Paypal Payflow Pro 2009 Developers Guide PayflowPro_Guide
Payflow Pro - 2009 - Developer’s Guide PP_PayflowPro_2009 Free User Guide for PayPal Software, Manual
2015-07-27
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Payflow Pro Developer’s Guide Last updated: October 2009 Payflow Pro Developer’s Guide Document Number: 200010.en_US-200910 © 2009 PayPal, Inc. All rights reserved. PayPal is a registered trademark of PayPal, Inc. The PayPal logo is a trademark of PayPal, Inc. Other trademarks and brands are the property of their respective owners. The information in this document belongs to PayPal, Inc. It may not be used, reproduced or disclosed without the written approval of PayPal, Inc. Copyright © PayPal. All rights reserved. PayPal (Europe) S.à r.l. et Cie., S.C.A., Société en Commandite par Actions. Registered office: 22-24 Boulevard Royal, L-2449, Luxembourg, R.C.S. Luxembourg B 118 349. Consumer advisory: The PayPal™ payment service is regarded as a stored value facility under Singapore law. As such, it does not require the approval of the Monetary Authority of Singapore. You are advised to read the terms and conditions carefully. Notice of non-liability: PayPal, Inc. is providing the information in this document to you “AS-IS” with all faults. PayPal, Inc. makes no warranties of any kind (whether express, implied or statutory) with respect to the information contained herein. PayPal, Inc. assumes no liability for damages (whether direct or indirect), caused by errors or omissions, or resulting from the use of this document or the information contained in this document or resulting from the application or use of the product or service described herein. PayPal, Inc. reserves the right to make changes to any information herein without further notice. Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How to Contact Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 13 About Payflow Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Payflow Pro Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Host Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 How Payflow Pro Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Supported Processing Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Supported Payment Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Payflow Pro Recurring Billing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 About Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Chapter 2 Downloading, Installing, and Activating . . . . . . . . . . 17 Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Preparing the Payflow Client Application . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Activating Your Payflow Pro Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Chapter 3 Simple Payflow Transaction . . . . . . . . . . . . . . . . . 19 Transaction Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Request Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Data Modes for Sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Connection Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 User Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Sale Transaction Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Typical Sale Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Formatting Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Payflow Pro Developer’s Guide 3 Contents Chapter 4 Credit Card Transactions . . . . . . . . . . . . . . . . . . 23 Credit Card Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 About Credit Card Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Obtaining an Internet Merchant Account . . . . . . . . . . . . . . . . . . . . . . . . 24 Planning Your Payflow Pro Integration . . . . . . . . . . . . . . . . . . . . . . . . . 24 Complying With the E-commerce Indicator (ECI) . . . . . . . . . . . . . . . . . . . . 25 Handling Credit Card Type Information . . . . . . . . . . . . . . . . . . . . . . . . . 25 Parameters Used in Credit Card Transactions. . . . . . . . . . . . . . . . . . . . . . . . 26 Submitting Sale Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 When To Use a Sale Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Additional Parameters For Sale Transactions . . . . . . . . . . . . . . . . . . . . . . 28 Typical Sale Transaction Parameter String . . . . . . . . . . . . . . . . . . . . . . . 29 Submitting Authorization/Delayed Capture Transactions . . . . . . . . . . . . . . . . . . 29 When To Use Authorization/Delayed Capture Transactions . . . . . . . . . . . . . . . 29 Required Authorization Transaction Parameters . . . . . . . . . . . . . . . . . . . . 30 Typical Authorization Transaction Parameter String . . . . . . . . . . . . . . . . . . . 30 Required Delayed Capture Transaction Parameters . . . . . . . . . . . . . . . . . . 30 Delayed Capture Transaction: Capturing Transactions for Lower Amounts . . . . . . . 32 Delayed Capture Transaction: Capturing Transactions for Higher Amounts . . . . . . 32 Delayed Capture Transaction: Error Handling and Retransmittal . . . . . . . . . . . . 32 Submitting Account Verifications With TRXTYPE=A. . . . . . . . . . . . . . . . . . . . . 32 When To Use Account Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Example Account Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Submitting Voice Authorization Transactions . . . . . . . . . . . . . . . . . . . . . . . . 33 When to Use a Voice Authorization Transaction. . . . . . . . . . . . . . . . . . . . . 33 Required Voice Authorization Transaction Parameters . . . . . . . . . . . . . . . . . 34 Submitting Credit Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Required Credit Transaction Parameters . . . . . . . . . . . . . . . . . . . . . . . . 34 Credit Transaction Parameter Strings . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Submitting Void Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 When To Use a Void Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Required Void Transaction Parameters . . . . . . . . . . . . . . . . . . . . . . . . . 37 Example Void Transaction Parameter String . . . . . . . . . . . . . . . . . . . . . . 37 Submitting Inquiry Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 When To Use an Inquiry Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Required Parameters When Using the PNREF . . . . . . . . . . . . . . . . . . . . . 38 Inquiry Transaction Parameter String Using the PNREF . . . . . . . . . . . . . . . . 38 Required Parameters When Using the CUSTREF . . . . . . . . . . . . . . . . . . . 39 Inquiry Transaction Parameter String Using the CUSTREF . . . . . . . . . . . . . . . 39 4 Payflow Pro Developer’s Guide Contents Recharging to the Same Credit Card (Reference Transactions). . . . . . . . . . . . . . . 40 When To Use a Reference Transaction . . . . . . . . . . . . . . . . . . . . . . . . . 40 Transaction Types that Can Be Used as the Original Transaction . . . . . . . . . . . 41 Fields Copied From Reference Transactions . . . . . . . . . . . . . . . . . . . . . . 41 Example Reference Transaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Submitting Card-Present (SWIPE) Transactions. . . . . . . . . . . . . . . . . . . . . . . 42 Supported Processing Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Card-present Transaction Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Submitting Purchasing Card Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Using Address Verification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Processing Platforms Supporting Address Verification Service . . . . . . . . . . . . . . . 44 Example Address Verification Service Request Parameter List . . . . . . . . . . . . . . . 45 Example Address Verification Service Response . . . . . . . . . . . . . . . . . . . . . . 45 Card Security Code Validation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Processing Platforms and Credit Cards Supporting Card Security Code . . . . . . . . 46 Chapter 5 Credit Card Testing . . . . . . . . . . . . . . . . . . . . . 49 Testing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Credit Card Numbers Used for Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Result Values in Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Testing Result Values in Responses. . . . . . . . . . . . . . . . . . . . . . . . . . . 50 RESULT Values Returned Based on Transaction Amount. . . . . . . . . . . . . . . . . . 50 Alternative Methods for Generating Specific RESULT Values . . . . . . . . . . . . . . 51 Testing Address Verification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Testing Card Security Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Chapter 6 Responses to Transaction Requests . . . . . . . . . . . . 55 Contents of a Response to a Credit Card Transaction Request . . . . . . . . . . . . . . . 55 BALAMT Response Parameter and Stored Value Cards . . . . . . . . . . . . . . . . . . 57 American Express CAPN Stored Value Card Example . . . . . . . . . . . . . . . . . 57 PNREF Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 PNREF Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 RESULT Values and RESPMSG Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 RESULT Values for Transaction Declines or Errors . . . . . . . . . . . . . . . . . . . 58 RESULT Values for Communications Errors . . . . . . . . . . . . . . . . . . . . . . 64 Appendix A Processors Requiring Additional Transaction Parameters . 67 Payflow Pro Developer’s Guide 5 Contents American Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 American Express Additional Credit Card Parameters (CAPN) . . . . . . . . . . . . . 68 American Express Additional Credit Card Parameters (Legacy) . . . . . . . . . . . . 73 First Data Merchant Services (FDMS) Nashville . . . . . . . . . . . . . . . . . . . . . . . 76 FDMS Nashville, Additional Credit Card Parameters . . . . . . . . . . . . . . . . . . 76 First Data Merchant Services (FDMS) South . . . . . . . . . . . . . . . . . . . . . . . . 77 FDMS South, Additional Credit Card Parameters . . . . . . . . . . . . . . . . . . . . 77 First Data Merchant Services (FDMS) North. . . . . . . . . . . . . . . . . . . . . . . . . 77 FDMS North, Additional Credit Card Parameters . . . . . . . . . . . . . . . . . . . . 77 Merchant e-Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Merchant e-Solutions, Additional Credit Card Parameters . . . . . . . . . . . . . . . 78 Elavon (Formerly Nova) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Elavon, Additional Credit Card Parameters . . . . . . . . . . . . . . . . . . . . . . . 79 Paymentech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Paymentech Salem (New Hampshire), Additional Credit Card Parameters (CAPN) . . 79 Paymentech, Additional Credit Card Parameters (Legacy) . . . . . . . . . . . . . . . 82 TSYS Acquiring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 TSYS Acquiring Solutions, Additional Credit Card Parameters (CAPN). . . . . . . . . 83 TSYS Acquiring Solutions, Additional Credit Card Parameters (Legacy) . . . . . . . . 89 Appendix B Performing TeleCheck Electronic Check Transactions . . . 91 TeleCheck Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Required Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Testing TeleCheck Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Example Test Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Preparing for TeleCheck Production Transactions . . . . . . . . . . . . . . . . . . . . . . 94 Responses to Telecheck Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 HOSTCODE Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Appendix C Submitting Purchasing Card Level 2 and Level 3 Transactions . . . . . . . . . . . . . . . . . . . . . . . . 99 About Purchasing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 About Program Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Accepted BIN Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 About American Express Purchasing Card Transactions - Phoenix Processor . . . . . . .100 Supported Transaction Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Avoiding Downgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Submitting Successful Level 3 Transactions . . . . . . . . . . . . . . . . . . . . . .101 6 Payflow Pro Developer’s Guide Contents Edit Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Accepted BIN Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 American Express Phoenix Purchasing Card Transaction Processing . . . . . . . . . . .102 American Express Phoenix Level 2 Parameters (CAPN) . . . . . . . . . . . . . . . .103 American Express Phoenix Level 2 Parameters (Legacy). . . . . . . . . . . . . . . .105 Example American Express Phoenix Level 2 Transaction Parameter String . . . . . .105 American Express Phoenix Level 3 Parameters. . . . . . . . . . . . . . . . . . . . .105 Example American Express Phoenix Level 3 Transaction Parameter String . . . . . .108 First Data Merchant Services (FDMS) Nashville Purchasing Card Transaction Processing.108 First Data Merchant Services (FDMS) North Purchasing Card Transaction Processing . . 110 FDMS North Purchasing Card Line Item Parameters . . . . . . . . . . . . . . . . . . 111 First Data Merchant Services South (FDMS) Purchasing Card Transaction Processing . . 112 FDMS South Line Item Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Example FDMS South Purchasing Card Level 2 and 3 Parameter String . . . . . . . . 114 Example FDMS South Line Item Parameter String . . . . . . . . . . . . . . . . . . . 114 Global Payments - Central Purchasing Card Transaction Processing . . . . . . . . . . . . 115 Global Payments - Central Level 2 Parameters . . . . . . . . . . . . . . . . . . . . . 115 Example Global Payments - Central Level 2 Visa or MasterCard Transaction Parameter String. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Global Payments - East Purchasing Card Transaction Processing . . . . . . . . . . . . . 115 Global Payments - East Level 2 Parameters . . . . . . . . . . . . . . . . . . . . . . 116 Example Global Payments - East Level 2 Visa or MasterCard Transaction Parameter String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Merchant e-Solutions Purchasing Card Transaction Processing . . . . . . . . . . . . . . 116 Merchant e-Solutions Level 2 Parameters. . . . . . . . . . . . . . . . . . . . . . . . 116 Merchant e-Solutions Level 3 MasterCard Parameters . . . . . . . . . . . . . . . . . 117 Merchant e-Solutions Level 3 Visa Parameters . . . . . . . . . . . . . . . . . . . . . 119 Elavon (Formerly Nova) Purchasing Card Transaction Processing . . . . . . . . . . . . .123 Elavon Level 2 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Elavon Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Example Elavon Level 2 Transaction Parameter String . . . . . . . . . . . . . . . . .124 Paymentech Salem (New Hampshire) Purchasing Card Transaction Processing . . . . . .124 Paymentech Salem (New Hampshire) Level 2 Parameters (CAPN) . . . . . . . . . .124 Paymentech Salem (New Hampshire) Level 2 Parameters (Legacy) . . . . . . . . . .126 Paymentech Salem (New Hampshire) Level 3 Purchasing Card Parameters. . . . . .127 Paymentech Tampa Level 2 Purchasing Card Transaction Processing . . . . . . . . . . .130 Paymentech Tampa Level 2 Parameters . . . . . . . . . . . . . . . . . . . . . . . .131 Example Paymentech Tampa Level 2 Visa and MasterCard Transaction Parameter String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 TSYS Acquiring Solutions Purchasing Card Transaction Processing . . . . . . . . . . . .131 Payflow Pro Developer’s Guide 7 Contents TSYS Acquiring Solutions Level 2 Parameters . . . . . . . . . . . . . . . . . . . . .131 TSYS Acquiring Solutions Level 3 MasterCard Parameters. . . . . . . . . . . . . . .132 TSYS Acquiring Solutions Level 3 Visa Parameters. . . . . . . . . . . . . . . . . . .134 Appendix D VERBOSITY: Viewing Processor-Specific Transaction Results . . . . . . . . . . . . . . . . . . . . . . . . 139 Supported Verbosity Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Changing the Verbosity Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Setting the Verbosity Level on a Per-Transaction Basis . . . . . . . . . . . . . . . . .144 Setting the Default Verbosity Level for All Transactions . . . . . . . . . . . . . . . . .144 Appendix E Additional Reporting Parameters . . . . . . . . . . . . . 145 Appendix F ISO Country Codes . . . . . . . . . . . . . . . . . . . . 147 Appendix G Codes Used by FDMS South Only . . . . . . . . . . . . . 153 MasterCard Country Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Visa Country Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Units of Measure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 FDMS South Currency Codes and Decimal Positions . . . . . . . . . . . . . . . . . . .166 Appendix H XMLPay . . . . . . . . . . . . . . . . . . . . . . . . . . 167 About XMLPay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Payflow Pro XMLPay Developer’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . .167 Appendix I Additional Processor Information . . . . . . . . . . . . . 169 Moneris Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 8 Payflow Pro Developer’s Guide Preface This guide describes Payflow Pro, a high performance TCP/IP-based Internet payment solution and how to use it to process credit card. Payflow Pro is pre-integrated with leading ecommerce solutions and is also available as a downloadable software development kit (SDK). Scope This guide explains how to integrate Payflow Pro into your website or application to process credit card transactions over the Payflow payments gateway. It includes information and special requirements for all supported processors. To process Express Checkout transactions over the Payflow gateway, see the following Payflow guide: Express Checkout for Payflow Pro. Intended Audience This guide assumes that its readers: z Are experienced web or application developers z Have a background in payments services Related Documentation For additional Payflow information, z See the Payflow documentation set on PayPal Developer Central. Go to https://www.paypal.com/developer and click the Documentation link on the Library tab. z For more examples and very current information, see the Payflow developer forums. For additional help, see the Help Center at the following URL: https://www.paypal.com/us/cgibin/helpweb?cmd=help. How to Contact Customer Support For problems with transaction processing or your connection to the server, contact Customer Support by opening a ticket on the under Contact Support tab at http://www.paypal.com/mts. Payflow Pro Developer’s Guide 9 Revision History Revision History Revision history for Payflow Pro Developer’s Guide. TABLE 1.1 Revision history Date October 2009 Description z z z z Added COMPANYNAME to reporting parameters. Added new appendix on additional processor informaion. Currently includes Moneris processor information. Added Account Verification as a type of transaction that uses TRXTYPE=A and AMT=0 to verify credit card information. Updated length of PARTNER, USER, and VENDOR to 64 characters. June 2009 FDMS supports unreferenced credits. April 2009 Minor corrections for technical accuracy and clarification. November 2008 z z z z z z z z z June 2008 Moved coverage of Express Checkout to a separate new document, Express Checkout for Payflow Pro. Removed coverage of the version 3 Payflow SDK, including test and live URLs. Changed Paymentech New Hampshire to Paymentech Salem (New Hampshire) Updated name of Nova processor to Elavon. Corrected format of TSYS ORDERDATE field Added more clarification to description of RESULT value 25 Added more clarification of AMEX CAPN parameters in Appendix A Updated Table 4.1 , “Credit card transaction request parameters,” to reflect credit card parameter descriptions only and moved the non-credit card parameter descriptions to new tables in applicable sections of the chapter Minor corrections for technical accuracy and clarification Updated live and test URLs to reflect PayPal only: payflowpro.paypal.com live URL and pilot-payflowpro.paypal.com test URL Added Help Center URL to Preface. Added Paymentech New Hampshire processor specification updates, including: z CAPN requirements z z z March 2008 Support of card security code for American Express and Discover cards Support of Switch/Solo Maestro card Full authorization reversals Added PayPal processor responses. Updated RESULT value 0 to include information about PayPal processor success with warning message February 2008 Removed note that PayPal processor does not support non-referenced credits. It supports them now. Updated test and live host URLs. Added BILLTOCOUNTRY to Paymentech additional parameters. Combined Telecheck transactions content into one appendix. 10 Payflow Pro Developer’s Guide Revision History TABLE 1.1 Revision history Date Description November 2007 Explains how merchant can determine what SDK version they are using. Provides guidelines to merchant to determine if merchant is following American Express CAPN requirements. Explains more about VERBOSITY parameter. Combines appendixes on performing Telecheck transactions with Telecheck responses. Adds BIN ranges. Explains how to eliminate TRANSSTATE 106 results. Updates Index to include an alphabetical listing of all Payflow parameters cited in the guide. Adds new transaction type N. Includes other minor edits for technical accuracy. Payflow Pro Developer’s Guide 11 Revision History 12 Payflow Pro Developer’s Guide 1 Introduction About Payflow Pro Payflow Pro is a high performance TCP/IP-based internet payment solution that resides on your computer system. You can download it in the following forms from the SDKs and Downloads page on PayPal Developer Central: z .NET library z Java library z HTTPS interface Using the HTTPS interface, you can build your own API by posting directly to the Payflow servers via HTTPS. N O T E : If you prefer to have Payflow Pro integration performed for you, you can obtain Payflow Pro pre-integrated with leading e-commerce solutions. For a list of preintegrated solutions, see the Partner Solutions>Shopping Carts page on PayPal Developer Central. Payflow Pro Documentation Payflow Pro is described in the Payflow Pro documentation set on PayPal Developer Central. If you are implementing PayPal as a solution into your website, use this guide for general guidelines and guidelines on integrating credit card processing. If you are also implementing PayPal Express Checkout as a payment solution, see the Express Checkout for Payflow Pro guide for integration details. Host Addresses Use the following host addresses for the Payflow V4 SDK: z For live transactions, use payflowpro.paypal.com z For testing purposes, use pilot-payflowpro.paypal.com How Payflow Pro Works Payflow Pro uses a client/server architecture to transfer transaction data from you to the processing networks, and then returns the authorization results to you. Payflow Pro can process real-time credit card transactions and other transaction types to most of the financial processing centers in the United States. Payflow Pro Developer’s Guide 13 Introduction Supported Processing Platforms 1. The Payflow client encrypts each transaction request using the latest Secure Sockets Layer (SSL) encryption and establishes a secure link with the Payflow server over the internet. 2. The Payflow server, a multi-threaded processing environment, receives the request and transmits it (over a secure private network) to the appropriate financial processing network for real-time payment authorization. 3. The response (approved/declined, and so on) is received from the financial network and is returned in the same session to the Payflow client. 4. The Payflow client completes each transaction session by transparently sending a transaction receipt to the server before disconnecting the session. The entire process is a real-time synchronous transaction. Once connected, the transaction is immediately processed and the answer returned in about three seconds. Processing transactions through the Payflow service does not affect or define the time periods of authorizations, nor does it influence the approval or denial of a transaction by the issuer. When integrating with Payflow Pro, you need only be concerned with passing all the required data for transaction authorization. For transactions that you want to be settled (close batch), the operation is handled by PayPal. Supported Processing Platforms Payflow Pro supports the following processing platforms: 14 z PayPal z American Express Phoenix z American Express Brighton z First Data Merchant Services (FDMS) Nashville z First Data Merchant Services (FDMS) North z First Data Merchant Services (FDMS) South z First Data TeleCheck z Global Payments Central z Global Payments East z Merchant e-Solutions z Elavon (Formerly Nova) z Paymentech Salem (New Hampshire) z Paymentech Tampa z TSYS Acquiring Solutions (Formerly Vital Processing Services) z Moneris Solutions Payflow Pro Developer’s Guide Introduction Supported Payment Types Supported Payment Types Payflow Pro supports multiple payment types in a single installation, including: z Credit cards z PayPal (supported by PayPal’s Express Checkout product) z Pinless debit cards z Electronic checks z Check cards z Purchasing cards (also referred to as commercial cards, corporate cards, procurement cards, or business cards) Level II and Level III z Automated Clearing House (ACH). For information on performing ACH transactions, contact your PayPal Sales Representative at paymentsales@PayPal.com Payflow Pro Recurring Billing Service The Recurring Billing Service is a scheduled payment solution that enables you to automatically bill your customers at regular intervals—for example, a monthly fee of $42 for 36 months with an initial fee of $129. You enroll separately for the Payflow Pro Recurring Billing Service. Using Payflow Pro to define and manage recurring transactions programmatically is described in Payflow Pro – Recurring Billing Service User’s Guide. You can manage Recurring Billing tasks in PayPal Manager. See the online help for details. About Security It is your responsibility to protect your passwords and other confidential data and to implement security safeguards on your website and in your organization, or to ensure that your hosting company or internal web operations team is implementing them on your behalf. IMPO RTANT: To enable testing of Payflow Pro, PayPal provides sample transaction scripts that you customize with your Payflow Pro account information and password. Because the password is initially stored in the text of the program, it is vulnerable. Do not use the test scripts in your production environment. To minimize fraud, machine passwords should always be encrypted. You must write a program that encrypts and decrypts your Payflow Pro account password. Payflow Pro Developer’s Guide 15 Introduction About Security 16 Payflow Pro Developer’s Guide 2 Downloading, Installing, and Activating The Payflow Software Development Kit (SDK) is a set of APIs to allow you to integrate Payflow Pro with your application or website. IMPO RTANT: Full API documentation is included with each SDK. S u p p o r t e d P l a tf o r m s Payflow Pro is available on all major web server platforms in a variety of formats to support your integration requirements. Payflow Pro is available as a .NET or Java library, or you can build your own API by posting directly to the Payflow servers via HTTPS. Preparing the Payflow Client Application Unless you are building your own API and using HTTPS to post to the servers, you will need to obtain the Payflow SDK. Follow these steps. 1. Download the Payflow SDK. From the SDKs and Downloads page linked to the Library tab on PayPal Developer Central, download the Payflow SDK appropriate for your platform. 2. Extract the files to a local directory. 3. Configure your firewall. If you have a stateful firewall, enable outbound traffic for SSL (port 443). The firewall keeps state on the connection, and automatically permits the inbound response from PayPal. If you do not have a stateful firewall, enable inbound and outbound traffic for SSL (port 443). Outbound traffic permits the initial request by Payflow Pro, while inbound permits the response from PayPal. 4. Read the Readme.txt file. The Readme.txt file includes integration information and samples that illustrate how to use the Payflow client application in your development environment. Website Payments Pro Payflow Edition Developer’s Guide 17 2 Downloading, Installing, and Activating Activating Your Payflow Pro Account Activating Your Payflow Pro Account When you are ready to activate your Payflow Pro account to begin submitting live transactions, follow these steps: 1. Log in to PayPal Manager at https://manager.paypal.com. 2. Click ActivateYour Account and follow the on-screen instructions. 3. Change the URL within your web or desktop application to point to the live Payflow servers. For details on Payflow server URLs, see “Host Addresses” on page 13. 18 Website Payments Pro Payflow Edition Developer’s Guide 3 Simple Payflow Transaction All Payflow transactions include a common set of required parameters. Additional parameters are required depending on the transaction type.You can also provide many optional parameters, depending on the results you want returned. For example, you can set the VERBOSITY parameter to return PayPal processor-specific details rather than normalized information if you are looking for this kind of information. VERBOSITY is described in detail in Appendix D, “VERBOSITY: Viewing Processor-Specific Transaction Results.” Transaction Requests Request Contents A transaction request includes: z Connection parameters z User parameters z Parameters specific to the type of the transaction, such as a sale or an authorization Data Modes for Sending You can send parameter data in the transaction request to the Payflow server in either of two modes: z Name-value pair z XMLPay The examples in this guide are presented in name-value pair format. Name-value pair syntax guidelines are described in “PARMLIST Syntax Guidelines” on page 20. XMLPay is an XML syntax for payment requests and associated responses in a paymentprocessing network. Instead of using name-value pairs, you can send XML documents to the Payflow server based on the XMLPay 2.0 schema. For details on XMLPay, see XMLPay Developer’s Guide in the Payflow Pro documentation on Developer Central. Website Payments Pro Payflow Edition Developer’s Guide 19 3 Simple Payflow Transaction Transaction Requests Connection Parameters The connection parameters are described below. Pass them in the format and syntax required by the Payflow SDK and programming language that you are using. See your integration documentation for details. TABLE 3.1 Connection parameters Parameter Description HOSTADDRESS (Required) Payflow host name. See “Host Addresses” on page 13 for details on host addresses. HOSTPORT (Required) Use port 443. PARMLIST (Required) List of parameters that specify the payment information for the transaction. The quotation marks “ ” at the beginning and end are required. The following is an example: TRXTYPE=S&TENDER=C&PARTNER=PayPal&VENDOR=SuperMerchant&USER=Sup erMerchant&PWD=SuperUserPassword&ACCT=5555555555554444&EXPDATE= 0308&AMT=123.00 The content of the PARMLIST varies by the type of transaction being processed. For example, a Void transaction requires a different set of parameters than a Sale. TIMEOUT (Required) Time-out period for the transaction. The minimum recommended time-out value is 30 seconds. The client begins tracking from the time that it sends the transaction request to the server. PROXYADDRESS (Optional) Proxy server address. Use the PROXY parameters for servers behind a firewall. Your network administrator can provide the values. PROXYPORT (Optional) Proxy server port. PROXYLOGON (Optional) Proxy server logon ID. PROXYPASSWORD (Optional) Proxy server logon password. PARMLIST Syntax Guidelines Follow these guidelines when creating the PARMLIST: z Spaces are allowed in values. z Enclose the PARMLIST in quotation marks (“”). z Do not place quotation marks (“”) within the body of the PARMLIST. z Separate all name-value pairs in the PARMLIST using an ampersand (&). z Set the VERBOSITY transaction parameter to MEDIUM (default is LOW) if you want the response to return more detailed information. For details, see Appendix A, “Verbosity: Viewing Processor-Specific Transaction Results.” Using Special Characters in Values Because the ampersand (&) and equal sign (=) characters have special meanings in the PARMLIST, name-value pairs like the following examples are not valid: 20 Website Payments Pro Payflow Edition Developer’s Guide Simple Payflow Transaction Sale Transaction Example 3 NAME=Ruff & Johnson COMMENT1=Level=5 To use special characters in the value of a name-value pair, use a length tag. The length tag specifies the exact number of characters and spaces that appear in the value. The following name-value pairs are valid. NAME[14]=Ruff & Johnson COMMENT1[7]=Level=5 N O T E : Quotation marks (“ ”) are not allowed even if you use a length tag. User Parameters All Payflow Pro transactions require the user parameters described below. TABLE 3.2 User parameters Parameter Description USER (Required) If you set up one or more additional users on the account, this value is the ID of the user authorized to process transactions. If, however, you have not set up additional users on the account, USER has the same value as VENDOR. Limitations: Sixty-four alphanumeric, case-sensitive characters. VENDOR (Required) Your merchant login ID that you created when you registered for the account. Limitations: Sixty-four alphanumeric, case-sensitive characters. PARTNER (Required) The ID provided to you by the authorized PayPal Reseller who registered you for the Payflow SDK. If you purchased your account directly from PayPal, use PayPal. Limitations: Sixty-four alphanumeric, case-sensitive characters. PWD (Required) The password that you defined while registering for the account. Limitations: Six- to thirty-two alphanumeric, case-sensitive characters. Sale Transaction Example In addition to the connection and user parameters, each transaction type has additional parameter requirements and can include a number of optional parameters as well. The transaction parameters common to all processors are described in detail in Table 4.1 on page 26. To perform a credit card Sale transaction, you are required to pass the following parameters: z TRXTYPE - The type of the transaction, such as S for Sale z TENDER - The method of payment, such as C for credit card z ACCT - The buyer’s credit card number z AMT - The amount of the sale Website Payments Pro Payflow Edition Developer’s Guide 21 3 Simple Payflow Transaction Formatting Transactions z EXPDATE - The expiration date of the credit card Typical Sale Transaction The following is a typical request transaction string for a Sale transaction. TRXTYPE=S&TENDER=C&USER=SuperMerchant&PWD=SuperUserPassword&PARTNER=PayPal& ACCT=5105105105105100&EXPDATE=1209&AMT=99.06&COMMENT1=Reservation&FIRSTNAME =John&LASTNAME=Jones&STREET=123 Main St.&CITY=San Jose&STATE=CA&ZIP=123451234&BILLTOCOUNTRY=US&CVV2=123&CUSTIP=0.0.0.0 Note that, besides the required Sale transaction parameters, the above string includes other Payflow Pro parameters typically included in a credit card Sale transaction request. When the transaction completes, the Payflow server returns a response string made up of name-value pair response parameters. If the transaction is successful, a RESULT value of 0 is returned. The value of PNREF identifies the transaction in future requests, and RESPMSG is a string indicating whether the transaction was approved. This is an example response to a credit card Sale transaction request: RESULT=0&PNREF=VXYZ01234567&RESPMSG=APPROVED&AVSADDR=Y&AVSZIP=N&IAVS=Y&CVV2 MATCH=Y Formatting Transactions For details on how to format a transaction based on the above information, see the examples and the supporting documentation provided with your SDK. 22 Website Payments Pro Payflow Edition Developer’s Guide 4 Credit Card Transactions This chapter describes how to plan for implementing credit card processing, presents the core set of parameters used by all credit card processors, explains how to submit a transaction for each transaction type supported, and describes other credit card features such as card security. Credit Card Features Payflow Pro supports the following transaction types for credit card processing: z Sale z Authorization (including Account Verification) z Voice Authorization z Delayed Capture z Credit z Void z Inquiry Payflow Pro also supports the following credit card features: z Recharging to the same credit card (also called reference transactions) z Securing credit card transactions by means of the Address Verification Service and card security code validation About Credit Card Processing Credit card processing occurs in two steps — a real-time Authorization and a capture (settlement) of the funds that were authorized. As discussed below, you perform these two steps either as a single transaction or as two transactions, depending on your business model For an Authorization, the server sends the transaction information to a credit card processor who routes the transaction through the financial networks to the cardholder’s issuing bank. The issuing bank checks whether the card is valid, evaluates whether sufficient credit exists, checks values such as address verification service and card security codes (discussed below), and returns a response: Approved, Declined, Referral, or other response values. You receive the response a few seconds after you submit the transaction to the server. If an Authorization is approved, the bank temporarily reserves the credit for the amount of the transaction to prepare to capture (fulfill) the transaction. The hold on funds typically lasts for about a week. Payflow Pro Developer’s Guide 23 Credit Card Transactions About Credit Card Processing N O T E : You cannot remove a hold on funds through the processing networks—you must contact the card issuing bank to lift a hold early. Capturing a transaction actually transfers the funds to your bank. At least once a day, PayPal gathers all transactions that are flagged to be settled and sends them in a batch file to the processor. The processor then charges the issuing bank and transfers the funds to your bank. It typically takes a few days before the money is actually available in your account, depending on your bank. Obtaining an Internet Merchant Account To accept credit cards over the internet, you need a special account called an Internet Merchant Account. Your account provider or merchant (acquiring) bank works with a PayPal-supported credit card processor, such as First Data, TSYS Acquiring Solutions (formerly Vital Processing Services), or Paymentech. To use Payflow Pro to accept live credit cards, you must provide certain details about your account to PayPal during the “Go Live” part of the enrollment process. N O T E : An Internet Merchant Account is a different type of merchant account than a merchant account used for face-to-face (in-person) retail transactions. It has additional risks associated with card-not-present (e-commerce) transactions. You need to obtain an Internet Merchant Account even if you already accept credit cards at your location. To apply for an Internet Merchant Account, contact your merchant (acquiring) bank. Planning Your Payflow Pro Integration In designing your Payflow Pro integration, you should evaluate the following: z Whether to use a one-step or two-step transaction process. One-step: Submit a Sale transaction, which performs the Authorization and (if successful) then flags the transaction for settlement. Two-step: Perform an Authorization-only transaction and then later perform a Delayed Capture transaction. The Delayed Capture transaction can be for the same amount as the original transaction or for a lower amount. (In the case of a split shipment, you can perform a Delayed Capture transaction for the initial shipment and a reference transaction for the final payment. These transaction types, plus the details of performing a Delayed Capture for an amount higher than the original, are described in “Delayed Capture Transaction: Capturing Transactions for Higher Amounts” on page 32. According to card association rules, most physical goods merchants should use a two-step process, since settlement should occur when the goods are fulfilled or shipped. A two-step process is also useful if you want to evaluate information in the response, such as whether the issuer verifies the billing address, and so on. Electronic goods merchants, who fulfill the order immediately, can use the one-step process. Check with your Internet Merchant Account provider for suggestions on the best method for you. z 24 Whether or how to use risk management tools such as address verification service and card security code. For address verification service, if the data is submitted with the initial transaction, the issuer checks the street address and/or the zip (postal) code against the Payflow Pro Developer’s Guide Credit Card Transactions About Credit Card Processing billing address on file for the consumer. Address verification service is described on page “Using Address Verification Service” on page 44. Card security code refers to a 3- or 4-digit number that appears on the back of most credit cards. On American Express, the number appears above and to the right of the embossed card number. Card security code is known by other names, such as CVV2, depending on the type of card. If card security code data is submitted, the issuer can notify you whether the number matches the number assigned to the card. Card security code is described on page “Card Security Code Validation” on page 46. It may also be possible to implement additional safeguards yourself or to use a fraud service. You might want to discuss risk management with your Internet Merchant Account provider. z Store information in your local database or use PayPal Manager reports to manage the data. You may want to store shipping information in your system, or you may prefer to send the information to PayPal with the transaction and report on it later. N O T E : PayPal recommends that you do not store credit card numbers. If you must store numbers, encrypt and store them behind properly configured firewalls. You should also consider whether and how to use the merchant-defined fields COMMENT1 and COMMENT2 to help tie reports to your orders/customers or to report on other information about the transaction. z If or how you want to integrate with other systems, such as order fulfillment, customer service, and so on. You may wish to connect these systems directly to Payflow Pro for capturing funds, issuing refunds/credits, and so on. Alternatively, you may prefer to perform these steps manually using PayPal Manager. Either way, PayPal recommends that you monitor transaction activity using PayPal Manager. z You may want to discuss, with your Internet Merchant Acquirer, practices that help you to obtain the most advantageous rates. Complying With the E-commerce Indicator (ECI) Some processors support a software flag called E-commerce Indicator (ECI) that indicates that the associated transaction is an internet transaction. Payflow Pro complies with ECI basic requirements for all supported processors. If you use the Buyer Authentication Service, then the ECI values reflects the Authentication status. See Payflow Pro Fraud Protection Service User’s Guide on Developer Central. Handling Credit Card Type Information The Payflow SDK does not check the credit card types that you are accepting. If a customer uses a card type that you are not signed up to accept, the Payflow SDK responds with RESULT value 23, “Invalid account number,” or the processor returns a message that the customer is not signed up for the card type. For details on RESULT values and response messages, see “RESULT Values and RESPMSG Text” on page 56. Optionally, you can provide your Payflow Pro Developer’s Guide 25 Credit Card Transactions Parameters Used in Credit Card Transactions customer with a list of the card types that you accept (in a drop-down list or menu, for example). To accept additional credit card types, you must contact your acquiring bank (the merchant that holds your Internet Merchant Account) and ask them to add the card type to your account. Upon notification from your Acquirer that you can start accepting the card type, you must add the card to your Payflow Pro account through PayPal Manager. See PayPal Manager online help for details. Parameters Used in Credit Card Transactions All credit card processors accept the basic parameters described in the table below with one exception: the PayPal processor does not support SWIPE. Some processors require additional parameters described in the following sections: z “Processors Requiring Additional Transaction Parameters” on page 65. z “Additional Reporting Parameters” on page 143 TABLE 4.1 Credit card transaction request parameters Parameter Description TENDER (Required) The method of payment. Values are: z A = Automated clearinghouse z C = Credit card z D = Pinless debit z K = Telecheck z P = PayPal See the Payflow ACH Payment Service Guide for details on the Automated clearinghouse tender type. TRXTYPE (Required) Indicates the type of transaction to perform. Values are: z S = Sale transaction z C = Credit z A = Authorization z D = Delayed Capture z V = Void z F = Voice Authorization z I = Inquiry z N = Duplicate transaction N O T E : A type N transaction represents a duplicate transaction (version 4 SDK or HTTPS interface only) with a PNREF the same as the original. It appears only in the PayPal Manager user interface and will never settle. 26 Payflow Pro Developer’s Guide Credit Card Transactions Parameters Used in Credit Card Transactions TABLE 4.1 Credit card transaction request parameters Parameter Description ACCT (Required for credit cards) Credit card or purchase card number. For the Pinless debit TENDER type, ACCT can be the bank account number. Limitations: This value may not contain spaces, non-numeric characters, or dashes. For example, ACCT=5555555555554444 EXPDATE (Required) Expiration date of the credit card. Limitations: mmyy format. For example, 1008 represents November 2008. AMT (Required) Amount (Default: U.S. based currency). Limitations: Specify the exact amount to the cent using a decimal point—use 34.00, not 34. Do not include comma separators—use 1199.95 not 1,199.95. Your processor and/or Internet Merchant Account provider may stipulate a maximum amount. 10 numeric characters plus decimal. COMMENT1 (Optional) Merchant-defined value for reporting and auditing purposes. Limitations: 128 alphanumeric characters. COMMENT2 (Optional) Merchant-defined value for reporting and auditing purposes. Limitations: 128 alphanumeric characters. CVV2 (Optional) A code that is printed (not imprinted) on the back of a credit card. Used as partial assurance that the card is in the buyer’s possession. Limitations: 3 or 4 digits. FIRSTNAME (Optional) Account holder's first name. Limitations: 30 alphanumeric characters. LASTNAME (Optional but recommended) Account holder's last name. Limitations: 30 alphanumeric characters. STREET (Optional) The cardholder’s street address (number and street name). The STREET address is verified by the address verification service. Limitations: 30 alphanumeric characters. ZIP (Optional) Account holder’s 5- to 9-digit zip (postal) code. Limitations: Nine characters maximum. Do not use spaces, dashes, or non-numeric characters. Payflow Pro Developer’s Guide 27 Credit Card Transactions Submitting Sale Transactions TABLE 4.1 Credit card transaction request parameters Parameter Description SWIPE (Required for card-present transactions only) Used to pass the Track 1 or Track 2 data (card’s magnetic stripe information) for card-present transactions. Include either Track 1 or Track 2 data—not both. If Track 1 is physically damaged, the point-of-sale (POS) application can send Track 2 data instead. The track data includes the disallowed = (equal sign) character. To enable you to use the data, the SWIPE parameter must include a length tag specifying the number of characters in the track data. For this reason, in addition to passing the track data, the POS application must count the characters in the track data and pass that number. Length tags are described in “Using Special Characters in Values” on page 20. N O T E : SWIPE (card-present transactions) are not supported by the PayPal processor.. Limitations: Alphanumeric characters. Submitting Sale Transactions The Sale transaction (TRXTYPE=S) charges the specified amount against the account, and marks the transaction for immediate fund transfer during the next settlement period. PayPal submits each merchant’s transactions for settlement on a daily basis. When To Use a Sale Transaction A Sale transaction is best suited to businesses that provide immediate fulfillment for their products or services. If your business does not provide immediate fulfillment, then credit card association rules recommend that you use an Authorization and a Delayed Capture transaction. For details, see “Submitting Authorization/Delayed Capture Transactions” on page 29. If you need to recharge a credit card and you are not storing the credit card information in your local database, you can perform a new reference transaction based on a Sale transaction. Additional Parameters For Sale Transactions To perform a Sale transaction, you are required to pass the following parameters: z ACCT z AMT z EXPDATE N O T E : The pinless debit tender type requires essentially the same parameters as a credit card transaction. In addition to the values required by all transactions, you must pass values for the ACCT and AMT parameters. The First Data Merchant Services (FDMS) South processing platform supports Sale and Credit transactions only. 28 Payflow Pro Developer’s Guide Credit Card Transactions Submitting Authorization/Delayed Capture Transactions Typical Sale Transaction Parameter String The following is a typical PARMLIST string passed in a Sale transaction. TRXTYPE=S&TENDER=C&USER=SuperUser&PWD=SuperUserPassword&VENDOR=SuperUser&PA RTNER=PayPal&ACCT=5105105105105100&EXPDATE=1209&CVV2=123&AMT=99.00&FIRSTNAM E=John&LASTNAME=Smith&STREET=123 Main St.&CITY=San Jose&STATE=CA&ZIP=12345&COMMENT1=Reservation&INVNUM=1234567890&PONUM=C12345 &CVV2=567&VERBOSITY=MEDIUM Note that, besides the required parameters that you pass in a Sale transaction, this string includes other typical parameters. The COMMENT1 (and COMMENT2) fields help to track transaction information. The customer’s street address (STREET) and zip should be passed to use address verification service. CVV2 is needed for card security code validation. For details on address verification service and card security code, see the following sections: z “Submitting Card-Present (SWIPE) Transactions” on page 42 z “Card Security Code Validation” on page 46 Submitting Authorization/Delayed Capture Transactions An Authorization (TRXTYPE=A) transaction places a hold on the cardholder’s open-to-buy limit, lowering the cardholder’s limit by the amount of the transaction. It does not transfer funds. A Delayed Capture (TRXTYPE=D) transaction is performed after an Authorization to capture the original Authorization amount. The Delayed Capture is scheduled for settlement during the next settlement period. Because Visa and MasterCard regulations prohibit capturing credit card transaction funds until a product or service has shipped to the buyer, most processing networks implement an Authorization transaction followed by a Delayed Capture transaction. When To Use Authorization/Delayed Capture Transactions If your business does not provide immediate fulfillment of products or services, you should use this two-stage transaction solution, also known as Delayed Capture processing, because it enables you to capture credit card transaction funds when your are ready to collect them. N O T E : If you signed up for the PayPal processor with Fraud Protection Services, you must use delayed capture processing for all sale transactions. If your business provides immediate fulfillment and you are not using the PayPal processor with Fraud Protection Services, you can use a simple Sale transaction instead. For details, see “Submitting Sale Transactions” on page 28. If you need to recharge a credit card and you are not storing the credit card information in your local database, you can perform a new reference transaction based on a Sale. For details, see “Submitting Authorization/Delayed Capture Transactions” on page 29. Payflow Pro Developer’s Guide 29 Credit Card Transactions Submitting Authorization/Delayed Capture Transactions IMPO RTANT: Only one Delayed Capture transaction is allowed per Authorization transaction. Required Authorization Transaction Parameters To perform an Authorization transaction, you are required to pass the following parameters: z ACCT z AMT z EXPDATE Typical Authorization Transaction Parameter String A typical parameter string passed in an Authorization transaction is the same as a Sale transaction string. The only difference is that the TRXTYPE value is A in an Authorization. TRXTYPE=A&TENDER=C&USER=SuperUser&PWD=SuperUserPassword&VENDOR=SuperUser&PA RTNER=PayPal&ACCT=5105105105105100&EXPDATE=1209&CVV2=123&AMT=99.00& FIRSTNAME=John&LASTNAME=Smith&STREET=123 Main St.&CITY=San Jose &STATE=CA&ZIP=12345&COMMENT1=Reservation&INVNUM=1234567890&PONUM=C12345&CVV 2=567&VERBOSITY=MEDIUM Required Delayed Capture Transaction Parameters To perform a Delayed Capture transaction, you are required to pass the following parameter: ORIGID TABLE 4.2 Delayed Capture required parameter Parameter Description ORIGID (Required by some transaction types) ID of the original transaction that is being referenced. This ID is returned by the PNREF parameter and appears as the Transaction ID in PayPal Manager reports. Limitations: 12 case-sensitive alphanumeric characters. Set ORIGID to the PNREF (Transaction ID in PayPal Manager reports) value returned from the original transaction. In addition, if the amount of the capture differs from the amount of the Authorization, you also must pass a value for AMT. Fields Copied From the Authorization Transaction into the Delayed Capture Transaction The following fields are copied from the Authorization transaction into the Delayed Capture transaction (if they exist in the original transaction). If you provide a new value for any of these parameters when submitting the Delayed Capture transaction, then the new value is 30 Payflow Pro Developer’s Guide Credit Card Transactions Submitting Authorization/Delayed Capture Transactions used. (Exceptions are ACCT, EXPDATE, and SWIPE. These parameters retain their original values.) TABLE 4.3 Fields copied from Authorization to Delayed Capture transaction ACCT AMT CITY COMMENT1 COMMENT2 COMPANYNAME BILLTOCOUNTRY CUSTCODE CUSTIP DUTYAMT EMAIL EXPDATE FIRSTNAME MIDDLENAME LASTNAME FREIGHTAMT INVNUM PONUM SHIPTOCITY SHIPTOCOUNTRY SHIPTOFIRSTNAME SHIPTOMIDDLENAME SHIPTOLASTNAME SHIPTOSTATE SHIPTOSTREET SHIPTOZIP STATE STREET SWIPE TAXAMT PHONENUM TAXEXEMPT ZIP To perform the Delayed Capture: 1. Perform the Authorization transaction. The Authorization transaction uses the same parameters as Sale transactions, except that the transaction type is A. The return data for an Authorization transaction is the same as for a Sale transaction. To capture the authorized funds, perform a Delayed Capture transaction that includes the value returned for PNREF, as described in Step 2 below. Example: Authorization-only Transaction TRXTYPE=A&TENDER=C&PWD=x1y2z3&PARTNER=PayPal&VENDOR=SuperMerchant&USER=S uperMerchant&ACCT=5555555555554444&EXPDATE=0308&AMT=123.00&COMMENT1=Seco nd purchase&COMMENT2=Low risk customer&INVNUM=123456789&STREET=5199 MAPLE&ZIP=94588 Example:Authorization Response RESULT=0&PNREF=VXYZ01234567&RESPMSG=APPROVED&AUTHCODE=123456 &AVSADDR=Y&AVSZIP=N Payflow Pro Developer’s Guide 31 Credit Card Transactions Submitting Account Verifications With TRXTYPE=A 2. Perform the Delayed Capture transaction. Set ORIGID to the PNREF value returned in the original Authorization transaction response string. (There is no need to retransmit the credit card or billing address information—it is stored at PayPal.) If the capture succeeds, the amount of the Capture is transferred to the merchant’s account during the daily settlement process. If the capture does not succeed, the hold on the cardholder’s open-to-buy is still in effect. Example:Delayed Capture Transaction TRXTYPE=D&TENDER=C&PWD=x1y2z3&PARTNER=PayPal&VENDOR=.SuperMerchant &USER=SuperMerchant&ORIGID=VXYZ00887892 Example:Delayed Capture Response RESULT=0&PNREF=VXYZ00895642&AUTHCODE=25TEST&AVSADDR=Y&AVSZIP=N Delayed Capture Transaction: Capturing Transactions for Lower Amounts You can perform a Delayed Capture transaction for an amount lower than the original Authorization amount (useful, for example, when you make a partial shipment). Delayed Capture Transaction: Capturing Transactions for Higher Amounts You can perform a Delayed Capture transaction for an amount higher than the original Authorization amount. The cardholder’s open-to-buy could be reduced by the sum of the original Authorization-only amount and the final Delayed Capture amount. Delayed Capture Transaction: Error Handling and Retransmittal If an error occurs while processing a Delayed Capture transaction, it is safe to retry the capture with values that allow the Payflow server to successfully process it. Conversely, if a capture for a previous Authorization succeeds, subsequent attempts to capture it again will return an error. Submitting Account Verifications With TRXTYPE=A Account Verification, also known as zero dollar Authorization (TRXTYPE=A), verifies credit card information. While Account Verification and normal Authorization transactions are submitted using TRXTYPE=A, Account Verification differs from Authorization in the following ways: 32 z The AMT value is always 0. If any other amount is submitted, the transaction as a normal Authorization that places a hold on the cardholder’s open-to-buy limit. z Although the RESULT value returned is 0 (Approved), the RESPMSG value is Verified instead of Approved. Payflow Pro Developer’s Guide Credit Card Transactions Submitting Voice Authorization Transactions z The TRANSSTATE is set to 0 to prevent these types of transactions from being credited, voided, or captured. See “VERBOSITY: Viewing Processor-Specific Transaction Results” on page 139 for details on TRANSSTATE. N O T E : RESULT value 4, Invalid Amount, is returned if the processor does not support Account Verifications. When To Use Account Verification Use an Account Verification to validate account numbers and other authentication elements such as CVV2 and AVS. You can also use an Account Verification as a Reference Transaction. See “Recharging to the Same Credit Card (Reference Transactions)” on page 40. Example Account Verification This is an example of account verification: TRXTYPE=A&TENDER=C&USER=SuperUser&PWD=SuperUserPassword&VENDOR=Super User&PARTNER=PayPal&ACCT=4111111111111111&EXPDATE=0712&CVV2=123&AMT= 0.00&CURRENCY=USD&STREET=123 Main St.&ZIP=11232&VERBOSITY=MEDIUM This is the response: RESULT=0&PNREF=V79E1E4610CE&RESPMSG=Verified&AUTHCODE=010101&AVSADDR =Y&AVSZIP=Y&CVV2MATCH=Y&HOSTCODE=00&PROCAVS=Y&PROCCVV2=M&IAVS=N Submitting Voice Authorization Transactions A Voice Authorization (TRXTYPE=F) transaction is a transaction that is authorized over the telephone from the processing network. N O T E : The PayPal processor does not support Voice Authorization transactions. When to Use a Voice Authorization Transaction Some transactions cannot be authorized over the internet (for example, high dollar amounts) and require manual authorization. These transactions generate RESULT value 13 and are called Referral transactions. In these situations, you contact the customer service department of your merchant bank and provide the payment information as requested. If the transaction is approved, the bank provides you with a voice Authorization code (AUTHCODE) for the transaction.. Once a Voice Authorization transaction has been approved, it is treated like a Sale transaction and is settled with no further action on your part. Payflow Pro Developer’s Guide 33 Credit Card Transactions Submitting Credit Transactions Like Sale transactions, approved Voice Authorization transactions can be voided before settlement occurs. Required Voice Authorization Transaction Parameters When sending a Voice Authorization transaction request, you are required to include the AUTHCODE provided by your merchant bank. TABLE 4.4 Voice Authorization transaction required parameter Parameter Description AUTHCODE (Required for Voice Authorizations only) Returned only for approved Voice Authorization transactions. AUTHCODE is the approval code obtained over the telephone from the processing network. Limitations: Six alphanumeric characters. The following is an example Voice Authorization transaction request parameter string: TRXTYPE=F&TENDER=C&PARTNER=PayPal&VENDOR=SuperMerchant&USER=SuperMerchant&P WD=x1y2z3&AUTHCODE=AB34RT56&ACCT=5555555555554444&EXPDATE=0308&AMT=123.00 Submitting Credit Transactions The Credit transaction (TRXTYPE=C) refunds the specified amount to the cardholder. Required Credit Transaction Parameters The required parameter data for a Credit transaction depends on the Allow non-referenced credits security setting for your Payflow Pro account. A non-referenced credit is a Credit transaction that does not use the credit card information from an existing transaction. Credit card information must be supplied. As an example, Sally Smith calls you on the telephone to cancel an order from your business. To refund her money, you credit her credit card by submitting a non-referenced Credit transaction. Guidelines and parameter requirements for Credit transactions differ depending on whether or not non-referenced credits are allowed. Non-Referenced Credits Not Allowed When non-referenced credits are not allowed (the setting recommended by PayPal), then Credit transactions are permitted only against existing Sale, Delayed Capture, and Voice Authorization transactions. To submit a Credit transaction when non-referenced credits are not allowed, you must pass the following parameter: 34 Payflow Pro Developer’s Guide Credit Card Transactions Submitting Credit Transactions ORIGID TABLE 4.5 Credit required parameter Parameter Description ORIGID (Required by some transaction types) ID of the original transaction that is being referenced. This ID is returned by the PNREF parameter and appears as the Transaction ID in PayPal Manager reports. Limitations: 12 case-sensitive alphanumeric characters. Set the value of ORIGID to the PNREF value returned for the original transaction. (PNREF is displayed as the Transaction ID in PayPal Manager reports.) If you do not specify an amount, then the amount of the original transaction is credited to the cardholder. Non-Referenced Credits Allowed When non-referenced credits are allowed, then Credit transactions are permitted in any amount up to the transaction limit for the credit card account that you specify. To submit a Credit transaction when non-referenced credits are allowed, you must pass values for the following parameters: z ACCT z EXPDATE z AMT IMPO RTANT: The default security setting for Payflow Pro accounts is Allow non-referenced credits = No, so sending the ORIGID is the preferred method for performing Credit transactions. Using the ACCT, EXPDATE, or AMT parameters for such accounts leads to RESULT value 117 (failed the security check). For information on setting the security settings, see PayPal Manager online help. Fields Copied From the Original Transaction into the Credit Transaction The following fields are copied from the original transaction into the Credit transaction (if they exist in the original transaction). If you provide a new value for any of these parameters when submitting the Credit transaction, then the new value is used. (Exceptions are ACCT, EXPDATE, and SWIPE. These parameters retain their original values). N O T E : These fields are not copied for referenced credits: TAXAMT, TAXEXEMPT, DUTYAMT, FREIGHTAMT, and (for American Express only) DESC4. N O T E : For processors that use the RECURRING parameter: If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming the Credit transaction. TABLE 4.6 Fields copied from original to Credit transaction ACCT Payflow Pro Developer’s Guide AMT CITY COMMENT1 35 Credit Card Transactions Submitting Void Transactions TABLE 4.6 Fields copied from original to Credit transaction COMMENT2 COMPANYNAME BILLTOCOUNTRY CUSTCODE CUSTIP EMAIL EXPDATE FIRSTNAME MIDDLENAME LASTNAME INVNUM PONUM SHIPTOCITY SHIPTOCOUNTRY SHIPTOFIRSTNAME SHIPTOMIDDLENAME SHIPTOLASTNAME SHIPTOSTREET SHIPTOSTATE SHIPTOZIP STATE STREET SWIPE PHONENUM ZIP Credit Transaction Parameter Strings This is an example Credit transaction string (non-referenced credits not allowed): TRXTYPE=C&TENDER=C&PARTNER=PayPal&VENDOR=SuperMerchant&USER=SuperMerchant&P WD=x1y2z3&ORIGID=VPNE12564395 This is an example Credit transaction string (non-referenced credits allowed): TRXTYPE=C&TENDER=C&PARTNER=PayPal&VENDOR=SuperMerchant&USER=SuperMerchant&P WD=x1y2z3&ACCT=5555555555554444&EXPDATE=0308&AMT=123.00 Submitting Void Transactions The Void transaction (TRXTYPE=V) prevents a transaction from being settled. As part of its internal process, PayPal makes reasonable effort to process authorization reversals for void transactions for debit and credit cards if the processor supports it for a given card type. Because the honoring of authorization reversals is ultimately decided by the bank or issuer, there is no accurate way to determine if an individual bank or issuer has honored an authorization reversal request. N O T E : For more information on authorization reversals, see http://en.wikipedia.org/wiki/Authorization_hold. When To Use a Void Transaction Follow these guidelines: 36 z You can void Delayed Capture, Sale, Credit, Authorization, and Voice Authorization transactions. You cannot void a Void transaction. z You can only use a Void transaction on a transaction that has not yet settled. To refund a customer’s money for a settled transaction, you must submit a Credit transaction. Payflow Pro Developer’s Guide Credit Card Transactions Submitting Void Transactions Required Void Transaction Parameters To submit a Void transaction, you must pass the following parameter: ORIGID TABLE 4.7 Void required parameter Parameter Description ORIGID (Required by some transaction types) ID of the original transaction that is being referenced. This ID is returned by the PNREF parameter and appears as the Transaction ID in PayPal Manager reports. Limitations: 12 case-sensitive alphanumeric characters. Set ORIGID to the PNREF (Transaction ID in PayPal Manager reports) value returned for the original transaction. Fields Copied From the Original Transaction into the Void Transaction The following fields are copied from the original transaction into the Void transaction (if they exist in the original transaction). If you provide a new value for any of these parameters when submitting the Void transaction, then the new value is used. (Exceptions are ACCT, EXPDATE, and SWIPE. These parameters retain their original values). N O T E : For processors that use the RECURRING parameter: If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming the Void transaction. TABLE 4.8 Fields copied from original Void transaction ACCT AMT CITY COMMENT1 COMMENT2 COMPANYNAME BILLTOCOUNTRY CUSTCODE CUSTIP DUTYAMT EMAIL EXPDATE FIRSTNAME MIDDLENAME LASTNAME FREIGHTAMT INVNUM PONUM SHIPTOCITY SHIPTOCOUNTRY SHIPTOFIRSTNAME SHIPTOMIDDLENAME SHIPTOLASTNAME SHIPTOSTATE SHIPTOSTREET SHIPTOZIP STATE STREET SWIPE TAXAMT PHONENUM TAXEXEMPT ZIP Example Void Transaction Parameter String This is an example Void transaction parameter string: Payflow Pro Developer’s Guide 37 Credit Card Transactions Submitting Inquiry Transactions “TRXTYPE=V&TENDER=C&PARTNER=PayPal&VENDOR=SuperMerchant&USER=SuperMerchant& PWD=x1y2z3&ORIGID=VPNE12564395” Submitting Inquiry Transactions An Inquiry transaction (TRXTYPE=I) returns the result and status of a transaction. When To Use an Inquiry Transaction You perform an inquiry using a reference to an original transaction—either the PNREF value returned for the original transaction or the CUSTREF value that you specified for the original transaction. While the amount of information returned in an Inquiry transaction depends upon the VERBOSITY setting, Inquiry responses mimic the verbosity level of the original transaction as much as possible. For details on VERBOSITY, see “VERBOSITY: Viewing Processor-Specific Transaction Results” on page 137. Required Parameters When Using the PNREF To submit an Inquiry transaction when using the PNREF, you must pass the following parameter: ORIGID TABLE 4.9 Inquiry request required parameter when using the PNREF Parameter Description ORIGID (Required by some transaction types) ID of the original transaction that is being referenced. This ID is returned by the PNREF parameter. Limitations: 12 case-sensitive alphanumeric characters. Set ORIGID to the PNREF (Transaction ID in PayPal Manager reports) value returned for the original transaction. Inquiry Transaction Parameter String Using the PNREF This is an example Inquiry transaction parameter string using the ORIGID parameter set to the PNREF value: TRXTYPE=I&TENDER=C&PARTNER=PayPal&VENDOR=SuperMerchant &USER=SuperMerchant&PWD=x1y2z3&ORIGID=VPNE12564395 38 Payflow Pro Developer’s Guide Credit Card Transactions Submitting Inquiry Transactions Required Parameters When Using the CUSTREF To submit an Inquiry transaction when using the CUSTREF, you must pass the following parameter: CUSTREF Optionally, specify the STARTTIME and ENDTIME parameters. The Inquiry transaction request parameters are described below. TABLE 4.10 Inquiry transaction request parameters when using the CUSTREF Parameter Description CUSTREF (Required) Merchant-defined identifier for reporting and auditing purposes. For example, you can set CUSTREF to the invoice number. You can use CUSTREF when performing Inquiry transactions. To ensure that you can always access the correct transaction when performing an Inquiry, you must provide a unique CUSTREF when submitting any transaction, including retries. Limitations: 12 alphanumeric characters. STARTTIME (Optional) For Inquiry transactions when using CUSTREF to specify the transaction. ENDTIME specifies the end of the time period during which the transaction specified by the CUSTREF occurred. See STARTTIME. ENDTIME must be less than 30 days after STARTTIME. An inquiry cannot be performed across a date range greater than 30 days. If you set ENDTIME, and not STARTTIME, then STARTTIME is defaulted to 30 days before ENDTIME. If neither STARTTIME nor ENDTIME is specified, then the system searches the last 30 days. Limitations: 14 numeric characters in the format yyyymmddhhmmss. ENDTIME (Optional) For Inquiry transactions when using CUSTREF to specify the transaction. ENDTIME specifies the end of the time period during which the transaction specified by the CUSTREF occurred. See STARTTIME. Limitations: 14 numeric characters. IMPO RTANT: If there are multiple transactions with a particular CUSTREF value, then the Inquiry transaction returns only the last transaction with the specified CUSTREF. So, to ensure that you can always access the correct transaction, you must use a unique CUSTREF when submitting any transaction, including retries. Inquiry Transaction Parameter String Using the CUSTREF This is an example Inquiry transaction parameter string using the CUSTREF: Payflow Pro Developer’s Guide 39 Credit Card Transactions Recharging to the Same Credit Card (Reference Transactions) TRXTYPE=I&TENDER=C&PARTNER=PayPal&VENDOR=SuperMerchant&USER=SuperMerchant&P WD=x1y2z3&CUSTREF=Inv00012345 Recharging to the Same Credit Card (Reference Transactions) If you need to recharge a credit card and you are not storing the credit card information in your local database, you can perform a reference transaction. A reference transaction takes the existing credit card information that is on file and reuses it. N O T E : The PNREF returned in the original transaction is valid for use in reference transactions for a period of 12 months. A PNREF returned by Account Verification also can be used in a reference transaction. When To Use a Reference Transaction Say that Joe Smith purchases a holiday gift from your web site store and requests that it be sent by UPS ground service. That evening, Joe becomes concerned that the item might not arrive in time for the holiday. So he calls you to upgrade shipping to second-day air. You obtain his approval for charging an extra $10 for the upgrade. In this situation, you can create a reference transaction based on the original Authorization and charge an additional $10 to Joe’s credit card without having to ask him again for his credit card information. IMPO RTANT: As a security measure, reference transactions are disallowed by default. Only your account administrator can enable reference transactions for your account. If you attempt to perform a reference transaction in an account for which reference transactions are disallowed, RESULT value 117 is returned. See PayPal Manager online help for instructions on setting reference transactions and other security features. Sale and Authorization transactions can make use of a reference transaction as a source of transaction data. PayPal looks up the reference transaction and copies its transaction data into the new Sale or Authorization transaction. With the exception of dollar amount data, which triggers a filter if out of range, reference transactions are not screened by Fraud Protection Services filters. IMPO RTANT: When PayPal looks up the reference transaction, neither the transaction being referenced nor any other transaction in the database is changed in any way. That is, a reference transaction is a read-only operation—only the new transaction is populated with data and acted upon. No linkage is maintained between the reference transaction and the new transaction. You can also initiate reference transactions from PayPal Manager. See PayPal Manager online help for details. 40 Payflow Pro Developer’s Guide Credit Card Transactions Recharging to the Same Credit Card (Reference Transactions) Transaction Types that Can Be Used as the Original Transaction You can reference the following transaction types to supply data for a new Sale or Authorization transaction: z Authorization (To capture the funds for an approved Authorization transaction, be sure to perform a Delayed Capture transaction—not a Reference transaction.) z Credit z Delayed Capture z Sale z Voice Authorization (The Voice Authorization code is not copied to the new transaction) z Void Fields Copied From Reference Transactions The following fields are copied from the reference transaction into the new Sale or Authorization transaction (if they exist in the original transaction). If you provide a value for any of these parameters when submitting the new transaction, then the new value is used. TABLE 4.11 Fields copied from reference transactions ACCTTYPE STREET ACCT CITY EXPDATE STATE FIRSTNAME ZIP MIDDLENAME BILLTOCOUNTRY LASTNAME SWIPE Example Reference Transaction In this example, you authorize an amount of $100 for a shipment and charge $66 for the first partial shipment using a normal Delayed Capture transaction. You charge the $34 for the final part of the shipment using a reference transaction to draw credit card and shipping address information from the initial Authorization transaction. This example procedure creates a reference transaction: Payflow Pro Developer’s Guide 41 Credit Card Transactions Submitting Card-Present (SWIPE) Transactions 1. Submit the initial transaction, such as an Authorization. You use an Authorization transaction for the full amount of the purchase of $100 as shown in this transaction request: TRXTYPE=A&TENDER=C&PWD=x1y2z3&PARTNER=PayPal&VENDOR=SuperMerchant&USER=S uperMerchant&ACCT=5555555555554444&EXPDATE=0308&AMT=100.00&INVNUM=123456 789&STREET=5199 MAPLE&ZIP=94588 Note the value of the PNREF in the response: RESULT=0&PNREF=VXYZ01234567&RESPMSG=APPROVED&AUTHCODE=123456&AVSADDR=Y&A VSZIP=N N O T E : The PNREF returned in the original transaction is valid for use in reference transactions for a period of 12 months. 2. Capture the authorized funds for a partial shipment of $66. When you deliver the first $66 worth of product, you use a normal Delayed Capture transaction to collect the $66. Set ORIGID to the value of PNREF in the original Authorization as in this transaction request (See “Required Delayed Capture Transaction Parameters” on page 30): TRXTYPE=D&TENDER=C&PWD=x1y2z3&PARTNER=PayPal&VENDOR=SuperMerchant&USER=S uperMerchant&ORIGID=VXYZ01234567&AMT=66.00 This is the response: RESULT=0&PNREF=VXYZ01234568&AUTHCODE=25TEST&AVSADDR=Y&AVSZIP=N 3. Submit a new Sale transaction or Authorization/Delayed Capture transaction of $34 for the rest of the shipment. Once you have shipped the remainder of the product, you can collect the remaining $34 in a Sale transaction that uses the initial Authorization as a reference transaction. (This is a Sale transaction because only one Delayed Capture transaction is allowed per Authorization.) This is the Sale transaction request: TRXTYPE=S&TENDER=C&PWD=x1y2z3&PARTNER=PayPal&VENDOR=SuperMerchant&USER=S uperMerchant&ORIGID=VXYZ01234567&AMT=34.00 This is the response: RESULT=0&PNREF=VXYZ01234569&AUTHCODE=25TEST&AVSADDR=Y&AVSZIP=N Submitting Card-Present (SWIPE) Transactions Payflow Pro supports card-present transactions (face-to-face purchases). N O T E : SWIPE (card-present) transactions are not supported by the PayPal processor. Follow these guidelines to take advantage of the lower card-present transaction rate: 42 z Contact your merchant account provider to ensure that they support card-present transactions. z Contact PayPal Customer Service to request having your account set up properly for accepting and passing swipe data. Payflow Pro Developer’s Guide Credit Card Transactions Submitting Card-Present (SWIPE) Transactions z If you plan to process card-present as well as card-not-present transactions, set up two separate Payflow Pro accounts. Request that one account be set up for card-present transactions, and use it solely for that purpose. Use the other for card-not-present transactions. Using the wrong account may result in downgrades. z A Sale is the preferred method to use for card-present transactions. Consult with your acquiring bank for recommendations on other methods. Supported Processing Platforms PayPal is certified to submit card-present transactions for the following processing platforms: z American Express Phoenix z First Data Merchant Services (FDMS) Nashville z First Data Merchant Services (FDMS) North z First Data Merchant Services (FDMS) South z Global Payments Central z Global Payments East z Merchant e-Solutions z Elavon (Formerly Nova) z Paymentech Salem (New Hampshire) z Paymentech Tampa z TSYS Acquiring Solutions Card-present Transaction Syntax Use the SWIPE parameter to pass the Track 1 or Track 2 data (the card’s magnetic stripe information). Include either Track 1 or Track 2 data—not both (up to 80 alphanumeric characters). If Track 1 is physically damaged, the POS application can send Track 2 data instead. The track data includes the disallowed = (equal sign) character. To enable you to use the data, the SWIPE parameter must include a length tag specifying the number of characters in the track data. For this reason, in addition to passing the track data, the POS application must count the characters in the track data and pass that number. Length tags are described in “Using Special Characters in Values” on page 20. The length tag in the following example is [40]. Do not include the ACCT or EXPDATE parameters in card-present transactions, as this data is included in the SWIPE value. This is an example card-present transaction parameter string: “TRXTYPE=S&TENDER=C&PARTNER=PayPal&USER=SuperMerchant&PWD=SuperMerchant&SWI PE[40]=;4912000033330026=15121011000012345678?&AMT=21.00” Payflow Pro Developer’s Guide 43 Credit Card Transactions Submitting Purchasing Card Transactions Submitting Purchasing Card Transactions A purchasing card (also referred to as a commercial card, corporate card, procurement card or business card) is a credit card that is issued at the request of an employer. It is usually reserved for business-related charges. The card issuer provides specialized reporting for this card type so the employer can monitor the use of the card. There is no method for determining whether a card is a purchase card or a commercial card based on the card number. To obtain the best bank interchange rates for commercial cards, you must pass specific additional transaction information. Commercial card support and parameters vary from processor to processor. See“Submitting Purchasing Card Level 2 and Level 3 Transactions” on page 97. N O T E : Purchasing card transactions are not supported by the PayPal processor. Using Address Verification Service To qualify for the lowest bank rate, you must pass address verification service information— street address and ZIP (postal) code. Address verification service compares the submitted billing street address and zip code with the values on file at the cardholder’s bank. The response includes values for AVSADDR and AVSZIP: Y, N, or X for the match status of the customer’s street address and zip code. Y = match, N = no match, X = cardholder’s bank does not support address verification service. The address verification service result is for advice only. Banks do not decline transactions based on the address verification service result—the merchant makes the decision to approve or decline a transaction. Address verification service is supported by most US banks and some international banks. N O T E : Address verification service checks only for a street number match, not a street name match, so 123 Main Street returns the same response as 123 Elm Street. The international address verification service (IAVS) response indicates whether address verification service response is international (Y), USA (N), or cannot be determined (X). Processing Platforms Supporting Address Verification Service TABLE 4.12 Processing platforms supporting Address Verification Service 44 Processing Platform American Express Discover Master Card Visa American Express Phoenix X — — — Payflow Pro Developer’s Guide Credit Card Transactions Example Address Verification Service Request Parameter List TABLE 4.12 Processing platforms supporting Address Verification Service Processing Platform American Express Discover Master Card Visa American Express Brighton X — — — FDMS Nashville X X X X FDMS North X X X X FDMS South X X X X Global Payments Central X X X X Global Payments East X X X X Merchant e-Solutions X X X X Elavon (formerly Nova) X X X X Paymentech Salem (New Hampshire) X X X X Paymentech Tampa X X X X TSYS Acquiring Solutions (formerly Vital Processing Services) X X X X See your processor’s information in “Processors Requiring Additional Transaction Parameters” on page 65 for information on their handling of address verification service. Example Address Verification Service Request Parameter List This example request include the address verification service request parameters STREET and ZIP: TRXTYPE=A&TENDER=C&PWD=x1y2z3&PARTNER=PayPal&VENDOR=SuperMerchant&USER=Supe rMerchant&&ACCT=5555555555554444&EXPDATE=0308&AMT=123.00&STREET=5199 Maple&ZIP=98765 Example Address Verification Service Response In this example, the address value matches the value in the bank’s records, but the zip code does not. The AVSZIP response is N. RESULT=0&PNREF=VXW412345678&RESPMSG=APPROVED&AUTHCODE=123456&AVSADDR=Y&AVSZ IP=N&IAVS=X Payflow Pro Developer’s Guide 45 Credit Card Transactions Card Security Code Validation Card Security Code Validation The card security code is a 3- or 4-digit number (not part of the credit card number) that is printed on the credit card. Because the card security code appears only on the card and not on receipts or statements, the card security code provides some assurance that the physical card is in the possession of the buyer. This fraud prevention tool has various names, depending on the payment network. Visa calls it CVV2 and MasterCard calls it CVC2. To ensure that your customers see a consistent name, PayPal recommends use of the term card security code on all end-user materials. IMPO RTANT: To comply with credit card association regulations, do not store the CVV2 value. On most cards, the card security code is printed on the back of the card (usually in the signature field). All or part of the card number appears before the card security code (567 in the example). For American Express, the 4-digit number (1122 in the example) is printed on the front of the card, above and to the right of the embossed account number. Be sure to explain this to your customers. FIGURE 4.1 Card security code Processing Platforms and Credit Cards Supporting Card Security Code N O T E : You need to contact American Express to be set up to accept their CID card security code. TABLE 4.13 Processing platforms supporting card security code 46 Processing Platform American Express Discover Master Card Visa American Express Phoenix X — — — American Express Brighton X — — — FDMS Nashville X X X X FDMS North X X X X Payflow Pro Developer’s Guide Credit Card Transactions Card Security Code Validation TABLE 4.13 Processing platforms supporting card security code Processing Platform American Express Discover Master Card Visa FDMS South X X X X Global Payments Central X X X X Global Payments East X X X X Merchant e-Solutions X X X X Elavon (formerly Nova) X X X X Paymentech Salem (New Hampshire) X X X X Paymentech Tampa X X X X TSYS Acquiring Solutions (formerly Vital Processing Services) X X X X Payflow Pro Developer’s Guide 47 Credit Card Transactions Card Security Code Validation 48 Payflow Pro Developer’s Guide 5 Credit Card Testing To test your application, direct all transactions to the host address for testing. For details, see “Host Addresses” on page 13. Transactions directed to this URL are processed through PayPal’s simulated payment network, enabling you to test the configuration and operation of your application or storefront — no money changes hands. (You must activate your account and configure your application for live transactions before accepting real orders.) Testing Guidelines The following are testing guidelines: z While testing, use only the credit card numbers listed in this chapter. Other numbers produce an error. z Expiration Date must be a valid date in the future (use the mmyy format). z To view the credit card processor that you have selected for testing, see Account Info > Processor Info in PayPal Manager. Credit Card Numbers Used for Testing Use the following credit card numbers for testing. Any other card number produces a general failure. TABLE 5.1 Test credit card numbers American Express 378282246310005 American Express 371449635398431 American Express Corporate 378734493671000 Diners Club 30569309025904 Diners Club 38520000023237 Discover 6011111111111117 Discover 6011000990139424 JCB 3530111333300000 JCB 3566002020360505 MasterCard 5555555555554444 Payflow Pro Developer’s Guide 49 Credit Card Testing Result Values in Responses TABLE 5.1 Test credit card numbers MasterCard 5105105105105100 Visa 4111111111111111 Visa 4012888888881881 Visa 4222222222222 N O T E : Even though this number has a different character count than the other test numbers, it is the correct and functional number. Result Values in Responses This section describes the result value responses that you receive. Testing Result Values in Responses You can use the amount of the transaction to generate a particular result value. The table below lists the general guidelines for specifying amounts to submit in requests. TABLE 5.2 Results generated by the amount submitted Amount Result $0 – $1000 RESULT value 0 (Approved) $1001 – $2000 Certain amounts in this range will return specific PayPal results, and can be generated by adding $1000 to that RESULT value. For example, for RESULT value 13 (Referral), submit the amount 1013. If the amount is in this range but does not correspond to a PayPal result supported by this testing mechanism, RESULT value 12 (Declined) is returned $2001+ RESULT value 12 (Declined) RESULT Values Returned Based on Transaction Amount This table lists the RESULT values that you can generate using the amount of the transaction. To generate a specific code, submit an amount of 1000 plus the code number (for example, submit an amount of 1013 for a result code of 13). TABLE 5.3 Result values supporting the amount control 50 Processing Platform RESULT Values Available for Testing American Express Phoenix American Express Brighton 0, 12, 13, 104, 1000 Payflow Pro Developer’s Guide Credit Card Testing RESULT Values Returned Based on Transaction Amount TABLE 5.3 Result values supporting the amount control Processing Platform RESULT Values Available for Testing Elavon (Formerly Nova) 0, 12, 13, 104 First Data Merchant Services Nashville 0, 12, 13, 104 First Data Merchant Services North 0, 4, 5, 12, 13, 23, 24,114, 1000 First Data Merchant Services South 0, 12, 13, 104 Global Payments Central 0, 4, 5, 8, 12, 13, 23, 24, 104, 111, 114, 1000 Global Payments East 0, 4, 5, 12, 13, 23, 24, 30, 100, 104, 114, 1000 Paymentech Salem (New Hampshire) 0, 12, 13, 104 Paymentech Tampa 0, 3, 4, 5, 12, 13, 23, 24, 1000 TSYS Acquiring Solutions (Formerly Vital Processing Services) 0, 4, 12, 13, 23, 104, 114, 1000 Alternative Methods for Generating Specific RESULT Values The table below shows another method for obtaining RESULT values. Non-zero RESULT values from processors are not returned by the servers, and therefore cannot be simulated using the amount. In some cases, you may get certain results using the RESULT value plus 1000 even though this table suggests another means of obtaining the RESULT value. TABLE 5.4 Obtaining RESULT value RESULT Definition How to test using Payflow Pro 0 Approved Use an AMOUNT of $1000 or less For all Processors except Global Payments Central (MAPP) and FDI Credit (C) and Force (F) transactions will always be approved regardless of dollar amount or card number 1 User authentication failed Use an invalid PWD 2 Invalid tender Use an invalid TENDER, such as G 3 Invalid transaction type Use an invalid TRXTYPE, such as G 4 Invalid amount Use an invalid AMOUNT, such as –1 5 Invalid merchant information Use the AMOUNT 1005 - Applies only to the following processors: Global Payments East and Central, and American Express 7 Field format error Submit a Delayed Capture transaction with no ORIGID 12 Declined Use the AMOUNT 1012 or an AMOUNT of 2001 or more 13 Referral Use the AMOUNT 1013 Payflow Pro Developer’s Guide 51 Credit Card Testing RESULT Values Returned Based on Transaction Amount TABLE 5.4 Obtaining RESULT value 52 RESULT Definition How to test using Payflow Pro 19 Original transaction ID not found Submit a Delayed Capture transaction with an invalid ORIGID 22 Invalid ABA number Applies only to ACH transactions – submit an invalid ABA number (8 digits) 23 Invalid account number Submit an invalid account number, for example, 000000000000000 24 Invalid expiration date Submit an invalid expiration date, for example, 0298 25 Transaction type not mapped to this host (Processor) Submit a transaction for a card or tender you are not currently set up to accept, for example, a Diners card if you aren’t set up to accept Diners 29 Invalid XML document Pass a bad XML document (XMLPay users only) 30 Duplicate Transaction Use the AMOUNT 1030 - Only applies to Global Payments East and Central processors 50 Insufficient funds available Use the AMOUNT 1050 - Only applies to Paymentech 99 General error Use the AMOUNT 1099 - Only applies to Global Payments East 100 Invalid transaction returned from host (Processor) Use the AMOUNT 1100. Only applies to Global Payments East and Central 101 Time-out value too small Set timeout value to 1 103 Error reading response from host (Processor) Use the AMOUNT 1103 104 Timeout waiting for processor response Use the AMOUNT 1104 105 Credit error Attempt to credit an authorization 108 Void error Attempt to void a captured authorization 111 Capture error Capture an Authorization transaction twice or attempt to capture a transaction that is not an Authorization transaction 112 Failed AVS check You cannot generate this RESULT value by submitting an amount of 1112, but must submit a value for Address Verification Servicethat will fail In production, this error occurs only if your account is configured by PayPal customer service to use the “AVS Deny” feature 113 Cannot exceed sales cap Applies to ACH transactions only 114 CVV2 Mismatch Use the AMOUNT 1114. Only applies to TSYS Acquiring Solutions, Merchant e-Solutions, and Global Payments East and Central processors Payflow Pro Developer’s Guide Credit Card Testing Testing Address Verification Service TABLE 5.4 Obtaining RESULT value RESULT Definition How to test using Payflow Pro 1000 Generic Host (Processor) Error Use the AMOUNT 2000 - Does not apply to Elavon (formerly Nova), American Express, or Global Payments East processors Testing Address Verification Service The Payflow testing server simulates Address Verification Service by returning a value for AVSADDR based on the first three characters of the submitted value for STREET. The testing server returns a value for AVSZIP based on the submitted ZIP value as shown in the table. If STREET starts with 667 or higher or begins with a non-numeric character, then the simulator returns AVSADDR=X, AVSZIP=X. TABLE 5.5 Testing AVSADDR Submitted Value for STREET Example STREET Value AVSADDR Result 000-333 24285 Elm Y 334-666 49354 Main N 667 or higher or begins with a non-numeric character 79232 Maple X Submitted Value for ZIP Example ZIP Value AVSZIP Result 00000-50000 00382 Y 50001-99999 94303 N Any value (if street address is 667 or higher or begins with a non-numeric character) STREET=79232 Maple, ZIP=20304 X TABLE 5.6 Testing AVSZIP Testing Card Security Code If you submit a value for the card security code, the cardholder’s bank returns a Yes / No / Not Supported (Y / N / X) response on whether the value matches the number on file at the bank. Card security code is described in “Card Security Code Validation” on page 46. N O T E : Some processors will decline (RESULT value 12) a transaction if the card security code does not match without returning a CVV2MATCH value. Test the results and check with your processor to determine whether they support card security code checking. Payflow Pro Developer’s Guide 53 Credit Card Testing Testing Address Verification Service For the testing server, the first three characters of the CVV2 value determine the CVV2MATCH result, as shown here. TABLE 5.7 Testing CVV2MATCH 54 CVV2 Value CVV2MATCH Value 000 Y 001-300 Y 301-600 N 601 or higher X Payflow Pro Developer’s Guide 6 Responses to Transaction Requests When a transaction finishes, the Payflow server returns a response string made up of namevalue pairs. This is an example response string. RESULT=0&PNREF=EFHP0D426A53&RESPMSG=APPROVED&AUTHCODE=25TEST&AVSADDR =Y&AVSZIP=N&CVV2MATCH=Y Contents of a Response to a Credit Card Transaction Request The table below describes values that can be returned in response strings TABLE 6.8 Transaction response values Field Description PNREF Payflow Transaction ID, a unique number that identifies the transaction. Character length and limitations: 12 alphanumeric characters PPREF Unique transaction ID of the payment. Character length and limitations: 17-character string RESULT The outcome of the attempted transaction. RESULT=0 means the transaction was approved. N O T E : For Account Verification transactions, RESULT=0 with RESPMSG=Verified means a zero dollar authorization has been successfully performed. Any other value for RESULT indicates a decline or error. Character length and limitations: variable length, numeric CVV2MATCH Result of the card security code (CVV2) check. The issuing bank may decline the transaction if there is a mismatch. In other cases, the transaction may be approved despite a mismatch. Character length and limitations: 1 alpha character (Y, N, X, or no response) RESPMSG The response message returned with the transaction result. Exact wording varies. Sometimes a colon appears after the initial RESPMSG followed by more detailed information. N O T E : For Account Verification transactions, RESULT=0 with RESPMSG=Verified means a zero dollar authorization has been successfully performed. Character length and limitations: variable, alphanumeric characters Website Payments Pro Payflow Edition Developer’s Guide 55 6 Responses to Transaction Requests Contents of a Response to a Credit Card Transaction Request TABLE 6.8 Transaction response values Field Description AUTHCODE Returned for Sale, Authorization, and Voice Authorization credit card transactions. AUTHCODE is the approval code obtained over the telephone from the processing network. AUTHCODE is required when submitting a Force (F) transaction. Character length and limitations: 6 alphanumeric characters AVSADDR Address Verification Service address response returned if you are using Address Verification Service. Address Verification Service address responses are for advice only. This process does not affect the outcome of the authorization. Character length and limitations: 1 alpha character (Y, N, X, or no response) AVSZIP Address Verification Service address response returned if you are using Address Verification Service. Address Verification Service address responses are for advice only. This process does not affect the outcome of the authorization. Character length and limitations: 1 alpha character (Y, N, X, or no response) IAVS International Address Verification Service address responses may be returned if you are using Address Verification Service. IAVS responses are for advice only. This value does not affect the outcome of the transaction. Indicates whether Address Verification Service response is international (Y), US (N), or cannot be determined (X). Client version 3.06 or later is required. Character length and limitations: 1 alpha character (Y, N, X, or no response) PROCAVS Address Verification Service response from the processor when you use Address Verification Service and send a VERBOSITY request parameter value of MEDIUM. Character length and limitations: 1 character PROCCVV2 CVV2 response from the processor when you send a VERBOSITY request parameter value of MEDIUM. Character length and limitations: 1 character CORRELATIONID Value used for tracking this Direct Payment transaction. Character length and limitations: 13 alphanumeric characters AMEXID Unique transaction ID returned when VERBOSITY=MEDIUM or VERBOSITY=HIGH for tracking American Express CAPN transactions. N O T E : American Express CAPN transactions only: used by merchants who authorize transactions through the payflow gateway but settle through a third-party solution. Character length and limitations: 15 numeric characters 56 Website Payments Pro Payflow Edition Developer’s Guide Responses to Transaction Requests BALAMT Response Parameter and Stored Value Cards 6 TABLE 6.8 Transaction response values Field Description AMEXPOSDATA Value returned when VERBOSITY=MEDIUM or VERBOSITY=HIGH.. Character length and limitations: 12 alphanumeic characters BALAMT Response Parameter and Stored Value Cards BALAMT is a parameter that may be returned by transactions meeting Card Acceptance Processing Network (CAPN) requirements when that transaction involves a stored value card. Stored value cards typically are offered as “gift” cards, allowing the user to spend any amount up to the balance remaining on the card. BALAMT returns the balance on the card provided that the card is active and is not compromised. If the card is used to purchase merchandise exceeding the card balance, American Express declines the transaction and returns the card balance in BALAMT. For details on American Express CAPN request transaction parameters, see Appendix C, “Submitting Purchasing Card Level 2 and Level 3 Transactions.” American Express CAPN Stored Value Card Example The Authorization request is for a purchase of 123.00. TRXTYPE=A&TENDER=C&PWD=x1y2z3&PARTNER=PayPal&VENDOR=SuperMerchant&USER=Supe rMerchant&ACCT=5555555555554444&EXPDATE=0308&AMT=123.00&STREET=5199 MAPLE&ZIP=94588 Because the response returns a BALAMT of 99.00, the Authorization is declined. RESULT=12&PNREF=VXYZ01234567&RESPMSG=DECLINED&BALANCE=99.00&AVSADDR=Y&AVSZI P=N PNREF Value The PNREF is a unique transaction identification number issued by PayPal that identifies the transaction for billing, reporting, and transaction data purposes. The PNREF value appears in the Transaction ID column in PayPal Manager reports. z The PNREF value is used as the ORIGID value (original transaction ID) in Delayed Capture transactions (TRXTYPE=D), Credits (TRXTYPE=C), Inquiries (TRXTYPE=I), and Voids (TRXTYPE=V). z The PNREF value is used as the ORIGID value (original transaction ID) value in reference transactions for Authorization (TRXTYPE=A) and Sale (TRXTYPE=S). N O T E : The PNREF is also referred to as the Transaction ID in PayPal Manager. Website Payments Pro Payflow Edition Developer’s Guide 57 6 Responses to Transaction Requests RESULT Values and RESPMSG Text PNREF Format The PNREF is a 12-character string of printable characters, for example: z VADE0B248932 z ACRAF23DB3C4 N O T E : Printable characters also include symbols other than letters and numbers such as the question mark (?). A PNREF typically contains letters and numbers only. The PNREF in a transaction response tells you that your transaction is connecting to PayPal. RESULT Values and RESPMSG Text The RESULT parameter and value is the first name-value pair returned in the response string. The value of RESULT indicates the overall status of the transaction attempt: z A value of 0 (zero) indicates that no errors occurred and the transaction was approved. N O T E : For Account Verification transactions, RESULT=0 with RESPMSG=Verified means a zero dollar authorization has been successfully performed. z A value less than 0 indicates that a communication error occurred. In this case, no transaction is attempted. z A value greater than 0 indicates a decline or error. The response message (RESPMSG) provides a brief description for decline or error results. RESULT Values for Transaction Declines or Errors For non-zero RESULT values, the response string includes a RESPMSG name-value pair. The exact wording of the RESPMSG (shown in bold) may vary. Sometimes a colon appears after the initial RESPMSG followed by more detailed information. TABLE 6.9 Payflow Transaction RESULT Values and RESPMSG Text RESULT RESPMSG and Explanation 0 Approved N O T E : PayPal processor: Warning information may be returned that may be useful to the request applicaton. See the PayPal API documentation on the PayPal website for information on corrective actions. 58 Website Payments Pro Payflow Edition Developer’s Guide Responses to Transaction Requests RESULT Values and RESPMSG Text 6 TABLE 6.9 Payflow Transaction RESULT Values and RESPMSG Text RESULT RESPMSG and Explanation 1 User authentication failed. Error is caused by one or more of the following: z Login information is incorrect. Verify that USER, VENDOR, PARTNER, and PASSWORD have been entered correctly. VENDOR is your merchant ID and USER is the same as VENDOR unless you created a Payflow Pro user. All fields are case sensitive. z Invalid Processor information entered. Contact merchant bank to verify. z "Allowed IP Address" security feature implemented. The transaction is coming from an unknown IP address. See PayPal Manager online help for details on how to use Manager to update the allowed IP addresses. z You are using a test (not active) account to submit a transaction to the live PayPal servers. Change the host address from the test server URL to the live server URL 2 Invalid tender type. Your merchant bank account does not support the following credit card type that was submitted. 3 Invalid transaction type. Transaction type is not appropriate for this transaction. For example, you cannot credit an authorization-only transaction 4 Invalid amount format. Use the format: “#####.##” Do not include currency symbols or commas. 5 Invalid merchant information. Processor does not recognize your merchant account information. Contact your bank account acquirer to resolve this problem. 6 Invalid or unsupported currency code 7 Field format error. Invalid information entered. See RESPMSG 8 Not a transaction server 9 Too many parameters or invalid stream 10 Too many line items 11 Client time-out waiting for response 12 Declined. Check the credit card number, expiration date, and transaction information to make sure they were entered correctly. If this does not resolve the problem, have the customer call their card issuing bank to resolve. 13 Referral. Transaction cannot be approved electronically but can be approved with a verbal authorization. Contact your merchant bank to obtain an authorization and submit a manual Voice Authorization transaction. 19 Original transaction ID not found. The transaction ID you entered for this transaction is not valid. See RESPMSG 20 Cannot find the customer reference number 22 Invalid ABA number Website Payments Pro Payflow Edition Developer’s Guide 59 6 Responses to Transaction Requests RESULT Values and RESPMSG Text TABLE 6.9 Payflow Transaction RESULT Values and RESPMSG Text 60 RESULT RESPMSG and Explanation 23 Invalid account number. Check credit card number and re-submit. 24 Invalid expiration date. Check and re-submit. 25 Invalid Host Mapping. You are trying to process a tender type such as Discover Card, but you are not set up with your merchant bank to accept this card type. z You are trying to process a tender type such as Discover Card, but you are not set up with your merchant bank to accept this card type. z You are trying to process an Express Checkout transaction when your account is not set up to do so. Contact your account holder to have Express Checkout added to your account. 26 Invalid vendor account. Login information is incorrect. Verify that USER, VENDOR, PARTNER, and PASSWORD have been entered correctly. VENDOR is your merchant ID and USER is the same as VENDOR unless you created a Payflow Pro user. All fields are case sensitive. 27 Insufficient partner permissions 28 Insufficient user permissions 29 Invalid XML document. This could be caused by an unrecognized XML tag or a bad XML format that cannot be parsed by the system. 30 Duplicate transaction 31 Error in adding the recurring profile 32 Error in modifying the recurring profile 33 Error in canceling the recurring profile 34 Error in forcing the recurring profile 35 Error in reactivating the recurring profile 36 OLTP Transaction failed 37 Invalid recurring profile ID 50 Insufficient funds available in account 51 Exceeds per transaction limit 99 General error. See RESPMSG. 100 Transaction type not supported by host 101 Time-out value too small 102 Processor not available 103 Error reading response from host Website Payments Pro Payflow Edition Developer’s Guide Responses to Transaction Requests RESULT Values and RESPMSG Text 6 TABLE 6.9 Payflow Transaction RESULT Values and RESPMSG Text RESULT RESPMSG and Explanation 104 Timeout waiting for processor response. Try your transaction again. 105 Credit error. Make sure you have not already credited this transaction, or that this transaction ID is for a creditable transaction. (For example, you cannot credit an authorization.) 106 Host not available 107 Duplicate suppression time-out 108 Void error. See RESPMSG. Make sure the transaction ID entered has not already been voided. If not, then look at the Transaction Detail screen for this transaction to see if it has settled. (The Batch field is set to a number greater than zero if the transaction has been settled). If the transaction has already settled, your only recourse is a reversal (credit a payment or submit a payment for a credit) 109 Time-out waiting for host response 110 Referenced auth (against order) Error 111 Capture error. Either an attempt to capture a transaction that is not an authorization transaction type, or an attempt to capture an authorization transaction that has already been captured. 112 Failed AVS check. Address and ZIP code do not match. An authorization may still exist on the cardholder’s account. 113 Merchant sale total will exceed the sales cap with current transaction. ACH transactions only. 114 Card Security Code (CSC) Mismatch. An authorization may still exist on the cardholder’s account. 115 System busy, try again later 116 VPS Internal error. Failed to lock terminal number 117 Failed merchant rule check. One or more of the following three failures occurred: An attempt was made to submit a transaction that failed to meet the security settings specified on the PayPal Manager Security Settings page. If the transaction exceeded the Maximum Amount security setting, then no values are returned for AVS or CSC. AVS validation failed. The AVS return value should appear in the RESPMSG. CSC validation failed. The CSC return value should appear in the RESPMSG 118 Invalid keywords found in string fields 120 Attempt to reference a failed transaction 121 Not enabled for feature Website Payments Pro Payflow Edition Developer’s Guide 61 6 Responses to Transaction Requests RESULT Values and RESPMSG Text TABLE 6.9 Payflow Transaction RESULT Values and RESPMSG Text RESULT RESPMSG and Explanation 122 Merchant sale total will exceed the credit cap with current transaction. ACH transactions only. 125 Fraud Protection Services Filter — Declined by filters 126 Fraud Protection Services Filter — Flagged for review by filters I M P O R T A N T : RESULT value 126 indicates that a transaction triggered a fraud filter. This is not an error, but a notice that the transaction is in a review status. The transaction has been authorized but requires you to review and to manually accept the transaction before it will be allowed to settle. RESULT value 126 is intended to give you an idea of the kind of transaction that is considered suspicious to enable you to evaluate whether you can benefit from using the Fraud Protection Services. To eliminate RESULT 126, turn the filters off. For more information, see the fraud documentation for your payments solution. 62 127 Fraud Protection Services Filter — Not processed by filters 128 Fraud Protection Services Filter — Declined by merchant after being flagged for review by filters 132 Card has not been submitted for update 133 Data mismatch in HTTP retry request 150 Issuing bank timed out 151 Issuing bank unavailable 200 Reauth error 201 Order error 600 Cybercash Batch Error 601 Cybercash Query Error 1000 Generic host error. This is a generic message returned by your credit card processor. The RESPMSG will contain more information describing the error. 1001 Buyer Authentication Service unavailable 1002 Buyer Authentication Service — Transaction timeout 1003 Buyer Authentication Service — Invalid client version 1004 Buyer Authentication Service — Invalid timeout value 1011 Buyer Authentication Service unavailable 1012 Buyer Authentication Service unavailable Website Payments Pro Payflow Edition Developer’s Guide Responses to Transaction Requests RESULT Values and RESPMSG Text 6 TABLE 6.9 Payflow Transaction RESULT Values and RESPMSG Text RESULT RESPMSG and Explanation 1013 Buyer Authentication Service unavailable 1014 Buyer Authentication Service — Merchant is not enrolled for Buyer Authentication Service (3-D Secure) 1016 Buyer Authentication Service — 3-D Secure error response received. Instead of receiving a PARes response to a Validate Authentication transaction, an error response was received. 1017 Buyer Authentication Service — 3-D Secure error response is invalid. An error response is received and the response is not well formed for a Validate Authentication transaction. 1021 Buyer Authentication Service — Invalid card type 1022 Buyer Authentication Service — Invalid or missing currency code 1023 Buyer Authentication Service — merchant status for 3D secure is invalid 1041 Buyer Authentication Service — Validate Authentication failed: missing or invalid PARES 1042 Buyer Authentication Service — Validate Authentication failed: PARES format is invalid 1043 Buyer Authentication Service — Validate Authentication failed: Cannot find successful Verify Enrollment 1044 Buyer Authentication Service — Validate Authentication failed: Signature validation failed for PARES 1045 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid amount in PARES 1046 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid acquirer in PARES 1047 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid Merchant ID in PARES 1048 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid card number in PARES 1049 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid currency code in PARES 1050 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid XID in PARES 1051 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid order date in PARES Website Payments Pro Payflow Edition Developer’s Guide 63 6 Responses to Transaction Requests RESULT Values and RESPMSG Text TABLE 6.9 Payflow Transaction RESULT Values and RESPMSG Text RESULT RESPMSG and Explanation 1052 Buyer Authentication Service — Validate Authentication failed: This PARES was already validated for a previous Validate Authentication transaction RESULT Values for Communications Errors A RESULT value less than zero indicates that a communication error occurred. In this case, no transaction is attempted. A value of -1 or -2 usually indicates a configuration error caused by an incorrect URL or by configuration issues with your firewall. A value of -1 or -2 can also be possible if the PayPal servers are unavailable, or an incorrect server/socket pair has been specified. A value of -1 can also result when there are internet connectivity errors. Contact customer support regarding any other errors. For information on firewall configuration, see Chapter 2, “Downloading, Installing, and Activating.” Details of the response message may vary slightly from that shown in the table, depending on your SDK integration. TABLE 6.10 Communications RESULT values 64 RESULT Description -1 Failed to connect to host -2 Failed to resolve hostname -5 Failed to initialize SSL context -6 Parameter list format error: & in name -7 Parameter list format error: invalid [ ] name length clause -8 SSL failed to connect to host -9 SSL read failed -10 SSL write failed -11 Proxy authorization failed -12 Timeout waiting for response -13 Select failure -14 Too many connections -15 Failed to set socket options -20 Proxy read failed Website Payments Pro Payflow Edition Developer’s Guide Responses to Transaction Requests RESULT Values and RESPMSG Text 6 TABLE 6.10 Communications RESULT values RESULT Description -21 Proxy write failed -22 Failed to initialize SSL certificate -23 Host address not specified -24 Invalid transaction type -25 Failed to create a socket -26 Failed to initialize socket layer -27 Parameter list format error: invalid [ ] name length clause -28 Parameter list format error: name -29 Failed to initialize SSL connection -30 Invalid timeout value -31 The certificate chain did not validate, no local certificate found -32 The certificate chain did not validate, common name did not match URL -40 Unexpected Request ID found in request -41 Required Request ID not found in request -99 Out of memory -100 Parameter list cannot be empty -103 Context initialization failed -104 Unexpected transaction state -105 Invalid name value pair request -106 Invalid response format -107 This XMLPay version is not supported -108 The server certificate chain did not validate -109 Unable to do logging -111 The following error occurred while initializing from message file:-113 Unable to round and truncate the currency value simultaneously Website Payments Pro Payflow Edition Developer’s Guide 65 6 66 Responses to Transaction Requests RESULT Values and RESPMSG Text Website Payments Pro Payflow Edition Developer’s Guide A Processors Requiring Additional Transaction Parameters This appendix lists both required and optional parameters supplementary to the common parameter set. In this Appendix z “American Express” on page 67 z “First Data Merchant Services (FDMS) Nashville” on page 76 z “First Data Merchant Services (FDMS) South” on page 77 z “First Data Merchant Services (FDMS) North” on page 77 z “Elavon (Formerly Nova)” on page 79 z “Paymentech” on page 79 z “TSYS Acquiring Solutions” on page 83 American Express In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” American Express accepts the parameters described in this section. Parameters to meet American Express Card Acceptance and Processing Network (CAPN) requirements are described in Table A.1. American Express (legacy) platform parameters are described in Table A.2. Payflow Pro Developer’s Guide 67 A Processors Requiring Additional Transaction Parameters American Express American Express Additional Credit Card Parameters (CAPN) N O T E : You should start coding to the CAPN parameters if you want to be able to impact what appears on AMEX statements and reports. With a few exceptions, most merchants in the United States follow CAPN requirements; international merchants do not. If you are not sure whether you should make the coding changes, contact Customer Service. See “How to Contact Customer Support” on page 9 for contact information. American Express Phoenix accepts the following parameters to meet CAPN requirements. TABLE A.1 Parameter American Express CAPN parameters Description Required Type Length Retail Transaction Advice Addendum Parameters (for SWIPE transactions) L_DESCn Description of this line-item (n is a line item number from 1 to 6) No Alphanumeric 19 L_AMTn Amount of this line-item (n is a line item number from 1 to 6) Must include a decimal and be exact to the cent (42.00, not 42) and exclude comma separators (1234.56 not 1,234.56) Examples: tip=3.00, convenience charge=2.00 No Numeric 12 L_QTYn Quantity of this line-item (n is a line item number from 1 to 6) No Numeric 3 Internet Transaction Data Parameters 68 EMAIL Account holder’s email address No Alphanumeric 60 PHONENUM Account holder’s telephone number No String 20 PHONETYPE Telephone company provided ANI information identifier digits indicating the telephone call type Examples: cellular (61-63), payphone (27) No Alphanumeric 2 CUSTHOSTNAME Name of the server that the account holder is connected to Example: PHX.QW.AOL.COM No Alphanumeric and special characters 60 CUSTBROWSER Account holder’s HTTP browser type Example: MOZILLA/4.0~(COMPATIBLE;~MSIE~5.0;~W INDOWS~95) No Alphanumeric and special characters 60 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters American Express TABLE A.1 A American Express CAPN parameters (Continued) Parameter Description Required Type Length CUSTIP Account holder’s IP address No Alphanumeric and special characters 15 SHIPTOCOUNTRY Numeric country code of ship-to country Example: USA: 840 No Alphanumeric 3 SHIPMETHOD Shipping method code. The values are: 01 = Same day 02 = Overnight/next day 03 = Priority, 2 - 3 days 04 = Ground, 4 or more days 05 = Electronic delivery 06 - ZZ = Reserved for future use No Alphanumeric 2 SKU Merchant product SKU No Alphanumeric 15 STREET Account holder’s street address (number and street name) No Alphanumeric 30 ZIP Account holder’s 5- to 9-digit ZIP (postal) code excluding spaces, dashes, and non-numeric characters Example: 951121737 No String 9 PHONENUM Account holder’s telephone number. The formats are xxx-xxx-xxxx (US numbers) +xxxxxxxxxxx (international numbers) No String 20 SHIPTOFIRSTNAME First name in the shipping address No Alphanumeric 30 SHIPTOLASTNAME Last name in the shipping address No Alphanumeric 30 SHIPTOSTREET Shipping street address No Alphanumeric 30 SHIPTOCOUNTRY Numeric country code Example: USA: 840 No Alphanumeric 3 AVS Parameters Payflow Pro Developer’s Guide 69 A Processors Requiring Additional Transaction Parameters American Express TABLE A.1 American Express CAPN parameters (Continued) Parameter Description Required Type Length SHIPTOZIP Shipping 5- to 9-digit ZIP (postal) code excluding spaces, dashes, and non-numeric characters Example: 951121737 No Alphanumeric 9 SHIPTOPHONENUM Shipping telephone number No String 10 RECURRING Identifies the transaction as recurring. This value does not activate PayPal’s Recurring Billing Service APIs. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Virtual Terminal. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 Alphanumeric 30 Location Transaction Advice Addendum Parameters MERCHANTNAME Name of merchant No MERCHANTSTREET Merchant’s street address (number and street name) No MERCHANTCITY Merchant’s city No MERCHANTSTATE Merchant’s state No MERCHANTCOUNTRYCO DE Merchant’s numeric country code Example: USA: 840 No Alphanumeric 3 MERCHANTZIP Merchant’s 5- to 9-digit ZIP (postal) code excluding spaces, dashes, and non-numeric characters Example: 951121737 No Alphanumeric 9 Transaction Advice Detail Parameters 70 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters American Express TABLE A.1 A American Express CAPN parameters (Continued) Parameter Description Required Type Length ADDLAMTn Detail of a charge where n is a value from 1 - 5 Use for additional breakdown of the amount Must include a decimal and be exact to the cent (42.00, not 42) and exclude comma separators (1234.56 not 1,234.56) Examples: tip=3.00, convenience charge=2.00 No Numeric 12 ADDLAMTTYPEn A 3-digit code indicating the type of the corresponding charge detail, where n is a value from 1 - 5 No Alphanumeric 3 Airline Passenger Data Parameters AIR-DEPARTUREDATE Departure date in the format YYYYMMDD. No Alphanumeric 8 AIR-PASSENGERNAME Name of the passenger in the following format with fields separated by a space: surname firstname middleinitial title No Alphanumeric 60 AIR-ORIGIN Airport code of the originating airport. For a list of airport codes, see http://www.worldairport-codes.com/alphabetical/airportcode/a.html. No Alphanumeric 5 No Alphanumeric 5 N O T E : Present day airport codes are three characters in length. The five character length is designed to allow for future expansion. AIR-DESTINATION Destination airport code for the first segment of the trip; this is not necessarily the final destination. For example, if a passenger flies from STL to MIA with a layover at JFK, the destination airport is JFK. For a list of airport codes, see http://www.worldairport-codes.com/alphabetical/airportcode/a.html. N O T E : Present day airport codes are three characters in length. The five character length is designed to allow for future expansion. Payflow Pro Developer’s Guide 71 A Processors Requiring Additional Transaction Parameters American Express TABLE A.1 American Express CAPN parameters (Continued) Parameter Description Required Type Length AIRNUMBEROFCITIES Number of unique cities in this trip including the cities of origin and destination, where a maximum value of 10 is allowed. For example, AIRNUMBEROFCITIES is 3 for the following trip: DEN to LAX LAX to SFO SFO to DEN If not provided, this value is equal to the number of AIR-ROUTINGCITYn parameters. No Numeric AIR-ROUTINGCITYn Airport codes of each city in this flight including cities of origin and destination, where n is a value from 1 to 10. For a list of airport codes, see http://www.worldairport-codes.com/alphabetical/airportcode/a.html. No Alphanumeric 5 N O T E : Present day airport codes are three characters in length. The five character length is designed to allow for future expansion. 72 AIR-CARRIERn Two character airline code for each unique airline in this flight, where n is a value from 1 to 10. If the same carrier is used for multiple segments of the trip, it is passed only once. For example, the two AIR-CARRIERn values for the following trip are UA and AA: UA flight from IAD to DEN UA flight from DEN to LAX UA flight from LAX to SFO AA flight from SFO to DFW For information about airlines codes, see http://en.wikipedia.org/wiki/Airline_codes-All. No Alphanumeric 5 AIR-FAREBASIS List discounts associated with the travel. No Alphanumeric 24 AIRNUMBEROFPASSENGER S Number of passengers on this trip. No Numeric AIR-ISETICKET If this is an electronic ticket. The values are: Y = yes N = no No Alphanumeric 1 AIRRESERVATIONCODE Code assigned to the travel reservation before the ticket was purchased. No Alphanumeric 15 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters American Express TABLE A.1 Parameter A American Express CAPN parameters (Continued) Description Required Type Length FIRSTNAME Account holder's first and last name. Note: Even though the parameter name indicates only the first name, this single parameter holds all of the person's name information (both first and last name, at a minimum). No Alphanumeric 13 LASTNAME Account holder's last name. No Alphanumeric 13 INVNUM Merchant invoice number. The merchant invoice number is used for authorizations and settlements and, depending on your merchant bank, will appear on your customer's credit card statement and your bank reconciliation report. If you do not provide an invoice number, the transaction ID (PNREF) will be submitted. No Alphanumeric 9 ORDERDATE Order date For example, July 28, 2003 is 072803. Format: mmddyy (with no slashes or dashes) No Numeric 7 ORDERDATETIME Order time and date Format is either YYYY-MM-DD or YYYY-MM-DD HH:MI:SS (where HH is in 24-hour time).If the value does not conform to one of the formats or if the date is not valid (for example, 2004-17-35), then the transaction is rejected with: RESULT=7(SIG_FIELD_ERR) RESPMSG=Invalid ORDERTIME A truncated version of the ORDERTIME value (up to 7 characters) overwrites any value provided by ORDERDATE. If no value is provided, a NULL value is stored. No SWIPE Allows Track 1 and Track 2 data to be passed to enable a card-present transaction No Other 19 Alphanumeric 80 American Express Additional Credit Card Parameters (Legacy) In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” American Express Phoenix accepts the following legacy parameters. N O T E : Merchants in the United States follow the CAPN requirements and use the parameters described in Table A.1; international merchants do not and instead use the legacy Payflow Pro Developer’s Guide 73 A Processors Requiring Additional Transaction Parameters American Express parameters described in Table A.2. There are a few exceptions. If you are not sure, contact Customer Service. See “How to Contact Customer Support” on page 9 for contact information. TABLE A.2 74 American Express legacy parameters Parameter Description Required Type Length DESC Describes the transaction. No Alphanumeric Brighton 40 Other American Express platforms 23 DESC1 Describes the transaction. No Alphanumeric 40 DESC2 Describes the transaction. No Alphanumeric 40 DESC3 Describes the transaction. No Alphanumeric 40 DESC4 Describes the transaction. No Alphanumeric 40 FIRSTNAME Account holder's first and last name. Note: Even though the parameter name indicates only the first name, this single parameter holds all of the person's name information (both first and last name, at a minimum). No Alphanumeric 13 LASTNAME Account holder's last name. No Alphanumeric 13 INVNUM Merchant invoice number. The merchant invoice number is used for authorizations and settlements and, depending on your merchant bank, will appear on your customer's credit card statement and your bank reconciliation report. If you do not provide an invoice number, the transaction ID (PNREF) will be submitted. No Alphanumeric 9 ORDERDATE Specifies an order date. For example, July 28, 2003 is 072803. Format: mmddyy (with no slashes or dashes) No Numeric 7 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters American Express TABLE A.2 American Express legacy parameters (Continued) Parameter Description Required ORDERDATETIME Specifies an order time and date. Format is either YYYY-MM-DD or YYYY-MM-DD HH:MI:SS (where HH is in 24-hour time).If the value does not conform to one of the formats or if the date is not valid (for example, 2004-17-35), then the transaction is rejected with: RESULT=7(SIG_FIELD_ERR) RESPMSG=Invalid ORDERTIME A truncated version of the ORDERTIME value (up to 7 characters) overwrites any value provided by ORDERDATE. If no value is provided, a NULL value is stored No RECURRING Identifies the transaction as recurring. This value does not activate PayPal’s Recurring Billing Service APIs. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Manual Transactions page. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 SWIPE Allows Track 1 and Track 2 data to be passed to enable a card-present transaction. No Alphanumeric 80 Payflow Pro Developer’s Guide A Type Length 19 75 A Processors Requiring Additional Transaction Parameters First Data Merchant Services (FDMS) Nashville First Data Merchant Services (FDMS) Nashville FDMS Nashville, Additional Credit Card Parameters In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” FDMS Nashville accepts the following parameters: TABLE A.3 76 FDMS Nashville additional parameters Parameter Description Required Type Length INVNUM Merchant invoice number. The merchant invoice number is used for authorizations and settlements and, depending on your merchant bank, will appear on your customer's credit card statement and your bank reconciliation report. If you do not provide an invoice number, the transaction ID (PNREF) will be submitted. No Alphanumeric 9 RECURRING Identifies the transaction as recurring. This value does not activate PayPal’s Recurring Billing Service API. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Manual Transactions page. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 SWIPE Allows Track 1 and Track 2 data to be passed to enable a card-present transaction. No Alphanumeric 80 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters First Data Merchant Services (FDMS) South A First Data Merchant Services (FDMS) South FDMS South, Additional Credit Card Parameters In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” FDMS South accepts the following parameters: TABLE A.4 FDMS South additional parameters Parameter Description Required Type Length SWIPE Allows Track 1 and Track 2 data to be passed to enable a card-present transaction. No Alphanumeric 80 First Data Merchant Services (FDMS) North FDMS North, Additional Credit Card Parameters In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” FDMS North (also known as FDMS CardNet) accepts the parameters in Table A.5. TABLE A.5 FDMS North additional parameters Parameter Description Required Type Length DESC Use the DESC* parameters to pass in your DBA name and other data describing the transaction. This information will be displayed in the end user’s statement. Note: FDMS North passes the descriptive data to the card associations with the following character lengths: z Visa: 25 z MasterCard: 22 z AMEX: 20 z DISC: 22 Some card associations truncate the value to 19 characters. If you have questions, consult the card association. No Alphanumeric 25 MERCHSVC Defaults to CITY (where the merchant outlet is located) for retail and to PHONENUM for non-retail. For example, 800 111-1111. Use uppercase characters. The first three positions must be numeric. No Alphanumeric 13 Payflow Pro Developer’s Guide 77 A Processors Requiring Additional Transaction Parameters Merchant e-Solutions Merchant e-Solutions Merchant e-Solutions, Additional Credit Card Parameters In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” Merchant e-Solutions accepts the following parameters: TABLE A.6 TSYS Acquiring Solutionsa additional parameters Parameter Description Required Type Length INVNUM Merchant invoice number. The merchant invoice number is used for authorizations and settlements and, depending on your merchant bank, will appear on your customer's credit card statement and your bank reconciliation report. If you do not provide an invoice number, the transaction ID (PNREF) will be submitted. No Alphanumeric 9 SWIPE Allows Track 1 and Track 2 data to be passed to enable a card-present transaction. No Alphanumeric 80 RECURRING Identifies the transaction as recurring. This value does not activate PayPal’s Recurring Billing Service APIs. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Virtual Terminal page. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 a. Formerly Vital Processing Services 78 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters Elavon (Formerly Nova) A Elavon (Formerly Nova) Elavon, Additional Credit Card Parameters In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,”Elavon accepts the following parameter: TABLE A.7 Elavon additional parameters Parameter Description Required Type Length RECURRING Identifies the transaction as recurring. This value does not activate PayPal’s Recurring Billing Service API. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Manual Transactions page. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 Paymentech Paymentech Salem (New Hampshire), Additional Credit Card Parameters (CAPN) In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” Paymentech Salem (New Hampshire) accepts the parameters in Table A.8 to meet CAPN requirements. TABLE A.8 Parameter Additional Paymentech parameters to meet CAPN requirements Description Required Type Length No Alphanumeric 60 Internet Transaction Data Parameters EMAIL Payflow Pro Developer’s Guide Account holder’s email address 79 A Processors Requiring Additional Transaction Parameters Paymentech TABLE A.8 Additional Paymentech parameters to meet CAPN Parameter Description Required Type Length PHONENUM Account holder’s telephone number No String 20 PHONETYPE Telephone company provided ANI information identifier digits indicating the telephone call type Examples: cellular (61-63), payphone (27) No Alphanumeric 2 CUSTHOSTNAME Name of the server that the account holder is connected to Example: PHX.QW.AOL.COM No Alphanumeric and special character s 60 CUSTBROWSER Account holder’s HTTP browser type Example: MOZILLA/4.0~(COMPATIBLE;~MSIE~5.0;~WI NDOWS~95) No Alphanumeric and special character s 60 CUSTIP Account holder’s IP address No Alphanumeric and special character s 15 SHIPTOCOUNTRY Numeric country code of ship-to country Example: USA: 840 No Alphanumeric 3 SHIPMETHOD Shipping method code. The values are: 01 = Same day 02 = Overnight/next day 03 = Priority, 2 - 3 days 04 = Ground, 4 or more days 05 = Electronic delivery 06 - ZZ = Reserved for future use No Alphanumeric 2 SKU Merchant product SKU No Alphanumeric 15 Account holder’s street address (number and street name) No Alphanumeric 30 AVS Parameters STREET 80 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters Paymentech TABLE A.8 Additional Paymentech parameters to meet CAPN Parameter Description Required Type Length ZIP Account holder’s 5- to 9-digit ZIP (postal) code excluding spaces, dashes, and non-numeric characters Example: 951121737 No String 9 PHONENUM Account holder’s telephone number. The formats are xxx-xxx-xxxx (US numbers) +xxxxxxxxxxx (international numbers) No String 20 SHIPTOFIRSTNAME First name in the shipping address No Alphanumeric 30 SHIPTOLASTNAME Last name in the shipping address No Alphanumeric 30 SHIPTOSTREET Shipping street address No Alphanumeric 30 SHIPTOCOUNTRY Numeric country code Example: USA: 840 No Alphanumeric 3 SHIPTOZIP Shipping 5- to 9-digit ZIP (postal) code excluding spaces, dashes, and non-numeric characters Example: 951121737 No Alphanumeric 9 SHIPTOPHONENUM Shipping telephone number No String 10 RECURRING Identifies the transaction as recurring. This value does not activate the PayPal Recurring Billing Service API. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Virtual Terminal. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 Payflow Pro Developer’s Guide A 81 A Processors Requiring Additional Transaction Parameters Paymentech Paymentech, Additional Credit Card Parameters (Legacy) In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” Paymentech accepts the following legacy parameters. For best AVS results, pass the city and state parameters in the parameter list. TABLE A.9 82 Additional Paymentech parameters (legacy) Parameter Description Required Type Length CITY Cardholder’s billing city. No Alpha 20 BILLTOCOUNTRY Cardholder’s billing country code Yes Numeric 3 INVNUM Merchant invoice number. The merchant invoice number is used for authorizations and settlements and, depending on your merchant bank, will appear on your customer's credit card statement and your bank reconciliation report. If you do not provide an invoice number, the transaction ID (PNREF) will be submitted. No Alphanumeric 9 MERCHDESCR Merchant descriptor. For example, ABCCMPY*FALLCATALOG No Alphanumeric 22 MERCHSVC Merchant telephone number. For example, 603-555-1212 No Alphanumeric 13 STATE Cardholder’s billing state. No Alpha 2 SWIPE Allows Track 1 and Track 2 data to be passed to enable a card-present transaction. No Alphanumeric 80 RECURRING Identifies the transaction as recurring. This value does not activate PayPal’s Recurring Billing Service APIs. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Manual Transactions page. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters TSYS Acquiring Solutions TABLE A.9 A Additional Paymentech parameters (legacy)(Continued) Parameter Description Required Type Length RECURRINGTYPE (Paymentech Tampa only) Type of transaction occurrence. The values are: F = First occurrence S = Subsequent occurrence (default) No Alpha 1 TSYS Acquiring Solutions TSYS Acquiring Solutions, Additional Credit Card Parameters (CAPN) In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” TSYS Acquiring Solutions accepts the following parameters to meet CAPN requirements. TABLE A.10 Additional TSYS Acquiring Solutions parameters to meet CAPN requirements Parameter Description Required Type Length Retail Transaction Advice Addendum Parameters (for SWIPE transactions) L_DESCn Description of this line-item (n is a line item number from 1 to 6) No Alphanumeric 19 L_AMTn Amount of this line-item (n is a line item number from 1 to 6) Must include a decimal and be exact to the cent (42.00, not 42) and exclude comma separators (1234.56 not 1,234.56) Examples: tip=3.00, convenience charge=2.00 No Numeric 12 L_QTYn Quantity of this line-item (n is a line item number from 1 to 6) No Numeric 3 Internet Transaction Data Parameters EMAIL Account holder’s email address No Alphanumeric 60 PHONENUM Account holder’s telephone number No String 20 PHONETYPE Telephone company provided ANI information identifier digits indicating the telephone call type Examples: cellular (61-63), payphone (27) No Alphanumeric 2 Payflow Pro Developer’s Guide 83 A Processors Requiring Additional Transaction Parameters TSYS Acquiring Solutions TABLE A.10 Additional TSYS Acquiring Solutions parameters to meet CAPN requirements (Continued) Parameter Description Required Type Length CUSTHOSTNAME Name of the server that the account holder is connected to Example: PHX.QW.AOL.COM No Alphanumeric and special characters 60 CUSTBROWSER Account holder’s HTTP browser type Example: MOZILLA/4.0~(COMPATIBLE;~MSIE~5.0;~W INDOWS~95) No Alphanumeric and special characters 60 CUSTIP Account holder’s IP address No Alphanumeric and special characters 15 SHIPTOCOUNTRY Numeric country code of ship-to country Example: USA: 840 No Alphanumeric 3 SHIPMETHOD Shipping method code. The values are: 01 = Same day 02 = Overnight/next day 03 = Priority, 2 - 3 days 04 = Ground, 4 or more days 05 = Electronic delivery 06 - ZZ = Reserved for future use No Alphanumeric 2 SKU Merchant product SKU No Alphanumeric 15 STREET Account holder’s street address (number and street name) No Alphanumeric 30 ZIP Account holder’s 5- to 9-digit ZIP (postal) code excluding spaces, dashes, and non-numeric characters Example: 951121737 No String 9 PHONENUM Account holder’s telephone number. The formats are xxx-xxx-xxxx (US numbers) +xxxxxxxxxxx (international numbers) No String 20 AVS Parameters 84 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters TSYS Acquiring Solutions A TABLE A.10 Additional TSYS Acquiring Solutions parameters to meet CAPN requirements (Continued) Parameter Description Required Type Length SHIPTOFIRSTNAME First name in the shipping address No Alphanumeric 30 SHIPTOLASTNAME Last name in the shipping address No Alphanumeric 30 SHIPTOSTREET Shipping street address No Alphanumeric 30 SHIPTOCOUNTRY Numeric country code Example: USA: 840 No Alphanumeric 3 SHIPTOZIP Shipping 5- to 9-digit ZIP (postal) code excluding spaces, dashes, and non-numeric characters Example: 951121737 No Alphanumeric 9 SHIPTOPHONENUM Shipping telephone number No String 10 RECURRING Identifies the transaction as recurring. This value does not activate PayPal’s Recurring Billing Service APIs. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Virtual Terminal. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 Alphanumeric 30 Location Transaction Advice Addendum Parameters MERCHANTNAME Name of merchant No MERCHANTSTREET Merchant’s street address (number and street name) No MERCHANTCITY Merchant’s city No MERCHANTSTATE Merchant’s state No Payflow Pro Developer’s Guide 85 A Processors Requiring Additional Transaction Parameters TSYS Acquiring Solutions TABLE A.10 Additional TSYS Acquiring Solutions parameters to meet CAPN requirements (Continued) Parameter Description Required Type Length MERCHANTCOUNTRYCO DE Merchant’s numeric country code Example: USA: 840 No Alphanumeric 3 MERCHANTZIP Merchant’s 5- to 9-digit ZIP (postal) code excluding spaces, dashes, and non-numeric characters Example: 951121737 No Alphanumeric 9 Transaction Advice Detail Parameters ADDLAMTn Detail of a charge where n is a value from 1 - 5 Use for additional breakdown of the amount Must include a decimal and be exact to the cent (42.00, not 42) and exclude comma separators (1234.56 not 1,234.56) Examples: tip=3.00, convenience charge=2.00 No Numeric 12 ADDLAMTTYPEn A 3-digit code indicating the type of the corresponding charge detail, where n is a value from 1 - 5 No Alphanumeric 3 Airline Passenger Data Parameters AIR-DEPARTUREDATE Departure date in the format YYYYMMDD. No Alphanumeric 8 AIR-PASSENGERNAME Name of the passenger in the following format with fields separated by a space: surname firstname middleinitial title No Alphanumeric 60 AIR-ORIGIN Airport code of the originating airport. For a list of airport codes, see http://www.worldairport-codes.com/alphabetical/airportcode/a.html. No Alphanumeric 5 N O T E : Present day airport codes are three characters in length. The five character length is designed to allow for future expansion. 86 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters TSYS Acquiring Solutions A TABLE A.10 Additional TSYS Acquiring Solutions parameters to meet CAPN requirements (Continued) Parameter Description Required Type Length AIR-DESTINATION Destination airport code for the first segment of the trip; this is not necessarily the final destination. For example, if a passenger flies from STL to MIA with a layover at JFK, the destination airport is JFK. For a list of airport codes, see http://www.worldairport-codes.com/alphabetical/airportcode/a.html. No Alphanumeric 5 N O T E : Present day airport codes are three characters in length. The five character length is designed to allow for future expansion. AIRNUMBEROFCITIES Number of unique cities in this trip including the cities of origin and destination, where a maximum value of 10 is allowed. For example, AIRNUMBEROFCITIES is 3 for the following trip: DEN to LAX LAX to SFO SFO to DEN If not provided, this value is equal to the number of AIR-ROUTINGCITYn parameters. No Numeric AIR-ROUTINGCITYn Airport codes of each city in this flight including cities of origin and destination, where n is a value from 1 to 10. For a list of airport codes, see http://www.worldairport-codes.com/alphabetical/airportcode/a.html. No Alphanumeric 5 N O T E : Present day airport codes are three characters in length. The five character length is designed to allow for future expansion. Payflow Pro Developer’s Guide 87 A Processors Requiring Additional Transaction Parameters TSYS Acquiring Solutions TABLE A.10 Additional TSYS Acquiring Solutions parameters to meet CAPN requirements (Continued) Parameter Description Required Type Length AIR-CARRIERn Two character airline code for each unique airline in this flight, where n is a value from 1 to 10. If the same carrier is used for multiple segments of the trip, it is passed only once. For example, the two AIR-CARRIERn values for the following trip are UA and AA: UA flight from IAD to DEN UA flight from DEN to LAX UA flight from LAX to SFO AA flight from SFO to DFW For information about airlines codes, see http://en.wikipedia.org/wiki/Airline_codes-All. No Alphanumeric 5 AIR-FAREBASIS List discounts associated with the travel. No Alphanumeric 24 AIRNUMBEROFPASSENGER S Number of passengers on this trip. No Numeric AIR-ISETICKET If this is an electronic ticket. The values are: Y = yes N = no No Alphanumeric 1 AIRRESERVATIONCODE Code assigned to the travel reservation before the ticket was purchased. No Alphanumeric 15 FIRSTNAME Account holder's first and last name. Note: Even though the parameter name indicates only the first name, this single parameter holds all of the person's name information (both first and last name, at a minimum). No Alphanumeric 13 LASTNAME Account holder's last name. No Alphanumeric 13 INVNUM Merchant invoice number. The merchant invoice number is used for authorizations and settlements and, depending on your merchant bank, will appear on your customer's credit card statement and your bank reconciliation report. If you do not provide an invoice number, the transaction ID (PNREF) will be submitted. No Alphanumeric 9 ORDERDATE Order date For example, July 28, 2003 is 072803. Format: mmddyy (with no slashes or dashes) No Numeric 7 Other 88 Payflow Pro Developer’s Guide Processors Requiring Additional Transaction Parameters TSYS Acquiring Solutions A TABLE A.10 Additional TSYS Acquiring Solutions parameters to meet CAPN requirements (Continued) Parameter Description Required ORDERDATETIME Order time and date Format is either YYYY-MM-DD or YYYY-MM-DD HH:MI:SS (where HH is in 24-hour time).If the value does not conform to one of the formats or if the date is not valid (for example, 2004-17-35), then the transaction is rejected with: RESULT=7(SIG_FIELD_ERR) RESPMSG=Invalid ORDERTIME A truncated version of the ORDERTIME value (up to 7 characters) overwrites any value provided by ORDERDATE. If no value is provided, a NULL value is stored. No SWIPE Allows Track 1 and Track 2 data to be passed to enable a card-present transaction No Type Length 19 Alphanumeric 80 TSYS Acquiring Solutions, Additional Credit Card Parameters (Legacy) In addition to the parameters in Table 4.1 , “Credit card transaction request parameters,” TSYS Acquiring Solutions accepts the following legacy parameters: TABLE A.11 TSYS Acquiring Solutions additional parameters (legacy) Parameter Description Required Type Length INVNUM Merchant invoice number. The merchant invoice number is used for authorizations and settlements and, depending on your merchant bank, will appear on your customer's credit card statement and your bank reconciliation report. If you do not provide an invoice number, the transaction ID (PNREF) will be submitted. No Alphanumeric 9 SWIPE Allows Track 1 and Track 2 data to be passed to enable a card-present transaction. No Alphanumeric 80 Payflow Pro Developer’s Guide 89 A Processors Requiring Additional Transaction Parameters TSYS Acquiring Solutions TABLE A.11 TSYS Acquiring Solutions additional parameters (legacy)(Continued) 90 Parameter Description Required Type Length RECURRING Identifies the transaction as recurring. This value does not activate PayPal’s Recurring Billing Service API. If the RECURRING parameter was set to Y for the original transaction, then the setting is ignored when forming Credit, Void, and Force transactions. If you subscribe to PayPal’s Fraud Protection Services: To avoid charging you to filter recurring transactions that you know are reliable, the fraud filters do not screen recurring transactions. To screen a prospective recurring customer, submit the transaction data using PayPal Manager’s Virtual Terminal page. The filters screen the transaction in the normal manner. If the transaction triggers a filter, then you can follow the normal process to review the filter results. No Alphanumeric Y or N 1 Payflow Pro Developer’s Guide B Performing TeleCheck Electronic Check Transactions This chapter describes Telecheck (electronic check) transaction processing and testing. N O T E : TeleCheck transactions are not supported on the PayPal processor. Paypal offers electronic check acceptance through TeleCheck. Before processing electronic check transactions, merchants must obtain an account through TeleCheck (www.telecheck.com). For information on: z Performing credit card transactions, skip this chapter and see “Credit Card Transactions” on page 23.” z Performing ACH transactions, contact your PayPal Sales Representative at paymentsales@PayPal.com TeleCheck Parameters Parameters used for processing electronic checks through TeleCheck are described in Table B.1. Required and optional parameters are noted. N O T E : Appendix E, “Additional Reporting Parameters,” provides a list of parameters that you can pass for reporting purposes. Required Parameters As a summary of Table B.1, the following parameters are required for every electronic check transaction: TRXTYPE TENDER CHKTYPE PARTNER VENDOR USER PWD AMT CITY DL or SS CHKNUM EMAIL MICR NAME STATE Payflow Pro Developer’s Guide 91 B Performing TeleCheck Electronic Check Transactions TeleCheck Parameters STREET ZIP TABLE B.1 92 TeleCheck Parameters Parameter Description Required Type Length AMT This is the transaction amount. Default: U.S. dollars. The transaction amount should always specify a decimal, and the exact amount to the cent (for example, 34.00, instead of 34). Do not include comma separators in the amount. Use 1199.95 not 1,199.95. Yes Numeric US Dollars only. 7 CITY Account holder’s city Yes Alpha 20 COMMENT1 User-defined value for reporting and auditing purposes. No Alphanumeric 128 COMMENT2 User-defined value for reporting and auditing purposes. No Alphanumeric 128 CHKNUM Account holder’s next unused (available) check number Yes Numeric 7 CHKTYPE Check type: P: personal (default) or C: company If CHKTYPE=P, then a value for either DL or SS must be passed as an identifier. If CHKTYPE=C, then the Federal Tax ID must be passed as the SS value. Yes Alpha DL Driver’s license number. If CHKTYPE=P, a value for either DL or SS must be passed as an identifier. Format: XXnnnnnnnn XX = State Code nnnnnnnn = DL Number Yes Alphanumeric 33 DOB Account holder’s date of birth. Format: mmddyyyy. For example, July 28, 1965 is represented as 07281965. No Alphanumeric 8 EMAIL Account holder’s e-mail address Yes Alphanumeric 40 INVNUM Check invoice number No Alphanumeric 9 MICR Magnetic Ink Check Reader. This is the entire line of numbers at the bottom of all checks. It includes the transit number, account number, and check number. Yes Alphanumeric 35 NAME Account holder’s name as it appears on the check Yes Alphanumeric 30 Payflow Pro Developer’s Guide Performing TeleCheck Electronic Check Transactions Testing TeleCheck Transactions TABLE B.1 B TeleCheck Parameters (Continued) Parameter Description Required Type Length PARTNER The authorized PayPal Reseller that registered you for the Payflow service provided you with a Partner ID. If you registered yourself, use PayPal. This parameter is case-sensitive. Yes Alphanumeric 64 PHONENUM Account holder’s telephone number No Numeric 20 PWD Case-sensitive 6- to 32-character password that you created while registering for the account. Yes Alphanumeric 32 SS Account holder’s social security number. If CHKTYPE=P, a value for either DL or SS must be passed as an identifier. If CHKTYPE=C, the Federal Tax ID must be passed as the SS value. No Alphanumeric 35 STATE Account holder’s state Yes Alpha 2 STREET Account holder’s street address Yes Alphanumeric 30 TENDER Tender type (method of payment). Use only the value K (electronic check). Yes Alpha 1 TRXTYPE Type of transaction that should be processed. Allowed transaction types: Sale (S), Void (V), Inquiry (I). Yes Alpha 1 USER Case-sensitive login ID for the Payflow Pro account that you created while registering for the account. In the future, each account will allow multiple users. This parameter will specify the user. Yes Alphanumeric 64 VENDOR Case-sensitive Vendor ID that you created while registering for the account. Yes Alphanumeric 64 ZIP Account holder’s 5- to 9-digit postal code (called ZIP code in the USA). Do not use spaces, dashes, or non-numeric characters. Yes Alpha 9 Testing TeleCheck Transactions PayPal provides a test server to support testing and configuration. For information on the test server URL, see “Host Addresses” on page 13. Example Test Transaction “TRXTYPE=S&TENDER=K&CHKTYPE=P&PARTNER=&VENDOR= &USER= &PWD= & AMT=42.00&STREET=1234 Main&CITY=Buffalo&DL=CA123456&CHKNUM=1001&EMAIL= &MICR=
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