Panasonic of North America SC-NP10 Wireless Speaker System User Manual
Panasonic Corporation of North America Wireless Speaker System
Short Term Confidentiality_User Manual
Owner’s Manual
Wireless Speaker System
Model No. SC-NP10
Thank you for purchasing this product.
Please read these instructions carefully before using this product, and save this manual for future use.
Register online at www.panasonic.com/register (U.S. customers only)
If you have any questions, contact:
U.S.A. and Puerto Rico : 1-800-211-PANA (7262)
Canada : 1-800-561-5505
P PC
Printed in Malaysia
Panasonic Corporation 2013
One Panasonic Way, Secaucus,
New Jersey 07094
http://www.panasonic.com
Panasonic Consumer Marketing
Company of North America,
Division of Panasonic Corporation
of North America
5770 Ambler Drive
Mississauga, Ontario
L4W 2T3
Panasonic Canada Inc.
www.panasonic.ca
IMPORTANT SAFETY INSTRUCTIONS
Read these operating instructions carefully before using the unit. Follow the safety instructions
on the unit and the applicable safety instructions listed below. Keep these operating
instructions handy for future reference.
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused for long periods of time.
14 Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
WARNING
Unit
To reduce the risk of fire, electric shock or product damage,
• Do not expose this unit to rain, moisture, dripping or splashing.
• Do not place objects filled with liquids, such as vases, on this unit.
• Use only the recommended accessories.
• Do not remove covers.
• Do not repair this unit by yourself. Refer servicing to qualified service personnel.
AC power supply cord
The power plug is the disconnecting device.
Install this unit so that the power plug can be unplugged from the socket outlet immediately.
CAUTION
Unit
• Do not place sources of naked flames, such as lighted candles, on this unit.
Placement
To reduce the risk of fire, electric shock or product damage,
• Do not install or place this unit in a bookcase, built-in cabinet or in another confined
space. Ensure this unit is well ventilated.
• Do not obstruct this unit’s ventilation openings with newspapers, tablecloths, curtains,
and similar items.
Check the supplied accessories before using this unit.
1 AC power supply cord (K2CB2CB00022)
• Product numbers provided in this Owner’s Manual correct as of February 2013. These
may be subject to change.
• Do not use AC power supply cord with other equipment.
• (ONLY FOR CANADA) The enclosed Canadian French label sheet corresponds to the
English display on the unit.
THE FOLLOWING APPLIES ONLY IN THE U.S.A.
FCC Note:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
≥Reorient or relocate the receiving antenna.
≥Increase the separation between the equipment and receiver.
≥Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
≥Consult the dealer or an experienced radio/TV technician for help.
Any unauthorized changes or modifications to this equipment would void the user’s
authority to operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Responsible Party:
Panasonic Corporation of North America
One Panasonic Way,
Secaucus, NJ 07094
Support Contact:
Panasonic Consumer Marketing Company of
North America
Telephone No.: 1-800-211-PANA (7262)
THE FOLLOWING APPLIES IN THE U.S.A. AND CANADA
This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt
RSS standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference that may cause
undesired operation of this device.
FCC ID : ACJ-SC-NP10
IC : 216A-SCNP10
This transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.
This equipment complies with FCC/IC radiation exposure limits set forth for an
uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines
in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
This equipment has very low levels of RF energy that is deemed to comply without
maximum permissive exposure evaluation (MPE). But it is desirable that it should be
installed and operated keeping the radiator at least 20 cm (7 7/8q) or more away from
person’s body (excluding extremities: hands, wrists, feet and ankles).
Accessories
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within
the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
CAUTION
CAUTION :
TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE SCREWS.
NO USER-SERVICEABLE PARTS
INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the appliance.
RISK
OF
ELECTRIC
SHOCK
DO NOT
OPEN
A: You can adjust the tilt of the backrest. Align the support for the backrest with the desired
position between the lines A.
To close the backrest, lift up the support slowly, and push it towards the backrest.
Note
•
When using the AUX input,
the Bluetooth
®
and NFC features are not available.
• When using the AUX input, the volume may seem low depending on the connected device.
In that case, check if the volume limit can be changed on the device. For details, refer to the
operating instructions of the device.
• When the backrest is propped up, do not move this unit or subject this unit to a strong shock.
Preparation
After inserting the AC power supply cord to this unit, turn on the Bluetooth®
feature of the device and place the device near this unit.
If you intend to use an NFC (Near Field Communication)-compatible Bluetooth
®
device, proceed to
“
One-Touch Connection (Connecting by NFC)”.
For each Bluetooth
®
device you want to connect to via Bluetooth
®
, perform pairing first.
Pairing with
Bluetooth
®
device
1 Press [Í/I] to turn this unit on.
• The Bluetooth® indicator blinks slowly.
•
If this unit is being used for the first time (factory preset state):
The Bluetooth
®
indicator blinks fast.
→
The unit will enter pairing standby.
→
Skip to step 3.
2Press and hold [-PAIRING] until the Bluetooth® indicator blinks fast.
• The unit will enter pairing standby.
3Select “SC-NP10” from the Bluetooth® device’s Bluetooth® menu.
• When the Bluetooth
®
device is paired and connected,
the Bluetooth
®
indicator on the unit lights up.
• If prompted for a passkey, input “0000”.
• After the connection is established, proceed to “Selecting Transmission mode setting” (right).
Connecting a paired Bluetooth® device and listening to audio
When this unit is turned on, it searches for the last-used Bluetooth® device.
If a connection to the last-used one is successful, the Bluetooth® indicator on
the unit lights up.
If the Bluetooth® indicator blinks, you need to connect the Bluetooth® device.
1 Select “SC-NP10” from the Bluetooth® device’s Bluetooth® menu.
• When the Bluetooth
®
device is connected,
the Bluetooth
®
indicator on the unit lights up.
2Start playing back music, a movie, etc. on your Bluetooth® device.
• Adjust the volume using the [- VOL +] buttons on the unit.
When the maximum or minimum volume is reached, you will be notified by a beep sound.
For NFC-compatible AndroidTM devices only
By simply touching this unit to an NFC (Near Field Communication)-compatible
Bluetooth
®
device, this unit automatically turns on, and performs the starting
operation, from pairing the Bluetooth
®
device to establishing a connection.
Designed to skip the starting operation, this feature is very convenient.
About NFC (Near Field Communication)
It is a short range wireless technology that makes use of interacting radio communications.
Preparation
Turn on the NFC feature of the device. And connect the device to the internet to
install a dedicated app. Separate data charges apply for the internet use.
1 Download the app “Panasonic Music Streaming” (free of charge) to
your Bluetooth
®
device from Google Play
TM
Store.
• Enter “Panasonic Music Streaming” in the search box of Google Play
TM
Store and search
→
select “Panasonic Music Streaming”
to download the app
2
Start the app “Panasonic Music Streaming” on your
Bluetooth®
device.
• Follow on-screen instructions on your device.
• Always use the latest version of the app.
3
Touch and hold your device on the NFC touch area of this unit.
(Until a pop-up window on your device indicates that the connection is established.)
• When this unit turns on and a connection is established, the Bluetooth
®
indicator lights up.
• When the Bluetooth® indicator does not light up even if you have touched the NFC
touch area, change the touching position.
4Start playing back music, a movie, etc. on your Bluetooth® device.
Connecting to another device
• If you touch another device to this unit, you can update the Bluetooth
®
connection. The previously connected device will be disconnected automatically.
Turning off/on the NFC feature of this unit
You can also turn off the NFC feature, if you want to disable the One-Touch
Connection. Perform the step below while this unit is turned on.
NFC OFF :
1 While pressing and holding [- VOL], press and hold [VOL +] until the
Bluetooth
®
indicator and the “D.SURROUND” indicator blink once.
NFC ON : Refer to “Reset (To the factory preset state)” (back side)
• This unit returns to the factory preset state by resetting it.
This unit has two transmission modes: “Connectivity Priority MODE” and
“Sound Quality Priority MODE”. After confirming that audio can be played back,
select the mode while this unit is turned on.
1 Set either of the following modes.
■
Connectivity Priority MODE:
While pressing and holding [D.SURROUND], press and hold [VOL +] until
the Bluetooth
®
indicator and the “D.SURROUND” indicator blink once.
■
Sound Quality Priority MODE:
While pressing and holding [LIGHT], press and hold
[VOL +] until the
Bluetooth
®
indicator and the “D.SURROUND” indicator blink once.
2
Press [
Í
/I] to turn this unit off, and press [
Í
/I] again to turn on.
• The Bluetooth
®
connection is automatically established, and the Bluetooth
®
indicator lights up.
• Switch off this unit or the device.
• Stop / disable the Bluetooth® transmission of the device.
• (For NFC-compatible devices only)
Touch and hold your device to NFC touch area of this unit again.
Note
• This unit can only be connected to one device at a time.
• This unit can register up to 8 devices.If a 9th device is paired, the device that has not been
used for the longest time will be replaced.
• This unit automatically turns off (Auto Power Off) if no operation is performed for approximately
30 minutes when not connected to Bluetooth
®
(when the Bluetooth
®
indicator is blinking).
When using the AUX input,
the Auto Power Off function does not work.
• If the image and sound are out of sync during playback, restart the playback app you are using. If
the problem persists, connect
the Bluetooth
®
device
and this unit with an audio cable.
• The One-Touch Connection may not work properly depending on the type of device being used.
Control reference guide
Listening to audio from a Bluetooth
®
device
Connecting via Bluetooth
®
menu
9
STEP 1 STEP 2
2
1
76
58
3 4
10
11
1 NFC touch area
•Refer to “One-Touch Connection
(Connecting by NFC)”.
2 Bluetooth® indicator
3
Light button/Bluetooth
®
pairing button
•You can turn on/off the circle light by
pressing this button.
4 D.SURROUND button
5
“D.SURROUND” indicator
6 Volume buttons
7 Standby/on switch [Í/I]
•Press to switch the unit from on to standby
mode or vice versa. In standby mode, the unit
is still consuming a small amount of power.
8 Power indicator
9 AC IN terminal
10 USB (type A) DC output ports
•
When using these ports, use a USB (type A)
cable (not supplied).
(See “
About the DC output ports (USB)”)
11 AUX jack
One-Touch Connection (Connecting by NFC)
Selecting Transmission mode setting
The default mode is set to “Connectivity Priority MODE” to facilitate
checking of the connection after a device registration.
When cordless phones, wireless LAN routers, and other wireless devices that
may interfere with this unit are not present in the surrounding area, select
"Sound Quality Priority MODE". You can enjoy audio with higher quality sound.
Disconnecting
Bluetooth
®
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You can enjoy movies and other visual content with powerful sounds while
the dialog clarity is maintained. (“Direct-Dialog Surround”)
1 Press [D.SURROUND] of this unit to switch the effect on/off.
ON:The “D.SURROUND” indicator lights up (default setting).
OFF:The “D.SURROUND” indicator lights off, and the effect is cancelled.
Enjoying monaural sound with an expansive sound field
(“Surround Expansive Effect” for Monaural Source)
1 Press and hold [D.SURROUND] until the “D.SURROUND” indicator
blinks once.
If you press [D.SURROUND] after the operation above, the "D.SURROUND"
indicator lights off, and the “Surround Expansive Effect” is cancelled.
Note
• If you turn off this unit, the "Surround Expansive Effect” is automatically cancelled.
• If sound is distorted during playback, switch off the “Direct-Dialog Surround”.
The DC output ports of this unit (both ports) are for supplying/charging power to a
connected device (rated value: 5 V/1.5 A). The two ports can supply/charge power
simultaneously. Note that the ports cannot be used for purposes other than
supplying/charging power. Power can be supplied even when this unit is turned off.
Note
• A cable compatible with your device is required. If a cable is supplied with your device, use the cable.
• Even if you connect a cable compatible with the DC output ports of this unit, your device
may not be charged. In that case, use a charger supplied with your device.
• Depending on your device, charging methods other than the specified one may not be
allowed. Check the operating instructions of your device before use.
• Do not use a compatible cable that exceeds the rated value of 5 V/1.5 A or connect a device
that exceeds this value. Doing so may cause malfunction.
• To check if charging is complete, look at the screen of the connected device, etc.
• When a compatible cable is connected, this unit continues to supply power. After charging,
pull out the compatible cable.
Perform the following when you want to delete pairing device information, etc.
1 Press [Í/I] to turn the power on.
2Press and hold [Í/I] until Bluetooth® indicator and “D.SURROUND”
indicator blink fast.
• The pairing device information will have been deleted by the reset, so it will be necessary to
perform pairing again. Delete the pairing information for this unit from the Bluetooth
®
device,
then perform the pairing operation again. (See “Pairing with Bluetooth
®
device”)
Before requesting service, make the following checks.
If you are in doubt about some of the check points, or if the solutions indicated in the
following guide do not solve the problem, refer to “Customer Services Directory (United
States and Puerto Rico)” if you reside in the U.S.A. or Puerto Rico, or refer to “Limited
Warranty (ONLY FOR CANADA)” if you reside in Canada.
Sound from the device is cut off.
• The device is out of the 10 m (33 ft.) communication range. Move the device nearer to
this unit. (See “About Bluetooth®”)
• Remove any obstacle between this unit and the device.
• Switch off any wireless LAN device.
• Select “Connectivity Priority MODE” for stable communication. (See “Selecting
Transmission mode setting”)
The device cannot be connected.
• Refer to the operating instructions of the device, and perform the pairing operation
again. (See “Pairing with Bluetooth® device”)
• Make sure that this unit is not connected to a different device.
The device is connected but audio cannot be heard from this unit.
• For some built-in Bluetooth® devices, you have to set the audio output to “SC-NP10”
manually. Read the operating instructions of the device for details.
This unit is not operating correctly. For example, this unit turns off all
of a sudden or the power indicator blinks.
• A problem has occurred. Turn off this unit, disconnect the AC power supply cord and
cables from this unit. After waiting for a few moments, reconnect the AC power supply
cord and cables to this unit, and turn on this unit.
The One-Touch Connection (NFC feature) is not working.
• Turn on the NFC feature of the device.
• The NFC feature of this unit is turned off. Reset this unit to the factory presets.
Enjoying Surround Playback
About the DC output ports (USB)
Reset (To the factory preset state)
Troubleshooting
Amplifier section
Output power
RMS Output Power Stereo mode
10 % total harmonic distortion
Front ch (both ch driven): 7 W per channel (1 kHz, 6 ≠)
Subwoofer: 7 W (100 Hz, 6 ≠)
Total RMS Stereo mode power: 21 W
FTC Output Power Stereo mode
1.0 % total harmonic distortion
Front ch (both ch driven): 110 Hz j 20 kHz 5 W per channel (6 ≠)
Subwoofer: 50 Hz j 110 Hz 5 W (6 ≠)
Total FTC Stereo mode power: 15 W
Speaker section
Front Speaker
Type 1 way 1 speaker system (Closed type)
Unit(s) 3 cm x 10 cm (1 3/16q x 4q)
Impedance 6 ≠
Subwoofer
Type 1 way 1speaker system (Bass reflex type)
Unit 8 cm (3 1/8q)
Impedance 6 ≠
Bluetooth® section
Bluetooth® system specification: Bluetooth®Ver. 3.0
Wireless equipment classification: Class 2 (2.5 mW)
Supported profiles: A2DP
Supported codec: SBC
Frequency band: 2.4 GHz band FH-SS
Operating distance: Approx. 10 m (33 ft.) Line of Sight
Terminal section
DC OUT (USB A type): (5 V/1.5 A) k2
AUX input: Stereo, 3.5 mm (1/8q) jack
General
Power supply: AC 120 V, 60 Hz
Power consumption in use: 31 W
Power consumption in standby mode: Approx. 0.5 W
Dimensions (W k H k D): 271 mm k 65 mm k 186 mm (10 11/16q k 2 9/16q k 7 5/16q)
Mass (Weight): Approx. 1.6 kg (3.5 lbs)
Operating temperature range: 0 oC to i40 oC (i32 oF to i104 oF)
Operating humidity range: 35% to 80% RH (no condensation)
Note
• Specifications are subject to change without notice. Mass and dimensions are approximate.
• Total harmonic distortion is measured by a digital spectrum analyzer.
Notes on Speakers
• Decrease the volume when the audio is distorted.
To clean this unit, wipe with a soft, dry cloth.
Note
• Never use alcohol, paint thinner or benzine to clean this unit.
• Before using chemically treated cloth, read the instructions that came with the cloth carefully.
• Android and Google Play are trademarks or registered trademarks of Google Inc.
• The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of
such marks by Panasonic Corporation is under license. Other trademarks and trade names
are those of their respective owners.
-If you see this symbol-
Specifications
Maintenance
Licenses
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local
authorities or dealer and ask for the correct method of
disposal.
Frequency band used
This unit uses the 2.4 GHz frequency band.
Certification of this device
• This unit conforms to frequency restrictions and has received certification based on
frequency laws, Thus, a wireless permit is not necessary.
• The actions below are punishable by law in some countries:
– Taking apart/modifying the unit.
– Removing specification indications.
Restrictions of use
• Wireless transmission and/or usage with all Bluetooth® equipped devices is not guaranteed.
• All devices must conform to standards set by Bluetooth SIG, Inc.
• Depending on the specifications and settings of a device, it can fail to connect or some
operations can be different.
• This system supports Bluetooth® security features. But depending on the operating
environment and/or settings, this security is possibly not sufficient. Transmit data wirelessly
to this system with caution.
• This system cannot transmit data to a Bluetooth® device.
Range of use
Use this device at a maximum range of 10 m (33 ft).
The range can decrease depending on the environment, obstacles or interference.
Interference from other devices
• This unit may not function properly and troubles such as noise and sound jumps may arise
due to radio wave interference if this unit is located too close to other Bluetooth® devices or
the devices that use the 2.4 GHz band.
• This unit may not function properly if radio waves from a nearby broadcasting station, etc. is too strong.
Intended usage
• This unit is for normal, general use only.
• Do not use this system near an equipment or in an environment that is sensitive to radio
frequency interference (example: airports, hospitals, laboratories, etc).
Limited Warranty (ONLY FOR CANADA)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal
use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair
your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift,
of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and
purchased and used in Canada, which product was not sold “as is”, and which product was delivered
to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER
PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada
Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service
by anyone other than an Authorized Servicer, or damage that is attributable to acts of God.
Dry cell batteries are also excluded from coverage under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As
examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer,
loss of or damage to media or images, data or other memory or recorded content. This list of items is
not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and
exclusions may not be applicable. This warranty gives you specific legal rights and you may have
other rights which vary depending on your province or territory.
CONTACT INFORMATION
About Bluetooth®
Panasonic bears no responsibility for data and/or information that is compromised
during a wireless transmission.
Panasonic Portable / Clock Radio (without Tape, CD, MD)
Panasonic Audio Product
Panasonic DVD Product
Accessories including rechargeable batteries
One (1) year
One (1) year
One (1) year
Ninety (90) days
For product information and operation assistance, please contact:
Our Customer Care Centre: Telephone #:
Fax #:
1-800-561-5505
(905) 238-2360
For defective product exchange within the warranty period, please contact the original dealer or our Customer Care Centre.
The model number and serial number of this
product can be found on either the back or the
bottom of the unit.
Please note them in the space provided below
and keep for future reference. User memo:
DATE OF PURCHASE
MODEL NUMBER SC-NP10 DEALER NAME
DEALER ADDRESS
SERIAL NUMBER
TELEPHONE NUMBER
Limited Warranty
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Marketing Company of North America (referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the date of original purchase (“warranty
period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a
new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to
repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be
no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas,
and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States or
Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503
panacare@us.panasonic.com
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s Manual, and
send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries
please visit our Web Site at www.panasonic.com/BatteryHandling as Panasonic is committed to providing the
most up to date information. Include a letter detailing the complaint, a return address and provide a daytime
phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID
AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a
Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or
images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state
to state. If a problem with this product develops during or after the warranty period, you may contact
your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of October 2012
Product or Part Name Parts Labor
Wireless Speaker System 1 Year 1 Year
All included Accessories
(Except Non-Rechargeable Batteries) 90 Days Not Applicable
Only Non-Rechargeable Batteries 10 Days Not Applicable
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center;
purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our
Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm,
Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our
Web Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Ave S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
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