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2014-12-11

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Thank you for purchasing a Panasonic product.

This unit is compatible with Caller ID. You must subscribe to the appropriate service offered

by your service provider/telephone company.

Please read these operating instructions before using the unit and save them for future

reference.

For assistance, visit our Web site:

http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

Charge the batteries for about 7 hours before initial use.

Consulte “Guía Rápida Española”, página 60.

Operating Instructions

Model shown is KX-TG9381.

Expandable Digital Cordless

Answering System

Model No.

KX-TG9381

with 2 Handsets

Model No.

KX-TG9382

TG938x(e).book Page 1 Friday, July 3, 2009 10:10 AM

Table of Contents

Introduction

Model composition . . . . . . . . . . . . . . . . . . . . . . . 3

Accessory information. . . . . . . . . . . . . . . . . . . . . 3

System capabilities . . . . . . . . . . . . . . . . . . . . . . . 5

Important Information

For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Important safety instructions . . . . . . . . . . . . . . . . 7

For best performance . . . . . . . . . . . . . . . . . . . . . 7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Other information . . . . . . . . . . . . . . . . . . . . . . . . 8

Getting started

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Battery installation. . . . . . . . . . . . . . . . . . . . . . . 12

Battery charge. . . . . . . . . . . . . . . . . . . . . . . . . . 12

Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . 19

Useful features during a call . . . . . . . . . . . . . . . 20

Using the other line during a call. . . . . . . . . . . . 21

Phonebook

Handset/base unit phonebook . . . . . . . . . . . . . 22

Copying phonebook entries . . . . . . . . . . . . . . . 24

Programming

Programmable settings. . . . . . . . . . . . . . . . . . . 26

Special programming . . . . . . . . . . . . . . . . . . . . 32

Registering a unit . . . . . . . . . . . . . . . . . . . . . . . 33

Caller ID Service

Using Caller ID service . . . . . . . . . . . . . . . . . . . 34

Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Answering System

Answering system. . . . . . . . . . . . . . . . . . . . . . . 37

Turning the answering system on/off . . . . . . . . 37

Greeting message. . . . . . . . . . . . . . . . . . . . . . . 37

Listening to messages using the base unit . . . . 38

Listening to messages using the handset. . . . . 39

Remote operation . . . . . . . . . . . . . . . . . . . . . . . 40

Answering system settings . . . . . . . . . . . . . . . . 42

Voice Mail Service

Voice mail service . . . . . . . . . . . . . . . . . . . . . . . 43

Intercom/Locator

Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Handset locator. . . . . . . . . . . . . . . . . . . . . . . . . 44

Transferring calls. . . . . . . . . . . . . . . . . . . . . . . . 45

Conference calls. . . . . . . . . . . . . . . . . . . . . . . . 45

Using Bluetooth devices

Using Bluetooth devices. . . . . . . . . . . . . . . . . . 47

Copying phonebook entries from a Bluetooth

cellular phone to the base unit (phonebook

transfer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using a Bluetooth wireless headset (optional) . 48

Useful Information

Wall mounting. . . . . . . . . . . . . . . . . . . . . . . . . . 50

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Error messages . . . . . . . . . . . . . . . . . . . . . . . . 52

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 53

FCC and other information . . . . . . . . . . . . . . . . 58

Guía Rápida Española

Guía Rápida Española . . . . . . . . . . . . . . . . . . . 60

Appendix

Customer services . . . . . . . . . . . . . . . . . . . . . . 68

Warranty (For United States and Puerto Rico) . 69

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

TG938x(e).book Page 2 Friday, July 3, 2009 10:10 AM

Introduction

For assistance, please visit http://www.panasonic.com/help

Model composition

*1 Feature differences: Intercom calls can be made between the handsets by purchasing and registering

one or more optional handsets (page 4).

Accessory information

Supplied accessories

*1 The handset cover comes attached to the handset.

Series Model No. Base unit Handset

Part No. Part No. Quantity

KX-TG9381 series KX-TG9381*1 KX-TG9381 KX-TGA939 1

KX-TG9382 KX-TG9381 KX-TGA939 2

No. Accessory item/Order number Quantity

KX-TG9381 KX-TG9382

1AC adaptor/PQLV219Z 1 2

24-wire telephone line cord with green plugs/PQJA10088Z 1 1

32-wire telephone line cord with transparent plugs/PQJA10075Z 1 1

4Wall mounting adaptor/PQKL10078Z2 1 1

5Rechargeable batteries/HHR-4DPA

(Part No. HHR-55AAABU or N4DHYYY00004)

6Handset cover*1/PNYNTGA430BR 1 2

7Belt clip/PNKE1004Z1 1 2

8Charger/PNWETG9382T – 1

12345

678

TG938x(e).book Page 3 Friday, July 3, 2009 10:10 AM

Introduction

4For assistance, please visit http://www.panasonic.com/help

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information (page 68).

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

Expanding your phone system

Accessory item Order number

Rechargeable

batteries

HHR-4DPA*1

LTo order, please call 1-800-332-5368 or visit

http://www.panasonic.com/batterystore

Battery type:

– Nickel metal hydride (Ni-MH)

– 2 AAA (R03) size for each handset

Corded headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94

T-adaptor KX-J66

2-line splitter KX-J42

Battery back-up power

supply

KX-TCA230

You can expand your phone system by registering

optional handsets (6 max.) to a single base unit. Handset (optional): KX-TGA939

TG938x(e).book Page 4 Friday, July 3, 2009 10:10 AM

Introduction

For assistance, please visit http://www.panasonic.com/help

System capabilities

The unit can accommodate up to 2 external telephone lines and the following operations are available at

a time.

How many units can be in use at one time?

■A maximum of 4 parties are available:

Line 1: Outside call (including 1 extension and 1 outside party)

Line 2: Outside call (including 1 extension and 1 outside party)

■A maximum of 5 parties are available:

Line 1: Conference call (including 2 extensions and 1 outside party)

Line 2: Outside call (including 1 extension and 1 outside party)

■The following operations are possible simultaneously:

LAn outside call and 1 pair of intercom calls can be made at a time.

LWhile a caller is leaving a message on your answering system through one line, the unit can make

an outside call through another line.

Note:

LThe maximum operating number may decrease, depending on the state of usage, for example, when

the answering system is taking a call.

Example: Outside call on line 1 Example: Outside call on line 2

Example: Conference call on line 1 Example: Outside call on line 2

TG938x(e).book Page 5 Friday, July 3, 2009 10:10 AM

Important Information

6For assistance, please visit http://www.panasonic.com/help

For your safety

To prevent severe injury and loss of life/property, read this

section carefully before using the product to ensure

proper and safe operation of your product.

WARNING

Power connection

LUse only the power source marked on the product.

LDo not overload power outlets and extension cords.

This can result in the risk of fire or electric shock.

LCompletely insert the AC adaptor/power plug into the

power outlet. Failure to do so may cause electric shock

and/or excessive heat resulting in a fire.

LRegularly remove any dust, etc. from the AC

adaptor/power plug by pulling it from the power outlet,

then wiping with a dry cloth. Accumulated dust may

cause an insulation defect from moisture, etc. resulting

in a fire.

LUnplug the product from power outlets if it emits smoke,

an abnormal smell, or makes an unusual noise. These

conditions can cause fire or electric shock. Confirm that

smoke has stopped emitting and contact the Panasonic

Call Center at 1-800-211-PANA (1-800-211-7262).

LUnplug from power outlets and never touch the inside

of the product if its casing has been broken open.

LNever touch the plug with wet hands. Danger of electric

shock exists.

Installation

LTo prevent the risk of fire or electrical shock, do not

expose the product to rain or any type of moisture.

LDo not place or use this product near automatically

controlled devices such as automatic doors and fire

alarms. Radio waves emitted from this product may

cause such devices to malfunction resulting in an

accident.

LDo not allow the AC adaptor or telephone line cord to

be excessively pulled, bent or placed under heavy

objects.

Operating safeguards

LUnplug the product from power outlets before cleaning.

Do not use liquid or aerosol cleaners.

LDo not disassemble the product.

LDo not spill liquids (detergents, cleansers, etc.) onto

the telephone line cord plug, or allow it to become wet

at all. This may cause a fire. If the telephone line cord

plug becomes wet, immediately pull it from the

telephone wall jack, and do not use.

Medical

LConsult the manufacturer of any personal medical

devices, such as pacemakers or hearing aids, to

determine if they are adequately shielded from external

RF (radio frequency) energy. (The product operates in

the frequency range of 1.92 GHz to 1.93 GHz, and the

RF transmission power is 115 mW (max.).)

LDo not use the product in health care facilities if any

regulations posted in the area instruct you not to do so.

Hospitals or health care facilities may be using

equipment that could be sensitive to external RF

energy.

CAUTION

Installation and relocation

LNever install telephone wiring during an electrical

storm.

LNever install telephone line jacks in wet locations

unless the jack is specifically designed for wet

locations.

LNever touch uninsulated telephone wires or terminals

unless the telephone line has been disconnected at the

network interface.

LUse caution when installing or modifying telephone

lines.

LThe AC adaptor is used as the main disconnect device.

Ensure that the AC outlet is installed near the product

and is easily accessible.

LThis product is unable to make calls when:

– the handset batteries need recharging or have

failed.

– there is a power failure.

Battery

LWe recommend using the batteries noted on page 4.

USE ONLY rechargeable Ni-MH batteries AAA (R03)

size.

LDo not mix old and new batteries.

LDo not open or mutilate the batteries. Released

electrolyte from the batteries is corrosive and may

cause burns or injury to the eyes or skin. The

electrolyte is toxic and may be harmful if swallowed.

LExercise care when handling the batteries. Do not

allow conductive materials such as rings, bracelets, or

keys to touch the batteries, otherwise a short circuit

may cause the batteries and/or the conductive material

to overheat and cause burns.

LCharge the batteries provided with or identified for use

with this product only, in accordance with the

instructions and limitations specified in this manual.

LOnly use a compatible base unit (or charger) to charge

the batteries. Do not tamper with the base unit (or

charger). Failure to follow these instructions may cause

the batteries to swell or explode.

TG938x(e).book Page 6 Friday, July 3, 2009 10:10 AM

Important Information

For assistance, please visit http://www.panasonic.com/help

Attention:

A nickel metal hydride battery that is recyclable powers

the product you have purchased.

Please call 1-800-8-BATTERY (1-800-822-8837) for

information on how to recycle this battery.

Important safety instructions

When using your product, basic safety precautions should

always be followed to reduce the risk of fire, electric

shock, and injury to persons, including the following:

1. Do not use this product near water for example, near a

bathtub, washbowl, kitchen sink, or laundry tub, in a

wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type)

during an electrical storm. There may be a remote risk

of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the

vicinity of the leak.

4. Use only the power cord and batteries indicated in this

manual. Do not dispose of batteries in a fire. They may

explode. Check with local codes for possible special

disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use

radio waves to communicate with each other.

LFor maximum coverage and noise-free

communications, place your base unit:

– at a convenient, high, and central location with no

obstructions between the handset and base unit in

an indoor environment.

– away from electronic appliances such as TVs,

radios, personal computers, wireless devices,

wireless routers, or other phones.

– facing away from radio frequency transmitters, such

as external antennas of mobile phone cell stations.

(Avoid putting the base unit on a bay window or near

a window.)

LCoverage and voice quality depends on the local

environmental conditions.

LIf the reception for a base unit location is not

satisfactory, move the base unit to another location for

better reception.

Environment

LKeep the product away from electrical noise generating

devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke,

dust, high temperature, and vibration.

LThe product should not be exposed to direct sunlight.

LDo not place heavy objects on top of the product.

LWhen you leave the product unused for a long period of

time, unplug the product from the power outlet.

LThe product should be kept away from heat sources

such as heaters, kitchen stoves, etc. It should not be

placed in rooms where the temperature is less than 0

°C (32 °F) or greater than 40 °C (104 °F). Damp

basements should also be avoided.

LThe maximum calling distance may be shortened when

the product is used in the following places: Near

obstacles such as hills, tunnels, underground, near

metal objects such as wire fences, etc.

LOperating the product near electrical appliances may

cause interference. Move away from the electrical

appliances.

Routine care

LWipe the outer surface of the product with a soft

moist cloth.

LDo not use benzine, thinner, or any abrasive powder.

Notice for product disposal, transfer, or return

LThis product can store your private/confidential

information. To protect your privacy/confidentiality, we

recommend that you erase information such as

phonebook or caller list entries from the memory before

you dispose of, transfer, or return the product.

Specifications

■Standard:

DECT 6.0 (Digital Enhanced Cordless

Telecommunications 6.0)

Bluetooth® wireless technology 2.0

■Frequency range:

1.92 GHz to 1.93 GHz (DECT)

2.402 GHz to 2.48 GHz (Bluetooth)

■RF transmission power:

115 mW (max.)

■Power source:

120 V AC, 60 Hz

■Power consumption:

Base unit:

Standby: Approx. 1.4 W

Maximum: Approx. 4.2 W

Charger:

Standby: Approx. 0.6 W

Maximum: Approx. 3.6 W

■Operating conditions:

0°C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air

humidity (dry)

TG938x(e).book Page 7 Friday, July 3, 2009 10:10 AM

Important Information

8For assistance, please visit http://www.panasonic.com/help

Note:

LDesign and specifications are subject to change

without notice.

LThe illustrations in these instructions may vary slightly

from the actual product.

Other information

CAUTION: Risk of explosion if battery is replaced by an

incorrect type. Dispose of used batteries according to the

instructions.

Notice

ENERGY STAR

As an ENERGY STAR® Participant, Panasonic has

determined that this product meets the ENERGY STAR

guidelines for energy efficiency. ENERGY STAR is a U.S.

registered mark.

Trademarks

The Bluetooth® word mark and logos are owned by the

Bluetooth SIG, Inc. and any use of such marks by

Panasonic Corporation is under license. Other

trademarks and trade names are those of their respective

owners.

TG938x(e).book Page 8 Friday, July 3, 2009 10:10 AM

Getting started

For assistance, please visit http://www.panasonic.com/help

Connections

Connecting the AC adaptor

Connect the AC adaptor cord (A) by pushing the plug firmly (B).

Base unit

LUse only the supplied Panasonic AC adaptor PQLV219.

Charger

LUse only the supplied Panasonic AC adaptor PQLV219.

Note:

LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during

use.)

LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not

connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to

become disconnected.

During a power failure

The unit will not work during a power failure. We recommend connecting a corded-type telephone

(without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-

adaptor (page 4). Emergency power can be supplied to the unit by connecting a Panasonic battery back-

up power supply noted on page 4.

(120 V AC, 60 Hz)

Hook

Press plug firmly.

Base

unit

Base

unit

Correct

Wrong

A(120 V AC, 60 Hz)

Hooks

TG938x(e).book Page 9 Friday, July 3, 2009 10:10 AM

Getting started

10 For assistance, please visit http://www.panasonic.com/help

Connecting the telephone line cord

Refer to one of the following methods depending on your situation:

– To connect to a 2-line telephone jack: page 10

– To connect to 2 single-line telephone jacks: page 10

– If you use the unit as a single-line telephone only: page 10

Connect the telephone line cord until it clicks into the base unit and telephone line jack.

To connect to a 2-line telephone jack

To connect to 2 single-line telephone jacks

If you use the unit as a single-line telephone only

Be sure to connect the telephone line cord to LINE 1/2. Change the line selection mode from “Auto” to

“Line1” (page 17).

Note:

L“Check tel line 2” is displayed on the unit. To erase it, see page 52.

4-wire cord

To 2-line telephone jack (RJ14C)

“GREEN” plug

“Click”

4-wire cord Line 2

Line 1

2-wire cord

To single-line

telephone jacks (RJ11C)

“GREEN” plug

“Transparent” plug

“Click”

2-wire cord

To single-line telephone jack (RJ11C)

“Transparent” plug

“Click”

TG938x(e).book Page 10 Friday, July 3, 2009 10:10 AM

Getting started

For assistance, please visit http://www.panasonic.com/help

If you subscribe to a DSL/ADSL service

Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the

base unit and the telephone line jack in the event of the following:

– noise is heard during conversations.

– Caller ID features do not function properly.

To connect to a 2-line telephone jack

For this connection, please purchase a Panasonic 2-line splitter (page 4).

Example: DSL/ADSL line is line 2

To connect to 2 single-line telephone jacks

Example: DSL/ADSL line is line 2

“Click”

DSL/ADSL filter (Not supplied)

“Click”

“Transparent” plug

To 2-line telephone jack (RJ14C)

2-wire cord

4-wire cord

2-line

splitter

“GREEN” plug

Line 1

Line 2

To single-line telephone

jacks (RJ11C)

2-wire cord

4-wire cord

“GREEN” plug

“Transparent” plug

DSL/ADSL filter (Not supplied)

“Click”

TG938x(e).book Page 11 Friday, July 3, 2009 10:10 AM

Getting started

12 For assistance, please visit http://www.panasonic.com/help

Battery installation

LUSE ONLY Ni-MH batteries AAA (R03) size.

LDo NOT use Alkaline/Manganese/Ni-Cd

batteries.

LConfirm correct polarities (S, T).

Note:

LUse the supplied rechargeable batteries. For

replacement, we recommend using the

Panasonic rechargeable batteries noted on

page 4, 6.

LWipe the battery ends (S, T) with a dry cloth.

LAvoid touching the battery ends (S, T) or the

unit contacts.

LIf the handset does not automatically turn on

after installing/replacing batteries, place the

handset on the base unit or charger.

Battery charge

Charge for about 7 hours.

LWhen the batteries are fully charged, “Charge

completed” is displayed.

Note:

LIt is normal for the handset to feel warm during

charging.

LClean the charge contacts of the handset, base

unit, and charger with a soft and dry cloth once a

month. Clean more often if the unit is exposed to

grease, dust, or high humidity.

Battery level

Note:

LThe batteries need to be charged if the handset

beeps while you are engaged in a call or

operating the answering system remotely.

Rechargeable Ni-MH ONLY

Icon Battery level

1High

2Medium

3Low

034Needs charging.

4Empty

Confirm “Charging”

is displayed.

TG938x(e).book Page 12 Friday, July 3, 2009 10:10 AM

Getting started

For assistance, please visit http://www.panasonic.com/help

Panasonic Ni-MH battery performance

(supplied batteries)

Note:

LActual battery performance depends on a

combination of how often the handset is in use

and how often it is not in use (standby).

LEven after the handset is fully charged, the

handset can be left on the base unit or charger

without any ill effect on the batteries.

LThe battery level may not be displayed correctly

after you replace the batteries. In this case,

place the handset on the base unit or charger

and let it charge for at least 7 hours.

Controls

Handset

ASpeaker

BSoft keys

CHeadset jack

D{C} (TALK)

E{s} (SP-PHONE: Speakerphone)

FDial keypad

({*}: TONE)

G{FLASH} {CALL WAIT}

HCharge indicator

Ringer indicator

IReceiver

JDisplay

K{OFF}

LNavigator key ({^}/{V}/{<}/{>})

? (Volume: {^}/{V})

M{PAUSE} {REDIAL}

N{HOLD} {INTERCOM}

OMicrophone

PCharge contacts

Operation Operating time

In continuous use 12 hours max.

Not in use (standby) 6 days max.

TG938x(e).book Page 13 Friday, July 3, 2009 10:10 AM

Getting started

14 For assistance, please visit http://www.panasonic.com/help

Base unit

ACharge contacts

BSpeaker

C{LINE 1}

LINE1 indicator

D{LINE 2}

LINE2 indicator

E{HOLD}

F{REDIAL} {PAUSE}

G{FLASH} {CALL WAIT}

HDisplay

ISoft keys

JDial keypad

({*}: TONE)

K{SP-PHONE} (Speakerphone)

SP-PHONE indicator

LMIC (Microphone)

MNavigator key ({^}/{V}/{7}/{8})

VOL. (Volume: {^}/{V})

Repeat/Skip ({7}/{8})

N{6} (Play)

Message indicator

O{ERASE}

P{■} (STOP) (EXIT)

Q{ANSWER SELECT}

RANSWER ON indicator

S{ANSWER ON}

T{LOCATOR} {INTERCOM}

Using the navigator key/volume key

(?, VOL.)

■Scrolling through lists or items

By pressing this key ({^} or {V}) repeatedly, you

can scroll through (up or down) various lists or

items.

■Adjusting the volume

By pressing this key ({^} or {V}) repeatedly, you

can adjust the receiver or speaker volume (up or

down) while talking.

■Moving the cursor

Handset: {^}, {V}, {<}, or {>}

Base unit: {^}, {V}, {7}, or {8}

By pressing the above keys repeatedly, you can

move the cursor to edit a number or name.

■Repeating/skipping the messages

Handset: {<} or {>}

Base unit: {7} or {8}

By pressing the above keys, you can repeat/skip

messages during playback.

Soft keys

Each unit features 3 soft keys. By pressing a soft

key, you can select the feature shown directly

above it on the display.

BC HD E F G

JKL

Handset

Base unit

7 8

Handset Base unit

{V}

{^}

{<}{>}

TG938x(e).book Page 14 Friday, July 3, 2009 10:10 AM

Getting started

For assistance, please visit http://www.panasonic.com/help

Display

Handset display items

*1 Corresponding line number(s) is indicated next

to the item.

Base unit display items

*1 Corresponding line number(s) is indicated next

to the item.

Menu icons

When in standby mode, pressing {MENU} (middle

soft key) reveals the main menu. From here you

can access various features and settings.

Handset menu icons

Base unit menu icons

LINE1 indicator/LINE2 indicator on

the base unit

The LINE1 indicator and LINE2 indicator show the

status of each line, respectively, as follows.

Item Meaning

1Battery level

wWithin range of a base unit

LWhen flashing: Handset is

searching for the base unit.

(page 54)

The line is in use.

LWhen flashing:

– The call is put on hold on that

line.

– The answering system is

answering a call on that line.

LWhen flashing rapidly: An

incoming call is now being

received on that line.

Ringer volume is off.*1 (page 19)

sSpeakerphone is on. (page 18)

3Night mode is on. (page 32)

EAlarm is on. (page 32)

mHandset number

PRIV. Call privacy mode is on. (page 21)

Item Meaning

8Indicates the selected line(s) for

answering system operations and

settings.*1

Ringer volume is off.*1 (page 19)

3Night mode is on. (page 32)

PRIV. Call privacy mode is on. (page 21)

]Bluetooth is activated. Ready to

make/receive calls on a Bluetooth

headset. (page 48)

WMaking/Answering calls on

Bluetooth headset. (page 49)

Menu icon Menu/feature

View Caller ID

Phonebook

Answering device

Ringer settings

Initial settings

Customer support

Menu icon Menu/feature

View Caller ID

Phonebook

Set answering

Ringer settings

Initial settings

Bluetooth

Status Meaning

Light off The line is available.

Light on The line is in use.

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Getting started

16 For assistance, please visit http://www.panasonic.com/help

Initial settings

Symbol meaning:

Display language

You can select either “English” or “Español”

as the display language. The default setting is

“English”.

1{MENU} i {#}{1}{1}{0}

2{V}/{^}: Select the desired setting.

3Press the middle soft key to save.

4Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Voice guidance language

You can select either “English” or “Español”

as the voice guidance language of the answering

system. The default setting is “English”.

Program this setting using either one of the

handsets or the base unit.

1{MENU} i {#}{1}{1}{2}

2{V}/{^}: Select the desired setting.

3{SAVE}

4Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Dialing mode

If you cannot make calls, change this setting

according to your telephone line service. The

default setting is “Tone”.

“Tone”: For tone dial service.

“Pulse”: For rotary/pulse dial service.

Program this setting using either one of the

handsets or the base unit.

1{MENU} i {#}{1}{2}{0}

2{V}/{^}: Select the desired setting.

3{SAVE}

4Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Date and time

Program this setting using either one of the

handsets or the base unit.

1{MENU} i {#}{1}{0}{1}

2Enter the current month, date, and year by

selecting 2 digits for each.

Example: July 15, 2009

{0}{7} {1}{5} {0}{9}

3Enter the current hour and minute (12-hour

clock format) by selecting 2 digits for each.

Example: 9:30

{0}{9} {3}{0}

4Press {*} to select “AM” or “PM”.

5{SAVE}

6Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Note:

LWhen English is selected as the display

language, 12-hour clock format is used. When

Spanish is selected, 24-hour clock format is

used.

LTo correct a digit:

Handset: Press {^}, {V}, {<}, or {>} to move

the cursor to the digit, then make the correction.

Base unit: Press {^}, {V}, {7}, or {8} to

move the cursor to the digit, then make the

correction.

Flashing

rapidly

An incoming call is now being

received on that line.

Flashing A call is put on hold or the

answering system is

answering a call on that line.

Symbol Meaning

YPerform with the handset.

[Perform with the base unit.

Example:

{V}/{^}: “Off”

Press {V} or {^} to select

the words in quotations.

Y Handset / [ Base unit

Status Meaning

Y Handset / [ Base unit

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Getting started

For assistance, please visit http://www.panasonic.com/help

LThe date and time may be incorrect after a

power failure. In this case, set the date and time

again.

Line selection mode

The line selection mode determines which line is

selected when:

– you press {C}/{s} on the handset (when

making/answering calls).

– you press {SP-PHONE} on the base unit (when

making/answering calls).

The following settings are available:

–“Auto” (default): When making a call, line 1 is

selected. If that line is unavailable, line 2 is

selected. When you call back using the caller list

(page 34) or while listening to a message (page

38, 39), the indicated line is used. When

answering a call, the ringing line is selected.

–“Line1”: Line 1 is selected.

–“Line2”: Line 2 is selected.

1{MENU} i {#}{2}{5}{0}

2{V}/{^}: Select the desired setting.

3{SAVE}

4Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Note:

LYou can select a line manually regardless of the

line selection mode by pressing {LINE 1} or

{LINE 2}.

Y Handset / [ Base unit

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Making/Answering Calls

18 For assistance, please visit http://www.panasonic.com/help

Making calls

Using the handset Y

1Lift the handset and dial the phone number.

LTo correct a digit, press {CLEAR}.

2{C}

LAn available line is automatically selected

and the line number is displayed. To change

the line selection mode, see page 17.

LYou can also select the line manually by

pressing {LINE 1} or {LINE 2}.

3When you finish talking, press {OFF} or place

the handset on the base unit or charger.

Note:

LThe LINE1 indicator or LINE2 indicator on the

base unit lights up while using the handset.

Using the speakerphone

1During a conversation, press {s} to turn on

the speakerphone.

LSpeak alternately with the other party.

2When you finish talking, press {OFF}.

Note:

LFor best performance, use the speakerphone in

a quiet environment.

LTo switch to the receiver, press {C}.

Using the base unit [

1Dial the phone number.

LTo correct a digit, press {CLEAR}.

2{SP-PHONE}

LAn available line is automatically selected

and either the LINE1 indicator or LINE2

indicator lights up. To change the line

selection mode, see page 17.

LYou can also select the line manually by

pressing {LINE 1} or {LINE 2}.

3When the other party answers, speak into the

MIC.

LSpeak alternately with the other party.

4When you finish talking, press {SP-PHONE}.

Note:

LFor best performance, use the speakerphone in

a quiet environment.

LWhile on a call, you can switch from the base

unit to the handset:

– Press {LINE 1} or {LINE 2} on the handset to

select the line that is being used by the base

unit, then press {SP-PHONE} on the base

unit.

– If the handset is on the base unit, lift the

handset then press {LINE 1} or {LINE 2} on

the handset within 3 seconds to select the line

that is being used by the base unit.

Adjusting the receiver or speaker

volume

Press {^} or {V} repeatedly while talking.

Making a call using the redial list

The last 10 phone numbers dialed are stored in the

redial list in each unit (each 48 digits max.).

1{REDIAL}

2{V}/{^}: Select the desired phone number.

3Proceed with the operation for your unit.

Handset: {C}

Base unit: {SP-PHONE}

Erasing a number in the redial list

1{REDIAL}

2{V}/{^}: Select the desired phone number.

i {ERASE} (soft key)

3{V}/{^}: “Yes” i {SELECT}

4Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Pause (for PBX/long distance service

users)

A pause is sometimes required when making calls

using a PBX or long distance service. When

storing a calling card access number and/or PIN in

the phonebook, a pause is also needed (page 24).

Example: If you need to dial the line access

number “9” when making outside calls with a PBX:

Y Handset / [ Base unit

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Making/Answering Calls

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1{9} i {PAUSE}

2Dial the phone number.

3Proceed with the operation for your unit.

Handset: {C}

Base unit: {SP-PHONE}

Note:

LA 3.5 second pause is inserted each time

{PAUSE} is pressed. Repeat as needed to

create longer pauses.

Answering calls

Using the handset Y

When a call is being received, the ringer indicator

and c and/or d flash rapidly.

1Lift the handset and press {C} or {s} when

the unit rings.

LThe called line is automatically selected. To

change the line selection mode, see page

17.

LYou can also answer the call by pressing

{LINE 1} or {LINE 2}.

LYou can also answer the call by pressing

any dial key from {0} to {9}, {*}, or {#}.

(Any key answer feature)

2When you finish talking, press {OFF} or place

the handset on the base unit or charger.

Auto talk

You can answer calls simply by lifting the handset

off the base unit or charger. You do not need to

press {C}. To turn this feature on, see page 29.

Adjusting the handset ringer volume

■While the handset is ringing for an incoming

call:

Press {^} or {V} repeatedly to select the desired

volume.

■Programming the volume beforehand:

1{MENU} i {#}{1}{6}{0}

2{V}/{^}: Select the desired line(s). i

{SELECT}

3{V}/{^}: Select the desired volume.

4{SAVE} i {OFF}

Temporary handset ringer off

While the handset is ringing for a call, you can turn

the ringer off temporarily by pressing {OFF}.

Using the base unit [

When a call is being received, the LINE1 indicator

and/or LINE2 indicator on the base unit flashes

rapidly.

1Press {SP-PHONE} when the unit rings.

LThe called line is automatically selected. To

change the line selection mode, see page

17.

LYou can also answer the call by pressing

{LINE 1} or {LINE 2}.

2Speak into the MIC.

3When you finish talking, press {SP-PHONE}.

Adjusting the base unit ringer volume

■While the base unit is ringing for an

incoming call:

Press {^} or {V} repeatedly to select the desired

volume.

■Programming the volume beforehand:

1{MENU} i {#}{1}{6}{0}

2{V}/{^}: Select the desired line(s). i

{SELECT}

3{V}/{^}: Select the desired volume.

4{SAVE} i {■} (EXIT)

Temporary base unit ringer off

While the base unit is ringing for a call, you can

turn the ringer off temporarily by pressing {~}.

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Making/Answering Calls

20 For assistance, please visit http://www.panasonic.com/help

Useful features during a call

Hold

This feature allows you to put an outside call on

hold.

1Press {HOLD} 2 times during an outside call.

2To release hold, press {LINE 1} or {LINE 2}

that is flashing on the handset.

1Press {HOLD} during an outside call.

2To release hold, press {LINE 1} or {LINE 2}

that is flashing on the base unit.

Note for handset and base unit:

LIf a call is kept on hold for more than 9 minutes,

an alarm tone starts to sound. After 1 additional

minute on hold, the call is disconnected.

LIf another phone is connected to the same line,

you can also take the call by lifting its handset.

Mute

While mute is turned on, you can hear the other

party, but the other party cannot hear you.

1Press {MUTE} during an outside call.

L{MUTE} flashes.

2To return to the conversation, press {MUTE}

again.

Note:

L{MUTE} is a soft key visible on the display

during a call.

Flash

{FLASH} allows you to use the special features of

your host PBX such as transferring an extension

call, or accessing optional telephone services.

Note:

LTo change the flash time, see page 30.

For call waiting or Call Waiting Caller

ID service users

To use call waiting, you must first subscribe to call

waiting from your service provider/telephone

company.

This feature allows you to receive calls while you

are already talking on the phone. If you receive a

call while on the phone, you will hear a call waiting

tone.

If you subscribe to both Caller ID and Call

Waiting with Caller ID services, the 2nd caller’s

information is displayed on the handset or base

unit that is in use after you hear the call waiting

tone.

1Press {CALL WAIT} to answer the 2nd call.

2To switch between calls, press {CALL WAIT}.

Note:

LPlease contact your service provider/telephone

company for details and availability of this

service in your area.

Temporary tone dialing (for

rotary/pulse service users)

You can temporarily switch the dialing mode to

tone when you need to access touch-tone services

(for example, answering services, telephone

banking services, etc.).

Press {*} (TONE) before entering access

numbers which require tone dialing.

Call share

This feature allows you to join an existing outside

call.

Important:

LTo prevent other users from joining your

conversations with outside callers, turn call

privacy on (page 21).

To join the conversation, press {LINE 1} or {LINE

2} to select the line that is being used by another

extension for an outside call.

Y Handset

[ Base unit

Y Handset / [ Base unit

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Making/Answering Calls

For assistance, please visit http://www.panasonic.com/help

Note:

LA maximum of 3 parties (including 1 outside

party) can join a conversation.

Call privacy

Call privacy allows you to prevent other users from

joining your conversations with outside callers.

You can turn the feature on for both lines by

programming the base unit before the call.

To allow other users to join your conversations,

leave this feature off. The default setting is “Off”.

1{MENU} i {#}{1}{9}{4}

2{V}/{^}: “On” or “Off” i {SAVE}

3{■} (EXIT)

LWhen this feature is turned on, “PRIV.” is

displayed during an outside call.

Temporarily turning call privacy on/off

During an outside call, you can temporarily turn

call privacy on/off.

1Press {MENU} during an outside call.

2{V}/{^}: “Privacy” i {SELECT}

3{V}/{^}: “On” or “Off” i {SELECT}

LWhen this feature is turned on, “PRIV.” is

displayed.

Note:

LAfter you hang up the call, the feature will return

to the setting programmed on page 21.

Using the other line during a

call

You can use the other line in the following ways:

– When a call is being received on the other line

during a conversation, an interrupt tone will be

heard (page 29). You can answer the 2nd call

while holding the 1st call.

– During an outside call, you can also make a call

using the other line by holding the 1st call.

Example: If you are using line 1:

1Press {HOLD} 2 times to put the 1st call (line

1) on hold.

2Press {LINE 2} to make or answer a 2nd call.

LTo hold the 2nd call, press {HOLD} 2 times.

3To return to the 1st call (line 1), press {LINE

1}.

Example: If you are using line 1:

1Press {HOLD} to put the 1st call (line 1) on

hold.

2Press {LINE 2} to make or answer a 2nd call.

LTo hold the 2nd call, press {HOLD}.

3To return to the 1st call (line 1), press {LINE

1}.

Note for handset and base unit:

LIf you subscribe to Caller ID, the 2nd caller’s

information is displayed when a call is being

received on the other line (page 34).

[ Base unit

Y Handset / [ Base unit

Y Handset

[ Base unit

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Phonebook

22 For assistance, please visit http://www.panasonic.com/help

Handset/base unit

phonebook

The phonebook allows you to make calls without

having to dial manually. You can add names and

phone numbers to the handset and base unit

phonebook independently, and assign each

phonebook entry to the desired group.

– Handset: up to 100 entries

– Base unit: up to 600 entries

Important:

LYou can also copy phonebook entries from a

Bluetooth cellular phone to the base unit (page

47).

Adding entries

1Proceed with the operation for your unit.

Handset: {MENU} i {#}{2}{8}{0}

Base unit: {C}

2{ADD}

3Enter the party’s name (16 characters max.).

i {OK}

4Enter the party’s phone number (24 digits

max.). i {OK}

5{V}/{^}: Select the desired group. i

{SELECT} 2 times

LTo add other entries, repeat from step 3.

6Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Note:

LCaller ID subscribers can use group ringer tone

feature (page 34).

Character table for entering names

While entering characters, you can switch

between uppercase and lowercase by pressing

{*}.

LTo enter another character that is located on the

same dial key:

Handset: Press {>} to move the cursor to the

next space.

Base unit: Press {8} to move the cursor to the

next space.

Correcting a mistake

1Proceed with the operation for your unit.

Handset: Press {<} or {>} to move the

cursor to the character or number you want to

erase.

Base unit: Press {7} or {8} to move the

cursor to the character or number you want to

erase.

2Press {CLEAR}, and then enter the

appropriate character or number.

LPress and hold {CLEAR} to erase all

characters or numbers.

Groups

Groups can help you find entries in the phonebook

quickly and easily. When adding an entry to the

phonebook, you can assign it to one of 9 groups.

You can change the names of groups assigned for

phonebook entries (“Friends”, “Family”, etc.) and

then search for phonebook entries by group. The

group ringer tone feature is available for Caller ID

subscribers (page 34).

Y Handset / [ Base unit

Key Character

{1}Space # & ’ ( )

;,–./1

{2}ABC2

abc2

{3}DEF3

def3

{4}GHI 4

ghi 4

{5}JKL5

jkl5

{6}MNO6

mn o6

{7}PQRS7

pqrs7

{8}TUV8

tuv8

{9}WX YZ 9

wx yz9

{0}Space 0

Key Character

TG938x(e).book Page 22 Friday, July 3, 2009 10:10 AM

Phonebook

For assistance, please visit http://www.panasonic.com/help

Changing group names

The default group name is “Group 1” to “Group

9”.

1Proceed with the operation for your unit.

Handset: {MENU} i {#}{2}{8}{0}

Base unit: {C}

2{MENU}

3{V}/{^}: “Group” i {SELECT}

4{V}/{^}: Select the desired group. i

{SELECT}

5{V}/{^}: “Group name” i {SELECT}

6Edit the name (10 characters max.; page 22).

i {SAVE}

7Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Finding and calling a phonebook

entry

Once you have found the desired entry using one

of the following 4 methods, make a call with your

unit.

Handset: {C}

LYou can also make a call by pressing {CALL},

then pressing {LINE 1} or {LINE 2}.

Base unit: {SP-PHONE}

LYou can also make a call by pressing {LINE 1}

or {LINE 2}.

Note:

LPhonebook entries are listed alphabetically in

the following order:

– uppercase ABC

– lowercase abc

– character with accent mark (when an accent

mark is included in an entry copied from your

cellular phone: page 47)

Scrolling through all entries

1Proceed with the operation for your unit.

Handset: {MENU} i {#}{2}{8}{0}

Base unit: {C}

2{V}/{^}: Select the desired entry.

Searching by first character (alphabetically)

1Proceed with the operation for your unit.

Handset: {MENU} i {#}{2}{8}{0}

Base unit: {C}

2Press the dial key ({0} - {9}) which contains

the character you are searching for (page 22).

LPress the same dial key repeatedly to

display the first entry corresponding to each

character located on that dial key.

LIf there is no entry corresponding to the

character you selected, the next entry is

displayed.

3{V}/{^}: Scroll through the phonebook if

necessary.

Searching by query

You can narrow down the search by using the base

unit to enter the first characters of a name.

1{C} i {*}

2To search for the name, enter the first

characters (up to 4) in uppercase (page 22).

i {OK}

LCharacters cannot be entered in lowercase.

LIf there is no entry corresponding to the

characters you selected, the next entry is

displayed.

3{V}/{^}: Scroll through the phonebook if

necessary.

Searching by group

1Proceed with the operation for your unit.

Handset: {MENU} i {#}{2}{8}{0}

Base unit: {C}

2{GROUP}

3{V}/{^}: Select the group you want to search.

i {SELECT}

LIf you select “All groups”, the unit ends

the group search.

4{V}/{^}: Select the desired entry.

Y Handset / [ Base unit

[ Base unit

Y Handset / [ Base unit

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Phonebook

24 For assistance, please visit http://www.panasonic.com/help

Editing entries

1Find the desired entry (page 23). i {MENU}

2{V}/{^}: “Edit” i {SELECT}

3Edit the name if necessary (16 characters

max.; page 22). i {OK}

4Edit the phone number if necessary (24 digits

max.). i {OK}

5{V}/{^}: Select the desired group (page 22).

i {SELECT} 2 times

6Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Erasing entries

Erasing an entry

1Find the desired entry (page 23). i {MENU}

2{V}/{^}: “Erase” i {SELECT}

3{V}/{^}: “Yes” i {SELECT}

4Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Erasing all entries

1Proceed with the operation for your unit.

Handset: {MENU} i {#}{2}{8}{0}

Base unit: {C}

2{MENU}

3{V}/{^}: “Erase all” i {SELECT}

4{V}/{^}: “Yes” i {SELECT}

5{V}/{^}: “Yes” i {SELECT}

6Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Chain dial

This feature allows you to dial phone numbers in

the phonebook while you are on a call. This feature

can be used, for example, to dial a calling card

access number or bank account PIN that you have

stored in the phonebook, without having to dial

manually.

1Proceed with the operation for your unit.

During an outside call:

Handset: {MENU} i

{V}/{^}: “Phonebook” i {SELECT}

Base unit: {C}

2{V}/{^}: Select the desired entry.

3Press {CALL} to dial the number.

Note:

LWhen a Bluetooth headset is registered to the

base unit (page 48), {W} is displayed instead of

{C} on the base unit’s left soft key in step 1. To

enter the chain dial feature on the base unit:

During an outside call, press {MENU}. i

{V}/{^}: “Phonebook” i {SELECT}

LWhen storing a calling card access number and

your PIN in the phonebook as one phonebook

entry, press {PAUSE} to add pauses after the

number and PIN as necessary (page 18).

LIf you have rotary/pulse service, you need to

press {*} before pressing {MENU} on the

handset or {C} on the base unit in step 1 to

change the dialing mode temporarily to tone.

When adding entries to the phonebook, we

recommend adding {*} to the beginning of

phone numbers you wish to chain dial (page 22).

Copying phonebook entries

You can copy phonebook entries from the base

unit to a handset, and vice versa.

The unit can receive entries until the phonebook

memory is full (page 22).

Important:

LGroups (including their names and ringer tones)

are not copied.

LYou cannot make phonebook copy between

handsets directly. However it is possible by first

copying a handset’s phonebook entries to the

base unit, then copying the base unit’s

phonebook entries to another handset.

Y Handset / [ Base unit

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Phonebook

For assistance, please visit http://www.panasonic.com/help

Copying an entry

1{C}

2{V}/{^}: Select the desired entry. i {MENU}

3{V}/{^}: “Copy to handset” i

{SELECT}

4Enter the handset number you want to copy to.

LWhen an entry has been copied,

“Completed” is displayed.

LTo continue copying another entry:

{V}/{^}: “Yes” i {SELECT} i Find the

desired entry (page 23). i {SEND}

5{■} (EXIT)

1{MENU} i {#}{2}{8}{0}

2{V}/{^}: Select the desired entry. i {MENU}

3{V}/{^}: “Copy to base” i {SELECT}

LWhen an entry has been copied,

“Completed” is displayed.

LTo continue copying another entry:

{V}/{^}: “Yes” i {SELECT} i Find the

desired entry (page 23). i {SEND}

4{OFF}

Copying multi entries

You can copy selected entries (up to 100) from the

base unit to a handset.

1{C}

2Find the desired entry (page 23).

3{MENU}

4{V}/{^}: “Copy multi items” i

{SELECT}

5Press {SELECT} to select an entry in step 2.

LThe selected entries are indicated by “Q”.

6{V}/{^}: Select the next desired entry. i

{SELECT}

LTo continue copying other entries, perform

this step repeatedly.

LTo cancel an entry, press {V}/{^} to select

the entry, then press {SELECT}.

LYou can also search for another entry by

entering the first character (page 23) or

query (page 23).

7After selecting entries, press {SEND}.

8Enter the handset number you want to copy to.

LWhen the entries have been copied,

“Completed” is displayed.

9{■} (EXIT)

Note:

LWhen you copy the desired entries in a group:

– In step 2, find a desired group (page 23).

– In step 5, select the desired entry. i

{SELECT}

Copying all entries

A maximum of 100 entries can be copied from the

base unit phonebook to the handset. If the base

unit phonebook contains more than 100 entries,

select and copy desired entries only, using

“Copying multi entries”, page 25.

1{C} i {MENU}

2{V}/{^}: “Copy all to HS” i {SELECT}

3Enter the handset number you want to copy to.

LWhen all entries have been copied,

“Completed” is displayed.

4{■} (EXIT)

1{MENU} i {#}{2}{8}{0} i {MENU}

2{V}/{^}: “Copy all to base” i

{SELECT}

LWhen all entries have been copied,

“Completed” is displayed.

3{OFF}

[ Base unit

Y Handset

[ Base unit

Y Handset

TG938x(e).book Page 25 Friday, July 3, 2009 10:10 AM

Programming

26 For assistance, please visit http://www.panasonic.com/help

Programmable settings

You can customize the unit by programming the following features using the handset or base unit.

To access the features, there are 2 methods:

– scrolling through the display menus (page 26)

– using the direct commands (page 29)

LDirect command is the main method used in these operating instructions.

Programming by scrolling through the display menus

1{MENU}

2Proceed with the operation for your unit.

Handset: Press {V}, {^}, {<}, or {>} to select the desired main menu. i {SELECT}

Base unit: Press {V}, {^}, {7}, or {8} to select the desired main menu. i {SELECT}

3Press {V} or {^} to select the desired item in sub-menu 1. i {SELECT}

LIn some cases, you may need to select from sub-menu 2. i {SELECT}

4Press {V} or {^} to select the desired setting. i {SAVE}

LThis step may vary depending on the feature being programmed.

LTo exit the operation, press {OFF} on the handset or {■} (EXIT) on the base unit.

Note:

LSee page 29 for the default settings.

Handset

Y Handset / [ Base unit

Main menu Sub-menu 1 Sub-menu 2 Page

View Caller ID ––34

Phonebook ––22

Answering device Play new msg. –39

Play all msg. –39

Erase all –39

Settings Ring count*1 42

Recording time*1 42

Remote code*1 40

Call screening 42

TG938x(e).book Page 26 Friday, July 3, 2009 10:10 AM

Programming

For assistance, please visit http://www.panasonic.com/help

*1 If you program these settings using one of the handsets, you do not need to program the same item

using another handset or the base unit.

Base unit

Ringer settings Ringer volume Line1 19

Line2

Ringer tone Line1 –

Line2

Interrupt tone – 21, 44

Night mode Start/End 32

On/Off 32

Initial settings Set date & time Date and time*1 16

Alarm 32

Time adjustment*1 –

Contrast ––

Key tone ––

Auto talk –19

Line select –17

Set tel line Caller ID edit 35

Set dial mode*1 16

Set flash time*1

–Line1

–Line2

Set line mode*1

–Line1

–Line2

–

VM tone detect*1 43

Registration HS registration 33

Deregistration 33

Change language Display language 16

Voice prompt*1 16

Customer support –––

Main menu Sub-menu 1 Sub-menu 2 Page

View Caller ID ––34

Phonebook ––22

Main menu Sub-menu 1 Sub-menu 2 Page

TG938x(e).book Page 27 Friday, July 3, 2009 10:10 AM

Programming

28 For assistance, please visit http://www.panasonic.com/help

*1 If you program these settings using the base unit, you do not need to program the same item again

using the handset.

Set answering Record greeting Line1&Line2 37

Line1

Line2

Play greeting Line1&Line2 38

Line1

Line2

Ring count*1 –42

Recording time*1 –42

Remote code*1 –40

Call screening –42

Ringer settings Ringer volume Line1 19

Line2

Ringer tone Line1 –

Line2

Interrupt tone – 21, 44

Night mode Start/End 32

On/Off 32

Initial settings Set date & time Date and time*1 16

Time adjustment*1 –

Contrast ––

Line select –17

Set tel line Caller ID edit 35

Set dial mode*1 16

Set flash time*1

–Line1

–Line2

Set line mode*1

–Line1

–Line2

–

VM tone detect*1 43

Privacy –21

Customer support ––

Change language Display language 16

Voice prompt*1 16

Bluetooth Ph.book transfer –47

Headset –48

Set PIN –47

Main menu Sub-menu 1 Sub-menu 2 Page

TG938x(e).book Page 28 Friday, July 3, 2009 10:10 AM

Programming

For assistance, please visit http://www.panasonic.com/help

Programming using the direct commands

1{MENU} i {#}

2Enter the desired feature code.

3{V}/{^}: Select the desired setting. i {SAVE}

LThis step may vary depending on the feature being programmed.

LTo exit the operation, press {OFF} on the handset or {■}(EXIT) on the base unit.

Note:

LThe operating unit column shows the unit(s) that can be used to program the item.

Y: Only the handset can program the item.

[: Only the base unit can program the item.

Y/[: Both the handset and base unit can program the item.

LIn the following table, < > indicates the default settings.

Operating

unit Feature Feature

code Setting System

setting*1 Page

YAlarm {7}{2}{0}<Off>

Once

Daily

–32

YAuto talk*2 {2}{0}{0}On

<Off>

–19

Y/[Call screening {3}{1}{0}<On>

Off

–42

Y/[Caller ID edit

(Caller ID number auto

edit)

{2}{1}{4}<On>

Off

–35

Y/[Contrast

(Display contrast)

{1}{4}{5}Level 1–6 <3> – –

Y/[Customer support*3 {6}{8}{0}–––

Y/[Date and time {1}{0}{1}–r16

YDeregistration {1}{3}{1}––33

Y/[Display language {1}{1}{0}<English>

Español

–16

YErase all

(Erasing all messages)

{3}{2}{5}––39

[Headset {6}{2}{3}––48

YHS registration

(Handset registration)

{1}{3}{0}––33

Y/[Interrupt tone*4 {2}{0}{1}<On>

Off

–21, 44

YKey tone*5 {1}{6}{5}<On>

Off

––

Y/[Line select {2}{5}{0}<Auto>

Line1

Line2

–17

Y/[Night mode

(On/Off)

{2}{3}{8}On

<Off>

–32

TG938x(e).book Page 29 Friday, July 3, 2009 10:10 AM

Programming

30 For assistance, please visit http://www.panasonic.com/help

Y/[Night mode

(Start/End)

{2}{3}{7}<11:00 PM/06:00 AM>–32

[Ph.book transfer

(Ph.: Phonebook)

{6}{1}{8}––47

Y/[Phonebook {2}{8}{0}––22

YPlay all msg.

(msg.: messages)

{3}{2}{4}––39

[Play greeting {3}{0}{3}––38

YPlay new msg.

(msg.: messages)

{3}{2}{3}––39

[Privacy*6 {1}{9}{4}On

<Off>

–21

[Record greeting {3}{0}{2}––37

Y/[Recording time {3}{0}{5}1min

2min

<3min>

r42

Y/[Remote code {3}{0}{6}<111>r40

Y/[Ring count {2}{1}{1}Toll saver

2–7 rings <4rings>

r42

Y/[Ringer tone*7, *8, *9 {1}{6}{1}Line 1

Line 2

Line 1: <Tone 1>

Line 2: <Tone 2>

Handset:

Tone 1–5

Melody 1–10

Base unit:

Tone 1–3

Melody 1–3

––

Y/[Ringer volume*10 {1}{6}{0}Line 1

Line 2

Handset:

Level 1–<6>, Off

Base unit:

Level <1>–6, Off

–19

Y/[Set dial mode {1}{2}{0}<Tone>

Pulse

r16

Y/[Set flash time*11 {1}{2}{1}Line 1

Line 2

80ms 90ms

100ms 110ms

160ms 200ms

250ms 300ms

400ms 600ms

<700ms>900ms

r20

Y/[Set line mode*12 {1}{2}{2}Line 1

Line 2

<B>

r–

[Set PIN {6}{1}{9}––47

Y/[Time adjustment*13

(Caller ID subscribers

only)

{2}{2}{6}<Caller ID[auto]>

Manual

r–

Y/[View Caller ID {2}{1}{3}––34

Operating

unit Feature Feature

code Setting System

setting*1 Page

TG938x(e).book Page 30 Friday, July 3, 2009 10:10 AM

Programming

For assistance, please visit http://www.panasonic.com/help

*1 If “System setting” column is checked, you do not need to program the same item using another unit.

*2 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the

handset to answer a call, turn off this feature.

*3 The handset and base unit can display the Internet address where you can download the operating

instructions or get further information for this product, using your computer.

*4 This tone lets you know when you receive an outside call while you are on the other line or an intercom

call. If you select “On”, the tone sounds 2 times.

*5 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys,

including confirmation tones and error tones.

*6 To prevent other users from joining your conversations with outside callers, turn this feature on.

*7 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (handset: tone 1 to

5/base unit: tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.

*8 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even

if the caller has already hung up. You may either hear a dial tone or no one on the line when you

answer the call.

Inc.

*10When the ringer volume is turned off, ~ is displayed followed by the selected line number(s) and the

handset and/or base unit do not ring for outside calls.

*11The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if

necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting

call.

*12Generally, the line mode setting should not be adjusted. If the LINE1 indicator or LINE2 indicator does

not light when another phone connected to the same line is in use, you need to change the line mode

to “A”.

*13This feature allows the unit to automatically adjust the date and time setting when caller information

is received. To use this feature, set the date and time first.

Y/[VM tone detect

(VM: Voice mail)

{3}{3}{2}<On>

Off

r43

Y/[Voice prompt

(Change language)

{1}{1}{2}<English>

Español

r16

Operating

unit Feature Feature

code Setting System

setting*1 Page

TG938x(e).book Page 31 Friday, July 3, 2009 10:10 AM

Programming

32 For assistance, please visit http://www.panasonic.com/help

Special programming

Night mode

Night mode allows you to select a period of time

during which the handset and/or base unit will not

ring for outside calls. This feature is useful for time

periods when you do not want to be disturbed, for

example, while sleeping. Night mode can be set

independently for each handset and base unit.

Important:

LSet the date and time beforehand (page 16).

LHandset only: If you have set the alarm, the

alarm sounds even if the night mode is turned

on.

Setting the start and end time

1{MENU} i {#}{2}{3}{7}

2Enter the desired hour and minute you wish to

start this feature.

3Press {*} to select “AM” or “PM”. i {OK}

4Enter the desired hour and minute you wish to

end this feature.

5Press {*} to select “AM” or “PM”. i {OK}

6Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Note:

LTo correct a digit:

Handset: Press {<} or {>} to move the cursor

to the digit, then make the correction.

Base unit: Press {7} or {8} to move the

cursor to the digit, then make the correction.

Turning night mode on/off

1{MENU} i {#}{2}{3}{8}

2{V}/{^}: “On” or “Off” i {SAVE}

3Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Note:

LWhen the night mode is turned on, 3 is

displayed.

Alarm

An alarm sounds at the set time for 3 minutes once

or daily. Alarm can be set for each handset.

Important:

LSet the date and time beforehand (page 16).

1{MENU} i {#}{7}{2}{0}

2{V}/{^}: Select the desired alarm option. i

{SELECT}

3Enter the desired month and date.

4Set the desired time. i {OK}

5{V}/{^}: Select the desired ringer tone. i

{SELECT}

LWe recommend selecting a ringer tone

different from the ringer tone set for outside

calls.

6{SELECT} i {OFF}

LWhen the alarm is set, E is displayed.

Note:

LTo stop the alarm, press any dial key or place

the handset on the base unit or charger.

LWhen the handset is in use, the alarm will not

sound until the handset is in standby mode.

LIf you select “Once”, the setting changes to

“Off” after the alarm sounds.

LThe ringer volume for alarm follows the higher

volume level of the 2 lines (page 30).

LWhen the ringer volume for outside calls of the 2

lines is set to off (page 30), the alarm sound is

heard at the low level.

Y Handset / [ Base unit

Y Handset

Off Turns alarm off. Go to step 6.

Once An alarm sounds once at the set

time.

Daily An alarm sounds daily at the set

time. Go to step 4.

TG938x(e).book Page 32 Friday, July 3, 2009 10:10 AM

Programming

For assistance, please visit http://www.panasonic.com/help

Registering a unit

Operating additional units

Additional handsets

Up to 6 handsets can be registered to the base

unit.

Important:

LSee page 4 for information on the available

model.

Registering a handset to a base unit

The supplied handset and base unit are pre-

registered. If for some reason the handset is not

registered to the base unit, re-register the handset.

1Handset:

{MENU} i {#}{1}{3}{0}

2Base unit:

Press and hold {LOCATOR} for about 5

seconds until the registration tone sounds.

LIf all registered handsets start ringing, press

the same button to stop. Then repeat this

step.

LThe next step must be completed within 90

seconds.

3Handset:

Press {OK}, then wait until a long beep

sounds.

Note:

LWhen you purchase an additional handset, refer

to the additional handset’s installation manual

for registration.

Deregistering a handset

A handset can cancel its own registration (or the

registration of another handset) that is stored to

the base unit. This allows the handset to end its

wireless connection with the system.

1{MENU} i {#}{1}{3}{1}

2{3}{3}{5} i {OK}

3Select the handset you want to cancel by

pressing the desired handset(s) number.

LThe selected handset number(s) flashes.

LTo cancel a selected handset number,

press the number again. The number will

stop flashing.

4{OK} i {V}/{^}: “Yes” i {SELECT}

LWhen you cancel a different handset than

the one you are now using, press {OFF} to

exit.

Y Handset

TG938x(e).book Page 33 Friday, July 3, 2009 10:10 AM

Caller ID Service

34 For assistance, please visit http://www.panasonic.com/help

Using Caller ID service

Important:

LThis unit is Caller ID compatible. To use Caller

ID features, you must subscribe to a Caller ID

service. Contact your service provider/

telephone company for details.

Caller ID features

When an outside call is being received, the caller’s

name and phone number are displayed.

Caller information for the last 50 callers is logged in

the caller list from the most recent call to the

oldest.

LIf the unit cannot receive caller information, the

following is displayed:

–“Out of area”: The caller dials from an

area which does not provide a Caller ID

service.

–“Private caller”: The caller requests not

to send caller information.

–“Long distance”: The caller makes a long

distance call.

LIf the unit is connected to a PBX system, caller

information may not be properly received.

Contact your PBX supplier.

Missed calls

If a call is not answered, the unit treats it as a

missed call. The display shows “Missed call”.

This lets you know if you should view the caller list

to see who called while you were away.

Phonebook name display

When caller information is received and it matches

a phone number stored in the phonebook, the

stored name in the phonebook is displayed and

logged in the caller list.

Group ringer tone for phonebook

This feature can help you identify who is calling by

using different ringer tones for different groups of

callers. When adding an entry to the phonebook,

you can assign it to the desired group (page 22).

When a call is received from a caller assigned to a

group, the group’s ringer you selected rings after

the caller information is displayed. If you select

“No ringer ID” (default), the unit uses the

ringer tone you selected on page 30 when calls

from this group are received.

1Proceed with the operation for your unit.

Handset: {MENU} i {#}{2}{8}{0}

Base unit: {C}

2{MENU}

3{V}/{^}: “Group” i {SELECT}

4{V}/{^}: Select the desired group. i

{SELECT}

5{V}/{^}: Select the current setting of the group

ringer tone. i {SELECT}

6{V}/{^}: Select the desired entry. i {SAVE}

7Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Caller list

Important:

LOnly 1 person can access the caller list at a

time.

LMake sure the unit’s date and time setting is

correct (page 16).

Viewing the caller list and calling

back

1Proceed with the operation for your unit.

Handset: {MENU} i {V}/{^}: “View

Caller ID” i {SELECT}

Base unit: {CID}

2Press {V} to search from the most recent call,

or {^} to search from the oldest call.

3Proceed with the operation for your unit.

Handset:

– To call back, press {C}.

– To exit, press {OFF}.

Base unit:

– To call back, press {SP-PHONE}.

– To exit, press {■} (EXIT).

Y Handset / [ Base unit

TG938x(e).book Page 34 Friday, July 3, 2009 10:10 AM

Caller ID Service

For assistance, please visit http://www.panasonic.com/help

Note:

LIn step 2;

–c and d indicate which line the caller

information was received from.

– If the item has already been viewed or

answered, “Q” is displayed, even if it was

viewed or answered using another unit.

– if an arrow (>) is displayed after the number,

the whole phone number is not shown.

Proceed with the operation for your unit.

Handset:

Press {>} to see the remaining numbers. To

return to the previous display, press {<}.

Base unit:

Press {8} to see the remaining numbers. To

return to the previous display, press {7}.

LIn step 3, the unit automatically uses the line you

set in line selection mode (page 17) to call back.

When the line selection mode is set to “Auto”,

the indicated line (c or d) is used for the call.

If the indicated line is already being used or you

want to select the other line:

Handset: Press {CALL}, then press {LINE 1}

or {LINE 2}.

Base unit: Press {LINE 1} or {LINE 2}.

Editing a caller’s phone number

before calling back

You can edit a phone number in the caller list by

removing its area code and/or the long distance

code “1”.

1Proceed with the operation for your unit.

Handset: {MENU} i {V}/{^}: “View

Caller ID” i {SELECT}

Base unit: {CID}

2{V}/{^}: Select the desired entry.

3Proceed with the operation for your unit.

Handset: {CALL}

Base unit: {EDIT}

4Press {EDIT} repeatedly until the phone

number is shown in the desired format.

5Proceed with the operation for your unit.

Handset: {C}

Base unit: {SP-PHONE}

LIf the indicated line is already being used or

you want to select the other line:

Handset: Press {LINE 1} or {LINE 2}.

Base unit: Press {LINE 1} or {LINE 2}.

Caller ID number auto edit feature

Once you call back an edited number, the unit

remembers the Area Code and Format of the

Edited Number. Next time when someone calls

from the same Area Code, caller information is

customized by the unit as follows:

– When the call is being received, the Caller ID

number is displayed in the same Format as the

Edited Number.

– After the call is ended, the phone number of the

caller, when reviewed from the Caller list, is

displayed in the same Format as the Edited

Number.

For example, you can use this feature to set the

unit to ignore the area code of callers in your area,

so that you can call these local numbers using

caller information without dialing the area code.

To activate this feature, you must edit an entry in

the caller list, then call that number. After that,

phone numbers from that caller’s area code are

edited automatically.

Note:

LPhone numbers from the 4 most recently edited

area codes are automatically edited.

LIf you move to another area, you can turn this

feature off to erase previously edited area

codes. To use this feature again, turn it on and

reprogram the area codes you want to edit once

again.

Turning Caller ID auto edit on/off

1{MENU} i {#}{2}{1}{4}

Y Handset / [ Base unit

1Local phone number

Example:

321-5555

2Area code – Local phone number

Example:

31 – Area code – Local phone number

Example:

Y Handset / [ Base unit

555-321-5555

1-555-321-5555

TG938x(e).book Page 35 Friday, July 3, 2009 10:10 AM

Caller ID Service

36 For assistance, please visit http://www.panasonic.com/help

2{V}/{^}: Select the desired setting.

3{SAVE}

4Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Erasing selected caller information

1Proceed with the operation for your unit.

Handset: {MENU} i {V}/{^}: “View

Caller ID” i {SELECT}

Base unit: {CID}

2{V}/{^}: Select the desired entry.

3{ERASE} (soft key) i {V}/{^}: “Yes” i

{SELECT}

4Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Erasing all caller information

1Proceed with the operation for your unit.

Handset: {MENU} i {V}/{^}: “View

Caller ID” i {SELECT}

Base unit: {CID}

2{ERASE} (soft key) i {V}/{^}: “Yes” i

{SELECT}

3Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Storing caller information to the

phonebook

1{MENU} i {V}/{^}: “View Caller ID”

i {SELECT}

2{V}/{^}: Select the desired entry.

LTo edit the number, press {SAVE}. i

Press {EDIT} repeatedly until the phone

number is shown in the desired format. i

{SAVE} i Go to step 4.

3Press {SAVE} 2 times.

4If necessary, edit the party’s name (16

characters max.). i {OK}

5If necessary, edit the party’s phone number

(24 digits max.). i {OK}

6{V}/{^}: Select the desired group (page 22).

i {SELECT} 2 times

LTo add other entries, repeat from step 2.

7{OFF}

1{CID}

2{V}/{^}: Select the desired entry.

LTo edit the number, press {EDIT} repeatedly

until the phone number is shown in the

desired format.

3{SAVE}

4If necessary, edit the party’s name (16

characters max.). i {OK}

5If necessary, edit the party’s phone number

(24 digits max.). i {OK}

6{V}/{^}: Select the desired group (page 22).

i {SELECT} 2 times

LTo add other entries, repeat from step 2.

7{■} (EXIT)

Y Handset / [ Base unit

Y Handset

[ Base unit

TG938x(e).book Page 36 Friday, July 3, 2009 10:10 AM

Answering System

For assistance, please visit http://www.panasonic.com/help

Answering system

The answering system can answer and record

calls for you when you are unavailable to answer

the phone.

Important:

LOnly 1 person can access the answering system

(listen to messages, record a greeting message,

etc.) at a time.

LWhen callers leave messages, the unit records

the day and time of each message. Make sure

the date and time have been set correctly (page

16).

Memory capacity

The total recording capacity (including your

greeting message) is about 40 minutes. A

maximum of 64 messages can be recorded.

Note:

LIf message memory becomes full:

–“Messages full” is shown on the handset

and base unit display.

– The ANSWER ON indicator on the base unit

flashes rapidly when the answering system is

turned on.

LWhen the message memory becomes full:

– If you use the pre-recorded greeting

message, the unit automatically switches to

another pre-recorded greeting message

asking callers to call again later.

– If you recorded your own greeting message,

the same message is still announced to

callers even though their messages are not

recorded.

Turning the answering

system on/off

■To turn on:

Press {ANSWER SELECT} repeatedly to select

the desired line(s). i {ANSWER ON}

LThe ANSWER ON indicator lights up.

■To turn off:

Press {ANSWER ON}.

LThe ANSWER ON indicator turns off.

Call screening

While a caller is leaving a message, you can listen

to the call through the handset’s or base unit’s

speaker. To adjust the speaker volume, press {^}

or {V} repeatedly.

You can answer the call by pressing {C} on the

handset or pressing {SP-PHONE} on the base

unit.

Call screening can be set for each handset and/or

the base unit.

Note:

LTo turn this feature off, see page 42.

Greeting message

When the unit answers a call, a greeting message

is played to callers.

You can use either:

– your own greeting message

– a pre-recorded greeting message

Recording your greeting message

Greeting messages can be recorded in one of the

two following ways:

– for line 1 and line 2 with different greetings (2

minutes max. for each greeting)

– for line 1 and line 2 with the same greeting (2

minutes max.). Select “Line1&Line2” in step

1{MENU} i {#}{3}{0}{2}

2{V}/{^}: Select the desired line(s). i

{SELECT}

3After the base unit beeps, speak clearly about

20 cm (8 inches) away from the MIC.

4Press {STOP} to stop recording.

LThe message you have recorded is played

after the beep.

5{■} (EXIT)

[ Base unit

Y Handset / [ Base unit

[ Base unit

TG938x(e).book Page 37 Friday, July 3, 2009 10:10 AM

Answering System

38 For assistance, please visit http://www.panasonic.com/help

Using a pre-recorded greeting

message

If you erase or do not record your own greeting

message, the unit plays a pre-recorded greeting

message for callers and asks them to leave

messages.

Erasing your greeting message (Resetting to a

pre-recorded greeting message)

If you want to use a pre-recorded greeting

message once you record your own greeting

message, you need to erase your own greeting

message.

1{MENU} i {#}{3}{0}{3}

2{V}/{^}: Select the desired line(s). i

{SELECT}

3Press {ERASE} while your greeting message

is playing.

4{■} (EXIT)

Playing back the greeting message

1{MENU} i {#}{3}{0}{3}

2{V}/{^}: Select the desired line(s). i

{SELECT}

3{■} (EXIT)

Listening to messages using

the base unit

When new messages have been recorded, the

message indicator on the base unit flashes.

Press {6}.

LIf new messages have been recorded, the base

unit plays back new messages.

LIf there are no new messages, the base unit

plays back all messages.

Playing back messages for the desired line(s)

Press {ANSWER SELECT} repeatedly to select

the desired line(s), then press {6}.

Operating the answering system

during playback

*1 If pressed within the first 5 seconds of a

message, the previous message is played.

Calling back (Caller ID subscribers

only)

If caller information was received for the call, you

can call the caller back while listening to a

message.

Press {SP-PHONE} during playback.

LTo edit the number before calling back, press

{EDIT} repeatedly until the phone number is

shown in the desired format (page 35).

LThe unit automatically uses the line you set in

line selection mode (page 17) to call back. When

the line selection mode is set to “Auto”, the

indicated line (c or d) is used for the call. If

the indicated line is already being used or you

want to select the other line, press {LINE 1} or

{LINE 2}.

Erasing all messages

Erasing all messages for both line 1 and line 2

1{ERASE}

L8 is displayed.

2Press {ERASE} again.

Erasing all messages for the desired line(s)

Press {ANSWER SELECT} repeatedly to select

the desired line(s), then press {ERASE} 2 times.

[ Base unit

Key Operation

{^} or {V} Adjust the speaker volume

{7}Repeat message*1

{8}Skip message

{PAUSE}Pause message

To resume playback, press

{6}.

{■} (STOP) Stop playback

To exit the playback mode,

press {■} (EXIT).

{ERASE}Erase currently playing

message

TG938x(e).book Page 38 Friday, July 3, 2009 10:10 AM

Answering System

For assistance, please visit http://www.panasonic.com/help

Listening to messages using

the handset

When new messages have been recorded, “New

message” is displayed.

1To play new messages:

{MENU} i {#}{3}{2}{3}

To play all messages:

{MENU} i {#}{3}{2}{4}

2When finished, press {OFF}.

Note:

LTo switch to the receiver, press {C}.

Playing back messages for the desired line(s)

1{MENU} i {V}/{^}: “Answering device”

i {SELECT}

2Press {8} repeatedly to select the desired

line(s).

3{V}/{^}: “Play new msg.” or “Play all

msg.” i {SELECT}

4When finished, press {OFF}.

Operating the answering system

You can also operate the answering system by

pressing dial keys on the handset.

To use the following commands:

{MENU} i {V}/{^}: “Answering device” i

{SELECT} i Press {8} repeatedly to select

the desired line(s) if necessary.

Calling back (Caller ID subscribers

only)

If caller information is received for the call, you can

call the caller back while listening to a message.

1Press {MENU} during playback.

2{V}/{^}: “Edit & Call” i {SELECT}

LTo edit the number before calling back,

press {EDIT} repeatedly until the phone

number is shown in the desired format

(page 35).

3{C}

LThe unit automatically uses the line you set

in line selection mode (page 17) to call back.

When the line selection mode is set to

“Auto”, the indicated line (c or d) is

used for the call. If the indicated line is

already being used or you want to select the

other line, press {LINE 1} or {LINE 2}.

Erasing all messages

Erasing all messages for both line 1 and line 2

1{MENU} i {#}{3}{2}{5}

2{V}/{^}: “Yes” i {SELECT} i {OFF}

Erasing all messages for the desired line(s)

1{MENU} i {V}/{^}: “Answering device”

i {SELECT}

Key Operation

{^} or {V} Adjust the receiver/speaker

volume (during playback)

{1} or {<}Repeat message (during

playback)*1

{2} or {>}Skip message (during

playback)

{3}Enter the “Settings” menu

{4}Play new messages

{5}Play all messages

{PAUSE}Pause message*2

{9}Stop playback

{0}Turn answering system off

{*}{4}Erase currently playing

message

{*}{5}Erase all messages

{#}{1}

i {8}*3 Turn answering system on for

line 1 only

{#}{2}

i {8}*3 Turn answering system on for

line 2 only

{#}{0}

i {8}*3 Turn answering system on for

both line 1 and line 2

*1 If pressed within the first 5 seconds of a

message, the previous message is played.

*2 To resume playback:

{V}/{^}: “Playback” i {SELECT}

*3 For English voice guidance only:

When you press a line selection number

({#}{1}, {#}{2}, or {#}{0}), the selected

line(s) is announced, then press {8}.

Key Operation

TG938x(e).book Page 39 Friday, July 3, 2009 10:10 AM

Answering System

40 For assistance, please visit http://www.panasonic.com/help

2Press {8} repeatedly to select the desired

line(s).

3{V}/{^}: “Erase all” i {SELECT}

4{V}/{^}: “Yes” i {SELECT} i {OFF}

Remote operation

Using a touch-tone phone, you can call your phone

number from outside and access the unit to listen

to messages or change answering system

settings. The unit’s voice guidance prompts you to

press certain dial keys to perform different

operations.

Remote access code

A 3-digit remote access code must be entered

when operating the answering system remotely.

This code prevents unauthorized parties from

listening to your messages remotely. The default

setting is “111”.

Program this setting using either one of the

handsets or the base unit.

1{MENU} i {#}{3}{0}{6}

2Enter the desired 3-digit remote access code.

i {SAVE}

3Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Using the answering system

remotely

1Dial your phone number from a touch-tone

phone.

2After the greeting message starts, enter your

remote access code.

LThe unit announces the number of new

messages.

LThe voice guidance announcements are

different depending on the voice guidance

language setting (page 16).

3Follow the voice guidance prompts as

necessary or control the unit using remote

commands (page 41).

4When finished, hang up.

Note:

LYou can also leave a message just as any

outside caller can. After the greeting message

starts, press {*} to skip the greeting message

and record your message after the beep.

Voice guidance

When the English voice guidance is selected

During remote operation, the unit’s voice guidance

starts and prompts you to press {1} to perform a

specific operation, or press {2} to listen to more

available operations. Operations are presented by

voice guidance in the following order:

– Play back all messages

– Play back new messages

– Record your message

– Erase all messages

– Record your greeting message

Note:

LIf you do not press any dial keys within 10

seconds after a voice guidance prompt, the unit

disconnects your call.

When the Spanish voice guidance is selected

To start the voice guidance, press {9}. The voice

guidance announces the available remote

commands (page 41). See the Spanish quick

guide for details (page 60).

Note:

LIf you do not press any dial keys within 10

seconds after a voice guidance prompt, the unit

disconnects your call.

Y Handset / [ Base unit

TG938x(e).book Page 40 Friday, July 3, 2009 10:10 AM

Answering System

For assistance, please visit http://www.panasonic.com/help

Remote commands

You can press dial keys to access certain

answering system functions without waiting for the

voice guidance to prompt you.

1Select the desired line(s) while you are

accessing the answering system if necessary.

For line 1: {#}{1}

For line 2: {#}{2}

For line 1 and line 2: {#}{0}

2Press the desired dial keys.

*1 If pressed within the first 5 seconds of a

message, the previous message is played.

*2 For English voice guidance only:

To resume operation, enter a remote command

within 3 seconds, or the voice guidance starts.

*3 For Spanish voice guidance only

*4 Unit resets to a pre-recorded greeting message.

Turning on the answering system

remotely

If the answering system is turned off, you can turn

it on remotely.

Important:

LThe answering system can be remotely turned

on only for the line which you have currently

selected in “Turning the answering system

on/off”, page 37.

1Dial your phone number from a touch-tone

phone.

2Let the phone ring 15 times.

3Enter your remote access code after the beep.

LThe greeting message is played back.

LYou can either hang up, or enter your

remote access code again and begin

remote operation (page 40).

Note:

LIf you want to turn on the answering system for

the line which has not been selected in “Turning

the answering system on/off”, page 37, enter the

desired remote commands, {#}{1}{8},

{#}{2}{8}, or {#}{0}{8} (refer to the column to

the left) to turn on and access the other line.

Key Operation

{1}Repeat message (during

playback)*1

{2}Skip message (during

playback)

{4}Play new messages

{5}Play all messages

{6}Play greeting message

{#}{1}{7}Record a greeting message

for line 1 only

{#}{2}{7}Record a greeting message

for line 2 only

{#}{0}{7}Record a common greeting

message for both line 1 and

line 2

{#}{1}{8}Turn answering system on

for line 1 only

{#}{2}{8}Turn answering system on

for line 2 only

{#}{0}{8}Turn answering system on

for both line 1 and line 2

{9}Stop recording

Stop playback*2

Start voice guidance*3

{0}Turn answering system off

{*}{4}Erase currently playing

message

{*}{5}Erase all messages

{*}{6}Erase greeting message

(during greeting message

playback)*4

{*}{#} End remote operation (or

hang up)

TG938x(e).book Page 41 Friday, July 3, 2009 10:10 AM

Answering System

42 For assistance, please visit http://www.panasonic.com/help

Answering system settings

Number of rings before the unit

answers a call

You can change the number of times the phone

rings “Ring count” before the unit answers

calls. You can select 2 to 7 rings, or “Toll

saver”.

The default setting is “4rings”.

“Toll saver”: The unit’s answering system

answers at the end of the 2nd ring when new

messages have been recorded, or at the end of the

4th ring when there are no new messages. If you

call your phone from outside to listen to new

messages (page 40), you know that there are no

new messages when the phone rings for the 3rd

time. You can then hang up without being charged

for the call.

Program this setting using either the one of the

handsets or base unit.

1{MENU} i {#}{2}{1}{1}

2{V}/{^}: Select the desired setting. i

{SAVE}

3Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

For voice mail service subscribers

If you subscribe to a flat-rate service package that

includes Caller ID, call waiting, voice mail, and

unlimited local/regional/long distance calls, please

note the following:

LTo use the voice mail service provided by your

service provider/telephone company rather than

the unit’s answering system, turn off the

answering system (page 37).

LTo use this unit’s answering system rather than

the voice mail service provided by your service

provider/telephone company, please contact

your service provider/telephone company to

deactivate your voice mail service.

If your service provider/telephone company

cannot do this:

– Set this unit’s “Ring count” setting so that

this unit’s answering system answers calls

before the voice mail service of your service

provider/telephone company does. It is

necessary to check the number of rings

required to activate the voice mail service

provided by your service provider/telephone

company before changing this setting.

– Change the number of rings of the voice mail

service so that the answering system can

answer the call first. To do so, contact your

service provider/telephone company.

Caller’s recording time

You can change the maximum message recording

time allotted to each caller. The default setting is

“3min”.

Program this setting using either the one of the

handsets or base unit.

1{MENU} i {#}{3}{0}{5}

2{V}/{^}: Select the desired setting. i

{SAVE}

3Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

Turning the call screening on/off

You can set the call screening feature “On” or

“Off”. For details, see page 37. The default

setting is “On”.

1{MENU} i {#}{3}{1}{0}

2{V}/{^}: Select the desired setting. i

{SAVE}

3Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

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TG938x(e).book Page 42 Friday, July 3, 2009 10:10 AM

Voice Mail Service

For assistance, please visit http://www.panasonic.com/help

Voice mail service

Voice mail is an automatic answering service

offered by your service provider/telephone

company. After you subscribe to this service, your

service provider/telephone company’s voice mail

system answers calls for you when you are

unavailable to answer the phone or when your line

is busy. Messages are recorded by your service

provider/telephone company, not your telephone.

Please contact your service provider/telephone

company for details of this service.

Important:

LTo use the voice mail service provided by your

service provider/telephone company rather than

the unit’s answering system, turn off the

answering system (page 37). For details, see

page 42.

Voice mail message indication

The unit lets you know that you have new voice

mail messages by showing “VoiceMail:Line1”

and/or “VoiceMail:Line2” on the display.

To listen to your voice mail messages, you must

dial your service provider/telephone company’s

voice mail access number.

Note:

LIf the handset or base unit still indicates there

are new messages even after you have listened

to all new messages, turn it off by pressing and

holding {OFF} on the handset until a beep

sounds.

LIf your voice mail service uses voice mail tones

and a message is over 3 minutes long, the unit

may not indicate new messages.

Voice mail (VM) tone detection

Your service provider/telephone company sends

special signals (sometimes called “voice mail

tones” or “stutter tones”) to the unit to let you know

you have new voice mail messages. If you hear a

series of dial tones followed by a continuous dial

tone after you press {C} on the handset or press

{SP-PHONE} on the base unit, you have new

voice mail messages. Soon after you hang up a

call or after the phone stops ringing, your unit

checks the phone line to see if new voice mail

messages have been recorded.

Turn this feature off when:

– You do not subscribe to voice mail service.

– Your service provider/telephone company does

not send voice mail tones.

– Your phone is connected to a PBX.

If you are not sure which setting is required,

contact your service provider/telephone company.

Turning VM tone detection on/off

The default setting is “On”.

Program this setting using either the one of the

handsets or base unit.

1{MENU} i {#}{3}{3}{2}

2{V}/{^}: Select the desired setting. i

{SAVE}

3Proceed with the operation for your unit.

Handset: {OFF}

Base unit: {■} (EXIT)

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TG938x(e).book Page 43 Friday, July 3, 2009 10:10 AM

Intercom/Locator

44 For assistance, please visit http://www.panasonic.com/help

Intercom

Intercom calls can be made:

– between the handset and base unit

– between handsets

Note:

LIf you receive an outside call while talking on the

intercom, an interrupt tone will be heard (page

29).

– To answer the call with the handset, press

{OFF}, then press {C}. You can also

answer the call by pressing {LINE 1} or

{LINE 2} after hanging up the intercom.

– To answer the call with the base unit, press

{SP-PHONE} 2 times. You can also answer

the call by pressing {LINE 1} or {LINE 2}

after hanging up the intercom.

LWhen paging unit(s), the paged unit(s) beeps for

1 minute.

Making an intercom call

1{INTERCOM}

2To page the base unit, press {0}.

To page another handset, enter its extension

number.

LTo stop paging, press {OFF}.

3When you finish talking, press {OFF}.

1Proceed with the desired operation.

■When 1 handset is registered:

Press {INTERCOM}.

■When 2 or more handsets are registered:

Press {INTERCOM}.

– To page a specific handset, enter the

handset number.

– To page all handsets, press {0} or wait for

a few seconds.

LTo stop paging, press {INTERCOM}.

2When you finish talking, press {INTERCOM}.

Answering an intercom call

1Press {C} to answer the page.

2When you finish talking, press {OFF}.

1Press {INTERCOM} to answer the page.

2When you finish talking, press {INTERCOM}.

Note for handset and base unit:

LThe ringer volume for intercom calls follows the

higher volume level of the 2 lines (page 30).

Even when the ringer volume for both lines is set

to off (page 30), the handset and/or base unit

still rings at the low level for intercom calls.

Handset locator

You can locate a misplaced handset by paging it.

1Base unit:

{LOCATOR}

LAll registered handsets beep for 1 minute.

2To stop paging:

Handset:

Press {C}, then press {OFF}.

Base unit:

Press {LOCATOR}.

Note:

LEven when the ringer volume for both lines is set

to off (page 30), the handset still rings at the low

level for paging.

Y Handset

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TG938x(e).book Page 44 Friday, July 3, 2009 10:10 AM

Intercom/Locator

For assistance, please visit http://www.panasonic.com/help

Transferring calls

Outside calls can be transferred between 2 people.

1During an outside call, press {INTERCOM}

once to put the call on hold.

2To page the base unit, press {0}.

To page another handset, enter its extension

number.

3Wait for the paged party to answer.

LIf the paged party does not answer, press

{LINE 1} or {LINE 2} that is flashing on the

handset to return to the outside call.

4{OFF}

LThe outside call is being routed to the

destination unit.

1Proceed with the desired operation.

■When 1 handset is registered:

During an outside call, press {INTERCOM}.

■When 2 or more handsets are registered:

During an outside call, press {INTERCOM}.

– To page a specific handset, enter the

handset number.

– To page all handsets, press {0} or wait for

a few seconds.

2Wait for the paged party to answer.

LIf the paged party does not answer, press

the flashing {LINE 1} or {LINE 2} to return

to the outside call.

3Press {INTERCOM}.

LThe outside call is being routed to the

handset.

Answering a transferred call

Press {C} to answer the page.

Press {SP-PHONE} to answer the page.

Note for handset and base unit:

LAfter the paging party disconnects, you can talk

to the outside caller.

Conference calls

3 people can establish a conference call.

Conference call with 2 outside calls

While you are talking with an outside caller, you

can make or answer a 2nd call on the other line,

and then combine the calls to establish a

conference call.

1During an outside call, press {HOLD} 2 times.

2To answer a 2nd call, press {LINE 1} or {LINE

2}.

To make a 2nd call, press {LINE 1} or {LINE

2}, then dial the phone number.

3When the 2nd call is connected, press

{MENU}. i {V}/{^}: “Conference” i

{SELECT}

LThe 2 calls are combined.

LTo hang up only one line, press {LINE 1} or

{LINE 2} for the party with which you want

to continue talking.

LTo put both lines on hold, press {HOLD}. To

talk with only one caller, press {LINE 1} or

{LINE 2} for the party with which you want

to continue talking. To resume both lines,

press {CONF}.

1During an outside call, press {HOLD}.

2To answer a 2nd call, press {LINE 1} or {LINE

2}.

To make a 2nd call, press {LINE 1} or {LINE

2}, then dial the phone number.

3When the 2nd call is connected, press

{MENU}. i {V}/{^}: “Conference” i

{SELECT}

LThe 2 calls are combined.

LTo hang up only one line, press {LINE 1} or

{LINE 2} for the party with which you want

to continue talking.

LTo put both lines on hold, press {HOLD}. To

talk with only one caller, press {LINE 1} or

{LINE 2} for the party with which you want

to continue talking. To resume both lines,

press {CONF}.

Y Handset

[ Base unit

Y Handset

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Intercom/Locator

46 For assistance, please visit http://www.panasonic.com/help

Conference call with an outside call

and an intercom call

While you are talking with an outside caller, one

more extension can join the conversation and

establish a conference call.

1During an outside call, press {INTERCOM}

once to put the call on hold.

2To page the base unit, press {0}.

To page a specific handset, enter the handset

number.

3When the paged party answers, press

{CONF}.

LThe 2 calls are combined.

LTo leave the conference, press {OFF}. The

other 2 parties can continue the

conversation.

1Proceed with the desired operation.

■When 1 handset is registered:

During an outside call, press {INTERCOM}.

■When 2 or more handsets are registered:

During an outside call, press {INTERCOM}.

– To page a specific handset, enter the

handset number.

– To page all handsets, press {0} or wait for

a few seconds.

2When the paged party answers, press

{CONF}.

LThe 2 calls are combined.

LTo leave the conference, press {SP-

PHONE}. The other 2 parties can continue

the conversation.

Note for the handset and base unit:

LThe outside call can be put on hold by pressing

{HOLD}. Only the person who placed the call on

hold can resume the full conference by pressing

{CONF}.

Y Handset

[ Base unit

TG938x(e).book Page 46 Friday, July 3, 2009 10:10 AM

Using Bluetooth devices

For assistance, please visit http://www.panasonic.com/help

Using Bluetooth devices

The base unit is Bluetooth wireless technology

compatible.

By using with other Bluetooth devices such as a

cellular phone and headset, the following features

are available:

– Copying phonebook entries from your cellular

phone to the base unit (page 47)

– Having a hands-free conversation by registering

a Bluetooth headset to the base unit (page 48)

Important:

LYour cellular phone and headset must be

Bluetooth wireless technology compatible.

Copying phonebook entries

from a Bluetooth cellular

phone to the base unit

(phonebook transfer)

You can copy phonebook entries from your cellular

phone to the base unit.

Once you have copied phonebook entries to the

base unit, you can copy those entries to the

handset (page 24).

Important:

LIf a copied entry has 2 or more phone numbers,

each phone number (6 max.) is stored as a

separate entry but with the same name in the

phonebook.

LIf a phonebook entry in your cellular phone

includes additional data such as a picture, that

entry may fail to copy to the base unit.

1Base unit:

{MENU} i {#}{6}{1}{8}

L“Please transfer phonebook data

from cell phone.” is displayed.

2Your cellular phone:

Follow the instructions of your cellular phone

to copy phonebook entries. (You need to

search for and select the base unit on your

cellular phone.)

LThe base unit’s PIN may be required

(default: “0000”).

LThe entries being copied are displayed on

the base unit.

LWhen entries have been copied,

“Completed” is displayed on the base unit.

LYou can continue copying other entries if

necessary. (depending on your cellular

phone)

3Base unit:

{■} (EXIT)

Note:

LSome copied entries may have characters

which do not exist in the character table (page

22). These characters can be displayed but

cannot be entered when editing an entry.

LThe unit does not support some characters. If a

copied entry includes those characters, they are

replaced with “;”.

Changing the base unit’s PIN (Personal

Identification Number)

For security, the base unit’s PIN must be entered

when copying phonebook entries from a cellular

phone to the base unit. The default setting is

“0000”.

Important:

LIf you change the PIN, please make a note of the

new PIN. The unit does not reveal the PIN to

you. If you forget the PIN, see page 57.

1{MENU} i {#}{6}{1}{9}

LIf you set the PIN for the first time, go to step

2Enter the current 4-digit PIN.

3Enter the new 4-digit PIN. i {OK}

4Enter the new 4-digit PIN again. i {OK}

5{■} (EXIT)

[ Base unit

TG938x(e).book Page 47 Friday, July 3, 2009 10:10 AM

Using Bluetooth devices

48 For assistance, please visit http://www.panasonic.com/help

Using a Bluetooth wireless

headset (optional)

By registering a Bluetooth headset to the base

unit, you can have a hands-free conversation

wirelessly.

Important:

LUp to 2 headsets can be registered to the base

unit. However, only 1 Bluetooth headset can be

used at a time.

LFor best performance, we recommend using a

Bluetooth headset within 1 m (3.3 feet) of the

base unit. A headset can communicate with the

base unit within a range of approximately 10 m

(33 feet).

Registering a headset

1Your headset:

Set your headset to registration mode.

LRefer to your headset operating

instructions.

2Base unit:

{MENU} i {#}{6}{2}{3} i {V}/{^}: “Add

new device” i {SELECT}

3Base unit:

Enter your headset PIN.

LTypically, default PIN is “0000”. Refer to

your headset operating instructions.

4Base unit:

{OK}

LWhen registration is complete, ] is

displayed. You are ready to use the

headset.

Note:

LWhen you register a 2nd headset, the 1st

registered headset is disconnected from the

base unit. To use the 1st registered headset,

change the headset connection. See “Changing

the headset connection (when 2 headsets are

registered)”, page 48.

Reconnecting a headset

If ] is not displayed even when the headset is

turned on, the headset has been disconnected

from the base unit. Reconnect the headset.

Important:

LMake sure that the headset is turned on.

1{MENU} i {#}{6}{2}{3}

2{V}/{^}: Select the headset indicated by “Q”.

i {MENU}

3{V}/{^}: “Connect” i {SELECT}

L] is displayed.

4{■} (EXIT)

Disconnecting a headset from the base unit

(when using a headset with another Bluetooth

device)

To use your headset with another Bluetooth device

such as a cellular phone, you may need to

disconnect the headset from the base unit.

1{MENU} i {#}{6}{2}{3}

2{V}/{^}: Select the headset indicated by “Q”.

i {MENU}

3{V}/{^}: “Disconnect” i {SELECT}

L] disappears from the display.

4{■} (EXIT)

Changing the headset connection (when 2

headsets are registered)

Only 1 headset can be used at a time. If the

headset you want to use is not connected to the

base unit, change the connection to that headset.

Important:

LMake sure that the headset is turned on.

1{MENU} i {#}{6}{2}{3}

2{V}/{^}: Select the desired headset. i

{SELECT}

LThe selected headset is indicated by “Q”.

L] is displayed.

3{■} (EXIT)

[ Base unit

TG938x(e).book Page 48 Friday, July 3, 2009 10:10 AM

Using Bluetooth devices

For assistance, please visit http://www.panasonic.com/help

Deregistering a headset

If you want to cancel your headset, you can

deregister the headset from the base unit.

1{MENU} i {#}{6}{2}{3}

2{V}/{^}: Select the headset you want to

cancel. i {MENU}

3{V}/{^}: “Deregistration” i {SELECT}

4{V}/{^}: “Yes” i {SELECT}

LAfter the headset is deregistered, the base

unit beeps and “Add new device” is

displayed.

5{■} (EXIT)

Operating a Bluetooth wireless

headset

Making calls

After dialing the phone number using the base unit,

you can operate the call with your headset.

Refer to your headset operating instructions for

further details.

Answering calls

Refer to your headset operating instructions for

further details.

Switching a call between the headset and base

unit speakerphone

To switch to the base unit speakerphone, press

{s}.

To return to the headset, press {W}.

Adjusting the headset receiver volume

Press {^} or {V} repeatedly while talking on the

headset.

LTo adjust the volume using the headset, refer to

your headset operating instructions.

Listening to messages recorded on the base

unit answering system

You can listen to messages with your headset.

1Press {6} to play back.

2Press {W} to switch from the base unit to the

headset.

[ Base unit

TG938x(e).book Page 49 Friday, July 3, 2009 10:10 AM

Useful Information

50 For assistance, please visit http://www.panasonic.com/help

Wall mounting

Base unit

1Lead the AC adaptor cord and telephone line

cord through the hole in the wall mounting

adaptor in the direction of the arrow.

2Tuck the telephone line cord inside the wall

mounting adaptor (A). Connect the AC

adaptor cord and telephone line cord (B).

3Insert the hooks on the wall mounting adaptor

into holes 1 and 2 on the base unit.

4Adjust the adaptor to hold the base unit, then

push it in the direction of the arrow until it clicks

into place.

Hook

AC adaptor cord

TG938x(e).book Page 50 Friday, July 3, 2009 10:10 AM

Useful Information

For assistance, please visit http://www.panasonic.com/help

5Connect the telephone line cord. Mount the

unit by inserting the mounting pins into the

round openings on the adaptor (for pin 2, use

the round cut out at the bottom of the adaptor

if you are using the 4 inch phone plate), then

slide the unit down to secure it. Connect the

AC adaptor to power outlet (page 9).

LThere are 2 common types of wall phone

plates. The distance between 1 and 2

may vary depending on the size of the wall

phone plate installed.

To remove the wall mounting adaptor

While pushing down the release levers (A),

remove the adaptor (B).

Charger

1Drive the screws (not supplied) into the wall.

2Mount the charger (A), then slide it down (B)

and to the right (C) until it is secure.

Belt clip

83 mm

(31/4 inches)

102 mm

(4 inches)

(120 V AC,

60 Hz)

83 mm

(3 1/4 inches) 102 mm

(4 inches)

AC adaptor cord

■ To attach ■ To remove

25.4 mm

(1 inch)

Screws

(120 V AC, 60 Hz)

TG938x(e).book Page 51 Friday, July 3, 2009 10:10 AM

Useful Information

52 For assistance, please visit http://www.panasonic.com/help

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message Cause/solution

Busy LThe called unit is in use.

LOther units are in use and the system is busy. Try again later.

LPrivacy mode is on for the call you tried to join (page 21).

LThe handset you are using is too far from the base unit. Move

closer and try again.

LThe handset’s registration may have been canceled. Re-

Check tel line 1

Check tel line 2

LThe supplied telephone line cord has not been connected yet or

not connected properly. Check the connections (page 10).

LIf you use the unit as a single-line telephone only, erase the

message as follows:

To erase “Check tel line 1”, press {MENU}. i

{#}{1}{8}{9}

To erase “Check tel line 2”, press {MENU}. i

{#}{1}{9}{0}

When a power failure occurs, the message is displayed again.

Erase again as above.

Couldn’t connect

Confirm headset

is on then retry

LThe headset has lost connection with the base unit. Confirm

that your headset is turned on.

LThe headset is too far from the base unit. Move closer to the

base unit.

Error!! LThe handset’s registration has failed. Move the base unit and

handset away from all electrical appliances and try again.

LRecording was too short. Try again.

Failed LPhonebook copy failed (page 24). Confirm the other unit (the

receiver) is in standby mode and try again.

Incomplete LPhonebook copy is incomplete. The receiver’s phonebook

memory is full. Erase the unnecessary phonebook entries

(page 24) from the other unit (the receiver) and try again.

Memory full LThe phonebook memory is full. Erase unnecessary entries

(page 24).

LMessage memory is full. Erase unnecessary messages (page

38, 39).

Messages full LMessage memory is full. Erase unnecessary messages (page

38, 39).

No link to base.

Reconnect AC adaptor.

LThe handset has lost communication with the base unit. Move

closer to the base unit and try again.

LUnplug the base unit’s AC adaptor to reset the unit. Reconnect

the adaptor and try again.

LThe handset’s registration may have been canceled. Re-

TG938x(e).book Page 52 Friday, July 3, 2009 10:10 AM

Useful Information

For assistance, please visit http://www.panasonic.com/help

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC

adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then

insert the batteries into the handset again.

General use

Use rechargeable battery. LA wrong type of battery such as Alkaline or Manganese was

inserted. Use only the rechargeable Ni-MH batteries noted on

page 4, 6.

You must first subscribe

to Caller ID.

LYou must subscribe to Caller ID service. Once you receive

caller information after subscribing to Caller ID service, this

message will not be displayed.

Problem Cause/solution

The unit does not work. LMake sure the batteries are installed correctly (page 12).

LFully charge the batteries (page 12).

LCheck the connections (page 9).

LUnplug the base unit’s AC adaptor to reset the unit. Reconnect

the adaptor and try again.

LThe handset has not been registered to the base unit. Register

the handset (page 33).

I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord is not

connected. Check the connections.

LIf you are using a splitter to connect the unit, remove the splitter

and connect the unit to the wall jack directly. If the unit operates

properly, check the splitter.

LDisconnect the base unit from the telephone line and connect

the line to a known working telephone. If the working telephone

operates properly, contact our service personnel to have the

unit repaired. If the working telephone does not operate

properly, contact your service provider/telephone company.

Display message Cause/solution

TG938x(e).book Page 53 Friday, July 3, 2009 10:10 AM

Useful Information

54 For assistance, please visit http://www.panasonic.com/help

Programmable settings

Battery recharge

Making/answering calls, intercom

Problem Cause/solution

The display is in a language I

cannot read.

LChange the display language (page 16).

While programming, the unit starts

to ring.

LA call is being received. Answer the call and start again after

hanging up.

I cannot register a handset to a

base unit.

LThe maximum number of handsets (6) is already registered to

the base unit. Cancel unused handset registrations from the

base unit (page 33).

LPlace the handset and the base unit away from other electrical

appliances.

Problem Cause/solution

The handset beeps and/or 3

flashes.

LBattery charge is low. Fully charge the batteries (page 12).

I fully charged the batteries, but

3 still flashes or 4 is

displayed.

LClean the charge contacts and charge again (page 12).

LIt is time to replace the batteries (page 12).

I fully charged the batteries, but

the operating time seems to be

shorter.

LClean the battery ends (S, T) and the charge contacts with a

dry cloth and charge again.

Problem Cause/solution

w is flashing. LThe handset is too far from the base unit. Move closer.

LThe base unit’s AC adaptor is not properly connected.

Reconnect AC adaptor to the base unit.

LYou are using the handset or base unit in an area with high

electrical interference. Re-position the base unit and use the

handset away from sources of interference.

LThe handset is not registered to the base unit. Register it (page

33).

Noise is heard, sound cuts in and

out.

LYou are using the handset or base unit in an area with high

electrical interference. Re-position the base unit and use the

handset away from sources of interference.

LIf you are using the handset and base unit near a cellular

phone, move the cellular phone at least 0.6 m (2 feet) away

from them to prevent electrical interference.

LMove closer to the base unit.

LIf you use a DSL/ADSL service, we recommend connecting a

DSL/ADSL filter between the base unit and the telephone line

jack. Contact your DSL/ADSL provider for details.

The handset and/or base unit

does not ring.

LThe ringer volume is turned off. Adjust the ringer volume (page

19).

LNight mode is turned on. Turn it off (page 32).

TG938x(e).book Page 54 Friday, July 3, 2009 10:10 AM

Useful Information

For assistance, please visit http://www.panasonic.com/help

Caller ID

I cannot make a call. LThe dialing mode may be set incorrectly. Change the setting

(page 16).

LThe handset is too far from the base unit. Move closer and try

again.

I cannot make long distance calls. LMake sure that you have long distance service.

Problem Cause/solution

Caller information is not

displayed.

LYou must subscribe to Caller ID service. Contact your service

provider/telephone company for details.

LIf your unit is connected to any additional telephone equipment

such as a Caller ID box or cordless telephone line jack, plug the

unit directly into the wall jack.

LIf you use a DSL/ADSL service, we recommend connecting a

DSL/ADSL filter between the base unit and the telephone line

jack. Contact your DSL/ADSL provider for details.

LThe name display service may not be available in some areas.

Contact your service provider/telephone company for details.

LOther telephone equipment may be interfering with this unit.

Disconnect the other equipment and try again.

Caller information is displayed

late.

LDepending on your service provider/telephone company, the

unit may display the caller’s information at the 2nd ring or later.

LMove closer to the base unit.

The caller list/incoming phone

numbers are not edited

automatically.

LThe Caller ID number auto edit feature is turned off. Turn it on

and try again (page 35).

LYou need to call back the edited number to activate Caller ID

number auto edit.

I cannot dial the phone number

edited in the caller list.

LThe phone number you dialed might have been edited

incorrectly (for example, the long distance “1” or the area code

is missing). Edit the phone number with another pattern (page

35).

Time on the unit has shifted. LIncorrect time information from incoming Caller ID changes the

time. Set the time adjustment to “Manual” (off) (page 30).

The 2nd caller’s information is not

displayed during an outside call.

LIn order to use Caller ID, call waiting, or Call Waiting Caller ID

(CWID), you must first contact your service provider/telephone

company and subscribe to the desired service.

After subscribing, you may need to contact your service

provider/telephone company again to activate this specific

service, even if you already subscribed to both Caller ID and

Call Waiting with Caller ID services (CWID).

Problem Cause/solution

TG938x(e).book Page 55 Friday, July 3, 2009 10:10 AM

Useful Information

56 For assistance, please visit http://www.panasonic.com/help

Answering system

Using Bluetooth devices

Problem Cause/solution

The unit does not record new

messages.

LThe answering system is not turned on for the line you wish to

record messages from. Select the desired line or both lines,

then turn the answering system on (page 37).

LThe message memory is full. Erase unnecessary messages

(page 38).

LThe answering system is activated for both lines, and the 1st

caller is leaving a voice message. The 2nd caller cannot leave

a message, but the caller information will be stored (page 34).

LIf you subscribe to a voice mail service, messages are recorded

by your service provider/telephone company, not your

telephone. Change the unit’s number of rings setting or contact

your service provider/telephone company (page 42).

I cannot operate the answering

system.

LSomeone is using the unit. Wait for the other user to finish.

LA caller is leaving a message. Wait for the caller to finish.

LThe handset is too far from the base unit. Move closer.

I cannot operate the answering

system remotely.

LYou are entering the wrong remote access code. If you forgot

the remote access code, store a new remote access code

(page 40).

LPress each key firmly.

LThe answering system is turned off. Turn it on (page 41).

LYou are using a rotary/pulse telephone. Try again using a

touch-tone phone.

While recording a greeting

message or listening to

messages, the unit rings and

recording stops.

LA call is being received. Answer the call and try again later.

Problem Cause/solution

I cannot copy phonebook entries

from my cellular phone.

LConfirm that your cellular phone supports Bluetooth wireless

technology.

LConfirm that your cellular phone supports the Object Push

Profile (OPP) specification.

LIf your cellular phone is already connected to another Bluetooth

device such as a Bluetooth headset, turn it off or disconnect it

from your cellular phone.

LTurn your cellular phone off, then turn it on and try again.

I cannot have a conversation

using the headset.

LYour Bluetooth headset is not registered. Register it (page 48).

LTurn your headset off, then turn it on and try again.

Noise is heard during a call on the

headset.

LA Bluetooth headset can communicate with the base unit within

a range of approximately 10 m (33 feet). The connection may

be subject to interference from obstructions such as walls or

electronic devices. Move closer to the base unit.

TG938x(e).book Page 56 Friday, July 3, 2009 10:10 AM

Useful Information

For assistance, please visit http://www.panasonic.com/help

Liquid damage

Caution:

LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.

I cannot connect my headset to

the base unit.

LConfirm that your headset is turned on.

LOnly 1 headset can be connected at a time. Change the

connection to your headset (page 48).

LIf your headset is already connected to another Bluetooth

device such as your cellular phone, disconnect the headset

from your cellular phone, then perform the connecting

procedure from the base unit.

Some headset enhanced features

are not available.

LThe base unit does not support enhanced features such as Last

number redial or Call reject.

An error tone is heard when I try to

program the Bluetooth feature.

LThe bluetooth feature cannot be accessed immediately after

connecting the AC adaptor to the base unit. Wait a few seconds

and try again.

LThe headset has not connected to the base unit yet even

though you performed the connecting procedure setting. Wait a

few seconds and try again.

“Add new device” is not

displayed on the base unit when I

try to register a headset.

L2 headsets have already been registered to the base unit. To

using the base unit (page 49).

I cannot remember the base unit’s

PIN.

LUse the base unit to change your PIN as follows.

1{MENU} i {#}{6}{1}{9}

2{*}{7}{0}{0}{0}

3Enter the new 4-digit PIN. i {OK}

4Enter the new 4-digit PIN again. i {OK} i {■} (EXIT)

Problem Cause/solution

Liquid or other form of moisture

has entered the handset/

base unit.

LDisconnect the AC adaptor and telephone line cord from the

base unit. Remove the batteries from the handset and leave to

dry for at least 3 days. After the handset/base unit are

completely dry, reconnect the AC adaptor and telephone line

cord. Insert the batteries and charge fully before use. If the unit

does not work properly, contact an authorized service center.

Problem Cause/solution

TG938x(e).book Page 57 Friday, July 3, 2009 10:10 AM

Useful Information

58 For assistance, please visit http://www.panasonic.com/help

FCC and other information

This equipment complies with Part 68 of the FCC rules

and the requirements adopted by the ACTA. On the

bottom of this equipment is a label that contains,

among other information, a product identifier in the

format US:ACJ----------.

If requested, this number must be provided to the

telephone company.

L Registration No.............(found on the bottom of the

unit)

L Ringer Equivalence No. (REN).......0.1B

A plug and jack used to connect this equipment to the

premises wiring and telephone network must comply

with the applicable FCC Part 68 rules and requirements

adopted by the ACTA. A compliant telephone cord and

modular plug is provided with the product. It is

designed to be connected to a compatible modular jack

that is also compliant.

The REN is used to determine the number of devices

that may be connected to a telephone line. Excessive

RENs on a telephone line may result in the devices not

ringing in response to an incoming call. In most but not

all areas, the sum of RENs should not exceed five

(5.0). To be certain of the number of devices that may

be connected to a line, as determined by the total

RENs, contact the local telephone company. For

products approved after July 23, 2001, the REN for the

product is part of the product identifier that has the

format US:AAAEQ##TXXXX. The digits represented by

## are the REN without a decimal point (e.g., 03 is a

REN of 0.3).

If this equipment causes harm to the telephone

network, the telephone company will notify you in

advance that temporary discontinuance of service may

be required. But if advance notice isn't practical, the

telephone company will notify the customer as soon as

possible. Also, you will be advised of your right to file a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its

facilities, equipment, operations or procedures that

could affect the operation of the equipment. If this

happens the telephone company will provide advance

notice in order for you to make necessary modifications

to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair

or warranty information, please contact a Factory

Service Center or other Authorized Servicer. If the

equipment is causing harm to the telephone network,

the telephone company may request that you

disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state

tariffs. Contact the state public utility commission,

public service commission or corporation commission

for information.

If your home has specially wired alarm equipment

connected to the telephone line, ensure the installation

of this equipment does not disable your alarm

equipment. If you have questions about what will

disable alarm equipment, consult your telephone

company or a qualified installer.

This equipment is hearing aid compatible as defined

by the FCC in 47 CFR Section 68.316.

When you hold the phone to your ear, noise might be

heard in your Hearing Aid. Some Hearing Aids are not

adequately shielded from external RF (radio

frequency) energy. If noise occurs, use an optional

headset accessory or the speakerphone option (if

applicable) when using this phone. Consult with your

audiologist or Hearing Aid manufacturer about the

availability of Hearing Aids which provide adequate

shielding to RF energy commonly emitted by digital

devices.

WHEN PROGRAMMING EMERGENCY NUMBERS

AND(OR) MAKING TEST CALLS TO EMERGENCY

NUMBERS:

1) Remain on the line and briefly explain to the

dispatcher the reason for the call.

2) Perform such activities in the off-peak hours, such

as early morning or late evenings.

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference,

and (2) this device must accept any interference

received, including interference that may cause

undesired operation.

Privacy of communications may not be ensured when

using this phone.

CAUTION:

Any changes or modifications not expressly approved

by the party responsible for compliance could void the

user’s authority to operate this device.

NOTE:

This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful

interference in a residential installation. This

equipment generates, uses, and can radiate radio

TG938x(e).book Page 58 Friday, July 3, 2009 10:10 AM

Useful Information

For assistance, please visit http://www.panasonic.com/help

frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communications. However, there is

no guarantee that interference will not occur in a

particular installation. If this equipment does cause

harmful interference to radio or television reception,

which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.

– Increase the separation between the equipment and

receiver.

– Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

– Consult the dealer or an experienced radio/TV

technician for help.

Some cordless telephones operate at frequencies that

may cause interference to nearby TVs and VCRs. To

minimize or prevent such interference, the base of the

cordless telephone should not be placed near or on top

of a TV or VCR. If interference is experienced, move

the cordless telephone further away from the TV or

VCR. This will often reduce, or eliminate, interference.

FCC RF Exposure Warning:

L This product complies with FCC radiation exposure

limits set forth for an uncontrolled environment.

L To comply with FCC RF exposure requirements, the

base unit must be installed and operated 20 cm (8

inches) or more between the product and all person’s

body (excluding extremities of hands, wrist and feet).

L This product may not be collocated or operated in

conjunction with any other antenna or transmitter.

L The handset may be carried and operated with only

the specific provided belt-clip. Other non-tested belt-

clips or similar body-worn accessories may not

comply and must be avoided.

Notice

L FCC ID can be found inside the battery compartment

or on the bottom of the units.

Compliance with TIA-1083 standard:

Telephone handsets identified with this logo have

reduced noise and interference when used with T-Coil

equipped hearing aids and cochlear implants.

Compatible with

Hearing Aid T-Coil

TIA-1083

TG938x(e).book Page 59 Friday, July 3, 2009 10:10 AM

Guía Rápida Española

60 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)

Guía Rápida Española

Instalación

Si está suscrito a un servicio de DSL/ADSL, añada un filtro de DSL/ADSL a la línea telefónica entre la unidad base y

la toma de la línea telefónica. Consulte las instrucciones de operación para ver las conexiones.

Cómo conectar el adaptador para corriente

Use sólo el adaptador de corriente Panasonic PQLV219 incluido.

(120 V CA, 60 Hz)

Gancho

Oprima firmemente

el contacto.

Unidad

base

Unidad

base

Correcto

Incorrecto

Cómo conectar el cable de la línea telefónica

Para conectarlo a una toma telefónica para 2 líneas

Para conectarlo a 2 tomas telefónicas de una sola línea

Enchufe “VERDE”Cable de 4 alambres

A la toma telefónica de 2 líneas (RJ14C)

Cable de 4 alambres Línea 2

Línea 1

Cable de 2 alambres

A las tomas telefónicas de una sola

línea (RJ11C)

Enchufe “VERDE”

Enchufe “transparente”

“Clic”

UTILICE SÓLO un cable

telefónico de 4 alambres.

“Clic”

TG938x(e).book Page 60 Friday, July 3, 2009 10:10 AM

Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)

Instalación

CARGUE APROXIMADAMENTE

DURANTE 7 HORAS

Auricular

Cargador

Contestador de llamadas (Unidad base)

Cómo usar la unidad sólo como teléfono de una sola línea

(120 V CA,

60 Hz)

Use sólo el adaptador de

corriente Panasonic

PQLV219 incluido.

SÓLO baterías Ni-MH recargables

UTILICE SÓLO baterías de Ni-MH tamaño AAA (R03).

NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.

Compruebe que las polaridades son las correctas (S, T).

Selección de la(s) línea(s) deseada(s) y encendido del sistema

Oprima repetidamente {ANSWER SELECT} para seleccionar la(s) línea(s)

para recibir llamadas usando el contestador de llamadas.

LLa unidad base muestra la(s) línea(s) seleccionada(s)

( , , o 8).

Oprima {ANSWER ON}.

LEl indicador de ANSWER ON se ilumina.

Cómo grabar su propio mensaje de bienvenida (opcional)

Nota: Si utiliza un mensaje de bienvenida pregrabado, no es necesario que grabe su propio

mensaje de bienvenida.

Conecte el cable de la línea telefónica a LINE (LÍNEA) 1/2.

Auricular/Unidad base:

Programe esta función usando cualquiera de los auriculares

o la unidad base.

Para usar sólo la línea 1: {MENU} i {#}{2}{5}{0} i

{V}/{^}: “Línea 1” i {GUARD.} i {OFF}/{}

Para borrar el mensaje “Rev. Línea tel 2”:

{MENU} i {#}{1}{9}{0}

{MENU} i {#}{3}{0}{2} i {V}/{^}: Seleccione la(s) línea(s) deseada(s). i {SELEC.}

Después de que la unidad emita un pitido, hable con claridad a una distancia aproximada de 20 cm del MIC.

Oprima {ALTO} (tecla de función) para detener la grabación. i {}

{ANSWER SELECT

}

Indicador de

ANSWER ON

{ANSWER ON}

INE

Use el cable de la línea

telefónica con el enchufe

“Transparent” (cable de

2 alambres).

Confirme que

aparezca “Cargando”.

■

TG938x(e).book Page 61 Friday, July 3, 2009 10:10 AM

Guía Rápida Española

62 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)

Sugerencias de operación

Tecla navegadora/Tecla de volumen (

, VOL.)

Navegación por listas o elementos

Al oprimir esta tecla (

{^}

{V}

) repetidamente, puede navegar

(hacia arriba o hacia abajo) por diversas listas o elementos.

Cómo ajustar el volumen

Al oprimir esta tecla (

{^}

{V}

) repetidamente, puede ajustar el

volumen (hacia arriba o hacia abajo) del receptor o el altavoz

mientras habla.

Cómo mover el cursor

Auricular:

{^}

{V}

{

}

{

}

Unidad base:

{^}

{V}

{

}

{

}

Al oprimir las teclas anteriores repetidamente, puede mover el

cursor para editar un número o un nombre.

Cómo repetir u omitir los mensajes

Auricular:

{

}

{

}

Unidad base:

{

}

{

}

Al oprimir las teclas anteriores, puede repetir u omitir los

mensajes durante la reproducción.

Teclas de función

Cada unidad incluye 3 teclas de función. Al oprimir una tecla de

función, puede seleccionar la función que aparece directamente

encima de ella en la pantalla.

{

}

{

}

{

LLAMADA

}

y otras funciones adicionales se

asignan a las teclas de función. Preste atención a la pantalla para

ver qué funciones están asignadas a las teclas de función durante la

operación.

Auricular

Unidad base

Indicador de mensaje/botón

{

}

(Reproducir) en la

unidad base

Cuando se graban mensajes nuevos, el indicador de mensajes

parpadea.

Para escuchar los mensajes, oprima

{

}

Cambio de idiomas (Auricular/Unidad base) (predeterminado: inglés)

Idioma de la pantalla

{

}

{#}{

}{

}

{V}

{^}

“

Español

”

{

GUARD.

}

Continúe operando su unidad.

Auricular:

{

OFF

}

Unidad base:

{}

7 8

Auricular Unidad base

{V}

{^}

{<}{>}

LINEA1 LINEA2

LLAMADA

Unidad base

Indicador de mensaje/

botón (Reproducir)

{>}

■

TG938x(e).book Page 62 Friday, July 3, 2009 10:10 AM

Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)

Idioma de la guía de voz

Programe esta función usando cualquiera de los auriculares o la unidad base.

{

}

{#}{

}{

}

{V}

{^}

: Seleccione la configuración deseada.

{

GUARD.

}

Continúe operando su unidad.

Auricular:

{

OFF

}

Unidad base:

{}

Fecha y hora (Auricular/Unidad base)

Programe esta función usando cualquiera de los auriculares o la unidad base.

{

}

{#}{

}{

}

Introduzca el día, mes y año actuales.

Introduzca la hora y minuto actuales (formato de reloj de 24 horas).

{

GUARD.

}

Continúe operando su unidad.

Auricular:

{

OFF

}

Unidad base:

{}

Operaciones básicas

Directorio telefónico (Auricular/Unidad base)

Para añadir entradas

Continúe operando su unidad.

Auricular:

{

}

{#}{

}{

}

Unidad base:

{

}

{

AÑADIR

}

Introduzca el nombre de la persona (máx. 16 caracteres).

{

}

Introduzca el número telefónico de la persona (máx. 24 dígitos).

{

}

{V}

{^}

: Seleccione el grupo deseado.

{

SELEC.

}

2 veces

Continúe operando su unidad.

Auricular:

{

OFF

}

Unidad base:

{}

Para introducir un nombre, consulte la tabla de caracteres en las instrucciones de

operación.

Para hacer llamadas

Continúe operando su unidad.

Auricular:

{

}

{#}{

}{

}

Unidad base:

{

}

{V}

{^}

: Seleccione la entrada deseada.

Continúe operando su unidad.

Auricular:

{C}

Unidad base:

{

SP-PHONE

}

Cambio de idiomas (Auricular/Unidad base) (predeterminado: inglés)

■

TG938x(e).book Page 63 Friday, July 3, 2009 10:10 AM

Guía Rápida Española

64 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)

Contestador de llamadas (Operación remota)

Puede usar un teléfono de tonos para llamar a su número telefónico desde un teléfono externo y obtener acceso a la

unidad para escuchar los mensajes o cambiar la configuración del sistema contestador de llamadas. Cambie el idioma

de la guía de voz (page 4) a

“

Español

”

antes de operar la configuración.

Marque su número telefónico desde un teléfono de tonos.

Después de que comience el mensaje de bienvenida, introduzca su código de acceso remoto. (El código de acceso

remoto predeterminado es

“111”

Controle la unidad utilizando los comandos remotos.

Oprima

{

}

para iniciar la guía de voz.

Cuando termine, cuelgue el teléfono.

Comandos remotos

Seleccione las líneas que desee mientras accede al contestador de llamadas de ser necesario.

Para la línea 1:

{#}{

}

Para la línea 2:

{#}{

}

Para la línea 1 y la línea 2:

{#}{

}

Oprima las teclas de marcación deseadas.

Tecla Comando remoto

{

}

Repetir mensaje (durante la reproducción)

{

}

Avanzar al siguiente mensaje (durante la reproducción)

{

}

Reproducir mensajes nuevos

{

}

Reproducir todos los mensajes

{

}

Reproduzca el mensaje de saludo

{#}{

}{

}

Grabar un mensaje de bienvenida sólo para la línea 1

{#}{

}{

}

Grabar un mensaje de bienvenida sólo para la línea 2

{#}{

}{

}

Grabar un mensaje de bienvenida común para la línea 1 y la línea 2

{#}{

}{

}

Encender el contestador de llamadas sólo para la línea 1

{#}{

}{

}

Encender el contestador de llamadas sólo para la línea 2

{#}{

}{

}

Encender el contestador de llamadas para la línea 1 y la línea 2

{

}

Iniciar la guía de voz (se detiene la reproducción)/Detener la grabación

{

}

Apagar el sistema contestador

{*}{

}

Borrar el mensaje que se está reproduciendo

{*}{

}

Borrar todos los mensajes

{*}{

}

Borre el mensaje de saludo (mientras lo reproduce)

{*}{#}

Finalice la operación remota (o cuelgue)

Para grabar su propio mensaje (Mensaje marcador)

Después de escuchar el último mensaje, escuchará una serie de pitidos. Después de 10 segundos, sonarán 3

pitidos más.

Grabe su mensaje.

Cuando termine, cuelgue el teléfono.

También puede dejar un mensaje después de borrar todos los mensajes. Después del pitido largo, la unidad

anunciará “No tiene mensajes”. Después de 10 segundos, sonarán 3 pitidos más. Entonces podrá grabar su

mensaje.

No puede introducir los comandos remotos mientras esté grabando su mensaje o después de hacerlo.

Operaciones básicas

TG938x(e).book Page 64 Friday, July 3, 2009 10:10 AM

Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)

Cómo usar dispositivos Bluetooth

(sólo la unidad base)

Copiado de entradas del directorio telefónico desde un teléfono celular con Bluetooth (transferencia del

directorio telefónico)

Puede copiar entradas del directorio telefónico desde su teléfono celular a la unidad base. Una vez que haya copiado

las entradas del directorio telefónico a la unidad base, puede copiarlas al auricular.

Copiado de entradas del directorio telefónico desde un

teléfono celular con Bluetooth a la unidad base

Unidad base:

{

}

{#}{

}{

}

“

Transfiera datos de directorio del celular

”

aparece.

Su teléfono celular:

Siga las instrucciones de su teléfono celular para copiar las entradas

del directorio telefónico. (Necesita buscar y seleccionar la unidad base

en su teléfono celular.)

Es posible que requiera el NIP de la unidad base (configuración

predeterminada:

“

0000

”

Cuando haya copiado las entradas, aparecerá

“

Completa

”

en la

unidad base.

Unidad base:

{}

Copiado de entradas del directorio telefónico de la

unidad base al auricular

Unidad base:

{

}

{

}

{V}

{^}

“

Cop. todo a Aur.

”

{

SELEC.

}

Introduzca el número del auricular al que desea copiar.

Cuando se hayan copiado todas las entradas, aparecerá

“

Completa

”

{}

También puede copiar una o múltiples entradas al seleccionarlas desde

el directorio telefónico. Consulte las instrucciones de operación para

obtener más detalles.

Cómo usar un audífono Bluetooth (opcional)

Al registrar un audífono Bluetooth en la unidad base, podrá tener conversaciones inalámbricas a manos libres.

Para registrar un audífono

Su audífono:

Configure su audífono en modo de registro.

Consulte las instrucciones de operación de su audífono.

Unidad base:

{

}

{#}{

}{

}

{V}

{^}

: “

Agr. Disp. Nvo.

”

{

SELEC.

}

Unidad base:

Introduzca el NIP de su audífono.

Por lo general, el NIP predeterminado es

“

0000

”

. Consulte las instrucciones de operación de su audífono.

Unidad base:

{

}

Cuando complete el registro, aparecerá

]

. Ahora ya está listo para usar el auricular.

Registro

■

TG938x(e).book Page 65 Friday, July 3, 2009 10:10 AM

Guía Rápida Española

66 Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)

Marcas registradas

La marca denominativa y los logotipos de Bluetooth

son propiedad de Bluetooth SIG, Inc. y cualquier uso de dichas

marcas por parte de Panasonic Corporation se hace bajo licencia. Otras marcas comerciales y marcas denominativas

pertenecen a sus respectivos propietarios.

Cómo usar un audífono Bluetooth (opcional)

Cómo operar un audífono inalámbrico Bluetooth

Para hacer llamadas

Después de marcar el número telefónico usando la unidad base, puede operar la llamada con su auricular.

Consulte las instrucciones de operación de su audífono para obtener más detalles.

Para contestar llamadas

Consulte las instrucciones de operación de su audífono para obtener más detalles.

Cómo cambiar la llamada entre el audífono y el altavoz de la unidad base

Para cambiar al altavoz de la unidad base, oprima

{s}

Para volver al audífono, oprima

{

}

Ajuste del volumen del receptor

Oprima repetidamente

{^}

{V}

mientras habla por el audífono.

Para ajustar el volumen usando el audífono, consulte las instrucciones de operación del mismo.

Solución rápida de problemas

Cómo usar dispositivos Bluetooth

(sólo la unidad base)

“S/enlace a base. Reconecte adaptador AC.”

El auricular muestra:

Coloque el auricular en la unidad base, y después verifique si aparece

“Cargando”.

“Cargando” no aparece. “Cargando” aparece.

Desconecte y después conecte correctamente el

adaptador de corriente a la unidad base y a la toma

de corriente alterna.

Desconecte el adaptador de corriente de la unidad base, saque la batería del auricular,

y después conecte el adaptador para corriente e inserte de nuevo la batería en el

auricular. Trate de registrar de nuevo el auricular.

Levante el auricular, y después inténtelo de nuevo. Si

el auricular sigue mostrando el mismo mensaje, trate

de registrar de nuevo el auricular.

“Cargando” aún no aparece.

El nuevo registro falló.

“Cargando”

aparece ahora.

Es posible que su teléfono requiera servicio.

Visite nuestro sitio web para obtener más información acerca de la resolución de problemas:

http://www.panasonic.com/help (Sólo en inglés).

TG938x(e).book Page 66 Friday, July 3, 2009 10:10 AM

Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)

Cómo registrar un auricular a la unidad base

El auricular y la unidad base que se suministran ya han sido registrados. Si por alguna razón el auricular no está

registrado en la unidad base, regístrelo.

{

}

{#}{

}{

}

Oprima y mantenga oprimido

{

LOCATOR

}

durante 5

segundos hasta que suene el tono de registro.

El siguiente paso debe completarse en un máximo de 90

segundos.

Oprima

{

}

, y después espere a que se emita un pitido

largo.

Para obtener más información acerca del registro, visite

http://www.panasonic.com/RegisterYourHandset (sólo en inglés)

Auricular

LINEA1 LINEA2MENU

{MENU}

Unidad base

{LOCATOR}

Auricular

OKATRAS

Oprima LOCATOR

en la base por

5seg después OK

{OK}

TG938x(e).book Page 67 Friday, July 3, 2009 10:10 AM

Appendix

68 For assistance, please visit http://www.panasonic.com/help

Customer services

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service

Center; purchase Parts and Accessories; or make Customer Service and Literature requests by

visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),

Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by

visiting our Web Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)

(Monday - Friday 9 am to 9 pm, EST.)

Panasonic Service and Technology Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)

Accessory Purchases (United States and Puerto Rico)

TG938x(e).book Page 68 Friday, July 3, 2009 10:10 AM

Appendix

For assistance, please visit http://www.panasonic.com/help

Warranty (For United States and Puerto Rico)

PANASONIC CORPORATION OF NORTH AMERICA

One Panasonic Way, Secaucus, New Jersey 07094

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship,

Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the

period indicated on the chart below, which starts with the date of original purchase (“Limited

Warranty period”), at its option either (a) repair your product with new or refurbished parts, or

(b) replace it with a new or a refurbished product. The decision to repair or replace will be made

by the warrantor.

Parts Labor

One (1) Year One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts”

Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid

during the Limited Warranty period. This Limited Warranty excludes both parts and labor for

batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products

purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended

only to the original purchaser and only covers products purchased as new.

For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the

product prepaid to:

PSTC (Panasonic) Exchange Center,

4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503

panacare@us.panasonic.com

When shipping the unit carefully pack in a padded shipping carton, include all accessories, and

send it prepaid. Include a letter detailing the complaint, a return address and provide a day time

phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking

number for your records. A copy of valid registered receipt is required under the 1 year parts and

labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this product please follow

instructions above.

Panasonic Telephone Products

Limited Warranty

Ship-In Service

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL

BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE

OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE

CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF

PURCHASE.

✄

TG938x(e).book Page 69 Friday, July 3, 2009 10:10 AM

Appendix

70 For assistance, please visit http://www.panasonic.com/help

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and

DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES

NOT COVER damages which occurred in shipment, or failures which are caused by products not

supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug

infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments,

misadjustment of consumer controls, improper maintenance, power line surge, lightning damage,

modification, introduction of sand, humidity or liquids, commercial use such as hotel, office,

restaurant, or other business or rental use of the product, or service by anyone other than a Factory

Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY

COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL

DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY

BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost

calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel

to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL

EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF

MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or

limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary

from state to state. If a problem with this product develops during or after the Limited Warranty

period, you may contact your dealer or Service Center. If the problem is not handled to your

satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for

the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE

YOUR RESPONSIBILITY.

L Carefully pack your unit, preferably in the original carton.

L Attach a letter, detailing the symptom.

L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.

L Do not send your unit to Panasonic Corporation of North America listed on the back cover

or to executive or regional sales offices. These locations do not repair consumer products.

When you ship the product

TG938x(e).book Page 70 Friday, July 3, 2009 10:10 AM

Index

A Additional handset: 33

Alarm: 32

Answering calls

Base unit: 19

Handset: 18

Answering system

Call screening: 37

Erasing messages: 38, 39, 41

Listening to messages: 38, 39, 40

Number of rings: 42

Recording time: 42

Remote access code: 40

Remote operation: 40

Ring count: 42

Toll saver: 42

Turning on/off: 37, 41

B Battery: 12

Belt clip: 51

Bluetooth wireless technology

Cellular phonebook: 47

Headset: 48

C Caller ID number auto edit: 35

Caller ID service: 34

Caller list: 34

Call privacy: 21

Call share: 20

Call waiting: 20

Call Waiting Caller ID: 20

Chain dial: 24

Check tel line 1: 52

Check tel line 2: 10, 52

CID (Caller ID): 34

Conference calls: 45

Customer support: 29

D Date and time: 16

Dialing mode: 16

Direct commands: 29

Display

Contrast: 29

Language: 16

E Error messages: 52

F Flash: 20, 30

G Greeting message: 37

Group ringer tone: 34

H Handset

Deregistration: 33

Locator: 44

Registration: 33

Hold: 20

I Intercom: 44

Interrupt tone: 29

K Key tone: 29

L Line mode: 30

Line selection mode: 17

M Making calls

Base unit: 18

Handset: 18

Menu icons: 15

Missed calls: 34

Mute: 20

N Night mode: 32

P Pause: 18

Phonebook: 22

Phonebook copy: 24, 47

Power failure: 9

R Redialing: 18

Ringer tone: 30

Rotary/pulse service: 20

S SP-PHONE (Speakerphone): 18

T Temporary tone dialing: 20

Time adjustment: 30

Troubleshooting: 53

TTY: 68

V VM (Voice mail): 43

Voice guidance language: 16

Voice mail: 42, 43

Volume

Receiver: 18

Ringer (Base unit): 19, 30

Ringer (Handset): 19, 30

Speaker: 18

W Wall mounting: 50

TG938x(e).book Page 71 Friday, July 3, 2009 10:10 AM

PNQX2118YA CM0609SH1079

For your future reference

We recommend keeping a record of the following information to assist with any repair under warranty.

This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal

use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic

Communications Co., Ltd.

Serial No. Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

1 Reconnect AC adaptor to the base unit.

2 Check if telephone line cord is connected.

3 Use rechargeable Ni-MH batteries.

(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)

4Read troubleshooting page in the Operating Instructions.

Visit our Web site: http://www.panasonic.com/help

LFAQ and troubleshooting hints are available.

If your product is not working properly. . .

IMPORTANT!

Attach your purchase receipt here.

One Panasonic Way, Secaucus, New Jersey 07094

Printed in Malaysia

TG938x(e).book Page 72 Friday, July 3, 2009 10:10 AM

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