Panasonic of North America 9TGWW13B Radio Module User Manual

Panasonic Corporation of North America Radio Module Users Manual

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2. Users Manual

Users Manual

Read Me First

Getting Started

Useful Information

Troubleshooting

Appendix

OPERATING INSTRUCTIONS

Personal Computer

Model No. FZ-M1 series

Please read these instructions carefully before using this product, and save this

manual for future use.

Contents

Read Me First

Safety Precautions .....................................2

Regulatory Information .............................10

Getting Started

Introduction ...............................................20

Description of Parts ..................................23

First-time Operation ..................................26

Turning On / Turning Off ...........................31

Useful Information

Handling and Maintenance .......................33

Installing Software ....................................40

Troubleshooting

Troubleshooting (Basic) ............................46

Appendix

LIMITED USE LICENSE AGREEMENT ...56

SpeciÞ cations ...........................................60

LIMITED WARRANTY ..............................67

Read Me First

Safety Precautions

To reduce the risk of injury, loss of life,

electric shock, Þ re, malfunction, and

damage to equipment or property,

always observe the following safety

precautions.

Explanation of symbol word

panels

The following symbol word panels are

used to classify and describe the level

of hazard, injury, and property damage

caused when the denotation is disre-

garded and improper use is performed.

DANGER

Denotes a potential hazard that will

result in serious injury or death.

WARNING

Denotes a potential hazard that could

result in serious injury or death.

CAUTION

Denotes a hazard that could result in

minor injury.

NOTICE

Denotes a hazard that could result in

property damage.

The following symbols are used to clas-

sify and describe the type of instruc-

tions to be observed.

This symbol is used to alert

users to a speciÞ c operating

procedure that must not be

performed.

This symbol is used to alert us-

ers to a speciÞ c operating pro-

cedure that must be followed in

order to operate the unit safety.

DANGER

Precautions on the Battery Pack

Electrolyte leakage, generation of

heat, ignition or rupture of the Bat-

tery Pack may result.

!Do Not Throw the Battery

Pack into a Fire or Expose

It to Excessive Heat

!Do Not Insert Sharp Ob-

jects Into the Battery Pack,

Disassemble, or Modify It

!Do Not Short the Positive

(+) and Negative (-) Con-

tacts

"Do not place the battery

pack together with articles

such as necklaces or

hairpins when carrying or

storing.

Read Me First

DANGER

Precautions on the Battery Pack

!Do Not Apply Shocks to

the Product by Dropping It,

Applying Strong Pressure

to It, etc.

"If this product is subjected

to a strong impact, dam-

aged or deformed, stop

using it immediately.

!Do Not Charge the Battery

Using Methods Other Than

Those SpeciÞ ed

!Do Not Use the Battery

Pack with Any Other Prod-

uct

• The battery pack is re-

chargeable and was in-

tended for the speciÞ ed

product.

!Do Not Use This Product

with a Battery Pack Other

Than the One SpeciÞ ed

"Use only the speciÞ ed

battery pack with your

product.

!When the Battery Pack Has

Deteriorated, Replace It

With a New One

"Do not continue to use a

damaged battery pack.

!Avoid Extreme Heat (Near

the Fire, in Direct Sunlight,

for Example)

DANGER

Precautions on the Built-in

Bridge Battery (for disposal)

<Only for model with Built-in

Bridge Battery>

When disposing the battery, gen-

eration of heat, ignition or rupture

of the Built-in Bridge Battery may

result.

Handling This Computer

!Do Not Disassemble the

Computer Except When

Disposing

Handling the Built-in Bridge

Battery

!Do Not Short the Positive

(+) and Negative (-) Con-

tacts

!Do Not Throw the Battery

into a Fire or Expose It to

Excessive Heat

!Do Not Apply Shocks to

the Built-in Bridge Battery

by Dropping It, Applying

Strong Pressure to It, etc.

!Do Not Charge

!Do Not Use with Any Other

Product

!Do Not Insert Sharp Ob-

jects Into the Battery, Dis-

assemble, or Modify It

!Avoid Extreme Heat (Near

the Fire, in Direct Sunlight,

for Example)

Read Me First

Safety Precautions

WARNING

<Only for model with Built-in

Bridge Battery>

Generation of heat, ignition or rup-

ture of the Built-in Bridge Battery

may result.

!Do Not Throw This Product

Into a Fire or Expose It to

Excessive Heat

!Do Not Insert Sharp Ob-

jects Into This Product,

Disassemble, or Modify It

!Do Not Apply Shocks to

the Product by Dropping It,

Applying Strong Pressure

to It, etc.

!Do Not Charge the Battery

Using Methods Other Than

Those SpeciÞ ed

!Avoid Extreme Heat (Near

the Fire, In Direct Sunlight,

for Example)

!When the Battery Has

Deteriorated, Contact Your

Technical Support OfÞ ce to

Replace the Battery

WARNING

Fire or electric shock may result.

!Do Not Do Anything That

May Damage the AC Cord,

the AC Plug, or the AC

Adaptor

Do not damage or modify

the cord, place it near hot

tools, bend, twist, or pull

it forcefully, place heavy

objects on it, or bundle it

tightly.

"Do not continue to use

a damaged AC cord, AC

plug and AC adaptor.

• Contact your technical

support ofÞ ce for repair.

!Do Not Connect the AC

Adaptor to a Power Source

Other Than a Standard

Household AC Outlet

"Connecting to a DC/AC

converter (inverter) may

damage the AC adap-

tor. On an airplane, only

connect the AC adaptor/

charger to an AC outlet

speciÞ cally approved for

such use.

!Do Not Pull or Insert the

AC Plug If Your Hands Are

Wet

!Do Not Disassemble This

Product

!Do Not Touch This Product

In a Thunderstorm If Con-

nected with the AC Cable

or Any Other Cables

Read Me First

WARNING

!If a Malfunction or Trouble

Occurs, Immediately Stop

Use

If the Following Malfunc-

tion Occurs, Immediately

Unplug the AC Plug and

the Battery Pack

• This product is damaged

• Foreign object inside this

product

• Smoke emitted

• Unusual smell emitted

• Unusually hot

"After the above procedure,

contact your technical sup-

port ofÞ ce for repair.

!Clean Dust and Other Debris

of the AC Plug Regularly

• If dust or other debris ac-

cumulates on the plug,

humidity, etc. may cause a

defect in the insulation.

!Insert the AC Plug Com-

pletely

"Do not use a damaged

plug or loose AC outlet.

!Close the Connector

Cover Tightly When Using

This Product Wherever

There is a Lot of Water,

Moisture, Steam, Dust,

Oily Vapors, etc.

"If foreign matter has found

its way inside, immediate-

ly turn the power off and

unplug the AC cord, and

then remove the battery

pack. Then contact your

technical support ofÞ ce.

WARNING

Burns or low-temperature burns

may result.

!Do Not Use This Product

in Close Contact With Your

Body For a Long Period of

Time

"Do not use this product

with its heat-emitting parts

in close contact with your

body for long periods of

time.

• Low-temperature burns

may result.

!Do Not Touch The Surface

of The AC Adaptor Contin-

uously While Using/Charg-

ing

• Burns may result.

Detrimental health effects on your

body may result.

!Do Not Turn the Volume Up

To Loud When Using Head-

phones

• Listening at high volumes

that overstimulate the ear

for long periods of time

may result in loss of hear-

ing.

Read Me First

Safety Precautions

CAUTION

Fire or electric shock may result.

!Do Not Move This Product

While the AC Plug Is Con-

nected

"If the AC cord is damaged,

unplug the AC plug imme-

diately.

!Do Not Subject the AC

Adaptor To Any Strong

Impact

"Do not continue to use the

AC adaptor after a strong

impact such as being

dropped.

"Contact your technical

support ofÞ ce for repair.

!Do Not Connect a Tele-

phone Line, or a Network

Cable Other Than the One

Specified, Into the LAN

Port

"Do not connect to a net-

work such as the ones

listed below.

• Networks other than

1000BASE-T, 100BASE-

TX or 10BASE-T

• Phone lines (IP phone

(Internet Protocol Tele-

phone), Telephone lines,

internal phone lines (on-

premise switches), digital

public phones, etc.)

!Do Not Leave This Product

in High Temperature Envi-

ronment for a Long Period

of Time

• Leaving this product where

it will be exposed to ex-

tremely high temperatures

such as near Þ re or in

direct sunlight may deform

the cabinet and/or cause

trouble in the internal parts.

!Hold the Plug When Un-

plugging the AC Plug

!Use Only the Specified AC

Adaptor With This Product

"Do not use an AC adaptor

other than the one sup-

plied (supplied with the

unit or one sold separately

as an accessory).

This product may fall over or drop,

resulting in an injury.

!Do Not Place This Product

on Unstable Surfaces

!Avoid Stacking

Read Me First

CAUTION

Detrimental health effects on your

body may result.

!Take a Break Of 10-15 Min-

utes Every Hour

• Using this product for long

periods of time may have

detrimental health effects

on the eyes or hands.

Burns, low-temperature burns, or

frostbite may result.

! Do Not Expose the Skin To

This Product When Using

the Product In A Hot Or

Cold Environment

"When it is necessary to

expose the skin to this

product such as to scan

a Þ ngerprint, perform the

operation in the shortest

time possible.

NOTICE

# Do not place the computer near a

television or radio receiver.

# Keep the computer away from

magnets. Data stored on the ß ash

memory may be lost.

# This computer is not intended for

the display of images for use in

medical diagnosis.

# This computer is not intended for

a use with connection of medical

equipment for the purpose of medi-

cal diagnosis.

# Panasonic shall not be liable for

loss of data or other incidental or

consequential damages resulting

from the use of this product.

# Do not touch the terminals on the

battery pack. The battery pack may

no longer function properly if the

contacts are dirty or damaged.

# Do not expose the battery pack to

water, or allow it to become wet.

# If the battery pack will not be used

for a long period of time (a month

or more), charge or discharge (use)

the battery pack until the remaining

battery level becomes 30% to 40%

and store it in a cool, dry place.

# This computer prevents overcharg-

ing of the battery by recharging only

when the remaining power is less

than approx. 95% of capacity.

# The battery pack is not charged

when the computer is Þ rst pur-

chased. Be sure to charge it before

using it for the Þ rst time. When the

AC adaptor is connected to the

computer, charging begins automat-

ically.

Read Me First

Safety Precautions

# Should the battery leak and the ß uid

get into your eyes, do not rub your

eyes. Immediately ß ush your eyes

with clear water and see a doctor

for medical treatment as soon as

possible.

NOTE

# The battery pack may become

warm during recharging or normal

use. This is completely normal.

# Recharging will not commence if

internal temperature of the battery

pack is outside of the allowable

temperature range (0 °C to 50 °C

{32 °F to 122 °F}). (! Refer-

ence Manual “Battery Power”) Once

the allowable range requirement is

satisÞ ed, charging begins automati-

cally. Note that the recharging time

varies based on the usage condi-

tions. (Recharging takes longer

than usual when the temperature is

10 °C {50 °F} or below.)

# If the temperature is low, the operat-

ing time is shortened. Only use the

computer within the allowable tem-

perature range.

# This computer has a high tempera-

ture mode function that prevents

the degradation of the battery in

high temperature environments.

(! Reference Manual “Battery

Power”) A level corresponding to a

100% charge for high temperature

mode is approximately equivalent

to an 80% charge level for normal

temperature mode.

# The battery pack is a consum-

able item. If the amount of time

the computer can be run by using

a particular battery pack becomes

dramatically shorter and repeated

recharging does not restore its per-

formance, the battery pack should

be replaced with a new one.

# When transporting a spare battery

inside a package, briefcase, etc., it

is recommended that it be placed in

a plastic bag so that its contacts are

protected.

# Always power off the computer

when it is not in use. Leaving the

computer on when the AC adaptor

is not connected will exhaust the

remaining battery capacity.

# <Only for model with Built-in Bridge

Battery>

To minimize deterioration of the

built-in bridge battery, connect the

computer to the AC adaptor and re-

charge it for approximately 2 hours

about once every year.

Read Me First

THIS PRODUCT IS NOT INTENDED

FOR USE AS, OR AS PART OF, NU-

CLEAR EQUIPMENT/SYSTEMS, AIR

TRAFFIC CONTROL EQUIPMENT/

SYSTEMS, AIRCRAFT COCKPIT

EQUIPMENT/SYSTEMS*1, MEDICAL

DEVICES OR ACCESSORIES*2, LIFE

SUPPORT SYSTEMS OR OTHER

EQUIPMENTS/DEVICES/SYSTEMS

THAT ARE INVOLVED WITH ENSUR-

ING HUMAN LIFE OR SAFETY. PAN-

ASONIC WILL NOT BE RESPONSI-

BLE FOR ANY LIABILITY RESULTING

FROM THE USE OF THIS PRODUCT

ARISING OUT OF THE FOREGOING

USES.

*1 AIRCRAFT COCKPIT EQUIPMENT/

SYSTEMS include Class2 Electronic

Flight Bag (EFB) Systems and Class1

EFB Systems when used during critical

phases of ß ight (e.g., during take-off and

landing) and/or mounted on to the aircraft.

Class1 EFB Systems and 2 EFB Systems

are deÞ ned by FAA: AC (Advisory Circu-

lar) 120-76A or JAA: JAA TGL (Temporary

Guidance Leaß ets) No.36.

*2 As deÞ ned by the European Medical

Device Directive (MDD) 93/42/EEC.

Panasonic cannot guarantee any

speciÞ cations, technologies, reliability,

safety (e.g. Flammability/Smoke/Tox-

icity/Radio Frequency Emission, etc)

requirements related to aviation stan-

dards that exceed the speciÞ cations of

our COTS (Commercial-Off-The-Shelf)

products.

This computer is not intended for use

in medical equipment including life-

support systems, air trafÞ c control sys-

tems, or other equipment, devices or

systems that are involved with ensuring

human life or safety. Panasonic cannot

be held responsible in any way for any

damages or loss resulting from the use

of this unit in these types of equipment,

devices or systems, etc.

This computer has been designed so

as to minimize shock to the LCD and

ß ash memory drive, etc., but no war-

ranty is provided against such trouble.

Therefore, as a precision instrument,

be extremely careful in the handling.

Read Me First

<Only for model with wireless LAN/Blue-

tooth/wireless WAN>

This product and your Health

This product, like other radio devices,

emits radio frequency electromagnetic

energy. The level of energy emitted by

this product however is far much less

than the electromagnetic energy emit-

ted by wireless devices like for exam-

ple mobile phones.

Because this product operates within

the guidelines found in radio frequency

safety standards and recommenda-

tions, we believe this product is safe for

use by consumers. These standards

and recommendations reß ect the con-

sensus of the scientiÞ c community and

result from deliberations of panels and

committees of scientists who continu-

ally review and interpret the extensive

research literature.

In some situations or environments, the

use of this product may be restricted by

the proprietor of the building or respon-

sible representatives of the organiza-

tion. These situations may for example

include:

# Using this product on board of air-

planes, or

# In any other environment where the

risk of interference to other devices

or services is perceived or identiÞ ed

as harmful.

If you are uncertain of the policy that

applies on the use of wireless devices

in a speciÞ c organization or environ-

ment (e.g. airports), you are encour-

aged to ask for authorization to use this

product prior to turning on the product.

Regulatory Information

We are not responsible for any radio or

television interference caused by un-

authorized modiÞ cation of this product.

The correction of interference caused

by such unauthorized modiÞ cation will

be the responsibility of the user. We

and its authorized resellers or distribu-

tors are not liable for damage or viola-

tion of government regulations that

may arise from failing to comply with

these guidelines. 26-M-1

<Uniquement pour les modèles avec

réseau local sans Þ l et/ou Bluetooth>

Ce produit et votre santé

Ce produit, comme tout autre appareil

radio, émet de l’énergie radioélectrique.

Toutefois, la quantité d’énergie émise

par ce produit est beaucoup moins im-

portante que l’énergie radioélectrique

émise par des appareils sans Þ l tels

que les téléphones portables. L’utilisa-

tion de ce produit ne comporte aucun

risque pour le consommateur du fait

que cet appareil opère dans les limites

des directives concernant les normes

et les recommendations de sécurité sur

les fréquences radio. Ces normes et

recommandations reß ètent le consen-

sus de la communauté scientiÞ que et

résultent de délibérations de jurys et

comités de scientiÞ ques qui examinent

et interprètent continuellement les nou-

veautés de la vaste littérature sur les

recherches effectuées. Dans certaines

situations ou environnements, l’utilisa-

tion de ce produit peut être restreinte

par le propriétaire du bâtiment ou par

les représentants responsables de l’or-

ganisation. Ces situations peuvent être

les suivantes par exemple :

# A bord d’un avion, ou

# Dans tout autre environnement

où les risques d’interférence sur

d’autres appareils ou services sont

perçus ou identiÞ ables comme dan-

gereux.

Si vous n’êtes pas sûr de la réglemen-

tation applicable à l’utilisation d’ap-

pareils sans Þ l dans une organization

Information to the User / Informations destinées aux utilisateurs

Regulatory Information

Read Me First

ou un environnement spéciÞ que, (par

exemple dans un aéroport) nous vous

invitons à demander l’autorisation

d’utiliser ce produit avant sa mise en

marche.

Informations concernant la régle-

mentation

Nous déclinons toute responsabilité

pour toute interférence radio ou télévi-

sion causée par des modiÞ cations non

autorisées apportées à ce produit. La

correction d’interférences causées par

de telles modiÞ cations non autorisées

sera la seule responsabilité de son uti-

lisateur. Nousmêmes, les revendeurs

ofÞ ciels et les distributeurs ne sommes

pas responsable de tout dégât ou de

toute violation des règlements de l’État

pouvant découler du non-respect de

ces directives. 26-F-1

Lithium Battery / Pile au lithium

Lithium Battery!

This computer contains a lithium battery

to enable the date, time, and other data

to be stored. The battery should only be

exchanged by authorized service per-

sonnel.

Warning!

A risk of explosion from incorrect instal-

lation or misapplication may possibly

occur. 15-E-1

Pile au lithium!

Le micro-ordinateur renferme une pile

au lithium qui permet de sauvegarder

certaines données, notamment la date

et l’heure. La pile ne doit être rempla-

cée que par un technicien qualiÞ é.

Danger !

Risque d’explosion en cas de non res-

pect de cette mise en garde! 15-F-1

Information for Users on Collection and Disposal of

Old Equipment and used Batteries

These symbols are only valid in the European Union.

If you wish to discard this product, please contact your local

authorities or dealer and ask for the correct method of dis-

posal. 53-M-1

Read Me First

Regulatory Information

The following safety precautions must be observed during all phases of the opera-

tion, usage, service or repair of any Personal Computer or Handheld Computer

incorporating wireless WAN modem. Manufacturers of the cellular terminal are

advised to convey the following safety information to users and operating person-

nel and to incorporate these guidelines into all manuals supplied with the prod-

uct. Failure to comply with these precautions violates safety standards of design,

manufacture and intended use of the product. Panasonic assumes no liability for

customer failure to comply with these precautions.

When in a hospital or other health care facility, observe the restrictions

on the use of mobiles. Switch Personal Computer or Handheld Computer

incorporating wireless WAN modem off, if instructed to do so by the guide-

lines posted in sensitive areas. Medical equipment may be sensitive to RF

energy.

The operation of cardiac pacemakers, other implanted medical equipment

and hearing aids can be affected by interference from Personal Computer

or Handheld Computer incorporating wireless WAN modem placed close

to the device. If in doubt about potential danger, contact the physician or

the manufacturer of the device to verify that the equipment is properly

shielded. Pacemaker patients are advised to keep their Personal Computer

or Handheld Computer incorporating wireless WAN modem away from the

pacemaker, while it is on.

Switch off Personal Computer or Handheld Computer incorporating wire-

less WAN modem before boarding an aircraft. Make sure it cannot be

switched on inadvertently. The operation of wireless appliances in an

aircraft is forbidden to prevent interference with communications systems.

Failure to observe these instructions may lead to the suspension or denial

of cellular services to the offender, legal action, or both.

For details on usage of this unit in aircrafts please consult and follow in-

struction provided by the airline.

Do not operate Personal Computer or Handheld Computer incorporat-

ing wireless WAN modem in the presence of ß ammable gases or fumes.

Switch off the cellular terminal when you are near petrol stations, fuel de-

pots, chemical plants or where blasting operations are in progress. Opera-

tion of any electrical equipment in potentially explosive atmospheres can

constitute a safety hazard.

Safety Precautions

Read Me First

Your Personal Computer or Handheld Computer incorporating wire-

less WAN modem receives and transmits radio frequency energy while

switched on. Remember that interference can occur if it is used close to

TV sets, radios, computers or inadequately shielded equipment. Follow

any special regulations and always switch off Personal Computer or Hand-

held Computer incorporating wireless WAN modem wherever forbidden,

or when you suspect that it may cause interference or danger.

Road safety comes Þ rst! Do not use a Personal Computer or Handheld

Computer incorporating wireless WAN modem while driving a vehicle. Do

not place the computer with wireless WAN modem in an area where it

could cause personal injury to the driver or passengers. It is recommend-

ed to stow the unit in the boot or secure stowage area while driving.

Do not place the computer with wireless WAN modem in an area over an

air bag or in the vicinity where an air bag may deploy.

Air bags inß ate with great force and if the computer with wireless WAN

modem is placed in the air bag deployment area may be propelled with

great force and cause serious injury to occupants of the vehicle.

IMPORTANT!

Personal Computer or Handheld Computer incorporating wireless WAN

modem operate using radio signals and cellular networks cannot be guar-

anteed to connect in all conditions. Therefore, you should never rely solely

upon any wireless device for essential communications, for example

emergency calls.

Remember, in order to make or receive calls, Personal Computer or Hand-

held Computer incorporating wireless WAN modem must be switched on

and in a service area with adequate cellular signal strength.

Some networks do not allow for emergency calls if certain network ser-

vices or phone features are in use (e.g. lock functions, Þ xed dialing etc.).

You may need to deactivate those features before you can make an emer-

gency call.

Some networks require that a valid SIM card be properly inserted in Per-

sonal Computer or Handheld Computer incorporating wireless WAN mo-

dem.

CAUTION:

Risk of Explosion if Battery is replaced by an Incorrect Type.

Dispose of Used Batteries According to the Instructions.

58-E-1

ATTENTION:

Il y a risque d’explosion si la batterie est remplacée par une batterie de type incorrect.

Mettre au rebut les batteries usagées conformément aux instructions.

58-F-1

Read Me First

Regulatory Information

For U.S.A.

Federal Communications Commis-

sion Radio Frequency Interference

Statement

Note: This equipment has been tested

and found to comply with the limits for

a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits

are designed to provide reasonable

protection against harmful interference

in a residential installation. This equip-

ment generates, uses and can radi-

ate radio frequency energy and, if not

installed and used in accordance with

the instructions, may cause harmful

interference to radio communications.

However, there is no guarantee that

interference will not occur in a particu-

lar installation. If this equipment does

cause harmful interference to radio or

television reception, which can be de-

termined by turning the equipment off

and on, the user is encouraged to try to

correct the interference by one or more

of the following measures:

# Reorient or relocate the receiving

antenna.

# Increase the separation between

the equipment and receiver.

# Connect the equipment into an out-

let on a circuit different from that to

which the receiver is connected.

# Consult the Panasonic Service

Center or an experienced radio/TV

technician for help.

Warning

To assure continued compliance, use

only shielded interface cables when

connecting to a computer or peripheral.

Also, any changes or modiÞ cations not

expressly approved by the party re-

sponsible for compliance could void the

user’s authority to operate this equip-

ment.

FCC RF Exposure Warning:

This equipment is provided with PC

Card slot that could be used with

wireless transmitters, which will be

speciÞ cally recommended when they

become available.

$Other third-party wireless transmit-

ters have not been RF exposure

evaluated for use with this computer

and may not comply with FCC RF

exposure requirements.

<Only for model with wireless LAN/wire-

less WAN/Bluetooth>

# This equipment complies with FCC

radiation exposure limits set forth

for an uncontrolled environment.

# This equipment may not be co-

located or operated with any other

antenna or transmitter.

Camera Light

CAUTION

- The light from the LED is strong and can injure human eyes. Do not look directly

at the LEDs with naked eyes. 57-E-1

Read Me First

# This device meets the government’s

requirements for exposure to radio

waves.

This device is designed and manu-

factured not to exceed the emission

limits for exposure to radio frequen-

cy (RF) energy set by the Federal

Communications Commission of the

U.S. Government.

# The exposure standard for wireless

device employs a unit of measure-

ment known as the SpeciÞ c Absorp-

tion Rate, or SAR. The SAR limit set

by the FCC is 1.6 W/kg.

$* Tests for SAR are conducted us-

ing standard operating positions

accepted by the FCC with the

device transmitting at its highest

certiÞ ed power level in all tested

frequency bands.

Although the SAR is determined

at the highest certiÞ ed power

level, the actual SAR level of the

device while operating can be well

below the maximum value. This is

because the device is designed to

operate at multiple power levels

so as to use only the poser re-

quired to reach the network. In

general, the closer you are to a

wireless base station antenna, the

lower the power output.

This product is restricted to indoor

use due to its operation in the 5.15

to 5.25 GHz frequency range. FCC

requires this product to be used in-

doors for the frequency range 5.15 to

5.25 GHz to reduce the potential for

harmful interference to co-channel

Mobile Satellite systems. High power

radars are allocated as primary users

of the 5.25 to 5.35 GHz and 5.65 to

5.85 GHz bands. These radar stations

can cause interference with and/or

damage this product.

25-M-W-1

This device complies with Part 15 of

the FCC Rules. Operation is subject to

the following two conditions:

(1) This device may not cause harmful

interference, and

(2)

This device must accept any interfer-

ence received, including interference

that may cause undesired operation.

Responsible Party: Panasonic Corpora-

tion of North America

Two Riverfront Plaza

Newark, NJ 07102

Tel No:1-800-LAP-

TOP5 (1-800-527-

8675)

6-M-1

FCC RF Exposure Warning:

# This equipment is provided with

external antenna connector(s) for

connection to optional Car Mounter

or Port Replicator for mobile exter-

nal mounted antenna(s). External

antenna(s) must be professionally

installed and cannot exceed recom-

mended maximum antenna gain

as described in individual provided

supplement instructions for wireless

transmitters. The Car Mounter is

provided with Radiall/Larsen WLAN

whip antenna, type NMO5E2400B-

KTNC with 5dBi antenna gain.

The maximum allowable antenna

gain for the external WWAN base

whip antenna for the cellular band

is 4 dBi, PCS band is 3 dBi, LTE

Band 4 is 3 dBi, LTE Band 17 is

9 dBi and 10 dBi for LTE Band 13.

Also, user must maintain minimum

20 cm spacing between external

antenna(s) and all person’s body

(excluding extremities of hands,

wrist and feet) during wireless

modes of operation. 32-M-1

Read Me First

Regulatory Information

USA Only: Disposal may be regulated

in your community due to environmental

considerations. For disposal or recycling

information, please visit Panasonic web-

site: http://www.panasonic.com/environ-

mental or call 1-888-769-0149 65-M-2

This product contains a CR Coin Cell

Lithium Battery which contains Per-

chlorate Material - special handling may

apply.

See www.dtsc.ca.gov/hazardouswaste/

perchlorate/

38-M-1

A lithium ion battery

that is recyclable

powers the product

you have purchased.

Please call

1-800-8-BATTERY for

information on how to

recycle this battery.

L’appareil que vous

vous êtes procuré est

alimenté par une bat-

terie au lithium-ion.

Pour des renseigne-

ments sur le recy-

clage de la batterie,

veuillez composer le

1-800-8-BATTERY.

48-M-1

Read Me First

For Canada / Pour le Canada

Canadian ICES-003

CAN ICES-003(B) / NMB-003(B) 7-M-3

<Only for model with wireless LAN/

Bluetooth>

Industry Canada

This product complies with RSS210

Industry Canada.

Operation is subject to the following

two conditions;

(1) this device may not cause interfer-

ence, and

(2) this device must accept any inter-

ference, including interference that

may cause undesired operation of

the device.

<Ne s’applique qu’aux modèles avec

technologie Bluetooth/LAN sans Þ l>

Industrie Canada

Cet équipement est conforme à la

norme CNR-210 d’Industrie Canada.

Son fonctionnement est soumis aux

deux conditions suivantes :

(1) ce dispositif ne peut produire de

brouillage, et

(2) ce dispositif doit accepter le brouilla-

ge, y compris le brouillage pouvant

entraîner le fonctionnement non

désiré de l’appareil. 30-Ca-1-1

This product (local network devices) for

the band 5150-5250 MHz is only indoor

usage to reduce potential for harmful

interference to co-channel Mobile Satel-

lite systems.

High power radars are allocated as

primary users (meaning they have

priority) of 5250-5350 MHz and 5650-

5850 MHz and these radars could

cause interference and/or damage to

LELAN devices.

<Ne s’applique qu’aux modèles avec

technologie LAN sans Þ l>

Cet appareil (pour réseaux locaux

radioélectriques) dans les bandes de

fréquences 5150-5250 MHz est réser-

vé à une utilization à l’intérieur aÞ n de

réduire le risque d’interférence avec les

systèmes satellites mobiles bicanaux.

Les radars forte puissance sont dési-

gnés comme étant les premiers utili-

sateurs (c’est-à-dire qu’ils ont la prio-

rité) des bandes de fréquences 5250-

5350 MHz et 5650-5850 MHz. Ces

stations radars peuvent provoquer des

interférences et/ou des dommages à

ce périphérique. 30-Ca-2-1

<Only for model with wireless LAN/

wireless WAN/Bluetooth>

# This computer complies with Indus-

try Canada radiation exposure limits

set forth for an uncontrolled environ-

ment.

# This PC with WLAN and/or Blue-

tooth transmitters installed, has

been approved for portable opera-

tion and does not require any mini-

mum spacing be provided between

antennas and all person’s body.

<Ne s’applique qu’aux modèles avec

technologie Bluetooth/LAN sans Þ l/

WAN sans Þ l>

# Cet équipement est conforme aux

limites d’exposition aux rayonne-

ments d’Industrie Canada établies

pour un environnement non contrô-

lé.

# Ce PC avec émetteurs WLAN et/ou

Bluetooth a été approuvé à des Þ ns

d’opération mobile; aucun espace

minimum entre les antennes et le

corps de l’utilisateur n’est requis.

Read Me First

Regulatory Information

This device has been designed to oper-

ate with the WWAN antenna having a

maximum gain of 4 dBi for the 850 MHz

band, 3 dBi for the 1700

MHz

band and

3 dBi for the 1900

MHz

band. WWAN

Antenna having a higher gain is strictly

prohibited per regulations of Industry

Canada. The Required antenna imped-

ance is 50 ohms.

To reduce potential radio interference

to other users, the antenna type and

its gain should be so chosen that the

equivalent isotropically radiated power

(EIRP) is not more than that required

for successful communication.

Ce dispositif a été conçu pour fonc-

tionner avec l’antenne de réseau

étendu sans Þ l (WWAN) avec un gain

maximum de 4 dBi dans la bande

de 850 MHz, 3 dBi dans la bande de

1 700 MHz et 3 dBi dans la bande de

1 900 MHz. Les règlements d’Industrie

Canada interdisent l’utilisation d’une

antenne WWAN dont le gain serait

supérieur à cette limite. L’antenne doit

avoir une impédance de 50 ohms.

AÞ n de réduire le risque d’interférence

radioélectrique aux autres utilisateurs

des bandes de fréquences, le type

d’antenne et son gain doivent être

tels que la puissance isotrope rayon-

née équivalente (PIRE) n’est pas plus

élevée que le niveau requis pour as-

surer la communication. 32-Ca-1-1

FOR USE WITH MODEL NO. :

CF-AA6373A

POUR UTILISER AVEC MODÈLE :

CF-AA6373A 20-Ca-1

For U.S.A and Canada

For Used in Motor Vehicle /Pour L’utilisation Dans Un Véhicule Motorisé

Warning: Notebook Computer may be installed in a motor vehicle and visible to

the driver only if used to support vehicle related functions such as vehicle informa-

tion, system control, rear or side observation and navigation. If used for entertain-

ment purpose, such as television reception or video play, it must be installed to

the rear of the driver’s seat where it will not be visible, directly or indirectly, to the

operator of the motor vehicle. Check with individual state/provincial laws to deter-

mine lawful use of this product while operating within a motor vehicle.

Avertissement : L’ordinateur bloc-notes peut être installé dans un véhicule mo-

torisé et dans le champ de vision du conducteur uniquement en tant que dispositif

d’aide aux fonctions du véhicule, comme par exemple pour fournir des informa-

tions sur le véhicule, comme dispositif de contrôle de système, pour l’observation

à l’arrière ou sur les côtés du véhicule, ainsi que pour fournir de l’information

routière. Pour toute utilisation à Þ n de divertissement, comme par exemple pour

regarder la télévision ou jouer à des jeux vidéo, il doit être installé à l’arrière du

siège du conducteur, en un emplacement où il ne sera pas visible, ni directe-

ment ni indirectement, pour le conducteur du véhicule motorisé. VériÞ ez les lois

fédérales et nationales qui régissent l’utilisation légale de cet appareil à l’intérieur

d’un véhicule motorisé.

35-M-1

Read Me First

For India

For the purpose of recycling to facilitate effective utilization of resources,

please return this product to a nearby authorized collection center, regis-

tered dismantler or recycler, or Panasonic service center when disposing

of this product.

Please see the Panasonic website for further information on collection

centers, etc.

http://www.panasonic.co.in/wps/portal/home 68-M-1

Getting Started

Introduction

Thank you for purchasing this Panasonic product. For optimum performance and

safety, please read these instructions carefully.

In these instructions, the names are referred as follows.

indicates Windows® 8.1 Operating System.

indicates Windows® 7 Operating System.

! Terms and illustrations in these instructions

CAUTION : Conditions that may result in minor or moderate

injury.

NOTE : Useful and helpful information.

Enter

: Press [Enter] key.

Alt

Del

: Press and hold [Alt] key, and then press [Del]

key.

% : Page in these Operating Instructions or in the

Reference Manual.

: Reference to the on-screen manuals.

Display “Charm”: Align the cursor to the top right (or bottom right)

corner of the screen to display Charm menu.

Alternatively:

Flick toward the center of the screen from the

right edge.

: Touch (Settings) and then touch (Power).

(Start) - [All Programs] : Touch (Start), and then touch [All Programs].

# Some illustrations are simpliÞ ed to help your understanding and may look dif-

ferent from the actual unit.

# If you do not log on as an administrator, you cannot use some functions or

cannot display some screens.

# Refer for the latest information about optional products to the catalogs, etc.

# In these instructions, the names and terms are referred as follows.

& “Windows® 8.1 Pro 64-bit” as “Windows” or “Windows 8.1”

& “Windows® 7 Professional 32-bit Service Pack 1” and “Windows® 7 Profes-

sional 64-bit Service Pack 1” as “Windows” or “Windows 7”

Getting Started

$Screen messages are explained in [English (United States)].

$(Depending on the language preference, some screen messages in these

instructions are different from the actual screen messages. For example, [Flight

mode] may be displayed instead of [Airplane mode] in some language prefer-

ence.)

! Disclaimer

Computer speciÞ cations and manuals are subject to change without notice. Pana-

sonic Corporation assumes no liability for damage incurred directly or indirectly

from errors, omissions or discrepancies between the computer and the manuals.

! Trademarks

Microsoft®, Windows®, and the Windows logo are registered trademarks of Micro-

soft Corporation of the United States and/or other countries.

Intel, Core, Centrino and PROSet are either registered trademarks or trademarks

of Intel Corporation.

microSDXC Logo is a trademark of SD-3C, LLC.

Adobe, the Adobe logo and Adobe Reader are either registered trademarks or

trademarks of Adobe Systems Incorporated in the United States and/or other

countries.

Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and

licensed to Panasonic Corporation.

HDMI, the HDMI Logo and High-DeÞ nition Multimedia Interface are trademarks or

registered trademarks of HDMI Licensing LLC in the United States and other coun-

tries.

Names of products, brands, etc., appearing in this manual are trademarks or reg-

istered trademarks of their respective own companies.

Getting Started

Introduction

! On-screen Manual

For further information about the computer, you can refer to the on-screen manual.

# Reference Manual

The Reference Manual contains the practical information to help you fully enjoy

the computer’s performance.

# Important Battery Tips

The Important Battery Tips will provide you with the battery information so that

you can use the battery in the optimum condition to obtain longer operation

time.

To access the on-screen manuals, follow the steps below.

On the Start screen, touch the [Manual Selector] tile, and select the on-screen

manual.

Double-touch [Manual Selector] on the desktop screen, and select the on-screen

manual.

NOTE

# [Contents] tab or [Search] tab is displayed on the left side of the window.

Select tab and display the desired item.

Getting Started

A: Wireless WAN Antenna

<Only for model with wireless

WAN>

% Reference Manual “Wireless

WAN”

B: Wireless LAN Antenna

% Reference Manual “Wireless

LAN”

C: Ambient Light Sensor

The ambient light sensor is

equipped with an automatic

brightness adjustment function

that adjusts the display screen.

(% page !")

Front Camera

$ % Reference Manual “Camera”

D: Camera Lens

E: Camera Indicator

F: LED Indicators

: Power Indicator

Off: Power off/Hibernation,

Green: Power on, Blinking

green: Sleep.

: Drive status

: Battery status

% page 34 “When the battery

indicator does not light on”

% Reference Manual “Bat-

tery Power”

G: Wireless LAN Antenna / Blue-

tooth Antenna

% Reference Manual “Wireless

LAN” “Bluetooth”

H: Windows Button

% Reference Manual “Tablet

Buttons”

Description of Parts

ABD E

Front side

Getting Started

Description of Parts

A: Volume Button

% Reference Manual “Tablet

Buttons”

B: Power Switch

C: Rotation Lock Button

% Reference Manual “Display

Rotation”

D: A Button

% Reference Manual “Tablet

Buttons”

E: DC-IN Jack

F: Headset Jack

A headset or headphone can be

connected.

G: USB3.0 Port

% Reference Manual “USB

Devices”

H: Security Lock

A Kensington cable can be con-

nected.

For further information, read the

manual that comes with the cable.

I: Expansion Bus Connector

% Reference Manual “Cradle”

J: External Antenna Connector

<Only for model with wireless

WAN>

Left side Right side

DCBA

Top

Bottom

Getting Started

Rear Camera

$ % Reference Manual “Camera”

A: Camera Lens

B: Camera Light

C: Camera Indicator

D: Speaker

E: Battery Indicator

F: Battery Latch

% Reference Manual “Battery

Power”

G: Battery Pack

H: SIM Card Slot

<Only for model with wireless

WAN>

% Reference Manual “Wireless

WAN”

I: microSD Memory Card Slot

% Reference Manual “microSD

Memory Card Slot”

J: Barcode Reader / Serial Port /

LAN Port

<Only for model with Barcode

Reader>

% Reference Manual “Barcode

Reader”

% Reference Manual “Serial

Port”

% Reference Manual “LAN”

K: Built-in Bridge Battery

<Only for model with Built-in Bridge

Battery>

L: Smart Card Reader / Magnetic

Stripe Card Reader / NFC Reader

/ RFID Reader

<Only for model with Smart Card

Reader>

% Reference Manual “Smart

Card Reader”

<Only for model with Magnetic

Stripe Card Reader>

% Reference Manual “Magnetic

Stripe Card Reader”

% Reference Manual “NFC

Reader”

% Reference Manual “RFID

Reader”

Rear side

Top (optiopnal)

Getting Started

! Preparation

A Check and identify the supplied accessories.

If you do not Þ nd the described accessories, contact Panasonic Technical

Support (% page 67).

• AC Adaptor . . . . . . 1

Model No: CF-AA6373A

• AC Cord . . . . . . . . 1 • Battery Pack . . . . . 1

Model No: FZ-VZSU94W

• OPERATING INSTRUCTIONS (This book) . . . . . . . . . . . . . . . . . . . 1

B Read the LIMITED USE LICENSE AGREEMENT before breaking the seal

on the computer’s packaging (% page 56).

First-time Operation

1 Inserting the Battery Pack.

Turn over the computer and insert the battery pack

until it touch to the secured position.

# Make sure no foreign objects are under the com-

puter.

CAUTION

# Make sure the latch is securely locked. Otherwise the

battery pack may fall when you carry the computer.

# Do not touch the terminals of the battery pack and the

computer. Doing so can make the terminals dirty or

damaged, and may cause malfunction of the battery

pack and the computer.

NOTE

# Note that the computer consumes electricity even

when the computer power is off. If the battery pack is

fully charged, the battery will fully discharge in the fol-

lowing period of time:

Status FZ-VZSU94W FZ-FZSU95W

(optional)

When power is off

Approx. @@ weeks Approx. @@ weeks

In sleep Approx. @@ days Approx. @@ days

In hibernation

Approx. @@ weeks

Approx. @@ week

㪉

㪈

Getting Started

2 Connect your computer to a power out-

let.

The battery charging starts automatically.

CAUTION

# Do not disconnect the AC adaptor until the Þ rst-time

operation procedure is completed.

# When using the computer for the Þ rst time, do not con-

nect any peripheral device (including wired LAN cable)

except the battery pack and AC adaptor.

# Handling the AC adaptor

Problems such as sudden voltage drops may arise dur-

ing periods of thunder and lightning. Since this could

adversely affect your computer, an uninterruptible

power source (UPS) is highly recommended unless

running from the battery pack alone.

3 Turn on the computer.

Press the power switch

(% page 2!) until the power

indicator (% page 23) lights. (% page 31)

CAUTION

# Do not press the power switch repeatedly or do not

hold the power switch for four seconds or longer.

# Any changes from the default setting of the Setup Util-

ity must not be made until the First-time Operation is

completed.

4 Setup Windows.

Follow the on-screen instructions.

# The computer restarts several times. Do not touch

the screen or tablet buttons, and wait until the drive

indicator

has turned off.

# After the computer is turned on, the screen remains

black or unchanged for a while, but this is not a

malfunction. Wait for a moment until the Windows

setup screen appears.

㪈

㪉

Getting Started

First-time Operation

# Setup of Windows will take approximately

5 minutes / 20 minutes.

Go to the next step, conÞ rming each message on

the display.

# Follow the steps below.

A When “Enable sensors” is displayed, touch [En-

able this sensor].

B When the [User Account Control] screen is dis-

played, touch [Yes].

C At the [Display Rotation Tool] conÞ rmation

screen, touch [Yes].

The computer restarts automatically, and the set-

ting is enabled.

# You can set the Wireless Network after the setup of

Windows is complete.

$ If “Get online” is displayed, you can

select “Skip this step”.

$ “Join a wireless network” screen may

not appear.

CAUTION

# You can change the user name, password, image and

security setting after setup of Windows.

# Remember your password. If you forget the password,

you cannot use Windows. Creating a password reset

disk beforehand is recommended.

# Do not use the following words for user name: CON,

PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to

LPT9, @, &, space. In particular, if you create a user

name (account name) that includes the “@” mark, a

password will be requested at the log-on screen, even

if no password has been set. If you try to log on with-

out entering a password, “The user name or password

is incorrect.” may be displayed and you will not be

able to sign in / log on to

Windows (% page 51).

Getting Started

5 Create the recovery disc.

A recovery disc allows you to install OS and restore

its factory default condition, in case, for example, the

recovery partition of the ß ash memory is damaged.

We recommend creating a recovery disc before you

begin using the computer.

Refer to % Reference Manual “Recovery Disc

Creation Utility” about creating the disc.

NOTE

# PC Information Viewer

This computer periodically records the management information of the ß ash

memory, etc. The maximum data volume for each record is 1024 bytes.

This information is only used for estimating the cause when the ß ash memory

goes down by any possibility. They are never sent to outside via network nor

used for any other purpose except for the purpose described the above.

To disable the function, add the check mark for [Disable the automatic save

function for management information history] in [Hard Disk Status] of PC Infor-

mation Viewer, and touch [OK]. Then follow the on-screen instructions.

(% Reference Manual “Checking the Computer’s Usage Status”)

$! Before using wireless function

A Display “Charm”, and touch

- [Change PC Settings] - [Network] - [Airplane

mode].

Set [Airplane mode] to [Off], and then;

set [Wi-Fi] to [On] (for wireless LAN).

set [Mobile broadband] to [On] (for wireless WAN).

set [GPS] to [On] (for wireless WAN).

set [Bluetooth] to [On] (for Bluetooth).

$! To change the partition structure

You can shrink a part of an existing partition to create unallocated disk space,

from which you can create a new partition. In the default setting, you can use a

single partition.

1. Touch on the Start screen, and then long touch [This PC] under “Win-

dows System”.

2. Touch [Manage] on app bar.

Touch

(Start) and long touch [Computer], then touch [Manage].

# A standard user needs to enter an administrator password.

B Touch [Disk Management].

Getting Started

First-time Operation

C Long touch the partition for Windows (“c” drive in the default setting), and

touch [Shrink Volume].

# The partition size depends on the computer speciÞ cations.

D Input the size in [Enter the amount of space to shrink in MB] and touch

[Shrink].

# You cannot input a larger number than the displayed size.

# To select [Reinstall to the OS related partitions.] in installing OS

(% page 42), 70 GB / 60 GB or more is neces-

sary for [Total size after shrink in MB].

E Long touch [Unallocated] (the shrunk space in the step D) and touch [New

Simple Volume].

F Follow the on-screen instructions to make the settings, and touch [Finish].

Wait until formatting is completed.

NOTE

# You can create an additional partition using remaining unallocated space or

newly creating unallocated space.

# To delete a partition, long touch the partition and touch [Delete Volume] in the

step C.

Getting Started

Turning On

Press the power switch

(% page 2!) until the power indicator (% page 23)

lights.

NOTE

# Do not press the power switch repeatedly.

# The computer will forcibly be turned off if you press the power switch for four

seconds or longer.

# Once you turn off the computer, wait for ten seconds or more before you turn

on the computer again.

Do not perform the following operation until the drive indicator

turns off.

& Connecting or disconnecting the AC adaptor

& Pressing the power switch

Touching tablet buttons, screen or external mouse

Turning Off

A Shut down the computer.

1. Display “Charm”, and touch .

2. Touch [Power] - [Shut down].

Touch

(Start) - [Shutdown].

NOTE

$To turn off the computer completely, proceed as follows.

A Display “Charm”, and touch - [Change PC settings] - [Update and recov-

ery] - [Recovery].

B Touch [Restart now] under “Advanced startup”.

C Touch [Turn off your PC].

Turning On / Turning Off

Getting Started

Turning On / Turning Off

Precaution against Starting Up/Shutting Down

# Do not do the following

& Connecting or disconnecting the AC adaptor

& Pressing the power switch

& Touching tablet buttons, screen or external mouse

NOTE

# To conserve power, the following power saving methods are set at the time of

purchase.

& The screen automatically turns off after :

10 minutes (when AC adaptor is connected) of inactivity

5 minutes (when operating on battery power) of inactivity

& The computer automatically enters sleep*1 after :

20 minutes (when AC adaptor is connected) of inactivity

15 minutes (when operating on battery power) of inactivity

*1 Refer to Reference Manual “Sleep or Hibernation Functions” about re-

suming from sleep.

Useful Information

Handling and Maintenance

Operation environment

Place the computer on a ß at stable surface not subject to shock, vibration, and

danger of dropping. Do not place the computer upright or turn it over. If the

computer is exposed to an extremely strong impact, it may become damaged.

# Operating environment

Temperature: Operation : -10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*1

Storage : -20 °C to 60 °C {-4 °F to 140 °F}

Humidity: Operation : 30% to 80% RH (No condensation)

Storage : 30% to 90% RH (No condensation)

$Even within the above temperature/humidity ranges, operation for a long time

in extreme environments, smoking nearby, or operation in places where oil is

used or where there is a lot of dust will result in the product deterioration and

will shorten the product life.

*1 Do not expose the skin to this product when using the product in a hot or cold

environment. (% page #)

If the computer is wet in temperatures of 0 °C {32 °F} or below, freeze damage

may occur. Make sure to dry off the computer in such temperatures.

# Do not place the computer in the following areas, otherwise the computer may

be damaged.

& Near electronic equipment. Image distortion or noise may occur.

& In extremely high or low temperature.

# As the computer can become hot during operation, keep it away from items

that are sensitive to heat.

Handling cautions

This computer is designed to minimize shock to parts such as the LCD and the

ß ash memory drive, but no warranty is provided against any trouble caused by

shock. Be extremely careful when handling the computer.

# When carrying the computer:

& Turn off the computer.

& Remove all external devices, cables, Smart Cards and other protruding ob-

jects.

& Do not drop or hit the computer against solid objects.

& Do not grip the display part.

# When you board an airplane, take the computer with you and never put it in

your checked luggage. When using the computer on airplane, follow the air-

line’s instructions.

# When carrying a spare battery, put it in a plastic bag to protect its terminals.

Useful Information

Handling and Maintenance

# The touchscreen is designed to be used by a Þ nger tip. Do not place any ob-

ject on its surface and do not press down strongly with sharp-pointed or hard

objects that may leave marks (e.g., nails, pencils and ball point pens).

# Avoid any harmful substances such as oil from getting into the touchscreen.

The pointer may not work correctly.

# Be careful not to get injured by dropping or getting hit when carrying the com-

puter.

# Use only the pen (optional) to touch the screen. Do not place any object on its

surface and do not press down strongly with sharp-pointed or hard objects that

may leave marks (e.g., nails, pencils and ball point pens).

# Do not use the screen when dust or dirt (e.g., oil) is on the screen. Otherwise

foreign particles on the screen/pen (optional) can scratch the screen surface or

obstruct the pen (optional) operation.

# Use the pen (optional) only for touching the screen. Using it for any other pur-

pose may damage the pen (optional) and result in scratches on the screen.

$! When the battery indicator does not light on

The battery indicator may not light on even if the AC adaptor and the battery pack

are correctly connected to the computer, due to the following reasons.

# The AC adaptor’s protection function may be working. In this case, pull out the

AC cord and wait for more than 1 minute before reconnecting the AC cord.

! When using peripheral devices

Follow these instructions and the Reference Manual to avoid any damage to the

devices. Carefully read the instruction manuals of the peripheral devices.

# Use the peripheral devices conforming to the computer’s speciÞ cations.

# Connect to the connectors in the correct direction.

# If it is hard to insert, do not try forcibly but check the connector’s shape, direc-

tion, alignment of pins, etc.

# If screws are included, fasten them securely.

# Remove the cables when you carry the computer. Do not pull the cables forc-

ibly.

Useful Information

! Preventing your computer from unauthorized use via wireless LAN/Blue-

tooth/Wireless WAN

Before using wireless LAN/Bluetooth/Wireless WAN, make the appropriate se-

curity settings such as data encryption.

! Battery Recalibration

# The battery recalibration may take a long time due to the large battery capac-

ity. This is not a malfunction.

$<When performing “Battery Recalibration” after shutting down Windows>

& Full charge: Approximately @@ hours (with FZ-VZSU94W) / Approxi-

mately @@ hours (with FZ-VZSU95W (optional))

Complete discharge: Approximately @@ hours (with FZ-VZSU94W) / Ap-

proximately @@ hours (with FZ-VZSU94W)

When performing “Battery Recalibration” without shutting down Windows, it may

take more time to charge / discharge.

$! Sensors

This computer is equipped with four sensors (acceleration sensor, gyro sensor,

magnetic sensor, ambient light sensor), and you can use these sensors with any

software that is compatible.

As the accuracy of each sensor output is dependent on the operating environment

and other conditions, the results should only be used as a reference.

The acceleration sensor, gyro sensor, and magnetic sensor are located at the bot-

tom left of the LCD. The detection results of each sensor may vary depending on

the display mode, how you are holding the computer, the application software you

are using, and other factors.

Useful Information

Handling and Maintenance

# Automatic brightness adjustment

The computer is equipped with an automatic brightness adjustment function

that adjusts the display screen based on the ambient light sensor. You can

conÞ gure the automatic adjustment function as follows.

A Display “Charm”, and touch

- [Change PC Settings] - [PC and devices] -

[Power and sleep], then set [Adjust my screen brightness automatically] to

[On].

A Touch

(Start) - [Control Panel] - [Hardware and Sound] - [Power Option].

B Touch [Change plan settings] for the power plan currently used.

C Touch [Change advanced power settings] and double-touch [Display].

D Double-touch [Enable adaptive brightness], make necessary settings, and

touch [OK].

Set each item to ON, and the brightness of the screen display will adjust

automatically.

The ambient light sensor is located at the top of LCD.

The ambient light cannot be detected properly if this area is obstructed or dirty.

# Magnetic sensor

The magnetic sensor on the computer operates by detecting geomagnetism.

Therefore, the magnetic sensor may not function properly and it readings may

be inaccurate, especially in the following environments.

& Inside or near steel structures such as buildings or bridges

& Inside or near automobiles, or near train power lines

& Near metallic furniture or appliances

& When the AC adaptor or other peripheral devices are brought closer to the

computer

& Near magnets, speakers, or other objects with strong magnetic Þ elds

The magnetic directions indicated by the magnetic sensor may not be accurate

immediately after purchase or in environments with poor magnetic Þ elds.

In such cases, turn on the computer and move it as follows.

A Hold the computer so that its display side is facing the ground and level.

B While keeping the computer level, rotate it 90 degrees or more clockwise.

C Return the computer to position A, and rotate it 90 degrees or more coun-

terclockwise.

D Return the computer to position A.

E Tilt the computer 90 degrees or more to the left so that the left side of the

computer tilts down.

F Return the computer to position A, and tilt it 90 degrees or more to the right

so that the right side of the computer tilts down.

Useful Information

CAUTION

! Hold the computer Þ rmly when moving it. Strong shocks from dropping the

computer may result in damage.

Maintenance

If drops of water or other stains get on the surface of the LCD panel, wipe them off

immediately. Failure to do so may result in staining.

To clean the LCD panel

Use the soft cloth. (For further information, refer to “Suggestions About Cleaning

the LCD Surface” % Reference Manual “Screen Input Operation”.)

To clean areas other than the LCD panel

Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in

water-diluted detergent and wring it thoroughly.

CAUTION

# Do not use benzene, thinner, or rubbing alcohol since it may adversely af-

fect the surface causing discoloration, etc. Do not use commercially-available

household cleaners and cosmetics, as they may contain components harmful

to the surface.

# Do not apply water or detergent directly to the computer, since liquid may enter

inside of the computer and cause malfunction or damage.

Dispose of Computer

Attention Customers

Don't remove the battery by yourself. The battery must be removed by quali-

Þ ed professionals.

When disposing of this product, be sure to contact qualiÞ ed

professionals to remove the battery.

Useful Information

Handling and Maintenance

Attention QualiÞ ed professionals to remove the battery

Dispose of this product correctly in accordance with the local regulations after

removing the battery as shown in the following procedure.

$! Preparation

# Remove all peripherals (microSD memory card, etc.).

Erase the stored data. (% Reference Manual “Erasing Flash Memory Data”)

CAUTION

# Never disassemble the computer except before disposal.

# Refer to page 3 for precautions when disposing of the computer.

1. Turn off the computer, and disconnect the AC adaptor.

2. Turn over the computer, remove the battery pack, and wait for about 3 min-

utes.

3. Remove the screws (A) and the cover.

4. Pull out all cables from the connector on the cover side.

Useful Information

5. Pull out the battery cable and the plastic tab (B) to remove the battery.

<Model with Smart card reader/Mag-

netic stripe card reader/NFC reader/

RFID reader>

<Model without Smart card reader/

Magnetic stripe card reader/NFC

reader/RFID reader>

6. <Only for model with Smart card reader/Magnetic stripe card reader/NFC

reader/RFID reader>

Pull out the plastic tab (C) to remove the circuit from the battery.

7. Insulate the connectors on the built-in battery by covering them with plastic

tape, for example.

Useful Information

Installing Software

Installing software will return the computer to the default condition. When you

install the software, the ß ash memory data will be erased.

Back up important data to other media or an external hard disk before installa-

tion.

CAUTION

# Do not delete the Recovery Partition on the ß ash memory. The disk space in

the partition is not available to store data.

$To check the Recovery Partition, perform the following methods.

$1. Flick from the middle of the Start screen to the top, and then long touch

[This PC] under “Windows System”.

$ 2. Touch [Manage] on app bar.

$ Touch

(Start) and long touch [Computer], then touch [Manage].

$ # A standard user needs to enter an administrator password.

$B Touch [Disk Management].

$! Remove everything and reinstall Windows

Preparation

# <Only for model with TPM> Connect the external keyboard.

# Remove all peripherals.

# Connect the AC adaptor and do not remove it until installation is com-

plete.

1 Perform “Remove everything and reinstall Windows”.

A Display “Charm”, and touch

- [Change PC settings] - [Update and

recovery] - [Recovery].

B Touch [Get Started] under “Remove everything and reinstall Windows”.

C Touch [Next].

D Select the option.

& Just remove my Þ les

Perform the reinstallation of the Windows in a few moments (Approxi-

mately 20 minutes).

& Fully clean the drive

By fully cleaning, the deleted Þ les can not be recovered easily and

the security level will be increased. The processing time will be longer

(Approximately 140 minutes).

Follow the on-screen instructions.

After the reinstallation, the computer will restart.

Useful Information

# Do not interrupt installation, for example by turning off the computer or

performing other operation.

$Otherwise installation may become unavailable as Windows may not

start up or the data may be corrupted.

2 Perform the “First-time Operation” (% page 27).

NOTE

# The date and time, and the time zone may not be correct. Be sure to set

them correctly.

3 Perform Windows Update.

4 <Only for model with TPM> Clear TPM.

A Flick from the middle of the Start screen to the top.

B Touch [Run] under “Windows System”, input [tpm.msc] and touch [OK].

C Touch [Clear TPM…] under “Actions” on the right of the “TPM Manager

on Local Computer” screen.

D Touch [Restart] of the “Manage the TPM security hardware” screen.

The computer will restart.

E When “TPM conÞ guration change was requested to ...” is displayed,

press

F12

F Touch the Desktop tile, and when “TPM is ready” appears, touch [Close].

$! Hard disk (Flash memory) recovery

Preparation

# Remove all peripherals.

# Connect the AC adaptor and do not remove it until installation is com-

plete.

You can reinstall the OS that was pre-installed at the time of purchase (Windows

8.1 or Windows 7).

If reinstallation using the method described in “Remove everything

and reinstall Windows” above is not successful, follow the steps below.

1 Start the Setup Utility.

A Display “Charm”, and touch

- [Change PC settings] - [Update and

recovery] - [Recovery].

B Touch [Restart now] under “Advanced startup”.

C Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] -

[Restart].

Turn on the computer, and touch top left of the screen while [Panasonic]

boot screen is displayed.

Useful Information

Installing Software

# If the [Panasonic] boot screen is not displayed, turn on the computer

while touching top left of the screen.

# If the password is requested, enter the Supervisor Password.

2 Write down all of the contents of the Setup Utility and

touch [Exit] and double-touch [Load Default Values].

At the conÞ rmation message, touch [Yes].

3 Check the [UEFI Boot] setting of the Setup Utility.

[UEFI Boot] should be set to as follows.

When installing Windows 8.1 : [Enabled]

When installing Windows 7 : [Disabled]

4 Touch [Exit] and double-touch [Save Values and Reboot].

At the conÞ rmation message, touch [Yes].

Computer will restart.

5 Touch top left of the screen while [Panasonic] boot screen

is displayed.

The Setup Utility starts up.

# If the password is requested, enter the Supervisor Password.

6 Touch [Exit] and double-touch [Recovery Partition].

Touch [Next] and touch [YES].

Touch [Reinstall Windows] and touch [Next].

8 At the License Agreement screen, touch [Yes, I agree to

the provisions above and wish to continue!] and touch

[Next].

9 Touch [Next].

If the option is displayed, select the setting and touch [Next].

# [Reinstall Windows to the System Disk to factory default.]

Select this option when you want to install Windows to the factory default.

After installation, you can create a new partition. For how to create a new

partition, refer to “To change the partition structure” (% page 29).

# [ Reinstall to the OS related partitions.]*1

Select this option when the ß ash memory has already been divided into

several partitions and you want to keep the partition structure. For how

to create a new partition, refer to “To change the partition structure”

(

% page 29

This does not appear if Windows cannot be installed to the recovery partition and

the area usable by Windows.

10 At the conÞ rmation message, touch [YES].

11 Select OS (32bit or 64bit) and touch [OK].

Useful Information

12 At the conÞ rmation message, touch [YES].

Installation starts according to the instructions on the screen. (It will take

approximately 20 minutes.)

# Do not interrupt installation, for example by turning off the computer or

performing other operation.

$Otherwise installation may become unavailable as Windows may not

start up or the data may be corrupted.

13 When Ending process screen is displayed, touch [OK] to

turn off the computer.

14 Turn on the computer.

# If the password is requested, enter the Supervisor Password.

15 Perform the “First-time Operation” (% page 27).

NOTE

# The date and time, and the time zone may not be correct.

Be sure to set them correctly.

16 Start the Setup Utility and change the settings as neces-

sary.

17 Perform Windows Update.

18 <Only for model with TPM> Clear TPM

(% page 4!).

$! Using Recovery Disc

Use the Recovery Disc in the following conditions.

& You have forgotten the administrator password.

& Installation is not complete. The recovery partition in the ß ash memory may be

broken.

& <Only for Windows 7 downgrade model>

To change OS from Windows 7 to Windows 8.1, or vice versa.

NOTE

# To change OS from 32 bit to 64 bit, or vice versa, install OS using

the recovery partition in the ß ash memory.

Useful Information

Installing Software

Preparation

# Prepare the following items:

$• Recovery Disc (% Reference Manual “Recovery Disc Creation

Utility”)

$• USB DVD drive (optional) (refer to recent catalogs and other sources

for information about the products available)

# Remove all peripherals (except for the USB DVD drive).

# Connect the AC adaptor and do not remove it until installation is com-

plete.

1 Connect the DVD drive to the USB port.

2 Start the Setup Utility.

A Display “Charm”, and touch

- [Change PC settings] - [Update and

recovery] - [Recovery].

B Touch [Restart now] under “Advanced startup”.

C Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] -

[Restart].

Turn on the computer, and touch top left of the screen while [Panasonic]

boot screen is displayed.

# If the [Panasonic] boot screen is not displayed, turn on the computer

while touching top left of the screen.

# If the password is requested, enter the Supervisor Password.

3 Write down all of the contents of the Setup Utility and

touch [Exit] and double-touch [Load Default Values].

At the conÞ rmation message, touch [Yes].

4 Check the [UEFI Boot] setting of the Setup Utility.

[UEFI Boot] should be set to as follows.

When the recovery disc for Windows 8.1 is used: [Enabled]

When the recovery disc for Windows 7 is used: [Disabled]

5 Set the Recovery Disc into the DVD drive.

6 Touch [Exit] and double-touch [Save Values and Reboot].

At the conÞ rmation message, touch [Yes].

Computer will restart.

7 Touch top left of the screen while [Panasonic] boot screen

is displayed.

The Setup Utility starts up.

# If the password is requested, enter the Supervisor Password.

Useful Information

8 Touch [Exit] and double-touch your DVD drive in [Boot

Override].

The computer will restart.

9 Touch [Reinstall Windows] and touch [Next].

10 At the conÞ rmation message, touch [YES].

11 At the License Agreement screen, touch [Yes, I agree to

the provisions above and wish to continue!] and touch

[Next].

12 Touch [Next].

If the option is displayed, select the setting and touch [Next].

# [Reinstall Windows to the System Disk to factory default.]

Select this option when you want to install Windows to the factory default.

After installation, you can create a new partition. For how to create a new

partition, refer to “To change the partition structure” (% page 29).

# [Reinstall to the OS related partitions.]*2

Select this option when the hard disk has already been divided into

several partitions and you want to keep the partition structure. For how

to create a new partition, refer to “To change the partition structure”

(

% page 29

This does not appear if Windows cannot be installed to the recovery partition and

the area usable by Windows.

13 At the conÞ rmation message, touch [YES].

Installation starts according to the instructions on the screen. (It will take

approximately 30 - 45 minutes.)

# Do not interrupt installation, for example by turning off the computer.

$Otherwise installation may become unavailable as Windows may not

start up or the data may be corrupted.

14 When Ending process screen is displayed, remove the

Recovery Disc and DVD Drive and then touch [OK].

Follow the on-screen instructions.

Some models may take approximately 40 minutes.

15 Perform the “First-time Operation” (% page 27).

16 Start the Setup Utility and change the settings as neces-

sary.

17 Perform Windows Update.

18 <Only for model with TPM> Clear TPM

(% page 41).

Troubleshooting

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an

advanced troubleshooting guide in the “Reference Manual”. For a software prob-

lem, refer to the software’s instruction manual. If the problem persists, contact

Panasonic Technical Support (% page 67). You can also check the computer’s

status in the PC Information Viewer (% Reference Manual “Troubleshooting

(Advanced)”).

! Starting Up

Cannot start up.

The power indicator

or battery indicator

is not lit.

# Connect the AC adaptor.

# Insert a fully charged battery.

# Remove the battery pack and the AC adaptor, then connect

them again.

# If a device is connected to the USB port, disconnect the

device, or set [USB Port] or [Legacy USB Support] to [Dis-

abled] in the [Advanced] menu of the Setup Utility.

# Turn off the concealed mode (% Reference Manual

“Tablet Buttons”).

# Check the [UEFI Boot] setting of the Setup Utility.

[UEFI Boot] should be set to [Enabled] /

[Disabled].

The power is turned

on but “Warming up

the system” ap-

pears.

# The computer is warming up before start up. Wait for the

computer to start up (the maximum waiting time will be

displayed on the screen). If, “Cannot warm up the system”

is displayed, the computer failed to warm up and does not

start. In this case, turn off the computer, leave it in an envi-

ronment of 5 °C {41 °F} or higher temperature for about an

hour, and then turn on the power again.

Cannot turn on the

computer.

The computer does

not resume from

sleep.

(The battery indica-

tor blinks green and

orange alternately.)

# Leave it in an environment of 5 °C {41 °F} or higher tem-

perature for about an hour, then turn on the power again.

Troubleshooting

! Starting Up

You have forgotten

the password.

# Supervisor Password or User Password: Contact Pana-

sonic Technical Support (% page 67).

# Administrator password:

& If you have a password reset disk, you can reset the ad-

ministrator password. Set the disk and enter any wrong

password, then follow the on-screen instructions and set

a new password.

& If you do not have a password reset disk, reinstall

(% page 40) and set up Windows, and then set a new

password.

“Remove disks or

other media. Press

any key to restart”

or a similar mes-

sage appears.

# A ß oppy disk is in the drive and it does not contain system

startup information. Remove the ß oppy disk and press any

key.

# If a device is connected to the USB port, disconnect the

device, or set [USB Port] or [Legacy USB Support] to [Dis-

abled] in the [Advanced] menu of the Setup Utility.

# If the problem persists after removing the disk, it may be a

ß ash memory failure. Contact Panasonic Technical Support

(% page 67).

Windows startup

and operation is

slow.

# Start the Setup Utility (% Reference Manual “Setup

Utility”) to return the Setup Utility settings (excluding the

passwords) to the default values. Start the Setup Utility and

make the settings again. (Note that the processing speed

depends on the application software, so this procedure

may not make Windows faster.)

# If you installed a resident software after purchase, turn off

the residence.

Troubleshooting

Troubleshooting (Basic)

! Starting Up

The date and time

are incorrect.

# Make the correct settings.

A Open the Control Panel.

Flick from the middle of the Start screen to the top and

touch [Control Panel] under “Windows System”.

Touch

(Start) - [Control Panel].

B Touch [Clock, Language, and Region] - [Date and Time].

# If the problem persists, the internal clock battery may need

to be replaced. Contact Panasonic Technical Support

(% page 67).

# When the computer is connected to network, check the

date and time of the server.

# The 2100 A.D. or later year will not be correctly recognized

on this computer.

[Executing Bat-

tery Recalibration]

screen appears.

# The Battery Recalibration was canceled before Windows

was shut down last time. To start up Windows, turn off the

computer by the power switch, and then turn on.

Troubleshooting

! Starting Up

[Enter Password]

does not appear

when resuming

from sleep/hiberna-

tion.

# Select [Enabled] in [Password On Resume] in the [Security]

menu of the Setup Utility (% Reference Manual “Setup

Utility”).

# The Windows password can be used instead of the pass-

word set in the Setup Utility.

A Add a password.

1. Display “Charm” and touch

- [Change PC settings]

- [Accounts].

2. Touch [Sign-in options], and touch [Add] under “Pass-

word”.

1. Touch

(Start) - [Control Panel].

2. Touch [User Accounts and Family Safety] - [Add or

remove user accounts].

B Set up the following.

1. Open the Control Panel, touch [System and Security]

- [Power Options] - [Require a password on wakeup].

2. Add a check mark for [Require a password].

1. Touch [Control Panel] - [System and Security] - [Power

Option] - [Require a password when the computer

wakes] and add a check mark for [Require a pass-

word].

Cannot resume. # One of the following operations may have been carried out.

Press the power switch to turn on the computer. Data not

saved will be lost.

& In sleep mode, the AC adaptor or battery pack was

disconnected, or a peripheral was connected or discon-

nected.

& The power switch was pressed for four seconds or longer

to forcibly turn off the computer.

# An error may occur when the computer automatically en-

ters the sleep or hibernation mode while the screensaver is

active. In this case, turn off the screensaver or change the

pattern of the screensaver.

Troubleshooting

Troubleshooting (Basic)

! Starting Up

Other startup prob-

lems.

# Start the Setup Utility (% Reference Manual “Setup

Utility”) to return the Setup Utility settings (excluding the

passwords) to the default values. Start the Setup Utility and

make the settings again.

# Remove all peripheral devices.

# Check to see if there was a disk error.

A Remove all peripheral devices including an external

display.

1. Flick from the middle of the Start screen to the top,

and then long touch [This PC] under “Windows Sys-

tem”.

1. Touch

(Start) - [Computer].

Long touch [Windows (C:)], and touch [Properties].

Long touch [Local Disk (C:)], and touch [Properties].

Touch [Tools] - [Check].

Touch [Tools] - [Check Now...].

& A standard user needs to enter an administrator pass-

word.

E Follow the on-screen instructions.

Start the computer in Safe Mode and check the error

details. When the [Panasonic] boot screen disappears*1 at

startup, press and hold

until the Windows Advanced

Options Menu is displayed. Select the Safe Mode and

press

Enter

*1 When [Password on boot] is set to [Enabled] in the [Security]

menu of the Setup Utility, [Enter Password] appears after

the [Panasonic] boot screen disappears. As soon as you

enter the password and press

Enter

, press and hold

Troubleshooting

! Entering Password

Even after enter-

ing the password,

password input

screen is displayed

again.

# The computer may be in ten-key mode.

If the NumLk indicator

lights, press

NumLk

to disable

the ten-key mode, and then input.

# The computer may be in Caps Lock mode.

If the Caps Lock indicator lights, press

Caps Lock

disable the Caps Lock mode, and then input.

Cannot log on to

Windows. ( “The

user name or pass-

word is incorrect.”

is displayed.)

# The user name (account name) includes an “@” mark.

$- If another user account name exists:

Log on to Windows using another user account name,

and delete the account name that includes “@”. Then cre-

ate a new account name.

- If no other account name exists:

You need to reinstall Windows (% page 40).

! Shutting down

Windows does not

shut down.

# Remove the USB device.

# Wait one or two minutes. It is not a malfunction.

Troubleshooting

Troubleshooting (Basic)

! Display

No display. # The display is turned off by the power-saving function.

Touch the screen.

# The computer entered sleep or hibernation by the power-

saving function. To resume, press the power switch.

# When using an external display,

& Check the cable connection.

& Turn on the display.

& Check the settings of external display.

The screen is dark. # The screen is darker when the AC adaptor is not con-

nected. Open the Dashboard for Panasonic PC and adjust

the brightness. As you increase the brightness, battery con-

sumption increases.

$You can separately set the brightness for when the AC

adaptor is connected and when not connected.

# Turn off the concealed mode (% Reference Manual

“Key Combination”).

The screen is disor-

dered.

# Changing the number of display colors and resolution may

affect the screen. Restart the computer.

# Connecting/disconnecting an external display may affect

the screen. Restart the computer. Under factory default set-

tings, the brightness of the display screen will adjust auto-

matically based on the ambient light detected by the ambi-

ent light sensor. You can adjust the settings for this sensor

(% page 35).

During Simultane-

ous display, one of

the screens be-

comes disordered.

# When using the Extended Desktop, use the same display

colors for the external display as those used by the LCD.

If you continue to experience problems, try changing the

display.

Long touch on the desktop, and touch [Graphics Proper-

ties...] - [Display].

# Simultaneous display cannot be used until Windows startup

is complete (during Setup Utility, etc.).

The external dis-

play does not work

normally.

# If the external display does not support the power saving

function, it may not work normally when the computer en-

ters the power saving mode. Turn off the external display.

Cannot rotate the

display.

# The application program currently running may not support

the image rotation. Quit the program, and then try to rotate

the image. This can ameliorate the status.

# When the automatic rotation is off, screen display does not

rotate automatically.

Troubleshooting

! Screen

The pointer does

not work.

# When using the external mouse, connect it correctly.

# When using the external keyboard, restart the computer

using the keyboard.

# If the computer does not respond to keyboard commands,

read “No response” (% page 55).

Cannot point the

correct position

using the optional

pen.

# Perform the screen calibration (% Reference Manual

“Screen Input Operation” ).

# Use the optional pen.

# On the Windows logon screen or the Welcome screen, you

may not be able to point the correct position using the pen

(optional). Use the external keyboard or the external mouse

to log on.

# You may not be able to point the correct position using your

Þ nger after resuming from sleep or hibernation while the

display is rotated.

$If this is the case, proceed as follows by using the external

mouse.

A Start Dashboard for Panasonic PC and click [Basic] -

[Change Settings] on the [Touch Calibration].

B Click [Reset], then click [Yes] at the conÞ rmation mes-

sage.

C Click [OK].

Troubleshooting

Troubleshooting (Basic)

! On-screen Document

The document of

PDF format is not

displayed.

# Install Adobe Reader.

A Log on to Windows as an administrator.

B Touch

(Start) and input “c:\util\reader\en\Pinstall.bat”

in [Search Programs and Þ les] then press

Enter

C Update Adobe Reader to its latest version.

If your computer is connected to the internet, start up

Adobe Reader and touch [Help] - [Check for Updates...].

Troubleshooting

! Others

No response. # Open Task Manager and close the software application that

is not responding.

# An input screen (e.g., password input screen at startup)

may be hidden behind another window. Touch the applica-

tion icons at the bottom of the screen to check.

# Press the power switch for four seconds or longer to shut

down the computer, and then press the power switch to

turn it on. If the application program does not work normal-

ly, uninstall and reinstall the program. To uninstall,

A Open the Control Panel.

Flick from the middle of the Start screen to the top and

touch [Control Panel] under “Windows System”.

Touch

(Start) - [Control Panel].

B Touch [Program] - [Uninstall a program].

Cannot connect to

a network.

# Set the device ([Wireless LAN] / [Bluetooth] / [Wireless

WAN] of [Wireless ConÞ guration]) to [Enabled] in the [Ad-

vanced] menu of the Setup Utility (Wireless ConÞ guration).

# Display “Charm”, and touch

- [Change PC Settings] -

[Network]. Set [Airplane mode] to [Off], and then;

set [Wi-Fi] to [On] (for wireless LAN).

set [Mobile broadband] to [On] (for wireless WAN).

set [GPS] to [On] (for wireless WAN).

set [Bluetooth] to [On] (for Bluetooth).

Appendix

LIMITED USE LICENSE AGREEMENT

THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS

PANASONIC PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE END-

USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH

THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS

SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE YOUR ACCEPTANCE

OF THE TERMS OF THIS LICENSE.

Panasonic Corporation has developed or otherwise obtained the Programs and

hereby licenses their use to you. You assume sole responsibility for the selec-

tion of the Product (including the associated Programs) to achieve your intended

results, and for the installation, use and results obtained therefrom.

LICENSE

A. Panasonic Corporation hereby grants you a personal, non-transferable and

non-exclusive right and license to use the Programs in accordance with the

terms and conditions stated in this Agreement. You acknowledge that you are

receiving only a LIMITED LICENSE TO USE the Programs and related docu-

mentation and that you shall obtain no title, ownership nor any other rights

in or to the Programs and related documentation nor in or to the algorithms,

concepts, designs and ideas represented by or incorporated in the Programs

and related documentation, all of which title, ownership and rights shall remain

with Panasonic Corporation or its suppliers.

B. You may use the Programs only on the single Product which was accompanied

by the Programs.

C. You and your employees and agents are required to protect the conÞ dentiality

of the Programs. You may not distribute or otherwise make the Programs or re-

lated documentation available to any third party, by time-sharing or otherwise,

without the prior written consent of Panasonic Corporation.

D. You may not copy or reproduce, or permit to be copied or reproduced, the Pro-

grams or related documentation for any purpose, except that you may make

one (1) copy of the Programs for backup purposes only in support of your use

of the Programs on the single Product which was accompanied by the Pro-

grams. You shall not modify, or attempt to modify, the Programs.

E. You may transfer the Programs and license them to another party only in con-

nection with your transfer of the single Product which was accompanied by

the Programs to such other party. At the time of such a transfer, you must also

transfer all copies, whether in printed or machine readable form, of every Pro-

gram, and the related documentation, to the same party or destroy any such

copies not so transferred.

Appendix

F. You may not remove any copyright, trademark or other notice or product iden-

tiÞ cation from the Programs and you must reproduce and include any such

notice or product identiÞ cation on any copy of any Program.

YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANI-

CALLY OR ELECTRONICALLY TRACE THE PROGRAMS, OR ANY COPY

THEREOF, IN WHOLE OR IN PART.

YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PRO-

GRAMS OR ANY COPY THEREOF, IN WHOLE OR IN PART, EXCEPT AS EX-

PRESSLY PROVIDED IN THE LICENSE.

IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO

ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR

LICENSE IS AUTOMATICALLY TERMINATED.

TERM

This license is effective only for so long as you own or lease the Product, unless

earlier terminated. You may terminate this license at any time by destroying, at

your expense, the Programs and related documentation together with all copies

thereof in any form. This license will also terminate effective immediately upon oc-

currence of the conditions thereof set forth elsewhere in this Agreement, or if you

fail to comply with any term or condition contained herein. Upon any such termina-

tion, you agree to destroy, at your expense, the Programs and related documenta-

tion together with all copies thereof in any form.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDER-

STAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATE-

MENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY

PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER

COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF

THIS AGREEMENT.

GOVERNMENT RESTRICTED RIGHTS.

The Software is provided with “RESTRICTED RIGHTS.” Use duplication or dis-

closure by the government is subject to restrictions as set forth in FAR52.227-14

and DFAR252. 227-7013 et seq. or their successors.

Use of the Software by the government constitutes acknowledgement of Intel’s

proprietary rights therein.

Contractor or Manufacturer is Intel Corporation, 2200 Mission College Blvd.,

Santa Clara, CA 95052.

Appendix

Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic (le “Produit”)

sont exclusivement concédés en licence à l’utilisateur ultime (“vous”), et ils ne

peuvent être utilisés que conformément aux clauses contractuelles cidessous.

En utilisant les logiciels, vous vous engagez de manière déÞ nitive à respecter les

termes, clauses et conditions des présentes.

Panasonic Corporation a mis au point ou obtenu les Logiciels et vous en concède

l’utilisation par les présentes. Vous assumez l’entière responsabilité du choix de

ce Produit (y compris des Logiciels associés) pour obtenir les résultats escomp-

tés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.

Licence

A. Panasonic Corporation vous octroie par les présentes le droit et la licence per-

sonnels, non cessibles et non exclusifs d’utiliser les Logiciels conformément

aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir

qu’un droit limité d’utiliser les Logiciels et la documentation les accompagnant

et vous vous engagez à n’obtenir aucun droit de titre, propriété ni aucun autre

droit vis-à-vis des Logiciels et de la documentation les accompagnant ni vis-à-

vis des algorithmes, concepts, dessins, conÞ gurations et idées représentés par

ou incorporés dans les Logiciels et la documentation les accompagnant, dont

les titres, propriété et droits resteront tous à Panasonic Corporation ou à leurs

propriétaires.

B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accom-

pagné par les Logiciels.

C. Vous et vos employés ou agents êtes requis de protéger la conÞ dentialité des

Logiciels. Vous ne pouvez ni distribuer ni mettre les Logiciels et la documen-

tation les accompagnant à la disposition d’un tiers, par partage de temps ou

de quelque autre manière que ce soit, sans l’autorisation écrite préalable de

Panasonic Corporation.

D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction

des Logiciels ni de la documentation les accompagnant pour quelque Þ n que

ce soit, à l’exception d’une (1) copie des Logiciels à des Þ ns de sauvegarde

uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique

qui est accompagné par les Logiciels. Vous ne pouvez ni modiÞ er ni tenter de

modiÞ er les Logiciels.

Contrat de licence d’usage limité

Appendix

E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie

qu’en rapport avec votre cession du Produit unique qui est accompagné par

les Logiciels à cette autre partie. Au moment de cette cession, vous devez

céder également toutes les copies, que ce soit sous forme imprimée ou lisible

par la machine, de tous les Logiciels ainsi que de la documentation les accom-

pagnant, à la même partie ou détruire les copies non cédées.

F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de com-

merce ou autre ni aucune identiÞ cation de produit des Logiciels et vous devez

reproduire et inclure toutes ces notices ou identiÞ cations de produit sur toutes

les copies des Logiciels.

Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer

les Logiciels ni aucune de leurs copies, de façon électronique ou mécanique, en

tout ou en partie.

Vous ne pouvez utiliser, copier, modiÞ er, altérer ni céder les Logiciels ni aucune

de leurs copies, en tout ou en partie, à l’exception de ce qui est expressément

stipulé dans ce contrat.

Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie,

à l’exception de ce qui est autorisé au paragraphe E ci-dessus, votre licence est

automatiquement résiliée.

Termes, clauses et conditions

Cette licence n’est effective que pour la durée de possession ou de crédit-bail du

Produit, à moins d’une résiliation antérieure. Vous pouvez résilier cette licence

à tout moment en détruisant, à vos frais, les Logiciels et la documentation les

accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette

licence sera également résiliée, avec application immédiate, si les conditions de

résiliation déÞ nies ailleurs dans ce contrat se sont réalisées ou si vous ne respect-

ez pas les termes, clauses et conditions qui y sont contenues. Au moment de la

résiliation, vous acceptez de détruire, à vos frais, les Logiciels et la documentation

les accompagnant avec toutes leurs copies, sous quelque forme que ce soit.

Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et

avoir accepté de respecter ses termes, clauses et conditions. Vous reconnaissez

en outre qu’ils sont la description complète et exclusive du contrat conclu entre

nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit

ou oral, et toute autre communication entre nous, relativement à l’objet du présent

contrat.

Appendix

This page provides the speciÞ cations for the basic model.

The model number is different according to the unit conÞ guration.

# To check the model number:

Check the bottom of the computer or the box the computer came in at the time

of purchase.

# To check CPU speed, memory size and the ß ash memory drive size:

Run the Setup Utility (% Reference Manual “Setup Utility”) and select [In-

formation] menu.

[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]:

Flash memory drive size

! Main SpeciÞ cations

Model No. FZ-M1CCAAXBM / FZ-M1CCAAXCM

CPU Intel® Core™ i5-4302Y Processor (3 MB*1 cache, up to

2.30 GHz with Intel® Turbo Boost Technology)

Chipset CPU embedded

Video controller CPU embedded

Memory*1*2 4 GB (8 GB Max.)

Video Memory*1*3

UMA 1792 MB Max. (When memory is either 4 GB or

8 GB)

UMA <32-bit> @@ MB Max. <64-bit> @@ MB Max.

(When memory is either 4 GB or 8 GB)

Hard Disk Drive Storage*4 Flash memory drive : 128 GB

Approx. @@ GB is used as a partition with HDD recovery

tools. (Users cannot use this partition.)

Approx. @@ GB is used as a partition with system tools.

(Users cannot use this partition.)

Approx. @@ GB is used as a partition with HDD recovery

tools. (Users cannot use this partition.)

Approx. @@ MB is used as a partition with system tools.

(Users cannot use this partition.)

Display Method 7.0 WXGA type (1280 × 800 dots)

Internal LCD*5 65,536/16,777,216 colors (1280 × 800 dots)

Wireless LAN*6 Intel® Dual Band Wireless-N 7260 (% page 63)

Bluetooth*7 % page 6$

Wireless WAN*8 (Optional) Sierra™ Wireless High-speed module

SpeciÞ cations

Appendix

! Main SpeciÞ cations

Model No. FZ-M1CCAAXBM / FZ-M1CCAAXCM

LAN (Optional) IEEE 802.3 10Base-T/IEEE 802.3u 100Base-

TX/IEEE 802.3ab 1000Base-T

Sound WAVE and MIDI playback, Intel® High DeÞ nition Audio

subsystem support, Monaural speaker

Security Chip TPM (TCG V 1.2 compliant)*9

Camera*10 Front 1280 × 720 dots, 30 fps (Video) / 1920 × 1080 dots (Still),

Dual Microphone

Rear 1280 × 720 dots, 30 fps (Video) / 2592 × 1944 dots (Still) /

With camera light

Sensor Ambient light

sensor

Equipped

Magnetic sen-

sor

Gyro sensor

Acceleration

sensor

Card Slot microSD Mem-

ory Card*11 × 1

SIM Card

Slot*12 (Optional) × 1

Smart Card (Optional) × 1

Magnetic Stripe Card Reader (Optional) × 1

NFC Reader (Optional) × 1

Barcode Reader (Optional) × 1

Interface USB port 3.0 × 1*13, Serial Port (Optional, Dsub 9-pin

male)*14, LAN port (Optional, RJ-45), Expansion Bus Con-

nector, Headset Jack (Miniature jack, 3.5 DIA, CTIA stan-

dard / Headphone: Impedance 32 Ω, Output Power 4 mW

× 2, Stereo / Microphone: Monaural Input)

Touchscreen 5 Finger touch (Capacitive)

Power Supply AC adaptor or Battery pack

AC Adaptor*15 Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 16 V DC,

3.75 A

Battery Pack Li-ion 7.2 V, 3200 mAh (typ.), 3050 mAh (min.) (with FZ-

VZSU94W)

Li-ion 7.2 V, 5800 mAh (typ.), 5400 mAh (min.) (with FZ-

VZSU95W (Optional))

Appendix

SpeciÞ cations

! Main SpeciÞ cations

Model No. FZ-M1CCAAXBM / FZ-M1CCAAXCM

Operating Time*16 Approx. @@ hours (with FZ-VZSU94W)

Approx. @@ hours (with FZ-VZSU95W (Optional))

Charging

Time*17 Power on Approx. @@ hours (with FZ-VZSU94W)

Approx. @@ hours (with FZ-VZSU95W (Optional))

Power off Approx. @@ hours (with FZ-VZSU94W)

Approx. @@ hours (with FZ-VZSU95W (Optional))

Built-in bridge battery

(not replaceable) (Optional) Li-Polymer 7.4 V, 500 mAh (typ.), 490 mAh

(min.)

Power Consumption*18 Approx. @@ W*19 / Approx. @@ W (maximum when re-

charging in the ON state)

Physical Dimensions (W × D

× H) @@ mm × @@ mm × @@ mm {@@ " × @@ " × @@ "}

Weight Approx. @@ kg {Approx. @@ lb.} (with FZ-VZSU94W)

Approx. @@ kg {Approx. @@ lb.} (with FZ-VZSU95W

(Optional))

Envi-

ron-

ment

Operat-

ing Tempera-

ture

-10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)

*20

Humidity 30% to 80% RH (No condensation)

Stor-

age Tempera-

ture -20 °C to 60 °C {-4 °F to 140 °F}

Humidity 30% to 90% RH (No condensation)

! Software

Base OS

Windows® 8.1 Pro 64-bit

Windows® 7 Professional 32-bit Service Pack 1 / Windows® 7 Pro-

fessional 64-bit Service Pack 1

Installed OS*21

Windows® 8.1 Pro 64-bit

Windows® 7 Professional 32-bit Service Pack 1 (downgraded to

Windows® 7)*22 / Windows® 7 Professional 64-bit Service Pack 1

(downgraded to Windows® 7)*22

Appendix

! Software

Pre-installed Soft-

ware*21 Adobe Reader, PC Information Viewer, Battery Recalibration

Utility, Hand Writing Utility, Infineon TPM Professional

Package*9 *23, Dashboard for Panasonic PC, Recovery Disc

Creation Utility, Power Plan Extension Utility, Camera Utility,

Intel® PROSet/Wireless Software, Intel® PROSet/Wireless

Software for Bluetooth® Technology, Microsoft Office Trial*24,

Wireless Manager 6.0*23 *25, Touch Screen Mode Setting Utility,

Display Rotation Tool, Touch Operation Help Utility, Display

Helper, Barcode Setting Utility*23, Barcode ConÞ guration Utility*23

Wireless Toolbox, Camera for Panasonic PC

Wireless Switch Utility, Wireless Connection Disable Utility*23,

Quick Boot Manager, Software Keyboard

Aptio Setup Utility, PC-Diagnostic Utility, Hard Disk Data Erase

Utility*26

$! Wireless LAN

Data Transfer Rates IEEE802.11a : 54/48/36/24/18/12/9/6 Mbps (automatically

switched)*27

IEEE802.11b : 11/5.5/2/1 Mbps (automatically switched)*27

IEEE802.11g : 54/48/36/24/18/12/9/6 Mbps (automatically

switched)*27

IEEE802.11n*28 : (HT20) GI*29 = 400ns: 150/130/115/86/72/65/57/

43/28/21/14/7 Mbps (au-

tomatically switched)*27

GI*29 = 800ns: 130/117/104/78/65/58/52/

39/26/19/13/6 Mbps (au-

tomatically switched)*27

(HT40) GI*29 = 400ns: 300/270/240/180/150/

135/120/90/60/45/30/

15 Mbps (automatically

switched)*27

GI*29 = 800ns: 270/243/216/162/135/

121/108/81/54/40/27/

13 Mbps (automatically

switched)*27

Standards Supported IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n

Transmission method OFDM system, DSSS system

Appendix

SpeciÞ cations

$! Wireless LAN

Wireless Channels

Used IEEE802.11a : Channels 36/40/44/48/52/56/60/64/100/104/108/

112/116/120/124/128/132/136/140/149/153/157/

161/165

IEEE802.11b / IEEE802.11g : Channels 1 to 11

IEEE802.11n : Channels 1-11/36/40/44/48/52/56/60/64/100/104/

108/112/116/120/124/128/132/136/140/149/153/

157/161/165

RF Frequency Band IEEE802.11a : 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.7 GHz,

5.745 GHz - 5.825 GHz

IEEE802.11b / IEEE802.11g : 2.412 GHz - 2.462 GHz

IEEE802.11n : 2.412 GHz - 2.462 GHz, 5.18 GHz - 5.32 GHz,

5.5 GHz - 5.7 GHz, 5.745 GHz - 5.825 GHz

$! Bluetooth*7

Bluetooth Version 4.0

Classic mode / Low Energy mode

Transmission method FHSS system

Wireless Channels

Used Channels 1 to 79 / Channels 0 to 39

RF Frequency Band 2.402 GHz - 2.480 GHz

*1 1 MB = 1,048,576 bytes/1 GB = 1,073,741,824 bytes

*2 Memory size of the factory default depends on the model.

You can physically expand the memory up to 8 GB, but the total amount of usable

memory available will be less depending on the actual system conÞ guration.

*3 A segment of the main memory is allotted automatically depending on the computer’s

operating status. The size of the Video Memory cannot be set by the user.

*4 1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes. Your operating system or some

application software will report as fewer GB.

*5 A 16,777,216 color display is achieved by using the dithering function.

*6 Only for model with wireless LAN.

*7 Only for model with Bluetooth.

Does not guarantee operation of all Bluetooth peripherals.

*8 Only for model with wireless WAN.

The speciÞ cations may differ depending on the models.

*9 For information on TPM, on the Start screen, touch the [Manual

Selector] tile, and select “Installation Manual for Trusted Platform Module (TPM)” /

Double-touch [Manual Selector] on the desktop, and select “Installation

Manual for Trusted Platform Module (TPM)”.

*10 Only for model with camera. Depending on the speciÞ cation of application software, the

following cases may occur. In these cases, select a smaller resolution.

& Cannot select a large resolution.

& When selecting a large resolution, an error occurs.

Appendix

*11 Operation has been tested and conÞ rmed using Panasonic microSD Memory Card with

a capacity of up to 2 GB, Panasonic microSDHC Memory Card with a capacity of up to

32 GB, and Panasonic microSDXC Memory Card with a capacity of up to 64 GB.

Operation on other microSD equipment is not guaranteed.

*12 Only for model with wireless WAN. The slot accepts SIM Cards.

15 mm

{0.59”}

25 mm

{0.98”}

*13 Does not guarantee operation of all USB-compatible peripherals.

*14 Only for model with serial port. To connect the serial device, the serial conversion cable

(included) is necessary.

*15 <Only for North America>

The AC adaptor is compatible with power sources up to 240 V AC adaptor.

This computer is supplied with a 125 V AC compatible AC cord.

20-M-1-1

*16 Measured at LCD brightness: 60 cd/m2

Varies depending on the usage conditions, or when an optional device is attached.

*17 Varies depending on the usage conditions.

*18 Approx. 0.5 W when the battery pack is fully charged (or not being charged) and the

computer is OFF.

Even when the AC adaptor is not connected to the computer, power is consumed (Max.

0.3 W) simply by having the AC adaptor plugged into an AC outlet.

*19 Rated power consumption 23-E-1

*20 Do not expose the skin to this product when using the product in a hot or cold environ-

ment. (% page #)

When using in hot or cold environment, some peripherals and battery pack may fail to

work properly. Check the operation environment of the peripherals.

Using this product continuously in a hot environment will shorten the product life. Avoid

use in these types of environments.

When using in low temperature environment, startup may become slow or battery op-

eration time may become short. The computer consumes power when the hard disk is

warming up during startup. Therefore, if you are using battery power and the remaining

power is low, the computer may not start up.

*21 Operations of this computer are not guaranteed except for the pre-installed OS and the

OS which is installed by using the hard disk recovery and the recovery disc.

*22 This system is preinstalled with Windows® 7 Professional software and also comes with

a license for Windows 8.1 Pro software. You may only use one version of the Windows

software at a time. Switching between versions will require you to uninstall one version

and install the other version.

*23 Must be installed before use.

*24 To continue using this software after the end of the trial, purchase a license by following

the on-screen instructions.

Appendix

SpeciÞ cations

*25 For information on Wireless Manager, refer to the supplementary instructions by the fol-

lowing procedure.

A Touch

on the Start screen.

B Touch [Run] under “Windows System”, input “c:\util\wlprjct\Supplementary Instruc-

tions.pdf” then touch [OK].

Touch (Start) and input “c:\util\wlprjct\Supplementary Instructions.pdf”

in [Search programs and Þ les] and press

Enter

*26 Perform on the recovery disc. Alternatively perform on the Hard disk

recovery.

*27 It does not correspond to IEEE802.11a+b+g+n standards.

Actual speeds may differ.

*28 Available when set to “WPA-PSK”, “WPA2-PSK” or “none”.

*29 Only available when HT40 enabled by the computer and access point which associated

supports HT40.

Appendix

For U.S.A.

Panasonic System Communications Company of North America (PSCNA)

Computer Products - Worldwide Warranties

Section 1: Limited Warranty - Hardware

PSCNA, referred hereafter as “Panasonic” will repair the products listed below with new

or rebuilt parts, free of charge in a Global Panasonic designated service location for

the period specified below from the date of original purchase in the event of a defect in

materials or workmanship. These warranties are extended solely to the original purchaser.

A purchase receipt or other proof of date of original purchase will be required before

warranty performance is rendered.

• Laptop PC (CF-##) – 3 Years

• Tablet PC (FZ-##) – 3 Years

• Ultra-Mobile (CF-U#/CF-H# Series) – 3 Years

• PDRC - LCD & Keyboard Assembly – 3 Years

Battery Warranty

Batteries supplied with the product are covered under the warranty for one (1) year from

date of purchase, except as excluded in Section 3. Batteries purchased separately are

covered under the warranty for one (1) year from the date of purchase. A replacement

battery furnished under the product warranty is covered for the remaining period of the one

year warranty on the original or purchased battery.

Optional: Panasonic “Protection Plus” Warranty

Any unit for which the Panasonic “Protection Plus” warranty has been purchased will

receive additional coverage for any failure that occurs due to accidental damage. All other

terms and conditions of the standard warranty apply and this additional coverage will

exist for the duration of the standard warranty period of the unit. If an extended Protection

Plus warranty program is purchased, coverage is extended to the end of the last year of

extended coverage purchased.

This warranty does not cover failures or defects that are caused by fire, intentional acts,

loss, theft, improper maintenance, modification or service by anyone other than the

Panasonic National Service Center or a Panasonic Authorized Service Provider, or damage

that is attributable to acts of God. Cosmetic damage that does not affect functionality is not

covered. Cosmetic damage on units with hardware failures will be repaired in accordance

with the warranty terms. This warranty is extended solely to the original purchaser on

the unit serial number for which it was purchased. Complete unit replacement fulfills

the full obligation and is at the discretion of Panasonic and is limited to once during the

coverage term. Maximum benefit is limited to one replacement per coverage year of the

Motherboard, LCD, Storage Drive, and Keyboard.

LIMITED WARRANTY

Appendix

LIMITED WARRANTY

Wireless Module Warranty

Panasonic approved wireless modems installed in Panasonic brand computers and

integrated by Panasonic or an Authorized Panasonic Wireless Integrator are covered under

the warranty for the remaining warranty period of the device in which the modem is installed.

For devices with less than three (3) months remaining on the unit warranty, the wireless

modem will be covered for a period of three (3) months from the date of installation of the

modem, covering only modem replacement or modem installation related issues.

All modems must be approved by the wireless carrier prior to use. Any use or attempted use

of a wireless modem not approved and activated by the carrier for use on their network is

strictly prohibited and is not sanctioned or warranted by Panasonic and may result in legal

action. In addition, all modems must be approved by Panasonic as compatible with the device

hardware before installation or use.

Panasonic’s sole responsibility for the warranty or technical support of the software

required to install or operate the modem is defined in Section 2 (Limited Software

Warranty). Any attempted software installation by anyone other than a Panasonic

Authorized Wireless Integrator is not covered under warranty and may result in service

charges to re-image or replace the hard drive.

Installation or attempted installation by any party other than Panasonic or an Authorized

Panasonic Wireless Integrator is strictly not covered under the warranty and may void the

computer warranty if damage results.

Options and Accessories Warranties

The below listed Panasonic brand or supplied options and accessories are covered under

this limited warranty for the period specified from the date of purchase or as specifically

stated:

• AC Adaptor / Power Cord – 3 Years

• Memory Expansion Card (Panasonic Brand) – 3 Years

• Car Mount - Docking Station PCB or Vehicle Docking Station – 3 Years

• Desktop Port Replicator, I-O Box, Docking Cradle (like CF-U1) – 3 Years

• Antenna Pass-through Cable – 3 Years

• Backlit or Full-sized keyboard – 3 Years or assumes warranty of the unit in which it is

installed

• Integrated Panasonic supplied options and kits including, but not limited to Wireless

Modems, Media Bay Drives (Floppy, CD, DVD, Combo), Camera, GPS, Bluetooth,

Smartcard Reader, Magnetic Card Reader, Barcode Scanner, and Fingerprint Reader

- 3 Years or assumes warranty period of the unit in which it is installed provided the

integration was performed by Panasonic or an Authorized Integrator.

• Hard Drive / Solid State Drive (Internal) – 3 Years

• Separately purchased 2nd Hard Drive – 1 Year

• External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year

• Optional Battery – 1 Year

• Battery Charger / Multi-Bay Battery Charger – 1 Year

• Stylus Pens, Digitizer & Standard – 90 Days (physical damage excluded)

Appendix

Section 2 - Limited Warranty - Software

Panasonic warrants to you only that the disk(s) or other media on which the Programs

are furnished will be free from defects in material and workmanship under normal use for

a period of sixty (60) days from the date of delivery thereof to you, as evidenced by your

purchase receipt.

This is the only warranty Panasonic makes to you. Panasonic does not warrant that the

functions contained in the Programs will meet your requirements or that the operation of

the Programs will be uninterrupted or error free. Panasonic shall have no obligation for any

defects in the disk(s) or other media on which the Programs are furnished resulting from

your storage thereof, or for defects that have been caused by operation of the disk(s) or

other media

Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited

to the replacement, in the United States or other Panasonic designated location, of any

defective disk or other media which is returned to Panasonic’s Authorized Service Center,

together with a copy of the purchase receipt, within the aforesaid warranty period.

Section 3 - Limited Warranty Exclusions - Specifically excluded from the warranty

are:

• All consumable items; such as screen protection films, logo badges, labels, cleaning

cloths, carry cases, manuals, cables, straps, belts, holsters, tethers, and harnesses

and any other options and accessories not listed above or covered under a separate

warranty.

• Failures related to the product operating system, hard drive or solid state drive

image, software setup, software program, virus, other program(s) or file(s) on any

drive or in any computer memory location.

• Failures due to BIOS settings or changes, as well as any cosmetic or physical

damage to the unit.

• Any unit or device with a missing or altered model number or serial number label

• Cosmetic damage or any damage which occurs in shipment

• Failures which are caused by products not supplied by Panasonic

• Failures which result from alteration, accident, misuse, introduction of liquid or other

foreign matter into the unit, abuse, neglect, installation, maladjustment of consumer

controls, improper maintenance or modification, use not in accordance with product

use instructions

• Failures due to service by anyone other than a Panasonic Authorized Service

Provider

• Failures caused by improper installation of options or accessories or due to

integration by any company other than Panasonic or a Panasonic Authorized

Integrator

• Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by

anyone other than the original purchaser

• Damage that is attributable to acts of God

Appendix

LIMITED WARRANTY

This limited warranty only covers failures due to defects in materials or workmanship which

occur during normal use. If a unit is sent to a Panasonic Authorized Service Center and no

hardware failure is found, the customer will be billed for labor to correct a software issue or

reimage the hard drive plus shipping and applicable administrative fees at the current rates

set by the service provider.

THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR

EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR

AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE

RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT

ARISING OUT OF THE FOREGOING USES.

*1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2 Electronic Flight Bag

(EFB) Systems and Class 1 EFB Systems when used during critical phases of flight

(e.g., during take-off and landing) and/or mounted onto the aircraft. Class 1 EFB

Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or

JAA: JAA TGL (Temporary Guidance Leaflets) No. 36.

Other Limits and Exclusions: There are no other express warranties except as listed

above.

PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR

CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR

ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED

WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY

PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of

incidental or consequential damages, or limitations on how long an implied warranty lasts,

so the above limitations or exclusions may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights

which vary from state to state.

For technical support or to arrange for service on your Panasonic computer product, call

our toll-free hotline at 1-855-PSC-TECH (855-772-8324).

DIAL TOLL FREE: 1-855-PSC-TECH (855-772-8324)

Web Site : www.panasonic.com/toughbook

Appendix

For Canada

PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY

Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the Þ rst end user customer,

this computer product (excluding software media), when purchased from PCI or from a PCI

authorized reseller, to be free from defects in materials and workmanship under normal

use, subject to the terms set forth below, during the period of warranty coverage speciÞ ed.

Scope of Coverage Period of Cover-

age Type of Failure

Coverage

• Laptop Computers (except Battery) and

AC Adaptor

• Factory/PCI installed options including

Wireless WAN, GPS, Bluetooth, Finger

print reader, Backlit keyboard, Memory

Card and Media Bay Drives (Floppy, CD/

DVD)

• Mobile Wireless Display

• PDRC – LCD and Keyboard Assemblies

• Port Replicator

Three (3) Years from

Date of Original End

User Customer Pur-

chase

Defective Materials or

Workmanship

• Hand-held Computers

• Battery

• Battery charger

• Auto Adaptor

• External USB Drives

One (1) Year from

Date of Original End

User Customer Pur-

chase

Defective Materials or

Workmanship

• Digitizer pen or stylus Ninety (90) Days

from Date of Original

End User Customer

Purchase

Defective Materials or

Workmanship

• All consumable items including protec-

tion Þ lm, cleaning cloth, carry case,

tether and harness

No Coverage

Remedy – In the event of a warranty claim, contact PCI’s representatives within the ap-

plicable warranty period, identifying the nature of the defect claimed, at 1-800-668-8386

between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) for

instructions on how to obtain service. A purchase receipt or other proof of date of original

purchase is required before warranty service is performed. Defective parts covered by this

Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an

exchange basis. Warranty replacement or repair is subject to the terms of this Limited War-

ranty for the balance of the original period of warranty coverage.

No Coverage – This Limited Warranty does not cover products purchased outside Canada.

Neither does it cover damage to, failure of, or defects in a product or accessory through

mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of

liquid or other foreign matter into the product, alteration or servicing by anyone not autho-

rized by PCI, or act of God.

THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIP-

MENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT

COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE FOR

ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF

THE FOREGOING USES.

LIMITED WARRANTY (GARANTIE LIMITÉE)

Appendix

LIMITED WARRANTY

*2 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag

(EFB) Systems and Class1 EFB Systems when used during critical phases of ß ight (e.g.,

during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems

and 2 EFB Systems are deÞ ned by FAA: AC (Advisory Circular) 120-76A or JAA: JAA

TGL (Temporary Guidance Leaß ets) No.36

IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE

Carefully pack the product, preferably in the original carton. Include details of defect

claimed and proof of date of original purchase. No liability is assumed for loss or damage

to the product while in transit, if you chose your own transportation carrier.

SOFTWARE MEDIA LIMITED WARRANTY

Coverage – PCI warrants to you, the Þ rst end user customer, that the disk(s) or other

media on which software program(s) is/are supplied will be free from defects in materials

and workmanship under normal use in Canada for a period of sixty (60) days from date of

receipt as evidenced by your purchase receipt for your Panasonic Computer product.

THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE

MEDIA. PCI does not warrant the software. Please refer to the software licensor’s written

warranty (accompanying the copy of the software) for any software warranty claim.

Claim Procedure – In the event of a defect in material or workmanship in the media during

the sixty (60) day warranty period, and you return it, transportation costs prepaid, to Pana-

sonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Mississauga, Ontar-

io L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and

an explanation of the suspected defect, PCI will replace in Canada the defective disk(s) or

other media.

Remedy – PCI’s entire liability, and your only remedy for any breach of this software media

warranty is limited to replacement of the media only. It does not cover any other damages,

including, but not limited to, loss of use or proÞ t loss, or special, indirect or consequential

damages, or other claims, whether or not of similar character.

No Coverage – This limited warranty does not apply if the disk(s) or other media has been

used in other than a Panasonic product, or in environmental conditions other than those

speciÞ ed by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modi-

Þ cation or attempted modiÞ cation of the program, or if damaged by accident or act of God.

PCI is not responsible for damage to or loss of any program, data or removable storage

media.

GENERAL

NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EX-

PRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT

TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND AC-

CESSORIES.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LI-

ABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM

ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT, OR

FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION,

LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.

IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED

THE AMOUNT ACTUALLY PAID BY YOU FOR THE COMPUTER PRODUCT.

NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE

THAN TWO (2) YEARS AFTER THE CAUSE OF ACTION AROSE.

Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so

they may not apply to you.

Appendix

Pour le Canada

GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC

Couverture –

Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit in-

formatique (à l’exclusion des supports des logiciels) est, au moment de sa vente par PCI ou d’un

revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les conditions

normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des

modalités décrites ci-dessous.

Éléments couverts Durée de couver-

ture Type de couver-

ture

• Ordinateurs blocs-notes (sauf batteries)

et adaptateur secteur

• Options installées en usine/par PCI

incluant : WAN sans Þ l, GPS, Bluetooth,

lecteur d’empreintes digitales, clavier

rétroéclairé, carte mémoire et lecteurs

(disquettes, CD/DVD)

• Écran mobile sans Þ l

• Ensembles PDRC – ACL et clavier

• Duplicateur de port

Trois (3) ans à partir

de la date d’achat

original.

Défauts de pièces et

de fabrication

• Ordinateurs de poche

• Batterie

• Chargeur de batterie

• Adaptateur pour voiture

• Périphériques USB

Un (1) an à partir de

la date d’achat origi-

nal.

Défauts de pièces et

de fabrication

• Stylo pointeur standard ou pour numéri-

seur graphique

Quatre-vingt-dix (90)

jours à partir de la date

d’achat original.

Défauts de pièces et

de fabrication

• Tous les articles consommables incluant

les pellicules protectrices, chiffons de

nettoyage, étuis de transport, longes et

sangles

Aucune couverture

Recours –

Pour obtenir des informations sur la marche à suivre dans le cas où une récla-

mation en vertu de la garantie deviendrait nécessaire, communiquez par téléphone avec un

représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du lundi au

vendredi (sauf les jours fériés), avant l’échéance de la garantie applicable, en prenant soin

d’identiÞ er la nature de la défaillance.

Un reçu ou toute autre pièce justiÞ cative de la date d’achat original sera exigé avant toute

réparation. Toute pièce défectueuse couverte par la présente garantie limitée sera réparée ou

remplacée par une pièce neuve ou remise à neuf. Le remplacement ou la réparation sera fait

conformément aux modalités de la présente garantie limitée pendant la durée restante de la

période originale de la garantie.

Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés

à l’extérieur du Canada. Elle ne couvre pas non plus les dommages, la défaillance ou les

défauts attribuables à une manutention inadéquate, une mauvaise installation, une utilisa-

tion anormale ou abusive, de la négligence, un accident, un déversement ou la pénétration

d’un objet étranger, une modiÞ cation, un cas fortuit ou une réparation effectuée par une

personne non agréée par PCI.

LIMITED WARRANTY (GARANTIE LIMITÉE)

Appendix

LIMITED WARRANTY

CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME

SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, SYSTÈME/ ÉQUIPEMENT DE CONTRÔLE DU TRAF-

FIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE D’AVION

. PANASONIC

DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS

LES CAS SUSMENTIONNÉS.

*3 Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés

de systèmes OEPP (organiseur électronique de poste de pilotage) de classe 2 et de

classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décol-

lage et l’atterrissage) et(ou) montés sur l’avion. Les systèmes OEPP de classe 1 et de

classe 2 sont déÞ nis par le circulaire d’information FAA: AC (Advisory Circular) 120-76A

ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance Leaß ets) No 36.

EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE

Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez

une description de la défaillance de même qu’une pièce justiÞ cative de la date d’achat.

Panasonic Canada Inc. ne peut être tenue responsable pour tout dommage ou perte subi

pendant le transport si vous avez choisi le transporteur.

GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS

Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les

disquettes ou tout autre support sur lequel le ou les programmes sont fournis sont exempts

de défauts de pièces et de fabrication dans des conditions normales d’utilisation au Cana-

da, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur

la preuve d’achat.

LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUP-

PORTS DE LOGICIELS. PCI ne garantit pas les logiciels. Reportez-vous à la garantie

écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du logiciel)

pour toute réclamation en vertu de la garantie.

Réclamation – marche à suivre –

Panasonic Canada Inc. remplacera toute disquette ou

support défectueux si l’article en question est retourné, port payé, à son service de Marketing –

produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les soixante (60)

jours suivant la date d’achat original. Joignez à votre envoi une pièce justiÞ cative de votre achat

et une description du problème.

Recours –

La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance

couverte par la garantie sur ce support de logiciel est limitée au seul remplacement du sup-

port. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte

d’usage ou de proÞ ts, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre

réclamation de nature similaire ou autre.

Produits non couverts –

La présente garantie limitée ne s’applique pas si la ou les disquettes

ou autre support ont été utilisés dans un produit d’une marque autre que Panasonic ou dans

des conditions environnementales autres que celles spéciÞ ées par PCI ou le fabricant, ou sou-

mis à une mauvaise utilisation, à la négligence, à une manutention inadéquate ou encore si le

programme a été modiÞ é ou subi une tentative de modiÞ cation ou des dommages attribuables

à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité pour toute perte

de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.

Appendix

GÉNÉRALITÉS

PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y

COMPRIS, MAIS NON EXCLUSIVEMENT, LES GARANTIES IMPLICITES DE VALEUR

COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL,

SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET AC-

CESSOIRES.

SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES

DOMMAGES SPÉCIAUX, INDIRECTS OU CONSÉCUTIFS ATTRIBUABLES À UN MAN-

QUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT

OU À L’UTILISATION DU PRODUIT INFORMATIQUE, Y COMPRIS, SANS RESTRIC-

TION, LA PERTE DE DONNÉES, D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT.

DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MAN-

QUEMENT NE POURRA EXCÉDER LE PRIX DE VENTE DU PRODUIT INFORMATIQUE.

AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE

AUPRÈS DE PCI PLUS DE DEUX (2) ANS APRÈS LES FAITS INVOQUÉS À LA BASE

D’UNE TELLE RÉCLAMATION.

Garantie statutaires –

Certaines juridictions interdisent de telles limitations ou exclusions;

aussi, pourraient-elles ne pas s’appliquer

Appendix

LIMITED WARRANTY

For Australia

Personal / Notebook Computers - 36 Month Warranty from

Date of Purchase

Subject to the conditions of this warranty Panasonic or it’s Authorised Service Centre

will perform necessary service on the product without charge for parts or labour, if in the

opinion of Panasonic, the product is found to be faulty within the warranty period.

2. This warranty only applies to Panasonic products purchased in Australia and sold

by Panasonic Australia or its Authorised Distributors or Dealers and only where the

products are used and serviced within Australia or it’s territories. Warranty cover only

applies to service carried out by a Panasonic Authorised Service Centre and only if

valid proof of purchase is presented when warranty service is requested.

This warranty only applies if the product has been installed and used in accordance

with the manufacturer’s recommendations (as noted in the operating instructions)

under normal use and reasonable care (in the opinion of Panasonic). The warranty

covers normal domestic use only and does not cover damage, malfunction or failure

resulting from use of incorrect voltages, incorrect installation, accident, misuse, neglect,

build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply

problems, thunderstorm activity, infestation by insects or vermin, tampering or repair

by unauthorised persons (including unauthorised alterations), exposure to abnormally

corrosive conditions or any foreign object or matter having entered the product.

4. This warranty does not cover the following items unless the fault or defect existed at

the time of purchase: Software

5. Warranty on Toughbook accessories (stylus, pens, AC charger, combo drive, etc) is 12

Months from the date of purchase & 3 months for batteries.

6. To claim warranty service, when required, you should:

Check the Panasonic web site for latest warranty contact http://www.panasonic.com.

au/toughbook, use the Service Centre Locator and call the National Service Centre

number indicated.

Prepare purchase receipt as proof of purchase date and system serial number which

will be required by the Authorised Service Centre.

7. The Warranty excludes 3 or less faulty pixels on screen.

8. The Warranty includes the repair or exchange of faulty parts within the product with

items that are functionally equivalent to that as originally supplied or better – including

new or refurbished parts or units – solely at Panasonic’s discretion.

9. It is the customer’s responsibility to backup all data from the hard disk drive before

sending equipment for repair. If a problem is related to the hard disk drive, or the

hard disk drive has to be replaced, Panasonic will only reload the factory pre-installed

software for the product onto the replacement drive.

10. Panasonic will arrange free pick up and return for approved warranty repairs within

50 km of capital city locations. Please ensure your unit is properly packed for return to

the service location.

Appendix

11. The warranties hereby conferred do not extend to, and exclude, any costs associated

with the installation, de-installation or re-installation of a product, including costs

related to the mounting, demounting or remounting of any screen, (and any other

ancillary activities), delivery, handling, freighting, transportation or insurance of the

product or any part thereof or replacement of and do not extend to, and exclude, any

damage or loss occurring by reason of, during, associated with, or related to such

installation, de-installation, re-installation or transit.

In addition to your rights under this warranty, Panasonic products come with consumer

guarantees that cannot be excluded under the Australian Consumer Law. If there is a major

failure with the product, you can reject the product and elect to have a refund or to have

the product replaced or if you wish you may elect to keep the goods and be compensated

for the drop in value of the goods. You are also entitled to have the product repaired or

replaced if the product fails to be of acceptable quality and the failure does not amount to a

major failure.

If there is a major failure in regard to the product which cannot be remedied then you must

notify us within a reasonable period by contacting the Panasonic Customer Care Centre.

If the failure in the product is not a major failure then Panasonic may choose to repair or

replace the product and will do so in a reasonable period of time from receiving notice from

you.

THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR

EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR

AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS

. PANASONIC WILL NOT BE

RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT

ARISING OUT OF THE FOREGOING USES.

AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class 2 Electronic Flight Bag

(EFB) Systems and Class 1 EFB Systems when used during critical phases of flight (e.g.,

during take-off and landing) and/or mounted onto the aircraft. Class 1 EFB Systems and

2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL

(Temporary Guidance Leaflets) No.36.

THIS WARRANTY CARD AND THE PURCHASE DOCKET

(OR SIMILAR PROOF OF PURCHASE)

SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES

If you require assistance regarding warranty conditions or any other enquiries, please visit the

Panasonic Australia website www.panasonic.com.au/toughbook or

contact by phone on 1300 132 463

Panasonic Australia Pty. Limited

ACN 001 592 187 ABN 83 001 592 187

1 Innovation Road, Macquarie Park NSW 2113

www.panasonic.com.au

PRO-031-F05 Issue: 4.0 11-11-2011

Appendix

MEMO

Panasonic Corporation

Osaka, Japan

Panasonic System Communications Company of North America

Two Riverfront Plaza,

Newark NJ 07102

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga,

Ontario L4W 2T3

Panasonic Australia Pty. Limited

ACN 001 592 187 ABN 83 001 592 187

1 Innovation Road, Macquarie Park NSW 2113

Importer’s name & address pursuant to the EU legislation

Panasonic System Communications Company Europe, Panasonic

Marketing Europe GmbH

Hagenauer Straße 43

65203 Wiesbaden

Germany

Web Site : http://panasonic.net/

Printed in Taiwan

TA1213-0

DFQW5887ZAT

Panasonic of North America 9TGWW13B Radio Module User Manual

Panasonic Corporation of North America Radio Module Users Manual

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