Panasonic of North America APBP21 Microwave Oven User Manual F0003BP20AP En indd
Panasonic Appliance Company of America Microwave Oven F0003BP20AP En indd
User Manual

Owner’s Manual
Microwave Oven
Household Use Only
Model No. NN-SE985S
NN-SE785S
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN.
Para instrucciones en español, voltee el libro.
For assistance, please call: 1-800-211-PANA(7262)
contact us via the web at:
http://www.us.panasonic.com/contactinfo                                                        (U.S.A and Puerto Rico)
For microwave oven safety reference, please visit FDA’s webpage at:
http://www.fda.gov/Radiation-EmittingProducts/ResourcesforYouRadiationEmittingProducts/Consumers/ucm252762.htm
F0003BP20AP
PA0215-0
Printed in China
© Panasonic Appliances Microwave Oven (Shanghai) Co., Ltd. 2015
Safety Information
Precautions ............................ Inside  cover
Important Safety Instructions ............. 1-3
Installation and Grounding
instructions .......................................... 4-5
Safety Precautions .............................. 6-7
Operation
Oven Components Diagram ......................9
Control Panel ...........................................10
Starting to Use Your Oven ....................... 11
Setting the Clock ..................................... 11
Child Safety Lock.....................................11
Slider Bar .................................................12
Function Features.............................. 12-13
Selecting Power & Cook Time .................14
3-Stage Cooking ......................................14
Keep Warm Feature ................................15
Quick 30 Feature .....................................15
Coffee/Milk Feature .................................15
Popcorn Feature ......................................16
More/Less Feature ..................................16
Inverter Turbo Defrost Feature ................17
Defrosting Tips & Techniques ............ 17-18
Sensor Reheat Feature ...........................19
Operation
Sensor Cook Feature ..............................19
Sensor Cook Chart ............................ 20-21
Microwave Recipes .................................22
Timer Feature (Kitchen Timer/Stand
Time/Delay Start) .....................................23
Microwave Shortcuts ......................... 24-25
Food Characteristics................................26
Cooking Techniques .......................... 26-27
Quick Guide to Operation .................. 31-32
Maintenance
Care and Cleaning of Your Microwave
Oven ........................................................28
Accessory Purchases ..............................28
Before Requesting Service ......................29
Limited Warranty (Only for U.S.A.) ..........30
General Information
Cookware Guide ........................................8
Specifi cations ..........................................33
User’s Record ..........................................34
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EXHIBIT E 

DANGER
WARNING
CAUTION
Microwave Oven Safety
Your safety and the safety of others are very important.
We have provided important safety messages in this manual and on your 
appliance. Always read and obey all safety messages.
This is the safety alert symbol. It is used to alert you to poten-
tial hazards that can kill or hurt you and others. 
All safety messages will follow the safety alert symbol and 
either the word “DANGER”, “WARNING” or “CAUTION”. These 
words mean:
You can be killed or seriously injured if 
you don’t immediately follow instructions.
You can be killed or seriously injured if 
you don’t follow instructions.
You can be exposed to a potentially haz-
ardous situation which, if not avoided, 
may result in minor or moderate injury.
All safety messages will tell you what the potential hazard is, tell you how to 
reduce the chance of injury, and tell you what can happen if the instructions 
are not followed.
PRECAUTIONS TO AVOID 
POSSIBLE EXPOSURE TO 
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open since open-door 
operation can result in harmful exposure to microwave energy. It is 
important not to defeat or tamper with the safety interlocks.
(b) Do not place any object between the oven front face and the door or 
allow soil or cleaner residue to accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that 
the oven door close properly and that there is no damage to the:
(1) door (bent),
(2) hinges and latches (broken or loosened),
(3) door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly 
qualifi ed service personnel.
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1
WARNING
Thank you for purchasing a Panasonic Microwave Oven.
Your microwave oven is a cooking appliance and you should use as much care as 
you use with a stove or any other cooking appliance. When using electric appli-
ance, basic safety precautions should be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of burns, electric shock, fi re, injury to persons, or exposure 
to excessive microwave energy:
1.  Read all instructions before using this appliance.
2.  Read and follow the specifi c “PRECAUTIONS TO AVOID POSSIBLE EXPO-
SURE TO EXCESSIVE MICROWAVE ENERGY,” found on the inside front 
cover.
3.  This appliance must be grounded. Connect only to a properly grounded outlet. 
See “GROUNDING INSTRUCTIONS” found on page 4.
4.  As with any cooking appliance, DO NOT leave oven unattended while in use.
5.  Install or locate this appliance only in accordance with the installation instruc-
tions found on page 4, 5.
6.  DO NOT cover or block any openings on this appliance.
7.  DO NOT store this appliance outdoors. DO NOT use this product near water 
— for example, near a kitchen sink, in a wet basement, or near a swimming 
pool or similar locations.
8.  Use this appliance only for its intended use as described in this manual. DO 
NOT use corrosive chemicals, vapors or non-food products in this appliance. 
This type of oven is specifi cally designed to heat, or cook food.It is not de-
signed for industrial or laboratory use. The use of corrosive chemicals in heat-
ing or cleaning will damage the appliance and may result in radiation leaks.
9.  When cleaning surfaces of the door and oven that come together on clos-
ing the door, use only mild, non-abrasive soaps or detergents applied with a 
sponge or soft cloth.
10. DO NOT allow children to use this appliance, unless closely supervised by an 
adult. DO NOT assume that because a child has mastered one cooking skill 
he/she can cook everything.
11. DO NOT operate this appliance if it has a damaged cord or plug, if it is not 
working properly, or if it has been damaged or dropped.
12. DO NOT immerse cord or plug in water.
13. Keep cord away from heated surfaces.
14. DO NOT let cord hang over edge of a table or counter.
15. This appliance should be serviced only by qualifi ed service personnel. Contact 
the nearest authorized service center for examination, repair or adjustment.
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2
IMPORTANT SAFETY INSTRUCTIONS
(continued)
16. Some products such as whole eggs with or without shell, narrow neck bottles 
and sealed containers — for example, closed glass jars — may explode and 
should not be heated in this oven.
17. To reduce the risk of fi re in the oven cavity:
(a) DO NOT overcook food. Carefully attend appliance when paper, plastic, or 
other combustible materials are placed inside the oven to facilitate cooking.
(b) Remove wire twist-ties from paper or plastic bags before placing bag in 
oven.
(c) If material inside the oven ignites, keep oven door closed, turn oven 
off, and disconnect the power cord, or shut off power at the fuse or 
circuit breaker panel.
(d) DO NOT use the cavity for storage purposes. DO NOT leave paper prod-
ucts, cooking utensils or food in the cavity when not in use.
18. Superheated Liquids 
Liquids, such as water, coffee, or tea are able to be overheated beyond the 
boiling point without showing evidence (or signs) of boiling. Visible bubbling is 
not always present when the container is removed from the microwave oven. 
THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER 
WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED 
INTO THE LIQUID.
To reduce the risk of injury to persons:
(a) STIR THE LIQUID BOTH BEFORE AND HALFWAY THROUGH HEAT-
ING IT.
(b) DO not heat water and oil, or fats together. The fi lm of oil will trap 
steam, and may cause a violent eruption.
(c) DO NOT use straight-sided containers with narrow necks.
(d) After heating, allow the container to stand in the microwave oven for a 
short time before removing the container.
19. DO NOT cook directly on the turntable. It can crack, cause injury or damage 
to the oven.
20. For the oven designed for installation into a wall cabinet:
(a) DO NOT operate any heating or cooking appliance beneath this appliance.
(b) DO NOT mount unit over or near any portion of a heating or cooking appli-
ance.
(c) DO NOT mount over a sink.
(d) DO NOT store anything directly on the top of the appliance surface when 
the appliance is in operation.
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3
WARNING
IMPORTANT SAFETY INSTRUCTIONS
(continued)
TO AVOID THE RISK OF SHOCK:
DO NOT remove outer panel from oven. Repairs must be done only by a qualifi ed 
service person.
TO REDUCE THE RISK OF EXPOSURE TO MICROWAVE 
ENERGY:
DO NOT tamper with, or make any adjustments or repairs to Door, 
Control Panel Frame, Safety Interlock Switches, or any other part 
of oven, microwave leakage may result.
TO AVOID THE RISK OF FIRE:
1.  DO NOT operate the microwave oven empty or use metal con-
tainers. When using the microwave oven without water or food, 
microwave energy cannot be absorbed and will continuously refl ect 
throughout the cavity. This will cause arcing and damage the oven 
cavity, door or other components, which can lead to a fi re hazard.
2.  DO NOT store fl ammable materials next to, on top of, or in the oven.
3. DO NOT dry clothes, newspapers or other materials in the oven, or use newspaper 
or paper bags for cooking.
4. DO NOT hit or strike Control Panel. Damage to controls may occur.
5. DO NOT use recycled paper products unless the paper product is labeled as safe 
for microwave oven use. Recycled paper products may contain impurities which may 
cause sparking.
TO AVOID THE RISK OF SCALDING:
POT HOLDERS should always be used when removing items from the oven. Heat is 
transferred from the HOT food to the cooking container and from the container to the Glass 
Tray. The Glass Tray can also be very HOT after removing the cooking container from the oven. 
SAVE THESE INSTRUCTIONS
For proper use of your oven, read remaining safety cautions and operating instructions.
Glass Tray
1. DO NOT operate the oven without the Roller Ring and the Glass Tray in place.
2. DO NOT operate the oven without the Glass Tray fully engaged on the drive hub. 
Improper cooking or damage to the oven could result. Verify that the Glass Tray is 
properly engaged and rotating by observing its rotation when you touch Start. 
NOTE: The Glass Tray can turn in either direction.
3. Use only the Glass Tray specifi cally designed for this oven. DO NOT substitute any 
other glass tray.
4. If the Glass Tray is hot, allow to cool before cleaning or placing in water.
5. DO NOT cook directly on the Glass Tray. Always place food in a microwave safe dish.
6. If food or utensils on the Glass Tray touch oven walls, causing the tray to stop mov-
ing, the tray will automatically rotate in the opposite direction.
Roller Ring
1.  The Roller Ring and oven fl oor should be cleaned frequently to prevent excessive noise.
2. Always replace the Roller Ring and the Glass Tray in their proper positions.
3. The Roller Ring must always be used for cooking along with the Glass Tray.
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4
INSTALLATION AND GROUNDING
INSTRUCTIONS
Examine Your Oven
Unpack oven, remove all packing material and examine the oven for any damage 
such as dents, broken door latches or cracks in the door. Notify dealer immedi-
ately if oven is damaged. DO NOT install if oven is damaged.
Placement of Oven
1. The oven must be placed on a fl at, stable surface. Place the front surface of 
the door 3 inches (7.6 cm) or more from the counter top edge to avoid acci-
dental tipping of the microwave oven during normal use. For proper operation, 
the oven must have suffi cient air fl ow. Allow 3 inches (7.6 cm) of space on both 
sides of the oven and 2 inches (5 cm) of space on top of the oven.
(a) DO NOT block air vents. If they are blocked during operation, the oven may 
overheat and be damaged.
(b) DO NOT place oven near a hot, damp surface such as a gas or electric 
range, or dishwasher.
(c) DO NOT operate oven when room humidity is excessive.
2. This oven is manufactured for household use only. It is not approved or tested 
for mobile vehicle, marine, or commercial use.
Installation
1. DO NOT block air vents. If they are blocked during operation, the oven may 
overheat. If the oven overheats, a thermal safety device will turn the oven off. 
The oven will remain inoperable until it has cooled.
2. If the oven is designed for installation into a wall cabinet by using the proper 
trim kit available from a local Panasonic dealer, follow all instructions packed 
with the kit.
WARNING
IMPROPER USE OF THE GROUNDING PLUG CAN RESULT IN A RISK OF 
ELECTRIC SHOCK.
Consult a qualifi ed electrician or service person if the grounding instructions are not 
completely understood, or if doubt exists as to whether the appliance is properly 
grounded. If it is necessary to use an extension cord, use only a three wire extension 
cord that has a three prong polarized grounding plug, and a three slot receptacle that 
will accept the plug on the appliance. The marked rating of the extension cord should 
be equal to or greater than the electrical rating of the appliance.
Grounding Instructions
THIS APPLIANCE MUST BE GROUNDED. In the event of an electrical short 
circuit, grounding reduces the risk of electric shock by providing an escape wire for 
the electric current. This appliance is equipped with a cord having a grounding wire 
with a grounding plug. The plug must be plugged into an outlet that is properly 
installed and grounded.
• Plug into properly installed and grounded 3 prong outlet.
• DO NOT remove ground prong.
• DO NOT use an adapter.
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5
INSTALLATION AND GROUNDING
INSTRUCTIONS (continued)
Power supply
1. A short power-supply cord is provided to reduce the risks resulting from becoming 
entangled in or tripping over a longer cord.
2. Longer cord sets or extension cords are available and may be used if care is exer-
cised in their use. DO NOT let cord hang over edge of a table or counter.
3. If a long cord or extension cord is used, (1) the marked electrical rating of the cord 
set or extension cord should be at least as great as the electrical rating of the 
appliance, (2) the extension cord must be a grounding-type 3-wire 
cord, and (3) the longer cord should be arranged so that it will not 
drape over the counter top or tabletop where it can be pulled on by 
children or tripped over accidentally.
Wiring requirements
The oven must be operated on a SEPARATE CIRCUIT. No other appliance should 
share the circuit with the microwave oven. If it does, the branch circuit fuse may blow 
or the circuit breaker may trip. The oven must be plugged into at least a 20 AMP,
120 VOLT, 60 Hz GROUNDED OUTLET. Where a standard two-prong outlet is en-
countered, it is the personal responsibility and obligation of the consumer to have it 
replaced with a properly grounded three-prong outlet. The VOLTAGE used must be 
the same as specifi ed on this microwave oven (120 V, 60 Hz). Using a higher volt-
age is dangerous and may result in a fi re or oven damage. Using a lower voltage will 
cause slow cooking. Panasonic is NOT responsible for any damages resulting from 
the use of the oven with any voltage other than specifi ed.
TV / RADIO / WIRELESS EQUIPMENT INTERFERENCE
1. Operation of the microwave oven may cause interference to your radio, TV, Wi-Fi, 
cordless telephone, baby monitor, blue tooth, or other wireless equipment.
2. When there is interference, it may be reduced or eliminated by taking the following 
measures:
(a) Place the radio, TV, etc. away from the microwave oven as far as possible.
(b) Use a properly installed antenna to obtain stronger signal reception.
(c) Clean door and sealing surfaces of the oven. (See Care and Cleaning of Your 
Microwave Oven)
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6
Follow These Safety Precautions When Cooking in Your Oven.
IMPORTANT
Proper cooking depends upon the power, the time setting and quantity of 
food. if you use a smaller portion than recommended but cook at the time 
for the recommended portion, fi re could result.
1) HOME CANNING / STERILIZING / DRYING FOODS /
SMALL QUANTITIES OF FOODS
• DO NOT use your oven for home canning. Your oven cannot maintain the food at 
the proper canning temperature. The food may be contaminated and then spoil.
• DO NOT use the microwave oven to sterilize objects (baby bottles, etc.). It is dif-
fi cult to keep the oven at the high temperature needed for sterilization.
• DO NOT dry meats, herbs, fruits or vegetables in your oven. Small quantities 
of food or foods with low moisture content can dry out, scorch or catch on fi re if 
overheated.
2) POPCORN
Popcorn may be popped in a microwave oven corn popper. Microwave pop-
corn which pops in its own package is also available. Follow popcorn manu-
facturers' directions and use a brand suitable for the cooking power of your 
microwave oven.
CAUTION: When using pre-packaged microwave popcorn, you can follow 
recommended package instructions or use the popcorn pad (refer to page 16). 
Otherwise, the popcorn may not pop adequately or may ignite and cause a 
fi re. Never leave oven unattended when popping popcorn. Allow the popcorn 
bag to cool before opening, always open the bag facing away from your face 
and body to prevent steam burns.
3) DEEP FAT FRYING
• DO NOT deep fat fry in your microwave oven. Cooking oils may burst into fl ames 
and may cause damage to the oven and perhaps result in burns. Microwave 
utensils may not withstand the temperature of the hot oil, and can shatter or melt.
4) FOODS WITH NONPOROUS SKINS
• DO NOT COOK/REHEAT WHOLE EGGS, WITH OR WITHOUT THE SHELL.
Steam buildup in whole eggs may cause them to explode, and possibly dam-
age the oven or cause injury. Reheating SLICED hard-boiled eggs and cooking 
SCRAMBLED eggs is safe.
• Potatoes, apples, whole squash and sausages are examples of foods with 
nonporous skins. These types of foods must be pierced before microwave cook-
ing to prevent them from exploding. 
CAUTION: Cooking dry or old potatoes can cause fi re.
Safety Precautions
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7
5) GLASS TRAY / COOKING CONTAINERS / FOIL
• Cooking containers get hot during microwaving. Heat is transferred from the 
HOT food to the container and the Glass Tray. Use pot holders when remov-
ing containers from the oven or when removing lids or plastic wrap covers from 
cooking containers, to avoid burns.
• The Glass Tray will get hot during cooking. It should be allowed to cool before 
handling or before paper products, such as paper plates or microwave popcorn 
bags, are placed in the oven for microwave cooking.
• When using foil in the oven, allow at least 1-inch (2.5 cm) of space between foil 
and interior oven walls or door.
• Dishes with metallic trim should not be used, as arcing may occur.
6) PAPER TOWELS / CLOTHS
• DO NOT use paper towels or cloths which contain a synthetic fi ber woven into 
them. The synthetic fi ber may cause the towel to ignite. Use paper toweling un-
der supervision.
7) BROWNING DISHES / OVEN COOKING BAGS
• Browning dishes or grills are designed for microwave cooking only. Always follow 
instructions provided by the manufacturer. DO NOT preheat browning dish more 
than 6 minutes.
• If an oven cooking bag is used for microwave cooking, prepare according to 
package directions. DO NOT use a wire twist-tie to close bag, instead use plastic 
ties, cotton string or a strip cut from the open end of the bag.
8) THERMOMETERS
• DO NOT use a conventional meat thermometer in your oven. Arcing may occur. 
Microwave safe thermometers are available for both meat and candy.
9) BABY FORMULA / BABY FOOD
• DO NOT heat baby formula or baby food in the microwave oven. The glass jar or 
surface of the food may appear warm while the interior can be so hot as to burn 
the infant’s mouth and esophagus.
10) REHEATING PASTRY PRODUCTS
• When reheating pastry products, check temperatures of any fi llings before eat-
ing. Some foods have fi llings which heat faster and can be extremely hot, while 
the surface remains warm to the touch (ex. Jelly Donuts).
11) GENERAL OVEN USAGE GUIDELINES
• DO NOT use the oven for any purpose other than the preparation of food.
Safety Precautions (continued)
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8
Cookware Guide
ITEM MICROWAVE COMMENTS
Aluminum Foil
Yes for
Shielding
only
Small strips of foil can be molded around thin parts of meat 
or poultry to prevent overcooking. Arcing can occur if foil is 
too close to oven wall or door and damage to your oven will 
result.
Browning Dish Yes
Browning dishes are designed for microwave cooking only. 
Check browning dish information for instructions and heat-
ing chart. Do not preheat for more than 6 minutes.
Brown paper bags No May cause a fi re in the oven.
Dinnerware:
Labeled
“Microwave Safe”
Yes
Check manufacturers' use and care directions for use in mi-
crowave heating. Some dinnerware may state on the back 
of the dish, “Oven-Microwave Safe”.
Unlabeled Dinnerware ? Use CONTAINER TEST below.
Disposable polyester
Paperboard Dishes Yes Some frozen foods are packaged in these dishes. Can be 
purchased in grocery stores.
Fast Food Carton
with Metal Handle No Metal handle may cause arcing.
Frozen Dinner Tray
Metal No Metal can cause arcing and damage to your oven.
Frozen Dinner Tray
Microwave safe Yes Heat only 1 tray in the oven at one time.
Glass Jars No Most glass jars are not heat resistant. Do not use for cook-
ing or reheating.
Heat Resistant Oven 
Glassware & Ceramics Yes Ideal for microwave cooking and browning.
(See CONTAINER TEST below)
Metal Bakeware No Not recommended for use in microwave ovens. Metal can 
cause arcing and damage to your oven.
Metal Twist-Ties No May cause arcing which could cause a fi re in the oven.
Oven Cooking Bag Yes
Follow manufacturers' directions. Close bag with the nylon 
tie provided, a strip cut from the end of the bag, or a piece 
of cotton string. Do not close with metal twist-tie. Make six 
½-inch (1 cm) slits near the closure.
Paper Plates & Cups Yes Use to warm cooked foods, and to cook foods that require 
short cooking times such as hot dogs.
Paper Towels & Napkins Yes Use to warm rolls and sandwiches, only if labeled safe for 
microwave use.
Recycled Paper Towels
& Napkins No Recycled paper products may contain impurities which may 
cause sparks.
Parchment Paper Yes Use as a cover to prevent spattering. Safe for use in micro-
wave, microwave/convection and conventional ovens.
Plastic:
Microwave Safe
Cookware Yes
use caution
Should be labeled, "Suitable for Microwave Heating." Check 
manufacturers’ directions for recommended uses.
Some microwave safe plastic containers are not suitable for 
cooking foods with high fat or sugar content. The heat from 
hot food may cause the plastic to warp.
Plastic, Melamine No This material absorbs microwave energy. Dishes get HOT!
Plastic Foam Cups Yes
use caution
Plastic foam will melt if foods reach a high temperature. 
Use to reheat foods to a low serving temperature only.
Plastic Wrap Yes
Use to cover food during cooking to retain moisture and 
prevent spattering. Should be labeled “Suitable for Micro-
wave Heating”. Check package directions.
Straw, Wicker, Wood Yes
use caution
Use only for short term reheating and to bring food to a low 
serving temperature. Wood may dry out & split or crack 
when used.
Thermometers-
Microwave safe Yes Use only microwave safe meat and candy thermometers.
Thermometers-
Conventional No Not suitable for use in microwave oven, will cause sparks 
and get hot.
Wax paper Yes Use as a cover to prevent spattering and to retain moisture.
CONTAINER TEST
TO TEST A CONTAINER FOR SAFE MICROWAVE OVEN USE: Fill a microwave safe cup with cool 
water and place it in the microwave oven alongside the empty container to be tested; heat one (1) 
minute at P10 (HIGH). If the container is microwave oven safe (transparent to microwave energy), the 
empty container should remain comfortably cool and the water should be hot. If the container is hot, it 
has absorbed some microwave energy and should NOT be used. This test cannot be used for plastic 
containers.
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28
Care and Cleaning of Your Microwave Oven
BEFORE CLEANING:
Unplug oven at wall outlet. If outlet is inacces-
sible, leave oven door open while cleaning.
AFTER CLEANING:
Be sure to place the Roller Ring and the
Glass Tray in the proper position and touch 
Stop/Reset Pad to clear the Display.
Label:
Do not remove, wipe with a damp 
cloth.
Inside of the oven:
Wipe with a damp cloth 
after using. Mild detergent 
may be used if needed. 
Do not use harsh deter-
gents or abrasives.
Oven Door:
Wipe with a soft dry 
cloth when steam 
accumulates inside or 
around the outside of 
the oven door. During 
cooking, especially 
under high humid-
ity conditions, steam 
is given off from the 
food. (Some steam will 
condense on cooler 
surfaces, such as the 
oven door. This is 
normal.) 
Inside surface is 
covered with a heat 
and vapor barrier fi lm. 
Do not remove.
Roller Ring and oven cavity fl oor:
Clean the bottom surface of the oven 
with mild detergent water or window 
cleaner, and dry. Roller Ring may be 
washed in mild soapy water or dish-
washer. These areas should be kept 
clean to avoid excessive noise.
Do not remove wave guide cover:
It is important to keep cover 
clean in the same manner as the 
inside of the oven.
Glass Tray:
Remove and wash in 
warm soapy water or in 
a dishwasher.
Outside oven surfaces:
Clean with a damp cloth. 
To prevent damage to the 
operating parts inside the 
oven, water should not be 
allowed to seep into ventila-
tion openings.
Control Panel:
* Covered with a
removable protective 
fi lm to prevent
scratches during
shipping. Small 
bubbles may appear 
under this fi lm. (Hint - 
To remove fi lm, apply 
masking or clear tape 
to an exposed corner 
and pull gently.)
* If the Control Panel 
becomes wet, clean 
it with a soft dry cloth. 
Do not use harsh de-
tergents or abrasives.
IT IS IMPORTANT TO KEEP THE OVEN CLEAN AND DRY. 
FOOD RESIDUE AND CONDENSATION MAY CAUSE RUSTING 
OR ARCING AND DAMAGE TO THE OVEN. AFTER USE, WIPE 
DRY ALL SURFACES-INCLUDING VENT OPENINGS, OVEN 
SEAMS, AND UNDER GLASS TRAY.
PARTS DESCRIPTION PART NUMBER
Instructions / Operating Manual (this book) F003BP20AP
Glass Tray A06014M00AP (NN-SE985S)
A06014A00AP (NN-SE785S)
Roller Ring Assembly F290D9R00AP (NN-SE985S)
F290DBP20AP (NN-SE785S)
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Owner's Manual online for all Panasonic Products by visiting our
Web Site at: http://www.pstc.panasonic.com
Or, send your request by E-mail to: npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South
Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
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29
Before Requesting Service
The oven is not plugged in se-
curely.
Remove plug from outlet, wait 10 
seconds and re-insert.
Main circuit breaker or main fuse 
is tripped or blown.
Reset main circuit breaker or re-
place main fuse.
The door is not closed 
completely.
Close the oven door securely.
Start Pad was not touched after 
programming.
Touch Start Pad.
The program is not correct. Program again according to the 
Operating Instructions.
Stop/Reset Pad has been 
touched accidentally.
Program oven again.
Another program is already en-
tered into the oven.
Touch Stop/Reset Pad to cancel 
the previous program and enter 
new program.
There is a problem with the out-
let.
Plug another appliance into the 
outlet to check if it is working.
PROBLEM POSSIBLE CAUSE REMEDY
Oven will not turn on.
Oven will not start 
cooking.
The Glass Tray is not
positioned properly on the Roller 
Ring or there is food under the 
Roller Ring.
Take out Glass Tray and Roller 
Ring. Wipe with a damp cloth and 
reset Roller Ring and Glass Tray 
properly.
The Glass Tray 
wobbles.
The Roller Ring and oven
bottom are dirty.
Clean these parts according to 
Care and Cleaning of your
Microwave oven (see page 28).
When the oven is 
operating, there is 
noise coming from 
the glass tray.
The CHILD LOCK was
activated.
Deactivate LOCK by touching Stop/
Reset Pad 3 times.
The word “LOCK”
appears in the display 
window.
This displaying indicates a prob-
lem with the microwave genera-
tion system.
Please contact an authorised Ser-
vice Center (see page 30).
The oven stops cook-
ing and “H00”, “H97” or 
“H98” appears in the 
display window.
The oven may be in stand-by 
mode.
Ensure the oven is plugged 
in. Open and close the door to 
activate.
The control panel keys 
do not respond when 
touched.
Demo mode was selected “On”. Deactivate mode by touching 
Power Level key once Start Key 4 
times and Stop/Reset Key 4 times.
The word “DEMO 
MODE” appears in the 
display Window.
These things are normal:
The oven causes in-
terference with my TV.
Some radio, TV, Wi-Fi, cordless telephone, baby monitor, blue tooth 
or other wireless equipment interference might occur when you 
cook with the microwave oven. This interference is similar to the 
interference caused by small appliances such as mixers, vacuums, 
blow dryers, etc. It does not indicate a problem with your oven.
Steam accumulates 
on the oven door and 
warm air comes from 
the oven vents.
During cooking, steam and warm air are given off from the food. 
Most of the steam and warm air are removed from the oven by 
the air which circulates in the oven cavity. However, some steam 
will condense on cooler surfaces such as the oven door. This is 
normal. After use, the oven should be wiped dry (see page 28).
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33
Specifi cations
NN-SE985S NN-SE785S
Power Source: 120 V 60 Hz
Power Consumption: 12.3 A 1,460 W
Cooking Power:* 1,250 W
Outside Dimensions
(W x H x D):
23 /” x 14” x 19 /”
(606 mm x 356 mm x 493 mm) 
21 /” x 11 /” x 19 /”
(555 mm x 304 mm x 493 mm)
Oven Cavity Dimensions 
(W x H x D):
17 /” x 10 /” x 18 ½”
(449 mm x 274 mm x 470 mm)
15 /” x 8 /” x 18 ½”
(398 mm x 210 mm x 470 mm)
Operating Frequency: 2,450 MHz
Net Weight: Approx. 36.8 lbs. (16.7 kg) Approx. 31.5 lbs. (14.3 kg)
Trim Kit for 27” Cabinet:
NN-SE985S NN-SE785S
Model Number: NN-TK922S NN-TK722S
Outside Dimensions
(W x H):
27” x 18 ⁄”
(684 mm x 472 mm)
27” x 16 ½  ”
(684 mm x 419 mm)
Cabinet Opening
(W x H x D):
25 /” x 17 /” x 21”
(648 mm x 442 mm x 533 mm)
25 /” x 15 /” x 21”
(648 mm x 389 mm x 533 mm)
Trim Kit for 30” Cabinet:
NN-SE985S NN-SE785S
Model Number: NN-TK932S NN-TK732S
Outside Dimensions
(W x H):
30” x 18 ⁄”
(760 mm x 472 mm)
30” x 16 ½  ”
(760 mm x 419 mm)
Cabinet Opening
(W x H x D):
28 /” x 17 /” x 21”
(724 mm x 442 mm x 533 mm)
28 /” x 15 /” x 21”
(724 mm x 389 mm x 533 mm)
*IEC Test procedure                       Specifi cations subject to change without notice.
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