Panasonic CF 19C/D/E Windows Vista (Jul 24‚ 2007) Operating Instructions User Manual : (English) 19mk1 Oi Dfqw5090za Nonlogo M P20070284

User Manual: Panasonic CF-19C/D/E Windows Vista (Jul 24‚ 2007) : Operating Instructions (English) CF-19C/D/E (mk1) Windows Vista (Jul 24‚ 2007) Part# : DFQW5090ZA

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OPERATING INSTRUCTIONS
Personal Computer
Model No.

CF-19 series

Useful Information
On-screen Manual .................................................... 18
Handling and Maintenance ....................................... 19
Hard Disk Backup/Restore Function ........................ 21
Hard Disk Data Erase Utility ..................................... 22
Reinstalling Software ................................................ 23

Troubleshooting
Error Code/Message ................................................ 25
Troubleshooting (Basic) ............................................ 26
Hardware Diagnostics .............................................. 29

Useful Information

Introduction ................................................................. 2
Read Me First ............................................................. 3
Description of Parts .................................................. 10
First-time Operation .................................................. 13

Troubleshooting

Getting Started

Contents

For further information about the computer, you can refer to the on-screen
manual.
To access the on-screen manual
page 18 “On-screen Manual”

LIMITED USE LICENSE AGREEMENT ................... 32
Specifications ........................................................... 34
LIMITED WARRANTY .............................................. 36

Please read these instructions carefully before using this product and save this manual for future use.

Appendix

Introduction
Thank you for purchasing this Panasonic computer. For optimum performance and safety, please read these instructions carefully.
Terms and illustrations in these instructions
: Conditions that may result in minor or moderate injury.
:
Useful and helpful information.
Press [Enter] key.
Enter :
Fn + F5 : Press and hold [Fn] key, and then press [F5] key.
(Start) - [All Programs] :
Click
(Start), and then click [All Programs].
:
Page in these Operating Instructions or in the Reference Manual.
CAUTION
NOTE

Reference to the on-screen manuals.

Getting Started

Some illustrations are simplified to help your understanding and may look different from the actual unit.
If you do not log on as an administrator, you cannot use some functions or cannot display some screens.
Refer for the latest information about optional products to the catalogs, etc.
In these instructions, the names and terms are referred as follows.
“Windows Vista™ Business” as “Windows” or “Windows Vista”
DVD-ROM & CD-R/RW drive, and DVD MULTI drive as “CD/DVD drive”
Circular media including DVD-ROM and CD-ROM as “discs”
The display modes are referred as follows. ( ) indicates the terms in [Intel® Graphics Media Accelerator Driver for
Mobile] screen. To display the screen, right-click the desktop and click [Graphics Properties].
Internal LCD (Notebook): The computer’s display
External display (Monitor): External display
Simultaneous display (Intel® Dual Display Clone): The same screen is displayed on the internal LCD and the external display.
Extended desktop: The extended working area across the internal LCD and the external display.
Copyright
This manual is copyrighted by Matsushita Electric Industrial Co., Ltd. with all rights reserved. No part of this manual
may be reproduced in any form without the prior written permission of Matsushita Electric Industrial Co., Ltd.
No patent liability is assumed with respect to the use of the information contained herein.
© 2007 Matsushita Electric Industrial Co., Ltd. All Rights Reserved.
Disclaimer
Computer specifications and manuals are subject to change without notice. Matsushita Electric Industrial Co., Ltd. assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.
Trademarks
Microsoft®, Windows®, Windows Vista, the Windows logo and IntelliMouse are registered trademarks of Microsoft Corporation of the United States and/or other countries.
Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation.
SD Logo is a trademark.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Computrace® is a registered trademark of Absolute® Software Corp.
PhoenixBIOS is a trademark and/or registered trademark of Phoenix Technologies Ltd.
Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Matsushita Electric Industrial Co., Ltd.
Panasonic® is a registered trademark of Matsushita Electric Industrial Co., Ltd.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective
own companies.

Read Me First
Models for U.S.A.

FCC RF Exposure Warning:
This equipment is provided with PC Card slot that could
be used with wireless transmitters, which will be specifically recommended when they become available.
Other third-party wireless transmitters have not been
RF exposure evaluated for use with this computer and
may not comply with FCC RF exposure requirements.

This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment.
This equipment has been approved for portable operation,
and if provided with wireless WAN transmitter, requires
LCD side panel spacers to provide minimum 1.5 cm spacing between antenna located within the LCD side panel,
and all person’s body (excluding extremities of hands,
wrist and feet) during wireless modes of operation.
This equipment may use multiple installed transmitters,
which may be capable of simultaneous transmission.
This equipment is provided with external antenna
connector(s) for connection to optional Car Mounter or
Port Replicator for mobile external mounted antenna(s).
External antenna(s) must be professionally installed and
cannot exceed recommended maximum antenna gain as
described in individual provided supplement instructions
for wireless transmitters. Also, user must maintain minimum 20 cm spacing between external antenna(s) and all
person’s body (excluding extremities of hands, wrist and
feet) during wireless modes of operation.

25-M-1-3

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party: Panasonic Corporation of North America
One Panasonic Way
Secaucus, NJ 07094
Tel No:1-800-LAPTOP5 (1-800-527-8675)
6-M-1

FCC Regulation Notice for modem
This equipment contains a FCC approved modem.

Getting Started

Federal Communications Commission Radio Frequency Interference Statement
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the Panasonic Service Center or an experienced radio/TV technician for help.
Warning
To assure continued compliance, use only shielded interface cables when connecting to a computer or peripheral.
Also, any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this equipment.

1. This equipment complies with CFR47 Part 68 rules.
On the computer is a label that contains, among other
information, the FCC registration number and ringer
equivalence number (REN) for this equipment. If required, this information must be provided to the telephone company.
2. An FCC compliant telephone cord and modular plug
is provided with this equipment. This equipment is
designed to be connected to the telephone network
or premises wiring using a compatible modular jack
which is Part 68 compliant. See Installation Instructions for details.
3. The REN is used to determine the quantity of devices
which may be connected to the telephone line. Excessive RENs on the telephone line may result in the
devices not ringing in response to an incoming call. In
most, but not all area, the sum of RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the
total RENs, contact the local telephone company.
4. If your telephone equipment cause harm to the telephone network, the telephone company will notify you
in advice that temporary discontinuance of service
may be required. But if advice notice isn’t practical, the
telephone company will notify the customer as soon
as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
5. The telephone company may take changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens
the telephone company will provide advance notice
in order for you to make necessary modifications to
maintain uninterrupted service.
6. If trouble is experienced with this equipment, for repair
or warranty information, please contact Panasonic
Corporation of North America at DIAL TOLL FREE
1-800-LAPTOP5 (1-800-527-8675). If the equipment is
causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is resolved.
7. There are no user serviceable parts contained in this
equipment.
8. This equipment may not be used on coin service provided by the telephone company. Connection to party
lines is subject to state tariffs.

Read Me First

Getting Started

9. The Telephone Consumer Protection Act of 1991 makes
it unlawful for any person to use a computer or other
electronic device to send any message via a telephone
fax machine unless such message clearly contains in a
margin at the top or bottom of each transmitted page or
on the first page of the transmission, the date and time
it is sent and an identification of the business or other
entry, or other individual sending the message and
the telephone number of the sending machine or such
business, other entity, or individual. In order to program
this information into your fax software, you should refer
to the manual of the Fax software being used.
10.According to the FCC’s electrical safety advisory, we
recommend that you may install an AC surge arrestor
in the AC outlet to which this equipment is connected.
Telephone companies report that electrical surges,
typically lightning transients, are very destructive to
customer terminal equipment connected to AC power
sources and that this is a major nationwide problem.

Notice for the products using LCD
This product has a fluorescent lamp that contains mercury.
Disposal may be regulated in your community due to environmental considerations.
For disposal or recycling information, please contact your
local authorities, or the Electronic Industries Alliance:

24-M-2

“Caution : To reduce the risk of fire, use only No.26 AWG or
larger telecommunication line cord.”
“ATTENTION : Pour réduire le risque d’incendie, utiliser
uniquement des conducteurs de télécommunications 26
AWG ou de section supérieure.”

16-M-1

Models for Canada
Industry Canada (IC) Notice for modem
This equipment contains an Industry Canada approved
modem unit.
The Industry Canada label is affixed on the modem unit.
EQUIPMENT ATTACHEMENT LIMITATIONS
“NOTICE: The Industry Canada label identifies certified
equipment. This certification means that the equipment
meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements
document(s). The Department does not guarantee the
equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that
it is permissible to be connected to the facilities of the
local telecommunications company. The equipment must
also be installed using an acceptable method of connection. The customer should be aware that compliance with
the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be coordinated by a
representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas. Caution: Users should
not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as appropriate.”
“NOTICE: The Ringer Equivalence Number (REN) assigned
to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist
of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all
the devices does not exceed 5.”
REN: See bottom of the computer

RESTRICTIONS CONCERNANT LE RACCORDEMENT
DE MATÉRIEL
“AVIS: L’étiquette d’Industrie Canada identifie le matériel
homologué. Cette étiquette certifie que le matériel est
conforme aux normes de protection, d’exploitation et de
sécurité des réseaux de télécommunications, comme
le prescrivent les documents concernant les exigences
techniques relatives au matériel terminal. Le Ministère
n’assure toutefois pas que le matériel fonctionnera à la
satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est
permis de le raccorder aux installations de l’entreprise locale
de télécommunication. Le matériel doit également être installé
en suivant une méthode acceptée de raccordement.
L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche
pas la dégradation du service dans certaines situations.
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur.
L’entreprise de télécommunications peut demander à
l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou
à cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que
tous les fils de mise à la terre de la source d’énergie
électrique, des lignes téléphoniques et des canalisations
d’eau métalliques, s’il y en a, sont raccordés ensemble.
Cette précaution est particulièrement importante dans les
régions rurales. Avertissement: L’utilisateur ne doit pas
tenter de faire ces raccordements lui-même; il doit avoir
recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas.”
“AVIS: L’indice d’équivalence de la sonnerie (IES) assigné
à chaque dispositif terminal indique le nombre maximal de
terminaux qui peuvent être raccordés à une interface. La
terminaison d’une interface téléphonique peut consister en
une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de
touts les dispositifs n’excède pas 5.”
IES: Voir sous le fond de l’ordinateur

17-Ca-1

Canadian ICES-003
This Class B digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe B est conforme à la
norme NMB-003 du Canada.

7-M-2

Industry Canada
This product complies with RSS210 Industry Canada.
Operation is subject to the following two conditions;
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.

This device has been designed to operate with an antenna having a maximum gain of 2.15 dB. Antenna having a
higher gain is strictly prohibited per regulations of Industry
Canada. The Required antenna impedance is 50 ohms.
To reduce potential radio interference to other users, the
antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (EIRP) is not more
than that required for successful communication.

25-Ca-1-1

30-Ca-1-1

Getting Started

This product (local network devices) for the band 51505250 MHz is only indoor usage to reduce potential for harmful interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users (meaning they
have priority) of 5250-5350 MHz and 5650-5850 MHz and these
radars could cause interference and/or damage to LELAN devices.

30-Ca-2-1

Models for Europe

Declaration of Conformity (DoC)
“Hereby, we declare that this Personal Computer is in compliance with the essential requirements
and other relevant provisions of the Directive 1999/5/EC.”
Hint:
If you want to get a copy of the original DoC of our products which relates to the R&TTE, please contact our web address: http://www.doc.panasonic.de
Contact and pursuant to at the directive 2004/108/EC, article 9 (2)
Panasonic Testing Centre
Panasonic Service Europe, a division of
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, F.R. Germany
Network connection.
The terminal equipment is intended for connection to the following public network;
In all the countries of European Economical Area;
- Public Switched Telephony Networks
Technical Features.
The terminal equipment includes the following features;
- DTMF dialing
- Maximum bitrate receiving mode: 56 kbit/s
- Maximum bitrate sending mode: 33.6 kbit/s
This product is designed to interwork with the Public Switched Telecommunication Networks in UK, Ireland, Netherlands, Sweden, Denmark, Finland, Switzerland, Luxembourg, Belgium, France, Germany, Spain, Portugal, Iceland,
Greece, Italy, Norway and Austria.

18-E-2

Read Me First
Important Safety Instructions / Importantes Mesures De Sécurité

Getting Started

When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk
of fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near
a bath tub, wash bowl, kitchen sink or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
19-E-1

Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire
les risques d’incendie, de choc électrique et de blessures.
En voici quelquesunes:
1. Ne pas utiliser l’appareil près de l’eau, p.ex., près
d’une baignoire, d’un lavabo, d’un évier de cuisine,
d’un bac à laver, dans un sous-sol humide ou près
d’une piscine.
2. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un orage électrique. Ceci peut
présenter un risque de choc électrique causé par la
foudre.
3. Ne pas utiliser l’appareil téléphonique pour signaler
une fuite de gaz s’il est situé près de la fuite.
4. Utiliser seulement le cordon d’alimentation et le type
de piles indiqués dans ce manual. Ne pas jeter les
piles dans le feu: elles peuvent exploser. Se conformer aux règlements pertinents quant à l’élimination des
piles.
CONSERVER CES INSTRUCTIONS
19-F-1

Information to the User

This product and your Health
This product, like other radio devices, emits radio frequency electromagnetic energy. The level of energy
emitted by this product however is far much less than the
electromagnetic energy emitted by wireless devices like
for example mobile phones.
Because this product operates within the guidelines found
in radio frequency safety standards and recommendations, we believe this product is safe for use by consumers. These standards and recommendations reflect the
consensus of the scientific community and result from
deliberations of panels and committees of scientists who
continually review and interpret the extensive research
literature.
In some situations or environments, the use of this product may be restricted by the proprietor of the building or
responsible representatives of the organization. These
situations may for example include:

Using this product on board of airplanes, or
In any other environment where the risk of interference
to other devices or services is perceived or identified
as harmful.
If you are uncertain of the policy that applies on the use
of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use this product prior to turning on the product.
Regulatory Information
We are not responsible for any radio or television interference caused by unauthorized modification of this product.
The correction of interference caused by such unauthorized modification will be the responsibility of the user. We
and its authorized resellers or distributors are not liable
for damage or violation of government regulations that
may arise from failing to comply with these guidelines.
26-M-1

Lithium Battery / Pile au lithium
Lithium Battery!
This computer contains a lithium battery to enable the
date, time, and other data to be stored. The battery
should only be exchanged by authorized service personnel.
Warning!
A risk of explosion from incorrect installation or misapplication may possibly occur.
15-E-1

Pile au lithium!
Le micro-ordinateur renferme une pile au lithium qui
permet de sauvegarder certaines données, notamment la
date et l’heure. La pile ne doit être remplacée que par un
technicien qualifié.
Danger ! Risque d’explosion en cas de non respect de
cette mise en garde!
15-F-1

Precautions

AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include
Class2 Electrical Flight Bag (EFB) Systems and Class1
EFB Systems when used during critical phases of flight
(e.g., during take-off and landing) and/or mounted on to
the aircraft. Class1 EFB Systems and 2 EFB Systems are
defined by FAA: AC (Advisory Circular) 120-76A or JAA:
JAA TGL (Temporary Guidance Leaflets) No.36.

Panasonic cannot guarantee any specifications, technologies, reliability, safety (e.g. Flammability/Smoke/Toxicity/Radio Frequency Emission, etc) requirements related
to aviation standards that exceed the specifications of our
COTS (Commercial-Off-The-Shelf) products.

39-E-1

This computer is not intended for use in medical equipment
including life-support systems, air traffic control systems, or
other equipment, devices or systems that are involved with
ensuring human life or safety. Panasonic cannot be held responsible in any way for any damages or loss resulting from
the use of this unit in these types of equipment, devices or
systems, etc.
The CF-19 was developed based on thorough research into
the real-world portable computing environments. Exhaustive
pursuit of usability and reliability under harsh conditions led
to innovations such has the magnesium alloy exterior, vibration damped hard disk drive and floppy disk drive, flexible
internal connections. The CF-19’s outstanding engineering
has been tested using the strict MIL-STD- 810F (for vibration
and shock) and IP (for dust and water) based procedures.
As with any portable computer device precautions should be
taken to avoid any damage. The following usage and handling procedures are recommended.
Before putting the computer away, be sure to wipe off any
moisture.
If a Malfunction Occurs, Immediately Unplug the AC Plug
and the Battery Pack
This product is damaged
Foreign object inside this product
Smoke emitted
Unusual smell emitted
Unusually hot
Continuing to use this product while any of the above conditions are present may result in fire or electric shock.
If a malfunction occurs, immediately turn the power off and
unplug the AC plug, and then remove the battery pack.
Then, contact your technical support office.
Do Not Touch This Product and Cable When It Starts
Thundering
Electric shock may result.
Do Not Connect the AC Adaptor to a Power Source
Other Than a Standard Household AC Outlet
Otherwise, a fire due to overheating may result. Connecting
to a DC/AC converter (inverter) may damage the AC adaptor. On an airplane, only connect the AC adaptor/charger to
an AC outlet specifically approved for such use.
Do Not Do Anything That May Damage the AC Cord, the
AC Plug, or the AC Adaptor
Do not damage or modify the cord, place it near hot tools,
bend, twist, or pull it forcefully, place heavy objects on it, or
bundle it tightly.
Continuing to use a damaged cord may result in fire, short
circuit, or electric shock.

Do Not Pull or Insert the AC Plug If Your Hands Are Wet
Electric shock may result.
Clean Dust and Other Debris of the AC Plug Regularly
If dust or other debris accumulates on the plug, humidity,
etc. may cause a defect in the insulation, which may result in
a fire.
Pull the plug, and wipe it with a dry cloth.
Pull the plug if the computer is not being used for a long
period of time.
Insert the AC Plug Completely
If the plug is not inserted completely, fire due to overheating
or electric shock may result.
Do not use a damaged plug or loose AC outlet.
Close the Connector Cover Tightly When Using This
Product Where Is a Lot of Water, Moisture, Steam, Dust,
Oily Vapors, etc.
The entry of foreign matter may cause a fire or electric
shocks.
If foreign matter has found its way inside, immediately turn
the power off and unplug the AC plug, and then remove
the battery pack. Then contact your technical support office.
Do Not Disassemble This Product
There are high-voltage areas inside which may give you an
electric shock if you should touch them. Do not touch the
pins and circuit boards inside, and do not allow foreign matter to enter inside.
Also, remodeling or disassembly may cause a fire.
Keep SD Memory Cards Away from Infants and Small
Children
Accidental swallowing will result in bodily injury.
In the event of accidental swallowing, see a doctor immediately.
Do Not Place This Product on Unstable Surface
If balance is lost, this product may fall over or drop, resulting
in an injury.
Avoid Stacking
If balance is lost, this product may fall over or drop, resulting
in an injury.
Do Not Leave This Product in High Temperature Environment Such as in a Sun-Heated Car, for a Long Period
of Time
Leaving this product where it will be exposed to extremely
high temperatures such as in a sun-heated car or in direct
sunlight may deform the cabinet and/or cause trouble in the
internal parts. Continued use in such a resulting condition
may lead to short-circuiting or insulation defects, etc. which
may in turn lead to a fire or electric shocks.
Hold the Plug When Unplugging the AC Plug
Pulling on the cord may damage the cord, resulting in a fire
or electric shock.
Do Not Move This Product While the AC Plug Is Connected
The AC cord may be damaged, resulting in fire or electric
shock.
If the AC cord is damaged, unplug the AC plug immediately.
Use Only the Specified AC Adaptor With This Product
Using an AC adaptor other than the one supplied (attached
to your product or supplied by Panasonic) may result in a
fire.
Do Not Subject the AC Adaptor to Any Strong Impact
Using the AC adaptor after a strong impact such as being
dropped may result in electric shock, short circuit, or fire.
Take a Break of 10-15 Minutes Every Hour
Using this product for long periods of time may have detrimental health effects on the eyes or hands.

Getting Started

THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS
PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT
COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL
NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT
OF THE FOREGOING USES.

Read Me First

Getting Started

Do Not Turn the Volume Up to Loud When Using Headphones
Listening at high volumes that overstimulate the ear for long
periods of time may result in loss of hearing.
Use the Modem with a Regular Telephone Line
Connection to an internal phone line (on-premise switches)
of a company or business office, etc. or to a digital public
phone or use in a country or area not supported by the computer may result in a fire or electric shocks.
Do Not Connect a Telephone Line, or a Network Cable
Other Than the One Specified, into the LAN Port
If the LAN port is connected to a network such as the ones
listed below, a fire or electric shock may result.
Networks other than 100BASE-TX or 10BASE-T
Phone lines (IP Phone, Telephone lines, internal phone
lines (on-premise switches), digital public phones, etc.)

Do Not Use with Exposing the Skin to This Product for a
Long Period of Time
Using this product with exposing the skin to the heat source
of this product or AC adaptor for a long period of time can
cause a low-temperature burn.
Do not place the computer near a television or radio receiver.
Keep the computer away from magnets. Data stored on
the hard disk may be lost.

Precautions (Battery Pack)
Do Not Use with Any Other Product
The battery pack is rechargeable and was intended for the
specified product. If it is used with a product other than the
one for which it was designed, electrolyte leakage, generation of heat, ignition or rupture may result.
Do Not Charge the Battery Using the Methods Other
Than Those Specified
If the battery is not charged using one of the specified
methods, electrolyte leakage, generation of heat, ignition or
rupture may result.
Do Not Throw the Battery Pack into a Fire or Expose It
to Excessive Heat
Generation of heat, ignition or rupture may result.
Avoid Extreme Heat (Near the Fire, in Direct Sunlight, for
Example)
Electrolyte leakage, generation of heat, ignition or rupture
may result.
Do Not Insert Sharp Objects into the Battery Pack, Expose It to Bumps or Shocks, Disassemble, or Modify It
Electrolyte leakage, generation of heat, ignition or rupture
may result.
Do Not Short the Positive (+) and Negative (-) Contacts
Generation of heat, ignition or rupture may result. Do not
place the battery pack together with articles such as necklaces or hairpins when carrying or storing.
Do Not Use This Product with a Battery Pack Other Than
the One Specified
Use only the specified battery pack (CF-VZSU48U) with your
product. Use of battery packs other than those manufactured
and supplied by Panasonic may present a safety hazard
(generation of heat, ignition or rupture).
Do not touch the terminals on the battery pack. The battery pack may no longer function properly if the contacts
are dirty or damaged.
Do not expose the battery pack to water, or allow it to
become wet.
If the battery pack will not be used for a long period of
time (a month or more), charge or discharge (use) the
battery pack until the remaining battery level becomes
30% to 40% and store it in a cool, dry place.
This computer prevents overcharging of the battery by
recharging only when the remaining power is less than
approx. 95% of capacity.

The battery pack is not charged when the computer is
first purchased. Be sure to charge it before using it for
the first time. When the AC adaptor is connected to the
computer, charging begins automatically.
Should the battery leak and the fluid get into your eyes,
do not rub your eyes. Immediately flush your eyes with
clear water and see a doctor for medical treatment as
soon as possible.
NOTE

The battery pack may become warm during recharging or normal use. This is completely normal.
Recharging will not commence if internal temperature
of the battery pack is outside of the allowable temperature range (0 °C to 50 °C {32°F to 122 °F}).
(
Reference Manual “Battery Power”) Once the
allowable range requirement is satisfied, charging
begins automatically. Note that the recharging time
varies based on the usage conditions. (Recharging
takes longer than usual when the temperature is
10 °C {50 °F} or below.)
If the temperature is low, the operating time is shortened. Only use the computer within the allowable
temperature range.
This computer has a high temperature mode function
that prevents the degradation of the battery in high
temperature environments. (
Reference Manual
“Battery Power”) A level corresponding to a 100%
charge for high temperature mode is approximately
equivalent to an 80% charge level for normal temperature mode.
The battery pack is a consumable item. If the amount
of time the computer can be run by using a particular
battery pack becomes dramatically shorter and repeated recharging does not restore its performance,
the battery pack should be replaced with a new one.
When transporting a spare battery inside a package,
briefcase, etc., it is recommended that it be placed in
a plastic bag so that its contacts are protected.
Always power off the computer when it is not in use.
Leaving the computer on when the AC adaptor is not
connected will exhaust the remaining battery capacity.

For Used in Motor Vehicle /Pour L’utilisation Dans Un Véhicule Motorisé
Avertissement : L’ordinateur bloc-notes peut être installé
dans un véhicule motorisé et dans le champ de vision du
conducteur uniquement en tant que dispositif d’aide aux
fonctions du véhicule, comme par exemple pour fournir
des informations sur le véhicule, comme dispositif de
contrôle de système, pour l’observation à l’arrière ou sur
les côtés du véhicule, ainsi que pour fournir de l’information routière. Pour toute utilisation à fin de divertissement,
comme par exemple pour regarder la télévision ou jouer
à des jeux vidéo, il doit être installé à l’arrière du siège du
conducteur, en un emplacement où il ne sera pas visible,
ni directement ni indirectement, pour le conducteur du
véhicule motorisé. Vérifiez les lois fédérales et nationales
qui régissent l’utilisation légale de cet appareil à l’intérieur
d’un véhicule motorisé.

Getting Started

Warning: Notebook Computer may be installed in a motor vehicle and visible to the driver only if used to support
vehicle related functions such as vehicle information,
system control, rear or side observation and navigation.
If used for entertainment purpose, such as television
reception or video play, it must be installed to the rear
of the driver’s seat where it will not be visible, directly or
indirectly, to the operator of the motor vehicle. Check with
individual state/provincial laws to determine lawful use of
this product while operating within a motor vehicle.

35-M-1

Information on Disposal for Users of Waste Electrical & Electronic Equipment
(private households)
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local authorities or dealer and ask for the correct
method of disposal.
36-M-1

Getting Started

Description of Parts

A: Wireless LAN Antenna

Reference Manual “Wireless LAN”
B: Bluetooth Antenna

Reference Manual “Bluetooth”
C: Stylus/Pen Holder
D: Touch Pad
E: LED Indicator
: Wireless ready
This indicator lights when Wireless LAN, Bluetooth, and/or Wireless WAN are connected and
ready. It does not necessarily indicate the On/Off
condition of the wireless connection.
Reference Manual “Disabling/Enabling
Wireless Communication”
: Wireless WAN status

Refer to the instruction manual of the wireless
device.
: Caps lock
: Numeric key (NumLk)
: Scroll lock (ScrLk)
: Hard disk drive status
F: Tablet Buttons

G: LCD

Reference Manual “Touchscreen”

Reference Manual “Digitizer”
H: Display Release Latch
page 12 “Switching to the Tablet mode”
I: Speaker
Reference Manual “Key Combinations”
J: Function Key
Reference Manual “Key Combinations”
K: Keyboard
L: Hard Disk Drive
Reference Manual “Hard Disk Drive”
M: Battery Pack
N: Power Switch
O: LED Indicator
: Battery status
Reference Manual “Battery Power”
: Power status
(Off: Power off/Hibernation, Green: Power on,
Blinking green: Sleep)

Reference Manual “Tablet Buttons”
A lithium ion battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY for information on how to recycle this battery.
L’appareil que vous vous êtes procuré est alimenté par une batterie au lithium-ion.
Pour des renseignements sur le recyclage de la batterie, veuillez composer le
1-800-8-BATTERY.
48-M-1

Left side

Bottom

A: DC-IN Jack
B: USB Port
Reference Manual “USB Devices”
C: IEEE 1394 Interface Connector
Reference Manual “IEEE 1394 Devices”

L: Microphone Jack
A condenser microphone can be used. If other types
of microphones are used, audio input may not be possible, or malfunctions may occur as a result.
To output microphone audio from the internal
speakers:
on the notification area and click
A Right-click
[Playback Devices].
B Click [Speakers] - [Properties] - [Levels].
so it changes to
and
C In [Input Monitor], click
click [OK].
(Start) - [Control Panel] - [Hardware and
D Click
Sound] - [SigmaTel Audio].
E Remove the check mark from [Enable Power Management].
M: Security Lock
A Kensington cable can be connected.
For further information, read the manual that comes
with the cable.
N: External Display Port
Reference Manual “External Display”
O: Serial Port
P: RAM Module Slot
Reference Manual “RAM Module”
Q: Expansion Bus Connector
Reference Manual “Port Replicator / Car Mounter”
R: External Antenna Connector

Getting Started

Rear side

D: Modem Port
Reference Manual “Modem”
E: LAN Port
Reference Manual “LAN”
F: SD Memory Card Indicator
(Blinking: During access)
Reference Manual “SD Memory Card”
G: SD Memory Card Slot
Reference Manual “SD Memory Card”
H: Wireless Switch
Reference Manual “Disabling/Enabling Wireless
Communication”
I: PC Card Slot
Reference Manual “PC Card / ExpressCard”
J: ExpressCard Slot
Reference Manual “PC Card / ExpressCard”
K: Headphone Jack
You can connect headphones or amplified speakers.
When they are connected, audio from the internal
speakers is not heard.

Description of Parts
Switching to the Tablet mode
A Lift up the display so it stands perpendicular to the body.
B Slide and hold the display release latch (A), and rotate the display
clockwise until it clicks.

Getting Started

C Close as the display faces up and fix it using the latch (B).

Attaching the stylus to the computer
Use the tether to attach the stylus to the computer so you will not lose it.
There are holes (A) to attach it.
For model with digitizer, the tether and pen are already attached to the
computer at purchase.

Attaching the hand strap and the shoulder strap
Attach the hand strap to any two of the corners (A) using the screws.
You can connect the shoulder strap (B) to the hand strap.
(The illustration is an example.)
CAUTION

Do not use the strap to carry a heavier weight than the computer. Otherwise the strap may become loose by itself.
Do not use the strap if it becomes worn or damaged.

First-time Operation
Preparation
A Check and identify the supplied accessories.
If you do not find the described accessories, contact Panasonic Technical Support ( page 37).
• AC Cord . . . . . . . 1
• Battery Pack . . . 1
• Modem Telephone Cable . . . 1
• AC Adaptor. . . . . 1

• Tether . . . . . . . . . 1

Model No: CF-VZSU48

• Shoulder strap . . 1

• Soft Cloth . . . . . . 1

• Operating Instructions (This book) . . . 1
• Product Recovery DVD-ROM . . . . . . . . 1
• Windows® Book . . . . . . . . . . . . . . . . . . . 1

• Stylus . . . . . . . . . . . . . . . . . . . 1

• Pen . . . . . . . . . . . . . . . . . . . . . 1

For model with digitizer, the tether and pen are already attached to the computer at purchase.
B Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s packaging
( page 32).

Getting Started

Model No: CF-AA1633A

Insert the battery pack.
A Slide the latch (A) to the right to unlock the cover.
B Slide the latch (A) down, and open the cover.
C Insert the battery pack until it securely fits the connector.
D Close the cover until it clicks.
E Slide the latch (B) to the left to lock the cover.

CAUTION

Make sure the latch is securely locked. Otherwise the battery pack may fall
when you carry the computer.
Do not touch the terminals of the battery pack and the computer. Doing so can
make the terminals dirty or damaged, and may cause malfunction of the battery
pack and the computer.

First-time Operation
2

Connect your computer to a power outlet.
The battery charging starts automatically.

CAUTION

Getting Started

Do not disconnect the AC adaptor and do not switch the wireless switch to on
until the first-time operation procedure is completed.
When using the computer for the first time, do not connect any peripheral device
except the battery pack and AC adaptor.
Handling the AC adaptor
Problems such as sudden voltage drops may arise during periods of thunder
and lightning. Since this could adversely affect your computer, an uninterruptible power source (UPS) is highly recommended unless running from the
battery pack alone.

Turn on the computer.
A Pull up the part (A) and release the latch.
B Lift open the display.
C Slide and hold the power switch (B) for approximately one second until the
power indicator
lights.

CAUTION

Do not slide the power switch repeatedly.
The computer will forcibly be turned off if you slide and hold the power switch for
four seconds or longer.
Once you turn off the computer, wait for ten seconds or more before you turn on
the computer again.
Do not perform the following operation until the hard disk drive indicator
turns off.
Connecting or disconnecting the AC adaptor
Sliding the power switch
Touching the keyboard, touch pad, tablet buttons, touchscreen (only for model
with touchscreen), digitizer (only for model with digitizer) or external mouse
Closing the display
When the CPU temperature is high, the computer may not start up to prevent
overheating of the CPU. Wait until the computer cools down, and then turn the
power on again. If the computer does not power on even after cooling down,
contact Panasonic Technical Support ( page 37).

Setup Windows.
A Follow the on-screen instructions.
After turning on the computer, “Please wait a moment while Windows prepares to start for the first time .........” appears, and then a small circle circulates on the screen. This will take a few minutes.
During setup of Windows, use the touch pad and clicking to move the cursor
and to click an item.
Setup of Windows will take approximately 20 minutes.
Go to the next step, confirming each message on the display.

CAUTION

You cannot choose the following words for user name and password: CON,
PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to LPT9.
You can change the user name, password, image and security setting after
setup of Windows.
Remember your password. If you forget the password, you cannot use the Windows. Creating a password reset disk beforehand is recommended.
The wallpaper for the first logon user has already been set on “4 Setup Windows.” .
When using this computer under the Sun, the screen becomes easily viewable
by changing the wallpaper to the white wallpaper.
A Right-click on the desktop, and click [Personalize] - [Desktop Background].
B Select [Solid Colors] at [Picture Location].
C Select the white wallpaper and click [OK].

Perform the touchscreen calibration.

NOTE

At first, log on to Windows as an administrator, and perform this calibration.
Return the rotated display to [Primary Landscape] before the touchscreen calibration.
(Start) - [Control Panel] - [Additional Options] - [Tablet Calibration].
A Click
B Using the stylus, touch each of the 9 “+” target marks one by one.
NOTE

(Start) - [Control Panel] - [Mobile PC] - [Tablet PC Settings].
A Click
B Click [Calibrate].
C Using the stylus, touch each of the four “+” target marks one by one, and
then click [OK].
Perform the calibration for the orientation to be used.
NOTE

PC Information Viewer
This computer periodically records the management information including the hard disk information such as number of
hours powered-on, number of times powered-on, internal temperature, replacement sector. The maximum data volume
for each record is 750 byte. These information are only used for estimating the cause when the hard disk goes down by
any possibility. They are never sent to outside via network nor used for any other purpose except for the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save function for management information history]
in [Hard Disk Status] of PC Information Viewer, and click [OK].
(
Reference Manual “Checking the Computer’s Usage Status”)

Getting Started

Perform the following calibration for each user.

When Starting Up/Shutting Down
CAUTION

Do not do the following
Connecting or disconnecting the AC adaptor
Sliding the power switch
Touching the keyboard, touch pad, touchscreen, digitizer or external mouse
Closing the display
NOTE

When the DC plug is not connected to the computer, disconnect the AC cord from your AC wall outlet. About 0.9 W
of power is consumed simply by having the AC adaptor plugged into an electrical outlet.
To conserve power, the following power saving methods are set at the time of purchase.
The screen automatically turns off after 15 minutes of inactivity.
The computer automatically enters sleep*1 after 20 minutes of inactivity.
*1
Refer to
Reference Manual “Sleep or Hibernation Functions” about resuming from sleep.
Note that the computer consumes electricity even when the computer power is off. If the battery pack is fully
charged, the battery will fully discharge in the following period of time:
When power is off: Approx. 7 weeks
In sleep: Approx. 3 days
In hibernation: Approx. 6 days
At the time of purchase, “Wake Up from LAN” is enabled.
If “Wake Up from LAN” is disabled, the period of time in sleep will become slightly longer, and the period of time
in hibernation will become about the same as during power-off. Even if “Wake Up from LAN” is enabled, when the
LAN cable is not connected, the period of time in sleep and hibernation will be slightly longer.
Power consumption in each mode is as follows. (When AC adaptor is connected)
When the screen is off: Approx. 12.0 W
In sleep: Approx. 1.7 W
The battery pack is fully charged (or not being charged) and the computer is off: Approx. 0.9 W

First-time Operation

Getting Started

To change the partition structure
You can shrink a part of an existing partition to create unallocated disk space, from which you can create a new partition. This computer has a single partition in the default setting.
(Start) and right-click [Computer], then click [Manage].
A Click
A standard user needs to enter an administrator password.
B Click [Disk Management].
C Right-click the partition for Windows (“c” drive in the default setting), and click [Shrink Volume].
The partition size depends on the computer specifications.
D Input the size in [Enter the amount of space to shrink in MB] and click [Shrink].
You cannot input a larger number than the displayed size.
E Right-click [Unallocated] (the shrunk space in the step D) and click [New Simple Volume].
F Follow the on-screen instructions to make the settings, and click [Finish].
Wait until formatting is completed.
NOTE

You can create an additional partition using remaining unallocated space or newly creating unallocated space.
To delete a partition, right-click the partition and click [Delete Volume] in the step C.

Regarding Windows Vista
You can select the Classic view of Control Panel or the Classic Start menu. You can also change the way a user logs
on or off. This manual explains using the Windows Vista default setting (not Classic view or Classic Start menu etc.).
User Account Control
User Account Control is a new security component of Windows Vista to stop unauthorized changes to your computer.
The User Account Control message will pop up every time you try making an important change to your computer.
Windows Sidebar
(Start) - [All Programs] - [AccesThe Windows Sidebar does not appear in the default setting. To display it, click
sories] - [Windows Sidebar].
To always display the sidebar:
on the notification area, and click [Properties].
A Right-click the sidebar icon
B Add a check mark for [Start Sidebar when Windows starts] and click [OK].
When Using Wireless LAN
If you cannot communicate with the access point or if the access point is not detected, right-click
on the notificain the [Connect to a network] screen.
tion area and click [Connect to a network], and then click
Sound and Video
Sound (e.g. MP3, WMA) and video (e.g. MPG, WMV) recorded in PC Cards and SD Memory Cards may be interrupted during playback. If this happens, copy them to the hard disk drive and play back.
Sound and video in AVI files may be interrupted or produce a time-lag during playback. If this happens, click or
on the notification area, and click [High performance]. This may remedy the problem.
Depending on the processing status on Windows, sound may be interrupted at Windows startup. You can mute
the sound at startup.
A Right-click the desktop and click [Personalize] - [Sounds].
B Remove the check mark from [Play Windows Startup sound], and click [OK].
The thermal control may set the computer to hibernation if you use the computer in a high ambient temperature
and use an application that uses a lot of CPU power (for example, playing DVD-Video over an extended period).
Wait a few minutes (at least 5) before turning the computer on again if this occurs.
Upgrading Windows Vista™ Business to Windows Vista™ Ultimate
When you have upgraded the preinstalled “Windows Vista™ Business” to “Windows Vista™ Ultimate”, you may
have the problem that audio does not sound. To remedy it, reinstall the sound driver in the following procedure.
(Start) - [Control Panel] - [Uninstall a program].
A Click
B Click [SigmaTel Audio] and click [Uninstall].
A standard user needs to enter an administrator password.
Follow the on-screen instructions to remove the sound driver.
(Start) and input [c:\util\drivers\sound] in [Start Search], and press Enter .
C Click
D Right-click [setup] in [sound] folder and click [Run as administrator].
If there are two or more “setup” files, right-click the file whose [Type] is [Application].
A standard user needs to enter an administrator password.
Follow the on-screen instructions and install the sound driver.

Select
(red icon) on the notification area and make the appropriate settings. The Windows Security Center
regularly gives you notice so that you can make the optimum settings. This is not an error message and you can
use the computer. However, making appropriate measures is recommended to reduce the risk of virus and other
attacks.

Getting Started

If high-frequency sound occurs around keyboard while using the computer
This symptom is mitigated by changing the settings for the USB power saving function.
A standard user needs to enter an administrator password and click [OK].
Set [USB selective suspend setting] to [Enable].
(Start) - [Control Panel] - [System and Maintenance] - [Power Options].
A Click
B Click [Change plan settings] of the current power plan.
C In [Change settings for the plan:], click [Change advanced power settings].
D In [Advanced settings], double-click [USB settings].
E Double-click the displayed [USB selective suspend setting].
F Change settings of [On battery:] and [Plugged in:] to [Enabled].
G Click [OK] and exit the [Advanced settings] screen.
Windows Update
You can update to the latest patches and service packs for Windows with the following menus.
(Start) - [All Programs] - [Windows Update]
Do not apply “Driver Updates” even if a message to update a driver appears. If a driver update is required,
contact your technical support office.
If the message “Check your computer security” is displayed

On-screen Manual
You can access the Reference Manual and the Important Tips on the computer screen.
When you access the Reference Manual and the Important Tips for the first time, the License Agreement of the Adobe
Reader may be displayed. Read it carefully and select [Accept] to proceed.
Reference Manual
The Reference Manual contains the practical information to help you fully enjoy the computer’s performance.
To access the Reference Manual:
A Double-click

on the desktop.

Alternatively click

(Start) - [All Programs] - [Panasonic] - [On-Line Manuals] - [Reference Manual].

Useful Information

Contents
Key Combinations
Tablet Buttons
Touchscreen
Digitizer
Panasonic Hand Writing
Display Rotation
Sleep or Hibernation Functions
Security Measures
Battery Power
Customizing the Power Setting

PC Card / ExpressCard
SD Memory Card
RAM Module
Port Replicator / Car Mounter
External Display
USB Devices
IEEE 1394 Devices
Modem
LAN

Disabling/Enabling Wireless Communication
Wireless LAN
Bluetooth
Hard Disk Drive
Setup Utility
Loupe Utility
DMI Viewer
Technical Information
Troubleshooting (Advanced)

Some contents only apply to some limited models.

Important Tips
The Important Tips will provide you with the helpful information about the battery. Read to use the battery pack in the
optimum condition to obtain longer operation time.
To access the Important Tips:
A Double-click

on the desktop.

Alternatively click

(Start) - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips].

NOTE

When Adobe Reader update notice is displayed, we recommend you follow the on-screen procedure and update.
See http://www.adobe.com/ for the latest version of Adobe Reader.

Handling and Maintenance
Operation environment
Place the computer on a flat stable surface. Do not place the computer upright or turn it over. If the computer is
exposed to an extremely strong impact, it may become inoperable.
Temperature: Operation : 5 °C to 35 °C {41 °F to 95 °F}
Storage : -20°C to 60 °C {- 4 °F to 140 °F}
Humidity:
Operation : 30% to 80% RH (No condensation)
Storage : 30% to 90% RH (No condensation)
Even within the above temperature/humidity ranges, using for a long time in an extreme environment will result in
the product deterioration and will shorten the product life.
Do not place the computer in the following areas, otherwise the computer may be damaged.
Near electronic equipment. Image distortion or noise may occur.
In extremely high or low temperature.
As the computer can become hot during operation, keep it away from items that are sensitive to heat.

This computer is designed to minimize shock to parts such as the LCD and the hard disk drive and equipped with a
drip-proof keyboard, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling the computer.
When carrying the computer:
Turn off the computer.
Remove all external devices, cables, cards and other protruding things.
Do not drop or hit the computer against solid objects.
Do not leave the display open.
Do not grip the display part.
Do not put anything (e.g., a piece of paper) between the display and keyboard.
When you board an airplane, take the computer with you and never put it in your checked luggage. When using the
computer on airplane, follow the airline’s instructions.
When carrying a spare battery, put it in a plastic bag to protect its terminals.
The touch pad is designed to be used with a finger tip. Do not place any object on its surface and do not press
down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
Avoid any harmful substances such as oil from getting into the touch pad. The cursor may not work correctly.
Be careful not to get injured by dropping down or getting hit when carrying the computer.
This computer contains a magnet and magnetic products at the locations circled in the
illustration at right. Avoid leaving metallic object or magnetic media in contact with these
areas.
Use only the included stylus/pen to touch the screen. Do not place any object on its surface and do not press down strongly with sharp-pointed or hard objects that may leave
marks (e.g., nails, pencils and ball point pens).
Do not use the stylus/pen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles on the screen/stylus/pen can scratch the screen surface or obstruct the stylus/pen operation.
Use the stylus/pen only for touching the screen. Using it for any other purpose may damage the stylus/pen and
result in scratches on the screen.

The digitizer uses electromagnetic induction and may not work properly near strong electrical field or magnetic field
such as:
near AM radio base station or relay station antennas
near CRT displays that generate strong electromagnetic field noise
Move the digitizer away from such locations so it will work properly.
The cursor cannot follow the pen movement if you move the pen too quickly.

Useful Information

Handling cautions

When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully read the instruction
manuals of the peripheral devices.
Use the peripheral devices conforming to the computer’s specifications.
Connect to the connectors in the correct direction.
If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of pins, etc.
If screws are included, fasten them securely.
Remove the cables when you carry the computer. Do not pull the cables forcibly.

Handling and Maintenance
Preventing your computer from unauthorized use via wireless LAN

Before using wireless LAN, make the appropriate security settings such as data encryption.
Computrace® Software
Computrace® software tracks your stolen computer.
Perform the following steps before installing Computrace® software.
Computrace® software is not included or installed in this computer.
CAUTION

You will be unable to set [Computrace (R) BIOS Module] to [Disable] once you have set to [Enable]. Do not change
the setting when not used.
Even if you have set [Computrace (R) BIOS Module] to [Enable], this setting may return to [Disable] after repairs
to the motherboard, etc. have been made.
NOTE

Consult Absolute Software Corp. before disposal.
Refer to the following URL for Computrace® software for installation and available service regions. Note that this
service is only available in certain regions.
http://www.absolute.com

Useful Information

Turn on or restart the computer, and press F2 while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.

Select the [Security] menu, then select [Computrace (R) Sub-Menu] and press Enter .

Select [Computrace (R) BIOS Module], and set to [Enable].

At the confirmation message, select [Execute] and press Enter .

At the reconfirmation message, select [Execute] and press Enter .

Press F10 .
At the confirmation message, select [Yes] and press Enter.
The computer restarts.

Maintenance
To clean the LCD panel
Use the soft cloth included with the computer. (For further information, refer to “Suggestions About Cleaning the LCD
Surface” that comes with the soft cloth.)
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it
thoroughly.
CAUTION

Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc.
Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to
the surface.
Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause
malfunction or damage.

Hard Disk Backup/Restore Function
[Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire hard disk data,
which can be used to recover from hardware failure.
Matsushita Electric Industrial Co., Ltd. will bear no responsibility for any damage suffered (including loss of data) as a
result of the use of this function.

Creating a backup of the hard disk data
To create a backup of the entire hard disk to another storage media (e.g., external hard disk): Use [Back up computer].
To create a backup of a file or a folder: Use [Back up files].
(Start) - [Control Panel] - [Back up your computer].
For further information, click
NOTE

Connect the AC adaptor and do not remove it until backup is complete.

Restoring the hard disk data
NOTE

Turn on the computer, and when [Panasonic] boot screen disappears, press and hold
F8.
If [Enter Password] is displayed during the following procedure, input the Supervisor Password or the User
Password.

Release your finger when [Advanced Boot Options] is displayed.

Press

to select [Repair Your Computer] and press Enter .

[System Recovery Options] appears.

Select the keyboard layout and click [Next].

Select [User name] and input [Password], then click [OK].

Click [Windows Complete PC Restore] and follow the on-screen instructions.

Useful Information

This function does not work when you turn on the computer for the first time or just after you reinstall Windows.
Start and shut down Windows Vista, and then you can use the function.
Connect the AC adaptor and do not remove it until restoration is complete.

NOTE

If pressing F8 does not display [System Recovery Options], use the Product Recovery DVD-ROM.
page 23).
A Perform the steps 1 to 6 of “Reinstalling Software” (
B Click [Run “System Recovery Options”.] and click [Next].
C Follow the on-screen instructions.

Hard Disk Data Erase Utility
When disposing the computer or transferring the ownership, erase all hard disk data in order to avoid data leakage.
Even if you erase the data or initialize the hard disk using normal Windows commands, the data can be read with
some special software. Use the hard disk data erase utility to erase the data completely.
Note that transferring of the ownership without uninstalling the commercial software will be a violation of the software’s
license agreement.
The hard disk data erase utility erases data using an overwriting method, but there is a possibility that due to malfunctions or other operational errors, data may not be completely erased. There are also specialized devices that
may be able to read data that has been erased using this method. If you need to erase highly confidential data, we
recommend that you contact a company that specializes in this process. Matsushita Electric Industrial Co., Ltd. will
bear no responsibility for losses or damages suffered as a result of the use of this utility.
NOTE

Useful Information

This utility cannot erase data for specific partitions. The entire hard disk data including the data of the recovery partition will be erased.
Preparation
Prepare the following items:
The Product Recovery DVD-ROM (included)
Panasonic USB CD/DVD drive (optional) (refer to recent catalogs and other sources for information about
the products available)
Remove all peripherals (except for the CD/DVD drive).
Connect the AC adaptor and do not remove it until hard disk data erase is complete.

Turn off the computer and connect the CD/DVD drive to the USB port (

page 11).

Turn on the computer, and press F2 while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.

Press F9.
At the confirmation message, select [Yes] and press Enter.

Select the [Boot] menu, then select [USB CDD] and press F6 until [USB CDD] is at the
top of [Boot priority order].

Set the Product Recovery DVD-ROM into the CD/DVD drive.

Press F10.
At the confirmation message, select [Yes] and press Enter.
The computer will restart.
If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User
Password.

Click [Erase the whole data on the Hard Disk for security] and click [Next].

At the confirmation message, click [YES].

Click [Continue].

Click [Continue] again.

Click [YES].
Erasing the hard disk data starts.

After erasing is completed, remove the Product Recovery DVD-ROM and click [OK].

Reinstalling Software
Reinstalling software will return the computer to the default condition. When you reinstall the software, the hard disk
data will be erased.
Back up important data to other media or an external hard disk before reinstallation.
CAUTION

Do not delete the partition with recovery tools on the hard disk.
The disk space in the partition is not available to store data.

Hard disk

Partition with recovery tools
(approximately 2 GB)
Area usable by Windows

1
2

Turn off the computer and connect the CD/DVD drive to the USB port ( page 11).
Turn on the computer, and press F2 while [Panasonic] boot screen is displayed.

Write down all of the contents of the Setup Utility and press F9.

The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
At the confirmation message, select [Yes] and press Enter.

4
5
6

Select the [Boot] menu, then select [USB CDD] and press F6 until [USB CDD] is at the
top of [Boot priority order].
Set the Product Recovery DVD-ROM into the CD/DVD drive.
Press F10.

Click [Reinstall Windows] and click [Next].

8
9

Click [Yes, I agree to the provisions above and wish to continue!] and click [Next].
Select the settings and click [Next].

At the confirmation message, click [YES].

Remove the Product Recovery DVD-ROM, and then click [OK] to turn off the computer,
then remove the CD/DVD drive.
Turn on the computer, and press F2 while [Panasonic] boot screen is displayed.

At the confirmation message, select [Yes] and press Enter.
The computer will restart.

Useful Information

Preparation
Prepare the following items:
The Product Recovery DVD-ROM (included)
Panasonic USB CD/DVD drive (optional) (refer to recent catalogs and other sources for information about
the products available)
Remove all peripherals (except for the CD/DVD drive).
Connect the AC adaptor and do not remove it until reinstallation is complete.

The License Agreement screen appears.

[Reinstall Windows to the whole Hard Disk to factory default.]
You will have a single partition.
[Reinstall Windows to the operating system partition.]
You can keep the partition structure.

Reinstallation starts automatically. (It will take approximately 30 minutes.)
Do not interrupt reinstallation, for example by turning off the computer or pressing Ctrl + Alt + Del. Otherwise reinstallation may become unavailable as Windows may not start up or the data may be corrupted.

The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.

Press F9.
At the confirmation message, select [Yes] and then press Enter.
The Setup Utility settings excluding the password(s) will return to the default values.

Press F10.
At the confirmation message, select [Yes] and press Enter.
The Setup Utility will close, and the computer will restart.

Reinstalling Software
Perform the first-time operation (

Start the Setup Utility and change the settings as necessary.

Perform Windows Update.

Useful Information

page 14).

Error Code/Message
Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support ( page 37).
Error Code/Message
0211 Keyboard error

Solution
Disconnect external keyboard or mouse.

0251 System CMOS
checksum bad Default configuration
used

An error has occurred in the memory of Setup Utility settings. This occurs when the memory
content is changed by an unexpected program operation, etc.
Start the Setup Utility and return the settings to the default values, and then change the
settings as necessary.
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support ( page 37).

0271 Check date and
time settings

The date and time settings are not correct.
Start the Setup Utility and set the correct date and time.
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support ( page 37).

0280 Previous boot
incomplete - Default
configuration used

Startup has failed repeatedly, so the Setup Utility settings have been returned to the default
values to startup the computer.
Start the Setup Utility and return the settings to the default values, and then change the
settings as necessary.

Press to Setup

Write down the error details and press F2 to start the Setup Utility. Change the settings
if necessary.

Operating System not The operating system is not installed in the floppy disk or the hard disk that you are going to
found
boot from.
If using a floppy disk, change the disk to the one you can use for boot.
If using the hard disk, check if the hard disk is recognized in [Information] menu of the
Setup Utility. If the hard disk is recognized, perform the reinstallation ( page 23). If not,
contact Panasonic Technical Support ( page 37).
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard slot] to [Disable] in the [Advanced] menu of the Setup Utility.
RAM Module Failed

Troubleshooting

0613: Serial Port*1 con- The I/O and IRQ settings of the serial ports are in conflict.
figuration changed
Run the Setup Utility and in the [Advanced] menu, change the port’s settings so there is
0614: Serial Port*1
no conflict.
config. error - device
disabled
*1
“A” or “B” appears
here to indicate the
name of the conflicting port.

When the RAM module is not inserted correctly or the RAM module is not conforming to the
computer’s specifications, a beep will sound and the “RAM Module Failed” message will be
displayed when you turn the power on.
Slide the power switch for four seconds or longer to turn off the computer, confirm that
the RAM module conforms to the specifications, and reinsert it.

To start the Setup Utility
A Restart the computer.
B Press F2 several times while [Panasonic] boot screen is displayed.

Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the
“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support ( page 37). You can also check the computer’s status in the PC Information Viewer
Reference Manual “Troubleshooting (Advanced)”).
(
Starting Up

Troubleshooting

Cannot start up.
The power indicator or battery indicator is not lit.

Connect the AC adaptor.
Insert a fully charged battery.
Remove the battery pack and the AC adaptor, then connect them again.

If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard slot] to [Disable] in the [Advanced] menu of the Setup Utility.

The power is turned on but
“Warming up the system (up
to 32 minutes)” appears.

The computer is warming up before start up. Wait for the computer to start up (takes
up to 32 minutes). If, “Cannot warm up the system” is displayed, the computer failed
to warm up and does not start. In this case, turn off the computer, leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on the
power again.

Cannot turn on the computer.
The computer does not resume from sleep.
(The power indicator blinks
quickly in green.)

Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, then
turn on the power again.

You have forgotten the password.

Supervisor Password or User Password: Contact Panasonic Technical Support ( page
37).
Administrator password:
If you have a password reset disk, you can reset the administrator password. Set the
disk and enter any wrong password, then follow the on-screen instructions and set a
new password.
If you do not have a password reset disk, reinstall ( page 23) and set up Windows,
and then set a new password.

“Remove disks or other
media. Press any key to
restart” or a similar message
appears.

A floppy disk is in the drive and it does not contain system startup information. Remove
the floppy disk and press any key.

Windows startup and operation is slow.

Press F9 in the Setup Utility ( page 25 “To start the Setup Utility”) to return the Setup
Utility settings (excluding the passwords) to the default values. Start the Setup Utility
and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.)
If you installed a resident software after purchase, turn off the residence.
Some moving files become slow if Aero turns off. Disable the popup menu and Input
Panel Tab.
A Open the Input Panel, and click [Tools] - [Options] - [Opening].
B Remove the check mark of [Show the Input Panel tab] and click [OK].

The date and time are incorrect.

Make the correct settings. Click
(Start) - [Control Panel] - [Clock, Language, and
Region] - [Date and Time].
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support ( page 37).
When the computer is connected to LAN, check the date and time of the server.
The 2100 A.D. or later year will not be correctly recognized on this computer.

[Executing Battery Recalibration] screen appears.

The Battery Recalibration was canceled before Windows was shut down last time. To
start up Windows, turn off the computer by the power switch, and then turn on.

Starting Up
[Enter Password] does not
appear when resuming from
sleep/hibernation.

To display [Enter Password] at resuming, set the Windows password and resume function. The password you have set in the Setup Utility is not requested at resuming.
A Click
(Start) - [Control Panel] - [Add or remove user accounts] and select the account, and set the password.
B Click
(Start) - [Control Panel] - [System and Maintenance] - [Require a password
when the computer wakes] and add a check mark for [Require a password].

Cannot resume.

An error may occur when the computer automatically enters the sleep or hibernation
mode while the screensaver is active. In this case, turn off the screensaver or change
the pattern of the screensaver.

Other startup problems.

Press F9 in the Setup Utility ( page 25 “To start the Setup Utility”) to return the Setup
Utility settings (excluding the passwords) to the default values. Start the Setup Utility
and make the settings again.
Remove all peripheral devices.
Check to see if there was a disk error.
A Remove all peripheral devices including an external display.
B Click
(Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].
C Click [Tools] - [Check Now].
A standard user needs to enter an administrator password.
D Select the option in [Check disk options] and click [Start].
Start the computer in Safe Mode and check the error details. When the [Panasonic] boot
screen disappears*1 at startup, press and hold F8 until the Windows Advanced Options
Menu is displayed.
When [Password on boot] is set to [Enable] in the [Security] menu of the Setup Utility,
[Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you
enter the password and press Enter , press and hold F8.

On the [Enter Password]
screen, a beep sounds and
the password cannot be
entered.

The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the ten-key mode, and then
input.

Even after entering the password, [Type your password]
is displayed again.

The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the ten-key mode, and then
input.
The computer may be in Caps Lock mode.
If the Caps Lock indicator
lights, press Caps Lock to disable the Caps Lock
mode, and then input.

Shutting down
Windows does not shut
down.

Remove the USB device and the ExpressCard.
Wait one or two minutes. It is not a malfunction.

Troubleshooting

Entering Password

Display
No display.

The external display is selected. Press Fn + F3 to switch the display. Wait until the
display has been switched completely before pressing Fn + F3 again.
When using an external display,
Check the cable connection.
Turn on the display.
Check the settings of external display.
The display is turned off by the power-saving function. To resume, do not press the
direct selection keys, but press any other key like Ctrl .
The computer entered sleep or hibernation by the power-saving function. To resume,
slide the power switch.
The screen may not be displayed even after the computer resumed from sleep or hibernation. In this case, press Fn+ F7 to enter sleep and resume the computer again.

The screen is dark.

The screen is darker when the AC adapter is not connected. Press Fn + F2 and adjust
the brightness. As you increase the brightness, battery consumption increases.
You can separately set the brightness for when the AC adaptor is connected and when
not connected.

Troubleshooting (Basic)
Display
The screen is disordered.

Changing the number of display colors and resolution may affect the screen. Restart the
computer.
Connecting/disconnecting an external display may affect the screen. Restart the computer.

During Simultaneous display,
one of the screens becomes
disordered.

When using the Extended Desktop, use the same display colors for the external display
as those used by the LCD.
If you continue to experience problems, try changing the display.
Right-click on the desktop, and click [Graphics Properties] - [Display Devices].
Simultaneous display cannot be used until Windows startup is complete (during Setup
Utility, etc.).

The external display does
not work normally.

If the external display does not support the power saving function, it may not work normally when the computer enters the power saving mode. Turn off the external display.

Touch Pad / Touchscreen (only for model with touchscreen)/Digitizer (only for model with digitizer)
The cursor does not work.

When using the external mouse, connect it correctly.
Restart the computer using the keyboard.
Press
and press
three times, and press
to select [Restart] and press Enter .
If the computer does not respond to keyboard commands, read “No response” ( below).

Cannot input using the touch
pad.

Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.
The drivers for some mice may disable the touch pad. Check your mouse’s operating
instructions.

Cannot point the correct
position using the included
stylus/pen.

Perform the touchscreen calibration ( page 15).

Perform the digitizer calibration.
Use the included pen.
On the Windows logon screen or the Welcome screen, you may not be able to point the
correct position using the included pen. Use the keyboard or the touch pad to log on.

Reference Manual

Troubleshooting

The Reference Manual is
not displayed.

Install Adobe Reader.
A Log on to Windows as an administrator.
B Click
(Start) and input “c:\util\reader\AdbeRdr80_en_US.exe” in [Start Search]
then press Enter .
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for Updates ...].

Others
No response.

Press Ctrl + Shift +Esc to open Task Manager and close the software application
that is not responding.
An input screen (e.g., password input screen at startup) may be hidden behind another
window. Press Alt + Tab to check.
Slide the power switch for four seconds or longer to shut down the computer, and then
slide the power switch to turn it on. If the application program does not work normally,
uninstall and reinstall the program. To uninstall, click
(Start) - [Control Panel] [Uninstall a program].

Hardware Diagnostics
If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility
to determine whether or not there is a problem.
If the utility discovers a problem in the hardware, contact Panasonic Technical Support.
Software cannot be checked using this utility.

*2
*3
*4
*5
*6
*7

CPU
Memory
Hard Disk
Video Controller
Sound*1
Modem
LAN
Wireless LAN*2
Wireless WAN*3
Bluetooth*4
GPS*5
USB
IEEE 1394
PC Card Controller
SD Card Controller
Serial Port
Keyboard
Touch Pad
Touchscreen*6
Digitizer*7
When the diagnostic utility is running, a loud beep will sound, so do not use headphones at this time. (The beep will
not sound if mute is using Windows.)
Only for model with wireless LAN
Only for model with wireless WAN
Only for model with Bluetooth
Only for model with GPS
Only for model with touchscreen
Only for model with digitizer. The display icon is “Touch Screen”.
When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is
running, sounds may be generated from the speaker. These are not malfunctions.

Troubleshooting

Hardware that can be checked using the PC-Diagnostic Utility

Regarding the PC-Diagnostic Utility
NOTE

For the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check.
When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check.
We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using
the internal keyboard instead. Do not use the touchscreen or the digitizer.
Operations

Touch pad operations

Internal keyboard operations

Select icon

Place the cursor above the icon

Press Space . and then press
( (close) cannot be selected)

Click the icon

Tap or click (right click cannot be used)

Press Space above the icon

Complete the PC-Diagnostics Utility and then restart
the computer

Click

Press Ctrl+ Alt +Del.

(close)

Hardware Diagnostics
If the touch pad does not operate properly, press Ctrl+ Alt +Del to restart the computer, or slide the power switch
to turn the power off, and then restart the PC-Diagnostic Utility.

Running the Diagnostic Check
Run this utility using the default settings in the Setup Utility.
If the Setup Utility or other settings will not allow a hardware to be executed, the hardware icon will be displayed in
gray.

Connect the AC adaptor, and turn on the wireless switch.
During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.

Turn on or restart the computer, and press F2 while [Panasonic] boot screen is displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
If you are using the computer after changing the settings from the status at the time of purchase, we recommend that you make a note of the settings that are changed.

Press F9.
At the confirmation message, select [Yes] and press Enter.

Press F10.
At the confirmation message, select [Yes] and press Enter.
The computer will restart.

Press Ctrl + F7 while [Panasonic] boot screen is displayed.
When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.
If the password is requested, enter the password.
The touch pad and the internal keyboard cannot be used until alternating blue and yellow colors are displayed on the left side of the hardware icon (A).
By clicking the icon, you can execute the following operations:
: Start the diagnostic check from the beginning

Troubleshooting

: Stop the diagnostic check (You cannot restart the check partway through by clicking

)

: Display help (click the screen or press Space to return to the original diagnostic check screen)
You can check the status of the diagnostic check by the display color on the left side of the hardware icon (A).
Aqua: Not running diagnostic check
Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors differs
depending on the type of diagnostic check currently running.
During memory diagnostic check, the display may freeze for a long period of time. Wait until the process is
complete.
Green: No problems discovered
Red: Problems discovered
NOTE

Using the following procedure, you can run a diagnostic check on a specified hardware component,
or run an extended diagnostic check on the hard disk and memory (The extended diagnostic check is
only for the hard disk and memory). The extended diagnostic check is more detailed, and so requires
a longer period of time to run.
to stop the diagnostic check.
A Click
B Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B).
When running a check on the hard disk and memory, clicking the icon once will turn on the extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon will be
displayed in gray.
to start the diagnostic check.
C Click

When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is
a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact
Panasonic Technical Support.
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is
operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall
the software. ( page 23)
NOTE

If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check
Result TEST FAILED” is displayed:
Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST
FAILED” is still displayed, you can assume that there is a problem with the internal RAM module.

After the diagnostic check is complete, click
start the computer.

(close), or press Ctrl + Alt + Del to re-

Troubleshooting

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Appendix

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F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identification
de produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur
toutes les copies des Logiciels.
Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs copies, de façon électronique ou mécanique, en tout ou en partie.
Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à
l’exception de ce qui est expressément stipulé dans ce contrat.

Termes, clauses et conditions
Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliation antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation
les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée,
avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous
ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez
de détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque
forme que ce soit.

Appendix

Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autorisé
au paragraphe E ci-dessus, votre licence est automatiquement résiliée.

Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes,
clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat conclu
entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre communication entre nous, relativement à l’objet du présent contrat.

Specifications
This page provides the specifications for the basic model CF-19CHGAXJM/CF-19CDGAXJM.
The model number is different according to the unit configuration.
To check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
To check CPU speed, memory size and the hard disk drive (HDD) size:
Reference Manual “Setup Utility”) and select [Information] menu.
Run the Setup Utility (
[CPU Speed]: CPU speed, [System Memory]: Memory size, [Hard Disk]: Hard disk drive size
Main Specifications
Model No.

CF-19CHGAXJM

Intel Core™ Duo Processor U2400 (1.06 GHz, 2 MB*1 L2 cache, 533 MHz FSB)

CPU

Intel® 945GM

Chipset
Memory

*1*2

1024 MB (4096 MB Max.)

Video Memory*1*3
Hard Disk Drive

UMA (128 MB Max.)

80 GB

Display Method
Internal LCD

10.4 XGA type (TFT)

External Display

65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots)
*6

65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots/1280 × 768 dots/1280 × 1024
dots)

Wireless LAN*7
Bluetooth

page 35

TM *8

page 35

LAN

IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX

Modem

Data: 56 kbps (V.92) FAX: 14.4 kbps

Sound

WAVE and MIDI playback, Intel® High Definition Audio subsystem support, Monaural speaker

Security Chip

TPM (TCG V1.2 compliant)*9

Card Slot

Type I or Type II x 1 (3.3 V: 400 mA, 5 V: 400 mA)

PC Card

ExpressCard/34*10 or ExpressCard/54 x 1

ExpressCard
*11

SD Memory Card

200-pin, 1.8 V, SO-DIMM, DDR2 SDRAM, PC2-4200 Compliant

Interface

USB port (4-pin, USB 2.0) x 2, Serial Port (Dsub 9-pin male), Modem port (RJ-11), LAN port
(RJ-45), External display port (Mini Dsub 15-pin female), Expansion Bus Connector (Dedicated
100-pin female), External Antenna Connector (Dedicated 50 Ω coaxial connector) x 2, IEEE
1394a Interface Connector (4-pin x 1), Microphone Jack (Miniature jack, 3.5 DIA, Stereo),
Headphone Jack (Miniature jack, 3.5 DIA, Impedance 32 Ω, Output Power 4 mW × 2)

Keyboard / Pointing Device

82 keys / Touch Pad / Touchscreen (AntiReflection, Stylus (included) touch capable)

Power Supply

AC adaptor or Battery pack

*13

82 keys / Touch Pad / Digitizer (Anti-Reflection)

Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 16.0 V DC, 3.75 A
Li-ion 10.65 V, 5.7 Ah

Battery Pack

Appendix

x 1, Data transfer rate = 8 MB per second*12

RAM Module Slot

AC Adaptor

CF-19CDGAXJM

Operating Time*14

Approx. 6 hours*15

Charging
Time*14

Power on

Approx. 7.5 hours

Power off

Approx. 4.5 hours

Clock Battery

Coin type lithium battery 3.0 V

Power Consumption*16

Approx. 26 W*17 / Approx. 55 W (Maximum when recharging in the ON state)

Physical Dimensions (W × H × D)
(excluding the hand strap/shoulder strap)

271 mm × 49 mm × 216 mm {10.7" × 1.93" × 8.5"}

Weight
(excluding the hand strap/shoulder strap)

Approx. 2.25 kg {Approx. 4.96 lb.}

Operation Environment

Temperature: 5 °C to 35 °C {41 °F to 95 °F}
Humidity: 30% to 80% RH (No condensation)

Storage Environment

Temperature: -20 °C to 60 °C {-4 °F to 140 °F}
Humidity: 30% to 90% RH (No condensation)

Operating System

Windows Vista™ Business

Approx. 2.30 kg {Approx. 5.07 lb.}

Main Specifications
Utility Programs

DMI Viewer, Microsoft® Windows® Media Player 11, Adobe Reader, PC Information Viewer,
Loupe Utility, Intel® PROSet/Wireless Software*7, Bluetooth™ Stack for Windows® by TOSHIBA*8, Wireless Switch Utility, Hotkey Settings, Battery Recalibration Utility, Panasonic Hand
Writing, Display Rotation Tool, Infineon TPM Professional Package*18
Setup Utility, Hard Disk Data Erase Utility*19, PC-Diagnostic Utility

Wireless LAN
Intel PRO / Wireless 3945 ABG (802.11 a + b + g)
Data Transfer Rates*20

IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched)
IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)
IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched)

Standards Supported

IEEE802.11a/IEEE802.11b/IEEE802.11g

Transmission method

OFDM system, DSSS system

Wireless Channels Used

IEEE802.11a: Channels 36/40/44/48/52/56/60/64/149/153/157/161/165
IEEE802.11b/IEEE802.11g: Channels 1 to 11

RF Frequency Band

IEEE802.11a: 5.18-5.32 GHz, 5.745-5.825 GHz
IEEE802.11b/IEEE802.11g: 2.412-2.462 GHz

Bluetooth Version

2.0 + EDR

Transmission method

FHSS system

Wireless Channels Used

Channels 1 to 79

RF Frequency Band

2.402-2.48 GHz

*1
*2

*4
*5
*6
*7
*8
*9

*10
*11

*12

*13
*14
*15

*16
*17
*18
*19
*20

1 MB = 1,048,576 bytes
You can physically expand the memory up to 4 GB, but the total amount of usable memory available will be less depending on
the actual system configuration.
A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video
Memory cannot be set by the user.
1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer GB.
A 16,777,216 color display is achieved by using the dithering function.
Maximum resolution depends on the specifications of the external display.
Only for model with wireless LAN
Only for model with Bluetooth
For information on TPM, click
(Start) and input “c:\util\drivers\tpm\README.pdf”, and refer to the Installation Manual of
“Trusted Platform Module (TPM)”.
When using ExpressCard/34, the card slot cover cannot be closed.
Operation has been tested and confirmed using Panasonic SD Memory Cards with a capacity of up to 2 GB.
The transfer rate using the SD Memory Card slot on this computer is 8 MB per second. (This is a theoretical value, and differs
from actual speeds.)
The transfer rate is 8 MB per second even if you use an SD Memory Card that supports high-speed transfer rates.
Operation on other SD equipment is not guaranteed.
This computer is not compatible with MultiMediaCards. Do not insert this type of cards.
Theoretical value and not the actual speed. The transfer rate does not become higher even if you use a card that supports the
higher transfer rate.
The AC adaptor is compatible with power sources up to 240 V AC adaptor. The computer is supplied with a 125 V AC compatible AC cord. 20-M-2-1
Varies depending on the usage conditions.
Measured at LCD brightness: 60 cd/m2
Varies depending on the usage conditions, or when an external device is attached.
Approx. 0.9 W when the battery pack is fully charged (or not being charged) and the computer is OFF.
Rated power consumption 23-E-1
You need to install to use the feature.
The Product Recovery DVD-ROM is required.
These are speeds specified in IEEE802.11a+b+g standards. Actual speeds may differ.

Appendix

BluetoothTM

LIMITED WARRANTY
For U.S.A.
Panasonic Computer Solutions Company - Worldwide Product Warranties
Section 1: Limited Warranty - Hardware
Panasonic Computer Solutions Company (referred to as “Panasonic”) will repair the products listed below with new or rebuilt parts,
free of charge in the U.S.A. or other Panasonic approved location for the period specified below from the date of original purchase
in the event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser. A purchase
receipt or other proof of date of original purchase will be required before warranty performance is rendered.
•
•
•
•
•
•
•
•
•
•
•

Laptop Computers – 3 Years
PDRC - LCD and Keyboard Assemblies – 3 Years
MDWD – Mobile Computer and Wireless Display Assemblies (CF-07/CF-08) - 3 Years
Hand-held Computers (P1/P2) – 1 Year
Arbitrator Video Camera – 1 Year
Arbitrator Recorder Unit – 1 Year
Arbitrator Remote Control Panel – 1 Year
Arbitrator Wireless Receiver Unit – 1 Year
Arbitrator P2 Card(s) (All Sizes) – 1 Year
Arbitrator Wireless Microphone(s) / Transmitter – 90 Days
Arbitrator System Component Interconnect Cables – 90 days

Main Battery
The battery supplied with the product is covered under the warranty for one (1) year from date of purchase, except as excluded
in Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A battery
furnished under the warranty is covered for the remaining period of the one year warranty on the original or purchased battery.
Options and Accessories
The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period specified from the date of purchase or as specifically stated:
•
•
•
•
•
•
•
•
•
•
•
•

AC Adaptor / Power Cord – 3 Years
Memory Card (Panasonic Brand) – 3 Years
Car Mount Docking Station PCB or Complete Vehicle Docking Station – 3 Years
Port Replicator / I-O Box / Device Cradle (like CF-08) – 3 Years
Antenna Pass-through Cable – 3 Years
Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
Integrated Panasonic supplied options and kits including, but not limited to Wireless WAN, Media Bay Drives (Floppy,
CD/DVD), GPS, Bluetooth, Smartcard Reader, and Fingerprint readers – 3 Years or assumes warranty period of the unit in
which it is installed provided the integration was performed by Panasonic or an Authorized Options Integrator.
Hard Drive (separately purchased) – 1 Year
External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
Optional Battery – 1 Year
Battery Charger – 1 Year
Standard or Digitizer Stylus Pens – 90 Days (physical damage excluded)

Appendix

Section 2 - Limited Warranty - Software
Panasonic Computer Solutions Company (referred to as “Panasonic”) warrants to you only that the disk(s) or other media on which
the Programs are furnished will be free from defects in material and workmanship under normal use for a period of sixty (60) days
from the date of delivery thereof to you, as evidenced by your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will
meet your requirements or that the operation of the Programs will be uninterrupted or error free. Panasonic shall have no obligation
for any defects in the disk(s) or other media on which the Programs are furnished resulting from your storage thereof, or for defects
that have been caused by operation of the disk(s) or other media
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement, in the United States
or other Panasonic designated location, of any defective disk or other media which is returned to Panasonic’s Authorized Service
Center, together with a copy of the purchase receipt, within the aforesaid warranty period. The customer is responsible for ensuring
that all data is backed up and made secure during normal use and before sending a unit for service.

Section 3 - Limited Warranty Exclusions
Specifically excluded from the warranty are:
• All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry cases, manuals, cables,
straps, belts, holsters, tethers, and harnesses and any other options and accessories not listed above or covered under a
separate warranty.
• Failures related to the product operating system, hard drive image, software setup, software program, virus, other program(s)
or file(s) on the hard drive or in any computer memory location.
• Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit.
• Any unit or device with a missing or altered model number or serial number label
• Damage which occurs in shipment
• Failures which are caused by products not supplied by Panasonic
• Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into the unit, abuse, neglect, installation, maladjustment of consumer controls, improper maintenance or modification, use not in accordance with
product use instructions
• Failures due to service by anyone other than a Panasonic Authorized Service Provider
• Failures caused by improper integration by any company other than Panasonic Configuration and Integration Centers.
• Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the original purchaser
• Damage that is attributable to acts of God
This warranty only covers failures due to defects in materials or workmanship which occur during normal use.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE RESPONSIBLE
FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*1
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)
No.36
Other Limits and Exclusions: There are no other express warranties except as listed above.
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND
IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion
or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For technical support or to arrange for service on your Panasonic computer product, call our toll-free 24 hour hotline at 1-800LAPTOP5.

Appendix

DIAL TOLL FREE: 1-800-LAPTOP5 (1-800-527-8675)
Web Site : www.panasonic.com/toughbook

LIMITED WARRANTY
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software
media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under
normal use, subject to the terms set forth below, during the period of warranty coverage specified.

Scope of Coverage

Period of Coverage

Type of Failure Coverage

• Laptop Computers (except Battery) and AC Adaptor
Three (3) Years from Date of
• Factory/PCI installed options including Wireless WAN, GPS, Original End User Customer
Bluetooth, Finger print reader, Backlit keyboard, Memory Card Purchase
and Media Bay Drives (Floppy, CD/DVD)
• Mobile Wireless Display
• PDRC – LCD and Keyboard Assemblies
• Port Replicator

Defective Materials or Workmanship

•
•
•
•
•

Defective Materials or Workmanship

Hand-held Computers
Battery
Battery charger
Auto Adaptor
External USB Drives

One (1) Year from Date of
Original End User Customer
Purchase

• Standard or Digitizer Stylus Pen

Ninety (90) Days from Date of Defective Materials or WorkOriginal End User Customer
manship
Purchase

• All consumable items including protection film, cleaning cloth, No Coverage
carry case, tether and harness
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the
nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding
holidays) for instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before
warranty service is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable
rebuilt parts on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance
of the original period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure
of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE
FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*2
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)
No.36

IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase. No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.

Appendix

SOFTWARE MEDIA LIMITED WARRANTY
Coverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/are
supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from
date of receipt as evidenced by your purchase receipt for your Panasonic Computer product.
THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software.
Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.
Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and
you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Mississauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the suspected
defect, PCI will replace in Canada the defective disk(s) or other media.
Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the
media only. It does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or consequential damages, or other claims, whether or not of similar character.
No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product,
or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attempted modification of the program, or if damaged by accident or act of God. PCI is not responsible for
damage to or loss of any program, data or removable storage media.

GENERAL
NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT,
OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.
IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU
FOR THE COMPUTER PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE
OF ACTION AROSE.
Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.

GARANIE LIMITÉE
Pour le Canda
GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des
logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les
conditions normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des modalités décrites ci-dessous.

Éléments couverts

Durée de couverture

Type de couverture

• Ordinateurs blocs-notes (sauf batteries) et adaptateur secteur Trois (3) ans à partir de la
• Options installées en usine/par PCI incluant : WAN sans fil,
date d’achat original.
GPS, Bluetooth, lecteur d’empreintes digitales, clavier rétroéclairé, carte mémoire et lecteurs (disquettes, CD/DVD)
• Écran mobile sans fil
• Ensembles PDRC – ACL et clavier
• Duplicateur de port

Défauts de pièces et de fabrication

•
•
•
•
•

Défauts de pièces et de fabrication

Ordinateurs de poche
Batterie
Chargeur de batterie
Adaptateur pour voiture
Périphériques USB

Un (1) an à partir de la date
d’achat original.

• Stylet pointeur

Quatre-vingt-dix (90) jours à
Défauts de pièces et de fabricapartir de la date d’achat original. tion

• Tous les articles consommables incluant les pellicules protectrices, chiffons de nettoyage, étuis de transport, longes et sangles

Aucune couverture

Recours – Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait
nécessaire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du lundi
au vendredi (sauf les jours fériés), avant l’échéance de la garantie applicable, en prenant soin d’identifier la nature de la défaillance. Un
reçu ou toute autre pièce justificative de la date d’achat original sera exigé avant toute réparation. Toute pièce défectueuse couverte par
la présente garantie limitée sera réparée ou remplacée par une pièce neuve ou remise à neuf. Le remplacement ou la réparation sera fait
conformément aux modalités de la présente garantie limitée pendant la durée restante de la période originale de la garantie.
Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur du Canada. Elle ne couvre
pas non plus les dommages, la défaillance ou les défauts attribuables à une manutention inadéquate, une mauvaise installation,
une utilisation anormale ou abusive, de la négligence, un accident, un déversement ou la pénétration d’un objet étranger, une modification, un cas fortuit ou une réparation effectuée par une personne non agréée par PCI.
CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, SYSTÈME/ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE
D’AVION*3. PANASONIC DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS LES CAS
SUSMENTIONNÉS.
*3
Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP (organiseur électronique
de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décollage
et l’atterrissage) et (ou) montés sur l’avion. Les systèmes OEPP de classe 1 et de classe 2 sont définis par le circulaire
d’information FAA : AC (Advisory Circular) 120-76 A ou le feuilet n°36 JAA :JAA TGL (Temporary Guidance Leaflets) No 36.

EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE

Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de la défaillance de
même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut être tenue responsable pour tout dommage ou
perte subi pendant le transport si vous avez choisi le transporteur.

Appendix

GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS

Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout autre support sur
lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation au Canada, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur la preuve d’achat.
LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE LOGICIELS. PCI ne garantit
pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du
logiciel) pour toute réclamation en vertu de la garantie.
Réclamation – marche à suivre – Panasonic Canada Inc. remplacera toute disquette ou support défectueux si l’article en question est
retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les soixante (60) jours suivant la date d’achat original. Joignez à votre envoi une pièce justificative de votre achat et une description du problème.
Recours – La responsabilité de PCI - et votre recours - dans le cas de toute défaillance couverte par la garantie sur ce support de logiciel
est limitée au seul remplacement du support. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte d’usage
ou de profits, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre réclamation de nature similaire ou autre.
Produits non couverts – La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support ont été utilisés dans un
produit d’une marque autre que Panasonic ou dans des conditions environnementales autres que celles spécifiées par PCI ou le fabricant,
ou soumis à une mauvaise utilisation, à la négligence, à une manutention inadéquate ou encore si le programme a été modifié ou subi une
tentative de modification ou des dommages attribuables à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité
pour toute perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.

GÉNÉRALITÉS

PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON EXCLUSIVEMENT, LES
GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL,
SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET ACCESSOIRES.
SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES SPÉCIAUX, INDIRECTS OU CONSÉCUTIFS ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT OU À L’UTILISATION DU
PRODUIT INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES, D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT.
DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE POURRA EXCÉDER LE
PRIX DE VENTE DU PRODUIT INFORMATIQUE.
AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI PLUS DE DEUX (2) ANS
APRÈS LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION.
Garantie statutaires – Certaines juridictions interdisent de telles limitations ou exclusions ; aussi, pourraient-elles ne pas s’appliquer.

As an ENERGY STAR® Partner, Matsushita Electric Industrial Co., Ltd. has
determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Outline of the International ENERGY STAR® Office Equipment Program
The international ENERGY STAR® Office Equipment Program is an international program that promotes energy
saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products are office equipment such as computers,
displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations.
For information about ENERGY STAR®, refer to the following web site:
http://www.energystar.gov
22-E-2

Panasonic Computer Solutions Company
3 Panasonic Way, Panazip 2F-5,
Secaucus, NJ 07094

Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3

HS0607-0
DFQW5090ZA

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Panasonic CF 19C/D/E Windows Vista (Jul 24‚ 2007) Operating Instructions User Manual : (English) 19mk1 Oi Dfqw5090za Nonlogo M P20070284

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