Patpet Technology P-COLLAR310 Remote Training Collar User Manual
Shenzhen Patpet Technology Co., Ltd Remote Training Collar Users Manual
Users Manual
Remote Training Collar operating and training guide For2 s p—collar 310B PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING B—310—TEX—103(4) Important Safety Information ENSE nsS is Prodeo t four aog is eggressive, or if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or certified trainer. Safety during on—leash training. It is vitally ACAUT'ON important that you and your dog remain safe while learning during on—leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase. CAUTION Risk of skin damage. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet‘s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores. * Avoid leaving the collar on the dog for more than 12 hours per day. * When possible reposition the collar on the pet‘s neck every 1 to 2 hours. * Check the fit to prevent excessive pressure; follow the instructions in this manual. * Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts. * When using a separate collar for a lead, don‘t put pressure on the electronic collar. _3_ * Wash the dog‘s neck area and the contacts of the collar weekly with a damp cloth. * If a rash or sore is found, discontinue use of the collar until the skin has healed. * If the condition persists beyond 48 hours, see your veterinarian. These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed. Table of Contents COMpDONGNIS: :.: :: mmmmmamatoomemgomaanerennannn 6 Other Items yOU M@Y N@@Q..................cccceeeee} 6 Main TeALUNCS . ::::00, umm moeomremmncemzensmenoms 7 e t e 8 Operaling Guide:::::::::smsmirasemaraeannreniers 9 How to turn the p—collar 310 on/off........................ 9 How the transmitter buttons work........................... 10 DOG 12 DUHOGN TUMGHIGN: :s::s0 100000 mmomom e meermmom 00 11 How to use the collar correctly.. CONIAFTIING : ::s:: sss 000 m—000 es comocamenciescamernen 14 How to find the best vibration/shock level.............. 15 How to switch between vibra level shock level....... 15 To maximize the CI&IANCE:...............ss0rmsss0smmermee 16 The LOD SLED INOICHIONL :::::ssmsusmnemermmmmemens 17 CRAIGINY TN UAH .: .. ... 10131 1smm rimmorsmmmemereesenconnes 18 How to pair the transmitter and receiver collar....... 20 How to use the test LIGhE ..::...:..:::»00mereezeszriieee 21 GBMGNA TFAINING TIS:.»...»»+::»+s:sssivessserssaspesneianessannss 29 Frequently Asked Questions..................................... 23 THOUDICSNHOOUNG ::::::: :1130 mmmmeessm mm se mmemecsmvzomes 24 Warranty and Repair Informatiion............................. 25 Reference Size for Difference Dogs.......................... 29 Reference Weight for Dogs....................................... 29 —5— Components Battery Charger fhag Contact Points Operating and Afaa. Training Guide Conductive Remote Silicone Jacket Transmitter . for Transmitter @ for Receiver Test Light Collar _ USBPort [ _ _ _ MMBL _ j Other Items You May Need * Screwdriver * Scissors * Lighter _6_ Main Features $3 @w»#8 | 8 Adjustable Intensity Levels for Vibration and @**¢) 16 Adjustable Intensity Levels for Shock Shock, Vibration, and Tone Commands fi 100% Waterproof Receiver Collar (b) 2m=\ 2—hour Rapid Charging Lithium Polymer Battery %?: ;Tl 300M Remote Training Range @ User Expandable to a Two—dog System Blind Operation with Touch Distinguishing Mode Buttons Backlit LCD Display Shows Intensity Level, Battery and Dog 1/2. _7_ Antenna LED Indicator Light White Backlit LCD Display Intensity Level Adjustment Action Buttons Blind Operation Identification Point Easily distinguish and send the correct training command without eyes on by touching and feeling on buttons with different structure. Selecting Channels Wrist Strap Pin Transmitter Conductive Silicone Jacket Avoid the injuryto the dog‘s skin because of the friction of metal contact points. Charging Jack (with cover) Contact Points On/Off Button Receiver Collar —8— Operating Guide How to turn the p—collar 310 on/off To turn the Transmitter on 1. Press any of |@|@to active the Transmitter. The backlight on. 2. Backlight will stay for about 30 seconds. if no operation then, backlight off. 3. LCD display will stay for about 5 minutes. if no operation then, LCD display shuts off. To turn the Transmitter off Transmitter DO NOT have turn off function. In order to give a rapid reation by pressingTransmitter in time when dogs have a badbehavior. In this case, if need to turn on the transmitter, we may miss the best training time. To turn the Receiver Collar on Press (@) once, the green light on and will flash every 5 seconds under working mode. To turn the Receiver Collar off 1. Press and hold the On/Off Button until the Red LED light shuts off.(This takes approximately three seconds.) 2. Release the On/Off Button. Note: To extend the life of the batteries, turn the Receiver Collar off when it is not in use. _9_ How the Transmitter buttons work 1. Press @ |@}@once to send a vibration, sound, shock command to Receiver Collar. 2. Press and hold @|@ Receiver Collar will have a continuous vibration/shock, and stop after 10 seconds. Note: Do not suggest to press and hold @|@for long time to avoid physical or psychological hurt to the dog. —10— Dog 1/2 Button 1. Press @once to switch between Dog 1 and Dog 2. 2. Press and hold @ until the Vibration digit flashes. Press * + — " to adjust Vibration Level from 1—8. Press " + — " to adjust Shock Level from 1 16 ~11— _12_ How to use the collar correctly Step 1.Unhitch the nylon belt and take off the Slide Buckle ts 4. Step 2. Pass the nylon belt through the Receiver Step 3. Pass the nylon belt through the Slide Buckle Step 4. Pass the nylon belt through the Side Release Buckle Step 5. Pass the excess nylon belt through the Slide Buckle to make sure that your collar is secured tightly —13— _14_ Collar fitting The Receiver/Collar should be fitted so that the surgical stainless steel contact points press firmly against the dog‘s skin. When properly fitted, you should be able to fit a finger or two snugly in between the collar and you dog‘s skin. When property fitted, the Receiver/Collar should not move on the dog. The best location for the Receiver/Collar box is either side of the dog‘s windpipe. A loose fit can allow the Receiver/Collar to move around on the dog‘s neck. When this happens, the contact points may rub the skin and cause irritation. If the Receiver/Collar is too tight, the dogs may have difficulty breathing. How to find the best vibration/shock level The unit comes with Up and Down buttons to control the Vibration/Shock Level, with Level 1 being the lowest level for Both Vibration and Shock, Level 8 being the highest for Vibration and Level 16 being the highest for Shock. The level of Vibration/Shock best suited for your dog depends on your dog‘s temperament and threshold for Vibration/Shock. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the Vibration/Shock with a mild reaction, such as a tensing of the neck muscles. The Vibration /Shock Level may vary depending on the training situation. When highly distracted, dogs will require a higher level of Vibration/Shock. How to switch between vibra level and shock level lof 1. Press and hold @ until the Vibration digit ‘ flashes. Press * + — " to adjust Vibration Level from 1—8. Press " + — " to adjust Shock Level from 1—16. _1 5_ To maximize the distance The unit has a 300 meter range. The range may vary depending on the way the Transmitter is held. Hold the Transmitter away from your body to receive the greatest range. For maximum signal strength, keep the device properly charged. | | | Maximum range Typical range Minimum range *Avoid touching the antenna or the range may decrease substantially. —16— The LCD & LED indicator Indicates Vibration levels ranging from 1—8, and appears in the right upper part. 1 E Indicates Shock levels ranging from 1—16, tU 4 and appears in the right lower part. Indicates the active dog receiver and appear in the left part. Indicates battery‘s power level. m Note: The battery indicator will flash every second to indicate low battery. Transmitter LED Indicator Light — Function and Response sa— ags= Delivers audible tone to collar fi::figf‘)&gn press Delivers vibration to collar base on current level shown on Digital Display (vibration | Red LED on for will time—out if pressed length of button press continuously for 10 seconds and will reset after release the VIBRA button) Delivers shlock]to r:)ollar base on current level shown on Digital Display (shock will _ | Red LED on for time—out if pressed length of button continuously for 10 seconds | press and will reset after release the SHOCK button) _1 7_ Receiver Indicator Light — Function and Response Receiver Collar Function Green LED Response !‘82,’3 eg::;lon 1 flash every 5 seconds On length of TONE button press tes i Flashes once every second in patring position within 15 seconds Pairing Complete Flashes rapidly for five times Charging Complete __| On length of the charger connected Receiver Collar Function Red LED Response On for 3 seconds [\lf;we:)atzf:rratlon Flashes rapidlly Vibration/Shock 97 Iengtt)n OLXISE?S/SHOCK On leni th of charglng within Charging the unit The unit uses Lithium—Polymer batteries. 1. Charge the unit before using the unit for the first time. 2. Do not charge the unit near any flammable substances. 3. Fully charge if the unit is to be stored without use for a period of 3 months or more. Recharge the unit if: The indicator light on the collar is emitting a red color and flashes rapidly. The 3 bar indicator on the Transmitter LCD shows just 1 bar. —18— The indicator light on the Transmitter or Receiver will not come on. The indicator light on the Transmitter or Receiver comes on momentarily when any of the Mode Buttons is pushed. Battery Procedure NOTE: The unit has a partial charge when it leaves our facility, upon receipt of the collar, be sure to give it a 4—hour initial charge before the first use. 1. Plug the charger into a standard wall outlet. 2. Lift the rubber covers protecting the Transmitter/Receiver Collar Charging Jack. 3. Connect the charger connectors to the Transmitter and Receiver Collar Charging Jack, and as shown below. 4. Connect the USB port to the Charging Adapter. 5. Charge the unit for 4 hours for the first charge. Recharges take only 2—3 hours. Note: The Battery Indicator on the Transmitter will scroll and the indicator light in steady red while charging; and the Battery Indicator will become steady, and the LED Indicator Light flashes when fully charged. The indicator light on the Receiver Collar will be in steady red while charging and green light turned on when fully charged. 6. When charging is completed, remove the charger connector. —1 9_ _20_ How to pair the remote transmitter & receiver collar If your Receiver Collar does not beep when the TONE Button of the Remote Transmitter is pushed,or if you feel the Receiver Collar is not responding to the Remote Transmitter, follow these steps to pair: 1. With the Receiver Collar off your pet, turn the Receiver Collar off. Restart, press and hold the On/Off Button until the Green LED flashes every second on the Receiver Collar. 2. Press any of @|@@ on the transmitter, the Green LED Light on the Receiver Collar flashes rapidly for 5 times which means pairing is completed. Two Dog NOTE: If you wish to add another Receiver Collar to the training system, extra Receiver Collars are available where you bought your unit. Remote Transmitter 1. Switch Dog1 to Dog2 by pressing and releasing the Dog 1/2 Button. 2. Turn on the Receiver Collar for Dog 2, press any Mode Buttons to verify function. 3. If Dog 2 Receiver Collar does not respond. Pairing may be needed.Repeat steps in How to pair the Remote Transmitter & Receiver Collar above. How to use the test light 1. Turn the Receiver Collar on. 2. Hold the Test Light Contacts to the Contact Points. 3. Press the SHOCK Button on the Remote Transmitter. 4. The Test Light will flash. Note: At higher Shock Levels, the Test Light will flash brighter. 5. Turn the Receiver Collar off. Save the Test Light for future testing. Note: If the Test Light does not flash, recharge the Receiver and re—test. If Test Light still does not flash, contact us for Customer Service. —21— Training Guide General Tips * Eliminate one misbehavior or teach one obedience command at a time. If you move too fast with training, your pet may become confused. * Be consistent. Correct your pet every time he misbehaves. * Unless you can supervise him, it is recommended that Kpu restrict your pet from situations in which he has a istory of misbehaving. However, setting up a situation as a training session can dramatically improve your chances of success. * If your pet reacts to the tones by hiding or actin? fearful, redirect his attention to a simple and appropriate behavior, such as the "sit" command. * Pets should be at least 6 months old before using the Training Collar. * OnIE( let responsible family members use the Training Collar. It is not a toy! * Other pets in hearing range will be affected by the training tones. Therefore, training sessions should be conducted out of hearing range of other pets. Never use the Remote Training Collar to AWARNlNG correct or eliminate any form of aggressive behavior. We recommend you contact your local veterinarian or professional trainer to determine if your pet might be aggressive. See page 3 for more information. _22_ Frequently Asked Questions * Press and hold ©)until the Vibration digit C "to adjust Vlbrauon Level from 1—8. How to switch Between (Vibra Level and Shock Level s and hold @)until the Shock ) flashes. Press " +— " to adjust Shock Level from 1—16. While the Vibration/Shock is is the Vibration/Shock| unpleasant, it is harmless to your safe for my pef? pet. Electronic training devices require interaction and training from the owner to achieve desired results. Your pet should be able to recognize How old does my pet| ; R have to be before basic obedience commands such as "Sit" or "Stay". Pets should be at u5|| ntghm:r;ata least 6 months old before using the Training Collar. Once my pet is trained and has been obeyin Probabl y not. You may need to my commands, wlrl Collar from time to time. claevaer E:%."efleneu,se? reinforce training with the Receiver Collar? waterproof? The range of the Remote ‘l'raainintgh Will I get exactly 300 . | will vary according to terrain,weather, meters of range with . | vegetation, as well as transmission the Remote Training | from other radio devices. See "To Collar? maximize the distance" for tips on maximizing your range. _23_ The maximum amount of time you How long can I can press the Vibration/Shock Button continuously deliver | and deliverVibration/Shock to your Vibration/ Shock to pet continuously is 10 seconds. After my pet? this, Vibration/Shock cannot be delivered until You release and press the button again. Troubleshooting * Make sure the Receiver Collar has been turned on. * If your range has reduced from the first time you used the Remote Training Collar, the battery(s) may be low in either the Remote Transmitter or Receiver Collar. * Terrain, weather, vegetation, . tragsmlssnor: hfrorr} ot er radio devnctet% and many other factors can impact the My pet does not| Shiount of range you have with the unit. respond when I press a buttOn. |» Test the Receiver Collar. See "How to use the Test Light" for details. & Increase the Vibration/Shock Level.Refer to "How to find the best Vibration/Shock Level" for more information. *Make sure the Receiver Collar‘s Contact Points are placed snugly a?ainst ¥our pet‘s skin. Refer to "Collar fitting" for more information. * a/lake s#re thde rIi_(e(:eti]ver Cg‘IIaér] has j een charged. For the initi arge, The Receiver | pe sure togceharge tora hours. * Collar will not | Subsequent charges only take turn on. 2—3 hours. * Verify the Receiver Collar is on. * If the Indicator Light does not come on The Receiver when any button is pressed on the Collar is not Transmitter, ensure that the batteries responding to | are fully charged. the Remote ol Transmitter. * If the first two solutions did not resolve your problem, see "How to pair the Remote Transmitter & the Receiver Collar®. Warranty and repair information 1—Year Limited Lifetime Warranty The original purchaser for this unit is provided with 1—YEAR WARRANTY. The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services. Accessories such as chargers, splitter cables, antennas, straps, and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out of warranty repair work, are the customer‘s responsibility. Labor fees wil be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production. To Qualify for the Warranty All products must provided a proof of purchase is required to initiate repair work under warranty. We strongly recommend keeping the original receipt. If a proof of purchase is not available at the time of service, we will estimate the age of unit by the serial number. Serial number estimates can differ from the actual purchase date. A serial number estimate is the only method of determining an apporoximate date of purchase without a proof of purchase. _25- Not Covered Under Warranty We DO NOT offer warranty for products that have been bought secondhand or as a resold product.We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair.We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant Transmitters and the Water Resistant Receivers of our product series will not be covered. All replacement costs for either the transmitter or receiver will be the owner‘s responsibility. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. Battery replacement by the customer during the first year of the Limited Lifetime Warranty is not recommended. If the customer chooses to replace the batteries, any damage to the unit during the change—out by the owner will void the warranty.We reserve the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair. —26— Procedure for Repair Work If the unit is malfunctioning, please refer to the "Troubleshooting Guide" in the Operating and Training Guide before sending it back for Service. The cost of shipping products under warranty back is the customer‘s responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period.A copy of the sales receipt showing the purchase date may be required before warranty work is initiated.Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address. Compliance FCC — USA This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Modification or changes to this equipment not expressly approved by Patpet Technology Co., Ltd may void the user‘ s authority to operate the equipment. _27— NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: * Reorient or relocate the receiving antenna. * Increase the separation between the equipment and the receiver. * Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. * Consult customer care, the dealer, or an experienced radio/ TV technician for help. _28_ Reference Size for Different Dogs Chest _ | Back N(fisk Measurement Le'n%th Type (in) (in, Chihuahua, in |Fese en |+s | o Chihuahua, Small | 7.8—9.5 | 11.4—14.2 YorkshireTerrier Poodle,Pomeranian i Maltese Dog, ea o fone | o | wame __|asso| roms |ae | ce Golden Ret[iever, 21.6—24.4| 36.2—39.3 | 27.5 Old English Sheepdog Reference Weight for Dogs Large Dog(Body height above 24 inch, Weight above 88 lbs) Medium Dog(Height 16—24 inch, Weight 24.2—66 Ibs) Small Dog(Height 10—16 inch, Weight 8.8—22 lbs) Mini Dog(Height under 10 inch, Weight under 8.8 lbs) —29—
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