Panasonic of North America 9TGCF-H12 Handheld PC with WWAN, WLAN, Bluetooth and RFID User Manual CF H1 Vista ENxx indb
Panasonic Corporation of North America Handheld PC with WWAN, WLAN, Bluetooth and RFID CF H1 Vista ENxx indb
Users Manual

Contents
Getting Started
Introduction ................................................................. 2
Read Me First ............................................................. 3
Description of Parts .................................................... 9
Preparation ............................................................... 11
First-time Operation ..................................................12
OPERATING INSTRUCTIONS
Personal Computer
Model No. CF-H1 series
Useful Information
On-screen Manual ....................................................16
Handling and Maintenance .......................................17
Reinstalling Software ................................................18
Troubleshooting
Troubleshooting (Basic) ............................................20
Appendix
LIMITED USE LICENSE AGREEMENT ...................24
Specications ...........................................................26
LIMITED WARRANTY ..............................................28
Please read these instructions carefully before using this product and save this manual for future use.
For further information about the 
computer, you can refer to the  
on-screen manual.
To access the on-screen manual 
è page 16 “On-screen Manual”
Getting StartedUseful InformationTroubleshootingAppendix
CF-H1_Vista_ENxx.indb   1 12/19/2008   6:01:02 PM

2
Getting Started
Introduction
Thank you for purchasing this Panasonic computer. For optimum performance and safety, please read these 
instructions carefully.
In these instructions, the names are referred as follows.
l  “Windows Vista® Business Service Pack 1” as “Windows” or “Windows Vista”
l  “Microsoft® Windows® XP Tablet PC Edition 2005 Service Pack 3 as “Windows” or “Windows XP” 
n  Terms and illustrations in these instructions
è : 
Page in these Operating Instructions or in the Reference Manual.
 :  Reference to the on-screen manuals.
CAUTION  :  Conditions that may result in minor or moderate injury.
NOTE  :  Useful and helpful information.
Click :  Touch the screen with the digitizer pen.
Right-click
 :  Touch and hold with the digitizer pen, or touch and select the right button of “touch pointer”.
 (Start) - [All Programs] :
  Click   (Start), and then click [All Programs].
[start] - [All Programs] :
  Click [start], and then click [All Programs].
  You may need to double-click in some cases.
<Only when connected to Cradle and keyboard>
 :  Press [ ] (Enter) key.
Ctrl
 + 
F7
:  Press and hold 
Ctrl
 key, and then press 
F7
 key.
l Someillustrationsaresimpliedtohelpyourunderstandingandmaylookdifferentfromtheactualunit.
l  If you do not log on as an administrator, you cannot use some functions or cannot display some screens.
l  Refer for the latest information about optional products to the catalogs, etc.
n  Disclaimer
Computerspecicationsandmanualsaresubjecttochangewithoutnotice.PanasonicCorporationassumesno
liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and 
the manuals.
n  Trademarks
Microsoft®, Windows®, Windows Vista®, and the Windows logo are registered trademarks of Microsoft Corporation of 
the United States and/or other countries.
Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems 
Incorporated in the United States and/or other countries.
Computrace® is a registered trademark of Absolute® Software Corp.
Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective 
own companies.
CF-H1_Vista_ENxx.indb   2 12/19/2008   6:01:03 PM

3
Getting Started
Federal Communications Commission Radio 
Frequency Interference Statement
Note: This equipment has been tested and found to comply with 
the limits for a Class B digital device, pursuant to Part 15 of the 
FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate 
radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to 
radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try 
to correct the interference by one or more of the following 
measures:
l  Reorient or relocate the receiving antenna.
l 
Increase the separation between the equipment and 
receiver.
l  Connect the equipment into an outlet on a circuit 
different from that to which the receiver is connected.
l  Consult the Panasonic Service Center or an 
experienced radio/TV technician for help.
Warning
To assure continued compliance, use only shielded 
interface cables when connecting to a computer or 
peripheral.Also,anychangesormodicationsnot
expressly approved by the party responsible for 
compliance could void the user’s authority to operate this 
equipment.
FCC RF Exposure Warning:
l 
This computer complies with FCC radiation exposure 
limits set forth for an uncontrolled environment.
l 
This computer may not be co-located or operated with 
any other antenna or transmitter.
l  This PC with WLAN and/or Bluetooth transmitters 
installed, has been approved for portable operation 
and does not require any minimum spacing be 
provided between antennas and all person’s body.
This product is restricted to indoor use due to its 
operation in the 5.15 to 5.25 GHz frequency range. FCC 
requires this product to be used indoors for the frequency 
range 5.15 to 5.25 GHz to reduce the potential for 
harmful interference to co-channel Mobile Satellite 
systems. High power radars are allocated as primary 
users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz 
bands. These radar stations can cause interference with 
and/or damage this product.
<Only for model with wireless WAN>
l 
This PC with WWAN transmitter 
installed, has been 
approved for portable operation and does not require 
any minimum spacing be provided between antennas 
and all person’s body.
25-M-W-1
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, 
including interference that may cause undesired 
operation.
Responsible Party:  Panasonic Corporation of North America
  One Panasonic Way
  Secaucus, NJ 07094
  Tel No:1-800-LAPTOP5 (1-800-527-8675)
6-M-1
NOTICE for the products using LCD
Thisproducthasauorescentlampthatcontainsmercury.
Disposal may be regulated in your community due to 
environmental considerations.
For disposal or recycling information, please contact your local 
authorities, or the Electronic Industries Alliance:  
<http://www.eiae.org/>
24-M-2
Read Me First 
Models for U.S.A.
Models for Canada
Canadian ICES-003
This Class B digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe B est conforme à la norme 
NMB-003 du Canada.
7-M-2
Industry Canada
This product complies with RSS310 Industry Canada.
Operation is subject to the following two conditions;
(1) this device may not cause interference, and
(2) this device must accept any interference, including 
interference that may cause undesired operation of the 
device.
30-Ca-1-1
This product (local network devices) for the band 5150-5250 
MHz is only indoor usage to reduce potential for harmful 
interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users (meaning 
they have priority) of 5250-5350 MHz and 5650-5850 MHz and 
these radars could cause interference and/or damage to LELAN 
devices.
30-Ca-2-1
CF-H1_Vista_ENxx.indb   3 12/19/2008   6:01:03 PM

4
Getting Started
Read Me First 
Information to the User
This product and your Health
This product, like other radio devices, emits radio 
frequency electromagnetic energy. The level of energy 
emitted by this product however is far much less than the 
electromagnetic energy emitted by wireless devices like 
for example mobile phones.
Because this product operates within the guidelines 
found in radio frequency safety standards and 
recommendations, we believe this product is safe for use 
by consumers. These standards and recommendations 
reecttheconsensusofthescienticcommunityand
result from deliberations of panels and committees of 
scientists who continually review and interpret the 
extensive research literature.
In some situations or environments, the use of this 
product may be restricted by the proprietor of the building 
or responsible representatives of the organization. These 
situations may for example include:
l  Using this product on board of airplanes, or
l  In any other environment where the risk of 
interference to other devices or services is perceived 
oridentiedasharmful.
If you are uncertain of the policy that applies on the use 
ofwirelessdevicesinaspecicorganizationor
environment (e.g. airports), you are encouraged to ask 
for authorization to use this product prior to turning on the 
product.
Regulatory Information
We are not responsible for any radio or television 
interferencecausedbyunauthorizedmodicationofthis
product. The correction of interference caused by such 
unauthorizedmodicationwillbetheresponsibilityofthe
user. We and its authorized resellers or distributors are 
not liable for damage or violation of government 
regulations that may arise from failing to comply with 
these guidelines.
26-M-1
Ce produit et votre santé
Ce produit, comme tout autre appareil radio, émet de 
l’énergie radioélectrique. Toutefois, la quantité d’énergie 
émise par ce produit est beaucoup moins importante que 
l’énergie radioélectrique émise par des appareils sans 
ltelsquelestéléphonesportables.L’utilisationdece
produit ne comporte aucun risque pour le consommateur 
du fait que cet appareil opère dans les limites des 
directives concernant les normes et les recommandations 
de sécurité sur les fréquences radio. Ces normes et 
recommandationsreètentleconsensusdela
communautéscientiqueetrésultentdedélibérationsde
jurysetcomitésdescientiquesquiexaminentet
interprètent continuellement les nouveautés de la vaste 
littérature sur les recherches effectuées. Dans certaines 
situations ou environnements, l’utilisation de ce produit 
peut être restreinte par le propriétaire du bâtiment ou par 
les représentants responsables de l’organisation. Ces 
situations peuvent être les suivantes par exemple :
l  A bord d’un avion, ou
l  Dans tout autre environnement où les risques 
d’interférence sur d’autres appareils ou services sont 
perçusouidentiablescommedangereux.
Si vous n’êtes pas sûr de la réglementation applicable à 
l’utilisationd’appareilssansldansuneorganisationou
unenvironnementspécique,(parexempledansun
aéroport) nous vous invitons à demander l’autorisation 
d’utiliser ce produit avant sa mise en marche.
Informations concernant la réglementation
Nous déclinons toute responsabilité pour toute 
interférence radio ou télévision causée par des 
modicationsnonautoriséesapportéesàceproduit.La
correction d’interférences causées par de telles 
modicationsnonautoriséesseralaseuleresponsabilité
desonutilisateur.Nousmêmes,lesrevendeursofcielset
les distributeurs ne sommes pas responsable de tout 
dégât ou de toute violation des règlements de l’État 
pouvant découler du non-respect de ces directives.
26-F-1
CF-H1_Vista_ENxx.indb   4 12/19/2008   6:01:03 PM

5
Getting Started
When in a hospital or other health care facility, observe the restrictions on the use of mobiles. Switch 
Personal Computer or Handheld Computer incorporating wireless WAN modem off, if instructed to do so by 
the guidelines posted in sensitive areas. Medical equipment may be sensitive to RF energy.
The operation of cardiac pacemakers, other implanted medical equipment and hearing aids can be affected 
by interference from Personal Computer or Handheld Computer incorporating wireless WAN modem placed 
close to the device. If in doubt about potential danger, contact the physician or the manufacturer of the 
device to verify that the equipment is properly shielded. Pacemaker patients are advised to keep their 
Personal Computer or Handheld Computer incorporating wireless WAN modem away from the pacemaker, 
while it is on.
Switch off Personal Computer or Handheld Computer incorporating wireless WAN modem before boarding 
an aircraft. Make sure it cannot be switched on inadvertently. The operation of wireless appliances in an 
aircraft is forbidden to prevent interference with communications systems. Failure to observe these 
instructions may lead to the suspension or denial of cellular services to the offender, legal action, or both.
Do not operate Personal Computer or Handheld Computer incorporating wireless WAN modem in the 
presenceofammablegasesorfumes.Switchoffthecellularterminalwhenyouarenearpetrolstations,
fuel depots, chemical plants or where blasting operations are in progress. Operation of any electrical 
equipment in potentially explosive atmospheres can constitute a safety hazard.
Your Personal Computer or Handheld Computer incorporating wireless WAN modem receives and transmits 
radio frequency energy while switched on. Remember that interference can occur if it is used close to TV 
sets, radios, computers or inadequately shielded equipment. Follow any special regulations and always 
switch off Personal Computer or Handheld Computer incorporating wireless WAN modem wherever 
forbidden, or when you suspect that it may cause interference or danger.
Roadsafetycomesrst!DonotuseaPersonalComputerorHandheldComputerincorporatingwireless
WAN modem while driving a vehicle. Do not place the computer with wireless WAN modem in an area where 
it could cause personal injury to the driver or passengers. It is recommended to stow the unit in the boot or 
secure stowage area while driving.
Do not place the computer with wireless WAN modem in an area over an air bag or in the vicinity where an 
air bag may deploy.
AirbagsinatewithgreatforceandifthecomputerwithwirelessWANmodemisplacedintheairbag
deployment area may be propelled with great force and cause serious injury to occupants of the vehicle.
IMPORTANT!
Personal Computer or Handheld Computer incorporating wireless WAN modem operate using radio signals 
and cellular networks cannot be guaranteed to connect in all conditions. Therefore, you should never rely 
solely upon any wireless device for essential communications, for example emergency calls.
Remember, in order to make or receive calls, Personal Computer or Handheld Computer incorporating 
wireless WAN modem must be switched on and in a service area with adequate cellular signal strength.
Some networks do not allow for emergency calls if certain network services or phone features are in use 
(e.g.lockfunctions,xeddialingetc.).Youmayneedtodeactivatethosefeaturesbeforeyoucanmakean
emergency call.
Some networks require that a valid SIM card be properly inserted in Personal Computer or Handheld 
Computer incorporating wireless WAN modem.
27-1-2
*1  In locations where the use of wireless devices is prohibited, please turn your computer off. Please note 
that in some cases, wireless devices may be operating even in Sleep/Standby modes.
Safety Precautions
<Only for model with wireless WAN>
The following safety precautions must be observed during all phases of the operation, usage, service or repair of any 
Personal Computer or Handheld Computer incorporating wireless WAN modem. Manufacturers of the cellular terminal 
are advised to convey the following safety information to users and operating personnel and to incorporate these 
guidelines into all manuals supplied with the product. Failure to comply with these precautions violates safety 
standards of design, manufacture and intended use of the product. Panasonic assumes no liability for customer failure 
to comply with these precautions*1. 
CF-H1_Vista_ENxx.indb   5 12/19/2008   6:01:04 PM

6
Getting Started
Lithium Battery / Pile au lithium
Information on Disposal in other Countries outside the European Union
These symbols are only valid in the European Union.
If you wish to discard this product, please contact your local authorities or dealer and ask 
for the correct method of disposal.
53-M-1
Read Me First
Lithium Battery!
This computer contains a lithium battery to enable the 
date, time, and other data to be stored. The battery 
should only be exchanged by authorized service 
personnel.
Warning!
A risk of explosion from incorrect installation or 
misapplication may possibly occur.
15-E-1
Pile au lithium!
Le micro-ordinateur renferme une pile au lithium qui 
permet de sauvegarder certaines données, notamment la 
date et l’heure. La pile ne doit être remplacée que par un 
technicienqualié.
Danger!Risqued’explosionencasdenonrespectde
cettemiseengarde!
15-F-1
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC 
CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE 
RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE 
FOREGOING USES.
  *2  AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems 
whenusedduringcriticalphasesofight(e.g.,duringtake-offandlanding)and/ormountedontotheaircraft.Class1EFB
Systemsand2EFBSystemsaredenedbyFAA:AC(AdvisoryCircular)120-76AorJAA:JAATGL(TemporaryGuidance
Leaets)No.36.
Panasoniccannotguaranteeanyspecications,technologies,reliability,safety(e.g.Flammability/Smoke/Toxicity/Radio
FrequencyEmission,etc)requirementsrelatedtoaviationstandardsthatexceedthespecicationsofourCOTS
(Commercial-Off-The-Shelf) products.
39-E-1
This computer is not intended to be used as following 
equipment. 
  Medical equipment
  Life-support systems
 Airtrafccontrolsystems
  Other equipment, devices or systems that are involved  
with ensuring human life or safety.
Panasonic cannot be held responsible in any way for any 
damages or loss resulting from the use of this unit in these 
types of equipment, devices or systems, etc.
The CF-H1 was developed based on thorough research into 
the real-world portable computing environments. Exhaustive 
pursuit of usability and reliability under harsh conditions led 
to innovations such has the magnesium alloy exterior, 
vibrationdampedharddiscdrive,exibleinternal
connections. The CF-H1’s outstanding engineering has been 
tested using the strict MIL-STD- 810F (for vibration and 
shock) and IP (for dust and water) based procedures.
As with any portable computer device precautions should be 
taken to avoid any damage. The following usage and 
handling procedures are recommended. 
Before putting the computer away, be sure to wipe off any 
moisture.
If a Malfunction Occurs, Immediately Unplug the AC 
Plug and the Battery Pack
  This product is damaged
  Foreign object inside this product
  Smoke emitted
  Unusual smell emitted
  Unusually hot
Continuing to use this product while any of the above 
conditionsarepresentmayresultinreorelectricshock.
  If a malfunction occurs, immediately turn the power off and 
unplug the AC plug, and then remove the battery pack. 
Then,contactyourtechnicalsupportofce.
Do Not Touch This Product and Cable When It Starts 
Thundering
Electric shock may result.
Do Not Connect the AC Adaptor to a Power Source 
Other Than a Standard Household AC Outlet
Otherwise,areduetooverheatingmayresult.Connecting
to a DC/AC converter (inverter) may damage the AC 
adaptor. On an airplane, only connect the AC adaptor/
chargertoanACoutletspecicallyapprovedforsuchuse.
Precautions
CF-H1_Vista_ENxx.indb   6 12/19/2008   6:01:05 PM

7
Getting Started
Do Not Do Anything That May Damage the AC Cord, the 
AC Plug, or the AC Adaptor
Do not damage or modify the cord, place it near hot tools, 
bend, twist, or pull it forcefully, place heavy objects on it, or 
bundle it tightly.
Continuingtouseadamagedcordmayresultinre,short
circuit, or electric shock.
Do Not Pull or Insert the AC Plug If Your Hands Are Wet
Electric shock may result.
Clean Dust and Other Debris of the AC Plug Regularly
If dust or other debris accumulates on the plug, humidity, 
etc. may cause a defect in the insulation, which may result in 
are.
  Pull the plug, and wipe it with a dry cloth. 
Pull the plug if the computer is not being used for a long 
period of time.
Insert the AC Plug Completely
Iftheplugisnotinsertedcompletely,reduetooverheating
or electric shock may result.
  Do not use a damaged plug or loose AC outlet.
Close the Connector Cover Tightly When Using This 
Product Where Is a Lot of Water, Moisture, Steam, Dust, 
Oily Vapors, etc.
Theentryofforeignmattermaycauseareorelectric
shocks.
  If foreign matter has found its way inside, immediately turn 
the power off and unplug the AC cord, and then remove 
the battery pack. Then contact your technical support 
ofce.
Do Not Disassemble This Product
There are high-voltage areas inside which may give you an 
electric shock if you should touch them. Do not touch the 
pins and circuit boards inside, and do not allow foreign 
matter to enter inside.
Also,remodelingordisassemblymaycauseare.
Do Not Place This Product on Unstable Surface
If balance is lost, this product may fall over or drop, resulting 
in an injury.
Avoid Stacking
If balance is lost, this product may fall over or drop, resulting 
in an injury.
Do Not Leave This Product in High Temperature 
Environment for a Long Period of Time
Leaving this product where it will be exposed to extremely 
hightemperaturessuchasnearreorindirectsunlightmay
deform the cabinet and/or cause trouble in the internal parts. 
Continued use in such a resulting condition may lead to 
short-circuiting or insulation defects, etc. which may in turn 
leadtoareorelectricshocks.
Hold the Plug When Unplugging the AC Plug
Pullingonthecordmaydamagethecord,resultinginare
or electric shock.
Do Not Move This Product While the AC Plug Is 
Connected
TheACcordmaybedamaged,resultinginreorelectric
shock.
  If the AC cord is damaged, unplug the AC plug 
immediately.
Use Only the Specied AC Adaptor With This Product
Using an AC adaptor other than the one supplied (attached 
to your product or supplied by Panasonic) may result in a 
re.
Do Not Subject the AC Adaptor to Any Strong Impact
Using the AC adaptor after a strong impact such as being 
droppedmayresultinelectricshock,shortcircuit,orre.
Take a Break of 10-15 Minutes Every Hour
Using this product for long periods of time may have 
detrimental health effects on the eyes or hands.
Do Not Use with Exposing the Skin to This Product for a 
Long Period of Time
Using this product with exposing the skin to the heat source 
of this product or AC adaptor for a long period of time can 
cause a low-temperature burn.
l Do not place the computer near a television or radio 
receiver.
l Keep the computer away from magnets. Data stored on 
the hard disk may be lost.
l This computer is not intended for the display of images for 
use in medical diagnosis.
l This computer is not intended for a use with connection of 
medical equipment for the purpose of medical diagnosis.
l Panasonic shall not be liable for loss of data or other 
incidental or consequential damages resulting from the 
use of this product.
CF-H1_Vista_ENxx.indb   7 12/19/2008   6:01:05 PM

8
Getting Started
Precautions (Battery Pack)
Do Not Use with Any Other Product
The battery pack is rechargeable and was intended for the 
speciedproduct.Ifitisusedwithaproductotherthanthe
one for which it was designed, electrolyte leakage, 
generation of heat, ignition or rupture may result.
Do Not Charge the Battery Using Methods Other Than 
Those Specied
Ifthebatteryisnotchargedusingoneofthespecied
methods, electrolyte leakage, generation of heat, ignition or 
rupture may result.
Do Not Throw the Battery Pack into a Fire or Expose It 
to Excessive Heat
Generation of heat, ignition or rupture may result.
Avoid Extreme Heat (Near the Fire, in Direct Sunlight, for 
Example)
Electrolyte leakage, generation of heat, ignition or rupture 
may result.
Do Not Insert Sharp Objects into the Battery Pack, 
Expose It to Bumps or Shocks, Disassemble, or Modify 
It
Electrolyte leakage, generation of heat, ignition or rupture 
may result.
  If this product is subjected to a strong impact, stop using it 
immediately.
Do Not Short the Positive (+) and Negative (-) Contacts
Generation of heat, ignition or rupture may result.
  Do not place the battery pack together with articles such 
as necklaces or hairpins when carrying or storing.
Do Not Use This Product with a Battery Pack Other Than 
the One Specied
Useonlythespeciedbatterypack(CF-VZSU53W)with
your product. Use of battery packs other than those 
manufactured and supplied by Panasonic may present a 
safety hazard (generation of heat, ignition or rupture).
When the Battery Pack Has Become Degraded, Replace 
It with a New One
Continued use of a degraded battery pack may generate 
highlevelsofheat,causearetostartandcausethepack
to burst or explode.
l  Do not touch the terminals on the battery pack. The 
battery pack may no longer function properly if the 
contacts are dirty or damaged.
l  Do not expose the battery pack to water, or allow it to 
become wet.
l  If the battery pack will not be used for a long period of 
time (a month or more), charge or discharge (use) the 
battery pack until the remaining battery level becomes 
30% to 40% and store it in a cool, dry place.
l  This computer prevents overcharging of the battery by 
recharging only when the remaining power is less than 
approx. 95% of capacity.
l  The battery pack is not charged when the computer is 
rstpurchased.Besuretochargeitbeforeusingitfor
thersttime.WhentheACadaptorisconnectedtothe
computer, charging begins automatically.
l Shouldthebatteryleakandtheuidgetintoyoureyes,
donotrubyoureyes.Immediatelyushyoureyeswith
clear water and see a doctor for medical treatment as 
soon as possible.
NOTE
l  The battery pack may become warm during 
recharging or normal use. This is completely normal.
l  Recharging will not commence if internal temperature 
of the battery pack is outside of the allowable 
temperature range (0 °C to 50 °C {32 °F to 131 °F}).  
(è   Reference Manual “Battery Power”) Once the 
allowablerangerequirementissatised,charging
begins automatically. Note that the recharging time 
varies based on the usage conditions. (Recharging 
takes longer than usual when the temperature is 
10 °C {50 °F} or below.)
l  In high-temperature environments, the battery takes 
longer to fully recharge and the operating time is 
shorter. Only use the computer within the allowable 
temperature range.
l  This computer has a high temperature mode function 
that prevents the degradation of the battery in high 
temperature environments. (è   Reference Manual 
“Battery Power”) A level corresponding to a 100% 
charge for high temperature mode is approximately 
equivalent to an 80% charge level for normal 
temperature mode.
l  The battery pack is a consumable item. If the amount 
of time the computer can be run by using a particular 
battery pack becomes dramatically shorter and 
repeated recharging does not restore its performance, 
the battery pack should be replaced with a new one.
l  When transporting a spare battery inside a package, 
briefcase, etc., it is recommended that it be placed in 
a plastic bag so that its contacts are protected.
l  Always power off the computer when it is not in use. 
Leaving the computer on when the AC adaptor is not 
connected will exhaust the remaining battery capacity.
Read Me First 
A lithium ion battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY for information on how to recycle this battery.
L’appareil que vous vous êtes procuré est alimenté par une batterie au lithium-ion.
Pour des renseignements sur le recyclage de la batterie, veuillez composer le
1-800-8-BATTERY.
48-M-1
CF-H1_Vista_ENxx.indb   8 12/19/2008   6:01:05 PM

9
Getting Started
B
C
D
A
L
K
J
F
E
F
I
H
M
G
A: RFID Reader Button
è   Reference Manual “RFID Reader”
B: Barcode Reader Button
<Model with Barcode Reader>
C: Pen Holder 
D: LCD
è   Reference Manual “Touch Screen Operation”
E: Fingerprint Reader
è  Reference Manual “Fingerprint Reader”
F:  LED Indicator
   : Power status
 Off: Power off/Hibernation
 Green: Power on
 Blinking green
: Sleep
: Standby
1
 : Battery 1 status
è   Reference Manual “Battery Power”
   : Battery 2 status
è  Reference Manual “Battery Power”
 : Hard disk drive status
RFID:  
  RFID Reader status
è   Reference Manual “RFID Reader”
G: DC-IN Jack
H: Power Switch
I:  Battery 2 Case
J:  Camera Button
è   Reference Manual “Camera”
K: RFID Reader Button
è   Reference Manual “RFID Reader”
L:   Application Buttons 1-3 <Model without Barcode 
Reader> / Application Buttons 1-2, Barcode 
Reader Button <Model with Barcode reader>
è   Reference Manual “Hardware Buttons”, 
Supplementary Instructions for Barcode Reader
M: Security Button
è   Reference Manual “Hardware Buttons”
Description of Parts
CF-H1_Vista_ENxx.indb   9 12/19/2008   6:01:06 PM

10
Getting Started
A
B
C
D
E
F
A: RFID Reader 
(è  Reference Manual “RFID Reader”)
B: Expansion Bus Connector
C: Barcode Reader 
<Model with Barcode Reader>
D: Strap
E: Camera 
(è  Reference Manual “Camera”)
F:  Battery 1 Case
NOTE
l  This computer contains a magnet and magnetic 
products at the battery cover.  
Avoid leaving metallic object or magnetic media in 
contact with these areas.
<Only for model with wireless WAN>
l  IMEI (International Mobile Equipment Identity) is 
listed on the label in the Battery 1 case. MEID 
number is listed on the label in the Battery 2 case.
Inside
H
I
I
G
G
G: Wireless WAN antenna
<Only for model with wireless WAN>
H: Bluetooth antenna
è   Reference Manual “Bluetooth”
I:  Wireless LAN antenna
è   Reference Manual “Wireless LAN”
Rear
Description of Parts
CF-H1_Vista_ENxx.indb   10 12/19/2008   6:01:07 PM

11
Getting Started
Preparation
n  Conrmation
A Check and identify the supplied accessories. 
Ifyoudonotndthedescribedaccessories,contactPanasonicTechnicalSupport.
• AC Adaptor . . . . . 1
   Model No: CF-AA1633A
• AC Cord . . . . . . . 1 • Battery Packs  . . 2
ModelNo:CF-VZSU53W
• Digitizer Pen  . . . . . . . . . . . . . 1 • Tether . . . . . . . . . 1
• Soft Cloth ................................................1
• Operating Instructions (This book) . . . . . . . . . . . . . . . . . . . . . . . . . . .1
• Product Recovery DVD-ROM Windows Vista® Business SP1 . . . . . .1
B Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s packaging  
(è page 24).
n  Inserting the Battery Packs
Insert the battery pack to 2 battery cases.
1
A Slide the battery cover and open it.
BInsertthebatterypackuntilitsecurelytsthe
connector.
C Close the battery cover.
D Slide the battery cover until it clicks.
CAUTION
l  The computer does not operate without the battery 
cover locked.
l  Make sure the latch is securely locked. Otherwise the 
battery pack may fall when you carry the computer.
l  Do not touch the terminals of the battery pack and the 
computer. Doing so can make the terminals dirty or 
damaged, and may cause malfunction of the battery 
pack and the computer.
2
3
4
CF-H1_Vista_ENxx.indb   11 12/19/2008   6:01:08 PM

12
Getting Started
NOTE
l  To conserve power, the following power saving methods are set at the time of purchase (when computer is plugged 
in).
 The screen automatically turns off after 15 minutes of inactivity.
 The computer automatically enters sleep*1 after 20 minutes of inactivity.
 *1  Refer to   Reference Manual “Sleep and Hibernation Functions” about resuming from sleep.
 The computer automatically enters standby*2 after 20 minutes of inactivity.
 *2  Refer to   Reference Manual “Standby and Hibernation Functions” about resuming from standby.
l  Note that the computer consumes electricity even when the computer power is off. If the battery pack is fully 
charged, the battery will fully discharge in the following period of time:
 When power is off: Approx. 2 weeks
 In sleep ( ) / standby ( ) : Approx. 2 days
 In hibernation: Approx. 3 days
l  When the DC plug is not connected to the computer, disconnect the AC cord from your AC wall outlet. Power is 
consumed simply by having the AC adaptor plugged into an electrical outlet. 
Power consumption in each mode is as follows. (When AC adaptor is connected)
 When the screen is off: Approx. 9.5 W
 In sleep ( ) / standby ( ) : Approx. 1.1 W
 The battery pack is fully charged (or not being charged) and the computer is off: Approx. 0.9 W
About the battery for this computer
This computer uses 2 battery packs.
The battery is charged (è page 13) and power is consumed only on either battery pack. These operations switch to 
the other battery pack automatically.
l  When the computer is connected to the Cradle (optional: CF-VEBH11U), the battery pack is charged when the AC 
adaptor is connected to the Cradle.
l  With the battery charger (optional: CF-VCBU11U) or the Cradle (optional: CF-VEBH11U), you can remove the 
empty battery pack from the computer and charge it while using the computer.
l  You can insert or remove the battery pack while the computer is ON. Be sure not to remove the battery pack being 
used by mistake. (è Reference Manual “Battery Power” )
l  Charge the battery earlier when the battery indicator lights in red.
n  Using the digitizer pen
You can use Windows by touching screen in the same 
way as the mouse. Touch the screen surface with the 
digitizer pen (included).
To right-click
Touch and hold with the digitizer pen, or touch and select 
the right button of “touch pointer”.
right button
Attaching the digitizer pen to the computer
First-time Operation
A
longer loop
B C
shorter 
loop
CF-H1_Vista_ENxx.indb   12 12/19/2008   6:01:09 PM

13
Getting Started
1   Set your computer to the Cradle.
l  Set the computer to the cradle, and connect the external keyboard and mouse to the 
cradle.
lConnect the AC adaptor to the Cradle and a power outlet.
  The battery charging starts automatically. 
CAUTION
l  Do not remove the computer from the Cradle until the “Setting up the computer” 
procedure is completed.
l Whenusingthecomputerforthersttime,donotconnectanyperipheraldeviceexcept
the battery pack, Cradle, keyboard, mouse and AC adaptor.
l  Handling the AC adaptor
 
Problems such as sudden voltage drops may arise during periods of thunder and lightning. 
Since this could adversely affect your computer, an uninterruptible power source (UPS) is 
highly recommended unless running from the battery pack alone.
2  Turn on the computer.
A Press the power switch (A). 
The power indicator   lights.
CAUTION
l  Do not press the power switch repeatedly.
l  The computer will forcibly be turned off if you press and hold the power switch for 4 
seconds or longer.
l  Once you turn off the computer, wait for 10 seconds or more before you turn on the 
computer again.
l 
Do not perform the following operation until the hard disk drive indicator   turns off.
 Connecting or disconnecting the AC adaptor
 Pressing the power switch
 Touching the screen, external keyboard or external mouse
l  When the CPU temperature is high, the computer may not start up to prevent overheating 
of the CPU. Wait until the computer cools down, and then turn the power on again. If the 
computer does not power on even after cooling down, contact Panasonic Technical 
Support.
l  Any changes from the default setting of the Setup Utility must not be made until the 
“Setting up the computer” procedure is completed.
3  Setup Windows.
A Follow the on-screen instructions.
l After turning on the computer, “Please wait while windows sets up your computer ...” 
appears, and then a small circle circulates on the screen. This will take a few minutes.
l SetupofWindowswilltakeapproximately20minutes.Gotothenextstep,conrming
each message on the display.
l Touch screen operation cannot be used until the “Setup windows” procedure is 
completed. Use the external keyboard and mouse.
CAUTION
l  You cannot choose the following words for user name and password: CON, PRN, AUX, 
CLOCK$, NUL, COM1 to COM9, LPT1 to LPT9.
l  You can change the user name, password, image and security setting after setup of 
Windows.
l  Remember your password. If you forget the password, you cannot use the Windows. 
n  Setting up the computer
A
CF-H1_Vista_ENxx.indb   13 12/19/2008   6:01:10 PM

14
Getting Started
Creating a password reset disk beforehand is recommended.
l 
Thewallpaperfortherstlogonuserhasalreadybeenseton“4 Setup Windows.” . 
When using this computer under the sun, the screen becomes easily viewable by 
changing the wallpaper to the white wallpaper.
A Right-click on the desktop, and click [Personalize] - [Desktop Background].
B Select [Solid Colors] at [Location].
C Select the white wallpaper and click [OK]. 
l  When you set date/time/time zone and click [Next], the screen may not go to the next 
step for a few minutes. Do not touch the screen, the keyboard, the mouse and wait until 
the screen changes.
l  If “An unexpected error has occurred…” (or a similar message) is displayed, click [OK]. 
This is not a malfunction.
l  Wait until the hard disk drive indicator   has turned off.
4   Perform the touchscreen calibration.
l Tocalibratethetouchscreen,donotusethedigitizerpen(included).Useyourngeror
other objects.
l  Before performing the calibration, close Tablet PC Input Panel.
A Click   (Start) - [Control Panel] - [Mobile PC] - [Tablet PC Settings].
B Click [Calibrate].
C Touch each of the 4 “+” target marks one by one, and then click [OK].
A Click [start] - [All Programs] - [InPlay] - [Calibration].
B Touch each of the 9 “+” target marks one by one, and the click [OK].
NOTE
l  You can also calibrate the digitizer, if you need. (è   Reference Manual “Touch Screen 
Operation”)
5  Create a new account.
A Click [start] - [Control Panel] - [User Accounts] - [Create a new account].
CAUTION
l  Remember your password. If you forget the password, you cannot use the Windows.  
Creating a password reset disk beforehand is recommended.
First-time Operation
NOTE
l  PC Information Viewer
This computer periodically records the management information of the hard disk, etc. The maximum data volume for each 
record is 1024 bytes. This information is only used for estimating the cause when the hard disk goes down by any 
possibility. They are never sent to outside via network nor used for any other purpose except for the purpose described 
the above.
  To disable the function, add the check mark for [Disable the automatic save function for management information history] 
in [Hard Disk Status] of PC Information Viewer, and click [OK].  
(
è   
Reference Manual “Checking the Computer’s Usage Status”)
n  Precaution against Starting Up/Shutting Down
l  Do not do the following
 Connecting or disconnecting the AC adaptor
 Pressing the power switch
 Touching the screen or external mouse
CF-H1_Vista_ENxx.indb   14 12/19/2008   6:01:10 PM

15
Getting Started
n  Precaution against Logging on to Windows
l  Do not log on to Windows by the Guest account.
n  To change the partition structure
You can shrink a part of an existing partition to create unallocated drive space, from which you can create a new 
partition. This computer has a single partition in the default setting.
A  Click   (Start) and right-click [Computer], then click [Manage].
l  A standard user needs to enter an administrator password.
B  Click [Disk Management].
C  Right-click the partition for Windows (“c” drive in the default setting), and click [Shrink Volume].
l Thepartitionsizedependsonthecomputerspecications.
D  Input the size in [Enter the amount of space to shrink in MB] and click [Shrink].
l  You cannot input a larger number than the displayed size.
E  Right-click [Unallocated] (the shrunk space in the step D) and click [New Simple Volume].
F  Follow the on-screen instructions to make the settings, and click [Finish].
Wait until formatting is completed.
NOTE
l  You can create an additional partition using remaining unallocated space or newly creating unallocated space.
l  To delete a partition, right-click the partition and click [Delete Volume] in the step C.
n  Hard Disk Backup/Restore
l  Use the commercial software to backup the entire data on the hard disk drive.
CF-H1_Vista_ENxx.indb   15 12/19/2008   6:01:10 PM

16
Useful Information
On-screen Manual
You can access the Reference Manual and the Important Tips on the computer screen.
WhenyouaccesstheReferenceManualandtheImportantTipsforthersttime,theLicenseAgreementoftheAdobeReader
may be displayed. Read it carefully and select [Accept] to proceed.
n  Reference Manual 
The Reference Manual contains the practical information to help you fully enjoy the computer’s performance.
To access the Reference Manual:
A Double-click   on the desktop.
l  Alternatively click   (Start) - [All Programs] - [Panasonic] - [On-Line Manuals] - [Reference Manual] or 
press [A2] button to start Panasonic Dashboard, then click [Reference Manual].
A Click [start] - [Reference Manual].
l  Alternatively press [A2] button to start Panasonic Dashboard, then click [Reference Manual].
n  Important Tips 
The Important Tips will provide you with the battery information so that you can use the battery pack in the optimum 
condition to obtain longer operation time.
To access the Important Tips:
A Double-click   on the desktop.
l  Alternatively click   (Start) - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips].
A Double-click   on the desktop.
l  Alternatively click [start] - [All Programs] - [Panasonic] - [Battery] -  
[Important Tips] or click [start] - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips].
NOTE
l  When Adobe Reader update notice is displayed, we recommend you follow the on-screen procedure and update. 
See http://www.adobe.com/ for the latest version of Adobe Reader.
CF-H1_Vista_ENxx.indb   16 12/19/2008   6:01:11 PM

17
Useful Information
Handling and Maintenance
Operation environment
l  Temperature: Operation : 5 °C to 35 °C {41 °F to 95 °F}
    Storage : -20 °C to 60 °C {- 4 °F to 140 °F}
  Humidity:  Operation : 30% to 80% RH (No condensation)
    Storage : 30% to 90% RH (No condensation)
Even within the above temperature/humidity ranges, using for a long time in an extreme environment will result in 
the product deterioration and will shorten the product life.
l  Do not place the computer in the following areas, otherwise the computer may be damaged.
 Near electronic equipment. Image distortion or noise may occur.
 In extremely high or low temperature.
l  As the computer can become hot during operation, keep it away from items that are sensitive to heat.
Handling cautions
This computer is designed to minimize shock to parts such as the LCD and the hard disk drive, but no warranty is 
provided against any trouble caused by shock. Be extremely careful when handling the computer.
l  When carrying the computer:
 Turn off the computer.
 Do not drop or hit the computer against solid objects.
 Do not grip the display part.
l  When you board an airplane, take the computer with you and never put it in your checked luggage. When using the 
computer on airplane, follow the airline’s instructions.
l  When carrying a spare battery, put it in a plastic bag to protect its terminals.
l  Be careful of computer drop resulting from the hand strap damage.
l  Use only the included digitizer pen to touch the screen. Do not place any object on its surface and do not press 
down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
l  Do not use the digitizer pen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles on the screen 
or digitizer pen can scratch the screen surface or obstruct the operation.
l  Use the digitizer pen only for touching the screen. Using it for any other purpose may damage the digitizer pen and 
result in scratches on the screen.
n  Preventing your computer from unauthorized use via wireless LAN/Bluetooth/Wireless WAN
l  Before using wireless LAN/Bluetooth/Wireless WAN, make the appropriate security settings such as data 
encryption.
n  Computrace® Software
Computrace® software tracks your stolen computer.
l  Computrace® software is not included or installed in this computer.
l  Refer to the following URL for Computrace® software for installation and available service regions. Note that this 
service is only available in certain regions. http://www.absolute.com
NOTE
l  Consult Absolute Software Corp. before disposal.
Maintenance
To clean the computer
Wipe with a soft dry cloth such as gauze. If needed, use alcohol cleaning agent to clean the computer.
CAUTION
l  Do not use ester contained agent, strong alkaline agent, benzene or thinner since it may adversely affect the 
surface causing discoloration, etc. Do not use commercially-available household cleaners and cosmetics, as they 
may contain components harmful to the surface.
l  Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause 
malfunction or damage.
CF-H1_Vista_ENxx.indb   17 12/19/2008   6:01:11 PM

18
Useful Information
Reinstalling Software
Reinstalling software will return the computer to the default condition. When you reinstall the software, the hard disk 
data will be erased.
Back up important data to other media or an external hard disk before reinstallation.
Preparation
l  Prepare the following items:
 The Product Recovery DVD-ROM (included)
 Product Recovery DVD-ROM Windows Vista® Business SP1
 Panasonic USB CD/DVD drive (optional) (refer to recent catalogs and other sources for information about 
the products available)
 Cradle (optional): Model No. CF-VEBH11U
 External keyboard
 Mouse
l  Remove all peripherals (except for the external keyboard, mouse and CD/DVD drive).
l  Connect the AC adaptor to the Cradle and do not remove it until reinstallation is complete.
n  Reinstalling Windows Vista
1  Turn off the computer and set the computer to the Cradle.
2  Connect the CD/DVD drive and an external keyboard to the USB port.
3  Turn on the computer, and press 
F2
 or 
Del
 while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
l  If the password is requested, enter the Supervisor Password.
4  Write down all of the contents of the Setup Utility and press 
F9
.
Attheconrmationmessage,select[Yes]andpress 
Enter
.
5  Press 
F10
.
Attheconrmationmessage,select[Yes]andpress 
Enter
. 
The computer will restart.
6  Press 
F2
 or 
Del
 while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
l  If the password is requested, enter the Supervisor Password.
7 
Set the Product Recovery DVD-ROM into the CD/DVD drive.
8  Select the [Exit] menu, then select your CD/DVD drive in [Boot Override].
9  Press 
Enter
.
The computer will restart.
10  Click [Reinstall Windows] and click [Next].
The License Agreement screen appears.
11  Click [Yes, I agree to the provisions above and wish to continue!] and click [Next].
12  Select the settings and click [Next].
l  [Reinstall Windows to the whole Hard Disk to factory default.] 
You will have a single partition.
l  [Reinstall Windows to the operating system partition.]  
You can keep the partition structure.
13  At the conrmation message, click [YES].
Reinstallation starts automatically. (It will take approximately 50 minutes.)
l  Do not interrupt reinstallation, for example by turning off the computer or pressing 
Ctrl
 + 
Alt
 + 
Del
. 
Otherwise reinstallation may become unavailable as Windows may not start up or the data may be 
corrupted.
14 
Remove the Product Recovery DVD-ROM, and then 
click [OK]
 to turn off the computer, 
then remove the CD/DVD drive.
CF-H1_Vista_ENxx.indb   18 12/19/2008   6:01:11 PM

19
Useful Information
15  Turn on the computer.
l  If the password is requested, enter the Supervisor Password.
16  Perform the steps 3 to 4 for setting up the computer (è pages 13 to 14).
17  Start the Setup Utility and change the settings as necessary.
18  Perform Windows Update. 
CF-H1_Vista_ENxx.indb   19 12/19/2008   6:01:11 PM

20
Troubleshooting
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the 
“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact 
Panasonic Technical Support. You can also check the computer’s status in the PC Information Viewer  
(è  Reference Manual “Checking the Computer’s Usage Status”).
l When operating the computer with the keyboard, you need to set the computer to the Cradle and connect the 
external keyboard and AC adaptor to the Cradle.
n  Starting Up
Cannot start up.
The power indicator or 
battery indicator is not lit.
l  Connect the AC adaptor.
l  Insert a fully charged battery.
l  Remove the battery pack and the AC adaptor, then connect them again. 
l  If a device is connected to the USB port, disconnect the device, or set [Legacy USB 
Support] to [Disabled] in the [Advanced] menu of the Setup Utility. (è  Reference 
Manual “Setup Utility”)
Cannot turn on the 
computer.
The computer does not 
resume from sleep  
( ) /standby 
( ).
(The power indicator blinks 
quickly in green.)
l  Leave it in an environment of 5 °C {41 °F} to 35 °C {95 °F} for about an hour, then turn 
on the power again.
You have forgotten the 
password.
l  Supervisor Password or User Password: Contact Panasonic Technical Support.
l  Administrator password: 
  If you have a password reset disk, you can reset the administrator password. Set the 
disk and enter any wrong password, then follow the on-screen instructions and set a 
new password.
  If you do not have a password reset disk, reinstall (è page 18) and set up Windows, 
and then set a new password.
“Remove disks or other 
media. Press any key to 
restart” or a similar message 
appears.
l  If a device is connected to the USB port, disconnect the device, or set [Legacy USB 
Support] to [Disabled] in the [Advanced] menu of the Setup Utility. (è  Reference 
Manual “Setup Utility”)
l  If the problem persists after having tried the above solutions, it may be a hard disk 
failure. Contact Panasonic Technical Support.
Windows startup and 
operation is slow. l  Press 
F9
 in the Setup Utility (è  Reference Manual “Setup Utility”) to return the 
Setup Utility settings (excluding the passwords) to the default values. Start the Setup 
Utility and make the settings again. (Note that the processing speed depends on the 
application software, so this procedure may not make Windows faster.)
l  If you installed a resident software after purchase, turn off the residence.
l  Disable the pop-up menu and Input Panel Tab.
A  Open the Input Panel, and click [Tools] - [Options] - [Opening].
B  Remove the check mark of [Show the Input Panel tab] and click [OK].
l  Disable Indexing Service in the following menu. 
Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local 
service)].
The date and time are 
incorrect.
l  Make the correct settings. 
Click   (Start) - [Control Panel] - [Clock, Language, and Region] - [Date and Time]. 
Click [start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date 
and Time].
l  If the problem persists, the internal clock battery may need to be replaced. Contact 
Panasonic Technical Support.
l  When the computer is connected to LAN, check the date and time of the server.
l  The 2100 A.D. or later year will not be correctly recognized on this computer.
CF-H1_Vista_ENxx.indb   20 12/19/2008   6:01:12 PM

21
Troubleshooting
n  Starting Up
[Executing Battery 
Recalibration] screen 
appears.
l  The Battery Recalibration was canceled before Windows was shut down last time. To 
start up Windows, turn off the computer by the power switch, and then turn on.
[Enter Password] does not 
appear when resuming from 
sleep ( ) /standby 
( )
 or hibernation.
l  The password you have set in the Setup Utility is not requested at resuming. To use the 
password security at resuming, set the Windows password.
A  Click   (Start) - [Control Panel] - [Add or remove user accounts] and select the 
account, and set the password.
B  Click   (Start) - [Control Panel] - [System and Maintenance] - [Require a password 
when the computer wakes] and add a check mark for [Require a password].
A  Click [start] - [Control Panel] - [User Accounts] and select the account, and set the 
password.
B  Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - 
[Advanced] and add a check mark for [Prompt for password when computer resumes 
from standby].
Cannot resume. l 
An error may occur when the computer automatically enters the sleep ( ) / 
standby ( ) or hibernation mode while the screensaver is active. In this case, 
turn off the screensaver or change the pattern of the screensaver.
l 
If you press and hold the power switch for 4 seconds or longer, the power will be turned off 
forcibly and the computer will not resume. In this case, all unsaved data will be lost.
l 
You disconnected the AC adaptor and the battery pack while the computer was in sleep  
( ) / standby  
( ). If the computer’s power supply is disconnected in sleep ( ) / 
standby ( ), unsaved data will be lost and the computer will not resume.
l  The battery is exhausted. 
Sleep ( ) / standby ( )
 and 
hibernation consume some power.
Other startup problems. l  Press 
F9
 in the Setup Utility (è  Reference Manual “Setup Utility”) to return the 
Setup Utility settings (excluding the passwords) to the default values. Start the Setup 
Utility and make the settings again.
l  Remove all peripheral devices.
l  Check to see if there was a disk error.
A  Remove all peripheral devices including an external display.
B  Click   (Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].
C  Click [Tools] - [Check Now].
  A standard user needs to enter an administrator password.
D  Select the option in [Check disk options] and click [Start].
E  Click [Schedule disk check] and restart the computer.
A  Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Properties].
B  Click [Tools] - [Check Now].
C  Select the option in [Check disk options] and click [Start].
l  Start the computer in Safe Mode and check the error details. When the [Panasonic] boot 
screen disappears*1 at startup, press and hold 
F8
 until the Windows Advanced Options 
Menu is displayed.
*1  When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility, 
[Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you 
enter the password and press 
Enter
, press and hold 
F8
.
CF-H1_Vista_ENxx.indb   21 12/19/2008   6:01:12 PM

22
Troubleshooting
n  Shutting down
Windows does not shut 
down.
l  Remove the computer from the Cradle.
l  Wait one or two minutes. It is not a malfunction.
n  Display
No display. l  When using an external display,
  Check the cable connection.
  Turn on the display.
  Check the settings of external display.
l  The display is turned off by the power-saving function. To resume, do not press the 
direct selection keys, but press any other key like 
Ctrl
.
l  The computer entered 
sleep ( ) / standby  
( )
 or hibernation by the power-saving function. To resume, press the power 
switch.
l  The screen may not be displayed even after the computer resumed from standby or 
hibernation. In this case, press the power switch to enter standby and resume the 
computer again.
The screen is dark. l  The screen might be darker when the AC adaptor is not connected. Adjust the 
brightness by using Panasonic Dashboard. As you increase the brightness, battery 
consumption increases.
You can separately set the brightness for when the AC adaptor is connected and when 
not connected.
The screen is disordered. l  Changing the number of display colors and resolution may affect the screen. Restart the 
computer.
l  Connecting/disconnecting an external display may affect the screen. Restart the 
computer.
During Simultaneous 
display, one of the screens 
becomes disordered.
l  Simultaneous display cannot be used until Windows startup is complete (during Setup 
Utility, etc.)
.
l  When using the Extended Desktop, use the same display colors for the external display 
as those used by the LCD.
l  If you continue to experience problems, try changing the display. 
Right-click on the desktop, and click [Graphics Properties] - [Display Devices].
The external display does 
not work normally.
l 
If the external display does not support the power saving function, it may not work normally 
when the computer enters the power saving mode. Turn off the external display.
When the computer starts 
up, simultaneous display 
becomes active.
l 
When simultaneous display is activated, run Panasonic Dashboard (
è  Reference 
Manual
 “Panasonic Dashboard”) to switch the display.
<Only for model with GPS>
The cursor cannot be 
controlled properly.
l  Operate the following steps.
A Set[GPS]to[Disabled]inthe[Advanced-SerialPortConguration]oftheSetup
Utility.
B   Press 
F10
andselect[Yes]attheconrmationmessage,andpress
Enter
. 
The computer will restart.
C   Log on to Windows as an administrator.
D   Click   (Start) and input “c:\util\drivers\gps\GPSVista.reg” in [Start Search], and 
press   (Enter).
E   Click [Yes] and click [OK]. 
The computer will restart.
F   Press 
F2
 or 
Del
 while [Panasonic] boot screen is displayed.
G Set[GPS]to[Enabled]inthe[Advanced-SerialPortConguration].
H   Press 
F10
andselect[Yes]attheconrmationmessage,andpress
Enter
.
Troubleshooting (Basic)
CF-H1_Vista_ENxx.indb   22 12/19/2008   6:01:13 PM

23
Troubleshooting
n   Touch Screen Operation
The cursor does not work. l  When using the external mouse, connect it correctly.
l  Restart the computer using the keyboard. 
Press   (Windows) and press   three times, and press   to select [Restart] and 
press   (Enter). 
Press   (Windows), 
U
 and 
R
 to select [Restart].
l 
If the computer does not respond to keyboard commands, read “No response.” (è 
below)
.
Cannot point the correct 
position.
l  Perform the touchscreen calibration (è page 14).
n  Reference Manual
The Reference Manual is 
not displayed.
l  Install Adobe Reader.
A  Log on to Windows as an administrator.
B   
Click   (Start) and input “c:\util\reader\setup.exe” in [Start Search] then press 
Enter
. 
Click [start] - [Run], input “c:\util\reader\setup.exe”, then click [OK]. 
Follow the on-screen instructions.
C  Update Adobe Reader to its latest version. 
If your computer is connected to the internet, start up Adobe Reader and click [Help] 
- [Check for Updates].
Cannot close full screen 
mode of Adobe Reader.
l  Click [Edit] - [Preferences] - [Full Screen] and add the check mark to [Show navigation 
bar] before starting full screen mode.
l  If you started full screen mode without above setting, set the computer to the Cradle and 
connect the external keyboard to the Cradle, then press 
Esc
. 
n  Others
No response. l  Press[ ] button to open Task Manager and close the software application that is not 
responding.
l  An input screen (e.g., password input screen at startup) may be hidden behind another 
window. Press 
Alt
 + 
Tab
 to check.
l  Press the power switch for 4 seconds or longer to shut down the computer, and then 
press the power switch to turn it on. If the application program does not work normally, 
uninstall and reinstall the program. 
To uninstall: 
Click   (Start) - [Control Panel] - [Uninstall a program]. 
Click [start] - [Control Panel] - [Add or Remove Programs].
The battery indicator lights 
in red.
l  Connect the AC adaptor to charge the battery. The computer may not enter hibernation, 
even if [Hibernate] is selected as the action when the battery level becomes low.
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24
Appendix
LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S), INCLUDING, BUT NOT LIMITED TO INTEL SOFTWARE PRODUCT, 
(“PROGRAMS”) FURNISHED WITH THIS PANASONIC® PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE 
END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH THE LICENSE TERMS 
DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE 
YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their use to you. You 
assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your 
intended results, and for the installation, use and results obtained therefrom.
LICENSE
A.  Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive right and license to use 
the Programs in accordance with the terms and conditions stated in this Agreement. You acknowledge that you are 
receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no 
title, ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms, 
concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of 
which title, ownership and rights shall remain with Panasonic Corporation or its suppliers. You acknowledge that the 
Programs are protected by copyright laws and international treaties.
B.  You may use the Programs only on the single Product which was accompanied by the Programs.
C. YouandyouremployeesandagentsarerequiredtoprotectthecondentialityofthePrograms.Youmaynot
distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or 
otherwise, without the prior written consent of Panasonic Corporation.
D.  You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for 
any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your 
use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or 
attempt to modify, the Programs.
E.  You may transfer the Programs and license them to another party only in connection with your transfer of the single 
Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also 
transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation, 
to the same party or destroy any such copies not so transferred.
F. Youmaynotremoveanycopyright,trademarkorothernoticeorproductidenticationfromtheProgramsandyou
mustreproduceandincludeanysuchnoticeorproductidenticationonanycopyofanyProgram.
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE 
THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN 
WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.
IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS 
PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.
TERM
This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate 
this license at any time by destroying, at your expense, the Programs and related documentation together with all 
copies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions 
thereof set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon 
any such termination, you agree to destroy, at your expense, the Programs and related documentation together with 
all copies thereof in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND 
BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE 
STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR 
AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE 
SUBJECT MATTER OF THIS AGREEMENT.
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25
Appendix
GOVERNMENT RESTRICTED RIGHTS.
The Software is provided with “RESTRICTED RIGHTS.” Use duplication or disclosure by the government is subject to restrictions 
as set forth in FAR52.227-14 and DFAR252. 227-7013 et seq. or their successors.
Use of the Software by the government constitutes acknowledgement of Intel’s proprietary rights therein.
Contractor or Manufacturer is Intel Corporation, 2200 Mission College Blvd., Santa Clara, CA 95052.
U.S. GOVERNMENT RESTRICTED RIGHTS:
Thesoftwareanddocumentationare“commercialitems”asthattermsisdenedat48C.F.R.2.101,consistingof“commercial
computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212 Consistent 
with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-I through 227. 7202-4, all U.S. Government and users acquire the software and 
documentation with only those rights set forth herein.
Manufactureisidentiedinthecopyrightstatementonthesoftware.
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26
Appendix
Specications
Thispageprovidesthespecicationsforthebasicmodel. 
Themodelnumberisdifferentaccordingtotheunitconguration.
l  To check the model number: 
Check the bottom of the computer or the box the computer came in at the time of purchase.
l  To check CPU speed, memory size and the hard disk drive (HDD) size: 
Run the Setup Utility (è   Reference Manual “Setup Utility”) and select [Information] menu. 
[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Hard disc drive size
n  Main Specications
Model No.CF-H1ADBAZJM/CF-H1ADBAZCM
CPU/ 
Secondary cache memory Intel®Atom™ProcessorZ540(1.86GHz, 512 KB*1 cache, 533 MHz FSB)
Chipset Intel® System Controller Hub
Main Memory 
2GB*1 DDR2 SDRAM (2GB*1 Max.)
Video Memory 256 MB*1 Max.*2
Hard Disk Drive 80 GB*3
Display Method 10.4 XGA type (TFT) (1024 × 768 dots)
65,536/16,777,216 colors*4
Wireless LAN Intel® WiFi Link 5100 (è page 27 “Wireless LAN”) 
BluetoothTM (è page 27 “Bluetooth™”)
Sound WAVE and MIDI playback, Monaural speaker, 
Intel®HighDenitionAudiosubsystemsupport
Fingerprint Reader Array Size: 248×4 pixels, Image Size: 248×360 pixels, Image Resolution: 508 DPI
Camera Effective pixels: 2.0 Mpixels, reading pixels: Up to 1600×1200 pixels, LED functions: Mounted
Interface Expansion Bus Connector (Dedicated 19-pin female)
Pointing Device Touchscreen/Digitizer
Button Camera, RFID Reader, Barcode Reader*5, Application×3*6 or 2*5
Power Supply AC adaptor or Battery pack
AC Adaptor*7 Input: 100 V to 240 V AC, 50 Hz/60 Hz, 
Output: 16.0 V DC, 3.75 A
Battery Pack Li-ion 7.2 V, 2.9 Ah (typ.), 2.7 Ah (min) x 2 packs
Operating Time*8 Approx. 6 hours
Charging 
Time*9
Power on Approx. 13 hours
Power off Approx. 7 hours
Power Consumption*10 Approx. 18 W*11 / Approx. 30 W (Maximum when recharging in the ON state)
Physical Dimensions (W × D × H) 
(excluding the hand strap) 264 mm × 34-58 mm × 268 mm {10.4”×1.3”-2.3”×10.6”}
Weight 
(including the hand strap) Approx. 1.5 kg {Approx. 3.4 lb.}
Operation Environment Temperature: 5 °C to 35 °C {41 °F to 95 °F }
Humidity: 30% to 80% RH (No condensation)
Storage Environment Temperature: -20 °C to 60 °C {–4 °F to 140 °F }
Humidity: 30% to 90% RH (No condensation)
n  Software
Model No CF-H1ADBAZJM CF-H1ADBAZCM
Operating System*12 Windows Vista® Business Service Pack 1 Microsoft® Windows® XP Tablet PC Edition 
2005 Service Pack 3
Utility Programs Adobe Reader, PC Information Viewer, Loupe Utility, Intel® PROSet/Wireless WiFi Connection 
Utility, BluetoothTM Stack for Windows® by TOSHIBA, Wireless Switch Utility, Panasonic Hand 
Writing, Panasonic Dashboard, Application Button Setting Utility, Cleaning Utility, Wireless 
Connection Disable Utility*13,DisplaySwitchUtility,BatteryRecalibrationUtility,InneonTPM
Professional Package*13, Protector Suite QL*13, Setup Utility, Hard Disk Data Erase Utility*14, 
PC-Diagnostic Utility, MCA Platform Driver
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27
Appendix
n  Wireless LAN <Only for model with wireless LAN>
Data Transfer Rates IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched)*15
IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)*15
IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched)*15
IEEE802.11n: 
(HT20) 144.4/130/117/115.6/104/86.7/78/65/58.5/57.8/52/43.3/39/28.9/26/19.5/14.4/13/6.5 
Mbps (automatically switched)*15
(HT40) 300/270/243/240/216/180/162/130/120/117/108/104/90/81/78/60/54/52/39/30/27/26/13 
Mbps (automatically switched)*15
Standards Supported IEEE802.11a/IEEE802.11b/IEEE802.11g/IEEE802.11n (Draft 2.0)
Transmission method OFDM system, DS-SS system
Wireless Channels Used IEEE802.11a: Channels 36/40/44/48/52/56/60/64/100/104/108/112/116/132/136/140/149/153/
157/161/165
IEEE802.11b/IEEE802.11g: Channels 1-11
IEEE802.11n: Channels 1-11 /36/40/44/48/52/56/60/64/100/104/108/112/116/132/136/140/149/
153/157/161/165
RF Frequency Band IEEE802.11a: 
5.18 GHz - 5.32 GHz, 5.5 GHz - 
5.58 
GHz
, 5.66 
GHz
 - 5.7 
GHz
, 5.745 
GHz
 -
5.825 
GHz
IEEE802.11b/IEEE802.11g: 
2.412 GHz - 2.462 GHz
IEEE802.11n: 
2.412 GHz - 2.462 GHz, 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.58 GHz, 
5.66 GHz -
5.7 GHz, 5.745 GHz - 5.825 GHz
n  BluetoothTM <Only for model with Bluetooth>
Bluetooth Version 2.1 + EDR
Transmission method FHSS system
Wireless Channels Used Channels 1 to 79
RF Frequency Band 2.402 GHz - 2.48 GHz
*1  1 KB = 1,024 bytes / 1 MB = 1,048,576 bytes / 1 GB = 1,073,741,824 bytes
*2  A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video 
Memory cannot be set by the user. The size of Video memory is allotted depending on the operating system.
*3  1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer GB.
*4  A 16,777,216 color display is achieved by using the dithering function.
*5  Only for model with Barcode reader.
*6  Only for model without Barcode Reader.
*7  <Only for North America> 
The AC adaptor is compatible with power sources up to 240 V AC adaptor. This computer is supplied with a 125 V AC 
compatible AC cord.      20-M-2-1
*8  Measured at LCD brightness: 60 cd/m2.
  Varies depending on the usage conditions, or when an external device is attached.
*9  Varies depending on the usage conditions.
*10  Approx. 0.9 W when the battery pack is fully charged (or not being charged) and the computer is OFF. 
Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.5 W) simply by having the AC adaptor 
plugged into an AC outlet.
*11  Rated power consumption     23-E-1
*12  Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is installed by using the 
Product Recovery DVD-ROM provided by Panasonic.
*13  Must be installed before use.
*14  The Product Recovery DVD-ROM is required.
*15 ThesearespeedsspeciedinIEEE802.11a/b/g/nstandards.Actualspeedsmaydiffer.
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28
Appendix
LIMITED WARRANTY
For U.S.A.
Panasonic Computer Solutions Company - Worldwide Product Warranties
Section 1: Limited Warranty - Hardware
Panasonic Computer Solutions Company (referred to as “Panasonic”) will repair the products listed below with new or rebuilt parts, 
freeofchargeintheU.S.A.orotherPanasonicapprovedlocationfortheperiodspeciedbelowfromthedateoforiginalpurchase
in the event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser. A purchase 
receipt or other proof of date of original purchase will be required before warranty performance is rendered. 
•  Laptop Computers – 3 Years
•  PDRC - LCD and Keyboard Assemblies – 3 Years
•  MDWD – Mobile Computer and Wireless Display Assemblies (CF-07/CF-08) - 3 Years
•  Ultra-Mobile PC (CF-U1/CF-H1) – 3 Years
•  Hand-held Computers (P1/P2) – 1 Year
•  Arbitrator Video Camera – 1 Year
•  Arbitrator Recorder Unit – 1 Year
•  Arbitrator Remote Control Panel – 1 Year
•  Arbitrator Wireless Receiver Unit – 1 Year
•  Arbitrator P2 Card(s) (All Sizes) – 1 Year
•  Arbitrator Wireless Microphone(s) / Transmitter – 90 Days
•  Arbitrator System Component Interconnect Cables – 90 days
Battery Warranty
The battery supplied with the product is covered under the warranty for one (1) year from date of purchase, except as excluded in 
Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A battery 
furnished under the warranty is covered for the remaining period of the one year warranty on the original or purchased battery.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an Authorized 
Panasonic Wireless Integrator are covered under the warranty for the remaining warranty period of the computer in which the 
modem is installed. For computers with less than three (3) months remaining on the unit warranty, the wireless modem will be 
covered for a period of three (3) months from the date of installation of the modem, covering only modem replacement or modem 
installation related issues.
All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless modem not approved and 
activated by the carrier for use on their network is strictly prohibited and is not sanctioned or warranted by Panasonic and may 
result in legal action. In addition, all modems must be approved by Panasonic as compatible with the computer hardware before 
installation or use.  
Panasonic’s sole responsibility for the warranty or technical support of the software required to install or operate the modem is 
denedinSection2(LimitedSoftwareWarranty).AnyattemptedsoftwareinstallationbyanyoneotherthanaPanasonicAuthorized
Wireless Integrator is not covered under warranty and may result in service charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless Integrator is strictly not 
covered under the warranty and may void the computer warranty if damage results. 
Options and Accessories warranties
The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period 
speciedfromthedateofpurchaseorasspecicallystated:
•  AC Adaptor / Power Cord – 3 Years
•  Memory Card (Panasonic Brand) – 3 Years 
•  Car Mount Docking Station PCB or Complete Vehicle Docking Station – 3 Years
•  Port Replicator / I-O Box / Device Cradle (like CF-08) – 3 Years
•  Antenna Pass-through Cable – 3 Years
•  Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
•  Integrated Panasonic supplied options and kits including, but not limited to Wireless WAN, Media Bay Drives (Floppy, 
CD/DVD, Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card Reader, Barcode Scanner and Fingerprint 
readers – 3 Years or assumes warranty period of the unit in which it is installed provided the integration was performed by 
Panasonic or an Authorized Options Integrator.
•  Hard Drive (separately purchased) – 1 Year
•  External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
•  Optional Battery – 1 Year
•  Battery Charger / Multi-Bay Battery Charger – 1 Year
•  Digitizer pen or stylus – 90 Days (physical damage excluded)
CF-H1_Vista_ENxx.indb   28 12/19/2008   6:01:14 PM

29
Appendix
Section 2 - Limited Warranty - Software
Panasonic Computer Solutions Company (referred to as “Panasonic”) warrants to you only that the disk(s) or other media on which 
the Programs are furnished will be free from defects in material and workmanship under normal use for a period of sixty (60) days 
from the date of delivery thereof to you, as evidenced by your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will 
meet your requirements or that the operation of the Programs will be uninterrupted or error free. Panasonic shall have no obligation 
for any defects in the disk(s) or other media on which the Programs are furnished resulting from your storage thereof, or for defects 
that have been caused by operation of the disk(s) or other media
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement, in the United States 
or other Panasonic designated location, of any defective disk or other media which is returned to Panasonic’s Authorized Service 
Center, together with a copy of the purchase receipt, within the aforesaid warranty period. The customer is responsible for ensuring 
that all data is backed up and made secure during normal use and before sending a unit for service. 
Section 3 - Limited Warranty Exclusions 
Specicallyexcludedfromthewarrantyare:
• Allconsumableitems;suchasscreenprotectionlms,logobadges,labels,cleaningcloths,carrycases,manuals,cables,
straps, belts, holsters, tethers, and harnesses and any other options and accessories not listed above or covered under a 
separate warranty.
•  Failures related to the product operating system, hard drive image, software setup, software program, virus, other program(s) 
orle(s)ontheharddriveorinanycomputermemorylocation.
•  Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit. 
•  Any unit or device with a missing or altered model number or serial number label
•  Damage which occurs in shipment
•  Failures which are caused by products not supplied by Panasonic 
•  Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into the unit, abuse, 
neglect,installation,maladjustmentofconsumercontrols,impropermaintenanceormodication,usenotinaccordancewith
product use instructions 
•  Failures due to service by anyone other than a Panasonic Authorized Service Provider
•  Failures caused by improper integration by any company other than Panasonic or a Panasonic Authorized Integrator.
•  Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the original purchaser
•  Damage that is attributable to acts of God
This warranty only covers failures due to defects in materials or workmanship which occur during normal use. 
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC 
CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE 
RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING 
USES.
*1  AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems 
whenusedduringcriticalphasesofight(e.g.,duringtake-offandlanding)and/ormountedontotheaircraft.Class1EFB
Systemsand2EFBSystemsaredenedbyFAA:AC(AdvisoryCircular)120-76AorJAA:JAATGL(TemporaryGuidance
Leaets)No.36
Other Limits and Exclusions: There are no other express warranties except as listed above.
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES 
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS 
AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the 
exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above 
limitations or exclusions may not apply to you.
Thislimitedwarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrightswhichvaryfromstatetostate.
For technical support or to arrange for service on your Panasonic computer product, call our toll-free 24 hours hotline at 1-800- 
LAPTOP5.
DIAL TOLL FREE: 1-800-LAPTOP5 (1-800-527-8675)
Web Site : www.panasonic.com/toughbook
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30
Appendix
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage–PanasonicCanadaInc.(“PCI”)warrantstoyou,therstendusercustomer,thiscomputerproduct(excludingsoftware
media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under 
normaluse,subjecttothetermssetforthbelow,duringtheperiodofwarrantycoveragespecied.
Scope of Coverage Period of Coverage Type of Failure Coverage
•  Laptop Computers (except Battery) and AC Adaptor
•  Factory/PCI installed options including Wireless WAN, GPS, 
Bluetooth, Finger print reader, Backlit keyboard, Memory 
Card and Media Bay Drives (Floppy, CD/DVD)
•  Mobile Wireless Display 
•  PDRC – LCD and Keyboard Assemblies
•  Port Replicator
Three (3) Years from Date of 
Original End User Customer 
Purchase
Defective Materials or 
Workmanship
•  Hand-held Computers
•  Battery
•  Battery charger
•  Auto Adaptor
•  External USB Drives
One (1) Year from Date of 
Original End User Customer 
Purchase
Defective Materials or 
Workmanship
•  Digitizer pen or stylus Ninety (90) Days from Date of 
Original End User Customer 
Purchase
Defective Materials or 
Workmanship
• Allconsumableitemsincludingprotectionlm,cleaningcloth,
carry case, tether and harness No Coverage
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the 
natureofthedefectclaimed,at1-800-668-8386between9:00A.M.and5:00P.M.,EasternTimeZone,Mon.–Fri.(excluding
holidays) for instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before 
warranty service is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable 
rebuilt parts on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance 
of the original period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure 
of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, 
introduction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC 
CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE 
RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING 
USES.
*2  AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems 
whenusedduringcriticalphasesofight(e.g.,duringtake-offandlanding)and/ormountedontotheaircraft.Class1EFB
Systemsand2EFBSystemsaredenedbyFAA:AC(AdvisoryCircular)120-76AorJAA:JAATGL(TemporaryGuidance
Leaets)No.36
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original 
purchase. No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.
SOFTWARE MEDIA LIMITED WARRANTY
Coverage–PCIwarrantstoyou,therstendusercustomer,thatthedisk(s)orothermediaonwhichsoftwareprogram(s)is/are
supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from 
date of receipt as evidenced by your purchase receipt for your Panasonic Computer product.
THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software. 
Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.
Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and 
you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, 
Mississauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the 
suspected defect, PCI will replace in Canada the defective disk(s) or other media.
Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the 
mediaonly.Itdoesnotcoveranyotherdamages,including,butnotlimitedto,lossofuseorprotloss,orspecial,indirector
consequential damages, or other claims, whether or not of similar character.
No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product, 
orinenvironmentalconditionsotherthanthosespeciedbyPCIorthemanufacturer,orifsubjectedtomisuse,neglect,
mishandling,modicationorattemptedmodicationoftheprogram,orifdamagedbyaccidentoractofGod.PCIisnotresponsible
for damage to or loss of any program, data or removable storage media.
GENERAL
NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT 
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH 
RESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR 
CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT, 
OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, 
PROFIT OR GOODWILL.
IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU 
FOR THE COMPUTER PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE 
OF ACTION AROSE.
Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.
LIMITED WARRANTY
CF-H1_Vista_ENxx.indb   30 12/19/2008   6:01:15 PM

31
Appendix
Pour le Canada
GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC
Couverture – 
Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des 
logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les 
conditions normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des modalités décrites ci-dessous.
Éléments couverts Durée de couverture Type de couverture
•  Ordinateurs blocs-notes (sauf batteries) et adaptateur secteur
• Optionsinstalléesenusine/parPCIincluant:WANsansl,
GPS, Bluetooth, lecteur d’empreintes digitales, clavier 
rétroéclairé, carte mémoire et lecteurs (disquettes, CD/DVD)
• Écranmobilesansl
•  Ensembles PDRC – ACL et clavier
•  Duplicateur de port
Trois (3) ans à partir de la 
date d’achat original. Défauts de pièces et de 
fabrication
•  Ordinateurs de poche
•  Batterie
•  Chargeur de batterie
•  Adaptateur pour voiture
•  Périphériques USB
Un (1) an à partir de la date  
d’achat original. Défauts de pièces et de 
fabrication
•  Stylo pointeur standard ou pour numériseur graphique
Quatre-vingt-dix (90) jours à 
partir de la date d’achat original.
Défauts de pièces et de 
fabrication
• 
Tous les articles consommables incluant les pellicules protectrices, 
chiffons de nettoyage, étuis de transport, longes et sangles
Aucune couverture
Recours – 
Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait 
nécessaire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du 
lundiauvendredi(sauflesjoursfériés),avantl’échéancedelagarantieapplicable,enprenantsoind’identierlanaturedela
défaillance.  
Unreçuoutouteautrepiècejusticativedeladated’achatoriginalseraexigéavanttouteréparation.Toutepiècedéfectueusecouverte
par la présente garantie limitée sera réparée ou remplacée par une pièce neuve ou remise à neuf. Le remplacement ou la réparation 
sera fait conformément aux modalités de la présente garantie limitée pendant la durée restante de la période originale de la garantie.
Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur du Canada. Elle ne couvre 
pas non plus les dommages, la défaillance ou les défauts attribuables à une manutention inadéquate, une mauvaise installation, 
une utilisation anormale ou abusive, de la négligence, un accident, un déversement ou la pénétration d’un objet étranger, une 
modication,uncasfortuitouuneréparationeffectuéeparunepersonnenonagrééeparPCI.
CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, 
SYSTÈME/ ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE D’AVION*3. 
PANASONIC DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS.
*3  Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP (organiseur électronique 
de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décollage 
etl’atterrissage)et(ou)montéssurl’avion.LessystèmesOEPPdeclasse1etdeclasse2sontdénisparlecirculaire
d’informationFAA:AC(AdvisoryCircular)120-76Aoulefeuiletn°36JAA:JAATGL(TemporaryGuidanceLeaets)No36.
EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE
Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de la défaillance de 
mêmequ’unepiècejusticativedeladated’achat.PanasonicCanadaInc.nepeutêtretenueresponsablepourtoutdommageou
perte subi pendant le transport si vous avez choisi le transporteur.
GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout autre support sur 
lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales 
d’utilisation au Canada, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur la preuve d’achat.
LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE LOGICIELS. PCI ne garantit 
pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du 
logiciel) pour toute réclamation en vertu de la garantie.
Réclamation – marche à suivre – 
Panasonic Canada Inc. remplacera toute disquette ou support défectueux si l’article en question est 
retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les 
soixante(60)jourssuivantladated’achatoriginal.Joignezàvotreenvoiunepiècejusticativedevotreachatetunedescriptiondu
problème.
Recours – 
La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance couverte par la garantie sur ce support de 
logiciel est limitée au seul remplacement du support. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte  
d’usageoudeprots,niaucundommagespécial,indirectouconsécutif,niaucuneautreréclamationdenaturesimilaireouautre.
Produits non couverts – 
La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support ont été utilisés dans un 
produitd’unemarqueautrequePanasonicoudansdesconditionsenvironnementalesautresquecellesspéciéesparPCIoulefabricant,
ousoumisàunemauvaiseutilisation,àlanégligence,àunemanutentioninadéquateouencoresileprogrammeaétémodiéousubiune
tentativedemodicationoudesdommagesattribuablesàunaccidentouàuncasfortuit.Deplus,PCIn’assumeaucuneresponsabilité
pour toute perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.
GÉNÉRALITÉS
PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON EXCLUSIVEMENT, LES 
GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL, 
SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET ACCESSOIRES. SOUS AUCUNE 
CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES SPÉCIAUX, INDIRECTS OU 
CONSÉCUTIFS ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT 
DOCUMENT OU À L’UTILISATION DU PRODUIT INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE 
DONNÉES, D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT. DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI 
POUR TOUT MANQUEMENT NE POURRA EXCÉDER LE PRIX DE VENTE DU PRODUIT INFORMATIQUE. AUCUNE 
RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI PLUS DE DEUX (2) ANS APRÈS  
LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION.
Garantie statutaires – 
Certaines juridictions interdisent de telles limitations ou exclusions; aussi, pourraient-elles ne pas s’appliquer.
CF-H1_Vista_ENxx.indb   31 12/19/2008   6:01:15 PM

© Panasonic Corporation 2008 
Printed in Japan
FJ1208-0
DFQW5229ZA
As an ENERGY STAR® Partner, Panasonic Corporation has determined that this 
product meets the ENERGY STAR® guidelines for energy efciency.
Outline of the International ENERGY STAR® Ofce Equipment Program
The international ENERGY STAR® Ofce Equipment Program is an international program that 
promotes energy saving through the use of computers and other ofce equipment. The program backs 
the development and dissemination of products with functions that effectively reduce energy 
consumption. It is an open system in which business proprietors can participate voluntarily. The targeted 
products are ofce equipment such as computers, displays, printers, facsimiles, and copiers. Their 
standards and logos are uniform among participating nations.
For information about ENERGY STAR®, refer to the following web site:
Web Site: www.energystar.gov
22-M-1
Panasonic Computer Solutions Company
3 Panasonic Way, Panazip 2F-5,
Secaucus, NJ 07094
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3
FJ1208-0
DFQW5229ZA
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