Panasonic CF 31A/B/C/E (mk1 Perf./Std.) / 31G Value) Windows XP Pro 7 (Jul 28‚ 31mk1 User Manual : Operating Instructions (English) (Revision) Oi Cpe02233ya Xp7Pro Nonlogo M P20100424

User Manual: Panasonic CF-31A/B/C/E (mk1 Perf./Std.) / CF-31G (mk1 Value) Windows XP Pro / Windows 7 Pro (Jul 28‚ : Operating Instructions (English) (Revision) CF-31A/B/C/E (mk1 Perf./Std.) / CF-31G (mk1 Value) Windows XP Pro / Windows 7 Pro (Jul 28‚

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OPERATING INSTRUCTIONS
Personal Computer
Model No.

CF-31 series

Read Me First ............................................................. 3
(Precautions)
Description of Parts .................................................. 10
First-time Operation .................................................. 13

Useful Information
On-screen Manual .................................................... 19
Handling and Maintenance ....................................... 20
Reinstalling Software ................................................ 22

Troubleshooting
Troubleshooting (Basic) ............................................ 24

Useful Information

Introduction ................................................................. 2

Troubleshooting

Getting Started

Getting Started

Contents

For further information about the
computer, you can refer to the onscreen manual.
To access the on-screen manual
page 19 “On-screen Manual”

LIMITED USE LICENSE AGREEMENT ................... 29
Specifications ........................................................... 30
Standard Limited Warranty .......................................34

Please read these instructions carefully before using this product, and save this manual for future use.

Appendix

Appendix

Introduction
Thank you for purchasing this Panasonic product. For optimum performance and safety, please read these instructions
carefully.
Terms and illustrations in these instructions
CAUTION :

Conditions that may result in minor or moderate injury.

NOTE :

Useful and helpful information.

Enter :

Press [Enter] key.

Fn + F5 :

Press and hold [Fn] key, and then press [F5] key.

Getting Started

(Start) - [All Programs] : Click
cases.
[start] - [Run] :
:

(Start), and then click [All Programs]. You may need to double-click in some

Click [start], and then click [Run]. You may need to double-click in some cases.
Page in these Operating Instructions or in the Reference Manual.

:

Reference to the on-screen manuals.

indicates Genuine Windows® 7 Professional Operating System.
indicates Genuine Microsoft® Windows® XP Professional Operating System.
Some illustrations are simplified to help your understanding and may look different from the actual unit.
If you do not log on as an administrator, you cannot use some functions or cannot display some screens.
Refer for the latest information about optional products to the catalogs, etc.
In these instructions, the names and terms are referred as follows.
“Genuine Windows® 7 Professional” as “Windows” or “Windows 7”
“Genuine Microsoft® Windows® XP Professional Service Pack 3” as “Windows”, “Windows XP” or “Windows XP
Professional”
DVD-ROM & CD-R/RW drive and DVD MULTI drive as “CD/DVD drive”
Circular media including DVD-ROM and CD-ROM as “discs”
“Multilanguage User Interface” as “MUI”
Disclaimer
Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the
manuals.
Trademarks
Microsoft®, Windows®, the Windows logo, and IntelliMouse are registered trademarks of Microsoft Corporation of the
United States and/or other countries.
Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation.

SDHC Logo is a trademark of SD-3C, LLC.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective
own companies.

2

Read Me First
Models for Europe

Declaration of Conformity (DoC)
“Hereby, Panasonic declares that this Personal Computer is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC.”
Hint:
If you want to get a copy of the original DoC of our above mentioned products, please contact our
web address: http://www.doc.panasonic.de

Getting Started

Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Network connection of Wired Modem.
The terminal equipment is intended for connection to the following public network;
In all the countries of European Economical Area and Turkey;
- Public Switched Telephony Networks
Technical Features of Wired Modem.
The terminal equipment includes the following features;
- DTMF dialing
- Maximum bitrate receiving mode: 56 kbit/s
- Maximum bitrate sending mode: 33.6 kbit/s
Indication of the countries where WLAN is intended to be used:
AT BE BG CH CY CZ DE DK EE ES
FI FR GB GR HU IE IS IT LT LU
LV MT NL NO PL PT RO SE SI SK TR

18-25-E-1


Declaration of Conformity (DoC)
“Hereby, Panasonic Corporation declares that this Personal Computer is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC.”
Hint:
If you want to get a copy of the original DoC of our above mentioned products, please contact our
web address: http://www.doc.panasonic.de
Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany

Network connection of Wired Modem.
The terminal equipment is intended for connection to the following public network;
In all the countries of European Economical Area and Turkey;
- Public Switched Telephony Networks
Technical Features of Wired Modem.
The terminal equipment includes the following features;
- DTMF dialing
- Maximum bitrate receiving mode: 56 kbit/s
- Maximum bitrate sending mode: 33.6 kbit/s

18-E-1

3

Read Me First
Models for UK
Warning
This apparatus must be earthed for your safety.
To ensure safe operation the three-pin plug must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring.
Extension cords used with the equipment must be three-core and be correctly wired to provide connection to earth.
Wrongly wired extension cords are a major cause of fatalities.
The fact that the equipment operates satisfactorily does not imply that the power point is earthed and that the installation is completely safe.
For your safety, if you have any doubt about the effective earthing of the power point, consult a qualified electrician.

Getting Started

FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY
This appliance is supplied with a moulded three pin mains plug for your safety and convenience. A 3 amp fuse is fitted
in this plug.
Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 3 amps and that it is approved by ASTA or BSI to BS 1362.
Check for the ASTA mark
or the BSI mark
on the body of the fuse.
If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced.
If you lose the fuse cover the plug must not be used until a replacement cover is obtained.
A replacement fuse cover can be purchased from your local Panasonic Dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR HOME THEN THE FUSE
SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.
THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP
SOCKET.
If a new plug is to be fitted please observe the wiring code as shown below.
If in any doubt please consult a qualified electrician.
ASA

Warning: THIS APPLIANCE MUST BE EARTHED.
Important
The wires in this mains lead are coloured in accordance with the following code:
Green-and-yellow:
Earth
Blue:
Neutral
Brown:
Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: The wire which is coloured GREEN-and-YELLOW must be concoloured GREEN or
nected to the terminal in the plug which is marked by the letter E or by the safety earth symbol
GREEN-and-YELLOW.
The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured
BLACK.
The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured
RED.
The mains plug on this equipment must be used to disconnect the mains power.
Please ensure that a socket outlet is available near the equipment and shall be easily accessible.
How to replace the fuse
Open the fuse compartment with a screwdriver and replace the fuse.

Warnings
This equipment is not designed for connection to an IT power system.
(An IT system is a system having no direct connections between
live parts and Earth; the exposed-conductive-parts of the electrical installation are earthed.
An IT system is not permitted where the computer is directly connected to public supply systems in the U.K.)
Disconnect the mains plug from the supply socket when the computer is not in use.
This equipment is produced to BS800/1983.
8-E-1

4

Important Safety Instructions

When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during
an electrical storm. There may be a remote risk of electric
shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity
of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode.
Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
19-E-1


This product and your Health
This product, like other radio devices, emits radio frequency
electromagnetic energy. The level of energy emitted by this
product however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Because this product operates within the guidelines found in
radio frequency safety standards and recommendations, we
believe this product is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and
committees of scientists who continually review and interpret
the extensive research literature.
In some situations or environments, the use of this product may
be restricted by the proprietor of the building or responsible
representatives of the organization. These situations may for
example include:

Getting Started

Information to the User
Using this product on board of airplanes, or
In any other environment where the risk of interference to
other devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of
wireless devices in a specific organization or environment (e.g.
airports), you are encouraged to ask for authorization to use this
product prior to turning on the product.
Regulatory Information
We are not responsible for any radio or television interference
caused by unauthorized modification of this product. The correction of interference caused by such unauthorized modification will be the responsibility of the user. We and its authorized
resellers or distributors are not liable for damage or violation of
government regulations that may arise from failing to comply
with these guidelines.
26-M-1

Lithium Battery
Lithium Battery!
This computer contains a lithium battery to enable the date, time, and other data to be stored. The battery should only be exchanged by authorized service personnel.
Warning!
A risk of explosion from incorrect installation or misapplication may possibly occur.
15-E-1

For Used in Motor Vehicle
Warning: Check the following Commission Recommendation to determine proper installation and usage of this product
while operating within a motor vehicle.
“Commission Recommendation on safe and efficient in-vehicle information and communication systems: A European
statement of principles on human machine interface.”
Commission Recommendation is available from Official Journal of the European Communities.
35-E-1

Safety Precautions

The following safety precautions must be observed during all phases of the operation, usage, service or repair of any
Personal Computer or Handheld Computer incorporating wireless WAN modem. Manufacturers of the cellular terminal are advised to convey the following safety information to users and operating personnel and to incorporate these
guidelines into all manuals supplied with the product. Failure to comply with these precautions violates safety standards of design, manufacture and intended use of the product. Panasonic assumes no liability for customer failure to
comply with these precautions.
When in a hospital or other health care facility, observe the restrictions on the use of mobiles. Switch Personal
Computer or Handheld Computer incorporating wireless WAN modem off, if instructed to do so by the guidelines posted in sensitive areas. Medical equipment may be sensitive to RF energy.
The operation of cardiac pacemakers, other implanted medical equipment and hearing aids can be affected
by interference from Personal Computer or Handheld Computer incorporating wireless WAN modem placed
close to the device. If in doubt about potential danger, contact the physician or the manufacturer of the device
to verify that the equipment is properly shielded. Pacemaker patients are advised to keep their Personal Computer or Handheld Computer incorporating wireless WAN modem away from the pacemaker, while it is on.

5

Read Me First
Switch off Personal Computer or Handheld Computer incorporating wireless WAN modem before boarding
an aircraft. Make sure it cannot be switched on inadvertently. The operation of wireless appliances in an aircraft is forbidden to prevent interference with communications systems. Failure to observe these instructions
may lead to the suspension or denial of cellular services to the offender, legal action, or both.
For details on usage of this unit in aircrafts please consult and follow instruction provided by the airline.
Do not operate Personal Computer or Handheld Computer incorporating wireless WAN modem in the presence of flammable gases or fumes. Switch off the cellular terminal when you are near petrol stations, fuel
depots, chemical plants or where blasting operations are in progress. Operation of any electrical equipment
in potentially explosive atmospheres can constitute a safety hazard.
Your Personal Computer or Handheld Computer incorporating wireless WAN modem receives and transmits radio frequency energy while switched on. Remember that interference can occur if it is used close to
TV sets, radios, computers or inadequately shielded equipment. Follow any special regulations and always
switch off Personal Computer or Handheld Computer incorporating wireless WAN modem wherever forbidden, or when you suspect that it may cause interference or danger.

Getting Started

Road safety comes first! Do not use a Personal Computer or Handheld Computer incorporating wireless
WAN modem while driving a vehicle. Do not place the computer with wireless WAN modem in an area where
it could cause personal injury to the driver or passengers. It is recommended to stow the unit in the boot or
secure stowage area while driving.
Do not place the computer with wireless WAN modem in an area over an air bag or in the vicinity where an
air bag may deploy.
Air bags inflate with great force and if the computer with wireless WAN modem is placed in the air bag deployment area may be propelled with great force and cause serious injury to occupants of the vehicle.
IMPORTANT!
Personal Computer or Handheld Computer incorporating wireless WAN modem operate using radio signals
and cellular networks cannot be guaranteed to connect in all conditions. Therefore, you should never rely
solely upon any wireless device for essential communications, for example emergency calls.
Remember, in order to make or receive calls, Personal Computer or Handheld Computer incorporating wireless WAN modem must be switched on and in a service area with adequate cellular signal strength.
Some networks do not allow for emergency calls if certain network services or phone features are in use (e.g.
lock functions, fixed dialing etc.). You may need to deactivate those features before you can make an emergency call.
Some networks require that a valid SIM card be properly inserted in Personal Computer or Handheld Computer incorporating wireless WAN modem.

27-1-2

When using Port Replicator or Car Mounter on which an external antenna can
be installed:
External antenna for wireless LAN must be professionally installed.
The gain of external antenna for wireless LAN must not exceed 5dBi.
The user must maintain minimum of 20 cm spacing between the external antenna and all people (excluding extremities of hands, wrist and feet) during wireless modes of operation.
41-E-1-1

CD/DVD Drive Caution
CAUTION!
THIS PRODUCT UTILIZES A LASER.
USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED
HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
DO NOT OPEN COVERS AND DO NOT REPAIR YOURSELF.
REFER SERVICING TO QUALIFIED PERSONNEL.
12-E-1

Laser safety information is appropriate only when drive with laser is installed.
12-M-2-1

6

Precautions
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC
CONTROL EQUIPMENT/SYSTEMS, AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1, MEDICAL DEVICES OR ACCESSORIES*2, LIFE SUPPORT SYSTEMS OR OTHER EQUIPMENTS/DEVICES/SYSTEMS THAT ARE INVOLVED WITH
ENSURING HUMAN LIFE OR SAFETY. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING
FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*1

*2

AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB
Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance
Leaflets) No.36.
As defined by the European Medical Device Directive (MDD) 93/42/EEC.

This computer is not intended for use in medical equipment including life-support systems, air traffic control systems, or other
equipment, devices or systems that are involved with ensuring
human life or safety. Panasonic cannot be held responsible in
any way for any damages or loss resulting from the use of this
unit in these types of equipment, devices or systems, etc.
The CF-31 was developed based on thorough research into the
real-world portable computing environments. Exhaustive pursuit
of usability and reliability under harsh conditions led to innovations such has the magnesium alloy exterior, vibration damped
hard disk drive and floppy disk drive, flexible internal connections. The CF-31’s outstanding engineering has been tested
using the strict MIL-STD- 810F (for vibration and shock) and IP
(for dust and water) based procedures.
As with any portable computer device precautions should be
taken to avoid any damage. The following usage and handling
procedures are recommended.
Before putting the computer away, be sure to wipe off any
moisture.

If a Malfunction or Trouble Occurs, Immediately Stop Use
If a Malfunction Occurs, Immediately Unplug the AC
Plug and the Battery Pack

This product is damaged
Foreign object inside this product
Smoke emitted
Unusual smell emitted
Unusually hot
Continuing to use this product while any of the above conditions
are present may result in fire or electric shock.
If a malfunction or trouble occurs, immediately unplug the
AC plug and remove the unit from this product. Then, contact
your technical support office for repair.
Do Not Touch This Product and Cable When It Starts Thundering
Electric shock may result.
Do Not Connect the AC Adaptor to a Power Source Other
Than a Standard Household AC Outlet
Otherwise, a fire due to overheating may result. Connecting to a
DC/AC converter (inverter) may damage the AC adaptor. On an
airplane, only connect the AC adaptor/charger to an AC outlet
specifically approved for such use.
Do Not Do Anything That May Damage the AC Cord, the AC
Plug, or the AC Adaptor
Do not damage or modify the cord, place it near hot tools, bend,
twist, or pull it forcefully, place heavy objects on it, or bundle it
tightly.
Continuing to use a damaged cord may result in fire, short circuit, or electric shock.
Do Not Pull or Insert the AC Plug If Your Hands Are Wet
Electric shock may result.
Clean Dust and Other Debris of the AC Plug Regularly
If dust or other debris accumulates on the plug, humidity, etc.

Getting Started

Panasonic cannot guarantee any specifications, technologies, reliability, safety (e.g. Flammability/Smoke/Toxicity/Radio
Frequency Emission, etc) requirements related to aviation standards and medical equipment standards that differ from the
specifications of our COTS (Commercial-Off-The-Shelf) products.

may cause a defect in the insulation, which may result in a fire.
Pull the plug, and wipe it with a dry cloth.
Pull the plug if the computer is not being used for a long period of time.
Insert the AC Plug Completely
If the plug is not inserted completely, fire due to overheating or
electric shock may result.
Do not use a damaged plug or loose AC outlet.
Close the Connector Cover Tightly When Using This Product Where Is a Lot of Water, Moisture, Steam, Dust, Oily
Vapors, etc.
The entry of foreign matter may cause a fire or electric shocks.
If foreign matter has found its way inside, immediately turn
the power off and unplug the AC cord, and then remove the
battery pack. Then contact your technical support office.
Do Not Disassemble This Product
The high-voltage areas inside may give you an electric shock,
or foreign matter may enter and result in a fire.
Keep SD Memory Cards Away from Infants and Small Children
Accidental swallowing will result in bodily injury.

In the event of accidental swallowing, see a doctor immediately.

Do Not Place This Product on Unstable Surface
If balance is lost, this product may fall over or drop, resulting in
an injury.
Avoid Stacking
If balance is lost, this product may fall over or drop, resulting in
an injury.
Do Not Leave This Product in High Temperature Environment for a Long Period of Time
Leaving this product where it will be exposed to extremely high
temperatures such as near fire or in direct sunlight may deform
the cabinet and/or cause trouble in the internal parts. Continued
use in such a resulting condition may lead to short-circuiting or
insulation defects, etc. which may in turn lead to a fire or electric
shocks.
Do Not Block the Ventilation Hole
Otherwise, heat will build up inside, possibly resulting in a fire.
Hold the Plug When Unplugging the AC Plug
Pulling on the cord may damage the cord, resulting in a fire or
electric shock.
Do Not Move This Product While the AC Plug Is Connected
The AC cord may be damaged, resulting in fire or electric shock.
If the AC cord is damaged, unplug the AC plug immediately.
Use Only the Specified AC Adaptor With This Product
Using an AC adaptor other than the one supplied (supplied with
the unit or one sold seperately as an accessory) may result in a
fire.
Do Not Subject the AC Adaptor to Any Strong Impact
Using the AC adaptor after a strong impact such as being
dropped may result in electric shock, short circuit, or fire.

7

Read Me First
Take a Break of 10-15 Minutes Every Hour

Getting Started

Using this product for long periods of time may have detrimental
health effects on the eyes or hands.
Do Not Turn the Volume Up To Loud When Using Headphones
Listening at high volumes that overstimulate the ear for long
periods of time may result in loss of hearing.
Do Not Connect a Telephone Line, or a Network Cable
Other Than the One Specified, into the LAN Port
If the LAN port is connected to a network such as the ones
listed right, a fire or electric shock may result.
Networks other than 1000BASE-T, 100BASE-TX, or
10BASE-T
Phone lines (IP phone (Internet Protocol Telephone), Telephone lines, internal phone lines (on-premise switches),
digital public phones, etc.)
Do Not Use With Exposing the Skin To This Product For a
Long Period of Time
Using this product with exposing the skin to the heat source of
this product or AC adaptor for a long period of time can cause a
low-temperature burn.

Use the Modem with a Regular Telephone Line
Connection to an internal phone line (on-premise switches) of
a company or business office, etc. or to a digital public phone
or use in a country or area not supported by the computer may
result in a fire or electric shocks.
Do not place the computer near a television or radio receiver.
Keep the computer away from magnets. Data stored on the
hard disk may be lost.

Interface Cable
Use of an interface cable longer than 3 m (9.84 feet) is not
recommended.

11-E-1

8

Precautions (Battery Pack)

Do not place the battery pack together with articles such
as necklaces or hairpins when carrying or storing.

Do Not Use This Product with a Battery Pack Other Than
the One Specified
Use only the specified battery pack ( page 13) with your product. Use of battery packs other than those manufactured and
supplied by Panasonic may present a safety hazard (generation
of heat, ignition or rupture).
When the battery pack has become degraded, replace it
with a new one

NOTE
The battery pack may become warm during recharging or
normal use. This is completely normal.
Recharging will not commence if internal temperature of the
battery pack is outside of the allowable temperature range (0
°C to 50 °C).
(
Reference Manual “Battery Power”) Once the allowable range requirement is satisfied, charging begins automatically. Note that the recharging time varies based on the
usage conditions. (Recharging takes longer than usual when
the temperature is 10 °C or below.)
If the temperature is low, the operating time is shortened.
Only use the computer within the allowable temperature
range.
This computer has a high temperature mode function that
prevents the degradation of the battery in high temperature
environments. (
Reference Manual “Battery Power”) A
level corresponding to a 100% charge for high temperature
mode is approximately equivalent to an 80% charge level for
normal temperature mode.
The battery pack is a consumable item. If the amount of
time the computer can be run by using a particular battery
pack becomes dramatically shorter and repeated recharging
does not restore its performance, the battery pack should be
replaced with a new one.
When transporting a spare battery inside a package, briefcase, etc., it is recommended that it be placed in a plastic
bag so that its contacts are protected.
Always power off the computer when it is not in use. Leaving
the computer on when the AC adaptor is not connected will
exhaust the remaining battery capacity.

Getting Started

Do Not Use With Any Other Product
The battery pack is rechargeable and was intended for the
specified product. If it is used with a product other than the one
for which it was designed, electrolyte leakage, generation of
heat, ignition or rupture may result.
Do Not Charge the Battery Using Methods Other Than
Those Specified
If the battery is not charged using one of the specified methods,
electrolyte leakage, generation of heat, ignition or rupture may
result.
Do Not Throw the Battery Pack Into a Fire or Expose It to
Excessive Heat
Generation of heat, ignition or rupture may result.
Avoid Extreme Heat (Near the Fire, In Direct Sunlight, for
Example)
Electrolyte leakage, generation of heat, ignition or rupture may
result.
Do Not Insert Sharp Objects Into the Battery Pack, Expose
It to Bumps or Shocks, Disassemble, or Modify It
Electrolyte leakage, generation of heat, ignition or rupture may
result.
If this product is subjected to a strong impact, stop using it immediately.
Do Not Short the Positive (+) and Negative (-) Contacts
Generation of heat, ignition or rupture may result.

Continued use of a damaged battery pack may result in heat
generation, ignition or battery rupture.

Do not touch the terminals on the battery pack. The battery
pack may no longer function properly if the contacts are dirty
or damaged.
Do not expose the battery pack to water, or allow it to become wet.
If the battery pack will not be used for a long period of time (a
month or more), charge or discharge (use) the battery pack
until the remaining battery level becomes 30% to 40% and
store it in a cool, dry place.
This computer prevents overcharging of the battery by recharging only when the remaining power is less than approx.
95% of capacity.
The battery pack is not charged when the computer is first
purchased. Be sure to charge it before using it for the first
time. When the AC adaptor is connected to the computer,
charging begins automatically.
Should the battery leak and the fluid get into your eyes, do
not rub your eyes. Immediately flush your eyes with clear
water and see a doctor for medical treatment as soon as
possible.

CAUTION:
Risk of Explosion if Battery is replaced by an Incorrect
Type.
Dispose of Used Batteries According to the Instructions.

58-E-1

9

Description of Parts
Left side
A
B
C
D
E
F
G

Getting Started

H
I
J

O

P Q R S T

U

V

EX PC

K
L
M

A

N

A: Wireless LAN Antenna

Reference Manual “Wireless LAN”
B: Web Camera

To use the Web Camera, the software corresponding to
the web camera is needed.
C: Wireless WAN Antenna

D: GPS Antenna (Rear side)

E: LCD/Touchscreen
Reference Manual “Touchscreen” (Only for
model with touchscreen)
F: Function Key
Reference Manual “Key Combinations”
G: Bluetooth Antenna

Reference Manual “Bluetooth”
H: Keyboard
I: Touch Pad
J: LED Indicator
: SD Memory Card Indicator
(Blinking: During access)
Reference Manual “SD Memory Card”
: Wireless ready
This indicator lights when Wireless LAN, Bluetooth, and/or Wireless WAN are connected and
ready. It does not necessarily indicate the On/Off
condition of the wireless connection.
Reference Manual “Wireless LAN”, “Bluetooth”,
“Disabling/Enabling Wireless Communication”
: Caps lock
: Numeric key (NumLk)

10

: Scroll lock (ScrLk)
: Hard disk drive status
: Power status of the multimedia pocket
: Battery status
Reference Manual “Battery Power”
: Power status
(Off: Power off/Hibernation, Green: Power on,
Blinking green: Sleep(
)/Standby
(
), Blinking green rapidly: Cannot
power on or resume due to low temperature.)
K: Power Switch
L: Carrying Handle
M: Stylus Holder
N: Fingerprint Reader

Reference Manual “Fingerprint Reader”
O: ExpressCard Slot
Reference Manual “PC Card / ExpressCard”
P: PC Card Slot
Reference Manual “PC Card / ExpressCard”
Q: Multimedia Pocket
Reference Manual “Multimedia Pocket”
R: Wireless Switch
Reference Manual “Disabling/Enabling Wireless
Communication”
S: Smart Card Slot

Reference Manual “Smart Card”
T: SD Memory Card Slot
Reference Manual “SD Memory Card”
U: Battery Pack
Specified Battery pack: CF-VZSU46AU/CF-VZSU65U
V: Ventilation Hole (Exhaust)

Right side
E*1

E*2

E*3
1394

A

B C

F

G

Bottom

Getting Started

Rear side

D

P

H

I

J

K

L

M N

O
Q

A: Hard Disk Drive
Reference Manual “Hard Disk Drive”
B: HDMI Port
Reference Manual “External Display”
C: SIM Card Slot

Insert the SIM card into the SIM card slot with the
contact side facing downward and with the cut corner
oriented.
D: LAN Port
Reference Manual “LAN”
E: 2nd LAN Port*1 / Modem Port*2 / IEEE 1394 Interface Connector*3
*1

Reference Manual “LAN”
*2

Reference Manual “Modem”
*3

Reference Manual “IEEE 1394 Devices”
F: USB Port
Reference Manual “USB Devices”
G: DC-IN Jack
H: Security Lock
A Kensington cable can be connected.
For further information, read the manual that comes
with the cable.
I: USB Port
Reference Manual “USB Devices”
J: External Antenna Connector
K: Expansion Bus Connector
Reference Manual “Port Replicator / Car
Mounter”
L: External Display Port
Reference Manual “External Display”
M: Headphone Jack
You can connect headphones or amplified speakers.

R

When they are connected, audio from the internal
speakers is not heard.
N: Microphone Jack
A condenser microphone can be used. If other types
of microphones are used, audio input may not be possible, or malfunctions may occur as a result. Before
recording, adjust to an appropriate volume.
When recording in stereo using a stereo microphone:
Click
(Start) - [Control Panel] - [Hardware and
Sound] - [Sound] - [Recording] - [Microphone] [Properties], and then remove a check mark of [Enable Audio Enhancements] in [Advanced].
Click [start] - [Control Panel] - [Sound, Speech, and
Audio Device] - [SmartAudio] , and then select
neither [Voice Recording] nor [Voice Over IP].
When using a monaural microphone with a 2-terminal plug:
Click
(Start) - [Control Panel] - [Hardware and
Sound] - [Sound] - [Recording] - [Microphone] [Properties], and then add a check mark for [Enable
Audio Enhancements] in [Advanced].
Otherwise, only audio on the left track will be recorded.

O:
P:
Q:
R:

Click [start] - [Control Panel] - [Sound, Speech, and Audio
, and then select [Voice ReDevice] - [SmartAudio] cording].
Otherwise, only audio on the left track will be recorded.
Serial Port
RAM Module Slot
Reference Manual “RAM Module”
Speaker
Reference Manual “Key Combinations”
Ventilation Hole (Intake)

11

Description of Parts
This computer contains a magnet and magnetic products at the locations
circled in the illustration at right. Avoid leaving metallic object or magnetic media in contact with these areas.

Getting Started

Attaching the stylus to the computer (only for model with touchscreen)
Use the tether to attach the stylus to the computer so you will not lose it.
There are holes (A) to attach it.

1

3

2

4

CAUTION

Do not pull the tether with excessive force. The stylus may hit the computer, person’s body or other objects when
released.

12

First-time Operation
Preparation
A Check and identify the supplied accessories.
If you do not find the described accessories, contact Panasonic Technical Support.
• AC Cord . . . . . . . 1
• Battery Pack . . . 1
• AC Adaptor. . . . . 1

Model No: CF-VZSU46AU or CF-VZSU65U
(Refer to “Specifications” ( page 31).)


• Soft Cloth . . . . . . 1
• Tether . . . . . . . . . 1

• Stylus . . . . . . . . . 1

(

Reference Manual “Touchscreen”)

• Operating Instructions (This book) . . . . . . . . . . . . . . . . . . . . . .1
• Product Recovery DVD-ROM Windows® 7 Professional
 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
• Product Recovery DVD-ROM Windows® XP Professional. . . .1
B Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s packaging
( page 29).

1

1

Getting Started

Model No: CF-AA5713A

Inserting the Battery Pack
A Slide the latch (A) to the right to unlock the cover.
B Slide the latch (A) down, and open the cover.
C Insert the battery pack until it securely fits the connector.
D Close the cover until it clicks.
E Slide the latch (B) to the left to lock the cover.

1
2

CAUTION

Make sure the latch is securely locked. Otherwise the battery pack may fall
when you carry the computer.
Do not touch the terminals of the battery pack and the computer. Doing so can
make the terminals dirty or damaged, and may cause malfunction of the battery
pack and the computer.

3

NOTE

Note that the computer consumes electricity even when the computer power is
off. If the battery pack is fully charged, the battery will fully discharge in the following period of time:
When power is off: Approx. 4 weeks (with CF-VZSU46AU) / Approx. 3 weeks
(with CF-VZSU65U)
In sleep (
)/standby (
): Approx. 3 days*1 (with CF*1
VZSU46AU) / Approx. 2 days (with CF-VZSU65U)
In hibernation: Approx. Approx. 6 days*1 (with CF-VZSU46AU) / Approx. 4
days*1 (with CF-VZSU65U)
*1
If “Wake Up from wired LAN” is disabled, the period of time will be longer.

4
5

2

2

Opening the Display
A Push and hold the latch (A), and lift open the display.

1

13

First-time Operation
3

3

Connect your computer to a power outlet.
The battery charging starts automatically.

CAUTION

Getting Started

Do not disconnect the AC adaptor and do not switch the wireless switch to on
until the first-time operation procedure is completed.
When using the computer for the first time, do not connect any peripheral device
except the battery pack and AC adaptor.
Handling the AC adaptor
Problems such as sudden voltage drops may arise during periods of thunder
and lightning. Since this could adversely affect your computer, an uninterruptible power source (UPS) is highly recommended unless running from the
battery pack alone.

4

4

Turn on the computer.
A Slide and hold the power switch
power indicator
lights.

for approximately 1 second until the

CAUTION

Do not slide the power switch repeatedly.
The computer will forcibly be turned off if you slide and hold the power switch for
4 seconds or longer.
Once you turn off the computer, wait for 10 seconds or more before you turn on
the computer again.
Do not perform the following operation until the hard disk drive indicator
turns off.
Connecting or disconnecting the AC adaptor
Sliding the power switch
Touching the keyboard, touch pad or touchscreen (only for model with touchscreen)
Closing the display
Turn on/off the wireless switch
When the CPU temperature is high, the computer may not start up to prevent
overheating of the CPU. Wait until the computer cools down, and then turn the
power on again. If the computer does not power on even after cooling down,
contact Panasonic Technical Support.
Any changes from the default setting of the Setup Utility must not be made until
the First-time Operation is completed.

1

5

Setup Windows.
Follow the on-screen instructions.
The computer restarts several times. Do not touch the keyboard or touch
pad, and wait until the hard disk drive indicator
has turned off.
During setup of Windows, use the touch pad and clicking to move the cursor
and to click an item.
After the computer is turned on, the screen remains black or unchanged for
a while. This is not a malfunction. Wait for a moment until the Windows setup
screen appears.
Setup of Windows will take approximately 20 minutes.
Go to the next step, confirming each message on the display.
“Join a wireless network” screen may not appear.
You can set the Wireless Network after the setup of Windows is complete.

Select language on “Setup Windows” screen and click [Next].
Carefully choose your language because you cannot change it later. If you
set a wrong language, you need to reinstall Windows ( page 22).
For some languages, the characters on the key and inputted character may
not match. Set the keyboard properly after the setup is complete. Then set
the password.

14

CAUTION

Do not use the following words for user name: CON, PRN, AUX, CLOCK$, NUL,
COM1 to COM9, LPT1 to LPT9, @. In particular, if you create a user name (account name) that includes the “@” mark, a password will be requested at the
log-on screen, even if no password has been set. If you try to log on without entering a password, “The user name or password is incorrect.” may be displayed
and you will not be able to log on to Windows ( page 26).
The wallpaper for the first logon user has already been preset on “5 Setup Windows.”.
When using this computer under the Sun, the screen becomes easily viewable
by changing the wallpaper to the white wallpaper.
A Right-click on the desktop, and click [Personalize] - [Desktop Background].
B Select [Solid Colors] at [Picture Location].
C Select the white wallpaper and click [Save changes].

When setting up the keyboard, choose the appropriate one to your computer.
Otherwise, input by the keyboard may become unavailable.

Getting Started

You can change the user name, password, image and security setting after
setup of Windows.
Remember your password. If you forget the password, you cannot use the Windows. Creating a password reset disk beforehand is recommended.
Wait until the hard disk drive indicator
has turned off.

You cannot choose the following words for user name and password: CON,
PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to LPT9.
When you set date/time/time zone and click [Next], the screen may not go to the
next step for a few minutes. Do not touch the keyboard or touch pad, and wait
until the screen changes.
If “An unexpected error has occurred ...” (or a similar message) is displayed,
click [OK]. This is not a malfunction.

The keyboard will operate as the US keyboard until the keyboard setting is
changed. Because of this, some alphabets shown on display may differ from
inputted ones.
To avoid the accidental selections, during setting up Windows,
Use the touch pad to make some selections.
Press the NumLock key and input in the Ten-key mode to input numbers.
To match the languages, change the language settings after setting up Windows
( page 16). Do not change the settings in [To change system or these settings,
click Customize] of [Regional and Language Options] during setting up Windows.

6


Install Adobe Reader.

Install Adobe Reader to read the Important Tips and the Reference Manual.
(Start) and input the following in [Search programs and files], then
A Click
press Enter.
A Click [start] - [Run], input the following, then click [OK].
[c:\util\reader\**\setup.exe]
“**” depends on the language.
English : m
Arabic : ar
Chinese (Traditional) : tc
Dutch : nl
Estonian : et
German : g
Greek : el
Italian : t
Japanese : ja
Lithuanian : lt Norwegian : no
Romanian : ro Russian : ru
Spanish : p
Swedish : s
Ukrainian :uk

Bulgarian : bg
Croatian : yx
Finnish : fi
Hebrew : he
Korean : ko
Polish : pl
Slovak : sk
Turkish : tr

Chinese (Simplified) : sc
Czech : cs
Danish : da
French : f
Hungarian : hu
Latvian : lv
Portuguese : pt
Slovenian : sl

15

First-time Operation
7


Change the language settings.

Getting Started


·English
·Arabic
·Bulgarian
·Chinese (Simplified)
·Chinese (Traditional)
·Croatian
·Czech
·Danish
·Dutch
·Estonian
·Finnish
·French
·German
·Greek
·Hebrew
·Hungarian
·Italian
·Japanese
·Korean
·Latvian
·Lithuanian
·Norwegian ·Polish
·Portuguese ·Portuguese (Brazilian) ·Romanian
·Russian
·Slovak
·Slovenian
·Spanish
·Swedish ·Thai
·Turkish
Change the language settings in the following menu.
[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Regional
and Language Options]
[Regional Options] - [Standards and Formats]
[Languages] - [Language used in menus and dialogs]
[Languages] - [Details] - [Default input language]
[Advanced] - [Language for non-unicode Programs]
NOTE

When you use MUI OS and localized OS versions together on the same network, use English computer names on localized versions of Windows.
Some UI (User Interface) strings remain in English even if the user’s UI is set to
another language.
For further information, refer to “c:\windows\mui\relnotes.txt”.
If you change the language in [Languages] - [Language used in menus and dialogs], the desktop color will be changed when logging on to Windows next time.
The desktop color can be changed by following the procedure below.
Click [start] - [Control Panel] - [Appearance and Themes] - [Display] - [Desktop]
and select color from [Color], then click [OK].

8


Perform the touchscreen calibration.
Before performing the calibration, close Tablet PC Input Panel.

NOTE

At first, log on to Windows as an administrator, and perform this calibration.
(Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC SetA Click
ting].
B Click [Calibrate].
C Using the stylus, touch each of the “+” target marks one by one, and then
click [Yes].
D Click [OK].
NOTE

Perform the following calibration for each user.
(Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC SetA Click
ting].
B Click [Calibrate].
C Using the stylus, touch each of the “+” target marks one by one, and then
click [Yes].
D Click [OK].
Perform the calibration for the orientation to be used.

16

A Click [start] - [All Programs] - [Fujitsu Touch Panel (USB)] - [Touch Screen
Calibration Utility].
B Using the stylus, touch each of the 12 “+” target marks one by one until it
blinks, and then press Enter.
C Press Enter.

9

Create a new account.
Click [start] - [Control Panel] - [User Accounts] - [Create a new account].
Remember your password. If you forget the password, you cannot use the Windows operating system. Creating a password reset disk beforehand is recommended.

NOTE

PC Information Viewer
This computer periodically records the management information of the hard disk, etc. The maximum data volume for each
record is 1024 bytes.
This information is only used for estimating the cause when the hard disk goes down by any possibility. They are never
sent to outside via network nor used for any other purpose except for the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save function for management information history]
in [Hard Disk Status] of PC Information Viewer, and click [OK].
Reference Manual “Checking the Computer’s Usage Status”)
(

Getting Started

CAUTION

Precaution against Starting Up/Shutting Down
Do not do the following
Connecting or disconnecting the AC adaptor
Sliding the power switch
Touching the keyboard, touch pad, touchscreen (only for model with touchscreen), or external mouse
Closing the display
Turn on/off the wireless switch
NOTE

To conserve power, the following power saving methods are set at the time of purchase.
The screen automatically turns off after 15 minutes of inactivity.
The computer automatically enters sleep*2(
)/standby*2(
) after 20 minutes of inactivity.
*2
Refer to
Reference Manual “Sleep or Hibernation Functions” about resuming from sleep.

Note about access to the hard disk

Languages other than the one selected at Windows Setup are uninstalled in the background while the computer stays
idle.
During this period of time, the following issues may occur. These are caused by the specifications of Windows 7 and
are not a malfunction.
The uninstall process may continue for approximately 3 hours, during which time the computer may become unresponsive due to a continuous access to the hard disk, etc. You can restart or shutdown the computer during the
process.
The message “Configuring Windows features, preparing to configure Windows” may appear for up to about 20 minutes when shutting down or starting up the computer (including restart). Wait for the computer to shut down or start
up normally.
Once the message is no longer displayed, follow the steps below to delete all but the most recent restore point. If you
do not delete the restore points, the system files for languages other than the one selected will remain on the disk as
backup data for the restore points, and the operation of the computer may become unresponsive.
(Start). And input “cleanmgr.exe” in [Search programs and files], and then, in the list of results, click
A Click
[cleanmgr.exe].

17

First-time Operation

Getting Started

B After a while, the “Disk Clean up for” setting screen appears.
Click [Clean up system files] - [More Options] - [System Restore and Shadow Copies] - [Clean up] - [Delete] - [OK]
- [Delete Files].
C Restart the computer.
To change the partition structure
You can shrink a part of an existing partition to create unallocated disk space, from which you can create a new partition. This computer has a single partition as default setting.
(Start) and right-click [Computer], then click [Manage].
A Click
A standard user needs to enter an administrator password.
B Click [Disk Management].
C Right-click the partition for Windows (“c” drive in the default setting), and click [Shrink Volume].
The partition size depends on the computer specifications.
D Input the size in [Enter the amount of space to shrink in MB] and click [Shrink].
You cannot input a larger number than the displayed size.
To select [Reinstall to the first 2 partitions.] in reinstalling Windows 7 ( page 22), 30000 MB*3 or more is
necessary for [Total size after shrink in MB].
E Right-click [Unallocated] (the shrunk space in the step D) and click [New Simple Volume].
F Follow the on-screen instructions to make the settings, and click [Finish].
Wait until formatting is completed.
*3
For MUI OS model, 60000 MB or more is necessary.
NOTE

You can create an additional partition using remaining unallocated space or newly creating unallocated space.
To delete a partition, right-click the partition and click [Delete Volume] in the step C.

18

On-screen Manual
You can access the Reference Manual and the Important Tips on the computer screen.
When you access the Reference Manual and the Important Tips for the first time, the License Agreement of the Adobe
Reader may be displayed. Read it carefully and select [Accept] to proceed.
Reference Manual
The Reference Manual contains the practical information to help you fully enjoy the computer’s performance.
To access the Reference Manual:
Double-click
Alternatively click

on the desktop.
(Start) - [All Programs] - [Panasonic] - [On-Line Manuals] - [Reference Manual].

Click [start] - [Reference Manual].
Alternatively click [start] - [All Programs] - [Panasonic] - [On-Line Manuals] - [Reference Manual].
NOTE

c:\windows\support\**\migwiz, c:\windows\support\**\tools, c:\windows\support\**\logging
“**” depends on the language.
English : en
Dutch : nl
Finnish : fi
French : fr
German : de
Italian : it
Norwegian : no
Russian : ru
Spanish : es
Swedish : sv Turkish : tr
Arabic :ar
Bulgarian : bg
Chinese-Hong Kong : b3
Chinese-Simplified : xt
Chinese-Traditional : zh
Croatian : yx
Czech : cs
Danish : da
Estonian : et Greek : el
Hebrew : iw
Hungarian : hu Japanese : ja
Korean : ko
Latvian : lv
Lithuanian : lt Polish : pl
Portuguese : pt Portuguese (Brazilian) : xc
Romanian : ro
Serbian : st
Slovak : sk
Slovenian : sl Thai : th
Ukrainian : uk
Important Tips
The Important Tips will provide you with the battery information so that you can use the battery pack in the optimum
condition to obtain longer operation time.
To access the Important Tips:
Double-click
Alternatively click
Double-click

Useful Information

The Windows files included in the Windows 7 DVD-ROM are contained in the following folders:

c:\windows\support\migwiz, c:\windows\support\tools, c:\windows\support\logging

Some languages are not available depending on the model.

on the desktop.
(Start) - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips].
on the desktop.

Alternatively click [start] - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips].
NOTE

When Adobe Reader update notice is displayed, we recommend you follow the on-screen procedure and update.
See http://www.adobe.com/ for the latest version of Adobe Reader.

The factory preset of the Setup Utility has been changed. Refer to the following list instead of the one in
Reference Manual “Setup Utility”.
Underlined item is the factory preset.
Switchable Graphics

Switchable
Power Saving Video
Performance Video

CAUTION

Do not remove a check mark for [IntelliMouse Wheel mode] in [Scroll Configuration] of [Touch Pad] in [Mouse] of
[Control Panel]. The Adobe Reader scrolling function may not work correctly.

19

Handling and Maintenance
Operation environment
Place the computer on a flat stable surface. Do not place the computer upright or turn it over. If the computer is
exposed to an extremely strong impact, it may become damaged.
Temperature: Operation : 5 °C to 35 °C
Storage : -20 °C to 60 °C
Humidity:
Operation : 30% to 80% RH (No condensation)
Storage : 30% to 90% RH (No condensation)
Even within the above temperature/humidity ranges, using for a long time in an extreme environment will result in
the product deterioration and will shorten the product life.
Do not place the computer in the following areas, otherwise the computer may be damaged.
Near electronic equipment. Image distortion or noise may occur.
In extremely high or low temperature.
As the computer can become hot during operation, keep it away from items that are sensitive to heat.

Useful Information

Handling cautions
This computer is designed to minimize shock to parts such as the LCD and the hard disk drive and equipped with a
drip-proof keyboard, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling the computer.
When carrying the computer:
Turn off the computer.
Remove all external devices, cables, PC Cards and other protruding objects.
Remove a disc in the CD/DVD drive.
Do not drop or hit the computer against solid objects.
Do not leave the display open.
Do not grip the display part.
Do not put anything (e.g., a piece of paper) between the display and keyboard.
When you board an airplane, take the computer with you and never put it in your checked luggage. When using the
computer on airplane, follow the airline’s instructions.
When carrying a spare battery, put it in a plastic bag to protect its terminals.
The touch pad is designed to be used by finger tip. Do not place any object on its surface and do not press down
strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
Avoid any harmful substances such as oil from getting into the touch pad. The cursor may not work correctly.
Be careful not to get injured by dropping or getting hit when carrying the computer.

Use only the included stylus to touch the touchscreen. Do not place any object on its surface and do not press
down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
Do not use the touchscreen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles on the screen/
stylus can scratch the screen surface or obstruct the stylus operation.
Use the stylus only for touching the screen. Using it for any other purpose may damage the stylus and result in
scratches on the screen.
When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully read the instruction
manuals of the peripheral devices.
Use the peripheral devices conforming to the computer’s specifications.
Connect to the connectors in the correct direction.
If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of pins, etc.
If screws are included, fasten them securely.
Remove the cables when you carry the computer. Do not pull the cables forcibly.
Preventing your computer from unauthorized use via wireless LAN/Bluetooth/wireless WAN

Before using wireless LAN/Bluetooth/wireless WAN, make the appropriate security settings such as data encryption.

20

Maintenance
To clean the LCD panel

Use the soft cloth included with the computer.
NOTE

Suggestions About Cleaning the LCD Surface
To improve the outdoor visibility of the display, a low reflection coating has been added. In order to avoid scratches
and peeling of this coating, an approved soft cloth has been included to wipe the LCD surface of the computer.
Before using the computer, be sure to read the instructions provided below.


• Use the soft cloth when it is dry. Do not apply water or solvents to the soft cloth.
• First, lightly wipe foreign particles and dust adhering to the LCD display on one side of the soft cloth. Do not use
force, since the LCD surface may be damaged with the foreign particles or dust.
Next, wipe off fingerprint, etc., with the other side of the soft cloth.
After wiping off foreign particles and dust, wash the soft cloth (refer to the following) to remove the foreign particles and dust from the soft cloth.
• When the soft cloth becomes dirty, wash it with neutral detergent. Do not use bleach or a fabric conditioner (softener), or carry out sterilization by boiling.
• If the LCD gets wet, wipe the surface lightly with the soft cloth.
• While wiping the LCD display, the computer must be turned off.

Wipe with a soft dry cloth such as gauze.
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it
thoroughly.

Useful Information

• Be sure to wipe the LCD display to remove fingerprints, etc., with the soft cloth.
• Do not wipe areas other than the LCD display with the soft cloth.

CAUTION

Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc.
Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to
the surface.
Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause
malfunction or damage.

21

Reinstalling Software
Reinstalling software will return the computer to the default condition. When you reinstall the software, the hard disk
data will be erased.
Back up important data to other media or an external hard disk before reinstallation.
CAUTION

Do not delete the partition with boot files on the hard disk.
The disk space in the partition is not available to store data.

Hard disk

Partition with boot files
(approximately 300 MB)
Area usable by Windows

Preparation
Prepare the following items:
The Product Recovery DVD-ROM (included)
Panasonic CD/DVD drive (optional)
Remove all peripherals (except for the CD/DVD drive).
Connect the AC adaptor and do not remove it until reinstallation is complete.
NOTE

Useful Information


To input numbers, press the NumLock key and input in the Ten-key mode.
For German keyboard, press Z when you need to press Y .

1
2

Turn off the computer and insert the CD/DVD drive into the multimedia pocket
(
Reference Manual “Multimedia Pocket”).
Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed.

3

Write down all of the contents of the Setup Utility and press F9.

The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
At the confirmation message, select [Yes] and press Enter.

4

Press F10.

5

Press F2 or Del while [Panasonic] boot screen is displayed.

6
7
8

Set the Product Recovery DVD-ROM for Windows which you install into the CD/DVD
drive.
Select the [Exit] menu, then select [TEAC-DV-W28XXX] in [Boot Override].
Press Enter .

9

Click [Reinstall Windows] and click [Next].

10
11

Click [Yes, I agree to the provisions above and wish to continue!] and click [Next].
When reinstalling Windows 7 from Windows 7:

At the confirmation message, select [Yes] and press Enter.
Computer will restart.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.

The computer will restart.

The License Agreement screen appears.

Select the settings and click [Next].
[Reinstall Windows to the whole Hard Disk to factory default.]
You will have two partitions.
[Reinstall to the first 2 partitions.]*1.
Select this option when the hard disk has already been divided into several partitions. For how to create a
new partition, refer to “To change the partition structure” ( page 18).
You can keep the partition structure.
*1
This does not appear if Windows cannot be reinstalled to the partition containing boot files and the area usable by Windows.

When reinstalling Windows 7 from Windows XP:

Click [Next].

22

12

At the confirmation message, click [YES].
Reinstallation starts according to the instructions on the screen. (It will take approximately 60 - 120 minutes.)
Do not interrupt reinstallation, for example by turning off the computer or pressing Ctrl + Alt + Del. Otherwise reinstallation may become unavailable as Windows may not start up or the data may be corrupted.
According to the instruction on the screen, switch Product Recovery DVD-ROM.

13
14

Remove the Product Recovery DVD-ROM, and then click [OK] to turn off the computer.
Turn on the computer.
If the password is requested, enter the Supervisor Password.

15
16
17

Perform the “First-time Operation” ( page 14).
Start the Setup Utility and change the settings as necessary.
Perform Windows Update.

9

Press 1 to execute [1. [Recovery]].
The License Agreement screen appears.
To cancel partway, press 0.

10
11

Press 1 to select [1. Yes, I agree to the provisions above and wish to continue!].
Select the settings.

12

Useful Information

[2]: Enter the size of operating system partition and press Enter.
(The size of data partition will be determined by subtracting the operating system partition size from the
maximum size.)
[3]: Windows will be installed in the first partition.
(The size of the first partition must be 30 GB or more. If smaller, installation will not be possible.)
At the confirmation message, press Y .
Reinstallation starts automatically. (It will take approximately 30 - 75 minutes.)
Do not interrupt reinstallation, for example by turning off the computer or pressing Ctrl + Alt + Del. Otherwise reinstallation may become unavailable as Windows may not start up or the data may be corrupted.

Remove the Product Recovery DVD-ROM, and then press any key to turn off the computer.
If additional instructions are included with the computer, be sure to read them. It may be necessary to perform
additional operations during the following procedure.

13

Turn on the computer.
If the password is requested, enter the Supervisor Password.

14
15

Perform the “First-time Operation” ( page 14).
Start the Setup Utility and change the settings as necessary.
To change the drive letter of hard disk or CD/DVD drive

NOTE

Drive letters of hard disk can be changed only when two or more partitions have been created on the hard disk drive.
The name of the C: drive cannot be changed.
Change the drive letters before installing applications.
A
Click
(Start) - [Control Panel] - [System and Security] - [Administrative Tools], and double-click [Computer
Management].
A standard user needs to enter an administrator password.
Click [start] - [Control Panel] - [Performance and Maintenance] - [Administrative Tools], and double-click [Computer Management].
B Click [Disk Management] from [Storage].
C Right-click the hard disk partition or the CD/DVD drive name, and click [Change Drive Letter and Paths...].
D Click [Change...].
E Click [Assign the following drive letter] and select the new drive letter, and then click [OK].
At the confirmation message, click [Yes].

23

Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the
“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support. You can also check the computer’s status in the PC Information Viewer
Reference Manual “Troubleshooting (Advanced)”).
(
Starting Up
Cannot start up.
The power indicator or battery indicator is not lit.

Troubleshooting

If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
Press Fn + F8 to turn off the concealed mode.

The power is turned on but
“Warming up the system (up
to 32 minutes)” appears.

The computer is warming up before start up. Wait for the computer to start up (takes
up to 32 minutes). If “Cannot warm up the system” is displayed, the computer failed to
warm up and will not start. In this case, turn off the computer, leave it in an environment
of 5 °C or higher temperature for about an hour, and then turn on the power again.

Cannot turn on the computer.
The computer does not resume from sleep
(
)/standby
(
).
(The power indicator blinks
quickly in green.)

Leave it in an environment of 5 °C or higher temperature for about an hour, then turn on
the power again.

After adding or changing
the RAM module, the power
is turned on but nothing is
displayed on the screen.

Turn off the computer and remove the RAM module, then confirm whether the RAM
module has complied to specification. When the RAM module has conformed to specification, install it again.

The computer does not enter
sleep mode while the screen
saver is running (The screen
stays black).

24

Connect the AC adaptor.
Insert a fully charged battery.
Remove the battery pack and the AC adaptor, then connect them again.

Slide and hold the power switch for four seconds or longer to shut down the computer
forcibly. (Data not saved will be lost.) Then disable the screen saver.

You have forgotten the password.

Supervisor Password or User Password: Contact Panasonic Technical Support.
Administrator password:
If you have a password reset disk, you can reset the administrator password. Set the
disk and enter any wrong password, then follow the on-screen instructions and set a
new password.
If you do not have a password reset disk, reinstall ( page 22) and set up Windows,
and then set a new password.

“Remove disks or other
media. Press any key to
restart” or a similar message
appears.

A floppy disk is in the drive (optional) and it does not contain system startup information.
Remove the floppy disk and press any key.
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
If the problem persists after removing the disk, it may be a hard disk failure. Contact
Panasonic Technical Support.

Windows startup and operation is slow.

Reference Manual “Setup Utility”) to return the
Press F9 in the Setup Utility (
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.)
If you installed a resident software after purchase, turn off the residence.
Disable Indexing Service in the following menu.
Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local
service)].

Starting Up
The date and time are incorrect.

Make the correct settings.
Click
(Start) - [Control Panel] - [Clock, Language, and Region] - [Date
and Time].
Click [start] - [Control Panel] - [Date, Time, Language, and Regional
Options] - [Date and Time].
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support.
When the computer is connected to LAN, check the date and time of the server.
The 2100 A.D. or later year will not be correctly recognized on this computer.

[Executing Battery Recalibration] screen appears.

The Battery Recalibration was canceled before Windows was shut down last time. To
start up Windows, turn off the computer by the power switch, and then turn on.

[Enter Password] does not
appear when resuming from
sleep (
)/
standby (
)/
hibernation.

Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility (
Reference Manual “Setup Utility”).
The Windows password can be used instead of the password set in the Setup Utility.
(Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or reA Click
move user accounts] and select the account, and set the password.
(Start) - [Control Panel] - [System and Security] - [Power Option] - [Require
B Click
a password when the computer wakes] and add a check mark for [Require a password].

Cannot resume.

An error may occur when the computer automatically enters the sleep (
)/
standby (
) or hibernation mode while the screensaver is active. In this
case, turn off the screensaver or change the pattern of the screensaver.

Other startup problems.

Press F9 in the Setup Utility (
Reference Manual “Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again.
Remove all peripheral devices.
Check to see if there was a disk error.
A Remove all peripheral devices including external display.
B Click
(Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].
C Click [Tools] - [Check Now...].
A standard user needs to enter an administrator password.
D Select the option in [Check disk options] and click [Start].
E Click [Schedule disk check] and restart the computer.

*1

A Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Properties].
B Click [Tools] - [Check Now].
C Select the option in [Check disk options] and click [Start].
Start the computer in Safe Mode and check the error details. When the [Panasonic] boot
screen disappears*1 at startup, press and hold F8 until the Windows Advanced Options
Menu is displayed. Select the Safe Mode and press Enter .
When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility,
[Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you
enter the password and press Enter , press and hold F8.

Troubleshooting

A Click [start] - [Control Panel] - [User Accounts] and select the account, and set the
password.
B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] [Advanced] and add a check mark for [Prompt for password when computer resumes
from standby].

Entering Password
On the [Enter Password]
screen, the password cannot
be entered.

The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the ten-key mode, and then
input.
Some keyboards have unusable keys (e.g. the “M” key on French keyboards).
Use the other key when you press the key.

25

Troubleshooting (Basic)
Entering Password
Even after entering the pass)/Locked
word (

The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the ten-key mode, and then
input.
The computer may be in Caps Lock mode.
If the Caps Lock indicator
lights, press Caps Lock to disable the Caps Lock
mode, and then input.

(
),
[Type your password] is dis-

played again.
On the [Enter Password]
screen while resuming, the
password cannot be entered
using the USB keyboard.

Set [Legacy USB Support] to [Enabled] in the [Advanced] menu of the Setup Utility.
When resuming from sleep (
) /standby (
), the USB keyboard
cannot be used. Use the internal keyboard.
The user name (account name) includes the “@” mark.
If another user account exists:
Log on to Windows using another user account, and delete the account that includes
“@”. Then create a new account.
If no other account exists:
You need to reinstall Windows ( page 22).

Cannot log on to Windows.
(“The user name or password is incorrect.” is displayed.)
Shutting down
Windows does not shut
down.

Remove the USB device and the ExpressCard.
Wait 1 or 2 minutes. It is not a malfunction.

Display
No display.

The external display is selected. Press Fn + F3 or

Troubleshooting

*2

The screen is dark.

+ P *2 to switch the display. Wait
until the display has been switched completely before pressing Fn + F3 or
+ P *2
again.
When using an external display,
Check the cable connection.
Turn on the display.
Check the settings of external display.
The display is turned off by the power-saving function. To resume, do not press the
direct selection keys, but press any other key like Ctrl .
The computer entered sleep (
) /standby (
) or hibernation by
the power-saving function. To resume, press the power switch.
Windows 7 only
The screen is darker when the AC adaptor is not connected. Press Fn + F2 and adjust
the brightness. As you increase the brightness, battery consumption increases.
You can separately set the brightness for when the AC adaptor is connected and when
not connected.

Press Fn + F8 to turn off the concealed mode.
The screen does not become bright even if pressing
Fn + F2.

The brightness is set low to avoid malfunction where surrounding temperature is high.
Use it in an environment of between 5°C and 35°C.

The screen is disordered.

Changing the number of display colors and resolution may affect the screen. Restart the
computer.
Connecting/disconnecting an external display may affect the screen. Restart the computer.

During Simultaneous display,
one of the screens becomes
disordered.

When using the Extended Desktop, use the same display colors for the external display
as those used by the LCD.
If you continue to experience problems, try changing the display.
Right-click on the desktop, and click [Graphics Properties] - [Display Devices].
Clicking [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver
for Mobile] - [Display Devices].
When the [Command Prompt] is set to “Full Screen” by pressing Alt +
Enter , the picture is displayed on one of the screens only. When the window display is
restored by pressing Alt + Enter , the picture is displayed on both screens.
Simultaneous display cannot be used until Windows startup is complete (during Setup
Utility, etc.).

The external display does
not work normally.

26

If the external display does not support the power saving function, it may not work normally when the computer enters the power saving mode. Turn off the external display.

Display

The cursor cannot be controlled properly.

Operate the following steps.
A Restart the computer and press F2 or Del while [Panasonic] boot screen is displayed.
B Set [GPS] to [Disable] in the sub-menu of [Serial and Parallel Port Settings] in the
[Advanced] menu of the Setup Utility.
C Press F10 and select [Yes] at the confirmation message, and press Enter .
The computer will restart.
D Log on to Windows as an administrator.
(Start) and input “c:\util\drivers\gps\GPSVista.reg” in [Search programs and
E Click
files], and press Enter .
F Click [Yes], click [Yes] and click [OK].
Then restart the computer.
G Press F2 while [Panasonic] boot screen is displayed.
H Set [GPS] to [Enable] in the sub-menu of [Serial and Parallel Port Settings] in the
[Advanced] menu.
I Press F10 and select [Yes] at the confirmation message, and press Enter .

Touch Pad / Touchscreen (only for model with touchscreen)
The cursor does not work.

When using the external mouse, connect it correctly.
Restart the computer using the keyboard.
Press

and press

twice, and press

to select [Restart] and press Enter .

Press
, U, and R to select [Restart].
If the computer does not respond to keyboard commands, read “No response”
( page 28).


Cannot input using the
touchscreen.
Cannot point the correct position using the included stylus.

Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.
The drivers for some mice may disable the touch pad. Check your mouse’s operating instructions.
Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.
Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of the Setup
Utility.
Perform the touchscreen calibration (

page 16).

Reference Manual
The Reference Manual is
not displayed.

Install Adobe Reader.

A Log on to Windows as an administrator.

Troubleshooting

Cannot input using the touch
pad.

(Start) and input “c:\util\reader\setup.exe” in [Search for programs and files]
B Click
then press Enter .
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for Updates...].
B Click [start] - [Run], input “c:\util\reader\setup.exe”, then click [OK].
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for updates now].

page 15

27

Troubleshooting (Basic)
Connecting Peripherals
Using a conventional port
replicator

When using a conventional port replicator (such as the CF-VEB272AW /
Reference
CF-VEB272A2W), refer to the following cautions instead of the ones in
Manual “Port Replicator / Car Mounter”.
Use CF-AA5713A or CF-AA1653A.
If you use an AC adaptor other than the above, the computer may become battery
operation state, the battery indicator may blink red, etc.
The CPU clock rate is lowered.

The discrete GPU will be forcibly deactivated, and the Intel® GPU with lower power
consumption will be activated.
If you connect a conventional port replicator to the computer while the computer is
turned on, a message that prompts you to restart the computer will appear. Follow the
instructions, and restart the computer.

To connect a USB 2.0 device, use the USB port of the computer.

Others
No response.

Press Ctrl + Shift +Esc to open Task Manager and close the software application
that is not responding.
An input screen (e.g., password input screen at startup) may be hidden behind another
window. Press Alt + Tab to check.
Slide the power switch for 4 seconds or longer to shut down the computer, and then slide the
power switch to turn it on. If the application program does not work normally, uninstall and
reinstall the program. To uninstall,
click

(Start) - [Control Panel] - [Uninstall a program].

click [start] - [Control Panel] - [Add or Remove Programs].

Troubleshooting

Cannot enter characters correctly.

28

Select the same language setting for Windows and the internal keyboard (

page 16).

LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC PRODUCT (“PRODUCT”)
ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH
THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY
DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their use to you. You
assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your intended results, and for the installation, use and results obtained therefrom.
LICENSE
A. Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive right and license to use
the Programs in accordance with the terms and conditions stated in this Agreement. You acknowledge that you are
receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain
no title, ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms,
concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of
which title, ownership and rights shall remain with Panasonic Corporation or its suppliers.
B. You may use the Programs only on the single Product which was accompanied by the Programs.
C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or otherwise, without the prior written consent of Panasonic Corporation.
D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for
any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your
use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.
E. You may transfer the Programs and license them to another party only in connection with your transfer of the single
Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also
transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation,
to the same party or destroy any such copies not so transferred.
F. You may not remove any copyright, trademark or other notice or product identification from the Programs and you
must reproduce and include any such notice or product identification on any copy of any Program.
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE
THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN
WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.

TERM
This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate this license at any time by destroying, at your expense, the Programs and related documentation together with
all copies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions
thereof set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon
any such termination, you agree to destroy, at your expense, the Programs and related documentation together with all
copies thereof in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND
BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT,
ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

Appendix

IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.

29

Specifications
This page provides the specifications for the basic model.
The model number is different according to the unit configuration.
To check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
To check CPU speed, memory size and the hard disk drive (HDD) size:
Reference Manual “Setup Utility”) and select [Information] menu.
Run the Setup Utility (
[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Hard disk drive size
Main Specifications
Model No.

CF-31ATNAXDE /
CF-31ATNAXPE

CF-31ATAAXDE /
CF-31ATAAXPE

CPU

Intel® Core i5-540M (2.53 GHz, Intel® Core i5-520M (2.4 GHz,
Intel® Smart Cache 3 MB*1)
Intel® Smart Cache 3 MB*1)

Intel® Core i3-350M (2.26 GHz,
Intel® Smart Cache 3 MB*1)

Chip Set

Mobile Intel® QM57 Express Chipset

Mobile Intel® HM55 Express Chipset

TM

Video controller

ATI Mobility Radeon HD
5650/ Built-in Chip Set

Main Memory*2

2 GB*1, DDR3 SDRAM (8 GB*1 Max.)

Video Memory



CF-31GT2AXDE /
CF-31GT2AXPE

Built-in Chip Set

512 MB*1 dedicated (1423 MB*1 Max. / 1915 MB with expanded memory)*3
512 MB*1 dedicated (1024 MB*1 Max.)*3

UMA (763 MB*1 Max. / 1435 MB*1 Max. with expanded memory)*3
UMA (1024 MB*1 Max.)*3
Hard Disk Drive

250 GB*4 (Serial ATA)

160 GB*4 (Serial ATA)

Approx. 300 MB*4 is used as
Approx. 300 MB*4 is used as a partition with recovery tools.
a partition with recovery tools.
(Users cannot use this partition.)
(Users cannot use this partition.)
13.1 XGA type (TFT) (1024 × 768 dots) with Touchscreen or 13.1 XGA type (TFT) (1024 × 768 dots)

Display Method
Internal LCD

65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots)*5

External Display*6

65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots/1280 × 768 dots/1280 × 1024 dots)

Wireless LAN*7

Intel® Centrino® Advanced-N 6200 AGN (

Appendix

Bluetooth™*8

page 31)

IEEE802.11bgn Wireless LAN
( page 31)

page 32

LAN

IEEE 802.3 10BASE-T,
IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX,
IEEE 802.3u 100BASE-TX,
IEEE 802.3ab 1000BASE-T
*9
(2nd LAN : IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX) IEEE 802.3ab 1000BASE-T

Modem*10

Data: 56 kbps (V.92) FAX: 14.4 kbps

Sound

WAVE and MIDI playback, Intel® High Definition Audio subsystem support

Security Chip

TPM (TCG V1.2 compliant)*11

Card Slots

PC Card Slot

–

x 1, Type I or Type II, Allowable current 3.3 V: 400 mA, 5 V: 400 mA

ExpressCard Slot x 1, ExpressCard/34 or ExpressCard/54
SD Memory Card x 1
Slot *12
Contact Smart
Card Slot*13

30

x1

RAM Module Slot

x 1, DDR3 SDRAM, 204-pin, 1.5 V, SO-DIMM, PC3-8500 Compliant

Interface

USB Ports (4-pin, USB 2.0)*14 x 4 / Serial Port (Dsub 9-pin male) / Modem Port (RJ-11)*10 / LAN Port
(RJ-45) x 1*15 or x 2*9 / External Display Port (Mini Dsub 15-pin female) / HDMI Port (Type A)*16 /
IEEE1394a Interface Connector (4-pin)*17 / Microphone Jack (Miniature jack, 3.5 DIA) / Headphone Jack
(Miniature jack, 3.5 DIA, Impedance 32 Ω, Output Power 4 mW × 2, Stereo) / Expansion Bus Connector
(Dedicated 100-pin female)

Keyboard / Pointing Device

88 or 87 keys / Touch Pad

Main Specifications
Model No.

CF-31ATNAXDE /
CF-31ATNAXPE

Fingerprint Reader*18
Web Camera

*19

CF-31ATAAXDE /
CF-31ATAAXPE

CF-31GT2AXDE /
CF-31GT2AXPE

Array Size : 192 x 4 pixels, Image Size : 192 x 512 pixels, Image Resolution : 508 DPI
640 x 480 dots, 30 fps

–

Power Supply

AC adaptor or Battery pack

AC Adaptor*20

Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 7.05 A

Battery Pack

Li-ion 10.65 V, Typical 8.55 Ah / Minimum 8.1 Ah
(CF-VZSU46AU)

Li-ion 11.1 V, Typical 5.2 Ah /
Minimum 5.0 Ah
(CF-VZSU65U)

Approx. 11.5 hours*22

Approx. 11.5 hours

Approx. 7 hours

Approx. 10 hours*22

Approx. 10 hours

Approx. 6 hours

Operating Time*21

Charging Time*23
Power Consumption*24

Power on : Approx. 4.5 hours / Power off : Approx. 3.5 hours

Power on : Approx. 4.0 hours /
Power off : Approx. 3.0 hours

Approx. 55 W*25 / Approx. 100 W Approx. 45 W*25 / Approx. 100 W (maximum when recharging in
(maximum when recharging in the ON state)
the ON state)

Physical Dimensions (W × D × H) 302 mm × 292 mm × 73.5 mm
(including the carrying handle)
Weight (including the hand strap) Approx. 3.72 kg
Environment

Operating Temperature
Storage

5 °C to 35 °C

Humidity

30 % to 80 %

Temperature

-20 °C to 60 °C RH

Humidity

30 % to 90 % RH (No condensation)

Software
*26

OS

Genuine Windows® 7 Professional

Genuine Windows® XP Professional Service
Pack 3

Pre-installed Software

Adobe Reader*27, PC Information Viewer, Loupe Utility, Display Selector, Bluetooth™ Stack for
Windows® by TOSHIBA*8, Wireless Switch Utility, Intel® PROSet / Wireless Software*28, Atheros
Client Utility*29, Wireless Connection Disable Utility*7 *30, Hotkey Settings, Battery Recalibration
Utility, Infineon TPM Professional Package*11 *30, Protector Suite QL*18 *30, Aptio Setup Utility,
Hard Disk Data Erase Utility*31, PC Diagnostic Utility, Concealed mode Utility*32
Panasonic Power Plan Extension Utility

Icon Enlarger, Power Saving Utility

Wireless LAN

Intel® Centrino® Advanced-N 6200 AGN

IEEE802.11bgn Wireless LAN

Data Transfer Rates

IEEE802.11a : 54/48/36/24/18/12/9/6 Mbps
(automatically switched)*33
IEEE802.11b : 11/5.5/2/1 Mbps
(automatically switched)*33
IEEE802.11g : 54/48/36/24/18/12/9/6 Mbps
(automatically switched)*33
*34
IEEE802.11n :
(HT20) GI*35 = 400ns: 144.4/130/115.6/86.7/72.2/
65/57.8/43.3/39/28.9/21.7/14.4/
7.2 Mbps (automatically switched)*33
*35
GI = 800ns: 130/117/104/78/65/58.5/52
/39/26/19.5/13/6.5 Mbps (automatically switched)*33
(HT40) GI*35 = 400ns: 300/270/240/180/157.5/135/
120/90/60/30/15 Mbps (automatically
switched)*33
*35
GI = 800ns: 270/243/216/162/135/121.5/
108/81/54/40.5/27/13.5 Mbps (automatically switched)*33

IEEE802.11b : 11/5.5/2/1 Mbps (automatically
switched)*33
IEEE802.11g : 54/48/36/24/18/12/9/6 Mbps
(automatically switched)*33
*34
IEEE802.11n :
(HT20) GI*35 = 800ns: 65/58/52/39/26/19/13/
6 Mbps (automatically
switched)*33
*35
(HT40)GI = 400ns: 150/135/120/90/60/45/30/
15 Mbps (automatically
switched)*33
GI*35 = 800ns: 135/121/108/81/54/4
0/27/13 Mbps (automatically
switched)*33

Standards Supported

IEEE802.11a / IEEE802.11b / IEEE802.11g /
IEEE802.11n

IEEE802.11b / IEEE802.11g / IEEE802.11n

Transmission method

OFDM system, DSSS system

Appendix

Wireless LAN*7

31

Specifications
Wireless LAN*7
Wireless LAN

Intel® Centrino® Advanced-N 6200 AGN

Wireless Channels Used

IEEE802.11a : Channels 36/40/44/48/52/56/60 IEEE802.11b/IEEE802.11g/IEEE802.11n:
/64/100/104/108/112/116/132/
Channels 1 to 13
136/140/149/153/157/161/165
IEEE802.11b/IEEE802.11g :
Channels 1 to 13
IEEE802.11n : Channels 1-11/36/40/44/48/52/56/
60/64/100/104/108/112/116/132/
136/140/149/153/157/161/165

RF Frequency Band

IEEE802.11a : 5.18 GHz - 5.32 GHz, 5.5 GHz - IEEE802.11b/IEEE802.11g/IEEE802.11n :
5.7 GHz
2.412 GHz - 2.472 GHz
IEEE802.11b/IEEE802.11g :
2.412 GHz - 2.472 GHz
IEEE802.11n : 2.412 GHz - 2.472 GHz,
5.18 GHz - 5.32 GHz, 5.5 GHz 5.7 GHz

IEEE802.11bgn Wireless LAN

BluetoothTM*8
Bluetooth Version
Transmission method

FHSS system

Wireless Channels Used

Channels 1 to 79

RF Frequency Band

2.402 GHz - 2.48 GHz

*1
*2

*3

*4

*5
*6
*7
*8
*9
*10
*11

1 KB = 1,024 bytes / 1 MB = 1,048,576 bytes /1 GB = 1,073,741,824 bytes
Memory size of the factory default depends on the model.
You can physically expand the memory up to 8 GB, but the total amount of usable memory available will be less depending on
the actual system configuration.
A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video
Memory cannot be set by the user. The size of Video memory is allotted depending on the operating system.
1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer
MB/GB.
A 16,777,216 color display is achieved by using the dithering function.
Display may be impossible using some connected external displays.
Only for model with wireless LAN.
Only for model with Bluetooth.
Only for model with 2nd LAN.
Only for model with modem.

For information on TPM, refer to the Installation Manual of “TrustedPlatform Module (TPM)” by the following procedure.
Click

*12

*13
*14
*15
*16
*17

Appendix

version 2.1 +EDR

*18
*19
*20

*21

*22

(Start) and input “c:\util\drivers\tpm\README.pdf” in [Search programs and files] and press Enter .

Click [start] - [Run] and input “c:\util\drivers\ tpm\README.pdf” and click [OK].
This slot is compatible with High-Speed Mode. Operation has been tested and confirmed using Panasonic SD/SDHC Memory
Cards with a capacity of up to 8 GB. Operation on other SD equipment is not guaranteed.
Only for model with Smart Card slot.
Does not guarantee operation of all USB-compatible peripherals.
Only for model without 2nd LAN.
Does not guarantee operation of all HDMI-compatible peripherals.
Only for model with IEEE 1394a interface.
Only for model with Fingerprint reader.
Only for model with Web Camera.

The AC adaptor is compatible with power sources up to 240 V AC adaptor. This computer is supplied with a 125 V AC compatible AC cord.
20-M-2-1
Measured with LCD brightness : 60 cd/m2
Varies depending on the usage conditions, or when an optional device is attached.
When ATI Mobility RadeonTM HD 5650 video controller is activated:
Approx. 7.5 hours

*23
*24

32

Approx. 7 hours
Varies depending on the usage conditions, CPU speed, etc.
Approx. 0.8 W when the battery pack is fully charged (or not being charged) and the computer is off.

Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.2 W) simply by having the AC adaptor
plugged into an AC outlet.

Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.3 W) simply by having the AC adaptor
plugged into an AC outlet.

*26

*27

*28
*29
*30
*31
*32
*33

*34
*35

Rated power consumption. 23-E-1
Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is installed by using the Product Recovery DVD-ROM provided by Panasonic.
Some parts of the software in the Product Recovery DVD-ROM may not be installed depending on a model.

Must be installed before use.
Only for model with Intel® Centrino® Advanced-N 6200 AGN
Only for model with IEEE802.11bgn Wireless LAN
Must be installed before use.
The Product Recovery DVD-ROM is required.
Concealed Mode may not work property during battery recalibration.
These are speeds specified in IEEE802.11a+b+g+n standards.
Actual speeds may differ.
Available when set to “WPA-PSK”, “WPA2-PSK” or “none”.
Only available when HT40 enabled by the computer and access point which associated supports HT40.

Appendix

*25

33

Standard Limited Warranty
PANASONIC COMPUTER PRODUCTS EUROPE
Panasonic Computer Products Europe (referred to as “Panasonic”) will repair this product (other than software, which
is treated in a different section of this warranty) with new or refurbished parts, from the date of original purchase in the
event of a defect in materials or workmanship. This warranty only applies to new Panasonic Toughbooks purchased in
the EEA and Switzerland and Turkey.
Panasonic (or its authorised Service Provider) target to repair your equipment within 48 hours from its receipt in our
service centre.
Additional charges may apply for shipment to countries outside of the European Union. Panasonic will use all reasonable endeavours to ensure this service.
This warranty only covers failures due to defects in materials or workmanship which occur during normal use for the
applicable Service Agreement Period listed below. In the event that any product (or part thereof) is replaced, Panasonic shall transfer ownership of the replacement product (or part) to the customer and the customer shall transfer ownership of the replaced product (or part) to Panasonic.
Service Agreement Period - from original date of purchase
Toughbooks (and every accessory included in the original packaging except the battery) - 3 years
Accessories included in the original package - 3 years
Additional peripherals manufactured by Panasonic (including media bay devices such as CD-Rom drives) - 1 year
Batteries - 6 months. Panasonic Warranty covers the battery for six months. A battery is considered good if it
maintains 50% of its charge capacity during the warranty period. If a battery is returned under this contract and
testing determines that it has charge capacity greater than 50%, the battery will be returned with an invoice for
the retail purchase price of a new battery.
This warranty is extended solely to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered.
Limits and Exclusions:
This warranty does not cover and shall be void for:
Broken or cracked LCD screen.
Defective pixel in notebook displays and LCD screens within 0.002%
Damage that is attributable to fire, theft or acts of God.
Damage caused by environmental influences (electrical storms, magnetic fields etc.).
Damage which has not been caused during normal operation
Repair of damage that is cosmetic only or does not affect product functionality such as wear and tear, scratches
and dents.
Failures caused by products not supplied by Panasonic.
Failures resulting from alteration, accidental damage, casualty, misuse, abuse or neglect.
Introduction of liquid or other foreign matter into the unit.
Improper installation, operation or maintenance.
Improper connections with peripherals.
Maladjustment of consumer controls such as function settings.
Modification or service by anyone other than Panasonic or its approved Service Providers.
Products used as short term rental or leased equipment.
Products whose serial number has been removed making the unit warranty condition impossible to clearly determine.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR
TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC
WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING
OUT OF THE FOREGOING USES.

Appendix

*1

AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)
No.36.

There are no other express warranties except as listed above.
We strongly recommend that customers backup their data before sending back their unit to an Authorised Service Provider.
Panasonic shall not be liable for loss of data or other incidental or consequential damages resulting from the use of
this product, or arising out of any breach of this warranty. All express and implied warranties, including the warranties
of satisfactory quality and fitness for a particular purpose are limited to the applicable warranty period set forth above.
Panasonic shall not be liable for any indirect, special or consequential loss or damage (including without limitation any
loss of profits) arising from the use of this product or for any breach of this warranty.
This limited warranty gives you specific legal rights, and you may have other rights that vary from country to country.
You must consult the applicable country laws for a full determination of your rights. This limited warranty is in addition
to, and does not affect any rights arising out of any contract of sale or by statute.

34

PANASONIC COMPUTER PRODUCTS EUROPE
Data Storage Media
Data Storage Media is the media on which the Operating System, drivers and programs originally installed by Panasonic on the main unit are stored. This media is originally provided with the unit.
Panasonic warrants to you only that the disc(s) or other media on which the Programs are furnished will be free from
defects in material and workmanship under normal use for a period of sixty (60) days from the date of delivery thereof
to you, as evidenced by your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will meet your requirements or that the operation of the Programs will be uninterrupted or error free.
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement of any
defective disk or other media which is returned to Panasonic's authorized Service Centre, together with a copy of the
purchase receipt, within the aforesaid warranty period.
Panasonic shall have no obligation for any defects in the disk(s) or other media on which the Programs are furnished
resulting from your storage thereof, or for defects that have been caused by operation of the disk(s) or other media
otherwise than on the Product or in the environment conditions other than those specified by Panasonic by alteration,
accident, misuse, abuse, neglect, mishandling, misapplication, installation, maladjustment of consumer controls, improper maintenance, modification or damage that is attributable to acts of God. In addition, Panasonic shall have no
obligation for any defects in the disk(s) or other media if you have modified, or attempted to modify any Program.
Duration of implied warranties, if any is limited to sixty (60) days.
Pre-installed software
Pre-installed software means the software shipped pre-loaded by Panasonic, not that loaded by any third party or selling agent.
Panasonic and its suppliers makes no warranty, either express, implied or statutory, with respect to software provided
with the Product and licensed to Purchaser, its quality, performance, merchantability, or fitness for a particular purpose.
Panasonic does not warrant that the functions contained in the software will be uninterrupted or error free. Panasonic
assumes no risk of and shall not in any case be liable for any damages, including, without limitation, any special,
incidental, consequential, or punitive damages arising from breach of warranty or contract, negligence or any other
legal theory, including, without limitation loss of goodwill, profits or revenue, loss of use of the Programs or Products or
any associated equipment, cost of capital, cost of any substitute equipment, facilities, or services, downtime costs, or
claims of any party dealing with such damages.
Some countries do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country. You must consult applicable country laws for a full determination of your rights.

Contacts
Address

Panasonic Computer Products Europe
Service Centre Building B4,
Wyncliffe Road, Pentwyn Industrial Estate, Cardiff,
United Kingdom
CF23 7XB

Web page

http://www.toughbook.eu/

Helpdesk
English speaking service
French speaking service
German speaking service
Italian speaking service
Spanish speaking service
E-mail address

+44 (0) 8709 079 079
+33 (0) 1 55 93 66 60
+49 (0) 1805 410 930
+39 (0) 848 391 999
+34 (0) 901 101 157
toughbooksupport@eu.panasonic.com

Czech speaking service
Hungarian speaking service
Polish speaking service
Romanian speaking service
Slovakian speaking service
E-mail address

+420 (0) 800 143234
+36 (0) 6800 163 67
+48 (0) 800 4911558
+40 (0) 800 894 743
+421 (0) 800 42672627
toughbooksupport@csg.de

Payments

toughbookservicepayments.cardiff@eu.panasonic.com

35

As an ENERGY STAR® Partner, Panasonic Corporation has determined that this product meets
ENERGY STAR® guidelines for energy efficiency. By enabling available power management
settings, Panasonic computers enter a low-power sleep mode after a period of inactivity, saving
the user energy.

Outline of the International ENERGY STAR® Office Equipment Program
The international ENERGY STAR® Office Equipment Program is an international program that promotes energy
saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products are office equipment such as computers,
displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations.
22-E-1

Importer’s name & address pursuant to the EU GPSD (General Product Safety Directive) 2001/95/EC Art.5
Panasonic Computer Products Europe, Panasonic Marketing Europe GmbH
Hagenauer Straße 43
65203 Wiesbaden
Germany
© Panasonic Corporation 2010
Printed in U.K.

UK0410-1070
CPE02233YA



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