support. If your system fails after you make changes in the Setup menus, reset thecomputer, enter Setup and install Setup defaults or correct the error.0200 Failure Fixed DiskFixed disk in not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup.Find out if the fixed-disk type is correctly identified.0211 Keyboard errorKeyboard not working.0212 Keyboard Controller FailedKeyboard controller failed test. Requires repair of system board.0213 Keyboard locked - Unlock key switchUnlock the system to proceed.0230 System RAM Failed at offset : nnnnSystem RAM failed at offset nnnn of in the 64k block at which the error was detected.0231 Shadow RAM Failed at offset : nnnnShadow RAM failed at offset nnnn of the 64k block at which the error was detected.0232 Extended RAM Failed at offset : nnnnExtended RAM Failed at address line : nnnnExtended memory not working or not configured properly at offset or address line nnnn.0250 System battery is dead - Replace and run SETUPThe CMOS backup battery is dead. Replace the battery and run Setup to reconfigure the system.*0251 System CMOS checksum bad - Default configuration usedSystem CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. TheBIOS installed Default SETUP Values. If you do not want these values, enter Setup and enter your own values. If the error persists, checkthe system battery or contact Panasonic Technical Support.0260 System timer errorThe timer test failed. Requires repair of system board.0270 Real time clock errorReal-time clock fails BIOS test. Requires repair of system board.0271 Check date and time settingsReal-time clock is illegal. Run Setup and set the date and clock.*0280 Previous boot incomplete - Default configuration usedPrevious POST did not complete successfully. POST loads default values and offers to run Setup. If the failure was caused by incorrectvalues and they are not corrected, the next boot will likely fail. On systems with control of wait states, improper Setup settings can alsoterminate POST and cause this error on the next boot. Run Setup and verify that the wait-state configuration is correct. This error is clearedthe next time the system is booted.02D0 System cache error - Cache disabledContact your Panasonic Technical Support.Failing Bits : nnnnThe hex number nnnn is a map of the bits at the RAM address which failed the memory test. Each 1 (one) in the map indicates a failed bit.See error 230,231 or 232 for offset address of the failure in System, Extended or Shadow memory.Operating System not foundOperating system cannot be located on either drive A: or drive C:. Enter Setup and see if fixed disk and drive A: are properly identified.Press <F1> to resume, <F2> to SetupDisplayed after any recoverable error message. Press <F1> to start the boot process or <F2> to enter a Setup and change the settings. Writedown and follow the information shown on the screen.0614 Serial Port A config. error - device disabled0616 Serial Port B config. error - device disabledSerial Device I/O Address or IRQ are in conflict. Change the I/O Address or IRQ in the Setup Utility.
25TroubleshootingThe power indicator or bat-tery indicator is not litThe computer does not op-erate when a USB device isconnected[Enter Password] is dis-playedPOST Startup Error(s) isdisplayedWindows startup, or an op-eration is extremely slowThe date and time are incor-rectWhen resuming from thestandby or hibernationmode, [Enter Password]does not appear even if apassword has been set in theSetup UtilityWhen “Invalid system disk.Replace the disk, and thenpress any key.” (or a similarmessage) is displayedWhen a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to berelated to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact PanasonicTechnical Support. You can use the PC Information Viewer to check the computer’s usage status. ( “Dealing withProblems (Advanced)”)Dealing with Problems (Summary) Starting UpCheck the cable connection for the AC adaptor.Check to see if a fully charged battery is properly installed.Remove the battery pack and disconnect the AC adaptor, then connect them again.The computer may not operate when certain USB devices are connected. Disconnect theUSB device, or set [Legacy USB Support] to [Disable] in [Security] menu of the SetupUtility.Input your Supervisor Password or User Password. If you have forgotten it, contact Pana-sonic Technical Support. page 24Press F9 in the Setup Utility ( “Setup Utility”). This will restore the SetupUtility's settings to their default values (except the password settings). Then, the SetupUtility must be run once again for you to input the appropriate operating environmentsettings. (The processing speed depends on the application software used, so this opera-tion may not cause the processing speed to increase.)You can set the date and time using the following menu.Windows XP[Start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]Windows 2000[Start] - [Settings] - [Control Panel] - [Date/Time] When the computer is connected to a LAN, confirm the date and time of the server.If you continue to experience problems, the internal battery maintaining the clock mayneed to be replaced. Contact Panasonic Technical Support. This computer will not correctly recognize the date and time starting from the year 2100A.D.Even when a password has been set in the Setup Utility, [Enter Password] does notappear when the computer resumes from the standby or hibernation mode.If you want to use the security function when using the standby or hibernation mode, usethe Windows password as follows: Windows XPSelect the account to change in [Start] - [Control Panel] - [User Accounts] and set thepassword, then add the check mark for [Prompt for password when computer resumesfrom standby] in [Control Panel] - [Performance and Maintenance] - [Power Options] -[Advanced]. Windows 2000Set the password in [Start] - [Settings] - [Control Panel] - [Users and Passwords], thenadd the check mark for [Prompt for password when computer goes off standby] in[Control Panel] - [Power Options] - [Advanced].This means a floppy disk that does not contain system startup information has been left inthe floppy disk drive. Remove the floppy disk, and press any key.This message may appear when certain USB devices are connected. Remove the USBdevice, or set [Legacy USB support] in [Security] menu of the Setup Utility to [Disable].If the message still appears even after trying the above two measures, this may be an indica-tion that some type of hard disk failure has occurred. Contact Panasonic Technical Support.
Troubleshooting26Dealing with Problems (Summary)When the administratorpassword is forgottenWhen the previous item isnot the cause Starting Up (continued)Set the password again in the following procedure. Windows XPIf you have created a password reset disk ( page 14 ), a message is displayed whenyou fail to correctly enter the password. Follow the message’s instructions and set thepassword again by using the password reset disk.If you have not created a password reset disk, after reinstalling, setup Windows and thenset the password again. Windows 2000After reinstalling, setup Windows and then set the password again.Press F9 in the Setup Utility ( “Setup Utility”). This will restore the SetupUtility’s settings to their default values (except the password settings).Try removing all peripheral devices.Check a disk error using the following procedure.1Display [Local Disk(C:) Properties].Windows XPSelect [Local Disk(C:)] with the right button in [start] - [My Computer], and select[Properties].Windows 2000Select [Local Disk(C:)] with the right button in [My Computer], and select [Properties].2Select [Tools] - [Check Now].3Select [Start] after selecting required items in [Check disk options].At startup, hold down F8 when [Panasonic] boot screen disappears, and release yourfinger when the Windows Advanced Option Menu is displayed. Start the computer inSafe Mode, and confirm the details of the error.
27TroubleshootingNo display after powering onThe power has not beenturned off, but after a cer-tain period of time, there isno displayWhen the battery pack isused, the screen is darkerthan when the AC adaptoris connectedAn afterimage appears (e.g.,green, red, and blue dotsremain on the display) orthere are dots not display-ing the correct colorsThe external display nolonger displays properlyDuring simultaneous dis-play, the screen of the exter-nal display becomes disor-deredWhen an MPEG file is be-ing played with MediaPlayer, the display destina-tion cannot be switched us-ing Fn + F3When there is no display to an external display,• Check your cable connection to the external display.• Confirm your display is powered on.• Check the settings for your external display.The display destination may be set to the external display.Try changing the display destination by pressing Fn + F3 .If you want to switch the display destination repeatedly by pressing Fn + F3 , makesure that the display destination has switched completely each time before pressing Fn + F3 again.Has the computer been set to the power-saving mode?To resume operation of your computer from the condition the power of the display is off(for energy conservation purposes), press any key unrelated to the direct triggering of aselection, like Ctrl .To save power, your computer may have automatically entered the standby mode (powerindicator blinks green) or hibernation mode (power indicator turns off). In such cases,slide the power switch.Press Fn + F2 and adjust the brightness. Note, however, that when the brightnessis increased, the battery running time will become shorter. Brightness can be set to sepa-rate levels for when the AC adaptor is connected and when it is disconnected.If an image is displayed for a prolonged period of time, an afterimage may appear. Thisis not a malfunction. The afterimage will disappear when a different screen is displayed.High-precision and advanced technologies are necessary in the production of color liquidcrystal displays (color LCDs). Therefore, if 0.002% or less of the picture elements eitherfail to light or remain constantly lit (that is, more than 99.998% of elements are function-ing properly), no defect is considered to exist.When an external display not compatible with the power saving mode is used with thecomputer, the display may not function correctly when the computer enters the powersaving mode. In such cases, turn off the power to the external display.Try changing the display by pressing Fn + F3 .If you continue to experience problems, try changing the display in the following menu.Windows XP[Start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) Extreme Graphics] -[Devices]Windows 2000[Start] - [Settings] - [Control Panel] - [Intel(R) Extreme Graphics] - [Devices]The display destination cannot be switched while an MPEG file is playing. Stop playingthe MPEG file before switching the display destination. DisplayWindows cannot be shutdown or restarted Shutting DownIf a USB device is connected, try removing it.
Troubleshooting28Dealing with Problems (Summary) Battery IndicatorThe red indicator lights.The red indicator blinksThe orange indicator blinksThe green indicator blinksThe battery indicator blinksgreen and orange alternatelyThe battery level is very low (the charge is less than approx. 9% capacity).Connect the AC adaptor. You can use the computer when the indicator light is orange. If youdo not have an AC adaptor, save your data and power off your computer. After replacing thebattery pack with a fully charged one, turn your computer on.Quickly save your data and power off your computer. Remove the battery pack and discon-nect the AC adaptor, then connect them again.If the problem persists, contact Panasonic Technical Support. Possible failure in the batterypack or charging circuit.Battery cannot be recharged temporarily because the internal temperature of the battery packis outside of the acceptable temperature range for recharging. Once the allowable rangerequirement is satisfied, charging begins automatically. Your computer can be used normallyin this state.In high temperature mode, the battery pack is discharging to a level of 80%* in normaltemperature mode. ( “Battery Power”)Do not remove the battery pack while the battery indicator is blinking green.* A level of 80% in normal temperature mode is displayed as [100%] in high temperature mode.Warming up the system to prevent hard disk drive malfunctions at low temperature. Leaveyour computer as is. Once the allowable temperature range requirement is satisfied, yourcomputer will start automatically.The Reference Manual isnot displayed Is Acrobat Reader installed?If Acrobat Reader is not installed, run [c:\util\reader\acroreader51_enu_full.exe] in [Start] -[Run] to reinstall the program. When installing the program, do not change the installationdestination folder. If the destination folder is changed, the Reference Manual cannot beopened from the [Start] menu. Reference Manual Touch Pad/Touchscreen (only for models with touchscreen)If you are using an external mouse, ensure that the external mouse has been connectedcorrectly.Restart the computer by using the keyboard (Press , U , and select [Restart] with , then press Enter ).If the computer does not respond to keyboard commands, read “No response”( page 29).When the Microsoft® IntelliMouse™ Wheel mode or the original mode is set for thetouch pad, only scroll operations are possible for the right part or bottom part of the touchpad. In this case, cursor operations are possible by using the work surface excluding theright part or bottom part. When no mode is set, the entire surface of the touch pad can beused for cursor operations.Has the Setup Utility been used to set [Touch Pad] to [Enable]?When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not beused.Has the touch pad driver been properly installed?As a result of the physical characteristics of the Touchscreen, sometimes the position ofthe stylus does not match the position of the cursor on the screen. This is not a malfunc-tion. Perform [Calibration] ( page 13).Has the Setup Utility been used to set [Touchscreen] to [Enable]?When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to beused.Has the touchscreen driver been properly installed?The cursor cannot be con-trolled properlyThe cursor does not move inscrolling area of the touchpadUnable to input using thetouch padUnable to point correctlywith the stylus includedwith the computerUnable to input by touchingthe display
29TroubleshootingSome applications may notwork properly When switching to a different user with the Fast User Switching function, the followingproblems may occur.• Some applications may not work properly.• Key combinations with the Fn key may not work.• It may not be possible to set the settings of the display.• The wireless LAN cannot be used.• A serial mouse may not work.In this case, log off all users, and try the operation once more. If the problem persists, restartthe computer. Fast User Switching function Windows XP OthersPress Ctrl + Shift + Esc to open Task Manager and close the software applicationwhich is not responding.After shutting down by sliding the power switch for more than four seconds, sliding thepower switch to power on and open the application again.If the program no longer works normally, delete the program using the following menu.Then reinstall the program.Windows XP : [Start] - [Control Panel] - [Add or Remove Programs]Windows 2000 : [Start] - [Settings] - [Control Panel] - [Add/Remove Programs]No response
Troubleshooting30Reinstalling SoftwareBefore ReinstallationPreparing• Product Recovery CD-ROM (included)• Panasonic CD drive (optional: Confirm the latest information on optional products in catalogs, etc.)ReinstallingImportantBefore the reinstallation procedure, remove all peripherals (except for the CD drive).Be sure the AC adaptor is connected until the reinstallation procedure is completed.When reinstallation procedure is performed, the contents of the hard disk will be erased. Be sure to back up any critical data onyour hard disk to another media or to an external hard disk before running the reinstallation procedure.The reinstallation procedure will return the computer to its original condition.Even if a hard disk backup area has been created, this backup area will be erased, and all the backed up data will be lost.(This is not the case when Windows is reinstalled in the first partition.)• If you have created partitions for data, the data may be erased or become corrupt as a result of the reinstallation procedure.1Turn off the computer and insert the CD drive into themultimedia pocket. ( “Multimedia Pocket”)2Turn on the computer, and press F2 while [Panasonic]boot screen is displayed.The Setup Utility will start up.If the password has been set, enter the Supervisor Pass-word.3Write down all of the contents of the Setup Utility andthen press F9 .At the confirmation message, select [Yes] and press Enter .4Select [Boot] menu, then select [CD Drive] and press F6 until [CD Drive] is at the top of the [Boot] menu.5Place the disc number one of the recovery CDs into the CDdrive.6Press F10 .At the confirmation message, select [Yes] and press Enter . The computer will restart.<When the hard disk backup function has been enabled>When the message [The Backup function has been en-abled. If [Recovery] or [Erase HDD] is executed, theBackup function will be disabled, and your Backup datawill be lost.] appears, press Y .This screen should appear.7Press [1.[Recovery]].The License Agreement screen should appear.8Press [1. Yes, I agree to the provisions above and wish tocontinue!].9Make a selection from the menu.When selecting [2], enter the basic partition size forthe operating system installation and press Enter .(The data partition size is the remainder after sub-tracting the basic partition size.)To select [3], the initial partition size must be 6 GBor more of the hard disk size. Reinstallation cannotbe performed with a small partition size.<When the hard disk backup function has been enabled>If you select [1] or [2], the message [The Backup func-tion has been enabled. If [Recovery] is executed, theBackup function will be disabled, and your Backupdata will be lost.] appears. In this case, press Y .However, when [2] is selected, the hard disk backupfunction cannot be re-enabled because the hard diskhas been divided into partitions.---------------------------------------------------------------------Select a number---------------------------------------------------------------------1. [ Recovery ] Reinstall Windows.2. [ Erase HDD ] Erase the whole data on HDD for security.3. [ Backup ] Enable the Backup function.0. [ Cancel ] Cancel.---------------------------------------------------------------------Windows 2000Windows XPThis screen should appear.---------------------------------------------------------------------Select a number---------------------------------------------------------------------Reinstalling : Windows(R) XP Professional1. Reinstall Windows to the whole HDD to factory default.2. Make two partitions, for the operating system and data. And reinstallWindows to the operating system partition.(All existing partitions on HDD will be lost.)3. Reinstall Windows to the first partition.0. Cancel------------------------------------------------------------------------------------------------------------------------------------------Select a number---------------------------------------------------------------------Reinstalling : Windows(R) 2000 Professional1. Reinstall Windows to the whole HDD to factory default.2. Make two partitions, for the operating system and data. And reinstallWindows to the operating system partition.(All existing partitions on HDD will be lost.)3. Reinstall Windows to the first partition.0. Cancel---------------------------------------------------------------------
31Troubleshooting11 After the reinstallation procedure completes, thisscreen should appear.Remove the recovery CD.Do not interrupt the reinstallation procedure be-fore completion, for example by turning off thecomputer or pressing Ctrl + Alt + Del , asthis may prevent Windows from starting up, or maycause data to be lost so that the reinstallation pro-cedure cannot be executed.When a message appears instructing you to insertthe next CD, insert the recovery CD showing thenext number in the sequence, and then select [OK].If the message [The media does not contain thecorrect file] appears, select [OK]. A message willappear instructing you to insert the next CD.Confirm that the proper recovery CD has been in-serted by opening the cover of the CD drive andthen close the cover, then select [OK].CAUTION----------------------------------------------------------------------[Recovery] is complete.Windows(R) XP Professional install wizard will start after reboot.Please Remove the Product Recovery CD-ROM, and pressCtrl + Alt + Del (Delete) to reboot.----------------------------------------------------------------------Windows XPWindows 2000----------------------------------------------------------------------[Recovery] is complete.Windows(R) 2000 Professional install wizard will start after reboot.Please Remove the Product Recovery CD-ROM, and pressCtrl + Alt + Del (Delete) to reboot.----------------------------------------------------------------------10 At the confirmation message , press Y .The operation of reinstallation for the hard disk startsautomatically. (The operations take about an hour.)12 Restart the computer by pressing Ctrl + Alt + Del and press F2 while [Panasonic] boot screen isdisplayed.The Setup Utility will start up.If the password has been set, enter the Supervisor Pass-word.13 Press F9 .At the confirmation message, select [Yes] and press Enter . (The Setup Utility settings will return to theirdefault values. Even the security settings with the ex-ception of the password(s) will return to their defaultvalues.)14 Press F10 .At the confirmation message, select [Yes] and press Enter .15 Perform the setup procedure for Windows by followingthe instructions on the screen ( page 12-14).16 Run the Setup Utility and change the settings where nec-essary.<Changing the drive letter>You can change the drive letter for the CD drive or hard diskdrive by the following steps.Drive letters can only be changed when two or more parti-tions have been created on the hard disk drive. The nameof the C: drive cannot be changed.We recommend that you make these changes before in-stalling applications.Windows XP1Select [Start] - [Control Panel] - [Performance and Main-tenance] - [Administrative Tools] - [Computer Manage-ment].2Select [Disk Management] from [Storage].3Right click on the partition of the hard disk or the name ofthe CD drive and select [Change Drive Letter and Paths...].4Select [Change].5Select [Assign the following drive letter] and select thenew drive letter, and then select [OK].6At the confirmation message, select [Yes].Windows 20001Select [Start] - [Settings] - [Control Panel] - [Administra-tive Tools] - [Computer Management].2Select [Disk Management] from [Storage].3Right click on the partition of the hard disk or the name ofthe CD drive and select [Change Drive Letter and Path...].4Select [Edit].5Select [Assign a drive letter] and select the new drive let-ter, and then select [OK].6At the confirmation message, select [Yes].
32AppendixLIMITED USE LICENSE AGREEMENTTHE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC® PRODUCT (“PRODUCT”)ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITHTHE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMEDTO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.Matsushita Electric Industrial Co., Ltd. (“MEI”) has developed or otherwise obtained the Programs and hereby licensestheir use to you. You assume sole responsibility for the selection of the Product (including the associated Programs) toachieve your intended results, and for the installation, use and results obtained therefrom.LICENSEA. MEI hereby grants you a personal, non-transferable and non-exclusive right and license to use the Programs inaccordance with the terms and conditions stated in this Agreement. You acknowledge that you are receiving onlya LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no title,ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms,concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all ofwhich title, ownership and rights shall remain with MEI or its suppliers.B. You may use the Programs only on the single Product which was accompanied by the Programs.C. You and your employees and agents are required to protect the confidentiality of the Programs. You may notdistribute or otherwise make the Programs or related documentation available to any third party, by time-sharingor otherwise, without the prior written consent of MEI.D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentationfor any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support ofyour use of the Programs on the single Product which was accompanied by the Programs. You shall not modify,or attempt to modify, the Programs.E. You may transfer the Programs and license them to another party only in connection with your transfer of thesingle Product which was accompanied by the Programs to such other party. At the time of such a transfer, youmust also transfer all copies, whether in printed or machine readable form, of every Program, and the relateddocumentation, to the same party or destroy any such copies not so transferred.F. You may not remove any copyright, trademark or other notice or product identification from the Programs andyou must reproduce and include any such notice or product identification on any copy of any Program.YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACETHE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, INWHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMIT-TED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.TERMThis license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminatethis license at any time by destroying, at your expense, the Programs and related documentation together with allcopies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditionstherefor set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Uponany such termination, you agree to destroy, at your expense, the Programs and related documentation together with allcopies thereof in any form.YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUNDBY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATE-MENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT,ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MAT-TER OF THIS AGREEMENT.About Intel® software productsThe enclosed software products and documentation were developed at private expense, and are provided with “RESTRICTEDRIGHTS.” Use, duplication or disclosure by the government is subject to restrictions as set forth in FAR 52.227-14 andDFARS 252.227-7013 et. seq. or its successor. The use of this product by the government constitutes acknowledgment ofIntel's proprietary rights in the product.
33AppendixContrat de licence d’usage limitéLe(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic® (le “Produit”) sont exclusivement concédés enlicence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles ci-dessous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et condi-tions des présentes.Matsushita Electric Industrial Co., Ltd. (“MEI”) a mis au point ou obtenu les Logiciels et vous en concède l’utilisation parles présentes. Vous assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés) pourobtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.LicenceA. MEI vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser lesLogiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir qu’undroit limité d’utiliser les Logiciels et la documentation les accompagnant et vous vous engagez à n’obtenir aucundroit de titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant nivis-à-vis des algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés dans lesLogiciels et la documentation les accompagnant, dont les titres, la propriété et les droits resteront tous à MEI ouà leurs propriétaires.B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels.C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez nidistribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partagede temps ou de quelque autre manière que ce soit, sans l’autorisation écrite préalable de MEI.D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documen-tation les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie des Logiciels à des fins desauvegarde uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagnépar les Logiciels. Vous ne pouvez ni modifier ni tenter de modifier les Logiciels.E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport avec votre cessiondu Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vousdevez céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous lesLogiciels ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées.F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identifica-tion de produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produitsur toutes les copies des Logiciels.Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurscopies, de façon électronique ou mécanique, en tout ou en partie.Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie,à l’exception de ce qui est expressément stipulé dans ce contrat.Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autoriséau paragraphe E ci-dessus, votre licence est automatiquement résiliée.Termes, clauses et conditionsCette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliationantérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentationles accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée,avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vousne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez dedétruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque formeque ce soit.Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes,clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat concluentre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre commu-nication entre nous, relativement à l’objet du présent contrat.
34AppendixHard Disk Backup FunctionThe hard disk backup function creates a backup area (storage area) on the hard disk. This area is to back up (store) hard diskcontents or restore backed up contents to their original locations.By backing up the data on your hard disk to a backup area, you can protect your data from loss or damage resulting from opera-tional errors or other factors. Also, you can back up or restore hard disk contents using this computer alone, without having to useother media or peripheral devices.At the time of purchase, the hard disk backup function is disabled. If you follow the procedure below to create a backup area, thehard disk backup function will be enabled, and you will be able to back up your data. Note, that once the backup function has beenenabled, you will have to perform the reinstallation procedure to disable it again ( page 30).Disconnect or remove all peripheral devices (except for the CD drive), as the backup area maynot be created properly while these devices are connected.Be sure the AC adaptor is connected to the computer.A backup area cannot be created if the hard disk is already divided into several partitions. Returnthe computer to its condition at the time of purchase (one partition only), and create the backuparea.To divide the partition, make the selection when the backup area is created ( page 33 step 8).If the partition configuration is changed (partitions created, size changed, etc.) after the backuparea has been created, it will no longer be possible to execute the backup function. To change theconfiguration, it is necessary to return the computer to its condition at the time of purchase, andthen create the backup area again.The hard disk backup function will only work for the internal hard disk. This function does notwork with an external hard disk.Backup and restore functions will not operate if the hard disk has been damaged.Do not use the NTFS file system compression function, as this may result in insufficient capacityof the backup area.If the hard disk malfunction occurs, it will be impossible to read the data stored hard disk. Werecommend that you also back up important data to a location other than the hard disk (an externalhard disk or other media).Execute a disk error check using the following procedure.1Display the [Local Disk(C:) properties].Windows XPSelect [Local Disk(C:)] with the right button in [Start] - [My Computer], and select [Properties].Windows 2000Select [Local Disk(C:)] with the right button in [My Computer], and select [Properties].2Select [Check Now] from [Tools].3In [Check Disk], select [Start] without adding a check mark beside any of the items.If a message is displayed indicating that there is an error in the disk, display [Check Disk], andadd a check mark for [Automatically fix file system errors] and [Scan for and attempt recov-ery of bad sectors], select [Start], and check for disk errors again.The hard disk backup function does not accommodate dynamic disks. Do not convert the harddisk to a dynamic disk.The hard disk backup function cannot back up or restore data properly if there is a problem with the hard disk when the data isbacked up or restored. Note that if an error occurs while data is being restored, whether as a result of an unexpected malfunc-tion, incorrect operation, or other reason, the data in the hard disk (data before restoration) may be lost.Matsushita Electric Industrial Co., Ltd. will bear no responsibility for any damages suffered by the user (including loss of data)as a result of the use of this function.Before Using a Hard Disk Backup FunctionPreparingProduct Recovery CD-ROM (included)Panasonic CD drive (optional: Confirm the latest information on optional products in catalogs,etc.)(To next page)
35Appendix1Turn off the computer and insert the CD drive into the multimedia pocket. ( “Multi-media Pocket”)2Turn the computer on, and press F2 while [Panasonic] boot screen is displayed.The Setup Utility will then start.If a password has been set, enter the Supervisor Password. You cannot register [Boot] menuwith a User Password.3Select [Boot] menu, then select [CD Drive] and press F6 until [CD Drive] is at the top of the[Boot] menu.4Place disk number one of the recovery CDs into the CD drive.5Press F10 .At the confirmation message, select [Yes] and press Enter .The computer will restart. If [Input the password] is displayed during the following procedures,input the Supervisor Password or the User Password.This screen should appear.6Press 3 to execute [3.Backup].Regarding backup area• Requires availability of at least half of the entire hard disk. Without sufficient spaceavailable, the backup area cannot be created.• When the backup area is created, the usable hard disk capacity will be reduced to lessthan half.• The backup area cannot be accessed from Windows. For this reason, backed up datacannot be copied to CD-R or other removable disk media.• When the hard disk backup function is executed, data in the backup area will beoverwritten. If newly created or edited data is backed up later, data stored previouslyin the backup area will be lost.NOTECreate a Backup AreaWhen dividing the hard disk into partitionsDo not execute [1. Recovery] to divide the hard disk into partitions. The hard diskbackup function cannot be enabled after the hard disk has been partitioned. Use proce-dure 8 to devide the hard disk.CAUTIONThe usable hard disk area[At the time of purchase] [After the backup area is created]The backup areaCannot be accessedfrom Windows.Can be accessed fromWindows (One partition).7At the confirmation message, press Y .8Select how to divide the hard disk from the menu.<To create a backup area and enable the backup function without dividing the hard disk> Select [1].---------------------------------------------------------------------Select a number---------------------------------------------------------------------1. [ Recovery ] Reinstall Windows.2. [ Erase HDD ] Erase the whole data on HDD for security.3. [ Backup ] Enable the Backup function.0. [ Cancel ] Cancel.---------------------------------------------------------------------
36AppendixHard Disk Backup Function9When the confirmation message is displayed, press Y .The backup area is then created.10 When the message [You must reboot in order to enable the Backup function] appears, removethe recovery CD, and press any key to restart the computer. The computer is restarted, then thebackup process will begin.11 When the message [[Backup] is complete] appears, press Ctrl + Alt + Del to restart thecomputer.Do not press Ctrl + Alt + Del until the message is displayed.CAUTIONThe [Boot] menu in the setup utility is set to start up from the CD drive. Change this settingif necessary.The next time the backup or restore functions are executed, follow the procedure for [BackingUp and Restoring Data] ( below).NOTE1Turn the computer on, and press F2 while [Panasonic] boot screen is displayed.The Setup Utility will start up.If a password has been set, enter the Supervisor Password or the User Password.2Select and to move to the [Exit] menu, then select and to select [Hard DiskBackup / Restore] and press Enter .At the confirmation message, select Y , and press Enter .Backing Up and Restoring DataBefore executing the backup function, execute a disk error check ( page 34).Do not interrupt the backup or restore functions before completion, for example by turningoff the power or pressing Ctrl + Alt + Del , as this may prevent Windows fromstarting up, or may cause data to be lost so that the backup and restore functions cannot beexecuted.CAUTION12 A message will appear advising that a new device has been installed and that the computermust be rebooted to enable the settings. Select [Yes] to restart the computer.<To create a backup area and divide hard disk into two partitions, for OS and data>Select [2], enter the partition size (GB), and press Enter .• You can cancel this operation by pressing 0 .• The data partition size will be the maximum settable size less the number entered above.The maximum settable size will differ depending on models.The usable hard disk area[At the time of purchase] [After the backup area is created]The backup areaCannot be accessedfrom Windows.Can be accessed fromWindows (Two partitions).
37AppendixTo disable the hard disk backup functionPerform the reinstallation procedure. All data in the backup area and the hard disk will beerased.Conduct steps 1-7 for [Reinstalling Software] ( page 30). Select [1] or [2] to execute thereinstallation at the screen for executing the reinstallation.• When [1] is selected, the hard disk backup function can be disabled.• When [2] is selected, the hard disk backup function can be disabled, but in this case, becausethe hard disk has been divided into partitions, the hard disk backup function cannot bere-enabled ( page 23).• When [3] is selected, the hard disk backup function cannot be disabled.CAUTIONWhen the hard disk backup function has been enabled, even if a commercial data erasingutility or similar software is used to erase all data from user-accessible area, the backed updata will not be erased. You can use the hard disk data erase utility included in this com-puter ( page 36) to erase all data on the hard disk, including backed up data. Use thishard disk data erase utility before disposing of or transferring ownership of this computer.Occasionally, the message [#1805 cannot write image file] will be displayed, and the backupfunction will be interrupted. If this error occurs, execute the backup function again. Afterthis, if the backup function is completed properly, then there is no problem in the hard disk.4When the message [[Backup] is complete] or [[Restore] is complete] is displayed, press Ctrl + Alt + Del to restart the computer.• If the backup or restore process was interrupted before completion, for example if the powerwas turned off, execute the process again.• When a new device is installed and a message appears advising that the computer must berestarted to enable the settings, select [Yes] to restart the computer.3Select the operation to be executed from the menu.<To back up hard disk contents to the backup area>1 Press 1 to execute [1. [Backup]].(When dividing the hard disk into two partitions, select the backup method at next screen.)2At the confirmation message, press Y .The backup process will begin.<To restore backed up contents to the hard disk>1 Press 2 to execute [2. [Restore]].(When data is backed up in two partitions, select the restore method at next screen.)2At the confirmation message, press Y .The restore process will begin.The time required to complete the backup or restore process differs depending on the datavolume.NOTE
38AppendixHard Disk Data Erase UtilityThis computer is equipped with a utility for erasing hard disk data.When disposing of or transferring ownership of this device, erase all data on the hard disk in order to prevent the theft of hard diskdata following the steps below.The hard disk data erase utility erases data using an “overwriting” method, but there is a possibility that due to malfunctions orother operational errors, data may not be completely erased. There are also specialized devices that may be able to read datathat has been erased using this method. If you need to erase highly confidential data, we recommend that you contact acompany that specializes in this process. Matsushita Electric Industrial Co., Ltd. will bear no responsibility for losses ordamages suffered as a result of the use of this utility.PreparingProcedureProduct Recovery CD-ROM (included)Panasonic CD drive (optional: Confirm the latest information on optional products in catalogs, etc.)1Turn off the computer.2Insert the CD drive into the multimedia pocket. ( “Multimedia Pocket”)3Turn the computer on, and press F2 while [Panasonic]boot screen is displayed.The Setup Utility will start up.If the password has been set, enter the SupervisorPassword.4Select [Boot] menu, then select [CD Drive] and press F6until [CD Drive] is at the top of [Boot] menu.5Place the disc number one of the recovery CDs into theCD drive.6Press F10 .At the confirmation message, select [Yes] and press Enter . The computer will restart.<When the hard disk backup function has been enabled>When the message [The Backup function has been en-abled. If [Recovery] or [Erase HDD] is executed, theBackup function will be disabled, and your Backup datawill be lost.] appears, press Y .This screen should appear.NOTEBe sure the AC adaptor is connected until the procedure is completed.This utility can only be used for internal hard disk. It cannot be used to erase data from external hard disks.This utility cannot erase data from damaged disk.This utility cannot erase data for specific partitions.After executing this utility, the computer cannot be booted from the hard disk.7Press 2 to execute [2. [Erase HDD]].<When the hard disk backup function has been enabled>When the message [The Backup function has been en-abled. If [Erase HDD] is executed, the Backup functionwill be disabled, and your Backup data will be lost.] ap-pears, press Y .-------------------------------------------------------------------Select a number-------------------------------------------------------------------1. [ Recovery ] Reinstall Windows.2. [ Erase HDD ] Erase the whole data on HDD for security.3. [ Backup ] Enable the Backup function.0. [ Cancel ] Cancel.-------------------------------------------------------------------8When the message [Computer must be rebooted in orderto execute [Erase HDD]] appears, press R .9At the confirmation message, press Y .10 When [<<<Start Menu>>>] is displayed, press Enter .11 The approximate time required for erasing data will bedisplayed.Press Space .12 At the confirmation message, press Enter . Theoperation of erasing the hard disk starts.(If necessary, the “hard disk data erase” operation can becancelled after it has begun by pressing Ctrl + C .If the operation is cancelled before being completed, apart of data will not be erased.)13 After the operation is complete:Under normal conditions, the message [Hard disk data hasbeen deleted.] will be displayed.If a problem occurred during the operation, an error mes-sage will be displayed.14 Remove the recovery CD, then turn off the computer bysliding the power switch.
39AppendixSpecificationsModel No.CPUL2 (Second) Cache MemoryMemory(Expandable to)Video MemoryLCD TypeDisplayed Colors*2External DisplayHard Disk DriveKeyboardFloppy Disk DriveSlots PC Card SlotsAllowable current(total for two slots)RAM Module Slot*5Interface Parallel PortExternal Display PortSerial PortMicrophone Jack*6Headphone JackExternal Keyboard/Mouse PortExpansion Bus ConnectorUSB PortModemLANWireless LANPointing DeviceSound*1A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video Memorycannot be set by the user.*2A 16M color display is achieved by using the dithering function. Windows XP : 256 color depth and the resolution of 640x480 are not supported.*3Maximum resolution depends on the specifications of the external display. Windows XP : 256 color depth and the resolution of 640x480 are not supported.*41GB = 109 bytes*5Only a RAM card designed for PC2100 can be added.*6Use only a monaural condenser microphone.*7The settings for the K56flex modem need to be changed according to the AT command.Main SpecificationsCF-29CTKGZKM CF-29C3KGZKMCF-29CTKGZDM CF-29C3KGZDMIntel® Pentium® M Processor 1.2 GHz LV1 MB256 MB(768 MB Max.)UMA (64 MB Max.)*113.3 XGA type (TFT) with Touchscreen 13.3 XGA type (TFT)256/65536/16M colors (640 x 480 dots/800 x 600 dots/1024 x 768 dots/1280 x1024 dots/1600 x 1200 dots)*340 GB*487 keys720 KB/1.44 MB (two-mode)Two Type I or Type II, or one Type III3.3 V: 400 mA5 V: 400 mA200 pin, 2.5 V, SO-DIMM, DDR SDRAM, PC2100 CompliantDsub 25-pin femaleMini Dsub 15-pin femaleDsub 9-pin maleMiniature jack, 3.5 DIAMiniature jack, 3.5 DIA, Impedance 32 Ω, Output Power 4 mW x 2Mini DIN 6-pin femaleDedicated 80-pin female4-pin, USB 2.0RJ-11 jack, Data: 56 kbps (V.92 & K56flex*7) FAX:14.4 kbpsRJ-45 jack, IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TXIEEE 802.11b compliant Frequency 2.4 GHz bandWAVE and MIDI playback, Monaural Speaker (built in)256/65536/16M colors (640 x 480 dots/800 x 600 dots/1024 x 768 dots) 256/65536/16M colors (640 x 480 dots/800 x 600 dots/1024 x 768 dots)Touch Pad, Touchscreen (Anti-Reflection, Sty-lus (included) touch capable)Touch Pad
40AppendixModel No.Battery PackOperating Time*8Charging Time*8Power OnPower OffClock BatteryAC Adaptor*9InputOutputPower Consumption*10Environment In useTemperatureHumidityNot in use TemperatureHumidityPhysical Dimensions (W x H x D)Weight (including the carrying handle)CF-29CTKGZDM/CF-29CRKGZDMCF-29C3KGZDMMicrosoft® Windows® 2000 Professionalwith Service Pack3(NTFS File System)Setup UtilityDMI ViewerAdobe® Acrobat® ReaderPanasonic Hand WritingPC Information ViewerHard Disk Backup Utility*12Hard Disk Data Erase Utility*12Intel® PROSetWLAN Security ClientIntel® SpeedStep™ technology AppletSoftwareModel No.Operating SystemUtility ProgramsCF-29CTKGZKM/CF-29CTKGZDM CF-29C3KGZKM/CF-29C3KGZDMLi-ion 11.1 V, 6.6 AhMain battery: Approx. 3.5 hours - 5.5 hoursMain battery + Second battery: Approx. 6.5 hours - 10 hoursMain battery: Approx. 5.5 hoursMain battery + Second battery: Approx. 9.5 hoursMain battery: Approx. 3 hoursMain battery + Second battery: Approx. 5.5 hoursCoin type lithium battery 3.0 V100 V - 240 V AC, 50 Hz/60 Hz15.6 V DC, 5.0 AApprox. 35 W*11 / Approx. 55 W (maximum when recharging in the ON state)5 °C to 35°C {41 °F to 95 °F}30% to 80% RH (No condensation)-20 °C to 60 °C {-4 °F to 140 °F}30% to 90% RH (No condensation)302 mm x 63.5 mm(at the rear)/65.5 mm(at the front) x 275 mm{11.9 " x 2.5 "/2.6 " x 10.8 "} (excluding protrusion)Approx. 4.2 kg {Approx. 9.3 lb.} Approx. 4.1 kg {Approx. 9.0 lb.}Main Specifications*8Varies depending on the usage conditions, CPU speed, etc.*9The AC adaptor is compatible with power sources up to 240 V AC adaptor. The computer is supplied with a 125 V AC compatible AC cord.*10 Approx. 0.9 W when the battery pack is fully charged (or not being charged) and the computer is off.*11 Rated power consumption.CF-29CTKGZKM/CF-29CRKGZKMCF-29C3KGZKMMicrosoft® Windows® XP Professionalwith Service Pack1(NTFS File System)Setup UtilityDMI ViewerAdobe® Acrobat® ReaderPanasonic Hand WritingPC Information ViewerHard Disk Backup Utility*12Hard Disk Data Erase Utility*12Intel PROSetWLAN Security Client*12 The Product Recovery CD-ROM is required.Specifications
41AppendixLIMITED WARRANTYPANASONIC PERSONAL COMPUTER AND PERIPHERALS LIMITED WARRANTYPanasonic Computer Solutions Company (referred to as “Panasonic”) will repair this product (other than software, which is covered by a separatewarranty) with new or rebuilt parts, free of charge in the U.S.A. for three (3) years from the date of original purchase in the event of a defect in materialsor workmanship. This warranty includes the AC adaptor but excludes the batteries and all other options and accessories which are covered for aperiod of one (1) year from the date of purchase.This warranty is extended solely to the original purchaser. A purchase receipt or other proof of date of original purchase will be required beforewarranty performance is rendered.This warranty only covers failures due to defects in materials or workmanship which occur during normal use. It does not cover damage which occursin shipment or failures which are caused by products not supplied by Panasonic, or failures which result from alteration, accident, misuse, introductionof liquid or other foreign matter into the unit, abuse, neglect, installation, maladjustment of consumer controls, improper maintenance, modification orservice by anyone other than a Factory Service Center or authorized Panasonic Service Dealer, or damage that is attributable to acts of God.Limits and Exclusions:There are no other express warranties except as listed below.PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THEUSE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDINGTHE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTYPERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how longan implied warranty lasts, so the above limitations or exclusions may not apply to you.This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. If a problem with your productdevelops during or after the warranty period, you may contact our representatives at 1-800-LAPTOP5. If the problem is not handled to your satisfac-tion, then write to the Consumer Affairs Division at the address indicated below.SOFTWARE LIMITED WARRANTYPanasonic Computer Solutions Company (referred to as “Panasonic”) warrants to you only that the disk(s) or other media on which the Programs arefurnished will be free from defects in materials and workmanship under normal use for a period of sixty (60) days from the date of delivery thereof toyou, as evidenced by your purchase receipt.This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will meet your require-ments or that the operation of the Programs will be uninterrupted or error free.Panasonic’s entire liability, and your exclusive remedy under this warranty shall be limited to the replacement, in the United States, of any defectivedisk or other media which is returned to Panasonic’s Authorized Service Center, together with a copy of the purchase receipt, within the aforesaidwarranty period.Anything in the foregoing to the contrary notwithstanding, Panasonic shall have no obligation for any defects in the disk(s) or other media on which thePrograms are furnished resulting from your storage thereof, or for defects that have been caused by operation of the disk(s) or other media otherwisethan on the Product or in environmental conditions other than those specified by Panasonic by alteration, accident, misuse, abuse, neglect, mishan-dling, misapplication, installation, maladjustment of consumer controls, improper maintenance, modification of damage that is attributable to acts ofGod. In addition, Panasonic shall have no obligation for any defects in the disk(s) or other media if you have modified, or attempted to modify anyProgram.DURATION OF IMPLIED WARRANTIES, IF ANY, IS LIMITED TO SIXTY (60) DAYS.PANASONIC ASSUMES NO RISK OF AND SHALL NOT IN ANY CASE BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION,ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM BREACH OF WARRANTY OR CONTRACT, NEGLI-GENCE OR ANY OTHER LEGAL THEORY, INCLUDING, WITHOUT LIMITATION LOSS OF GOODWILL, PROFITS OR REVENUE, LOSS OF USEOF THE PROGRAMS OR PRODUCTS OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT,FACILITIES, SERVICES, DOWNTIME COSTS, OR CLAIMS OF ANY PARTY DEALING WITH YOU FOR SUCH DAMAGES.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, sothe above limitations or exclusions may not apply to you.This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.This Limited Warranty will be governed by the laws the State of New York, without regard to its conflict-of-laws rules.* * *To obtain service or technical assistance within the continental U.S.A. and Alaska.DIAL TOLL FREE: 1-800-LAPTOP5Correspondence requesting product information should be sentto: Panasonic Computer Solutions Company,50 Meadowlands Parkway, Panazip 2F-5, Secaucus, NJ 07094For U.S.A.
42AppendixPANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTYCoverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software media), whenpurchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under normal use, subject to the termsset forth below, during the period of warranty coverage specified.Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the nature of the defectclaimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtainservice. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. Defective parts covered bythis Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an exchange basis. Warranty replacement or repair issubject to the terms of this Limited Warranty for the balance of the original period of warranty coverage.No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure of, or defects ina product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreignmatter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICECarefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase. No liability isassumed for loss or damage to the product while in transit, if you chose your own transportation carrier.SOFTWARE MEDIA LIMITED WARRANTYCoverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, that the disk(s) or other media on which software program(s)is/are supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from date of receiptas evidenced by your purchase receipt for your Panasonic Computer product.THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software. Please refer to thesoftware licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and you return it,transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, at the above address, within the warranty period, togetherwith a copy of your purchase receipt, and an explanation of the suspected defect, PCI will replace in Canada the defective disk(s) or other media.Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the media only. Itdoes not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or consequential damages, or otherclaims, whether or not of similar character.No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product, or in environmen-tal conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attemptedmodification of the program, or if damaged by accident or act of God. PCI is not responsible for damage to or loss of any program, data or removablestorage media.GENERALNO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, SOFT-WARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUEN-TIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT, OR FROM THE USE OF THECOMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THECOMPUTER PRODUCT.NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE OF ACTIONAROSE.Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.Scope of CoverageWhole Product (except Batteries), AC adaptor and CD-ROM(if factory installed)Batteries, CD-ROM (unless factory installed), Port Replicator,Extra Memory Modules and all other Peripherals, Options andAccessoriesPeriod of CoverageThree (3) Years from Date of OriginalEnd User Customer PurchaseOne (1) Year from Date of Original EndUser Customer PurchaseType of Failure CoverageDefective Materials or WorkmanshipDefective Materials or WorkmanshipFor CanadaLIMITED WARRANTY
43AppendixMemo
Outline of the International ENERGY STAR® Office Equipment ProgramThe international ENERGY STAR® Office Equipment Program is an international programthat promotes energy saving through the use of computers and other office equipment.The program backs the development and dissemination of products with functions thateffectively reduce energy consumption. It is an open system in which business proprietorscan participate voluntarily. The targeted products are office equipment such as computers,displays, printers, facsimiles, and copiers. Their standards and logos are uniform amongparticipating nations.As an ENERGY STAR® Partner, Matsushita Electric Industrial Co., Ltd. hasdetermined that this product meets the ENERGY STAR® guidelines for energyefficiency.Panasonic Computer Solutions Company,50 Meadowlands Parkway, Panazip 2F-5,Secaucus, NJ 07094Panasonic Canada Inc.5770 Ambler Drive Mississauga,Ontario L4W 2T3© 2003 Matsushita Electric Industrial Co., LTD. All Rights Reserved.Printed in JapanFJ0803-0DFQX5414ZA
1This manual contains supplementary instructions regarding the use of the computer. It ex-plains the cases where the operation of the computer differs from that in the OperatingInstructions.Your computer is equipped with GSM/GPRS enabling you to communicate using radiofrequencies.ContentsPrecautions .................................................................. 2Names and Functions of Parts ................................... 5Installing/Removing a SIM Card ................................. 7Installing the Software................................................. 8Appendix .................................................................... 13Specifications ............................................................ 14Supplementary Instructionsfor GSM/GPRS®NOTE:NOTE provides a useful fact or helpful information.CAUTION:CAUTION indicates a condition that may result in minor or moder-ate injury.Windows 2000 : Information for Microsoft® Windows® 2000 Professional users.Windows XP : Information for Microsoft® Windows® XP Professional users.[Start] - [Run]: This illustration means to click [Start], then to click [Run].(For some applications, you may need to double-click.)About the abbreviations in this manual, refer to the table on page 13.Windows 2000 screens are used in this manual when no specific OS notes are re-quired.Illustrations and Terminology in this Manual
2The following safety precautions must be observed during all phases of the operation, us-age, service or repair of any Personal Computer or Handheld Computer incorporating GSM/GPRS modem. Manufacturers of the cellular terminal are advised to convey the followingsafety information to users and operating personnel and to incorporate these guidelines intoall manuals supplied with the product. Failure to comply with these precautions violatessafety standards of design, manufacture and intended use of the product. Panasonic as-sumes no liability for customer failure to comply with these precautions.When in a hospital or other health care facility, observe the restrictions on the useof mobiles. Switch Personal Computer or Handheld Computer incorporating GSM/GPRS modem off, if instructed to do so by the guidelines posted in sensitiveareas. Medical equipment may be sensitive to RF energy.The operation of cardiac pacemakers, other implanted medical equipment andhearing aids can be affected by interference from Personal Computer or HandheldComputer incorporating GSM/GPRS modem placed close to the device. If indoubt about potential danger, contact the physician or the manufacturer of thedevice to verify that the equipment is properly shielded. Pacemaker patients areadvised to keep their Personal Computer or Handheld Computer incorporatingGSM/GPRS modem away from the pacemaker, while it is on.Switch off Personal Computer or Handheld Computer incorporating GSM/GPRSmodem before boarding an aircraft. Make sure it cannot be switched on inadvertently.The operation of wireless appliances in an aircraft is forbidden to prevent interferencewith communications systems. Failure to observe these instructions may lead to thesuspension or denial of cellular services to the offender, legal action, or both.Do not operate Personal Computer or Handheld Computer incorporating GSM/GPRS modem in the presence of flammable gases or fumes. Switch off the cellu-lar terminal when you are near petrol stations, fuel depots, chemical plants orwhere blasting operations are in progress. Operation of any electrical equipmentin potentially explosive atmospheres can constitute a safety hazard.Your Personal Computer or Handheld Computer incorporating GSM/GPRS mo-dem receives and transmits radio frequency energy while switched on. Rememberthat interference can occur if it is used close to TV sets, radios, computers or inad-equately shielded equipment. Follow any special regulations and always switch offPersonal Computer or Handheld Computer incorporating GSM/GPRS modem wher-ever forbidden, or when you suspect that it may cause interference or danger.Road safety comes first! Do not use a Personal Computer or Handheld Computerincorporating GSM/GPRS modem while driving a vehicle. Do not place the com-puter with GSM/GPRS modem in an area where it could cause personal injury to thedriver or passengers. It is recommended to stow the unit in the boot or secure stowagearea while driving.Safety PrecautionsPrecautions
3Do not place the computer with GSM/GPRS modem in an area over an air bag or in thevicinity where an air bag may deploy.Air bags inflate with great force and if the computer with GSM/GPRS modem isplaced in the air bag deployment area may be propelled with great force and causeserious injury to occupants of the vehicle.IMPORTANT!Personal Computer or Handheld Computer incorporating GSM/GPRS modemoperate using radio signals and cellular networks cannot be guaranteed to con-nect in all conditions. Therefore, you should never rely solely upon any wirelessdevice for essential communications, for example emergency calls.Remember, in order to make or receive calls, Personal Computer or HandheldComputer incorporating GSM/GPRS modem must be switched on and in a ser-vice area with adequate cellular signal strength.Some networks do not allow for emergency calls if certain network services orphone features are in use (e.g. lock functions, fixed dialing etc.). You may need todeactivate those features before you can make an emergency call.Some networks require that a valid SIM card be properly inserted in PersonalComputer or Handheld Computer incorporating GSM/GPRS modem.Declaration of Conformity (DoC) “Hereby, we and Panasonic Testing Centre (Europe) GmbH (PTC), declaresthat this Personal Computer is in compliance with the essential requirementsand other relevant provisions of the Directive 1999/5/EC.Hint:If you want to get a copy of the original DoC of our products which relates to the R&TTE, pleasecontact to our web address: http://doc.panasonic-tc.deCompliance Notice - CE MarkThis equipment is in conformance with the requirements of the European Council Directive listedbelow:73/23/EEC Low Voltage Directive with amendment 93/68/EEC89/336/EEC EMC Directive with amendments 92/31/EEC and 93/68/EECThis Notice is based upon compliance of the product to the following standards:EN60950EN55022EN61000-3-2EN61000-3-3EN550243GPP TS51.010-1: v4.9.0EN 301 511: v7.0.1EN 301 489 -1, -7EN50385Interface CableUse of an interface cable longer than 3 m (9.84 feet) is not recommended.For Europe
4For U.S.A.Radio frequency exposure informationIn August 1996, the Federal Communications Commission (FCC) of the U.S. adopted anupdated safety standard for human exposure to radio frequency electromagnetic energyemitted by FCC regulated transmitters. The design of this device complies with the FCCguidelines and those standards.To maintain compliance with FCC RF exposure guidelines, ensure the antenna is at least 1.5cm from your body when transmitting. Use of non-approved accessories may violate FCCRF exposure guidelines.Precautions
5Names and Functions of PartsSIM Card Slot( page 7)Except the followings, refer to the Operating Instructions.Antenna(Appearance may differ depending on specifications.)LED Indicators( page 6)
6LED DescriptionGSM/GPRS SwitchThe GSM/GPRS modem powers up independently from the computerregardless of the computer power status and will remain on when thecomputer’s power is off. This function depends on the setting of theSetup Utility.Power On Indication - Green:A green LED will be used to signal when the GSM/GPRS modem hasbeen powered on.Ring Indication - Amber:The LED will flash when the GSM/GPRS modem has received a ring.Status Indication - Green:The LED will light while communicating.ModeOff600 ms On/600 ms Off75 ms On/3 s Off75 ms On/75 ms Off/75 ms On/3 s OffFlashingOnFunctionGSM/GPRS modem is off or running in SLEEP orAlarm.No SIM card inserted or no PIN entered, or networksearch in progress, or ongoing user authentication,or network login in progress.Logged to network (monitoring control channelsand user interactions). No call in progress.One or more GPRS contexts activated.Indicates GPRS data transfer: When a GPRStransfer is in progress, the LED goes on within 1second after data packets were exchanged. Flashduration is approximately 0.5 s.Depending on type of call:Voice call: Connected to remote party.Data call: Connected to remote party or exchange ofparameters while setting up or disconnecting a call.Names and Functions of Parts
71Power off your computer and GSM/GPRS modem2Installing a SIM cardSet the SIM card into the socket.Turn the socket over.Insert the socket to the SIM card slot.Removing a SIM cardPress the button.Remove the socket.Remove the SIM card from the socket.CAUTIONDo not insert the SIM card upside down.Installing/Removing a SIM CardBefore using GSM/GPRS, set a SIM card to the SIM card slot.CAUTIONDo not install/remove the SIM card when the GSM/GPRS modem’s power is on.SIM CardSocket
8Installing the Software1Turn on or restart the computer.Press F2 while [Panasonic] screen is displayed soon afterthe computer begins the startup procedure.If [Enter Password] is displayed, enter your password.2Select the [Advanced] menu and confirm the followings.( page 13)The serial port’s setting is optimal.[On & Off] is selected at [Power SYNC with PC].If [On & Off] is not set, confirm the power to the GSM/GPRS modem is on.3Save the settings and exit the Setup Utility.4Set the software disc in the drive, theninput [x:\util\drivers\gprs\setup.exe]*1 in[Start] - [Run] and select [OK].Follow the on-screen instructions.*1“x” is the drive letter. You can change the letter to suit yourpreference.When the message on the right is displayed, select [OK].5At [Winmux Driver Setup] screen, select[Start Scan].All GSM/GPRS modems installed in the computer willbe listed in [Modem List].
96Confirm that the check mark is addedfor the serial port you use and select [In-stall Driver].Installation will start.(If the message “Digital Signature Not Found” is dis-played, select [Yes].)When the installation is complete, select [OK].7Select [Finish] to restart the computer.After the computer is restarted, CheckNet runs automati-cally.8Windows 2000Select [Start] - [Settings] - [Control Panel] - [Phone and Mo-dem Options] - [Modems].Windows XPSelect [Start] - [Control Panel] - [Printers and Other Hardware]- [Phone and Modem Options] - [Modems].9Select [Add].
1010Add the check mark for [Don’t detect mymodem; I will select it from a list], thenselect [Next].11Select [Have Disk].12Input [c:\program files\panasonic\checknet*1\modem] and select [OK].*1This indicates the folder where CheckNet is installed instep 4. This will vary depending on your computer’s setup.13Select your GSM/GPRS modem in thelist and select [Next].To confirm the model number of your GSM/GPRS mo-dem, run CheckNet and select [About]. (checknet.pdf “Operating Instructions for using GSM/GPRS”)14Select “Selected ports” and select thecom port for Virtual Port 1.You can confirm the port number in [Device Manager]*1- [Multi-port serial adapters] - [Serial Multiplexer] - [PortSettings].*1Windows 2000 :in [Start] - [Settings] - [Control Panel] - [System] -[Hardware]Windows XP :in [Start] - [Control Panel] - [Performance and Main-tenance] - [System] - [Hardware]Installing the Software
1115Select [Next].If the message “Digital Signature Not Found” is displayed, select [Yes].16Select [Finish].17Making extra settings for GPRS modem.Select your GSM/GPRS modem and select [Properties] in [Phone and Modem Op-tions] - [Modems].In [Advanced], enter the extra initialization commands as follows. ( checknet.pdf“Operating Instructions for using GSM/GPRS”)AT+CGDCONT=<cid>,<pdp type>,<apn><RETURN>Example: <cid>:1, <pdp type>:ip, <apn>:internet.t-d1.deAT+CGDCONT=1,ip,internet.t-d1.de<RETURN>(Note that the APN shown here represents the German network provider T-D1 andneeds to be replaced with the APN address supplied by your own network pro-vider.)Select [OK].
12Uninstalling the SoftwareCheckNetUse the following menu.Windows 2000 : [Start] - [Settings] - [Control Panel] - [Add/Remove Programs]Windows XP : [Start] - [Control Panel] - [Add or Remove Programs]Wireless module multiplex driverSelect [Device Manager]*1-[Multi-port serial adapters]-[Serial Multiplexer] and uninstallthe driver.*1Windows 2000 : in [Start] - [Settings] - [Control Panel] - [System] - [Hardware]Windows XP : in [Start] - [Control Panel] - [Performance and Maintenance] - [Sys-tem] - [Hardware]Installing the Software
13Wireless ModemI/O IRQ 1*1I/O IRQ 2*1Power SYNC with PCSetup UtilityThe following parameters have been added in [Advanced] menu of the Setup Utility.Disable Enable Auto3F8/IRQ4 2F8/IRQ3 3E8/IRQ7 2E8/IRQ5338/IRQ10*23F8/IRQ4 2F8/IRQ3 3E8/IRQ7 2E8/IRQ5338/IRQ10*2Independent On & Off Off Only*1This item is displayed only when [Wireless Modem] is set to [Enable].*2This item is displayed only for the model with a smart card slot.APN Access Point NameCID Context IdentityGPRS General Packet Radio ServiceGSM Global System of Mobile CommunicationIP Internet ProtocolPDP Packet Data ProtocolPIN Personal Identification NumberPLMN Public Land Mobile NetworkPPP Point to Point ProtocolQoS Quality of ServiceSIM Subscriber Identity ModuleTCP Traffic Control ProtocolAbbreviationsAppendix
14TypeClassSIMRF Specification TransmitReceiveData Features DataFaxSMSVoice FeatureInterfaceGPRS Multi-SlotMobile StationSpecificationsCompliant with ETSI GSM phase 2/2+ standardPCS1900 Class 1 (1 W)Internal SIM card (3 V only)PCS1900 (1850 MHz to 1910 MHz)PCS1900 (1930 MHz to 1990 MHz)asynchronous transparent & non-transparent300 bps/ 1200 bps / 1200/75 bps / 2400 bps/ 4800bps / 9600 bps / 14400 bpsfacsimile group 3, Class 2MT/PP(Mobile Terminating Short MessageService, Point to Point)MO/PP(Mobile Originating Short MessageService, Point to Point)CB (Cell Broadcast Short Message Service)HR (Half rate)FR (Full rate)EFR (Enhanced full rate)AT Commands (GSM 07.07)Class 10Class B
15Memo
© 2003 Matsushita Electric Industrial Co., Ltd. All Rights Reserved.Printed in U.S.A.
AT&T Wireless Communication Manager Software User Guide Supporting Microsoft Windows 98, Windows Me, Windows 2000 Professional, Windows XP Home, and Professional for Windows Version 2.0
AT&T Wireless Communication Manager Software User Guide for Windows Page i COPYRIGHT INFORMATION The information contained in this document is subject to change without notice and should not be construed as a commitment by AT&T Wireless unless such commitment is expressly given in a covering document. The information herein is the exclusive property of AT&T Wireless. No part of this publication may be reproduced or transmitted in any form or by any means including electronic storage, reproduction, execution, or transmission without the prior written consent of AT&T Wireless. Additional terms and conditions apply. See http://www.attwireless.com/mobileinternet/terms.shtml for details. Contributors to this document include: Ericsson Mobile Communications; Flash Networks; Motorola, Inc.; Nokia Corporation; Novatel Wireless, Inc.; Siemens AG; and Sierra Wireless, Inc. Intel is a registered trademark of Intel Corporation. Microsoft, Windows, Microsoft Internet Explorer, and Microsoft Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand names and product names used in this document are trade names, service marks, trademarks, or registered trademarks of their respective owners. This document refers to the “AT&T Wireless Communication Manager Software” as “Communication Manager.” AT&T Wireless Communication Manager Software User Guide for Windows, Version 2.0. © 2003 AT&T Wireless, Inc. All rights reserved.
AT&T Wireless Communication Manager Software User Guide for Windows Page ii Contents Preface 1 Technical Support 1 Specifications & Requirements 1 General Client Requirements 1 Minimum System Requirements 1 Software Versions 2 EDGE/GPRS Service Support 2 Connection Devices 3 Supported Devices 3 Supported Devices 3 PC Card Safety 3 Using Your AT&T Wireless Mobile Internet SIM Card 4 Getting Started with the AT&T Wireless Communication Manager 5 Software Installation for Windows 5 Uninstalling the Application 6 Starting the Application 7 Device Selection Wizard 8 Device Selection Wizard Couldn’t Find Your EDGE/GPRS Device? 9 Using AT&T Wireless Communication Manager 10 Introducing AT&T Wireless Communication Manager 10 Connection Manager 11 Connecting/Disconnecting from the EDGE/GPRS Network 13 Pre-Call Check 13 Managing Connections 14 Creating New Connection 15 Performing a Diagnostic Test 15 Diagnostic Test Definition 16 Device/Phone Information 16 Optimization Manager 17 Understanding Optimization Manager Setting in Microsoft Internet Explorer 18 Setting the Image Quality 18 Blocking Content 19
AT&T Wireless Communication Manager Software User Guide for Windows Page iii Setting Personal E-Mail Messaging Protocols 20 Maintaining Your Connection 22 Network Selection Tool 22 Glossary 26
AT&T Wireless Communication Manager Software User Guide for Windows Page iv List of Figures Figure 1. AT&T Wireless Mobile Internet Plan SIM Card 4 Figure 2. Continue Installation 5 Figure 3. Communication Manager Main Screen 7 Figure 4. Device Selection Wizard 8 Figure 5. Device Selection Wizard (No EDGE/GPRS Device Found) 9 Figure 6. Communication Manager Main Screen 10 Figure 7. Communication Manager Main Screen (Configured with PC Card EDGE/GPRS Device) 11 Figure 8. Other Manual Connect Options 13 Figure 9. Manage Connections 14 Figure 10. Creating New Connection Wizard (first screen) 15 Figure 11. Diagnostics 15 Figure 12. Device/Phone Information 16 Figure 13. Optimization Global Settings 17 Figure 14. Optimization Manager — General Tab 18 Figure 15. Optimization — Blocking Tab 19 Figure 16. Optimization — Messaging Tab 20 Figure 17. Optimization — Connections Tab Error! Bookmark not defined. Figure 18 Select Network 22 Figure 19 Network Selection Scan 23 Figure 20 Choosing a Network 23 Figure 21 Selecting Manual Network Selection 24 Figure 22 Choose Network 24 Figure 23 Network Selection 25 Figure 24 Display Network Selection 255
AT&T Wireless Communication Manager Software User Guide for Windows Page 1 Preface Welcome to the AT&T Wireless Communication Manager User Guide for Windows. This manual serves as the user guide for both enterprise and professional users. The software was created for use on the Global System for Mobile/General Packet Radio Service (GSM™/EDGE/GPRS). The purpose of this guide is to introduce you to each of the features, tools, and services that complete your new wireless solution, and to help you get up and running quickly, efficiently, and effectively. In addition to getting to know the AT&T Wireless Communication Manager application, you may also be learning about your new PC card or Next Generation phone. If you are using either of these devices but are not familiar with them, please read their accompanying user guides and documentation. Technical Support If you have any questions or comments about the AT&T Wireless Communication Manager application, please contact your AT&T Wireless Technical Support Team. Account and Technical Inquiries 1-866-293-4634 URL attwireless.com Specifications & Requirements General Client Requirements Wireless access is enabled using a Global System for Mobile/General Packet Radio Service (GSM™/ EDGE/GPRS) network with Next Generation phone or PC card. To use the AT&T Wireless GSM/EDGE/GPRS service, you must have a GSM/EDGE/GPRS device (phone or PC card), an AT&T Wireless Mobile Internet plan, and AT&T Wireless Communication Manager software. Note: AT&T Wireless Communication Manager must be installed before inserting the PC card as the software includes the latest drivers necessary for the PC card, which your Microsoft operating system may not include. Minimum System Requirements Operating System § Notebook computer with one of the following Microsoft operating systems: § Windows® XP Professional or Windows® XP Home § Microsoft® Windows® 2000 with Service Pack 3.0 or higher § Microsoft® Windows® Me § Microsoft® Windows® 98 with Internet Explorer (IE) 5.0 or higher
AT&T Wireless Communication Manager Software User Guide for Windows Page 2 Storage & Drives § Hard disk storage of about 12 MB of available space for the Communication Manager software and User Guide § CD-ROM drive Communication Interface-Support § One of the communication port to enable connectivity to wireless device: § Nine pin RS-232 communication port to interface with handset via cable § PC Card communication port to interface with a GPRS/EDGE PC Card § Infrared communication port to interface with handset using infrared § Bluetooth communication port to interface with handset device us ing Bluetooth. Memory • NO additional memory (RAM) requirements beyond that of the specific memory requirement of the version of the operation system (Windows) Software § AT&T Wireless Communication Manager software Software Versions AT&T Wireless Communication Manager client software version 2.0. The software includes the following two components: § Connection Manager version 1.9 or higher AT&T Wireless Software § Optimization Manager EDGE/GPRS Service Support EDGE/GPRS Service supports the following protocols: HTTP LDAP IMAP4 DNS HTTPS WAP Telnet NTP NNTP POP3 SSH SNTP FTP SMTP IRC Ping (ICMP)
AT&T Wireless Communication Manager Software User Guide for Windows Page 3 Connection Devices Your PC card or Next Generation phone will provide you with wireless access to the AT&T Wireless GSM/EDGE/GPRS network, allowing you to easily navigate the Web, and your corporate intranet. Supported Devices You can use your Next Generation phone in conjunction with your laptop as a way to connect to the Internet though AT&T Wireless Communication Manager. Alternatively, you can connect to the EDGE/GPRS network using a EDGE/GPRS PC card installed in your notebook computer. The table below identifies the phones and PC cards supported by AT&T Wireless Communication Manager. To use your phone or PC card as a connection device, however, you must first ensure that your phone or PC card has an AT&T Wireless SIM card installed to provide you with wireless activity. See Using Your AT&T Wireless Mobile Internet SIM Card on page 4 for more information on SIM cards. Supported Devices PC Cards § SonyEricsson GC82 PC Card § Sierra Wireless AirCard™ 710, 750 § Novatel Merlin™ G100 Next Generation Phones • Motorola C333, T720, V.60 • Nokia 3650, 5100, 6200, 6310, 6310i, 6800, 7210 • Panasonic GU87 • Samsung V206 • Siemens S46, M56, SL56 • SonyEricsson P800, T306, T616, T68i Communication Manager Cables Note: Communication Manager cables are used to connect wireless phones with the laptop — supported wireless phones can be used to establish a connection in place of a PC card. Additional accessory information can be found at attwsaccessories.com. PC Card Safety PC Card Safety Information Novatel G100™ PC card The Novatel G100™ PC card is required to comply with the Federal Communications Commission (FCC) radio frequency (RF) exposure requirements for mobile transmitting devices. A separation distance of 17 cm or more must be maintained between the antenna and all persons during device operations to satisfy RF exposure compliance. The Novatel G100™ PC card has been certified to comply within the limits of a class B digital device pursuant to part 15c of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in residential situations. This equipment generates, uses, and can radiate radio frequency energy, and, if not properly installed and used in accordance with the instructions, may cause harmf ul interference to radio or television reception, which can be determined by turning the equipment on and off. You are
AT&T Wireless Communication Manager Software User Guide for Windows Page 4 encouraged to try to correct the interference by one or more of the following measures: § Re-orient or relocate the receiving antenna of the television, radio, or cordless telephone. § Increase the separation distance between the equipment and the receiver. § Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. § Consult the dealer or an experienced radio/television technician. Sierra Wireless AirCard® 710 & AirCard® 750 PC card In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this wireless network card complies with the FCC guidelines and these international standards. Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of FCC regulations. The AirCard 710 and 750 PC cards have been tested for FCC RF exposure requirements in a laptop. To comply with FCC RF exposure requirements, the AirCard must be operated with a minimum separation distance of 2.0 cm (0.8 inch) between the user/nearby persons and the antenna. For more information about RF exposure, please visit the FCC Web site at http://www.fcc.gov. Using Your AT&T Wireless Mobile Internet SIM Card The AT&T Wireless Mobile Internet SIM card is a small card with an embedded microchip in it, which provides you with secure access to the AT&T Wireless GSM/EDGE/GPRS network once it’s installed in your modem or network PC card or Next Generation phone (the Bluetooth PC card does not require a SIM). AT&T Wireless Services programs the microchip for you with your account specifications including your U.S. wireless number, optional features, and billing information. Notes About SIM Cards: § Keep all SIM cards out of reach of children. § The orientation notch on the card is used as a reference for inserting the card into the phone (see Figure 1). § Contact points on the card are used to make a connection with the device (see Figure 1). § The SIM card and its contact points are easily damaged by scratches or bending, so use care when handling, inserting, and removing the card. § Because battery removal may be required to access the SIM card, always ensure that the phone is turned off before removing the battery. ContactPointsOrientationNotch Figure 1. AT&T Wireless Mobile Internet Plan SIM Card
AT&T Wireless Communication Manager Software User Guide for Windows Page 5 Getting Started with the AT&T Wireless Communication Manager This section describes how to configure and install the AT&T Wireless Communication Manager software on your laptop equipped with Microsoft® Windows 98, Windows® Me, Windows® XP Professional, or Windows® 2000 Professional. Software Installation for Windows Your first step in getting started with AT&T Wireless Communication Manager for Windows is installing and configuring the software. The steps below will guide you through this process. To install the software on your computer: 1. Insert the AT&T Wireless Communication Manager CD-ROM into the CD-ROM drive on your laptop. The Communication Manager Installation window opens automatically. 2. Select the Windows installation option. 3. Follow the instructions on the screen to complete the installation. Installing the software on Windows XP: The Communication Manager software includes EDGE/GPRS communication drivers for the supported EDGE/GPRS devices. In Windows XP Microsoft added a warning screen for driver it doesn’t recognize. Since some of the EDGE/GPRS drivers are newer than Windows XP you may receive the warning message. Please select Continue Anyway as the drivers are safe and truly tested by the device manufacture and by AT&T Wireless. Figure 2. Continue Installation
AT&T Wireless Communication Manager Software User Guide for Windows Page 6 Uninstalling the Application On the occasion you need to uninstall the application from your laptop, follow the steps below. To uninstall the software application from your laptop: 1. On your Windows toolbar, click Start to open the Start menu. 2. Click Settings > Control Panel to open the Control Panel window. 3. Click Add/Remove Programs to open the Add/Remove Programs Properties dialog box, and then click the Install/Uninstall tab (if it is not already selected). 4. In the Programs list box, select AT&T Wireless Communication Manager from the list of installed programs on your computer (you may need to scroll), and select it. 5. Click Add/Remove to start the uninstall process. 6. You will be asked to verify that you wish to completely remove the selected application and all of its components. Click OK to confirm the deletion and begin the uninstall process, or click Cancel to cancel the process and return to the Add/Remove Programs Properties dialog box.
AT&T Wireless Communication Manager Software User Guide for Windows Page 7 Starting the Application Getting started with the application can be done in a click: § Clicking the AT&T Wireless Globe icon in the system tray. – OR – § Selecting AT&T from the Start > Programs menu. – OR – § Clicking the shortcut on your desktop (if created during the install process). Any of the options above will open the AT&T Wireless Communication Manager tool and display the Communication Manager main screen (see Figure 3). The tool you need to use first in order to configure your EDGE/GPRS device is the Connection Manager. Figure 3. Communication Manager Main Screen Note: The first time you start the application, the Connection Manager Device Selection Wizard starts automatically and walks you through the process of detecting a port and establishing your connection preferences (see Figure 4).
AT&T Wireless Communication Manager Software User Guide for Windows Page 8 Device Selection Wizard The first time you start Communication Manager, the Device Selection Wizard (Figure 4) will display over the top of the application. The wizard is short step-by-step process used to help you configure your wireless connection device — select the connection type you wish to use and then click Next. The wizard will begin searching for a EDGE/GPRS device. Figure 4. Device Selection Wizard Continue clicking Next on each screen to advance through the wizard. You will know you are finished when you are prompted to click Finish to exit and close the wizard.
AT&T Wireless Communication Manager Software User Guide for Windows Page 9 Device Selection Wizard Couldn’t Find Your EDGE/GPRS Device? If the Device Selection Wizard is unable to locate the EDGE/GPRS hardware required to establish a wireless connection (EDGE/GPRS hardware includes your PC card, Communication Manager (serial) cable, infrared, or Bluetooth ports on your phone and laptop), the following screen will display: Figure 5. Device Selection Wizard (No EDGE/GPRS Device Found) If no device was found, the list below may help you troubleshoot the issue: § Modem/network card users — Verify that your PC card is properly inserted into your laptop. § Communication Manager cable users — Verify that both ends of the Communication Manager (serial) cable are properly and firmly attached. § Infrared users — Verify that the infrared port on your phone and laptop are activated and that the two infrared ports are aligned (12 inches apart or less). § Bluetooth users — Verify that your PC card is properly inserted in your laptop and that your phone is in “Dis coverable” mode. Also, verify that the Bluetooth drivers on your laptop are version 1.2.1.12 GR15 R4 or later. Drivers can be downloaded for free from IBM.com. You can always run the Device Selection Wizard from the Connection Manager main screen, by clicking File > Device Selection Wizard. For more information about the Connection Manager tool, see Managing Connections on page 14. Need Help? For AT&T Wireless Customer Service, please call 1-866-293-4634.
AT&T Wireless Communication Manager Software User Guide for Windows Page 10 Using AT&T Wireless Communication Manager Once you’ve established a wireless connection, you’ll want to familiarize yourself with each of the tools and services within AT&T Wireless Communication Manager. The following information will guide you through the application and answer basic questions about each tool and service. Introducing AT&T Wireless Communication Manager Getting to know the basic layout of the AT&T Wireless Communication Manager application will help you locate the various tools and services more quickly. Communication Manager main screen is your central location point to access the tools, the Internet, and other applications available from the main screen. The main screen provides access to the following: § Connection Manager — Enables you to set your EDGE/GPRS device quickly and easily in addition to providing many tools and services to inform and diagnose your current and past connectivity sessions. § Optimization Manager — Optimizes your wireless connection throughput through compression and acceleration of downloaded traffic. § Office Online -Takes you to www.startofficeonline.com to log into your Office Online Account Figure 6. Communication Manager Main Screen § Connection Status — Identifies whether the device is connected or disconnected from the EDGE/GPRS network. § Optimization Status — Indicates whether the Optimization feature is enabled or disabled.
AT&T Wireless Communication Manager Software User Guide for Windows Page 11 Connection Manager The Connection Manager provides connectivity to the AT&T Wireless EDGE/GPRS network. It includes tools used to detect and configure your device, as well as monitoring and troubleshooting connection issues. Figure 7. Communication Manager Main Screen (Configured with PC Card EDGE/GPRS Device) The main status window contains general connection controls, the functions menu, and indicators showing the status of the wireless connection. § Connect — Used to establish a connection to the AT&T Wireless EDGE/GPRS network. This button is grayed out if a connection exists. § Other connections — Allows you to select another connection type. Connection types include EDGE/GPRS data services (gateways) as well as more traditional dial-up connections (e.g. when in GSM coverage only). § Connection type — Next to the buttons within the Connection group box is an icon that represents the current connection type (e.g. serial cable, infrared, PC card, Bluetooth™ etc.). § Progress — The graphical Progress button allows a set of progress bars/data counters that indicate data transmitted and received from the network using your EDGE/GPRS phone (during a connection). The mode of these indicators can be toggled between data rate and data transferred. § Graphical indicators — The graphical indicators at the far right of the screen (see Figure 7) show the signal strength and connection readiness. These icons are not available for all connection or network types and may not always display. § File, Tools, and Help menus — Connection Manager contains a menu structure that allows access to the various functions of the software. A reduced form of this menu also appears by clicking the phone icon in the system tray. ú File — The File menu provides another way to connect or disconnect, and provides access to the Device Selection Wizard. ú Tools — The Tools menu provide access to several tools, such as, creating new connections, reviewing connection log, viewing device/phone information, and modifying the Connection Manager options. ú Help — Connects you to the help system within the software.
AT&T Wireless Communication Manager Software User Guide for Windows Page 12 § Closing and exiting — To close the Connection Manager, click the close box in the upper-right corner of the program window. Note that closing the Connection Manager will only close the windows, but the program will continue to run until you exit it. You can access the program directly by clicking the phone icon in the system tray. To exit Connection Manager, click File > Exit. Or, click the phone icon in your taskbar and select Exit from the menu.
AT&T Wireless Communication Manager Software User Guide for Windows Page 13 Connecting/Disconnecting from the EDGE/GPRS Network To connect: There are multiple ways you can connect to AT&T Wireless EDGE/GPRS network: § In Communication Manager main screen, click File > Connect. – OR – § Right-click the AT&T Wireless Globe icon in the system tray, then click Connect. – OR – § On the Connection Manager main screen, click the Connect button. To disconnect: To disconnect or to end the EDGE/GPRS session, you can use any of the above ways to connect. The menu options or buttons will automatically display Disconnect to disconnect and end the session. Pre-Call Check The pre-call check is a set of tests used to determine that Communication Manager can communicate with your EDGE/GPRS device, that the device is EDGE/GPRS ready, and that it can communicate with the EDGE/GPRS network. The pre-call check occurs if a device is unable to connect in order to attempt to diagnose the problem. Figure 8. Other Manual Connect Options You can run it manually by clicking the pre-call check icon using the Other Connection button (instead of the Connect button) in the Connection Manager main window (see Figure 7).
AT&T Wireless Communication Manager Software User Guide for Windows Page 14 Managing Connections Connections to data services can be managed (e.g. added, edited, deleted) by clicking Tools > Manage Connections. The Manage Connections window (see Figure 9) presents a list of dial-up and EDGE/GPRS connections in the Existing Connections list box that can be edited or deleted. Ne w connections can be created here as well. The default setup can be restored to the original settings in the event of a serious error or device malfunction. Figure 9. Manage Connections To manage your connection preferences: In the Existing Connections window, select your existing connection (network) preference, and then: § Edit — Click this button to access the Connection Wizard and edit the settings for the selected connection. § Delete — Click this button to delete this preference (you will be asked to confirm the deletion before it is deleted). § New — Click this button to add a new connection preference using the Connection Wizard. § Use — Click this button to select one or more existing Dial-Up Networking connections (for dial-up mode) § Close — Click this button to close the Existing Connections tool and return to the Connection Manager main screen. § Restore Default Settings — Click this button to restore the preconfigured software settings. This function is useful for disaster recovery where original connections have been edited, deleted, or overwritten and have resulted in loss of connection capability to the original data services supplied with the software.
AT&T Wireless Communication Manager Software User Guide for Windows Page 15 Creating New Connection You can create your own connections by clicking Manage Connections > New. Creating a new connection starts the new connection wizard that steps you through the settings process (see Figure 10). Figure 10. Creating New Connection Wizard (first screen) Note: For AT&T Wireless Customer Service, please call 1-866-293-4634. Performing a Diagnostic Test The Diagnostics function (available by clicking Tools > Diagnostics) is helpful in troubleshooting issues with the EDGE/GPRS device or computer that are prohibiting connectivity. Figure 11. Diagnostics The names of the diagnostic tests appear in the left column along with an icon representing the result of the test. The next column indicates any abnormal result. The last column indicates any recommended way of resolving the problem. At the bottom of the screen is an area for overall diagnostic status. Additional functions include: § Run — Re -runs the diagnostic tests and displays the new results. § More Info — Provides additional information about a selected diagnostic test. To receive more info about a particular test, highlight it, and then click More Info. § Close — Closes the Diagnostics window
AT&T Wireless Communication Manager Software User Guide for Windows Page 16 Diagnostic Test Definition The following is a list of each diagnostic test with details of what it does and what to do if it fails: § Port Presence —Ensures that the communication port, which the computer is using to communicate with the phone, is properly configured on the computer’s operating system. A failure generally indicates a serious operating system problem where the port that the phone was originally configured on no longer exists (i.e. the operating system on the computer can no longer access the port because it is not configured). § Port Configuration — Ensures that the computer can access the communication port used to communicate with the phone. A failure generally indicates that the communications port is in use by another application (e.g. synchronization software, fax software etc.). Investigate what other software is running on your computer and disable anything that ordinarily uses communication ports, then re-run the diagnostic. § Communication Device Presence — Determines whether the device is present on the communications port is capable of responding to “AT” commands. This device could be for which the test is searching, or another type of modem or device. Failure of this test tends to indicate that the phone is not powered on, the cable is not connected properly (if serial), the infrared port is not enabled on the phone, or the phone is not pointing correctly for infrared use (if infrared). Check your setup carefully to ensure all cabling is connected properly or infrared is setup and visible (as appropriate). § Phone Communication Ability — Determines whether the device present is actually a EDGE/GPRS phone that can be used with this software. Failure of this test generally occurs when the attached device is an unsupported modem (e.g. a wireline modem) or other kind of device. It can also indicate that the attached phone is not supported by this software version. In this case, try to obtain an updated version of this software. § Phone Battery Status — Determines whether there is sufficient battery strength for a connection to proceed. Battery strength of less than 15% is considered low and a warning would be displayed. § Current Network Availability — Determines whether there is a digital network present and that there is sufficient signal strength to use it — it also tests if EDGE/GPRS is available in this area and at this time. Signal strength of less than 20% is considered low and a warning would be displayed. If the available network is GSM only or EDGE/GPRS is not yet attached, a warning is displayed (Note: EDGE/GPRS calls are not possible on GSM-only networks). Device/Phone Information The phone information function (Tools > Phone Information) is helpful in extracting information from the EDGE/GPRS phone (or other EDGE/GPRS device). This information is particularly useful during a call with AT&T Wireless Customer Care. It contains information including the manufacturer, model and software versions of the phone (or other device) being used. Figure 12. Device/Phone Information
AT&T Wireless Communication Manager Software User Guide for Windows Page 17 Optimization Manager The Optimization Manager allows you to select the efficiency settings on your laptop. Optimizing your laptop allows you to download Web pages and images more quickly. You can also verify the status of the optimization feature, and enable and disable it at your discretion. The Optimization feature also allows you to activate additional tools, including content blocking and image quality settings, and set various protocols used to access your POP3 e-mail accounts. Use Optimization is a global setting and is enabled by default. Figure 13. Optimization Global Settings Optimization Status The optimization status settings include: § Enabled — Indicates that the Optimization feature is enabled (default setting) § Idle or Optimizing — Indicates that the optimization is active and optimizing data traffic § Disabled — Indicates that the Optimization feature is disabled § Bypass — Indicates that optimization is enabled but failed to optimize the current data transfer
AT&T Wireless Communication Manager Software User Guide for Windows Page 18 Understanding Optimization Manager Setting in Microsoft Internet Explorer The Optimization Manager uses proxy setting in Microsoft Internet Explorer (IE) to optimize traffic through its engine. Although we do not recommend manually setting the proxy in your browser, the following identifies the default settings. § HTTP: Set to “localhost,” port “9090” § Secure: Set to “localhost,” port “9092” § FTP: Set to “localhost,” port “9093” IMPORTANT! Optimization Manager requires IE 5.0 or above to function. To upgrade to IE 5.0 or above, visit Microsoft.com for more information and free browser downloads. Setting the Image Quality The Image Quality feature determines the quality of images you view while browsing as well as the performance of your laptop where: § Lowest image quality, highest speed reduces image clarity, so images are less vibrant and detailed. Because there is less detail to load, you’ll see shorter screen-loading times. § Medium-image quality, medium speed loads generally clear images. Screen-loading times may take some time when browsing wirelessly. This is the default setting. § Highest image quality, lowest speed provides you with crisp, clear images when wirelessly browsing the Internet although screen-loading times may be lengthy. Tip: Clear the cache directory in your browser by opening the browser window and clicking Tools > Internet Options > Delete Files. Figure 14. Optimization Manager — General Tab
AT&T Wireless Communication Manager Software User Guide for Windows Page 19 Blocking Content Blocking particular types of content is useful when trying to maximize the performance of your laptop while browsing. Animation, applets, audio, and video heavily tax the speed at which your laptop can download information. Preventing these types of content from loading can speed up download times and improve overall performance. The blocking features are: § Animation — Blocks animated files, such as animated GIF files § Applets — Blocks applets, such as Java applets § Audio — Blocks audio files, such as WAV files § Images — Blocks image files, such as GIF, JPG, and BMP files § Video — Blocks video content, such as AVI or MPEG files Figure 15. Optimization — Blocking Tab To set the Blocking feature: 1. From the Communication Manager main screen, click Optimization Manager > Content. 2. Select the check boxes next to the content types that you want to block while wirelessly browsing the Internet. These options include: Animation, Applets, Audio, Images, and Video. The default is set so that none are selected (i.e., all download and display). 3. Click OK to save your settings and return the Communication Manager main screen, or click Cancel to return to the main screen without saving your changes. Tip: Clear the cache directory in your browser by opening the browser window and clicking Tools > Internet Options > Delete Files.
AT&T Wireless Communication Manager Software User Guide for Windows Page 20 Setting Personal E-Mail Messaging Protocols Setting or configuring your personal Internet protocols enables you to optimize the newsgroup information and e-mail you receive, as well as the e-mail you send through your personal e-mail client program (e.g., Outlook, MSN). For each protocol you wish to use, you will need to include an associated port number. Your message traffic will be compressed and forwarded based on the settings you provide. The default values for port fields are: § POP3 — 110 § IMAP — 143 § SMTP — 25 Figure 16. Optimization — Messaging Tab The email client (Outlook, Outlook Express, etc.) must be configured so that input and output settings are set to "localhost" or "127.0.0.1". Note: This feature is only enabled if Optimization is set to Enabled. To enable the Optimization feature, see Optimization Manager on page 17.
AT&T Wireless Communication Manager Software User Guide for Windows Page 21 To set up POP3: 1. From the Communication Manager main screen, click Optimization Manager > Messaging. 2. If you wish to connect to a POP3 server, type the server’s IP address or hostname in the POP3 text field, and then type the server’s port number in the corresponding Port text field. If you do not wish to connect to a POP3 server, type “no” in the POP3 text field, and leave the Port text field set to the default value. 3. If you wish to connect to an IMAP server, type the server’s IP address or hostname in the IMAP text field, and then type the server’s port number in the corresponding Port text field. If you do not wish to connect to an IMAP server, type “no” in the IMAP text field, and leave the Port text field set to the default value. 4. If you wish to connect to an SMTP server, type the server’s IP address or hostname in the SMTP text field, and then type the server’s port number in the corresponding Port text fie ld. If you do not wish to connect to an SMTP server, type “no” in the SMTP text field, and leave the Port text field set to the default value. 5. Click OK to save the new settings, or click Cancel to close the dialog box without saving the new information.
AT&T Wireless Communication Manager Software User Guide for Windows Page 22 Maintaining Your Connection The Communication Manager software is automatically configured to search for a EDGE/GPRS connection each time you connect to the Internet. If you are having trouble establishing a connection, verify that the software is still configured to look for EDGE/GPRS. Network Selection Tool The network selection tool is designed to work with PC cards like the Sierra AirCard 750 and the Sony Ericsson GC-82. This document explains how to use the Network Selection Tool provided with Connection Manager. 1. On the Tools menu, click Select Network. Figure 17 Select Network Note: A network name will not be displayed in the Network Status Box until a connection is made, network is selected or the phone information test is run.
AT&T Wireless Communication Manager Software User Guide for Windows Page 23 2. The Network Selection screen opens and it automatically starts scanning for available networks. The scrolling phone icon is displayed while scanning for networks. Figure 18 Network Selection Scan 3. Once the network scan is complete, the Network Selection screen is displayed. Figure 19 Choosing a Network
AT&T Wireless Communication Manager Software User Guide for Windows Page 24 Note: the first network name displayed may not be the active network. The network name is displayed in the same order that the device gives the information and different devices may do different things. 4. In the Network Selection screen, click Manual or Automatic/Manual to change networks. Figure 20 Selecting Manual Network Selection 5. In the Network list, click the network you want to use. Figure 21 Choose Network
AT&T Wireless Communication Manager Software User Guide for Windows Page 25 5. In the Network Selection screen, click OK to use the selected network. Figure 22 Network Selection 6. The selected network is displayed on the Main Window. Figure 23 Display Network Selection 7. Click Refresh List to re-scan for networks. 8. Click Cancel at any time to exit the Network Selection.
AT&T Wireless Communication Manager Software User Guide for Windows Page 26 Glossary Cache Memory Cache memory is random access memory (RAM) that a computer microprocessor can access more quickly than it can access regular RAM. Driver A software routine that links a peripheral device to the operating system. It acts like a translator between a device and the applications that use it. Each device has its own set of specialized commands known only to its driver. In contrast, most applications access devices by using high-level, generic commands. The driver accepts these generic commands and translates them into the low-level specialized commands required by the device. Federal Communications Commission (FCC) A U.S. government agency responsible for regulating communications industries; it was established by the Communications Act of 1934. The Act, which has been amended over the years, charges the Commission with establishing policies to govern interstate and international communications by television, radio, wire, satellite, and cable. General Packet Radio Service (GPRS) GPRS is a popular 2.5G technology that is being implemented in GSM networks. This IP-based packet-data switching system more closely resembles the Internet than a direct line. It is ideal for sending “bursty” packets of data through an open channel and only uses the network when s ending data. All standard Internet protocols can operate over GPRS — TCP, UDP, HTTP, SSL, and IPSec. Global System for Mobile (GSM) Communication A digital communication technology used by some carriers to provide PCS service. Other technologies used are CDMA and TDMA. GSM is a digital circuit-switched protocol that moves data at rates up to 14.4 Kbps. As the name declares, it is used globally; however, roaming is not always possible because GSM currently runs on different frequencies in different countries. Handset Wireless phones that have data capability: § Class A handsets can do both voice and data simultaneously. § Class B handsets are voice and packet data capable, but not at the same time. § Class C handsets can handle packet data only (or they can be set manually to handle one or the other). Infrared A method of transmitting data via infrared light waves. Increasingly, computers and other devices (such as printers) come with Infrared Data Association (IrDA) ports. This enables you to transfer data from one device to another without any cables. IrDA ports support roughly the same transmission rates as traditional parallel ports; however, the two devices must be within a few feet of each other and there must be a clear line of sight between them. Infrared Port Enables you to exchange data with other Windows -powered devices. Internet The global computer network, which is composed of thousands of WANs and LANs that uses TCP/IP to provide worldwide communications to homes, schools, businesses, and governm ents. The WWW runs on the Internet.
AT&T Wireless Communication Manager Software User Guide for Windows Page 27 Internet Protocol (IP) The protocol, or set of rules, that performs the addressing function of the Internet. Every packet of data traveling over Internet networks includes an IP address of its destination and of its sender. Routers and other devices to direct Internet traffic to its proper destination use this IP address. Kilohertz (kHz) One thousand cycles per second; a unit of measure for frequency. Local-Area Network (LAN) A computer network technology designed to connect computers separated by a short distance. The local group of linked computers is generally connected to a single, shared server. Megahertz (MHz) One million cycles per second; a unit of measure for frequency. PC Card (Modem) A device that you connect to your computer and to a phone line, that allows the computer to talk to other computers through the phone system. Basically, PC cards do for computers what a telephone does for humans. Operating System (OS) The software controlling the overall operation of a multipurpose computer system, including such tasks as memory allocation, input, and output distribution, interrupt processing, and job scheduling. Optimization A feature that is an advanced performance accelerator for TCP/IP-based wireless applications such as e-mail, vertical enterprise applications, and Web browsing. The AT&T Wireless Communication Manager Optimization feature offers unique compression, acceleration and content adaptation techniques to dramatically improve bandwidth utilization for wireless data applications. It allows the user to retain total “on-the-fly” control of the type and quality of content they receive. It also provides performance improvement over native wireless services that increases productivity, decreases airtime/per packet charges, and enables three times the number of users on the wireless data infrastructure. Protocol A set of rules or standards that enable computers to connect with each other to exchange information. Random-Access Memory (RAM) The PC’s primary storage area, used to write, store and retrieve information and program instructions, which are then passed to the CPU for processing. The type of RAM used affects performance, as the information stored here has to be refreshed many times per second by the processor. Manufacturers are continually coming up with new designs to provide the fastest possible access times at the lowest possible cost. Read-Only Memory (ROM) An integrated circuit chip containing programs and data that can be accessed and read but cannot be modified. Transmission Control Protocol/Internet Protocol (TCP/IP) The communications protocol used by UNIX systems and the Internet. TCP checks for lost packets, puts the data from multiple packets into the correct order and requests that missing or damaged packets be resent.

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