Panasonic Toughbook C2 Maintenance Manual

2015-05-18

: Panasonic Panasonic-Toughbook-C2-Maintenance-Manual-731550 panasonic-toughbook-c2-maintenance-manual-731550 panasonic pdf

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Contents
OPERATING INSTRUCTIONS
Personal Computer
Model No. CF-C2 




Useful Information


Troubleshooting

Appendix




Getting Started
Useful Information
Troubleshooting
Appendix Read Me First
Getting Started


Read Me First
Read Me First
Safety Precautions



Explanation of symbol word panels




DANGER


WARNING


CAUTION

NOTICE








DANGER
Precautions on the Battery Pack
Electrolyte leakage, generation of heat, ignition or
rupture of the Battery Pack may result.
Do Not Throw the Battery Pack into a Fire
or Expose It to Excessive Heat
Do Not Insert Sharp Objects Into the Bat-
tery Pack, Disassemble, or Modify It
Do Not Short the Positive (+) and Negative
(-) Contacts
Ö


Do Not Apply Shocks to the Product by
Dropping It, Applying Strong Pressure to It,
etc.
Ö


Do Not Charge the Battery Using Methods
Other Than Those Specied
Do Not Use the Battery Pack with Any Other
Product
 

Do Not Use This Product with a Battery
Pack Other Than the One Specied
Ö

When the Battery Pack Has Deteriorated,
Replace It With a New One
Ö

Avoid Extreme Heat (Near the Fire, in Direct
Sunlight, for Example)
Read Me First
DANGER
Precautions on the Built-in Bridge Battery
(for disposal)
When disposing the battery, generation of heat,
ignition or rupture of the Built-in Bridge Battery may
result.
Handling This Computer
Do Not Disassemble the Computer Except
When Disposing
Handling the Built-in Bridge Battery
Do Not Short the Positive (+) and Negative
(-) Contacts
Do Not Throw the Battery into a Fire or Ex-
pose It to Excessive Heat
Do Not Apply Shocks to the Built-in Bridge
Battery by Dropping It, Applying Strong
Pressure to It, etc.
Do Not Charge
Do Not Use with Any Other Product
Do Not Insert Charp Objects Into the Bat-
tery, Disassemble, or Modify It
Avoid Extreme Heat (Near the Fire, in Direct
Sunlight, for Example)
WARNING
Generation of heat, ignition or rupture of the Built-in
Bridge Battery may result.
Do Not Throw This Product Into a Fire or
Expose It to Excessive Heat
Do Not Insert Sharp Objects Into This Prod-
uct, Disassemble, or Modify It
Do Not Apply Shocks to the Product by
Dropping It, Applying Strong Pressure to It,
etc.
Do Not Charge the Battery Using Methods
Other Than Those Specied
Avoid Extreme Heat (Near the Fire, In Direct
Sunlight, for Example)
When the Battery Has Deteriorated, Contact
Your Technical Support Ofce to Replace
the Battery
WARNING
Fire or electric shock may result.
Do Not Do Anything That May Damage the
AC Cord, the AC Plug, or the AC Adaptor
Do not damage or modify the cord, place it
near hot tools, bend, twist, or pull it force-
fully, place heavy objects on it, or bundle it
tightly.
Ö

 

Do Not Connect the AC Adaptor to a Power
Source Other Than a Standard Household
AC Outlet
Ö




Do Not Pull or Insert the AC Plug If Your
Hands Are Wet
Do Not Disassemble This Product
Do Not Touch This Product In a Thunder-
storm If Connected with the AC Cable or
Any Other Cables
If a Malfunction or Trouble Occurs, Imme-
diately Stop Use
If the Following Malfunction Occurs, Imme-
diately Unplug the AC Plug and the Battery
Pack
• This product is damaged
• Foreign object inside this product
• Smoke emitted
• Unusual smell emitted
• Unusually hot
Ö

Clean Dust and Other Debris of the AC
Plug Regularly
 


Insert the AC Plug Completely
Ö

Do Not Keep This Product Wherever There
is a Lot of Water, Moisture, Steam, Dust,
Oily Vapors, etc.
Read Me First
Safety Precautions
WARNING
Burns or low-temperature burns may result.
Do Not Use This Product in Close Contact
With Your Body For a Long Period of Time
Ö


 
Do Not Keep Touching The Surface of The
AC Adaptor While Using/Charging
 
Detrimental health effects on your body may result.
Do Not Turn the Volume Up To Loud When
Using Headphones
 


CAUTION
Fire or electric shock may result.
Do Not Move This Product While the AC
Plug Is Connected
Ö

Do Not Connect a Telephone Line, or a Net-
work Cable Other Than the One Specified,
Into the LAN Port
Ö

 

 



Do Not Subject the AC Adaptor To Any
Strong Impact
Ö

Ö

Do Not Leave This Product in High Tem-
perature Environment for a Long Period of
Time
 



Fire or electric shock may result.
Hold the Plug When Unplugging the AC
Plug
Use Only the Specified AC Adaptor With
This Product
Ö


Use the Modem With a Regular Telephone
Line
Ö
 

 
 

This product may fall over or drop, resulting in an
injury.
Do Not Place This Product on Unstable
Surfaces
Avoid Stacking
Detrimental health effects on your body may result.
Take a Break Of 10-15 Minutes Every Hour
 


Burns, low-temperature burns, or frostbite may re-
sult.
Do Not Expose the Skin To This Product
When Using the Product In A Hot Or Cold
Environment
Ö



Read Me First
NOTICE
l 

l 

l 

l 


l 


l 


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l 
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l 
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
l 


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l 
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l 
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l 

°C°C°F°F
Reference Manual
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
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°C
°F
l 

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l 

 Reference Manual



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l 
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l 
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l 
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
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
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
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



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
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
 
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 
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 
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
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

Ce produit et votre santé


















l 
l 







Informations concernant la réglementation








 
Regulatory Information
Read Me First
Lithium Battery / Pile au lithium
Lithium Battery!






Pile au lithium!





 
Information for Users on Collection and Disposal of Old Equipment and used
Batteries


 
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
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
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 
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
 




 



 

 

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 










CAUTION:


ATTENTION:



For U.S.A.
Federal Communications Commission Radio Fre-
quency Interference Statement



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
 
 
 


Read Me First

FCC Regulation Notice for modem
This equipment contains a FCC approved modem.
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
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
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 
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




This product contains a CR Coin Cell Lithium Battery which
contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate/


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Canadian ICES-003
 
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Industry Canada
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
Industrie Canada
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MHz


MHz
MHz




MHz




MHz
MHz




l 


l 



Read Me First


l 


l 




 
For India




 
Laser Devices Caution / Précautions pour le Dispositifs Laser

CAUTION!






AVERTISSEMENT!





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
Getting Started
Introduction





Terms and illustrations in these instructions
CAUTION  
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Enter
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









Getting Started
On-screen Manual

lReference Manual
 
lImportant Battery Tips
 





Getting Started
Description of Parts
A: Microphone
èReference Manual
B: Camera Lens
è Reference Manual
C: Camera Indicator
è Reference Manual
D: Wireless LAN Antenna
 
èReference Manual
 

E: LCD
è Reference Manual
F: Wireless WAN Antenna
 
è Reference Manual
G: Keyboard
H: Touch Pad
I: Power Switch
 
 





J: Headphone Jack
 


K: Microphone Jack
 


L: Wireless Switch
èReference Manual

M: SD Memory Card Slot
 

èReference Manual
N: LED Indicator
 

èReference Manual





èReference Manual





 
 
èReference Manual
è

O: Ambient Light Sensor
 

è
P: Display Rotation Lock
è
Q: Wireless LAN Antenna / Bluetooth Antenna
 
 
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R: Tablet Buttons
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 

S: Function Key
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R
Q
S
O
D
E
F
A
B
C
I
J
K
L
M
N
G
HP








Getting Started
Bottom
A: Hand Strap
B: NFC Sensor*3/Rear Camera*4/Half Size Smart Card
Slot*5
 
è Reference Manual
 
èReference Manual
 
è Reference Manual
C: Pen Holder
D: Battery Pack
E: Hard Disk Drive
è Reference Manual
F: Battery Indicator
è Reference Manual
G: Battery Latch
è Reference Manual
H: RAM Module Slot
èReference Manual
I: Expansion Bus Connector
èReference Manual
J: Hard Disk Drive Latch
è Reference Manual
K: LAN Port
è Reference Manual
L: USB2.0 Port
è Reference Manual
M: Security Lock
 
 

N: SIM Card Slot
 
èReference Manual
O: Serial Port*6 / VGA Port*7 / Modem Port*8
 
è Reference Manual
 
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 
è Reference Manual
P: Speaker
è Reference Manual
Q: DC-IN Jack
R: USB3.0 Ports
è Reference Manual
S: HDMI Port
è Reference Manual
T: ExpressCard Slot*9 / Smart Card Slot*10
 
è Reference Manual
 
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R SQP
*10
T
*9
T
Rear side
O*6*7
K L NM
O*8
O
Left side
F
G
H
I
J
E
D
C
A
B

Getting Started
Description of Parts
Changing the Display Mode
NOTE
l 
l 
l 

l 

Switching to the Tablet Mode
A
B 
C

NOTE
l 



D
NOTE
l 


A
Switching to the Laptop Mode
A
B

NOTE
l 



C 

Getting Started
Before Using the Pen (Included)

Attaching the pen (included) to the computer using the tether

A


B
C 

D

Using the Hand Strap



NOTE
l 

Getting Started
Preparation
A
è
• AC Adaptor . . . . . 1

• AC Cord . . . . . . . 1 • Battery Pack . . . 1




• Digitizer pen . . . . . . . . . . . . . . 1
èReference Manual



• Stylus ..........1
• Tether . . . . . . . . . 1 • Soft Cloth . . . . . . 1
èReference Manual
• OPERATING INSTRUCTIONS (This book) . . . . . . . . . . . . . . . . . . . 1
B
è
1 Inserting the Battery Pack.
 
l
A

CAUTION
l 

l 


NOTE
l 


   
   
   
   

2 Attaching the pen (included) to the computer.

è
3 Opening the Display.
 

CAUTION
l 


1
3
A
First-time Operation

Getting Started
4 Connect your computer to a power outlet.
 
CAUTION
l 

l 

l Handling the AC adaptor



5 Turn on the computer.
 è 
èè
CAUTION
l 

l 

6 Setup Windows.

l
 
l


l

l 


l 
A
B
C

l

 
CAUTION
l 

l 

l 




  
è

Getting Started
First-time Operation
7 Create the recovery disc.



èReference Manual

NOTE
l PC Information Viewer
 



 

èReference Manual
Before using wireless function
A 
B  
 
 
 
 
 
To change the partition structure


A
 
 
 
l 
B 
C 
l 
D 
l 
l è GB
GB
E D
F 

NOTE
l 
l C

Getting Started
Turning On
 è è
NOTE
l 
l 
l 
l
 





Turning Off
A 
 
 
  
B
NOTE
l

A  
B 
C 
Precaution against Starting Up/Shutting Down
l 





NOTE
l 

 
 

 
 
 Reference Manual
Turning On / Turning Off

Useful Information
Operation environment
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
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 °C°C°F°F
  °C°C°F°F
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  %%
  %%
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

 è
°C°F

l 


l 
Handling cautions



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


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l 

l 
l 
l 

l 

l 


l 



 
l 
When the battery indicator does not light on


l 

l 



Handling and Maintenance

Useful Information
When using peripheral devices
Reference Manual

l 
l 
l 
l 
l 
Preventing your computer from unauthorized use via wireless LAN/Bluetooth/Wireless WAN

l

Battery Recalibration
l 






Sensors







lAutomatic brightness adjustment
 

 A  

 A  
 B 
 C
 D 
 
 
 
lMagnetic sensor
 






 


Useful Information
Handling and Maintenance
 
 A 
 B 
 C A
 D A
 E 
 F A

CAUTION
 
Maintenance


To clean the LCD panel

èReference Manual
To clean areas other than the LCD panel


CAUTION
l 


l 

Dispose of Computer
Preparation
l 
l èReference Manual
CAUTION
l 
l 
 
 
 
A
 
B
C
D
④
②
①
③

Useful Information
 

 
A
B

B
C

D




 

A 

 B 

 C 
 D 
④
②①
③
④
②
②
②
②
①
③

Useful Information
Handling and Maintenance
 
A

B
C
D
E
F
 

 

①
②
③
④
⑤
⑥

Useful Information



CAUTION
l 

A
 
 
  
l
B
Remove everything and reinstall Windows

Preparation
l 
l 
l 
1 Perform “Remove everything and reinstall Windows”.
A 
B
C
D







l 

2 Perform the “First-time Operation” (è page 19).
NOTE
l
3 Perform Windows Update.
4 <Only for model with TPM> Clear TPM.
A 
B
C
D

E
F12

F
Installing Software

Useful Information
Installing Software
Hard disk (Flash memory) recovery
Preparation
l 
l 
l 


1 Start the Setup Utility.
A 
B
C

F2

Del

l 
F2

Del
l 
2 Write down all of the contents of the Setup Utility and press
F9
.

Enter
3 Check the [UEFI Boot] setting of the Setup Utility.


 
4 Press
F10
.

Enter

5 Press
F2
or
Del
while [Panasonic] boot screen is displayed.

l 
6 Select the [Exit] menu, then select [Recovery Partition] and press
Enter
.
7
Click [Next] and click [YES].
Click [Reinstall Windows] and click [Next].
8 At the License Agreement screen, click [Yes, I agree to the provisions above and wish
to continue!] and click [Next].
9 Click [Next].

l 

è
l 


è



10 At the conrmation message, click [YES].
11 Select OS (32bit or 64bit) and click [OK].
12 At the conrmation message, click [YES].

l 

13 When Ending process screen is displayed, click [OK] to turn off the computer.
14 Turn on the computer.
l 
15 Perform the “First-time Operation” (è page 19).
NOTE
l
16 Start the Setup Utility and change the settings as necessary.
17 Perform Windows Update.
18 <Only for model with TPM> Clear TPM (è page 27).

Useful Information
Using Recovery Disc

 
 


NOTE
l

Preparation
l 
l 
èReference Manual


l 
l 
1 Connect the DVD drive to the USB port.
2 Start the Setup Utility.
A 
B
C

F2

Del

l 
F2

Del
l 
3 Write down all of the contents of the Setup Utility and press
F9
.

Enter
4 Check the [UEFI Boot] setting of the Setup Utility.



5 Set the Recovery Disc into the DVD drive.
6 Press
F10
.

Enter

7 Press
F2
or
Del
while [Panasonic] boot screen is displayed.

l 
8 Select the [Exit] menu, then select your DVD drive in [Boot Override] and press
Enter
.

9 Click [Reinstall Windows] and click [Next].
10 At the conrmation message, click [YES].
11 At the License Agreement screen, click [Yes, I agree to the provisions above and wish
to continue!] and click [Next].

Useful Information
Installing Software
12 Click [Next].

l 

è
l 


è



13 At the conrmation message, click [YES].

l 
Ctrl

Alt

Del

14 When Ending process screen is displayed, remove the Recovery Disc and DVD Drive
and then click [OK].


15 Perform the “First-time Operation” (è page 19).
16 Start the Setup Utility and change the settings as necessary.
17 Perform Windows Update.
18 <Only for model with TPM> Clear TPM (è page 27).

Troubleshooting
Troubleshooting (Basic)


è
èReference Manual 
Starting Up



l 
l 
l 
l 

l 

l 
Fn
F8
èReference Manual

l 
 



l 


°C°F









l °C°F

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
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
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
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
l 
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l 
è


l 
F9
è Reference Manual



l 

Troubleshooting
Troubleshooting (Basic)
Starting Up

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A 
 
 
B 
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è
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l 




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èReference Manual
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A 
 

 

B 





 l 

 

 
l 



Troubleshooting
Starting Up
 l 
F9
è Reference Manual


l 
l 
A 
B
 
 
C


D


 
E 
l


F8


Enter
 


Enter

F8
Entering Password



l 
 
NumLk


l 
 
Caps Lock






l 




è
Shutting down


l 
l 
Display
l 
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
F3
 
P


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
F3
 

P


l 
 
 
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l 


Ctrl
l 


Troubleshooting
Troubleshooting (Basic)
Display
 l 
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
F2




l 
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F8
èReference Manual

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
l 


è
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
l 


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
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
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Appendix
LIMITED USE LICENSE AGREEMENT

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Appendix
Contrat de licence d’usage limité


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Licence
 
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 



 



 








Termes, clauses et conditions











38
Appendix
Specications
This page provides the specications for the basic model.
The model number is different according to the unit conguration.
l To check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
l To check CPU speed, memory size and the hard disk drive (HDD) size:
Run the Setup Utility (è Reference Manual “Setup Utility”) and select [Information] menu.
[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Hard disk drive size
n MainSpecications
Model No. CF-C2CCAZXBM CF-C2CQAZXBM
CPU Intel® Core™ i5-4300U Processor (3 MB*1 cache, up to 2.90 GHz) with Intel® Turbo Boost
Technology
Chipset Built-in CPU
Video controller Intel® HD Graphics 4400 (Built-in CPU)
Memory*1*2 4 GB (8 GB Max.)
Video Memory*1*3
UMA 1792 MB Max. (When memory is either 4 GB or 8 GB)
UMA <32-bit> 1554 MB Max. <64-bit> 1696 MB Max. (When memory is either 4 GB or 8 GB)
Hard Disk Drive*4 500 GB
Approx. 10 GB is used as a partition with HDD recovery tools. (Users cannot use this parti-
tion.)
Approx. 1 GB is used as a partition with system tools. (Users cannot use this partition.)
<Only for Windows 7 downgrade model>
Approx. 30 GB is used as a partition with HDD recovery tools. (Users cannot use this parti-
tion.)
Approx. 300 MB is used as a partition with system tools. (Users cannot use this partition.)
Display Method 12.5 HD type (IPS) (1366 × 768 dots)
Internal LCD*5 65,536/16,777,216 colors (1366
×
768 dots)
External Display (HDMI)*6 65,536/16,777,216 colors
(1920
×
1200 dots Max.)
Wireless LAN Intel® Dual Band Wireless-N 7260 (è page 40)
Bluetooth*7 è page 40
Wireless WAN*8 Sierra™ Wireless High-speed module
LAN IEEE 802.3 10Base-T/IEEE 802.3u 100Base-TX/IEEE 802.3ab 1000Base-T
Modem*9 Data: 56 kbps (V.92) FAX: 14.4 kbps
Sound WAVE and MIDI playback, Intel® High Denition Audio subsystem support, Monaural speaker
Security Chip TPM (TCG V 1.2 compliant)*10
Camera Front 1280 × 960 dots, 30 fps (Video), Monaural Microphone
Rear*11 1280 × 720 dots, 30 fps (Video) / 2592 x 1944 dots (Still)
Sensor Ambient light
sensor
Equipped
Magnetic sen-
sor
Gyro sensor
Acceleration
sensor
Card Slot ExpressCard*12 ExpressCard/34
Smart Card x 1*13, Half Size Smart Card slot x 1*14
SD Memory
Card*15 x 1
RAM Module Slot DDR3L SDRAM, 204-pin, 1.35 V, SO-DIMM PC3L-12800 Compliant*3
Interface USB port 2.0 x 1, 3.0 x 2*16, Serial Port (Dsub 9-pin male)*17, Modem port (RJ-11)*9, LAN port
(RJ-45), VGA port (Mini Dsub 15-pin female)*18, HDMI Port (Type A)*19, NFC (Near Field Com-
munication) Sensor*20, Expansion Bus Connector (Dedicated 100-pin female), Microphone
Jack (Miniature jack, 3.5 DIA, Stereo), Headphone Jack (Miniature jack, 3.5 DIA, Impedance
32 W, Output Power 4 mW x 2)
05Appendix.indd 38 2013/10/24 11:25:39

Appendix
Main Specications
  
 




 
 VVHzHzVA
 VmAhmAh
VmAhmAh
VmAhmAh
 



  


 



 VmAh mAh 
 WW

 mmmmmmmm

 kglb.

kglb.

kglb.

kglb

kglb

kglb


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Software
  
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






 
 







CF-C2mk2(DFQW5867ZAT)_OI_US.indb 39 2013/10/08 17:53:37
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Appendix
Specications
Wireless LAN
  
 Mbps
Mbps
Mbps
Mbps

  Mbps

 Mbps

  Mbps

 
 
 




 GHzGHzGHzGHzGHzGHz
GHzGHz
GHzGHzGHzGHzGHzGHzGHz
GHz
Bluetooth*7
  
 

 
 
 GHzGHz
 MBGB
 
 GB
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 
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 MBGB
GB
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 

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  
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 
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 
 
 
 
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 GB
GBGB
 
 
 
 
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Appendix
 
 
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V
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            
 cd/m2
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 

Appendix
For U.S.A.


Section 1: Limited Warranty - Hardware




 
 
 
 
Battery Warranty




Optional: Panasonic “Protection Plus” Warranty











Wireless Module Warranty


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
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
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 
 

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 
 
 
 
 
LIMITED WARRANTY

Appendix
Section 2 - Limited Warranty - Software










Section 3 - Limited Warranty Exclusions - Specifically excluded from the warranty are:
 


 

 
 
 
 
 


 
 

 
 







 



Other Limits and Exclusions: There are no other express warranties except as listed above.











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Appendix
LIMITED WARRANTYLIMITED WARRANTY (GARANTIE LIMITÉE)
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage


Scope of Coverage Period of Coverage Type of Failure Coverage
• 
• 


• 
• 
• 





• 
• 
• 
• 
• 





•  




• 
 
Remedy





No Coverage





 


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

SOFTWARE MEDIA LIMITED WARRANTY
Coverage




Claim Procedure



Remedy


No Coverage



GENERAL







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
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GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC
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
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
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 
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
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
Produits non couverts


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

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
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


EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE



GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS
Couverture





Réclamation – marche à suivre


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GÉNÉRALITÉS

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

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
Panasonic Australiawww.panasonic.com.au/toughbook
1300 132 463
Panasonic Australia Pty. Limited

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 

MEMO
Panasonic Corporation
Osaka, Japan
Panasonic System Communications Company of North America
Two Riverfront Plaza,
Newark NJ 07102
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
Importer’s name & address pursuant to the EU legislation
Panasonic System Communications Company Europe, Panasonic Marketing Europe GmbH
Hagenauer Straße 43
65203 Wiesbaden
Germany
Web Site : http://panasonic.net/
© Panasonic Corporation 2013
Printed in Taiwan
TA1013-1103
DFQW5867ZBT
As an ENERGY STAR® Partner, Panasonic Corporation has determined that this
product meets the ENERGY STAR® guidelines for energy efciency. By enabling
available power management settings, Panasonic computers enter a low-power sleep
mode after a period of inactivity, saving the user energy.
<For U.S.A.>
To learn more about power management, please visit the web site:
www.energystar.gov/index.cfm?c=power_mgt.pr_power_management
Outline of the International ENERGY STAR ® Ofce Equipment Program
The international ENERGY STAR® Ofce Equipment Program is an international program that promotes energy
saving through the use of computers and other ofce equipment. The program backs the development and dis-
semination of products with functions that effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products are ofce equipment such as computers,
displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations.
<For U.S.A.>
For information about ENERGY STAR®, refer to the following web site:
Web Site: www.energystar.gov
22-E-1
05Appendix.indd 48 2013/10/24 11:56:23

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